Reviews of GoodLife Fitness Ottawa St. Laurent Centre (Gym)

Sulanis

It's like any other good life. Lots of equipment, and great staff, and they actually clean the equipment.

OZ_

Favorite place since 2011

soleil dhiver

I enjoy going there! Friendly staff. It is very nice to see the trainers working out with the rest of us. I find it motivating. Teaching by example is the best way to teach.

Katina Zheng

Equipment is a bit older but it’s not usually too crowded and the people are nice

Ken St. John

This place uses high pressure sales tactics with very little transparency. Regardless of the convenient location, I would never go here.

Shilpi shilpi

Its really convenient place to join a gym and also being in the mall does open up the possibility of having some walk around it

Beth Fulks

Like the hours, like the price. I think it could have more yoga classes though.

Davorito

Great place and great customer service

Kris Duhaime

Been coming to this gym for months. It's has pretty much all the equipment you need plus awesome staff to help you along. The machines are maintained fairly well. A section of the gym has been under renovation for quite some time now. There is no longer a pool and the stretching area keeps getting smaller.

Tia Lynn

This gym gets updates regularly and they are currently in the process of adding more floor space and more equipment! The new manager Jason is awesome and the new staff seems to be regular which makes a HUGE difference in the quality of service. The members there are great (friendly, helpful, etc.) and their group exercise classes are the best out of any gym chain. St. Laurent is my favorite GoodLife Gym.

Khiem Truong

An older GoodLife but if offers a lot of group classes.

Glen Nevins

Clean with great friendly staff and a lot of equipment to choose from, I really regret not joining sooner

Evelyne Aubin

Nice gym and they offer a nice variety of classes

M Ahd

One of the best gym in Ottawa. Friendly stuff and always there for you, especially Kevin he will five you the best deal in Ottawa. Kevin provides you with the best customer service experience before and after signing with Goodlife. Have a question just ask Kevin

Fr33k0ur

Good gym, doesn't reek one sweat like others. Good variety of machines and free weights. Can only rate 4 stars because I haven't used everything it has to offer though.

SagarG

Everything is good but this location closed way to early

Gregory Nate

Great equipment, good atmosphere and plenty of room. Hardly ever have to wait for a machine or weights.

Matt Davis

Hope the new renos are good

jvs kiran kumar

I have been a member at goodlife for almost 2 years now and I have brought in my friends to sign up their memberships and we have received a really bad customer service from gabby, she is so mean and she didn't want to really help with any of our questions, its not just about the signup process but also her attitude towards us. The gym is really nice and has all the necessary equipment but I didn't really like the service.

Jiaheng Xu

The only location with a swimming pool. Just wish their swimming pool could have deeper water.

Nicholas-Marc Ryan

This good life is a nice clean gym. There are mirrors on most walls to check forms and the gym recently got new weights that look quite nice. The staff are friendly and this gym is not normally too busy and you will not have to wait long or at all for most equipment. The only issue I see often is that people do not place the weights back at their appropriate place. This is a minor issue though

Prerit Singh

Senior lady associate/manager doesn’t behave in a professional way . Felt very unwelcoming here. We paid for corporate membership online, and she was saying it takes 3 days to activate ( totally wrong since few of my friends started on the very day of payment ).Later on when we explained this is not how it works,then she agreed.To be very frank,I didn’t liked her tone…. kind of rude. Never gonna come back to this location. Update - I went to Rideau location right after that , staff was really friendly and helpful, and they did all the process and we got to attend the gym that day itself.

Alexandre Keith

Gym itself is fine. Endless spam on phone and email after going once, despite requesting to stop. Would not recommend giving personal info if considering going, completely ruins my opinion of the place.

Elizabeth Moses

Staff were great. The equipment was lacking and different from other Goodlife gyms making it hard to continue with my weight regime. I personally would not return to this gym, however, people who are looking for a nice clean place to do cardio - this gym would be wonderful for that. The cardio area is amazing and the gym has a pool which is equally awesome.

