Here you have the feddbacks of real people like you who know the services and products of Sandcastle Fitness Club South Surrey (Gym) in White Rock (Canada).
At present this firm has a score of 4.5 stars out of 5 and that rating is based on 127 reviews.
You may have noticed that its rating is virtually the top, and it is based on a very high number of scores, so we may think that the valuation is very faithful. If people have bothered to leave their review when they've done well, it works.
You know that we do not usually stop to give reviews when they are correct and we usually do it only if we've had a problem or incidence...
This Gym corresponds to the category of Fitness center.
Great gym! Highly recommend if you're looking for a family friendly vibe and constant motivation !
Nice gym. Good equipment. The staff is wonderful. Dave is fun and good to visit with! Madison is an amazing trainer! George and his wife are great people!
Love this gym. Maybe I wrote a review already? I’ll write another one. Friendly gym culture, helpful staff, reasonable fee, and overall a place I love working out. Definitely recommend.
Been going to this gym for years and absolutely love it! The people are always friendly and they have a ton of equipment. The women's floor is great. Also offers tons of great classes for beginners and fitness lovers
Edit: Owners response below is incorrect. My mother is no longer a member of sandcastle, and the trainer she works with is no longer working out of this gym. It's not that the gym is giving information out to 3rd parties, but they are using information they collected for sales purposes, without receiving express consent to do so. My mother was never asked or signed anything giving consent for her number to be used for solicitation purposes. That is why this is a contravention of personal information protection act. Original review :Gym is using my mom's personal information to try to sell her personal training services. She never consented to her information to be used for marketing purposes, when they collected her information. I believe this is a contravention of the Personal Information Protection Act. We will be looking at taking steps to file a complaint to the Privacy Commissioner of BC.
Great customer service, really friendly front staff :)
Great variety of equipment with a real feeling of community. Been coming here for nearly a decade.
This gym is one of the best gyms I have ever been. The staff is amazing and welcoming. They are always willing to help out and give advice when I ask
Great music today AC/DC
Amazing gym. Has boxing , squash, 24 hours, full gym, ladies section, physio , waxing
The staff and clients make this gym special. You won't find the newest equipment or the cleanest floors but you will find friendly faces. The staff are super friendly and management is very helpful with any membership concerns. (Its a month to month membership) Gym continues to invest in new equipment and is currently redoing the showers in the change room. They also have a sports clinic inside that offers various treatments. People who workout here are generally friendly and helpful. There are people of all ages and fitness levels working out here. It is a positive and supportive environment where individual fitness goals are respected. I have only done a couple of the classes but they offer a variety of classes at different times of the day. They also offer a ladies only section, steam rooms, lock service, towel service, squash courts (requires prior booking), free wifi, tanning, childcare, personal training and infrared saunas. Sandcastle is a classic style of gym and a great environment. Key parts of the gym: - 3 Squat Racks - 2 Flat Benches - 2 Incline Benches - 1 Decline Bench - Trap Bar for Deadlift - Ez bar for Squats - Dumbells up to 125lbs - Core and stretching area - Televisions above cardio machines - Free Wifi - 2 Smith machines
The front desk lady (Asia) is amazing! I love the people and love the location!
I have been a member at this gym for over 6 months now and I have to say that it is the best place I have ever worked out at. The staff is always their to assist you with anything and the members are really nice. 5/5
Like many others have said before, the membership prices don't reflect the state of the facility. However, they are hands-down the best gym when it comes to operating hours. I am not a member here, but I will happily pay the cheap drop in when my gym's hours fail me.
this place is the bomb!!
This. gym. ROCKS! :)
I've been coming here for 6 months now. Love it! Never crowded, good atmosphere. Everyone here is quite respectful and friendly.
Good quality equip and professional staff, please go there
Very friendly people, may God bless you all ????????
I needed a place where I can train early mornings due to my work schedule. The club offers 24 hour facilities. It’s incredible.
Friendly staff! Lots of people to ask advice on how to improve your workout. I have been going here for a long time now.
Love this gym!
Hi I had a great experience with Lori. She is a great personal trainer. She also is very kind. Thank you Lori for your help. Ivis
This gym is everything I need. Very decent membership fees. 24hr access is AMAZING for a night owl like myself! The boxing studio is the part I love the most! Always lots of parking around the back.
