We offer you the opinions of people like you who are purchasing the products and services of Nu Look Salon Millwoods (Hairdressing) in the area close to Alberta (Canada).
Right now this business receives a rating of 3.7 out of 5 and this rating was based on 127 reviews.
As you can see its rating is high, and it's founded on a very high number of scores, so we can be pretty sure that the assessment is quite faithful. If there are many people who bothered to evaluate when they've done well, is that it works.
You know that we don't usually stop to give evaluations when these are correct and we usually do it only if we've had a problem or incidence...
This Hairdressing corresponds to the category of Beauty salon.
I am regular here for haircut by Rajveer. She does it so perfectly that i dont go anywhere else. A polite & talented hairdresser. Highly recommended ????
Great service!
Good
The staff at the salon is so friendly. I like the good service given by them which is at the reasonable prices. They have created a safe ambience in the salon. I would recommend it to everyone.
Had my cut & hi-lites done today & I absolutely love my colour & cut. The staff was so friendly & professional. Will definitely go back again!!
I did my hair highlight from jazz at this location..I'm crazy when I see my hair...its look so NYC and beautiful..really jazz is a very friendly..I like her work very time.keep it up jazz
It was economical.
All the girls are amazing
Not recommend to go here specifically if you planning to go in some function don’t put yourself in risk. They have mostly new worker who are not even confident in cutting hair. I would say they are untrained. I visited this place 2 times and both time had bad experience. Even when its come to threading of cheeks they don’t do it properly they will just remove long hairs and will say done. Literally i had to tell them 5 time to do again and again. Lots of small facial hair were left. I don’t know why are they in so hurry to finish. Overall i would say avoid this place specifically for haircut of mens and find some better salon nearby.
Absolutely terrible. Dirty, no proper cleaning procedures in place. Staff did not follow up on the service pricing she told me before the service. Not even worth a Groupon, avoid this place.
Good customer service..
Every time I went there and had a good hair and beard cut but today I go there I get Worst haircut and also beard who didn’t now how to cut then why they let them cut I will never go back again there worst experience.
Excellent customer service with friendly staff.
Amazing service at very reasonable price!
If you get trained person for hair cut you will love it as i got.
Not a professional level of Quality at all. I would not take my wife there again. Just waste of money.
Nice hair cut would come again
Great threading job, other than making my eyebrows too thin. Terrible tinting though. She made my left eyebrow crooked and told me there wasn’t enough hair on my eyebrows? She said come back when there’s more hair. Was very rude but in a very nice tone. Won’t be going there agin that’s for sure????
Excellent customer service. Very clean and neat bathroom. Friendly staff members. Once you start going there they will remember your face and name. Their beauty service and price is good. You don't need to book an appointment . Walk ins are always welcome there. I am very peaky when it comes to threading my eyebrows but this girls knows how to do it perfect all the time. They know how to put smile on your face.
I always come here for my eyebrows and upper lips ( threading). I am always satisfied with the work done on it. Thanks to all the ladies that do great job.
Good place, long waiting time.
My mom used there services n she is so happy that she forced me appreciate them .she would visit again.
Terrible service. Went many time but yesturday one girl burnt my face twice while putting on wax. Check it before applying.
Absolutely love this Salon!! I come here often with my mom and the staff are super friendly and make us welcome all the time. We normally get our eyebrows and hair done from this salon and it never disappoints! Really happy my friend told me about this Salon, I don't have to Salon hop anymore!!
I visit there regularly for waxing , threading & some othe spa services.. i really like the work.. The workers are so polite and greeted very warmly.. my experience was osum ..
Worst service...... it was 25 minutes to close and open sign was on and when I entered inside they refused for my hair cut reason that they are busy. If I am not wrong when you enter any store before closing you should get the services and in my case it was 25 mins left which was substantial, and I saw some employees chatting inside. Pathetic service. Totally zero rating for the customer service.
Amazing place to visit. I visited to get my beard trimmed. Very good ideas by the artists to get nice designs. Very creative staff.
never i say never again i warn you never pick a road that go to this heavenly place
This is the worst place I've gotten a haircut from. When i walked in I said to give me a fade, she said she will and proceeded with the hair cut. But instead she gave me a buzz cut and even messed up my front hair line, its all jagged like. Not only that, another time my brother was there with me and kept correcting her what to do, i bet even my brother could've cut hair better. I'd rather give this a 0.0000000000000000000000000000001 out of 5 stars
Favorite salon in the world! The artists are talented and have wonderful personalities to match. For cuts- I trust Jassi.That lady knows what she is doing when it comes to hair. She is such an amazing person inside and out. It's truly a great experience with her all around.
