Here we offer you the feddbacks of real people like you who use the products of Fabutan / Hush Lash Studio (Hairdressing) in the territory close to Grande Prairie (Canada).
At present the firm has a score of 4.4 out of 5 and the score has been based on 69 reviews.
You may have noticed that it reaches an feddbacks average is very positive, and it's founded on a very large number of opinions, so we can conclude that the score is quite reliable. If people have bothered to leave their score when they are satisfied with the service, is that it works.
As you know, we do not usually bother to place evaluations when these are correct and we usually do it only if we have had a problem or issue...
This Hairdressing corresponds to the category of Tanning salon.
A very standard franchise location.
Always a great experience! Super friendly, knowledgeable staff each time I’ve visited this location! They always make me feel welcomed and comfortable ???????? I’ve tried both spray and bed and always happy with the results
Love this place. Always friendly, always has a spot open for you. Honestly the best tanning salon I've been too. Has free drinks, offers free testing for new lotions. Love it.
Very clean and super friendly staff. Love going tanning here!!
They saved my weekend by fixing the horrible lash extensions I got at another salon.
Very nice visit here. Staff was friendly. Place was very clean. Highly recommend you give these beds a try!
Very nice location. The inside is a diamond in the rough! Very new-age, pristine and spacious. The staff was also very accommodating and friendly. I'd go here again for sure ????
I've been going to Fabutan for years. The staff are extremely nice and make you feel comfortable. There bulbs are changed always, and it's very clean. Hours are great to !!! I have tried other tanning stores...fabutan has to be the best !!!
The ladies who work there are friendly and accommodating, building and beds are extremely clean. Only down fall is the price of tanning lotion is a bit high. Otherwise my experience has always been positive. Thanks Fabutan
Great staff .....always kind and accommodating. Always knowledgeable.
I have used this business in the past, not for lashes but other service's. I will say however I will not be in the future. A young lady came to you, new to town. She seen the pictures you advertised as your own work on your professional page, and decided she liked what she seen for lash extensions. This poor girl posted her lashes the next day on social media. They are the work done of an apprentice at best. It's questionable that this wasn't the techs first time applying a new set of lashes. The work is poorly done. Sparse to say the least, glue gathering at the lash line and just overall unacceptable if she's charging as an experienced licensed eyelash tech. All that aside ..... Everyone has to learn. But the clients need to be aware their tech is learning. This client wasn't. You charged her $120 for something that should of been a practice model charge. Then when she told you just how unhappy she was , management didn't rectify the situation. You refused her a refund. Why on earth after laying for 2 hours do you feel she would come back and allow this horrible experience to be repeated? The right thing to do would of been to charge product cost, apologize and refund. what has been done here is a shame. The owner is setting up her apprentice to be shamed and fail. Now it's all over social media and someone who has just entered the industry is already feeling defeated.
The store is super clean and great staff I've never had an unpleasant experience at any fabutan other than this one time last week when I had the unfortunate pleasure of meeting this young lady I dont know her name. Theres a redhead that works there that I had the pleasure meeting as she gave away my appointment had a metal breakdown and freaked the heck out. She was very unprofessional all she had to do was say sorry but a bed just opened let me clean it and get u in nope that never happened she wanted to cry and freak out while I stayed 100 percent claim I think that made it worst for her... and than when i asked for the management she told me that she couldn't give out that information lol but hes at the other store.... this young lady needs to be buddy shifted for a while zero customer service skills. It was like dealing with a angry two year old
I can’t express how disappointed I was at this location today. I’ve been a loyal customer for over a year and everyone that I have met there has been wonderful except this one girl - Kelsey Altwalter working at 6:45pm on Nov 14th. I was in earlier that day with a wonderful lash tech, Taylor. When I was paying I told both Taylor and Kelsey that I was considering coming in later with a friend. I explained I have an event to go to and I’m uncertain when the event will end. They told me that there’s no clients until 8pm for a spraytan so it wouldn’t matter if I’m late. So I’m like okay why not then put my friend and I down. We arrived at 6:45PM and Kelsey Altwater said neither of us can get a spray tan because we are late and that we are charged with a no show fee. I was not told of such policy before they booked me in. If I knew there were such policy I would have not scheduled a spraytan because I wasn’t sure when my event would end. During the entire conversation she was incredibly condescending and cutting my friend off. She was also shifting blame on another employee and the computer etc. She just won’t apologize or take responsibility. She continued to escalate the conversation by giving my friend and I a lecture on the importance of business and what business means. We would completely understand if she politely apologized for any confusions/miscommunications and gone another day. During the entire 30min of our conversation no customers for spraytan came in, which she claimed was right after us. She could’ve used those “revenue making time” (as she claims) and let us in and all of this wouldn’t been an issue. The way Kelsey Altwater handled the situation was incredibly immature and unprofessional. They should not have a person like her as the first point of contact for customers because I can say for certainly that my friend and I will not go to any Fabutan locations because of her.
