Here we offer you all the feddbacks of real people like you who purchased the services of Great Clips (Hairdressing) in the area close to Grande Prairie (Canada).
As of day this business gets a score of 4.2 over 5 and this score has been based on 127 reviews.
As you can see the average of ratings that it reaches is really positive, and it's founded on a very large number of scores, so we can conclude that the score is very reliable. If there are many people who bothered to give their opinion when they've done well with the business, is that it works.
You know that we don't usually bother to place tatings when they are positive and we usually do it only if we have had a problem or issue...
This Hairdressing is classified in the category of Hair salon.
Worst experience ever. Doesn’t look experienced at all. I went for the haircut which got ruined and when I complained that it is not going ok then the person asked should he finish or not. I asked him to finish but he was in hurry to get rid of me and then finally I came without it getting finished properly.
Nice place for haircuts, if we have coupons then the prices are reasonable. It’s all ladies cutting the hair here, should have some guys too. Inside Northland mall
Great haircuts, great haircutters.
Stylist Shella was so rude. Worst experience with her. We have been going there since last 3 years but now I don’t think we are gonna go there again just because of Shella’s attitude. Learn to be respectful to all the nationalities.
Disgusting and horrible haircut
Low price lower quality. My last experience ended with lots of cut hair on and in my clothes, even in my shoes.
Great cut thank you Great Clips
Quick, cheap and decent service. I have had no issues though my hairstyle is fairly simple. I would recommend the location for anyone looking for a simple haircut or a haircut for their children. I cannot comment on whether it would be a good choice for anyone who needs more then the basic haircut or style.
The best haircut in Penticton!
Awesome!
Good people good haircuts.
The girl was 19 years old! And did better then someone with 10 plus years experience!!!
Walk in, I guess that’s the first problem. Wait time 47 minutes. Ok we’ll kill some time, leave our name, come back in 1/2 hour no line, we are next on the check in board another hour later and three online check-ins later we finally get into a chair, only after getting bumped by three onlines. Don’t waste your time walking in here people
Friendly and pretty much a good cut everytime.
Nice haircuts
Had a hair cut today...didn't catch the name of the hair stylist, but she did a very good job. 5 star rating!
The lady who did my hair was great! She gave me a cute undercut, and I'm loving how light my hair feels now.
Cheap and inexpensive place to get a haircut. Pretty girls and easily to chat with. Nice place
The Hairstylist is very good and fast. I didnt give a 5 star because i want some more pampering. My cut lasted 10 minutes.
I went in with a picture of the cut I wanted. Asked if the employee could do it and she assured me that she could. I came out it wasn't even close o what I asked for and she butchered my bangs. What a horrible experience. I gave her the chance to say whether she could or could not do it, just be honest instead of having an unhappy customer. Seesh now I need o pay another to ty o make it presentable.
They did amazing with my baby boy
Great place, Great location but even better people. My son needs TLC and he certainly got it tonite. Thank you for a great job! We will all be back.
Always get your hair cut the way you want it!!! Great friendly service!!!
They did an amazing job on my son's back to school haircut and the staff are super friendly. Definitely a return customer!
Friendly staff and a short wait.
Really happy that these guys are in medicine hat.. great place to get a great hair cut..
Only issue I’ve had here is they can’t seem to line up sideburns sometimes. Also checking in online Is a joke. I just signed an online and supposedly had a zero minute wait that turned into three people ahead of me in 20 to 30 minutes. On the positive side I won’t have to leave the generous tip I typically give
A great service and friendly staff.
My husband goes here for his haircuts. They are good and nice but the wait is always forever unless you have the check in app, and price wise I'd say a little steep.
They have masks on, and they are clean *Friendly *Clean *Masks on
Fastest cut ever. Great job.
First time in my last 5 yrs I have got a haircut which matches my preferences
Had a coupon in mail box good for One month in September regular price $19.99 and a way overpriced with coupon is $9.99 that should be everyday price and a $2.00 off coupon good for 30 days on receipt so that would equal $18.00 without coupon still overpriced many other barbershops in town charging $10.00 so this a good price deal not more
Wonderful
I came couple of days ago and Hala took good care of me. She was super professional and friendly. I urgently needed a haircut since i had something very important to attend for work. Hala did an amazing job. I absolutely love my haircut. My layers looks amazing. i used to fear going for haircuts but she made me feel very calm and made me trust her work. I will be coming to her more often. I Highly recommend her. She does an amazing job!!
Awesome staff . Love their booking system. Always a great haircut!
I dont like my son's hair cut or maybe the lady she served my son doesn't have any experience
They do awesome job on my boys hair been going there for 11 years now. Great job and great service! Very clean
Best place to get your hair cut!
Nice and friendly stylists
Good quick hair cut for a good price!
Today, I went to this place for cut my hair. Fade style, 1in the sides and 3 on the top, but I leave the place bald because the barber made a mistake and payed 21 dollars, so, I don’t recommend this place.
I just stop in never a long wait, fast and good price
Nice staff, they do a good job. I like that you can check in so you do not need to wait in the small waiting room. Have to edit to add, only if you get the right employee. Had an awful trim the other day, woman wouldn't listen to a word I was saying, ignored what I wanted, took less than ten minutes to trim my hair. Plus, was overheard discussing with a colleague how long it had been since I was there last, highly unprofessional.
I always get my hair cut here and it's always looking great but then today i got my haircut and it's really disappointing that the lady doesn't even have any idea on what she's doing. I noticed that my hair was not even, there's still some long strands that annoys me on my side burns. I'm really disappointed that I even paid $26.25 and I'm not even satisfied with the hair cut that she did.
First haircut since covid, even with the mask it felt like a cool breeze. And it looks good.
My wife hair is wonderful ***nice hairstyle
Good haircut. Was satisfied with results.
Friendly staff ⭐️ I highly recommend to check-in online which saves you long waiting times. One of the best places so far I’ve visited in Chilliwack ????
Pretty good service. Fair price
Great job. Professional work.
Thanks for the haircut
I don’t like their cutting..too bad
Many skilled workers.
Horrible place, they had no knowledge of any haircut terminology, completely ruined my hair since my regular barber was out of town. Already overpriced in contrast to other barbers and they still only spend about 15 minutes on your hair, and 10 of those minutes are used talking about which shampoo and what to ask a normal barber next time I come. When it came to payment, I was forced to tip at least 15% even though I was planning on walking out as soon as I sat down after realizing that my barber at the time had no idea what she was talking about. Never coming back again, do yourself a favour and don't waste your time or your hard earned money at this place.
They are very polite and act very positive
Fast service. Nice people. Clean place. Really good with kids.
I was here for my haircut and I happened to meet Jessica who did my haircut. She was too frustrated when I was giving her instructions about how to cut and how exactly how I wanted. She was rude when I repeatedly instructing her to cut it as I wanted. I never wanna go here again just because of her and her attitude. I would recommend the management to kindly look into this.
My hair was messed up 3 times! 3! They cut my hair way to short! To where I cant curl it!
Quick and healthy
Went there for the first time last Tuesday. VERY HAPPY with their skills, and the price. She did a great job! Best place in town to get the hair cut you want, for the most reasonable price around. This is my new go-to hair salon, for sure. Thank you! :)
Friendly, professional service. I'm hard to please with haircuts and I left with a smile!!
Did a great job on my updo for the Queen Silver Star Excellence program Proclemation! Will probably go back to get my hair done for prom!
I've been coming to get my haircut here since i was a kid. Mauricio has been cutting my hair for years now and its always perfect. And he is a very polite and kind person, always has a smile!!!
Not happy with their service at all.
Good place to get an affordable haircut
Jenn did my hair perfectly i love it so much five stars shes so nice and i love my hair cut!!!
If I could post zero stars I would. The men's haircuts are terrible. Every time my husband has gone here he has had to get his haircut fixed by a 2nd salon, including today's cut. What a waste of money.
Very quick and friendly! Very happy with my haircut
Great haircuts friendly staff
Come here today for my kids hair cut Absolutely 0% knowledge of hair styling I was told that you are not allowed to stay with your kid due covid I waited outside after 10minutes a family came in with there 3 kids and they were allowed to stay in the store with the kids totally double standards made total mess of kid's hair seems like guy doesn't have any clue what he is doing.Total waste of money I'll never ever visit again not recommended at all..
Cut hair quickly wance you get served
Dealt with someone named Shannon. Three times I tried to simply tell her my son didn’t want to lose any length from his hair and that he just wanted his hair layered very slightly. Each time she cut me off and would not let me tell her how his hair was to be cut. She also called him a girl when clearly his name and appearance did not match her assumption. She saw he had some length to his hair and just assumed that he was a female. I will never return here again. Very rude!!!
Super friendly. CINDY is the best. Have been using her for years.
This was an awful experience im going to go to an actually GOOD hairdresser and get it fixed she completely ignored everything i said she made it super short insulted me and my looks said i have an awful forehead and haircut i wanted bangs she said no ew I hate this place please go to an actually good place
Fast, relatively inexpensive. But I don't really feel like I've gotten a haircut after I leave.
If I could give a 0 star review I would. I nornally come here and get my hair done by 1 person only however she wasn't in today ( great stylist btw ) and considering I was already at the establiahment I went through with getting my hair done by somebody else. I have gotten plenty of fades in my time / hair done but i've never seen someone botch my hair this bad ( even showed pictures of what it looks like ) If the person who cut my hair is reading this you should strongly reconsider your career because this one ain't it.
Amerett is the only one who I will do my hair
In & out in reasonable time if you check in online. Good haircut for the price.
Best haircut & style I have had in recent years! I really enjoy coming here! Excellent customer service!
Affordable
Like the online checkin and the fact that you can save the details from your previous haircuts so they stylist already knows what you want. Some stylists are good others make a few mistakes like giving me uneven sideburns. Most are pretty good and the facility was clean and ensured the safety of customers during this pandemic
Even after explaining the haircut I wanted, I got a totally different haircut! The fades didn’t workout maybe cuz of poor machines! Not happy at all! Not gonna return despite the coupons!
Clean safe
Unprofessional Not well trained Poor service They except coupons from First Choice and Magicut but not from their own Great Clips from different locations.
Got my haircut done by Rebecca, very please with how professional she was and polite. Did a good job would recommend ????
Visited twice and couldn't get a decent haircut. Not recommended
Very friendly
Another vote for Keith doing an excellent job cutting hair.
Great price
Never dissapointed
Great service and a great haircut.
Amazing ???? talented ???? kind ???? knowledgeable ????
It was the second time that I got there with my son. Their work was awesome. I really recommend this branch.
Great staff. Friendly and helpful. Haven't had a bad haircut yet!
My husband really liked his hair cut! We will be back for sure ????
This is where I got great cuts, recommendations for local favourites and over a good time with the crew.
I do not recommend this place. We took our kids for hair cut both of them came home in tears I could have done a better job at home
They have a system that keeps how you like your hair cut which is really handy for walk in service. Quality of the haircut really depends on who you get though. Not quite 4 stars in my book.
Great..got the right haircut..super staff
Great service! Nice people. They sure know how to cut hair! Loved my haircut
Always quick and reliable thanks Christian
Best hair cut in town.
Nice place.
Great haircut great price if you check in online then you won't have to wait long
I love being able to check in online. With 6 kids it's nice to not have to go and wait somewhere that long. Also its hard to always remember what guard length and everything they had before so I love that they track everything that was done before. They have always given us cuts we were happy with.
Good for a fast cut
I went here for a touch up. The lady did a good job, mostly used the electric shears versus my standard place which will use electric shears, standard scissors, thinning scissors and a razor. There is currently a walk-in special until April. Regular price for a men's hair cut is 18.99 (January 2018). There is a Great Clips app available on iTunes and the Google Play store to determine how busy the store is, but you cannot book an appointment with the app (yet?). Talking to the lady, she advised that the slowest time of the day is after 7pm on Monday to Friday.
Poor customer service. received "the worst haircut of my life, manger and owner response "staff is overworked because of the holidays". Manger told me I have no compassion for new stylist. Instead of offering to fix the problem, and offer another haircut, their solution "don't come back", Thank for the advise !!!
7/31/2019 Was just there after booking online through my pc. They close at 9:00pm and I was there at about 8:30. It was around 7:17pm when I booked. They had no record of my booking on their system which they found out after sitting me in the chair and prepping me for my simple brush cut. The one lady was shouting that she didn't want more bookings because she wanted to go home so I got out of the chair after telling them several times that I had booked. I told them I would lodge an online complaint instead and she shouted go ahead as I was leaving.. I then left. The lady was extremely rude to the point that she demanded I show her my booking with my phone. I told her I booked through my pc and she yelled that I should show her my name on their system. What ever happened to good customer service and appreciation for us giving them the business so they can keep their jobs?
Less expensive cuts than other area places. No coloring services offered here. Usually in and out in 15 to 20 minutes once in the chair. You can check in ahead using their App and can also see how long of a wait at multiple locations so you can choose where you want to check in.
Great staff, great service. Always happy to visit this team of professionals
Great with kids!
Awesome hairdressers, always polite
I like how I can sign in on the app to have a shorter wait time. Staff is nice and know how to cut hair. Fairly priced.
I had a few bad ones but this is the worst haircut. I had to do a buzz cut to fix it that night. I usually go on a Friday after work and this Filipina lady dose a great job. I went on a Thursday night because I work full time and school part time on Monday/Friday. This old lady was very nice but she can not cut hair. I am so angry I needed to write this review and recommend not going here.
Good hair cut for my boy. However as we were leaving he opened the door and cut his finger pretty bad it was bleeding and bruising as I'm writing this. The hair dresser have me a piece of paper towel and a bandaid I said thank you but she was looking at me as my son was crying in pain like why am I still there. I asked to used the washroom so he could run cold water on it. He kept saying it hurt so bad as he was in tears. As we were leaving again a different hair dresser asked quietly "is he ok". I said well we don't have to amputate it. Another hair dresser asked how it happened so he showed her but didn't say anything. Just looked at me and nodded her head. My son is 11 years old and he cried all the way home. I couldn't believe none of them really cared. Now his finger is getting worse. I'm going have to take him to a doctor to make sure nothing was broken or chipped unbelievable you would think him being a child they would be more sympathetic. They said nothing I would've thought they could have said we are sorry we will ha e the looked at. I'm very disappointed
As always you people are awesome ❤️
Good place with beautiful ladies for your hair cut
Stephanie was the lady that gave me a good cut very fast and informative and knew what I was after for look exceeded my expetations I will be back my cut is on file so walk in walk out same cut ...done deal .with online walk in it's so good to have for ppl on a schedule
Got a great cut by the manager Gene.
They fixed my hair when other places kept messing it up
It was really good! They unfortunately did not say much, maybe they dont like small talk but I like it. So if you dont like small talk...this is the place????
Went to Great Clips on grand opening weekend. Had a great haircut from the girl from Lethbridge that was getting the operation up to speed. This girl has been with Great Clips for years and helps new stores open. Even better she gave me a great haircut. Just made it back home to Medicine Hat late on Dec 27th so decide to go get haircut on Dec 28th. Once inside, girl behind till was trying to register customer ahead of me in to que. The girl had a horribly hard time getting his name and phone entered even after he had repeated it 3 times to her. Then was my turn. I also had to repeat my phone number 3 times before she got it right. After waiting my turn, my name was called and I went and sat down in the chair with the girl that booked me in. Only 4 minutes later I was done and at the till to pay. Girl says, "that will be $21." I gave her a $50 dollar bill plus a loonie. I also put down a tip from change in my pockets. She proceeded to give me $29 dollars back in change. I explained that it should be $30 dollars as I gave her $51. After repeatedly trying to explain this to her, the manageress came over to help out. Then the original girl pipes up and says, " good thing its all on video." Wow, yes it is. K, as I do not want use her real name, please watch the video and maybe learn how to count. Not sure if it was a bad day, but everything that I observed from the time I walked in until I left tells me you have a very difficult time with numbers in general. I am usually very patient until someone wants to disagree with the obvious. Next time you should quit interrupting and pay a little more attention to customer.
Been going here over 10 years. Out of hundreds of haircuts I've only had two that have been bad. No need to fear, as poor stylists are quickly removed. Highly recommended.
Not busy when I went. Great customer service. My haircuter was very friendly and social.
Walk right in..
Not amazing. Coupons to get people in, but then service is wham-bam/in-out, and not exactly what I was asking to get done. Good for a fast trim.
Excellent service ,my hair look amazing highly recommend Vivian. the place look really nice and clean
Absolutely killed it today!
I love this place I have a child that says disability and they are so patient with him and kind and they always do a great job on his hair
Had a great experience
This place is my go to baber shop. I love that they keep nites if what you did last time so you don't have to remember. The stylist are very professional and do a great job.The establishment is clean and looks professional. The prices are reasonable and you get $2 coupon every time you get a haircut. Definitely recommend this place if you want a quality haircut????
Very unfriendly staff, The lady was so arrogant to every body including her colleagues. She should not be working in a service industry if she don't know how to attend customers. She would not listen what kind of hairstyle i want and did what she felt she should do and screwed it up.Never ever go to this location.
Fast and efficient. Live the online booking feature.
Worst place in grand prarie the lady said she's been cutting since the 80s she let me walk out looking so bad that I couldn't even walk around like that had 2 go to a another barber shop WATCH out rather have my hair normal then retarded regret getting a hair cut here so will you hate it ruined the whole day.
If i could in words explain how rough the lady was with my 7 year old. The rush job and impolite behavior i have never seen in any barbershop. No people skills i would never return with my kids or myself. Very unprofessional and carp job i would give -5 starts if i could.
Clean
Listen to what you want and are knowledgeable
Angela did a great job
Great clips!
Loved the Online Check-In, was able to get a great haircut and be on my way in no time. Very clean and friendly staff
Fast, friendly and always a good cut! Highly recommended!
Worst haircut ever. So much disappointed. I asked for layers and now the hair look so uneven. She cut my hair so short even after explaining in the beginning that I don’t want a short length. I took so long to get that long length. Would never recommend it to anyone to go there.
Excellent service, minimal lineups
Although the quality of my haircut was not bad the length my hair was cut to was less than half of what I asked for. Now I will have to wait months for it to grow out. Needless to say I will never return to this location. Should have read the reviews.
expensive
My boys got a terribly hair cut. They don't know how to do it. AWFUL SERVICE, all of them running around and doing it so fast. I DO NOT RECOMMEND. They are not professional.
I got my haircut from there. Their offer caught my eyes. The staff was good and i am satisfied with their service.
Price is reasonable. High turnover in staff it seems though.
Best place in town for a hair cut! The staff makes this place a hoot!!
Nice barber shop!
Great cut
It's near impossible to get the hairstylist you want. If you're happy with a particular sylist and want them the next time, good luck! It makes using their check-in app useless because unless u call in to see if the person is working that day there's no way to line it up!
Never know what kind of hair cut you'll get here. Today was my last experience showing up 20 minutes before closing to locked doors and lazy staff choosing to sit out the remainder of their shift instead of taking on my son's hair cut!
Have Always been treated well there. Annie is the best
Boyfriend got a haircut here today. Extremely uneven and poorly done. He asked for a "line" along the part of his hair and ended with a bald strip. They mad him pay for it still. Never coming back. Don't get your hair cut here
Speedy service, great customer service and good haircuts! Will be back for sure!
I had my second worst hair cut ever, and it will be my last visit definitely . The worst one was at first choice bridge port plaza. You will regret your visit, really
Lady who cut my hair was really nice but the haircut I received was pretty bad. There were a bunch of mistakes and I had to take out the trimmer when I got home.
Thank you Tammy for the great haircut. Your customer communication skills were also greatly appreciated.
Quick service and friendly staff. No appointments is a plus for me - just check in online. I would say this is the high end of the walk-in hair salons. I also like that they write down my haircut preference, so I don't have to explain it every time. (July 2020: everyone wears masks - clients and staff. Wait outside until asked to enter. I felt very safe.)
My hairdresser was nice and did exactly what I asked for. What else could you want?
Came here for a walk in haircut, got in within 15 minutes with Lea. She cut it exactly like I wanted and really great price! Very worth the money, friendly service! Thanks Lea!
The lady who cut my son's hair was so wonderful. She asked him lots of kid questions and he seemed to have a good time. I recommend checking in online if you want to be ahead if there is a line to wait.
Not much waiting. Good haircut.
My mom is 94. Got a great cut and treated so nicely
I got my haircut this morning and the staff was so friendly and nonjudgmental. I was concernes because I hadn’t had my hair cut since before the pandemic, but was pleasantly surprised by this experience :)
I registered on line arrived in 5 minutes from registering waited 2 minutes to get taken the sylist was friendly and excellent very gappy with my haircut
Fast Service, great cuts, and positive staff!
Better than the other St.Catharines location.
Mask mandatory, even if is not mandatory in the province of Ontario or the Waterloo Region. The owner will charge you an extra $1 for the mask, when he buys them maybe for $0.10. Great way to make a profit. Poor employees! Not recommended!
It's an ok location for a cheap haircut
The orchard park great clips is pathetic. I have sat there while there is 5 people waiting and the stylists avoid the next customer like the plague. This is the worst haircutting joint I have ever been to. I won't call it a salon as it is not. Unbelievably terrible customer service. It is difficult to understand as the other geart clips are good and this one is a joke. They need a lesson in customer service
Always great service no mater what location we go to. My boys especially love the lolly pops they get when they are done their hair cut.
Great Clips is okay if you just want a quick cut. The price is right but the quality tends to be hit and miss because you rarely have the same stylist twice. If you find someone who gives you a good cut, I suppose you could get their name and then find out when they work. One thing that I do really like is the online booking. You can check on the wait time and put your name on the list so you don't have as long a wait when you get there.
I like that you can book a haircut using their app which saves time. Great for cheap haircuts if you get the experienced stylist. I am happy to have found a great lady to cut my hair there. I don't recommend getting your hair blow dried there as the price is the same as other salon ($40 for shoulder lenght plus tip ) and the result might be below expectations, as it was my case.
Wish I could remember the names of the ladies who cut my hair. Excellent job. I will be back.
Good one.
Good but not the best, nice staff
B-
I went in for a hair cut that I get done every two weeks. The person cut my hair said some very awful things to me. She also left me with one side of my head not faded. I just wanted out and left with a very poor quality hair cut.
Checked in online. Slight wait. No big deal. Super friendly staff. Easy in and out haircut.
Went in for a hair cut and Richard went above and beyond!!
Not a good experience today. The stylist was more intrested in the surroundings which resulted in an expected bad hair cut. Had very nice experience for the last two times though (2 stars for that only)
So so so so so great
I used to be a Sports Clips guy, but I've been coming here for the last two years. I like that they give discounts when you come regularly. Why not look good and save money, right? My favorite stylist is Amy.
Good haircut
Friendly staff. Great cuts. Quick in, quick out.
First haircut after the long COVID shutdown. Great Clips opens at 9 am and I arrived at 8:15. # 4 in line outside. They opened early at 8:30 am promptly. Very professional with the screening and cleaning and pleased to say Lisa was very pleasant and did an excellent job with the mop on top of my head. Couldn't have been more pleased. Thanks, Lisa and the Great Clips staff for making me look human again!!! Price increase to $ 21 plus tax which was to be expected. Upon leaving, the lineup was almost as far back as the Walmart. The girls are in for a long grueling day. Stay safe everyone!!
Nice being there. Pick whatever style u want
Well worth the drive. Great cut!
It was fairly busy, but the hairdresser was very nice and did an excellent job. Edit: This location is no longer open till 9:00 pm at least on Monday. Please call ahead to check business hours. I was disappointed when I arrived to get a haircut to find that they had closed.
Got a new look, so excited!!
First time there. Stylist did a great job in trimming my hair and I'm picky!
Lisa was amazing...took my right away without wanting to long.. and did niccce haircut for me.. very ????happy
Knew what I wanted (from going previously an extremely useful feature) and didn't take long to cut my hair.
Decent haircuts and speedy service.
Always get a great cut..staff amazing
Love my haircut. I recommend Sandee. I was ready for a change in style, she knew what I wanted, she did an awsome job, ????????
Awsome customers service and feel great for how they treat there customers as well great hair cutting experience
A took my senior mom who has dementia here for a haircut the other day. They were so patient with her and her haircut looks great! Thanks again :)
Mauricio is the guy for a haircut.
It was great haircut done by Henry. Really impressed with his service. He took his time to finish his job.
My husband enjoys getting his hair cut here. It is fast and easy. They do a good job on his hair. We use the online check in app so the wait is never long.
The people there were amazing so friendly great atmosphere
Imo an unfortunate haircut, waste of $30...... I'll stick to my clippers at home from now on.
Friendly and professional
Great service
Great And wonderful fabulous hair dressers there I have one favorite of my own don't wanna give up her name and get her over words but they're all very friendly and quite good you'll appreciate the fact that it's only 20 bucks less attempt plus tax and you get an awesome haircut I love going there
Friendly, professional and PPE compliant. :)
It was good, they give coupons if you're new to the company. I'm pleased with the results. The customer service was very good.
Very professional and on time service with good quality
Prices are getting out of hand, for a simple hair cut.
I have had bad and fair experience with Great Clips. The staff turnover is very high, so you are always starting from scratch with a stylist. Even when I check-in on line, I have been bumped many times. Some staff are not very good as styling hair, some clearly don't want to be there.
I took to Great Clips my 14 yrs old daughter who has so much hair .I was a bit worried as she is very picky and almost never happy with her hair .I have to say Sandy gave her beautiful hair cut that we both love and we were out in less than 30 min. We definitely will be back! Thank you Sandy !
They're not that great with stylings.
Love this place best bang for your buck.
Place is clean, staff is friendly, prices are fantastic. And the ability to check in online so you can just come and get your hair cut without lots of waiting is the best! Thank you
Friendly
Awful experience asked for a cut had pictures and all and instead got 5 inches cut and nothing like original photo
Nice atmosphere decent haircut
Cheap hair cut
Hi! There was no wait; it was totally wheelchair accessible for me and one of the best cuts I've EVER had!!
Today I visited this location for the second time. It's always very busy but I check in online and always seem to have great success with fast service.
For a budget salon, this is actually a decent place to get a good quick hair cut on short notice. Needed a haircut for a trip, and my stylist wasn't available for weeks. So I went here for a trim, got served right away. Super quick, like less than 20 minutes, and like $15. I was really impressed. So tipped well, because this haircut still saved me like $50, and a lot of time!
I was extremely happy with the haircut by Rebecca. She was such a dear and warm person who actually understood how I wanted to get my cut. Wish her all the best.
I've been to this location many times for myself and my children and the staff have all been really friendly every time and the cuts have always been great. I love that I can check in and have a shorter wait time too.
Quick and good cut.
Customer service is terrible. When the hairdresser tells your daughter to cut her own hair (watch you tube) something isn't right! Also telling one sister how bad the other ones ends are is not called for. Won't bother going back! ????
So easy to book on line
My husbands favourite place and that says alot!
Sam is so nice !
Clean and pleasant atmosphere, they are organised in their appointments and walk-ins. Staff is pleasant and and wait time if you don't have an appointment is usually not too long Great place for a quick hair cut
Very happy with my sons first try at going to a hairdresser. Its something he has avoided for 7 years and his first experience was handled very well. And his hair looks great! Thank you!
Best for simple and cheap hair cuts
I go pretty regularly always greeted at the door never waited longer than 15 minutes but you can also check in on the internet or by phone friendly staff
Got a cut close to closing time , was not done even, never got the little trimmers used around the ears. A few long spots. Was not expensive but would rather have a quality cut and pay abit more.
Felt safe in the store. My hair cut was fine. Unfortunately again the stylists at this location don't have a 5 zero attachment for there chippers. I struggle paying full price for a hair cut when I my head buzzed with less then a half inch of hair on my head. So its great to have a great clips card but there raising the price to $16.99 from $13.99 and you have to pay tax on top of that.
They touched up my sideburns after they were screwed up from another unrelated haircut location.
They always do a good job on my hair.
Great customer service! The lady who cut my hair seemed to really understand my head shape better than every other hair dresser does. I mean who even gives reviews for places that cut hair right, it was that good! Haha
Great place for a cheap and easy men's cut!
Lady overthere charged 19.95 for 5 year old kid haircut. Not happy with her behavior as well the hair cut . Job not done perfectly. Be careful when she charge money for hair cut .
Very friendly staff! Stephanie gave me an amazing haircut, answered all my questions and was very professional. She listened to what I wanted to do with my hair and gave me a cut exactly like I wanted.
Got worst hair cut ever, no questions ,no neck cover,just said all done after butchering my hair in 4-5 minutes, recommends dont go here. Great Clips is worst place to get hair cut.
Always new faces prices are ok when you download the coupon, not very experienced hairdressers.
Rating Speaks Everything ???? and I payed $20. Is there any change in prices??
Reasonable prices and they always do a good job.
Friendly staff and open until 9pm.
These folks give my girl the biggest smile... Thanks great clips!
Great place to get your hair done, they cut my hair exactly how I wanted, will return again and again
The folks here at this location are amazing. They know my kids by name, they recall their preferences. They do a great job cutting, good conversation and a reasonable price. I have no favorite there - they are all good. You will not be disappointed.
It was fine, but the one lady was very rude everytime she spoke to me. The other people seemed decent.
Great value. Nice folks. Mel is top notch
Put name on list, waited 1 1/2 hours, but had to leave for another appointment. Took longer than they said, no hair cut, waste of time.
Great experience. The stylists are awesome! they did an amazing job on my hair. Very comfortable and relaxing..Highly recommended
Because of covid restrictions was only able to get a hair trim. For 18.00 dollars I thought it was a little expensive.
Fast, friendly, cheap. Check in a must.
They took me right in and the hair cut was awesome.
I like to get a hair cut there one day
Always a great clean cut hair expression at this location. Cuz the people who work here are human!
Half of my hair was ripped out a few weeks ago when I was jumped. I came in here and your stylist made me look amazing. I got bangs and a cut, yesterday. I feel so much better about myself because I no longer have to look at the bald spot /lumps and scars as they heal. You did more than just fix my hair, so thank you. You are very good at your job and knowing what your client wants. Thank you again.
Usually a good cut and ptices are low.
The staff is always very friendly and do a great job. It can be a bit busy on the weekend, but the online check-in lets you show up just in time so you don't have to wait.
First cut I got was great, I continually go there to get my cut, and I will either get a good haircut, or get an "mediocre" haircut. The place is a hit or miss, but life is about taking chances... right?
Very cheap
May be my second choice for a haircut only cuz of the distance but still quick and always good results, never had the same hairdresser twice would be the only con
wonderful people, they take good care of me and spoil my kids! (both absolutely love haircut day)
Horrible service I asked to use the washroom I’m a customer and they said it was for staff only so I had to go looking for a bathroom just to urinate finally had to go out in the alley. I think it’s horrible that you don’t allow customers to use the bathroom will never go back to that again
Very Friendly, good conversation.
While sitting waiting for a haircut the lady at the till stops a coustmer and ask "are you part of the human trafficking" the coustmer being super confused asked why would she ask that. The employee responds " oh, well there is so many around here, you know." I was shocked! I'm so glad I had my mask on because my jaw hit the floor. The coustmer was this sweet Asian lady. I dont care if they where the best hairdresser in the world that is completely inappropriate!! Go somewhere else
If you get the right person they'll give you a decent cut, but we've had a few unimpressive cuts there. I guess that's what you get for the price though. With a family of 6 we need cheap and they are cheap as far as hair places go. If you want a fabulous cut though, I'd look elsewhere. They claim that some of the locations are better than others, but I've had less than fabulous cuts at all of them.
I bring my father who has Alzheimer’s. Staff here are always patient and treat him with respect. Thank you to all the staff. Your care is really appreciated. .
I always go here to get my hair cut
It's a great place. With high experience ????
Friendly service. Good.
Great service plus their online check in saves you time.
Do not go here very unprofessional, uneven hair cut not what I asked for I went in with long hair and got a very close cut still had long prices of hair on my head fade was way to high up and close would not recommend
I loved great clips!!
friendly staff Happy with my haircut
Very quick and convenient, using their app to check wait times/check in is a great feature and good way to save some time
Great service, friendly staff, great price. I will be coming back to this location for all future hair cuts
Went last night at 7:25 did online check in, my 5 year old just put on a new mask and coughed a bit as he didn't like the smell. The stylist got very nasty and said she can deny him entry based in him coughing. I explained its from the mask, she continued to be nasty in body language etc....she was very stern with him when he even touched his mask, she was also angry that he was busy, touching stuff etc. I get it may have been a long day etc.....however she knows us as she has been cutting his hair for years. This pandemic has really brought about people exposing there true selves. Sadly we wont be coming back ever.
I love their hair cuts. they have been great with my hair and understanding what i would like, but recently the way i have been talked to on the phone has not been very pleasant. it yearns me to say but its been my worst experience calling out of a few. :(
Have had many haircuts for myself, my daughter and my son whom struggles with autism. Amazing value and friendly, professional staff!
