Reviews of Crunch Fitness - Orillia (Gym)

Hannah Hunt

Terrible customer service.

Richard Calisi

This is a fantastic gym. All equipment that I need, very clean, organized. And Fanatstic , Friendly people.

Arik Tumarkin

Uncomfortable changing room. Not enough boxes, a lots of boxes with broken locks and no hangers.

Jonathan H

Went there as a visiting member from another WG location. This place is a dump. Its musty smelling (like a locker room). I was ok with it to get my work out done and get out... . then I saw the overflowing sharps bucket in the bathroom stall. Yep an overflowing sharps container. Disgusting. You're better off to do calisthenics in your hotel room rather than go here.

adrian

The place is decent at best. Need some new equipment in there for sure. A real pad for the camber bar for example more camber bars and newer handles for pull down work....another squat rack....glute ham stuff. There's really no excuse for the complacency, some staff are great, others, are there for them....not you. And its easy to sense that.

Isaac

Great staff. Clean and everything in great condition.

Jess G

Decent gym lots of equipment. Can get very busy especially with reduced hours. Staff are laid back not actively on the floor encouraging social distancing. Could improve in some places but, it is more affordable than other places and decent atmosphere

Matthew “bodymanmatt” Barkey

Love the environment

KrystalBelle Beauty

Clean gym. Good price. Awesome equipment!

Crystal Haynes

Cancelled my membership and was charged again.

Sean Rousom

Tired building. Not very clean

Dan Sawatsky

all you need in a great gym. large open space, great variety of equipment and weights, classes, personal training and friendly staff. definitely recommend to all.

Clement Meunier

Smelliest gym ever , locker room for male have 3 small bench and shower curtains as shower separation. They told me it would be fixed in November we are in march and varely anything has been done . It seems to me as they are operating in bad faith.

Steve L

I used the gym when it was just world gym during the day before peak hours and it's great Maintained equipment and good selection For $10 a month basic package I'm happy

justin Hillier

Love this gym! Where can u get gym daycare and bring a friend for free then tan for 24$ a month? Uh nowhere!

Cliff Schmitt

Joined the second week of April 2018 The gym is pretty clean and the equipment is in very good condition. Noticed one piece of equipment out of order last week and this week it is fixed and working. Lots of cardio machines and weight lifting gear, could easily accommodate over 100 people at a time. They offer an assortment of classes that are all included in the monthly fees. One guest can come in with each member and use the weight area free. Overall a great deal.

Sam Wright (SUBIE SAM)

Great gym

Lisa Vivian

Love this gym

Sheldon Purkiss

Crunch fitness in Orillia is doing a great job with safety protocols during the pandemic. Suggesting Uniquely designed 'mingle masks' (available there or on Amazon) allows for better breathing while working out too. Wasn't looking forward to cardio with my usual mask. Pre sanitized bottles for spraying down equipment, one for every person.

Haunting Visions

Get fit! Friendly staff and lots of equipment it made a noob like me feel more confident starting my journey through body fitness

Korai Hoshiumi

Service at the gym is adequate, especially for the cost. Just pray you dont have trouble and have to call head office, the customer service is horrendous. When they improperly charged me upon cancelling my membership, the said there was nothing they could do and the "system" was to blame.

Nuclearwinter 16

the locker rooms suck and they got rid of a lot of equipment without getting new ones but other than that pretty decent gym

Gregory J Thomson

Great gym!

Michaela Gibbons

Great staff & atmosphere. Love the board in the women’s change room with all the positive notes ladies leave for each other. Reasonably priced and good hours, and my daughter loves the daycare too. Recommend :)

Kapow Comics

A world class facility

Bethany Austin

Best childcare and staff

Grace jolly

Awesome gym would one hundred percent recommend it they have all the equipment you need and it’s a judgement free zone. Overall amazing gym????

Jake Blume

Needs to step up it's game ! Good staff, but sub standard facility compared to gyms I've trained at the last 40 years ...

Gerry Lutz

It's a great Gym

J Three B “Digg'n Canada”

An awesome place to work out, with tons of the friendly people and stuff. I highly recommend checking out this gym.

Justin Rego

Good location friendly environment

Rob Kurc

Never really had a complaint with the old owners (was satisfactory with great staff). But had somethings I’d like to have but wasn’t worried. Anyone who complained months ago should try again. New owners have been making huge improvements in very short time. More than I ever expected. Overall very happy

Sydney Marie Booth

Havent been in since it switched over from world gym so idk how it is right now

Matthew Barnes

Good gym, equipment is good, but there are pockets in the floor of the weight area that are annoying.

Brooke Clarke

Been going for over a year now and I absolutely love it

Andrew Barclay

Manager "Brad" is the one to go to for any training needs!

Neighdolf Horstler

Good workout spot, if you are a bioluminescent Central intelligence agency African American who enjoys altering the sexual preferences of anphibians.

Brian Crepp

Great place filled with great people always willing to help if needed

Liam Corrigan

The locker rooms suck but I think the rest of the reviews are fake cause this gym isn't that bad. It's got a wider variety of equipment than the Barrie world gym despite being smaller. The massage beds (rather chairs) are WAY better than the Barrie world gym, they have free yoga mats, other stretching stuff that you don't have to sign out, and chains for squatting and benching! I really enjoy this gym it's clean and doesn't smell. I'm a Barrie VIP member but use Orillia almost as much.

