Reviews of Time Out Beauty Retreat (Hairdressing)

J P

Had pedicures done with me and my mom. One of the girls was great... one was horrible. The service we received was not worth the money we spent. Nail polish was peeling a few days later. Wouldn’t recommend.

Elli

First time client today for the revitalizing bliss facial and body wrap package with Amber. The entire appointment was actual heaven. I’m still on cloud nine, many hours later. My skin feels amazing! If you’ve been thinking of getting one of these services, I highly recommend them with Amber. She is so sweet and good at what she does, also super informative and just all around awesome! I had a great time getting pampered and chatting during my appointment! Thank you so much for a superior service today Amber!!!!!

Sunny Rana

I visited Shantel today for a severe colour correction, I had been to other stylists for consultations with the news of either outrageous prices or that it was not possible to fix, after 3 hours in the chair, shantel not only fixed my hair without damaging it, but also gave me hope that there are still stylists out there who are not just out for your money but also have the skills to be able to help you when no one else will! I will 100 % be coming back to her forever.

Chelsey Dixon

I see some people's bad reviews and really hope that doesn't happen to me! But I went to salon Montage and they Buchered my hair and I came really 1 week before my brothers wedding hopping they would fix my hair... Jamie did exactly what I wanted and she was fabulous! ! I can't thank herenough. Haven't been back for a couple months but hope to book with Jamie again.!

Chris “G” M

Very clean with friendly staff. I have had a couple massages there and left satisfied. Prices are relatively reasonable too. My wife likes it for her hair appointments.

Ashley H

These ladies are wonderful! They always go the extra mile to squeeze me in last minute....even staying 10 mins late after their shift has ended. The customer service alone will keep me coming back....the fabulous spa services don't hurt either though :)

Robin Sawers

Experienced and knowledgeable aesthetician’s. Very pleased with the service. Always leave looking and feeling fantastic. Highly recommended. Neighbourhood hidden gem.

Sydney Berger

The girls here are some of the best!

Maghan Chartrand

The Best Service! I had my daughters 5th birthday party there. Her and 3 friends got nails, hair, make-up and glitter tattoos. They all looked like little princesses! The staff there were so kind, the girls felt so comfortable and absolutely loved it!! Not only did they look like princesses but they made them feel like princesses too. I still had to pick up my mother's present for my daughter and I didn't want to stop with the girls so I decided to hurry and go to Shoppers to quickly grab it. It took longer at Shoppers then I wanted and I was worried but when I got back the girls were so happy and were having a blast! I would recommend Time Out Beauty Retreat to anybody who has a little girl and loves to be treated like a princess!

ashley schofield

Worst customer service ever! I called into the spa to put money on a friend's account for Christmas. The receptionist, Jess, was the rudest associate. I honestly felt it was beneath her to do this task. When I asked for them to mail me my customer copy of my credit card purchase as I gave all of my information over the phone, they said they don't do that because the owner doesn't want to waste a stamp and envelop. I bought someone multiple spa services worth of business, and you cannot mail me a copy of my receipt? Let alone, be polite about it. I am never purchasing from here again and will in the future invest in another spa for friends and family to go to.

Brittany Coursaux

A spa with child care? Yes please! Every mama needs some "Her" time. Add in some amazing products, wonderful stylists and esthiticians you've got a perfect combo. Definitely worth a try!

Robin MacDonald

Super friendly, professional and clean. My pedicure today was awesome!

Dan Traviss

Had a great massage!

Chantal Wood

I got my eyelashes tinted and lifted and I love them! I was 39 weeks pregnant getting my lashes done and the lash tech made sure I was comfortable during my Appointment. I'll definitely be going back for more pampering!

Sherry Dykes

Great services and place to get pampered

The Boutins

Fantastic! A way to enjoy spa treatments without finding a sitter, as they offer child minding. Only been there once so far but great service.

shawnissy callegari

We visited for a children's birthday party. The girls were treated to nails, makeup, glitter tattoos and a hairstyle. The women helping the girls out made them feel fancy and grown up letting them choose their colors and styles. They also provided juice and a little treat for the girls. The facility was clean and well organized the staff was knowledgeable and friendly. They even turned on cartoons for the girls to enjoy while getting their little spa treatments.

Annette Stern

I love this place. Staff are so friendly and hospitable, the place is clean and modern, I truly felt like I was at the spa, so relaxing. Shantel did a fabulous job on my hair ????????

Randi Otto

Customer Service is hard. I know, as I work currently at Time Out as a Lash Technician and have had other customer service jobs. People have good days and bad - this goes for clients as well as employees; however, I can tell you this, the girls at Time Out genuinely care about the quality of service they provide. It is a good place to work and a great place to have services done.

Marilyn Borle

Awesome! From reception to services provided! Friendly, positive work environment. Absolutely love my upgrade.... Lol Thank you for a great Time Out????

Jessica Gaboury

I got shellac on my finger nails for the first time and they started to chip the first few days. The receptionist told me they only guarantee 3 days of shellac to last but said they should last 2-3 weeks. I peeled them off so easily. What a waist of money. She didn't shape them because I shaped them and it took an hour and a half to do.

Katie Ross

Got my brows and lashes tinted with a brow wax. Lady doing it (not sure of her name) was a sweetheart.. very professional, although she spoke to me in the tone you would use to speak to a baby, which was annoying. I told her before we started that, because I'm a natural strawberry blonde, my biggest fear was my brows being too dark. I was mortified when I looked in the mirror! My biggest fear happened! She felt awful about it and didn't make me pay for the brow tint, I appreciate that. Great place otherwise.

Madison Lovsin

Got a fill on my lashes, not very good. They didn’t even last a week before I needed another fill. I would not recommend going her for lashes.

Val Kendry

Love how Christie does my eyebrows! I don't go anywhere else!

Alyssa Chou

As soon as you walk in it feels calm and relaxing. I've done pedicures and gotten my hair styled for events and have always felt well attended to and comfortable. I love that it's tucked away, making feel even more exclusive. I highly recommend Time Out Beauty Retreat.

Coral Martin

Took my daughter here for a princess spa party! They were fantastic with all the girls and did such an amazing job. Made my girls day extra special.

Sally Mannie

Very good, though I wish they hadn't changed their loyalty program.

Tannis Matthews

Amber does amazing job with my eyebrows...hard wax, almost eliminates any chance of "red" skin after.

Todd Biddiscombe

Yes I am a man and have had Spa services done here and enjoyed them all. Staff is educated and kind. I would recommend you booking your next spa services here!

Janelle Morris

Terrible customer service from the receptionist. I have been five times and every time has been the same. The last time I went I entrusted my 6 month old baby to their childcare and no one fed him his bottle even though I told the lady two times that he will need to be fed. When my appointment was done an hour after when he normally eats, I was horrified and fed my ravenous baby in the parking lot before I drove home. NOT impressed and will not be returning.