Today is the 2nd of January 2017. Figured I'd get my ears lowered. Walked in to a gal with a tissue on her face blowing her nose. So sick she couldn't even out my number in the computer. Took 3 tries. No freaking way I would let someone obviously that sick cut my hair. Go home!!. Don't get everyone else sick. I walked straight out to not hurt anyones feelings. Damn you. I needed a haircut.
Horrible place to get a haircut. Avoid as the staff is not properly trained. There are lots of other choices at the same price.
It's a decent haircut 6 out of 10 times. I have been pretty disappointed more than once. On other hand I have been real happy with the service as well. Most the time it's an average cut. The website allows self check in, which is real handy. The downside is the self check-in often says 0 guests in front of you, so if you check in at home then head over someone has usually taken your place.
Checked in online and didn't wait but a few minutes. Everyone was wearing their masks and using precautions. Very happy with the kids cuts!
Great Clips is really starting to frustrate me... This is the 4th time where I come in with 5 minutes on the timer and there's a shift change and I end up waiting 30+ minutes. It's 5:00 pm on Monday, and it's really frustrating to feel like the rug is being pulled out when you're pressed for time and they are pushing people to the app as a way of managing time better. It shouldn't be that hard to calculate wait times with anticipated shift changes when you have staffing and customer queue already built in.
Great place to go. Very friendly and very nice people and the prices are good too ???? ????
Paid $20 for the stylist to make 3-7 cuts and I understand they need the client to remain still however she's 4 yrs old and a little wiggly- you need a little finesse that was lacking here. And she still has pieces of bangs hanging in her eyes.
????
Very friendly staff. Reasonable prices. Gone here for many years, and I'm never disappointed by my haircut. Appointments not necessary, but would be advised.
Great service today as well my haircut.
A basic hair cut is a little bit on the expensive side for what you get but it is great that you can pre-register online before going.
Excellent service, thanks.
First and last time to that location 10 mins to cut my hair looks nothing was done.
Kim was great! I came in with long hair and asked for a mullet, which she did a great job at. (Styled by myself at home)
Quick and friendly staff
Amazing service under five minutes wait on a walkin knowledgeable staff about various treatments for hair. Shampoo and a cut for under $30. And they got it right all within twenty minutes. Do get you hair cut here its not a salon but give you salon style and quality every time.
Very friendly and efficient staff! Great haircut for a great price! Check in online yo save time!
Very friendly and fast service. Great prices
Very punctual professional and friendly.
I was very sceptical coming here, as most less expensive places have “new talent” however the owner and daughter run this place so professionally and they hire experienced talent. I’ve never had a bad experience with anyone here!!
R we adv bhb
I take both my boys here for their cuts. I love that I can pre-book online so I don't have to wait in the salon!
It was cool and fun
Amazing price and great cut
Very professional and experience working with people
I have taken the kids here for years but the last time I was in the hair cuts were all off balance I had asked them to fix it but the staff that day just couldn't cut straight I know they are kids and it's challenging to work with wiggling children but I have never seen a hair place cut bangs by holding scissors land scape style (parallel to the floor) and cutting across. I have honestly some better kids hair trims at home. I still give them 3 stars because they managed to get get the hair out of the kids eyes and made them happy with a balloon and lolly pop but we won't be back.
Got a great haircut just the way I like it. Very talented people work here.
They are the worst stylists ever they can't even do a simple fade and make many excuses for it . They are only good for doing haircuts for military haircuts
Brought my 2 year old here for his haircut. They were amazing with him! It was the easiest time I've had with him getting a hair cut yet! And it looks fantastic. Great lips will be his salon from now on! ????
Honestly I was initially a little bit wary about trying a new barber out, but Liz made sure that not only did I receive an amazing cut in a timely matter, but she also made the entire experience warming and friendly! I recommend Liz at this location to anyone looking for a professional look with a comforting experience! Well done!
Great food, covid19 conscious, great service
My favorite place to go and get a haircut whenever I get a coupon in the mail or found out from TV ads. They sure did a great job clipped my hair.
Good cheap haircut
Amazing staff
The hairdresser giving my husband his haircut managed to take away too much hair in one spot, leaving him a bald-spot in the back of his head. He is terribly upset because we have a family function tomorrow. The last time he went too, he got an uneven haircut. Amateur as I am, even I am able to give him a better haircut at home. If Great Clips is unable to offer even a basic men's haircut, I would advise everyone to steer clear. Greatly disappointed. We will certainly not be going back again.
Fast, friendly. Not always consistent and prices seem to be creeping up.
Love this place! Especially how quickly I get my haircut and the fact you can queue up before you arrive.
The first time I went I got a great haircut by a knowledgeable hair dresser. The second time I went my hairdresser knew nothing about a relatively common/classic haircut (classic pompador with an etched part) while she did an ok job she didn't style it at all and really had no clue what it was.
Very friendly and skilled hairstylists
Awful experience.
Loved how friendly everyone was and didn't have to wait a long time to get my hair cut
Fast, efficient Service and great price
Got a horrible hair cut from Great clips. The hair salon should be called we only use clippers because scissors are too challenging. Hairstylist doesn’t know how to use scissors. Hairstylist doesn’t know how to style hair either. No care. Just uses different size clippers when cutting someone’s hair. Screwed up cutting around my left ear. Didn’t noticed until I got home. Just rushes customers in and out. The hairstylist asks how much to take off the top then she selects the clipper size. No need for scissors in her opinion. No skill in her craft. Hairstylist could careless about her customers. Just cares about the tips. Better tip well because hairstylist will advertise a customer tip to other hairstylists and customers. Not going back to get my hair cut at great clips again. Felt like I got my hair done by a 10 year old with clippers. Not worth the $24.86.
I got a regular hair cut done and turned out as expected. Was the last customer of the night and waited for quite a while which they informed me that I would be which was fine. I didn't feel rushed and was comfortable. Place is clean and quiet.
Great cuts great stylists!!!!
Stopped in as a walk-in client today and got in right away. As I was getting my hair done, a rather disruptive woman came in and was making all the staff and clients rather uncomfortable. I just wanted to say that the staff handled the situation very professionally considering there was not a manager present. Though I felt a little worried I knew it would be taken care of by the staff. Though I am already a returning customer, I will still continue to get my hair cut at this location for the hair cut itself was done very well too! Great job everyone!
I can't explain how upset I was with the haircut that I received at this place. I arrived after 5:00 PM on 4/20/2019 for what I believed to be a simple haircut. All I wanted was a 4 on the sides, no sideburns, 2 1/2 inches off the top, and my bangs lined up. I just wanted to be able to comb my hair to the side with a little lift in the front when I style it to go out. I don't think the woman who did my hair really knew what she was doing. The quality of the haircut looks like it came from someone who should have no business having a pair of clippers in their hands. When she approached to me to cut my hair, she spoke in a really low voice. It was difficult to hear her most of the time. She didn't even tell me her name. When I was in the chair, I kept getting turned around to where I couldn't see the mirror while she was giving me the haircut. Why would she do this? This makes no sense and a hairdresser have never given me a haircut without me having a full view of what they were doing. I got cuts and burns on the back of my neck from when she was lining up my hair with the razor. The skin is raw and uncomfortable. She had to ask a coworker for help on how to blend some parts of my hair. One side of the top of my head isn't blended in with the sides. There's uneven gaps in my hair. My bangs are cut so unevenly. I have no clue how anyone could mess this up. The sides of my bangs look like it's trying to be a bowl cut. After the haircut was over, I wasn't even given the chance to comb my hair the way that I wanted to see if the haircut worked out. They just combed it down. Wouldn't they want me to walk out satisfied that my hair looks the way that I want it to? The entire haircut was strange and uncomfortable. I didn't get a chance to see the full damage until I got home. I have to leave on an international flight in a couple days for a business trip. I'm going to be away for weeks. I'm meeting some very important people at my job. This is embarrassing. I'm so ashamed of my hair. I don't want to go out in public. It's Easter Sunday right now. Who knows if I can find ANOTHER place to fix this in time? I might have to buzz cut it. I don't want any of these "free haircut" coupons that I see other people are being offered. What's the point of that if the person giving you the free haircut doesn't know how to cut hair? I don't trust this place to fix this. If the woman that cut my hair just got her license, then she needs more training. If she doesn't have a license, she shouldn't be cutting hair at all. If she was new, she should have been supervised. If she was experienced, then there's no excuse for this at all. I shouldn't have been charged $14 for this haircut. I've had places cut my hair for less and did a way better job. The owner of this business should be aware of the quality of work that their staff is doing. It's unacceptable and really upsetting. I'd be willing to privately email the owner of the business pictures of my hair. If this is the quality of haircuts that comes out of this place, then customers should go anywhere else. It's not worth the money. You don't know how upsetting it can be to have messed up looking hair until it happens to you.
Second time with the blond girl, and she screwed up again..firstime she shaved my sideburns right off, now they're lopsided, she took around 5 min to do my cut, and was off to the next.I avoid going here if she's working now.. Chinese woman is good and also Brown haired woman do a good job.
Nice friendly staff
My friend got her hair done for grad pics and it’s so choppy and really bad
Needed a quick haircut and I wanted to try new style, got bangs and a trim done. My stylist was super friendly, unfortunately I did not catch her name, however I will definitely be back. Great prices and great service, I love my haircut!
Quick friendly staff
Online check in is helpful. They always do a great job.
Quick, friendly service. Was able to get a walk-in appointment with no waiting.
We have been there 5 times 3 times for my son . They have done an excellent job every time we went . Very kind to us and helpful thank you :)
Fast friendly. Great cuts every time.
This was my first visit and I’m really happy with my cut. I found the staff to be courteous and quick, given this is a busy location. The check in app is pretty awesome. The stylist gave helpful advice on hair care (curls trying to survive in hard water ☺️) and the interaction during the cut was relaxed. The advice wasn’t unsolicited and felt honest. My only regret is not remembering the young lady’s name that cut my hair. She was more than happy to cut my layers a bit shorter after the initial cut. I don’t think I’ve ever had that experience before. Very down to earth. I will be a repeat customer.
I use to go to the Glenmore Great Clips and got wonderful service. However, the two times I’ve been here have been the worst experiences with service I’ve ever had. As far as the most recent experience, I signed in online and came in on time. I didn’t wait too long to be served. I sat down and told them I wanted a point cut with as much texture as possible. The hairdresser asked if I used products, which I replied “some of the time”. She said “What’s the point of getting a textured cut then” and gave me a snarky look. I just stood up and left. If the customer knows what they want, then give them what they want. The other experience was worse, but I I’m going to skip that story. Horrible place, don’t go there.
They did not know how to talk to people, lack of behavior, I better pay someone more and I get good service good way to talk to people.
Amazing. I walked in and didn't wait more than a minute. Liz cut my hair exactly how I wanted it and I love it. This place is awesome. It exceeded my expectations.
Great service! Great Price! My new salon!
Took my son there. Explained what he wanted and it didn't turn out anything as described. If though could see we were doing after the same look.
Good place
Excellent service!
Great job.
Online check in is great! Have been there for two trims and liked what they did. Very quick service but still a good job. Might go somewhere else for when I want a full cut or hair salon experience.
My younger sisters hair was cut unprofessionally and uneven. The women who cut her hair was rough and overall it was a horrible experience.
Got a great haircut!
Quick and a good cut.
Very quick- no wait time and a good cut- what more do you need ????
Super awesome people work here.
Don't always get the results I want but they are willing to fix your problem. My last hair cut was very good. I like that I can go and not have to wait long. Friendly atmosphere and helpful staff.
Cut was quick and just what I was looking for. Thanks Amrit!
Cheap cheap and awesome! Really nice ladies and great service!
They gave my daughter a super cute hair cut...and it was quick and really affordable.
Good for getting a trim and keeping your hair nice if you want something specific go to a more high end place
Used the check in app, walked in the door and was first in line because of it. In and out in 20 mins. Cheap, fast, friendly and the haircut was good.
I like that they have my haircuts on record so they always know what I want.
Works for me. Very nice ladies.
My son gets his hair cut here. Usually a different lady each time but very consistent hair cuts. Couldn't be happier
Ellie is an incredibly under qualified manager. I overheard he talking down about her staff to the client she was cutting and then upon further inquiry I found out that the staff expect this behavior from Ellie. Terrible experience for me.
idk its average rly
Didn't have to make appt and the hair dresser was super friendly and did an awesome job. Reasonably priced too.
Excellent customer service
Thank you for your online check-in and quick service.
Pleasant staff and fairly quick. I just get my hair buzzed so I wish there was a place that didn't charge full hair cut price just to run a clipper over my head.
Quite pleased with the haircut. Great job!
Good place to get haircut. Exceptional customer service that I feel super friendly.
Went in on Sunday, I was worried I have never been to this salon before but I had the best hair cut I have ever had, I wanted something different and the woman that did my hair took the time to show how to style it, I think her name was Donna, sorry if I have it wrong she was fantastic
First visit wasn't that great. I think I got a lady that didn't have a good week. My second visit was very different. I even purchased a gift card for discounted haircuts.
Candice is amazing! She knew exactly what I wanted in a haircut and it was the best cut I've had in years!
Asked for a fade on the sides starting with a number 2 and some length on the top. Great Clips employee grabs the clipper and starts buzzing to top of my head. Absolutely terrible quality haircuts. As a male, I advise going to an actual barber who will cut hair properly. Employees will simply disregard instructions on how you want your hair cut, and will carry on with what they think is best. Horrible haircuts, low quality service.
Nice thank u never again
I am very grateful to Jennifer Lai for her professionalism. I have known her for three years and all this time I am really satisfied with her work. Tatsiana Amosava
Awesome hair cut super nice stylist. Love my cut
Great staff, absolutely. It's about 20$ for a mens cut, so not the cheapest in the area but the staff very thorough.
Very friendly and knowledgeable staff. Great prices for seniors. Hardly any waiting time.
the new hours are Mon-Thurs 9-6 , Fri 9-9, Sat 9-6, and Sunday 9-5!
Don't go to this establishment if you have kids! Worst customer service I have ever experienced as a mother! You can take your "30 seconds to sit still" rule and shove it! Guaranteed to never come back, and tell everyone I know not to go there either.
Great staff, wonderful atmosphere, quick and efficient. Would definitely reccomend to people not looking for a spa treatment but still a good cut
my friend zach comes here to get a haircut every few years, seems like he hasnt gone back in awhile though even though there is coupons
The last cut I got was a mess no thanks to lizzie
Always do a good job for a fair price.
Friendly staff and perfect hair cut
First few times I went, they seemed rushed. The last 2 times I went last, they did a marvelous job for my son and myself. The app they have is great! You can check wait times, check in and show up right when they are ready for you.
On time, walk in, great hair cut
Great customer service. Minimum wait time. Very convenient. Highly recommended!
All good . Great app. Watch for specials. Get coupons of Safeway receipts.
Good service
Love the girls there
Great service at this location.
Quick service, no appointment needed
I just went in yesterday for a trim. The hairdresser was pleasant enough but clearly cannot cut hair. I did not notice the mistakes until after I left as the hair was still damp and I know they don’t style it. So now my once same length hair is all choppy on 1 side with a clear cut mistake you can’t see unless you have multiple mirrors as I do at home. A basic haircut wrecked my hair and to fix it will probably have to be cut shorter than I’d like.
Friendly staff and a useful online check in to find out how busy it is.
Great service!
I had my hair cut by Melanie this Morning. She did an amazing job, she was completely flawless. I would recommend her to everyone. One of the best haircuts I've ever had. My cut is sometimes difficult and there was absolutely no hesitation. FANTASTIC
Short Wait. Good cut. Good service.
Affordable haircuts
The girl who cut my hair wasn’t rude or anything but she took my mask off and dropped it on the floor instead of just asking me to move it out of her way. The haircut looked nothing like the picture I showed her and she took probably 8 mins on it. Kind of want to seek a refund
Great place great staff. They look after you especially with covid protocols its very clean and smells fresh always Its my favorite place for my hairstyling needs
I guess for the price it's acceptable but it's pretty much an uneven hack job...
IF THERE WAS A NO STAR OPTION THAT WOULD BE MY PICK! I went in for a cut about 5 - 7 inches to get dead ends off and I had long hair down to my waist I’m 5’6 ( it was about just over 2 feet long ), I now have hair that sits just below my shoulder not what I asked for and I was not okay with how it was cut I told her the length she was allowed to cut and she waited until she was behind my back and chopped it all off! To say I’m mad is an understatement! I had grown my hair for 6 years. Now it’s so short and ugly she didn’t even listen to my request of not cutting it bluntly across, which does not suit me I would know! This was such a poor experience and I won’t ever cut my hair here again.
Very short wait time and reasonably priced, a fine barbershop franchise.
Person was nice but didn't cut my hair how I asked her at all, will not return.
Stylist was quick and cut my hair just the way I wanted. Would definitely recommend to friends and anyone needing a hair trim.
Quick. Friendly
Very good service
The lady who did my hair was pretty sweet and she did a decent job on my hair! It was a bit more layered than anticipated but it definitely did look better in the end then it did before. My biggest issue was the cleanliness. My stylist dropped her scissors and comb on the ground, which when that happens you’re supposed to place it in barbicide prior to putting it near your clients head again for sanitary purpose! This action made me wonder if the various razors, scissors, combs and other items were previous cleaned before it touched my neck and scalp! That’s just calling for a spread of diseases or illness. Again, ladies were very sweet so I really wish I could had given a higher review but considering the huge hypochondriac/germophobe that I am, I’m left worrying about the unsanitary actions of my hairdresser. If I’m wrong about this then please let me know, but until I see a change or am told otherwise I don’t think I can return.
Normally I visit great clips for hair cut Medicine Hat or leathbridge. Friendly staff !!
Very happy from checkin to walking out. Friendly staff and very happy with my haircut. Definitely will be back
Awesome service! Great cut! Will definitely be back!!!
I had been going to a different place but could not wait any longer for a haircut. I was extremely pleased with my haircut and the staff went above and beyond.
Lots of parking available the building is exceptionally clean and modern and even if there is a few people ahead of me the wait is pretty short.
I had an awesome haircut from Dawn today! She does a great job and I’ll definitely come back for another cut!
Love the online check in feature. The stylists are all nice and do a great job.
Atmosphere was nice, hair cut was good, but pricing is absolutely outrageous. $50 for just a cut and style, no wash! Will not go back.
Went there yesterday, did the on line booking, wait time was minimal. In all the years getting my hair cut, this had to be the best cut ever! The male stylist sure knows his cutting. Thanks!
On arrival had discussion about hair length and what I wanted and as we progressed we decided to do things differently. The stylist was careful, attentive even while talking about other things. I walked away feeling good about how I looked, 10/10 best haircut I've had in a long time.
I love that they have your cut on file. Easy peasy
Nice staff and fast and professional.
I've been here a few times now and am very happy with my haircut every time. They are super friendly! The same lady cuts my hair when I go, and they record how I like it done, so they already know what I want when I go in. The wait times are quite fast as well. I highly recommend this barber shop.
The ladies are always nice and friendly. They always hook me up when in need of a cut. Love this store.
affordable and very friendly staff!
Super clean store and excellent service. Will return here again.
Staff there is amazing, Stellar fades by Amit everytime. ????
Decent haircut. Low price.
Great prices for REG hair cuts nothing fancy 20$ doesnt exactly say perfectionism. But if ur 5-15 go for it or a guy looking for a trim .
Very clean place and polite staff. There is an APP which will also show you wait times and allow you to make appointments. I highly recommend!
I have been here a number of times and always ask for the same very simple cut. #1 up to x height, then finger length for the rest. For some reason it falls inches short of the mark and gets blended which I specifically do not want. When I mention this I am met with attitude or "I don't know what you're talking about." Two stars because there is one dresser who does my hair correctly but I can never seem to get our schedules to align. Similarly, I have also seen attitude directed at customers who gave their number too quickly. "I'm sorry, can you please repeat that?" is much simpler. I come in for a five minute cut and tip well but can't seem to be treated like the style I have chosen is what I deserve.
Their online app makes it very easy to check in and they are always friendly and offer Rewards with every purchase.
No frills haircuts. Online check in is well worth it. Friendly staff and low cost.
This is THE best place with super friendly hairdressers. I had opportunity to get my hair cut by Mrs. Ellana. She was very cooperative and patient. Good results and did upto expectations. Thanks
I love this place. Super nice people and great service.
Great staff. Awesome specials.
An year back there used to be good hair stylists at this place. Now most of the time there will be two men. Both of them are not good stylists. They will handle people roughly. Better go to other locations.
Gets my hair perfect everytime, and they even remember what the cut that you got last time was.
Asked for layers and my hair looks so bad. It looks like stairs. So unhappy.
Great place, friendly service
Got a neat looking haircut for kid from a friendly stylist. Son loved the tattoo and balloons. Great place.
You got Grego Good experience they keep on file what type of Hair cut you like that ask if you like that same style
Very friendly and talkative staff. Great use of coupon really saved me some cash. Overall a pleasant experience.
not bad but they could pay more attention to detail.
Love it! Always come here, easy and convenient online check in, great haircuts from Hambee! Thank you!
I've had great experiences here. Fast service (almost instant with the online check-in feature) and stylists who take their time and do quality work.
The manager cut my hair and sent me off. when i got home, the left side was inches longer than the right. not going back.
No waiting, friendly staff
I followed my Awesome stylist who does my hair to Great Clips . While Only she may touch my hair my wife and son have used Vaorius Stylist's there and have been greatly satisfied with the results and price .
Great service
I dropped my wallet outside. She saw it and let me know right away. Very grateful ???????? thanks again
I went to this terrible place for a tiny trim! I'm talking half an inch and the lady says "yeah for sure tiniest trim possible" she sits me down and I can just see her chopping away inches!!!! After, my hair is so short and it felt like there are no more lays in my hair at all! DO NOT GO HERE THE GIRLS THERE NEVER LISTEN!!!!!
Went there to get a trim and layers. Asked her a trim and I told her the type of layers I wanted, I got scoffed at, and she did her thing. You couldn’t even tell a difference, split ends we’re still there after I told her to get rid of them, and absolutely no layers were put it, still the same length all around, I checked. And $20 for literally just a cm taken off the ends?! What a rip off, i want my money back, I could’ve done the cut myself, the process with 2 minuets long and then done. Didn’t help that she was so so snotty and got even worse when I didn’t tip her.
Brought my almost 4yo here for her first haircut. She was well behaved but the stylist didn't interact with her very much which I found a bit off putting.... but the stylist who cut my hair was friendly and informative. She gave me tips about my hair and explained something that had long left me puzzled. My hair feels much more full of life and for the first time in awhile I feel like I got a haircut that suits me and not the hairdresser.
I got what I asked for, a good haircut!
Worst experience getting a haircut. I will not return. The stylist asked her boss how to go about my haircut, then didn’t cut it evenly. After the haircut I asked for a wash/shampoo, however the stylist didn’t use shampoo nor did she even rinse my hair fully. After the haircut she would not honor my coupon because it was for a different (but way better) great clips location. Manager justified it by saying I’d get coupons after my next visit. Not worth going through that terrible experience again!
The cut was good and they really helped my elderly mother
Luv Then - The hairstylist with Blonde Hair looks so HOT to asked out a date
Great haircut for my kiddo, whom can be picky about his hair for a kid who rolls around with bed head when it gets long. Always friendly and quick, and the online check in is awesome. Highly recommend
Only giving one star because I can't give less. Took my daughter there for her first cut. My daughter was a total statue the entire time, such a trooper. And somehow the woman doing her hair managed to absolutely destroy it anyway. She first said she would not touch the sides as to leave it looking natural but she completely balded her around the ears. All I wanted was the mullet evened out and the tips brought from her nose to just above her eye and in 3 minutes she butchered my child's hair. I was in tears and ran out with my daughter. She still had the nerve to charge us $17 something. My husband paid and left. Serves me right for going to a strip mall dive .
Staff were really busy on their first day opening but were really well organized and moved everyone along very quickly. Stephanie did an awesome job fixing up my hair. Very happy!!!
Went in to get my daughter's haircuts and everyone who worked at the time was quick to check me in and did a great job at cutting and styling. Very professional yet relaxed and made my girls comfortable.
Rude rude rude people manager very unprofessional can't make conversation with these unfriendly people you get what you pay for here
Great service, friendly hairstylist
Online check in is a breeze and service is great
Decent priced haircuts. Mediocre quality however.
Love my soft healthy hair!!
I go see Erica to cut my hair and always get a great haircut along with great Conversation...Always a pleasant experience...As long as Erica is there I will continue to get my haircut there
Fast, friendly, affordable. Thanks for the cut Susan! I'll be back!
Few ladies in there that are very unfriendly.... There is a couple that are very nice tho! Depends who you get...
Good service, facility of booking on line makes life easier, save time and feel like a VIP
Felt very safe. They cleaned the area first and then gave me a great haircut.
I come here often and I don’t think I’ve had a good experience except for one. I came in later when there was no one in here, got seated at a chair, and then was removed twice from my chair because of an online check-in. I ended up waiting 45 minutes because I needed a haircut but it didn’t turn out how I would like. Horrible experience.
The gals there are always sweet. Professional and courteous.
Good place for a hair cut. Pleasant staff.
Used to go to sports clips and changing places to great clips was different. I've never been to one but this place was a great first impression with the staff being professional and super friendly! I've already recommended a few family and friends over here. Amazing work ☺
Great hair cuts and friendly staff I also find this one to be typically less busy than the Polson park location.
Above and beyond reassuring and kind. I am very happy with the services I received.
This has got to be the slowest location .... I much rather prefer the nebo location . These hair dressers move at a snails pace ...I booked online but somehow I ended up below people that just walked in after me .... Won't be back
Hair dressing
A dependable place to have a hair cut. They keep your phone number to keep records of your past hair cut and preferences. Pleasant staff.
Good hair cuts at a reasonable price
Great hours and the ability to check in online and reserve your spot is a huge plus for great clips
Love the online checkin
Clean, quick and professional. The staff was very friendly. Will definitely be going back there and reasonably priced
Nice that they always seem happy to see my boys.
Been going to the same spot for more thn 10yrs. Highly recommended.
Always take good care of my young son when I bring him in
She said she had 25 years of experience and can't even out haircut , first time experience so bad haircut. And if u can't do job dont give discount to make them happy , do proper cut which make them happy.
They had my information on my hair cut.
Good cut at a reasonable price
Did a good job on my hair but scratched the hell out my neck with the electric shaver as she was moving to fast which my neck hurt for a few days and was red. Seriously looking at going some place else next time. First time there probably my last. Update the manager was great in this situation and helped me out
Staff was very curious and friendly. My stylist at this time was really objective on different ways to cut my hair because of the heat. VERY PATIENT AS I WENT NEXT STORE FOR SOMETHING TO DRINK WITHOUT ANY WORD BUT VERY PLEASANT. KEEP UP THE NICE WORK AND I WILL DEFINITELY RETURN WHEN THE TIME IS RIGHT
Ladies are fast cutting hair. Reasonable price for a basic hair cut.
Very friendly
This place is looking fantastic and staff is very friendly. I recommend you guys to go there and get a hair cut because its also cheaper than the other barber shops.
Great prices
I've been going to the Orchard park location for a few years now and haven't had any issues. They always do a good job on my hair for the price and I always get compliments on it.
Stephanie did a fantastic job cutting my very long hair, she's very nice and great service. I've never had a bad experience from Great Clips!
Had my hair cut today by Ilyana. I live in Burnsville but needed a hair cut while visiting friends and I would drive from Burnsville to St. Anthony just to get her to cut my hair again!!! Excellent job!!!
This location is now closed.
Good price for a quick haircut; check-in online and less than 5 minutes wait.
Love there ability to book online. Great service. No complaints from me.
Somewhat priced high...
They did a great job on my boys hair! They are just a bit expensive for a child's haircut
Fast, efficient and reasonably priced. Appreciated the recommendation of a hair care product too.
Twice we have used the online booking and received poor service. The first time we were given a wait time of 81 minutes and when it neared our appointment time they canceled our booking. Today we tried the online booking again and we were down to 20 minutes when they started adding more time. What's the point of online booking if you can't rely on the time originally shown. Not going back.
Friendly and communicative as always.
i can’t believe the lady buzzed my head by accident. i clearly did not have a buzz cut before. am still in shock every time i look in the mirror i just tell people i went to jail ????♂️
Great place for a haircut. Staff is amazing. Love being able to check in online.
Id say 9 out of 10 times I'm happy with my cut here (west york location) and I'm kinda picky. They do a good job!
Great haircut and the ladies are very friendly and they comply with all Covid safety requirements.
Katie was amazing
Good place to get a hair cut... but go in Wednesday thru Friday.. best people are there then.
I'm always nervous when I have to get a hair cut because I'm afraid of the way it will look, but this Great Clips was the best. My hair looked wonderful and left feeling great. The staff was amazing and the price for a shampoo and a cut was more than reasonable. I will be coming back to this location.
Ladies are friendly
Every time I come here it's a wonderful experience! It's clean and well kept. The ladies are super helpful, nice, and accommodating! They also do a great job with the haircuts. I am never disappointed.
Service was great. The wait time was very little. I took appointment online which took only couple of clicks and few seconds only. As soon as I arrived at the salon, my turn came within a minute. Maciel was the staff there who gave a great haircut to me exactly the way I was looking for and described to her. Both by price and service, I find it worth the money.
Well let's start off by saying I generally hate these types of franchise locations. I have occasionally visited another hair franchise and after a very bad haircut there, I reluctantly gave this place a shot. One of the best experiences I have ever had. I had a women named either Natee or Nayee and she was fantastic. Very sympathetic for the bad experience I received somewhere else and even offered the haircut for free, as an act of kindness. I literally just got it cut else where less then an hour before. Would recommend this location.
Great service and friendly staff.
Ok
I got a great haircut and good advise from the stylist!
Not good and lazy.
Worst place to be for a haircut.
Fast and efficient
Great place for a good cost, good environment, staff is super friendly and not every hair stylist excels in their job but the lady I got knew what she was doing. If you super picky make sure you get the right stylist.
Great cut, fast, efficient and price was right!
Left messages 2 holds at avk have had to wear a hat since June 4 o
I asked for side bangs and they cut the bangs too far back. my hair is very chucky and choppy. please don't go to great clips. my hair is ruined.
Always fantastic. Great cuts for me and my boys every time. The girls who work there always recognize us and treat my kids like gold. Wonderful customer service.
Terrible
Great service.
I bring my son here for his haircuts. Usually they turn out great but this last time was absolutely horrible. He explained to the stylist how he wanted it cut. When she was finished it looked ok because his hair was still wet and kinda styled. The next day when he woke up, it looked exactly like before he went. It was maybe trimmed and it only took 10 mins. But because I overcharged and paid $17 , I now have to wait til I get paid to get it fixed. Edit: Now i find out the store has been closed for the last few days.
Good service, good pricing. I love the online check in system that allows me to see anticipated wait times and check in ahead of time to minimize time left sitting.
Angela is amazing!!!
Nice people.
It’s a Russian roulette every time I go there, it can be a nice haircut or, like today, it’s bad.
My son has disabilities and is really nervous when getting his hair cut and carly was awesome with him and wasn't even told about his disabilities.
I always go to Sports Clips but they had an hour line so I went here and I am very glad I did. Very fast and did a great job!
Can't beat the price.
Quiet location.
Hey. They cut good hair. Sure it's not your neighbourhood barber but they cut decent hair. The on line checkin, haircut reminders and the app is very convenient. Keep your receipt as there is always a buck or 2 off your next cut. Every now and then they have specials where an adult can get a cut under $10
Super stylist very reasonable prices. .
Took a elderly client in for a haircut, found the staff unfriendly, never smiled once. And very rushed . I will never return to this location again. .
I came in here on my lunch to get a quick trim as I have been growing out my layers and they were almost gone only to have the hair dresser give me layers when I asked for a trim. It's not that hard to listen and do what your being payed for not what you think. It's my hair I have to live with it and I hate it absolutely horrible will never be back.
Compared to GC@Meijer's, this one is lot better in doing great job.
Excellent place for hair cut
Not bad, depends on who you get.
The manager of the store actually cut my sons hair and she was awesome with him and knew exactly what he wanted. The store is covid safe and super clean!
Love it
The baddest experience in my life she literally almost made me bold
Loved ever one of my sons hair cuts from here!
Hair dresser was skilled and experienced. Was very pleased with my experience and recommend this place for your next haircut
Friendly staff, quick service.
Very good kids love it here
Absolutely awful. If I could give 0 stars I would. It’s uneven. It’s not what I wanted. I don’t know why while cutting my hair is when the hairdresser decided she wanted to excerice her creative freedom but I didn’t appreciate it. I said I did not want short hair, we discussed the cut I wanted for 10 minutes before hand, I brought multiple pictures, and yet she still decided what she wanted for my hair was better. The biggest thing I wanted to avoid was short hair but she brought out a BUZZER to BUZZ the back of my head. That means it’s too short.
Outstanding staff! Liz was very friendly and helpful on checking me in, and Amy was personable and did a great job cutting my hair. Superb.
always happy with the service and results here!
