Here you have the feddbacks of people like you who are purchasing the services of EvelineCharles Salons - Spas - Beauty MD West Edmonton Mall (Hairdressing) in Alberta (Canada).
Right now this firm has a score of 4.2 stars out of 5 and the score has been calculated on 127 reviews.
As you can see it has an average rating is good, and it's based on a large number of feddbacks, so we can conclude that the valuation is very accurate. If people have bothered to rate when they've done well, is that it works.
As you know, we do not usually stop to give opinions when they are good and we usually do it only if we've had a problem or issue...
This Hairdressing corresponds to the category of Spa.
Amazing cut and the Pro4 facial was Amazing!
I love this place, I think her name is Angelina, and transformed my boxed dyed hair that had 4 different Color’s and turned into this beautiful blonde balayage. Even though she did tell me that there’s no way my hair can go light and that it would take lots of sessions. Definitely worth the $300 and definitely coming back.
Thank you Hibo for colouring and cutting my hair, I was kind of skeptical about cutting my hair at first but in the end everything turned out great, I love my new hair! Will definitely go back to see her soon ????
I have had Michelle as my stylist for several years. She always understands what I am looking for and delivers every time! She is very professional, knowledgeable and I recommend her to anyone looking for an amazing stylist.
Do Not Book An Appointment Here!!!!! Especially with Marina! I booked an appointment with Marina who was the high tear stylist , they were already late 25 minutes with my appointment, but I waited patiently. The minute she grabbed me she was immediately rude; she didn’t introduce herself and wasn’t friendly. Feeling a hostile unkind energy from her, I thought I’d just ride it out because I was really excited about my hair . When we started talking about what I wanted i could already tell that she wasn’t willing to work with me at all, and that was before she knew fully what I wanted. She was extremely rude and unprofessional. After we chatted for a little her final choice was that she was unwilling to work with me because I wasn’t doing what she wanted even though she should be willing to work with me because it is my hair after all. I drove all the way for my appointment which I would’ve been paying 400 dollars for in tears. What a horrible experience, the level of rudeness and unprofessionalism was unacceptable. This is my last trip to Evelyn Charles unfortunately.
Honestly, Eveline Charles Academy is a great educational experience! I have so far been attending the Professional Esthetic program for six months and love my experience. I've learned so much in the modules I've been taught in. The teachers and staff are friendly and welcoming and they really give you the knowledge to succeed as an individual in a salon/spa environment! THAT BEING SAID; YOU are the one that has to put in the work, the time, the effort, the patience and the wanting ability to do your very best in order to succeed. If you do not show up, there will be consequences. Do I agree that you should pay the required amount for missing a day. No. I think its inadequate unless you get the teachers full attention for the whole day. But if you choose not to come that is your decision and you should have to deal with the consequences, if it's a valid reason, then surely you shouldn't be penalized. As for quotes for each unit, it should be based on the class size and clientele. Some are more excessive BUT the experience that gets you ready for the "real world" makes up for it. I just don't agree to having to finish all quotes in order to pass UNLESS you do not choose to participate or a teacher requires more hands on from you. As for the fashion show experience, not everyone is interested and that is okay. Personally I loved it. Yes it was stressful and I paid my own money to make my models the best I wanted them to look, BUT you do not need to pay anything out of pocket. They have extra clothing, classmates might have extra supplies you need and you can borrow. It's all how you view the project and what you want out of it. That being said, they did change dates a few times and some models couldn't take off work, so be cautious when picking models. Luckily, our models could take off those days. But, watching them walk down the runway was the highlight and made the experience that much better. All in all, if you give 100%, in return you will be successful. I really enjoy this program and think it's a great learning environment and you will be very knowledgeable on the modules you learn. I'm very happy I picked Eveline Charles Academy as the school I am attending and cannot wait what the future holds for me!
Kim was super nice and did a wonderful job
I went in for a bang trim with Anzhela Kotlyarov. Not only did she give me what I wanted, she showed me how botched my front layers were from my last hair cut (not done at Eveline Charles) and proceeded to FIX IT so I wouldn't look like a clown anymore. 10/10 would recommend. This woman knows layers.
I had an appointment this morning with Kim Malenga. It was her first time doing my hair. She's awesome with a great personality, funny , easy to talk with. She handled my hair with care and followed my instructions regarding my hair. I definitely will be back. Overall just a great time everyone at Evelyne Charles is always professional and nice.
The students are eager to learn and very knowledgeable and the teachers are caring and constantly checking up on the work of all of their students. The prices are incredible, but prepare to spend extra time here as it is a learning environment. I spent 4-1/2 hours getting a full head of foils on super long hair, toning and then a hair cut. At a regular salon I would have spent far over $300.00 and here I spent under $60. The students work for their grades, so be sure to leave a tip for them when they do a great job! Very happy and I will be going back.
Now I know most women like to pretend they don’t get Botox but hey who are we kidding. I went here in the last ten days, they had a sale and who doesn’t like a sale I’m super pleased with my results and had a great conversation with the lady who did my injections. She’s very knowledgeable and not one bit unapproachable If you’re looking for a new place to get Botox or have never tried it then go here. No pressure to spend more than you can afford
Anzhela Kotlyarov takes the time to make sure everything turns out perfect. Does a great men’s cut! I highly recommend!
I got a haircut from jamy and it perfect
I highly recommend Isidra for a signature pedicure. She is amazing. This is not just a service, it is an experience. Pamper yourself!
Took my daughter and 3 friends for pedicures for her 13th birthday. We were welcomed warmly and the staff were excellent from offering water while waiting and then for the pedicures. Great service!
I had a wonderful “self love” day arriving at 10am and enjoying an entire day of a body scrub, massage, facial, manicure and pedicure! The 2 ladies that did my treatments were amazing! Thank you Farhana and Corina! You girls are fantastic!!!
Best $35.00 I have spent in a very long tiime! My massage was exactly what I needed after this long month! I highly recommend coming in to give yourself some relaxation & self care!
Amanda always takes great care of my nails! She's is professional and a high quality esthetitian with a high attention to detail! Great service! Highly recommend!
Amazing hair cut for my daughter. Very knowledgeable and pleasant stylist “Martin”
Staff was very good and helpful. Anzela made sure that the solution wasn't too strong for me and that I didn't have a reaction. Staff is super friendly and knowledgeable. Going back in 2 weeks for my colour.
I never liked my hair cuts. My first year at UofA (1997-yeah, that long ago!) I found a hair dresser who cut my hair amazingly. Soon after I found her, she aid she was moving to work at Evelyn Charles. This was Southgate mall in Edmonton. So, I followed her there. After a year or so, she moved away. I was devastated. But EC told me all stylists go through same training and curs are consistent in current style, they keep your records and get to know you. They also have a spa I fell in love with. I don't cut my hair anywhere else. 2 years ago, I took my eldest (12 years old) for her first REAL haircut, by an experienced professional. She loved it. Cuts on pause for covid, when she could go back they revolutionaries her hair. And our last cut for first day of high school, amazing again. And this one she was joined by her 10 year old sister and did a phenomenal job. I have never had a bad experience, been treated less than professional or poorly in any way. The only salon open at present is west ed, and they have always been polite and patient for consulting styles, describing products and made my girls feel like princess.
I have been seeing Senior Stylist Michelle at Eveline Charles since I moved over here 6 years ago. I actually used to see Michelle for my hair when I lived back home in Ireland. I couldn't believe my luck when I landed here and realized she worked here! She is so highly skilled with years of experience and always stays up to date with current trends and training. Her creativity with color and styling is amazing and in addition to that she is just the loveliest person and will listen to what you want while giving her professional advice. I am a fussy blonde!! Michelle is a master at color and can do all different types of blonding techniques.The staff in general are always professional & attentive. The salon is always very clean & has a glamorous feel about it. I love going there for a pampering hair day and feel like a new woman coming out of there! Thank you Michelle for looking after my hair for so many years ❤
Nav is my favorite. She listen to what I want, she is kind and very professional. I always feel satisfied with her services . Nav you are awesome
Hibo is an amazing artist! She is very professional and helpful to work with. I went from long hair to short hair, and I was blown away from the results. Definitely recommend her!!! You can check out her Instagram at @hibogeorgehair ☺️
I enjoyed a very relaxing pedicure, clean, friendly and professional
Farhana is awesome !!! I went in for my facial and I loved it .she was very professional and would communicate and explain to me what she was going to do . I felt so relaxed and really enjoyed my facial with her every time when I visited there. My skin felt great after and I would for sure go back for my future services. she also recommended me products and i absolutely love every product. Thank you farhana for all your help. Your service was excellent !! i have already and will definitely continue to recommend your services to others in the future.
Brittany is the best. I got my haircut twice from her, and it was perfect both times!!! Couldn't be happier. I hope they open a south-side Edmonton location again
I love my haircut and the service provided by Anzhela. Such a good job and patience thank you. Amazing scalp massage it was so relaxing.
Anzela, thank you so much ! You make me feel beautiful! Also thank you so much you informed and recommended me Eveline Charles Salon spa services . Gulya
Corina provides lovely massages and is very professional and friendly
As always Michelle did an amazing job.Her skill and professionalism shine whenever she does my hair.Without hesitation i can say she is the best.
Danny was great! I got my first proper haircut after >year, so my expectations were very high. Two days later and the results of the blowout have not changed a bit! Not to mention that I not once had that awkward feeling of sitting in a hairdresser's chair, wondering whether the stylist knows what he is doing. Danny was very confident and from the beginning he understood my concern with my very thin and dry hair. He gave me many tips and was overall very nice. I was surprised a little bit by the friendliness of the staff, the efforts they put into making you feel welcome and the number of compliments they give away. Later I found out that it's just a part of the Canadian culture, especially in the service industry (where people often work hard to earn their tips). I guess it was a bit of a cultural difference, but fun to experience something new! Would definitely recommend EC at WEM!
Michelle is absolutely Amazing! She is so professional and talented!! Such a beautiful person. What an experience!! Thank you so much Michelle I LOVE MY HAIR!!
Unfortunately I ended up with a bit of bleeding after some rough cuticle removal during my pedicure. My initial polish selection from the sample card that I was provided was not available, and I was not offered the paraffin wax treatment that I had initially booked (and I was not charged for it when I mentioned it at the desk). Not exactly what I would have expected paying top dollar at Evelyn Charles.
I had a very positive experience with Kim here at Eveline Charles. I was here to have my hair corrected after a negative experience at another salon. Kim took great care of me and took the time needed to fix my hair! I highly recommend this studio and Kim!
recommend it’s a really good place
I had my hair cut, coloured and highlighted by Anzhela Kotlyarov she did a fantastic job . I have people coming up to me asking me where I get my haircut done regularly. I Feel great and I definitely will be back to see Anzhela. I would highly recommend going to see her for any hair service needs. SLL
I just recently had my first experience at E.C. and it was a fantastic one. Emilee delivers a fade/cut and a head massage you won't soon forget. She made sure to ask about my preferred style and executed it to the letter. Great experience. Will be back.
I would like to recommend Ligita. I was happy with the service. She was attentive, precise and easy to communicate with. A very genuine person. I will definitely book future services with her.
