Reviews of Karma Salon (Hairdressing)

Sarah Khan

Karma Salon never fails to provide outstanding service. It is the reason why I have stayed loyal to them for 5+ years. Keisha (hairstylist) in particular is a consummate professional. Her recommendations are not just based on what is fashionable, but genuinely catered to what compliments you the most given the current health of your hair. Good karma abounds here!

Jason Gonzalez

Warm and inviting atmosphere, the staff is always helpful and quick to educate me on how to fix my god awful dry scalp. Hard to find a good place that actually has people that can do Men's cuts that cater to a different textures. ???? Bonus, deadly area to walk my dog after. ????????

Glaide Raccoon

Love the people. Super nice!

Elitia Hart

Karma salon has been (and is) my happy place once every 8 weeks for the past ten years! The staff is always friendly and helpful and their stylists are professional and knowledgeable.Tami, Michelle and Alicia have all seemingly effortlessly made my long, coarse (greying) hair look fabulous over the years ! I always feel like a million bucks when I leave the salon and think that it is money well worth spending! I would certainly recommend Karma Salon!

Chelsea Merrill

This place is the best - the staff are always friendly and kind and the hair dressers are amazing, and actually listen to you and what you want. Specifically Jenelle R and Carly. A little on the pricey side, but much worth the cost. Beautiful inside so you totally get that perfect spa/hair day. I refuse to go anywhere else! Highly recommended.

Elizabeth Sande

Karma salon saved my hair! I was in desperate need of a colour correction and cut. Karma salon brought my bleached, fried hair back to life. They went above and beyond to fix another salons mess (I did not as for bleach at the other salon- see the grid photo) and I could not be more impressed or appreciative of Karma Salon. After some strengthening and conditioning treatments a beautiful brunette color was applied and stunning cut was created by Ella, as seen in the photo. My hair feels a thousand times better, the cut is phenomenal and the colour is rich. The fact that David and his team worked so hard to fix another salons mistake speaks volumes. These are the experts you want in your corner. If you’re still searching for your forever-salon, reach out to Karma!

Linda Storm

Fixed a bad cut for me. Thx

Brittany Neilson

Michelle A is fantastic listens and really cares about you. Great color and cuts.

Lucie Hamel

I have been going to Karma Slaon and Spa for two years now and am very happy with the services at all levels. My experience always starts with the guest services team and it is without exception a nice and pleasant experience. The staff is friendly, polite and very helpful. Couldn't ask for a better welcome. I am a regular client of two stylists (Alysha and Michele) and am very pleased with their professionalism, skills and overall knowledge. Keep up the good work! Lucie

Anne Ralph

Donna brought me through a very difficult time with a scalp problem last year and I would never dream of going to a different salon since then. She took the time to listen, researched my problem and brought in the appropriate products for me. I love my visits to Karma Salon and Donna is always wonderful with helpful advice. She never pushes her suggestions on me but I have found that her suggestions are usually right so I just sit back and place my hair care in her hands - I have never been disappointed.

Dr. Joanny Liu

Love Donna! She's an expert highly skilled hair cutter and hair artist! Her knowledge about hair is incredible especially with regards to a great haircut for women who DO NOT want or need to dye their hair due to "silvering" (as opposed to "greying"). Her cuts on this kind of hair has given me MORE compliments on my look than when my head was fully black. I'm Chinese and she also knows how to cut oriental hair. Donna is truly a gem.

Robert G

Great experience and haircut. Ella is terrific!

Maddison Pankhurst

I absolutely love this place. The staff are always attentive making sure you have a beverage and you are comfortable. I never have to wait long for my hair stylist and always come out looking fabulous! Our whole family attends the salon now! Ask for jenelle r. She's our go to gal!

Cassidy Unholzer

I've been coming to this salon for years and years and trust and love all the stylists there, Brittany being my go to! I recently cut 15 inches off and was so glad I could have that experience there! Everyone is super nice and trendy and the place is super clean and modern!

Jenn M

When I moved to Calgary a year ago, I took a chance and went to Karma for a cut and color. LOVED the color.! Now a year later, the girl I usually see wasn't available so I took another chance with someone new and once again, loved loved the color. Everyone is always nice, professional and the salon is well kept!