No fuss, quick, good haircut.
Every time I bring my 6 year old to a Great Clips we have a pretty good experience but this one is the best one in our area. No matter which stylist we have, they're always friendly and he gets a great looking hair cut.
I have been cutting my hair for the last ten years nice and friendly stylist
My hair looks good at first glance but its actually not the thing is she didnt make the cut work my hair she tried to force it and the back is whacked mess up. thank god for hats!
Online check is is great. Staff is always professional, clean and friendly
Friendly service
Quick and easy haircuts, nice salon.
My daughter just had her hairs cut, and just like when my wife had her hairs cut, it turned out great! Keep up the good work!!
Use their app and check in early. It'll show you projected wait times (fairly accurate) and allow you to check-in before heading out.
Very fast, efficient service, Lauren did an excellent job of my post Covid-19 hair.
They are inexpensive and do a good job.
I bought 5 haircuts and got one that was what I asked for. So 1 out of 5 stars. It seemed that the stylists just want to cut my hair the way they want to cut my hair. So frustrating and a complete waste of money.
Best Great Clips I have visited so far. The lady, not sure of her name, was very good in her attitude, cut was exactly what I was looking for, and of course, it was a complete value for money proposition. My go to Great Clips from now.
I love the set up! Knowing exactly when your appointment is and how long the wait is is wonderful. I detest waiting, especially with 3 kids so this has become our favourite!
Worst haircut ever! I will never let anyone other than a barber touch my hair again after this!
Unsatisfactory clips. I asked for a shaved head with clippers, but the hairdresser left lots of unevenness even after I had to point out small patches of hair that were longer than the rest. My temples and the hairline on the back of my neck were appalling - not straight and again, visibly uneven. At least she didn't draw blood. Never again!
Okay
Good place
Had super long amazing hair, needed a trim because it was dead. Told the hairdresser where I wanted it cut to, end up walking out the salon with my hair TO MY COLLARBONES. Absolutely hate the way I look now and have been hiding in my room with my hair in a bun. HORRIBLE experience
Great value for your money.
Great prices and sooo good with kids!
Older gentleman does a very good job for men and my young son.
The only place I go
The service has been great all the other times I've been here but today one of the women working was really rude. She addressed me as "boy" and told me to wait so i did. When she was cutting my hair, it seemed as if she was in a rush to do something else.. So this is the very first time I didn't tip because I was not happy with the service. No have a good day or thank you..
My husband and I both got our hair cut yesterday 11/17/17 for our 23rd wedding anniversary on Sunday..I absolutely loved the lady that cut my thin,curly hair.she was helpful and nice...I don't know her name,but I will be back...thanks great clips!!!
Good place for cheap hair cut. Buy your cuts in advance every November for $11.99
Great service !
Excellent place and service !!
Best haircuts in York, PA. The stylists all have worked there for some length of time. They know their clients.
Ladies were nice but not experienced enough to help out in a hair gone bad situation.
Friendly and experienced staff. Checking in for an appointment with an app was very convenient and worked well.
Friendly staff, if you book online there is never any wait. It's my number one haircut spot. There may be cheaper options, but none as consistent and quick with little to no wait as great clips
5 stars for fast service, polite staff and very reasonable price!!
Amazing service. Very professional. Left happy will recommend.
My sister got a haircut on Wednesday afternoon from a woman who obviously had no idea what she was doing.. the worst haircut I have ever seen. First she cut my sister's hair(long and wavey thick hair) DRY!!! she literally walked out of that place with her bangs( which she never asked for) sticking straight out from her head!! Will never understand why anyone would ever let someone walk out of their place of business looking like she had just been electrocuted. THE ABSOLUTE WORST PLACE TO GET HAIRCUT.
You can use this website to see how busy a location is. You can sign in before going there and check in when you get there. You always have an idea how long before your cut. I like it so I don't have to sit there and wait forever not knowing how long it will take.
Great place for a quick and good quality haircut. Nice clean interior with freindly staff, great location. Will defiantly go agian.
I love how you can check the wait times online and reserve your spot. Great experience with the Highland Kitchener location.
It is great checking in on line...makes it so much faster.... Have recommended Great Clips to friends..
Quick and friendly service, checking in online is super easy! Clean and inviting environment. Will be back for sure!
Awesome place for a cut!
Nice place to get grooming in a friendly environment
Great first haircut for our daughter. They where super nice and patient and had previous expirence with children. The first haircut is complementary and they had a special package to keep a lock in.
Get a nice hair cut every time I go. Great service and love the online check-in.
Unfortunately decided to go here instead of the other gc salon I frequent. What a mistake. The only good thing was the service itself. She was awesome and very nice. The lack of good equipment at this salon is seriously ridiculous. As I said for me to come from another gc salon to this one I would assume they would have similar products and equipment. Not a Walmart quality straightener. I essentially paid her $40 to wash and blow dry my hair.
Friendly staff. Efficient service. And I love my haircut!
Be very specific. lol
Friendly people . Good rates and nice cuts
your outcome depends who is cutting your hair, the old tattooed guy is friendly but my 4 yo scared of him. but the other lady cuts uneven hair, so its not really worth it, on the plus side you can book a slot online
Thank you, Andrew! So happy with all those dead ends gone. You did exactly what I wanted and was sure to consult me every step of the way.
Great service and the work they do is very good.
I regret so much going to that place.
It was really quick service as you just walk on nless, you make an apt online but the hair dresser hardly spoke to me or my 7year old daughter who's hair she was cutting plus I had to go home and fix my daughters bangs as she still had. Long pieces and the one side wasn't even cut all didn't cut the underneath hairs on some of her bangs.. Cheap though.. Only $15 for hair trim and bangs cut which was $5 less than they quoted me on the phone when I called to ask prices before I went on with my daughter for her back to school hair cut.
They listened to your hair needs.
Excellent service and professional hair cut. Most importantly clean and safe place. Highly recommend anyone wanting to look and feel good !
We have always had a fantastic experience at Great Clips. I brought my youngest son there to get his first haircut recently and was pleasantly surprised to learn that it would be free! We were greeted as soon as we walked in. Cheryl was absolutely amazing with him, I couldn't have asked for better. I was a little worried going in because he can be a little hard to deal with but she was just fantastic and the cut was so cute. I highly reccomend Great Clips and their stylists!
Average place, they do their job, $18+tax for a haircut is definitely descent for my 12 year old. I guess it depends what kind of hair dresser you get, she was nice but the haircut wasn't, I won't go back I will look next time for a better quality haircut. Great location, ample parking and grocery store and bank at the same plaza, pretty convenient. Friendly owner, a bit too much.
Good quick consistent hair cuts, I love the app that allows you to check in ahead of time and see how long the wait time is
First time I am rating a single star. It was a very bad experience at the salon, where the server was extremely rude. When I asked her whether she could cut a bit more off of the top, she got angry that why didn't I tell her earlier. And the whole time, it felt like she wanted to leave early than cutting my hair. I checked that there was no one else left to tend to and another 45mins left before closing after I had paid my bill. I had come here before, but from now on I am going somewhere else.
Very nice ladies there took care of my son and I.
Generally quite good - there are one or two hair dressers I tend to avoid but on the whole a reliable quick cut. Online sign in is key!
Friendly service and quick turn around. Always a good haircut at under $20.
I love my long hair but today I chose to have it cut. Due to having Covid it has been falling out daily. Thank you NAJIBI for being so understanding. It helped me through the process.
This was my first visit and have/had great experience. Friendly and professional staff. Neat and tidy place seats are disinfected after customer left. Next few appointments are displayed which helps you to know how long it will take for your turn. Appointment is recommended either by phone or online.
Very nice lady, but she didn’t cut my hair like I asked. I wanted an inch off so my hair would be right above my shoulders, she cut it so it’s now at my jaw line. I can’t put my hair in a ponytail anymore, and I can’t clip it back. I have a concert tonight, I look awful with this haircut.
Lea was FANTASTIC!! She was very fast and efficient, and had polite, pleasant conversational skills. She worked with my daughter who is on the Autism spectrum and was very nervous about a braid that she recieved on vacation being removed, but Lea made the process a quick, and pleasant one for us.... I cannot say the same about the stylist that helped me. I did not catch her name, as she did not bother introducing herself to me. After being lectured about my choice to not remove all of my damaged hair (I am not quite ready to go that short and that should be a personal choice anyway), I continued to be lectured about my hair color choice and how I should not be using it. I tried to explain that it is a non-damaging color and she continued to (while absolutely DRIPPING with sarcasm) grill me with questions like "Oh really, does it contain peroxide??, does it contain ammonia??", etc. (For the record, no, Lime Crime does not contain any harmful chemicals) at which point I asked to end the appointment and she stated "Well, you asked for my opinion the minute you sat in my chair". I was so upset and ready to leave when Lea swooped in and asked if I wanted her to take a look at my hair. She trimmed it to a length that I was happy with and it feels SO much healthier. She really saved the day and I just wanted to shout her out because she deserves it!!!! ????????
I took my 12 yr old son there today. I asked for a 3 on top and a 2 on the sides. Pre-paid and pre tipped. I Left to go to Zehrs. When I came back, she buzzed his hair. WHAT? I could have done that for free. Instead I paid $30 dollars for a buzz. What did you ask what we wanted when you just buzzed him. Do you not know how to cut hair? Come on!?!!
The girl did an excellent job and was so pleasant. I've been pleased with the service since I started going to them a year ago.
This place gets customer service. The staff are friendly, and the prices are great, especially when you ask for their prepaid gift cards. The best part is being able to checkin with their app, and show up to get a haircut anytime - last minute or booked ahead without waiting. Another thing is that these staff seem to really enjoy their work, and have enjoyed getting to know them over the years.
Great service ????????
Too expensive.
Longer wait then what was shown on their app. But overall everything else was great.
Was my first time at this particular location, i was pleased by the Hair&Beard trim done by Karley. Thank you
I have been going to this salon for over 15 years. Many hair stylists have cut my hair here. Some of them have been great and some have been fine. Overall, I have been happy. Very respectful and more or less they have done what I have expected from them. Sometimes the online checking time is off, but I go there during weekends and 5, 10 or 15 minutes off doesn’t bother me since I have wasted a lot of time on non-sensical stuff throughout my life. My only concern is that the employee turn over is high. These days it is hard to have the same stylist for over a year. Otherwise, I’m happy.
I decided to pop in and get some long layers and bangs. Staff were quick and friendly and most importantly I'm very happy with how my hair turned out. Thanks to Melanie for a great cut!
I loved it there always such great service every time and haircuts turn out perfect.
It was the closest great clips to me with the shortest wait time. Nice staff.
Madison was very friendly and listened to what I wanted. Fixed a previous bad haircut from another place.
I came in for a haircut today, I requested the man hairstylist, he had cut my hair before and I was happy with him.. I believe his name is Kevin.. The girl at the front counter said she would let him know when he was done the cut he was doing.. She said it wasnt busy and I wouldnt have to book another day..so I waited.. While I was waiting several other people came in, the other hairstylists were busy and took them all in turn.. When Kevin was done, he didnt acknowledge me, instead he took another customer that was part of a family.. I can understand if it was busy, I could have come back another day, but no one said anything to me so I got up and walked out.. Poor customer service today.
Always get my haircut here it is the best place to get a haircut and they will do it right
Great ladies did a wonderful job short wait time
Great service and the staff are very friendly.
Good friendly service.
Excellent haircut quality as I can be fussy, walked in today, only waited about 15 minutes, but found out you can pre-book via the great clips app. I'll do that next time. What's really cool is they save your haircut profile in the database so they have an idea of how to cut it on your next visit. Well done. Will repeat.
Great customer service. Good pricing! Definitely will go again
Great service. Great cuts.
This was honestly one of the worst haircuts I've ever gotten! I asked for a #1 on the sides, and then for it to fade into a #2 on top, but they gave me a buzz-cut! I am definitely never going there again!
Got in quick, service was good. Boyfriend was happy with his haircut.
I had a very relaxed experience. I had a hairstylist named Kathy, she did a phenominal job. Even though we were nearing completion on my haircut she still was very professional when I asked for an amendment on it. I wanted it shorter, she delivered. The building was clean, the stylists were friendly and were definitely pros at their job. Kathy even helped me pick a hair product afterwards. I will be coming back when needed.
The staff must enjoy working at this location as several have been here for a long time and I know I will get an excellent cut.
Good for just some side clips.. but if you need a hairstyle don't ever go here
Fast and efficient
I love that I can check in online. That makes them so convenient with my busy schedule
Very friendly and quick. They do a great job with my kids.
Great app and fast service...they even remembered how to cut my hair.
Nice and easy
Always fortunate to get a good haircut here. I really like the on-line booking.
After hearing that Great Clips refused service to a disabled man because he was unable to wear a mask, I will NEVER go there. The staff wear a mask. Don't they work? What a joke! The scamdemic has people thinking two people need a mask. The client went to a different company and received a haircut with no mask and no hassle. Boycott this company in the Okanagen.
Very clean and always polite
Had bad experience, we took my baby for his 1st haircut and it was obvious he will cry, and staff didnt finish his cut and charged us full and they asked us to leave as our son cry is making their other customer disturb
No water due to "Covid". No washroom due to "Covid." Payment device frustrating to use. No more haircuts here due to "Covid."
WAS a customer since it opened. To show up at 9 am and then have to wait over 40 minutes because of online check-ins is unfair and a bad business practice. Left and went to First Choice. Both my daughter and myself showed up and were taken care of. Would never go back.
Made my hair too short I didn’t tell him what to do they just cut it and then I looked and I thought I was bold
Missed a few spots but nice overall ☺️
Friendly staff can book your appointment online and get a coupon for your next haircut.
Wish they put up more coupons!
Excellent service and haircut. Didn't have to wait long, the owner was very friendly and approachable. Would definitely recommend this place to my friends and family.
It was great.
I received the worst haircut and service at this salon. Firstly the hairdresser was reluctant to cut my hair and when she was asked to, was extremely rude and cut my hair in such a haste. I can't believe that there is no symmetry whatsoever. I am sure it wouldn't turned out better had I done it myself.
Great haircut
No lineups when you book online
The staff here is very humble and polite. They are well trained professionals Usually they have specials going on so keep checking. If you are going for hair cut etc. you can check in online to save time. Convenient location.
Liz is a gem! Thanks for the conversation and awesome do.
Great prices
In and out quick!! Great cut too.
Horrible to say the least.
Online check in! It's your best friend for fast wait times. Shella was fantastic. AC is just right temperature, not too hot and not to cold. Sign is a bit harder to see but they are right beside Enterprise.
Great service, fast service.
Somewhat variable, but usually well worth the cost.
Went today for my first haircut since the covid lockdown. Staff were friendly despite having to wear masks. They had strict health guidelines in place. Sanitizing after each customer. Masks are required but they have some to purchase if you don't have your own. Great overall experience despite it being a little different than it was 4 months ago.
The ladies did a great job and are very friendly
This is twice now that I have left this salon without a hair cut for my children because the gentleman worker has soured the experience for both times that I have come in.
Incredibly nice women who listen and implement your hair style needs. I had a wonderful experience and would recommend this location. My entire family (5 ppl) go here.
I always go to Great Clips for my hair cuts and love the way that they do my hair. When I go in they ask my name and they check their computer and ask if I would still like it done in my usual style. I just tell them yes and they cut it exactly the way I like. The place is kept clean and swept, and the service ladies are attentive and friendly. I have been going there for numerous years now and I love the way that they remember me and my family. The prices are good especially when there is a sale on. The washrooms are clean and kept that way. I love their work. Thanks again for a really great haircut at a good price. My sister Kim and I went today for my birthday haircut and both of us bought the Great Clips Christmas Card Special. Six Haircuts for only $13.99 each. Wow that is such a great deal. Hurry in cause they are going fast. Merry Christmas Everyone and Happy New Year 2020.
Love the online booking, also great staff!!
Richard is a great stylist. So kind with great conversation. Thanks ????
Friendly, inexpensive, available later than the rest. Pretty good cut.
The staff was very professional and super friendly. Highly recommend this hair salon
Great service
Nice place for haircuts, if we have coupons then the prices are reasonable. It’s all ladies cutting the hair here, should have some guys too. Inside Northland mall
Never had a bad haircut from here, very professional and friendly staff!
I went here once only. Service was quick, they are really busy at this time. Take an appointment and give them a call to make sure you don't have to wait. Only flaw was the place was full of hair everywhere and they were not cleaning it other than that you can go here for your regular trimming.
worst service and haircut. they were rude but the lady didn't even know how to do a haircut in first place girls with good hair do not ever go there worst haircut of my life.
Nice job cutting my hair .
Great place very friendly ladies
Great service. Great prices. Got my cut done and both kids. Did a great job will be going back for sure
I have had many a great haircut here. Love them.
Lincoln Park is amazing and Adriana is the best. There is a few other good ones there too.5 kids and myself will not go anywhere else.
I had a lady named Tracy and she was rude and for the owner it was on December 11th at 5:00 pm 2019 and she was to rough on my hair and was rude she was being snarky so anyone who is going to go to great cut don’t or ask for someone that is not Tracy
I was happy with my haircut.
Love great clips fabulous staff friendly happy polite
Never disappointed here. Every stylist is friendly and talented.
I luv Great Clips it's inexpensive and quality service. Julie at New Westminster is the Best
Great staff and love the online check in. Staff is really good at listening to what we want in a cut. Too bad prices keep going up.
Sent my daughter in for a haircut today and somehow only half her hair was cut? I think asymmetrical cuts are back on trend but I'm not liking it on my 4 year old. My husband comes here frequently and hasn't had an issue.
Used the app for advance check-in = 0 wait on arrival. Been here 1/2 dozen times and with 5 different stylists and always had a decent cut. Recommend.
Good haircut and wait was not long at all.
People are nice but they kind of seem to rush your cut if there are people waiting.
Short line, great haircut that's why I keep going back
Great hair cuts
good job
Carly is Awesome always does a great Job!
I love how they keep note of hair style and cuts, makes it super easy for my husband and child to go with out me... I always have to approve the haircut before we leave. But here I trust them completely.
Quick and accurate hair cut.
Very courteous staff and very proficient.
Susan and Candace were excellent. I suggest you ask for her or Candace!! 5/5 stars Fixed my hair up nice
Love the online check-in.
Cuts it just right
Went to get mine and my daughter's hair cut today they did a great job on my daughter's mine how ever I won't be ever going back there again because of it. The hair dresser hardly spoke to me pulled my hair extremely hard (I've had lots of hair cuts and I have never had my hair pulled so hard) and she didn't do what I asked for took two inches off my hair which is fine I asked for lots of layers you can't even tell I have any and to have it thin'd out. I won't be back again. ????
Courtney is great, quick, attentive and skilled. Will go back.
Halla is good and does a great job
A new shop located beside Panda Express. Clean and bright. Pleasant people, senior pricing, great value.
Always cheery and professional staff, great to see them back open again!!
I always get great service here
I checked in online and got in right away. Staff were friendly and gave great advice for my hair. ????
The lady who cut my hair did a really nice job and was very friendly and welcoming. She checked with me a few times to ensure that I was getting what I wanted. The front desk was extremely nice and welcoming. The wait time was short too. I really enjoyed my visit!
Fabulous service
Krys was an amazing stylist! Thank you so much!
Great service. Friendly and quick.
Easy and cheap haircut
Would give a five if I could ask for my favorite stylist when I do online check in.
Good service, worth its price.
This Great Clips is kept up very well. It is elegant, clean and orderly. I felt at home as soon as I arrived. I was greeted by Angela and take to a seat almost right away. Her expert care was greatly appreciated. She is obviously a skilled and able technician and hair stylist. I felt like I was in the hands of an expert and the result proved that out. On top of all that she was courteous and kind while being attentive to the work she was at. I appreciated her upbeat attitude and outstanding work ethic and artistic abilities. This Great Clips will be my choice for future hair care. Way to go!
Amazing service! Love the appointment system too!
Reliable
Very simple booking process. You book online and then you wait till its your turn. The lady who cut my hair was really nice and she did a good job. I forget what her name was but it was goos and the prices are great. Would recommend.
Poor service. Just had a haircut. Barber rushed into the job, spent less than 10 minutes cutting. Zero attention to detail, barber lacking customer service. Never using this place again.
One girl who does it best. You will know when you find her.
It was a little awkward when I walked in because there was nobody in sight, and I had to call out "Hello?" several times before I saw the hairdressers. The haircut was stylish, though.
The lady I had cut my hair was rude and very misable.she don't know how to talk to her customers proper. I would not go back to this location very unprofessional
They try hard to get u what u want. Don’t forget to checkin online, otherwise it may be long boring wait
Works for me! Haircut is simpler now due to Father Time. :( Staff has been great with me especially, Shella.
Josie is the best !
Friendly staff good stylists
Worst haircut I ever had in my lifetime . I had a very long hair and I asked her to do layer or just trim the shape . She did baby cut and its worst cut I ever had . I lost all my hair and no shape . These people only know straight cut that they would do using trimmer which saves time for them . I am 28 yrs old and have baby cut now . I don't think I will be stepping out of my house till two months . I wouldn't suggest for ladies this saloon:(
Fair price great service accepted my walk in visit.
Took my 11 month old for a hair cut. Was turned down because he needed to wear a mask for the cut. They didn’t have any mask to provide babies. Put a mask on him, and he took it off. They said if he takes it off at any time during the cut, the cut will end and I will have to pay . Ridiculous, how can a 1 year old not touch a mask?
Highly recommended hike. 4.5 hours all up with 45 mins worth break at the spots
I could cut my own hair better with a blindfold on, never going back
Frankly, the only reason I visit great clips is because I can book online before visiting and plan my day properly. And as others said, the hair cut here is more like flipping the coin as it depends on the staff cutting (dont want to mention names) Today I booked and it said 45 minutes until my turn. Kept monitoring and when I arrived, it was supposed to be 15 minutes left. They told me I have to wait another 45 minutes more. You just lost me. (I was a loyal customer for the past 3 years at least)
Love the online Booking.don't forget to Tip!
I see this place & location is great, from my first experience I had very good experience about 6 months ago, & based on that when I went back expecting same service I was very disappointed due to some rude staff, who kept my wife, kid & myself in chilly cold outside while i had checked in online with their working hours & the sign board was even saying the store was open, but they did not care about the chilling weather & still kept us outside. Today, again I went there, not so expecting great service but just for the ordinary hair cut, but the lady name Gabrielle surprised me with her great skills, she cut my hair the way I wanted or pretty much nobody did like her for almost a year. I told her why I stopped coming here, but now I will definitely come when she is working. She told me that she is 20 years experienced, where I had no point to mention to her about my choice during my hair cut as she was so perfect in her job. I hope this place keep employee like Gabrielle and make others learn from her great customer service. Thank you.
Great customer service
Great place, fast service and awesome prices. Got a hair cut and a beard trim, the wife got a hair cut and we were out in about a half hour. #experimentalgarage
Great service this time but unfortunately it's not consistent
So great. Service was beyond my expectations
Exactly what the name implies. Friendly staff, got my hair right the first time, which is more than I can say for First Choice, and it was inexpensive, about $20.
I got a coupon in the mail for a Back to School special cut. I was crazy to go in on the Labour Day Monday but I called first and they suggested I reserve online first. It looked like I had a couple hours wait so I did an errand but still dropped in with about a 45 minute wait left. The waiting room was packed with no where to sit. I checked in at the reception and I found out I was the only one there that had checked in online so she (I wish I remembered her name) took me in right away. I just needed a couple of inches off the length and she had done it quickly and efficiently. I inquired about a product to keep my hair nice and less frizzy. She was really helpful. I would definitely return and use the online booking system. It's a life saver!
Clip up
The hair artists are very friendly and we love going here because of this reason. Really great with our children too.
They don't allow you to use their toilet. Even for customers.
Love their online check in system. Good haircut for a reasonable price.
Fast, cheap and friendly staff.
Basic haircut ina short time. No “over fussing “ which I hate. In & out at a reasonable price in a short time. Online registration highly recommended. You know how long you have to wait and can adjust your schedule accordingly.
Friendly staff. Good prices for a hair cut!
Always have had a good experience there
Friendly service, good haircut, honour competitors coupons and a reasonable price. Can't ask much more than that.
App appointments are available. All shops have a record of what haircut I like.
The worst haircut in my life! ????
Not too bad for $20. Hair cut was more like a trim in the end. I think they are conservative so as not to get into trouble with clients. Still beats paying $40.
Amazing work! Very pleased .. didn't need an appointment and I got in right away. I will be back .
Easy online check-in.... friendly staff
Staff have always been super nice and knowledgeable
Awful experience. The person cutting my hair tried to tell me I had lice and sell me an expensive treatment for it. I didn't have lice. And one wash treatment would not get rid of it if I did. You have to comb it frequently for effective treatment. When I told them there was no way I had lice they were very argumentative. Told me I got it from my kids (I'm infertile, so thanks for the reminder), when I told them I don't have any they then said I got it from someone I live with (I live alone). Left a complaint on their fb page but no one reached out to me to rectify it.
So much better then that other place by Shoppers! Great Clips has an APP so you don' t have to wait in line just check in on the App and show up, almost no wait time if any!
Wait 88 minutes and then they load a family of five in-front of you.. way to go, add an another hour wait
Wow! If only there was a no star option I would have selected that one. Never has my wife been made to feel like such an inconvenience and bother then the experience she had today. She used the online check in feature online, and arrived about 4:10. Then saw the holiday hours posted on the door - closing at 5. Rather then simply explaining that holiday hours were in effect they decided to, but not wanting to, take my wife's appointment. Upon seeing the photo of the style my wife wanted - The stylist said "oh, um I need to check this." When she came back my wife asked if it was a matter of money - and she would be willing to pay for a full style/cut if that was the issue. The stylist explained that the amount of cutting my wife wanted done, was more than the little amount they charge. My wife asked if she should reschedule, stylist said "no, I just won't be getting any more clients today" Mentioned not once but twice. She continuously commented about how much hair my wife had throughout the cut and said she would leave it longer to see how it looked. My wife repeatedly asked for a pixie/pageboy. And asked again if she should reschedule. At about 10 minutes to 5, the staff member cleaning up walked throughout the salon and announced how they 'would NOT be accepting any new clients' and ' it's only 10 to? God! I thought it was 10 to 15 mins ago!' 'Stylist! You keep throwing more hair my way!' (All said in a joking manner I would assume) My wife sat there and felt more and more uncomfortable. After being told again how much longer she should have had for this cut, and as The stylist started to speed up the cut- my wife accepted it at the length it was, paid and left. Embarrassed. It truly was experience that has tarnished Great Clips. Never again will they have our family's business and none of our friends. Unprofessional and made my wife feel like she should have found a solution to a problem she didn't even know about.
I went in for a simple haircut. I wanted my hair cut to my collarbone ..after I got home and washed and blowdried my hair that's when I seen how uneven it was. The front pieces of my hair are in the middle of my neck while the back hits just above my collarbone. I'm so disappointed because I have went there multiple times and this has never happened. I now had to miss work nd look for another salon to fix my uneven hair.
Good, as usual.
I went there twice so far, will go again. First time I was very happy 5/5, second time was 3.5/5. Different person so sometimes that happens. Still over all happy and will go back.
I've never had a bad experience
Good hair cut. Friendly staff. Great discount to return. Busy and efficient while maintaining a jovial atmosphere
If you are looking for fast and friendly. As well Amrita does an awesome job.
Unfortunately very amateur and rude person , even I showed a picture and I said I want exactly the style of your own hair , in 10 minutes he said it's done, I said are you sure ??? He started to do more haircuts just because I said are you sure it's done , and after I said it's enough, and I complained that it is not the style I wanted , he said asked it liked this , after talking to some of my friends,they said they had the same problem with him, and the when I said him you couldn't do good job , he said he is doing this job for 9 (or 7) years , and I told him it doesn't mean anything that you are doing is great ,
They are very nice but I come from a place where my hair was professionally done so it’s a little different but other then that I highly recommend these guys
The hairdresser was friendly, but wasn't fast. The haircut I received was good, but I did have to touch it up later.
Awful. Awful. Awful. My Mom recommended Great Clips because of their cheap prices and said they do good haircuts. I went into the store and everything looked clean, modern, and some of the other clients were walking out with nice, clean cuts. So, I checked in. The counter was filled with Combs, scissors, hair dryers... Every tool a stylist would need. She asked what kind of cut I wanted and I showed her a picture, then told her I usually go short on the side and the comb the top to the side. I dont think she understood what I was trying to say. She took a razor to the side, a razor to the top, then cleaned up a bit and said I was done. She must've tooked a good three inches off the top, almost leaving me with a crew cut which was absolutely not what I wanted. I'll be going some place where stylists are certified, well-trained and recognize what the customer wants because this clearly didn't happen. I was going to go home after to take some portrait shots for my Acting portfolio but now I have to wait two to three weeks to let my hair regrow because what I asked for was clearly not what was received. Mom suggested going back and getting them to clean it up, but after butchering it so badly on the first round, I didn't want to run the risk of having to shave everything off. I will never return here.
I usually don’t have any issues with this place the lady who works there usually cuts my hair and she is very nice .I had a haircut done on September 2nd and unfortunately the lady who normal cuts me hair was busy with another customer the gentlemen who cut my hair made me feel so bad and very uncomfortable i understand that I have a dandruff problem and it’s something I’m not very happy about but this gentlemen kept making me feel bad by asking me if I “wash my hair “ very loudly when they are customers waiting for a haircut and two constantly making comments like it’s really bad you should consider getting a new shampoo in very rude and harsh manner overall I not a good experience
Came here to get my nephews hair cut before school started. She did a great job on his hair and was fairly quick with it. We did wait for quite a while before being called, but we were walk-in customers so that's understandable. Also had a coupon so the haircut was free! Aside from the tip of course. ????
My stylist Huma was fantastic and she did a brilliant job. I highly recommend her if you are looking for a kind and attentive stylist. Great cut and great customer service overall!
Not welcoming or professional. Learn to get customer service idiots
I have been going to this salon for several years. But today, June 4, 2019 I had an amazing cut by Meg. I absolutely love it!! She suggested a bit of a change up. Looks amazing. Let's just say I will seek her out for my next cut. Thanks Meg(megs)????????????????
Racial Discrimination.
Never fail to make me look and feel good...at a price that doesnt break the bank. I will continue going here
Hairdresser messed up a pretty simple haircut. did not offer to reimburse or discount the price. Will not be returning.
I went the 1st time, the stylist from Westbank did a great job. 2nd time, Harlena, I think her name was butchered it. Is she licensed? I'm changing my rating thanks to the prompt reply I received from the owner. He is someone who listened to my issues and responded as I would have if I had a customer complaint.
Finally someone who does razor cuts!!
Awesome job
A place of business is no place for religious music stations. The cuts have usually been acceptable for the price, sometimes not, but the price has crept up to expensive. Too much to be forced to sit through a church service at my expense. Change the station, or I will not return.
Amazing!!!
Wow! I love that place, exactly what I needed, an haircut, for a decent price. And the girl was awesome. Thanks
Great service here, use the app to check in and theres no waiting
Good service
Soo many problems!! 1. I sit around waiting for my turn and hear a few of the girls with the one client degrading my religion. 2.when its my turn the lady was totally rude not wanting to talk or anything. 3. My hair got yanked continously 4. I asked for layers & her version of layers was using the thinning scissors to thin out my hair 5. My bangs were brutal. Instantly went home & fixed my own hair She literally had my hair "done" in 5 minutes. It was a disaster.
I said don’t remove the mutton chops and only take off 25% of the top and guess what. No chops. Short as all heck hair. I look like emmet from the lego movie. Everything is not awesome dont go here if you are a man with longer hair.
I only know the names of two of the hairdressers... Leslie and Susan, who I believe is the owner. Both of these ladies give fantastic haircuts, for both my husband and myself. Even though we've moved to Abbotsford, we come back to this location for our haircuts. We haven't had a bad cut ever, and my husband has whoever is available cut his hair. Love these guys!
It was pretty good for covid conditions
Friendly & efficient staff
Been going for years . Good stylists and good prices :)
Great online checking in system.
Great service and nice conversations.
WONDERFUL experience at Great Clips! There was no waiting time. The lady who cut my hair my incredibly friendly, and courteous. She cut my hair exactly how I asked her to, and even did a better job than I expected! I was THRILLED with the results. I was in desperate need of a hair cut because of Covid, but the Stylist was efficient and I was only there for about 15 minutes. This was my first time visiting here, and I plan to keep going to this location for my hair cuts! Only positive and great things to say about this location! Thank you, Great Clips!
Good, quick and efficient service with friendly staff... Wait times are usually good too
Good hair cut for a good price.
Not quite what I’d hope for. I’ve had a better experience with another person, rather than the person I had this evening. Will never ever go back. Period.
I was a bit sceptical on going here since it’s walk ins and it’s only 20 dollars a cut plus a tip. But I went in expecting a mediocre cut with the picture reference I had but I got the hairdresser named Sara who was experienced with cutting shorter hair which I was really happy about. In the end my haircut came out better than I anticipated and I really enjoyed it. I recommend this place to anyone in the area and who has a budget.
