You will see all the opinions of real people like you who buy the services and products of Hudson's Bay (Hairdressing) in Barrie (Canada).
As of day this business gets a rating of 4 out of 5 and that score has been based on 127 reviews.
As you can see the average score it has is really good, and it's founded on a large number of feddbacks, so we may say that the evaluation is very credible. If there are many people who bothered to leave their review when they've done well, it works.
You know that we don't usually bother to set scores when these are good and we usually do it only if we've had a problem or incidence...
This Hairdressing corresponds to the category of Department store.
Need more variety
Loved it!
Workers are usually always friendly here! I used to work for HBC in Calgary and in Vancouver so I pop in ALOT!
I give up! Since La Baie opened the service has always been horrible. NO SERVICE. Employees are never at their station. If you need to find help look between the clothing racks. They’re normally hidding there chit chatting or playing on their cell phone. UPDATE: 2021-09-03 at 11:11 zero greeting from the staff. All had their head down and chatting to each other and seem reluctant to work… So I Went back today to look at shoes for my daughter. The employee at the cash was still counting her loose change for the cash register. It was 11:15 AM. I patiently waited until she was done before approaching her. When I ask her if you could help me check a size and availability of this shoe on the display, she told me she could NOT and inform me to go to the customer services counter for such inquiry. I was perplexed and questioned if it was normal that in the shoe department she could not verify on the computer the size and availability of a shoe. She brushed me off and encouraged me to see customer service because she really can’t do anything for me. I gave it another chance but now La Baie Lasalle never again!
Nice stuff
Beautiful location and store, however understaffed, long wait times at cash register, hard to find employees in departments to help you if you have questions, checkout process long
The Bay is losing money because of the return policy. Absolutely Ludicrous!!!!. Get with the times!!!! Top Brass are sleeping
Seriously understaffed. Took 20 min for an associate to help Me.
Awsome and great varients and staff was so helpful.
I don't normally shop here, but I earned $75 in store credit through Samsung Pay promotions 3x $25 egift cards. Funny thing is their terminals are probably so outdated they don't even do tap & pay. Lol. I found it a bit difficult to find any deals & anything I wanted to spend my credit on, ended up overpaying for a few items, but it was basically free, so who cares.
Good place to buy
Great place but to expensive
It's just okay, they stocked in the 20th century yet!!!
Great selection of clothes, appliances, and housewares
i like fragrance department staff
The clothing is disorganized and I have trouble finding what I need. Tonight, even though it was not busy, it took probably 15 minutes to be served at the cashier.
update your hours, it closes at 6pm
This place is a great place to shop.
Small store that doesn't have a huge selection of goods.
I like to shop for David Buffalo jean's
They are really short of ppl And who is there overworked and not really know other department things...
It's ok! Didn't really purchase, just browsing. It's so big hard to find specific and special
they had a coat sale. hundreds of coats for flat chasted women.
Beautiful store. People are very knowledgeable and don't hesitate to help. If you don't shop here I don't know what's wrong with you.
Does anyone work here? Have to wait 10 mins each time I want to try on a pair of shoes. And there are no other customers! Also, all the clothes need tidied up and ironed. They look a mess!!
Just like other Bays
I've never been here. Just drove by and my phone location was google snatched.
Clean and bright, kind of pricey, staff is hit and miss like most places, some really good workers who go out of there way to help you and some are just plain rude.
Very good...????
Small
Rude customer service, limited selection
Very friendly staff and they had some good deals on.
Too pricey,nice store .
good place to go!
Good sale on men's suits and blazers at HB Centerpoint. But selection is very limited.
says curbside service close at 6pm, arrive 5:15pm and calling for 10 mins. NO ONE ANSWER
Every famous brand is available
More often than not I leave here frustrated...why I continue to give it a chance is questionable... Was approached by staff member asking if we needed help, we said yes, she directed us to another department to have the item we wanted ordered, as they were out of stock in the color we wanted. We waited in line for 15 minutes or so, when it was our turn the guy working told us he was unable to order it for us. I told him that makes no sense, I was able to order it from home, but chose to come in to see if I could get it same day. He told us that the system wouldn't allow him to pick a different color. I think he just didn't know how. This wouldn't be all that bothersome if we hadn't literally been brought over to this cash desk for this very purpose by another employee who said it was absolutely possible. We've had many things ordered for us, clothing, perfume, small appliances...why this wasn't possible this occasion was odd...so we went home and ordered it....from another company.
Went there to buy bras for my mom, while the selection was great, the store could have been a bit more organized.
A highly recommended place to go. However the prices are high, and the products that you would expect to be made in Canada rarely are.
Busy!! But it's Christmas! Merry Xmas!! Good deals.
Friendly staff, lots of selection!
Change rooms were a disater. When they let us in there was clothing in three from what looked like 10 previous customers and they just left it there... On the floor.
One of the last department stores
Best Bay outside the city of Montreal ..Beautiful!
Department store for clothing and house wares.
Its alright through missing choices
My parents love this place!!! They can buy good stuff will good price
Boring clothes and the sizing is disproportionate.... over priced everything
Buy most of my clothes etc from them, online and in store. I like that they carry named brands like Buffalo, Ralph Lauren/Polo., Armani etc. Never had a bad experience with the bay in general
My fav place to shop in Barrie!
There was a ???? it was sooo cute
Wow! This has to be one of the nicest Bay stores I've visited. There is a lot of space and everything is well layed out. Worth the visit.
Horrible customer service. Have to fight to get store to honour advertised sale price. Wouldn't Recommend. Trying to rip the public off
Staff at this location need better customer service training... I was looking at a particular shirt, but couldn't find the size i approach one of the ladies that worked there (Persian looking) and asked her if she could help me find the size... She immediately responded that's only one we don't have anymore sir... Which I responded by saying how can you be sure you haven't checked the computer... I then walked around the bay found another associate,, asked her to check the system and she found 8 more item in that sizes of that particular shirt.... Terrible experience. Won't visit this branch anymore
Nice store. Needs a little more people on the floor...
Poor service
Love their shoe and jewelry selection .
small location, not the best looking or the cleanest. understaffed. BUT if you're a smart shopper and look at clearance items, they have some of the BEST deals if you get lucky and find something you like, that's your size. the staff is really nice if you're patient, which a lot of people aren't. Also, they aren't going to hold your hand the whole time. you have to know what you want and just look through what they have. Lines are long.. but guess what, they're always long. at every bay. especially at peak hours. it just depends if you get lucky enough to catch a cashier while its not busy. otherwise blame the lines on the people who don't bring receipts or have multiple returns. i shop regularly at the bay at many locations in toronto and at the front of every long line is someone who is doing a return or a price adjustment on 3 separate bills. a little secret that i use, is to just pay in cosmetics. most of the time, if they arent busy with a customer they can cash you out immediately (works at every bay)
Store is only on 1 floor now, but still lots of variety. Had difficulty finding the checkout but staff was super helpful so I gave 5 stars. The helpful staff made the difference. The clothes we bought were pretty good too.
We got a beautiful real leather couch, however the delivery was a horrible process where they basically made us take multiple days off work because they were guessing at the delivery date. Instead of placating us, we would have just appreciated a 1 phone call with the real delivery date. Instead we got rid of our old couch to prepare too early thanks to these wish washy guesses and ended up sitting on an air mattress for over a month while being told every other week "maybe next week". Very bad handling of the situation. I don't care it took a while because of covid, but I do care I was lied to just to placate me and ended up sitting on the ground.
The store was empty when I went in... Seemed like they need restocking. So it was mostly junk which is not what I'm used to seeing there.
Good service
Don't expect any level of service here, especially in Ladies Wear. The sales staff walk right past you like they have better things to do than help you. But the Cosmetics Department...just try to get past them!
Very poor selection.and heard to find someone to pay.
My favorite place to shop ????
Good prices and good qualities
Always great to be in any la baie hudson
Good clothing kind of expensive
They need more staff you have to look to find help and the are not always so welcoming.
Loved being in a mall after so long.
Customer service is very poor.
Always great finds, great brand selection, great service and most importantly sales!!!
Good selection of brands, and great deals can often be found.
Awesome, new store
Not much of a selection
Friendly staff that go out of their way to help.
It was good the worker was very pleasant
I dont buy clothes
Love the deals, variety & convenience of shopping for home & personal fashions as well as gift items.
Went through all the phone prompt selections and then when a person did finally pick up they where in a different department and promptly put me back in the cue and also stated " that department rarely picks up their line" And you wonder why these store struggle with such poor customer service skills???
High quality clothing worth the additional cost!
They are on sales try them and thank me later
One of the women who works in Shisedo Cosmetic named Soheila Motamd is so TERRIBLE and RUDE!Not knowledgeable and bad attitude ????
Good to visit.
Well only issue I have is no check outs at the exits but 70% off kept me walking around till point had hard time finding the exit
Ok
Where are the people who can help you?! Feels like an empty store... Don't bother calling them either. No one picks up the phone. This location is doomed to SHUT DOWN!
Small the bay that i visit,only have 1 level
Yawn. It's good for make up and fancy shoes I guess?
Doesn't open til 11am. Selection is small. Good sales!
Clean great selection excellent prices
Effie in the perfume/cologne department helped my husband and I find some fragrances. She was so incredibly helpful and wonderful. If anyone is looking for a new scent she is your lady!!! Thank you for the great experience.
They did the extra mile.
Newly renovated place for all family needs
Friendly staff
(Translated) very good deal (Original) Muy buen trato
Great sales. Just read fine print under labeled. Seen things like "50% off" racks where fine print says "except for prices ending in 99c" (everything on that section was $__.99) showed that to a few people who were not happy
(Translated) Department store (Original) 백화점
Good deals, modern store
I've been going to this Bay store since the 1970s and the bathrooms are still original :/ God renovation is badly needed in the washrooms. No one notice everything in their is literally falling apart???
You can effort to pay high prices on clothes but they can not effort to help you if need after-sales service I wish I can give them zero.
I will give The Bay five stars for some of their superb sales throughout the year. The negative stars are due to a very cluttered, confusing and unappealing set up of their inventory - especially their clothing inventory. And most of the staff are not helpful or genuinely polite.
It's run its course and unfortunately
Brand new store, nice shopping experience
Clean, organized but priced too high
Best staff. Awesome deals and great selection!
Seems hard to find salespeople.
The Bay is not what it used to be.
Awful, AWFUL customer service. Don't expect anyone to answer if you call in.
Not a big selection on new born baby winter stuff. And way over priced.
Men section was a mess very hard to find the right size for shirt all mixed up
Very good got looked after well
Average at best.
Very big and clean store. I can always find what I’m looking for. Today I had to return an online order and Masa helped me with that, she was very kind and friendly. Every staff that I have interacted with at this store were nice and helpful.
It will be interesting to see how the new Baie superstore competes. However, since downtown is less and less accessible, they have a better chance than ever!
Price good for children clothing
Excellent customer service, returns, exchanges, purchases all in one location.
Great Canadian store!
Good service, good variety.
Easy and fast points collection. Good deals on branded products
This store is a mess, no service, misleading sale signage. Better shop online.
It was excellent service as usual here... just they had to lock the door out on the side of the building i happened to park on do had to walk around ok tho was sunny out
Little costly
Another yummy
Not really impressed. Men's clothing dep't lacked options. Prices seemed high. However I did find the perfect cardigan at a reasonable price.
Good prices, no much choice in term of branches offered. Good and quiet to shop.