Hunter Gillis

Love Karma. Great service, always greeted with a warm welcome when you walk in, and great coffee while you wait! I see Steph, and she KILLS it every time ????????

Danielle Ploetz

I received excellent service from them. Only reason for the 4 stars instead of five is the price, but I think it's worth a little extra to get pampered.

jade huynh

READ BEFORE YOU COME IN. I wish I could give this place a 5 stars due to the lovely hair stylist Kennedy that I got for a colour. Kennedy was super sweet and was able to accommodate me despite the fact of me being so utterly late due to not being able to find parking. I took a star off due to parking issues, finishing parking was more difficult than finding parking in downtown. The over all experience was good, the only issue that I had was her not going over the prices with me during our consultation. I took another 2 stars off due to the lack of customer service at the front end. What really turned my experience upside down was the check out and post check out experience. I have gone to many salons, but I have never met such a rude and unprofessional front desk staff member. When I came up to ask a question about my bill, she seemed unimpressed, there’s a little thing called body language and tone, which she was Indicting that she either didn’t like me, or she hated her job. Her tone, how she spoke with myself made me feel degraded, it honestly left a bad taste in my mouth after leaving the salon. Going to the salon is supposed to be a treat, I guess I was unfortunately there at the wrong time. I left happy with my locks freshly coloured, but as I returned to fix my bill as it was calculated incorrectly, I was acquainted with Katie. When a customer asks a simple question, don’t argue back, you are in the customer service industry, perhaps hire individuals like your other front desk personal who understand what customer service is and who genuinely a nice person. When they were refunding my money back, her answer was, “well, I take a seat, last time I called it took 20 minutes” with attitude that just crossed the line. I apologize for making you do your JOB. That sole experience really downgraded Karma, I felt so uncomfortable from my encounter her that I will likely not return. Another note about unprofessionalism, my boyfriend called in to ask how much it was per ounce of extra colour, Katie attempted to put him on hold but failed to, in the background you can hear her say “he has a hot voice”- come one, like what? Going to the salon should be a well rounded experience, not just a great experience, that was something that I did not receive. To whom is the owner of karma salon, rethink who you hire. You guys are in the customer service Industry, hire people who are passionate. It seems like based on other reviews, some other members of your front staff don’t seem too friendly. Pro tip, if you want customers to return, please give additional training to your front staff, this isn't a doctors office where you’ll occasionally encounter a rude receptionist, you're getting your hair done... it's a luxury.. Additionally, like others have mentioned word of mouth is extremely powerful. With the day and age, reviews are also very powerful, the internet is at the tips of your fingers, a simple review can turn a customer away in a snap. UPDATE: I came back for my second appointment, they apparently left emails in regards to what I will be staying below. Karma can’t handle constructive criticism, as per see my review above,they actually told me that karma would not be a good fit and told me that I should go elsewhere. I am disgusted at this business practice as I wanted to give a update on their services. I literally drove all the way over here, then I was kicked out. I will adamantly not recommending karma to any individual. Folks, I would stay steer away. Will be posting this cautionary experience on my Instagram as well. Also, when teaching my business course, I will make sure to bring up this experience to tell student this is not how you handle a bad experience. PS: did I not mention that I was late? Out of respect, I called in twice because of the parking disaster and told you guys that I WOULD RESCHEDULE, but you guys insisted that I came. Uh duh? If that was an issue, perhaps tell me, “yes, please reschedule”... come on, David.

Charles H

Not for men looking for professional cuts, be advised!!! Went in for a simple, professional, masculine cut for a very important job interview. The stylist REALLY wanted me to look like Justin Bieber. I walked out with this half-Bieber monstrosity. 2/10, would not go back. Beware, non-metro men! **UPDATE** I just realized that there are several aspects of this $50 haircut which are incredibly asymmetrical. My girlfriend is finding multiple bald spots. This haircut has turned into a living nightmare for the most important interview for this year. I guess this is karma for something I did in a previous life.

William B McGarvey

Good place to get a haircut and style

Raylene Claeys

I really wanted to like this place as my previous stylist left. However, my color was done so poorly. I had called with hopes of getting it fixed but could only book a consult. Instead my previous hair stylist owner took time to fixed the mistake urgently.

