Reviews of Club Jump Inc (Gym)

Cathy Woods

Okay just a simple gymnastic class for young kids who enjoy it

The Brianna and Kali show

My daughter started at 11months and my son at 11 years old. They both love the facility and it's coaches! All around great place! I've never had a bad experience here with either of my children.

Amy McDonnell

We have been part of the Club Jump family for almost 4 years now. The teachers become friends to the kids. Their classes are all inclusive and they help everyone be the best that they can be. Date Nights, which give parents a break and kids a chance to have fun with gymnastics, pizza, movie and popcorn are amazing. Holiday/Summer Camp are thoroughly enjoyed by my little guy. Looking forward to new Ninja Warrior class in the new year.

Amanda Lambert

My daughter absolutely loves this place! We have used other gymnastics clubs in the past, but had found the class sizes were so large that most times she was waiting in line to try the next station. My mind was made up that we made the right jump to Club Jump, when my daughter told me how much more fun she was having and that she really loved her instructors and that she already made friends the very first day! The other instructors at the other gymnastics club seemed to have no interest in really getting to know students. No connection at all. Bigger isn’t always better!! Thanks so much CJ for heping my daughter gain more confidence in herself!

Hammad Bakhit

Terrible They Give People timeouts for no reason

Maria Yannacopoulos

My son had a great time at summer camp!! A great routine and lots of fun activities! I was thankfull for their honesty and letting me know about how my 5yr olds day went- he is a handful to say the least and Julie was so understanding of his needs and would implement things to help him have a better day! Thank you Julie! Great business definitely recommend

Paul Yeoman

Enrolled my son in the January Parkour program, and in his words "Awesome, really awesome!" Great coach! Great fun!

Liz Van Spronsen

Awesome place for my boys to let out all of their energy !!!!!

Life With My Boys

Really great with the kids

Jane Annoymous

My little guy is in the Ninja Warrior class. He’s a shy guy and takes awhile to warm up. This has been such a great program for him. He has gained a ton of confidence. He loves being a Ninja. (F.G)

G H

My Kids absolutely love Club Jump, the instructors are amazing they get to know the kids names and help them achieve their goals. From helping them learn how to do a cartwheel, to walking a balance beam, they are always giving words of encouragement. Many of the extra activities offered here are great as well, like "Date Night", which offers parents a break away for a few hours to have our time. My son loved the activities and the movie and popcorn to end off the night. It's truly hard to find places like this for kids, and I highly recommend you trying them out with your child(ren).

Lucas Parrish

They accept children with special needs

InsetHercules 49

The best place ever

Jon-Michael Booth

Seemed clean and fun

Jason Berg

We have been taking our children to Club Jump for three years. We have always found them to be professional and enjoyed watching our kids in their classes. I understand the kids get apprehensive but they will do that in different enviroment's. Jennifer Warren and Katharine Muir. I find it disturbing that you are both posting the exact same story about a child. Who's child is it Katharine's or Jennifer's. It sounds like you are trying to join up to slander a local business. As for the child being dragged away I honestly can't see that happening. Perhaps the Coach picked the child up to bring them into the class. But dragging them I can't see happening.

Amie Pulido

My kids love Club Jump! They have definitely keep them busy and burn off their energy. Great place for boys of girls to have a birthday party. I heard the date nights are loaded with fun for the kids too. Looking forward to booking my son's next birthday party there!

Jennifer K. Warren

Today I went to drop my 4yo son of for his 5th day of summer camp at Club Jump, he was visibly anxious. Before even having a chance to talk to him a member of the staff grabbed him and dragged him away screaming. I stopped her verbally, and before we had a chance to talk about the situation the owner came over screaming at me and accused me of assaulting her staff. I'm not sure what she believes she saw, but parental consent before physically removing a child from a parents care is mandatory protocol in my experience. I was yelled at, kicked out, and accused of assault within 3 minutes of arriving - all in front of my 4 year old son. In a post on a local moms group, at least a dozen other parents have come forward with further stories of their children receiving time outs for being anxious, and not being able to sit still at 18 months - 2.5 years old... all the way up to being shouted at directly in their faces and being yelled at because "they wouldn't listen any other way". Parents are consistently forced out and "refunded the day" for standing up for the mistreatment of their children. Parents beware... If I could leave zero stars and still post this I would.