If i could give -5 starts i will. My aunts shops here at least 3x a week. This is like their second home. Most employees are nice especially Jennifer (associate manager), Myrtle and Cindy (associates). One of my aunt went shopping here last Sunday (November 28) one associate Mori assumed that my aunt was stealing, my aunt was shopping around like a normal person, Mori then told one of the supervisors (LP =the term that The Bay uses) Sooki, Sooki then followed my aunt around the entire store. My aunt went to the cashier to pay. Sooki then confronted my aunt said “we talked already before this is the second time”. That was the first time my aunt saw him. He assumed my aunt was a different person and assumed she was stealing. Not only You, Sooki made my Aunts blood pressure’s high but YOU DID NOT APOLOGIZED. You walked out and went hiding. What you did was not protocol, what you did was unprofessional and inappropriate, you’re a coward for running away instead of apologizing. You can NEVER accused someone of stealing until they walk out of the store with the unpaid items. My aunt was literally in the cashier IN LINE trying to wait for her turn and pay for $10 socks she’s going to buy my nephew. You call yourself an LP but yall just a bunch of untrained people just after the title of being a supervisor? Very Unprofessional and such a coward move.
Pretty disappointing selection of everything. Clothing all seems very boxy and unflattering. Never seem to have new or higher end perfumes in stock. Prices are very high on clothing. Staff cannot figure out how to process returns of items purchased online (even though the website boasts about easy in-store returns). Everything about The Bay just feels very outdated.
terrible rude staff, the manager racially profiled me and harassed me
Sale prices are good
Deplorable and messy. Always out of stock. No one around when you want to ask any questions.
OK correct
I have had mostly positive experiences shopping with The Bay in terms of quality, and when they have a sale, it's real. I am rooting for the company to stay in business. There is something really wrong with their website, it's consistently slow to load pages, and managing my cart is a nightmare. It takes a long time to delete anything. It is 2021, why is the website so archaic? I also agree with someone else who posted, paying $8 per individual online purchase is unreasonable compared to other competitors.
Awesome sale on now
Great shopping in a beautiful classy store with quality products!
Clean, modern and spacey - good satellite, but not a replacement for the downtown store
Bought a wallet and a backpack here. Pretty legendary, nice store. Could've used some free food samples or something though, kinda got hungry halfway through shopping.
Really cut back on the number of salespeople on the floor.
Not enough selection, very small store
Great place to shop.
Always has good stuff
found what I wanted, I'm happy
Not enough staff to help.
Totally packed with merchandise,couldn't find check out
Very large store, beautifully laid out and decorated. It's a very 'curated' feeling that is much more high-end than that mall had had before. I did not spend much time there since they did not have what I needed. Not a place to browse with kids since there is not a large, generic toy section to reward them with after.
Lots of different brand name stuff
Wow, there isn't much here. Best to shop online.
Staff are friendly. Selection is great.
Best place and wide variety of goods are available
I like the toys department where my kid can play
This 1 star is for the watch section from hudson bay, never buy watches from here, i repeat never.
Helpful staff
Not many collection in this location
Great black Friday deals for all.
Beautiful products and helpful staff.
the store is nice and new , but in my experience the levis jeans racks are a complete mess all models are mix-up . colors, sizes etc...
Pleasant Employees and Manager, Mrs . Cresswell was very Professional , Polite and helpful with my Shopping
Located in Georgian Mall with lots of brands to choose from. Wheel chair accessible and adequate parking is available.
Purchased a Natuzzi sofa in St. Catherine's. The salesperson was wonderful! However, when the sofa was delivered it had a defect in the leather on one of the seats. (Hard lump). I called the Customer Service number which takes you to the Philippines. All that I could hear during my first call was chickens and roosters in the background. I then was asked to send photos of the couch. I did everything I was asked. Then we had a call saying it was approved for return. We then waited for a call for our new delivery of the return. Never got the call. Then I had to call numerous times after that. Several calls were disconnected due to bad phone lines. Always in the Philippines. The latest now is that a Natuzzi rep will come to our house and I have to give them more information. The couch was purchased on August 1st and it is now September 14th. Still not resolved. There is no contact number in Canada to talk to Customer Service. They will not transfer you to a Manager either. Very disappointed and will never by a large purchase from Hudson Bay again.
I have never met more nicer staff great service in the perfume dot
Do not use the washroom. It need cleaning and upgrading.
Various kinds of products with so many brands
It's not a very big place didn't find much that interests. They have a lot of make-up that's pretty much it
JC Penny counterpart of USA
Love the selection, but pricey.
Beautiful store but very expensive ! On the other hand, great to buy when the big sales start !
This store is so clean and organized. It's easy o find what you are looking for.
I ordered some last minute gifts for pick-up and my order was ready within just a few hours. Better yet, they had some curbside spots right in front of the store (so you didn't have to go in) and the gentleman brought my order out within 2 minutes of me calling. Unbelievable service, especially on Christmas Eve. Happy Holidays!
Clean and large, but feels like that don't have anymore to offer than the other Bays in Montreal.
Always with good deals and various brands!
Big store, it has good prices and good clothes
Excellent location.
Nice store, enough parking, but the choice is a bit less than the one in Fairview but still worth the visit
Some treasures can be found here but you have to really look. For example Chap's no iron ladies shirts usually priced at $69.99 can be found for $14.99!
Protective mattress cover came in two sizes too small. I got a queen size bed with a twin size sheet. This case was made out for someone else, so they messed up TWO people's orders. It took forever to get a hold of the right department to help with this. They told me it will take 2 weeks for the order to come in by mail. So.. if I'm paying a grand for a mattress, why do I have to wait so long for a replacement protective case when THEY made the mistake. I don't understand the appeal of the Bay. They are so slow and overrated. Honestly will never make any other purchases there again. Customer service was sassy, rude and unsympathetic. Bought a mattress, sales associate was great.
Very good deals all the time
Nice and beautiful clothes
I think they've renovated and changed concept. I like it! But im giving them 4 stars because they let kids play with their toys in their toyshop for free ????
Good staff and store
Bad Customer Service at The Bay I have almost lived in this area for 12 years and have shopped at Centrepoint mall and Hudson’s Bay for the same amount of years. The customer service has not improved at this Bay location - preCovid or post. It is still a 2 star rating because it takes forever to check out and pay at the cashier. Either there is lack of staff or the cash register is broken. Today, I waited at least 20 minutes to pay for a jacket. It was ridiculous. This bad customer service is in the Ladies’ wear and intimates area. I will be sure to avoid this location from now on.
Very good customer service
Good customer support. This location is organized most of the time
I like this shopping store .....
Nice place to shop. Price is relatively more expensive.
Clean and has good staff
Great department store not too many of these guys left a great alternative to Walmart however a little more expensive
Everything that was spread out over 2 floors is now crammed onto the main floor as the 2nd floor is inaccessible due to construction. To say it's a cluster???? would be an understatement. It also seems like less in the way of men's clothing due to the cramming. Wasn't even able to find a single pair of socks. When the stock was spread out on 2 floors, there was a huge selection of socks for men, now the "socks section" is reduced to a short cart with only a few shelves stocked. Looking for winter hats? Forget it, go to Hillcrest Mall instead. Very disappointed in what's done to this Bay location, during the busiest time of year no less.
Third time I call, customer service twice then the furniture department. Leave the phone ringing for over five minutes at a time. It would be amazing if someone actually answered the phone. I have a very simple question and don't want to drive over if you don't have a product.
Shawn the manager was very helpful and polite. I recommend if you need something to ask to talk to him before you talk to other cashiers.
Awesome selection and great prices!
They don't actually know when the item you ordered will be delivered. They'll just call you the day before delivery, to tell you it's been rescheduled. Then they'll call you again two weeks later to tell you it's been rescheduled again. Rinse and repeat. Wasting everyone's time and energy.
As always good!
Lots of stuff, but the prices are high.
Nothing crazy at this location. A bit outdated and in need of an interior redesign. I never find any good deals here ????
No clerk ar the shoe dept. Couldn't find anyone to help.
Does not have a wide selection of clothes Very limited brands too..
Awsome
The associate is good!
Good quality merchandise at decent prices when they are on sale.
One of the best Hudson Bay store in Canada
Transparency: while I consistently seek the good in most everything, the Bay is no longer the wonderful shopping experience it once was. I visited a physical Bay store today, after 3+ months of miserable experience trying to buy and send... a $100 Bay gift card, online... to a couple duly registered ... In the Bay's official wedding registry... to repeatedly find... each time (and only after re entering all the info and pressing pay) that the Bay is consistently out of stock of their own Bay gift cards!?!?!? And calling the Bay customer service phone reps confirms they are based somewhere else in the world and have no interest or access tools to help. Finally, seeking in person support, I physically went into this Bay store, a landmark location in Toronto (Yonge+ Steeles). Even after I showed them clear screen shots of the Bay wedding registry payment screen, showing the out of stock gift card, for 3 months... there was zero interest to help. Why? Because they claimed this Bay store has no access to the Bay wedding registry! They suggested I go to ANOTHER Bay store, 'in case they had access' ?!?!? If none of this is making sense, imagine what 3+ months of this feels like!!! After declaring I'd escalate this, someone came from behind the cashiers to say she'd help if I could give them the registry #. I referred them back to the Bay screen shots which had been displayed to them this entire time, but none they found, had the registry #. The screen shots clearly did show the wedding party name, my name and my Bay rewards account #. So now, we had achieved nothing after 20 minutes into the in-store episode of this Bay-created and Bay-fueled fiasco. Minutes later, while I was frantically still fumbling with my phone to search for the registry #, yet another store person showed up, with a printed copy of the correct registry, and a Bay gift card. So 3 months and much aggravation later, with still zero explanation or empathy from anyone at the Bay, I paid for the $100 gift card, but now am on my own to get it, embarrassingly late, to the now-married 3 months couple, in Montreal. Respectfully, I will think twice about shopping at the Bay. .
They have good brands which are difficult to find in Barrie. The service by sales associates is best of all clothing stores.
Great to be back shopping but only one cash open in the entire store (2 cashiers). Waited an hour to pay.
Empty
The place has more counters than staff. Been standing in the store for 30 minutes now and have asked multiple ppl for help and they are just running out the clock an hour before closing.
Good sales...need more sales help.
Even though it's a busy session, I didn't have to wait too long in line. Staff is very helpful and polite.
Clean and good place for shopping
Good sales on designer brands for back to school
The place feels empty, but there is a lot of stuff on sale - which is actually a good combo. That's what I see on the first floor, the second floor was the same but fewer store employees up there make getting attention when you need it annoying
Good Place to make shopping
Big store. A bit pricey but deals to be had.
Nice stuff lots for men and women..kids stuff very pricey thou.. But I gave it a three cus of $$ but its a four..
Its not the cheapest place to shop...
This evening I had an exceptionally poor customer service experience at Hudson's Bay Centrepoint Mall. I dealt with two associates who don't seem to know anything about anything at all. What little merchandise there is in sales departments is poorly presented and organized with most items in menswear displayed with incorrect hanger size tags. This locations certainly doesn't meet Hudson's Bay standards.
Buy one pair of Levi's get second pair for half price. I took advantage of the deal. 89.00 and 44.00
Awesome service????
This used to be a great Hudson Bay but they closed off the second floor entirely and squished everything to the main floor. The problem is that this store is no longer fully's stocked unlike say the one in Markville Mall. This store has become a shadow of what it used to be. It's almost looking like a clearance store.