Reasonably priced haircut. Very professional and quick service. friendly staff and easy online check in. highly recommend to experience service
Great value, excellent staff and always convenient.
????STOP, Do not spoil your day. Haircut was a total disaster, Hair dresser did not knew what she was doing, trimmed too short in the front, which looked horrible and gave back of the head cut more than an inch above the collar. She was insensitive about the mistakes she had made, no remorse or apology, she was totally casual and funny about it. In the end, owner had to intervene, help salvage the situation and haircut and refund the money as well.
Always had good service there. Richard and Jackie for the win.
I have been coming regularly to this location for about 3 years now and the staff here are all fantastic!
Was ok customer service but they rush hair cuts and mine came out sloppy at the back and she didn't even get the hair they shave off the neck wouldn't recommend getting ypur hair cut here unless it's a last minute situation
Great service, great people
Great cut, professional service...
Two women have complimented me on my haircut. Used app service -system gave me 39 min. to show up. Showered and arrived not having to wait long.
Excellent haircut! Will be returning!
It's been months and my hair still looks ok.
Great place to have a haircut after pandemic,maintaining great safety measures.
ok place
Walked in. Was told a 60 minute wait. Called back 5 minutes later, was told 40 minutes. Would not put my name down. Was told checking in online was the only way? Really? That's policy? I would rather make an appointment with a better salon that was flexible when I have a 1 year old.
All depends on What cutter you get ...bit I have had excellent hair cuts done here for a modest price.
Went there for the first time. They didn’t cut my daughter hair short enough. I asked for about three inches off and you can’t really tell the difference at all. The hairdresser was nice and kind though. She cut well and blow dried her hair. My experience was completely different. I told the hairdresser to please cut 3 inches off as I have split ends. She proceeded to cut off at least 6-7 inches! I had long beautiful hair and now I can’t even get all of it into a ponytail. I’m horrified. I asked to have it frame my face and she huffed, then did it. I had asked for small layers when she first started. She didn’t do them and I asked her again. She told me that I never had layers in my hair and I don’t need them. I told her I always had layers. She had cut them all off! She did put some layers in my hair but they are very unnoticeable. I am very upset with this one person. She was rude, didn’t listen to what I wanted, and honestly if she can’t tell the different between 3 and 7 inches she should be fired.
Great with kids
Went there for a quick cut on Saturday but was thoroughly disappointed with the service quite unlike my experience with other Great Clips locations. They were supposed to be open for another hour when I visited, but it seems they were preparing to shut down for the day and would not want any customers. The two ladies were more interested in discussing and arguing between them who should do the cleaning of the salon rather than providing any kind of service. The online checkin queue wasn't followed either, people were randomly let in. While I was brought in quickly but my cut barely lasted for 5 mins without any attention to the details of my sideburns and backside and at the end the lady looked at me as if she was doing me a great favor. Never would I visit again.
During my visit the only thing that was worth while was the barber who cut my hair. I had arrived after work for a haircut at 4 PM, signed in and took a seat. There were two guys ahead of me so I waited patiently for my turn. A family of five came in, and proceeded to be called next before me. I asked the lady at the counter when my turn would be, and said 'soon'. Soon after that another family of 4 came in, and was called ahead of myself again, to be told yet again, my turn would be really soon. Later did I learn about a online check-in system online. Long gone are the days of first come first serve, and you can reserve you spot online? This is an absolute travesty. I had waiting for 3 hours to get a hair cut. Only went to this location out of pure convenience, because it is 2 minutes away from my house, I wish I could give it a lower rating than one star.
Ray is fantastic. She listens to what you ask for and does an amazing job.
Stephanie was my hairdresser, and she was so good. I never explained her twice, n she did a great job. Staff is polite and friendly, their work is good, n they maintain hygiene. My experience was pretty good.
Great service!
Mostly all good hair cuts loved the last one especially
Really sweet, friendly service! Did a great job on me and my boyfriend’s hair. Thank you! :)
Went to get my haircut there today (sat. 26th) a young girl did it this time. Wasn't too impressed. Tammy is really good tho grab her if you can.
Super Haircut
Consistently after 3 visits in past 1 year the worst haircuts I have received anywhere. Location is convenient, nothing else good to say. Covid is a great excuse to do the absolute minimum. Basic man hair cut instructions: sides and back #2, blend in the top, take off 1/2". Randomly skins me from ear to ear with a #1.Thanks!!!!!!!!!
Great service
Just need a trim.not good.cheap yes but rather go somewhere please
Very friendly ladies to help you.
I made my appointment on line. No waiting. Great hair cut
Friendly staff and decent price but I went on a sale day.
I had an amazing experience here today! Ellie gave me the most wonderful haircut :) I gave her a picture and she figured out how to work the style to suit me. My wait was not long at all, but even if it had been, it would have been worth it. I think it's a great price for the services they provide. Super professional and polite. Ellie also recommended LocksOfLove to me since I was getting a lot of hair cut off and I'm glad she brought it up. Thanks for the great cut ♡ (Clean and covid guidelines enforced).
Lots of booths open fast and friendly
Terrible
Walk in anytime, no appointment necessary. Staff are friendly and seem to know what they are doing. I'm rarely happy with a haircut, but this place I like.
Went in for a simple trim. The girl starts CUTTING my hair and says "I'm just getting rid of the dead ends cool?" Which yeah I guess. Then she proceeds to wet my CURLY hair and cuts it AGAIN. My hair went from being mid length down my back to shoulder length. It takes forever to grow and I'm absolutely devastated and embarassed. The cut isn't even straight, and she didn't come to the front of my chair once, just hacked away at the back of my head. I went for a trim, not a butcher.. At the end she just was like "okay" and took the cape off, she didn't even put product in the front half of my hair. I didn't even see the full extent of what she did until I went home and straightened my hair. How is somebody this new allowed to cut hair unsupervised?!
The people there are so nice. Very sincere. Always a great time. Sometimes I dont notice my haircut because I walk out feeling good on the inside.
LOVE this place - but the only location I will go to is the evergreen mall on highland rd where the food basics is located. My son gets his haircut and they know trendy haircuts for boys!!
Why have an estimated wait time and to check in from a smart phone. Wait time was 17 minutes today. Which would put us at 4:09 pm. It is now 4:47... still waiting.
great place, satisfied with my haircut
I would like to take this opportunity to share my experience at great clips. The stuff were very friendly and welcoming. They made me feel at home and comfortable. I got the exact haircut I asked for. I definitely recommend this location and business for your next hair cut. Omar M
It was so fun and all of there staff helped me decide whether to go short or not! (I did)
Usually pretty easy to get in for a cut. We like the online check-in - it makes things simpler still. Most of the hair cuts my family has gotten here have been great, but occasionally you walk away with something a little off of what you asked for even though they keep notes of what you have gotten previously.
Bad hair cut
You had one job. Worst haircut I ever had.
My 2 years old boy has his first cut here he was very comfortable and happy. The lady who cut his her was amazing with him. She also gave us a little envelope with my sons curls ✉ that says my first cut ✂️☺
As usual I needed a last minute cut and this guy were available. Thanks!
Excellent stylists, friendly and courteous . Great prices as well.
Super-quick online booking
Been here about 4-5 times before. Was just in for my normal hair cut and left with 3 big scratches from the razor on my neck.
The service here is always very friendly! I recommend downloading their app to check wait times at each location., and to use the online check in as well.
Great staff
I like the app they have to schedule an appointment
Good staff. Always remember your style and get it right. Recommended. Price is about $20, but worth it, and everyone needs a living wage
Good cut. Senior pricing.
Great haircut no waiting
Nice ✂️
Check in online and no wait. Yay!
This was the worst place, I show the staff my old pic and told to cut similar hairstyle and she came up with a total different and ugly one. I was going to use my haircut coupon, but she refused to accept that at this location. That was ridiculous. There was no such thing written on the coupon though. I hate them for that. And then I end up paying full charge of my haircut though I was having a coupon. I think those monthly coupons are nothing but just a scam. :(
Very friendly staff and quick. Was able to get in right away and the price was very competitive for a haircut.
Never again! I was next up and hardresser took a break and 5 oeople that checked in online before me showed up. I know everyone deserves a break but I should have remained next up. I gave you many years of patronage. You suck!
Online appointments are the way to go.
Great service and good price ????
Popped in today for a cut. The lady did a ridiculously good job, I'm so pleased with how it turned out. Highly recommend this place!
More like 'good clips', am I right?
Fast service although I did set up appointment through website and she did a great job
My barber was on a vacation so I decided to go to Great Clips near nordel way. I have gone to great clips in Langley before and thought I will go to Great Clip on nordel. The experience was like going to a factory and getting a haircut from a robot. It was so rushed. It felt like the barbers in the store where having a competition to see who can give more haircuts in an hour. Nevertheless won't be going to the Great Clips near nordel way. Great clips has a great app and franchise in Langley are awesome.
I checked in online and when I got there Tracy said it was going to be half hour yet which didn’t matter to me. Tracy has cut my hair about 4 times now and has always done it the way I want it. She is very polite and easy to make conversation with. I enjoy getting my hair cut by her.
Very helpful staff...
I love this salon. I will never go anywhere else for my hair cuts. Great value and great cuts every time. The app also works great. Almost no waiting time.
Very fast and good basic cut. Clean job.
They have online reservation and they store the info for previous cuts which makes it easier for you.
Good service
It really depends on your hair dresser, some are nice and friendly and those ones often perform better, then the ones who do not talk acknowledge your presence. I have to say for longer hair cuts, its pretty cheap and okay for what you get. There are only 3 girls I say who can properly cut long curly hair right. I only go in when one of those there are there to make sure my cuts are good and I am satisfied.
Cheap haircut. Checked in online and barely had to wait.
Okay
Amy is the best!
Absolutely fantastic staff
They cut my 5 year olds hair good about 5 times now. Very nice proficient staff
Fast and good value
Awesome experience staff!
I wanted to change how my hair was normally cut but was afraid of them not understanding what I wanted and getting too short of a cut. The stylist listened to what I was describing and related it back to make sure she knew what I wanted and verified a few times as she made changes, then updated my file at the end. Great service, will go back!
Professional staff, short waiting times and a reasonable price - Great value.
Friendly staff is the only positive...Showed up after the tiger cats promoted them at a game. Owner would not honor any promotions or discounts advertised. Its a rather cheap location, no products used in hair after haircut and no wash provided. Probably wouldnt come to this location again, didn't feel it was worth the cost of a mens haircut.
Good, fast service.
Amit does an amazing job!!
Great staff prices are reasonable
Never again!
Normally I would use their app to check in, but it disappeared from my phone. Great for getting my haircut and the staff is always so friendly
Quick, clean and easy. Update - 11/14/21- took my 2 year old child for haircut. Samantha was very patient and sweet and helpful as it was his first time getting a haircut. Thanks to Samantha.
Hairstylist didn't know who Justin Trudeau is.
I have been 2 or 3 times and every time has been fast and very friendly service.
clean, quick service, good communication
Very rare that I get a bad haircut, but if I do, they always have a senior person fix it. This location seems better than the rest.
Value priced
Friendly helpful folks make this a great place to stop.
The only great clips I'll go to is the one in Saint Albert haven't gotten a bad hair cut from there , there all nice and friendly and the prices are great as well plus it's so close to where I work.
Not happy with the service, Went online to check in. It said 10 min wait time. Got there 10 min later and ended up waiting 50 minutes. What happened is that the owner is also booking appointments for anyone calling in. And they come first. It is even worse for any walkins. This particular Great Clips is located on Highland road in kitchener. Not going back there again. You could end up waiting for hours.
Had a great experience. It was about a 20 minute wait and they said I could leave and come back so I did and they got me in right away! Stylist was very friendly and did a great job. My hair feels so much healthier and softer. Will definitely go back.
Have been getting my hair cuts here for 5 years friendly staff and good prices
Staff is great store is great online check in is amazing
I had a really great haircut in record time, even for my long hair. I loved that my hairdresser didn't force conversation and was good company for this introvert. Very friendly people that did their job well.
I have simple hair. But some of these ire budget friendly places manage to it mess it up anyways and make it uneven. Not Great Clips. They are amazing bang for you buck
Good service
Great cut, on time and pleasant staff
Great cut, on time and pleasant staff
Saved me from the Covid cut
CLEAR BEAUTICIAN
Good reservation system, decent cut reasonable price
Awesome job,and fast.
My son and I always go here for haircuts.
It was my first and last and also WORST EVER experience with you guys!
Been going to Great Clips for years. Very affordable prices. Hairdressers are always friendly and listen to what you style you want. Just wish they would issue coupons more often.
Terrible quality of work. The lady who did my mother's hair said she was cutting hair for 5 years. You would think she knows what she is doing , there was inches chopped off the bottom and it was VERY clear to see. My mother couldnt straighten her hair because everyone mentioned it. Will Never go there, dont recommend it. Wish she could have gotten her money back.
Never have a problem when I get my hair done here and I love the online check in
Hairstylist was truly nice, covid precautions in place. Went early in the day took me right away. Advised me regarding cut requested very quick and ensured I liked the cut. Thankyou. Advised me of discounts available and as a new customer told me about a discount for next visit.
Great haircut and prices are fair
Great place following all protocols but very talkative stylist which I would normally love but during Covid..not so much.
Great cut, great staff, great price.
Always get a great cut and quick.
Awesome staff! My hair looks amazing and you can't beat the price. I will definitely be back!
Another great clip!!!! Thanks Zalia!
Everyone is friendly and they cut hair perfect ????
Top notch
Rather costly like most franchise hair cutters. High turnover in staff but friendly. Considerable wait for service usually.
Always giving me a pretty good haircut. Price is right and the online check in is a must.
I loved my haircut I got last Friday. I wish I remember the correct spelling of my hairdresser, she was a LOVELY young woman from South Korea. She was a pleasure to chat with and she did a great job. I didn't have to wait long either. Their prices are very reasonable and I didn't have to wait long at all. I definitely recommend this location and particularly this hairdresser, I am sorry I don't remember her name!
Fast service if you check in through their app
love check in system.
Usual place for cuts, reasonable pricing and nice peoplr
Good place to have an haircut. I do not remember the name of who took care of me, but he was really friendly and did a very good job! Prices are average, i paid 26,25$ tax. included (+tip) for a basic men haircut.
Great hair dressers
I am very disappointed. Actually I'm quite angry. I normally get my hair cut by a girl at the Glenmore location as she is great and always does a good job. But I've been to the Cooper road location twice to get what i thought was a simple "touch up" cut. Both times, two different hair dressers, and absolutely brutal butcher hair cuts. The first time, I had to go to a different hair dresser immediately after to get it fixed as I couldn't bare to watch the girl ruin my hair any longer. Today was the second time with a different hair dresser and I wish i could show you a picture because she basically shaved the corner off the side of my head. I tried to point it out to her, she then made it far worse in an attempt to fix it. I never complain, I have NEVER written a negative review in my life, but this is so un believably frustrating as what the heck am I supposed to do with the corner of my head shaved? Over all I found this location to be extremely un professional for more reasons than more poor hair cut.
Great haircuts and prices. Always a friendly staff
Generally speaking, the service was quick and professional; that being said, however, you may want to check-in online during weekends cause the wait time might drive you insane.
Cut my hair OK, thanks
Received the best haircut of my life this morning, the gentleman who cut my hair, Brandon ,was very friendly and very professional and I am going to be not only returning but recommending everyone to come here awesome staff and services and for the amazing job he did I felt like I didn’t pay enough which is another bonus
Very friendly staff..my kids always walk out confident and satisfied!????????????????♂️
I walked in to have my bangs trimmed shorter. I had my haircut a few days earlier and didn't like my bangs being long, so I went back. It was only a few minutes to wait. I was very happy after my bangs were trimmed.
Had to return to have a bad hair cut corrected then found out the girl who originally cut my hair was a trainee.They were very nice about the whole thing
Friendly people. They are good at what they do.
I really enjoyed going to this Great Clips (Fraser Crossing) location. The staff was friendly and professional. However, this was not the case on my last visit. I went in to get a short cut, it was just me and one other person wanting to have our haircuts. There were two staff members so we both got in right away. I showed the hairstylist a pic of the haircut I wanted and she immediately said that this cut was the other hairstylists kind of cut. The other hairstylist had already seated her client and was getting ready to start. The hairstylist who was assisting me insisted to the other hairstylist that she should cut my hair as she is not good at short haircuts. They then proceeded to have a back and forth in front of me, with one saying she is uncomfortable cutting my hair short and the other one saying she would do just fine. At this point I was not comfortable and no longer wanted the hairstylist who couldn't cut short hair to cut mine. I said I would wait for the hairstylist who had more experience. They said no, it would be fine to have my hair cut by the inexperienced hairstylist. I insisted I would wait. They finally agreed they would switch clients, so me and the gentleman had to swap chairs. The hairstylist then looked at the picture I brought and said it wasn't a very good picture and wasn't sure what I wanted. It was a pretty standard cut. I ended up going into detail of what I wanted. in the end I was happy enough with the haircut but do to the lack of professionalism I will be going to a different location in the future. Sadly, I have been going to this location for awhile and it is two minutes from my house.
Busy, friendly place. $20 for adults $16 for kids. Did a decent job with my husband's hair.
The place never has a long wait and most of the people there really know what they're doing! There is the odd hairdresser who isn't as good but all in all, fast, cheap, and good!
Great Clips in evergreen mall had excellent staff. All staff members are very humble and helpful. It gave superb customer service.
Excellent service and very convenient..tell them what u want and you will be satisfied
Pretty bad haircut The stylist seems unsure of what she was doing I had to get her to fix it sides and back before I left but she wet my hair down hard to see the many mistakes uneven etc so after hrs of shopping and i get home i see i have this hair mess days away getting prepared to go to see family spend Xmas with them 1st time in years & I have terrible haircut looks like i tried to cut my own hair unreal
I was able to walk right in here and get extremely friendly and fast service. Krystal (sp?) was super professional, friendly, and reassuring. Made me feel special during my visit even though it was just a hair cut. The place was very clean, organized. Check in was easy and was educated about online check-in in a friendly manner at check out. I will definitely go back here. Great value. Not gauging like other similar brands in the area. Great job to you and your team.
Pretty decent haircuts usually. Not all the time.
Very professional, clean and fast. Jesse did a great job as usual!!!
Was kool done like I like it
Terrible experience! I had an under cut and I grew it out to cut it and get it all even and when I went in it wasn't a long wait so I thought oh this shouldn't be too bad and when I get to my chair to get my hair cut I sat down and told the lady that I want a pixie cut so it all even and grows out evenly and the first thing she said was "no you don't want a pixie cut that's for old lady's" then I told her I want my hair all even and she then made a face like it made sense and I told her I also want a trim and she then got very confused for the most simple request and I she then started cutting my hair without any clarification and I then I noticed she started blended it all together with like a dozen different lengths then I had to tell her I want the same length all around my head and then proceeded to treat my hair like a 3yr old would with a barbie doll and then kept getting mad at me like I wasn't making sense and got very mad and made me get up and leave the chair to go back to the waiting section where my boyfriend was with my hair all choppy and I wanted to cry from rage and embarrassment to get the phone for a reference, then when I showed it to her she wanted to give me bangs and proceeded to explain bangs like I've never had them before and left to another hair stylist and started taking bad about me saying "there's a communication issue" when I said I didn't want bangs then she sad she's not going to cut my hair at ALL and I was about to cry because she didn't understand ANYTHING I WAS SAYING and even that hair stylist KNEW WHAT I WAS TALKING ABOUT but after everything was done I got my hair cut I was still unsatisfied with the hair cut and even after another worker had to apologize for my time I had there and gave me coupons like I'm going back and now I have to pay more from another salon just to get it done right and I went there a few years ago and still wasn't satisfied with it before. Not satisfied and still upset about my time there and this happened a little over a week ago
Amazing girls at this location
The lady who cut my hair was awesome. She is asain and you should let her cut your hair
not what i asked for
Michelle cut my hair yesterday. I am very pleased with the cut she gave me!!! Thank you!!!!
Great cheap haircut, what more can you ask for. Staff at this location is very friendly.
Very polite and professional staff, and wait times are short! Overall, I am thoroughly pleased with my haircut
Friendly, timely and both staff great with kids
Decent service, friendly staff. Always crowed so please make sure you check in online before going there.
Fantastic place for a reasonably priced hair cut... they did a great job on her surprise "new you" day! Shine on Lady!
Best cut I've ever had! And really friendly team.!!!
Always a pleasure to visit, today their was no waiting. On and out in 20 mins.
First experience was great, any details to complain, clean place, friendly staff, good price and good professional. Second experience wasn't as I expected, I didn't like my haircut, I needed to "cut again" when I got home to try to make it better ????
Great service, I've been getting my haircut here for a few years now. I recently got my haircut there & the stylist did an amazing job.
I loved my haircut I got last Friday. I wish I remember the correct spelling of my hairdresser, she was a LOVELY young woman from South Korea. She was a pleasure to chat with and she did a great job. I didn't have to wait long either. Their prices are very reasonable and I didn't have to wait long at all. I definitely recommend this location and particularly this hairdresser, I am sorry I don't remember her name!
Very friendly. Some of the stylists are hot and miss, but if you want a great haircut, see Natasha! I've always left happy when she's done my hair!
UPDATE My original one star review (below) kept me away from this location for quite a while, but today I decided to give them another shot. Michael was my stylist and he was quick and personable. I did not bother to check-in online and there was no wait when I walked-in. The haircut was fine and I enjoyed the conversation while Michael worked. Today's visit was what I would expect from a Great Clips visit. I give Michael and the Silver Lake Village Great Clips 4 stars for today. Based on my original review being a 1 star experience, I'll combine them into a respectable 3 stars. We'll see what happens next time. Let's go for 5! ORIGINAL REVIEW I often get my haircuts at this location. It is close to home, and they usually do a decent enough job. My complaint this time is more about the online check-in process. When I looked online, it said the approximate wait time would be 16 minutes. I checked in, and then we waited at home for a few minutes before heading over. We arrived about 10 minutes after I did my online check-in. The stylist who greeted us in the store said that it would be a 30 minute wait (from the time we arrived). We went and walked around outside for awhile, and then came back to wait in the store. As we sat and waited, the two stylists working seemed to be doing a capable but unimpressive job with others. My wife and I didn't feel like the experience was going to be very positive for us, so we bailed and left. We went to an alternate Great Clips location nearby without checking in online, and they put us on the check-in list (at the top because they had nobody waiting before us). We were both happy with our haircuts at that location. They will have our business next time.
First time there. We were served by Iqra. She was very kind had a great personality. The treatment, attention to detail was very good. Would recommend her & Great Clips highly.
Took my daughter to cut hair. The lady who was about to cut, she is sweeping the , doing some other stuff, then she started to cut. I requested her to wash her hand because it may cause health issues. She disagreed to wash her hand and argue about that. She did not wash hand at all which seems very unprofessional. The people who cuts hair in the basement better than this. To owner: if you want to run your business, employ some professional people who cares their customers.
Unprofessional, rude and no skills.
Great People they remember your cut and they have an app to book
A bit of a wait but they are very popular having just opened the staff is great and patient with kids in the waiting room. Also were really good with my son who spent more time making people laugh than getting his hair cut. Thank you :)
My 10 year old gets good cuts here. For simple cuts this is a decent place.
They are always overbooked
You let Samar to quit her job now you gonna lose half of your castumers.
Great place to get your hair cut. Friendly professional environment.
The best
If your just looking for a simple haircut, Great Clips is fine, but don't expect anything noteworthy. Best to go to a proper barber, especially since Great Clips has no problem locking their doors half an hour before closing.
Really bad
Really nice staff, good prices, quick and great haircut
Checked in online, got a text asking me to head to the salon. On reaching the salon I was told that my name is not in the system, and to wait for 45 minutes if I am to check in again. Absolutely frustrating !!!
The first lady who cut my hair messed up, but the guy who fixed it after was amazing. So I'm in the middle lol
This is the worse hair cut I have ever had. They did not understand what I wanted. The person who cut my hair was pretty rude. I had to go to other places to see if they could fix it however it would have cost me more. I have never hated or cried over a hair cut. We ended up going back and the lady who was their was supper rude and not understand to fiz it. NEVER go there.
My stylist did a great job and was very friendly. Prices are good. I love that they keep track of the cut I got so I don't have to.
It was good.
Friendly fast service at a reasonable price.
Susan was great
I went to this Great Clips to get my hair trimmed and cut into a specific style. I had hair down to my shoulder blades, I wanted a 'lob' a long bob. The first thing Cindy did was cut the hair on the back of my head down to two inches of hair. She cut the rest of my hair way too short too, so my idea of a long bob has now just turned into a regular bob with no shape or style. I wish I could post the picture I brought in and my current hair side by side so you could understand the severity of how horrible this place is. Please never go there for a trim, ladies!! I went in to try to make myself feel cute, and instead I came out shameful and depressed. I haven't felt so horrible in a very long time.
Very very fast service! Love the online checkin!
They were really friendly. I had never been there before. After two hours it was my turn. I asked for a low fade and the lady first had a bit of trouble understanding what type of haircut I wanted to go for. She took her time to understand exactly what I wanted and executed almost perfectly. She rushed through other customers including me. I wish she had just taken a little bit more time to go over a couple areas. It was no big deal but for how much it cost it wasn't bad at all. I walked out happy :)
Would’ve been a fine haircut but she cut my hair the way she wanted instead of listening to what I wanted
I wonder if it is run by professional the way they deal with hairs?
Cheap haircuts
I came in when my hair was severely matted after not brushing for quite a while and thought I might have to cut it all off! Luckily, they didn't have to, but it did take a bit of time to brush out all the knots. They were very knowledgeable and very friendly! The bill only came out at 60 something dollars when at other salons it would have been at least 120 with how messy my hair was! Great work! 10/10 will surely visit again for a trim sometime!
Great place
Mostly good haircuts. Depends who you get. We had one lousy haircut a few months ago. But more good than bad.
It was great!
Great haircut as usual. Brianna you are a sweetheart.
Liked using the app to see wait times and to check in plus great haircut! Thanks! They record what I had done so next time they will know.
No wait. Nice staff. Great job.
Always go here. Check in online and save waiting.
Stylist was amazing and did exactly what I asked and gave me some tips too
Excellent as always!!
It is delight to come in here and get a hair cut from Samar I love the way she understand and gets you the best of your hairs Highly recommended from my end
Very happy with the hair cut after a long time..
They usually have great offers and their haircut is great. My only concern is: I just don't understand the reason behind the tip.
Great clips is always reliable. The check in app and ready texts are super helpful and the personalized clip notes make it easier to explain to your stylist what you are looking for.
Love being able to check in before I arrive.
Great cut from Jenny!
Almost no waiting time. Friendly staff and great haircut. I got my hair done very well for the second time at this location.
Disappointed with the last hair cut I got. Was uneven and not set properly. Wont be going to the Highland location anymore.
Not satisfied at all
Great prices and good hairdressers.
This great clips location is excellent. The salon is always so clean and tidy. The stylists are friendly and great with little kids. I go here for all my hair cuts and the kids too. Top notch.
Very friendly staff. The registration app is fantastic!
Good customer service and work
I visited there twice. Last time I got good haircut. But today it was very bad experience. I got worst haircut ever. I will never visit again.
Friendly staff, great customer service.
I've been here over 10 times so far and I never had to wait longer than 5 minutes to get a haircut. 10/10
Scissors. Clippers. Hair. Can't get more basic than this.
My wife and I both had hair cuts
Tinesha is really nice. I'll be back.
Very friendly atmosphere
It's a great place to get a hair cut .neat an nice .
Quick haircut at a good price. Checking in on line thru the app really shortens wait times.
My poor daughter. I brought her in last night and she received a very rushed cut that completely missed the mark. It was not a standard choice of hairstyle and perhaps the stylist wasn't up to date on more modern looks, but we will have to go get it fixed elsewhere. She was so excited that I finally let her have her cut of choice and it ended in disappointment.
Convenient for those staying at Equinox. Staff is friendly.
Great place. I am doing my haircut here over a couple years.
Great place. Nice staff. Very clean
Good location
I absolutely love getting the boys' haircuts at this location; the staff are friendly, and take their time on making their haircuts look amazing, we always leave with a smile????
I've been to this location twice and was very satisfied. The ladies there listened carefully to what I wanted and followed my instructions. I booked appointment last moment like a walk-in and had no issue. Very polite and clean too.
Great service great food
Cheap haircut and fast
These women are the genuine deal. I love the atmosphere, I love the ease. You can now just use an app to know when you need to be there instead of sitting there waiting. I won't go anywhere else. I would like to see more styling products, possibly yummy smelling ones, but definitely not a deal breaker.
I asked to cut my dry ends, but master cuted more than 10 sm!!! After the haircut they even didn't use a hairdryer. So I went out with a wet hair...I was so upset. It was my huge mistake come to the Great Clips in downtown Vancouver(
As an out of towner, I appreciated that the Great Clips was located just a quick walk from our hotel. I hadn't had a chance to get a cut before we left. The hairstylists were so friendly and gave us lots of local advice. I really adored the cut - it was better than what I usually get back home.
Super nice people. I'm there easiest customer. #2 clip all over.
They messed up my haircut and we couldn't fix it, the back of my hair was uneven
Perfectly good haircut
I brought my daughter in today and the computers were down. I had a lady cut my daughters hair and she clipped up half of the hair and trimmed it - no problem. Then she brought down the rest of the hair from the clip and cut it significantly shorter than the first layer so now there are two weird lengths and it's very choppy. she rushed and I'm disappointed .
Like being able to check in online ahead of arrival but the stylists are not heads above the rest... Just a quick stop hair shop.
Great place, the staff was excellent, the price was reasonable, the decour was fine.
Liz and Candace were exceptional! They got our family of four (two adults and two small kids) in 30 mins! It was amazing and our hair looks wonderful! Thank you
Had a wonderful experience with an absolutely great hairdresser
I had long hair and I wanted to go bit shorter so I showed the barber (blading white guy with tattoos) a picture I found on google. He looked the picture and said that looks like number 4, he went straight for top hair and chopped that part almost bald. He never once touched a comb and sicessor. I left great clip looking like a bad guy in movie. AVOID THAT GUY!!!!
Nice and clean shop. The ladies were friendly. Thank you!
Fast, courteous and haircut was as I like it.
Alison gave me an excellent cut! I hadn't planned to go to great clips today, but I'm glad I did! I'll definitely be back!
Friendly staff and decent prices all around nice place to go for a basic cut
Very good hair cuts, better that some of their competitors in the same neighbourhood. Pleasant staff and fast service.
The person who cut my daughter's hair was absolutely fantastic
The only place that I've had my haircut since they opened.
Not bad ... friendly
I went in with almost shoukder length hair. I asked for an inch off to remove the dead ends, and so that the ubdercut I was growing out would blend a but better. I asked to keep some length and have layers. First cut was choppy and looked like a staircase. Second was a but better, but still choppy and now way too short. I've never been so embarassed about my hair before.
The worst haircut I have ever got!!
I've gotten 3 really good cuts in a row. Their app makes it convenient to know when to go. Rachelle did my last cut and did a really nice job. I've gone to other great Clips and not had the same calibre.
Excellent service. Online reservation is wonderful. Great haircut! Reasonable price!
Love this place, great hair cut, friendly staff, I always feel welcome, the on line check in is the best
Great hair cut good price
Every time we go here it looks like we cut our own hair! Ridiculous. Not worth the savings
Ok place if you just want a basic cut. I wanted to get a perm, but unfortunaltey they dont do color or perm. Just cuts. But wirh that being said. My haircut was good. Staff was friendly. Place was tidy and professinal.
Uneven haircut ????
Fast, friendly, service. Value for money.
Reasonable prices. Hair stylists are qualified. Only problem is the stylist who cut my hair did not listen to what I had asked for. It was fixable, but don't want her in the future
Worst haircut I've ever received
Luckily I have had the same stylist for several years now and she is amazing. Would share her name, but then she would be booked solid !
Very friendly and a great haircut. Price is right.
I went for a hair cut with my brother and dad, for the first and last time ever. Lady cutting my hair was rude and making face when I asked to cut more my hair from front.. And lady rudely said that you should have mentioned it before, this is like almost a second hair cut. What, I cannot ask to cut more even after paying a price of 18$ per person.. I have been to other salon and never had such experience, which were way cheap and professional. Customer has every right to ask for what they pay, never coming back here.
Good cut. Friendly, fast service.
The worst haircut I have had in my life will not be going back
I think my new hair looks pretty great
Good hair cuts
Not a bad price.
1.5 inches is quite different than 4 inches with dance recitals around the corner communicating is extremely important. My 5 year old deserves a good hair cut. Cutting it too short so that she can't have an Elsa braid sad. My daughter is upset.