The Davies Family Channel

We just started coming to Club Jump last year. We were instantly treated like family! Julie and everyone are just so accommodating and understanding with everything. They make it such an awesome experience, not only for the kids but for us parents as well. We have nothing and have always heard nothing but awesome things, and they are all true!!

Elizabeth Murphy-Semple

My son has attended camp at Club Jump and this year we had his birthday party there! He had so much fun! The staff is friendly & encourage the kids to push themselves & have fun!

Bob Dunn

Kids have an incredible time at this facility! From toddler age to youth this is an interesting and interactive atmosphere. Fantastic, clean, and safe with professional staff.

Imad Bakhit

They were so mean to my sister and also i misunderstood their instruction so they gave me a timeout from 11AM-12PM and when i wanted to draw they gave me a timeout for 20 minutes, do not send your kids to this place because: They yell at kids, Gives Timeout For a small mistake, Treat kids poorly, they start yelling at the kids in the morning and also they are disrespectful to kids they start doing that every morning and they be nice to you in the afternoon before the parents come when the parents come they start smiling and being nice. The worst place to have a summer camp at. DONT SEND YOUR KIDS THERE

Melissa Turcotte

My daughters have been attending Club Jump since they were 18 months old. Beginning in the Parent and Tot class, Baby Jump, the girls are now over 3 years old and participate in Tot Jump! The coaches are FANTASTIC! Sensitive to the individual needs of their athletes, they provide age appropriate classes and a safe atmosphere for my girls to improve their physical fitness, learn new skills and build their self-confidence. The girls love participating in all the different activities, they sing the songs at home and have shown amazing balance and coordination for such a young age. I'm truly grateful to various coaches the girls have had over the years who take the time to make sure they feel comfortable in class, especially when they transitioned from the Parent and Tot classes to participating on their own! Last summer the girls participated in their first themed half-day summer camp! The girls had a great time and I felt very confident and comfortable as a parent leaving the girls in the care of the coaches at Club Jump!

Simon

Such a great day activity for kids. All the staff members are amazing. My son has so much fun!

Jeff Boggs

Excellent option for my kid's PA days. They exercise for about half the day, and then watch movies and free play. Pickup time is usually 1700 at the latest for PA day events.

Jennifer Howe

Club Jump is a fun place for kids to be physically active without feeling the need to compete with each other. Club Jump let’s children learn and excel at their own pace. My daughter loves attending classes.

Lisa Andrew (TheWife101)

My kids love this place! It's their favourite place to go for PA days and school vacation weeks. Great for active kids. The employees are very energetic, accommodating and understanding.

Kayla Lauzon

Child had a blast prices are very reasonable

Kelly Frechette

The staff was very friendly and so kind to my toddler. She had a great time. It is pretty expensive especially when compare to other toddler activities out there but if you have a climber it's definitely worth it

David McAllister

Cool facility. My daughter is enjoying it from the very start

Nino lahiffe

THEY TOLD CANDICE TO DIE

Kimberly Palmerino

My girls started Club Jump almost 2 1/2 years ago. This place has changed who they are. Club Jump is warm, welcoming and inclusive to all. My girls feel loved, welcomed and safe to try things they never thought they would do! They are more self aware and confident because of the amazing staff here! Club Jump is our happy place!

Dennis Dashwood

Not too happy with how the business has handled concerns on their Facebook page. We stopped going to Club Jump about a year ago because of very poor customer service. The coaches we had were great but the administration treated us like crap.

Tess O'

Our family’s experience at Club Jump has been such a positive one! Club Jump offers structured, high quality programs for all ages. My 3-year-old daughter attended 3 sessions in a row because of her excitement and love of learning at Club Jump. As an educator myself, I feel the classes helped my daughter and other children reinforce gross motor skills, fitness, physical literacy, and teamwork. I believe the coaches at Club Jump are well-trained and organized, and they teach the classes with patience, understanding, and kindness. My daughter was able to try new things and be a risk-taker as she developed her gymnastic skills with her coaches help and modeling. The culture of Club Jump fills a room with happiness and excitement in the gym. Kids leave happy and excited to come back again… especially my daughter! Most importantly, Club Jump is a lot of fun for kids! We loved our experience with Club Jump. I recommend Club Jump to others as an opportunity for kids to try new things in a kind, fun, and safe environment.

