Reviews of Club16 Trevor Linden Fitness South Surrey (Gym)

David Breen

staff is friendly, equipment is new and clean.

Roger Wright

Good rates. Lots of equipment so you're not standing around. The staff isn't very helpful though. They have signs telling people not to drop the weights or bring their suitcases onto the gym floor, but these rules aren't enforced so you have to constantly put up with idiots grunting their way trying to push more weight than they should, or navigate your way through gym bags and knapsacks. I don't know how many times I've almost tripped on someone else's suitcase.

Kirk Hoggard

Awesome.

Julia Michel

Super busy. I got moved from the she's fit in white rock as they closed the gym. The she's fit section at club 16 is a joke way to small no space to stretch. Most of the machines I used to use are in the mixed section what defeats the purpose!

Lori Goulet

Staff very friendly. Just wished they had a separate room for classes.

craig Jooste

Great club, always clean, friendly staff, excellent price.

Dillon

For the price, the equipment is good and up to date. The only downside is that the gym can get crowded during peak hours (with the exception of covid-19 bookings)

Jennifer C

I enjoy working out at this gym. I like the variety of equipment and the atmosphere. I'm comfortable using both the main section and the She's FIT area.

Simon Child

Amazing facility, helpful trainers. Not in the best location for commuters, but for those who are able to make it to this place I highly recommend it: the customer service is superb. I also want to give a shout-out to Richard who was always extremely responsive and informative to whatever question I may have. He is always a friendly and empathetic person who tries to inspire others about their health and fitness. As a member, I felt he looked out for my interests and it's very rare you find such dedicated customer service. I cannot thank him enough for his help! The entire team here is really great. If I ever move closer by to a Club 16 I will definitely be checking it out in the future :-)

Bruce Bruce

Originally I has enrolled at the High Gate Burnaby location when I made a personal comment to lose 25lbs of unwanted Covid-19 fat. The enrollment was very easy and stright forward plus I received a month free for also signing up for a personal trainer. My trainer Lini helped me to lose 10lbs in my first month, however shortly after I had moved to the South Surrey area and transfered to this location. One thing that I'm not very pleased with is it's been a litte difficult trying to receiving the 5 outstanding personal training seasons that I signed up for. Overall I'm please with everything else, it's large clean facility, with fantastic equipment. Dani always has a positive attitude, and is always there to welcome you with a big smile every morning.

Andrew “Midder” Doran-Bowing

The closest gym to my house, amazing staff, amazing equipment and THE WATER JET CHAIRS! AMAZING!!

Lisa Hansen

It's usually difficult to find a staff member to assist with machines in the ShesFit section.

Diana Barrientos

Equipment could be better maintained and classes in the women’s area make it too busy at times

Micah Jakobs

Switched over from Langley, it is much smaller but wow is the staff unreal! Makes it way more enjoyable!

Tyler Gavin (TGxRebellious)

Great gym always clean

Kyle Mitchell

I decided recently to start getting into shape and take care of my body more. Since I started working with Jyo I have been noticing clear and amazing results. she has been phenomenal in creating and executing a great workout plan that has helped me so much so far. She is also very positive and makes me feel very comfortable and welcome in the gym. I would highly recommend her to anybody looking to improve their well being, their physical, and mental health! Thank you!!!

Steve Kittell

A big shout out to the front desk staff. Danielle and Sheila are always ready with a kind welcome. Keep up the great work ladies!!

James Caswell

My wife and I are teachers in our mid-50s. We are very happy we hired Jaye Martin as our trainer. Jaye is highly qualified-an excellent teacher and communicator who is caring and thorough in her instruction. She had the wisdom to help us focus our goals for our age and body type, and the knowledge for how to reach them. We intend to hire Jaye again!

Alix C. Noon

The girls here are always so kind and very helpful! Even when I stopped going to the gym because I was recovering from an ankle surgery, the first day back they still remembered my name. Excellent service!

LR RW

Ashley S. hit the nail on the head - completely. That being said it is only $14.99 a month...

Connor Buchanan

Great gym, lots of equipment and super friendly staff. It’s located in a fantastic spot close to lots of food options for after a work out. Mike in sales goes above and beyond!

Heinz Zahn

Best place clean

Jessie Shen

Everything is always super clean, all the staff are nice, and they’re all following Covid protocols. I am doing personal training here and it’s been such a great investment! I highly recommend coming here.

Brook Nighswander

Convenient to me and the people are good

Artr Thormodr

It's good. Friendly staff, well maintained equipment at a very reasonable price.

Jessica McGuire

This review receives one star, because they don't allow zeros, even though that's exactly who's running the place. I'm so upset right now. I left Steve Nash for this shiny new bauble with terrible customer service. I walked in on my first morning for which I had preregistered, exhausted from renos at my home, as well as preparing to move. I also had received an email claiming had an NSF fee for a gym I had never once used, while others were getting their free three day passes. That's what I get for preregistering. The girls at the front were totally slow and confused, and Tiffany, the one who seemed to bossing everyone at the desk, was not listening, nor even looking into my eyes. She was impudent, rude, and arrogant to myself and her colleagues. Very unattractive behaviour. They first confused my account with someone else's (fair enough), and when I requested a waive for a fee for a gym for which I had not yet even seen the inside, Tiffany rattled some policy dribble. Furthermore, there were no managers to be seen! If this was the manager, that is a sore state of affairs. She told me to send an email to some corporate in God-knows-where. Yes, an email that will probably end up in a junk mail folder if I ever manage to send it to redeem $14. Yeah, right. Huge joke. I'm going back to Steve Nash where I've been a loyal customer for 9 years. You get what you pay for. Isn't that the truth?

Senthil Subbaiah

Staff are not so friendly

ATI Truck Repair & Bodyshop LTD

Hi have joined gym in June 2021. Lady who signed my up, i asked the cancelation policy - said 30 days notice. I enjoyed personal training sessions with Keat couple of months and purchased additional sesions, when 6 sessions left, trainer told me that he is leaving Club16. My schedule did not worked with new trainer. Sent email to cancel my membership did not receive any acknowledgement email. Finally I called in and head office told me that it was a yearly contract. I have to pay cancelation fees which was never mentioned.

Jerry Xue

Staff is either rude or fake. Take your pick.

Jeremy Hehr

Love this gym!

Jun Amuan

High end gym. Ambiance is not that great but okay. I'm a fan of Vancouver Canucks and Trevor so I signed up.

Mara Agawin

Really good experience with the staff. Did personal training while I was pregnant to keep fit. Look for Spencer. :)

joseph d kiazyk

(Translated) Excellent team and staff (Original) Excelente equipo y personal

Avi J

I think that when people do a great job it has to be said. My experience with this gym has been always excellent. From the people that greet you at the front desk to the trainer's manager and my coach. I would like to recognize Taylor Haldane for her professionalism, prompt communication following up every time I had a concern. Currently I am training with Kabir Ali and I couldn't be happier. He motivates me to keep going to the gym. He is organized with the routines, always on time, flexible with the schedule while making the sessions fun as well. Great job guys! I think that these are the results when a gym is managed focused on providing great customer service.

Katy Marko

Do not join this gym right now, (June 2020) the existing members cannot even book a workout with their new booking system. There will be no availability for you to workout and it will end up wasting your money. I have been a member of this location since it opened and I have the premium membership and I can barely get in to workout, at the maximum of 3 bookings at a time. Very disappointing

Kelsey Kubota

This is my favorite gym and team. It's fun and staff take time to get to know you. Lots of knowledge and dedication the team is always kind and friendly.

Tony Mauro

Bright and clean.

Wilson Chan

Friendly staffs and excellent location.

Cassie Morie

Very beautiful facility and the staff are very friendly. Minor annoyance that they close at 5:00 pm on a Saturday. I understand Sunday's closing early but it would be super cool if Saturday was open later.

