We've got all the opinions of people who purchased the products of Tommy Gun's Original Barbershop (Hairdressing) in Fort McMurray (Canada).
To this day this business receives a score of 4.7 out of 5 and the score has been calculated on 127 reviews.
You may have noticed that the average of ratings is almost the best, and it's founded on a large number of feddbacks, so we may be pretty sure that the rating is very accurate. If people have bothered to leave their score when they are happy, it works.
As you know, we do not usually stop to give tatings when they are good and we usually do it only if we've had a problem or issue...
This Hairdressing is classified in the category of Barber shop.
My regular place for a haircut. Pros - great staff. Hair always looks awesome, I go to the same girl every time and she always makes me look my best. Cons - it's a 35 dollar haircut. It's a premium barbershop for sure. If you keep your hair short,it gets expensive.
Only place I go friendly staff they call me if I can get in eairly ,professional,very thorough I am never disapointed
Good times, good haircut and got to watch the game while I waited and got the cut.
the hair dresser was so patient with my son who is Autistic and ADHD so he moves around and scratches and generally just doesn't sit still. she was so patient with him. talked to him about what she was doing next and was very calm. she was awesome
Not my first time here, and most of the time, the westside location is much better than the mall. My most recent visit was to the mall location. When i walked in and sat down, two different barbers approached me. The first one i dont believe could even speak english, the second one very little. It's not very reassuring when you dont know if the barber even understands what you want done to your hair. Secondly, i very much doubt they were actually barbers. I over heard the first girl with her client, and he was very nervous because she didnt even know what she was doing. Myself, i got a pretty bad haircut, especially considering it was only a side shave and it still cost me $25. The quality here is laughable, but scary at the same time. Will not be returning.
Began with being left standing in the shop with no attendant and then processed by a hairdresser with zero customer service skills or interest in her job. Step up your game folks.
Great reception and stylists. One thing it would be nice to have the name of the stylist when one is assigned ,so that we can re-book with the same if client was satisfied. Keep up the great work!
This is definitely the place to go for a stylish haircut that you don’t need to book a week in advance. Not sure if I can give them a bad review for being busy but there isn’t much seating available and sometimes over an hour wait for a haircut. Might be best to check in first then grab lunch somewhere on a busy day.
friendly people, nice layout (its like a man cave) loved the scalp massage. Overall a great experience ????????????
The District is a fantastic location for Tommy Gun's. Amanda is the best and I'm just happy with the service, products, and personal experience I get each and every time.
The service was nice but they completely wrecked my hair!
Katie did a great job and was very friendly and professional...will definitely be going back . Would recommend this Tommy Gun location to all my friends.
Not too shabby, but pls remember the head massages ladies. Thats a key reason why people go there!!! Thanks :)
I did a haircut, and it was great! I think the name of the stylist was Paula. She was surprisingly fast, but very professional and efficient! I loved the place. Highly recommend for Men’s grooming.
Great service amazing cut
Always so good to my son. Never long wait friendly staff. We went in close to closing time they still took him in for a cut before team pictures the next day!! Thank you Tommy Guns
Always a great experience getting my hair cut at Tommy Guns. Always look forward to the relaxing care they take of customers.
Very good service, and fast and also very nice. I do like this location a lot
I love this place, as a woman it’s been difficult to find a barber to cut my hair properly and feel comfortable at the same time. Tommy Guns has always been a great atmosphere, Ariel always takes care of my hair and my heart. Exceptional customer service.
My stylist is Stephanie and she does a great job
Great place mostly. The receptionist and stylists seem really good. But how the management spoke to the receptionist was so rude.
Great fade awesome scalp massage
Awesome place for a cut
Great with my boy
Loved it went on tuesday nice lady 8:30 head massage and very chatty loved it I love talking always made sure that's the style I wanted and I was wondering if she could get a bonus she deserves it
Always an excellent experience at Tommy Guns. Shoutout to Courtney and Dawoon for their outstanding service, friendliness and skill.
Went for a haircut and a neck shave
The stylist was amazing with my son! She made him laugh and he asked that Tommy Gun’s be the only place he gets his hair done from now on !
Was fast and good service every thing you want in a haircut, will be going again
You definitely get your money's worth, the staff are all very professional and in tune.
Always great Customer experience - 4 years in a row ???????? Keep up excellent Service!
It was fun
Management was quick to follow up and provide great service. Lead hairstylist was excellent. One of the best cuts I've had in a while.
Such a great and talented location! Thank you for always doing a great job and making my hair look great!
I will have to say. Truly the worst haircut I ever received. Showed a picture to stylist on what I was working in growing my hair out to. She said she understood. I took my glasses off which renders me blind and when I put them back on it was nothing at all what I wanted. And I also had a beard trim which was cut crooked. Lost 3" of beard to straighten out. DO NOT GO HERE.
Great cut
Super friendly and talented staff. Been going here for over 4years. Kids love it too!
Tommy Gun's is the only place that I go to get cleaned up... The staff is always friendly, the atmosphere is great from the moment you walk in to the moment you leave.. A personal thanks toTessa for doing such an amazing job. See you again in 4 weeks!
Excellent staff and short wait times! I've been going to this Tommy Gun's for about 20+ haircuts/beard trims and have had a great experience every time. Alena in particular provides some of the best grooming services around; from a simple buzzcut to a hot shave she creates a relaxed environment that allows you to fully enjoy your treatment. You will walk away refreshed and soothed.
Always a great day when you visit Tommy Guns,
Took my 2 yr old. He doesn't like haircuts but she did great with him!
The haircut was not bad but it was overpricing. The barber only worked on my hair about 5 mins. No massage, no beverage, no wash after cut.
The young lady was professional and attentive to my needs. She had a friendly uplifting personality and obviously enjoys her work. Her attention to detail is immaculate and the overall haircut is perfect. I get lots of compliments from family and friends. I will be requesting her every time I visit going forward.
I liked this place a lot. Sadly, the last couple of times I’ve tried making appointments in the little free time that I’ve got throughout the week and I couldn’t make it possible for over 3 weeks. Everyone is friendly and the service is really good. I just wish there was more open spots or a better drop in service.
Ive been coming here since I moved to Medicine Hat in 2017. The stylists are friendly and do a great job. The mirrors have tvs to catch up on the sports news and you have a selction of drinks and magazines while you wait. If you need your ears lowered this is the place to go!
I love Tommy guns. Great service. The girls there are great. Great with my two boys, 3&6. The one thing I think is a bit much is the price of hair cuts for young kids. $42 to cut my 3&6 yr old is a bit pricy.
The service here is always excellent. Wait times are reasonable. Justine is amazing! Always so gentle, and gives a fantastic shave.
The young man who cut my hair was an absolute credit to his profession and the Tommy Gun name. Friendly and funny, fast and efficient, it was a good experience that I would most certainly repeat. He was also diligently studying and waiting for his chance to become a Canadian citizen, and I sincerely hope his dreams are realized SOON, because he is exactly the type of individual that makes this country amazing! Maybe the next time I will be able to give him my heartfelt congratulations, and virus be damned “a handshake as a fellow Canadian”! J Palmer, British Columbia Canada.
Great experience! awesome cut! The only place I will get my hair did in pg. Never a bad experience, never a bad attitude. Always a pleasure to come in and that’s why I keep coming. Thanks ladies we will see you soon
????Very experienced and friendly stylists. 5$ more than a (one fits all) barber and you get a head massage.(hair wash) ????
Had a hot head shave and hot face shave. My hairdresser did a good job with the head shave but not that good with the face. I would not get the face shave again. Be prepared to wait as it is busy. Book online beforehand.
Went for a walk-in for a quick fade. Was able to get in right away and got exactly what I asked for.
The staff are friendly and they pay attention to detail!!
Ashlynn is one of the best stylists I have had cut my hair.
Been here a few times. Over time service has significantly declined. Things get done in a hurry rather than well done. New hairdressers don't know what they are doing. Your hair, unless you volunteer, is not a training ground to end up with holes and chunks of hair.
Perfect straight hair cut and perfect service as always . I’m a regular customer and wouldn’t go anywhere else . My barber was Joann
They do what is asked and the skill level is fantastic. I would recommend them to anyone.
The service was really great. I came in near close and it was a little dicey as to whether I'd be able to get in that day. But staff stayed in touch with me the whole time and let me know how it was going. Tommy Gun's always has great hospitality, but this really took the cake. I was able to get in as one of the last of the day, but even had I not, the staff's communication made sure I had no surprises.
Best hair cut and style experience I have ever had! Thank you Tommy Gun's!
It's a place to get a haircut what more can you say
Always get my haircut here, staff are friendly and do a great job. I have had to go to other spots as they were booked but no one can cut my hair like these great folks can.
Always feel comfortable and have gotten great hair cute for me and my son!
best barbershop i ever experienced. thanks for good service
They were great. In and out in no time with a great hair cut. Perfect.
Sheila is doing my hair for many years now and she is absolutely amazing. Always takes the time to discuss and if I want any changes. I always enjoy her Scalp massage, hard to not fall asleep! Thank you Sheila, can’t wait to come back in few weeks????
Great hair cuts they wash your hair for you also should be good with tracking your free cut card
Awesome haircut. Went in for my first time. The atmosphere is very friendly. Jasmine did an excellent job, making sure every detail of the cut was perfect. Service was quick, but for the qaulity, this is nothing but a bonus. Will be coming back. Thanks Jasmine and the Tommy guns team!
Michelle is fantastic! Very quick and does and awesome job !
I'm really unimpressed with the service and care my boyfriend recieved when he went. The lady who cut his hair did not listen to him at all. She gave him a totally different hair cut than he asked for. His hair is all cut unevenly as well. We won't be returning.
Everyone there was so loving and kind and just great energies including the other customers. I just moved to Kamloops a month ago and this was the first place that made me feel this city is going to be home. I wish my hair would grow faster so I could go back again
Good hair cut!
Excellent cut while I was here. Nice to know that wherever I travel Tommy Guns gives good cuts.
Excellent
Quick, friendly, skilled service. Love my haircut, and the straight razor shave was the best I have had. Definitely will be back!
Very clean and open facility. I had Helen as my hair dresser and she was fantastic. Did a great job on my beard trim and hair cut. Would have given 5 stars but the location isn't great for walking into. It's more geared towards the big box shopper.
Natashia surprised me. In spite of her lack of experience cutting hair she delivered an amazing cut inspired by a photo I showed of Johnny Depp. As for the barbershop itself, I've been going to Tommy Guns for a few years now, and I'd describe it as no less than the finest tonsorial parlor in Western Canada
Cool , good staff ! expensive though !!!
Very professional staff, great haircut. Their online booking system is a bit weird but that didn't bother me.
Great experience . Good hairdressers who know what they're doing
Husband enjoys the haircuts here
Had trouble signing in online to get in line but I did get in...????
Good experience. Better than other companies in town and would like to see this service expand to more locations! Very relaxing and worth the additional costs to what I'm used to.
Good jaa IL fl due
It was a good experience at Tommy Guns. They are amazing barbers. I loved the experience.
Skillful and friendly staff! Always enjoy my time there.
Great place to get a haircut. The app minimizes human interaction, which is a plus for me.
Best barber shop I've been to in a looooooong time. Amanda always does a Stellar job! I never go anywhere else. Amanda wouldn't let me! ????
Excellent service.
I love the atmosphere and staff at this location. I've been going to Jessie for years now and would not go anywhere else.
A bit better than average of a haircut. That's why I always try to use Tommy Guns
Thoroughly enjoyed the experience and the end result. Well done Tommy Guns St Albert Alberta.
Now, I've been to several places, and in my humble opinion Emma is the best barber in town. Consistently perfect haircut. I don't know what her hot shave is like but I'd bet a small fortune its top 5 in town. Sorry about nay extra work Emma, but I'm going to recommend everybody who reads this asks for you.
Love the scalp massage
Great staff, great haircut every time, we are always happy with our experience
Friendly service from the staff along with a great haircut.
An extra massage on your head while rinsing before and after haircut..a mint feeling from a product used on my hair,made me feel fresh and relaxing after a long week work..truly amazing hair stylist that hide in the name of "Darlene"..sometimes im hesitant to put my trust on someone to cut my hair.but in tommy guns esp. to darlene(hairstylist) you wont get wrong..people are absolutely friendly and accommodating..strongly recommended to my friends and family..
They treat you good. Such a nice coustmer service
Lynn did an excellent job of cutting and styling my hair. Good sense of humour. It was an all around great experience. ????
Good haircut will be going again. Love the service
Very nice place with a good atmosphere helpful staff and great haircuts. I will be making this my go to for my haircuts now.
My 4 year old always walks out of here looking fresh ????
always love the hot shave
poor customer service.
Friendly, welcoming and accommodating staff. My stylist was very knowledgeable in answering my questions regarding the industry.
Great service, quick and easy to get in and the haircuts are always perfect
Very fast barber. Best to book an appointment rather than just show up
Staff was fine. Haircut and beard trim not so much. Will not be returning. Still tipped well of course.
Amazing absolutely amazing, best cut and style I have got in my life. Would highly recommend. The staff are amazing and very welcoming. ⭐⭐⭐⭐⭐
Worst experience ever. Avoid - Avoid -Avoid. Go to Bello's for a real barber.
Great barber shop, they really pay attention to detail
Very nice place. Always professional. Sell great quality products for men. The hot shave is a must if you have never had one.
Good cut. Nice treatment. Will recommend them highly.
It was nice, good staff a lil over priced but was a comfortable time love the face shave
Love the place always treated with respect
Great hair cut; great conversation. Definitely recommend.
I usually come here 2 or 3 times a years and when my barber does a great job I don’t mind tipping same much as my hair cut cost, and this time the barber I always asked for wasn’t in so this dude cut my hair and its weird you alway seen woman cutting the guys hair in here so whats up with the new acquired staff but my haircut turned out bad the fade is ugly and can see cut lines
My haircut was exactly what I wanted, and there was awesome communication between the hairdresser and to confirm that I was happy with everything! The store setting was nice and relaxed, and I left feeling really pleased with my experience!
Very friendly and professional. Got the exact look I wanted in a timely fashion while being super kind! 10/10
Has a fancy name fancy chairs but cant do the kind of haircut you want. My boyfriend hair was cut there and he made me cut it all of with a clipper 25$ wasted.
Great place! Stylist was friendly and professional. Definitely will go back. Tommy Gun's rarely disappoints.
Alena's the best barber I've ever had. Keep up the great work!
Awesome
Had the best wash and head massage after I'v had
Great place to get a haircut and amazing staff
Great service! Clean fast and friendly!
Was told to do online check in and they would text to let me know when to come, waited 45 mins, no text message drove down they said missed appointment and would need to sit and wait an hour as there is nothing they can do.... What kind of service is this.
Poor
The head massage is worth the cost. The haircut is free.
Always top notch, I won't name names as I dont want to have a hard time getting an appointment with my gal here. Try it, you'll feel like a million $ walking out
Showed a picture of the cut, was firm did not want to loose the length and the girl Kelsey took it all off! My son was not confident enough to speak up and I remained in the waiting area. She took the clipper to it rather than scissors obviously very inexperienced. The cut was nothing what we asked for. He had been growing his hair for a long time and now he has to start all over! Not impressed one bit! This is not the first time they have skewed up but I was willing to give them another chance. Guess I shouldn’t have.
The service was friendly, fast and efficient. Thanks for the great cut!!
It was a great experience. Great price for a great haircut.
Always a great service. Thank you
Favorite Barber staff is excellent
Great and friendly staff always a pleasure to go there can't wait till my next haircut!!!!
Great service, waiting area is very comfortable. I always ask for the same stylist. They just need to figure out how to work the wait time display on the T.V.
Very good customer service and listen to what you want.
Check out Tommy Guns for all your grooming needs and products...Cheers all!
The staff here are amazing. It’s a great atmosphere every time. Mirium always does a great job and is the best conversationalist. Highly recommended.
The only thing I can say is that best haircut in the world I would highly recommend this if you want a quick and clean haircut plus great service there is free drinks up stairs and I love that so if you wait a long time you can get a drink while your waiting
Great place, great service
This was one of the most amazing places I have ever been. The entire ambience is fantastic along with quality staff who know what they are doing. Best bang for your dollar for sure. Quality service from start to finish.
Went in for a head shave and a face shave. Service was excellent. Took a little longer than I usually spend.
Good place
This is a great Barber Shop! The service was good, I had a haircut and a hot shave, both were done very well, the facial massage was very relaxing and I did not get knicked once. I even got a can of pop after the session. It was quite nice. ????
Transfered from Edmonton to Grande Prairie...same high quality service...
Awesome experience. Kaitlin took great care of me. Great haircut and great conversation. I highly recommend her and Tommy Guns!
Always friendly staff, rhe best location in the Edmonton merto area. Tha k you ladies!!
Little bit of a wait but the cuts are good an quick.
They were more than accommodating on short notice. I showed a picture of the cut I wanted and it came out perfect. Very courteous, professional and easy going people!
Once a month I stop in for a cut. I have never had a bad experience here. Very friendly will keep coming back.
My kids love this place I find it really expensive but pay for service and quality so that will be up to you to decide great staff and great atmosphere
We got our 2.5 year old son's hair cut at Tommy Guns on Sunday, they got us in right away and did a great job considering our son doesn't like getting his hair cut. Super convenient and will be going back for sure.
Always have great service, and a wash for a good price.
The place is amazing. Great knowledgable staff, who know what they're doing. Price is a little higher. But, 100% with it. They also have TV's in the mirrors!!!!