20$ for a haircut and they will finish it in just 2 minutes. First time in this store. They were in very rush and I got an unprofessional hair cut cut. Seems like the person who cut my hair just want to sent me out. My hair is very brittle I just to treat it smoothly.
Friendly and quick
Great,no waiting, friendly, and great hair cut.
reasonably priced hair cuts. fast service. friendly staff. great for children
I went to great clips on fourth Ave a few days ago. I had long hair looking to get a short cut. I brought a picture of a basic bob with a bit of length. I got Tara, and she didnt even look at the picture I showed her, she told me she knew what I wanted and gave me the worst cut I've EVER had. It's all one length but very short and only layered in the back... my hair is so thick it needed layers on the side. I asked for bangs and she didnt even give me bangs. It was THE WORST EVER I honestly could have done better myself. I cried all week because of her awful cut.
Wait time can be long.
Solid. Have had my hair butchered at other GreatClips, but this crew is consistently very good.
Quick and easy
Great place to get a quick haircut, friendly staff too
Very unhappy with the result. No consideration for hair type, I have frizzy hair and the layers they gave me make it look even worse. I asked for a side bangs, that he just did not do. When I asked for me he talked over me. The only focus here is speed and amount of customers. I know it is cheap but there must be some consideration for what the customer wants. I am very very disappointed with this place.
Worst haircut I got. Long wait times
A good cut at a good price, the lady's are always very nice and welcoming
Good service
Always consistent, well priced and the app is very handy. You can check wait times and check in online. The hours are great so I can pop in after work.
My regular haircut spot. Love the online check-in to avoid showing up and waiting. They keep notes in the system to remember your previous cut.
I'm very disappointed about the way this place is conducting business. I walked in and asked for a colour, I was told I to book an appointment. Called from home to ask for an appointment for colour, I was told they don't book appointments, very short and agitated girl told me to come at 9 next morning. Next day at 9 I was there to get a colour, I was told, apparently the same voice, that they don't do colours. After arranging the day to have time for a colour, contact the place 2 times, you couldn't tell me you don't do colours??!! Do you have any Idea what chaos you created on my day? You should respect your old AND new clients. I'm very disappointed of the way I was talked to. Will ever recommend it.
They always listen to me and do a great job.
Terrible experience...DO NOT GO THERE... BETTER DO IT YOURSELF.... I just wanted standard hair cut nothing special at ALL...When my " hair stylist" begin cutting I noticed she is staying most of the time at my right side and looks a bit shorter there... But I have been calm... I sad to my self may be I just imagine that everything is fine... After she finish I noticed that she showed me my back of the head with mirror pointing at the ceiling so I can't see any mistakes just a nice flat white ceiling. I went there with my wife so I tasked her right away how is my back - O u have a hump line hun... she told me and a lady who've been siting on the waiting chairs confirmed that . So I called my hairdresser and explain to her what's wrong and I never ever had this before. She told me YOUR HEAD IS LIKE THIS. Omg should I go and see a doctor now or should I thank her first that she find that hump and maybe she save my life.... NO that wasn't the case. That was the worst excuse I ever heard. Usually hair stylist will cover any imperfection and that's why I pay for it and trust me I have just standard head not a Frankenstein one. I won't be so disappointed if she said sorry for that, that my hands are growing from my a,,.But I'm the guy who is wrong. I'm soo sorry that I even tip her... what a mistake, now I have to go somewhere else to be fixed and pay again . I'm not going to tell how uneven my sides are that is another Eagle Landing "style" what I don't ask and want from worst clips. I'm sure my kid is way more skillful than that hairdisaster. If I could I would rate this place with a -star but a can't :-( DO NOT GO THERE ask a a friend or DIY are better options.
Love this place! Online check-in is awesome! And keeping record of your last haircut is great! I can walk in and say "same as last time" . The hairdressers are fast, efficient, and friendly! Always get a great cut! Keep up the great cuts!
Been a regular customer here for a few years now. Never have had a bad hair cut and the staff are always super friendly.
As a hairstylist I was super impressed by Stephanie. I asked her to cut 7" of length off as well as some short layers. She confirmed my comfort level and cross-checked all her work. I will definitely make the trip to go back to her for my next cut. Thanks again :-)
Excellent
Clean,nice place and service.
They have a good system of clip notes which is Handy.
Two of us went to Great Clips Chilliwack first time after reading positive Goggle reviews. Two ladies cut our hair. Both ladies cut only half an inch all around. That was all. The cuts were completed in a minute. Despite the bad cuts, we smiled and still tipped them well. These were just two nice ladies trying to make ends meet. When my husband picked us up in front of the shop he asked, "Why aren't you two waiting inside for your hair cuts?" Eventually we decided to have another hair cuts somewhere else.
I have been going to this place for years simply because my hair cut needs are very simple and they are close by. I have noticed the past few times I have been back that there has been a big problem with consistency from hairdresser to hairdresser. Issues from unevenness and areas that were completely missed. Don't get my wrong, I have had great haircuts in the past from great heardressers who worked there but many of them have moved on. I do enjoy getting a cut from a particular woman who I think is either european or middle Eastern. She does great work and always had a great experience with her but I'm never sure if she will be my hairdresser due to their client sequence system. My biggest issue however, the last time I went there, the hairdresser did not sanitize her impliments from the previous client. I do not have white hair but when she used her clippers, I could see white hairs falling on the black sheet that she put around me. That was and will be the last time I ever go back. I understand you get what you pay for but at the very least, I expect a hygenic standard to be adhered to.
Great app. Makes haircutting easy, great place
Please hire professional staff. The lady I got the haircut never use the scissors. And when I told him I need that kind of haircut she got mad and told me your hair are so thick.
We can always rely on this place. Great hours, great customer service keeps my family coming back.
The "jiffy lube" of haircuts, in a good way. Friendly staff, walkins or online sign in avail. & if you find a hairdresser you really like you can request them next time so you don't have ro be stuck w/ someone different everytime if that's not your thing. Oh, did I mention the price!? Damn, under $18 after tax & my hairstyle is just as good as the $45 "hairstylist" jobbies I used to pay for. As a student I am saving money & time; I can wash my own hair, thankyou, show up, done in 20min & w/ plenty of time saved for all that studying I'm suppossed to do ;)
I am not happy about the cut I received yesterday. I have mid length hair and now have 2 def rings for layers starting at chin length. The v shape for the length is barely there. It will take months to grow this out. I gave 3 stars because my previous cut was good.
Went to take my 1 year old in for his first haircut! They denied us as he wouldn't wear a MASK! We said screw this and went to the shop in WALMART and had ZERO issues! WE ARE DEFINITELY DONE WITH GREAT CLIPS!
Very friendly
Great service
Pricy for fast haircut place. Rather go to barbers.
Hey guys! I recently got a haircut from Vanessa. I would just like to say she was fantastic! Her personality, her friendliness, and just how outgoing she was makes me want to come back! Not just for a second haircut, but continuing to give Vanessa the business :) She’s a great new hire!
Worst experience ever. Avoid this place. Just got hair cut and the hairstylist was in a rush and made sure to give the worst ever hair cut that i can get ever. Need to go somewhere else now to fix this mess. Thanks for wasting time and money.
This place is the salon I will go for quality and safety rules being followed consistently. Their customer service is par excellence. During this Covid period they follow the topmost personal hygiene and sanitation requirements. Feel safe. The stylists are polite and very professional.
I had great experience and will be visiting again! Highly recommend for your entire family!
Friendly, good service.
We come to Great Clips for Kira. She is so highly talented!
Had a great cut the other day. The team is fun and upbeat. The salon is very clean and they take great pride making sure of the clients are safe during COVID. Great Clips is my new salon!
Great customer service and am amazing cut. Was no long wait and everyone was reallt friendly. Will definitely return and recommend!
Service and haircut were good. Waiting room was too crowded.
Stopped going here. I can't count the number of price increases they have had since I started going plus they got rid of their loyalty program. My family now goes to an independent shop to support the local guy. It was fun while it lasted.
I've come here a few times for haircuts. They provide good haircuts and when I don't exactly know what I want, they're happy to provide suggestions and options. The staff are extremely friendly, they offer occasional coupons (which is when I typically come here), it's got good parking and is in a nice area. Layout inside is nice too, enough seating. I can't find anything to complain about for Great Clips.
Tried to book appointment on phone.. They say need to come to their place to book an appointment.. not practical????
Ok if you want a quick hair cut
Always friendly and a great haircut
Horrible behavior from the staff, never going back
Awesome service.
Good deal on a haircut because of a coupon. I think this place is just fine for a trim. Not sure if I would use them for a creative bold haircut.
Great service
Check in online for sure for easier waiting. I had a great lady but my mom had to go in a second time to get her cut straightened
I had my hair cut by Huma. She did a really wonderful job. She even added her own flare to my haircut and I’m very happy with it!
Went to great clips on Sunday and asked the lady if she would cut my long hair short then I asked her if I could keep my hair when she was finished I gave her an extra twenty-dollar tip and she passed me my hair and said here's your garbage
Quick, good service. In and out with a good cut.
Impossible to figure out how to book hair cut
Love the way zack treat my grandson ,he is a special need kid and he was so comfortable with Zack! Thanks a lot
great clips has great customer service and no long waiting
Hairs missed, longer wait then the website said when I checked in
Great job
It's a hit or miss depending on the stylist you get. Some seem to pay more attention to what you ask for your haircut, others just try to get you in and out as fast as possible.
great staff
Very disappointed buy this place. Called before I went, did everything they asked. When I got to this store they where locking the doors as their AC had broken and it was too hot. They should have told me that over the phone,not let me drive in and then be told this. Not professional at all. Never going back
came for a haircut at 4:46pm and was turned away as they dont take customers before 4:45pm. What a joke
Got a haircut here today and when I got home I noticed one side was significantly shorter than the other. The hairstyle I wanted was not even close to the one dipicted in the photo and the girl was quite rude and judgemental towards her coworkers. If she minded her business, maybe my hair would've been at least the same length.
Checked in online with a 13 minute wait. When I got to the store about 13 minutes later, I was told it was an additional 20 min wait. When I asked the person helping me how that was possible, she was snotty and told me "cause there are people ahead of you". I cancelled my appt. due to this. I usually have good service here, but not today.
Very friendly, great service,
Good service .thanks..
Great staff and amazing salon!!
Love my haircut as well as the hairdresser who did such a good job! I checked in online and did not have to wait. Great experience at great clips! Will be coming back with my son to get his haircut ????
Staff was not helpful when their own gift card did not work. The hairdresser who cut my hair was apologetic and nice, but the haircut was quite bad. Have been to this place a few times, but never satisfied with the haircut for myself or my kids.
I dont like the hair cut i got from great clip orchid plaza. It was just wastage of money for me. I dont know like my hair are not even look like that i got new hair cut. So i am not satisfied with the hair cut. I have no issue with survice. It was good. No longer waiting time. I like that. But i am not satisfied with my new hair cut. I was expecting a new look , and a cute change in my personality but no that hair cut dint meet my needs. I just waste my 20 bucks. Sorry i m not happy. Thanx
Been going here since they opened, generally it has been a very good experience. Most stylists are good. Love the online checkin and their great card. My kids love the place, they get free balloons, tattoo stickers.
I specifically told the lady i just wanted an inch off, but apparently she was too distracted by her friend who didn't even work there. I ended up walking out of there with my hair almost to my chin and layers so bad it looks like I stuck my hair in a lawn mower. Thanks for the awful hair cut.
The beautician done a wonderful job on my haircut. I didn't get my senior cut price. Nor did he asked to see if I was a senior.
Love the online check in
Only two hair stylist at the West Manchester Township location that are friendly - one is named Rose and the other I am not sure of her name. All others are very unfriendly, never smile and when they say WELCOME TO GREAT CLIPS you can hear it in their voice that they do not care that you just walked into their business. Great Clips needs to address this issue.
You simply get what you ask for
Listen here. If you go here it is 100% over. I literally have a bald patch on my head and worse hair then when I arrived. Best of luck if you go here. I recommend you don’t. P.S idk how I’m going to survive school tomorrow
John does the best fades!!!
Get the style i ask for. Have clipper size and style from previous clips on file
Great service, friendly staff!
Great experience getting my 4 year old sons hair cut. Often times when we get his haircut, because he is young and kind of squirmy there is some hair left behind on the neck. The stylist at great clips worked together great with myself to make sure my son was still and distracted and making sure he got a perfect haircut. Thank you again!
The management here is amazing you can tell when you walk in the staff works well together Liz is great the best haircut I've had In awhile. You can tell she knows what shes doing I'll be telling all my friends about this place specifically Liz.
Online check in is a huge time saver. Service is top notch as well.
Wanted to go in because they advertised such a great price. However nobody ever answers the phone and whenever I approach the store it appears to be closed.
Zach did great.
Its been a year or so since I started coming here, all great haircuts. The team is friendly and online checkin is convenient.
Would have got a 5 star if parking wasn't a problem. Great cuts at a good price. Like the online check in.
So great with our 5 yr olds
Great staff. Dud a great job on my face
I enjoyed coming here at first but lately the wait is so long that the time doesn't even register on the wait list. Two Saturdays ago it wasn't even open. Why is there only one person cutting hair? Several times it's been like that. Girls never stay. You have a problem at this location with keeping staff.
Always get me in &out quickly USE APP to get in on time
How hard is it to get a consistent hair cut? I went in here last time and the cut was not too bad, then I come back a few weeks later, get the same girl and she might as well have been blindfolded and using a potatoe to cut my hair. And I couldnt tell how bad it was cause she had it combed down, so when I got home and washed my hair, it was 4 inches tall on the left and 2 inches on the right. And I asked her to cut it even across the top..... NOPE!
Great friendly service
Great service with a smile, and the online check-in is excellent to plan your day and avoid long wait times.
Would not recommend AT ALL. Overpriced for a child, and not a warm inviting atmopshere at all. Our son (toddler) got a haircut, and was FORCED to wear a mask by the Manager. "or the Health Dept will shut us down". As a citizen, I appreciate the precautions but as a MOTHER do not tell me when and when not to put a mask on MY child. If this is a problem, please notify BEFORE the appt. Or like the Health Dept website states, make the appt at the END OF THE DAY. I will rectify the situation, but now my child is terrified even more of a salon. Save yourself, dont go. ** and dont bother writing a review, they dont actually follow up!! JOKE **
Great service! Very friendly staff!
Super happy and appreciated accepting walk-in appointment. Friendly staff, safe environment.
Depends Who you get here.....I've had a couple baaaaad cuts but I'm leaving 5 star review for Cory. She did exactly what I asked for and it came out way better than I thought. Effecient and fast too. She knows how to cut hair!
Luv the cut I get here by jenn
EDIT #2: Yes, you can now call to see if your stylist is available. 5 Stars it is! EDIT: I was informed by my stylist the last time that I was in that they have gotten rid of the ban on releasing schedules. Meaning you can now call in on Monday and find out if they are available on Tuesday (or Thursday or whatever..) I am going to wait until my next cut to see if this is actually the case.. if it is, I will change this to 5 stars. --C. Forget finding a stylist that you like and then coming back for them. They make it as difficult as they possibly can to keep you from becoming a loyal customer. (If all you want is a quick runover with a set of clippers, you can do that elsewhere for a much better experience.) For GreatClips it is all about walking in the door, "You get who you get, we aren't concerned at all about your satisfaction." As we used to say as kids, "You get what you get and you don't throw a fit." That's a great saying for a kids goody bag. It's a terrible motto for a hair salon. GreatClips goes so far as to refuse to tell you what day your stylist is even working. They say it is for the stylists' "Protection." Right.. NO. It is so you don't get all of your customers lining up for the stylist they want. You get what you get and shut up about it. Real salons let you schedule out a month, six months ahead... Don't see any 'security issues' there. But it is apparently SO DANGEROUS to work at GreatClips that they have to keep it a secret if your stylist is scheduled to work the next day? I have been going to GreatClips in York pretty much since they opened. If this policy doesn't change I think it's time to start looking for a salon that actually WANTS my business instead of making it more difficult for me.
The lady working was rude. I understand I arrive half hour before closing. But that is not a reason to be rude. From the time I enter, she just behaved like she did not want another customer. I came in taxi spending 20 bucks. What a waste!
Went to get a haircut after many months. Was so glad Angela the managsr was there to cut and style my hair. She is one of the best stylists in Guelph, and I always wait for her to be on shift. She always spends the time to make sure her work is perfect! Speedvale location is always clean and well kept and the wait is never too long. Angela and the staff are always are friendly and upbeat. Highly recommend this location!
As with Kathryn, today my son in law took my grandson under the age of two and qualifies as an excemption as they will not keep the mask on. I will be reporting this behavior to the health unit as the manager thinks they will be closed down. Maybe the manger should take a look at the Peterborough Public Health unit and the Ontario.ca website's to be clear about excemtions for children under 2. My hairdresser is cutting his hair tomorrow looks like another customer lost. Oh kids in grade 3 and down don"t require a mask at school.
Long wait
Compared to other saloons one of the best for price
Liz was great ....,friendly, efficient, and did a good job The app is awesome
I was happy with my hair cut
No appointment necessary
Had a really great hair cut here! The stylist actually listened and looked at the photo I showed her on my phone and then gave me the cut I asked for! Which is quite unique in my experience... have had many bad haircuts trying to get what I like! The cut I wanted this time is really pretty extreme short... she did it perfect! And the cost is so reasonable! And I get a discount on my next cut too for only $14.99... like wow!!
Called for appointment for Clips for Kindness & they could fit me in right away. Staff was very quick & compassionate, excellent service during a very difficult time!
If you can fine a good stylist, keep seeing her.. Some I think never went to school...
This place is customer friendly.
The young girl who cut my hair, Brittany, did such a terrible job that it took 3 more hair appts (at a different salon) to correct it. I found out later, she is only a student from the high school which no one told me before getting the haircut. I also paid the same as i would to a fully qualified and licensed hair stylist. I will never go there again.
Had a haircut when they first opened. Great job , very friendly and pleasant. Enjoyed the experience.
Richard cut my hair. He does an excellent job. He has cut my hair on 3 different visits
Second haircut today, this time by Amrit, super professional, knew what I wanted before I did. Seemed like she belonged in aa expensive high end salon. Highly recommend. The manager, Rojina (I think) cut my hair this morning. She was excellent, very great at saying what she was doing showing me and then cutting. She was professional with the right amount of charm. I have spent a lot of money on really expensive haircuts and got my best one here.
Great place to go, friendly staff, awesome service, they know what they are doing and the price is right.
Too bad these people can't cut hair. I'll never go there again.
On time, quick and efficient. I have a very basic cut and GC does a fine job. The price is right too!
Took little man in for a cut and he got a rockin' mohawk!! The staff was friendly and the wait time wasn't bad for a Saturday walk-in.
Great hair cut at a great price
Love the staff and safety measures they have in place. Very kind and considerant people.
I came into the place at 5:45 pm. The sign said open. I asked the woman if they were open. She said yes but we're closing. She then just stared at me and said you don't need a haircut. I said yes I do, then walked out. Terrible customer service.
Good place to get your hair cut.
What is the point of checking in online if the waiting time turns out to be way longer than at the time of the check-in?! I checked in on Friday and the estimated time was 15 mins, when I showed up 10 mins after checking in I was told I had to wait another 35 mins. I did not have the time and left. Tried again few days later, predicted check-in time was 2 mins, ended up being over half an hour. There's is obviously something wrong with that system!
Quick easy no issues
Good haircuts and friendly stylists.
Very Bad customer service and the east asian lady is terrible.
Very friendly good service.
Very friendly staff. The app is helpful to check in. Typically in and out fairly quickly. Thanks.
Friendly people, online check in is handy. Nice clean place. Hair cuts seem rushed though, experienced during two visits and two different stylists. Few missed hairs and neck not tidied up above the collar. One was a 4.99 haircut and one was full price. Probably will only use when in a jam.
I walked in, and was met with great attitudes and smiles. Liz did a great job cutting my hair, and took almost no time at all. Good people, and great service!
Good, fast and friendly hair cut, the woman who cut my hair was engaging and friendly , unfortunately i didn't catch her name but lovely full red hair....and she was wearing a mask...
Friendly and very good!
I’m from out of Town and in need of a haircut. I walked in without an appointment. The young Lady saw me right away - asked all the right questions - and did an excellent, professional job. Thanks so much!
I’ve visited this location multiple times. Every time has been with a different team member and my experience was excellent every time. They save your cut style so I consistently get the haircut I desire without having to re-describe it. Wait time has always been less than 15 minutes without an appointment. They do offer a check in feature to hold your spot if you concerned about time.
great hair cut
Never come back again. Bad costumer service by A. Smith
Eleanor is the absolute best.
Worse haircut I've ever received!!! Never ever going back
Went in today and YAY!!! Lisa K was back! I missed her. She always cuts my hair the way I ask. Very friendly, big smiles. Fortunately I didn't have to wait, she had just finished with a client. The wait line for her is usually a little longer. Hey good stylist, good cut! I'll be back again and again.
Love the staff...very friendly and good at what they do. :)
The person that usually cuts my hair wasn't there, so I had someone new the last time i got a cut and she just chopped it and did not do a great job, but the prior cuts were very good. I like going to the same person..
Wasn't there lol
Ellie the manager is awesome.
Went here 4 days ago and I’ll for sure be going back again!!! Why waste your time at an expensive salon when they are all trained the same!! I got a poorly done, uneven haircut at Chatters (which is twice the price) in the summer. I came to Great Clips and they fixed it and worked with my curly hair and were super knowledgeable! 5 stars :) Thanks!
good haircut .and friendly staff will come again
Went for a haircut & shampoo last weekend, the stylist took so much care and pride in her work. It is rare. Very happy.
Always seen without a long wait time. Great service
I went in today just for a little trim to get rid of some dead ends. I didn’t have to wait at all and I had Liz! She was so friendly and did a great job! She helped me fix what the last girl messed up when giving me a trim. I would definitely recommend this location!! :)
My son goes here never has any issues
Nice people working there I love to go there.
I have been going to this location for three years and would normally give it a 5 star rating until this week. I normally phone to find out when Kelly is working,phone went to answering so i left my name and number, no one returned my call, finally on the third day someone picked up the phone and today another excellent haircut by Kelly.
Good haircuts...
I am very happy with my hair cut every time I go here... Good service!!!
It was a great haircut. Very clean. Nice people.
Still lowest priced haircuts in the area, been going there for a couple of years now, generally you get good haircuts and service
Great hair cuts at a great price
I told her I wanted a trim and she cut it short. Too busy helping a staff member with the computer and I guess she forgot it wanted just a trim.????
There is always a welcome smile
Great hair cut very good experience with a great staff
Always exellent service and haircuts:)
If the guys want a cut good place she may as well have put a bowl on my head. She said my hair was too thin to do what I wanted . thought she would just alter it a bit . she used a shaver on back way too far up . now all I can do is let it grow.
Excellent haircut fast and cheap
Like getting my haircut here
Amazing service for great price
Good for a quick cleanup
Awesome haircuts ...inexpensive
I got my bangs done they were extremely short not where I told the girl to cut them and now look ridiculous. Not worth the money
Got right in! Good haircut!
My teenage son went w a full head of gorgeous hair and returned home w what was nearly a brush cut with bangs. Bangs right up to the top of his forehead. Worst part is they are also noticeably crooked ! Poor kid will be wearing a hat a few weeks. Horrible. His fault for presuming they’d follow the lines of his previous cut I guess.
Nice and clean place. Online check in is the best
Awesome with kids!!!
Both of my kids got horrible cuts here, you can see the cut lines all across the top of both of their heads and the front of one of their heads is HORRIBLY blended. Not worth the cheap price..
Good friendly service and didn't get whipped through like a car wash. If the cut is done quickly, I never go back. A good haircut takes some time and effort. When the barber/stylist takes their time and wants to do the best job they can, they do a better job. Got a great cut and a great conversation! Will definitely be back!
The staff were kind and knowledgeable. Great cut and colour too.
Annie's the best... Always a great attitude and an even better haircut.
I have natural curly hair and this is the first place I have found that knows how to cut my hair and style it. They do my hair exactly the way I used to get it done many years ago. They also have excellent prices. Thank you very much.
Jen, Thank you. Was not sure what to expect. Great Cut. Highly recommend Great Clips.
(Translated) I went to the one on Davie Street, very good service, fast, with hygiene and safety measures for Covid 19. I also recommend it for its good price, a haircut starts at 24 cad. If you don't want to wait, register your appointment online! (Original) Fui al que está en Davie Street, muy buena atención, rápido, con las medidas de higiene y de seguridad para Covid 19. Lo recomiendo también por su buen precio, un corte de pelo va desde 24 cad. Si no deseas esperar registra tu cita por internet!
Friendly service with online checkin
Great that you are able to check in online to avoid waiting onsite.
The wait Is over an hour here and so recommend going to the clair rd location.
Was at the Evergreen location on March 14, 2019 to get my son's hair cut. Was standing at the cash register desk waiting to check in when two hair dressers started fighting with each other. There was disregard that there were customers in the salon, including two minors. When it was time to pay, the total was around 20.00 dollars. I told the hairdresser that my son is a child (11 years old). She then told me very rudely that children are 10 years and under, that's the law. I have gone to First Choice and Magicuts, never have I paid 20.00 for my son's hair cut, and that's with tip! On the way home, my son asks "Mom, why were those workers fighting about money?" This was our first visit and our last! Left this business with a very bad first impression.
Do a great job on my moms hair.
Female manager at this location told me $14.00 for a senior's haircut, then I showed her a couple of searches on my phone, that said and showed, that it is $12.00 for a senior's haircut. She still insisted that it was $14.00, so I went to a different trusted location
Called to ask about fixing a haircut, the woman on the phone assumed I got it there and told me to comeback (made me wonder how often they have people come back) then I told her it wasnt done there, that i was just looking for help to fix a haircut and she immediately changed her tone, and cut me off with "you have to pay full price".. i said of course, and asked what that price is by the way? She said 24, I said id be in soon and got off the phone. I never mentioned once that i was looking for a discount. Calling great clips is essentially the equivalent of shopping at the dollar store anyways. Its not a terrible cut, just needs thinning shears ran through it. And i was willing to pay around 30$ to fix it since a good haircut usually is 70 or more. I wont be going to this place with thier concern being more on profit than on customer service. If youre actually making that profit on a 24$ haircut..
After waiting 30 minutes, they skipped over our turn and took the next client unappologetically. Instead of rectifying the issue, we were made to wait until the next hair dresser freed up 10 minutes later.
the guy i had apparently had no clue what he was doing. I have to go in next month to get it cleaned up, but hopefully it will be another person. hopefully i don't have to pay to fix their mistake.
DO NOT trust their online check in. You will wait all day and when you arrive they may or may not let you in. If they do they will place you on their own hour plus long wait list. Full day of waiting for a bad haircut. Just go somewhere else.
Had a bad experience. No professionalism at all. Name sake haircut. ????????????
I can't remember the name of the stylist I had, but she had lovely rainbow hair and was great from start to finish! Took my hair from shoulder length to a pixie cut and explained everything she was doing from start to finish, making sure I was ok with the lengths and everything throughout. Very clean, professional environment ????
We go here here and love it as staff are always friendly and have never had a bad haircut. Price is great and I always leave a good tip.
Online checkin is always a relief and saves time. People at great clips are very professional and pretty good at what they do.
Friendly service and do a great job with my hair cut
Me and my daughter went in for trims and he took around 3” off. Very disappointed after see how crooked my daughters hair was on top of how short and after me trying to grow mine out and he cut so much off.
Husband keeps going back and today’s was the worst. We will never be going back way to expensive for a girl to shave the side of his head and not cut,feather or shape! Bad bad bad
Since my hairdresser shop closed I've been trying numerous places. I've now had my haircut here 3 times and done amazing job. They record what was done with which equipment so when you go back anyone can do the same cut perfectly. Super friendly staff. So this is my go to place!!!! ????
The worst hear cut I had so far in my life
My husband and grandson and many friends go here. They are skilled and friendly. Always do a great haircut.
It was an awful experience. The worst haircut I ever had. One Amrit was the service provider. She was rude and careless. Left lot of bumps in my head.
Having recently had surgery I’m not able to wash my own hair at the moment. I thought that I could walk over to my neighborhood great clips for a shampoo and style. As it says that these are services they offer, and also walk ins welcome... it says so on their website, and the signage outside the establishment. I walked in an inquired if they were able to do a walk-in shampoo and style, and was met with a very blunt and curt “ No” Me: “No you don’t offer a shampoo/ style or no you can’t do a walk in?“ Again, met with a “no walk-ins” and no further explanation. I could understand if it was very busy, but there were only two clients in the whole salon. The whole exchange was unsettling, and I couldn’t help but think, if I was an older white lady maybe the exchange would be different. Spend your money elsewhere friends.
Fast and efficient
Great cut but a little high for a boys trim I think.
Very good service
It was pleasant and quick
Its awesome!
Tammy was great
Great services and nice staff.
They have a great on line app works well. I then received a great haircut. Friendly stylists.
Always Awesome experience and Customer Service is always good ????
Worst customer service experience I've had. Stylist was bossy and rude before I even sat in the chair. Told me that last time I had one inch taken off so that's what I would get this time. I corrected her by saying that I wanted no more than one inch left. My hair was roughly 4 inches long. The stylist said it was only 1&1/2 inches.... obviously she has difficulties estimating measurements. She made no small talk, used the clippers on my face, used the blow dryer to blow cut hair down the back of my shirt (she pulled out the back of my shirt and aimed the dryer down my neck and back). When she was misting my hair to moisten it for cutting, she sprayed water in my face multiple times and it didn't seem accidental. Moreover, she used a rag (with an unpleasant smell) to roughly wipe the cut hair off my forehead and face. Unsuccessfully, I might add because when I returned home to look in the mirror, I saw clumps of cut hair all over my face, the colour of which didn't necessarily match my own. On the plus side, it was the fastest haircut I ever received, but unfortunately not that even,as I still have errant hairs poking out in different directions. Even my 10 year old son commented to me afterwards at how rude my stylist seemed ("it's like she didn't even care" - was one direct quote). Fortunately, he had his hair cut by another stylist who was much more pleasant. Up until this point I have been generally satisfied with the service and haircuts at Great Clips. Yet, after today's experience, I don't think I will be returning to Great Clips.
quick, friendly
from the hair washing, to the styling chair always professionally timed. Prices $$ will be back for sure! Place is easy to find. In the Westend.
Pre booking easy, wait time given at prebook was much shorter than when when I arrived because one of stylists was on break but still the wait was minimal, quick in and out and happy with results
Great customer service. Cut done for my five year old. Personable and clean. Covid procedures in effect and proper. Will definitely be returning.
I went for a hair cut last week, I was very pleased with the service. Susan was very kind and sweet, and made me feel very welcome and comfortable. I love my hair cut and will definitely return to see her again. Thank you !
Gave me what I asked for
I just got a haircut the other day. It was the WORST hair cut I've ever gotten in my entire life. I have a hard time growing my hair out. It took me more then 2 + years to get it past my shoulders. I went in asking for a TRIM (half an inch, maybe 3/4 at MOST).. And by the time I realized, she had chopped 3+ inches off of my hair. It's DISGUSTING MESS with choppy harsh layers. It looks HORRIBLE. And when i called to inform them of what has happened and how I felt, they were not helpful. Offered me NOTHING but to wait until the manager was in NEXT TUESDAY. I understand inexperience, but listen to your customers. I can't wear my hair down and I'm embarrassed to look in the mirror. I had finally gotten my hair to a place that I was confident with. And it's ruined. The least they could have done was be helpful and understanding after messing up someone's image. Save yourself the disappointment. Go somewhere that actually cares about how you feel. Hair is a very personal thing, my self esteem is shot.
The two ladies on staff there were great with my five year old son and patient and they did a good job trimming his hair thank you cheers
Staff are nice, really like the online check in makes going there quick and easy, but definately a basic hair cut place.
Crystal was accommodating, welcoming, and kind. It meant the world to us that she would let us live stream my husband’s haircut in order to promote fundraising for Run for the Cure. I was so touched by the work she does to help people affected by cancer. With her help, we are donating 21 inches of hair to ‘Wigs for Kids.” And, his haircut looked fantastic! 5 stars!
Great service, friendly staff
Do not go here!! Staff is rude and did not honour a great Clips promotion! Will never go to them again!
Hire more employees. Huge wait times
Great service and friendly staff..
Love these hairdressers. They interact with the kids and make it fun!
Very friendly staff and I didn't have a appointment but I was in and out in approximately 30 minutes. . I will be there again for my next haircut. .
Excellent services
No wait and my kid got a great haircut!
Great price.Great pre check-in
Quite Satisfied. Thank you
The lady messed my hair up n can't take simple tasks
The great clips app is excellent. Save time waiting in line by signing on on the app.
They do a pretty good job, definitely better than first choice!