Whenever I go to the salon I always walk out unhappy because they never give me the look I was going for. I’ve been trying to achieve balayage for awhile but no salon seemed to get it right. I decided to try a new a salon, being this one, and I’m so glad I did! The sweet gal who did my hair, Andrea, achieved the exact look I was going for. I finally walked out of the salon so happy!! It was overall a good experience. Everyone was very friendly and the salon itself is gorgeous. I recommend booking with Andrea!
All staff were fantastic! My hair was a mess when i walked in but they worked some magic and gave me a cut im SO happy about!
My whole family does haircuts with Anzhela Kotlyarov. She is really a professional who will find and suggest a good solution, will do everything accurately and efficiently.!!
Zero skin consultation before my anti aging facial. Infomercial about products when I already use all salon products. And girl put a SHEET MASK on me for a $300 facial? A SHEET MASK. You have got to be kidding me. That’s just insulting.
Might be a good place for a haircut, but if you're looking to go to school here I highly discourage you from going here. 5 teachers left in the few months I was there, I've had salon owners tell me that they don't hire from our school, and they almost never have the colours you need to complete an exam. I'm currently enrolled in Mr.barber, and I felt like in the 3 weeks I've been here I have learnt more than I did in the 2 months I was learning cutting there. Choose wisely.
It was my first time here and Merima cut my hair. Now I'll be a faithful customer of Merima's. You can really see her years of experience shine. It was great customer service and I'm definitely coming again.
Marima is very pleasant and knowledgeable.
I’ve been going to Evelyn Charles since moving to Edmonton nearly seven years ago. I started with a blow out one day just to get a sense for the vibe of the place. Over the years, I’ve moved a lot and I knew I’d be sitting, on average, in a chair for 2-3 hours about 8 times per year and that’s just for my root touch ups. Yes, I’m high maintenance and I wanted a bird’s eye overview of the place. From my very first visit, the experience was professional and top notch. I have probably over the years had six different EC stylists do amazing blow outs for various occasions, but my two main girls are Christina and Michelle. Initially, Michelle kept my hair looking gorgeous and (coming from damp Ireland), she knew exactly what to do to keep frizz away. The girl has ninja skills! Her five round brush blow out method is mind blowing. She is like Houdini. When she went off on maternity leave a while back, it was like she had filled Christina in on everything I needed to make the transition flawless. Along comes the amazing Christina and she didn’t miss a beat. Christina, like Michelle, always goes the extra mile to make sure I get what I want every time I visit. We’ve all been to the stylist that gives you what they think would look best on you! Christina listens to me, asks questions and together we arrive at the best solution and the time flies during my visit. During Covid, she has maintained her professional style all the while following strict Covid protocol and somehow I forget about the masks we are all wearing and enjoy my time in her chair. I always enjoy the conversation with the stylists at Evelyn Charles. They are sensitive to how I’m feeling that day and I’ve never felt uncomfortable or had anyone discuss inappropriate things or cross boundaries. I have found the front desk staff to be accommodating, pleasant and professional and I’m loving the new text confirmation system. The spa-like ambience in the salon is intentional and this team has figured out the perfect balance to make every visit feel like an escape. I cannot forget to mention sweet Kamlesh. She is such a knowledgeable aesthetician and understands the concept of being gentle. Thank you to the entire team at Evelyn Charles. It truly does take a village! Well done you!
I have got many complements for a few months now and I decided to post a review. My two teenage boys were on our family visit in Edmonton last September and they had discovered this beautiful place. If you have teenagers then you know how hard, almost impossible make them happy, but at Evelyn Charles Salon they were treated by an “ Angel “ . Anzhela K. made a magic and my always sceptical boys came home with a big smile! One of them made a perm , that looks amazing even now by the way, and my second boy had a very cool mid fade that looks wonderful on him ! So when I came from Ontario to Edmonton for a visit a few months ago I had no doubt where to go to treat my really bad COVID hair that haven’t been touched for almost a year . I had an excellent experience from the minute I walked into the Eveline Charles Salon to the minute I left. The atmosphere in the salon was peaceful and serene. It looks like the REVEAL in a HGTV episode. . . like an interior designer's dream. Anzhela made me feel like a million bucks. While she was washing my hair she gave me a " to die for " scalp massage . She is an absolute genius with a pair of scissors and best colourist I've been to, hands down. I've received so many compliments on my colour and cut since my visit. It's so refreshing to find a hair professional who knows what would look best on you, and you trust that the end result will be exactly what you're looking for. Her extensive knowledge of style gave me the confidence I was looking for. The hair care products by Evelyn Charles that Anzhela recommended to me are truly wonderful, I am loving my Shampoo and Conditioner , not only it smell wonderful my hair feels wonderful too ! The prices are worth every penny. If you want get treated like a VIP there’s no other place you should go to for your next hair appointment .I just wish we would have this Salon in Ontario , If I could I wouldn’t go anywhere else. Thank you so much Anzhela once again!
Jamisen spent hours to color correct my daughters hair. She made every effort to make sure that the correction turned out perfectly. Jamisen gave her full out physical effort to the success of this change and I believe this wonderful stylist is one of the best I’ve dealt with in a very very long time. Great, excellent work!
I had a spa day at Eveline Charles for my birthday and can I just say I’m so thankful I did! Natasha J and legita ( I’m so sorry if I spelled your name wrong) we’re so incredibly friendly and provided 10/10 services it’s so evident that these ladies want to make you smile! and if you’re looking for a lovely massage I insist you go see Shareen she is wonderful I was so relaxed and my muscles are happy. Nav handled my hair and can I just say she is so fun to talk to and did an amazing job on my hair. Overall I have to say I will definitely be returning to Eveline Charles for all my future hair and spa needs, thanks ladies !
Merima was the employee that worked on my hair. It was my first time there and I can say that the experience and quality has already made me a returning customer. The haricut, service and communication were all at an immpecable quality level.
I have been going to the Academy for more than 10 years and have always been very satisfied with my service. However, on my last appointment the instructor didn’t pay attention to the color formula and then tried to fix the mistake with foils. After I realized what the back of my hair looked like, I called to get the mistake fixed, I was told nothing could be done because my appointment was 16 days ago and the rule was after two weeks my complaint could not be addressed. I feel my situation wasn’t acknowledged and I was made to feel that I was only trying to get a free service.
I can’t speak highly enough of this salon. Merima is the definition of perfection when it comes to haircutting and coloring. I’ve been getting compliments daily as a result of her work!
Currently in the progam and I love the teachers and the friendly environment I am taking the 5 day esthetics class and it is going by so fast i am having so much fun
If your looking for quality work book with Natasha shes amazing no regrets! ???? (thank me later ????)
Nice spa .. they given you Royale service . Super team take care about you....????????????
Love this salon so much! It is such a relaxing, professional vibe! My stylist, Michelle, is insanely artistic and always does an incredible job on my hair. She also recommends wonderful products that keep my locks in top condition. Thank you so much!
Always a look forward to with such lovely therapists Corina & Shareen.
I asked for Balayage and got Highlights instead even when I told the stylist that I don’t want highlights. I’m really disappointed.
The teachers are great and I can't wait for the new academy to open!
Amazing service from Merima who was working on my thin hair. She was very skilled and pleasant, I was fully satisfied with the result and the experience. I will definitely come back!
I am currently a student here, instructors and everyone is great! I am beyond excited to our new location!
I see Kamlesh. She is amazing. Clean, professional and always makes me feel comfortable and I get the best service! I recommend her to my family and friends. ⭐️⭐️⭐️⭐️⭐️
I was a student almost 3 years ago in the calgary academy I've recently finished my hours in my apprenticeship and I am still required to show my transcripts. I have contacted the school numerous times to get a hold of my transcripts before my blue book expires. I have experienced nothing but absolute disappointment from management, admissions as well as teachers at the school! This academy has no sense of communication, organization, as well as urgency. Lucky I cannot get ahold of anyone higher up than admissions, I dont not recommend this school to any aspiring stylist.
Very happy with my experience here! The student working on my hair was very nice! Have always had great experiences here
I am currently a student at Eveline Charles Academy and have been since July 2019. I decided to come here because of the fast response that I recieved out of all the school. I decided to take the professional esthetics program. My experience this far has been great. The teachers are awesome to work with,the administrators in the office are great to talk to about anything and are super understanding. The only thing I would change is better communication and better organization. But all in all its a good school to come to.
I had microblading and Brazilian and underarm laser treatments done by Farhana. She did an amazing job on my brows as i have always struggled with sparse brows and an odd shape, and she completely transformed the ends to better suit my face exactly the way i asked for. She also did them very precisely so that they were even and looked like my real brow hairs. She was very knowledgeable about the before and after care. I also have been getting laser treatments done with her and she is always very considerate and attentive to my requests and makes sure i am as comfortable as possible during the procedures and makes sure i have all the proper after care ointments and instructions. I will continue to get laser treatments with her and highly recommend her as a very skilled esthetician for these services :)
Corina is amazing when it comes to Massages, if you’re looking for a thorough every muscle and limb stretched or worked on - Corina has your back, literally lol. She goes above & beyond. I’ve always gone to Eveline Charles for their kindness, professionalism and cleanliness. Worth every penny ! Thank you Corina - see you again soon ????
My teen son had his first appointment with a senior stylist at EC and received wonderful service and consult from Michelle. She was attentive, provided great advice on styling and managing a new hair cut and was a professional stylist all arround. We will see her again! Thank you for the great hair service.
Came here for the first time to get my brows waxed for the very first time. I've been hearing mixed reviews from all over the place, but I absolutely loved it. I was given great customer service from the moment I approached the front desk. I got smiles, welcomes, asked about my day before I got my service and was brought to the lounge and offered refreshments! The lounge was clean, comfortable, and had magazines to read while I waited. The wax was absolutely wonderful. Finished quicker than I thought but the results were fantastic. I'm so in love! My brows look great and the amount of work put into them was wonderful. I had such a great experience coming in and out of the store that I will continue to come back! I really loved the W.E.M location's customer service and services! I definitely recommend coming here to get eyebrows waxed!
i had a facial with Farrah, it was suppose to be for an hour. During that hour she went for a 10 minute bathroom break and we finished 15 minutes early. She charged 20 dollars extra for a SHEET MASK. I came to get a facial to relax and the entire time she was talking it was all an infomercial to sell me extra products for a facial i was already paying $230 for. WASTE OF MONEY DO NOT GO HERE!!
The stylist I see is Andrea and she is absolutely amazing! I have been going to her for almost two years now and every time I go she nails it out of the park and I am just in aw of her work and get so so many compliments.
Both my daughter (11) and I have enjoyed seeing Nirali for many years for hair services. There are many reasons why we continually return. Nirali has incredible attention to detail, listens to client wishes and also adds her professional feedback (helping us make decisions we have always been happy with). I have never been disappointed with my colour (always solid for me) or my cut. My daughter had an amazing balayage yesterday...Nirali is an artist. Also, a shoutout to the friendly atmosphere at WEM and the SAFE feeling with all the covid protocols.