Always welcomed here. I really like the atmosphere and that when you arrive you are taken care of until a barber is available. The Tommy Guns app also allows you to check in and see wait times before entering. Very handy.
Visiting from the coast and decided that I needed a head shave. So happy I decided to stop at Tommy Gun's. Ashley was incredible. This is a lady that really cares about her craft and her clients. I was so happy to learn that there are some Tommy Gun's in the Lower Mainland. Thanks to Ashley and the staff at the Vernon location I have found a brand new barber shop for my needs.
Excellent! You must ask for Tessa she is amazing not only at haircuts but goes out side of her job line and gives you an amazing experience!
I have been taking my 6 year old son to Tommy Guns for his last few haircuts and couldn't be happier. They are always friendly, very knowledgeable and skilled. My son loves hair tattoos and they do such a great job. Very happy with Tommy Guns!
Glad I listened to the Google reviews. I didn't have time to book an appointment with my regular hairdresser, due to a last minute appointment, so I took a chance and went to Tommy Guns at 9am. Jen did a great job, she was definitely an experienced hairdresser and didn't skip a beat. I barely had to direct her at all, she didn't even bother to ask if I wanted clippers, bonus points for knowing the answer is no. I have medium length hair, not a clipper cut, and she did a great job. Thank you Jen.
Good service and ok prices
Nanette is a phenomenal Hair Stylist. I have been seeing her for quite some time now and she keeps me coming back!
My son's both received *THE* hair cuts of their dreams, walking out with Mohawks, hair tattoos on the sides, and colored gel. Plus they got to watch a show during their appointment. The ladies both did an amazing job and my boys are beyond stoked. They can't wait to come back ????
Great atmosphere and service!
Stopped by after I got off work at 8pm, an hour before they close for a quick cut which wouldn't take more than 30 minutes. Was told they were "completely booked up" despite there being not a single person there. Went to a different place, got my haircut and was out the door by 8:30.
I got a great haircut and the staff was super friendly and talkative - which was nice! I felt very relaxed during my haircut and I got what I wanted. I also was given a coupon for $5 off a product that I liked and some tips for my hairstyle
Really good
Great cut, service was far beyond what I expected. The hair products are excellent. Highly recommended ..
Best hair cut service I've ever goten. Also a good selection of products to buy.
Brilliant customer service, I loved the que system and it’s definitely the best hair cut I have ever had!!
I decided to give them a shot today, something different. Had no idea what to expect. Asked for a cut, beard trim and shave. Got the cut, it's okay. Got the beard trim, it's okay. Clippers for the shave??? And left with uneven side burns??? I was charged 43$. Not sure how the pricing works. And not sure what I really paid for. So at this point I am deeply disatified. I'm okay with paying a bit more for exceptional service and quality. Pretty awful when you pay more than double for poor quality and service.????????
Bit to expensive
totally screwed me over they are ecpensive and over cut every time never going back
Great atmosphere and really nice staff
I used to love this place, but went recently and won't be back. The staff seem to all be different. I had a stylist named Ariel, and she was mediocre at best. The staff used to be friendly and know how to cut hair, but Ariel seemed more interested in chatting with others than worrying about customer service. I also didn't particularly appreciate overhearing her discuss her sex life. I found that super unprofessional. Hire some better staff.
Fast service. Great scalp and neck massage. Awesome haircut.
We drove 45 min from our town to come here. Well worth it!!! Only people who have been able to cut my toddlers hair ❤️
Love it here! Staff is friendly, prices are great and I always feel like million bucks when I leave!!
Great location, quick and excellent service.
My stylist helped me decide on a style I had been thinking about for a long time. She did a great job and I would gladly return.
10 out 10! It was my first time going to Tommy Guns and it will be my go to hair dresser now. I had Maricel cut my hair and trim my beard, she did a excellent job and definitely recommend her.
Awful. Went in with a mop of hair and a nice beard and left with a terrible haircut and no beard. I just wanted a haircut but my stylist took it upon her self to just “straighten” out my beard. She messed it up so bad I just shaved it all off. Very disappointed. Won’t be using Tommy Guns again
This The Season to be Groomed and Get your styling and shaving products… You will find friendly smiles and great professional services…. St-Albert Tommy Guns is my local spot… come have a try!
Kay was awesome. She is always so thorough and goes above and beyond what is requested. You really feel taken care of when she cuts your hair. Hopefully she gets more business from her reviews but not to much so I can still go to her ????
Very friendly staff who make great conversation while also doing an excellent job! I'll be back for sure, highly recommend.
Very high quality impressive service and love the added touches. After a long day was a welcome relaxing experience. Thankyou!
Used to be a great place to get the kids haircut. I could accept the price going up, but no lounge to wait for the kids to be done, no complimentary coffee, and now there's a sign that they don't accept cash..... ya no thanks.
The worst hair cut i have ever had. Its actually almost funny. If you need a buzz great place. If its more complex then that your hooped
Half the time you come here it's 5 star service, and the other half it feels like the barber is just trying to get done as fast as possible.
Got another good haircut and beard trim from the Tommy Guns chain. Usually go in Calgary but am working out of town so gave the Medicine Hat location a go. Professional staff.
10/10 service like always. Was really happy with the haircut and services. Celina went above and beyond to ensure that I was satisfied with the haircut.
Great friendly staff. Seems to be a busy location but they are always on the move and get me in on time. I have been with a couple hair dressers now and they have all been great! I highly recommend this location.
I always get the same girl Heather to cut my hair. Great job!
I've only been here twice and with one stylist, so I don't know how the other stylists are but the stylist (Keeanna) was very friendly, professional and gave me exactly what I wanted! Will be returning in the future.
Friendly, fast and cheap! They even gave me free drink after my haircut! Where do you get that nowadays?
Every time I go to a Tommy guns I always end up leaving disappointed they can never grasp what I really want. Im going to westmans from now on
Never go hear they ruined my haircut and cried covering it up instead of telling me they ruined it they gave me a bald spot and they gave me nothing like i asked i asked for the sides done and they started cutting all of it never recommend it even a blind guy can do a better job their all idiots
Good vibes, fast and clean service. I'm not exactly a social butterfly and haven't had my hair done since before covid, I feel like the guy who did my hair picked up on it and was very laid back with me. Made me feel relaxed. Good place to go if it's been along time and your apprehensive.
Awesome cut, personable staff, and today as part of their grand opening cuts were by donation ($10 min) to the SPCA--happy to support a great cause as well!
Quick and good service, with covid regulations which make me happy as my son is immuno comprised. Thank you
amazing shop excellent barbershop would never go anywhere ever again
First trip into Tommy guns today. Girl and front was super friendly. Really liked the atmosphere. Jasmine did an amazing job on my hair and was great to deal with. Definetly got a new customer. Good job to all.
Booked online which was convenient, but did not indicate prices when booking and ended up being $44 before a tip for a quick ~30 minute cut and beard trim. Deceiving when it says to add a beard trim to any cut yet they charge steeply for it. Here's the kicker- online, it indicates that the traditional and clean cut are the same thing, but the clean cut has a straight edge shave. So I book the traditional as I figure it should be cheaper then.. nope, $10 more. And $9 for a 5 minute beard trim? Way overpriced, was rushed through, local barbers take much more time with you and charge $15-20 less. It's not that the barber did a bad job, she was skilled but $44 for a chain-store cut? That is ridiculous. Won't be going back.
Staff changes alot here. They don't do good job on hair cuts anymore. Long wait times as well.
Maria was awesome! Professional and friendly.
While the actual cuts and product are still good the service standard is falling incredibly fast. After 4 years or so of being a loyal customer its time to move onto another provider if the prior dedication to service and customer experience does not return.
Amazing straight shave and cut from Chantal. I almost fell asleep during my shave. It’s what I imagine is the equivalent of a trip to the spa for women. Definitely going back. Thanks again Chantal!
Great service
Been going here since I moved to Edmonton. Prices are great when compared to other mens haircut spots and the haircuts are always top notch. You truly do get great treatment here, keep up the great work.
Took my 20 month old here and he had been nervous from a previous experience but Kat(Cat) was excellent with him and his haircut turned out excellent! Will for sure be back! They also have really cool TVs in the mirrors to distract the small ones.
Great hair cut, amazing hot shave!
I get all my haircuts done here, great haircuts and friendly staff
Haven't had my guys in here in awhile because of poor cuts but needed to see if they had availability because of their later hours. Called at 6:30; they close at 9. No name given when girl answered and was told very rudely that they don't make appointments and that they were busy for the rest of the day, which is fine, but you don't have to be a total cranky biotch on the phone! Take a pill!!!
I always go for the full treatment and leave feeling like a million bucks. Thanks Amanda and crew
Great service! Great haircut.
My haircut (High skin fade) with beard/mustache trim, was done terribly. This was done at the Prince George location. When done at the Abbotsford location, it was done well. Worst $60 ever spent. Very disappointed!
Do not get your beard trimmed here. Ada cut my hair and it was ok, not great blending. Ada suggested a beard trim and destroyed the hair on my face. Firstly a trim isn't a full style, a full beard shouldn't be turned into a goatee when a trim is offered. The mustache area was "trimmed" with the normal shaver, which is large and doesn't fit correctly. Meaning she left negative space where there should have been hair.... terrible... look at the mustache... is that professional? I do a much better job for free, maybe because I care? Secondly, the neckline was extremely uneven, forcing her to go even higher. She blamed the bad lighting in the corner stall and it was dark, but still..... So now i have a completely shaved face and only wanted a hair cut.... thanks.... Take a peek at it lol, deserves 0 stars
Took my 3 year old and he had a great experience!! Was so surprised he let them wash his hair and everything!!! Thank you!! He looks so handsome!! Will be back for sure!!!
Great haircuts every time an nice staff.
Registered for a haircut, the approximate wait time was 20 minutes. I waited for over an hour begore my name was called and was late for a meeting because of this. I would love to be able to make an appointment like every other salon! Not everyone has all day to wait for a haircut.
I did the check-in on the app and waited the 53 minutes that it said and the notification indicated to go there but upon arrival I was told it was still going to be another 15 minutes.
The staff are always super friendly. Sarah always does a great job cutting my hair. I would recommend this Tommy Guns location to anyone.
Tommy Gunn's has been my goto barber for 4 years i get treated very well by the staff. I appreciate the personal touch and recognition when I come in the shop.
Everything from using the app to checkin and verify wait times to being greeted. It a seemed to click. The young lady that I had cutting my hair seemed to really want please me. When I asked her to take a bit more off the front she gladly did it. It’s the way things should work.
The waiting time was a minute, I sat down and started a conversation. She asked questions and the answers were met at the end of my haircut. Haircut was what I asked, the scalp massage and shampoo were relaxing. I highly recommend Tommy Gunns in Pine Center Mall.
Quick getting in and was able to accomodate our other child.
I always enjoy my experience at Tommy Gun’s. Appreciate the styling tips. Definitely recommend the neck shave and massage. Perfect way to end the cut.
Consistently great service.
First time at Tommy Gun's...impressed with the TV waiting room. Staff was great and the girl who cut my hair was terrific. Impressed!
Clean store. Friendly staff. Clear expectations. Will visit again.
I could not recommend this place enough, The haircut was really good by itself but the energy in the shop made my night. This is the only barbershop I’ve ever been to where I have hoped the haircut takes longer just so I can talk with the barbers some more. The prices were a bit more than I was used to, but the experience and the hospitality they showed is priceless. 10/10 can’t recommend enough
Great service and I always love the drink after the haircut.
Best place to get my hair done. My stylist knows me, she does a fantastic job, and is a pleasure to talk to.
Very friendly service!!!! Total professionalism!!! Very clean!! My haircut was exactly as requested!!! Consistency in service is what makes Tommy Gun's stand out!!! I highly recommend Tommy Gun's!!!!
Louie always done a great job on my haircut.????????????????
Highly recommend Ashley S. from the Vernon location. Awesome service and can't wait to go and see her again. Thank you Ashley!
Tianna was amazing doing my hair; I highly recommend booking her as she’s very nice and gives a great scalp massage. ;)
Good place to get the hairs cut off...
Explained what they were doing and frequently checked with me while shaving. Recommend a straight razor shave.
Did a great job on my one year old sons first haircut. He was squirmy as ever.
Always a great place to get hair done. Staff is super friendly and helpful as well as do a good job at cutting and styling what you want.
Great place, great value for the money, hair washed, trimmed, washed again. Also very professional with covid. Every one adheres to the rules. Also they have their stamp card, every 10 hair cut free. Over all great experience every time i go.
Favorite
I have been going to Ashley for about a year now and she is absolutely amazing!! She has made my 3 year old son comfortable in the chair after a bad experience else wehere and I can’t thank her enough. Very professional but fun at the same time. Highly recommend Ashley to anyone.
So nice ???? I highly recommend to go here.
Free drinks and the hot towel treatment are awesome
Camryn at Tommy Gun’s in Fort McMurray was very approachable and talkative, which made the experience more worthwhile for me. She was also good at listening to what I wanted with my haircut and gave me tips on how to style it better. Pairing this with the wonderful haircut and scalp massage made the experience a 10/10 for me.
Excellent service and excellent price!!!
The line ups can be pretty bad, but the haircut is well worth it!
I came in here looking for clippers. They have a very small selection so I would recommend Sally Beauty if you are in need of clippers. The staff w was very helpful.
Awesome service. Thank you for your expert hair cut Caitlyn! Very knowledgeable and friendly staff! The place is well maintained, looking forward to the next walk in hair cut!
Great service. Nice haircut
Staff were as awesome, and I was really happy to be able to go again. My haircuts are finished quickly, and my visits are never longer than half an hour even with the wait! But, last time I went, I was very disappointed to see that prices had gone up. I was paying much more for the same buzz cut. It was the same as what I used to pay including the tip.
Fast and friendly service can't wait to go back again.
They give great cuts
I'd like to give Tommy Gun's 5 Stars, but I cannot. I've been a customer there since they opened about 5 or 6 years ago. In that amount of time I now pay $10-$15 more for a haircut. They've raised their prices twice this year that I've noticed. As much as I'd like to say I'll be back, I don't think I will be.
Consistenly friendly staff who provide excellent service! The best location in the Edmonton metro area! Always a fun chat with the staff, personable and professional. Thank you for the laughs ladies!
My son had his first hair cut and I was so nervous but our stylist Kennedy was absolutely amazing ! I look forward to taking my son back to her for his next one ! 10/10 would recommend her !
First timer to Tommy Guns. Kaylee did an awesome job. I went in with hair below my shoulders wanting to change things up. She spent time to understand my hair (thinning on the crown) and came up with a clean modern cut that looks fantastic. I got the change I was looking for and am confident to go back and to recommend her to others.
Good service, got me in right away
Great cut. Awesome service.
This shop is ok. When we went in there was some crazy dude threatening people and staff handled it well. The hairdresser did an ok good job on my bfs cut but also left marks on him with the razor.
Been going to T Gunns for years. The girls always do a bang up job on hair. The straight blade shave is also great, though expensive.
My 1st time using Tommy Guns and I was pleasantly surprised, they had good Covid-19 protection in place, the pricing was OK and Donna gave me a good haircut. What more could you ask for?
Amazing. I had the full shave and haircut deal, I feel like a new guy.
The only place my son will let me get his haircut. He loves the tv built into the mirror!
fast service
Awesome Atomsphere and Service by the young ladies there!! Excellent job trimming my beard, chit chat is always welcoming!!! The only place that trims my beard!!
Heather was great. The whole experience was very relaxing. I didn’t know that I would like being pampered:)
Darn friendly fast and accurate
Love the girls there! Best hot shave I've ever had!
Last time I went they barber did an amazing job. Very high attention to detail, and no hesitation when it comes to delivering the best experience possible. Excellent location, and very flexible booking. Called in and was able to drive down right away. Also, very skilled in working around the masks we must wear.
Great service love the perks
Quick enjoyably service.
They don't take reservations which has it's plusses and minuses. What you can do is call them on the day and they can put you on the days list. Lots of compliments regarding beard and hair.
Id give 5 stars if my 2 year olds haircut sidnt cost $23.
Cool salon for men with great staff. aLots of products to buy for all your manscaping needs. Reasonably priced for a trendy place next to other higher end shops.
Fantastic had to be one of the best experiences and hair cuts I've had in a while its well worth it
Nanette was very pleasant and did a great job.
first time my partner went here i wish we would of grabbed the name of the lady who did his hair because she did a really awesome job. yesterday we went in and a guy name Adwin(probably not spelling it right). did his hair. It is probably one of the worst hair cuts i've ever seen on a man. it's poorly faded about 3/4 around his head. then done with a one the rest of his head all the way to the long part. the way he cut the long part of his hair, it looks like a bad toupee sitting on the top of his head. The only way to fix it is to just shave everything off so waist of 30$. Honestly, some people should NOT be a hair dresser and this guy should not because his work is awful.
Expensive for haircuts but not really any different than other kids salons. My husband got a shave and haircut and felt really pampered. It was expensive but it was a great experience for him and a great gift to make him feel pampered and relaxed. They did a great job on both haircuts for my son and husband. I loved the waiting area. They had multiple TVs and iPads loaded with games set up to keep the kids entertained while we waited for dad to be done.
Great experience. Azam is the best!
Ok.... I've been to Tommy Guns in 3 different cities and a total of 6 times I've been trying different "barbers" out and honestly I've have ONE good haircut and that was in Kelowna. This time in Kamloops by far the worst haircut I have EVER had. Sorry but I won't be giving your "barbers" another try...