If I could give zero stars I would. Save your money and go somewhere else. I went into get a wax and after waiting for 30 minutes it was finally my turn. I got into the chair and the lady just started literally slapping thick layers of wax all over my face (DID NOT PREP MY SKIN WITH PREWAX OR POWDER. SHE DIDNT WASH HER HANDS AFTER HER PREVIOUS CLIENT AND DIDNT EVEN BOTHER TO WEAR GLOVES). Didn’t even check direction of hair growth. Then she started pulling the strips in all weird directions and instead of tweezing she rewaxed some areas like THREE times. Keep in mind you’re never supposed to rewax an area especially someone’s face. To make matters worst she went and kept using the SAME GOD DAMN spatula. YES SHE DOUBLE DIPPED INTO THE WAX. Anyways I’m too quiet of a person to say anything so I paid and left and wanted to cry at this horrific experience. I got into the car and saw how patchy the wax job was, my face was blood red and covered in hives. I went home and took a reactine and went on about my day and the next morning I woke up with my face covered in white heads and I was lifted in a bunch of different places. This place is the worst place ever to go so save your money and go to a proper place with properly certified people. (Also I’m not a newbie, I’ve gotten waxed for many years without an issue until this place). Don’t even get me started on the customer service of this place, the lady doing the waxing and threading literally didn’t even greet anyone, she would yell “next”, look at you until you told her what you wanted done and would start.
Good customer service,friendly staff especially Neelam,was doing my hair other services since they opened the store.good service I am the longest customer I am still loves to go there.
Excellent customer service. Best place to go for make up, hair services and many more.????
Set an appointment at 5:30 PM but they don't even care about the customers. When I ask she said she was finishing up another person's hair. I waited more than 1:30 hours. Then why set an appointment here. ? There was one main staff who was totally unfriendly and rude.
I am new to edmonton and 1st time visit to this salon. Went in for eyebrows with one of my friend .Did not make an appointment but they were able to get us in quickly. Very impressed . Great service, friendly staff and reasonable prices . Totally recommend it . Next time will definitely take an appointment.
This Salon totally messed up my eyebrows and they won't even let me talk to the owner. They don't take responsibility of their job and very unprofessional. Worst threading in town. Don't even try this place.
Worst hair cut ever. We came from Toronto to visit and decided to go for a beard line up. After the lady completely messed up my beard I was forced to get a full hair cut because it did not look good. Then while showing an enormous amount of attitude proceeded to mess up my hair along with my beard. Worst customer service with zero barber skills.
Great and fast service even for walk ins.
I got the threading done yesterday from nu look milwoods , the lady who did gave me loads of bruises which even bleeded so badly . I informed the owner but no action was taken . I had to go to party after that it felt so bad and blood wouldn’t stop . I have picture too will take necessary action against them
Good service
Great customer satisfaction, Excellent price with result that makes me feel like a teenager again????????
i always go to Neelum. she is amazing and always does a great job! My friends jave gone here with me and they always get the same great service from everyone.
Excellent service In milwoods location
Awesome service for waxing, hair treatment and lasers treatment ???? ...
Went to get my sons hair cut. Manpreet was the stylist that cut my sons hair , she was professional and followed my directions on what I exactly needed. Had a great experience.
We’ve been to 17 St location before and never had any problem. They were closed early because of holiday and had to go to this location. I would say this is worst place if one wants to get their brows done. I understand this place is extremely busy. Given the fact, People should be treated as humans not as animals. I would request staff to be cautious when working with people’s skin. You cannot just peel off one’s skin and apologize after.
Good service.
Nice place and service!
It was my worst experience with them. The lady who did my hair color as ombré,, she actually need training. I think staff needs training. Thanks for givind me worst hair color.
Good for ladies haircut
Worth for money
Worst experience.Jas hair dresser is the worst.Even after an appointment they say they can't cut your hair because they are busy. Worst customer service ever.Dont waste your time and money here.
Love this place for waxing and threading price cannot be beat anywhere.