Nothing but good things to say about the gym especially staff member tim Bamba!
Very well maintained gym, the COVID-19 procedures they are taking is just above and beyond am I truly impressed with the quality of the gym and the staff doing a fantastic job keeping the place super clean. Thank you very much guys for all the hard work and sweat you put in to keep the gym at top shape.
Gym is pretty outdated and prices do not really reflect that. Very limited functional equipment such as bands, TRX, boxes,... Not the cleanest either. Does have great weight areas so ideal for more intense training and bodybuilding. People are very friendly and welcoming.
I love sandcastle! I’ve been a member at this gym for the past 5 years. I appreciate that there’s a woman’s section that makes a comfortable atmosphere to workout. For the past couple weeks I’ve done personal training with Faith. I highly recommend! She is amazing at listening and creating specific workout plans that accommodate your exact goals. I have learnt so much about technique and new exercises from her. She is always super fun, energetic and encouraging. I’ve had a great experience working with her:)
New to this gym but having a great experience so far. Great equipment and friendly staff!
Getting back into the gym on a regular basis and Sandcastle Fitness is a great to do it. And late nights are a huge bonus. And the staff is really nice and very helpful.
I have been a member of Sandcastle Fitness for several years and have regularly participated in many of the classes offered. The gym has undergone management changes and it has been transformed in a very positive way. The staff are friendly and helpful. The instructors and classes offered are excellent. These are the instructors for the classes I attend: Nadine, the best ever yoga instructor. I have had many yoga instructors over the years and have never had anyone who comes close to Nadine. Bev, the amazing pilates instructor. Kim, the cardio/strength instructor - a bundle of energy and enthusiasm.
This gym is stacked with equipment including some unique machines. Has an old school feel to it but the gym goers are all incredibly friendly. The staff are nice and the trainers are even better. Only reason I stopped going is because it was a 30 minute drive from my house. If you’re looking to get into shape, honestly the majority of people at this gym will help you.
My favourite gym by far! Amazing equipment, and the people at the front desk always are always a pleasure being greeted by. Especially Sierra and Shayla. Both of them always bring the right energy when I’m there.
Having Eric as our trainer was a 100% experience He knew exactly what we needed and the workouts were awesome We will truly miss him can we take him with us lol
I've been working out here for about a month now and I really enjoy it! Both George and Deane were helpful and understanding of my goals but I must warn that on top of your membership fee personal training is very expensive. For ladies or those new to a private gym I'd recommend staying in the women's only area as CO- ED is filled with people like myself ( Powerlifters) and Bodybuilders who can be a little intimidating to some people( no big deal for me, might be for others). I also am concerned about the lack of Covid protocols, many people if not any wear masks when they work out or even when they enter or leave the gym. To my understanding you must wear a mask to enter and exit but not to workout. Hope to see a change in that soon as I have high risk individuals in my household. Good weights but some benches need an upgrade as they rattle and lack support. Overall pretty good gym, worthy of the price.
I started going to this gym about 4-5 months ago. Ive trained in many different kinds of gyms, and I love sandcastle. Lost of equipment, very friendly staff, and a positive environment.
Great facility, super clean and really friendly staff. Melisa really helped me with my workout routine and made me feel really comfortable and confident. :D
I must admit that this is the best gym in Surrey. The equipment is amazing, they’re 24/7, and the front desk gives a homie vibe. Proud to be a fit-fam member, deadly cheers!
I joined sandcastle about 3 months ago and I'm really enjoying it. The staff is very helpful and the gym is always clean and washrooms are always clean. I would definitely recommend sandcastle to my friends.
Friendly staff and great facility!
Amazing gym full of amazing members! All the staff are super friendly and helpful. Has every piece of equipment you could need. It's clean and well looked after. Place feels like a second home
great gym, awesome people. Dave working at the front desk is very nice and humble.
Great customer service. Clean and nice has a shower. Everything you need.
Really fun environment, I have never felt so motivated and excited to go workout! Super friendly staff, and they always are there to help correct your form. One of the personal trainers, Tim, is super super helpful, tailoring a program to meet my specific needs and always pushes me to do my best. 10/10 recommend :)
Sandcastle is such an uplifting space. From the huge array of equipment to the amazing staff and clients; it's hard to not feel like you aren't part of a beautiful community where you're all striving towards greatness, together.
