We've got all the opinions of real people like you who buy the products and services of Headmaster's Salon and Spa (Hairdressing) in the territory of Alberta (Canada).
To this day the firm has a rating of 3.8 stars out of 5 and that score was based on 127 reviews.
You must have seen that it reaches an reviews average is really high, and it is founded on a very large number of scores, so we can say that the assessment is quite faithful. If many people have bothered to value when they are pleased, is that it works.
As you know, we do not usually bother to set opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Hairdressing belongs to the category of Beauty salon.
This is my go to place for my bi weekly haircut. Rajni is good hairstylist with friendly demeanor. Very clean salon with nice soft 90s Bollywood music in background.
Very bad experience from this salon today One trainee hair cutter cut my hair without introduce he is a trainee and messed up my hair and he asking help for other cutter to fix my hair It’s unacceptable to play with customers hair If some one going there make sure a right person to do the job
We had a very good experience with this salon today and the staff is really professional. My daughter's response after the haircut, papa it's awesome..
Pathetic service. No hair dressing sense.
Good
Never mind
I have had both good and bad experience there. I feel the owner is nice. But unfortunately she has some bad employees with unprofessional manners. Sometimes they rush to get the job done and dont put that much effort.
Pathetic customer dealing! The staff really needs to learn what customer service is, went there yesterday just for eyebrows and they decided to close the store before 9, just because these ladies felt like it, and instead of being polite and explaining the reason, they were screaming from the inside, no no we are closed we are closed, their google listing showed they were open, that’s the reason a person would drive all the way, might as well just change your hours instead of misguiding people and then lacking the decency to treat people with politeness.
Service is good
I just got my eyesbrows threaded and what a phenomenal job as previous estheticians have messed up my eyebrows. I will definitely recommend this salon ????
very good place and good quality
Immensely disappointed by the poor service, unprofessional behaviour of their hair-dress “jassi” as all he asked me to wait for max 15 minutes, but the overall wait time lasted for an hour. I clearly mentioned that I need no funky haircut, which he entirely ignored and ended up with some kind of a mohawk haircut, to which I angrily responded and asked him to chop my hair off further. The haircut is so poor and unsymmetrical that it seems as it’s been cut by some novice hairdresser. I won’t even give 1 star to them. Totally unprofessional and do not value others’ time.
Usually very busy, book an appointment. I liked it but some of my friends were not impressed by their expertise in haircuts. Maybe its better for ladies
Worst haircut so far in a while, lady was super rude to me.
Really bad customer service . Staff don't know what they are doing. I ask for one particular hair colour but they give 3 different kind of hair colour on my hair . Looking funny . Staff was applying to much chemical on my hair just to match the colour and still didn't match . Really disappointed .when I complaint they still didn't care .
Excellent customer service, just did my hair cut yesterday and love it. The owner is really polite and friendly.I will definitely Come back again.
Good service
Super nice and clean salon, got my hair cut done, very reasonable price and customer service is great. Will definitely go back
Simi did an amazing job on my hair, haven't had satisfactory results in a few years... she took her time to listen to what I wanted and cut/ wash/ styled accordingly. Was also very good accommodating me and my little one. Thank you ????
Giving excellent service keep it up ????
I took my daughter to that hair salon and they did disghusting hairstyling to her hair she is very very upset. Don't ever go to this salon!????????????????????
Arsh and Harman both are really good. Their dealing with customers is really great and really appreciated. Thanks.
Worst ever customer service you can expect Surprisingly not by the staff but owner himself Guys working there are so polite
Awesome customer service everbeen received, great hair treatment, highly satisfied with the service.
Best salon in Edmonton clean and peaceful best sevices
Unprofessional. Went for a full face threading session and was taken in 30min later than my appointment, thereafter leaving the salon I noticed I still had hairs left but didn't bother going back cause I had other things I was running late for due to their lack of promptness. I'm never coming back here.
