Reviews of The Water Tower Inn, BW Premier Collection (Gym)

Nice open hotel, good restaurant complimented by great food and the pool indoor/outdoor are very nice and relaxing. Definitely enjoyed my stay and look forward to future stays.

Billyjo greely

The Masks they wore at the front desk reception, didn't make any sense. They hardly covered their mouth and nose . They should stop showing off that they wear masks because it doesn't mean anything when they are half open . Also the girl who was working at the pool front desk ...kept taking her mask off everything she talked to us . If she couldn't understand what we were saying in clear English....that doesn't mean she has to take her mask off.

Jamie Parr

Great service and friendly staff. Rooms were clean and tidy as well. Close to everything for travelling and easy to access. Great stay, recommended.

Marinette Fargo (Nettie Fargo)

I had a lovely stay. My room was clean and tidy. Loved the walk in shower. Staff were very nice and courteous.

Sara Dinsdale

It's was great I loved it. It's fast fun and the food was delicious:)

I have been here for several different events: conferences, meetings, casual beers and live music. This is a great venue for all these things. However, I have never stayed overnight and can't speak to the rooms.

Laura B

Beautiful hotel rooms, very friendly staff and the view is beautiful! Very happy with my stay so far!

James Bagi

This hotel is for sure a PLUS. The rooms are nice and clean. The pool area is just amazing. 2 pools indoor and a hot tub and a sauna. Including a pool and hot tub outside. The breakfast if included, is at the attached Casey's. It was really good. The showers are hot with the tons of pressure. The servers at Casey's were amazing and even got a cork screw for us. The rooms had amazing lighting. Just a fantastic place.

Emily Morabito

Staff is always so great. The restaurant did me a solid by taking my order at the last minute with no issues. The rooms are nice and clean. Also in good repair, maybe a little dated, but hey it works for me!

John Cronk

Kind of disappointed on the handling overall of some issues. Staff seem to be underprepared or underprivileged to help in some situations but are very awesome with the resources that they do have. My wife booked us a stay here in a queen suite. Explained we would be 3 people on arrival and that 3 bathrobes would be requested and breakfast vouchers, we got the vouchers eventually, upon request, but missed the ball on the robes. We arrived to find a peanut butter wrapper, switches and outlets falling off walls and a shower that only pumped out the hottest water while on cold. We brought this up and it turns out the room was just that day taken out of "maintenance" I have no idea how this room was ever approved. Adding more details, because we pre-paid our room we were not eligible for any kind of compensation which I would have been open to being moved rooms and offered another nights stay on a different time in order to try and bring me back and show me that this establishment is capable of a very classy stay like other reviews suggest. Oh well. Other things to note was there was a lot of crumbs on the pullout bed, one of the AC units pooled water and couldn't drain correctly, and paint was peeling off in some areas. Over all the stay was very nice, fireplace in room, heated bathroom floors (but only is select spots...kinda wierd) but still very nice. A nice air jet bath (the air will cool your water, fast) multipoint shower in glass enclosure. The smallest toilet cubby (room lol) I have ever seen, seperate bedroom from living room area with a pullout. Overall it has the potential to be a very very luxurious stay but it's just in so much disrepair. Oh well. If management sees this and cares to followup, please do reply to this with a means to contact you.

Rob S

We've stayed in Sault Ste. Marie countless time over the last number of years, and unfortunately, this is the first time we've checked out The Water Tower Inn. What a great place! The room is HUGE, and very clean. The staff have been so …

Enjoyed the location. Staff was friendly. Starbucks on location. Although we didn't swim there seem to be multiple pools. Rooms were dated but clean. Price was ok.

Lisa Laninga-Twohey

Great experience. I loved the feel. Clean, bright well lit rooms with all required amenities. Filter Starbucks coffee available in room. Iron board, iron available. Pets allowed. There is pool, spa, gym. Great value for money. Other stores, eateries available nearby.

Nola Kendall

Stayed here on business, great room super clean. Staff was awesome and very accommodations. Amazing breakfast. Would definitely stay again.