I started to tan at the Rothesay Ave. location last week for my first time in many years. My first experience with a stand up bed was fine and one of the staff was great as I had an issue with the bed, which was no fault of the salon, and she offered me a free tan and I felt better as I left. My second tan experience today was not so good. I requested a stand up bed again however when one became available it was one I was told to avoid as the fans did not work in it and that it would be unbearable to stay in for the amount of time I wanted to tan. I said to the girl working that if that was the one that had the fan issue I would wait for another bed. She hesitantly said ok and proceeded to put an older gentleman in it. She then said to me, while 3 other people were waiting in the waiting area, "Don't shout out again that there is an issue with the fan. We don't want other people to know that!" I said well first I did not shout it out and secondly people probably should know that before getting in it. My husband got in it last week and could not stay in the full time it was so hot". She said " well I am not supposed to tell people that and we want to keep the flow going so for future reference do not say anything again!". The facilities are fine here. Unfortunately, this particular staff member is not, she was very rude and needless to say after this incident I will NOT be tanning anymore at this salon.