Jodi Petrowitsch

Michelle A did a fantastic job on my highlights and cut!

Tennille Barber

The lady was nice but I walked out having paid $200 for conditioning, a trim, roots, and toner that made my hair more brassy than when I walked in. It's honestly orange. Guess that's the service you get when you're a walk-in. PS. Rose gold is not peach tone. Look it up on the internet. Just proves how little this salon cares.

Sahadat Rhaman

very cheap hair cut and expert are they are too

Afshin

Not enough parking space around. The parking lot is always full!

Rachel Remesat

A great salon with friendly staff who are knowledgable and impeccable at what they do!!!

Delia Einboden

Very friendly and welcoming reception. Super clean, following all Covid restrictions. Jordan is amazing with my crazy curly hair! Love this place! Highly recommend!

-

Amazing experience every time I’m here! They’ll give you coffee, a scalp massage and a great style. If you’re looking for a talented, friendly stylist ask for Michelle A!

Jesse Mauch

Great service and friendly staff

Terry Roberts

Good products and services for the price.

Heather Leslie

Donna is Amazing! She is experienced, current, and creative. If you want a stylist who will listen to you, but also give creative input, I highly recommend her. I love, love, love my new style, and I'm very picky about my hair. I also received great service from everyone else I interacted with at the salon.

Travis Dahl

I had a great experience with Tara here. She listened and understood what I’m trying to do with my hair that most barbers really struggle with. I would definitely recommend her and will be returning.

Melissa Nickerson

I visited Karma salon yesterday to get highlights (balayage) done. I had previously inquired with a stylist the price and was told $150-180 which I was ok with. After my session was completed I was shocked to hear my total was $225!! And that did NOT include a haircut. When I got my receipt I saw I was charged $170 for the highlights (ok) and $45 for a “shampoo style”. I am shocked and extremely disappointed. Of course you have to shampoo my hair to get the colour out! How is this an extra charge?! And it’s -28 in Calgary, in what world would hair not be blow dried?! I have literally never been charged to have my hair washed or dried after a colour service, and I have previously gone to high end and expensive salons. The customer service and environment at Karma was very good but I simply cannot return, nor recommend this salon to anyone when they have such an outrageous charge for a shampoo and blow dry, which should absolutely be part of a service when you are paying $170 for highlights. I am also extremely disappointed that I was never made aware or quoted this blow dry charge before booking as I would certainly have gone elsewhere. If this is their policy when your service doesn’t include a haircut then again, I shoukd have been told at the appt when the stylist and I discussed that my cut was still good and didn’t require a cut. I am extremely frustrated and disappointed by this and will not be coming back.

Manila O.V

Had a pleasant experience as a first time visitor, welcoming staff and warm reception. Super clean and maintains all COVID protocols. Stylist Santana was so cool and did an amazing job with my hair! Recommended.

Krishna Gupta

(Translated) Usushshsh (Original) Usushshsh

Veronika K

Great Service .

Mizz J

Hi ladies.... just a heads up I went to go in for a haircut and there were some issues with it. I called back as soon as I could to let them know, and let me tell you they become RUDE when you want to get it fixed... if your stylist is off, you have to wait until the stylist comes back. PERIOD. Meaning if you even wanted to pay them to fix a few layers...they won’t take you in. So...overall. They are all nice at the beginning and want NOTHING to do with you when you want a few adjustments (bangs, layers). Also... Stacey the receptionist treats you like a number. Not a person.

Katherine Thomas-Brothers

Stylist was great, really understood my hair and my style and what I needed in terms of a great low maintenance hair style.

Melissa Mulderrig

Melissa Mulderrig Karma Operations Manager Hi Charlie H, We at Karma hold ourselves to the highest industry standards, both technically and as service providers. As we have a large male clientele at Karma I'm sad to read that you were less then ecstatic with your visit to us. Our policy is that if for any reason you are not totally satisfied with your experience you are invited to return to us to make it perfect, which in your case is to take more length off. This offer was made to you when your girlfriend called in on your behalf. Our invitation was declined as she stated she wanted to "take the scissors to it" herself. Sincerely, Karma Salon/Spa

Carolyn van Schothorst

What a great experience! Keri was friendly and professional. She listened to what I wanted and offered great advice. I'm SO glad I listened to her. My hair cut and color is even better than I expected and it feels like a million bucks!! Thanks again, Keri. Keep on keepin' on, girl.