Walked out, rude staff and don't listen. Social media is more important
Stylist was friendly and did a great job Great experience
Excellent service got me right in for cut and shave! Very professional and relaxing. She even put me to sleep when she was shaving!
Amanda and her staff are amazing. I really like Tommy Gun's and been going to it for years now, but now I followed Amanda to her new location. Great haircuts, shaves and products. …
If you have kids that are kind of vussy for hair cuts, take them here! The employees are fantastic and my son regularly asks to go now haha
SHERRL B. IS A KEEPER.. I ALWAYS GET AN EXEMPLARY SERVICE. EVERYONE DOES BEST BUT SHERRYL IS MY FAVORITE
Best barbershop in St. Albert , staff are awesome , this place is great. Highly recommended, I mean what you need to know about this place it’s a high end barbershop so don’t go there if you only have 15 dollars in your pocket lol you ll probably get a shampoo done with that lol. But it’s worth the money what I really like about this place , you get greeted the minute you step into the shop then they offer you a beverage , they ask you for your information to put it in their system then you wait till you name is called so I like the way to do it. It seems professional I really like this place oh ya also the chairs they use are antique barber chairs which it makes you feel like you are in a barbershop 100 years ago. Also they shampoo you hair after haircut which is nice because usually I like to continue on with my day after a haircut without being itchy all over my body. So I give this place 5 stars honestly they deserve it I ended up paying 40 dollars including tip but I feel like my money was well spent . Thank you tommy guns. Keep up the good work
Hair under the mask retained unshaved :) so, we can blame for that only Covid!
Followed instructions very well. Very happy with the hair cut.
Very helpful for xmas presents
Service with a smile always do a great job on my beard and always get my beard oil through them
Hands down the best service and haircut experience in town.
Personally I had a great experience here! Ada was my hairdresser & she was polite, funny, personable & got to know me as much as I was getting to know her. My hair was cut perfectly to my liking - I have found at hairdressers clear and concise communication go a LONG way. 10/10 will go again =)
Very understanding of my sons disability. Autistic. Brian and John
Took my son in for a no guard fade, and the barber I think her name was Maggie? Did an amazing job, he has curly hair and has such a hard time getting a good cut. Will definitely go back again. My son especially loved the lollipops and little ginger ale
Great place to bring the kids as they have iPads, and free pop while the kids wait. They also have free coffee for adults. Kids absolutely love coming here. They also have a punch card for free haircuts.
I was first in the door today but because I didn’t use the app to sign in “which it wasn’t letting me in” I was bumped repeatedly by three others … The Kamloops Tommy Guns has given nothing but poor service and has butchered my beard .. can the manager please just close the doors or keep the app off for the first half hour like the shops in Kelowna….
Great service especially for male haircuts. The suggested wait time can be a little fluid though, don't expect that it'll be completely accurate
Great service friendly staff, not long waiting period for my hair cut. Complimentary drink afterwards. Love my haircut definitely going back for sure.
Great atmosphere, courteous staff, fast service and very knowledgeable with products.
Fantastic setup. Professional and safe! Got a great cut! Happy to be back!
After bringing my son in to get a haircut. We left and noticed that it was very uneven then we went back and she made my little guy completely bald...
Always a great cut
Azam is a great hair stylist and beard trim expert. I recommend her very highly. Welcoming staff.
This is the best Tommy Guns location by far. Amanda and Emma do a great job. Always look forward to my weekly haircut done perfectly and in a timely fashion. Great work ethic great staff highly recommend.
I just left your Summit Centre location in Kamloops at 3:30pm today. Last time I was there the 5 star service was bad. This time it was worse. Was I offered a drink? Nope. Was I offered a shampoo, condition and scalp massage? Nope Was I offered a remote control to watch TV? Nope Was I offered a rinse and style? Begrudgingly Was I offered product? Nope Lousy job Tommy Guns - I paid $27 for a $15 First Choice haircut. What are some other 'nope' questions? Did the stylist attempt to make conversation with me? Nope. Unless you call telling me the refrigerator smells rancid and they don't want to put their food in it conversation. Was my hair washed? Nope. I received a spray with a water bottle. Was the price discounted being I did not get the time and product used for a wash, condition and scalp massage? Nope. Charged full price. Do you use high quality products? Nope. Hairspray in the lobby sells for $20 but the hairspray used by stylists is Finesse brand from Walmart - $2.49 a bottle. There is nothing worse in the service industry than places like yours that sells themselves as luxury but provides the service of dollar store.
Great barbershop, very satisfied with the result. Thank you James. Precise job, exactly as requested. I shall return!
By far my favourite Tommy Guns, never had a bad experience here and will always choose this one if it’s available
My experience here was really positive. The staff was friendly and my barber did a great job with my hair. I also got a "hot shave" which if you have the time I'd highly recommend! I came out of here relaxed and happy with my new style!
The hairdresser was courteous and very good with the head massage.
Tommy guns is always good, went to the one I the mall and it was a great experience. The staff knows what they are doing to make a person look great with a new style or the plain old trim. The free beverage is always a nice touch too. I will definitely keep going back to tommy guns and will keep recommending tommy guns to friends and family.
Great place to have a your cut, friendly staff great environment.
Awesome Haircut and Stylist who I would highly recommend. Been here several time before. Questionable behavior and attitude from another Sylist who approached us in the middle of a haircut. Also, not the first time this girl has lashed out emotionally. Highly Aggressive and confrontational and started berating me in front of staff and other patrons. I would absolutely go back to get a haircut there. However this one young girl in particular with serious behavioral issues. Maybe some further training on communication or even therapy would help this young lady. Embarassing, as I dont even know this girl or have ever seen her outside of this business. Hard to imagine she is a positive influence for morale around the shop.
My barber was very knowledgable and professional. She recommended products that I purchased to help with hair care and styling. I loved how clean it was, an the deal I happened to catch when I got my products. All in all, I will be back, because my Barber does a killer fade.
The quality of the service depends alot on who serves you
When I'm qt Tommy guns they treat me like a man and I appreciate that, the staff is also wonderful and take excellent care of their customers! Thank you darline!
The service is very good here. The staff are professional and they make sure that they do a good job and that you are well taken care of. The cuts are competitively priced and always include a shampoo and a rince after. After I have a hair cut and a shampoo, my head feels amazing for the rest of the day. Their massages are absolutely excellent. I would strongly reccomend this location
A bit expensive for my son's haircut. $40 for a 5 year old seems steep.
Always very happy with the job done here????
Good place to get the hair cleaned up if your headed to a wedding. Nice place with skilled personnel.
Nice people
First time coming to this location for a shave and cut; easily the best experience I’ve had. She was extremely detail oriented, very patient and friendly, also arguably the most relaxed I’ve ever been. I don’t remember her name, but she deserves every ounce of praise for what she does.
I know this is supposed to be a men's space, but they're the only place in town that hasn't messed up my mohawk :)
The first time I went to Tommy Gun's was in Edmonton it was like when women go to a spa. It was great. Just went again in Medicine Hat. The ladies were awesome. Thanks again for an great shave, and haircut. Feel 10 years younger.
My husband came in here today, and checked in at the booking tablet and it said 40 min wait, it then went down to 20 mins while he was waiting which is fine and then it said now, so obviously you sit there and think you will be taken next ! nope 15 mins later still sat, 20 mins still sat and then it came up on the screen 1 hour 50 mins wait. He then went to speak to someone and she said she was not sure, so the hair dresser came across and they did not know what the problem was with the tablet booking system. Maybe technology is not that great sometimes! my husband left with no haircut after spending over one and half hours sitting in Tommy Guns !
Fast service Friendly staff
Tommy Gun's Original Barbershop is a local bussiness, that take care of you when you first walk in. they offer a drink, help you check in. they staff take care of you well you get your hair cut.
Took my son for haircut yesterday, Jim was very friendly and knowledgeable for the hairstyle suited to my son. I would highly recommend him and would definetely come back.
I went in the other day, hot shave, hot chicks were a bonus. Would recommend .and there's arcade games. Hell yes.
Great place to take small children for haircuts, they really know how to keep little ones happy and make a haircut a fun experience:)
Always professional, every barber knows what they're doing, and I always leave with a fire cut ????????????
Always get a great haircut here and the staff are super friendly
The worst place to go to in Kamloops. Please consider going to another place if you don't want the hairdresser to ruin your hair. The lady I who did my hair, was meant to be a scalp massage during shampoo but it was more like she was angry and rugging through my hair, was more painful than satisfying. Don't know if she knew it could lead to serious hair damage and loss. Very serious, please avoid by all means
Tessa is a great stylist. I highly recommend her service. She is very knowledgeable and quite skilled. I came in today because I needed a haircut and didn't know what I wanted. She was helpful in assisting me with my decision and providing a great cut. I will certainly be back.
Probably worst Tommy guns I've been too. Hairdresser looked and seemed very grumpy. Waited over an hour when the TV said 25 mins. Won't go back
Fix your booking system! The last four times I’ve booked I’ve done it via phone or the online service. I’ve walked in when the system sends me a text message telling me I have 10 minutes to my appointment and have waited 20-30 minutes yet! I’m better off booking a real appointment at a barber than this joke of a system. I’m sick and tired of it, especially since I’m usually waiting 1-3 hours for the appointment already! This isn’t a doctor’s office.
Great people!
I will not let my husband get a hair cut here EVER AGAIN! The lady with all the tattoos, was trying to hang her barely chest in his face and touching him in any way she deemed fit while washing his hair. She was very overly touchy with him and I felt as a hairdresser she was wildly inappropriately dressed. He asked for a specific hair cut and she gave him a faux hawk. Which if she knows anything about British soldiers they don’t have faux hawks! We immediately went home and got a friend to come over and blend his hair. I was absolutely disgusted by this woman! My 12 year old son got a hair cut, finger width by a lovely young lady with red hair, and I liked it. But our whole experience is based on this one girls demenor. And unprofessional approach to my husbands hair cut.
Both my boys now go to Tommy Guns for their hair needs. My five year old goes for a buzz cut and design buzzed in and my 3 year old they use scissors the whole time so he is comfortable the cartoons while they get their cuts and a juicebox afterwards is an added bonus. Haircuts arent a struggle like they used to be and the staff is great with kids !!
Got my haircut from a filipino who is working there and all i can say is finally a barber who knows what they doin’. I asked for certain haircut and showed them the picture and it just don’t look exactly the same but way so much better!! Would recommend and ill get back as soon as my hair will grow up lol
A joke save your hard earned money and go to a salon or proper barber shop
Super friendly staff who do a really good job. As for Morgan - she's great. Make sure you check in in the website in advance though. They can get pretty busy.
Great place to relax and get your hair done right. Come for the haircut, stay for the scalp massage.
Had a couple bad expieriences at other Tommy gun locations ... The medicine hat location nailed it . Changed my outlook
Great places for haircuts
My 5 yr old grandson needed a haircut. We were driving thru Vernon and decided it was a good time to do this. I called and was able to get in within half an hour, awesome. My grandson was stoked when he walked in here. Staff was so friendly and able to deal with my grandson lol. They gave him a complimentary juice box. He watched tv in the mirror. Rates were reasonable and I'll be bringing him here next haircut. I'll drive the 2 hours for him. I highly recommend coming here.
I was one of the first people to be here when they reopened and it was a good experience. Overall the hairdresser did a great job to do what I had requested so no complaints. I would definitely come back after having a positive experience getting my haircut.
Good place for hair cut, awesome staff
Always 5 stars. Heather is a Rockstar and makes me look *literally* as good as I can possibly look (aside from a diet and exercise) They'll make you handsome for under 40 bucks. Money well spent.
Meticulous time taken to create a perfect Haircut and Beard Trim. I received superior value for the Service given, and passed on the difference of what I thought the price would be in a tip to Cristy. Thank You.
Amazing service
Always enjoy the service at St. Albert tommy guns! Would definitely recommend it.
Amanda has been cutting my hair for years and I'm always happy with my haircut. The staff always makes me feel welcome and relaxed. Highly recommended for men's barber services.
Worked with my hair pattern to create a look I can maintain and feel great with!
Great experience, Ada is a gem. Thank you!
Awesome
A good find! The friendly staff happily accommodated us two walk-ins, even at the end of the day. Clean, fast, hospitable and they have lots of products and gifts to browse while you wait. Note: they are not equipped to cut long hair unfortunately.
Too expensive. Too much hype.
It was very easy to book my hair cut appointment on Tommy Gun app, so I could know when to go inside. The barber was easy to talk with and gave me a nice looking cut as I wanted. So relaxing. …
Service was great as always. Staff is always friendly and outgoing! This is the only place I go weather it's a trim, hair cut and style, or a hotshave! You'll never be disappointed!
It was quick and easy and the girls did a great job with my two little boys.
Always have a good experience here and Alicia did a spectacular job this most recent time I went. The only barber shop I’ll go to.
Best haircut I've ever got lol, Really nice ladies too. I'm definitely going back! ❤
Very friendly staff. I really like that there are drinks on hand when you wait. Nice and clean and worth the visit
My son loves getting his hair cut here.
I’ve had nothing but good experiences here. I really enjoy interacting with the staff. Not just a great haircut, a good experience overall.
I was very happy with the cut I received. I definitely recommend Tommy Gun's.
Pretty good barber ???? Men's haircut was $27 I believe, buy 12 get the 13th free stamp card. Lots of products and swag to buy. They gave me a complimentary water while I waited for my boyfriend to get his hair done. She cut a bit shorter than he would have liked bit it'll grow back quickly. Also I was able to bring my dog in whole I waited!
Really clean quick and professional
Reception is nice here but I've tried 3 hairdressers so far, two of them left uneven sides and missed parts. Only one so far left me satisfied.
Good service, friendly staff
people there is awesome very polite and friendly
I attempted to get a haircut but I kept getting push back further and further. Not exactly good customer service.
The woman who cut my hair not only knew exactly what I wanted, but also helped reassure me about a certain thing I was self conscious about. Also told me about pomade which I now love. Amazing service. Will definitely come back again.
Rochelle is always fantastic with our boys! They love going in to see her.
Great haircut at an affordable price. I've never booked in and just go when I can, different staff each time. Always have a great experience and get in with little to no wait time.
Overall it’s a wonderful establishment! My go-to barber and hair stylist Nicole Ellis is why I’ve been a customer at TG’s over the past two years! She’s wonderfully proficient and professional! If you’re in Medicine Hat and need a new stylist to cut your hair and trim your beard, look no further than Nicole E at Tommy Guns!
Always a great experience. Hana is the best!
The shave and a haircut, their two bits. Lol !!!
The hairdresser gave a good cut, so I gave it 2 stars, but the service wasn't great. Didn't get any of the "extras" that are advertised and had to wait for 15 mins to get a chair after my appointment was supposed to start. For the price, it's nuts to go here. I only went here because my barber was closed, but I'll wait for him next time. He cuts my hair just fine, but he does it for half the price on time.
Courtney was excellent! She cut exactly as I asked and even gave me some styling tips and product recommendations. As someone new in town, I will be returning to Tommy Gun's every time I need a new cut. See you in 6 weeks!
My kids love getting their hair cut here.
Always a great haircut. Tend to run behind the school when they get busy though. Reasonably priced. Specialize in men's cuts which is nice.
The barber made you feel comfortable and did well to get you the haircut that you want. Conversation was good and all in all was a great experience and relaxing as well. They definitely work well and make you want to come back again. Deserves more 5 star reviews! :)
Absolutely no wait time. Stylist that understood my needs. Very attentive, polite and intelligent. Stylist had skills and abilities to do the job quickly but very well.
Waited a long time, they buzzed my husband's hair instead is using scissors, and they buzzed off big patch of hair behind the ears. I wasn't impressed and neither was he.
Excellent, quick, and the right price.
I took my little brother there" we did our booking online (unfortunately we waited quite a while). Although the wait the lady who cut my brothers hair (who is 11) took her time and talked to him. He said it was a very friendly experience.
Better cut than expected. When all the barbers are booked up, as they seem to often be in Vernon, this is a good alternative. Very "man" focused, TV in the mirror, tablets to use while you wait, check-in on a tablet...
Great service, more personalized than the other quick barber shops in town. The complementary old fashioned bottle of Coke or Ginger Ale was a refreshing bonus! Will definitely go back????????
Top notch service.
Nice service a little pricey
nice clean modern facility huge tvs even tv's in the mirrors super friendly staff and my stylist (lovely) was excellent .
It's like a spa for your head. Free drinks while you wait, and scalp massages with shampoo after your haircuts. It's a comfortable experience through and through. Highly recommend.
Best haircut in the West..awesome service and thanks...see you soon..
Just awesome.. ????
Love it
Great place. Only downside is the waiting time to get a haircut. Other than that, I can't complain.
Prompt friendly services. Reasonable prices and a beverage too!
There is a staff person at Tommy Guns in Medicine Hat that deserves to recognized. Caitlin is just awesome. My son has never allowed for clippers or barely sat still for a cut. Caitlin went out of her way to make him comfortable and was extremely patient with him. Although dad got sprayed with a bottle a couple of times (I told him to do so) it was so worth it. Made my day and was so proud of my little guy and so impressed by Caitlin. You don’t get that type is service much anymore. I just went back recently for a shave and was lucky to get Caitlin again. Not only did she perform a great shave, she was very courteous, explained the process and made sure I was always comfortable. Tommy Guns is a great place for us Dads and dudes to go to especially with stylists like Caitlin!!
It's a nice and good place to shave.
We are so happy with this location because of Justine! Our two year old is so fussy with having his hair cut, but she is so patient and amazing with him. Going way out of her way to make him comfortable And the hair cuts she gives this squirmy guy are flawless. Thank you Justine, for making it such a great experience every time.