Gagan is very talented in eyebrows ... highly recommended
Need cleanliness My waxing experience: The manager had first put a novice to do the waxing who burnt my skin, then an expert* came, who burnt my skin even more that too at numerous places (I told her that I am feeling the wax really hot which she ignored, then she pulled the wax strip more than twice at some parts which literally rip of superficial skin layer) I HAD to attend a family wedding with burnt arms She did applied some cream once she realized that I had got burnt, the manager took $10 off from my bill for burning nearly my legs and both my arms. I Felt like screaming on her face but My good manners told me to go and write a review instead. NEVER go to this place until your skin is hard enough to tolerate their hot wax and negligence toward their work.
Nu Look salon has great prices and they're able to help walk ins efficiently; I have been going to the Ellerslie location for months now, and rarely come out with problems. This was my third time attending the 23rd ave location and as always, I received by far the worst treatment by the employees there. The customer service at this location is just downright awful! Unlike the numerous other salons I've been too, the ladies here are very rude and highly unprofessional. They make mistakes and instead of owning up to it or trying to help their clients, they deflect and blame their clients instead. While I was getting my face threaded today, the lady continued to give me numerous cuts along the side of my face. She did not bother to show me or ask me or even tell me, how she wanted me to hold my face so that we could avoid the cuts. I had told the lady beforehand that my face was sensitive and that she needed to be a little more careful as I have an event to attend soon. When all was done, I looked in the mirror and noticed the cuts. When I voiced my concerns to her, instead of giving me an apology or trying to find a way to help my bleeding face, she raised her eyebrows and said, "maybe next time you should hold better". I would have been happy had I just received an apology out of common courtesy. They're cuts and will eventually heal; my problem wasn't that she cut me, it was the tone and choice of words that were used to respond to me. I am deeply offended and annoyed as this is not the first time I have been spoken to so rudely. Employees should be taught to communicate better with their clients and should also be taught to ask good questions about their clients skin or hair before working on it. I most definitely will not be visiting this location again and I will not recommend this location to anyone either. I am not the one who typically would go out of my way to complain but this is just wrong. It is not okay for anyone to degrade or put someone else down like that, regardless of who they are, what they look like or how old they are.
Owner of slone is great persnality smile on face all the time but stylists are except 2 or 3 girls lack of smile . Greeting with smile is must in this industry . I hope jassi gill pay more attention but it is hard job to change peoples behavior never know let us hope for best !
Excellent
????
Never get a hair cut here
i went for haircut , she was doing haircut for other person , told me to wait after she finished the haircut not clean the chair or the station told me to sit down and start doing haircut. poor hygiene.
There is room for improvement.
Very good service by Gagan ji???? waxing done without any pain.thank you . I would like to come again and again.
Great service and friendly staff at this location. Staff look after you and make you feel at home. Hair styling and color services are great, and so are the facials and waxing. I will definitely recommend. If you are in rush, make an appointment, this place is usually busy, for right reasons!
I like this place and neelam's work is been best so far
Great experience.
Very worst spa! They not even know threading! stupid! Don't waste yr money.
The worst service ever got in my life. No professional staff and doesn’t know how to talk and they don’t care about customers time.I would prefer giving zero star to the salon.No knowledge about the products at all.They should hire the professionals or should close down the salon.
Really bad service, really slow and unprofessional.
The Millwoods location is the best New Look Location in the city. I had my graduation a few months ago and forgot to make an appointment for hair and makeup until the last minute. The staff at the location accommodated me and the manger personally styled my hair and did my makeup. I got the look I requested and everything was done just perfect. I highly recommend this place!
Went for a haircut (male). Your experience may vary depending on who you get.. my suggestion is If you received a good haircut, find out the barber's name. For your next haircut, make sure to visit when that barber is working, and request to get haircut from him/her.
My todays experience is really bad. I always go there and my family too. And today they overcharged me. Every time i go for a haircut they do the beard lining and today they charged me without letting me know and when asked they said its the new policy just started . I will not be going there again and neither my family. I really like the place and their hairstyling but the way the staff treated it was really horrible experience. Sorry, but today you lost my business. And my friends too.
No respect for customer’s time. They just keep talking.
Nice services
Nice clean salon with a friendly staff I am going back over 4 years to get my waxing done.
Liked the service
It's good and the people are professional. Good for eyebrows, wax,haircut.