Tami

The best salon in the city by far. Jordan is incredibly talented and I honestly don't know what I would do without him. I have short hair and the positive feedback on the cut is continuous! I can't go a day without at least 3-5 (yes 5) people complimenting Jordan's wonderful work! The owner and all other staff are welcoming, sincere and professional. The reviews about pricing are ridiculous. It's a high end salon and it's worth every single penny!! LOVE YOU KARMA!! Keep up the All Star work

Natalie Name

Haven't been here was considering going however the bad reviews just seem so awful and the management staff like to argue with every bad review on here instead of try and help the clients...disappointing as I am looking for a salon

Karen France

Another excellent cut and colour, as usual!

2020marika

Great environment with excellent service. Good selection of product as well.

Cathy M.

Ella has been doing my hair for over five years now. Ella does a fantastic job and I’m always very happy with the results. I would definitely recommend her services.

Crystal H

A lesson to you karma, word of mouth is EXTREMELY powerful so are these reviews. I’ve seen businesses that have gone under because of bad reviews. They’re hundreds of salons in Calgary folks, don’t bother to drop a penny to this place. Absolutely horrible. I SHOULD’VE READ and listened to the 1-2 reviews, all of the NEGATIVE REVIEWS have multiple LIKES on the… I wonder why? Look at the photo that I posted. ;) (6-10 likes for each negative review, verses 1 like from the from the owner for the positive reviews). Verses the 5 star reviews. I would take the positive reviews with a grain of salt. I wouldn’t be surprised if the owner wrote all of the positive reviews himself to make this place look better. Horrible customer service. If you want to support local, don’t support a business who is rude and unprofessional. The manager is ALWAYS on the defence as you can see on the negative reviews, like cool thanks for stating that you’re “fully committed”, action speaks louder than words. Salon owner, you want growth and loyalty Karma? Grow up and shut your mouth when you’re in the wrong. Nothing karmic about this place, period (that’s what another reviewer said- that statement says everything about this place. EMPHASIS ON-Customer service is garbage. I can promise you that you will find stylist who are MUCH MUCH better overall, as in for customer service, professionalism, and skill/quality for a cheaper price. When I was reading that review that this women who was dirty blond who wants to go ashier and lighter. Girl I have BLACK hair and with OLAPLEX or bbb, for me it would take about 2-3 sessions, cause my hair is black black. But for a dirty blond, girl, you CAN achieve that in one session with minimal damage (of course with the right stylist). I will list some businesses in Calgary that can do this: Euphoria, gloss salon, Stella choi hair, urban hair design, etc, just to name a few. 4.1 starts is pretty low rating for a supposedly high end salon.

Elham Kiani Dehkordi

Customer service disappointing

Niah Villanueva

One of the best salons I've been to

bree bree dinos

The front desk lady with copper hair was super nice! 10/10 but the stylists are very Katty and rude! If you're going to get your hair done I'd reccomend get it by their apprentice! She's very nice and talkative and super friendly! She made me feel welcomed, while the other ladys made me feel like they didn't want me there. DO BETTER KARMA!

Leah Vrablik

Amazing. Brittany is the best. Reception staff are always friendly and knowledgeable. The salon is always clean, bright and inviting. Love Karma's atmosphere!!!

Phillip Nguyen

EVERYTHING IS GARBAGE ABOUT THIS PLACE, TO THE OWNER “DAVID” TO THE CUSTOMER SERVICE! Enough said.

Elisha Noyes

Went to this Salon because I needed a last minute cut with the first person available. I gave my hair dresser little instruction and no photos, which can be risky. I couldn’t be more impressed with my cut, colour and service. I would recommend this salon with such friendly staff and specifically Michelle A. Thanks!!

Brandt Stansfield

Jordan has been doing my hair for the past year now. He is easy to talk to and is very helpful if I have any questions to do with my hair needs. I would highly suggest visiting him.