Pricing is adequate but unfortunately still has exactly same kids wears from over 2 years. A bit of innovation pls!
One of my favorite Hudson's. Always great deals
Always a beautiful selection of dresses.
Very attractive displays in fragrances areas. Forever 21 section popular with my wife.
Nice new set-up. I dont shop at the bay
Always clean and stuff are always available to help
Oct 13 2019 bay days are on
The fragrance section is where I shop the most, Effie is the most sweetest person I ever met, she posecess an excellent customer service. Because of that this is my number one place to go shopping .
Weird set up. Feels like a Sears or a warehouse clearance store. Decent prices.
Finally...a beautiful, new store to rival all the other stores in this mall. I hope the modern touches in this Bay store inspire the rest of them to upgrade, as well. In my opinion, ALL the other Bay stores in the Montreal area should take a lesson from the progressive, modern approach in design, of this particular store. I love the use of plants, displayed here and there and the big windows, allowing in some natural light. Also, the ventilation system is top notch. Ever notice how other Bay stores feel stuffy? Well, not here. Air quality makes a huge difference in how one feels, while shopping. This store has great ambiance. I love the tall ceilings. The store is candy for the eye, as well. The lighting makes everything ????twinkle and shine????. Congratulations, to The Bay, at The Angrignon Mall, in LaSalle, on a job well done. This is, by far, the nicest Bay store I've ever gone to. Now, if we could only get them to upgrade the other Bay stores! ????
Mostly clothing, kitchen stuff and furniture.
I would never go there with my credit card because its hard to not use it as they have every kind of clothes any person may like.
The maps at the entrances are really convenient for getting around.
Staff acting nice, warm and using safeguard steps regarding sanitization
Good choices
The Bay in Barrie is one run down store. The product is fine enough but the business model of merchandise on shelves is old and tired. The Bay like to position itself as a higher end retailer but the store fixtures in this location look old and worn out.
Way overpriced and not that great selection. Huge markup on lot of things. Sad to see a piece of great Canadian history going down the drain because of greed and mismanagement.
It's The Bay. Honestly that's all that needs to be said.
This bay is much smaller then most other bays, with a much smaller selection of items.
Great place to shop. They have everything to can imagine. Only the best quality.. Employees are nice and friendly
Always helpful sales staff and easy to do exchanges. As of June 2021 they have renovated and the store layout is much better along with central checkouts.
I like the store.
Great prices, awesome service.
I give 5 stars to Beverly in fragrances department for her outstanding customer service in this Hudson’s Bay location. She helped me to do refund with my items which I ordered online and if she weren’t there I probably had to go to Yorkdale mall. I have to add that all of them were super friendly in that section with big smiles on their faces opposite to the other parts of the store! Hopefully the Bay will get to hire and train more staff like her and her team in the near future. Thank you Beverly :)
Excellent place for shopping
Replacing Target, this location is clean and modern, a little bit of everything.
A good place if you look for a quality stuff such as dress or kitchenware
Keep reciept!! They wont search CC card purchases ????
Great place having alot of options. Great variety but there is lack of associates to assisst customers.
Not much selection, but very nice store.
Beautiful store full of beautiful things. Very few employees at the moment so the place feels kind of eerie. Dressing rooms are available one person at a time and an employee has to unlock the "cage" to let you enter.
Beautiful store but $$$
The bay was clean and organized, the selection wasn't as vast as I would have liked to have seen in the handbag area but that may have been due to the low stock near the holidays. Overall the departments were clean, the associates were very helpful and polite. I've had bad experiences in the past with other Hudson's Bay locations in the city but this location has very pleasant associates. I'll definitely return (covid permitted).
Cashiers were slow and unfriendly
The store seems so empty and what happened to all the shoes ????
(Translated) Renewal under construction Currently, only the first floor is available for shopping. (Original) 리뉴얼 공사중 입니다~~ 현재는 1층만 쇼핑가능 합니다~^
Selections are very limited even compared to other stores of the company close by. Staff are generally helpful but they certainly do not seem to enjoy what they're doing. From time to time, you may run into haughty cashiers/associates that seem to be all from certain ethnic background and are poorly performing, or worse giving you hard time for trivial things that are their own fault anyways.
prices are so high compare to other places
Very organized and clean. Has tons of merchandise
It seems like the shoe section was thrown together, sizing was weird. They have some nice stuff but some of the clothing lacked the Bay's upper class of standards for clothing( Forever 21???) I was disappointed
The parking was difficult, once inside you have to stand in line to go in the stores. Not too pleasant.
This Bay in Carrefour Angrignon is small but as a lot to give (as merchandises)
All is in one floor and u can see everything u want
The Bay has the WORST customer service I have ever encountered! I ordered 6 items from Hudson Bay for mother’s day. Hudson Bay sent me five separate emails for shipping confirmations. They are sending each item separately which is absolutely insane and after all, they sent another email that the main item is sold out. If you can’t organize your inventory and update your website then stop offering online order and wasting my time. You had to inform me of the Sold out item before you sent me the rest of the items. I called the customer service to request a return. They kept me on hold for more than an hour and then they hang up on me. I can’t believe this is how they treat their customers. In closing, if you want unreliable, disorganized, untrustworthy, horrible customer service and be kept on hold for an hour and end up frustrated and disappointed go to the Bay!
Good
Barrie location Hudson Bay renovating, lots of deals going on please visit and check out great variety of clothing, toys, makeup’s and accessories and cologne and everything u need might find here.
It's ok. Prices ok
Poor selection, very few stuff available for help
Excellent selection of men's clothes at reasonable prices
Great shopping, especially the housewares dept????
Staff is great and it's a nice store to shop in
Friendly staff, but this location is extremely under staffed. At time of my visit, there was only one employee for the whole male clothing section. Extremely disorganized and they do not carry all the sizes. Also, their fitting rooms are full of sharp needles!!!
It is a good store, take advantage of the sales to get good products for a fair price.
Average Hudson's Bay.
Store is well staffed during busy hours.
I ordered a product online. It was at my chosen store very quickly. Easy pickup! It was a wonderful experience.
Good sale
When there to purchase a dress for a wedding and there’s no one there to assist with questions about size, selection and availability. There needs to be more staff in place to provide the experience that their prices reflect. They are expensive and this is not reflected in the customer experience and in the availability of staff. The same thing happened at the Yorkdale location, no staff! Why are department stores not retaining good staff to ensure that their customers have a good experience ?
The review is for the Mac makeup counter. I had my face done by Dahlia. I never put makeup on unless there's a very special occasion for it, so when I do get it done I always need to mentally adjust when I see myself. This was the first time I've had my face done where my gut reaction wasn't "Oh my god, I feel like a clown." Dahlia was really skilled and nice to chat with. It was a pleasure. Thank you Dahlia!
Not impressed by the prices
I have been to 3 different HBC stores in Ontario this month, they ALL told me "just go online" when I couldn't find ties, shoes, shirts, suits ... products which NEED to be tried on to fit. Also worth mentioning they never took care of a fraudulent charge that randomly showed up on my unused HBC Credit card. They then proceeded to ignore the fraud and attack my credit score. For better or for worse I have not been able to receive economic stimulus loans over that past decade.
Nice to see investment in Brick and Mortar retail. Very nice store and friendly staff
Over priced store.
Great
Good sales and good selection.
I really want to support a Canadian business, but the realities of retiree pension income force me to bypass the higher quality goods here, even when they are on sale.
Roughly 10000 degrees. Everything is too expensive. Nothing fits me. This is hell on earth.
Nice to go on the week day but no sale. All the sale always end on Sunday.
A perfect place to buy baby clothing!
Sometimes you can find good deals but usually overpriced. Decently stocked. Service is slow, they should separate returns and other customer service inquiries from cashiers so we don't need to wait so long just to buy something
Expensive
Following a flyer advertisement, we decided to go to our local store looking for Lê Creuset. The store in Barrie had five pieces, nothing that match and not the item that was advertised. We were told they had a limited number of pieces. False advertising more like it. Then we went to on line store, place the order. Twenty four hours later we get an email, so we can not fill your order! False advertisement again. The over all service was poor, prices to high. This isn’t the first time this has happen, but, it will be the last.
Nice place with brands !
The Bay
Welnt to get a lipstick from Mac and the sales associate was very helpful, knowledgeable and friendly. I got what I needed in less than 5 minutes! Afterwards, I went to purchase a pair of shoes and the sales associate again was so friendly and helpful. She even went to look for a half size for me without me asking, which I thought was very nice. Got the perfect shoes for a great price.
Lots to choose from and great sales
Too fancy and over priced for the area the store is located at.
Great customer service
High quality but well with high prices was looking for leather jacket,,,nothing. T-shirts, pants,
Nice things
There are many cheap products on sale.
Busy place, large selection of merchandise.
Quality products. Quality ppl.
We decided to brave the crowds yesterday Saturday December 29th so we went online to check the hours of The Bay in Barrie Ontario and saw both they and the GEORGIAN MALL were open until 9pm. We arrived shortly after 6pm to find the mall closed as well as The Bay. There were signs posted on the doors inside the mall to The Bay that listed their hours to be until 9pm Saturday December 29th and Sunday December 30th. So we walked around outside to the external entrance doors to The Bay to fund them locked as well. There was a manager letting staff out and when we questioned him about the website and the signs that had stuck to their doors his response was " ya but we're still closed"....I find it hard to believe his response not to mention both The Bays and Georgian Malls social media team could not have updated their hours on Google!! We drove over an hour to only have to turn around and go home....a complete waste of time and lack of empathy from staff of The Bay!
Waiting to fold. What a pity. Canada icon. If they would have recruited the right people with the right talents to run the company, it would not be a tragic disaster as today. Looking back, the retained the wrong person instead of a genuine heart who offered to help
Beautiful stuff but expensive!!
Clean and helpful staff
It was great to
Sales, sales, SALES!! Got shoes priced at $115.00 for a grand total of $38.66 (including tax). Seems like all plus size clothing is on sale. The only thing I dont like is trying to find an open cash and an employee to check out with.
Not a bad store, but not what it used to be. A bit pricey and not a lot of stock.
Old store with not many staff
It is one of the bests in GTA
wonderful shopping mall
Very helpful staff and great selection of items and cosmetics
They still have a very old fashioned system of redeeming the points...they convert it to a gift card by 10 backs and only after this conversion you may pay. Ridiculous!
Great deals and prices
The guy from shoes section,Ares ,were super nice.he helped me alot and ordered my shoes online.the store was about to close when i get there but they take their time and ordered the shoes for me.also the girl from watch section was super friendly. So happy that they open this branch close to my place.
Walk through here every day and get greeted by staff
Great products, but I wish there were shopping carts and salespeople in the clothing depts so I could get help
They made me wait a full day for a delivery they said would arrive between 1 and 4 and they arrived at 8h30 pm... thanks for wasting my day and making me taking off work
Awful selection, high prices and worse service. I wouldn't recommend this place to anyone. Empty when you walk in and nothing here is worth the asking price. Lad won't let me into a changing room with my wife to see she looks without the whole store seeing her. She says only boutique and luxury stores allow that. We were at Walmart yesterday and had no problems going onto a fitting room together. Avoid this place.
Great place to shop in the city
Not easy to navigate
I adore the Bay
I love the Estee Lauder, Lancome and Chanel counters
You can find clothes of all brands here
Messy shopping experience, overpriced!!