Ashley Smith

We have been bringing our son to Club Jump since he was 10 months old. The staff are awesome with the kids, and the gym is the perfect size. He knows the routine and now at 2 he is doing the toddler class without a parent. The classes have helped build his confidence, ability to follow direction and he gets to burn some energy!

Alysha Dupuis

I took adult fitness classes here. They were not really gymnastics based, so if you are looking to develop gymnastics skills it is not really what you are looking for. However there was great strength and endurance training. My coach was really good at working with different ages and abilities. I took a month off due to having surgery and both the admin and the coach were very accommodating and worked with my schedule and my post surgery abilities.

dooee222

Amazing staff and fun place to keep kids active !

davidfdutton

We had our children signed up for this service and were asked to leave for questioning a policy. We were given no opportunity to explain. The staff that I personally encountered were the most unprofessional I have ever encountered in ANY business I have ever been to. I would NOT recommend Club Jump St Catharines. If I could give this place negative 5 stars I would.

Ryan Williams

Fun place for kids to burn off the energy. Great staff

Jennifer Gray

Club Jump runs excellent programs for everyone from babies to teens, boys and girls. From toddler movement classes, to gymnastics without the pressure to compete, to the challenge of ninja warrior and parkour, classes are fun and high energy, and the staff are friendly, helpful and excellent with the kids. My kids love it!

Millie Soares

My son loves this place. And I love it because he is exercising and away from video gaming!

Ryleigh Jenkins

Friendly, professional staff with a variety of programs. My kids love the summer camps! Very clean

Ian Booker

Kids love it and staff are friendly.

Karen Hall

Can't say enough wonderful things about Club Jump Inc. From the outstanding staff, to the special events and welcoming environment, this place is a win-win for any parent. Your child will have endless support from amazing coaches to achieve their goals and build their confidence. Class sizes are small enough that your child will get the attention they need and deserve. Okay and as a bit of a neat freak, I have to say...this establishment is sooooo clean and well maintained. Thanks Club Jump Inc for being part of my kids lives.

Niagara Mom

The day camp was awesome and the birthday parties are very well run. Suggest this for kids under 8 as classes might be too basic for older children.

Layla Keech

Can't help but write to the lady who is writing about time outs being a problem. I have been with you guys for 4 years now and we love that 2 year olds do not run the show at Club Jump. It is important for kids to understand how to follow, listen and respect their teachers.If they do not learn this they turn into adults who don't respect others and feel like they are in charge. To me, sounds like this parent feels entitled and that her child does no wrong. She is just embarrassed that she doesn't know how to control her child. DO NOT let this change anything We love you guys. The Keech Family

K

This place is great for the children to exercise and learn rec gymnastics. However, I have witnessed the way they treat their employees and some parents and it is unacceptable. I've always learned to treat people the way you want to be treated, and frankly, I'm SHOCKED they haven't been sued for how poorly they treat people.

TheTarwin

If you want your child to go somewhere where they will be punished and humilated by coaches and co-owners, bring them here. If I could give this place zero stars I would.

Rachel Adams

Our daughter started here almost 2 years ago, her convidece in herself and in other things is so much higher now thanks to club jump. She loves the stickers she gets after class each week. Shes signed up for her first camp day and is very excited! All the staff is super friendly to the kids and parents We would recommend club jump to anyone! And will continue to take our daughter as she gets older #makemeawinner

Samantha Maguire

My boys have been going to Club Jump for 3 years! After moving from Australia and never separated from me. Julie and her team, made them feel comfortable and safe. They helped us every step of the way. The boys are 6 now and still love going to club jump.

Aaron Klassen

Very well controlled. I have an almost 3 year old with a short attention span and the two instructors did a very good job of keeping control of him. Everyone is also very friendly.

Ngoc Truong

Great place for your kids

Rachael Felker

This is such a wonderful place for kids, my 3 year old looks forward to going every week!! She absolutely loves it!!