Amy is the perfect guy for highlights. He knows his job very well. I highly recommend this place. I love the way he did my hair. Aman was also very good with the facial. Thanks guys. You made my day!!
Unexperienced don’t even know how to do a proper beard cut this is what they did as their best Would never recommend this place to anyone ????????
Good service &staff
“Great place.! I have got done my hair cut and colour by - Ammy .Great guy for hair services , and very personal customer service. Highly recommended
Have to revise this review because they've lost my and my family's business. They will prioritize walk-ins over appointments and they lie about the wait time. I've attempted to make appointments and had been made to wait several times for 20+ minutes. The last time, it had been 30 minutes so I got up and left because they decided to take a walk-in for a facial right before I showed up. I feel like they don't really care about customer loyalty and they want to make as much money in that moment as possible. I do not recommend if you're looking to spend less than an hour at the salon for a hair cut. They might offer low prices but it's not the best value in the area when you factor in time spent waiting.
Good services , Friendly, professional, and highly recommended! Salon has beautiful décor and a pleasant atmosphere
Worse experience!! None of them are well experienced in trimming or cuttung and the charges are worse. Way too expensive. Don't waste your money!!!
Really good service and price
I visited today and got hair colour from Ammy.. It was such an amazing experience with Ammy.. He is really very good person, Professional as well. I enjoyed 4 hours service here..
Worst customer service. Visit only if you need to get your hair done by novices or you need to really shave all the hair of your head. Had to give a start just to post the review.
Did a great job. I really love my hair cut. A great place. ♥️
Very good service good place to go for facial ,threading highlights
bad service recommend great clips or somewhere else, very rude staff.
Good service
I’ve bin to so many salons in edmonton but Headmasters is the Best salon in Etown cuz of their best service, all the guys are really friendly. Bin here few times now and just cant complain, every time i try my best to find something bad in them but finally i quit. GREAAATTT JOB guys keep up the good work.
They don't even know how to fade your hair
Always excellent experience with Sameera. Highly recommend for hair cut, hair colour, eyebrows and facial.
Congested place. Not following covid related precautions. Not a clean place. Not hygienic. Do not sanitize their tools and equipments. No cleaning of chairs for new customers. Use tools from each others stations, without asking whether sanitized or not. Same Cape used again and again. May become reason for virus spread.
Best place for Hair Cut in Edmonton.They are well trained and professional liked this place I got a haircut today.Will surely visit next time for haircut.
Very bad service rude staff. didn’t taking coupon ????????????????????????????????????
Excellent service ????????
Very bad service....the staff doesn't care about the customers.....awful experience.. would not recommend this place...
Extremely happy with the services provided by Rajani, Usha, Sameera and Aman. From Mehandi to make up everything was awesome and done professionally. Thanks a lot to everyone for making my day special. Archna Sharma Basu
Clean, fast and experienced service!!
Friendly, professional, and highly recommended! Salon has beautiful decor and a pleasant atmosphere.
I'm in love with my hairs again...Amit did a great work on my hair.. Straightening/Smoothening..❤️????
I went here and the barber who cut my hair did a fabulous job I will definitely recommend visiting this barber shop
Great place to get a haircut,hairstyles,laser hair removal techniques and many more.Really happy with the results. You guys should try this place out and you’ll love the results.