I have never loved my hair more!!!
Wonderful service, Anzhela K. Very professional , and knowledgeable in what she does. Took extra time to understand my needs and explain what would work better for my type of hair. She made my hair look so much better, I will definitely return.
Got a hair colour today! The service was fantastic! Students are learning so well, because they have an awesome teachers out there! I had zero knowledge about the hair colour specialy when you wanna go for lighter from dark (east indian) hair. The teacher explained me so well even I feel like I have enough knowledge about the hair colour!! So thank you so much for the BEST service experience I ever had!!! DEFINITELY RECOMMENDED!!!!
Fantastic as always. Shareen and Corina are both awesome, my wife and I go for couples massage whenever we can. Always excellent amd feel like a million $ when we're done!
They have great service, efficient and an amazing crew. Merima is my hair stylist, she is amazing and very great at her job. I 100% recommend her.
Looking to get my full certification in hair dressing. Samantha was friendly in informative on the phone and very warm and welcoming when we met for my tour. The place is classy and timeless looking when you walk in. Very clean and the displays were tidy and stocked. She answered all my questions and even a few I hadn't thought of. Then we toured the floor and class rooms. The stylist working there had smiles and so did the patrons. The classrooms were large and well lit. We took a look at the esthetic areas, which were tidy and well organized. I even got to meet Miss Eveline! Such a grand lady and welcoming too. Beautiful Academy. I can't wait to start my education here!
I was new to edmonton and needed a hair dresser I could trust to colour cut and style my hair well. I tried other salons and hair dressers and I found there was always something I walked away not feeling confident about. Michelle at Eveline and Charles is absolutely without a doubt incredibly talented, I always leave her chair feeling confident and gorgeous.
Michelle does an amazing job every time, really takes the time and effort to work with you and ensure you leave with exactly what you had your heart set on. My hair looks beautiful, thank you Michelle! Staff is friendly and accommodating, clean and welcoming atmosphere as well. I would recommend Eveline Charles highly to anyone looking for beauty services. 10/10
Thank you so much to Anzhela Kotlyarov and the EC staff for accommodating me on such short notice. Anzhela was absolutely incredible and I couldn't be happier that I found her that day. Very talented hair stylist.
The best service : Anzhela is the best. Of course I will come here again and nobody did better than hers. I will be there everything and her regular moving forwards... ????????????????????????
Jamie cut my hair and I had a great experience. Super happy with my cut and she made good conversation. Will be back in 6 weeks!
Andrea is fantastic!! She has been cutting and colouring my hair for two years and I couldn’t be happier. Andrea’s creativity and passion for hairstyling is evident in her attention to detail and continued professional development. I know I am always in great hands in her chair as she is easy to talk to and makes great suggestions.
Had an amazing experience! My hair dresser Sara took the time to understand my needs and took her time making sure my hair is perfect! I felt like she cared more about my haircut than I did! ❤️ Great atmosphere! Worth the money to feel pampered!
I’ve always been terrified to get my hair cut but I needed a cut desperately. I went in to see Martin and I couldn’t have asked for anything more. He brought my hair back to life, bringing my curls back. He was also very considerate making sure I was happy with the length he was cutting before hand, he made me feel very comfortable. I haven’t had a better experience. I highly recommend.
I love going here. I always see Natasha for waxing, she's incredibly nice and very professional. If there's ever an issue with scheduling that may come up, which is rare, they make sure to contact me right away. I definitely will continue to go here.
I have seen Natasha for brow waxing , and facials . She is absolutely amazing. Very detailed work , and she educates you on what’s best for your skin.
Christina is an amazing colorist and stylist. Wonderful service too.
I was there last week to see Hibo for a hair cut. My hair had gotten a bit out of control with covid. But Hibo advised me how to treat my hair and get some moisture back. I was worried about cutting all the dry split ends but Hibo did amazing and service was 5 star from her. Only negative was Front desk staff wasn't the best.
The whole experience at EC WEM was a mess. I booked the appointment a week in advance, called the day of the cut to see if I can push the time ahead 15 mins and they didn’t have me booked. (!) thank god I called or I would have shown up there with no appointment. The cut is terrible. I’ve never complained before for a cut in my life. I couldn’t do it there either, the hairdresser was super nice but oh man. I have fine hair and she managed to give me a cut that looks like a mushroom. I asked for a bob, light layers and lots of thinning out andshe did none of that. It’s insanely blunt and just a choppy blunt mess. There are also really long chunks of hair which looks like she forgot to cut? Ive had to tie up the front for weeks to hide how horrible it is. The thing that makes me the most upset is that I paid $100 for this cut!! I didn’t get a head massage or anything. Plus when I booked the appointment they told me it was going to be $80 so on top of all this I was overcharged. Another insane thing is that after the cut I just smiled and thanked her, didn’t even realize how bad it was until later so I didn’t say anything and she said to me to come back soon so she can spend time putting more texture and layers in it next time. This appointment was to get the length right. Um what? I’ve never heard of that ever. I gave a two star because she was really sweet. Bad haircut, bad service and a complete ripoff.
It was my first visit to EC with high expectation i booked for hair and nails. I can say the worse service with unprofessional girl. I showed her the picture and i asked her can you do the same thing and she was like of course but after 3 hours of doing my nails and wasting my time i got a bad color with bad shape. Then she was like you can come back the next day and i will change color, i came back and told her this is not the same thing asked you for then she was like what do you want me to do!! she should know her job and how to do the nails in perfect way not asking me. I'm really frustrated and Samantha at WEM was really unprofessional doing my nails. They need to be trained in a professional way.
Received a gift card for a mani and a pedi for my birthday. I was so excited to finally use it post-lockdown! Ligita did my pedi and she was so pleasant and efficient, she did a great job and my UV gel is holding up nicely! Samantha did my mani and a really cute daisy design on my nails. Again, our conversation was great! I had such a nice experience but am disappointed by the quality of my mani. Not even 5 days after and half of my nails are lifting if not already completely peeled off and the two nails that were built up are misshapen. I think when your nails are finished you’re just so excited that you don’t really get a sense of the quality until your home and can take a better look. I don’t work with my hands so I expected the UV gel to last longer than a few days. The experience was 10/10 but really sad that the quality of my nails didn’t live up what I had anticipated. Staff was very friendly and the salon was very clean. I would revisit for a pedi!
I don't recommend this place. I had a haircut last year, my haircut is not symmetric one side is longer and other side has too many layers unprofessional and too expensive I paid $100 just for a haircut. Till now I am trying to fix the horrible haircut.
I went to Eveline Charles for the first time and it was amazing. I had Andrea as my hairdresser and from the beginning she was spirited and positive. I got a beautiful balayage she explained the technique to me and the result was amazing. Finally I got a fantastic hair stylist Andrea made up for it though! I will definitely be coming again . I recommend this place!
I had an appointment with Nirali and she did an amazing job. I felt like a hair model when I was done! My hair is long and fine and she cut it in a way that maximized volume. I wanted a change and she gave me shape around my face without compromising length. She is personable and fun and my hair still feels great. The salon follows all Covid protocols. I was recommend the salon and Nirali to all.
gave me more than what i asked for, the employees are beyond professional to what they do! greatly recommended! i come here everytime i need something done to my hair and never regret it!
Merima is great! She always gets my hair exactly how I want it with the blonde! Always happy with the results :)
I would not go to any place that associates with people that are just Bad. This place has people that associate with very bad people. Very bad.
It was my first time with Andrea and she exceed more than I expected. I went there with a certain style in mine something I was confortable with since I like to change colours and I have a pixie hair and she suggested ideas and she played with my hair and I love it...her confidence and knowledge made me trust her and for now on she is my person to go..thank you Andrea for doing no an excellent job I’m loving my colour and hair cut..????❤️
I went for a haircut for my first time in 9 years! Michelle took care of me and gave me the perfect balance of her input and my vision. Thank you to all the staff at EvelineCharles in WEM for the great experience!
I love the service I receive at Eveline Charles, WEM location. I am a return customer of Anzhela and she never fails to impress me. She listens, suggests and creates a great cut or colour every time. Highly recommend.
Nice professional place, took my kids for hair cuts, Anzhela is very friendly and competent, kids love going to her for hair cuts, highly recommended.
My mother received a cut and colour from Christine. Her hair was light brown to begin with and she was wanting to lighten it up and add some blonde. She was told it is not possible to change the base colour of her hair because it will not pull (it was light brown, not dark at all) and that she could just add a few blonde pieces here and there. She told my mother it will look much different once she is done. It looked exactly the same and there was no difference at all. She assured my mother before they started it was going to be a big change. She then expected her to pay over $300 for nothing. This lady is supposed to be a senior stylist?? We will never be coming back. This lady was too lazy to give my mother want she wanted and then tried to get full price. For literally nothing. Oh it also took her close to 4 hours to have my mother leave with the exact same hair as when she arrived.
Emily is a wish come true! seriously goes above and beyond! I've been with her since she started at Evelyn Charles Academy. Now she's all graduated! Yay Emily! won't see anybody else she's amazing Incredibly knowledgeable seriously talented like amazingly talented! I can't say enough wonderful things about her. I have one of the most difficult hair types to work with I'm African-American and German and Aboriginal. She really took the time to learn about my hair and how we could achieve the goals that I wanted ! I cannot recommend her enough she's freaking awesome! Emily you found your talent girl and a forever client!!????????????????
Jamie Johner was the stylist that worked on my curly hair. She was friendly, polite and very knowledgeable which was evident from her ability to explain the techniques she would use to layer my hair. I was impressed by the fact that she took time to listen and understand what I want and then focused on suggesting the way to reach that goal. I would definitely be back and would recommend Jamie to anyone. As well just wanted to mention that the salon staff was amazing, even though I was a walk-in during pandemic time, they treated me with exceptional care and attention. Great compliment to the ladies for an outstanding work!
I have been seeing Merima, and to say that I am satisfied with every visit is underrated. She saved my hair and she convinced me to try lighter highlights, WHICH I LOVE! I have brittle and dry hair, but thanks to her my hair is shiny and slick. Highly recommend Merima!
This is most family friendly spa we've been all the way from Drumheller! My kids absolutely like the stylist... very accommodating front desk and yeahhh absolutely satisfied MOM HERE that had a haircut AFTER THE VERY CHALLENGING PANDEMIC!!! Kudos to this SALIN AND SPA TEAM! Keep it up!!!
A place for great service with really good professional team. I felt renewed afterwards and it was great to be rightly understood. Stylists are really great, make you feel at home, the aesthetics service is perfect, professional, super-clean. The location is wide and safe. Already booked my next appointment!
Kudos to Revlan. Her Sports Pedicures are the best. My feet take a beating and she restores their energy. Love the Parafin Wax finish!