Good prices
This is a latest addition of Hudson Bay Department Store in the big LaSalle shopping centre, taking over the closed Target Store site and the closure of Sears. This became the only huge department store in this LaSalle borough very close to the public transit hub of Metro Angrignon terminal station.
Good deals, I am very satisfied.
The last of the great department stores.
Beautiful place and good brands
Nathan, a great sales associate gave us an excellent service! He was very patient and kind!
Clean and bright
I bought quality shirts here at pretty good discount, service is slow and very limited though, fitting rooms are usually locked, stuffs processed fairly slow. You need some patience.
Great array of designer brands available here at Hudson Bay in Georgian Mall
Not a bad place for new stuff
Was their one day sale on shoes. Was well staffed. Staff was helpful.
Useless
Good
Got great deals on point zero and levis
Great sale prices for some products. Great customer service.
Good Mall. Nice place to shopping ????️. Plenty of variety ☺️.
I just really like this particular Hudson's Bay. This location is a lot smaller than most, but despite that they have a really good selection and good prices. Unfortunately the customer service is utterly abhorrent. The employees need to be taught basic customer service skills. I don't understand why they think it is okay to treat their paying customers this way. They also started closing this store at 8:00 P.M., which is odd.
You can always find quality dresses in here. Prices are not the cheapest but quality is ok. Recommended.
Lovely
Great store when the sales are available, but it’s impossible to buy things here. There’s like two kiosks open, and usually one employee who hates their life dealing with a customer who has a billion questions causing a huge line that takes forever. 8/10 times I leave what I’m going to buy because the time to buy looks like it’ll take forever.
Convenient and good parking.
Smaller location but has the essentials. Nice kids section.
Went there to return a pair of shoes that came in a bit smaller. Ordered US size, they sent the EUR equivalent, which was smaller. Good customer service though
Everything for the stylish man, woman and child and you'd be surprised by what you find
Always find great outfits here and the staff is always very helpful and kind
This is one of the best managed The Bay stores in Ontario. The displays are always organized and clean and the change rooms never have debris in them. I always find whatever I'm looking for here.
Great selection but the women's washroom is in desperate need of a reno and thorough cleaning.
It's got amazing clothes perfumes and more. Great customer service as well.
Expensive
Wonderful new concept! By designer, clean, streamlined and bright. The employees need a bit more training up as far as customer service is concerned ( young students ), but I'm sure it will happen. No need to head to Fairview anymore!
The Bay store in the Georgian Mall Barrie has a wide selection of products and is a goto spot for some of the articles I need. The store itself is in need of a make over and renovation. Hard to find staff when required but this is not uncommon at department style stores.
Gina is an awesome and lovey lady! I had an item that I needed to return which I was declined at another Hudson's Bay. This location was close to my work So I decided to try and return it here. Gina was here and she was super helpful in helping me! Never had such an awesome customer service experience!
Nice but expensive. Some good sales sometimes
Nice one
Great bargains
Visit while you can. Stores like this won't be around much longer.
This store had next to no stock. Place looks dull. The guy who tried to find the item I was looking for got me the phone number of another Bay store.
Nice place.
Sometimes has long lines, but the service is good.
The best staff!
There are helpful salespeople here, but it's generally a mixed bag or hit and miss. The star employee here is Gina, if my memory serves correctly. She's the workhorse here who is always doing her best to keep the store clean. Always friendly, helpful and kind. The selection is fine for a smaller Bay location. The renovations years ago hurt customer service with only 1-2 registers open. If you come at a busy time, expect a long wait or walk to another department to pay. Most of their price sku checkers are also broken.3-3.5/5. Depends on the department, and the salesperson.
Good prices
Same old and different day...
I love the bay but the one in Barrie needs renovation.Thats why we go to the one in Newmarket.
(Translated) No product (Original) 상품이 없음
A lot of nice choices to buy or to look around only !
You can find all you need.
Nice store. Things are presented nicely.
Good bay
Great deals on right now, 50% off selected items, not sure how much longer, so go now.
Solid department store, up to date fashions. Great quality goods, which one should expect to pay slightly more for. I would suggest that purchase check-out could be significantly improved.
Overpriced items
So many good quality clothes for such good deals
Slow cashier service, also forgot to give be the discount, I had to ask for it. No one at the men's shoes section. Quality in service from staff members is inconsistent.
mori was extremely helpful and enthusiastic! :)
Customers left outside until 10 minutes after store opened, another customer had to unlock the doors to let people in.
This place is a mess. Price tags and items are missing. You can't find anyone to help. Customer service is awful. When we managed to catch a staff member asking who is helping in the shoe section, he just rudely said "it's self-serve". If Bay goes out of business soon, I won't be surprised.
It doesn't have the selection it used to have. Online shopping with The Bay is better.
Looking forward to see more variety soon
Fairly well set up, staff is low and not enough cash stations in the store. Friendly and some good sales.
They have some really good deals on right now.
Had to do a online purchase exchange. Staff was great and made the process very easy.
(Translated) Nice, clean, popular store with a variety of quality products for every color, size and taste. I recommend to visit, service is excellent. We liked it, the friendly staff will always help you with the right choice of the size and color that interests you at the moment. There is the possibility of a free connection ???? to the Internet WiFi ???? ... There is a parking lot for cars ????????????????, and there is also a special parking for the disabled ????♿ ... ???????????????????? ???????????????????? (Original) Хороший, чистый, популярный магазин разнообразных качественных товаров на любой цвет, размер и вкус. Рекомендую посетить, обслуживание на уровне. Нам понравилось, работники приветливые всегда помогут с правильным выбором размера и цвета интересующего Вас в данный момент. Есть возможность бесплатного подключения ???? к интернету WiFi ????... Есть паркинг для машин ????????????????, а так же есть специальный паркинг для ????♿инвалидов ♿????... ???????????????????? ????????????????????
This bay is like a Sears, horrible. So old and gross. Really should consider closing it down. It can't be brining in much profit. It is also a dampen to their new elite image. Maybe they should move it into the sears space at promenade when sears shuts down. Although that mall's days may be numbered as well...
Not much to say. Low to no stock stock on kitchen appliances, no employees around to check the back, it was not great..
Nice staff. However, this Bay is too small and has only one floor.....It lacks the selections of luxury brands. Many brands you can see them on bay website but you'll never find them in store.
Beautiful location, great products and friendly and quick staff.
The store is nice. Bonus for free parking. My only issue with this store is that I was looking for some very specific items, but I had a really hard time finding staff to point me in the right direction, and when I did find them, they seemed preoccupied with other things and didn't go the extra mile to help me find what I needed.
If you look a certain way, they will follow you around the store and watch your every move. I was just trying to buy a tie bruh.
(Translated) Expensive as usual (Original) Expensive comme d'habitude
Customer service has improved considerably since my last visit. Updated stock in line with the season. Updated sanitizers in compliance with Covid-19 prevention.
Awesome!
Good selection.
Not too busy and good customer service
(Translated) not good (Original) 별로입니다
Very unorganized store I predict it'll have the same outcome as Sears.
They have done of the best deals during their events check online or flyers before going to store
Better selection online
Came to buy shirts, couldn't find a single classic fit button up shirt, everything is fitted or slim fit.
Awesome stuff
Worst customer service ever in household department!!!
Nice department store
Beautiful store and great sales
I could give them -1 They are not professional
Good place more choices good quality
Little pricy for me but when stuff is on clearance good price. Good quality items.
Ot is so junky in there
Typical department store although I like this one in particular. From its parking lot, one of the only places in the Barrie area with a view overlooking a valley, it feels more adventurous and upmarket, yet as you walk inside, its prices are unreflective of this. I've often walked away with outlet store pricing on in season goods. Maybe it's not noteworthy, but personally if I had to shop at the bay, this location is a cut above
I needed new Estee Lauder products .The lovely lady at the counter was most helpful.
My favorite store to shop
Too cluttered and not enough options
Good price for the quality. A lot of discounts.
in my opnion very overpriced!, only rich people who want to spend their money should come here
A tad expensive, but love this store. I'm not sure why they haven't considered/ experimented with a grocery section.
Very good customer service
Love love love
Great clothes
The Bay at Centerpoint Mall is going through massive renovations, not a ton to shop.
Good weekend deals!
Weekend deals are clutch. Family and friends event stack with sales!
Karen in the watch department was very friendly and helpful... Ended up buying a watch for my son for his birthday... Great deal too!
Excellent shopping place to go. Tons of clothes and footwear to look at. As well of lots of ladies fashion and makeup accessories. Definitely reccomend shopping here.
Great department store with lots of options.
This is a very tired Hudson's Bay location.
Not a lot of variety anymore on clothing, most things are high end and unaffordable..unless something is on sale I cant afford it!! Often I've seen the exact same items at other shops for alot less. Can never find an associate for assistance either, except for in the shoe department...even then, I have to approach THEM and ask for help. Assistance is Never just offered like in smaller stores
really high prices and when the product on sale they set a higher price and then make a "discount"
Nice selection
(Translated) They have everything! (Original) Têm de tudo!
Go on weekdays less busy but very few staff
Not enough staff, too long a wait to get service. Also staff are not aware of coupons that are sent to homes; training issue? Regardless, the staff are doing their best to help the customers and they are very patient and pleasant.
Nice store. However, I visited on Sunday. first, there was no customer service. was in the men's section as well as the men's show section. secondly, It was very difficult to locate a cash register. Someone walked by me and I asked if they knew where the register was and the response was "good question" and then pointed me in the direction. i don't have a problem with someone pointing me towards a register, but I think it's a problem when the employees are not sure where the registers are located. the last thing that happened, is the reason I am writing this review. I purchased a pair of shoes. I went to the womens shoe section to pay. they charge me, I pay. after I pay, they tell me they have no bags. I had to carry the shoes I bought (no bags, no box) in my hands. really? anyway, pretty turned off by the bag thing.
Wow! Great shopping experience! Would definitely recommend????
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Place is congested. Prices are very high.
Wow really ugly stuff and no one buying it lol
You can never go wrong with la Bai Hudson
We want to say thank you to Ettie , she is working in the cosmetic section . Ettie helped us with choosing perfume , she is a wonderful worker with amazing taste , she perfectly understood what we wanted and gave as useful recommendations . Thank you Ettie you are the best !!!
Friendly curtious staff.
It reminds me of Sears and the prices are steep.
Department stores all feel like dying businesses now. Hardly any customers. Hardly any staff. Time is ticking for Hudson's Bay.
They have some very nice stuff, the prices are a little on the higher side. However, the sales rep was wonderful and told us about some better selection that saved us some money. She was very helpful.
Good sales
I personally like this Bay better than others because I always receive excellent customer service and I’m not overwhelmed by too much stuff. It has a decent variety of clothes in my opinion and great sales.
I love shopping at the bay. I always seem to find something I like, I take one of my senior clients to shop at this location, Yonge and Steeles, she loves it. There is one rock I have my eye on. Will Go back next week.
Impressive ambiance that enticed me to shop. Nice quality bends. Limited selection of larger sizes.
Friendly staff
Clothes are at a good price but the section for the kitchen is insane. 12 inch cutting board for 99.99$
Decent menswear selection
A Macy's canadense. Many things to buy. Good prices.
Friendly, help was right inside the store service was great ,was directed right were we needed to be , check out was fast friendly
Expensive. But quality
Love it when the have great discounts on clothing For shoes don't go there . So overpriced
(Translated) Big mall for all needs (Original) Big mall pour tous les besoins
Great bargains
Love Love Love HBC. Shopping in the store is my guilty pleasure; never walk out without buying something... can't help it. Long Live the Bay.