She was very kind and sweet and got compliments for haircut already ???? gratitude
The whole experience from start to finish is the best I've ever had. The staff are always great to deal with and I've never had a bad haircut here or at any Tommy Gun's location.
Awesome place Donna is a great hairstyle good Conversation and great haircut I’m thinking of stopping by more often
Haircuts have been inconsistent. Been here a few times already, and I get the same haircut everytime. 0 on the sizes and a little off the top. Would be nice if all barbers were proficient at fading/blending. Would make sense and it's a reasonable expectation because it's predominantly male customers that are coming in. Fading/blending proficiency should be at least a skill to have when working at TG. The fade/blend I got today was seemed decent from afar, didnt really notice the poor blending when I got home and looked in the mirror. The side of my scalp has distinct lines across and from the front you can easily tell that the hair doesnt transition smoothly, kinda protrudes. Going to have my buddy who cuts his own hair to fix it up for me tonight.
I love the head massage they give when washing your hair. The barbers are very skilled, friendly and easy to talk to.
Never usually write reviews but this has been the second experience here that was too bad to not verbalize. My little brother usually gets his hair done there, and the last few times the hairdressers have been nothing but rude, and seem almost offended by us asking for certain styles, to go shorter, etc. Not only was one of them extremely rough to the point where he was almost in tears while she was washing his hair. The hair dresser when confronted about her impatience and lack of attention to the wants of the customer, she went off saying "moms get mad at me all the time" and "I've been doing this for years, I know what I'm doing". When the customer wants a certain look and the hairdresser thinks she knows whats best and doesn't respect customers wishes, there's an issue. We'll never go back. ????
My first couple of experiences were odd, but the last one more than made up for it. My last barber was precise, professional and amazing.
Kennedy did an amazing job, Couldn't have asked for a better cut.
Amazing as always
Great Service And Professionalism Highly Recommended
I'd like to give this location a better review. Unfortunately it's impossible to not get bumped for a shave. Also, they won't refund my gift gard. Friendly staff, terrible punctuality. Try a local barber for reliable times and gauruanteed service.
The staff are great and it's great that you can check in online.
This place is top notch, and if you're a guy looking for a quick buzz, they have a great low priced option for just buzz cuts. Great vibe, products and staff! Recommended.
They very professional and do a great job. I got a hair cut and straight razor shave. They did awesome. I will be back for sure.
I had an absolutely enjoyable experience today. I went for the Bald Head Towel Shave and the Neck Clean Up, and I feel amazing. Deseray (I believe that was her name) was pleasant and professional, and made the experience as awesome as I hoped, as I went in in preparation for my birthday. Great skill with a straight razor, and more hot towels than you can shake a hot towel at!
They are good....just need more training in skin fade ask be they start cutting that they are still learning to cut hair. Prince George pine center...
Emma is the best most consistent cut in my life. This team hustles. Always answers the phones. Will call you back within minutes if they miss your call. Very impressive!
Cut my son's hair perfectly without him fussing... He doesn't let ppl touch his hair
Perfect job everytime
Great place for a hair cut and beard trim. Jessica took her time and showed me some very helpful pointers for maintaining my hair and beard. Thanks so much guys. Will be back again ???? Edit: have been back several times and Jessica is the best, working Sun, Mon and Tues. Go see her for the best cut and service. Also Rosalknd and Isabella really know what's up when it comes to a good haircut. Keep up the great work TGs!
The majority of my haircuts I go to Tommy Guns in Medicine Hat. Never have any issues. Always a great cut, clean friendly atmosphere, and all of the staff I have had interactions with are always great!
Busy and time effective.
Always a great experience while visiting
Friendly staff , great hair cut!
Good haircut, friendly staff, entertainment for kids waiting, free drinks, great scalp massage and on-line check. What more could you ask for????.
Very nice atmosphere, friendly service. Make sure you ask for Sarah, very polite and professional.
Good for kids because they have iPads to kill time while waiting
Great haircut and beard trim. Loved how understanding the staff were when i had to reschedule my appointment twice! Love the complimentary glass bottles of coke! Prices are fair too.
Fantastic. The ladies were wonderful and Kaitlin was amazing :)
Wait times can be excessive.
25 min to closing and they wouldn’t take any more clients. No one was in the waiting room either
Fast place
Love it!!! Always a joy getting a hair cut! I usual go for a hair cut and a hot shave! The pampering is nice!! Its different for each hairdresser! Great scalp massages. One time i had a hot shave and not only got the nice face massage but also a neck massage! I don't treat myself very often but when I do, it's a haircut and a hot shave!
Emma was amazing! It wasn’t just a haircut it was a hair experience! She was more than happy to give me tons of advice and she singlehandedly workshopped a hopeless hair situation into something I’m excited and confident about. Can’t imagine myself ever going to a different stylist. Thanks so much!
Haircut so good I took a shameless selfie and set it to my girlfriend! Seems every time I'm in Vernon I need a cut and I wouldn't consider anywhere else, these guys are 2 for 2 giving me great cuts.
The quality of the cuts are excellent. The staff are friendly and courteous. They also have an a good number of products to choose from.
All female hair cutters...
Always a great experience when I get my hair cut here
Recieved a very quick walk-in service, the cut I got is very good and was done by a fast and skilled person.
Fast Services reservations in good looking
The manager at this location is the best overall, the owners have really found a top notch employee. She is very professional and the employees there seem happier compared to the previous manager. I experienced the previous manager putting down her employees to me in front of them and I thought that was the most disrespectful thing I had experienced. I was convinced that I would never go back. This is my "go to" place for a hair cut and I'm glad I gave it another chance.
Sheila B is phenomenal at what she does!
Great service and entertaining ????
Emma was great, the timing was awesome. I'll be coming back!
this place is the very best barber shop in Grand Prairie i always get a hair cut here
Great service and great haircut and massage.
Best cuts for my boys.
Only place my son goes to for a hair cut!
Fast and friendly! I'll definitely be coming back! Thank you!
Always a good cut and shave!!
First of all the atmosphere is amazing, like 10/10, I felt very safe in there and my barber was incredible!!! I wasent sure what I wanted so at the end they recommended something and I lived it!!! It so cute!
Wanted a boycut, went there n got a perfect one!!!
Thank you SO MUCH for being a trans-friendly business. I'm pre-T and pre-op so I often get mislabeled but as soon as I let the hairdresser know I was transitioning she was really cool about it and immediately started using my proper pronouns. The minty scalp massage was awesome and I dig the super organized digital check in system.
My son always gets great haircuts there.
Love this place! They have iPads and offer free drinks. My son and I both go there and I feel like we both come out looking and feeling good.
I've had decent cuts here in the past, has been hit or miss lately. Seems like they can't get staff to show up on time during the weekends, so wait times are absolutely brutal. The Web app is also infuriating! When you check in, the times are not accurate at all - for example, I showed up exactly on time when the app said and ended up having to wait 30 minutes. I will be taking my business elsewhere in the future. Truly unfortunate as most of the ladies who actually do show up for work are amazing! Fire your store manager and hire some reliable people.
Haircut
Dont know her name but fantastic job and care in her work. ????
My regular shop, they always do a solid job for myself and are great with my 8 yr old son when he gets to go.
Great job great staff
Expensive, Service was average at best... Not a great haircut.
Great spot for a hair cut. Everyone friendly. No bad hair cut after numerous visits.
Expensive haircuts but totally worth it. Also awesome selection of products.
Good
I have my best haircut there and now my worst! Completely depends on the barber you get. My favorite barber wasn’t working so i got another. This place needs review ability for individual hair cutters.
Went in today for a cut, no waiting just signed in and got sat down right away, Romeo did an amazing job on the cut took his time and made sure it was exactly want I wanted, the shampoo and styling were an added bonus that you don't get at a lot of places. Price was higher than what I've paid at other places but the quality was worth every penny, will be making this my new place to go for my cut and beard trim. If you haven't been before I would give them a try top notch cut worth it even if you do have to wait for them when their busy
Great haircut. The girl who cut my hair was friendly and professional. Always good to self care.
Great staff, great haircut, price bit high but you do get what you pay for.
Isabel was unbelievable, and she did a great job with my haircut. Thanks Tommy guns
Sent my husband as a birthday gift for hot shave and a hair cut. Hoping they'd help him style his beard. They had no idea what products to recommend, no suggestions for a style hair or beard and he came home so disappointed. This was suppose to be a relaxing experience I shouldn't have to touch up anything after he went to a BARBER shop. Let alone the whole beard
Easy to use online check-in, and very friendly/helpful staff.
Very friendly staff, prompt service and good product selection for Beard and Hair care. All Covid measures where in place and everyone took the process for seriously and effectively. Highly recommend.
arguably the worst haircut I have ever recieved. charging a premium price and having haircutters with less than a years experience. not right.
Normally I love Tommy Guy's Original Barbershop but this one did a real number on my hair. I didn't know the backside of my head looked like an escaped mental asylum resident.
A good place for a cut but quality varies.
Amanda and her staff are awesome - fast, friendly, and great cuts!
Great service friendly staff good haircut
Soo pricey
Great haircut and friendly staff.
Tommy Guns is a nice place to get your haircut at. All the barbers are excellent. ????
Trendy, great experience but pricey.
Alicia gave me the best haircut I’ve gotten in years. Extremely professional and reasonably priced.
Excellent!
Not bad in any way, but “OK” management and “OK” hairdressers. I cannot say a negative! …
The staff are very knowledgeable and able to decipher my non-technical description of what kind of haircut I like. The end result was a haircut I would call perfect. Kennedy was amazing.
First time straight razor shave. Horible. Could have done beter myself for a lot less.was told a straight razor shave was a beautiful thing. Mabe but not here.
Kiddos on the spectrum and hates getting his haircut, but the girls are great with him and know how to work with his wonky hair so it looks good... he now loves going knowing that his hair turns out stylish vs the regular buzz cut and that's enough of a reason to help him sit still and patient.
Sink neck padding, scalp massage and they've added in a shoulder/back massage. It makes a very relaxing experience you wouldn't expect from a haircut. Fort McMurray location seems a higher standard than other locations I've tried. The difference of just placing a towel across your eyes when washing your hair goes a long ways. I always recommend Tommyguns in Fort McMurray.
Haircut by Helen at Tommy Gunns Medicine Hat. Really friendly and obviously takes pride in her work. She will be missed over the next year. Now to find someone to fill her shoes ????♂️????
Good cuts, great prices, friendly staff!
Drove by... No one doing hair... called to see if I could get in... Said min 45 min wait?
Awesome location. Super friendly staff. Always feel welcome here.
Got myself a great hair cut by a friendly stylist!
Quick n easy haircut for a decent price
The lady who cut my son hair she was rude and this is the 2nd time plus its expensive
I have the best hairdresser in theGP mall. But I won’t tell her name because she is the best and she is mine!! ????????♂️????
Amazing experience awesome hairdressers! Little pricey
First time visit and a great experience!!
Been going here for a few years.. I usually come out looking better than when I went in, and that's all that really matters
Quick and professional service. My son’s haircut looks great!
First class barber shop, prices to high, fabulous staff.
Guys! Treat yourself to a hot straight edge shave and beard trim at Tommy Gun"s. You deserve to be pampered and look great!
Always charge for a shampoo and cut, however they almost never shampoo!? I have to specifically ask even though it's included in price .
Clean, friendly staff, gifted barbers. Will make it my go to.
I’m not one to normally leave a bad review only good ones but after going twice and getting the same barber both times i have to say. Do not see Sheena at this location.. heard good things about Amanda and Emma but sadly gave a second chance and got the same result...
Excellent experience. Tessa did a great job. 5 Stars.
Great place to get a hair-cut honestly but the hair stylists kind of have no patience when cutting your hair—pesumably because they want to move onto another client. However, it kind of ruins the whole experience honestly; they literally do not seek for your opinion on occasions. Maybe it is just the one woman I got, but damn, it was quite rude. She did not mess up my hair though so I am quite happy with the result. I just think that they should be looking for affirmation throughout the whole process because it really leaves you without assurance..
Fast sometimes there would a long wait but tommy Gun's is best place to get a haircut
Very good service!
Awesome hair cut. Thanks so much
Great place for your barbering needs and a great selection of products for self care.
I have been very happy with each Tommy Guns I have been too!
Olive is great and the front staff is as well. Very welcoming! Great cut, friendly staff, and comfortable atmosphere!
I come here regularly for my trim and beard cleanup, staff is always courteous and the chop is clean with few issues.
I always love the cuts and great staff
Enjoyed my cut at this location, Helen gave me a awesome fade, would definitely recommend, 10/10
Our son loves going here because of the TV in the mirror, and row of iPad's at the front bar. He's 4. I love the quality cuts they provide him, and they're always on time!
My hairdresser was kind and cut/styled my hair wonderfully. Nothing beats getting a good haircut and two scalp massages! Thanks TG.
My husband says it's the best place for a classic shave. Loves the special treatment.
This was the worst service I have ever experienced. I went in with only one customer the and nobody in line. I was told it would be 15 to 20 minutes but needed my hair done for work so I waited. After 40 minutes the teenager who appeared to be managing told me it would be another 20 minutes!
The best barber in Kamloops. I never go anywhere else for my cuts. They always treat me like royalty, I love it.
Good cut. Busy place.
Probably one of the worst barber shops in town. Definitely would recommend looking else where for a cut. Went in twice now on a weekday at 7pm and was turned away with "we are booked up". The shop was completely empty both times with no names on the screen, and the one girl was wiping down the chairs. No way they were booked up. The website and door both say closes at 9. Like I said, look elsewhere. The experience was very dissatisfying. Can't see this place staying in business long with service like this.
Fantastic service and very friendly. Wait times can be lengthy and they aren't the most accurate with estimating the wait time when you check in online. however this shouldn't deter you if you're able to wait ten or so more minutes.
My brother recieved a basic haircut without a shave for $28! No frills, no hair styling, just a cut. That price is absolutely ridiculous.
The wait is really long for a place that caters to walk-ins. Over 45mins with two people in front of us.
I take the kids here regularly ( I’m bald lol) they love the experience and the friendly service. AND always a thorough shampooing!
Service was great but the day we went there was no ac (should've called and told everyone that your closed due to no ac) we would have understand insead we were sweating so bad because of the heat wave ????
Very nice staffs and clean and beautiful environment
if you are a 8 year old boy you will love this place. If you are a grown-up you will wonder why you just paid 30 dollars for a 12 dollar haircut just so you could get a free coke. Lots of fluff, no substance. Go to Mario's barber shop instead. Trust me.
Always gone here for a good haircut. I've only ever had one I didn't like but it wasn't anything bad. Always friendly staff ????
Haven't looked back... Have my fav girl that always does my hair and it's always a solid buzz cut (better than when that old army guy used to do it for me and far more attractive, lol). Price is very good for the buzz cuts so tip big boys.
First time getting a haircut here was awesome, really friendly staff and cooling looking place. They have a fricking tv screen inside the mirror and on top of that they offer beverages!
The hair cut lady I had at Tommy Gun's was Avery and she was very meticulous with her work. I would very much recommend her services.
The head massage when shampooing was like a dream.
Great staff! A bit expensive but it is what it is
Got my dad and I in early for our appts. Friendly stylists. Great scalp massage and look great after the hair cut / beard trim.
Really pricey for haircuts
I always love going to Tommy Gun’s for my haircuts. The head and shoulder massages are the best and I always get a good haircut as well, plus with the app you can check in online and show up just before your appointment with no wait times even if they are busy.
It was an ok experience would be nice to know how long a head massage should be. They need to come up with a number that everyone knows because I always get different amounts of time. some times its 5 minutes some times its 30 seconds. I live for the scalp message! I dont care if its short just let me know what to expect!
Best hair experience
This was hands down the worst haircut of my life. I have about as basic a haircut as you can get (sides 4, top all the same length). She stopped halfway through the haircut to wash, then got out a hair dryer and tried to cut a part into my hair that doesn't exist. She then told me my style of hair is too thin and fine to be cut the way I want it. I'm 31 and not anywhere near balding and I've had about a thousand haircuts before this one, so not sure what kind of a response that is. The result is I have a haircut with two areas that are simply cut down to nothing and completely misplaced. I have had to wait about 5 weeks to see any return to normal. What a terrible experience. Anyway, maybe just the one girl there but I am never visiting one of these places again. Not sure about Vernon, it's either $40 plus for a decent haircut or you roll the dice.
Normally great service. Booked a cut and shave online told me 118 min away so killed time went up just prior to find there computer did not log in. I was on the board saying i was 120 min away. I explained that i booked two hours prior and the girl said she would get me in about 20 minutes. So went to go in and hairstylest said she could not shave. Then i said i would wait. The front girl came to me and said they could not do a shave as it would not fit me in. What a joke
Best place in town to get your hair done if your a guy
Friendly, professional staff.
Always get a great haircut here. Heather is my regular go to for spectacular service.
I’ve been going Tommy’s for awhile for a haircut from Julie. She does amazing haircut I was looking for a good barbershop and I finally found one. The staff here is very nice and welcoming. Even though I live on the south side of Edmonton I still travel to this barbershop for a haircut and that should tell ya how good they are. Keep up the great work ladies you guys are awesome. I highly recommend this barbershop to everyone that’s looking for men’s haircut or ladies you will not be disappointed. Thanks again!!????
Wicked staff running a top notch shop that will forever be my favorite. This barbershop is kept clean and well maintained, staff goes above and beyond for friendly, talented services. AMAZING!