Went there for my son’s haircut. Waiting for more than one our, two girls were there no smile no hi hello. One girl done her customer hair cut and go back inside never come back in front. No clean after her customer hair cut done. Even though this girl wanted to cut my son’s hair I would tell her to clean the place first and wear the mask, she was doing her work without mask. Other girl’s were with her customer more than one hour, in between stop doing her job and talking with customer and again doing. After then started another customer who came after me. Is it not feeling disrespectful.? They didn’t care we are customer waiting there more than one hour. I would say it’s ridiculous, rough and disgusting behaviour to who were waiting for. They are very unprofessional, don’t know any manner to customer. I will recommend please never ever go this place, don’t waste your time who don’t know customer care, and don’t respect customer . ????????????????????
Really good experience with Ms Jaswinder ????????????????.. excellent service, nice girl . I don’t feel like , I went to waxing ** no pain !!! To be honest I never had any good experience with any other salon .
After the appointment have to wait because the lady who answered my call forget to write my details...it's just the human error hopes soo
When I went for laser hair removal service the employee gave me the form for a sign, I tried to read it but the employee told me that you do not need to read it, Just take my signature and there were no explanations, 2nd time went and the different employee gave me services and feel like no experienced employee. They didn't know when I had service and what is next season. Not recommended at all. I wasted my money.
Very very very bad wrost expensive service I never go to this shop
Great prices, fast efficient and friendly staff.
I got a professional haircut at a decent price with good quality service. I am very satisfied with their work.
Tried this salon yesterday for threading because they are closer to home than my usual place, and had a great experience. They aren't chatty, but they aren't impolite either -just seemed efficient to me; not only did a full face threading cost less than half of what my usual place was charging, but their lack of chit chat meant that it took me a fraction of the usual amount of time. I used to wait three months or so between threading appointments, but since they are so fast and cheap, I will be coming back every month. Also, she didn't try to put any lotion on my face after, which I liked because I have sensitive skin and hate trying to explain that to people.
Very efficient. I was in and out in 12 minutes. Friendly nice staff. I like that they wear a black professional smock. The decor has changed a few times. Each time it's nicer than before.
Great costumer dealing. Great staff.
Worst in makeup,never go there,they spoil my event mood.I will not recommend to anyone.this location is besides all India.????????????????
Crowded place. Not much waiting sports.
Worst service, i went there for waxing and i was shocked that she used 4 stripes for the whole waxing. Dont visit them.
Amazing waxing and eyebrows by Gagan... will refer to everyone..
Staff is very co-operative and friendly.
Very professional and amazing service. I have been coming here for a very long time and I never leave disappointed. I highly recommend if you're looking for a quick and awesome haircut.
Amazing work and fast , friendly ????
Ladies and gents hair cuts and makeup and other jobs experts are available. Open early and closes late. Booking or walking are welcome.
Had to come second time as waited for 40 minutes for the first time for haircut and had to leave without it as there is only one staff member for men's haircut where they have 4 chairs. She will do you haircut , clean the floor and charge payment. Just imagine, how much one has to wait if he is 2nd-3rd in the queue. Today, waited for 50 minutes before someone attended. Worst customer service as there is no one even bother to tell how much one should wait before his turn. Will see some other place next time.
Awesome..place to be, exceptionally nice professional friendly staff....Jessie, Sunita ,Neelam you all rock.....
This salon is amazing! I was nervous about going to a new salon . My hairs turned out amazing. Great place
Do not expect much. That being said, I buy the Brazilian Groupon's and I'm totally satisfied. There is little to no customer service skills and it borders on rude, but I'm there for 10 minutes for a no-fuss waxing then leave. Again if you're expecting a quality treatment with friendly staff, probably not the place for you. But for $15 bucks plus tip it's an incredible deal.
Manu makes absolutely amazing eyebrows, she gives the perfect shape that suits your face!!!!!! I am really happy with her service :) I recommend everyone for threading :)
Good one and very reasonable
Great price. Great cut. Thanks.
Quick, fast, reliable
Excellent place. Reasonable price.
Overall this place is all neat & clean with enough waiting area while you wait for your turn. They entertain bookings as well as walk in’s. It’s a salon for both men & women. The staff is helpful with suggestions and queries. Only thing disappointed was they asked an untrained new employee to do my waxing during my 1st visit. Now I ask before if they are experienced before booking any of my services.