Ian de Hoog

After living in the area for two years I finally have a gym I enjoy going to!! I had tried two other gyms over the past couple years. The first was another "big chain" gym but I found the atmosphere in there to be too dark and hamster-ball like. The second was part of the local recreation center and while I loved the gym, it just isn't as well equipped as a full gym. My wife expressed an interest in check out Club 16 a they have a ladies only area and upon investigation I was impressed with the variety of equipment, the friendliness of the staff and the bright airy feeling of the gym due to all the windows. It's been three weeks as of today and there's no turning back now.

Dave Gradidge

Fabulous Club. Great Value well run and always spotless

Jagdeep Sran

Great customer service and Equipments are always nice and clean, One of most liked location i have ever visited.

Kristin Jakola

Great gym for the price!

Parminder Singh

Average gym, good for beginners.

Raf Van

The facility is amazing, which can sometimes a pain because it can get busy. New equipment, friendly staff, clean facility, an amazing place for people to go to in South Surrey.

byron glassco

I love hitting this gym. The staff is very friendly and fun and helpful. Lacv and Danielle put a smile on my face and make it a warm atmosphere to get a sweat on. Thank you T lin and company!

Shelly Baylak

I joined this gym in January 2019 and was fortunate to have Shawna Cooper assigned as my personal trainer. I can't believe how I have changed in the last 10 months. I am more mobile and have lost 22 pounds with Shawna's guidance. Shawna is a gem as she is very knowledgeable and helpful. I look forward to our training sessions.

Justin Kim

Very good!

Nicky Smith

Looking for a good sweat, training with Kiera! She is amazing and pushes you to ur limits!

Olivia Duarte

Amazing gym and staff are so lovely, especially Natasha.

Jimit Modi

If you have lot of money to spend then go to this one. They just deduct money from your account under fees/dues without any reason. I've been charged in totall 80$ in a month while biweekly charges are 16$. So choice is yours.

Mack Dyck

I miss the gym come back soon pls :(

Waleed Ahmed

+++ very clean

Adon Albanese

Its a very nice spacious gym???????? with a great variety of equipment!???? Cant beat the value$ Thanks

M T

Honestly, I regret having to give this amazing facility a 1 star review, as I find the majority of the staff to be very friendly, I love the equipment and the layout is great, but after my experience today I am considering stopping frequenting this gym. One of the Personal Trainers is extremely rude and abrasive, and has acted as such repeatedly towards me and now a close friend. She is extremely aggressive when it comes to any equipment that is in her general vicinity and instead of politely letting me, as a member, know that she is using it, she is short and condescending. Today, she asked me friend if "she was actually planning on using that, or was (she) just gonna sit there", while my friend took a break between sets. I am confused at her behavior, because although I acknowledge that this is a busy gym, it is completely unnecessary to speak in such a manner. It sets a very negative tone and creates a very hostile environment which is not enjoyable. I find myself having to avoid her constantly.

Ozzy

A big thank you to all of you..from front desk to all the trainers! From the moment you walk in the door, you are greeted with a warm Hello! After struggling with my back for a year and a surgery, I was too much stressed out about the thought that if I get hurt when I start back going to the gym! But all my fears are gone now after I start training with Kristine! She is an amazing trainer that made me believe in myself and get rid of all my fears! I have never been more excited about going to the gym as much as now! She is so positive, encouraging and motivating! I’ve never felt stronger, healthier and happier than I feel now! On our every session, I am so excited to start and push myself harder then the day before! If you want to sweat and have an amazing workout and leaving the gym completely satisfied..she is the one! With her help I’ve lost about 26lb and zero back problem, gained pretty good amount of muscle mass! And more to come!! Thank you Kristine for dealing with me all this time, and pushing me for good..you rock!

m L

Women zone area is nice and spacious.. lots of equipments .. lots of cardio machines.. everyone is nice there.. its just cold in the women section.. they have fans blasting and the hours are not that great. They could stay an hour 2 longer.. im.always stuck going to have to go to the rec centre... Steve nash has earlier opening hours on weekends and later hours, so i may stick with steve nash.

Ryan Dietrich

Excellent staff, location, hours and training facility. A previous 20+ year FW/SN member that jumped ship after they requested $40+ extra a month for a Platinum membership to MC gym location I trained at over 25 times as an alternative location. TL Club 16 has many convenient locations throughout the Lower Mainland for a portion of the monthly SN membership. Serves my training requirements.

Brian Forrester

Great rates. Great Equipment. Friendly and helpful staff. Rarely too busy. They've done a great job re-opening during Covid-19.

Madison Thicke

The gym facility is great, However the hours on Saturday are brutal. Saturday hours should be the same as Monday-Friday . Not everyone works a Mon-Fri job, so those who work weekends should be able to enjoy the same hours.

Apar Sidhu

This is the best gym i ve ever been too,amazing staff,amazing prices, very spacious and ample equipment. Would totally recommend it.

Chhaya Anupama

I like the location, timings and it’s affordability!

Irina safonova

Great place. Has everything for workout

Nicole Sykes

Positives: Switched from Steve Nash to this gym because of the lower cost and it being on the bus route. Has all the standard equipment and haven't had a problem having to wait to use any of the equipment except in the free weights area. Negatives: Staff don't seem to know anything about the gym equipment. Asked how to modify the interval setting on the treadmill - staff had no idea, and also how much the weight of the barbell bar itself was and they didn't know. When I first joined and asked if they had equipment in the free weights area to perform specific exercises - they handed me a sheet with the names of the weight machines and couldn't tell me how to actually use the machines other than the standard settings. The hours are very limited, only open at 6am weekdays so can't do any early morning workouts before work. Can't speak about the availability of classes since I don't use them. Overall you can't beat the price so I'm willing to make concessions on the hours and staff knowledge, but if these were improved it would be a much better gym experience overall.

Abhinav Bhardwaj

Very Clean facility and very friendly/professional staff

jenni trumpet

Good to have a safe clean friendly gym

Yang Yune

Nice environment and staff is very helpful and always wel

Brittany Massey

Great staff and generally a friendly place to be

Angie Luu

I wish they had more equipments like the co-ed side but also to be consistent with every She's Fits. It suck to go to one and realize they don't have the machine you're looking for. Not even a similar one Also to have more equipments for the cables machine

Carla Merrill

Great staff, clean and good equipment. I have been training with Jaye Martin and she has been fantastic! She really knows her stuff and has help motivate me through my lows. Can't say enough good things about her...A plus plus plus!

Jim Johal

I would like to say that it’s a great place to train , pleasant friendly atmosphere and a very approachable staff , also woul like to mention a special Thanks to Danielle who is always greeting with a smile and making you feel welcome ????????????????

April Bursey

Tried this gym at peak hours (5:45PM) on Dec 04th. The gym itself if bright, airy and functional but the people who go here (including the trainer(s)) need an attitude adjustment. Have you ever heard of working in with someone? No?... okay cool... I'll go back to Steve Nash where people have gym edicate. Seems like everyone is trying to 1-up each other... why? Does everyone forget their smiles at home when they come here? To hoity-toity for me.

Brady Pawlyshyn

Not really happy on how everything is being run in this new covid 19 world, have to book our appointment times and were only allowed 1 hour a day of work out time.

Parmeet Shokar

I want to acknowledge the amazing service provided by this gym. Every morning, I am pleasantly greeted by Danielle who displays both professionalism and joyfulness when greeting all members! Keep up the great work! I am also impressed by the efforts and precautions put in place to ensure all equipment is sanitized regularly.

Kasra Keshavarzi

An employee named Niko misled me by telling me that this gym has an Olympic lifting platform with bumper plates.

Monica Zurowski

I joined the gym as a complete beginner and, frankly, afraid of not succeeding. I have worked with my personal trainer, Kristine, twice a week, learning and pushing my own limits. Kristine has been instrumental in my journey towards health and fitness. She is knowledgeable and kind, encouraging and patient. Just what I needed to find in a personal trainer. Thank you, Kristine!! I’m so glad to have met you!