Jonathan Lefebvre

Good and friendly gym staff. Some improvements could be done to the showers, but great overall.

Marcel Desjardins

(Translated) Excellent (Original) Excellent

Steve Pelehos

One of the nicer Goodlife locations, with great staff. Love attending Body Attack with Chris Reabel, its the classes that make this location.

Zachary Sorrell

Always clean, never too packed, well equipped and not one of those gyms full of testosterone and snobby people. Lansdowne Goodlife, take notes.

Rolando Carrillo

Very good

Al

Very high pressure sales tactics at this gym, but all Goodlife's are alike. Other than that this gym is one of the largest in Ottawa . It offers a small swimming pool, large enough for enough exertion when doing laps run. A large room for classes and a smaller room for static bicycle classes. Multiple treadmills and cardio machine. Most equipment are in good shape. The staff is really friendly.

Adam Eastman

Love the pool.

Onz Brau

Good facility, night staff were a bit rude though, and it was a bit too warm like most Goodlife gyms.

Marvin Sun

Been using this gym for almost 6 months. Great environment and friendly staff. I gave top ratings!

Stephen Webb

This is a nice goodlife fitness location. They have a pool which is great. I will be visiting this location again.

Haleh Sasani

one of the worst managmente is this brach:1 : push you to take personal trainer 2: not telling you the contact cancelation will cost u 100$

Brendan Butt

If you like running you should try it here.

Joey McAuley

The staff are great, the gym itself is alright... my issue here is I got a membership primarily for the sauna. When I asked the front desk what the issue with the sauna was, they casually said "it won't be fixed until the summer." This is unacceptable. Membership fees alone would cover the cost of fixing it. I would accept one, two or even three weeks, but not having access the entire winter season is unacceptable. I signed a membership with the understanding there was a sauna, this is false advertising as far as I'm concerned.

Jonathan Krall

This Goodlife has the worst showers, no flow, cold and no water pressure.

Kathleen Grady-Thompson (Miss Kathleen)

Friendly welcoming knowledgeable staff.

Dejan Lisak

I went to the toilets beside it

space_cadet524

Staff is incredibly friendly and the equipment is laid out in a good, logical way. Great location as well for those traveling by bus. Very central location for most major bus routes.

Emad Fadel

Good atmosphere

Benoit Bourdeau

They have 4 squat racks :)

Dave Howard Schiff

Very convenient gym at St. Laurent Mall / Station

jaja

These guys are doing EVERYTHING they can to keep the gym clean and safe during the pandemic. Huge shout-out!

Kevin Russell

Great location and friendly staff! Usually busy around 6:30-7

El Atmani

Best option out of the other goodlifes in ottawa The amount of trainers sitting behind the desk is a little much

micah garten

Good size. Never too crowded.

b ho

lucky numbers alert yo!

Adam J

Great, spacious, gym. Could use a few more benches for bench press.

Freedom of Expression

Thier swimming pool is a joke. No WIFI, old equipment.

Najman Mughal

Clean gym also the equipment is fairly new and in working condition. The only thing I dislike about this gym is they're always out of towels and as a customer that's paying for the service. I expect a towel when I need one.

Daniel Lee

Had a awsome and knowledgeable trainer but 75$ per hour is a dept sentence. I cancelled but they still wanted 1 600$ from me, had to fight a bit

Gaston Leal

No pool.

Raquelle Small

Best staff . Love the classes they offer. So many choices of machines.

Jen Jeang

This location was convenient for me on my way home from work and it opens 24H Mon-Thur! It used to has pool which is my favorite facility but recently it is under construction. The staffs are friendly and facility are organized.

Danika Martin

Monday's Body attack class (5pm) was amazing! the male instructor was so motivating and funny. First time doing this class at the St-Laurent location but will definitely go back!

Monica E

I really like this gym..i use the pool a lot and it's great staff are very helpful.

Tommy Godbold

Nice gym.....can be packed in the afternoon....Great in early mornings when I usually go.