I visited the salon to change my hairstyle. The guy who had me sitting in the chair was rude. As I swept up my hair with my hand to explain what hairstyle I wanted, he pushed down my hand frowning at me. He said to me “Try not to use products on your hair when you come to get your hair cut.” It’s not that I got out of my house just for the salon. I had meetings and appointments that I couldn’t attend with messy hair. He could have asked me if I wanted to get my hair shampooed first. He asked me what products I use, I told him I used pomade. He snorted saying it doesn’t have any hold. I DO know it doesn’t. I was going to use hairdryer, wax and hairspray for styling after I get a new haircut that I want. He patronized me as if I didn’t know about my hair. Rather than mentioning my hair’s spikiness, he asked “what happens when your hair is short?” He didn’t even need to ask me that because he already knew that I have spiky hair and that’s why he had asked me what products I used and snorted when I said I use pomade. I decided not to get my hair cut here, and I left. The name of this account is not what I used to check in at the salon. The same feedback was sent to Great Clips via its website.
Very professional. Love Mamirka. Knows exactly how I like my haircut
Hillary did a great job with my hair and I was very happy with the result. I will definitely be coming here again.
I wouldn’t trust them cutting my dogs hair this place is garbage won’t last long
Great place, I go there to get my haircut and will always go back the staff are kind,do great work,understanding, and professional.
Fast. Cheap. Easy. Comfortable. Easy
Drive across town for walk in, told to come back in an hour and they will be able to fit me in - no problem. Drive back across town to home to wait. Then drive back across town an hour later for my predetermined time slot and after waiting 15 more minutes I’m told to come back in 1.5 to 2 hours because they’re running behind. Now drive back across town to home where I will call a different store and give THEM my money.
Great haircut from Rachelle, every time.
Good cuts
Terrible customer service. Abysmal staff. Horrendously done haircuts. Anywhere is better then here.
Girls are all great very organized
Great experience. Friendly hair stylists...fast and efficient. Please try to check in online as this location can get really busy at times. They have a decent wait area with TV and magazines to bide your time while you wait your turn. They have a washroom if your little ones need. They send out coupons at times and this could help save a few bucks at times. A variety of hair products are also available in store. Conveniently located at Lansdowne and the Parkway with plenty of parking.
Used the online check-in and ended OP waiting about 10 minutes longer than the estimated quote time. But my hair cut was done very quickly and looked fantastic. Always like going here as they keep your hair cut preferences on file. Great haircut.
My son and I always go here. We have liked it so far.
Been here twice now since they've opened and they never disappoint!
Awesome !
Very clean and courteous. They had me on file from 2016 the last time I was in there. Quick in and out. The coupon I received in the mail certainly helped in bringing my business back to them.
Thank you to Courtney, who listened to what I wanted, gave me a superb cut and some good advice. I'd recommend her fully.
Friendly and informative staff. Quick quality work!
I got a great haircut today. Staff is polite and friendly.
Don't do business with people that don't answer the phone. Move on to next one. Too bad I liked the haircut.
23.00 for just a trim expensive
Great service ,Liz was awesome she was polite, fast and efficient with my autistic son i'll definitely go back . Thank you Liz!!!!!!!
Not s good service
A little pricey but good service.
Hairdresser are friendly
They did a nice job trimming my hair. The stylist gave me good advice. The only suggestion I would have is to have more than 2 stylist when running a special.
Rebecca did a fantastic job! I will return because of her and how friendly and professional she is.
This place is a Chop Shop! it will take weeks for this bad cut to grow out.
Very happy with both my sons' haircuts (Ferial and Jeet), and thanks for fixing my daughter's bangs too!
I dont know the name of my stylist but she was amazing. One of my best experiences to date.
Visited the Venon location. The stylist Chase did a wonderful job on my sons hair. Due to his special needs he needs someone who is quick and gentle. She did great! Thanks Chase!
Got a hair cut here today and she asked hoe long i wanted it but then she slowly kept cutting it shorter and shorter now i look like a potato
Normally I take my husband and my grandsons there and get great haircuts for the boys however took my daughter-in-law there she had long hair to the middle of her back she wanted a forward angled bob when I picked her up her hair was 2 in shorter and definitely not bobbed definitely not angled and when we said to the hairdresser that she wasn't angled the hairdresser was rude and aggressive in telling us that if she wanted to put her hair up that was the only way it could be cut and she couldn't do any better and my daughter-in-law left crying and did not want to return because she was afraid the hairdresser would do more damage. Unfortunately we're very disappointed however they do good cuts on men I just wouldn't recommend for women
Iv come here multiple times out of convenience. But each time I left feeling meh, I guess. Once I had a 'Great Clip and it was awesome, but I feel like I had to get on the hair dresser to give me what I wanted, even though we discussed a game plan before hand. I'm going on a break from this location.
My husband just came back from having his haircut. Looks great. He is very satisfied and said the service was amazing and the lady who cut his hair was very pleasant. This is his second visit and very satisfied both times. I will be getting mine cut next week at Great Clips also!
Took my son for a haircut. He came out with the exact opposite of what he asked for. He wanted to keep the length on the top and back (rat tail), but she buzzed nearly all of it off. Super disappointed. I could have saved $30 and cut it myself.
Reasonable price ,Fast service and they follow safety guidelines really good experience .recommend for others..great staff..
Prompt service, friendly staff, fair prices, good haircuts. Usually in and out in under half an hour. What more can you ask for?
Good food - good service
Great service. Hairdresser had great suggestions for my hair. Great deal on products today too!
My husband just got the worst haircut I have ever seen!!! One side looks good and the other side was shaved military short to the part line. It's incredibly bad and embarrassing. It will take months to grow this out and look decent. Wish I could post a picture as it really has to be seen to be understood how bad it is. Like two different hair cuts. Zero stars. Negative 10 stars!!! :(. (update, two months later (December 1) and he still has to wear a hat because it hasn't grown out enough to pass as acceptable. ). Don't risk it people. Spend a couple of extra bucks at a real hair professional!!!)
Poor service
Terrible experience! Our first time (granddaughter and I on Thursday Aug 30th My granddaughter has very long hair and wanted a wash, trim and french braids, I knew it wouldn't be cheap and it wasn't at $46.33 however if that is what my granddaughter wants then fine. It looked great but after we drove away I noticed her hair was so uneven, Both braids were done differently One was tighter than the other side. Hair stylist told us it should stay in until Tuesday but the next day it was a mess. Just be careful when you visit this hair cutting place. And no one followed up with me when I called the number posted, It is almost one week later...
Friendly staff, and the checkin online is fantastic when you're busy.
this place is great, they always seem like they're having fun and my hair cut is always good. Quick, easy and done right.
Good experience
Nice ladies. Clean friendly
Good place to get your haircut quick but beware like any other place there people who don't know how to cut hair so I asked for a certain person to always cut my hair
Is it great clips you get what you pay for
They charge me a child's hair cut as an adult I hate when people take advantage of me
They know what I Love!
I've never had any issues with their hair cuts, they always do a consistently good job. The online check in is a great time saver. They also have lots of locations across the area that keep a record of your preferences. Recommended.
Good people
Great place, Ask for Maria
They do excellent work
Kira does a wonderful job. My mom and I come from 45 minutes away because she is so thorough, kind and simply does a great job. Always happy when we leave!
Very rude and rushed through my sons hair cut after they missed calling his name... I will never go back.. horrible experience.
Very busy place, down to 2 girls, but despite that, I got in on the same day and they were pleasant and I got a good cut.
I love this place. Can't believe the guy underneath my review doesn't understand how they have had no staff for months; give them a break! Ive talked to one of them and honestly wouldn't you rather a happy, not dead tired stylist doing your hair? Keep going girls!
Angela is very good at her job.
Horrible haircut, like amateur!
Did a great job
The wait wasn't very long but I asked for an inch off the back and just barley trim the rest of my hair so I could grow it out and the person acknowledged me and took an inch off everywhere anyway and cut very straight making it look like im wearing a helmet. my style was completely butchered and when I asked to have my sideburns removed it was completely ignored. To frustrated to care I just left and will go elsewhere for my haircuts from now on
Dont like waiting for a hair cut ...ever
The person who cut my hair did as she wanted...not as i asked. Cut it way too short for my liking.
Good cuts
Quick service, the stylist was very fun to chat with, and the price won't break the bank for a simple trim.
Good service. Love the idea of online check in and storing your preferred hair cut so you dont nees to explain every time. Check in - same as usual- get the cut and done in 10 minutes
Love the check in
Good cut best hair stylist susan
My son Liam and I have been going to this salon since we moved here in 2010. I see new staff way more frequent and the personal touch and friendliness is disappearing. Plus the prices keep going up. We just got our cuts today by 2 new …
Good haircut always
Best value haircut in town.
The work completed the way you want
I will give it a 5 for prompt service. Even if there are a lot in queue, a good number of hairdressers are working on site who knows their craft.
Awesome job.....????????????????
Great service
Great service, was in and out with a hair cut in less than 20 min. Both ladies were very nice and they're keeping the salon nice and clean.
Carrie-Ann who works at the Grande Prairie branch is really rude. Also, the gal who cut my hair missed pieces & I had to fix it myself. Terrible service & really poorly trained hairdressers.
Are you going to get the best haircut of your life at Great Clips? Not likely, but they do a competent job, they're fast, and they're pretty inexpensive. They do a good job with kids as well. Pro tips: you can load up a gift card and get haircuts for $14 each. Pro tip #2: use the online checkin on their website. You can get a sense of how busy each location is and put your name in the queue before you even leave your house.
Freindly fast and efficient. Clean
Nasty attitude. Didn't know what she was doing. Stella do not use.
I was just here for the first time today and anne did a great job on my hair. She was really nice and polite and friendly. I will be going back again.????
I understand Veterans can get free haircuts from November-December 31. I'll be visiting soon. From this Veteran, thank you.
Always go to Courtney or Rachel, if they are unavailable, wait for one of them. If they are not there, get your hair cut another day.
Long line of customers in waiting room despite lots of staff. Check in app helped get near front of line. I expected a longer wait. Always a great experience. Brittney was very professional. Thank you!
Wonderful staff, and great hair care too. I hope they make a living wage because they deserve it. Koodos to the friendly caring girls at Great Clips!
3rd time going at this salon the first 2 was great customer service good hair cut i went there today August 30 2017.@8pm very nice welcome from this 1 girl dont know her name. she cut my hair was ok.1 kids hair was just ok.but the other so called stylist(short hair) totaly unexperienced screwed up my kids hair so bad.seriously you guys should hire people who know how to cut hair a trained stylist...like the other girls on my earlier visits.VERY DISAPOINTED
Great haircut ty
These girls kill it!!!!! I got one of the best hair cuts of my life here and we had good conversations the whole time. Go here for your cuts!!!!
They are great clipping hair. Thus the name.
Always great service
First time here and loved the experience I had! The lady who worked on my hair was amazing. aAnd nd although I can't remember her name just wanted to give you a shout out. I came in around 930am. Thanks again my hair feels amazing again! And looks great. Will come back again!
Great cut. Came in with a cartoon pic and my grandson came out with the cut in the pic. We were super pleased.
Expensive but good quality haircut
The difference between a good haircut and a bad one? 2 weeks lol nah these guys cut hair well , i always go back
First time cutting my hair and I loved their service. Great customer service and fast service. Special thanks to Courtney!!!
Always a great cut by true professionals they make you feel right at home
Front desk lady was very rude and disrespectful to my children, when I called about the incident I was told my child is a liar and making it up. Apparently a 10 year old cannot be in grade 5 and made him feel self conscious. The tone of voice used towards other people is absolutely disgusting. I've heard from others that they have had horrible experiences as well. They also were given huge attitude. I HUGELY DISCOURAGE THIS PLACE.
The store was empty at 815, and I was helped promptly. The lady was quick and efficient and cut my hair as asked. The price was fair as well. The store was clean and well staffed, with prompt courteous service offered by all the staff present.
Very professional, awesome haircut and importantly consistent.
Good place to get a haircut especially if you travel. They have your details Nationwide.
Got my hair cut by the manager Brandon ($19 after tax). I've never had someone spend so much time to get it just right. Only thing is make sure to reserve a spot in line ahead of time (online only). Lineups are long.
This place is very noisy and then need more variety of foods.
I always do a good job!
They didn't wash hair first, but cut was okay.
A great cut and great advice from the stylist.
Was just there with my son, checked in and was waiting in my car. The lady waved us in, when we went in she said, wrong person. Fine. No problem but she did not even apologize. Back to car. Calls us in again, get my mask on, help my son with his mask, in we go. She then says "you were too slow " and took the next person. um what..I was literally not even 2 minutes . And she was so rude about it. Very unprofessional.
Would definitely recommend. I was nervous about finding a new hair stylist, and especially one that doesn’t cost an arm and a leg, but I’m so happy I went here. Very attentive, friendly, and gave me exactly what I wanted.
Dawn was great
your weight time was too long
Terrible experience, usually it’s good but this time the hairdresser I got was rude and unprofessional. She was rushing me through.
I've been going to Great Clips for years. They all work pretty fast to make wait times minimal while still doing excellent quality work. Love this place!
Stephanie and the rest of the team here are great! Positive, clean and friendly. Thanks for everything you do to make a great experience!
I did check in online to save my time and when I walked in to the store, I can literally see my number on screen to be called first but their employee was calling other people for haircut who were behind me!! Not happy with the service.
My daughter who had extremely thick hair, went in to get it thinned out. The hair dresser took pieces of hair, maybe 30-40 strands and cut them about a quarter of an inch from scalp. My daughter is old enough that I dont have to stand right beside her but when we got home and she told me what she did, I swore I would never return to that location!!! That is NOT how hair is thinned!
As advertised. Great haircut. No wait when checked in ahead of time
very friendly and prompt service.
I have had several haircuts at great clips most I'm happy with and they have satisfied my 1 and only complaint free gratis Would definitely recommend to a friend
Weirdest haircut experience of my life. I'm half convinced the hairdresser had never cut hair before, or at least men's hair. Improve your employee training great clips.
Ok but chip my neck
Worst hair cut I’ve ever received. I showed the “hair stylist” a picture of my last cut (shoulder length with some layers) and wanted it trimmed to that again. When I got home and looked at the back I was horrified. Choppy, short uneven layers. I can’t even get half of it back in to a pony tail. Never again will I waste money on this place and please don’t either!! By the time I go get this fixed it’s going to be at my scalp about! Absolutely disgusting they let these people work in there even!
Excellent friendly and very experienced.
Great ????haircut but no beards. Love your app.
It's become too dangerous for me to get a haircut for my own safety. Had a great stylist for my family (7 people and a customer for 15 plus years) now I can call when she is in and nobody will tell you she us actually there. It's become a headache and a hassle. Now I am expected to play rush and roulette driving 30 minutes to see if I can catch her in the building. The end result after trying for 6 months I still haven't gotten lucky and thanks to you tube my boys now get their hair cut at home. I had long layered hair now it's all grown out to one length. Apparently my business or my family being customers is not appreciated nor was it valued. If you don't care who cuts your hair or what you look like go on in and shoot craps with your head. If you're looking for someone permanent who you can trust and depend on I suggest finding a hair salon that schedules appointments and values you as a customer.
Awesome place, great staff!
I come here basically for all my haircuts. Of course some hairdressers are better than others but I'm generally satisfied every time I leave.
I was very happy with Stephanie's services today. I will certainly go back again.
Great place, been going for a good 2 years and semar is amazing. Best hair cuts ever
Awesome as always...thank you Tammy!...
Hi this hair cut place is a good to get your hair done at great clips I like it and the people that work there are very friendly and nice.
Called to ask about getting my son who is 18 months old a haircut and was told they can't cut my sons hair unless he can sit by himself while I wait in the car. He is 18 months old. I'm not leaving him by himself. I had no problem booking him in for a hair cut else where. Will not take my business here.
Cut my son's hair as requested.
Friendly staff
It's sometimes hard to let them understand what you want
Affordable prices, friendly hairdressers and a great cut!
Danielle is great.
Quick and easy haircuts. Make sure you download their app so you can see the wait times and you can check yourself in before leaving the house. Great feature for a busy momma like myself. I dont want to be waiting around for our turn. I check the kids in, put them in the car get to great clips and we are ready to go. Prices are decent compared to others around here.
Great job. Fair price. Fast service. Online reservation. Great hours. Courteous staff.
Bad place too get hair cut l was today take her 7 minutes and she was rude cost me 25 for don't go there
I've been coming here for several months. I've had a good cut every time, and many different stylists. Price is right, too! Book ahead with their App, get in with almost zero wait.
Worst hair cut I have ever got. Choppy hair cut. And the stylist gave up and didn't evenly layer my hair and walked out with choppy thinned out layers, so it looked like I had two different hairstyles.
My kids and I really enjoy this place and the lady with the short hair is always so pleasant with my kids. The one other lady always leaves (past 3 times I've been) and doesnt come back for 5-10 minutes even with several people in the waiting area. This should be fixed, it co teadictd with the whole check in thing. Otherwise I'd say 5 stars.
Excellent! Friendly, professional, clean, great haircut, good price....just what I needed!
Had such a great experience at Great Clips tonight the staff was so friendly and my cut is amazing. Had my sons cut done as well, never heard him talk so much lol the stylist was amazing with him. Will be coming back. Thanks. Big bay point location Barrie
Familiar place now, I get a cool design cut in back, first place to do it right.
Nice ppl
Just had a trim but the service was lovely. The hairdresser was not pushy at all.
I went here years ago when they first opened, and didn’t like the personnel. However I’ve been back a few times in the past year, and I have been very happy with Angie or (Angela) there, and then Donna. A+ service from these two ladies so far!!!
I have been using great clips In different locations had no problem at all. The person who works there was really rude and unfriendly,so I wont come back again to this location
Always a great experience there!
Great place to have haircut
The WORST BARBERSHOP ever!! I don't recommend it to anyone! They screw up hairlines, don't have the right equipment, worst customer service! If you can't finish what you started, then don't start at all!! After screwing up with my haircut, they let me pay and walk out like nothing happened-No apologies, no nothing! Wow! Again, if you like your hair, don't stop by this place - Great Clips at the Orchard Plaza Kelowna
Fast and Friendly service.
wilĺ not return Liz was not friendly except for the gal on the right. I miss my stylist Amber. Last time I did not feel special if you just want a haircut and you want to save a buck or two go for it. Not impressed. Oh by the way I cried when I got home the haircut was horrible and not even like the picture I showed. Two thumbs down
Been going there for the last 5 years and I've always had a great cut. I've seen some comments here about conversations, but I've always had good conversations there. Think some may just have to start the conversation themselves. Love the staff and now my girlfriend and her kids go.
i am not impressed with my hair after walking it is terrible i DO NOT recommend anyone to go there , i asked for a simple straight around cut no layers, my hair is very uneven now and have to get it cut again even shorter to even it out, after she cut it shorter then i even wanted. So don't go there if you like your hair very much
I brought my girls here for their first hair cuts ( ages 2 and 3) I wanted both of them to have a Bob. Our stylist was amazing so friendly and great with my girls. Their haircuts seemed cute enough so we went home but when I styled them it wasn't quite what I had expected. I brought them back the next day and they fixed them no questions asked. My girls hair looks so cute!! Thanks G....
I have short hair w/ some natural curl & get it cut every 5-6 weeks. Erin was friendly, professional & I received a great haircut!
Better book on line otherwise you will be constantly bumped.
Extremely shabby job, worst haircut ever.
Didn't have to wait long. Friendly staff.
This is the worst hair salon I have ever visited. They don’t even know how to do basic haircut. She did a disaster with my hair. If you don’t know how to cut hair you should close your salon. Don’t disappoint people like this and don’t waste other people’s money. Worst experience. Learn first and then apply it to others. Play with your own hair if you want to do disaster like this. Wasted my money and my time. Don’t ever try this salon. It is better to cut your hair at home than this salon. I am very surprised they don’t even realize what disaster they are doing with people’s hair. Worst worst worst hair salon. There is no option for giving zero star so I have to give them one star. They don’t even deserve one star.
Best place for a haircut and online sign in is helpful
Always friendly, and usually quick when you check in online before you arrive. Reasonably priced and doing a great job following the current safety protocols, despite some of the abuse suffered from entitled potential customers.
Great friendly service
I think it was the worst haircut I think I every had.
It was an awful experience. I clearly and slowly explained what I wanted done with my hair. The hairdresser seemed to understand but still left me almost bald. This has happened on multiple occasions. I do not recommend coming here, you’re better off at a more professional hairdresser
Great place. Great price when there is a coupon. Like that you can check in online. I find the wait always longer than what is stated online.
Awesome! Mexican American woman cut my hair and she knew what she was doing...wish I had caught her name but I definitely tipped her well for a job well done
Very helpful
Cheap,fast,great people
AS always, on time, great haircut!
Was able to walk in and trade in my covid mop for a great cut...
My stylist was great .. love my new haircut ????
Fast cheap and good hair cuts
Great haircut
Good price and nice haircut
Gma and Ryan both got a new hairstyle, great service from both stylist
My son's experience with his hair cut wasn't good as before. my son just wanted it short on sides and he wanted hair left on top so he could style it. He said it's not the way he wanted it cut. The woman used the clippers on his whole head not just the sides. My son Cruz said he will never go back to there again
Always a friendly staff, great haircuts
So patient with my toddler
Love online check in. Fast service great price.
Excellent service
Always a good result.
Great hair cuts. Nina was excellent and very polite and professional.
Fast, cheap hair cuts. Friendly staff and short wait times. The app is helpful if you are in a hurry and want to see the estimated wait times. But you also get what you pay for.
The Chinese woman who works from Tuesday to Thursday is awesome. Talented at ???? % she will make your haircut a success guaranteed. She's the very best hairdresser around.
Always great
Best hair cut I have it in my life!!! Great place!!
Awesome
Checking in on the app was super convenient. The staff were warm and welcoming. The interior was modern and bright compared to other places. It was our daughters first haircut and the stylist made sure she was comfortable and at ease.
For the last 4 years I tried to take my son to so many hair Salon and it was such a struggle for each haircut (scared, smell noise) except this great clips. He initiated haircut when it gets long and every time the experience and the look is so satisfactory. They always keep their haircut notes for past customer so I don't have to repeat myself. Great price!! Online check in is also available (hence my LO never needs to wait). Highly recommended
I used their 200$ gift card which work out cheaper .. Good service to t
Had my two childrens hair cut. Absolutely terrible. I'm sure it depends on the stylist you get but I won't risk it the second time.
They were friendly, cheap, and great quality haircut.
My mother who is 93 and myself phoned and left message that we would like to get our hair cut at 2:30. When we arrived we were told we couldn't get in because we didn't use the online app. We had justt travelled an hour and a half. The woman at the door said...is this ok? I replied that it was not ok. She slammed the door in my face. Totally inappropriate!! You need to be answering your phones . travelling that far , to be inconvienced in such a rude manner is totally unprofes
Update- I have been told by the salon owner that the disrepectful stylist not longer works for them.
Very bad customer service from, john.. I asked him a question and received a very rude sarcastic remark.. I walked right out, I will never get a haircut there.
I was at this location and I got very poor and unprofessional job, proof is on pictures after 10 days
Great service!! And very friendly
Great quick haircute????????
Good customer service
Nice cut in a reasonable time . The barber was very friendly.
MONIQUE WAS FABULOUS....I BROUGHT MY ELDERLY MOTHER IN FOR A CUT...VERY PLEASED...
Awesome cuts, fast and decent priced.
Great NE place to get great services
Friendly staff
Excellent
I can usually get a quick cut without waiting more than a few minutes.
Got in quickly. But that's where it ended. It was a simple "little boy" haircut. He looks like Lloyd Christmas.
Jillian is great people
I came in with a quarantine disaster! The girl who helped me preformed a miracle, honestly. I think her name started with a D, but it was July 31 around 2:30. Would 100% recommend. I'm normally weary with these kinds of chains, and this eliminated ALL my doubts. Thank you for saving my hair!
Neat and clean
Had the best haircut by Anysha - thanks !!
Just left Great Clips, Thank You *Candace* for a great hair cut. Definitely a return customer.
The lady who cut my hair did a great job , was in and out. Store was clean, price reasonable.
They did a awesome job on my girls hair
Register on line for a time to be there. Works great. Always had a great cut with friendly people working there
Great service, great staff.
I enjoyed my haircut felt right at home very comfortable a bit pricey I will say that I only have $3 worth of hair LOL but where else can I go to get my hair cut for Less and that's what I'm looking for haircut for less if anybody hears are replaced let me know
Always go to the one in LP on southfield, never a bad hair cut !
Solid cut fair price and timely service. Exactly what it says on the tin.
Best haircut in town, hands down! Super nice and patient employees. Gave me a fresh fade with new a style. Really impressed rocking a new hairstyle!
Friendly service
You do very good hair cut Thanks
My son's hair cut gets 5 stars but unfortunately mine I'm actually a little irritated. I went in with enough hair for a decent pony tail, made it very clear I WANTED to keep enough for atleast a small one and now its so short I'm stuck using bobby pins or little clips I'm very unhappy with the front and the length of it and I have round face ????
Below average but 2hat do you expect?
Just got my hair cut, first time since pre Covid. I usually book Great Clips through their app. I was worried about social distancing with patrons and was really pleased. I actually went to shop about 20 minutes before opening. Their app doesn't accept bookings before they open even though their cutters are ready, they have a young woman to answer phones who also sweeps up and assists in ensuring each station is clean. Don't try calling in they will tell you they only accept the people lined up and those who use the app. The app indicates opening soon so you can't jump the line first thing as they are opening. I ended up being the 2nd person in the chair ... they have 4 stylists working. In contrast to this, when the app was activated it was almost an hour long wait and by the time I was leaving over 2 hours. There was a young guy who asks the traditional Covid-19 questions and who also tracks the list including writing on the outside door. He also helps clean the stations. Great cut, friendly environment, doing their best to keep us all safe. I suspect Saturday is normally a busy day. I don't recall previous prices but adult cut was $21 senior/kids were $18. I appreciate all the efforts people are making to stay safe ... remember your mask!
First time here and left happy with the sevice
Expensive
Donna is one of the best my daughter will only see her to have her hair cut.
I booked on line for the Peterborough location this morning , so easy, saved the wait time and they are open on a sunday. I had the best cut ever by the stylist, first left chair. Definitely will be going back and they offer senior prices. Thanks!
Even though you may have special instructions on file, best to remind them before they start as they often don't read them
Worst hair cut and will never go back to this place again. They just did a 5 min quick cut with the clips. Not even touched the scissors. They dont look for customer satisfaction. Just crapped my hair. I could do the same using myself with drimmers and save 20$. If the management got a time to look the reviews then you must take some serious steps to resolve this issue.
The staff were great and the lady that did my hair,did a awesome job
I am disgusted. I went to this location today to get a buzz cut. I have gotten it done there many times, and it's been good. However, I was grossed out after going there today. I came home from getting my head shaved. I scratched my scalp and noticed tiny black hairs under my nails! My hair is not black! My head was covered in very short black hairs. Suffice to say, I had a shower and scrubbed my scalp. I will never go back.
I went in to get a hair cut and they told me I had to down load the app to make an apt. I asked since I was on location could I not make a apt for the next day and they said no I had to do it on line. I am not sure why when sanding in front of the cash I could not make an apt.
Friendly and fast
Been before like it. Staff change . Jessy and Norma we liked the way they cut our hair thanks
Pulled up and saw the stylist outside smoking. Wearing a ball cap… not very professional. I just left and didn’t bother going in.
Brought my son for his first haircut and they demanded he takes on a mask. Can somebody explain me how make 23 months old wear a mask?! Especially during his first haircut! Do they really think that two parents in masks brought a toddler with coronavirus?! This is just VERY stupid!
I was there on Tues. April 9 and had Amy as a stylist. I've been going to establishments like great clips and fantastic Sam's my whole adult life with only a handful of bad haircuts. Hers was the worst by far. I noticed she was inattentive during the cut but didnt realize how bad it was til I got home. Patchy in back and sloppy all around
Non professional staff. Who is trained only to use clippers. Cant even or balance the cut
Good quick service
Friendly staff. Always get a good cut here. Great prices too.
Terrible customer service! Stopped by with my granddaughter to see if they could cut her hair and they ignored us standing there. At least at the place I regularly go they acknowledge you even from a distance while they are cutting hair. Could of said we are booked up. Instead they watched us leave after standing there. Obviously they were not the owners!
It was great until they changed their hours. Now I go elsewhere. Opening at 11 am is not acceptable when all other great clips and first choice across the road open at 9. You’ve lost my business.
Ikra was awesome. Great skills and knowledge. The professionalism and welcome is always on point, with a smile and warm hello. This is my go-to place
Really upbeat positive fun atmosphere. And good haircuts too!!
The lady spent less than 5 minutes on my hair. Nothing I couldn't have done myself with a pair of scissors. It's terrible. Not even worth the $17. Seriously..save your money. Never going back there
Prices good love the haircuts very friendly
Not bad
Price to high
Great haircut for a great price!
No wait. Great price ( special on right now).. coupons for future cuts. Friendly staff
Fine one, not fancy. It does the job
Bad. Just bad.
Adrianna and Ericka are the best! Great job!
Nice ladies cut your hair
Quick and friendly service and a great haircut
Pretty good haircut for a pretty good price
Good prices good staff
Quick and inexpensive, never had any problems.
Brought my son in this morning for a haircut and the lady that came outside to take his info was so friendly and amazing. My son is super picky about his haircuts and when I went into pay he was so happy with it! He said that's the only place he wants to go for a cut now as they write down the cut what they did ect for future use! He loved that as he likes a certain style. The girls were so friendly and helpful! Thank you for the wonderful experience today
Friendly and professional
My 5-year-old is always given a great haircut here and treated very nicely.
Didn't have to wait long, very friendly and love my cut!
Came across it while traveling through Med Hat and we all got our hair cut. We go to one in our home town all the time.
Clean shop with reasonable prices and skilled workers.
They were great with my six year old
Great. Usually ask for Kate who is superb at cutting my hair. Usually not a long wait time.
Great clips to worst clips, they butchered my disabled sons hair, I tried to post pictures but they were taken down
asked not take too much off the top took twice as much and sides not short enough a big joke went to another location to get it fixed she had to take even more off to make it even ... if i knew i wouldnt get a haircut at all...
Usually the staff are pretty friendly and helpful. I've only had one bad experience and that was awhile ago otherwise they're a great place overall for a reasonable price.
Lisa, 25 years of experience, according to herself, she spent around 4 min to do the ugliest haircut in my life. No apologies at all and I was charged in full. My advise to you - with your speed and quality you better go and take part in sheep shearing contest. That was my first and last visit to this salon.
Cindy is the best !
Fast, cheap and good.
Decent cut, fair price, reasonable wait.
Fast and very good people
I always enjoy the experience at grwat clips. Staff are busy yet friendly. Im always happy with the cut, regardless of which chair im in. Thanks!
Worst hair cut I’ve ever gotten in my life, didn’t listen to what I said to do and just felt awful, don’t recommend if you care about your hair to go here
Always great and fast!
Always friendly and deliver a great haircut. One disappointment however. I checked online to see if they were open on labour day and it said labour day opening hours and that indeed they were open. I drove for forty minutes only to discover that they were indeed, not open. I suppose I should have called to confirm, however, they have a web site for a reason. And if there was no intention of opening, it should have been stated on their web site. I work six days a week and have limited time for the luxury of a haircut, so I must get one when I can. I rely on companies to have updated information on their web sites. I don’t want this to be a commentary on the service or staff. They are always top notch.
Probably the best haircut ive gotten and i was seated as soon as i got through the door
Went in for a haircut was assisted by Liz. She did a fantastic job. Great customer service from the whole staff. Liz was great to chat to during the whole process. Best great clips I’ve been to. Thanks again.
Quick
Prices are average, service isn’t great. The real advantage is that it is quick and convenient. It does a good job as what it is, but if you want a good haircut I’d recommend somewhere else.
Quick appointments and you can walk in and get a haircut, fair prices
Lovely staff for once which was a surprise this am but when you request a certain cut and length which is a normal setting on pair of clippers shouldnt be able to screw that up, YET it was a number 2 on top 1 on sides is NOT a 1 on a whole head. Only reason we went was because this opened at 10 am, will not be returning
Absolutely ridiculous that Great Clips is mandating BABIES to wear masks. I took my 7 year old son (him and I both wearing a mask) along with my 10 month old daughter to get my son’s haircut today and was refused service by the Orillia location due to my 10 MONTH OLD BABY not wearing a mask. They advised that it is “company policy ”that ALL patrons must wear a mask, no matter the age (I guess this would also include a newborn baby?!?!). Absolutely absurd that a large company would go against Health Canada’s advice on nobody under the age of 2 to wear a mask. I’ve never been asked in ANY other store, salon, even a medical office or hospital for my baby to wear a mask. Considering it poses a suffocation risk, this is a disgusting and unethical practice by the company. I will NEVER attend Great Clips again.
Decent prices, you can check in and they are very good with young children. My 3.5 yr old loves the women that does his hair. She talks with him during the cut which makes him feel pretty special.