Brianna Lowen

I want to write all the things that I possibly can about how amazing Kiera is!!! Seriously, I cannot even express how great she has made me feel about myself and my abilities to train as hard as she hopes that I can. And that's the kicker, she makes me feel like I have abilities that I didn't even know that I had... and I do have them. Just when I feel like I have no more energy Kiera knows just what to say to make me feel like I have the energy to finish whatever task she has set for me. And her tasks... they are always just within my fitness abilities, so I can strive for bettering myself and for the greatness I know I can achieve. The exercises she chooses for our training sessions vary, but are always repeatable should I choose to do so myself. Each exercise is carefully watched and movements corrected until they are A+. And the best part, besides how I feel when I leave a training session with Kiera, or when I look in the mirror and feel confidence with the way my body is improving, is the response the world is giving me!!! I feel so great and I put a lot of it on my training sessions with Kiera. Thank you so so so so so much!!!

Michelle m

Love the new set up and being grandfathered in makes the price unbeatable. Love the tanning and the new equipment is amazing

Tom Gill

Great Equipment, clean facility, friendly staff

Gurmesh Shergill

Nicest Club 16 in Surrey. Locker rooms are always clean and never smell like sweat constantly like other locations. Staff is very nice and helpful, overall this is a great gym.

Ateefa Azad

I have been going to Trevor Linden South Surrey for years now and I love the welcoming attitude and atmosphere at this specific Trevor Linden location. The staff here are always great however during a global pandemic they have been absolutely extra ordinary and gone the extra mile to make everyone safe and comfortable! They are so cheerful and acknowledge each and every member regardless of their age, ethnicity and appearance. I didn’t have this at my previous gym in South Surrey which is why I am mentioning something you would think was a no brainer. I’d especially like thank Danielle at Trevor Linden South Surrey. She has been by far the nicest and most authentic staff member with the most consistent respectful and down to earth attitude to everyone I see her interact with as well as myself. By far the most genuine and true to her nature individual who treats everyone the same. At a gym, sometimes we tend to feel uncomfortable, insecure or sometimes overlooked based on the body language of other gym members or staff around us but that is not the case with Danielle and the other staff members at this specific location. Danielles impeccable service simply by standing at the door and greeting everyone with the same exact respect is a great way to start your day. It’s definitely my favourite way to start my day with that positive energy of hers and genuine smile welcoming me in at Trevor Linden South Surrey every morning. Thank you Danielle for being so real and authentic! I appreciate your excellent customer service and your genuinely kind human nature as a individual. These small things make all the difference in how a person starts their day. :)

Xavier Duque

I really like this place. Staff are super friendly and it's a good size gym.

Emma Rose

Love this place! The staff are amazing (Especially Nicko, so friendly!) and the facility is always super clean. Even with Covid I find they have done an amazing job of keeping things running smoothly. The she's fit is an awesome bonus too :)

Jose Guerra

Great selection of equipment. Staff is super nice.

Cal Vinette

South surrey is the nicest one

Urooj Raza

I am very disappointed with club 16. My boys have been members for almost one year. I recently signed up too. I was offered personal training at a cheaper rate on signing up but I didnt take it . I wanted to try my 2 free personal training sessions first. The instructor Kyle was so knowledgeable and professional and was not at all a pushy sales person . I loved his sessions and soft selling and decided to buy the package but they wouldn't give me the introductory price as I didnt take up the offer upon signing I dont understand how can you sell something without giving demo . I have worked in sales and service industry for more than a decade and I know very well that people need to fall in love with the product first to buy it . I talked to the manager but she was not at all helpful . I had also told my sister that how amazing Kyle was and how we should both take personal training. Club 16 lost two clients because of their rigidity. Very very disappointed in their business practices.

Elizabeth Lemcke

Friendly staff!

Erkan Akyuz

It’s a great gym for a great value. Very up to date and clean equipment, never too busy, and courteous staff.

Russell

Not busy at all and tonnes of equipment

Ranj Sidhu

I don’t like hours of this Gym. They should open till 11:00 pm on Weekends and 8:00 pm on weekends like Gym do.

Marcia marcinha

I love to exercise here and the girls at the front desk are amazing

N L

Other than parking and a couple pieces of equipment they don’t have in the she’s fit side, this place is great.

Nathaniel Valbuena

Great space and plenty of equipments to choose from. Thanks to the wonderful trainers and Jyo for making the place a fun place to exercise in. Highly recommend it

Adam Cain

Solid gym, much better now that Covid restrictions have dropped.

Kelsey Durrand

The price seems great until the sales rep lie through their teeth and won't let you cancel. You'll be charged for an entire month after you "stop" your membership. Kennedy was my sales rep and I could not be more disappointed. Make sure you read the fine print with disgusting sales work like that. Hidden fees are there.

Mindy Basran

Loved it

RussellWRX

Plenty of equipment, not too busy and same members frequent here so it's easy to meet people

relaxation with delone

Great place lots of equipment to use

Declan Bostock

Amazing gym. There are tones of free weights to choose from and also two Olympic lifting mats so you can perform Olympic lifts. There are also a lot of cardio machines as well as a whole core section using TRX bands. Love it! There is also a woman’s only section that my wife says is a bit small and doesn’t have much, however the main section of the gym has everything you’d need. Overall a great gym to join, and it’s cheap.

Jack Peters

For my introduction to this workout facility, I took the tour. The staff were friendly and the tour took me though the loop upstairs with mixed workout stations and all the regular equipment I expected to see in a gym. My tour was led by Natasha and she has contacted me a few times recently to follow-up from that meeting, last December. Thanks for that.....

Julienne Shackelford (Jules)

The staff are helpful and nice, the facility is great!

Nav Dhindsa

Joined this gym in October and have been going regularly since.

Joe Kugler

Club 16 fits my work out needs very well. The variety of weight training and cardio equipment keeps things interesting. The South Surrey location I use is very well laid out and has tons of ambient lighting due to the large numbers of windows. One thing I would appreciate is for the changing room showers and floors to be cleaned for often. People wear their dirty shoes into the showers and leave trails of dirt throughout the changing rooms on a regular basis. Other than that, I am happy with Club 16.

Lindsay Douglas

Excellent gym for the price. They could use some better classes though, like boot camp, zumba, step class & yoga. I need to comment on Dorothy Fitzgerald review. Let me get this straight. It says on your "free 12 day pass" "not valid for former members" so you are denied using it because you are in fact a "former member"...then they offered you 2 weeks free if you signed up. And because you are basically ignorant you go online and give them a bad review?! You must be embarrassed how stupid your comment makes you look.

Jordan Collum

This Gym is terrible. There has been at least 5 times that the gym has not opened on time on a Saturday. The staff is not very competent when it comes to most general tasks. Cant wait for my contract to end. I'll pay more to go to a real gym.

Nick A

I am not sure why close early at 5pm on a weekday because of US holidays. Hours are not accommodating, specially weekend hours.

Kelly Doyle

Transferred here after She's Fit closed, and have been a member since the opening. Love how open and light the gym is, and I actually use the showers here. The price for what you get is unbeatable, unless you want the bells and whistles. I do find that it is sometimes hard to get access to a squat rack, but maybe it's just the hours I'm going. One piece of equipment I wish we had is a rack specifically for heavy squat thrusts, with a back that pivots when you lift. I'm so happy to see that some of the plyo boxes have made their way into the Women's section, but it would be awesome if we could get some fixed barbells heavier than 55 lbs in there since there's only one rack in the room suitable for squats and deadlifts (I'm not counting the Smith machine). Alternatively, a few extra bars that could be loaded while the rack is in use would be an easy fix. I come 5-6 days a week and almost never do I see women using the circuit. I feel it's a wasted space that could be housing more machines or equipment on the women only side. I have noticed that annoyingly, some patrons try to 'reserve' one of the few benches available while they go do other exercises for extended periods. My activation takes 4 minutes or more and I've seen benches with people's stuff on them for significantly longer than that. It would be great if staff could check from time to time. This isn't an everyday occurrence by any means, but reminding people of etiquette could go a long way. Overall though I'm really happy with this gym; going consistently has been easy:) --------------------------------------------------------------------------------------------------- UPDATE: I had previously posted this review with a rating of 4 stars. I was not expecting to hear from the Club by any means but this morning I got a call from the manager thanking me for the feedback and addressing every one of my comments. I appreciate the care that evidently goes into addressing member needs/concerns/feedback, so I've updated to 5 stars.