The place services all my fitness needs. I'm super impressed with the new owners and the renovations. They offer every possible fitness class you can imagine. Great place
Great gym friendly staff. Love the look and feel at this gym. Have been a member for almost a couple of years now. Amin Badshah
I've been a member of multiple gym's in the South Surrey/White Rock area and this is hands down the best gym I've been a member at! All the staff are very friendly and it's nothing but a positive environment... All the members are just as friendly as the staff which creates a positive atmosphere and makes you push yourself even harder!
Great gym, good staff.
I adore this place, as well as Sandcastle Fitness in general! The staff is amazing, and the manager is incredible! Tim has been extremely encouraging and supportive. By far the nicest gym experience I've ever had!
This gym is by far the best gym in the South Surrey/White Rock area. The staff is always so friendly when you come in and both gym areas are fantastic! I just signed up as a member recently and I cannot say enough good things about Sandcastle Fitness. You always feel at home and comfortable here. I would recommend this gym to anyone who is in need of a good gym.
I joined a couple months ago and im loving it man! A very motivational place to train, awesome
Been a long time member here and always loved the facilities. Awesome old school gym vibes with lots of new equipment and upgrades. The staff and ownership is always super friendly. Would definitely recommend trying it out.
Sandcastle is an unexpected GEM of a gym in many ways. I’m used to commercial gyms but the welcoming and inclusive vibe of Sandcastle took me in - especially during covid. They’re extremely well equipped and all of the staff are INCREDIBLE. They also have started to hire cleaning and support staff with disabilities to help out with the cleaning requirements due to the pandemic - how cool is that?! The gym gives back to the community. Finding a new gym during the pandemic has been a challenge, Sandcastle came through.
What an amazing facility, with all the tools. Really clean, smiling and welcoming staff.
Awesome gym, tons of really cool equipment and multiple stair climbers! Staff are very welcoming!
Clean, friendly, motivating environment with amazing staff and top of the line facility. You need to check out Sandcastle fitness club!
Great gym been going to it for 15 years
Been training here for 3 years. Great local spot
Family squash night!
Great environment and friendly staff. Very diverse offering of classes and 24hrs is ideal.
I have been coming to sandcastle for 3 years and I really enjoy the gym ladies area and the people are wonderful
Moved back to town last month and tried a few local clubs. Best club I have been to in the South Surrey area. Really clean, Staff is awesome, had a trainer come up to me and introduce himself, he also introduced me to a few other boys training and I left being exhausted, shaky, and had a few new buds to train with before I left. Also saw a few families working out together which I love because my parents now want to join too.
Best members ever! Love the feel of everyone from the competitive builders to the whole families that all work together to make this gym feel like a 2nd home!
One of very few places that have squash courts in the south Surrey area - great group of players, very welcoming and hospitable. The gym has seen some positive changes with the new ownership and they seem to be constantly striving to improve. Staff is very friendly and helpful, machines are well maintained with many new ones. Fitness classes are plentiful, the ones I take (with Karly) are fantastic!
Great gym appreciate the front desk people very much
Great facility! Always clean, they go above and beyond with covid-19 protocols. Lots of variety and recently upgraded equipment. Staff is always welcoming. I also really appreciate that they have a ladies only section.
Wanted to cancel membership early as a senior due to feeling unsafe in the gym (masks not being properly worn by members and newest update is masks are not needed unlike rest of the local gyms). I gave 30 days notice but management refused to close membership. Poor business. If a member no longer feels safe in the facility cancellation should be accepted.
I have been going to sandcastle for the past few years and love it! Everyone is so friendly and accommodating. I recently started doing personal training with Faith Singleton her passion towards personal training is truly inspiring. Faith is exceptional at job and has taught me so much these past few months. I would 10/10 recommend using her to level up on your fitness goals.
I recently moved back to White Rock and was going to sign back up after a few years away. I heard they had since changed ownership and management. I made an inquiry with the gym about a concern I had and got a response from the owner that made me decide to look elsewhere for a place to work out .
Nice and clean gym. Staff is amazing especially Dave! Madison is totally awesome! George and his wife are really cool too!