Excellent cut and excellent service
It was a good experience the staff was free fly and did my hair the way I asked it turned out great I would give them a ten out of ten .Thanks to the staff at big bay point Rd and young st .
Excellent. Friendly, fast service
Horrible experience. The haircut wasn't what I asked for. After she'd cut a couple inches off, I explained that I wanted it shorter, but she said she "doesn't cut twice." Then she wanted to charge an extra $35 to dry my hair, calling it "styling." I just wanted dry hair before I walked outside in the below-freezing weather. When I said it was only fair since she had wet it, and would take less than five minutes, she rudely said "We're just a cuts place." Never going there again.
Fast and friendly service... Always get my haircut there!
They were great. We got in quick. The stylist was Great. He cut my daughter hair and did a great job.
I had a great experience and no waiting. My haircut was just what I wanted.
Good hair cut
Hair dresser was nice but had no clue what she was doing. Actually the worst haircut of my life, one side of my bangs was almost a buzz cut while the other side was missed and left to its original length at eye brow level. Not worth the money
I love how Stephanie cuts my hair. She is friendly and easy to talk to. I like the app that allows me to get stuff done while I wait for my turn to come up.
I actually got a pretty good hair cut here but I only been once. I showed the girl what I wanted and she pulled it off better then some of the more expensive places that I have been going to. Definitely will be coming back.
Great staff very friendly very polite
Great service
A good experience during the covid pandemic. Social distancing was easy and they wore masks and had masks available for customers that didn't have one. Everything was sanitized after each customer, I felt very safe ????
I went in to have the dead ends trimmed and was horrified. My hair was past my shoulder blades when she started cutting. This chick has no clue how to cut layers and now it is so short and screwed up that I can't get it back in a ponytail. I have chops of hair hanging down everywhere. All I can do is cry. NEVER go here again. EVER!!!
This is the worst hair cut I ever had,they don't care do fast in and out for customers,talk only 15 min finish for my hair cut,look very bad and all uneven,she not even check,never ,never never,go back again,service at 152st,South Surrey,b c ,her name is Jenny,
Love going there staff is very nice
The manager cut my hair after having a bad cut at another salon she did an amazing job I felt so much better about my style...thanks so much!!
Was clean and good service.
Liz is so awesome. Pays attention to detail. She is a true stylist. Happy Birthday!
Kid is always thrilled with the multi-colored mohawk. Thanks guys!
I can’t say enough good things about Lindsey! My son is on the spectrum and finds it very difficult to sit still for a haircut. She has taken the time to explain to him the tools she uses and gives him a minute when needed. From our first cut to now he is a completely different child for getting his hair done. It’s amazing the bond these two have made and how much my son trusts her to cut his hair. Thank you so much Lindsey!! ????
Hands down one of the absolute worst businesses and employees my wife and I have ever dealt with. If you are thinking of getting your haircut, go somewhere else. We had scheduled for our boys to get their haircut and when my boys got there, we had to wait over an hour "just in case" the online customers came in. There were empty chairs and employees waiting around and they refused to cut our boys hair. When they did cut the hair, they weren't willing to listen to my wife on how she wanted the hair to be cut. In addition to this I have seen their employees disrespect customers by closing doors in their face and not being kind.
I always get a friendly hairdresser she knows how i like my hair cut they always do a good job thats why i keep coming back keep up the good work
Its where I go return to het a haircut. Usually works out for the best.
Angela is a pro she did a great job cutting my hair
My wife recommended I get my hair cut at this location. I didn't have an appointment, although several people booked online ahead of me. I only waited maybe ten minutes before the very friendly stylist sat me down. She listened to exactly what I wanted and did a fantastic job. Although I was in and out quickly, she took her time to make sure I was satisfied with the job she did. We all look for a stylist that cuts our hair the way we like it, and I have to say, I will not go anywhere else. She did a perfect job, a long with friendly, intelligent conversation is hard to find these days. I would recommend this place to anyone,, 5 stars in my book. Thanks
Great hair cut
Not too happy with my cut.i told the girl the sides were too short and she kept cutting.
I unfortunately did not have a great experience at this location. I have very curly hair and have spent many years understanding what I want out of a hair cut. I came in as a new client and tried to be as clear about my expectations as possible. However, I get the feeling that my stylist was offended by my request. I was met with what felt like clear hostility. I have been trying to grow my hair out for a couple years and really wanted a trim in just a few areas. When I felt him starting to cut the wrong area I attempted to clarify what I was going for. At this point he demonstarted what I felt to be rude and unprofessional behavior towards me. I accepted that this cut was going to be added to my list of not great hair experiences and decided it wasnt worth arguing with someone over a half inch of hair. I dislike writing bad reviews and really hope his behavior is not common amoungst the rest of the stylists at this location. Regardless, if you have specific expectations when it comes to a hair cut or have curly hair I would suggest you look elsewhere.
I can never say enough good things about this shop. They are so kind, professional and compassionate! They cut your hair for free if you have cancer! My last appointment was no charge thanks to this awesome policy and it was a perfect cut. They get it right every time and do it with style! Thank you ladies you are stars of the finest kind!
I went in for a simple thin and trim and came out with a mullet... a mullet with a two inch difference on each side. Please please save your hair and money by NEVER stepping foot in this "salon." It may be cheap... but it's not worth it
One of the best hair cuts I have had. Definitely will return . I was very pleasantly impressed with the interaction & professionals that cut mine and my daughter’s hair. Great job ladies
Always get great service and am very happy with the cut.
Excellent. Very friendly and a great cut
I love going here every month. Great service every time
Love the concept saves me time. The staff in orillia have always been great
You get what you pay for.
The online checkin is a joke. Rarely is the time estimate within 30 minutes of accurate. Ive been there when the manager(?) has been talking to stylists while we customers sit there well past the wait time advised. These discussions are not business related. Haircuts range from good to awful. All in all, not worth the convenience of this location for us.
Great prices
Visited this salon after the lockdown, very clean salon they follow all safety protocols. Felt very safe. Online checkin works like a charm. Going back for sure.
I show them a picture of my desirable haircut but the outcome is totally different. Left side is a bit good but different from right side, now my hair and my head are not aligned.
Always have a good experience here. Very friendly people
If I could give 0 stars, I would. My fiance went into to get a TRIM on his hair beard 4 days before our engagement shoot, and he left with two cuts on his neck, a buzzcut and an uneven beard. Even after he told her it is not what he wanted, she continued anyway and rushed the entire job. Even when I called to complain, the lady who answered the phone said the manager is only in store on the weekend, and didn't even care to listen about what happened. Completely unprofessional with a disregard for customer service.
Had to wait too long, poor service, the person who cut my hair had no interest in being here. Clippers were dirty with others people’s hair . She never used scissors to style my hair. A $5 haircut for $15.75. She was leaving for vacation in Mexico next day should have left early.
No stars ..had no choice but put a star
Very fast service. Even during busy hours on the weekend I rarely have to wait more than ten minutes to get a hair cut. They are also very good with children.
Very easy to make appointment Clean efficient
Outstanding cut yesterday, and one of the few "chain" salons that has a staff that has stuck around; so that remember me .
You get what you pay for. Their online check in system is really nice and honestly the place is quite clean, just not very impressed with the quality of the cut. It is very apparent they are under a time constraint per customer, speed is number one for them. If speed was one thing and also came coupled with a good cut, it would be great but quality is not the #1 priority here. Keep this in mind.
hubby had great fast haircut
Great service. Went out of their way to keep my toddler son entertained and calm while they cut his hair.
Hair dresser was great with my son and his hair looks lovely, but I think you need to revisit requiring masks for babies. I was not allowed in with my 10 month old baby as she was not wearing a mask (Health Canada advises against masks for children under 2 years old).
I really like getting my hair done here. Brandy is really quick and professional.
Walked in and was told it wouldn't take long. I left because I had been sitting 40 minutes. I normally come here to get my hair cut. But I'm never coming here again. Waste of my time
Awesome staff. The staff are why we keep comming back.
I just came out from a haircut today and there is a new woman working there.I have to say that was the best hair cut I’ve had in a very long time! Fantastic.
Great haircuts and licensed staff
They fit me in when they were backed up and I got the exact cut I wanted! Very happy
My go to place for the family's hair cutting needs, staff are friendly and do an amazing job.
Love going there for haircuts and the staff is very good with all the customers and the kids that is the only place my 2 kids will go for a haircut
They are wonderful and remember the cut details.
Went for a badly needed haircut, no wait at all... Jen was great, super friendly and fast! (And my hair looks great!!)
Got in line online, was very efficient, as I was walking towards the shop got a text to go right in. Lisa was fantastic, gave me exactly what I wanted, will definitely be returning.
They took customers before me and didnt tell me that you have to call in first and was treated very rude. Completely unprofessional and would highly recommend not to visit this establishment. They honestly treated me like I wasnt even there. May I suggest save your tune and money and visit any other of the many shops in the area! The blonde was very shallow and had the attitude of that she was better then the customer that pays her bills.The other lady was great!
Good prices. Great cuts.
Last Thursday I needed a quick wash and trim and decided to try your establishment, since it was within walking distance. Your front desk young person was pleasant and very polite. A person named Coree I believe, with long blue, green, hair shampooed my hair and when in the chair, she proceeded to inform me that they don't style hair they just cut as they essentially are a barbershop,but she will do me a favour by finger drying while chatting with a young man in the chair next to me and neglecting to discuss fully what I preferred. The process of took about 10 minutes in which my hair was cut badly. I realize I should have done my research but I expect at least, communication and politeness when in a rather vulnerable place Sincerely Sonia shortt
You get what you pay for here, and the staff let you know it! Just awful attitude when I just asked for a trim and tidy up on ends. How dare you ask for all that for $20 bucks
not recommended. they ruined my hair and used the excuse covid19. they aren’t professional and dont know what they are doing. Kitchener location
My mother was going crazy because her hair was so long and at 82 with covid surging you don't want to take any chances. The online check in worked great. You could tell they weren't busy at the time and got her name at the top of the list. She was in and out in a flash and really happy to get it cut.
First time at Great Clips. Very happy with haircut! Thank you Steph! Will definately be back!
Excellent service, but doesn't take appointments
Fast and great service. Make sure you download their app. It's pretty straight forward. Staff is always nice. My to go place!
The best hair washing for the price.
Great Clips is a good place to get a haircut. Their price's are very reasonable and as a female I have found that isn't always the case. I was lucky enough to meet Sue in my first visit. She cut my hair exactly the way I wanted it to look. She is there only 3 days a week 9-2. 1 day I couldn't fit my schedule with hers so I let another stylist cut my hair. I was very unhappy with that cut. I asked her to do a lob chunky style with some thinning. She didn't know the cut I was referring to. So I would recommend that if you are looking for a certain cut make sure the stylist is capable of doing that specific cut. If you just need a trim they are all capable. Overall for the price, the warm welcome and the great products they have(which they run specials on a lot) this is a great place to get a haircut.
Jessa is great. Listens, works with you, has good conversation and patient with children.
Staff was very nice and friendly! I like the online check ins so you don't have to wait in line!
just wanted an inch trimmed off my long hair, she agreed. then cut it to the length of the shortest length of hair, saying she wanted to blend my hair. it would give it a nice glamour flow. she thought I looked much better, I told her I look like a 12yo. maybe the same woman as KurEli KarFow
Great place and friendly staff.
friendly staff, in and out in no time
Love the online check in. And the staff are always friendly and professional
First haircut in months felt really good!
Great idea to use app to place yourself in cue. They keep details of your cut and confirm with you rather than having to go thru the spiel.
Friendly, good price and quality cut
Got my hair cut today. Amazing staff, clean and very organized! Definitely recommend!
I came to Great Clips over a year ago and came home almost in tears. The girl didn't cut the way I wanted. I didn't come back until about 2 1/2 months ago. I've been there twice in that time. I wasn't happy with my hair cut either time. I was just hoping I'd get a different girl two weeks ago when I was there, but no, I got her again. And same thing, didn't like it. If I come back, I will not have her cut my hair.
Nice but to rich for my blood.
They r great its like they all know me.
Quick
Super patient while giving kids' cuts. Very clean store. Excellent customer service. The online check is very helpful. Always a good experience at this location.
Didnt cut my hair the way i wanted at all, butched me, WON'T be back
Been there 3 times now, different stylist each time. Just as another review (Mathew) I have a simple #2 to mid height then hand trim the top with no blend. All three of them did it perfectly! I like this place as they don't mess around I go in I sit down, 5 to 10 min's I pay, tip and leave, I love that. I hate sitting for a 1/2hr when I know it only takes minutes. I have suggested this location to others.
Not too pricey, online booking makes things easy, and staff are always friendly. For someone who just wants a regular trim it's hard to go wrong here.
I mostly use great clips the ladies that work there are absolutely delightful and they always do a great job. Want an enjoyable haircut and leave satisfied then go to great clips. Happy New Year to all the staff and all the brothers and sisters I've never had the pleasure of meeting
They are good at what they do - quick, convenient haircuts. Helpful app informs of wait time and holds your place in line. A good deal if you're not too picky about your hairstyle.
While I received a fantastic haircut, totally unsatisfied with the entire check in and waiting process. Been trying to get a cut for the past 4 days but the wait times showing were always in excess of 45 minutes. Finally had to do it yesterday. Started the check in process showing 40 minutes and at completion it had jumped to 47 min. I ran a few errands and during that time a few more minutes were added, it turned in to 55 minutes total. When i arrived there were 7 people waiting plus about 4 more checkins showing on the system and a few walking ins were told it would be about an hour and a half wait. The problem was only 2 stylists were working and apparently new coupons were just released. The guy ahead of me paid less than $10 I paid more than $20. It was a great cut well worth it...but the system is broken. When this location opened last year they had 4 or 5 stylists working and that number has slowly declined. I will give them one more chance in a few weeks, however, there are other options.
Never
Great quick service
5 minute wait time. Very polite stylist took care of me. Nice experience. I'll definitely go back.
Completely messed up what I asked for. My Aunt was pleased with her cut. Only reason I am giving a 3 star
I visit great clips at different locations. Unfortunately the one at upper James in Hamilton I had mixed experience. For both my kids I had terrible hair cut this time. At the end of hair cut I checked the finish look of their hair. The attendant sprayed a lot of water on elder ones hairs and did a very clean comb. When we come home and dry after shower, it is as if a amateur did. Few places it's cut deep and others on level. Over all its terreble look. We may have to have him apply gel untill next cut. Very disappointed.
Great job managing the busy salon during this hard time the receptionist was nice and friendly and my stylist Liz did everything I asked i will be back with all my friends
Absolutely the worst hair salon I have ever dealt with. I was told that my 16 month old son would have to wear a mask after we arrived. However, no where online did it say that a child under 2 would be required to wear one. So we waited 85 mins for no reason. Terrible customer service and I would not recommend taking children here.
Got a haircut earlier and this was my horrible experience, I showed her the hair style that I want but it turned out into a nightmare. Not recommended for women haircut.
Well never go again bad service , online service is a joke , and one person another joke
They are good for cutting little kids hair, do not go if you want a fade easily one of the worst haircuts I have ever gotten it was very rushed when there was no one in line waiting.
Enjoyed my visit and got a Great cut
You never know who you’ll get to cut your hair - so you can walk out a 5/5 or a 3/5!
Was quick to get in. Staff was friendly
good people
Was told only first come first serve basis yet a 78 minute wait... how is this possible. Whatever. Moving my family's hair cutting needs somewhere else!
They do a great job on my sons hair. A while they did a Mohawk on him and you couldn’t have seen a better one! Very happy every time we go.
This is a free country, but not at great clips
Liz is amazing. Always takes good care of me. Highly recommended her!????
Pleasant ladies giving you a cut or trim never much of a wait line perfect for a quick cut
Forget the ladies name who cut my hair. The same girls been cutting my hair for over six years, I’m out of town and stopped here and if I’m ever in the area again I will definitely come back.
Like the way they cut hair and talk two people wow getting their haircut
Best place to go. why spend 70+ for a beard trim when everyone forgets they do it here as well. usually for under 30 :-)
Horrible service. Terrible cuts. Never go again. Avoid at all cost.
Son got a great hair cut at 3 years of age and hairdresser had great patients and cut hair very nice! Wish all the hair dressers at location were as kind and welcoming as our hairdresser was ????
The employees are all cheerful to help you & serve you with a smile keep up the great work
Been here around 7 times and its always been great service and an awesome haircut ! Make sure you check in online so you can just walk in and get your hair cut instantly even if people are already there waiting. You have an hour or two to get there when you check in online aswell.
Donna cut my hair and I was very happy with the results. Great conversation and excellent experience.
I like how everything is in a data base . So if you gotta good haircut last time u just tell ur hairdresser" the same as last time."
Always happy with my cut. They keep record of your visits cut types etc. Usually no wait. Senior rates.
They close on Sunday at 5pm. But they lock the door at 420pm. I called today and asked what time do you close today. A woman said 5pm. I said ok see ya in 10 min. The door was locked at 420pm..
Since they only do haircuts, the staff is very quick & qualified????
Horrible place. Couldn’t even take simple instructions. Next to that it was way too expensive. Definitely will not be returning and I will make sure no one else makes the mistake I made.
Very happy with haircut for child. Stylists are very good and caring with children. This salon is clean, safe and comfortable.
Friendly service, always clean, never really had to wait more then 5 minutes.. always leave happy !
The online check in is great. Very friendly staff
Great for busy people who do not have the time to wait around. And the check in on line app makes wait times even shorter
Some of employees at the Highland Great Clips are very unprofessional and talk very rudely with their customers. Great clips hires employees who don't have the skill of giving an haircut properly and are not capable of understanding what the customer wants or say. They just want to finish the job quickly which results in a bad haircut and then take your money. They are very impatient with the client and speak very rudely when asked something. This place is not worth 20 bucks or worth the money. Way better to go to a salon or the nearest barbershop.
Great prices, like booking online,.friendly staff
Josie is the best stylist in the industry I've been going to her for years and never disappoints 20/10 ????
Do check in before arriving on weekends, it would be then fast enough.
I decided to try this Great Clips location at Royal Square as it is close to where I live. Yesterday there was a bit of a commotion as it seems like one of the stylists was trapped in their washroom. Looks like it was quite a while too as I had to run next door to the Safeway to use their washroom (as the one at Great Clips was obviously out of order) and by the time I came back she was still trapped. What was even more unprofessional to me was the manager there was asking the customers to help open the door instead of calling 911 or even a locksmith? I’m glad it wasn’t me that was trapped inside as the staff/management clearly had no idea what they were doing. I would have panicked and called the Fire Department and had that door busted down! The staff all in all seemed pretty unconcerned about this clear safety issue and continued accepting more customers. It left a bad taste in my mouth...I won’t be coming back!
Great hair cut. Great price
Heather very good!
Worst haircut by a lady (did not get her name), even the school kid should say would do a better job. Loose ends everywhere not blenched in nicely giving a terrible look. Repent to have a haircut, was looking better before the haircut. Told how I wished but to the deaf ears. No cut infact just a trim sideways that too horrible without any proper blending. WOULD FIND A BETTER PLACE rather than paying $22 for spoiling a haircut. Zero stars and even negative.
The ladies are awesome over there
Friendly, fast, and affordable, Great Clips is perfect for a cut or trim. Seriously, only $25? They really know how to handle naturally curly hair! Two important things to know: 1. They do not dye or colour hair 2. They are always giving bavk to the community. Today when I came in, they were gathering donations for the local food bank.
Went in for my usual haircut.Told them I was taking chemo so not to worry if some of my hair came out.The manager & a hair dresser were close by,the manager immediately responded NO CHARGE.I was told they have a KINDNESS PROGRAM & I did not need to pay.As I did not know this I was in dismay.Anyone knowing what it feels like to go through cancer treatment would realize how special this is.Thank You so much for making my day.I am sorry misplaced the managers name & hairdressers also GREAT CLIPS Thanks
Great service and good coupons when you get them!
Very friendly approachable service. Very well done cuts in my experience.
They cutted my uneven
The young lady who cuts my hair is awesome and does a great job. Prices are good as well
I always have great experience girls are great and I will always return thanks for great service
Super friendly service and they do good work! Highly reccomend
Great service. People are courteous and quick to please and fast. Got a great haircut
Always friendly and always get the right cut
Very nice ladies
A big thank you to the Great Clips crue and a bigger thank you to Liz. You did a great job with my hair and it was a pleasant conversation. Thank you again
Had been here a few times before, had some good cuts and a couple rough ones but nothing as bad as what I got between Thanksgiving and Christmas. I walked in with shoulder length hair. I told the girl I wanted a stacked textured Bob. I asked if she had done it before and if she was able to (I ask this before I even sit down because of bad experiences elsewhere). She said yes. I asked for the back to be no shorter than the bottom of my ears and the front no shorter than my chin. After an hour of her cutting the back of my hair I reached back to find that most of my hair was gone. When I asked her about this she said she was trying to get it even. She then confessed that she had only been cutting hair for 6 weeks at that this WAS her first stacked bob. I asked her to leave it alone and just try to make the front match. After another 1/2 hour of her cutting she had to ask her colleague to finish. By this time I was shaking and in tears. She never apologized for the cut only for the amount of time I was there. She still charged me but gave me a card for a free haircut. When I got home, I read that the card was only good for veterans, not that I ever intended to return anyway. I have now had to have 2 people trim up my hair to try to make it look good. It is now Feb and my hair is still a half inch from chin length. Will never go there again!
Speedy service at a reasonable price.
Despite calling in before coming that I need a haircut appointment and lady over the phone told me yes you can come in and when I reached after 15 mins she was like sorry we are book for today. Pathetic service so frustrated that even wanted to give ZERO star
Really good staff and customer service ????????
Belinda does a great job. I always enjoy her happy, chatty disposition.
Awesome place
Great ppl!!! Tanya and Sarah are awesome stylist!! I'll be back as long as one of them are there
I had my haircut with Ellie and she did an awesome job cut the way I asked. I have short hair and the cut was great. I will definitely be back to see her. Thanks
On time, easy access, delightful stylist.
Great first time experience. We walked in after being turned away from another salon and were made to feel very welcome. They treated my daughter like a princess
Great place. Always fast and the stylists are friendly and do very nice work.
Employees were wonderful. Great conversation, clean establishment, courteous and professional.
Went in there to get my hair thinned and trimmed and when I left it was slightly uneven. I had a huge line in the back from a random chop of the thinning shears or whatever they are called and the ends looked awful. I ended up going to a different salon the next day to have it fixed
Karri-Anne is the most skilled and always delivers. Give her a raise!
I wanted fohawk, she did a lazy job. My hair is uneven and still long. Yet I still gave her a 50 percent tip. Smh
This place is great. The staff is very friendly.
Great haircuts, very nice staff, and good prices.
Definitely recommend Krystal at this salon! she was amazing and very welcoming. This made my experience a good one, that will make me come back again !
Place is always clean. Staff are nice. Always leave with my haircut the way I want it. Thank you ????
Food great!
Great people who cut my hair the way I want it
Great haircut
If
Their App makes finding a location with reduced wait times easy, and the online check in is great also, keeps your place in line as you drive there.
Friendly staff, great quality, great price. Will be going back
Poor service it's like they are doing you a favor
Been visiting the salon for over 4 years.... very clean. Friendly staff and good service.
Wow! I will drive an hour to get Shelia to cut my daughter, and my hair. Have paid a lot more for years, at several area "salons" and never as good as Shelia can cut. Several times now. She is an artist. My daughter and I have boring hair, til she works her magic. I was thinking that great clips should pay stylists that have more experience more. Great job at great clips! Thanks!!!
Good haircuts, friendly welcoming staff, good price, overall worth going back year after year :)
The quality of the haircut definitely depends on the person cutting the hair. The haircut I got a few weeks ago when they first opened was way better than the one I got today. It was done by the lady from Lethbridge that was training the new people in this new shop. The lady from Lethbridge didn't just shave my head using the guard. She actually looked at the shape of my head and cut accordingly to what would look nice.
Terrible experience! I came to have my layers shortened and hair thinned. None of the length was to be touched other than some texturing along the bottom. My hair was about 2 inches shorter than the picture I showed the stylist (just below my chin). Instead of leaving the front blunt she took at least 3 inches in some places off the sides which completely changed the whole look of the cut. The front was now shorter than the back yet when I had arrived it had been the reverse! When I asked her about it she tried to justify what she had done instead of owning up to her mistake. I used to cut hair for a living so I know that what she was trying to 'sell' me wasn't correct. She has set me back at least 4 or 5 months worth of growth. And, to add insult to injury my hair was left longer on the one side and I had to fix it when I got home! I used to tell people to go to your salon and if she had owned up to her mistake I would probably have come back, but not anymore. Extremely unimpressed and will not be back!!
Friendly, efficient staff.
Love that they have a check in app. So I don't have to wait there for an hour. I check in home and show up 5min before im due. It's awesome. They also keep a record of your previous cuts so you can literally say " I have the same as last time" and then they do it. No idea why every chain doesn't operate this way.
Friendly environment. Regularly sends out coupons to get discounts on haircuts.
Great place for an inexpensive hair cut.
I have always had a good cut with fast, friendly, and professional services. Can't beat the prices!
Overpriced and sometimes slow
The owners are not nice at all. Very rude and stylists don't last here very well.i am tired of coming here ..i will go to another location.
The hairstylist did a really good job with my son's haircut. He was happy ????
Great service and price for a haircut. Don’t expect anything fancy. Online checkin is pretty convenient. Know what style or cut you want before hand or be specific with what you want.
Not to long of a wait time and Christine really listened to what I wanted. Really happy with my new cut.
Inexpensive and quick place to get hair buzzed to the wood
Dint know how to French braid
Arguing amongst the staff and older lady stylist that said she didn't want to cut hair and then begrudgingly called me to have hair cut. Decided it would be dangerous to have someone working against their will messing with my appearance. Woman should be fired. Worst customer service I have ever experienced.
The staff are friendly i like this place
Great service. Courtney is amazing.
They did a nice cut.
Great cut. Great price!
I stopped here for the first time yesterday. I have an angled bob cut, which has been ruined on me so many times. Nikki did a fabulous job. I'm loving my new cut. Thank you Nikki! ????
On Tuesday, my boyfriend and I both went in for haircuts. We love great clips for the fact of how convenient it is to get a hair cut. I recently bought a shampoo that I had a major allergic reaction to. My life has been miserable for the past 2 weeks. My hair became so damaged in such a short amount of time. My hair was sad and seriously needed some TLC. My name was called and I got paired up with a hairdresser named Dee. Oh my, thank GOD I got paired up with her. She knew exactly what to do. She washed my hair and cleansed my soul I swear, haha. I was in such an uncomfortable state until I sat in her chair. What a difference from just a simple, gentle shampoo. She then cut my hair, she took almost 3 inches of and I wasn't even upset. She just did it because she knew this would be beneficial for my hair. She then cut my bangs, I mean actually took the time to cut them properly and create a thick look. Not like I have little long strands that are shorter than the rest of my hair which many hair dressers have done in the past. I was honestly just so amazed by this whole experience. She did a wonderful job and seems to be a very kind person with just the small conversation we had in her chair ! Thank you sooooo much Dee! ♥️♥️♥️♥️ I just moved here and you will be my hairdresser for now on. Shantel xxx.
Received a very short cut that was not expected
Very good.
Great service, never a long wait. Very good prices for very good haircuts - took me by surprise!
I had a haircut at this location recently and I am very disappointed with the outcome. The stylist (Olivia) was very rude and aggressive, it really felt that she was working against her will. Though my hair is short and easy to cut, the haircut was so terrible that I needed my friend to trim the edges again as they looked awful. Unfortunately, my entire family and some of my friends usually go to this hairdresser. However, I really don't think they will continue to do so if the management didn't mitigate the situation very soon. PS.: As requested, I forwarded my compliant to the email you provided in your response.
Daughter went in for a basic trim. A woman who appeared to be the manager cut her hair. Came out with and extremely uneven cut with a variance of at least three inches. I went back in the store on behalf of my daughter who has now refused to go back. Same woman met me with a combative attitude and only offered to “to clean up” the cut a little bit - which given the first attempt was not an option. Mistakes do happen from time to time but in this case the cut was so bad there is no reason besides carelessness and they addressed the concern with no concern or empathy.
Friendly
Donna is great hairstylist. She provided me the best experience by talking with me. She is so interesting. Very satisfied with my haircut. Will come back soon
Josie is an amazing hairdresser. Love the way she cuts and styles my hair
Checked in online no one was on board when we walked in the watched them take 3 people who checked in online after us . Asked about it and got attitude and they tried lying saying they came first. So frustrated i cancelled my haircut and just got the kids done quickly. They botched the one childs hair and we are very unhappy with it kinda glad my hair wasnt cut that day .
Good clean location friendly staff but parking can be busy at times
Absolutely awful. The lady brushed my hair so hard it broke every single time. She was the rudest person I’ve ever dealt with. Do NOT go here. Most of the time the people are fine but that woman needs to be fired. Beyond angry I didn’t say something to her after she ripped out all my hair. I didn’t catch her name but the side of her head was shaven and then the top was in a little pony. Looked exactly like the stereotypical society reject that barks at people.
Great service
Long waits be in a mixed order Staff told me. You can get a haircut in 15 minutes. I wait 40 minutes. He said you could do it next time, but theother guest first. I will never go back.. horrible experience.
Just there yesterday. Will be back.
Very nice
Visited this location after the COVID lockdown. Very impressed with the cleanliness, staff is very polite , good service and overall a very pleasant experience. Good Job Team.
Great
I have very curly hair, and wanted flat ironing done.The one girl said she can do it and it was the worst hair done ever and i paid $84 dollars for it. If you can't do it, don't say you can. I wouldnt reccomend this hair salon to anyone.
No wait time to get in and the woman that cut my hair was very friendly, quick and did a good job. Overall good experience and I believe it was around 25 dollars (Male getting simple haircut)
Asked Lisa for a 'high fade' with a 'faux hawk' on the top for a Men's haircut (very standard). You can see the three levels on my head with no blending. I had hair jetting out from the crown and asked her to look at it from my angle. She wouldn't listen to me and even began arguing (very lightly though). Absolutely the worst haircut at a whats supposed to be a premium hairstying shop.
Absolutely convenient.kind and friendly staff doing great job! Thank you Great Clips!
It's a regular hair cutting salon and its unisex. The people there seem to know their job and we were out real quick. The waiting period was hardly 5 minutes though on some days it could be longer. They have a nice waiting area in case you need to. Rates are around the 20 dollar mark for regular cuts
Hair dresser did not know how to cut hair and.. she cut my hair too short.
Poor service and rude service, I ask her to write paper , she keep speaking continue , she already know I cant hear, I told her write paper! I left because of this service poor
It was great than6
Clair Road Store. Worst hair cutting experience of my life. Cut was sloppy to the point of careless. Cutter totally uncommunicative, not even a grunted acknowledgment of a 20% tip. Stay away!
Love the app and being able to book an appointment on the way
Donna did an Awesome Job on my hair cut!!????????
They do good work and the staff are friendly and courteous.
Good, safe place, they sanitized their tools before they cut my hair, they wore masks, I wore a mask :)
constantly understaffed. i was hoping for a haircut. did the online check in. wait time 45 minutes it said. i added an extra 5 min because my experience told me you still need to wait. when i showed up I was told itll be another 30 min.... 2 people were working in there at 5 pm on a workday. i think they have 10 booths. so i tried the following day again. online check in... this time the wait time was 89 minutes! i wont tey again. seems like its a Chilliwack only problem with probably not enough staff.
Got exactly what i asked for. Spot on.
For my very fine and thin hair Humaira(spelling?) is the best stylist. Staff is very friendly and the shop is clean and bright. I recommend it all the time.
Friendly stylist. Good cut. Not busy.
Took my elderly dad over for a haircut...great service
Online check in and very clean
Finally a place that cuts my hair the way i lije it
Decent haircut, no wait, average price.
Super rude staff with zero knowledge and professionalism about hair cut.Not worth a single penny.
Did a great job with my sons hair
JULIE did exactly what I asked her to do, and though I am not a stylist, she understood exactly what I wanted
I went a couple weeks ago and the woman whose name I don't remember cut my hair completely hacked it. She left the front of my hair longer then the back and now my hair has like 4 different lengths going on. I cant do anything with it. I have to let the back grow in long enough so I can cut it again. WILL NOT GO BACK AND I WILL NEVER LET THAT WOMAN TOUCH MY HAIR AGAIN. I'm so irritated. I wanted ti go back in and say something but figured theres not much they can do to fix it. I've been to Great Clips multiple times amd never had a problem until that woman touched my hair.
Excellent customer service although I had to wait it wasn't to long before I was able to get in and get my haircut.I am happy I have found a hair salon that I can finally go to.Will definitely go back.
Only waited a few minutes, very clean and covid protocols followed. My stylist Nina was so friendly and understood what I was looking for. She took the extra time to do it right which impressed me. And so affordable! Great experience!