Andrea Klair

Filled with people who are consciously working on their physique and that is very motivating! Clean with lots of machines and enough space.

Jennifer G

The gym is really clean, spacious and the She’s Fit area is well laid out. The staff is really friendly and professional. The equipment is all new. The change rooms are huge, clean and hygienic. I docked a star because they could use more fans or air circulation during the busier times, and the she’s fit area doesn’t have the leg press machine. It’s not a big deal to go outside the doors to the general floor, but it would be nice to have it in the women’s area as well :)

Dean

new; clean, easy

michael enns

Decent gym, good location, great staff, just tired of all the +$ for signing up (card fee $20, improvement fee $39, sign up fee $49...) Trevor is doing what all the other gyms were doing, and he wasn’t, made him better, now it’s just the same. Bit of a sell out, if I wanted that I’d go back to Nash :/

Elizabeth Lim

Exceptional customer service from Diego. There was a miscommunication from my home location at another branch. He cleared that up for me and went above and beyond to make sure I feel welcomed. They're lucky to have you on their team!

Felix Zhang

Since She's fit moved from White Rock to this location. I cancelled my service with a manager in their office and it's been over 6 months. They still charge my credit card. I just noticed today. A big WARNING!!!!

Spartacus P

My fave gym of all time

Samantha Emerman

Such a beautiful gym! I am so happy with the space and the people I've met here! I have had the privilege to work with Mark, a personal trainer at the gym, and he has helped me immensely with my workouts, active release and recovery, mental, physical, and spiritual support, and so much more. The community that has been built in such a short time since opening is absolutely incredible. I want to come here every day for the rest of my life. And would come here even more if you extended your hours on the weekends ;) Thanks for creating such an amazing space xo

Myra Merkal

Danielle is awesome. We used to have her teach core classes which we miss so much. Now she is the primary door greeter. She is very welcoming and recognizes everyone, making people feel welcomed. When she is not at the door the lineup goes very slowly. She is very friendly and a keeper.

Eva

Finally got a chance to go back to the gym. I was sad that the She's Fit White Rock location closed since it was much closer for me. I was very happy to go to this gym and felt very welcomed by staff. I will likely start using the co-ed part of the gym since the women's only section feels rather limited. I found the 30min circuit to take up too much of the floor space. I would love if there were more non-cardio machines that are not part of the circuit. I would also like if the weekend hours were a bit longer, especially since the other gyms in the area are open until 7 on weekends. Overall I am really satisfied with the new gym.

Daniel Ridley

Great gym, always clean and great staff! Kennedy signed me and has always made an effort to make me feel welcomed! Best gym in town by far!

The High Heel Hippie Jessica Gardner

Awesome gym! Awesome staff! Awesome price!

Darren Redies

Switched here from another sports celebrity named gym in the area and very comfortable with the choice. While they don't have quite the amount of equipment as their neighbor, the price makes this excellent value and everything is there to still allow a great workout.

Harman K

Checked out the club today for the first time. Incredible venue with exceptional customer service. Niko was extremely accommodating as soon as I entered the gym. He didn’t harass me like Steve Nash Sports Club usually do when someone is looking to check out the gym for the first time. I appreciated that and was working out within a couple minutes. ✅✅✅✅✅ Special shout-out to front desk who stored my expensive shoes away in the lost and found and got them back to me without any issue. Grateful!!!!!

Kenzie Stinson

I have been training with Kiera for 3 months now at South Surrey Club 16 and the results have been amazing! She built a program to suit my goals and always gave me extra tips on nutrition, sleep and the best deals at Costco. She is very personable and open about her commitment to fitness. If you are ready to make a change in your fitness routine or just starting on your weight loss journey she is the trainer for you.

Kathy Matusiak

I have been a member since 2010 and had successfully rehabbed my broken leg at that time,and recently for the last 6 months used the resources of an excellent personal trainer. I am 65 years and at risk for osteoporosis. My trainer Kristine Joson has designed an exercise program for me that has helped me substantially improve my core strength, muscle tone, and fitness level, not to mention my very successful weight loss.Kristine with her background in seniors fitness constructs an excellent well balanced program that more than meets my individual needs. Her quiet, happy ,and enthusiastic nature provides me with much positive feedback and encouragement to keep going even when I feel tired. We utilize the many and varied pieces of equipment that Club 16 and She's Fit offer. I am very satisfied with this special personal trainer...Kritine and my gym!

Manjit Gill

Not busy in the eary morning

Roslin C

Best staff ever. Always friendly, always polite and genuinely concerned on how my day is going. Especially the receptionist Shayla who is very professional.

Mike Foley

Good place to work out. Clean facilities, lots of equipment and good variety.

Michael P

Decent gym. Just be aware, like most gyms they have a bunch of hidden fees. Gym maintenance, late charges and on and on...I personally don’t like that. Feels like their are nickel and diming you. $16/month should have a bunch of asterisks attached.

P C

Beautiful facility

Lauralee Lamarche

Awesome gym. Clean, new machines. Bright with lots of natural light. Never have to wait for a machine. Only thing missing is a traditional hack squat machine pleaaase!!!

russ sprake

Love the set up and love my personal, personal trainer.! Jyotika, Jyoti, Jyo like me answers to most things is absolutely perfect for my requirements and is just the right mixture of hard core trainer, mom, therapist and above all friend. She definitely has the "personal" touch and we have got on great from day one which is usually important if you are to work together, and she is undoubtedly one of the best I've ever worked with. Having been trained and trained others in jui jitsu I know how difficult training others can be and she somehow manages to get the balance right, all the time. She knows exactly what you are capable of , (more than you do yourself) and when, always knows just how far to push, and when to help, and when to just not bother pushing it at all. She is attentive, personable, accepts we all have limitations, on some days more limitations than other days, and while taking age into account will not accept that as an excuse, not to do your best! From where I started just a few short months ago when I had really let myself go, she has helped me progress back to a stage where I am comfortable, confident and feeling good about myself again, did I mention the 2 inches off waist size? Twenty yards was a struggle a few months ago, now stamina is coming back slowly and 2 miles is not too much of an issue, flexibility, strength all returning but never going to be an overnight miracle, nothing worthwhile ever is, we will continue to work together for a while yet and are both confident that desired results will be forthcoming. I would 110% recommend Jyoti to anyone looking for the special personal touch in a personal trainer, someone who takes the time to understand the person (mind and body), someone that instantly knows what you need and when, someone that will push you to the limit but recognize your limits and someone that is comfortable with you and is not like many others have been in the past way too stand offish and afraid to be close or to get close, to the person underneath the exterior. I would 100% count Jyoti as a friend that also just so happens to be my personal trainer too!

Andrena Conradson

Great facility, staff is very friendly. Especially Mak, he always hooks me up with tanning when I need it. He really goes above and beyond. I highly recommend going to this gym.

tony Borsa

Great gym but the equipment takes too long to get repaired when it breaks down.

Plamen Denchev

I am a newbie at the Club 16 gym. I joined the club in November, 2019. I have to admit that this was not my first attempt to keep me fit. I used to go to a different gym. This time however, I listened to my wife and agreed to get a personal trainer. Did I feel comfortable – no I did not. I used to play a lot of sports up to my late 40s. As ageing process progressed, I felt more and more heavier. I start doing things that were quite normal a bit too slow. To say it strait – I was afraid that I would not be able to follow instructions from a well fit trainer directing me to how to do my work out. I did not believe in my abilities to go back to where I was 20 years ago. Well, maybe I was the lucky one. My concerns disappeared when I started to work with my personal trainer Jyotika. A highly motivating person that encourages you to work out with her nice smile, although, demanding enough so you can not skip a move. She is a knowledgeable, very dedicated fitness professional I would recommend without any concerns to everyone out there. One last thing - A word about safety – Jyotica helped me to understand the importance of doing each and every move right to get the maximum effect of the exercise without hurting myself. At the end of the day as she says - safety first. PD White Rock

Amy Watkins

Lots of equipment and low monthly fees. They are doing a great job with new covid policies so we can continue to work out, but keep social distancing in place.