Anzhela was amazing ! She has done my hair 3 times now and has always made it look amazing ! She’s professional yet very personable. I always have an amazing experience with her and I’ll be coming to her for sure ! :) (PS hair wash and scalp massage was AMAZING! Silk fusion mask was so nice and made my hair smell amazing)
Facials should be relaxing. It was so loud Hearing staff or a class laughing and chatting, made this experience not relaxing at all and the up selling the whole time during a facial is not a good idea. People go to facials to relax not what we experienced at all. Went for a pre wedding event. Very disappointing
I had my hair done by Nav for the second time today. It came out absolutely PERFECT. Nav is a magician with hair and gave me exactly what I wanted. My bleach and tone is flawless, and she always styles my hair beautifully. Nav is extremely calm and polite, and my experience was so relaxing that I almost fell asleep. You won’t be disappointed if you see Nav for your hair.
I have been seeing Natasha for about five years now. It has always been hard for me to find a hair stylist who understands how to cut and style curly hair, Natasha understood. Every time I make an appointment I always look forward to seeing her. She encompasses professionalism, style and grace, She will always sit down and discuss what I am looking for in a cut and colour. She takes the time to ensure every piece of hair is perfect. I have always left the salon feeling like a million bucks, in love with my refreshed hair. I highly recommend making an appointment with Natasha. I have sent family and friends to see her and they have all absolutely loved her and their hair!
I had a "level 7" (and has also been working as a hair dresser for 26 years) hair dresser cut my hair. And instead of listening to my ideas on what i want for a hair cut he did his own thing. I usually have no problem with that as long as the cut is good. Its been 2 weeks and i HATE the cut; very choppy and too short. also when he was washing my hair it was very uncomfortable on my neck... there was no cushion or towel provided.. very displeased with the service and will not be going back. If i could give 0/5 stars i would.
I have honestly never been so pleased while walking out of any hair salon in Edmonton, (I've been to A LOT) not only were the stylist professional and warm welcoming but they truly love the profession they're in and it shows. This is the experience and talent that should be expressed in every salon, thank you guys so much I'm absolutely coming back !
Staff is very professional! I always come out of the salon loving my hair. Thank you Andrea Ledda! Never feel rushed while I'm at the salon. Truly very satisfied with the services there as well as at the spa!
Called as I was stuck in traffic due to construction and wanted to advise I would be late and if there was an opening for later. They advised to come and they will squeeze me in. I ended up only being 5 minutes late but the fact they were still willing to fit me in was awesome. I am a regular client of the south location which is sadly closed now so I do have to travel 30-40 mins to the west end to the location to see Kamlesh. But she is worth it! She knows exactly how I like my eyebrows done and actually listens when I say I don’t want bushy eyebrows. All staff was nice and very friendly to my son who came alone for the appointment. Already booked for my next appointment
Always a great experience at Eveline Charles. They do incredible work. Always very happy with my services. The location is very classy. Everyone is so friendly.
Farhana Rehman - Advanced Esthetics & Laser Technician, I have received excellent services a number of times. I would recommend Farhana to anyone who enjoys facials -my favourite is the microderm abrasion. Farhana is also very skilled at laser treatments, she ensures your experience is not only comfortable but also very effective! Thank you Farhana!
Recently saw Natasha for cut and color, always happy with the results. Takes special care and really listens to what I envision. Always get compliments on finished color and style. Would recommend her to anyone.
Lamont did my hybrid lashes and also the touch up a few weeks later. I love them! Looks natural. She’s very professional and made sure I was always comfortable. Highly recommend.
Do not choose this as your hair school. There is way better. The witch they have managing it got her degree out of a cracker jack box im sure.
Jamie is absolutely amazing. No joke. Part of the reason I moved back to Edmonton was because of her ability to give me exactly what I want. I just had a cut & colour done by her yesterday and my friends and I absolutely love it. It turned out perfectly. I highly recommend Jamie. Make sure you book in advance. You won’t be disappointed you waited - once you see the results. Posted by Johnny’s wife ????
I went here to get highlights and a touch up I asked them specifically not to put toner on my hair except root area. They did not listen and did what they wanted. I left looking like a cockroach in color. I was very disappointed. Also I notice that the owner does not seem to respond to negative reviews on here??? One would hope they would care enough about customers to listen and respond to al reviews not just positive.
I always go to Anzhela. She is always very friendly and polite and gives a great haircut
I had my hair done twice by Angela Kotlyarov and she's amazing!! She understood what haircut I wanted and she did a great job perfecting it. Thank you Angela!
Very welcoming from the time I walked through the door. I think about 4-5 employees had come up front or passed by and all were very friendly. Danette did an amazing job fixing my hair color as it was an experiment gone bad. She was very friendly and super easy to talk to. I will definitely be back and would highly recommend. I didn’t give 5 stars cause it’s a little more pricey than I’d expected but worth it.
I see Hibo for hair and Legita for laser and they’re both great!
????great hair salon, Jamie is a fantastic stylist and really knows her stuff. Never leave feeling like I did not get the best value for my dollar.
I am very happy with my haircut. Anzhela took the time to find out what look I wanted, and made suggestions for a great style. Would definitely recommend!
Very welcoming and friendly, as well as felling the real spa treatment and the high-end atmosphere will definitely bring me back to this establishment very soon
Great experience for a quick curl before a party
I booked in for the “you deserve it” spa package And it was absolutely fabulous! Corina and Farhana were both very professional and gave excellent treatments. The whole day was extremely relaxing and just perfect!
Revilyn is amazing. Will definitely see her again. Thank you!
The past two times I have been to Evelyn Charles’s I have have had really bad hair dressers. Mainly the hair dying. The stylists both seemed to have a lot of self confidence witch made me feel comfortable and relaxed that they knew what they were doing. The first guy I had seen a few times and the last time he was supposed to colour my hair with ashy grey highlights but botched the colour and it looked really bad. And the last time I had this new girl, she put so much (highlights) in my hair that it looked like I was wearing a blond mop on my head. Both times the cost was over a hundreds dollars between 100 and 200 I have a bad memory. I won’t ever be going to Evelin Charles again. They don’t have the qualifications or knowledge on how to colour hair. I give them a 0/5
I wasn't sure who to schedule my hair cut with, and after reading lots of good reviews about Merima I decided to book an appointment with her. She did a phenomal job! I have thick hair and she was able to wash, cut, and style all within an hour (most stylists take 1.5hrs!). She was friendly, personable, and attentive to my needs. Thanks Merima :)
Jamie is INCREDIBLE! I've seen her for a little over a year now. She is so understanding and so patient- she truly listens and always gives exactly what I am looking for. It's so important to trust your stylist especially when you have finicky hair and Jamie has always done a wonderful job!
Facial seemed like a sales pitch for product. Also, was told the only facial I could afford (as a special treat) was the basic one for ‘teenagers’. Front desk was strained to seem like she cared. Would not go back.
Lagita is the best I ever had at giving foot massages! ????
Natasha is always provided our family with the best cuts and colour service. I would recommend her to anyone. Always listens and gives suggestions.
Anzhela did an incredible job with my haircut. It was my first time at this salon but her decades of experience showed! She knew exactly how to take the style I was going for and make it work best for my head/face. Excellent attention to detail and professionalism, comes highly recommended from me!
I hosted a fundraiser for first responder and armed forces PTSD at Lexus of Edmonton on March 17, 2016. My stylist and team had to cancel at the last minute. The student coordinator at Evelyn Charles was fabulous - she had everything arranged within 24 hours to help us out! Twenty students for hair and make up came to the event and did a fabulous job. They were all on time and all models looked wonderful! I can't thank them enough for volunteering their time for such a worthy cause. I will definitely call on them again for my next show!
I was asked to come in and be a male model by the new lady that just completed her hair cutting coarse. Michelle did a great great job teaching the girls. Michelle’s a pro. Did a good job cutting My hair. hair looked great. I would highly recommend her and Evelyn Charles to anyone. Friendly staff and a great atmosphere. I’ll be back.
Imagine my surprise when I arrived for my appointment with Michelle only to be told that she called in sick that day and I was now with someone else. No apology, just “didn’t we call you? Oh, I see we didn’t.” As my regular stylist was on maternity leave even seeing Michelle would have been my first time. The cut I received was OK, but not great. This is not the first time Eveline Charles has done this to me and if it was done to me I know there are others that this has happened to. With the price of obtaining services from this salon is not cheap to start with, being moved to a different person without my knowledge or consent along with the less than top notch service I have grown to expect from this salon I have opted to take my business elsewhere. It is to bad as I have been an Eveline Charles customer for 9 years.
Wonderful experience very friendly and helpful and amazing service!
Was a great overall experience. Everyone there was happy and very helpful. They took my jacket and shopping bags for me. And I had a great chat with my hair stylist. Will be returning again in 3 weeks for my next haircut. ????????♂️
I’ve had many excellent experiences at Eveline Charles. They always treat me so professionally and I always leave happy with my new hair. I highly recommend this place. Natasha did my latest haircut and I LOVE IT!
Went there the other day. First time in like 15 years but before it was my go to place even before the name was changed to Eveline Charles (it was Bianco and Nero in the 1990s). Well run, family business. Angela K. was great. Everybody is very competent at their jobs. For any other business owner, the problem with Google reviews is the people that are satisfied almost never write reviews and the people who are complainers (even the best businesses and operations have demand people who complain about the stupidest things) tend to post stuff online. So I decided to help out EC and write a review. You know, if they have been around for this long and have had this much success, obviously they are very good.
Kamlesh Sharma was good to me when I got a manicure and offered me products for the care of my hands and cuticles.
Farhana Rehman has completed several treatments of laser tightening for me - I am absolutely thrilled with the result! My neck area especially - it has easily taken several years off my looks! Rest assured that you will not be disappointed with the results of laser tightening and her services!!! I highly recommend her to all. Call to book your appointment now!
We love Ligita. Followed her to Eveline Charles a few years ago. Took a short break because of Covid and the distance to WEM. Had to return to have her fix my daughter’s eyebrows! She is professional, pleasant and so knowledgeable. Thank you so much!!
My sister recommended Anzhela Kotlyarov for hair colour and styling to my mom. She did an amazing job. Her hair never looked better. She was very polite and helpful. Highly recommend her!
My entire experience was top notch, from making my appt, to reception to the consultation and services delivered. The staff listened were respectful and exceeded my expectations for customer service. Anna was very attentive, and knowledgeable. I felt refreshed and pampered after my facial !!
I’m currently in the cosmetology program, and even though it has only been a month, both the students and the teachers have been so kind and helpful! Overall it’s been a positive experience so far :)
I saw Michelle recently and she was so fantastic, regularly asking for my feedback as she went and discussing the details of my cut so I knew what was happening. It turned out exactly as I had wanted and it's been awhile since I've had someone like her work on my hair. I've found my new person!