This is a huge Hudson bay with a great people that care what you want. I wanted a specific clothes and they guided me all along until I got EXACTLY what I wanted. The prices are good but wait for the discounts and then go there to get a good value for the products.
From the moment we decided to buy a specific couch to the moment credit card registration for promos and transaction were completed, took 75 min. If you value your time at all, do not do business at this Bay. Their computer systems belong in a museum and probably so do many of their sales reps.
I went in for an exchange today, and expected to be in-and-out, maybe waiting for 30-45 minutes max. Well. That wasn't the case. The line-up to get into the store was decent, about a 10-15 minute wait. But the cashier line up... OH NO. That took over an hour, and that was with 4 cashiers working, and one assisting from their high-end cosmetics/fragrance department. 80% of the guests had a ton of returns or exchanges. By the time I got to the front of the line, an elder lady with her mother cut the line and demanded to be serviced first - claiming that her mother was tired and didn't want to wait in the line. She made a huge fuss. I completely understand if her mother was tired and was unable to stand on her feet for a long period of time - I completely understand. However, the mother was sitting on her walker while the daughter was pushing her around. There were tons of elders (in wheelchairs or with canes or walkers ... etc) who were PATIENTLY lining up for the cashiers. Deondre, the cashier who had to assist this lady, was absolutely phenomenal in the way he handled the situation. He did not budge. He did not back down. He calmly asked the lady to please join the line up. If others can do it, so can she. If her mother was tired, she can sit (she was already sitting on her walker without her mask on), and take a breath while the daughter lines up. Some people might have found him disrespectful, but I was amazed by the way he handled the situation. He did not give special treatment and prioritize some customers over others. While this location may have "lost" the lady's business, they definitely gained mine, only because of Deondre alone.
Beautiful clothes and great sales
I’m consistently able to find an amazing deal on new clothes and shoes at the bay especially during the holiday season. Last time I was here I was able to stack two discounts on a new pair of shoes. Great value and of course great selection spanning multiple well-known and credible brands.
This place is great and u can get great value.
Lol - place is more of a wearhouse then a store
Love this store!
Great stuff but usually expensive. You can find good deals though on name brands sometimes.
Very expressive
Got a jacket, alright...
Always find my size and great quality
They did a great job designing this store, it really puts you in a mood to shop.
This store is huge. Going to give some non Canadian stores a run for their money. Good job Canadian Tire.
Always enjoy shopping at Hudson's Bay. Great selection. Great sales. Online shopping is super easy. Returns or exchanges are never an issue.
Shop complete, impose minimum health protocol,,nice crew
You need it? They got it
A beautiful new place since 2018. Plenty of free parking. Separate entrances from Carrefour Angrinion, as well as an entrance from the shopping center.
Good
Pants pants pants baby
Recently went to shop there....i enjoyed it.
Bay days. Super savings
I have had some bad customer experiences at Hudson Bay over the years and I suppose I put up with it for the same reason as everyone else, their prices. However, I cannot believe the utter terrible service I received in the men's department at this location. The two women working there at the time of my visit should be given an award for the absolute worst customer service ever and to not be selfish it wasn't just me, but the 9 people in line in front of me as well that also received poor service. I'm sure there are a lot of people who will read this who have had stellar experiences here but my experience was abysmal.
Rude manager in Loncome stand I purchased almost 300$ .... the nice girl,Zahra, was helping me to chose items.She is super nice, professional and caring for costumers... Stacy another manager is very nice, professional, polite and nice... Rose, another manager is the rudest sales personnel I have ever met in my life, long story.... She ruined my birthday even when I was spending good money there.... I translate that to jealousy...I have decided to call and check before I go there....Cuz I don’t like to see such a disrespectful person anymore.... But Zahra and Stacy are awesome.... the foundation is great... I am using it for around 2 years... And it’s great.... blush and mascara and lipstick and lip liner are great too....
High quality products. Waiting for discount.
This Hudson's Bay is okay. Haven't had a bad experience, staff are quite nice. Sometimes I feel like they are understocked. It feels like they're going to file bankruptcy or something because it looks very similar to Sears right before they eventually walked out of Canada.
DONT EVER purchase on their online store. IT SUCKS. IT CANCELS CUSTOMERS ORDER SUDDENLY
Great merchandise and specials
You find a lot of things in fashion.
Very Good????
Well organized but very Limited stock.
We found a dress shirt for my sons graduation. We looked everywhere and Hudson's Bay was the only store to have shirts in his size that looked good.
Quite empty for a Saturday, staff always available to help.
Small and not many selections. Hard to find the cashier and poor service.
Love Bay Days!❤️
The only store in Centre Point mall that id worth going too.
Went to exchange some jeans they had just what I wanted & a really nice lady opened up another cash so I didn't have to wait
Very friendly associate at the fragrance counter.
A bit crowded after re-opening for in store shopping. The second floor is closed and everything is packed on the first floor.
great place to shop- staff are very helpfull & art interest what you want to buy. my daughter & I go for our makeover at the bay - dior than we go fo lunch. at xmas I WAS looking for a bellarina for my g grandaughter to hang on her tree. 4 yrs. old & autum .saleman was great . lorraine lowe barrie ont. THANK YOU I WILL BE BACK WENT OPEN
Good store.Branded stuff.They price match and you can return or exchange with out receipt.They have Bay loyalty card.
Staff is very friendly and attentive. It is a smaller store so some items are not available here.
Good product usually expensive but you can find good deals with sale
The Bay is only good for sales!
Great suits. Sales price were on point.
The store is new so very clean and well it. I found what I needed and the staff was very helpful. Nice place to shop...
Hagger pants
Found everything I needed. Will be back for more shopping for Christmas!!
Good variety. Staff is o.k.
Clerk was shot handed but was very good and pleasant.
Great collection for all the categories
Absolutely great prices on clearance! !! Worth to visit! !
I was searching for a barré but they were sold out. Lots of sales through out the store. Wheelchair accessible, there is also an escalator. Two floors with mens and ladies clothing, accessaries
Open Time not right on google, please fix
Associate on the floor was great. Cashing out was awesome. Couldn't acsess my points card, said my credit card was invalid and a gift card was in valid. Finally got the gift card reimbursed. Used my gift card, left the rest of my items. Upon leaving the store tripped on a broken tile. Returned the check out counter to inform them, the response was "we'll have it checked out " The Bay has gone down the toilet.
Not enough clerks. Dressing room in disrepair . Bathrooms dirty and in disrepair
Amazing, one of the best in Montreal island
Very poor customer service. All people who work there look sad and unfriendly. You can see they hate to work there.
Most brands cloths cosmetics shoes and bedding linens. Quality!
dont bother trying to call .. the numbers go NOWHERE
Noone around to help at all.
Good customer service,lots of choices and fast check out
Nice collection of clothes. Some them are expensive but the people who can afford it does care about rates. The customer service is too good and will help you to find stuff and also they will help to get rid of confusion.
A typical bay store, this one is nice.
Not crowded
Great renovated place. However, their customer service needs to be improved or otherwise it will be another dying department store.
Everything you wanted
Great service and selection
Stuff always seems to be on sale.
Just a department store, has all the things you would expect of a department store
The people are very friendly especially the ones at the MAC counter I had a wonderful guy did my makeup
Rude and unprofessional. shoe department was a mess. employee was helping a friend and wouldn't help anyone else while the line grew. while they were talking about their plans that evening I asked if the could open the other register. employee said no and only management can open the other line. They then proceeded to tell me to go upstairs to complete my purchase. 2 mins later that employee opens the other line (without talking to management) place was an absolute disaster.
Great service
Not bad ! Good choice and nice selection . Descent prices
Found exactly what I needed.
My thoughts r not all hudsons bay stores r created equal .hudsons bay in barrie is bright , clean alive with good quality and great selection .the one in eglington sqaure is dark dreary and gives u the feeling of a store going bankrupt .just my opinion
Excellent sales!
Very large and nice store!! it gives you a feeling of being in a high end store.. I went for a watch and my usual perfume.. The girls at the perfume section were very helpful and she took my number to call when it would on special, since I was also looking for a gift set. To my surprise, she did call so I went and I got my usual perfume and a gift set I was looking for. In the watch section, I had a very attentive young guy, so I ended up buying a watch :) I've here a few times, lots of parking and customer service truly nice :) no need to go crazy downtown..
Huge Markups. Rude Staff.
(Translated) The site is very fine and old. (Original) 埸地很细和舊。
The store is nice and clean. I bought a toy and some clothes for my kids. They had a very good selection. They were out of bags at the cash and I had to wait until the cashier went to get some at another cash which was kind of annoying... Apart from that great store!
Amazing decor but price are off the hook.
If their staff was taught how to sell they could be a great place to shop.
Store has affordable gud stuff.. lot of winter clothing on sale.
Not the same store I remember. Not as much selection.
Great workers
Read the fine details on the sale signs , they will confuse you to think your paying a sales price posted!
Very safe and clean.. No big lineups and very helpful staff .????
I dunno. The store looks great from a distance but once you start shopping it's not that great. Kind of messy really. I went in looking for shorts today and could only find sizes twice my own. You're better off shopping on their website. And of course not a single employee in sight to help you find what you need.
Friendly staff.
Good selection good layout
The size of the store is large and there are many types of clothes sold, but the overall price of the clothes is quite high, and there is not much stock for each size of clothes. In particular, the presence of employees who help with detailed descriptions and guidance of one of the important services of a clothing store does not exist in most clothing corners.
I really enjoyed my first visit to the new Hudson Bay store at Agrignon mall . I was amazed at the new approach. I enjoyed the interaction with the store clerks who approached me wanting to know if I needed help. I am sure that I would be returning to the store very soon.
Nice add on by carrefour Angrignon. It's what you want from a department store.
All employees here are so helpful and awesome!
good
I liked the customer service there.
Good store. Bought a couple shirts and the cashier educated me in the fabric how to care for the item.
Very good stuff. Moderate prices. Beautiful, huge selection. Helpful staff.
Got what I needed but insanely busy and staff couldn't keep up
Its sparse lately in children's clothes. Went in December and all I could find were summer clothes.... Weird.
Always easy to shop and great selections!
Love the bay
I faced racism at this place by a child. He told me something and touched my shoulder from back. I didn't reply back he went on his way. Overall the place is good and clean.
Amazing service lots of help from staff and classic sales good quality
It's a bay. It's nice.
Brand new store open in Angrignon Shopping Center LaSalle
(Translated) Unfortunately, I did not have much time (Original) متاسفانه زیادوقت نداشتم
Have lots of sales right now but not a lot of selection. Even with the new spring collections out, I still wasn't able to find a spring jacket.
Great service in the sleepwear Dept
Very nice mall with access to almost everything you wish to buy!
Centrepoint Bay location has the worst sales staff, if you can find where they are hiding they are rude with poor customer service skills and the selection of merchandise is odd and badly organized , worth the drive up to Hillcrest Mall instead .
Extremely helpful sales staff!
Good clientele service. Beautiful and good quality merchandise
I ordered candles online. It was very poorly wrapped which caused it to arrive broken. I have been in contact with the customer service which told me they could issue a refund. I have been asking for updates for the past week, but no one seems to answer me back. Very poor customer service, they don’t take the time to understand what you are asking for, they are not trying to find solutions.