Kush Chatterjee

Scott and the front staff are the best!

Doug Isaac

Need a cheaper no penalty upgrade to suntan Massage after doing the basic.

Kelly Young

Love club 16 south surrey ! The staff are always very friendly and helpful . Kennedy signed me up and was very informative and pleasant to deal with . A gym can feel intimidating for a 45 year old mom. I can say I have always been comfortable at club 16 since day one !

Baljit Sandhu

Great gym with great staff especially Kristine ( an awesome personal trainer)

Sean jewles

My experience with this gym has been excellent. The staff walk the floor often to ensure the spray bottles are filled and everyone is following the policies. I spoke with Victoria who was so kind but I could feel the stress she is baring. Victoria you are doing a great job!

Kelsey Nicole

I started coming to Club 16 for personal training with Jyotika and have loved every minute of it! Doing two sessions a week with her for about a month now I have dropped over 10 Lbs and inches off my body! I also Feel stronger and look slimmer. She is knowledgeable as well as a lot of fun! I highly recommend this location and Jyotika in particular!!

Angela Levy

I started training with Jyotika at Club 16 after having my first baby. She has been wonderful and very knowledgeable about postpartum recovery. She has kept me on track and helped me lose the baby weight. She has so much wisdom to offer and is very professional, I would highly recommend her

Dorothy Fitzgerald

Guess they don't want my business. Decided I should join a gym again after cancelling my membership at Shes Fit about 6 years ago. Got a free 12 day pass that said not valid for former members but figured that shouldn't apply after so many years. But, when I went to the gym was told it did and all they could offer was a couple of free weeks if I joined up. Told them I was considering several other gyms and wanted to try them out to make a comparison. No go. Would not give me the free trial. So I walked out and will take my business elsewhere.

Elle M

Shawna @ the South Surrey location is awesome. She is inclusive, supportive and encouraging. Thank you Shawna fur making the DIFFERENCE!!!

Ayesha Q

Working out with Kiera has been quite the experience! Not only did she customize each one of my personal training sessions to meet my specific goals, she varied the circuits enough to keep me interested - whilst maintaining count and carrying on a thoughtful conversation. I never would have believed I'd look forward to exercising. I highly recommend Kiera to anyone that wants a rigorous and exciting program to keep them engaged on a daily basis.

Kevin Basran

I want to thank Danielle for making my morning gym routine so great. Your energy and friendly manor checking in not only me but other members every morning is fantastic. You’re a breath of fresh air Danielle keep up the great work!!

Raj

Came early to my booking and was told they were at capacity. Waited outside in front of the location and about 10-12 drop ins were allowed in. Double standard to who they let in prior to the next hour. Very unprofessional.

Luisa Ibarra

Excellent! I’ll go when I want, when I can and always, can find way the others share with me the equipment. Respect, smile and courteous environment, keep me coming back. PD: some talks about combining gym and food, it’ll be interesting. Thanks

Taryn Liebholz

Alyssa C is a great trainer. She is patient, knowledgeable and gave me effective but easy to understand exercises!

Jackie M

Wish there was more open space for calisthenics but overall great gym

Ella Gordon

Love this Gym, staff are friendly, lots of regular who works out there are also friendly. Reasonable pricing and packages, the facility are clean and equipment are updated, free WiFi. I work with personal trainer Kristine and Scott they both are very effective and knowledgeable.

Tim Mackie

I joined Club 16 on Nov 5 and went in to cancel my membership today. I was told there is nothing they can do with the $75 cancellation fee even though I only visited the gym 3 times in a month. To make matters worse they told me my membership is cancelled as of today but my fees for the first half of December with be taken out of my account on Dec 4th. When I asked the representative how this is fair - my membership has been cancelled but you are making me pay my dues and I am not allowed to come to the gym - he replied I have spoken to the assistant and general manager and there is nothing we can do. Mr. Linden I am a big fan of yours but you are seriously missing the mark here - I will be sure to share this experience with my network. What a terrible experience.

J TP

Super friendly staff at this South Surrey location!! Daniellle greets everyone in the early mornings outside the front entrance of the club with such enthusiam!!! Great way for your members to start there workouts! You are very fortunate to have such great staff on your team!!

Tommy TwoBeers

Great gym and an excellent environment to get in a great workout! Been to many gyms in my time and can really say this gym is a place of no judgement and very friendly atmosphere! Lots of equipment which makes it nice so you aren't waiting around to get on a machine or use a bench. One thing I would say that would be a huge help to us in retail work is a bit longer hours schedule as other gyms do. Weekday nights and of course weekend hours too!

Rose Bindra

I have been working with Jyotica at Club16 South Surrey for almost a year now. Jyotica taught me the basics and more about working out. She is very knowledgeable and can recognize her client’s strengths and weaknesses very quickly. She pushes me to work hard, and push my limits. I’m so glad that I can share my fitness journey with her. I would definitely recommend Jyotica as a fitness trainer to people who want to improve their lifestyle by starting with their fitness and health. She listens and she knows how to design a fitness plan that is unique for every individual, and catered for success. I would not be where I am today without her help!

Jay Dee

Cleaner gym but definitely on the smaller side

stacey hryn

Womans side is seriously lacking its missing simple equipment is in every gym no machine for calf raises and no leg press . Cant complete full workout at this location south Surrey

Geraldine Maltman

Good gym, with adequate machines, available parking.

C S

I have been going to this gym since they opened and I love it ! I use the women's area and it has a great variety of different machines/areas. The staff are also very nice too. I would highly recommend!!

D D

(Translated) Since the new mask order was re-enacted on August 25, many people have entered the fitness center without masks, and the staff simply ignore it. a lot of people not wearing mask today! (Original) 自从8月25日新口罩令重新颁布之后还是很多人不戴口罩进入健身中心,而且工作人员根本不管。a lot of people not wearing mask today!

rogel arcangel

Friendly staff and great place to do my workout in the morning.

Divya Chandra

I have been regularly going to this facility from 3 months and been training with my personal trainer Jaye Martin for more than a month now. I cannot not leave an appreciation post for her here. She is absolutely fantastic, makes me push my boundaries and always make each session fun with different and challenging exercise plans. She is great at nutritional guidance and take up all my queries nicely and provides solutions to them. Always encouraging and fun to work with! I have Achieved great results with her. Jaye.. you go girl! Not forgetting to mention front desk members, they are beyond awesome. The facility is always clean, sanitized and appointments booking and cancellations is super easy. This place has made me look forward to my workouts everyday!

Mike Beaudoin

This is probably the best gym I’ve ever been too! The staff is amazing, shout out to each and every one of you, especially the night crew! You guys have made this place such an accommodating and safe place for us to work out! One guy in particular is up there checking that masks are up and making sure everyone is 6 feet apart. These are difficult times and I thank each and everyone of you at South Surrey for making our this a 5 star experience.

Charlie Lamb

Had an excellent first training session with Keaton Jones. Quickly assessed my goals and promptly gave me some pointers to address some shortcomings

Grant G

Great first impression so far thanks Sean

Debra Fillenberg

I have benefited by my regular workouts at Club16 - S. Surrey. I want to give a big "THANK YOU" to Jaye, my trainer for all her coaching and helping me on the road to achieving my fitness goals. She has challenged me and added variety to my work out program. Historically, I would go to the gym, do a bit of cardio & few weights, get bored and then go home. That has now changed!

zahra kader

great

kamal sidhu

I've never worked out before, i decided to get a membership at Club 16 and i have Jyotika as my trainer. She is awesome and makes me feel very comfortable and she's very friendly ,, i love this place , very clean and fresh...!!!!