Jenjamin Franklin

Really not worth your money. I went in to have a cut and color done. I called them after 10 days to see if they can fix the color as I wasn’t happy with it. No can do. The policy states 10 days for redos. (1) It would be nice to know that at the time of the appointment. (2)It took me longer than 10 day to finally come to the conclusion that I don’t like it. It was a big change for me and I wasn’t sure what I thought about it right away. Sucks to be me. I’m $350 short and stuck with hair I don’t like. Thanks Karma. Your policy and practices are not fair to your customers and your unwillingness to correct your service I spend $350 on is the reason I will not be coming back! Not recommended.

Jeanette D

I came into this salon to get high lights with someone I hadn't used before and was initially pleased with the service. The hair stylist was friendly. However, I wasn't pleased with the results and found the colouring to be orangish vs blonde.. She also died my roots when I had not asked for this to happen and did not realize she was doing so until too late. I had just asked for low and high lights. When I phoned in to voice my unhappiness with the results of my hair procedure, I was disappointed how it was handled. I was told the undesired hair colour was due to my miscommunication to the hair stylist. I was told my hair stylist is great, insinuating that I was in the wrong. I was also told only she could fix the colour even though she was on holidays for 2 weeks and I'd have to wait. I was very disappointed with the service at this point and felt the manager I had spoken with was condescending and unhelpful.

Vanessa Fauth

Ella is fantastic and worth going here for. Nice place and comfortable

H Parkinson

Professional service overall and Ella was awesome.

Brenda Luk

Looks good

Kim Bosworth

Ella is the best!!

Chantal Harrison

I came here to see Michelle and it was such a great experience, she gave me the exact haircut and style I came in for. The environment at this salon is very professional and friendly. I’m definitely going to keep coming here in the future!

Hannah Taylor

This place is not worth checking out, I went to get my hair lightened and walked out with my hair looking the exact same! but somehow it cost over $300. When talking with the manager, I explained how I was unhappy with the service as I just spent so much money with no change at all (maybe 1 or 2 visible highlights). Before I left I booked another appointment because the hair stylist told me it would take numerous appointments to get my hair to the colour a wanted ( I am dirty blond - more on the blond side - and wanted to go blonder). The manager said I could come in and they would do top highlights on them due to the fact that they didn't "set my expectations properly" (I got my hair originally done on March 15th and my next appointment was April 3rd). They then called to confirm my appointment and when discussing the prices I was informed that they no longer were going to do the highlights (That they told me they would do for free) and I would have to pay another $400. They said because I didn't come in the 2 week period, even though the manager never said anything about a 2 week period and told me I could get it done during the appointment I had already booked. This place is a complete joke, I've never had problems getting my hair to the colour I want in one appointment. Since I'm on the younger side (17), I believe they saw this as an opportunity to scam me. Extremely disappointed, as I had high hopes for this salon. DO NOT WASTE YOUR TIME OR MONEY I PROMISE YOU CAN GO SOMEWHERE CHEAPER AND GET MUCH BETTER RESULTS. absolutely ridiculous

Adison Wiberg

Beautiful salon with phenomenal talent. Everyone is friendly, welcoming, professional, and awesome at what they do. Love the complimentary hot beverage!

Tracey E

I had an appointment to see an advanced stylist at 2:00 pm. At 1:20 pm they called me saying the stylist won't be in and asking if I would like to make an appointment for the following day. I felt this was very unprofessional and they didn't offer me any compensation for my time. They told me I could book with a senior stylist the same day but the price would be more. The least they could do would give me the cheaper price for the senior stylist. I find it funny that they have a 24 hour cancellation policy but it doesn't work the other way. I won't be making any other appointments with them.

rae mckenzie

Nope never there

Is Ford

Very disappointed in this Salon and the Owner. He obviously does not care about customer service. Word of mouth is powerful. I spoke to someone who was very disappointed in her color and experience. The stylist reeked of smoke on her hands and breath. The grey in her hair did not get colored at all when I saw it, she went back to get it fixed and they charged her!! My stylist was priced at an advanced level and there is absolutely no way she is near an advanced stylist. Rushing you to get out, overpriced, charge for a full hair cut if you get a few snips off your bangs, and the most uncomfortable part is that you are asked to change into a robe, which is fine, however the curtains on the change rooms do not close properly and everyone can see in. Also the robes don't close well when you are sitting. An experienced stylist knows to tell you to make sure it is closed when she whips off the apron, but the less experienced ones don't care and whip the apron off before you know they are doing it. Some of this may sound like little stuff, but believe me it is the little stuff that counts. I will be looking for another place to go, the overpricing and then charging for a "fix" is too much to accept. It's too bad as I believe there are some good stylists there, but they will suffer due to the lousy management.