Is no costumer service at all and dirty areas
I ordered a washing machine at The Bay on January 13th. I was surprised when I was informed that it would only arrive on the 28th, considering the 75$ cost of shipping. The delivery was then delayed twice for January 30th and then for February 8th. This one month delay is completely unacceptable for something as essential as a washing machine. On top of that no one wanted to assume responsibility at The Bay, blaming the supplier. The Bay seems to sell products that they are not certain they can supply. I do not recommend shopping at The Bay. The prices are the same as everywhere else and the shipping is extremely unsatisfactory.
Sometimes not organize and price check scanner is always out of service....... I was in the counter paying with my daughter (2 years old) she was holding a toy. She handed that toy to the cashier and her name is Naz. She said “are you going to buy this or steal it” ? What a very bad experienced...
Great deals, clean store and good quality and had a bathroom in the store!!
Excellent service at Easter Lauder counter. Lynn rocks!
Great selection of items
One of the best store in the mall.
The Bay is a joke. The last 3 times I've ordered something after it says it's in stock 3 days later I get a email saying it's not available. For a company that's been around for years you'd think stock would be updated ????
Spacious but it seems like there are not enough employees. Took me a while to catch someone’s attention
What a friendly staff!
No crowds. Very clean.
Very expensive but beautiful arrangements.
Not one clerk spoke to us or asked if we needed help. Children's section was small. Disappointing for the last true Canadian store
I came in a couple weeks ago to buy some shirts, I asked about an issue I had with an online order, Janice was helpful and said she would follow up with me later on in the week. She was able to resolve the issue. I am pleased with the result and appreciate her demeanour and effort. Thank you,
Open for walk in business. Store looked pretty well stocked.
Good customer service!
(Translated) Compared to other department stores, the goods are cheaper. (Original) 다른백화점대비해 물건이저렴함.
Cool stuff available.
The best Bay.
my kids love toys section that is 2nd floor.
Nobody answers the Phone why you have a number on your website
Keep it going , the only real department store chain left. Good luck taking on the online and American based outlets.
Found a dress for my cousin's wedding. All staff was super nice and helpful. Didn't have to wait for any change rooms and all were well sanistized.
(Translated) There is no variety in men's shoes. (Original) No hay variedad en zapatos para hombre.
The place is very clean but trying to find staff to answer a question takes effort.
One of the worst Hudson Bay stores I’ve visited. I understand it’s a big department store with high traffic but do the employees ever go through and clean up the mess at night? I can never find my size in anything...Product is never cleaned up or sized properly. The store looks like it is going out of business!
Great place to shop
Less options for men Weird design Suitable for seniors only
Experience was great. Good deals and discounts.
Great service in the jewelry dept. Thanks!
Very good
Fabulous service from the staff, especially Karen. Very kind and patient.
Really big but quite confusing.
Boring, boring and boring
Good Canadian Superstore!
To expensive!
Place to shop for good discounts
Terrible Bay store. The shelves were disgusting, clothes all over the floor, products unboxed all over the place, not very good selection of kitchen stuff. Go elsewhere.
Sad what has become of this company. It's being run into bankruptcy. They need to reduce their physical presence and improve their online business or we won't see this brand after 2021 except for history books.
I'm sad to say, that it isn't what it used to be.....
I actually always find there nice and no so expensive stuff on sale, and their return policy is a bliss as well.Highly recommended.
Helpful staff, friendly and good products
Covid. Dont know
Nice but smells and is expensive. Don't like how clothing is organized
Looking for white shirts can be difficult.
Did not find what I was looking for
The staff were great to me, as someone who is clueless buying dress shirts they were a real asset
The parking lot had been cleared to a point. There was not enough room between the rows. The car that was entering had to back up into the traffic to allow us to pass them. We went early so not to bad.
Bay days are where its at. I have a large neck and I can always find dress shirts my size. The exit goes right to the bus stop which is nice. Since it is in centerpoint and not yorkdale or Eaton center, it is fairly calm.
Good place to shop. A bit expensive but items are of good quality well worth it. Also, they have frequent sales: keep a eye on them for good deals. Wheel chair access. Free parking.
Great service in the jewelry department tonight, woman was very pleasant!!!
Good shopping very good merchandise unfortunately service is poor, and hardly any staff.
Looks like Hudson’s Bay clearance centre, men’s section is always a mess, toys are so over priced. Price checks are never working. Undercover Security guard following me around. Maybe he likes my pretty wife. Spent $390 on a jacket came back 30 days later jacket was 50% off. Received $20 gift card in the mail tried to use it never worked. Employees aren’t that helpful. Looks like Bays days are numbered with such poor customer Service with such high prices.
All nice brands at one place
Very beautiful store
Very little selection. Has a nice fancy current style, but the selection is much too sparse. Hopefully it gets better over time.
Excellent service but having been a former employee for 13 years I wouldn't expect anything less.
Really awesome store, with excellent service. Thankyou
I purchased a living room set from another location, and the person who worked at there encouraged me to purchase a 5 year warranty for it since it would cover "almost" everything BUT make sure that the sofa your are buying is not going to be on clearance, in that case the warranty is worth NOTHING! They replace your existing furniture BUT your have to pay the difference AND they set a time limit on when you to make that decision! It's a total scam and that's not the way your costumer of 15+ years should be treated. Be aware of that!
Visited the Hudson’s Bay Barrie location this evening as I had some issues with ordering something online. The manager Tanyt greeted me when I came into the store and happily helped me with all of my questions and concerns. She was so sweet and polite, and went above and beyond to make sure my needs were satisfied. 10/10, thank you Tanyt :)
Newer store, certainly better than the aging dated stores across Canada.
Good layout
(Translated) Soso ... (Original) Soso...
I recommend to buy on sale items. Regular price is high
The store was bare and we could not find a single sales person. When we found him. He was chatting with his friends
Collection to visit for!!
I moved to yorkmills and have gone to this Bay location a handful of times. Every single time I had to communicate with staff, I automatically had an awful experience. I dont know what is it about this place that makes the workers so darn miserable. I would much rather go further and go to the bay at Fairview. as neither reviewer put it, this place is a depressing run down sears.
Very good The lady gave me some free samples with me buying a blush
Store is under renovation right now..kids toys are gone and only available for on-line shopping..Queen Street store may still have the option of shopping there still?!
Lady in the store told me how to transfer my Hudson Bay points into. air miles. I bought one men's pair of pyjamas and Wonder woman's pair of pyjamas to complete the pairs for under $100 I'm Ralph Lauren with a gift receipt they can exchange or return them
Nice and clean store, friendly and helpful staff
It's ok lots of stuff
Excellent service from Sherry. She is doing a fantastic job.
Lots of selection but it is always so hard to figure out where to pay.
We were looking for women's dresses in white or light palate colours. Selection was limited, and everything was in red or black. Anything that was remotely close was upwards of $70
Get deals get points get extra discount coupon
Totally awesome
Great selection limited on men shoes ,prices are a bit high. Quality is very good.
Very helpful staff (4/5), very limited selection (1/5)
Good selection of housewares and furniture and clothing and make up and shoes and different things.
As always the Bay has always remained a great store, they carry a section of all Canada clothing, so if u are wanting to represent they have what u need. They also have a shoe section for male/female as well as children's shoes, sections for everyone looking for casual to formal wear.
Quality products
good selection of clothes, good prices and staff is nice.
Awesome staff great prices
Lots of selections, mostly helpful staff.
Overall not bad, however need more staff to maintain the store since the clothes are not organized and also the woman's washroom (one stall) took forever to repair, to the point where it was smelling so bad!
They close the entrance to the mall before 6pm without letting you know so you have to exit to outside to get to your car after shopping here. Nobody was there to help us to exit the shop and I asked one of the staff and he happened to be a manager but he said he can't do anything about it and that he doesn't care. No wonder this location is not doing good. They need to change their manager.
Very quick service and all protocols respected.
Pretty much exclusively clothing & cosmetics at this one. Designer names
Worst online shopping experience EVER! I ordered a desk chair online for $250, and the delivery company says they left it at my building entrance door without a signature required, thing that never happened! So, I contacted the Bay customer service and they were not able to help me, because I had to contact the vendor instead. Now guess what? It is impossible to contact and get an answer from the vendor. It’s being 1 week and I feel like I got stolen from those 2. BE AWARE! How frustrating!
Great shopping, lots of deals to be found!
Not many options for buying men's wear
convenient location to us, products are great at a reasonable prices.
Wonderful
Nothing put back on the proper rack, hardly any items with a price tag, not enough staff working cash, change rooms, and sales floor.
Lots of cashes are closed so had to find someone to serve us. Doors at the back parking lot are locked. Service was very good once we got it
I have been going to this store for a better part of a decade and have been very satisfied with the service and quality I recieved here.
Way to expensive
Not a large selection here.
Awesome service and sales help in luggage and linen departments.
Excellent and personalized service delivered in a beautiful new location. Welcome to Lasalle, La Baie de Hudson!
I purchased all my kitchen appliances from Albert Cheung. This guy and his manager Anita are awesome to deal with. They went above and beyond to help me with my purchase. Very accommodating and friendly. Will definitely be shopping here again. Thank you both Albert and Anita!
So many sales great variety
Always find what I need at a great price
Good selection, bright clean store
Nice place to shop but there are only 2 cash stations available, too many people waiting , so many times i just leave the items.Complained before to manager nothing has changed! Dont see why can’t pay at ex: cosmetics or other Departments.
Very limited items to choose from today. I was disappointed.
Always has what you didn't know you needed.
Expensive compair to the quality
Not enough stuff in this store
NO SERVICE! There are 2 cash registers in the jewellery department but they are NEVER STAFFED! Therefore you have to go find a salesperson at the Cosmetics counter for help. However, if the cosmetics sales reps are busy...then you get NO SERVICE AT ALL at the jewellery counter. ** Same problem at the men's suits section: the changing rooms are closed and there is never any employees at that register either...you have to go to the women's department to pay or to try on clothing...A REAL WASTE OF TIME! For a better shopping experience, go to ANY OTHER STORE (ex. Winners, Simons, Linen Chest etc.) than The Bay! Shame on you Hudson's Bay...you CANNOT LIVE ON YOUR REPUTATION AND HISTORY FOREVER! We're in 2021, not 1670!
Lots of variety!
there usually discounts sales a lot.
Service was good and can't complain. Purchased what I needed and love it
Nice store! Disappointed it wasn't decorated for the holidays
I just like checking out the clothing there to see what is on sale that I want to buy
Every thing I need, but could use more staff
Nice new clean place but the choice is better in Downtown or Point Claire. Like the shiny floors here.
Very big And Nice, good place
We experienced discrimination inside La Bale D'Hudson at Carrefour Angrignon, Lasalle. I'm holding UGG winter boots that I supposed to buy and all of the sudden the lady cashier approached me at display area and immediately took from my hand and she said the boots is reserved to other customer. I feel upset and very disappointed because of that kind of behavior, may be she think that we don't have money to buy that boots. It's really crazy and very bad experienced from Hudson's bay employee.
Poor cash area and as usual, big sale signs with most items excluded. I guess I should go to Amazon.
A very small store, but has a bit of everything. Focus on fashion and make-up.
Too Expensive to shoot.
Amazing ladies in the perfume xept
Fast service, covid 19 protocols in place.
Expensive items unless on sale but a lot of choices
Not a large selection
Great service and awesome sales. Plus a bonus seniors day. ????