Kalinka Field

Ever since I’ve joined Club 16, I’ve been working with Courtney M as my personal trainer. Over the past few weeks she’s shown me many great exercises that target my problem areas and she’s really helped me with my confidence in going to the gym. I can honestly say that if it weren’t for her and all of her hard work with me, I wouldn’t be accomplishing as much as I am right now in my life.

Dr. Adrian Yeong

Great facility and staff. Kiera Charette has been a long term trainer for both my wife and I, and we have the utmost pleasure working with her. Her creative programs keep us focused, motivated, renewed and personalizes each of our individual exercise goals. Every session is fun and challenging at the same time. With my busy schedule, it’s great to have Kiera plan out my workout routine and just showing up to work with her. Highly recommend!

C

Beautiful gym but the hours suck. To keep up with the other big gyms in the area they need to be open later Steve Nash is open until 11 weekdays and 8 on weekends. Same with sandcastle fitness So please change hours

Vivienne Gildenstern

Covid guidelines in effect and respected.

Curtis Johnson

I’m glad club 16 recently increased there times. I just wish this gym would add more equipment such as some life fitness/ hammer strength machines (like every other club 16 has), heavier dumbbells, hip abductor machines in the men and women’s section and another squat rack. But besides that this gym is alright just wish they had more equipment as during busy times this gym could get very packed.

Paul “PD6808”

Clean, well-equipped and friendly staff. Very good value for money as local gyms go.

Kyle Gillis

Really like this gym, all gym machines have detailed instructions

Ella Rain

CLAIRE IS SO WONDERFUL! such a helpful kind person!

micahanderson1982

Awesome club. Great equipment. Super clean. Friendly helpful staff. Really welcoming environment to workout in! Best gym I have ever belonged to.

Holly N

I was so excited to see this gym coming in to our area. I have been a member since it opened. I am on a very strict weight loss program and started working with a trainer about 4 weeks ago. Just this past week, she had a disagreement with the "training manager" and was basically pushed out of the gym. All of my trainers clients have requested refunds for their training as they want to stay with their trainer who they trust and knows their needs. We have been told they will put us with a new trainer, sorry but no one wants to train with anyone else but this specific trainer. No one is cancelling their membership, they just want to move with the trainer. We have been calling and calling all week, but have been ignored by the "training manager" the "district manager" and head office. The "training manager" never appears to be there, Who exactly is in charge of this club? Supposedly some people have received refunds and the others have not. I also was sold an elite package but the trainer was only being paid as progressive. So the trainer is only being paid less than $30 an hour and I am paying $80 an hour. This means that TL is pocketing over $40 an hour and I also pay my biweekly fee. This is highway robbery. I asked the "training manager" why this was not corrected. Of course it was blamed on the trainer. Either way, how are you going to fix the problem. I don't want to be trained by some 23 year old kid. I am 39 years old and need someone with proper training. My trainer is also a physical therapist, which is why I chose her. The gym does not have a proper manager, the people that work there sit around doing nothing. Chatting and gossiping about their weekend. At the beginning when the gym opened they would always say hi and good-bye. Now you're lucky if you get a hello or good-bye. The bathrooms are not cleaned regularly. No one pays attention to the circuit court and many people sit their on their cell phones not using the equipment. It specifically says that if you're not doing the circuit, they need to move for the circuit users. I have never once seen an employee taking care of this and if you ask someone to move they are rude. I have also made a complaint about someone talking on their phone using video chat while people are in the change room showering and changing. No one has ever called me to follow up. I highly doubt upper management was told. I am now at the point of cancelling my membership and filing a complaint with the BBB. At no point do I believe this is a reflection of Trevor Linden at all, but their upper management really needs to take a good look at the people running these gyms. The customer service is severely lacking. I have recommended this club to numerous people, but I won't be anymore. I highly recommend that you do not do any training at this gym and spend your money elsewhere.

Only Truth

Great place, except the covid regulations ????

Amy Lapointe

The South Surrey Club 16 is in a great location with a great selection/variety of equipment. I like that there is the option to work out on the women's only or co-ed areas. I have been working out with Shawna since the beginning of summer, she has a fabulous personality, she is a wealth of knowledge and her workout sessions are always challenging and never boring. With her expertise and support I am accomplishing the health and fitness goals that I have been struggling to meet for the last 5 years.

T Van

Worst customer service I've ever experienced. Apparently, they don't know how to cancel an account, I got told to call, I got told to go in, and then again got told to call. Only to have them make me believe it was cancelled. Which it wasn't, as I see the charges continuing to come out of my account. On top of that, the representative I spoke with attempted to make me believe it was my incompetence that led to the additional charges, she hung up on me after I inquired about backpay for my money lost (when I thought my membership was cancelled). My time within the actually establishment was no better. I'd give them zero if I could. Response (to your canned response): Your account representative made it clear that your company had no interest in my consumer needs. Couldn't get me off the phone fast enough. Unless you're looking to refund me some of my money, I'm not interested in chatting further.

Annika Afan

First time at this location today and felt uncomfortable right from the start. When I approached the gym floor after signing in I was yelled at by a staff member I’m not allowed bags. Shortly after I see another lady walk in with a backpack and the staff didn’t stop her. Later during my workout in the ladies section I was deadlifting then got interrupted by the same lady who yelled at me (blonde hair, wears glasses and a faceshield instead of a mask). Apparently you aren’t allowed to deadlift in the ladies section and MUST go to the platforms in the other area? Pretty unfair if you ask because 2 other Club16 locations allow deadlifting in the ladies section. This same lady told me to put platforms under my weights which I did, but had to take all the plates off THEN re-rack the bar to go under the platforms. The entire time I was working out I felt uncomfortable as the same lady kept staring me down to probably make sure I don’t do anything wrong. Overall a negative experience considering every other location has WAY FRIENDLIER staff and actually allow you to push yourself when working out, and not to be “quieter cause it ruins the floor”.

Donna McGowin

Dropped in on a Sunday afternoon intending to join and I was sent away because their one salesperson was too busy to see me. Made an appointment at 6:00 AM Monday morning and the salesperson was a no show. I was asked if I could come back (again) which of course I said no to. How hard is it to join this club?

Rubina naz

Hello everyone, Dose anyone would be able to provide me the contact information for general manager of club 16 south Surrey branch, please and thank you

Dora Nehez

Friendly staff, very clean and great equipment

Alex Woo

Good.^^*

Rob G

There are many things that set Club 16 apart from other gyms and businesses. There is clearly a great culture brewing there as staff is always friendly and helpful. Specifically, Victoria C has been nothing short of remarkable to deal with - most kind and professional. Club 16 is welcoming, spotless, and the vibe positive – making it worthy of its association to the nature of Vancouver icon Trevor Linden. I won’t hesitate to recommend Club 16 to family and friends. Furthermore, I applaud Club 16 for following the latest guidelines to ensure the health and safety of all its members. Thank-YOU!

Ramneek Bindra

I have been working with Jyotica at Club16 in South Surrey for almost a year now. Jyotica taught me the basics and more about working out. She is very knowledgeable and can recognize her client’s strengths and weaknesses very quickly. She pushes me to work hard, and push my limits. I’m so glad that I can share my fitness journey with her. I would definitely recommend Jyotica as a fitness trainer to people who want to improve their lifestyle by starting with their fitness and health. She listens and she knows how to design a fitness plan that is unique for every individual, and catered for success. I would not be where I am today without her help!

Prabh Ragbotra

Great gym, well equipped however the bathrooms being downstairs is a pain the the butt. Def a big design flaw. Front staff is nice and friendly.

Bruce Holbrook

Music wayyyyyyy to loud. Not sure why they have the music pumped up so loud ... especially for the +50 crowd there on a week day. It is so loud that it makes it hard to concentrate on a show while on any of the aerobic machines with earphones trying to listen to a program. Steve Nash gym who has a way younger crowd plays music only a 1/4 the volume!!! I've ask many times for the music to be turned down ... not off just down a bit and each time I am told they can't or don't know how. Interesting ... each time I've been there while they are filming a promotional they have the music completely off. I wonder why that is? Unfortunately I can't really afford the price of Steve Nash gym and will continue at club 16 with the hope that my one minor request ... to turn down the music (not off) will be granted.

