I have mixed feelings about this salon. If I was rating their services, it would be a five out of five. If I was rating them based on reliability, one out of five might be generous.
Here is my breakdown and you can decide what is important to you.
Pros: The ladies that own this salon are lovely!! They are super nice, full of positive energy and do a really good job! Their prices are relatively reasonable and the location is good, being right downtown.
Cons: They are reliably unreliable. It is very difficult to get in touch with them. It takes them days, sometimes upwards of a week, for them to return your call. When they do finally get back to you, it is weeks or months before you can get in. And when you get there for your appointment, they are always running behind or a timing mistake has occurred. Honestly, I cannot remember one appointment where this didn't occur.
I lived in Glenrosa, when I first starting coming to this salon therefore it was a trek for me to get there and a serious disappointment when I arrived and would have to wait or, worse, was thrown in between two appointments. I moved to Winfield and remained a loyal customer because the ladies are just so nice. Now that I have two young girls that are in school and sports, my schedule can be crazy and scheduling needs to be precise. I have chosen to seek out a different salon that can be more consistent and reliable.
Sorry ladies. This review isn't personal. But reliability is important.