This was the first time I went to this spa/salon. I have never had such good customer service from a Salon/Spa. This place is impeccably clean and beautiful as well as spacious. They give you a robe to wear and offer you tea/coffee or water. I came in with a very bad dye job that has been going on for 5 years. My hair is long (down to my waist). I was terrified that I was going to have to cut it off to fix it. The ladies here are amazing. Anzhela Kotlyarov was my stylist. She is knowledgeable, great communication, caring, funny and sweet. She took her time to talk to me about my hair before we jumped into another colour. I told her what I wanted and she DELIVERED!!!! 100% on mark!. The cut is fantastic and she showed me how to do beach waves in my hair. She spent hrs with me and saved my hair. The price was amazing and I am 110% satisfied with the outcome. I will now be making this my new Spa/Salon. I will be getting my monthly Pedicures/Manicures/Waxing and hair colouring/cut done here. I am even going to look into the microbladed eyebrows. I was against microblading at first but after my visit to this Spa/Salon it has changed my views. The stylist only works on 2 clients per day so she spends her time with you to ensure she gives you the best quality experience that you will ever have. Top notch salon! See you next month Anzhela Kotlyarov and ladies. P.S : I went in there looking like I was 41 and came out looking like I was 30 again ❤️ You just got 3 new customers! I’ll be bringing my daughters there for your services as well!
Very good....professional....end result is superb ????????thankyou! Ken
I walked in and showed Quote a picture of what I wanted and asked him if he could work his magic and he did. Very meticulous in his work. Will definitely be back !!
Worst place ever! I booked a make over for my son's wedding & spoke specifically with the makeup artist. She gave me an appointment card for September 2 @9:15 AM. A week prior to my appointment I was at the salon for another service and took an opportunity to double check my appointment for Sept. 2. I was told all is good. On Aug. 31 I received an email confirmation about my appointment but it was for the wrong time. I phoned to notify the salon that my appointment is 9:15 AM and not 9:40 AM on Saturday. The receptionist checked schedule in the computer and again I was told all is good. However, come Saturday morning, the day of my son's wedding, I was told that the makeup artist is not working today and they had no one else to do my makeup! The salon could not offer anything to rectify the situation!!!! Talk about very poor customer service - no explanation, no follow up phone call. I absolutely would not recommend Evelyn Charles WEM location to anyone.
Over all great service, my haircut was good and I am happy. Edit .. someone got back to me an explain why the system keep changing the price, was able to book the service I need for this week. Super misleading ! You pick a time and price to only double it when confirming the booking. Plus it only shows you the price after you created an account. Don’t put a price if you don’t offer that service. I used to go to the Eveline Charles in the south and it provided great services.
Amazing service, great advice and I felt amazing when I left. I would definiately recommend to others and I will absolutely return in the future.
I had a great Mani/Pedi experience with Shae, my hands and feet were totally refreshed and smooth and I love the beautiful nail polish with French tips.
I have been to this salon in the past and have had great experiences; I needed a last minute appt and was pleased to book online for the next day. I chose the stylist based on EC FB page posts and was confident I would receive the cut I had in mind (as I was not happy with the cut I had two months earlier at a different salon). To start, the stylist washed my hair before getting an idea of what I was looking for which I thought was odd. After the wash, I showed a picture of the style and length I had in mind asking if the style of cut would work with my hair, and they said my hair was pretty thick and I wouldn’t want to go that short (neck exposed). I let them know I had cut it shorter in the past and that’s what I wanted, they said they would layer and texturize and I said that was fine. After taking some length off, I was turned towards the mirror and I said it was not as short as I wanted. The stylist then said “I thought we agreed on the style” and that they were layering pretty short. I said again, the length much longer than I wanted and I didn’t like it. The stylist then said something like “well ok, but since I’ve already started like this, it’s not going to work going shorter”. I was then very frustrated and said fine, let’s continue as it is because I’m not arguing about what I want. The stylist then said, “I’ll show you the back” hoping to please me and again, I said it’s much longer than I asked for. They asked how much I wanted off, held a comb about an inch higher and started over - but judging by the hair falling, they were not taking that much off and at this point, I just wanted it over with as I knew I would not be leaving with what I had initially asked for. I am very frustrated that my vision was negated by the stylist and do not feel the cut was worth the amount I paid. *Update: I was contacted by the salon very quickly and they offered a solution to rectify the situation; I’m quite satisfied with the outcome.
I have been seeing Farhana for neck tight treatments for a few years and she does a great job. She is the utmost professional and I would definitely use her for any other esthetic treatments I might need in the future as well.
What a lovely experience. Knowing that I am extremely particular when it comes to my hair, Merima was able to transform my hair into exactly what I had envisioned. Along with professional and personalized service, I can sense a great passion for hair styling from Merima. I will definitely be back to see her.
I have always looked for a hair stylist who knows, and who honestly tells me what looks best on me. I finally found this hairdresser in Martin. He knew exactly what suits me best and how to cut my hair, considering my hair type and face structure. I trusted him completely. He is very knowledgeable, a real pro. I would recommend Martin to anyone who is looking for a hair stylist with great skills and who will give great advice on how to wear and style your hair. I will look no further and if I could, I would give more than 5 stars.
Online app - works! (I've tried a few) Anzhela is a professional - years of experience and it shows. Front counter processes on point. Staff are super friendly :)
I highly recommend Andrea..she is amazing with her work.. very professional.. if you are looking for valayage she is the best.. I'm really happy how she did my valayage. For sure I'll Trust my hair with her again and again..
I went to EC to get my hair cut and a balayage as well as my hair curled and makeup done for my grad photos. I was very pleased with the results, as well as the price. The students were friendly and did a good job. There were instructors always available and checking in. The only downside is that it took bit longer than normal. For me, it took about 7 1/2 hours between two days to get everything done. So, give yourself extra time. Overall, I am happy with the experience and plan to go back.
Well I have been going the past 6 months for haircuts- love Natasha. She does a great cut. Haven't try any other services. But customer service has usually been good
Every time I’ve come here, the service has been amazing! I went in for a haircut today and my stylist was Anzhela. I highly recommend her, she was super sweet, extremely helpful and did an incredible job on my hair!
I had micro blading a few times with Farhana, she does excellent work, she is friendly, and makes sure the job she does is done with excellence. I highly recommend her.
This was my first experience in a salon. I came in wanting lowlights and my hairdresser suggested I get a shadow root instead. I listened to her because I was confident she knew what she was doing. Once it was done it looked like an overgrown root that was uneven and patchy. There wasn’t any transition between light and dark and it didn’t look natural like she said it would look. So me not wanting to be rude just paid for it and left. But I decided I wanted it fixed as it was very bad in pictures and my friends were noticing it. I was under the impression mistakes made by hairstylists would be fixed complimentary if brought to their attention sooner than later. Especially since I had already paid $190 the first time for a complete mess. But no they were trying to charge me another $190 ish for what actually turned out good. They refunded me a small chunk of the $190 ish. Although I don’t believe I should of had to pay anything since the finishing product of my first appointment was not anything I asked for or wanted. I will not be returning. Bad first experience in a salon. Another problem was that no one made clear what prices were for any of my services unless I asked them. I was charged $60 for a haircut and was not informed of the price so it was a shock to me how expensive it was when I’ve never had a salon haircut before. please inform your clients of the quoted prices before doing the services!!!! Aside from this the staff were very friendly and the second hair appointment was way better than the first.
Michelle did a fantastic job on my hair - she just knows how to deliver exactly what I want/need. And, aesthetician Natasha was great with my facial. If you are looking for a quality stylist or aesthetician, I highly recommend these two ladies. :-) They are also super welcoming and professional.
I have been seeing Christina. R for about 8 + years now, she is amazing, very professional , I change my color a lot but she always guides me in the proper steps to do it, and gives me the right products to help me keep me hair healthy. I would highly recommend Christina and this Salon to all my friends, family and clients
Lammy was very friendly and focused on detail. Would recommend anyone looking for a great cut
I hadn’t cut my hair in over a year, as I didn’t know why to do with it all. It was way too long and very heavy. I booked an appointment with Christina Romanuik, telling her that I needed it to be lighter and has to be something I could wash and go with. 30 minutes later, I walked away with an amazing hair cut! So happy I trusted her and I was not disappointed. I will definitely go back and definitely recommend her!!
Corrie-Lynn did a balayage/cut for me and my hair looks amazing! 10/10 would go back again to see her. I highly recommend her if your looking for a good stylist.
I highly recommend this. This salon is immaculate and the staff is so kind, especially the woman called Merima!
Kim is great; I’ll be back.
Anzhela k is amazing!!!!! I walked in with dry uneven hair and walked out with not only an amazing cut but my hair was so so healthy. I have never been so happy! She recommended the keratin mask and it definitely was worth it! Thanks again for such a great experience!!!!
Jaimie started cutting my hair after my previous hairdresser retired. Always scary trying a new stylist ! Well I was thrilled, I’ve just visited her for the third time . Jaimie is very skilled, listens and is honest and realistic about what can be achieved . Takes her time , listens and very detail, oriented. I highly recommend this stylist you won’t be disappointed. Lynn
My daughter loved her color and style by stylist Kim.
Had weekly prenatal massages with Corina leading up to my due date. The whole spa experience was lovely and the massages were excellent!
My 3 stars is a reflection of EC, not my new amazing esthetician. Revilyn is excellent. She is the first person to take time to style my brows properly, which others have noted are "difficult". Friendly, professional, abides by sanitation standards and is excellent. She gets 5/5 stars. Eveline Charles gets less stars. The salon is nice and is well maintained. It is popular, so it is quite busy. What annoyed me is that they did not maintain any restrictions when unhappily the provincial government decided that masking was no longer required indoors. They said that they would not require their staff or customers to wear masks, although most of their staff still wore masks. I did other personal services during this time and the places I went to continued to do COVID-19 screening and require masks for the health and safety of their employees and customers. One place did not, so stopped going there too. I stopped going to EC for about 3 months until restrictions were put back in place. Fortunately, that's when I was lucky enough to get Revilyn. Before my 2-3 month break, I had an esthetician who did not wear her mask properly (nose was always exposed) and whom I always had to remind to wash her hands. She did everything I asked her to do and never complained, but I should not have to remind an esthetician to wash their hands. Because of EC's position on no mask enforcement until it was made mandatory again and my concern about my esthetician, I went to another salon who that was still requiring masks, but the new esthetician got her second vaccine dose, she did not see the need to wear a mask (and they were not required indoors in Alberta), so I stopped seeing her too. After my last appointment, I was at the cash. A woman came up with no mask on and was saying something about liking the salon and vaccines and restrictions. That's actually what caused me to look her way and notice she was not wearing a mask. The man she was with was wearing a mask. Of course sometimes people do honestly forget to put their mask on, but whomever did her service should have reminded her to put her mask back on after it was completed. Maybe they did and she didn't listen given her comments. Masks are now mandatory in indoor public places. While I obviously don't know if she had an exemption, no one at the cash said anything to her. I moved far away from her. I get that it is uncomfortable for workers to ask people to put on a mask. A lot of people who don't wear them are aggressive and swear (I have had first hand experience of this), but it is unhappily part of your job now. If their workers are too afraid to do this, they need to do what some other places have done and hire a security guard. I am concerned about businesses that don't attempt to enforce public health orders especially this one given the services done.
I was a student here in 2008, I worked at the Eveline Charles Salon after school and then went on to teach at the Academy for 6 years. This is such a great company to work for - There are many rewarding opportunities for both students and staff and I am looking forward to the new Academy location at West Edmonton Mall!