Harvinder Bains

Wish they had a girls section

Goldy Mehta

Nice Gym and equipment. Staff is very nice and helpful.

Dave Hafner

Theres going to be all sorts of hurdles and bumps along this path. I think the staff are doing a great job. Patrons need to abide by policy closer than they have. Typically being the younger male crowd

Colin Jaques

I returned to Canada after 6 months away and missed the implementation of Covid procedures in Canada. Within the first couple of days being home, I went straight to Club16 and joined. After 2 days of pure frustration with equipment I wanted not available, people waiting for equipment and only an hour to get through a workout, I quit. I followed the proper procedure online, explained my situation and wasn’t expecting anything further. A cheque was mailed to my address with a full refund! I greatly appreciated their understanding of my misunderstanding of gym memberships during the Covid era. The cheque took a while, but it came. Well done Club 16!

Alex A

Stinks so bad I had to leave before I puke on the floor ..Everyone refuses to wear deodorants

Mia Star

zero covid policy in effect . yes there are signs everywhere saying to stay apart however they don't enforce the rules-stairwell is crowded -people all over the place side by side-people running into each other coming down the stairs-ladies section is small - super crowded-they don't have a minimum amount of bodies rule for she's fit- ladies locker room is tight so impossible not to bump into someone or social distance - i can't speak for other locations . the staff is great though.

Christina Wellington

Staff is really friendly espcially the guy that looks like Justin Timberlake at the front desk . Alyssa is a wonderful trainer lost 17 pounds in 3 months since going here

Shawn

I emailed to cancel a month ahead of time because i moved away from that location and on april 23 my account was supposed to be closed. But on april 24th i was still charged $8.40 and on may 6th a received another charge of 31.49 now i have to chase them around to get my money back because they dont know how to close an account. Edit- i cancelled in march and after giving notice I am aware i was to receive two more chargebacks. which means my account was to close on april 23 which would be the last charge. The staff that answered was super helpful and got Ron and he found out that while the my account was closed they charged me a membership enhancement fee on top. However he promised that head office would email me a refund cheque in the mail. I will change the stars on the review once if i actually receive the cheque.

Marizcelle

I love this place. People are very nice and friendly. They are always happy to help and serve. Kristine Joson is very kind, supportive and passionate in everything that she does. She plays an important role in reaching my health and fitness goals. She is very knowledgeable, experienced and very professional by always giving me validation and positive feedback. She designs our training in a way that it is easy and doable. I am very grateful that she was assigned as my personal trainer. Kudos to you Kristine. Keep it up.

Sammy Kajzerek

Did my 2 Free PFC's at this gym and had a great experience. I recommend doing them a lot. Thank you to Alyssa who trained me, she made it super fun and interesting. 5/5 would recommend.

Pami Bains

I’ve been training with Courtney for the past month. I just want to say she’s amazing! She’s challenges me every session and is helping me achieve my fitness goals!!

laura boivin

Great people and prices, nice variety of equipment.

Diana Baker

I joined South Surrey Cub 16 just over one year ago and feel extremely lucky to have had Kiera (Personal Trainer) to guide and motivate me, right from the start. Kiera spent time to initially make sure I’m comfortable with the circuit as well as all other aspects of the gym. She certainly achieved her goal of ensuring that, when I’m not attending a session with her, I have many options for my work-outs...and more importantly, that I exercise in as safe a manner as possible (to ensure no injuries). Even after a year, I continue to meet with her once each week....why?...because she makes me work hard, is extremely professional & creative, is always ‘on task and focused’, not to mention fun to be with! If you’re looking for a Personal Trainer, I highly recommend Kiera! Thank you Kiera for motivating me to ‘stay the course’ and never give up...you are awesome!

philippe willson

Great gym with energetic and helpful staff. Cons: Early closing hours on Saturday and Sunday don’t fit my busy schedule.

alli laxton

Love my fitness club!

Sharni DEVARAJOO

One of the best gyms I have been to. Just that due to CV there are no group classes etc, but members are free to do their own workouts woth masks on in a condusive n consistently sanitized environment. I also had the opportunity to have a PT and enjoyed the sessions whilst learning the correct method of using the machines etc.

Art Vanderlay

Seems to have the very worst of the equipment of the club 16 gyms but was tolerable due to how cheap it was. Handling of COVID has been less than stellar as well. They did not send out emails to clients, super glitchy app, reduced capacity by 75% making it difficult to get appointments at the gym while continuing to accept new members. Unfortunately I’ll have to tolerate it until I can find something better but if you’re alright with a gym, probably best you just avoid the headache here. Disappointed through and through.

emmett brady

Good gym.

Harmony Aven

Great Gym! They have awesome pricing! The staff are happy and welcoming. Great selection in equipment and always very clean showers and change room. I love that there is a woman's only area!

Liu James

First time signing up for personal trainer for a total of 14 classes. Kyle is my trainer, and he is very friendly and professional The session start on Jan 06, 2021 and ends at Mar 10, 2021. Overall, the result is AMAZING. for the past 9 weeks: - gained 1.6 pound of muscle - lost 8.7 pound of fat - body fat percentage drop 5.5% In addition to that, i specifically ask him to correct my muscle imbalance between my left arm and right arm. at the end of my training session, the muscle mass on my left arm actually catch up with the muscle on my right arm. Special thanks to Kyle again. he is the guy that makes you work hard but not over stressing you at the same time.

navnidh singh

racist staff and trained to scam customers. Charged me for services that are suppose to be included in the membership and also promised many other services in the personal training which were never provided. I was denied by individual personal trainers because of my colour, nationailty and ethnicity. Charged me for the barcode entrance card after saying it's free of charge. Full of fake reviews, dig deeper and you will find the real ones!

Vikrant Grewal

I've been going here for about 2 months steady now. Very well run during trying times. Haven't had a single encounter with staff where they haven't been anything but friendly.

Mathew Clancey

I have now been going to club 16 for about two week. It’s low price, plenty of weights, and machines however it gets pretty busy around 4pm-6pm on weekdays because of how many people that get off work at that time. When issues came up management was quick to contact me.

Leslie Gallagher

Thanks to Jo for her kind, caring, encouraging and supportive words as helps me become a stronger healthier person.

Aman

Have been taking personal training sessions with Kristine for almost a year and she's been great!

Salvador

For the price ($8 biweekly) the gym is really good. The staff are very friendly as well.

Roy Kingsmith

Great facility. Staff are all friendly and equipment is well maintained. Great experience

Elsie Frijling

Friendly and positive atmosphere!

Jay Lang

Hands down the best club 16 location in the Vancouver/Burnaby/Surrey Area. This place is what makes the membership fees really become a steal. Almost feels like a GoodLife fitness inside. Keep up the good work!

Sukhpal Sangha

I have been working with jyotica at club16 in south surrey for almost a month.Jyotica taught me the basics and more abought working out.She is very knowledgeable and can recognize her client’s strengthening and weeknesses very quickly.She is awesome and make me feel very comfortable.She is very friendly,I love this place,Very clean and fresh!!!!!!!!

D Milburn

Clean environment ???? staff is always making sure the wipe canister stations are filled up, nice clean changerooms, water fountain station is available for use, hydrotherapy room is clean and in working condition, parking is available all day, not busy on Sundays so I had a good workout but the I only thing I can say that need improvement are in the shower area i can smell mold and mildew coming from the drains , tried to buy something at the shop at 630 but they close down the til earlier than expected so couldn't make my purchase and one station in the main area didn't have its handle so I couldn't use the machine but there were other stations to use so it wasn't such a big deal.

Richard Hou

Worked with Kiera for a few months, she is a very professional trainer with good nutrition advice. That helped me to lose my weight.

