We have all the reviews of people who purchased the services and products of Kazen Hair James Bay (Hairdressing) around Esquimalt territory (Canada).
Currently this business receives a score of 4.6 stars over 5 and this rating has been calculated on 79 reviews.
You may have noticed that it reaches an reviews average is practically the best one, and it is based on a large number of opinions, so we may conclude that the assessment is very accurate. If people have bothered to value when they are satisfied, it works.
As you know, we don't usually stop to place evaluations when these are positive and we usually do it only if we've had a problem or issue...
This Hairdressing is classified in the category of Hair salon.
Lovely service and excellent staff. Always greeted with some Aveda tea and begin to relax. Up to date styles and good products!
I feel so comfortable with Alissa and all of her team at Kazen. I can put my trust in them, sit back and relax and know I will get exactly what I am looking for and leave feeling beautiful!
Kyla cut my hair and it was awesome, she did exactly what I asked for with personal touches that made it even better. Love the complimentary tea and massage I will keep going back to Kazen as long as I am in victoria
First time ever going here today and had an awesome cut with Dayla. She will definitely be my go to gal for all my hair needs. The tea and massage were the icing on the cake!
I have had fantastic experiences at the Kazen Hair in James Bay My stylist was amazing. She attentively listened to my hairstyle requests and there were no hidden fees. The products she used were fantastic. This is a well-run salon and it was a great experience. Thank you!
The staff were so lovely! I'm so glad I discovered this salon tucked away in James Bay, I will absolutely be coming back
Friendly service and great hair cut! I have to say though that some of the previous reviews that are less than 5* do not even refer to the James Bay Kazen. I think perhaps they are referring to a previous affiliated salon and not at all a reflection of the excellent quality of service at the James Bay location:)
Leticia is an amazing stylist and such a lovely person! ❤️
I came here because of the "great" reviews. I asked to go blonde from light brown she showed me a pic of the result and I was excited to have it done. She only foiled half my hair in micro streaks of blonde instead of blonde all over which is what I asked for. The result was brown and unfinished.Horrible staff, cramped salon, 300$ for color which is a waste of money!!! These people rip you off dont waste your time! Trust me.
I have had my hair cut and coloured here for a number of years now. Whatever phase I am going through, I always get excellent service and leave happy. Staff are courteous from the first contact on the phone to the moment I'm seen to the door after my appointment time ends. Cannot say enough good things about this crew!
very unhappy, I came here because of the good reviews. Highlights OK but absolute catastrophic haircut for $ 300
I love the atmosphere and get totally pampered. Kyla does a fantastic job on my colour and leaves my hair looking and feeling amazing!
Total balayage fail. The stylist and I went over multiple pictures beforehand, but it came out super stripey with blonde in all the wrong places for the cut and a particularly bright back right side of my head. I am going to another salon to get it fixed, it will be expensive and take multiple appointments. The nice thing is that Kazen offered a refund on the service when they heard about it and dealt with it promptly.
Wonderful service and I always receive excellent hair cuts hair. Have been a long time loyal customer and will continue.
I've only gone to Kazen for the last few years and always been quite happy - today was my first poor experience. The sytlist ran out of time and passed me over to an apprentice for the final dry/style. The guy unfortunately didn't have a clue about blow-drying or styling. We had to call a third stylist to fix what the apprentice did. At the end, the third stylist said, "I'm sorry, this is the best I can do for you today." I left disappointed - first to be pawned off to an apprentice who has a ton of learning to do before he works on paying clients and then to be charged full price for an experience that went obviously went sideways. Bummer.
Very welcoming and cute salon. Staff is friendly and talented. Opened my life to a new hair experience! Loving every minute of it and kazen provides constant upkeep for a shaved portion of the hairstyle. My stylist is Dayla who does daring and attractive work!
Amazing customer service and experiences at Kazen. I feel so comfortable at salons in the Aveda network and love all that they have to offer. Also everyone is SO NICE and the everyone from the front of house staff to the hairdressers are wonderful.