Waited for 1 hour and 10minutes just for the hair cut and had to leave without getting service because only one staff was working, two more customers were waiting and two other staff are just roaming here and there, did not do anything. There is no meaning to book an appointment here you will have to wait. I have been coming here for last 4 years and almost everytime I spent atleat half an hour for waiting. I always support local businesses but this is not worth, spent an hour for waiting. I have never seen more than 2 staff working in men's section at all which is only the half capacity of the store not just because of Covid, but because of under staffing. I always see more than two people waiting in men's section. If you need a quick service or have some time then do not come here it will end up to hours go some where else. Never coming back.
Well, I always come here from very far area (century park) if I want a nice haircut and eyebrows threading bcz the employees r so nice and they give gud service within affordable price gud job guy's ☺️????
Very nice and friendly staff. Rajveer is a really good hair stylist, she fixed my haircut and cut it just like I wanted! Recommend her for all hair cuts!
Had a wonderful experience with Loveleen.She did such an awesome job with hair colour.very knowledgeable and treats customers so well.Will always go and see her at Nu look..????????????
(Translated) Kuljit was great! :) (Original) Kuljit was great! :)
It’s one of the best saloon in south Edmonton. I always had good experience there.Strongly suggest for bridal make up.Don’t have words to say about “NEELAM “.She is the best. ????
I have been going to this place from a year and for the first time in a year, my experience was amazing with Kiran. She is really sweet,professional and especially not in rush at all . She listens you with a smile and gives you the best experience. Thank you kiran.
I got a facial done yesterday and the service provided by Manpreet was amazing.
I just visit to salon for eyebrows and upperlips, very bad they are just making money . I confirmed the price for both.The lady told me 7dollars for eyebrows and 4 for upperlips but then also she charge me 15.75 in total when I ask her then she said you told me to do forehead also ,then I denied I won’t told it then they say sorry only.but she didn’t give me 3 dollars back. They are just making money . Bad experience.
Worst experience! Asked to have my eyebrows waxed, then she started threading midway. Even though i asked her specifically not to thread my eyebrows. When i looked in the mirror my left eyebrow has a large gap that was missing. She took a chunk out of my actual eyebrow!!! Now i have to pencil my eyebrow in. I asked what did she do, she stated its because my eyebrow is blonde in that spot. I have brown hair only! Never have i left anywhere with my eyebrow missing a chunk!
Always having great experience from every staff member all are well experienced. I've just explained the very first time when I started to come there for having style of my haircut and now i dont have explain them they are well know that what type of style I want.
Charged me more for what there was on there website or pamphlets. Not happy with that.
Worst, worst, worst customer service ever. I went there for face wax and eyebrow threading. I left salon and when I get home, I noticed that some of my skin got peeled off from my chin and not properly waxed (left some hair on my neck and side of my eyes and threaded my both eyebrows differently). When I get there I mentioned that I’m waxing for the first time and be careful coz I’m not sure about my skin type. She didn’t even care and peeled off my skin and didn’t let me know. I know it happens and no one know my skin type but it’s there duty to let me know about peeled off skin, stop right there and provide me different options like threading or laser treatment. Instead of letting me know, she just covered it, which is not a proper way to treat a customer. Worst service ever. I don’t want any of you guys to feel the same way I’m now. It’s my face and I’m really disappointed. That’s my first time in that salon and not gonna go back there again.
Gagan gave me a good service, for sure i will come back.
If waxing, ask for Sandeep
Worst service ever.today I went there for underarms they messed up totally .
I waited 40 minutes to get my eyebrows threaded and when i finally got them done, one was squared and one was rounded. When i told the girl she messed them up she instead tried saying its my eyebrows that are just like that but as an eyebrow technician its her job to make them look similar not totally different. It was her mistake for trying to do my eyebrows in a span of 1 minute and i had told her she cut too much from the top on one of the eyebrows but she still thought she was right. This is the second time its happened and unfortunately both times she did my eyebrows because everyone else was busy. Terrible quality of service, regret going here and will never come back.
Clean place and good customer service.
Jessi and her team are fantastic. Keep it up. I am a permanent customer here.
Awesome haircut
Worst place to spend your money Unprofessional staff and no customer service at all....if you dont want to work or make money close this place down and save customers time and faces
I’m regular customer of millwoods location and always have a great experience from each and every staff member. They all are very friendly and always explain well about each and every service I want to do.
Worst customer service i had ever experienced in my life.Ellersie location is much better than this.