They have trouble looking me up some days but it's always a nice, relaxing environment
Staff are always polite and helpful. I have visited Fabutan over many years and have never had a bad experience.
Great service and attentive staff.
The girls at Fabutan are super friendly and personable.
Clean store and service with a smile. I've never needed an appointment to tan. I'm a regular customer here and will continue to be one. Thanks again to all Fabutan staff!
Lots of selection and perks. Snacks are a bonus ????
Beds are kind of older and been used bit the lights still work it's a quick fix for extra vitamin D during our long cold winters. It's something to look forward too. Especially if going on a trip after getting a base tan. Most of the staff are very friendly and helpful!!
Always clean, friendly staff and inviting!! Love it at Fabutan!
I was there today and I had an amazing experience!! I can't wait to go back and get some more sun into my life. It was clean, service was perfect and friendly! Thank you
This place is so clean and they really go the extra mile to make their customers feel welcome. I have been so happy with both their lashes and red light rejuvenation! Lloyd is amazing and make me feel like a VIP
Love this place - the girls are great - very clean and love the new Reno’s !! The manager is such a great guy as well
Their staff are also highly knowledgeable about their services, eye wear and lotions. Would highly recommend Fabutan!
I used to love fabutan because the prices were very low for tanning..even though their lotions were always very pricey. All of their beds are low pressure and it takes a long time to really build any sort of tan. Plus you have to spend much longer per visit of laying in the bed to get the same effects of a high pressure bed. NOW they have definitely increased their prices on tanning minutes and unlimited tanning packages, but they still have the same beds. Cant justify the price for no high pressure bed options.
Great staff
Very friendly and clean
Its a good place but the beds are starting to show some age.
Great staff, and well-kept and clean salon.
Always super friendly staff, making sure the beds and public spaces are cleaned
Have been to few places in town for tanning. Was impressed by the quality of the beds/bulbs. Good results just after 1 session
I have been using fabutan for their spray tans for roughly 8-10 years. This most recent visit the bed malfunctioned and didn't spray correctly. Was glitching and spraying towards the door for part of the tan.. missing large portions of my body.. I was pretty upset but politely told the girl at the desk and asked for something to be done. Advised what was happening and told her she might not want to use the bed until it's looked at She told me to go home and shower and they can get me in on the north shore today. I explained that I live outside of town and don't have time to do that and was quite upset and would like someone to call me. To say the front desk girl was rude and combative was an understatement. I later received a call from the same girl saying the cartridge in the machine was empty and thus I received a full tan and theirs nothing they can do. After some back and forth she said I can come prove my tan was bad tomorrow in person and they may give me a credit on file. Zero empathy, wasn't listening to what I had to say, was just working her hardest to end the conversation. I remained calm but ended the call so frustrated. I wake today to a really poorly done spray tan, planning my outfit and knowing I now need to go deal with this extremely rude person to get a credit for a spray tan. And somehow cover the patcy mess I'm dealing with. I've decided it's not worth it, arguing for a 40 spray tan isn't worth my effort and the owner obviously doesn't care enough about customers to do anything. Disappointment is an understatement, have been using them for years with no issues and when I require customer service I'm met with easily the rudest person I've had to deal with in a long time. A credit on file would do nothing for me as I never plan on using their services again so why argue. There are other places in town that offer a similar product. If you are looking for a spray tan, I emplore you to look elsewhere.
Awesome Staff Good Job Ladies ????
My fav place to go! Always clean
What can i say Fabutan is entirely thee best tanning salon. I've been tanning there for a really long time and I always, always get amazing service and all the girls that work there are total dolls, such nice people...the lady that owns both salons in kamloops is also amazing herself. The bulbs are always changed regularly so you actually get what you pay for. Try it, I guaranteed you will leave feeling and looking incredible! ????????????
Zoe for lashes is amazing!
Such an amazing staff, they go above and beyond, couldn’t recommend them more
Love it here!
I LOVE this tanning salon! The staff are amazing, Lloyd does such a great job to make you feel rested and relaxed when you walk in and the new renovations look amazing! This IS the go to place in Grande Prairie for tanning and lashes!
Fabutan is great! The facility is always so clean and tidy, the hours are awesome with my schedule and the staff is very helpful and welcoming! I have been tanning at Fabutan for a few years now, and definitley will be continuing tanning there for the years to come as well. Would definitley reccommend.
Very knowledgeable and friendly staff. Always greet me by name, and are very accommodating. Been coming here for years and I would never think of going anywhere else.
Always friendly staff!!
Fav place in town hands down!
The lady is very friendly and nice. My lashes look great. And they where very willing to fix an error.