Kazen has a great atmosphere and extremely friendly staff. I get my hair done by Dayla and I have recommended her to many of my friends and family.
I’ve been to this salon a couple of times and they never fail to impress me with their skill, professionalism, and friendliness (and scalp massages that will make you forget all your worries). My hair always looks great whenever I leave!
I get my hair done by Dayla and every time she does my colour and cut she exceeds my expectations; she takes the time to listen to what you want and delivers. I love the atmosphere at Kazen and I would recommend Dayla to anyone who wants a relaxing and enjoyable experience.
Thank you Loetitiah! Best haircut I think I've ever had!!! Super friendly, cute little salon. Very fast cut and she did exactly what I wanted. Showed me how to style etc. Will be back again ????????
Loetitia is a wonderful stylist, colourist and all around great business person. She is an expert and it shows in the results. I've been having my hair coloured and styled by Loetitia for almost a year and have never been disappointed. She recently cut my hair in a very specific style, using photos I provided, and it was 'en-pointe'! She has a great personable flair to her hair style appointments, and I really enjoy the time spent, and it's worth it every time. Thanks for being the best in town. :)
not worthy the price at all
Good ????♂️ nice place
Best haircare, cuts, colours, everything one wants for one's locks. Wouldn't ever go anywhere else.
Talented stylists, great atmosphere, convenient location!
I had my hair dyed for the first time in my life and I was very nervous about it, especially because I have dark thick hair. Day was wonderful! She knew exactly what I wanted. After some consultation, we decided to do a darker ombré than what I had initially wanted as it would be safer for my hair in the long run. I ended up liking it more anyways! I won't go to another studio because I only trust Day with my hair!
Alissa was the stylist that cut my hair. She did a great job of translating what I was asking for and making it work for my hair type. I gave her some creative freedom and she did wonderfully. I would recommend Kazen and Alissa.
Lovely salon with genuinely wonderful people! Highly recommended.
Skills, warm customer service
Kat rocks the hair world! I was in town and just happened to find this quaint little tucked-in salon - called Kazan, and she was able to fit me in...not only was I listened to, she knew exactly what it was that I wanted done. It’s like I have been going to her for the last five years! People, if you want quality care for your hair and an energetic stylist, “Kat” is the one! You won’t be disappointed! I will seek her out whenever I am in victoria, that’s for sure!
I have been going to Kazen Hair & Beauty for 6 years. I have had a couple of different stylists and they have all been amazing. Everyone is super friendly and sweet. They make you feel super comfortable and the atmosphere is very positive. They are all talented, very intuitive and great to listen to what you want. I currently see Amanda and I get compliments even time I have anything done. I highly recommend!
Such a lovely and relaxing oasis. I enjoy the one-on-one experience for the time I am at Kazen Hair and Beauty. At the end “Voila!” a satisfying “Doo” too. ???? Ginny Langham
I have been going to Kazen for a while now and am always so happy with the job Alissa does. All the staff are Great and I have even started taking my daughter as well! If you are in need of a great experience, Kazen is the place to go!
LOVE it!! It is an amazing salon. I drive all the way from Nanaimo just to see my stylist, Alissa. The hair styles and colours are current and trendy. I love how they pamper you too! I would recommend that everyone try this salon. You will be glad you did!!
This is the one place I will go downtown for. I love the special teas and head/neck massage and friendly well-trained stylists.
I really enjoy going to this salon. The staff are super friendly and there is always a good atmosphere throughout. I always leave feeling like a million dollars and confident my stylist takes time to listen to what I would like and delivers.
(Gonna reserve 5 stars for after my second visit). Went for the first time about a month ago. Firstly, I think they really make an effort to make your time there a bit of a luxury experience. Lots of little touches like a scalp massage, drink menu, and touch up make up after really make you feel like it's not just a chore. I had a young stylist who was clearly quite new but I think he did a great job and U felt safe because everyone was helping him out and giving him advice. I'm looking forward to my next cut there.
Great location, great staff, overall great experience. My new salon for sure!