Raqib Jawad

Love the area and would recommend to anyone

wang xie

I asked the front desk to put my account on hold and I told him twice I don't want to cancel my membership. Still he canceled my membership and there is no way to get it back for the same rate.

Its Jorgo

Good spot. It can get tight in there during busy hours. Besides that, all good to go.

E C

Trainers constantly take equipment you are using to train clients outside of the trainer zone.

Michael Conroy

No towels when I arrived, No towels when I finished. Why am I paying for towel service? It wasn't even busy (Saturday Morning). Especially since this is the only facility with an actual pool you'd think they'd have enough towels to support this. Just another reason to dislike Goodlife some more. I wish there were more options out there since pretty much all Goodlifes in Ottawa are garbage.

Braedn Murchado

Absolutely love this gym! Such a nice environment to work out at; it has great equipment, actively maintained and cleaned for the most part and the facility is easily accessible. However, one time some staff member, I think her name was Gabby, brunette, probably around late 30s, did give me attitude one time when I asked for directions for the washroom. She scoffed at me and said "just follow the signs" in a really rude tone. Other than that, I love the staff and the place!

Jonathan Smith

Best club

Laurie F

Was recommended from a friend a while back. Didn't enjoy their service at all. When you tell them you don't want a membership they keep pestering you. I said no multiple times. Would not go there again.

John T0STE

You have to try Gavin's spinning class on Friday's at noon is just incredible with amazing music to go along with it..

Karine ANGER

(Translated) Great room. Lots of material. Quality group lessons. Top. (Original) Super salle. Beaucoup de matériel. Des cours collectifs de qualité. Top.

S I

Medical exemptions are not honored by the Manager here. I used to work here for over a year and worked out for 6 years here. It is a shame that new management over the years has taken a turn for the worst. Every human being deserves to have a safe place to workout without being harassed and having voicemails left. Guess PTSD and panic disorders mid workout are safe for everyone. Take tips from the tenth line location.

Dana Shearer

Super friendly staff! Always willing to help and doing an amazing job to make sure everything is clean and safe!

Fighter Jen

Had a gym membership here for 5 years (that my work paid for). The change room and showers were always disgusting. The gym equipment was always broken to some degree. The staff never dealt with the “gym bros” here who bullied the non “gym bros” incessantly. The pool was nice but that’s it.

David Merino

It's got a pool, fairly quiet, and lots of parking. Weird layout and the staff are not great at putting out towels.

Sadie Litchfield

The staff here are very friendly and have done a great job of keeping the gym safe and clean during the pandemic.

Sue Dezell

Always friendly staff who assist you the best way they can. Clean fitness club and easy access to parking and Ottawa Transit services. Open 24 hours a day. Lots of fitness classes to chose from with excellent Instructors. If you are looking for a new place to workout at - - - - give Goodlife Fitness a try. You will not be disappointed. Excellent service at all levels.

Joel Beaudette

Way better after the new renovations, although most the free weight benches need to be changed as they are really uncomfortable. The mens showers also need to be cleaned more. Also this gym has terrible hours, not sure why its not open 24/7 with how big it is.

Kevin Chiasson

Great place to work out! Group Fitness is a very welcoming place...????

WILNO89

I just signed up to this gym with seven sessions with a personal trainer. I was given Abe as a trainer and he is fantastic. Not only does he provide workouts but he helps me stretch as I have fibromyalgia and knee pain. He also works out a diet plan for me so I can see the best results. I am already planning on purchasing more sessions. This guy is worth every penny. Highly recommend Abe.

Sally Thomas

Succumbed to the high pressure sales tactics and regret it. Will not be quitting because that costs even more, but; will not be renewing! Trainer Carlos was pleasant and pretty knowledgeable about adapted fitness, but; not terribly happy with anything else! Equipment is not accessible enough to use independently. There is only one hand crank, which eliminates bringing a friend. EVERY other piece of cardio equipment has a TV attached...and specific tension settings so you don't have to guess! Not worth my $80/month.

Simon Bellmont

Not as fancy as some gyms try to be, but good enough and pretty big. Really amazing staff! Always friendly and helpful. I saw one trainer help someone with a disability for free, it was really sweet.