I am utterly disappointed with my experience here. My visit was nothing short of a disaster that costs me not only money but valuable time as well. My hope is that my experience was a rare occurrence and won't happen to other customers. Any one of the incidents that occurred would be enough to make for a bad experience, but I went through many in one visit: 1. During the perm, staff ran out of curlers (perm rods) and had to get some from the other branch/store. This happened not only once but TWICE! This added to the delay in completing the appointment. 2. Based on the numerous previous perms I've had, I expected staff would apply chemical carefully on each curler. Instead, the staff sprayed the chemical indiscriminately all over my hair and scalp. This caused irritation on my scalp. 3. While washing my hair, my entire back and clothes got drenched. I had to change into a gown that the staff provided while they dried my clothes. 4. Total time for the appointment was 4.5 hours! They told me that it would take 2 hours, 3 hours max. We all know people's time is very important. 4.5 hours for a perm is unbelievably long. 5. The WORST part: I specifically requested big, wavy curls for my perm. I showed photos to the stylist, and he acknowledged the look I wanted. HOWEVER, the result was the exact opposite of what I requested. Instead of big wavy curls, I had numerous ugly small curls. The stylist said to give it 48 hours to see whether things might improve. For all my previous perms, I saw the expected results immediately after the perm. Anyway, there was no improvement at all so I came back. As a temporary fix, I was offered free hair styling on the day of my event/party. I was also offered a permanent fix (perming my hair again) after a week but I did not bother to come back as we know that would mean more chemicals being poured into my hair/scalp in a short period of time. Plus, there was no guarantee that they would make it right.
One of the worst place to go for. Staff doesn't even know the C of customer service. Either they should just fire their entire staff or just shut down the salon.
Great staff. Good bank for your buck haircuts
Love their service. Hairstylist Sameera did a great job. ????????????????????????
Guys: Don't get haircut from a girls there, they just can't do simple fade, not knowing what is straight in front. cannot balance hair from front. all are uneven.
Nice staff!
They just called me and told me it wont happen again. Perfect. I m happy. Mistakes happen. All good now. Definitely go there again for hair cut.
Awesome and professional services by staff.. wonderful interior.
Here worker have alot of attituded , not properly knowledgeable ,do job always in rush
No greeting, sad faces of staff, had a hair cut but staff rushed it to finish. Didn’t even clean the cut hair off the head
I remember my kid’s hair the barber was Usha. She doesn’t know how to cut. She started cutting hair from top and she cut very small. Without asking. Even she was expecting tip. Moreover she charged already 14$ for my kid which should be $10. If she doesn’t listen or ask customers she shouldn’t take step to cut hair easily. Worst experience ever.
$12 for a basic men's haircut, hard to beat that. Will be returning
If don't know what you are doing with people's haircut why don't you stop...
Waiting for so long and the girl who supposed to come and cut hair was roaming here and there talking on phone not at all interested to come and do her work really bad service.And then her attitude was also like she was doing a favour on me.
I wish I could give zero star. The worst hairstyling services ever. Took my son for haircut and his hair was ruined. My husband got his haircut, but the lady who cut his hair did wrong styling even though my husband explained well before she started. Thought to give this salon another try and I went to get my hair cut and styled...but got my hair ruined badly by the stylist. Now I'm waiting for my hair to grow out so that I can go to someone better for cut and styling. Seems like no one in this salon knows how to cut and style hair. Would not recommend anyone to this salon.
Had my perms done just simply loved it. Ammy is the best stylist in town. Do visit.????????????????
don't go no respect of time , lady at front can't understand meaning of appointment, when i reached there at my appointment time she said you have to wait 30 minutes.
WORST CUSTOMER SERVICE EVER! Booked an appointment With Amy 2 weeks ahead of time. When I went there, he acted like he forgot about my appointment. He told me to wait for another hour , Anyhow I agreed to wait and after an hour, I called back just to confirm about my spot, he told me to wait again for another 30 minutes. Then I decided not to go because I value my time. I can find another hairdresser easily in the town, just wanted to try his work for the very first time! I will never recommend him to anyone!
If I could give this place 0 stars I would. I've been going here for some time but recently their customer service has declined. They are disrespectful to their customers, their supplies all seem very cheap causing my skin to react poorly each time. Would not recommend.
Best place for going.staff is very friendly.i got best hair cut.i spend to much money on my hair but I never statisfied.the lady who did my hair she did excellent job..highly recommend thanks
They do very good job but most time we have wait for your turn.