I went to this salon a few weeks ago and was fortunate enough to have Anzhela Kotlyarov as my hair stylist. It is hard for me to even put into words what an incredible job she did on my hair. I went in to get a colour and cut as my last set of highlights had faded into a brassy orange tone. I wasn't really familiar with what I was asking for (ie is it a balayage, highlights etc that im asking for) but right away Anzhela was able to seemingly read my mind and knew what I meant. I brought in a hair extension and she was able to match my hair to the colour of the extension PERFECTLY. She corrected the brassy orange tone and gave me the most beautiful, soft, natural looking colour I've ever had. I have 100% never had a nicer colour and cut then this, I can say without doubt this is the best my hair has ever looked. Anzhela is such an incredibly talented , skilled, and experienced stylist and what she was able to do with my hair is nothing short of a miracle. The first picture in the striped shirt is my hair before, the close ups from the back are it next to the extensions (again perfect match!). Thank you so much Anzhela, I will 100% be seeing her again and would recommend her to anyone! 10/10!
Spent the afternoon being pampered at the spa with our entire staff from work. Natasha did an amazing pedicure and brow tint. Natasha was professional, friendly, gentle and attentive to detail. I'm all set for my beach vacation, thanks Natasha!
I've been seeing Hibo at Eveline Charles for years now and I always love our visits. Not only is she highly skilled at doing hair (especially blonde, in my case) but she is always a breath of fresh air who I enjoy getting to spend the day with. I had actually switched to Hibo after seeing one of the most highly recommended stylists in the city, and the switch was an easy choice.
I had Natasha as my stylist and she was awesome to talk to and did a beautiful job on my hair :) 10/10
Never going back. I showed up 20 minutes early for my appointment that was supposed to start at 10. 11:00 passes and I’m still sitting there watching client after client being helped while my stylist just decided not to show up to work. They reschedule my appointment for 3 days later, and after 4 days and hundreds of dollars later, I’m just not happy with my hair anymore. Regret going, honestly. I just don’t feel pretty anymore. Wouldn’t recommend to anyone. Would probably tell them to stay away.
Went to the West Edmonton Mall Eveline Charles location and had a fantastic experience. I went in for highlights and really had no idea what I wanted. Brandi, the colour specialist was very patient in consulting with me to help to figure out what I wanted. In the end I went with her recommendation and I absolutely LOVE how my hair turned out! Very relaxed and friendly atmosphere. Will definitely be going back!
This place is Amazing!!! I am incredibly pleased with the services. I have been going to this place for more than 3 years, front desk and everyone are professional, amazing, and very attentive to your needs. The facilities are exceptionally clean and welcoming. Every measure is taken while you reach the Salon: mandatory mask, temperature taken as you arrive, and you must sanitize your hands before your service. I highly recommend “Revilyn Martin”. She is very professional and deliver excellent service. Revilyn gives the BEST wax and facials services! She is quick, thorough, and coaches you through the process by letting you know when you need to take a deep breath or when a certain section will be particularly uncomfortable. She is an incredibly talented provider of skin care necessities! She is skilled and very professional in all aspects. The waxes are the least painful and fastest I have ever experienced. Her facials are excellent, she spends a lot of time doing the most relaxing massage work, and my skin always glows after that. I am lucky to found her.
..Don't hesitate to book with Frederico.. My hair dresser is out of town and booked here randomly. Saw him for the first time tonight and trusted all of his recommendations...and hair looks pretty damn fine. He's got it all figured out ladies with loads of experience. Trust me. Get on his client list before it fills up, won't be long. Great conversation& company, experienced, knows what looks good and seriously classy work. What more could ask for?
Michelle is always good with my son`s haircuts - attentive, and wonderful stylist! He`s all ready for high school.
Got my hair done by Anzhela and she was amazing, I would totally recommend her! She cut my hair the way I wanted and was super kind! Her attention to detail and precision was top-notch, will definitely be coming back!
I had an excellent colour, cut and style with Lee. I showed him a picture of what I wanted and told him to do whatever he thought would look best. He took the reigns from there and created a beautiful balayage with highlights that had depth and movement. I'm very pleased, thank you!
Highly recommend Merima!! She did an amazing job on my cut and style today! Great conversation, extremely professional, highly recommend seeing her if you have the chance!!
I’ve been a regular client of Eveline Charles . I love to do my hair cut with their professional hair stylist particularly Christine and Andrea are my favorite . They know what style that I was looking for, very friendly and professional. Very very happy with the service .
I had the pleasure of having Jamie as my stylist and it was the best hair appointment I have ever had!! She was so friendly and knowledgeable. She took her time explaining color to me as I had a lot of questions but she was very patient and did exactly what I wanted! I only wish I had her years ago but now that I have found her I will never go anywhere else!! Well done Jamie!!
I took my daughter here for her first facial. We were in separate rooms for our treatments. I had a lovely experience. Unfortunately my poor daughter left in tears. Her provider did a microdermabrasion procedure on her baby skin! She is only 16 and she left with burns on her face. The provider did NOT obtain consent and had her sign the waiver AFTER the procedure. I was beyond furious. I went back, manager was not in, a kind staff worker refunded me the price of the procedure and assured me the manager would call. Well she did 3 days later. I left her a message the next day. Two weeks later…crickets. And then I get a text asking for a review!!!! Here it is. Awful experience. Poor management. Zero starts. DO NOT RECOMMEND
I recently had a microblading treatment done with Farhana and am very pleased with the outcome! Not only do my eyebrows look great, she was very professional and efficient with the entire process. Definitely recommend!
Farhana is a gift from god. She has been my exclusive brow girl for 5 years now. She is the sweetest and specializes in so many different treatments from brow threading and tinting, to micro blading, to waxing, to microneedling and lasers. Anyone I know looking for an incredible brow girl along with talented esthetician that can do it all definitely needs to book with Farhanna!
Had great service from KIRA at the customer service desk. She answered all my questions!! She was very knowledgeable and helpful!! I am booked in for my well needed massage ????????????♀️????♀️
I highly recommend Farhana for all your facial,, laser, pedicure, waxing and dying needs, and I’m sure she is excellent at all the other services she offers. I have been regularly seeing Farhana for years now, and I don’t see anyone else. I trust her implicitly to recommend the service I need or to try.. She is extremely knowledgeable and listens to your needs and concerns and will explain the procedures and ask for your feedback so she can better serve you each time you visit. She will recommend products to purchase as follow up to your treatment and explain how to use them, but are under no pressure to do so. You are in for a treat when you book with Farhana.
To anyone having issues with their hair length, texture, frizziness call now and book an appointment with JAMIE. She is absolutely the best. I started going to her about a year ago and she transformed my hair from dead and layered to a beautiful healthy hair. She takes the time explaining what she thinks is best for your hair and how it will benefit you and honestly i never even tell her what to do. I let her do what she thinks is best and the outcome is amazing everytime.
I’ve have gone to Evelyn Charles for the past year, with stylist Jamie who is incredibly skilled with hair and colour, she listens to what you are wanting to achieve and can make suggestions that maybe you hadn’t thought of, she is very personable and easy to connect with. I wanted highlights a little lighter than usual, so she suggested toning them, making them an incredible colour. She will exceed your expectations.
There was miscommunication during my time at the spa/salon. Extra services were added on to my appointment without my knowledge. In the end I spent $50 more than what I thought my total cost would be based on what I had booked. I was upset that no one communicated the extra add ons with me.The employee at the front who was the team lead for the day was not kind or understanding. She did not listen to my concerns and did not want to work together to solve the problem. My provider also did not come back out and talk to me when she was told about the issue. I will not be coming back. I feel like I was scammed.
Well I had booked an appointment 2 weeks in advance with my regular hair dresser Brittany . Yesterday I arrived I was greeted & seated . My appointment was at noon and a hair dresser by the name of Hibo approached me at 12:25 ) 25 mins late as I noticed she must of had double bookings . Anyhow I didn’t say anything about where Brittany was at the time as I thought maybe she’s finishing up a client . Any how she asked was I was having done . I told her then she took of again for another 10 mins while another girl was mixing the product . Too make a long story short it was very clear she had no time for me as I had another 2 girls in between . The girl washing my hair and applying toner and another girl blow drying my hair . Hibo came back as my hair was almost being finished. And she told me to make sure I give her a good review. I though in my head I’ll get right on that . Then better yet I decided not to get haircut because the appointment was so long as it was I couldn’t deal with it anymore . She tried charging me 237.00 up at till then I told another lady up there I did not have haircut so it was 157 can’t believe a stylist like that is even working there . I was shocked . Too bad cause it was my regular salon I come all the way from osoyoos bc to see Brittany every 3 to 4 months . I won’t be back .. oh and I found Brittany I will be going to her .
I had a great experience at Eveline Charles!! I had Anzhela as my hair stylist and she was great. I had really long hair and I wanted to cut it into a bob and it looks amazing. The price was reasonable and worth it since I had really long hair.
I had an amazing experience at this location with Merina! She was very kind and gave me the exact look I wanted! I will definitely be going back to her for future appointments!
have gone to Eveline Charles over the past few months with hairstylist Harley and she is fantastic! I have wanted to go blonder and she has found ways to achieve what I wanted and do no damage to my hair. Super easy to talk to and always talks me through what my hair will look like and what she is doing to achieve it, she also has suggested some really great products that I love.
Eveline Charles is a beautiful salon. I have been going to Merima, hairdresser, for years. She is super knowledgeable, helpful and amazing at what she does. She is a good communicator, professional and her quality of work is the best!! 10/10 recommend
Farhana provides the best service. She knows my skin and knows what I need.
I would not recommend this school. its unorganized, the stuff turn over is ridiculous, which puts student in a bad position. Most of the staff are unprofessional & not supportive. Some of the instructors are judgmental & favour students. All this “institution” cares about is money & not education. It’s false advertising. You leave this school with more debt. The school system is rigged.
I have been a loyal client of Evelyn Charles for many years, and have gone to the south common location and now the west Edmonton I have been familiar with most if not all of the staff and consistently I have been treated like family which is why I have always came back. Andrea (Hairstylist) is not only amazing but super talented and I am always impressed with her work and will continue to promote and support her .. Carol (Manager) I can’t say enough good things about her .. she interacts with all of her clients and remembers them on such an intimate personal level that you know, you will be taken care of and treated like family, She is definitely the main reason I have never gone anywhere else. Susan (kris Jenner look alike) is super sweet she is a beauty MD consultant and I go to her with all my questions on skincare etc. All of her aesthetician’s are consistent with their work .. Kamlesh ... Farhana, Isidra... Allllll consistent and amazing.. it’s super hard to trust just anyone to work on you, but with these gals you can book with anyone because they all do a fantastic job.if you want traditional braids Hibo is your gal! Thank you to these ladies for all their consistent work ! ❤️
I got Microblading 3D Brows by Farhana Rehman about a week ago. She listened my request very carefully and she did a great job. She is very professional. I also like a face cream she recommended. I can’t wait the second appointment with her. Thank you Farhana!