Staffs are really friendly and professionally address each and every customer.
Worst service for walk in. I told them that I had come for three things (facial, threading, hair cut). She told me to wait for sometime. I waited for around 20 min. Then she told me that another employee who will start her shift in 15 minutes and attend me. I waited again for 10 minutes. Then they told me to change and someone will come and do facial. I waited again for 20 minutes after changing and no one came. Finally, I had to come out of the room and tell them that if no one was coming, then I may leave. Then , one employee came and did facial. She did the facial without steamer or hot towels. She did not bother to tell me before that their steamer is not working. On asking her about steamer, she told me that steamer is not working. It took 2 hours to do one facial. They should value the time of other people as well. If the steamer was not working, I should be informed earlier that facial will be done without steam. I am not going to this place ever. No good customer service when they get a bunch of customers together.
Did a walk in just because I was in the area and they had good reviews. The cut was at least as good as the high end places I have been to, at a fraction of the price. Love my cut!
Jessie Ji very good person & hairstylist. I highly recommend this salon
I got my hair colour done here. I love my new colour. I highly recommend this place.
Really good service.I really love my hair cut done by Nisha. She is the best here. Prefer to go there.
Amazing experience
Staff is very UNPROFESSIONAL RUDE. Waited there for one hour and they did haircut to somebody else who came after me and totaly ingonerd me. Very disrespectful place to go. Please teach your staff some manners, specially the main women.
I had really amezing experience in this salon. Gagen is really excellent for body waxing and eyebrows I highly recommend ladies to her. Thanks!
Staff is quick clean and professional.
I want to give 0 ratting, worst place I have ever been to
There is a lady looking to some one else and side wise side cutting my hair. I ask her many time pls do not cut my side lines but she did. I think she did this intentionally. Very very poor. U can go here and and make your self fool...
This is my place to go to. Its always busy, but you can book your appointments ahead of time. Neelam is best and i will only go to her. She listens to your need and will give you the best experience.
I used to get my laser done at another place. My friend recommended that I try Nu-Look. I must say that my experience has been great and painless at Nu-look, not to mention their reasonable rates. The staff was really nice and accommodating. I really LIKE this place.
Good place
Great place to get a haircut ????
I got a haircut yesterday from this salon. What an amazing staff, really did a good job on my hair. The prices are also great, I live pretty far from the location but definitely worth the drive. I always have great service every time.Would recommend.
Friendly and could have been cleaner.
Lovely and neelam are very friendly and polite. Very professional. I always go there for my eye brows and hair cuts. They are good at what they do.
I visited there few days ago to have wax nd hair cut. And gagan did that so well . Highly recommended gagan for wax nd jazz for haircut????
she said no use washroom for client this is not good
Neelam and her team were professional, and efficient!
Best haircut from Neelam! I had very long hair and she gave me a very good look with short layered hair with bangs! Will definitely go there again! Highly recommend. Thank you Neelam.
The service here is great. The place is clean, staff is professional and friendly. Appointments are a breeze.
Excellent service and great staff!
Work is good Bit the lady who did my eyebrows was rude I won't make her do my work next time But overall its good ????
Only one woman knows haircut and highlights. Others are getting trained by messing up with people"s hair. They have no appointment system. U book one and they will change it. Total wastage of time.
Terrible Customer service ever.I regret to visit this place.Very disappointed with their work. Not going to waste my time and money at this place.
The hospitality ordered was amazing in presence of the talented staff here who take special interest in taking the best measures for improving your personal care.
all good
I had a very bad experience at this Nu Look Salon & Spa at 23rd Ave. The male hairdresser by the name of Navi did not have the required skills & was also irritating by asking many questions. In fact, he wanted everything to be told, probably to pre empty any problems for him later. In the starting only I had told him that I don't want very short hair, but at the end, he spoiled the complete hair cut which I will now have to bear for a month at least. The cut was not only short but haphazard too. When I talked to the owner over the phone, she was at other salon at that time, her response was typical of a owner style, full of arrogance. God save this salon. I will however, take this up with the licensing authority as to how unqualified & unprofessional people are engaged at this salon.
Nu Look is Best salon and their service is so good. The staff there is well experienced and know their work very well. Must recommended whoever is living close by. Thank u guys.????????