Best salon in the town. Neat and clean, great service, good staff. I recommend everyone should try one time.
I went in to get my upper lips done through threading (around $3.00) and the attendant did not thoroughly do her job. I also told her to go through them one more time and get the hairs on the side of my lips but even after she went through them again there was still some hair left. I checked her work in the car and at home and decided to go to another salon that same night to get my upper lips threaded one again. I agree that this salon has cheap prices but the quality of their threading job reflects that price value.
Booked appointment at 12, came at 12, but after 40 mins of waiting, they are still on other customers. I had my class to attempt at 1pm, can’t wait anymore, so i left. There were other guys waiting who had appointment even before me. Around 12:30, there’s a person walk and said “i have appointment at 2, but i got a call from you asked me if i can come at 12:30, so I’m here now.” Then they made him wait too. Definitely worst experience. As a salon they have no spirit of contact, as a person, they have no sense of time. A total failure as a new shop. If you wanna anything else rather than wait for them the whole day, don’t go here.
Walked in they took me right away. Rajini cut my daughter's hair very nice job!
Beat service
Very bad customer service. Wait for an hour and hour
Sameera can cut hair well.
Sorry guys, but What I heard about you was wrong. I'm not happy at all. You bro totally messed up with my hairs. I didn’t got wht i expect from u guys.
I went there today for my highlights. I got it done first time and Ammy did a great job.... he is a very experienced hair stylist and is a great personality... Thank you so much for this wonderful job..... i really recommend this place and would definitely come back..:)
Applied for a full time receptionist position before Christmas I have the experience lived close by never was called for a interview and they're still looking for a full-time receptionist
I stopped going there, but I went to get my hair done by Ammy. He did a really good job. He has great customer service and is very friendly. Will definitely be going back.
Excellent service , highly recommended Hair salon Great hair cut by Adil.
Best Salon in the town , The custom service is on the point . The employees are super friendly. I recommend it to All.
Why you will argue it's my money my hair..the lady she refused to do haircut as I told her ..this is not done guys ..keep your attitude at home .never ever will go back to them.
Not good! I went to do my hair color and just after 2 months my hair color was fading! I did call the salon and they promise me to call back because of Covid-19 they were close!! 3 months has passed and no one has the courtesy to call you back! Bad customer services and waste hard working 250 dollar
I usually went there for my hairs , recently I did my hair straightened , and the guy Ammy and Lady Aman are super professional and so decent in talking ,did their job super well ., I must recommend it.
Wait times can be long because they mostly do walk-ins. I don't recommend making an appointment. Arsh is ome of the guys there that does an amazing job. Staff is friendly and prices are average.
My "go to" Salon. I love the music and friendly service.
Ranjit was very nice.she did a very good job
Great service very professional staff
Good experience staff
Was good
I had such a wired experience with them. I wish I could give them 0 star. I went for my eyebrows today. The lady who did my eyebrows she was over the phone (while doing my eyebrows) for whole time and she messed up my eyebrows. I would not recommend to anyone.
Very professional and nice staff. Arsh always cut my hair really good .
Great staff
Very unprofessional staff. Poor service. Never going back.
Worst experience. They r not professional . Messed with every services. I suggest everyone not to visit there if u love ur hair and face
Got my hair cut from guy name Arshdeep (not 100% sure)! Was the best I got in edmonton! Price is really good! Would love to see him again!
One of the worst salon in Edmonton. The guy took good amount of money from me to color and haircut + give me shampoo to use afterwards so that color does not fade away= $380 but after 1 week my color starts fading even after using shampoo. I went to show my hair and he told me it happens due to my post delivery hormonal changes. I ask him when I ask him before colouring my hair he told me it does not matter... please donot go to them they just want to make money . I ask for refund partially and return his products which he gave me he refused it to take.. no customer value nothing.. the guy is very rude and at the same time one another customer is also upset and came to complain him about his hair cut. I really wish if this owner changes his habits and give good customer service. NEVER GO THIS GUY.. HE JUST MAKES MONEY AND SERVICE IS ZERO. I WISH IF RATING IS IN NEGATIVE I SHOULD GIVE HIM NEGATIVE ???? RATING.
poor customer service. No value for time, made me wait an hour while there was no customer when I walked in. I used to go there but never going back again.