Only Canadian departmental store still servings their loyal customers with pride and joy.
Great sales on right now!!
A good selection overall,decent prices,Still Canadian
The lovely lady, Dori, at the Estee Lauder counter was one of the most helpful and pleasant ladies I've ever encountered. She was knowledgeable and helped me with buying things for my wife that I had no idea about. Thank you Dori! You are one of a kind!
Awful. Washroom installed in 1962
We had a bad experience with the sales person named 'Abdul'. There was sales on some items & he did not honour the discount. Also points on my bay points card was not updated for the purchases i did. I won't buy anymore from this store.
Very disappointed. No staff to consult with. Product scrambled all over the place. Things must change before I'll enter a Bay again
Was sold the wrong perfume. Bought a Xmas gift for my daughter they told me same purfume but different bottle. Wasted 174$ on this found the right one at a different store. Ladies make commission so will try to sell you anything
Ample parking, bright clean store, good selection, not a lot of staff but helpful, prices are a bit high
Amazing quality brands!
After a disastrous online experience trying to order a sofa, Nora came to the rescue. A csr at the Bay location in the North end of Barrie. She went above and beyond trying to make things right. Patient and polite while trying to complete my order. Good on HBC for keeping Nora around for 20 years. Employees like her are hard to come by. On a side note, HBC corporate offered some compensation of 10% off the order and apologized for my online experience. So thank for that. There is something to be said about talking to a human in store that you just don't get shopping on line.
Bought shoes online . They sent me two left shoes, I sent them an email via a form on their website 5 days ago. No answer yet . Poor customer service after purchase
90% of everything is over-priced. My 1st language is English. Every employee I delt with today refused to answer me in English even though they all understood me. Totally unacceptable for such an expensive, high-end department store!!!
Just went and eye shopping, didn't buy anything (sorry)
I will never order from Hudson's Bay again. Their customer service is awful, half the time they hang up on you or don't understand. I have been trying to get a refund since December 2020. It is now mid-March, 2021. I had one customer service agent tell me they will only refund me the original price but not the tax - WHAT?? And rather than finally giving me a refund, they WITHDREW the refund amount, twice in the same day. And now they are denying they took anything from me. I feel like they make it this difficult in hopes you will just give up and they can keep your money. I would not be surprised if they close just like Sears did, especially after this experience. Such a headache! UPDATE - it has been a week since I wrote this review. I have forwarded proof from my bank to HB confirming they were the ones who took money out of my account. I received an email today indicating they are denying my claim. I am at a loss.
Disappointed so hard to find a sales person and many shelves empty.
The sales staff was great help and able to get what I needed.
Best shopping place
Very disappointing
Beautiful store , very modern and have all the essentials. A little smaller than other HBC but like the new look.
My wife wanted to buy some boots online with next-day shipping. Great. She puts in an online order on her credit card. Doesn’t go through. She puts in a new order with updated information. Doesn’t go through. Frustrated, she makes another order on my credit card with my information. We put thousands of dollars through on Amazon on this card every few months. She is contacted ONE WEEK LATER by The Bay indicating that the order STILL didn’t go though. Oh, and her boots are now out of stock. Seriously, what online retailer only knows that an order didn’t go through ONE WEEK LATER. Corporate obviously has no clue what they’re doing. There is a reason that these stale old big box stores keep going out of business. Shop Amazon, even if it’s a bit more expensive (it’s usually not), and avoid this unnecessary hassle. Shareholders and buyers beware.
Most Beautiful Bay store I've ever seen. To go there is a must
(Translated) Disappointment for Toronto's largest department store. Lower than expected in variety, good taste, prices. (Original) Απογοητευση για το μεγαλυτερο πολυκαταστημα του Τοροντο. Κατωτερο των προσδοκιων σε ποικιλια, καλο γουστο, τιμες.
No service whatsoever. For a company that is supposed to cater to consumers, they're doing a fantastic job at not servicing their clients.
Absolutely, a beautiful store. The layout of the store is all on one single floor. The selection of merchandise is minimal, but they carry anything and everything that you may need. Service is great. Everyone is really friendly.
Smaller Bay than downtown location but it has always been clean when I go. Staff are friendly and process returns easily (unlike downtown location).
Lots of rock bottom prices sales.
Cashers ALWAYS DONT WORK OR ALWAYS BEING SLOW Every time i go buy something, staffs always meet trouble and i’m forced to waste at least 20 minutes for a simple refund that ususally takes less than 3 minutes at other bay stores. Seriously, please do something with this damn slow process of purchasing
Excellent location love the shopping
Bad bad bad customer service!!! The manager is a joke!
Awesome
The new look of La Baie! Modernized, stylish and open: nice update to the usual setup.
We've always had a good rapport with the Bay. If there is a problem they fix it. Good return policy if you need it.
Great experience! Nancy from men's dept.went out of her way to help me Thank you.
This Bay location is always a good experience. Usually find a deal on good quality. Smaller store and easier to navigate.
Expensive , don't mind walking around it but have never spent money here .
Staff very helpful&pleasant ,
I ordered pants on line. They arrived promptly but unfortunately too small for me. In order to return I have to pay $8.00 shipping fees. Our Barrie store is closed. I will not be ordering on line again.
canadian store with everything made in china
Soooo expensive and very little to no help
Sales staff seemed polite, felt awkward like I was being watched unfortunately by these older men that seemed like "security". There was a wide variety of options to choose from, even though I couldn't find what I went there to look for.
Brand new store in Lasalle, great replacement for what was here before! Friendly and professional staff.
Beautiful environment, helpful staff
I had a great experience today when buying a mattress for my daughter. I had an assistance from Albert whose knowledge and experience helped me to make the right choice in terms of quality and budget. Albert was very professional and attentive to me needs and provided a great deal of information about mattresses and their brands. I highly recommend to look for assistance from Albert if you need to buy a mattress.
so so , but quiet place to dine in
Today I shop in your store on Center Point at men section.The seller Elena was very kind, professional, tolerate and vary friendly. i very glad,that you have such knowledge person.
DO NOT USE THEIR GIFT REGISTRY. When you register somewhere you will often receive gift cards as a gift. The problem with gift cards from The Bay is that they don’t allow you to use more than 2 at a time for an online transaction. So if you want to get your transaction to $100 to get free shipping but you have a bunch of $25 and $50 gift cards you will be stuck using your credit card for part of the purchase and have to buy more items to use up your gift cards. You can go into the store and use more than 2 gift cards but this hasn’t always been an option during the pandemic and not all items are available in store.
Very clean but little Costly
Looked at dresses, basically every dress had a tear or defect and were still way too expensive.
Nice store, helpful staff
Too expensive
(Translated) This place is not at all strange tomorrow. (Original) 이곳은 내일 당장 망해도 전혀 이상할것이 없는곳입니다.
Amazing customer service! !
Would give negative stars if possible, so disappointing. both the non-delivery and the attitude. I ordered over $100. in valentines gift for mother. ordered the 9th of February, for delivery Valentines day. I got notification that part arrived Feb 13, part arrived 14, and none of them have been delivered as of Feb. 15, 2017 . I reached out to Hudson Bay, which is now an American company, so answered in the U.S. they were rude and told me we would have to wait 5 business days before they would help. I called Canada post, they also told me too bad. I paid $25., extra for 2 day delivery. Too bad again. Order from people who care about the customer in the future.. take care if you want reliable and pleasant customer service...
Good quality. Good sales. Friendly staff.
Love shopping here
Good selection and always new stuff to see
Expensive store, but quality merchandise!
Not the best location
Beautiful,big Mall
Friend security guard.
It's a nice store with some good deals. Centrally located with lots of parking. Staff were willing to help with your choice of garments.
Good selections
Good variety
Excellent Home Decor and Furniture Department on the 2nd level!!!
Nice convenient store in the mall
Angie in ladies sportswear went above and beyond for me today. Delightful young lady.
Friendly and helpful staff
Quick reviews on Hudson's Bay. Many location to shop at Hudson's but this one old, outdated, and not very enormous if compare other store around. Sometime you find clearance on items and good deal. Yes parking free here and connected to the malls.
My wife had been waiting for a certain item to go on sale for quite awhile. The sales associate named Rifat saw her in the store and went out of her way to let her know that the item was available and on sale. Rifat is always pleasant and courteous and we find that the employees at this store are friendly and knowledgeable. It's a pleasure shopping here.
I enjoy my experiences in regards to The Bay; between their stock being low because of Covid...I can't say I was surprised. I was surprised that I found exactly what I was looking for (size wise), and this is after a sales lady looked for me. Lol. Yay!!!
nice and quiet
It us the worst Retailer in Canada. They wasted my time for couple of weeks waiting for my order for 2 times and when checked with them they said Security department has canceled your order and called them again and the guy in Customer service told the item been reordered now 100% and u going to receive an email and then no emails ! No anything and called again to find they canceled my order again! They are not people looking for business or keen for business they are staff just to enjoy setting in office and they refused to do work instead of doing their job! You should shut down your business as you just do frustration for customers
Terrible service waited in line for over 30 min to pay for top while cashier checked different prices for some woman in front of me instead serving me first and answering other ladies questions later.
If I could give zero stars I would. I have no received my refund since January 6th. I have called 3 times and each time they say the will send my refund 10 days later, and still nothing. I have tried their online chat function and the chat was ended on me 3 times. I am throughly frustrated and will never be buying from this company every again.
Very bright of clean and organised store. Met 3 staff, most helpful and pleasant! One day pricing on just what we needed saw us spend 279.00 after 40% discount, well done HB,!
Bought a shirt and was refused to return it because it had a mark on the collar even though I never wore it since I bought a better fit from a different store. The manager began making excuses like calling lint "hair" and saying that I wore it prior to returning it. The only thing I did was iron the shirt because it was very wrinkly. It's insane to refuse a refund over a small mark on the inside of the collar especially when I bought the shirt, the lady helping me first offered me one with a chocolate/ coffee stain on the front. Why is it so hard to believe that. When the customer is refused basic service because the manager is just making accusations and speculations its unacceptable. At this point it doesn't matter if I did or did not wear the shirt. You sold me a shirt with a stained collar that I did not notice and refuse to give me a refund.
Out of stock on the item I wanted
Reasonable sale prices.
Not crowded, good choice of perfumes
(Translated) It is a general shopping mall, but a bit big. Canadian tires, rich in industrial supplies. (Original) 일반적인 쇼핑몰인데 약간 큰 정도. 캐네디언 타이어가 있는데 산업재 용품이 풍부함.
I purchased two items from lancome at Hudson's Bay and the cashier told me I can return the items If I am not happy with ,and get a full refund. I went there after five days to return one of the items . Insated of full refund they gave me a gift card which I do not want it. The store manager and the cashier had a very bad attitude , they were rude to me ,because I asked for a full refund that they promised to do and this is lancome return policy . I did not expect this from loncom.
We got some excellent deals on blouses and tops always can count on Hudsons Bay for a sale
Back to school clothing for all ages didn't meet expectations. More sizes required at the store.
Very helpful lady!!! When buying cologne
Barrie's HBC has the best selection and value-priced merchandise - our go-to Department Store !
Amanda was excellent at her job very effecient
(Translated) The Hudson bay of steels only has open the main level very few clothes and options, I do not know why the shortage of items just as the winter season is entering ... (Original) El Hudson bay de steels solo tiene abierto the main level muy poca ropa y opciones, no se por que el desabastecimiento de artículos justo cuando esta entrando la temporada de invierno...