Devastated and angry . I had such a horrible experience at this place. I went in with very long hair and asked just for a trim, I showed the lady exactly what length I wanted. And double checked with her, explicitly stating that I didn’t want it short and again showed her on my body the length I wanted. but of course, she hacked off all my hair and left me with shoulder length hair when I came in with hair down to my belly button. She then went on to tell me that all my hair was dead anyways and that this was better. it’s completely disrespectful when a hairdresser dismisses what you ask for and does whatever they feel like. I don’t care if it’s dead, it’s my own hair!!! UPDATE: The owner was very accommodating and understanding. He was able to rectify the situation as best as he could, which I appreciate.
Worst haircut ever! My 2nd visit, first cut was nice. Today, Sat., Feb. 29, 2020... sitting in my car bawling my eyes out!!! I'm looking at it and I can't believe what I'm seeing!!! Not passing those coupons on unless I find an enemy!!! Doesn't even BEGIN to resemble the picture I showed the girl...real kicker is the picture was me! Mortified!!!
Never pleasant when someone smells like an ashtray is doing your hair. Will never go back.
Great haircut... as always! Thanks!
Was great, always get my hair cut there
Friendly and well proceed as always
They didn't have a time slot
Great experience. Very friendly
Good and cheap haircuts,
My go to for a great cut is Liz. Every time I leave with what I expected!!!!!
Friendly and professional stuff! Convenient prices.
They chopped off almost all my hair when I asked for a trim n small layers the sad part u don't get a refund or money back they said I'll get the manager to call u back n sure enough no call . Don't waste your money on these people.thwy don't even have a curlers or flat iron
They are awesome so nice and u get everything u asked them to do
I was #5 on the waiting list then a couple came in and suddenly i got bumped down to # 7. I talked to one of the staffs and said that people that booked online are the priorities thats why i got bumped down.
My husband got his hair cut here this am. It was his second visit. When he came home he was so upset. The girl started to cut his hair and said oh I guess that's pretty short. He says yes way to short. She says oh well I've got to finish it now. He is bald! In the 20 yrs we have been together and all the haircuts he has had. I have never seen one as bad as this!to top it off he paid her! He will never be back and I will make sure everyone knows who cut it! Disgusting!
I don't think these people went to school, they made my hair worse!!! I'll never go back!!!
Fast service and never waiting long with the app
Disrespectful hair cutter and very uneven haircut
asked for haircut information and the lady wouldn't tell me, says it there's information, no it's my hair cut not my sin card number or my visa number????
Did a great job. No wait friendly staff
They were rude to an elderly woman who didn’t speak good English. The cut they did for my daughter was sub par. I wouldn’t have cared much at the price listed clearly on the board (children’s cut $16) but they charged me $36. Overcharged, underserved, and rude.
Im giving this 5 stars because it doesn't go any higher... I called and asked if they did babies hair and if I could bring my son in. They were nice and answered my questions and said to come on in. We got to Great Clips and we were greeted by a woman who was very kind and helpful. Both ladies were busy helping clients but we only waited a couple minutes for our turn. A lady named Anne called us over and asked what style I wanted my 21 month son to have. She helped me choose a length that would compliment his hair color and age. She was so friendly, kind and treated my son like her own. I was so impressed at how well my sons hair turned out- it was exactly what I wanted! They took notes on his hairstyle, so next time we go in, they know exactly what we want, without having to describe it again. I was truly happy and impressed at the speed, service, cleanliness, skill, attitudes etc. I will continue to bring my baby back to see Anne in the future and highly recommend Great Clips and Anne if you want a professional haircut with friendly care and conversation!! Thank you Great Clips and Thank you Anne! You made my sons experience wonderful and I know he will enjoy seeing you again soon! ;)
Well I went into great clips to get a haircut, now I was waiting for my turn, it was a hot day and I was looking at their procedure. Here is what I saw, upon finishing cutting a clients hair, I noticed an absence of the blue bottle disinfectant that hair cutters soak their combs and other tools used to cut hair in, so my turn was up next, I said your not going to cut my hair with that are you, she looked stunned, what do you mean she asked, I said is it not policy to soak these in disinfectant before you cut another persons hair, she did not know what to say, but I did, I said I am out of here. How do you know what condition the other persons head is in and what you might pick up, you don"t, thats why I left and would never go back their again.Well out of fairness and respect for the owner who asked for the location of the business its Yonge st and Big Bay point in Barries south end, now you know where you need to take action.
Good prices and I love the online log in!
Generally this place is good. 1 star is based on today's experience. The stylist was not a stylist at all. Wasted 20$. She did not make it look any better than I walked in with. Everytime I will ask her to get the layers sorted her reply would be "ya u know that's how ur hair are we cant change the texture of ur hair". She almost repented this phrase differently like 5 or more times. Well thanks for telling me I have bad hair when I have the most naturally curled hair. I then got frustrated and got up and left. I wish I would have called j to check if my old stylist lady was working. This lady who was probably Asian lady ( with a nose pin) should learn the meaning of customer service first and then hair cut. I am so disappointed today.
Great place love the app
Wonderful service. Great conversation. Gave me a discount just cuz :)
I don't get consistent hair cuts. Some young ladies don't know how to cut short hair.
Nice ladies
Excellent service. I like their check in app. It is very handy to manage waiting time. They do most cuts for men, women and kids very well. My family and I have never been disappointed.
I didn't know you could screw up a trim, she managed to do it twice in one sitting. The first after telling her to cut a few inches off, she just cut split ends so that she didn't really cut any length off. The second was after I told her I was comfortable with a certain length she hacked everything off to that length so it was a long haired bowl cut with chunky ends. Never returning and don't recommend to anyone who likes their hair
Thanks Josie!!!☺
Service is very poor. I was waiting there for around 20 min and no one asked me to come and sit for the haircut. As two of their employees were free and were using their cellphone in front. If it would be possible i would have given 0 star.
I was there on a Saturday. Appointments made at the door. Told me time to come back. I was in line and they kept taken the men One man was booked 10 minutes after mine. He was taken first. Should just says it's men's day. I could have come another day
Good prices. Great staff.
The lady did an amazing job on my 2 year olds hair. My daughter was squirming like crazy and she kept calm and finished quickly. I am more than impressed with how great she looks! Best haircut she's ever had!
No muss no fuss always easy and great value!
Great hair cuts for a great price. Plus it is very clean and the hairdressers listen to what you want or are looking to get an idea of.
Checked in online, got there when it said it was ready for me. Still had to wait another 45mins before I was seen. One girl left for the day and one was on break. This usually wouldn't bother me but was there for my toddler and had my youngest there also. 45mins is a long time to wait. My 2 year old ripped off her mask about 30mins into the wait and the lady working there said "does she not have a mask?" Umm yes, she's worn it the last 30mins patiently as we waited our turn. This is why we checked in and waited for the 15min notice before heading over. Was not impressed.
Very quick, very friendly. Mauricio is the best!!!!
In and out. With a great cut.
They cut my hair exactly like I wanted and the service was outstanding.
If I could give this place zero stars I would. I told the lady very carefully what I wanted done to my hair. She did not listen and cut off way to much without even measuring. I was very unhappy and had to still pay full price even after I showed her how uneven it was. I ended up having to still go to an other place just to try an fix it. I highly recommend you do not go there.
Bit of a wait but was worth it. As the haircut was under 20.00.
I rarely write reviews but I just have to in this instance. Had a haircut here recently. Cut way too short than I asked for, not to mention it is common sense that when you are cutting wet hair you have to account for the fact it will shrink when it is dry and look shorter. I could tell it was going to be a disaster when she started cutting without even straightening and fixing my side parting. The end result - too short and uneven. The station itself was dirty and looked like it hadn't been cleaned in years. Never again.
Great service and very affordable price
The girl who cut my hair didn't put the white paper towel piece around my neck and I got hair all over my neck, so when she was done I was so anxious to get back home and shower the itchiness away that I didn't notice my hair is uneven. About an inch behind my bangs, the hair is about a cm longer than the rest, and it looks utterly ridiculous. My hair was even and uniform in length on top before coming in, I told her I wanted the same just shorter, and then specifically mentioned how I don't want the front to be longer than the rest. And I still ended up with this stupid looking rhino tusk looking hair-do. Thanks a lot!
Christine is fabulous!
Good haircuts most of the time
Awesome service with a smile. Great staff!!
Went in with my 3yr old son for us both to get a haircut and it both ended up absolutely terrible. The guy doing mine had his hands shaking really bad. He couldn't possibly keep it even with how bad it was and I'm having to try and fix it at home. My son's turned out better with the other hairdresser but still very uneven in places and we have to do touch ups as well. Will never be back to this place.
The lady over there does n’t even little bit knowledge about haircut, she’s just making money. I had long hairs & it took long to grow but she all messed up. She said your hairs has problem but problem is with her not my hairs. She charged me 21$. Then same time, i went other barber shop nearby & again spent 23$ there to fix my hairs. Seriously, it’s worth to go here.
Great service and never a long wait.
Used the app and got right in. Friendly, skilled stylists. My favorite location for years.
Awesome my hairdresser knows exactly what looks good on me
Omg if I could give zero I would. You ask a male who is a senior about shave depth. Who are you kidding. A total joke. Ladies if you go there AVOID imagine what they will do to you. Highly doubt anyone there is licensed. Total joke.FYI no one there is licensed to cut hair.
Stacey is very talented and fantastic!! Unable to schedule an appt, as no one answers the phone and the mailbox is full! Very frustrating!
Good place to get a hair cut
Good haircut for a fair price.
Quick easy hair cut good prices
What a great place to get a haircut. I've always had a great experience here.
Great location and place, good price point. Unfortunately the stylist didnt listen to my spouse on what she wanted done with her hair and screwed it up. Unfortunately I will not be coming back to this location.
Hair stylist Michelle was rude and the haircut was unpleasant...
Haircut was very rushed and not happy with the result.. too much was cut on the one side of my layers, looks like a chunk of hair missing now.. it's not blended into my other hairs at all
Very clean and very friendly but you still have to wear a mask till the end of June
I took my son there today. He had his hair cut by an older lady with red glasses. She was VERY RUDE! Very snappy and we felt very rush by her!! NEVER AGAIN not even for $2.99.
I have had some horrible hair cuts but this was by far the worst. The young kid covered in tribal tattoos was by far the worst stylist I have ever encountered. Really really bad. Long patches of hair , bald patches etc etc. I was not wearing my glasses so I just agreed when he asked if it was OK. Once I got home and put my glasses on I was astonished.
Great haircut. I am very pleased.
Just excellent today...Feb 4/21...the young gal who cut my hair nicely this am was so pleasant and engaging and did a rather good job on my hair too! Thanks! (: This exact Great Clips location on Cooper is my go to place typically and always friendly and a decent hair cut each time to how short I want it. Plus I like when they run specials like today...$14 only!
They know how to do job
Great hair cut !!
Got right in and the beautician did a fantastic job with my grandson. Very nice, she helped us decide how he wanted his hair. He loves his mohawk.
Great staff always walking out feeling fresh
Friendly
Fast and good work, cheap too, friendly.
Stylist was rude, and made me + 3 other walk in customers feel like lepers because we have breathing issues. The other customers cancelled their cuts and I should have. Will not return. No matter what I tell them I they cut my hair the total opposite.
I've been going to Shari for a hair cut for years now, always does a great job, very professional and treats her customers well. Also, Iqra was extremely proficient on the phone. This is a great place with great service and delightful staff.
Awful customer service! Husband and 2.5 year old son waited for an hour(which is ok, I understand social distancing and limiting people and being busy in general) after speaking with someone who advised they WOULD cut my sons hair only to have an employee come out after waiting and saying “my son was to young for a haircut and that the health department isn’t allowing children to get theirs haircut??? My son was also wearing a mask (which is freaking amazing since he’s only 2!!) and masks aren’t mandatory in Peterborough until August 1st! Glad we were forced to take our business else where and he was treated amazingly. Will not be back! And I will also be making a complaint with BBB and calling the health department.
not a bad place for a hair cut
Affordable place for a Hiring cut.
Went there around 5:45pm ... a lady working there treated me like I’m deaf ,and she got mad that I didn’t see the sign that it was closed..... THE EMPLOYEES ARE VERY RUDE! Do not go here!! I would rather pay a 100$ then get a haircut here. DO NOT GO HERE.
Been here several times to get my daughter's hair cut. This is the last time as they don't seem to actually listen. The last time I said below her chin and the woman cut it to her jaw. This time I said again BELOW the chin. The guy cuts it to just under her ears. I should have learned my lesson but I believe in giving chances. I am now of the opinion you get what you pay for and this place is terrible.
Tamera, at Great Clips, Langley, is the only barber in Canada who cuts my sideburns the way I want them. Great service.
I checked in for an app. And they locked the doors with me standing there plus there was still 10 mins before closing.
I went in yesterday wanting something new because I was bored from 2 years of growing my hair out from a pixie cut... I had hair down just past my shoulders and wanted a shoulder length inverted Bob... I was so sad watching her cut... she got kinda close to the style I wanted and I was OK with it.. but then she kept cutting and cutting... I made sure when I went in that I had enough hair for a pony tail... so all my work growing it out wasn't gone and now I have a chin length regular Bob.... and I hate it... can't do anything with it now to fix it because it's so short abd my beautiful thick hair os so thin... I even showed her pictures before we started and it was a simple cut... worse haircut I've ever had
One more professional hair cut compliments of Kira. Always a first class appointment. Larry D
Very nice place..the behaviour of the people are also really good. No wait time,as I've booked it online.
The women there really care about you and the man that works are also the gentleman elderly man he's a very good hair cutter
Always get my hair cut at this location. Great service and friendly staff.
Get my haircut at Great Clips, never disappointed , some long time staff & keep track of your last cut. On line booking always helps. To be clear I'm talking about the store near Walmart.
Excellent staff great cuts and they care!
Great experience every time I’ve been here
I like the register on line service. Makes it quicker in salon
I have used this salon several times now with excellent service and great results. I have noticed that the hours have been reduced and getting later appointments is an issue. I assume it is a staffing problem that I hope they can resolve soon!
Walk in was great with no wait time but , my stylist of the day was Monica . She was rude , impatient and bossy . I have never seen such rude and bossy hairstylist ever in my life . I use to love coming to this store now not anymore even if I ever come back for haircut I will never render her service . She has no customer service ethics .
Fast, excellent service
Extremely rude I called about a specific haircut and asked if they have experience with it and they gave me extreme attitude saying they are all liscenced and know what they are doing the reviews were bad but I gave it a try and went in and let me say big mistake I'll never go back now I know what fast food haircuts mean.
Lots of staff on so very quick. Reasonable price.
I go here all the time to see Susan. She is an excellent stylist!!
Efficient and accurate
You can never go wrong here. Liz is my stylist shes very quick and the quality never lacks. The ladies here always are fun and upbeat around us I will always come back here I reccomend my stylist to anyone who asks.
Fast and friendly
being a good customer i want to convey a feedback to the owner to save his business, the employees really need to clean their products while applying direct to the customer. I walked in the store and one of your employee attended me i showed her the picture that i want zero no. fade, she denied that she wont be able to do that fade coz she didn't have the clip. I said no problem but i want the lighter fade. She started her job and at the end i really got a "bad haircut of my life". She was not able to merge the fade properly. She took the clip from his co worker and didn't even clean it. It was really disappointing. I got a pimple type thing, right there where she applied the trimmer. I could do better haircut on my own if i knew that i would be getting this haircut from your store. I went to the counter and i said m not happy with your service and paid the bill. She didn't even realised that she need to apologise. Another employee came ahead listening my words Indian lady (punjabi) she corresponded with me and admitted me that she didn't do well with the haircut. Its nice of her that she told me to wait and she gonna merge the hair. Apart from this, as i explained above its a duty of care for the employee that they need to be concerned of.
Great service and price
Absolutely amazing place to get your hair done the girls are chatty which is awesome and its a place to go back to over and over again
HORRIBLE HORRIBLE HORRIBLE one of the cheapest places to get your hair cut but I learned the hard way "you get what you pay for." I've been there 4 times and out of the 4 times I was there I was only satisfied once.. and it was by a stylist who had just started. Whenever I get my hair cut there they most likely do a sloppy job, when I ask them to fix it they always try to tell me otherwise saying that it wouldn't look great (the way I asked them to do it) when really they are just lazy! I got my haircut there today and when I got home I took a real good look in the mirror and noticed some patches of hair that was left on my head. She didn't even do it the same way that was recorded the last time. Do yourselves a favor, spend the extra few bucks to get a descent haircut rather than getting a deal and getting a haircut that just looks plain... awful.
Fantastic place to get a haircut or other hair solutions and processes. Excellent choice of hair products and services. Excellent customer service and Veronica(mgr) is real customer service driven individual which makes this an excellent experience. Prices are also very reasonable as well. Staff very knowledgeable and listen to customer needs and wants.
Excellent friendly staff
Been going here for the last 5 cuts, have had the same cut every time a nd all off a sudden they charge extra for putting a line in my hair. Was advised that the stylists probably just forgot in the last, but I call bs on this. I’ve gone to the one on Rymal before this for over a year monthly and was never been charged for getting my haircut. They will nickel and dime you
I wanted to get a simple undercut that went halfway past my ears. I got it cut and it was about an inch above them and I have curly hair so it just balled up at the top of my head. They're really bad at men's long hair, so unless you want a buzz cut don't go here.
Awesome job
I love my hair! I have been scared to cut my hair since I got a bad pixie years ago and I tried this location today and I LOVE MY HAIR! My stylist did such a great job! Thank you ❤️❤️❤️
Good prices. Short wait if you check in online
Ok..
Very busy but i was in and out very fast.
Will never go back after the hair cut I got there
One star for the online check in app, was very disppointed, I have curly hair, she spray very little to no water or conditioner on my hair, cut it in like 5 minutes, done. Never in my life has anyone cut my hair that dry. I straighten my hair today and it is crooked, my husband wasn't impressed either. No highlights or coloring of any kind done in the salon. They are like a quick in quick out kind of place, no quality only quantity. Will never go back.
I came to get my hair cut a couple of days ago. And I was very well taken care off. Hala was my hair dresser. She did a great job. Very professional and quick. It felt like her hands were wrapped in silk. I would come to your salon as long as I am in this area. I couldn't imagine a person that could do her job better than Hala. I wouldn't mind waiting a whole hour just to get her to cut my her.
Great staff and they always have good deals on the mail! Recommended ????????
Had the best hair cut of my life from a very nice lady named Michelle. She was very accommodating. It has been a few weeks and I have never had so many compliments on my hair. I asked for a 3 on the back and sides but she talked me into a fade. And she gave me some great styling tips. Thanks using the blow dryer really helps.
Meh no frills is right
Great service
Definitely check in online before you go unless you have time to wait..Last night we just walked in and there was a 45 min wait so we decided to come back today around 2. I checked in first this time and after I got their there was 3 walk ins after me that had to wait so it seems to be a pretty busy location. Other than the wait we had a great experience. It was my 4 yr old daughter's First haircut ever and we had a lovely lady who was patient with us as my daughter moved and talked alot. She answered questions we had about her hair getting so tangled and knotty all the time. Whatever question she didn't know an answer to she asked another associate about it. After about 20 minutes she was done. My daughters haircut looked Beautiful. We were all happy with it. We walked up to pay and she said it was no charge. First haircuts are Free! So that was a wonderful surprise. She also went above and beyond and saved a piece of my daughters hair and taped it inside a card that said First haircut and all the information about it. Date, place, stylist..we tipped her and went home happy. I do recommend coming here for your hair needs. All the stylists are nice and welcoming. But Again just check in online beforehand!!
Excellent attentive service very pleasant environment
Beware of the lady Ria. She is filled with attitude and has no idea how to give a proper cut. I asked for side swept long bangs and she chopped off nearly a 5 inch long piece of my hair that will now take months grow back. Katie was kind enough to attempt to fix it but there was only so much she could do. Please train this lady on cutting long hair. Regardless if she had a miscommunication there is no way anyone would want such a drastic piece of their hair chopped off like that. And her response was "she pointed and I cut it". Awful behavior!!
Great haircuts always...love the prices! Generous tips are always appropriate!
Didn't check in online so I had a bit of a wait but good haircut, pleasant stylist....repeat customer ;)
Moving to a new city during a pandemic is hard enough, especially with an autoimmune disease. My husband thought it would be nice to treat me to a haircut as it has been over a year now. I saw this salon had online booking, which suits my needs being at risk. So excited, I booked an appointment online with this salon for the first time! I drove over and waited in my car for the recommended time, and after about 20 minutes or so, I realized my phone was dying. I had called the salon to inquire more about how long I would be waiting and told the woman on the phone I booked online. A VERY RUDE woman answered the phone, and she wouldn't answer my questions she just kept repeating that I would have to come in and wait in line with everyone else. First come first serve. After trying to explain my situation again and upon asking for her name, she hung up on me. Thinking there was a misunderstanding, I then walked into the salon to talk to whoever it was that I had spoken to on the phone to get a better understanding, only to be greeted by said woman who hung up on me and she proceeded to berate and yell at me in front of other customers. I then gave her a very good description of how she was acting and left the store. C-U-Next-Tuesday. ;) I will NEVER return here and would rather burn my hair off with a blow torch than let this vile woman treat me like that ever again. BEWARE, UNLESS YOU WANT YOUR HAIR CUT BY A GAGGLE OF OLD, ABUSIVE, MISERABLE, WOMEN.
Great place to just stop in for a cut. Knowledgeable and experienced staff.
to those people who think racism does not exist , they are wrong. i went to this location to get a haircut, after paying the hairstylist, she asked , how long have you been in Canada for, dont you know that if you have been in Canada this long you should tip me.
My wife and I are very disappointed with lowest service quality we got from this shop. We took 3 kids for hair cut and we needed some correction to one of the kids hair the day after. We were treated very bad and had to pay full amount again for minor correction to her hair. This never happened to any other hair salon. We will never ever again will visit this franchise and I hope everyone be careful of the service will get from this shop. I wish I could give 0 rating. Very sad and very bad.
On-line check-in process saves time and works great
Good price and good hair cuts
You cannot book. It's 1st come 1st serve only, except apparently, if you get the app. They take notes on the computer, so that most hairdressers can know what you like. The bad thing is that you always change hairdresser. I got a very nasty and depressive one twice. She killed my haircut. I was a regular, I am not going there anymore because of her :(
Had a vacation coming up so went in for a fresh cut a day ago. I’m currently on my vacation now and have to wear a hat everyday because my haircut is so bad, It's a total embarrassment! It is absolutely impossible to style! My fringe has been chopped off to an inch on one side and then left 3.5 inches long on the other side. I look laughable and I have tried everything to have it look decent. It doesn’t sit nice in anyway and there is zero technical skill put into it, it’s literally just chopped. I’m truly disappointed because the guy that helps me is really nice. Hair cutters need continuous education, you’re never finished learning! Great Clips needs to invest more in their stylist's skills and provide continuing education or they will lose business like me. I have already found a new barber and won’t be back again! Buyer beware!
I got a cut and she added layers. The layers look like three blunt lines. She also was extremely rude during the appointment. I personally had a poor experience and will not be going again. Although lots of good reviews so it may have just been a bad day.
I gave this a 3 cause I did love the place. It was clean. I had asked for a fix as I found I had dry hair turned out to just be split ends which is fine they were fixed but when I got home and dry my hair my bangs weren't cut right. the lady had made my right side of my bangs shorter then my left. Sighs the lady was very nice just got to check more closely to her work done.
Kira is the best hair stylist.
The guy who cut my daughter's hair,absolutely terrible!.Im furious that he doesnt even know how how to do bangs,its all over the place. A layer cut? Not even close.☹
Is my favorite salon. Covid safety rules in place. Great price and friendly staff.
Great customer service:)great atmosphere, Friendly staff, awesome prices
Friendly services excellent hair cut
Was cutting grass at business close to Great clips in St Anthony decided I needed a haircut went in there only had to wait 10 minutes the girl did a very good job cutting my hair
They are good at cutting my hair.
Good service
Good prices, quality haircuts
Always great and handle kids well.
Friendly staff good cuts.
The people that work here are very nice and friendly
Great. On line booking handy.
I hadn't had a hair cut since March. She did a good job & I'm much cooler now. Would go again.
I love the market so many different things see, great food. Charles meats has the best choice of cuts of meat. Prime rib and t bone are to die for...
Prices are a little high. I like the hair dressers though
Monique is GREAT let her cut your hair
Took my teenaged son there. He always gets a great haircut. They enforced the mask and distancing protocols. They even asked a client's teenager to raise her mask above her nose. Thank you for keeping us safe Great Clips!
THE WORST PLACE! We got our haircuts from here and the two south asian ladies who cut our hair, both were so bad and not trained at all. She said she worked there for 11 years but she butchered my hair. She was so bad and when I asked her to look at the picture again as the hair were way below the chin's length in the picture and they are not even even. She said, "Oh, I did not see where your chin was". Later, I told her you cut them too short, she said, "Oh, don't worry, they will grow back". They both were not even apologetic , just said that this is how it is. For the men's haircut, she did not know how to fade and we had to ask her to look on YouTube, she said no I am good. They were both the worst "hairdressers" - as I do not think they were anything but unprofessional people who were taught to handle a scissors in their hand. Customer service also sucks as the manager did not get back to me. The worst place ever, please save your hair and money and do NOT get a haircut from here! This by far the worst place I have experienced.
Excellent prices and service, staff went above and beyond to make sure I was happy with my hair and the service.
Great cuts nice staff
Amrit is amazing! I love the work she does on my hair, she's a true professional.
Always a nice experience
Extremely positive experience. Hairdresser was available promptly to honour the appointment. Staff are extremely polite, very knowledgeable and I was finally able to get a good professional haircut after the 3 month COVID-19 shutdown.
Fast service
They always trim my hair to my specifications at a good price
First experience went well. Might just be back.
Got my hair done by Ameerah (I think... I am bad with names lol) and she did an amazing job. My hair was fairly long, I wanted it cut to my shoulders and with curtain bangs. Couldn't be happier (:
Friendly staff great hair cuts
Got cut here from very big girl hair is uneven not nice. Cut so fast and kick me out. Poor service Not coming back here.
Awesome place, talented people
Got exactly what I asked for. Great!
Always a great haircut! I love the convenience of being able to book online and keep the waiting time to a minimum
Quick and great price
Great cut, good price
hair cut was great! one of the best cuts ive had. employees were super friendly. i didnt catch my hair dressers name. im wondering what is was lol!?
Good place to get a quick haircut. I like using their booking app as it let's you know how long your wait is. You can get a text reminder and as long as you show up 5 minutes ahead of your appointment you're good to go. They keep a record of your cuts and ask if you would like it done the same way. Very clean salon and friendly stylists.
Always quick and friendly!
They shouldn't have a system that books appointments at specific times and then proceed to take walk ins ahead of those appointments. That is unfair and wrong. People who have specific times to be there should take priority over people who didn't bother booking one.
Fast, friendly service. Haircut met my expectations.
Getting a haircut is like getting an education. Successful results have much to do with the individual hair stylist (or teacher) you get. To date, at the Big Bay Point and Yonge St. Great Clips (GC) location, I've had the pleasure of having my hair cut by mature professionals exclusively and I have been pleased with the result each time. Also, GC consistently offers discounts via coupons and promotions. All in all, I have no problem recommending the above mentioned GC location for a haircut.
Will not go back. The hairdresser seemed like she did not like cutting hair. Ripped my earring out with her comb and then threw her comb on her table like she was angry.
Easy to schedule an appointment, and easy to get to it. Prices are extremely reasonable. The hair dressers are real professionals and very capable. We prefer to work with Lena. Don't let her heavy accent bother you, she is a super good hair dresser. Try it.
Great price, great cut.
Liz is by far the best stylist they have here I always get great conversations and a fun environment here my style is always on point!! Great management here
The service was just so so , it was definitely decreased their quality of service compared with around two years ago. I brought my son there for his hair cut this morning at around 11:10am. One lady was helping for check in and let my son sit down, and then the other lady was going to help him for hair cut. She kept ask me ' Is number 2 ok ...?' I said I don't know what's number 2?and tell her what I expect for my son's hair cut... But she just kept asked me if I satisfied with the last hair cut...?? I then answered I do not remembered !! Haven't been here for almost two years or more ! Sounds like she is not professional and lack of experience and knowledge in her profession. The outcome of the hair cut was just ok . Then we was going to pay for it . The lady told me that their credit card machine was not working well this early morning... I asked them why they didn't put the note to let the customer know ahead of time ? She said it was OK, the ATM machine is just outside their store !!! But the reason is that I have to pay the machine service charge if I know earlier I might have change my mind to not come in this store ! I will definitely not come back again and not recommend this store to any of my friends .
Was very happy with my cut. Girl was extremely friendly and happy..
Fast service
Very professional , and helpful.
Somebody cut my hair really bad and another lady had to come over and to help her fix it and then I was charged double since 2 people worked on my hair. My hair ended up looking so bad. Will never come to this place again.
I always have Rachel cut my hair and she does an excellent job. She discusses my last haircut to be sure I get just the cut that I want.
Love the great Clips app to check in. Quick and convenient, I had no wait at all when I arrived. The covid sanitizing was done completely before I used the chair! Veronica was excellent and gave me a great haircut! I will be back! Thank you Great Clips!
Nope
I checked in online it said there was a 14 minute wait. When I showed up right on time 10 minutes later, the lady operating the register/ waitlist informed me that I had been bumped behind 4 people who just showed up and hadn't checked in online. The wait would now be over 35 minutes. I explained that's not how online check in works but she became rude and unprofessional, attempting to start an argument, and divert from her mistake with pointless questions implying I was at fault. A simple explanation and apology would have gone a long way. As things are I won't be back to this location any time soon. The other staff was not helpful either. She jumped into the conversation in defense of her co-worker, implying that the problem had something to do with not having enough staff. The reality is, it had nothing to do with that. The issue was bumping me behind 4 other people despite checking in online. Again, I'd have been fine to wait if they were just honest and explained the mistake as opposed to interrogating me with irrelevant questions and implying it was my fault.
Been going here for a long long time and decided today would be the last time. You literally cannot get then same high cut twice. Their "notes" constantly change even though the hairstyle hasn't. Staff turnover is very high and the prices keep going up.
Convenient and pleasant
My girl went in to go get a little trim the other day, I was in a rush so I personally didn't take a good look at it, and asked my girl if she liked it,her being 13 she said yes only to find out that it wasn't cut straight when she got teased at school for a hack job ????♀️ witch I take some blame for because I should of slowed down but also I won't be taking my girl back there sadly, thankfully she was able to get it fix elsewhere free of cost from her horrible experience! lessons learned from all of us.
Stephanie did a great job with my sons hair and care, he has sensory problems and it was done very quick!
Amrit is friendly, very efficient and does a great job. Always pleasure to see her.
Not the greatest cut for our daughter but our boys cuts were great. Didnt appreciate them embarrassing my son with 2 people looking through his hair because he had a bit of sand in his hair... should have gone about it differently and when I commented it could have been handled differently I was snapped at and spoke to very poorly.. from other reviews this disrespect has a track record..
We go no other place..great cuts..great service
Best ever
I bring my kids to this location. Best one we've been too, very friendly staff.
Price and quality.
Price is Right.
Great Clips at the Evergreen Mall is my only go to. Susan always gives me the best haircut I can get anywhere. The service is always friendly and professional and she knows her stuff!
I don't know the woman's name, she was heavy set, short and had dark hair. She completely destroyed my hair. I'm going to another salon today to see if there's any way to make it look any better. Without a doubt, the worst haircut of my life! This woman shouldn't be cutting hair.
Great friendly staff at the upper James Hamilton location.
Perfect for the kids , and those who don't mind a basic hair cut.
Very nice staff very friendly ????
Arrived and was in the chair in a timely manner very professional stylist, Josie by name. Excellent service and styling.
My sons father took my son for a haircut as well as himself. I dropped them off then went to park. Then myself and my daughters came in. When I came in I saw my sons father trying to hold a mask over his face, my son was irritated completely .. hes 1 and a half. I then said he will not wear the mask for the duration, the lady said he had to. I then tried to give him a toy, talk to him, comfort him. It wasn't going well. I attempted to hold him but the hairdresser said she couldn't cut his hair in my arms. We then said screw it, we aren't going to fight with him to wear a mask and expect him to relax. Not worth it. He isn't expected to wear a mask at daycare, grocery stores, hospital appointments. Hes 1 and a half and was born with respiratory issues. My sons father said he would still pay for it, and I left. He came out after his cut and told me that they charged him 21$ for my sons haircut. Barely any hair cut, less than 5 mins. I expected them to charge him something for their time but thought they'd meet him in the middle or discount the cut seeing as it was not finished. Not happy at all.
Great service friendly atmosphere
The computer was causing problems and I had to wait 10 minutes just to pay. The hair cut was OK not amazing.
Nice staff, don't force chatting if not in the mood
Good hair cut and fast
I see the same stylist at this salon. Richard is quite nice and I am satisfied with his haircuts. I keep returning!
I've been there a few times and it was really good. Nice staff and good haircuts.