Nov 28/21 - Sandcastle Fitness Club remains my gym of choice for now 21 years. There is a strong sense of camaraderie among the owner, staff, personal trainers, and members. There is a good variety of classes in a large mirrored studio, and two floors of workout space: One has a co-ed space, the other a women's work-out area. Fixtures and equipment are cleaned and sanitized, updated regularly, and well maintained. There is a good choice of equipment, Club is open 24/7 and, importantly, in full compliance with Fraser Health COVID-19 regulations. Shayla, the Fitness Coordinator, is friendly and approachable. Membership fees are reasonable and in many cases, according to new members, lower than other Fitness Clubs. I've looked around b/c I like to reassure myself from time to time that I am getting the best value for my money - and the social atmosphere is very important to me. After 20 year, I'm still here without regret. Nov/20 To supplement my workouts, I recently completed three yoga private training sessions with Nadine Jolly. I specifically approached Nadine for the Warrior poses because I find these poses complex and challenging. To me, each pose requires concentration, focus, and balance; and each requires control of breath and a learned ability to breath into the pose to maximize its capacity to build strength, endurance, and flexibility using multiple muscles simultaneously – all of which take practice. But, before I could begin to practice, I felt I needed to know how to do the poses step-by-step so that I could accurately build muscle memory and over time do the poses in a reasonably fluid fashion. I’ve tried to learn the poses in yoga classes, but classes move too quickly for me to be as deliberate as I felt I needed to be so that I understood the step-by-step processes. I’ve bought books, and reviewed internet sites over the years but they fell short for me because there is no feedback or hands on correction. Nadine provided 3 quality one-hour sessions, step-by-step written instructions, instant feedback and hands on correction, and took photos so that I had a point of reference when I practice. I now feel I have a solid foundation for practice and have the benefit of access to additional sessions as needed or on which to continue to build my own yoga practice.
Great staff
Lorri the front desk staff she was very respectful and polite and showed me around she was the best human being! It was my first time and I felt really welcomed and appreciated thanks so much Lori! Hope you read this!
Nice gym lots of good equipment and space even during busy times. Nice staff easily wave late fee's if missed due to swapping credit cards etc. 5/5
Been a member for many years and feel very comfortable there. Not very fancy but everything I need is there. It is open long convenient hours including holidays allowing for a great deal of flexibility for workouts when you need them.
Amazing environment as far as fitness centres go and friendly staff, especially Big Dave
Great gym! No complaints
Great gym. Clean, well maintained, friendly staff. One of the places that had a steam room and private sauna. They also have squash courts on site.
As an older person I was intimidated to get back into a gym and Castle made me feel welcomed. Their trainers are very knowledgeable. They recently told me they hired people with special needs to help keep the gym clean and safe during the pandemic. I feel good about giving my business to a gym that cares about their customers and people in general. What a place 10/10 recommend
I had my account on hold for months due to the pandemic. I called to cancel and they offered to put my account on hold for a couple more months. I opted to proceed with cancelling. They proceeded to charge my card for one month's fees as there is a "30 day cancellation policy". Owner deflected blame to their billing company and that the original hold was expiring. This place started going downhill under the new ownership even before the pandemic. I suggest looking elsewhere.
I've had the best experience at this gym! Not only do they have ample space, unique equipment and good energy, but the staff are incredible! Tim is the best personal trainer ever!! As a kinesiologist and bodybuilder himself, he has vast knowledge to share. He is great at actually making sure you know how to perform each exercise and why it is beneficial for you. Tim has really changed my life for better. 100% recommend training with him to anyone!!
I love the atmosphere here. They have great equipment, group classes that’ll make you sweat and no pretentious attitudes. This place feels like family!
Been going to Sandcastle for a decade and its always been a great establishment. The staff is very courteous and knowledgeable, and there's a nice range of classes for you to choose from. Every month there's a new piece of equipment to broaden your training regime, also the Mendoza boxing instructors are very informative. The number one thing all of us members would agree on is that it feels like home when we step into the building. There's old members that always come back for that reason, or you hear people say they miss this place for the environment. Cheers!
I've been at this gym for 7 years and it has always been welcoming with great communication. Any problem is always heard with open ears and taken seriously. Shayla has been consistent with having a brightening attitude even early mornings and very helpful. This is a great gym and I have never wanted to leave!