Christine

I had my daughter's birthday party at Club Jump for a Ninja Warrior Course. The kids had a great time and the staff were amazing! Thank you for making her birthday special!

Mike

Looking for a great fitness for your kid(s) sign them up here. The staff they have hired are just amazing. The amount of patience they have for the kids is amazing. No matter what, even when kids what to do what they want, the instructor's tone does not change. They genuinely seem to love their job. They also have a great memory. Seems they remember the kids names in the same day. I would highly recommend Club Jump to anyone. The place seems to always have new equipment. As for the building it is clean and everything seems very safe.

Kerri Killick

Great for some structured fun on a Saturday morning. Staff are great with the kids and very patient.

Julie D

I would not recommend this place for children 6 and under. Toddlers have short attention spans and almost no impulse control and instead of redirecting them, the staff here use fear tactics and time outs to punish the children. As a parent I have 100% say in what happens to my 2 year old. So when staff tells me they don't care that I don't want my child isolated in timeouts and they tell me it's policy and still do it anyway, this is the kind of place you want to stay far away from. I think it's time for staff to do some reasearch on the effects of using fear to punish little ones. I don't pay them to punish my child, I pay them so my toddler can have fun. Lastly, as a former competitive gymnast, I can tell you not to expect any sort of proper gymnastics coaching, these coaches are not certified in any way. If you want your wishes as a parent respected and you want your child to have a solid gymnastics foundation to build on, go somewhere else. Edited to respond to owner: After you had questioned my parenting and told me that you would still discipline MY child, I said we were done. At the same time we were talking I saw my child be put in a timeout on the opposite end of the gym, so I went and picked her up and walked out. She was being put into time out because she didn't want to participate not for a safety reason. (She was also in a group with a 5.5 year old, when I was told she'd be in a group with 3 year olds.) I did not disrupt anyone or threaten anyone. I have already spoken to some of the other parents that we're at the gym that night and most didn't even have a clue what happened, because me and you simply had a conversation, I picked my child up and left. And the other mothers that we're in ear shot of our conversation will be writing their own reviews shortly. P.s. For my own protection our conversation was recorded and never once did I ever threaten anybody, so you may as well retract that false statement. You've got to be kidding, like I would ever want to step foot in there ever again. Lol I'm surprised with how you conduct business and speak to people you have any customers whatsoever.

Amy Palmer

My kids both love Club Jump for the variety and quality of programs it offers! My 5 year old daughter loved doing gymnastics camp over the summer and my 8 year old son really enjoyed attending a Ninja Warrior birthday party. I would highly recommend Club Jump. Their staff is friendly and knowledgeable.

Lindsay Caldwell

Great place. Kids love it

Leanne Pemberton

My son loved the “boys” classes! The instructors were fun, knowledgeable and kind. He’s also enjoyed going to birthday parties and date nights.

Da Edge

Awesome for kids and adults

Cara Reid

Awesome gym club. Good owners

Lise Challice

CLUB jump has made my 8 year old confident and willing to take risks. He loves the ninja warrior classes and we had a ninja warrior birthday party which we highly recommend. The people there make him feel special and talented. We love it there.

Terri Levitt-Chipman

Love the time my daughter has spent doing classes, summer camp and attending birthday parties. Always nice for her to return in a fun environment where she is safe and engaged in physical activity to promote a healthy lifestyle.

Amanda Berg

We've been going to Club Jump for many years and our kids absolutely love it! They have gained confidence in their abilities and thrived under the coaches amazing teaching. The coaches are really supportive and patient. Julie has been nothing but professional with us and I have never seen anything negative happen while I've been there. It's sad that one incident that has been blow out of proportion has caused so much bad mouthing. This club is amazing and so are the people who work there.

Megan Koudijs

The instructors are great with kids.

Vanessa Barbera

If I could give a 0 star rating I would. The two that run this place are nothing but unprofessional, rude and scammers. Taking people's hard earned money for months on end and not returning it, giving excuse after excuse...even though their contract states otherwise! I was blocked on social media when another client asked if they gave refunds and I replied "no they don't". They also spoke poorly about me to another client, to which that client reached out to me to let me know. Sadly had to reach out to my local MP and Better Business Bureau for any answers on how to get my money back after 1 year of no services. I would NEVER recommend.