Got a gift for the pop and the staff oozed with hospitality. We need to keep this old chain around to fight against the Amazon goliath
Great department store.
Very rude old lady cashier. Her attitude was beyond imagination.
The Bay is located at the eastern part of the CenterPoint mall. At present only the mall and northern entrances are opened. Wheel chair access is available at this entrance. The lower floor is for makeup, perfume and lady’s apparel. Customer service is at the southern end of the store. Online orders pickup is available in this location. The upper floor is for men apparel, bedding, kitchen stuff and furniture. The two floors are connected by instore escalator or lift. The store carries most of the typical items the Bay sells. However, I found many bargains inside this store especially for out of season items. Face mask is a requirement at present. If you liked this review, please press the like button below. Your feedback helps me to write more similar reviews
Many big sales, sometimes hard to find employee
It's ok, not the best of stores like Yorkdale. I miss the upstairs part of this location. Friendly cashier although the wait to pay is generally long
Love the Barrie Hudson's Bay. Big store, styles for everyone, lots of sales, and friendly staff.
Have been to Angrignon location twice now mid-week in the afternoon in the past month or so. There is NO ONE to offer service. NO staff anywhere to be found. VERY DISAPPOINTING! Couldn't find what i was looking for. Why are you open if you can't properly staff your store?
I had an amazing experience there with Cindy , a salesperson. She is a lovely young lady, she is always very fast , professional and polite. I love Hudson's Bay . I buy lots of clothes and shoes for the whole family . I mostly shop online, but sometimes also in the actual stores. They have great deals and sales. It is always a great experience for me.
Large department store still struggling to survive. I find it especially frustrating trying to find staff to help me.
Excellent products and staff.
Great quality of products but you do have to look for associates to pay for purchases especially after 5pm.
Nice clean well stocked organized store with staff to help .... what a shock actual people to help you compared to other stores today
I went here with my brother, he had to do a bit of Xmas shopping. The staff was very friendly but the checkout process was very strange when buying multiple items from neighbouring departments.
It smelled like strong perfume through the entire store. The bathroom didnt, it was rundown and smelled awful. Couldnt find shoes or a dress, so I left. I wont be back.
Great service.
Staff helped me to find some undergarments for my elderly mother.
In Toronto all in one
They allowed me to return a four piece bed sheet that I purchased two months ago because it shrunk, now that's customer service.
Absolute thievery by The Bay. Ordered an item, they sent the wrong product. They then charge me $8 to ship it back and THEN the refund comes through minus the $8 and its a GIFT card! Please explain how this is even legal!
Store was cleaned out
Great shopping
The climate is very pleasant over here , and u can see the sun rise early mornings at 7 o clock be sure to take ur cams with you because it had some breathtaking views
The manager of the Bay and Sears and other stores in the mall should visit Preston Hardware in Ottawa to see how a store should be run. They have one person attending to all their departments to offer a real customer experience like you have never had in any store I have ever been in.
Great service beautiful atmosphere and prices are affordable.
Won't be surprised if Bay follows Sears. Service is slow and lacking.
Greeter was friendly and told change rooms are available!
No one answer the phone.
This one is one of my most favorite department stores (online and physical) for its range of products. They are high quality and certainly on the pricier side but well worth the money. I love their one day sales. And the fact that you can return online purchases at the store. I buy everything from Hudson's, right from shoes, clothes, accessories, cookware, duvets, luggage, etc. I have to say I have always been satisfied with their quality. Their website too is one of the best.
It's close to home.
Nice store. Can use much more service and cash registers that are opened. Big sales often!
If you haven't been in other Bay stores you will think they are going out of business.
Very good place
Love getting my London fog luggage and lots of options on Micheal Kors light jackets. Love the stylish Pajar boots
Not like the downtown flagship. If you want to see the real stuff go downtown.
The store doesn't have much items compared to other Hudson's Bay stores in the Montreal area. If you need service or you have questions, it's gonna be pretty hard to find an employee.
Great
Got what I needed.
All merchandise is now on ground floor. Washrooms on second using elevator by entrance. I think they are moving a lot of things to online.
It looks like its downsizing.
Great store
My wife loves it here, the staffs are very helpful good prices, I'm not a fan of this place but my bmwife enjoys it here, keep up the great work ????????
I was just at the counter to buy a watch. The sales person said OK let’s go have a look. We started walking over, another customer motion to her that he had changed his mind and now wanted to look at a watch. So she put me on hold to go help that guy. He stood there hemming and hawing over what he wanted to do. I stood around and waited for a bit I told the resource lady that I know the watch I would like to purchase,And she told me to wait. I’m not sure the qualifications needed to do the sales position at the bay, but typically you don’t drop a customer to help another customer. Obviously I’m gonna go buy the $200 watch elsewhere. Thanks for not much the bay. I don’t appreciate it.
If you know what to search you will find deals if not well is good branded products although expensive
Looking for Under Armour tactical boots as it says they sell on the website, asked one employee who was very nice and directed me to the area where they sell boots and it looks like the winds from last night blew everything around and there was no employees to be found on the floor to help me.
Poor service
Beautiful well set up much needed in lasalle
Empty
Good deal
Sheets were on sale 40% off, then friends and family day 15% discount on top of that!
Looking for winter coat in store one day sale 50% off ...got to cash only to find out the price ended in .99 so not eligible so I did not buy ...I did return to the outwear area and read the small print on card basically the bulk of the coats WERE NOT eligible for the 50% discount !! False advertising. ..buyer beware????
Great place!
One of the worsts out of all Hudson Bay stores. Other than the small range of selection they have, THE WORST CUSTOMER SERVICE EVER. Do not come here, I am writing this review now while having to wait for 20 minutes for someone to come to the cash. They make you wait forever, and they are rude. They give you so much attitude to do their job which btw not even properly. God help me, idk how long more i need to stand here. Not to be unfair, it's bay days and store is just a little bit busy JUST A LITTLE BIT. However, the amount of the cashier's attitude definitely doesn't cancel out the busy-ness of ; they don't even listen to you, soooo much attitude man. Idk what got into Hudson Bay's company to hire them! Very unprofessional.
Whiling I was bra shopping at the bay, I stood there waiting for the sales association at the cash stop talking to the other sales associate about an story rather than put through my sale. As another sale associate was helping another lady, she was able to finish with another customer then help me. I can understand the sales associate was helping another customer however this was not the case.
Variety of items. Good sales
Great staff, limited selection, not the stores fault
No price tags on some products.
Not bad
Wanted to buy vacuum. No sales clerks in large housewares department. No inventory so I could help myself. Limited choices of vacuums, unlike what Bay has on line. No wonder department stores going out of business. Sold out to on line shopping.
Bright and nice! More modern than the one downtown
Must visit
Good selection at this small location. Few staff available to assist customers to find items. You have to look all over for help to access change room. Long wait to pay. The location is poorly staffed with most cash registers closed. The staff available are pleasant and apologetic for the constant delay!! This happens on most days unfortunately
Nice store ,
I love the Bay. I can find reasonably priced clothes that fit both my unique figure and my spouse as well. Easy returns and excellent customer service.
I bought perphum from Dior. One of the staff Linda is very very nice and polite. She explained everything very well for me. I'm going to go there again ????????
Some good choices, helpful sales staff
Use to visit the bay downtown or somewhere at West Island. I have it now with me... great quality of clothes shopping especially
Decent selection of clothes, but it's also very difficult to locate specifics. Pricing is a bit high even when they are on sale/clearance.
I miss Sears
Has improved a lot since the last time I was there. More organized and more Verity of products.
Find what I like but there was not much people on the floor to him you...
I love the Hudson Bay. It had a little boutiques and Olsen
Friendly and helpful staff. Great deals on fashion and housewares.
Great variety of brands.
Lots of selection of everything ! Good to see in a brick and mortar store. Nice to see and touch what you are about to purchase. The staff that helped me were great. Noticed, like me, lots of grey haired men, baby boomers, looking to buy Channel #5 as a Christmas gift for their sweethart. Lol
Very unprofessional store! It took us some time to finally find a service point where we could pay, but there was no one to help. Then we found only ONE cashier in the entire store where we could pay. We had to wait half an hour to pay one item. HORRIBLE service!!
Popular, busy place.
Love The Bay. They have central checkout again for quicker servicing.
Not a great selection for kids. We could not find one thing for my 2-3 or 5 yr old
Got great deals on a pair of slingbacks and booties but trying to find someone to ask a question about the price of a product was very trying. Shoppers are also so uncaring and messy!
Great shopping, look for sales
Found what I was looking for. Can always find quality clothing here. Amongst other good finds.
Lots of great sales
Great looking store, decent selection. Absolute worst service I have experienced in any Bay. There was no one working in the home dept so people were standing around looking for someone to let them pay. Went to another cash and two people were working on one return. Went to a third and finally paid, but they didnt have bags. Yeesh.
I bought a dress for a fancy party today. The lady at the perfume counter was so helpful and very friendly!
Good prices
Hudson's Bay is a great store with competitive pricing.
My wife really digs this place. I'm usually waiting around the change rooms as she is trying on all the clothes that pretty much bankrupt me because she purchases everything she tries on. So if I give this place anything less than four stars, I'll be dog housing it for the next week or so. You got off easy Hudson Bay
Great customer service, friendly stuff????
Maybe it's because of the season but it was under stocked. Great service tho
Good old The Bay
Lots of options
Very well organized. Pleasant to shop there even under the current circumstances.
I just got the most amazing help from Sara! She is so well versed in the kids section and showed me some lovely options. Her service was truly, *chefs kiss*, a 10/10. She deserves a raise!
Had difficulties to find clothes of my size 6. It is remind me more outlet store where you have to go through each shelf and reck to find something nice of your size.
Terrible customer service.
Beautiful store nicely decorated good selection average prices for in style quality items
I scored an amazing pillow, on sale, but, when it came time to pay, no cashier in sight. I had to walk through several departments, to finally find a young man, to serve me. Too bad, it's such a nice (new) store
Went in for a giftcard. Store was very clean and tidy service was fast and friendly, that's what I needed no small talk just in and out
(Translated) There is much variety (Original) Hay mucha variedad
Nice clean store. Well organized. Very helpful service.Pricing great during Bay Days sales.
great customer service in housewear dept.
Can never find staff to assist me. Contacted their head office before about this and my complaint want even important enough to get a response....
There is a lady who’s name starts with an “M”. She is rude, impolite, irresponsible and I believe she feels irritated by the customers when we ask the price of a couple of things. It’s really bad for a shop such as bay to have employees that don’t know how to treat a customer.
This store should have been enlarged to 2 or 3 floors when Eatons went under. That would allow a much better selection of merchandise.
We couldn’t find anyone to help us for 20 mins What?? It’s a Sunday!!
I’ve felt compelled to write this review given the excellent customer service my wife and I have received at the Carrefour Angrignon (LaSalle) location. One of the employees there (Penelope) has been extremely nice, helpful and informative with the purchase of our patio furniture set. She knew how much we wanted a specific umbrella colour to complete our set but it was out of stock everywhere. When the store happened to get an additional one in stock, she phoned me to make me aware of it. She also provided great recommendations on finding the right covers for our patio furniture. Talk about customer service! Thanks Penelope!
Hudson's Bay. They had some good deals 40 to 50% off but I'm afraid there space they have in the store, square footage. is way too big. The same mistake Sears made.