Best people and gym in the canada
Hands down the best gym in South Surrey, old school machines really do the trick. I have never seen a gym with such amazing staff. The whole staff is very caring, loving, and knowledgeable. Shoutout to Tim, Jason, and Lori for giving me countless valuable consultations without trying to sell me on PT sessions, and also Megan remembers all members needs (making the saunas are always preheated and more) These guys are really there improve your health. I am so blessed to be a part of this community!
Good quality gym
Love this gym! Sierra at the front desk is always warm and welcoming. Love the energy here
Only squash courts in town. Facilty is definately older and a bit "tired" but has all the things you might need to keep in shape. Large fitness area with lots of free weights and machines which is co-ed and a womens only fitness area. I believe the offer scheduled classes for things like zumba. Change rooms for men seem to have saunas. I'm going to join in the new year.
Tim Bamba is the boss
This gym has potential to be nice and has good equipment , but is really dirty and disorganized. This gym feels like nothing has been cleaned since 1980s and the equipment is super old feeling like it’s from 1970. This gym does have good equipment but just needs to be updated and fixed, almost very machine has a rip on the leather of each sitting. I understand the old school feel for gyms but this gym doesent have that, it’s more of a dirty gross feel. For these reasons I did not sign up at this gym and don’t plan to unless they make these simple changes and update there equipment. Seems like this gym has a high rating due to many locals and friends of the owners giving praise to this gym to make it look good. Unless they make these changes for this gym to be good I do not recommend signing up here
My experience, with the Professional training group at Sandcastle Fitness, directed by Eric Mah, in particular, who's background in Kinesiology, has helped me tremendously, in improving my overall fitness and health. When I first joined the club, I was suffering major neck pain, due to occupational misuse, and quickly found relief with the aid of the Management Team, led by Gavin, Mike, Jason, and Mathew. Can't say enough about the great facilities, first class equipment, and friendly staff. Thank You Sandcastle Fitness! Terry Newton.
Always clean, barely ever busy in the ladies only room, everyone wears a mask and cleans the equipment and the staff are great, always friendly!
When I joined SandCastle Fitness Club about 6 weeks ago, I thought it would be better for me to take classes for motivation to get back into a fitter state. I saw on the class schedule that yoga was offered. But, I had taken yoga classes in a gym environment and was disappointed with the quality of the teachers. So I was very sceptical. But why not, I would try one, I thought. Now I am hooked. I am disappointed when I cannot attend all three of Nadine's weekly yoga classes. She has such a gentle yoga demeanor as well as a soft and relaxing voice. She gives very clear explanations of the postures along with options offered based each person's ability. She has an extensive knowledge of the body, its muscles and how it moves. Since I re-started my yoga practice, I sleep at night, have much less stress and definitely less muscle aches. Thanks Nadine! Namaste
Best gym, great staff and facilities. ????
Place is kill!
If you are looking for an affordable, clean, uncrowded gym, Sandcastle Fitness is a great gym. The inside of this gym is surprisingly bigger than what you expect from standing outside. It is in an older building, but it is clean and a great gym to go to. I use the ladies only section and it is never crowded or too busy. I see the evening class is very popular! I would really really love if there were more options for evening classes, including a yoga class in the evening. :)
Been at Sandcastle for a while now and it is always a positive experience. Shayla especially always provides such open communication and makes you feel so welcome upon entry. She makes coming to Sandcastle a welcoming experience and always is open to listen to any questions or concerns from members. The 24 hours makes it easy to get my workouts in even on busy days.
I'm was a fitness world/Steve Nash guy for years. I really like the variety being offered at Sandcastle fitness. I've even tried a few classes and have found that the yoga and functional stability and mobility a great add on to my routine.
The atmosphere at this gym is very welcoming and the staff is exceptional! As a person who is on the shyer side, I often feel uncomfortable in larger gym environments, but this gym provides the perfect space for any member to achieve his or her fitness goals. It is large enough that it provides a ladies’ only section, group fitness classes and a larger co-ed area, but it also provides a quiet and safe environment for individuals who often shy away from typical gym environments to achieve their goals. There are also multiple friendly staff members on site who are approachable and happy to help :).
Nice place, friendly service. Has most typical gym equipment.
Great place and great people
have never felt more comfortable in a gym. very friendly staff and great workout environment
Always greeted with a smile from Dave and everyone is a pleasure to deal with.
Thank you to Shayla who continues to provide excellent communication, maintain professionalism and be accessible to members. Her competency and commitment has shone especially through these ever changing pandemic times!