We paid for our niece to go through Evelyn Charles Academy and were delighted with the feedback and results. This beautiful lady gave us gorgeous facilities and expertise in this field. Cheers to the lovely Evelyn and staff for the exceptional job you do. We support you and so do all our friends and family....❤️U
I had a shampoo and blowout with curls with Anzhela and she did a great job. A great head massage too! I'll be coming nack
If you're thinking about becoming a student at Eveline Charles Academy -- DON'T! The school is a complete sham. It costs students $17000-$20000 for this school, yet the school cannot afford basic things like hiring cleaners. Teachers make the students clean the school while they're supposed to be learning! The school is trying to scam students out of every penny they can by CHARGING students money for things like missing a class for any reason, if you want to wear a certain clothing item that is not approved by the school you have to pay money or making students buy expensive high fashion magazines that range from $30 to $80 to do an unnecessary project. One of the selling features of the school was that the price of admission includes a trip to Las Vegas for a fashion/makeup event. Which is supposedly a $2000 trip. Yet they booked the cheapest hotel possible, not provided transportation to and from the event or the airport and put 4 students per room! Which means you have to share a bed with another student! How cheap is that? The overall demeanour of most of the teachers is that the students have no rights in this school and cannot argue against whatever ridiculous rule or a fee they come up with. I would never recommend this school to anyone and the rest of the classmates wouldn't either.
I had another great appointment with Natasha today! I can always count on a great service and some great laughs during the appointments.
Isidra is a very professional employee. She also is very affable. My feet feel good and look great. Always an enjoyable experience.
Anzhela was fantastic! Very good service and I was very satisfied with my cut and color.
I had my hair done by Kim Malenga today and I absolutely LOVE it! Kim was very kind, very professional. She was so gentle, I could barely feel her in my hair. I have curly hair and had about 4 inches taken off with layers. She was able to do with a blowdryer what I need a curling iron to do. I will definitely be going back to see Kim again.
Everyone was so friendly and professional. Was such a nice getaway to a little oasis
I have been going to Eveline Charles in Edmonton for many years for esthetic services. I have almost always seen Isidra and I cannot say enough positive things about her! She is thorough, professional, courteous and whether I am visiting for a facial or waxing service I alway leave happy. I’ve referred several friends to her over the years as well. My only critique is that the pricing is slightly above that of comparable industry standard, but even that hasn’t stopped me from rebooking my reoccurring appointments.
I got my hair done with Michelle a few weeks ago. She is an amazing stylist and so professional. Michelle understood exactly what I wanted and completely transformed my hair, would highly recommend!
It was an awesome experience I had Lammy she was awesome she did my classic eyelashes even the classic filler and the haircut and did the colouring all of it was my first experience and she made it a beautiful blessed experience I'd recommend her to friends and family
Andrea was personable, very professional and hands down the best hair cut I've EVER HAD!!! I HAVE SAVED HER TO MY FAVOURITE for all future cuts. Another amazing trim with EC! Xoxox
Came here for a manicure recently. Was able to book a spot with short notice. Everyone I encountered here was friendly. There was a bit of a lineup to check in and a small wait to get the table / tools setup. But the manicure I received is one of the best I've experienced. Great selection of nail colours as well. Would recommend to others. I know I will be back.
I went to Eveline Charles for the first time and it was amazing. I had Brittany as my hairdresser and from the beginning she was spirited and positive. We had some good conversations and she told me about her experiences with hairstyling. I got a simple cut with some front framing bangs, and they are amazing. By far the best hair stylist i’ve been to! The environment was welcoming for the most part except for the front end staff, who were a little distant. Brittany made up for it though! I will definitely be coming again - I recommend this place!!
I have seen Natasha Jiwan for many spa services over the years and I am always so pleased with my results. I highly recommend booking with her!
I had my hair done with Norali. She is the best hair stylists. I had a hair cut and a color couple times. I loved it. Overall the experience was extremely satisfying. I would go back definitely.
I had a hot stone massage this afternoon at the WEM location. Corina was the lady who provided me with the best massage I have ever experienced. She took the time to talk with me before she began to see if I had any medical issues. I felt that I received the personal touch and she was very professional. I would recommend her to family and friends. The only suggestions I would make is to have a clear copy of your questionnaire and ensure the staff at the front counter are welcoming.
I was visiting from Toronto and had some time to spare at the mall so I popped in for a quick brow tint and wax. My experience was nothing short of lovely in an exceptional atmosphere! The young lady at reception was extremely helpful and kept an upbeat attitude while juggling many tasks fluidly! My estetition was very calming and reassuring with my brow waxing and clearly very skilled in her work. The salon is appropriately priced with beautiful decor and a great selection of treatments and products. I highly recommend to anyone from out of town or local!
I have been going to Brittany At Eveline Charles for a while now and I have to say she is amazing!! I like to change my colour a lot from blonde to brown to purple to blonde and Brittany nails my colour every time! She really knows what she’s doing and is super friendly and knowledgeable. She makes sure you know exactly what it is your getting and let’s you know of any extra costs. She listens to what your looking for and takes very good care of your hair. I highly recommend going to see her!
I always get my highlights done by Michelle H at EvelineCharles, because I know she is always going to do a killer job. Not only is she super talented, she's also incredibly nice and easy going. She always understands what colour/tone I am going for. I highly recommend her to people wanting a fresh cut and colour.
I always feel so wonderful when Anzhela does my hair. Love having my hair done by her always massages my head when shampooing. She knows exactly what I want done. I leave feeling like a new woman.
Everything was scheduled perfectly. They were ready for me and I never felt rushed or squeezed in between appointments. My hair looks amazing and the head massage left me feeling pampered. Thanks Danny for such a great job.
Great service from Natasha The only place I go Thank you
What a wonderful experience with my Stylist Christine Phan @ Eveline Charles. She was listening to what I wanted then suggested what would look best, after all, I love my hairstyle and colour, thanks to her I been stopped and ask strangers where have I done my hair.
The quality of services were great and staff extremely polite and friendly, however with a spa package, they took the liberty of doing things that were not a part of the marketed cost of the package...went in expecting to pay $260 as it showed on their website, walked out to a bill around $500....would be great if they tell you they want to do something that will cost extra beyond the bundled price...doing things without permission and sticking a person with an unexpected bill is very sneaky and underhanded
I got highlights and a haircut today from Anzhela, who is by far the best stylist I have ever had the pleasure of going to. She is personable and dedicated, taking the time to understand exactly what you want and explain what she is doing throughout the process. Not to mention she's highly skilled at her job--I got several compliments on my hair after my appointment. I truly cannot recommend Anzhela and EvelineCharles enough!
Farhana is an eye brow genius and love her expert hands with facials. I've trusted Farhana with my eye brows for years and she never fails. Get a microdermabrasion from her. Your skin will thank you.
I always hate to give a place I use to adore a bad review but it seems like the overall “spa” experience has gone down at EC although the prices haven’t. Flip flops that are thrown into drawers with no regards to size(suggested to bring your own), no toilet paper in bathroom stalls at 11 am in the morning(someone put a Kleenex box in there to substitute?), nothing to dry hands with in the men’s change rooms, robes that have seen better day(dingy grey), and change rooms that if you had to share with someone would be extremely awkward as there is one tiny bench and no rooms to change. Our couples massages were very average( that is generous) as we have had way better at cheap places like Massage Heights. This is truly sad as EC was always one of my favourite from Vancouver, to Calgary, and Edmonton when I needed a treat.
Isidra is amazing. I have been her client for many years and am always happy with the care she provides. Highly recommend this fine gal????
I always get great service here! The only problem this time was trying to get a booking. I had to call three times. Maybe short-staffed because of CoVid?
I've been using the services of Evelyn Charles Salon for quite a number of years now. They've always been professional, friendly, courteous and accommodating. Christina, my hairstylist is amazing. She's always mindful of what I want done with my hair and tries to incorporate the latest styles and trends. Farhaana is the best aesthetician anyone could ask for. She always adapts treatments based on what's good for my skin and recommends products that have worked wonders for me. She understands what my skin needs better than me. I wouldn't dream of entrusting anyone else with my skin care regimen. All in all a great place to go to for all your personal grooming needs.
I have been a client for a few years now, and Natasha has always done an excellent and very professional job. Thank you!
Very good service . Always had my hair cut at EC professional saloon but decided to try the academy this time. Surprised that they were very good. Exactly got the style I wanted. They were supervised at every step. Huge price difference. Took a little more time but that was expected. Definitely going there again.
Absolutely wonderful, the work done by Andrea and the explaining of the whole process was great! Very thorough and clear! Definitely recommend !
I have received fantastic therapeutic massage from Tiffany-Renee. I have had many massages in the past, but this girl has magic hands. She creates a very soothing atmosphere accompanied with essential oils that adds to the whole experience. She resolved my mobility issues and I felt myself again. Tiffany-Renee is very caring of her clients and after the massage she offered me a cup of mint tea. She is a very skilled therapist with extensive knowledge in her field. I would strongly recommend her and I will be back in the future. Thank you Tiffany-Renee.
Every staff is professional. All staff are very well trained and very professional.
Merima was the best! She was very reassuring in our consultation. She got me to the blondest I have ever been and the most beautiful ashiest blonde. I highly recommend her.
I had my hair highlighted and cut by Frederico. I love it! Frederico was professional and friendly. He matched exactly what I asked for and gave me some hair tips to minimize breakage. The salon was very clean and well maintained.
Love what Anzhela does with my baby fine short hair!
I have had Farhana now for a few years ,she is very professional,and does excellent work. I always look forward for a facial ,and feel rejuvenated after the treatment's. She is a specialist in eye brows, and highly recommend her to everyone Thanks Farhana.
Had my first spa manicure and pedicure since Covid. Natasha was my technician and she did a very professional job and was wonderful to deal with. I would highly recommend her.
I just had a micro facial with Farhana. She was knowledgeable and did a fantastic job. Everything was high quality and done with care. My face feels amazing!
I have been seeing Merima for years. She never ceases to amaze me with her magic hands! I always leave feeling so good about my hair and with new confidence too! She is my forever stylist.
Everytime I have gone I have had a great experience, this time was no different. Wonderful and would recommend. I had Natasha, and she was very nice, polite and professional. She did a wonderful job with my hair and the recommendations she gave me.
I had my hair cut by Anzhela ( as my current hairstylest no longer works there and my back-up was on holiday lol) and she gave me the best hair cut i have received in the last year. I had a asymmetrical bob and she did such a precise cut that even after I washed it was still perfect. Usually I leave a hair salon and it looks great blown out but I can never reacheive that look again once its under my care. I'm a low maintenance hair kind of person but with this cut I wash and air dry and go and it curls under without me even having to round brush the base. She did a great job and I would highly recommend her!
Great service and pedicure with Su Lin today. Eveline Charles is my go-to for pedicure services!
I have been going to shareen in the west ed location for a while now, and every time has been fantastic. She's very professional, gives an amazing massage, highly skilled and a pleasure to be around. I would highly recommend her services to anyone.