If you are looking to be waxed, I strongly suggest visiting Gagan at this location. I first had met her at the Allard location and was amazed by her waxing skills and professionalism. She made me feel very comfortable, and took her time with me. She pays careful attention to small details and direction of hair growth. She has great knowledge in her craft. She makes my session feel very pain-free every time I visit. I have very sensitive skin, as well as many in-growns, which Gagan has been working on with me for almost over a year. I have noticed a significant difference in my skin and hair growth. Gagan was recently transferred to the Millwoods location which is not a convenient drive for me, however, I still go down to see her every time because of the excellent service she provides. I strongly recommend Gagan if you're looking to be waxed.
I have been searching for a place to get haircuts for months and could never find a great place until my visit to this salon!! Great service and even better people.
They are fabulous and providing great services..great customer dealing ..thanks rajvir di ..staff is superb...
Neelam is very friendly,Taking care of customer very well.When I called for an appointment she sounds so well coming.Service was so good,Clean and safe environment,While she was doing her job never took of her mask.Thank you so much,I love that salon????????????
Best services they offer
worst customer service.dont lost your time. They dont have enough staff. Very long waiting time. And behaving badly with customers.
I am regular client in Allard location, i really like my eyebrows and waxing always, i really like gagan and she is good in customer service. Thank god finally i found someone to do my perfect eyebrows. Thanks
Normally have a good experience here but lately the staff has been slacking. Worst experience this morning when i got my upper lip waxed, and the lady dropped hot wax (didn't cool it down first at all) on my chest, lips AND my hair, and didn't apologize. she waxed off the stuff on my chest with a strip instead of using the oil to clean it, so obviously it was a little sting. and grabbed my hair and started going through it with the oil. she was being really rude and rash about the situation as if it were my fault. did not offer a discount or anything as i were paying, very disappointed. the LEAST she could do is apologize and didn't have the audacity to do that
i' ve been going there since they open their gates for the first time in 2012. they provide amazing services with decent pricing .staff is bilingual and they know how to make their customer happy.
I have been a customer for a while at the Millwoods Location and have always had a great experience. Recently I got my hair higlighted at a different place and the stylist compleltely destoryed my hair and the colour in the end was not at all apealing. The next day I made an appointment at this location with the manager who fixed the colour, improved the hair quality and saved me from the bad hair higlights I got somewhere else. I highly recommend this place, the staff is friendly, epecially the manager who knows what she is doing.
Absolutely terrible. Dirty, no proper cleaning procedures in place. Staff did not follow up on the service pricing she told me before the service. Very poor service. Avoid This Place.
I had A pleasant experience. Went in for waxing and everyone greeted me nicely. The girl doing my wax was polite and nice and knew what she was doing. I didn’t go in there with unrealistic expectations of going in like a warewolf and coming out like a Swan. Didn’t go there to find my one true love. Went in for a service, it was given in a nice professional manner, that’s it that’s all. All these stupid reviews that make the place look bad are probably by those who go there with unrealistic expectations as I mentioned above. It was my first time and I wasn’t told to give them this review but I do feel that they do deserve the praise. Prices are reasonabale and service is good. I will definitely be going back. August 21,2018- went in again to get my eyebrows done, man the lady is good. Totally forgot to ask her name but she deserve a hug. My eyebrows look amazing and it didn’t hurt at all. Will go back again and again.
Seriously, I myself can cut my hair better than the unprofessional staff at this salon. My personal worst experience with hair cutting.
Worst customer service I begged one of the lady to do my eye brows at 6.15 pm she said it closed due to long weekend and so many staffs were there. I explained I travelled 1 hour to reach there she couldn't help me Worst customer service North Indian ladies
Quoted 120 for a hair cut and color (have super duper short hair already) and end up over charging to $185. Worst service ever and 10/10 highly NOT reccomend.
It’s great salon .. clean friendly & very good customer service , I loved my haircut
Best Salon in the city for eyebrow and waxing specially if you have appointment with Neelam.
Burned my face with hot wax
Good salon value for mony
Has to be the worst salon ever. The price gouge lioe crazy, they’ll tell you a haircut and straighten is 35 but once you get to the till it’s $25 for the cut and $35 FOR THE STRAIGHTEN!! And the haircut you get has to be the worst in the city. Absolute trash, they can’t even speak English properly. My sister went and this was her experience.
I have done my waxing and facial by neelam today.she did it so well, thankyou neelam.
I think this place is expensive.