Sheila Vataiki

I have been a member of this gym for 4 months and I love it. It is a beautiful gym, extremely clean, and in great condition. I love the option of working out on the just ladies side, or on the co ed side. Lots of equipment of every kind and its a very rare occasion where I wait for any piece of equipment. Of particular note is the trainer it has been my pleasure to work out with. I highly recommend Kristine Josen. She is very very good. I am a physiotherapist by training, but have not been working out at the gym for a long time. I am also 61 so combining those two factors, I was worried I might get a trainer who would over estimate my abilities, not have a level of knowledge that was complimentary to mine, or just not be the right fit, but Kristine is amazing! Her knowledge level of personal training and fitness is excellent and we often have technical conversations about the exercises she is having me do regarding the muscles we are targeting, the range of motion, etc, which I love!!!! At the same time, her general approach is very down to earth and respectful, and she never makes me feel like she is judging me as "less than" something I was worried about when going back to the gym after a very long time and as very very unfit. She is extremely professional and excellent at making sure I am working to my potential, often challenging me at a level I would not think I am capable of, but she is always right. I also see the level I am working at, and see the progressions of the exercises that I am currently doing being done by other patrons so know I am being carefully monitored and progressed with a goal in mind. I have lost a lot of weight and inches since beginning with Kristine, and am so much stronger and fitter than 4 months ago. I recently completed a hike that I did last year at this time in less than 1/2 the time! I would also like to comment that I find all the staff to be very welcoming, friendly and encouraging which makes it such a pleasure to go to the gym. It feels more like a family. I cannot speak highly enough of both Kristine Josen, and this facility and its staff to anyone who is thinking of joining a gym.

Aman Gill

Great location and really friendly staff. Very clean.

Kathleen Quach

I have had a positive experience at club16. Jyotika is my trainor and she has so far helped me lose over 20lbs! I am very grateful for that. She is encouraging, motivational and flexible with your schedule. The staff at the door greets you in a friendly manner. There is a variety of equipment for you to get a good work out.

Steve G

I have been a member for several years. Equipment is always in excellent condition. Everything is kept hygienicaly clean. The staff are always friendly and helpful. The clientele is of various ages and respect one another given their different fitness levels and capabilities. This gym also has a dedicated area for women inside their own walls called She's Fit which I have not been in.

Elizabeth Stallard

I have had trainers most of my adult life and none compare with Keira. She is completely professional and she is so focused on MY health and MY technique. She doesn't let me get away with anything. By far the best trainer in my opinion in South Surrey.

Chuck Ewart

I've been a member for about 14 months and use the gym regularly (about 3 times per week usually). It's clean, the staff are friendly, and it's a welcoming environment.

Diane Schouten

I joined Club 16 with the goal to find a personal trainer that I could work with. I was connected with Courtney ... from the start it was a perfect match !! She always creates interesting, fun and challenging sessions every week. Thanks Courtney ... you are the best !!!!

ziya khan

Did training with Jaye Martin in January this year and I cannot begin to explain how much she has changed my life! I've achieved so many goals with the help of Jaye's support and mentoring. I've had terrible knee pain after an accident and she's played a major role in the recovery. Jaye is a great coach, she is super fun to workout with and is very motivating.100% recommend!! She is the best!

aman kamboj

Nice gym with low monthly payment

Alana

I miss the old women's only she's fit sooooo much. Hate the ambiance here and it feels so much more competitive :( I guess they're trying their best and it doesn't have anything to do with the management or staff. Just the new location draws a different crowd.

Barb MacLean

Love thé place, thé employées are awesome, never been a fitness person and Ive been going for 7 months ????????????????????

Anthony R

Love this gym. Work out here and had a great experience staff is amazing, gym is so clean.

Nelly Oster

Love this gym so much! The atmosphere and the people there just make it so much fun to work there. Never have an issue and Jaryah has always been super helpful and resolved any issues I had right away. Super friendly staff and great energy! Highly recommend

Shannon M

I've been going to this gym since it opened. As a matter of fact, I cancelled my old membership elsewhere because of the trainer that I spoke with (and hired) on opening night. Taylor has been nothing short of a miracle for me !! If you want honesty and a good push on workouts, then this is the young lady I would recommend each and every day !! I have to say though that ALL the trainers and staff that I have encountered are friendly and helpful. The gym itself can be busy at times but there is always "something" you can do because of the variety of equipment this gym has.

James Roberts

Before Covid threw us all for loop I belonged to the Grandview Heights Rec gym. Seeing as they weren't going to open anytime soon I had to find a new gym. I will fully admit I'm a creature of habit and was reluctant to have to join a different gym. I joined club 16 and I have been thoroughly enjoying it! Ryan took me on a tour to start and did my sign up process which was hassle free (Nice one Ryan!). The equipment is clean and Covid protocols are more than adequate. Besides the users cleaning the equipment after use, they have staff members cleaning constantly as well. Staff member Danielle checks me in at the door and is always cheerful, friendly and always very helpful with any questions or concerns that I have. Well done! All of the staff here have been great to deal with! Thank you for the great job and making my transition to a new gym seamless;)

Alissa Onstad

I begrudgingly came in for my workout on Wednesday at 6:30, I REALLY wasn't feeling it... but then I stepped through the door and was welcomed with such enthusiasm! It really gave me what I needed to get through my workout! Your staff are always so kind and amazing! The equipment is always clean and I always feel safe when I come in for my workout session. Thank you for giving us people who can't afford a home gym a place to workout and get healthy!

Gilbert Ham

I would have gladly given this gym 5 stars as generally speaking it's great value. In Nov 2019, I signed up for a premier membership, which requires a 1 year commitment. In March 2020 Covid shut down their services. Once i got double vaccinated this past summer i started going to the gym again. Now, i am moving out of country and requested they cancel my membership. They told me they would continue charging me until end of October as my year long membership was still in effect. I could get on board with this, except, during the entirety of year plus that I did not step foot in their facility, they charged me their yearly fee twice. So i asked how they could possibly tell me i still have time left on my yearly subscription when they have charged me for the yearly fee twice already. They continue to ignore my question and give me the run around. It's been escalated to management and now they won't respond. I called and asked for a return call, and sent an email asking to call me and nothing. Lesson here is don't ever sign up for a contract with ANY GYM including CLUB16. They will still try to screw you in way from or another.

Keisha Lowes

Great facility, well maintained and clean. Love being greeted at the door, the staff are very friendly. Highly recommend their PT services, especially with Kiera! She's hands down the best one; pushes your limits, keeps the workouts dynamic and maximizes every 55 minute session.

Mitch Jollymour

Came back to the area after being away for about a year, Tons of changes. Went to check out new club 16. Cool gym, pretty good equipment and good price but totally packed. I wanted to go back to my old gym but new owners and not the same so I will give this club one more try at another time.

Tanjot Pannu

Great staff and clean facility

Sukhjit Thind (Sukhie)

I recently started training with jyotika. She is very knowledgeable and encouraging. Every session with her is very unique, interesting and challenging. She has given me great tips on diet as well, which is very easy to follow. I would highly recommend her to anyone who is looking to improve their fitness and health.

Ranjeet Sekhon

Bright, open space with plenty of cardio and weight machines as well as free weights. Courteous and helpful staff make this gym a pleasant upgrade from my previous facility. Glad I switched!

Nick Drummond Carter

Great facility! I went in to ask a few questions and your associate Kennedy was incredibly knowledgeable about all your policies and equipment.

Breathe Love

The South Surrey Club 16 has outstanding staff! I've been so impressed since the beginning of the pandemic how all of the young staff provided excellent, professional, friendly and organized service. The staff there are exceptional! Mack, Niko, the great girls working there. I ask myself, where do they get such fabulous staff!? So very appreciated over this last year and a half! Much gratitude. Dita. :)

Gary Harris

friendly staff, clean and spacious facility and equipment.

Wayne Walton

Great gym

E Wenn

Beautiful gym-with large windows, natural day light ,High ceilings,clients are even friendly!- friendly good staff!, could use more parking! Nice Gym!