Rebecka Lang

I’ve been getting my hair done by Ella for a few years now and she does an amazing job every time! I get compliments about my hair color often. She’s a very skilled hair dresser and I would highly recommend her to anyone looking for a new hairdresser or looking to achieve a very specific color.

Emily Murphy

Jen L you are a SUPERSTAR!! Karma you are extremely lucky to have this talented lady working for you... I have moved from Australia recently and have coloured my hair blonde for years and Jen is by far the best hairdresser I’ve ever had (huge call). Thank you Jen for always listening to what I want and doing my hair so beautifully. ????????

Marley J

Cara is amazing! Best balayage I’ve ever had! She listened to everything I wanted, stayed within the budget I requested, corrected the things I’d had done previously and gave an excellent cut/style. I will continue to go back to Cara and highly recommend her to anyone looking for a great stylist!

Lanny White

Great staff and always very friendly. I always get my hair cut by Brittany. I always tell her to do whatever she wants and my hair always turns out amazing!

Heather Walker

Literally the worse place to go for a hair cut and colour. I went in thinking my hair colour would be a ashy blonde for the summer and it turned out to be worse then before I went in. Not only did I get nothing I wanted for over 300 dollars, they made my hair orange! They mentioned that they provide consults, however they lied to me about achieving what I wanted and totally went back on their word. When I called just to ask them to fix it because my hair is orange, they pretty much told me that their salon was not capable of performing a popular and simple task of colouring dark hair with foils. They said that there salon can’t even have me as a future client ever again, very unprofessional. I highly recommend you do not go to this place becuase I’ve wasted so much money and hours of my time. It is so unprofessional of a salon to refuse service and it shows the true meaning of how they treat their customers. Thanks a lot Karma, and I hope you learn from this experience and be more professional about the capability of your services you actually can’t provide. I hope this experience will not happen to anyone else!

Gena Dixon

Michelle Allan has to be the best stylist I have ever seen. I am never happy with the hair cuts I receive and end up not going for cuts regularly because of this. She was able to cut and colour my hair perfectly. Having curly hair I find stylist always just seam to not know what they are doing and I always still have a triangle hair style when I try and leave it down. My hair finally falls down not out ???? and my curls look amazing! I will be back and recommend Michelle to everyone I know!

Anna Thacker

I have seen Brittany 3x over the past year and I’ve loved each haircut I’ve received! Very kind and knowledgeable about products that will work for your hair. Always leave feeling refreshed and beautiful! Highly recommend.

Erin Kurchina

Wonderful experience at Karma Salon. Great customer service and Ella is an amazing stylist! I have been going to her for over 10 years. Her skill and attention to detail is second to none. Highly recommended!

Shan's Jams

Denise was wonderful, patient, listened intently, did what I asked while adding her flair and expertise. I would highly recommend her and the very stylish salon.

Andrew Vo

ELLA IS A MUST SEE Meticulous in her craft, Ella always makes my hair look fantastic. Her charm makes the entite experience a welcomed pleasure and the staff is a joy to talk to. 5/5 would recommend.

Arezo Sonuhi

Very friendly and professional staff and relaxing atmosphere. I had a cut and my first balayage done by Janelle M - which I’m incredibly pleased with. Janelle is very sweet, highly qualified and exceptionally talented. I would definitely recommend Karma salon!

lacey meguinis

I wanted my hair done and she refused to do my hair I walked out and I felt like cheap after I walked out

Kalithashinee Sivabalan

I had a haircut yesterday with Keisha. She really knows my hair type and gave great advice! Gave me a haircut just as I wanted! Great place!

Amy Surdhar

I went to see Bianca at the new Mahogany location - which is beautifully set up! Bianca gave me curtain bangs and a trim, and I am loving the change! Bianca always gives me an honest answer, and is so well informed with current trends. What I love most is she knows how to handle my thick, curly/wavy/straight conglomerate type hair!