Jean-Claude MAINVILLE

Nice gym ; well organized ! ????????????????????

James Hultink

Best hot yoga classes goodlife offers.

Désiré Rioux

Lack of plates, and lack of weight collars. It's time for this gym to reinvest in their equipment.

Samer El-Kadri

Place lacks customer service.. at a time when gyms are upping their game and GoodLife is losing a lot of ground, this place is missing the link between customers and their fitness equipment, especially when a customer shows up on their premise trying to see what the place is all about. Many other players in town, such as Movatti, and no wonder many have left GoodLife for Movatti.

Dark Lord Sauron

Good.

A B

clean gym. Friendly staff. Big area. Lots of machines and weights. Swimming pool is very convenient after a long workout. Rated 3 stars because the hours are the only issue. This is by far the best location but one of the few ones not open 24/7. Honestly, it should be the other way around where everybody comes to this one and it stays open 24/7. For some reason, they made the best location the one with the worst hours and the worst location (walkley) open around the clock... Goodlife needs to address this especially since the only swimming pool is at this location.

Colin

Great club! Very clean and the staff is always friendly. I've been to a bunch of GoodLife gyms and this one is definitely one of my favourites

tom lyonette

Good atmosphere,

John Doe

Closes too early, layout feels really disorganized/not clean, and one of trainers chastised me for something I didn't do. Basically, some random person left a whole lot of weights around the ground of a machine I worked out on, and she told me to put them away in the smuggest way possible, and smuggly said "Thank you" when I did. Aside from the convenient location, I try to avoid this gym as much as possible.

David Irvine

Nice small gym, can be overcrowded at times. If you're decently strong, you WILL be staired at and talked about everytime you go. I don't go here without headphones anymore.

Jeff C

I signed up my daughter for goodlife some 6 months ago, prepaid 3 months then the end of Sept 21 2017 for the ultimate no commitment membership. I paid another 3 months of which the attendant said it would take me through to Jan 18th. So I go into pay another 3 months this weekend and it stated that the account was -50 owing... I confirmed this 2 times that my last payment would take me through to Jan 18th. I confirmed it at the time of paying and then I confirmed it again by calling the next day just to confirm. Anyhow, not very professional service, the manager actually turned his back on me when I tried to discuss this... I would have signed up for another 3 months, but not with this sort of scheme going on... I asked for 3 months and was told that I was paid for 3 months. Anyhow, misinformed twice - day I paid then called the next day to confirm... becareful with this place, when it says the specials are 44 dollars a month then you get over billed... I think goodlife has been bankrupt before? shoddy place, won't sign up here again...

iveth reyes

Been coming to this gym for almost two years now and have had such a great experience. Kevin, one of the employees here at GoodLife has been such a great help. He’s gotten me, along with many of my friends and family started on our fitness journey and has helped us achieve our goals. He’s gotten me started with a personal trainer, Rex who has been training me for the past couple months and has also helped me achieve my fitness goals.

John Michael Young

I was pressured and felt forced to sign up with a personal trainer for 10 sessions. The trainer took no time to customize my plan and was not built the way I wanted it. He also bad mouthed the gym and later I saw working at movati. This location needs to stop worrying about their sales targets and more proactive with appropriate customer customization after spending hundreds on a terrible plan. I didn’t show up for my last session and quit this location and spend twice as more but much happier.

Hugues Martinez Cherisme

Its really great gym i just wish the trainers would stop by once in a while to motivate us and tell us what were doing is right or how to reach our goal; without paying them or anything just a stop to see how the people are doing.

Michele Mathurin

Clean,great and friendly staff . I love working out here

saleem haqani

Nice gym. Friendly staff

John Bradshaw

worst gym with no ethics what so ever.

Kate Shearer

Best gym ever!!!

andrew smith

Looked dirty

BUD DURLING

Wow

Farrukh Riaz

Good place to workout friendly staff

diane gravel

Kevin makes any problems better...