I have had the best experience with Nu Look Salon & Spa. I cannot think of anyone better to go to. I have been going there for more than 3 years and will only choose to go to them. They are very down to earth and understand what you need to get done. One thing I love is the way they do my dye my hair. They have the best knowledge and great prices.
Best place for hair cut & color
My wife always go here but i was not because i used to go to other cheap places. Today i decided to go here. Good experience. Naveeth is professional hairstylist. Little above than the average saloon prices but definitively worth to pay. I will always go here to Naveeth. Thanks for keeping this place clean. Nishan
Good value for money. Great services. Clean and hygienic.
Got my hair cut and colour done today, I'm very satisfied. Wish I could give them more than 5 stars. Thanks Jessie
Very good salon for haircut & colour. I loved the service and have been going here for years, but I don't understand why there are so many negative comments
Went here many times for brow eyebrow threading. Worst customer service. Staff is very rude and unprofessional. Wouldn't recommend to anyone
Worst service ever. I went there for hair highlights they messed up totally . Simply disgusting.
Excellent service for haircut ,eyebrows, Facial and waxing.
This is a good place for men's haircut, Also good for women's all short of beautification
I had o3 facial at this location and it was a very relaxing experience. Rajveer did my facial and am definitely going back to her for another facial. I have had facials done at other salons in Edmonton and this one was the best facial I have ever had .
There was a lady who was doing eyebrows she was so rude and they are so unfair i was in line and she did other person eyebrows thats so unfair i think this place is not good so bad customer service i dont like this place at all thats y i gave them 0 star
I have been coming to this location for 2 years and I am very happy with the service! please see Neelam for waxing she is great!!
I came here for hair treatment and completely fell in love with this salon! Their services are beyond expectations. Really friendly and professional staff with comprehensive knowledge about the niche. They had all the necessary products which is rare for my hair type. I faced no issues and really enjoyed my visit. Money spent right!
HORRIBLE. They do not care about their guests, well at least not me and my family. They did a terrible job and were rude. Do not recommend.
I go all the time here but the girl who did my eyebrows with the thread today was so inexperienced. She was in a hurry and she ruined my all forehead with the thread marks and even blood was coming. When i asked for foundation to hide the marks she said i didn't find any foundation which i didn't like because she wasn't ready to help me, she didn't realize her mistake what she did. I will not go back in this salon in my life because of today.
Very nice and friendly and their prices are very economical and affordable. Great service. Always satisfied.
If it would have been possible, I will give them 0 rating for the make-up. Don't waste you money and time. Make-up was done very unprofessionally.
The rude staff they do not even have lil smile on their faces every one work hard but it doesn’t means that u shouldn’t show any customer service skills..some girls are as much rude that i even can’t explain otherwise work is good I’m satisfied.but kindly plz improve some customer treating behaviours..thanks
Professionally well behaved staff
Lost my business after over 5 years of patronage. I've been coming here since they opened up to get my eyebrows done, but this past weekend I was turned away becuase they said they were too busy and not enough time. However, right after I left, I saw 2 more ladies walk into the salon for eyebrows (WALK IN APPOINTMENTS) and they were happily served. Terrible customer service. I would give 0 stars if it were an option. Sad they lost a customer in a matter of minutes.
Had worst and bad experience. Very Poor customer service. The one who cut my hair who seems working there for 4 years is very bad in her attitude with rude behaviour. Very unprofessional and worst hair cut she did to me. I will never go back again. I would not recommend any one to go there
Service in Punjabi language!! Nice people
Excellent Experience For Haircuts, Definitely Would Recommend to people wanting haircuts.
Very nice very friendly ???? . I have been coming here for past 3years. Rajveer and neelam are the best.
I got my Brazilian done form them, my most of the skin got ripped and peeled, and so many hairs were left on the bikini line plus other parts, One of the unsatisfying experiences.
“The Horrible”, customer service. As i entered and asked for certain services, the lady at front didn’t reply and others ladies just peeping from distance and were busy in talking. I waited like 20 mins but no one bothered to come and ask, or atleast reply to my question even when I walked out. Such a nonsense, they don’t care about customers. If you want to get services, go somewhere else don’t waste your money at this unprofessional place.
Slow and very unprofessional. You will waste your time waiting for your turn.
"Worst customer service ever. Don't waste your time and money here."The ladies working at this place have no respect for customers. I was really disappointed with their service.