The stylist I went to did not really know how to cut thick hair.
Alissa, Roxanna, Amanda - the whole team - is great. Been going to Kazen since it opened and wouldn't go anywhere else.
I had not been brave enough to get my hair cut for years. Decided it had to be done and was nervous, but was so pleasantly surprised and delighted with Alyssa's professional manner and the bright space as well. I would love to throw my support behind this Salon, as I thoroughly enjoyed my experience and was very happy with Alyssa's suggestions and the final result.
A visit to Kazen is guaranteed to be a relaxing and enjoyable experience. You can relax because you know you are in the hands of a professional and experienced stylist who is really good - Alissa:) You can enjoy yourself because not only do you get a superb hair experience but you also benefit from the cappuccino, massage, and make-up touch up. However the best part of the whole experience is the staff - genuinely lovely people who take pride in doing a good job. Thanks so much.
Great price for a nice cut with high quality hair products - plus complimentary head/neck massage and warm beverage makes for one of the best deals in the city
Thank you for accommodating me last minute! Amanda did a great job with my rather unruly hair and I appreciated the "extras". I will return.
Alissa achieves the best blonde! Everyone at Kazen is always professional and welcoming. From the hand massage while my colour processes to the complimentary beverage, every part of my visit is wonderful.
I came to see Dayla because I needed a change, she gave me exactly what I needed! I totally recommend her! I know I'll be back when it's time for a trim.
I got my hair highlighted here and it was so amazing I love the smell of all their products So good
The best hair salon that I have ever been to! Neck/head massage, a stylist who listens to what you want (Samantha), a beverage menu!, a great cut, complimentary make up touch up, and the entire staff welcoming and friendly. I've found my new go to place!
lovely staff
Really great place! A friend recommended this salon and I have always loved their service and complimentary lattes :)
I recently had a wonderful experience with Kazen Hair & Beauty. They are very friendly. I loved the hair styling and the highlights I received. Highly recommended.
I had samantha as my stylist and she did an amazing job ! The colour turned out perfect and the cut was just what i wanted ! Thank you so much
Our new favourite place - we will continue to come back!! Such great staff and the haircuts were fantastic
I got my hair done for graduation photos and makeup. It was a job well done! Thanks!
I chose Kazen for bridal hair and make-up services for my wedding last month and couldn’t have been happier with the results! I was an out of town bride so when it came to choosing a salon for the big day, I wanted to ensure I could arrange a hair and make up trial as well since I wasn’t able to use my regular stylist. Finding a salon that fitted within my budget proved tricky, until I came across Kazen, who gave me the most competitive quote. The staff were a pleasure from beginning to end. Roxane was prompt in her communications and was even able to assist in recommending a florist to me. The trial was great because it gave us an opportunity to make small tweaks to the look for the big day. Samantha did an AMAZING job on my hair. I wanted quite an intricate braided do and she worked with so much patience and care. I had countless compliments on my hair. Divine is a fantastic and talented make-up artist. I told her that I’m not someone who normally wears a lot of make-up and wanted to keep the look fairly natural. Both Samantha and Divine understood exactly the type of look I wanted and executed it perfectly - thank you ladies! A special mention also to Alissa who did my mum and aunt’s hair. They both looked stunning and thoroughly enjoyed being pampered. Aside from doing a fantastic job, we had the salon to ourselves the whole morning and were able to bring in sparkling wine to start the day off with a bang. Kazen also provided coffees, orange juice, strawberries and cookies, which was a nice touch. I wouldn’t hesitate to recommend Kazen for bridal services and if I lived in Victoria I’m sure this would be my regular salon.
Do you want your hair to look good? if yes, go here. ask for Sam. (or anybody else...I don't have any experience with anybody else, but I'm sure they are great too). if no, your wrong go in and get a cut anyways.
My stylist is taking some time off and my new stylist at Kazan Laura is awesome. Great haircut and colour. I wish my previous stylist Neesa well and look forward to continuing with Kazan. Maureen