I have never spray or airbrush tanned before, but I had a photo shoot on the weekend. So I went in and talked to the girl working and decided to go with a spray tan. A week before my shoot I went and had a spray tan at the north hills center location. It turned out awesome. I tried to book it again a week later and the time was booked that I wanted so I booked for the hillside location and the girl was so helpful and kind. My color was so perfect. Thank you
The staff is really great, but the new renovations have taken some of the character out of the place. It used to be the last pure tanning bed place, now they do red light therapy and lashes so there's fewer beds and longer waits. Not what It used to be.
The best fabutan hands down in Canada!!! Drinks water mints everything u need is there!
The ladies in both kamloops locations are always very friendly.
First off the staff is extremely knowledgeable and welcoming. Secondly they have the best hours compared to the other salons in town. I wont be tanning anywhere else other than Fabutan. The option to use my account at other locations help for when I travel for work, but this location is hands down my favorite. All around Fabutan is amazing, and my girlfriend loves their effortless spray tans.
This is the place in town to go for tanning. The studio is so clean and the renovations make this place look so cool. I came in and signed up with a friend and the staff were super helpful. I also love seeing how they support the community and give back it's nice to see. Lloyd was great he was super helpful and he takes pride in his business. I will be back for sure to get my tan on.
Excellent bulbs, great results
High recommend this lash studio! I was so impressed with my experience at Hush Lash Studio. I needed an emergency appointment before my engagement photos and they were able to sneak me in the same day I asked. ✅fair prices ✅friendly and hilarious lash artist (Nicole) They went above and beyond! They even had a bottle of wine waiting for me at the end of my appt. to congratulate me on my engagement!
Bryanna did such an amazing job on my eyelash extensions. She was very precise, clean & considerate. I will definitely be returning for a fill :)
Love both studios
My favrite tanning salon
I used to love going to Fabutan but after the renovations everything changed. It looks very nice but it just seems so much more unorganized and I’ve had multiple times where I’d come in and the staff wouldn’t even acknowledge me until after they finished texting or chatting. A little disappointed but glad they’re picking up.
I live in Vancouver and travel a lot for work. I stay in Kamloops quite often and I am so glad I started tanning with Fabutan. Since I travel a lot it makes me very happy that I can use my minutes at any of their locations. Their staff are also highly knowledgeable about their services, eye wear and lotions. Would highly recommend Fabutan.
Expensive and VERY old beds!!
I came in tonight with my daughter while she got lashes and they turned out so well. I decided to sign up for tanning here as my experience at other salons in town was not pleasant but Lloyd and Brandon were amazing and helped me find a lotion and even gave me a deal on minutes. The studio is modern and they offer free espresso, chocolate bars, gum and candy - it's a nice touch! I also like that I can use my tanning package when I am in Calgary for work as you can't do that with the other places in town I dont think.
Love my lashes. Had a great experience!
Red light is awesome. Staff is nice and the place is clean.
Super good service. Friendly n knowledgeable staff. Love going there..decent prices
Absolutely wonderful staff, pristinely clean & well kept studio. I can never tan at another tanning studio after the incredible experience I had with Fabutan! Worth the money for the up to date bulbs, beds & their friendly & knowledgeable employees!
Friendly staff and very accomodating for drop ins
Friendly, and clean
Both locations in Kamloops are really good.....the owner and the staff are wicked! (only thing to possibly improve is adding stand up type ;)
Service great but not sure fake tans for me
Much better prices and staff than other places in town!
all i can say is wow at how amazing lloyd and his time are here. they are so good at walking you through everything for your spray tan and i had my lashes done here and they did an amazing job.
Wish I could give 0 stars . Busy , not enough beds to keep up with the crowds , dirty beds , barely wiped at all , you can see the smudge of sweat when you go in . I got tinea versicolour from tanning here due to dirty beds and the staff not cleaning them thoroughly .
By far the best tanning salon in town. Always offers top of the line lotions, staff are knowledgeable and has many other services such as red light skin therapy, spray tans, and lash extensions.
Always clean, do their best to fit you in even without an appointment.
I love the staff so incredibly much!
They are lovely and lloyd is a wonderful person that totally cares about people l really believe he got into the business he is in because he first and foremost likes to meet and greet people and make them feel at home which he does in his shop it's like a little comfy place that is so welcoming and l love to go there ????
Great place with great service, friendly staff and knowledgeable!!
Do not go here for lashes I went in with bright clear eyes I got home after my lash extensions I was fine next morning I woke up with pink eye confirmed bacterial infection from a doctor paid for my prescription. Called in to let them no lady just laughs on the phone and says oh it's not pink eye I guess she's higher qaulifed than a doctor? And then she tells me wait till it's clear I won't want to pass it on to anyone else like they just passed it on to me without caring
The place is no nice and modern. It had a lot to offer and great beds! Fav place in town!!!