Don't bother using their app for booking a haircut although it is apparently mandatory. I waited in the parking lot for 20 minutes before opening, used the app immediately and had a wait time of 0-5 minutes. By the time I got in the door a bunch of other people arrived. They were asking people in front of me if they used the app and when they said no they were told they could still be seated. By the time it got to me my appointment wait time was now over 30 minutes even though I was apparently the only one that used it. Long story short they say no walk ins permitted but apparently walk ins are actually the priority so don't bother using the app.
Brow trim and haircut with shampoo,damn excellent job????????
Been going for about 5 years. Use random hair stylists and always get the same result. Excellent consistency, quality and super friendly service. Love the stamp card for free hair cuts!
The hospitality is amazing. They offered me a free beverage while waiting and made friendly conversation during my hair cut. Even better - best haircut I’ve received in a long time. They also have a lot of product for sale that you can peruse if you have to wait a few minutes (shampoo, conditioner, razors, shaving cream). A lot of the shaving supplies for guys are classy and have a vintage look.
Nicole and her staff have been at the top of my list for excellent service in Fort McMurray for years! No matter who you deal with it’s always a great experience. Easy to schedule and a knowledgeable and experienced team. I’ve had an awesome hair cut almost every month for the past 10 or so years!
Hit or miss here with being able to get in quickly. Had some good cuts along with a sprinkling of mediocre.
My son just got his haircut here, really good cut. He wanted the right cut so he kept asking for more off, they did what he requested but the attitude for additional requests were rude and were charged for the additional cuts. One time stop for a cut here.
After having taken my boys to Tommy Guns several times, I expected a decent haircut and friendly service. Our experience yesterday was so unpleasant that we will not be back. The first stylist, aside from clearly being in a bad mood, didn’t smile once, was sarcastic when I spoke and did a very poor job with my son’s hair. I can take him to the barber across the street and pay half the price for exactly the same kind of cut....There was no distinct style, it’s uneven, and clearly she was uninterested. The cut took maybe 10 minutes and it shows. I brought my second son in later the same day - his choice, not mine...and his haircut, though definitely better, still isn’t what we’ve come to expect. So disappointed....
Pricey
Always great service. It was easier to get in. Use the app it is great
Love the service and the staff. I bring my son here for his haircuts and they are so good with him.
My son gets great cuts here. Jessica is skilled, warm and genuine. The only down fall is the front desk woman, who is not very welcoming.
Jessica is more interested in getting a date than doing her job! Took 55 minutes to do a basic men's cut on some guy she was very loudly flirting with more than anything else. When my son finally got in a chair, it was covered in someone else's hair and the woman (long grey hair) was a total bag. Never a smile or friendly face, no wonder he wanted out of her chair! The cut was mediocre; I could get a better cut for him at a $10 barber. Will never go back!
Great hair stylists!!!
Fast friendly and great service!
Absolutely love this barber shop!
just had my hair done a week ago, Edz was awesome! she cut my hair the way i wanted it to be. perfect place to get your hair done
The best place In town to get a haircut. Go see Amanda she’s the best!
Even with all the covid restrictions they pull out all the stops. Lovely did a fantastic job!
Man I have been going to Tommy Guns since 2009. I have been to many different locations. I used to not care about the wait times because the hair cut was superior. Not anymore, my last hair cut I nearly shaved it off because it was so terrible. Prince George's location has less than stellar service. The one worker said to me they didnt even work there that they were so busy the got a hairdresser from another store to fill in.
Not worth the price of admission. Just wanted a simple hair cut. Hair cut itself was mediocre, they kept trying to get me to do unnecessary things. Could not seem to understand that all I wanted was a hair cut. No wash, no rinse, no product. Just short hair. After I got home and had a better look, hair was not blended correctly. Same issue that i have had at the cheap places, thought that a "better place" would be a better cut. Nope, just cost me half again as much then the others. So why am I spending extra money? All the toys that have there? I have my own phone to keep me occupied, don't need yours. Please concentrate on better training for your people, not the flash of the store. Until then, I have no use for your overrated and over prices services.
Staff was a bit rude to get the day started, but got better has we moved forward.
Rona was very professional and thorough. Thank you for the experience!
Great service, clean and professional considering what businesses have to go through right now with covid. Very impressed
Megan is ???? beautiful and friendly and funny would recommend her for your hair cut ????♂️
Always look forward to annual after summer holiday shave of resulting beard at Tommy Gun's! Very enjoyable relaxing experience and fantastic result!
The hot shave is great
Very good customer service and the stylists did exactly what my boys wanted. Great place.
Too expensive. Hairdressers not barbers.
Great job by everyone all around only issue was trying to book a time
great haircut and beard trim, super friendly people
Very clean welcoming and great trim ????
All around great experience. Friendly staff, cordial atmosphere and clean facility.
A loyal customer since opening. Great staff, very accommodating and always great haircuts. The mobile app is a great addition as well. Definitely recommend.
Fantastic experience, and I am from out of town so its not like I got great service because I'm a regular. I would strongly recommend this place.
As a new customer I was pleased with my hair cut. The overall experience was great. I will be coming back for my next cut.
Keanna is awesome! The staff are friendly, too. There is hardly a wait because there are lots of staff.
It's hit and miss. Often thier system is down so booking/ checking in online isn't possible, you will have to show up in person. I tolerate this up until the other day when I couldn't bookline. I went in and told the girl that I can't book online and she said "oh that's because we are fully booked for the rest of the day" geesh there was 3 hours left until close. If I could suggest something, get your system in better shape. It's false way to do business.
My barber was amazing. Knowledgable and friendly with a good hair cut.
Grandson was so happy with his haircut
amazing ! very clean and the prices were awesome too. very friendly !Gemma is amazing ♡♡♡♡
Always good haircuts for my grandson...he's always happy with it.
I'm always super happy with the service and attention to detail by Tommy Guns!
Great haircut. Awesome service. Everyone was masked.
I was greeted right away by the friendly staff, and I was served immediately after I registered my name, probably because it was just opening. I like that I get shampoo and conditioner with a scalp massage (very relaxing), followed by a rinse after the cut. The built in televisions were a nice feature but a friendly chat with the stylist goes a long way. Afterwards the stylist recommended some hair products and I was asked if I wanted a beverage after as well. All things great from a satisfied client.
The business is clean and bright, the staff are friendly, the haircuts are well done and there is a great variety of grooming products to choose from.
I called at 3pm on a Saturday to see if they could cut my sons hair. They were able to get him in within the hour. He got a great haircut from Isabel. Staff was friendly. I'll definitely be bringing him back again.
I never have to wait . I'm and out . Perfect
The girls at this store are polite, friendly, fast and very good. I book ahead with the TG App, so I always just walk right in and sit in the chair. In and out in 30 minutes.
Great haircut by a very professional barber.
Worst Customer service I've ever had!!!
Pretty awesome
Charged me $43 for a neck shave that required me to go and redo shortly after I stopped all the bleeding coming from my neck. I contacted their customer service line and their rep said their Kamloops area manager would get back to me and never did. From all the other comments I have read, I do not believe their staff are qualified to do their jobs properly, let alone consider Tommy Guns Kamloops a higher end establishment.
I take a risk getting covid every time I come into Kamloops. I have contact with very little people in my area and they still won't give me a hot shave because of there company policy. Your better off going to a smaller more local barber shop then a big chain, I think it is safer.
Great place to get a trim ????
Great cut, done with a pleasant smile. Girl up front as nice too.
Went here to just if they were open during COVID. They have 8 different signs on their door. One states to wear a mask, one states that they are closed, another states that it is by appointment only. There was somebody inside so I politely asked if they were infact open? I got a rude "read the sign". In which I asked which sign as there are a total of 8 signs on the door that contradict each other. The manager/lady I dealt with was incredibly rude. Will never go here.
Great atmosphere
great atmosphere, super friendly staff, and I'm looking handsome as ever!;) definitely will be back!
Very nice and courteous staff do a good job on haircut
It was my first time here this morning, and boy was I impressed. Amanda welcomed me with warm professional manor that immediately had me feeling comfortable and confident that I would be taken good care of -- She understood what cut I …
The only thing bad is the wait time. My appointment was 1:15 however the appointment happened at 1:35, frustrating. You would think a discount could be granted for the wait.
Excellent work clean and professional everytime.
Great staff and cut just to exspensive
Great service.
This is an amazing barber shop. The staff is so friendly and do a great job of cutting hair. The selection of products is awesome. I will continue going and using the services these people provide
Just had my hair cut by Flora, she did an amazing job you can tell she cares about her work.
Pretty good place to get your haircut. Usually busy.
Great haircut!! Absolutely fantastic service from Stephanie and highly I recommend going to Tommy Guns!
Clean, friendly. Sometimes they're really busy and it feels like jiffy lube for hair. Other times, they take the extra time and it shows in the final product. I'll be back.
Fast friendly service
Didn't get remotely what I asked for, I showed them a picture of what I wanted but they gave me a style not even close to what I asked and far too short for me to even try and save it. Won't be recommending this place to anyone.
Hands down the biggest rip-off I have ever had to deal with. I have called around and stopped in at many other tommy guns and quoted a completely different price from what they made me pay $45 to shave my neck and my cheeks give me a break! I would never recommend coming here cuz that is absolutely ridiculous when I get it do it all myself at home for free. If it would have been the $20 my guy was quoted originally and every single other tommy guns I wouldn't have a problem but apparently they're crooked and like to make money stay away and save yourself
Staff are always super friendly and love the check in option to save waiting in line. Good value and the hair looks great!
The best hot shave I have ever received. Marcel is amazing at it. A must for all men to try. You won’t be disappointed I’m sure. Thanks.
Staff is pretty good. The online check in is a joke. I checked in for a hair cut and a hot shave. When I showed up it said only hair cut and I would have to rebook for the hot shave.
Horrible customer service... Registered four times in one day, always there before my appointment and miraculously my name was missing... waited twice for one hour each time, then went to a much better, more efficient barber. Will never be back.
Everytime ive brought my boys for haircuts here they always ended up witj hack jobs/crooked hair cuts. I know lots of other people who have said the same
Very friendly. Both of my boys looked great!
The hairdresser I had was friendly, kind, and put alot of effort into her work. Ive had alot of good haircuts there over the years, and this one was by far great.
I was greeted by Ashley the moment I walked in. I was looking for help with a product that I wasn’t very happy with and Ashley took the time to qualify my needs into a few different options, 1 of which I was happy to buy. She was EXTREMELY courteous and friendly - above and beyond my expectations for sure. When she explained my situation to Treena, the Manager, Trina quickly looked after giving me a full refund on the product I wasn’t pleased with. Again, above any expectations I had - Trina was very professional and really made me feel like a valued customer. As I had not had the chance to ever have a professional shave before, I promised I would return the favour with repeat business. The ladies quickly obliged, offering to get me in at that moment for a shave! What an amazing experience - I will definitely be telling MANY people about this tremendous service and will most definitely be back! Thank you Treena and Ashley for your care and expertise. Outstanding!
Excellent service as always
I went in for my first time yesterday. Soon as i walked in i was greeted promptly and with a smile. I was early for my appt so i was offered a cold drink while i waited and sat at counter and played on the tablets. Stupid candy crush. Lol. I was greeted by Treena who was my hairdresser. Fantastic haircut and great conversation. Hair was exactly what i wanted.....perfect. My overall time at Tommy Guns was a great experience and would highly recomend your store to all my friends. Well done!!
Hey Tommy Guns! It matters when one of your employees is rude and arrogant at the little kiosk you set up at vipers games, too! You lost a customer that night.
Amanda runs a professional shop and makes every experience enjoyable! Would definitely recommend her services.
Proceeded to Tommy Gun (St Albert) today (18 Sep 17). The relaxed and inviting atmosphere, coupled with the staff's professionalism, in particular to Celina, made the experience outstanding. Thank you.
My son's favorite place for a cut, just miss the hockey table that they used to have
Friendly staff and great haircuts I always go to Tommy guns
NANETTE IS AN AWESOME STYLIST JUST ABSOLUTELY AMAZING
My boyfriend got a cut there yesterday and it was killer. wonderful looking store, clean and well put together. will def be going there again !!
I had a wonderful experience getting my hair cut at the Tommy Gun's location in Kamloops. It was quick, neat and affordable. I would recommend this salon to anyone that wants a good hair cut! Tessa is a great employee and gave me excellent service.
Just had the best haircut experience of my life. Seriously satisfied, best value for money. I would highly recommend. Wish I had asked the name of my stylist/ barber. Eastern European woman, very naturally talented
This is my place! I live a little too far away to visit as often as I'd like to, bit seriuously ~ if you haven't had a shave and a haircut from these people, get your butt down there and get one!
This is the first time I have attended Tommy Gun's. A close friend recommended them to me. I have to say that my haircut and beard trim was excellent. I do wish I could remember the lady that gave me the cut and trim. Besides the excellent work , her personality and professionalism was nothing short of excellent. I'm very happy.
Free hairwash with cut. Use their app to book your appointment.
Great haircut and always a happy crew.
Amanda was wonderful, gave me some great tips, and did a great job. Will definitely go again!
Best place in town for haircuts, hot shave or to take the kids!!!!! Love this place
My son loves gettimg his hair cut here. Been comomg for years, never disappointed
They got me in right fast. My haircut turned out exactly how I wanted it. They even offer you a drink afterwards. Loved it ????????
Always great service here
a++++ the best
First haircut experience in a year and pretty successful. Didn't get the name of the lady who took me in and gave a nice cut but she did a great job, will return when I need another one.
They were a bit behind on the appointment time... But... Did a great job on my son's hair.
Staff was excellent, got the exact cut I wanted????
I've had my hair done by the girl that took care of me yesterday and she does such a great job she takes a little more care and looks at cleaning up more than just my head hair she does my eye brows and any other spots that has hair that shouldn't be there. I would really like to have her take care of me regularly. I really enjoy the atmosphere and attitudes of the people who work at Tommy Guns.
Would totally go back Jasmin was great almost feel asleep during scalp massage. ????
We always have a great experience at Tommy Guns :) my 4 year old son loves it!
Love these girls. Always a great experience!!! It’s a treat to have a haircut by qualified red seal journeypersons.
Fantastic barbers! Love the hair, and she was fast too. Best part is the head massage shampoo for sure!!
It's like going to a restaurant you're only as good as the last person who cooked your food not all burgers are equal
Really good service, have enjoyed my visits and they have a student discount. Only downside is that they only do same day booking.
(10/30/21) I’ve lived in Vancouver for the last three years and have recently returned home. I have long hair and I was due for a trim and went to tommy guns (timberlea). I was serviced by a woman named Allyn who had a horrendous bobcut. I told her I wanted to keep my hairstyle and that I wanted 3 inches trimmed. She proceeded to speedrun through my appointment and decided to take it upon herself to give me an entirely new hairstyle. She cut more than 6 inches off and gave me a cut (curse) that resembled her own. I cannot put into words her level of incompetence and lack of listening skills. I haven’t received a bad hair cut as far back as I can remember, until now. If you have any self respect or standard of what a haircut experience should be like I would recommend that you take your business elsewhere. Perhaps visit fort McMurray’s school for the deaf and blind and let a child gain some valuable experience. Chances are your haircut will be better than mine. Avoid her at all costs. UPDATE (11/13/21): I replied to their comment via email explaining that the appointment was made under Liam Kennedy. I asked that they update their response. They still are yet to do so. They don't care about getting "more information" they care about saving face. This establishment has a comical management team that cares more about their precious reviews rather than their service. AVOID AT ALL COSTS
I have always had a positive opinion of Tommy Gun’s the people who work there have always been polite and welcoming. Every time I go in I ask for Ada because she has really amazing attention to detail and always makes the experience super relaxing from beginning to end.
Good service
Always get a high quality hair cut. I have had cuts from a few different staff and all were really good. Staff are friendly and treat you like a king. They have a great setup for waiting. Getting a drink of your choice after the cut is also a nice little perk. Super satisfied every time I go for a cut at tommy guns.
I used to have a barber at a different Tommy Guns location that did an amazing job of sculpting my beard. She had to move on and so I searched for a replacement. I couldn’t find anyone who I was happy with until this visit where I met Julie. She was amazing! She took her time, cleaned up the stragglers, and made sure everything was clean. I’ve found my new barber! Thanks Julie!
Very positive, staff were all freindly, haircut was great
Absolutely great staff very happy with my mullet ????
Tommy Gun prices with the quality of a First Choice Cut. Got my hair cut yesterday from a girl who just switched over from First Choice let me tell you the experience shows. Uneven blend, rushed cut, not satisfied at all. Friendly girl but if I'm spending 31$ and up for a cut I expect better service.
Great cut and head massage!
the best place I can trust to give me a good haircut, worth the little extra they charge than most hairdressers!
Never a bad experience, thanks to Crystal!
All good thank you
Highly recommend Ashley!! She is very talented and will spend the time to make you look your best. Conversation is always good too!
Always great cuts here!
Hair grows faster than these folks operate, they truly have zero concept of time. Don't waste your time and money.
Took me in right away and was very friendly and efficient. Great job
Stylist didn't listen to how I and I fo mean how I wanted my cut...
It was my first time there today and I asked for an experienced hairstylist and Maureen is the one they gave me and I am glad they did. If anyone is searching for a great place to get your haircut and styled, then I would suggest Tommy Gun's Original Barber Shop in Stoneycreek!!