Me and my boyfriend received pedicure services from Samantha Carter before our latest lockdown. Samantha was able to work with my busy schedule and saw myself and my boyfriend in a timely manner of which my boyfriend and I enjoyed very much. My boyfriend has been dealing with chronic calluses with all the options he’s tried never helping - Samantha not only provided a professional and enjoyable service but also recommended a foot salve through EC and it has been his saving grace! I as usual enjoyed my pedicure as I always do from Samantha. The quality was great and always well-worth it! Although my nails have grown lots throughout our lockdown I am still holding onto some flawlessly un-chipped nail polish for what hasn’t grown out, haha (I’m in dire need of more services RN). Overall great experience. Highly recommend!
Great service. Lovely young women.
Came today for a haircut, I was booked an appointment with Merima. I honestly had no idea what I wanted to get done I just knew that I wanted to cut off some length. She was able to cut my hair with the little information I gave her and I’m super happy with the results, she even styled it with some lose curls! She as very friendly and nice. Merima didn’t seem to mind that I wasn’t too much of a talker but the small conversations we did have were very pleasant. I’d visit her again for my next appointment :)
I've been seeing Farhana at Eveline Charles for quite a few years now for my brows, eyelashes, and waxing. She's an excellent esthetician. She provides top notch service, very professional and consistent. She also gives good advice and guidance on products. Farhana recently moved to West Edmonton Mall, which I don't mind, because there's parking right outside the entrance to the salon.
Had an unforgettably positive experience with Anzhela, she turned out to be a great stylist. Absolutely positive and professional approach leading to complete client satisfaction! I was impressed by her work! Highly recommend Anzhela’s!
I had a haircut by Andrea, and she was amazing! She took time to listen to me, offered suggestions based on my needs, and gave me a great cut! I will be seeing her again for sure :) Thank you!
I have been going to Eveline Charles for about 7 years now, it's my go-to for haircuts and spa services. Everyone is extremely kind and answers all my questions without hesitation. I have been with Kamlesh for my spa services for a while now, her professionalism and knowledge makes the experience comfortable and easy each time. For my haircuts, I go to Christina, she is knowledgeable and extremely kind. Overall, my experience at Eveline Charles is extremely positive and I would definitely recommend their services.
I wanted to get Botox but was terrified of the procedure and results, however from the first conversation with Suzanne and Dr. So, I felt like I was in good hands. Suzanne is so comforting and understanding, she even held my hand during the procedure and Dr. So was extremely effective in listening to my concerns with my skin issues, it was a wonderful experience. Afterwards, I felt so refreshed and it looks amazing in the most natural way. I’ve received so many compliments and no one can tell what I had done;) Go see Suzanne and Dr.So at the WEM location, they will take the excellent care of you and your skin issues!
My hair has always been so dull and flat! I seen Michelle @ WEM location and to say she brought it back to life is an understatement! She listened to exactly what I wanted and followed through with a result! Its never been shinier! Will definitely return! Thank you Michelle!
HORRIBLE. I came in for a blowout- to start off my hair was not shampooed properly. After the blowout process, my hair was poofy and I felt like a child. They charged me an extra $20 for length without telling me, keep in mind my hair is barely past my shoulders but just on the thicker side. I have gotten blowouts many times and the hairstylist usually has the skills to make my hair sleek, without overcharging me. I would have been embarrassed to go to an event like this.
Have been going to EC for many years, always a great cut in a relaxing setting, very professional.
Upon walking in the two customer service reps were leaning on the counter did not look happy to be at work or even remotely friendly (no smile or any friendly gesture) and both failed to greet me first, so I said "Hello". I asked if I could get in earlier, no luck which was completely fine. I came back for the scheduled appointment, when they lead me to the back they had no idea what I was getting done, so I just told them on the way to the back. The employee that was walking me back didn't make any attempt at striking up a conversation. The threading specialist was fantastic. I'm happy with the outcome. Despite the lack the of customer service, I may consider going back because of the threading specialist.
I came first time and I was not sure why People go to Evelyn Charles, but I met Anzhela Kotlyarov (hair stylist) and the first experience was itself a signature of the excellent work. She took time to get my complicated hairstyle and the fade what she does is perfect. If you haven’t try her service then I would highly recommend to just give it a one try and everytime you will request her service.
I get my hair cut by Hobi at WEM. I love the haircut I get and she is always pleasant and spot on with suggestions. All the staff are nice and very helpful with product knowledge.
This was the worst experience I have had. I had an appointment with Natasha and I have never felt so judged and uncomfortable getting my hair done. If this was supposed to be a “senior stylist”, she was the most unprofessional stylist I have ever had. From the minute that I had walked in, she had a very judgy tone. She had questioned why I shaved my head. And although this is none of her business, I mentioned that I wanted to and was a personal choice. Next, after washing my hair and moving back to her station, she sternly said “let’s go”. And the minute I got up, she was no where to be found. Thankfully I knew where to go. During the haircut itself, communication was very very poor. She did not ask me if the length of my bangs were fine right before she cut them. I felt very uncomfortable and unhappy with the result of the cut. In the end, when she was done. She said “It is better than when you came in. There you go”. I’m not sure who in their right mind would say something like this to a customer. This is the most unprofessional human being I have ever let touch my hair. I am hoping something will be done about this before I call tomorrow to relay my concerns.
All staff were kind and welcoming. I've been several times for hair cuts and massages. I have never once been disappointed. Highly recommend!
I’ve been seeing Christina Romanuik for the past few years and she has been amazing! So happy I found her! She transformed my hair to looking and feeling healthy and got it growing again. I always look forward to seeing her and leave my appointments with a smile! She is the best!
I have been going to Natasha for my waxing and feet for about 10 years. Natasha has a wonderful personality, she is helpful and knows what she is doing. The other staff are great, as well.
Natasha has worked with me for a while now. My hair is exactly how I envisioned it. Eveleine was passing by and commented. She said Natasha is one of her best ever .... she is very meticulous
I love what ever Jaime at wem location does with my hair .She never disappoints!! Would highly recommend her. Regards Patricia.
I came to get my hair coloured professionally for the first time and had am extremely happy with the result! It was a pleasant few hours and she did an excellent job! Thankyou Neama!
Good learning environment . Took my boy to mr barber on jasper avenue had to wait forever to get him a simple haircut but I ended up leaving VERY UPSET and then came here to see Jesse who cut his hair which turned beautiful...... Thank you !!!
The dream team!! Anzhela, Susann and Revilyn are the best! Each specializing in their own department. It was my first time there and was anxious going in. They put me at ease immediately and made me feel welcome and comfortable.Anzhela is absolutely fantastic at hair! Finally I have a place to go after going through numerous salons. Can’t thank them enough and look forward to going back????????????
I have been coming to see Isidra for years and she nevers disappoints. She is an amazing aesthetician and her work is impeccable. Thanks Isidra!
I am very happy with the haircut Anzhela gave me today. She takes so much time to make sure she got the cut and blowout just perfect - she is very professional. I highly recommend her.
I had Michelle as my stylist and she went above and beyond with her knowledge and creative flair. I showed her a bunch of pictures and what I was hoping to achieve. I was a little indiscisvie and told her to do what she thought would be best. She did not disappoint !My hair has never looked so amazing and felt the best it has in forever. I have constantly been getting compliments. She gave me an amazing cut with the razor and my super thick hair is so easily styled and managed. My colour has lasted so well and I cannot wait for my next visit. If your looking for a fun, creative, cool stylist Michelle is your girl!
Saw Samantha for a pedicure amd she was amazing. Very positive and professional atmosphere. Will definitely be back!
Was the best haircut I've had in years. The price was reasonable, maybe a bit more than some places, but the experience was definitely outstanding!
My experience with Farhana at Eveline Charles is a joy every time I see her. She Is personable and her professionalism is outstanding. She is really good at getting the results you’d like to receive by her knowledge of the task at hand. I would recommend if you need services to ask for Farhana.
Christina is always great to deal with. Knew what cut I wanted. Highly recommend her!
Had a lovely visit to this salon recently. Michelle is an amazing stylist and also a very friendly person which makes for such a nice salon experience. Always makes me feels comfortable and explains everything perfectly beforehand. Nice salon with a great atmosphere.
Great cut for my daughter Maya!
I've been going to the academy for approx. 4 years. I've had good experiences, for the most part. My last appointment was probably one of the top 3 best experiences over the years. The student that did my colour was very professional and knew what she was doing. I will continue to use their services and I would recommend others to give them a try!
I was originally booked in to see a senior stylist I made a mistake for appt time and they said the senior stylist was not available at And gave me a time slot with an intermediate stylist named Kim. I showed a few pics of a cut with bangs I had wanted What I ended up was almost a borderline mullet I had tried explaining no I don’t want the face framed with short hair Her interpretation was to cut conservative which ofc I appreciated When I decided to look up she made side bangs to almost my center ear It clearly didn’t look like the pic i showed her I said again can I please just have a bangs hair cut And she raises her tone with me and says that’s what she was doing It was clearly not Another stylist intervened and was able to translate that I just wanted bangs that didn’t cover my eyes or rest on the side of my head being bangs for the ears as she made on me and I looked up in the mirror and I couldnt stop tears in my eyes like I have to go in public this way She then decided to stop cutting which I greatly appreciate The front staff asked if I wanted someone to fix it but at this point I’d had enough I use to get my hair coloured at this salon for years every 3 weeks about 10 yrs ago I just thought the salon had better standards And if the stylist isn’t understanding the request from customer to not raise their voice and imply I was clueless in what I wanted Aside from her the other staff were very friendly
Anzhela did a great haircut for me today! I have been looking for my stylist for a few years already and I am so glad I met her. Always professional, listens closely and treats you as if you were her only client. She speaks Russian too :)
I've gone here a few times with Harley (hairstylist) and loved it! She really listens to what I want and is realistic with me on what my hair can achieve (my hair is very warm toned and can be picky when it comes to bleach). She is great at answering any questions I have about my hair and even how to style it myself just like she does at the salon! Harley is so great to talk with while I get my hair done and always treats me well! Plus she recommended some great products that I am loving!! :) Highly recommend Harley!
I have been a client of EvelineCharles Salon for almost 20 years. Have always had amazing experience. Always very happy. Isidra is a wonderful esthetician - I would very highly recommend her!
Anzhela did my hair twice and every time she did outstanding job. She is very nice and professional. I was happy to listen to her suggestion as I’m not very good with hair. I got so many compliments on my new look. Anzhela did beautiful hair cut and colour that made me look much younger and I can easily style my hair every day. Just love it. I highly recommend to see Anzhela and I look forward to see her again.
I have had services done at Evelyn Charles for several years, and I see the lovely Farhana, who is pleasant, professional, knowledgeable and always accommodating! If you are looking for an Esthetician or Laser Technician, now or in the future, I would highly recommend her!
I had a superlative haircut with Anzhela K. today. My hair is long, wavy/tangly, and very dry and she made it healthy, soft, and easy to run my fingers through. Additionally, she provided me with a cut and style that will serve me well in both my professional and personal lives. In providing the services, she was warm and thoughtful. I would strongly recommend her and I will seek her out again.
Feeling fab after my cut today - - love EC! Merima is my new stylist (been to see her twice now) and she’s fantastic. Professional, friendly and super talented. She knows her stuff and I really appreciate her honest opinion.