Professional and Friendly staff !! Gets the job done nice and quick and that too at reasonable rates!! Keep up the good work #keep growing ????
One of the best in area. Recommend to visit once and try them.
This is an excellent salon. Jas is an amazing barber. I've never had any complaints. I would definitely recommend this salon to everyone. Staff are friendly and dependable. Overall excellent customer service.
“Great place.! I have been having my hair done from harman .Great cuts/styles, colors , and very personal customer service. Highly recommended!”
No respect of time
They never picks the call this is third day i am trying
Great service!
Got a haircut from another location 17 sector .The guy who gave me a haircut was Adil .Very knowledgeable about haircut and well priced. Will go see him again ????????
The lady was doing my face wax while she was doing that she told me that I have to do little bit hurry other client are waiting out side.oh really she doesn't care about my waxing . I also had hair cut which was worst experience I ever had.
Worst service ever. Wasted my time ,no one bothered to acknowledge me and another lady sitting there. Staff simply ignored both of us. I won’t recommend this place ever to anyone.
Nice staff there but one drawback.even if book an appointment still you have to wait
Don't know I have never heard of this place as I said before my working with a sextant and a pencil is far more accurate than your so called electronic junk ????
Was there for a root touch up It is a proffesional palace Highly recommended
I recently went there for my highlights Amy did it amazing..!! I am obsessed with my hair..! He is very talented, hard worker and very nice as a person as well. I am really thankful to him for my wonderful transformation..!! ????Amy u r the best
Awful colour experience. They DO NOT understand how to colour blonde - destroyed my hair to the point I have to have colour correction done. Seriously just avoid.
The lady who cuts kids hair, doesn't know what to do. Please don't visit the store for kids haircut.
Very good and affordable place for hair cut.
Good job
Visited the salon, as my normal barber was out of town for the long weekend. The wait was long which is understandable, but staff after seating me never acknowledged me for the remainder of my long wait, however continued to take breaks too talk to each other. Once it was finally my turn the hair dresser tried to hurry my haircut and did a TERRIBLE job, as it seemed he was trying to rush through my haircut to help someone else he knew right after me.
Worst hair cut ever. BIG NO NO !!
Great Service, I wanted to do Different style for my hair and Sonia did exact style what I was looking for. Excellent Service. Staff is so awesome and cooperative.
Jas was my barber for the last 2 years. He used to take nearly an hour for my haircut and beard trim. Since he opened his own salon he rushes to finish in less than half hour. No more quality work just quantity. He is very rude now and their customer service is also horrible. Never going back again.
Amy is the best hairstylist and the way he does hair styling and blow drying and highlights. And aman does the best eyebrows.
I think, they don't deserve any star. Owner is nice but employees have big attitude. Listen lady, I don't care about your attitude . Keep your attitude to yourself. I wait for half an hour for threading ,when jassi was away. No one made effort to tell me about waiting time. Now I stop going their Because of their attitude and wouldn't recommended to anyone.
Great place to get haircut. $10 for men's haircut. Awesome owner and great staff.
Excellent job. Nice place, very quick service.
They were not happy about us being groupon customers and were pretty rude about it. The owner is always nice and friendly but there are some bad apples working there. The place was very crowded and there were no proper sanitizing procedures which made me very uncomfortable. I would not recommend this place to anyone unless they change the attitude of the people working there. Better attitude would attract more customers.
Customer service is very good. Great work. But you need to wait with appointment
Ammy trimmed up my hair quickly and beautifully. He's very personable. I get all of my salon routines done here and have always appreciated the care I get. Sue