Excellent place to relax and get a haircut. The only place that would be better would be an old timey 50’s barber shop. There is real value here, the amount of time they spend on you is great considering the low price you pay, the shoulder and scalp massage is very relaxing and its nice to have you hair washed before they cut your hair, the small talk from the barbers is pleasant as well. I personally prefer to have my hair cut by a female but I don't like going to those salon types places, Tommy Guns on the other hand has a great barber shop feel with female barbers so it’s perfect for what I want. Many barber shop places in town are also good but not as good as Tommy Guns. Im sure you will enjoy ????
Awsome service!
Friendly great haircuts. Busy place make an appointment
My stylist, Christine, was a fantastic conversationalist as well.as a professional and experienced hair stylist.
Always good service
If you're black just stay with your local barber (but you probably knew that already), this place ruined my hair, I received 5 dollar haircuts done better than what I got here. For the price they charged it was done so amateurly. It's not my first time either however each cut went from bad to worse, so bad in fact that I had to shave my head completely, never coming back. But eh atleast the place was clean.
My barber was excellent. Such great attention on to detail. Great haircut and beard trim. Will definitely go back.
All the reviews about Amanda are correct, thank you guys, your reviews helped. I was very skeptical about the haircut as have had bad experiences in the past. We were a family of 3 and all had pleasant experience with Amanda. She was …
Service is good and the staff is friendly. I enjoy being able to have a soda while I wait. It is also handy that you get a estimate for how long your wait can be.
I've been having my hair cut here for 7 years. Service is always excellent. Hair stylists are well trained.
Fantastic cut everytime. Always go to Tommy Gun's, but visits at times can be confusing as each stylist asks their own questions to your cut, which can be confusing when you've always described it the same way. When calling in, over the phone curtiousness could be improved, as it makes it feel tense. Otherwise, fantastic place.
Great service, friendly team and would suggest it to anyone that what's to get a hair cut
Very professional service with outstanding talent. COVID protocols were in place which I appreciated.
Love the hot shave here. Very friendly staff. My favorite Tommy guns for sure!
Did a great job and quickly ????
Best haircut ive ever had. They were fast and did a great job. I was happy to leave a tip on top of the price. Would definitly recomend this place to anyone for great cuts
Mistake with the name I thought it was a gun shop,
The barbers are kinda bots
They are fast and you gotta love the head massage, thats one of the reasons I go there. I always get the same girl so she does it the same everytime. Then I can watch the ballgame on the mirror jn front of me.
Super friendly staff, enjoyed conversation while getting hair cut and offered a beverage on way out. Highly recommend.
Great service, friendly Staff, cut my hair perfectly.
Katherine was very patient with my 2.5 yr old. She did a great job cutting and blending his hair. Would definitely go back.
These guys give great haircuts to my 2 and a half year old son and I. Stop in for a trim!
shington I'm sorry I didnt get her name. Attention to detail is brilliant paired with a magnetic personality... passionate combination. Product knowledge and helpful hints to maintain the style really boosted this visit. Very professional. Thank you.
30$ for the worst haircut of my life. Went home and shaved my head
Great place to get a haircut and Vicky does an excellent job
Great cut
First time to trim the beast (beard) and went in for a neck shave too! Great environment with courteous n professional staff! Thank you Janice! I’ll be back.
great service, Helen is an amazing barber and I ask for her everytime!
Not great. This is a confused barbershop. You don't go to a barbershop to get hit with a shampoo and conditioner, then blowed to death with a blow dryer! That's your generic salon that does that. Then the cut is not good, uneven, spotty, way shorter than you specifically asked for (#2 clipper), I look in the mirror and can see how uneven the cut is and long random hairs sticking out. This is not a real barber shop.
9/10 a great haircut
Was fabulous, such a cool business, fun ambiance and professional at all times.
Excellent service. Hot shave was fantastic
Always pleasure to visit Tommy....????
Went in terrified I absolutely hate having my head touched and my hair cut but Kelsy did an amazing job and didn’t creep me out or make me fee uncomfortable .... best haircut I’ve had in years thanks kelsy!
Take my 7 year old here for all his cuts! Everyone does an amazing job dealing with his crazy hair!
I took my 2 little boys in yesterday and I had my own masks for them and me. 2 little kids hair cuts was $41 normall, now it cost $55 I believe they charge me a covid fee. i wont return and the lady didnt even do what i had ask for my son she gave him a mullet ???? very disappointed
Fast, friendly, quality cuts
Service was great, Quick trip, was a bit pricey for what I got done
Great place to get a cut! Very friendly and talented staff!
If you go here you will be constantly badgered by email and text message spam. Haircut was great though.
First time I went there it was great! Second time I went to go i called to check what time they were open till. I was told I could come in anytime before 9pm got there around 8:20 one lady was cutting someone's hair and the other 2 were standing around. I was told they were fully booked up for the evening and wasn't able to get my hair done.
Reached out to management following my review and their response to the review. After experiencing the main issue multiple times, and the mistreatment by an employee, they decided to do as little as possible to rectify the issue, and it would still cost me at that. As a result, I will go to one of the three other barber shops in the area as they are willing to work to get and maintain my patronage. A disappointing experience all around.
They are friendly and has a great atmosphere
always give me what i want for a haircut and have great service.
The service was great, everyone was friendly and the cut was ???????? 10/10 will be back
I said to give a haircut which suits me not that one which is in trend...... and now I have that one which no one liked yet and I also dont..... really dissatisfied... I am not going here next time
It was awesome,very polite and inviting atmosphere. The girl who cut my hair was professional through and through. I believe her name was Meagan but I may be wrong so do hold me to that . But she needed next to no direction from me and she cut my hair perfectly which isn't easy cause I have the medium curly hair. I would recommend them 11 out of ten times to anyone. I'll put it this way I'm not usually a tipper and I left an 8 dollar tip. That's how impressed I was.
Nothing special about the haircut. They did an adequate job and the staff were friendly. It's overpriced for what you get, but they are clearly busy enough to justify it. The reservation system has to be one of the most ridiculous concepts ever devised and meant to frustrate and waste customers time. Tried reserving online and when I arrived my name wasn't on the list. Add my name and have to wait 1.5 hours. Ask for a text 5 minutes before and when I get the text says I have 0 minutes to make my appointment. When I arrive I'm fifth on the list with a 30 minute wait. Thankfully someone was available and I didn't have to wait any longer. Can't see why they don't schedule appointments so someone can plan their day. Don't think I'll ever go through that time wasting procedure again.
Amanda is awesome. She's cut my hair for about three years now. I'm just glad she has her own place. A extra 5km is nothing to drive for the quality you get. Love the new place. Will continue to keep coming here.
There hair cuts are mediocre at best and they have ppl there fresh out of school.. they dont do good fades and letting them trim your beard is risky as hell
Great service
Love the scalp massage when getting hair shampooed and the hot shave is a real treat to yourself once in a while.
Amanda is amazing! Very happy with the service and haircut, thank you!
Best haircut I ever had!
Alena gave me the best haircut I have had in years and almost put me to sleep with her magic hands scalp massage 10 out of 10 outstanding!!!!!!
Staff was great. Felt like a new man.
Great atmosphere, friendly staff and great haircuts. I've been going here for over a year now and I only have good things to say, other than one minor experience, but I found out on my last visit, that staff member was no longer with them. I even reconnected with a friend I hadn't seen in over 10 years when I sat down in her chair!
Great service awesome atmosphere and good price ????
Was a great haircut as always. First time to this location as live in Red Deer. Ashly was my Stylist and was very professional, friendly and a pleasant person all the way around. Also great scalp massage.
Very relaxing massage and very attentive hair cut. Highly recommend going there.
Just had Orsana (sorry, may have mispelled the name) cut my hair and trim my beard. She was incredibly thorough, paid attention to small details, and even asked questions about the cut I wanted to improve on the look I wanted. I have rarely seen things like this done by other hair stylists. After this great experience I will be back again for sure.
I had Randi cutting my hair this evening, hands down the best haircut I've ever had in my life and she was beyond pleasent and a real treat to deal with. Tommy Gun's has a loyal customer for as long as she's there. 5 stars.
Excellent hair cut again! Love tommy guns and will be back.
Dennis was professional and knew what he was doing. He went the extra mile to make my haircut a great experience.
Great with kids.
Dawoon is best barber in town. I highly recommend him to get best haircut.
Great shop, Clean Friendly and I always get a great haircut or shave!
Over priced and I knew it's walk in only so I came right at opening as I had an important meeting at 11. Walked in as they unlocked the doors with 1 other guy and told it's a half hour wait for me because of the 4 staff on, only one can cut hair. Insane. I'll never be back again.
Great barber , I went there today from recently getting a fade from Claude's and I have to say that the hair cut was faster and a lot better , all though I've been told that it all depends on who cuts your hair at Claude's , but today really sold me on tommy guns thanks to the great staff and I got a drink after that made it seem so much lol thanks :)
as always a great experience. thank you ADA. and thank you front end person for the reminder phone call
Second time I've been turned down for a hair cut at this location. It's 35 mins before closing and I need a 10 minute buzz cut and they said they aren't accepting anyone because it's too close to closing and not enough stylists. Not going to this location again.
Jessica is a very nice lady and a fantastic stylist. All the other staff were awesome as well
Very friendly hair dresser thought I booked for both my hair cut and beard trim, they didn't have my beard trim on the booking but the lady took care of both my hair cut and beard trim. Very nice gesture from her. Thank you..
Followed a stylist from her former locale, Paola. Lovely lady!
I had a very please time there. The lady cutting my hair did a fantastic job and was very social. I was offered a beverage and felt very welcome. Thanks for the cut :)
Ashlynn is a great barber here. I started going to her a few months back and have never went to anyone else since.
I just seen Sheila for the second time this month for her to see what a fabulous job that she did in the beginning of the month on the 2nd. I walked in 3 weeks later, today, for her to give me a touch up. I will always want Sheila to do my hair
Good
Great service
First time going to Tommy Guns and what a great experience. Very good service. Will definitely go back.
Anita has done a great job cutting my hair every two weeks for the past year.I am a fairly fussy person and Anita has delivered a great cut each and every time while indulging me in meaningful conversation.I strongly recommend Tommy Gun's if your looking for an up beat atmosphere with a pleasant staff who can deliver a quality cut each and every time. I will be a Tommy Gun's patron for life or at least as long as Anita's there! :-) Cheers
Always a great experience. Stephanie with the purple hair is amazing! Thanks.
Normally very good service. The app isn’t accurate at all. Waited 30 minutes past the time my “appointment was due” and ran out of time. The staff was not very apologetic and explained it was only an estimate. Don’t book here with the app unless you have lots of free time and don’t mind waiting. To be fair the haircuts are good but trying to book a time isn’t great.
My boyfriend went in for a haircut, he asked for just the sides to be trimmed and for his hair on top to be left long and untouched. The stylist, then proceeded to do some HACK JOB on the hair he’s been growing for 6 months on the top of his head. A senior stylist came and watched her continue to do this hack job. I told her not to touch the top as well and now my boyfriends hair layered and screwed.
Sarahs my favourite! Love getting my hair cut by her, great conversationalist, and she’s just so dang pretty ????
The worst Tommy gun experience that I've ever had and I've likely been to 20 different locations. This branch also does not have a military discount.
Excellent service! Great haircut.
Like the hairdresser I have got twice. Like the haircut. No complaints really.
Quick service, staff were polite and the shop was clean. Very happy with the cut and at a fair price.
Friendly and skilled staff! Haven't had a bad haircut there yet!
always very well treated and a great hair cut
Says your open till 8. Drove accross town and your not.
Great service
Tesla at the front desk is always so happy and friendly. Great service!
Great service. Scalp massage was awesome and I was very happy with the haircut!
Awesome as always great girls n great haircuts
Great service, but you really need to fix your online booking system!!
AMAZING PLACE TO GO!!! Everyone is always friendly and laughing, granted at times its very busy and you have to wait or maybe even come back, but that to me tells me people are coming back and the stylists are doing a great job, if it was always empty all the time i might be a bit worried, The haircuts and hot shaves i get are always on point and never rushed, the staff usually remember my name and how i like my hair due to the fact i am in the service industry and live off tips therefor i tip well.. The scalp massages are well worth the extra couple bucks as well. Keep up the great work ladies, i will be in later this week for a trim... now only if we could get them a liquor license so i can have a pint while getting a scalp massage. JC
Great service
Lots of attention to detail with my haircut. Lots of products to buy for beard and hair. I will be a return customer for sure.
Had the best hot towel head shave.
Awesome staff and are great at their job friendly
Nothing but scheduling issues. Hair dresser never knew how to cut a fade, decided to wait for next available hair dresser. The manager stated a fade would cost 15$ extra on top of the cut price. Absolutely ludacrous.
As an international student I was always confused to find the best hairstylist. Jasmine made it so easy going she has to be recognized for her skills. I will always choose her for the work.❤️
Long wait times! Went this morning and it was a half hour wait, went this evening and couldn't get in... 2 hours to close, 3 people in front of me, 2 ladies cutting hair and I can't get a cut?? Frustrated and annoyed but still needing a cut, I ventured across the street to Tudor glen barber shop. Bam! Fantastic service, fantastic cut, fantastic price! Thanks tommy guns for helping me find a new barber, unfortunately it's not you.
Such an amazing atmosphere, exceptional quality beard trim and hair cut. Will always continue to have my business. Thank you Team Amanda!!
Hands down worst haircut I have ever received terrible talk and wasn’t worth the 25 I paid
Got right in, great cut
Tommy guns can b either a 4 or 5 star place,I gave it a 4 star cause of the price. I was an hour in the chair for $71.00, but friendly staff,good haircut and beard trim with great products.
(Translated) Joanne is number One! (Original) Joanne is numero Uno!
Average barbers
My son were really upset and sad as the hairdresser did not listen to his request and cut his fringe way too short. Also he came home with a small cut on his neck. The hairdresser did not fasten the cape properly and had hair all on his back poking him throughout.
Very good service and conservations with the girls. I go there everytime I need a trim.
Last time i was in the massage was fantastic. It is worth the money when the scalp massage is taken care of. Very much enjoy this place as it usually ease my stress for awhile afterwards. Usually very relaxing.
Not a good place to get your beard pampered. Workers have no idea what to do to a beard. Over priced.
I called to see when I can come in hoping it would be within half an hour or sooner and they got me in in 20 minutes. As soon as I got there they brought me right to the back. I was getting my beard trimmed & was seen by Ameen (my apologies if I wrote that wrong ????). He was very professional, gave good advice on what would look good with the shape of my face, and paid very high attention to detail. He legit did a perfect job. I'm definitely going back. My son gets his haircut there as well and he absolutely loves it. He needed a haircut once and said he would rather wait an extra day just to get in to Tommy Gun's who were booked up that day. I would 100% recommend Tommy's to anyone.
The only place my family goes! Top notch hair cuts evertime.
Three bad haircuts. At a premium price, when they are worse than a magic cuts.
Took my 2 year old to get his hair cut here. My son wasn’t having anything to do with it, both the manger and one of the barbers where amazing with him. through my son being very dramatic they manged to give him an amazing hair cut. Thank you again
Great place for a hot shave !!!
Great head messages and even better cuts
When I started my haircut there was no one on the board. The hairdresser had just finished washing my hair, when an employee of Tommy guns (whom I assume was the manager) asked my if I would mind going to another hairdresser as the hairdresser whom I was with had just recieved two requests. I thought this to be strange, but did go to another hairdresser because I did not want to cause a scene. While getting my haircut I thought more about the situation. "Why on earth would they even ask me to continue my haircut with another hairdresser?" This is very unprofessional, and bad customer service showing that tommy guns mall employees also management are not concerned with thier customers but the money recieved for the number of customers. Note to the manager, your lack of professionalism has lost our buisness.
Always a great haircut and friendly staff!
I used to live in Fort McMurray and this place is great! More affordable than what I am paying in Edmonton! Staffing was always a challenge in Fort McMurray when I was there, this shop seems to find the best talent! Thanks for the many amazing haircuts and shaves!!!
For the price you pay, the haircuts could be better.
Had a hot shave and a hair cut by Alena ,in st albert one word awesome !
Courtney is the best. She sees me weekly, remembers exactly what I want and is extremely friendly. I’m very comfortable there.
Shampooing conditioning. Also was impressed that I wasn't itchy from cut hair in my head or down my shirt . Aswome !
Staff are awesome and do a great job.
Great prices amazing scalp massage free pop tv in mirror can't go wrong and the women there and amazing when they are cutting your hair friendly nice place so go on guys get a cut and hot shave best 60 bucks ever
I moved to MH in June and started going to Tommy Gunns as it had been years since I’ve been to one. Service has always been good, but my visit yesterday was the best I have ever had. Assistant manager Kristen was my hair professional. She wasn’t rushed, she addressed my concerns, conversation was enjoyable and not forced and overall created a very positive experience. I was always planning to return, but will be asking for her specifically from now on. Thanks Kristen!
Was a great place when it first opened.most if the newer staff seem disgruntled and dont care. The 2 guys there seem alright...dont bother calling as the phone rings indefinitely and the wait times are insaine.
They were very professional and friendly! Best haircut and shave I have had will definitely be back????
I called in one day and asked to make an appointment. I was told that they work as a walk in base service, today I went in right after they opened and was told I wouldn’t get in until 2:00 because there is a wait list, when I questioned that I was rudely told that the staff would have likely brushed it off cause I said “appointment” instead of waiting list (talk about bad customer service). This place seems like a joke and I’m glad I didn’t let them touch my hair.
Good place for a quick beard trim at a good price.