Karley has such a natural ability to lead and call the choreography for an hour long class!
I Have nothing but great things to say about this gym. From top to bottom this gym always makes you feel welcomed. The front desk staff always goes above and beyond to help you out with such small things. Compared to other gyms in the area. The Gym itself is amazing and has everything you need. The weights never seem to be missing or out of place because the staff does their hourly walk through and make sure everything is in the right place.I was amazed to see the variety of machines they have their when I first signed up.This gym in my opinion is definitely the best gym in the area, highly recommend.
Everyone is very friendly and shows great care in you as an individual working on your fitness goals. I even had help from one of the trainers, Tim, help me find a fitness band. He went jogging upstairs and back downstairs to find me one. Now that’s going the extra mile for just any old gym goer!
Great staff and good workout environment
I started at Sandcastle 1 Yr, and 9 months ago. It has only gotten better with new programs, more personal trainers and many upgrades and renos!
Great gym. Lots of equipment, knowledgeable staff and trainers. Sad I moved away.
great old school gym
Great atmosphere. Like a second home to me
Great staff and had an excellent coaching session with Lori. She took the time to understand my fitness goals and gave me a positive direction to strive towards. Also excellent follow up. I felt cared for. 5 stars
I have been training with Tim for just over 2 months now and from the very moment I walked in and signed up for membership I have felt welcomed by him. The staff are friendly and the trainers are knowledgeable. Tim has been fantastic at giving a variety of training programs and instructions during and outside of our training days together. He takes into consideration all injuries and current physical abilities, even my moods when I’m really not overly enthusiastic at being there. His motivation is on point and not over bearing or pushy. I cannot say enough good things about Tim. If I could train with anyone it would be him. Hands down. You are in good hands if you snag a session with him.
I have been coming to this gym for 5 years and this gym has become my family! Friendly staff and very clean!
I could not recommend this gym enough. I have been going here for just over a year and a half and have LOVED it! Truly the best experience I've ever had at a gym. Not only is the current equipment is well looked after and serviced regularly, but there have also been several new machines added during my time here. The trainers and staff are incredibly friendly and really create a positive environment for everyone. The members are also really friendly and willing to help out a newbie in need of some guidance. Whether you are experienced in the gym, or looking for your first membership, if you are in/near the white rock area, you should check this place out! You won't regret it.
Was able to attend this gym while visiting White Rock. Great, friendly staff. Good selection of machines, nice atmosphere. Limited parking, so add to your workout by walking here. Would be better if members would wipe down the machine after use, it is a good habit and considerate of others! The gym offers towels and locks free for your visit - nice touch!! Great experience here!
I have just started working out with Connor and he is such an amazing trainer! I'm a beginner with personal training and Connor has made me feel really comfortable about working out (even know I can feel self-conscious about being in a gym). He is also a Kinesiologist so he is really knowledgeable and has helped me assess why I have so much back pain. I couldn't recommend him enough!!
Just a shell of what this place used to be. Used to have a true local community feel, the staff hardly ever turned over and the management was above and beyond in the customer service department. Flash forward: Now feels like a small gym that wants to be a corporate gym. staff and trainer turnover is so high that by the time you learn their name, they're gone . Customer service is only a hair above the corporate gyms.
The ownership change really ruined this gym for me. In my opinion, they used to be the antithesis to the big corporate gyms, now they're no better than the big name gyms. Former management had free towel service(was ended by new management pre-covid), No-contract memberships(check BBB complaints against this gym for what you're in for, if you need to cancel your contract) at a reasonable rate and staff that was friendly without angling to sales pitch some personal training sessions. All those things are gone now. It's not that it isn't industry standard for gyms to operate this way, just that they used to be above and beyond industry standard practices.
Love my gym love the instructors especially Nadine classes I wish there were yoga classes on Saturday and Sunday
I would have given this gym a 3 star rating if it weren't for their front desk and a few personal trainers that work there. One in particular can't be bothered and seems to have an attitude problem. She looks irritated when a customer approaches her for help, but has a fine time socializing with coworkers. A few personal trainers too have attitude problems, when asked if they're using a machine they do give you attitude and give a glare, makes you second guess asking for personal training. Things like this make you not want to continue going to this gym. I was considering upgrading my membership but if it means going to the front desk then no thank you. I will have to consider looking for a new gym and advising anyone I know to attend somewhere such as Club16, has better customer service and even newer equipment
It was my first time back at a gym since COVID, and I was a bit intimidated. Lorri and Jason at the front desk were welcoming, knowledgeable and kind. The facilities here are absolutely impressive, so signing up for a membership was an obvious decision. Thank you Sandcastle Fitness!