My 23 month old grandson is super shy and won't go near anyone and Vicki did such a perfect amazing haircut. He looks so handsome. He has hard hair to cut. She was so professional, friendly, and interactive with him. Great job. We will be a lifetime customer. Thank you!! The other two staff at front were friendly and professional as well. He even walked with her to get a juice box too.
I have been a regular customer of Tommy Guns. Today I walked in when the open sign was on at 7 minutes before the hour and closing. I was greeted at the counter with can I help you. Yes I need a quick cut. The place was empty not a customer in the place. The response was we close in 7 minutes and girls are all closing up there station. Sorry we close at 6pm. I pleaded with the girl because I was traveling the next day and need a quick cut nothing fancy. Sorry sir we close in 7 minutes. I left and went next door to the grocery store and returning I walked past Tommy Guns and here was a gentleman sitting in the chair getting a hair cut. I went next door to the bank and returning to my vehicle 6:22pm I could see in the store and now there was two customers in getting hair cut. Your ratings are 4.6 to 5 of customers passing reviews about your place. I am giving my rating of -5 and I will never return again. Thanks and I hope you loose a lot more business. I will find another place in town too get my hair cut. Dissatisfied customer.
Kelsey is great, the shampoo and head massage almost fell asleep!
It's the only place I Go in Fort McMurray to get a hair cut.
Huge thanks to the wonderful person Tianna for my great hair cut ill definitely be back to see u for the next one
Tommy Guns service is always top notch. Some changes with the COVID protocols but all are handled very professionally. All of the stylists are well trained and take care to make sure you have a great haircut. Scalp massage is a great add that you won’t find anywhere else.
First time going to get a shave at a barber. left with multiple uncut patches of hair multiple cuts on my face. Really bad deal for $45 (they knocked off $5 because of the cuts) I'm giving it a 2 star only because the business was aesthetically pleasing
Amanda provides great service in a great new space!
Nice and quick. Go see Justine for your cut!
They never found the Fountain of Rejuvenation, but here is the next best thing.
Even in these challenging times the staff is polite and friendly and professional. Shop is clean and professional looking. I got a great hair cut on top of all that.????????????????
Always a good haircut and conversation.
Darlene is the best, hands down.
A very cool and relaxing environment. The staff are very pleasant and do a fantastic job. No way you could find a better experience then here
Darlene is amazing! I have been going to her for years and should have left a million positive reviews this is long overdue! Thank you darlene and tommy funs for consistent amazing service
I brought a coupon in that offered $5 off haircut and $10 off shave package. I gave them the coupon stating I would like this, a cut and shave, when I checked in. When I go to pay, they say they can only honor one of the discounts per visit even though the coupon was for a package deal and did not specify that it was for one or the other per visit. The shave was terrible!!! I had whiskers left all over and had to go home and reshave...and it was hugely expensive, even with a coupon!! I will not be going back. A person can find much better service for much better price elsewhere!!!
Good haircut
Came in for a hair cut and asked if I wanted a hot shave so figured I'd give it a try. The haircut turned out satisfactory wasn't anything spectacular considering she obviously didn't know how to blend the sides and just kept cutting it shorter and shorter. The hot shave was terrible, the lady doing scrapped my neck, irritated it with the blade and now it's raw.byou would think for how badly they scraped my neck with the blade it would be a close shave but wasn't close at all. After this experience I don't think I'd go back especially for the shave. I'll stick to my Gillette
Nice hair place for the boys! The only thing that kind of sucks is sometime the wait times can be long and it's not always pleasant when your waiting with young kids. But they all seem nice and knowlegable about hair!!
One of the worst services I ever had in Kamloops. Paula looked disinterested and racist. I showed her the reference picture to give her an idea of how I wanted it to be but she gave me a look as if she already knew. She kept on complaining that my hair was very thick and dense, and was tired of cutting my hair that she wants to go home. I did take it as a joke for a while but then her facial expression and those sneaky comments did not stop until I was done. I did encourage her by saying that every customer is a challenge for a hairdresser but she failed to understand this. She did ask me whether I am from India and kept on saying how sick is the country and the government over there. Very unfriendly, rushed cut, not satisfied at all.
Happy everytime I go!
Gemma's back!
I am exceptionally happy with the service, professionalism and cleanliness of the shop. I'd normally shy away from a chain such as Tommy Guns, but I am new to town and had a wonderful experience. My Barber (Marie) was efficient, friendly but not forced and exceptionally detail oriented; I am quite pleased with the result.The digital check-in systems is easy and efficient and the shop itself has an extensive variety of high quality hair products. Although it's slightly pricier than a mom and pop barber, if my experience was any indication, it is worth it. I'll definitely be back.
My husband has been getting haircuts at Tommy Guns for years. Within the last 6 months his cuts have been incredibly poor quality. The crooked moustache and hair lines are so awful, it’s hard not to laugh when he comes home. I can’t understand how they could possibly let him leave with a hair cut that awful! They need to hire better quality stylists or stop rushing people though the door. You’ve lost a long time customer.
Great people and atmosphere. My son and I get haircuts about once a month and the staff is super friendly
Place is a joke. Made appointments for me and my kids and we sat for 1 hour watching all the privileged white people go ahead of us. I have been coming here for 3 years and have never had my hair cut by a white barber and this happend more then ones I never thought of it untell it was shown tonight. We legit seen a white barber come out and said they will take them over me and my son's
My boyfriend booked a haircut with the girl named Sarah. He came home and DAAAAMMMN I cant stop looking and touching my mans hair. He looks so fresh and fine. Thanks Sarah for the wicked sexy haircut you gave my man.
Worst haircut experience I've ever had. The sylist had poor communication skills, and just hacked away without any discernible eye for how to cut hair properly, couldn't wait to get out of there. I was in the chair less than 15min for over $30...
Short wait time great service great cut friendly people tad pricey compared to some but quality normally is otherwise 5 Star
Great location.
Great staff always willing to help and Randi and Jen are awesome!
Usually a great place to get a haircut. Service is great and people are friendly but I got a terrible haircut. The fade wasn't faded at all and the line was visible. I'm sure this experience doesn't speak to the rest of the barbers here, but I beleive everyone of their staff should be vetted and qualified to perform the job at a high level, and unfortunately based off my experience, it wasn't the case here. Proceed with caution
Service was exceptional as always. Amanda does great job always makes me look at feel 10 times better then when I walked in.
Horrible I asked for about 3 inches off and the girl cut everything and didn’t give me a fade when I asked for one don’t recommend coming here ever
Great undercut for my hair!! Did exactly what I wanted and it looks great!!! Highly recommend them for any females who are looking for short haircuts!! Very professional and clean and taking the necessary steps with this whole pandemic and social distancing as well!!
My first experience in a barber shop and it was a pleasant one. Staff was kind, they cut my hair exactly as I wanted and even gave a nice head message. Will definitely be back.
Very friendly staff and good prices. I was very satisfied with my haircut and will definitely return for my next haircut.
I had a fantastic experience and a better haircut from a very talented barber. I will most certainly be returning to see her again.
I heard about it on the radio. Thought it was supposed to be a cool place for guys to hangout and talk about and watch sports while getting pampered. My scalp massage was more like rug burn. Kind of painful. Haircut was good but I was in there for 10 minutes. No free drink either. Sorry if I sound like a whiner. Not what I thought it was.
Excellent service! The cut and massage were superb!
Staff are always friendly and patient with my son for haircuts!
If you want a terrible haircut , Tommy Guns may be the first place you want to go . I've tried three different girls . They must be hiring them fresh out of school . Over priced , poor quality . Today I asked for a slight trim and received a brush cut . Perfect if I was enlisting into the army tomorrow morning .
Fantastic haircut. Great stylist. Good app and communication for booking. Free validated parking. This place is the best.
Best shave if my life! Really cool experience
The last couple visits have been disappointing, today i checked in online and it said 29 min. When i got to tommy guns the board said 44 mins until my turn and the guy confirmed i would have to wait atleast 40 mins. Sad that in 2018 a business like this is still lacking technologically.
Great!
Awesome service and haircut scalp massage is the best thing ever very friendly and curtious staff highly recommended
My husband and son won't go anywhere else for a cut! Really awesome team of stylists/barbers.
A great place to get a great haircut. The stylists were friendly and the manager was was extremely friendly. I'd definitely recommend going to get a haircut here.
Oksama was awesome. I highly recommend her for a Cut.
I travel to McMurray for work and would prefer to have my hair cut here than at home.
Bailey always does a great job!
I dont know
Just sitting in the parking lot about to leave Tommy Guns. Called at 620 and was booked in for a 730 appointment. Arrived at 720 and the girl was friendly saying I would be up in 11 minutes. At 751 asked what time I would be up for my cut as I was told 730. She proceeded to tell me quite rudely that all times are approximates and no guarantee when you'll be seen, but you are up next. This kind of talj went on for a bit more and i decided to leave.Would have been nice to know at 620..needless to say. They certainly don't need my business
Wonderful staff that you can always trust to give you the best haircut. Make you look good and feel good about yourself
Great place for your personal grooming.
I really enjoyed my experience at Tommy Guns in Kamloops. I realized upon arrival that all Covid protocols were in place and being followed. Masks worn by all employees, plexiglass up between stations made me feel comfortable. Location was very clean and tidy. Staff were very pleasant and welcoming The stylist that looked after me was very friendly and I truly enjoyed the conversation we had. She has a lovely spirit. She gave me a wonderful trim which I think looks great. A lovely experience
I started bringing my little guy into the Vernon Tommy Guns when he was just over a year old and have been back 4 times now and the service is always wonderful! They are so friendly and patient while cutting his hair and the whole experience has been great everytime. I would highly recommend bringing little ones here as they have the TV's in the mirror and are really good with kids! Will definitely be back!
great haircut but always a que
My barber Lovly does a amazing job she’s a great asset to your business
Always friendly staff that do excellent work. Nice to see they love working at Tommy guns.
Very friendly, great service.
Talented stylist and great staff in general
If you havent had a straight razor shave by Ashley at Tommy Guns, you havent had a straight razor shave. Top of the line in comfort, detail, and personality.
I'm really happy with this shop. Megan always does a great job with my hair and it's nice to have a pop before or after. I highly recommend.
Went above and beyond, got the haircut I asked for but it ended up looking better then I asked haha
Maricel is the stylist to go to. As the saying goes, “if you want a good haircut, be ready for a busy barber”
I wanted a crew cut and asked for her opinion. Helen shared her opinion and I really appreciate it. The way she cut my hair was so professional and I love how it turned out. Helen does quality haircuts and takes her time to make sure her client is satisfied.
This place in Kamloops is just awful. First, the front desk lady doesn't know how to greet. Second, i went there at 5:05, that is 55 mins before they close. The lady told me that they are booked for the night. I was shocked as there was no one in there and even the hair dresser was standing at the front desk right beside her. She then said they have been booked full at 4 pm. This is happening to me for the second time. Simply they don't want my business nor I'm interested anymore.
Beard trim
The Hairstylists At Tommy Guns Are Awesome At Their Job Friendly Service with Smiles ShoutOut To My 2 Stylists Tara & Bailey Who Do A Fantastic Job Every Time I Get My Hair Cut Done Through Tommy Guns Well Recomended ???????????? Thank You Tommy Guns ..
Walked by but it looked verybusy
Best cuts in Prince George in my opinion
Amazing as always.
Great shaves and cuts worth the price
I had Rose take care of me and I will consciously make every effort to have her attend me in the future
Weird, I swear I just wrote a full review when I first posted my review. Here we go again. First off I'm not one to usually try a new hairdresser. Most usually leave out the attention to detail when I ask for a fade on the sides of my hair, and leave with an odd shape lookinf head lol. My hairdresser who's name I did not get did a fantastic job. Did everything I wanted and even styled my hair like in the picture I showed her. For $30 a trim, shampoo, conditioner and a style. I'd consider her as often as my normal hairdresser. Go Tommy Gun, you guys went above and beyond I thought you could do.
Selena gave me the best Hot shave I ever had.Will be back soon and highly recomend her service
Amazing staff and atmosphere ide definitely recommend this place very kind staff and skilled too and cheap for what you get ($31 before taxes for shampoo, wash, head massage and the cut) im definitely coming back
Good place for a good cut!
I have gone to several places for face shaves around kamloops, such as hilltop, manhandler, tommy guns, and a small cash only barber shop by bcaa/scotiabank. I find a lot of the negative reviews on here sort of ridiculous tbh. I don't find any of the places bad but I have have preferences. I tend to get a hot shave as an occasional treat, and I return to tommy guns the most because I find the experience the nicest. Tommy guns is the most expensive but they use more oils and lotions, and way more hot towels so it seems more like a pampering than the others such as hilltop and manhandler. Those places seemed fine but It did feel like more of a treat with the extra steps they do at tg, so it depends if you want a basic shave or an experience imo. The cash only barber i mentioned Is really good, but cash only is my deterrent there as I prefer not to have to go to the bank first. Having gone to tg a lot, there is a difference between various staff, so I ask who is the most experienced on staff and book them usually and that seems to work out well. They work their way up from guarded, to semi guarded, to unguarded blades, and I prefer the closer shave. If you communicate, they are quite accommodating, I let them know what areas give the most trouble and and they adjust accordingly. If they forget something like offering the remote, Coca Cola, or scalp massage, just mention that you would like that and they are good about providing that. Those are the most common oversights, probably because they have fairly long shifts. At the price you pay, one could say it should be a given to be offered those, but even fancy restaurants don't know there is a problem if you don't tell them. While those are unique to tg, I don't think missing those kill the experience as you still get way more skin treatments and hot towel rounds than other places and I tend to prefer the Coca Cola as I head out the door anyway. I have had Shauna for the last couple face shaves and found the experience great so I would definitely consider continuing to book her in the future. Today I went for a haircut (no face shave this time) and was pretty pleased with the haircut. I had isabell and got in immediately. She listened to what I wanted, made sure I was happy. Shaved the back of my neck with an unguarded razor and it was a fine experience. Isabell was new to me, but I made sure to write her name down as I would consider booking her in the future as well. My wife even commented after about how much she liked it.
Sadly, I went for my ritual 3 week haircut, for which I, 95% of the time go to a Tommy guns typically in Kelowna and the odd time I go to the Kamloops location ( 3rd time in 3 months) and today I am wearing a hat (I rarely wear a hat. My clean cut haircut I received yesterday on July 15, 2021 is very short from being clean or EVEN. You don’t realize until you get home and wash and dry your hair, then you see how uneven your hair is cut. And the razor goudging on the sides. Not going to name names but I’ll be stopping in today to show my sub par quality haircut to the manager. Not worth the time and the $40 I spent. I’ll be going elsewhere to get if fixed on my time and dime.
Took my 9 year old for a before school haircut ended up with a cut on a forehead and neck
Friendly staff and a nice place.
DO NOT EVEN BOTHER GOING IN!!!! One star is too much! Boyfriend had requested a 1/4 inch trim on his growing hair and a clean up on the sides....The unqualified hairstylist (Did she get her license from a cereal box!?) Had NO UNDERSTANDING of what he wanted whatsoever! She immediately CHOPPED OFF 5 INCHES on the top of his head and cut the sides uneven. On top of this botched hair cut she used peppermint products to wash his hair AFTER HE TOLD HER NOT TO BECAUSE HE IS ALLERGIC!!! So this idiotic woman CHOPPED OFF his beautiful long hair and burned his scalp.... Spoke to the 3 other employees in the front about this horribly done service and expressed our extreme disappointment... One employee proceed to offer a pathetic apology, no accountability or offer to fix the mess he was left with and STILL CHARGED HIM. Do yourself a favor go to manhandler in the mall (where we had to go for TRULY EXPERIENCED STYLIST to try and fix his botched hair cut).????????????
Great staff. Got me in a reasonable time. Affordable prices. Recommend to anyone who needs a haircut!
Hair was amazing love when sexy Filipina‘s cut hair so sexy and awesome job....
I brought my grandson
Always a great experience! The staff is always patient and not irritated when you want slight changes , got to love it! Will always come back because of the service.
A girl named Christy cut my hair for me and she was absolutely amazing . Beautiful woman and was so gentle I felt relaxed and the haircut was ???????? I went to the stonecreek in fort Mac location I hope she reads this ???? I will def book with her again if possible I recommend Christy to anyone
great hair cuts every time friendly staff, nice relaxed atmosphere with good prices, even offer you a beverage when you wait. on line booking system . keep up the great job!
I thoroughly enjoyed my visit . The head message was so relaxing and Alena did a great job on the haircut.
Great service!
Amanda ALWAYS does an amazing job! So friendly. Always look forward to getting my haircut.
For a shop that specializes in male grooming, you think the stylists would know how to shape a beard or cut straight
Great cuts and shaves
Fair haircut, a little more expensive than most places but worth the extra few bucks.
They are busy but they accommodate and I enjoy the buzz cut they give me.
Took my son here for his first haircut and they were so incredibly kind and patient with him
Again great Hair cut thanks????
We took our boys for haircuts and they had a great experience. Great styles and very timely service.
Great service. The lady who cut my hair was real friendly and easy to have a conversation with.
Best haircut ever, and Ashley was very patient with my 2year old
Did a great job with my 18 month old hair ... the lady was gentle and patient .he looks really cute . Thanks
VERY RUDE OVER PHONE, I go 3-4 times a month will be lucky if i give them my service anymore!! customer service plays a huge part in keeping clients so those who are answering the phone take your job seriously because making your employees miss out on opportunitys isn't best for business ... for both partys!! the rating i give is for the haircut i receive, as for the person who answered the phone you dont deserve to work there better off bagging groceries and pushing shopping carts at save on foods across the parking lot.
Tried to use app. Servers not working. Signed in in person. Waited for almost 2 hours while board said 23 mins. All kinds of people walked in ahead of me. Waste of time.
Great place, great staff. Very friendly and great hair cuts.
Always a fantastic cut, the Portuguese lady there was fast and made it entertaining. Happy with how it looks which matches the price.
Always have a great experience when I go for a haircut.
Outstanding service and a great haircut ✔️
Awesome place with fantastic service
I go here all the tome for haircuts. Good service and I enjoy the app. 4* because it has to be 100% perfect for me to give 5
Best shave, awesome staff, fully recommend
I've been going to Tommy guns for 3 years now and I will never go anywhere else, very friendly staff and I always get a good haircut
Fast and efficient for my client. Got an amazing cut by Heather
the lady did NOT listen at all and she was quite a bad hairstylist. would not recommend going there.
Resulted in a visit to the doctors
:) KAY
The experience was very good the lady who did my work was very pleasant and she gave me exactly what I asked her for I will definitely be going back
Personal favorite barber shop
The beautiful ladies make you feel special, it’s a cut above the rest and just a simple haircut from them feels like you’re being pampered. Definitely my top choice and would highly recommend.
Great place. Much appreciated. Thanks team
Really friendly staff seemed to no what they wher doin.Great haircut thx
Great with long and short hair with both my kids!
Never been but heard its great
Went there several times but it is always full.
The staff were very kind.
Over charge me for a goofy cut the first time. When I go back to get it fixed they want to charge me again and I come out of there looking like I tried to fix it myself. Low quality cut for $ 31.00.... never going back.
My 8 year old son loves going there and all the stylist's do a great job.
Very good fast and friendly service.
Great work done by an amazing professional Will be going back when needed
Awesome attention, can't remember the lady's name but she was super nice and did a great job!!!
Always great service and haircuts. Won't go anywhere else. Have made that mistake in the past... Can't say enough good things about this place Just had a very relaxing lunch break there getting a haircut and a beard trim. Highly recommend Ashley.
Very friendly staff and a great job at cutting my grandson’s hair
Great place to get a hair cut
It was a decent experience and all they hair dresser was very nice but I think she missed a little detail and her fading was done pretty pourly. The line on the my head is pretty gnarly.
Great, prompt and thorough service. New ownership is noticeable.
Seen Marie. Great hair cut and scalp massage. Good place to go and feel pampered and not break the bank. Plus you get to play Pac man while you wait.
My hairdressee did an amazing job! I am not as familiar with the proper shaping of hair, and and let her make a call on what best shape would suit me. She did a terrific job and the hot shave after was second to none! I was very impressed and thankful!
Good haircut
The staff are very friendly, efficient and professional. I highly recommend booking with Tommy Guns in the Pine Centre Mall!
Got the little guys hair done here kind people only down side is you cant make an appointment ahead of time which results in a bit of a wait but will still be returning I geuss it adds to the experiance????♂️
Got a hair cut and full beard trim, looked good in the dim lighting of the shop but once at home wife and I noticed that it was all very unevenly cut. Beard looks lopsided. Will not be returning.
UPDATE: from 2 to 3 stars. I had a decent cut recently (I won't say from who - just in case). I got an email (unsolicited) after my last update, I didn't respond. Mysteriously, my app quit working shortly after, even after reinstall. No need to send another email. 4 stars to 2 stars. Since writing this, ________ hasn't been in. Hopefully my inclusion of her name, didn't cause jelousy. I have redacted her name in hopes that she will be back. I hope she comes back, so far I've only had mediocre hair cuts. So far I have tried 4 or 5 barbers??? And none of them has come close to ________'s precision or care. I don't need conversation, I'm looking for a good hair cut. I now keep a list of those who have disappointed me. If I get through all of the staff before _______ comes back, then my review will be updated to one star and I will go elsewhere. ORIGINAL REVIEW: Tough to rate this barbershop. I have difficult hair to cut. I have had a mix of good and bad cuts, but now that I see _________ my cuts are always good. The Tommy guns app is terrible, it can't seem to accurately estimate appointment times. Seems as though I'm either too early, or someone was just put in front of me. The app is the best way to see if your barber is available. My rating is for my cuts (recent) not the app or the process (they're more like 2-3 stars).
always cone here for a hair cut...pleasant staff and good cuts
Amanda does great work and runs a great place.
Tessa is the bomb, or you know the bees knees. I've followed Tessa all over town as my hair stylist. The services here at tommy guns are also really great! They always make me want to come back!
Best barbershop shop out there!! LUV it!!
Told I'd be seen right away. Waited for more than 30 minutes. I informed the woman at the front how long I had waited. She didn't care. Thanks for wasting my time!
Best Barbershop in Fort Mac! Service is fast and reasonable Price!
Hair dresser cut hair to specifications and was very diligent about any additional missed hairs after wash and dry. I opted for a clean cut this time and was very pleased with experience. As always the included head and neck massage were great and made me feel relaxed.
Having the service and skills from Cat and her care and attention to detail was amazing! She was fixing a previous terrible haircut from another barber from a different town Thank you Cat !
Absolutely fantastic service! Loved the cut they gave me, and the product they used was great as well!
A great hair cut every time you go. Thank you..
Very bad haircut. I will not be returning. ..... It's not the style, it was just a bad job. I fixed it by cutting all my hair off....
Thanks for the great experience and super friendly staff. You keep my family and I returning regularly.
Amazing people very professional
Very good 10/10 I was discouraged last few Time getting my hair cut. I wasn't sure if Tommy guns was going to step up. This one was best I've had in years. I hope I kept name of person who cut it. Had I known such a good cut I would have tipped more. Looks great today. Thankyou. I'll be back now.
Good when you can get in, but they NEED to hire more staff. The wait times are silly, and they frequently book out way too early in the day. I'm running about 20-30% success rate on being able to get a hair cut. They offer services (straight razor shaves) that only a couple employees can do, and that makes it even more of a gamble on trying to get it done. And that's phoning in in advance.
My husband travels from Merritt every few weeks for his tommy guns haircuts, which have always been amazing! Until today, an Asian lady sliced his hair and completely screwed up his look. Poor guy will probably never go back...beware of Asian hair chopper
Good fast but no one talk as they where cutting
I was in and had my haircut done by Courtney and wouldn't go anywhere else. She made my visit fun aswell as comfortable. Fair price for a great cut!
Stevie Wonder could do a better job than Philippe women that gave me a haircut = $ 32.00 for a haircut that wasn't even worth $16 @ best = I had to take my razor to straighten it out = never again ????????????
The girls there are awesome I never had a temple massage with shampooing before it was nice and relaxing and doesn't hurt that they are all beautiful there guys best in town ????...
I like that place
Amanda is truly the best. Shop is very professional and her demeanour is very up lifting. The quality of hair colouring and haircuts are first class. Thanks again Amanda and staff. See ya next time …
Great place, great haircut. I was having a bad day, then Stephanie’s cheery attitude changed my whole day around. Very friendly people!
Great hair cut from Oksana ????
Emma cut my hair and it was wicked! Clean shop and a local business owner this is the place to be!
Great service. And a amazing hair cut Loved the scalp massage
They always do a good job
Took my little man there who is 2. Super friendly, made for an easy and enjoyable experience.
Always perfect service!
It costs a little more than your average barber but I have always had a good cut. You can book online to get in the queue so you don't have to show up and wait in line.
Went in for a clean cut and a hot shave, and everything was fantastic! Very accommodating to me and super friendly! Will absolutely be back!
They are great here would recommend them to anyone.
Robyn is an outstanding cutter and a very nice person in general. It’s always my pleasure to come to Tommy Guns because of the experience she brings to the establishment. She, in particular, should be recognized by Tommy Guns for rendering outstanding service and giving Tommy Guns a good name in the community!
I have been taking my son who just tuned 12 for a couple years now and he loves it. He gets a great trendy cut, and he loves the atmosphere.
I called them for an appointment, first they did not pick the call then on second call i was asking them about today's appointment and the lady simply said "we are sold out today and thank you bbye." She did not ask me about tomorrow.
Good service, easy-to-use app to book appointment.
Great place, friendly staff. Great hospitality
All around great job
The staff are welcoming and professional and very easy to talk to. They take the time to understand what you want and take great pride in their services. Highly recommend to rhose who havent tried already.
I brought my son to see Amanda for his back to school haircut. She did an incredible job and made sure it was exactly what he wanted. The protocols they have put in place to make their shop as safe as possible during COVID are amazing. I would highly suggest visiting this location!
The service was great for the two minutes we were in there to get my 21 month old sons fringe trimmed that cost us $25. We wont be going back at that price that's for sure.
Great atmosphere, great service. Always a great haircut no matter which barber cuts my hair.
Great haircut and always able to get in when I . Need to Staff are friendly welcoming and capable
Very nice people. Area is clean and super inviting. Styles are acceptable for the average request. However, If you're looking for a proper male hair fade, then avoid at all costs. Do yourself a favour and go to your local male-run barber. Also, for single blade shaving, avoid at all costs. They do a great job at making you feel very very very comfortable using this hot towel technique of theirs. However when it comes to shaving they are not good. You will never get a straight line. It will always be edgy. You can always tell who is good and comfortable at using the single blade. You can find that their hands are shaky and super slow – which points out that their discomfort and inexperience and using this technique All in all, if you are looking for a regular haircut, this can be the perfect place for you. If you are looking for that slick fade or that super nice single blade shave, then do not go there at all. You will be super disappointed if you go there for that reason. My suggestion for a fade and single blade shaving would be to go to your locally owned barbershop that is run by males who are of specific cultural backgrounds. In my experience, the following have been great at this (although I'm sure there would be others): arabs (especially Palestinians, Lebanese), young Italian guys, Turkish, those from the Caribbean, some from mainland Spain, etc... in my experience as well, the following geographical cultures have not been good at fade shaving and single blade use: east and Southeast Asia, Most Europe, Africans... no racial slurs intended, Just personal observations. For example, I wouldn't go to a Chinese-Owened shawarma/donair shop or they Somali owned sushi bar or A Lebanese owned rice and noodle shop or Colombian owned felafel shop etc....
Very friendly staff and always a good cut
A great and honest hair cut
Awsome hair cut and beard trim.love the service
Deseray cut my son's(Mase) hair yesterday. She did a fantastic job! He loves it. We will definitely be back to see her again.
Awesome place, a little on the pricy side, but it was kinda like a man spa, the women were excellent, cheery, talkative, and I got a really great hair cut. I'll be back, they also have straight razor shaves :) good job girls keep up the good work
I’ve been aTg customer here in Vernon for almost 1 year now. Ashley is fantastic, always pleasant and gives me a great haircut. I am a loyal customer because of her.
Kennedy was a great barber!
I took my 6 and 8yo boys to Tommy Finn’s and they LOVED it! They couldn’t stop talking about the shampoo that smelled like candy and the TV screen embedded in the mirror so they could watch YTV! Lol They literally cannot wait for their next appointment
I felt uncomforble to point it out but my haircut was pretty horrible, i had asked for a fade ended up with one side buzzed off and the other half crooked and not faded at all. I also had asked for a hard part line on the side of my head but got an almost 2 inch wide line shaved almost bald that doesent match the rest of my hair and just looks really weird. Worst haircut ever. I had walked to chatters to see if they could help it in any way but its so buzzed off it didnt really help.
Love that they always give you some sort of massage and relaxing hot towel.
I checked in on the app. Drove over, walked in to the store and saw my name on the big tv as the next up with a 0-2min wait. Front desk lady told me the app doesn’t work and the big screen also doesn’t work and my wait time is actually 45min. Dont use the app, their technology does not work and it will just waste your time. Just call in.
Always get a great cut and massage here. Good friendly and help staff with a boat load of good products. I am disappointed to learn that you will no longer be carrying JS Sloan products, that sucks and will have to order it online from here on in. I’d prefer to support local businesses if can bring it back, that is only reason I gave 4 instead of 5 stars
This is the 3rd time I brought my toddler! They are so wonderful to us at Tommy Guns! This last time he had a big freak out ( close to nap time). They handled him so well and really pulled out all the stops and tricks to get his hair done. The hair stylist even sang along with the songs he likes. They are aces!!!! Thank you!!!!
Great service
Our boys love getting their hair cut here. Always a great clean job and the ladies are very friendly. Covid measures are great too and we feel safe coming in. Our 6 year old loves it when they wash his hair for him lol it’s his favourite part.
very experienced staff who did an excellent job!
One of the worst hair experiences I've ever had. Brought a picture of what I wanted and had a conversation about what I wanted done and what I ended up with was comically different. The hair cut ended with the woman spending 15 minutes moving my hair around as if she's never seen hair before. My heart sinking as she cuts more and more off. Maybe these guys should spend less time on their gimmick and more time on training.
I got a really good haircut The lady that did it was awesome and she knew what I wanted I would highly recommend anybody to get a haircut at tommy guns
Amazing cut from the British guy:))
Best scalp massage ever and really the best hair cut too!
Okay so i left a review a while ago after a bad beard trim but i went back to give em a second chance and the girl who cut my hair did a spectacular job on the beard and hair (probably the best job on my beard ive ever gotten) so im changing my review to five stars and ill just assume my previous experience was a one off bad day.
On time and no waiting with the app ! Sara did a great job!
Good place for hair cut
Friendly staff, reasonable price, and what you would expect for a good haircut.
I really enjoyed coming here! I was instantly comfortable. My hairdresser Ashlynn was amazing. She really made the experience a 100% better. We talked like good friends and that really helped the comfort level. She did an amazing job!! I didn't want to leave haha. I will definitely recommend and come back. Thank you!!
Always a good experience but the prices keep Going up. May have to look for somewhere less expensive
I use to always go here, never again
Today we took my 4 year old cousin and my 14 month old son and they had a wonderful experience. While all staff were welcoming, kind and professional Janis did my cousins cut and it turned out amazing and she made sure he was comfortable the whole time, he even let her wash his hair . Azan did my sons hair and I was worried with him being so young but she was kind and patient with him. Played with him allowed him to hold a comb which he LOVED. He didn't even shed a single tear. Both boys left looking great and both so happy. 100% recommend . My son will continue to get his hair cut here.
Went in for a cut and shave. All I over heard was the young women who are suppose to be professional barbers gossip and bash eachother and the people around them, not interested at all in cutting anyones hair, just interested in only what they wanted to talk about. Never asked how I wanted my hair cut. I had to instruct her on how to do it, she had to cut it three times and still screwed up my hair and beard. By far the absolute worst experience I have had in my life, especially since this is a professional overpriced franchise. Give me a break. Avoid this location and go somewhere else. If I could give them a Negative 5 Stars I Would!!! I won't respond to an automated response but I would like to talk the the district manager about how this store is run. They might want to re think about most of their employees as they act like unsupervised children
Love my haircut ! Super friendly staff,clean shop, and easy parking. Amanda listened to my concerns then fixed my hair and gave me exactly what I wanted. Offered tips and what products to use. Have been back a few times and it's always been excellent service. Will definitely continue to go to this location for all my hair needs.
Absolutely the worst hair cut and style i have ever had in my life! Do not waste your time.
Good service and professional team, I recommend the cut and shave it’s like a spa day for your face.
Lynn was fantastic, her attention to detail and care on the cut was evident. All the staff was friendly and very clean shop.
Never had a good haircut here. I’m not sure you’d call these girls “barbers” more like hipsters fresh out of school. If you wanna get your hair practiced on come here.
Not too long to wait for drop-in, fast friendly service as always
Excellent service. Fantastic scalp massage.
I was sceptical thinking it would just be an over branded, over priced hipster joint. Although there is a huge amount of beard products and the prices are on the high end, this place exceeded expectations with the quality of my cut and the services provided. I have never had a tighter more even fade, and I did not get any of the additude I usually get as a woman getting a cut in a barber's shop. Will be back again.
A Regale expriance that paused lifes mundane expriance for a time
Good experience overall. Fair wait time (40 minutes), but awesome waiting area. Once I was in the chair I was helped by a staff member (Heather) who knew exactly what look I wanted. The haircut and wash treatment afterwards were very well done. All staff were very friendly, prices were reasonable and I will be back.
Excellent service and a great cut
Friendly staff good service
By far the best place for haircut in this town. The lady (Christie) understood what i wanted with minimal instructions and delivered better than what I was expecting.
I've been coming to tommy guns for a few years now because I always appreciated that they have talented hair stylists to cut your hair, because of which I'm happy to pay almost double what most barbers charge. However today when I came in I had the unfortunate luck to get Alena, I sat down and asked for the same thing I always do. A low fade to a .5 and ask that they keep the sides longer at the top and to not shave all the way up (a low fade). I thought this would be sufficient since its given me no trouble with any other stylist. However even after reminder her twice what I was looking for she went ahead and shaved a 2 all the way up to the top, then proceeded to not blend the back. I hate complaining but I feel the need to share this so that others don't get stuck looking like they came out of a 5$ haircut at a barber school. Will not be back to this location
The reason for 4* rather than 5, is all down to cost. A little pricey, especially if just getting a regular cut with no fancy restyle involved.
Janice is top notch. The St.Albert Tommy Guns is the best one around Edmonton and Area
Great cut, friendly conversation. Little pricey for a cut but did a great job.
Good service. Awesome hot shave. Thanks Avery!
Great Haircut & Shampoo (massage) and very professional. Great info on products, Natasha was terrific.
Great price, excellent hair cuts. I've never had a bad hair cut here.
Really great, will make Tommy Gunn my go to, thanx Diane, the cut looks great.