Been to multiple gyms in the white rock area and this is the one I stuck with. Positive environment and friendly and helpful staff
Hands down the best local gym. Only place that offers a steam room, infrared sauna and towles. Along with classes and personal trainers, all staff and clients are beyond friendly. Hidden gem. Wouldn't train anywhere else
I have trained at a lot of gyms but this one is my fave! The staff is amazing can’t beat the hours! Best gym ever!!!
Sandcastle is a great place to train. 3 squat racks and a great selection of weights and machines. They also have a multitude of cable and pulldown machines so that wait times are not a concern. The place is clean and staff are helpful and friendly.
Been a member here for 2 years and I have enjoyed it since the start. Staff here is awesome and makes you feel welcome and has a very homie feel . Would recommend it to anyone !!
Great facility! Sandcastle has the nicest front desk staff!
Good equipment for weightlifting. Under previous management It was 5 stars but it seems like all the original staff have quit/moved on which is a shame because they were all really nice and helpful.
Nadine. Oh my god, where do I begin. I have the pleasure of being Nadine’s neighbour. I started my journey of self discovery a few years ago after I “hit the wall”. But it wasn’t until I met Nadine that I truly started to heal my body, mind and soul. She is truly gifted, has such insight and a wealth of knowledge and her yoga classes have helped me transform my life! Thank you!!!
the best gym in town!
Great gym area. Lots of machines. Separate areas for men and women. So it's nice for the women. Easy to find.
My home gym for over 20 years
Amazing and friendly staff, clean facilities, awesome gym equipment!
I’ve been going here for 4 years and it keeps getting better! amazing staff & overall a great atmosphere, I always feel so welcome. fitness classes / specialty classes are amazing. fitness instructor Karly and her classes have helped me in so many ways, she inspires me so much! Sandcastle will always be my favourite gym.
Constant upgrades since I've started going here about 2 years now. Friendly staff. I'm getting bigger and stronger. The point of going to the gym.
I have been coming to this gym for over three years now, and I can't see myself going anywhere else. COME HERE NOW!!!
too bad. not the same gym as when I live here before.
SandCastle is a fantastic gym. Tim is the best personal trainer I've ever worked with. He supported me and many of my friends in achieving their fitness goals, such as losing weight, building muscle mass, or being more fit.
5 Gold Stars for yoga instructor, Nadine McGregor ⭐⭐⭐⭐⭐ I've practiced various types of yoga for close to 30 years. I've had several favourite teachers and having discovered Nadine at Sandcastle Fitness last month, she is on my list ! Yoga at Sandcastle Fitness is a work in progress but Nadine's classes are well worth the wait for studio issues to be resolved. Namaste
This is hands down my club of choice... period. I've been a member of Sandcastle Fitness in the past and given it a raving 5 STAR review, but with the new upgrades made with the club and equipment, it is well deserving of a BONUS STAR on top of that. George was happy to arrange a short term plan accommodating my time in the area and I couldn't be happier. Sandcastle Fitness stands above all. 6 STARS
The owner does not enforce masks to be worn and he will reply with Fraser health states masks are not required during exercise. THIS IS NOT TRUE, with simple research you will find Fraser health states masks must be worn at all times with exceptions of physical or mental illnesses that prevent you from doing so. This gym also does not treat their staff as equals and they do not revoke memberships from those who disrespect other members or the facility itself. Would not recommend working here if you would like a fair work environment or excersicing here if you are serious about COVID-19. The owner needs to learn how to properly run a facility and treat staff members.
I dropped in for a yoga class a few weeks ago and the girl Sierra at the front desk was the sweetest person ever she really helped me feel comfortable since I was nervous about dropping into a class all by myself for the first time. Sierra was really supportive, I had a phenomenal experience and I would highly recommended this gym to anyone.
arrogant and ill mannered staff. they need to learn to speak first. GEORGE SHAMI please learn to respect ladies . its a shame on you being a man. BIG SHAME