Irving Mancera Robles

Good place to workout and the staff is great

Millie Mish

Wish i could afford it because i envy the equipment i can see from the outside

Troy blanchette

This place is very filthy over half the benches in the place are covered in tape to seal the cracks very unsanitary. The showers are covered in mould and black slime. Not a very nice place to work out in. I don't recommend this place. TRULY!!

rajesh vinoth

Best gym

Brandon Fausto

Fantastic facility filled with all the equipment you need and a great community inside the gym. I really like that it has doesnt have that typical "commercial gym feel".

Rewire 2020

It was great until you had to get the app which only allowed 50 people which resulted in spots being booked solid. Once the lockdown is lifted please do away with this system or give us a refund. Will definitely be looking for other sensible gyms in the future.

Quincy Sutton

The gym itself isn''t horrible, but the service and membership is such a scam. I had been trying to cancel my membership for months, back and forth with head office, and after ridiculous charges on my credit card they said they couldn't do anything for me, that it was my own fault. Also, they don't notify you of when your membership renews! Definitely going to planet fitness now :)

Mitch P

I’m still being charged every month and the facility is closed. I can’t cancel my membership because the facility is closed. Talk about being cornered into paying for a membership you can’t use...

Lisa Versluys

The gym is not open 24 hours as advertised. The change rooms could use some work. The front desk staff need some training in professionalism. The childcare was awesome though

Courtney brewer

Not sure how long it takes to fix equipment but three years later the leg curl machine is still broken, the dip machine is still broken. I love the environment and the workers at the gym but things like shotty equipment quality in a Canada wide franchise bother me. When asking workers when they will be fix they just laugh. They clearly have done what they can do but the franchise won't do it's do diligence. The bulbs in the the tanning bed also haven't been serviced in years... The gym is definitely not up to franchise standards. I bought a new membership else where because of these issues!

bradwin huff

Facility is horrible staff is excellent

Austin Willard

Absolutely disgusted, the new change in brand has forced me to pay to cancel because I was told by a front desk worker I could still go to world gym even though they switched to crunch. Well that was a lie. Because they changed that shortly after and I usually go to Barrie world gym. Now you can't you are forced to only go to crunch.

Chris Mitretodis

Gym is spotless when Brandon is in ;)

Shane Davis

I have also been to many gyms, I trained at genesis, world, and crunch since here in orillia. Amanda at the front desk is really nice each day. The equipment all works great, there is never a shortage of 45 plates. I feel the gym is as clean as any, it's not brand new, so the change rooms don't look like your at la fitness, but I feel are clean and get the job done. This gym is exactly what you need to get in shape, a real gym not a social club. Sign up I love it here!!!

Charles

I believe in giving credit where credit is due so I will start by saying the employees are amazing. The gym itself offers adequate machines and free weights to achieve personal fitness goals and the additional classes are commensurate with its size and location. Equipment repairs can take prolonged periods of time which occasionally prompts me to seriously consider saving the $316.26 and working out at my workplace gym for free. Pick your times to go and you can avoid waiting for equipment. Overall a decent gym.

Natalia Forero

Great place

Kaylie S

Pretty good gym for the price, fairly spacious but really dark inside. Bathrooms could use work (they’re pretty dingy, especially the faucets). Good selection of equipment and everyone follows the COVID rules for the most part. Front desk staff always friendly and helpful!

Ellina Venhuis

Great staff and atmosphere. Personal trainer is very knowledgeable. Love going to gym.

Hazel Niuda

Tried to cancel my membership about a year ago but the person behind the desk didn't do it properly. So when I thought it was cancelled it was still charging me for a full years membership when I wasn't even using it but when I told him about the situation, they said that my card was in use when I was in another province for a year! Then they proceed to tell me my card wasn't stolen and then it's my fault for not cancelling it. I wanted to get my money back but they refused to give it to me and said I have to pay it out even thought I was with the gym for 2 year! Plus staff is completely rude and the place is really sketchy. Wouldn't ever recommended this place to anyone !

Ben

Good value with all the equipment

Greg Allen

World Gym is Orillia is barely a gym. The staff sit behind the desk and do nothing. Paper towels are rarely filled, the men's bathroom is typically a mess, the showers are currently made out of curtains hangings from their drop ceilings, its pretty sketchy. Their toilet areas are always a disaster zone, and there garbage everywhere. Now, when World's Gym 'opened' back about 8 months ago, they advertised tanning, hydro massage, smoothie bar, and fitness classes. The typical things every World's has. They charge $10 for a regular membership, which is just use of weight equipment. Their black memberships, which they charge $20 a month for, includes kid's world use, hydro massage, tanning, and all the other stuff 'free'. Kid's world took a couple months to get up, the new equipment took them 4 months to get. Hydro massage was put up 2 weeks ago, and the tanning is currently there, but not able to use. That means they advertised to all the people to get these black memberships for $20, been charging all these people $20 a month, and not giving them everything that they're paying for. That is incredibly immoral of a business. People would be upset if they bought a car that included winter tires, but the dealership didn't give them to you till 10 months later. This is my biggest complaint of World's its a horrible business model, and I don't think many people have noticed. While they're 3-4 employees barely put equipment away, the gym is usually a mess, unless the night guy was working. There are weights everywhere and things left all over the equipment, it just looks horrible. Also, World's Gym does have wifi, for their lazy ass employees, and not their paying customers whom they screw over on a daily basis. If you've read my review so far, you're probably thinking I'm just one upset customer. It's true, i am. I'm not getting what I paid for, and what I do pay for goes towards employees who do nothing. Stay away from this place and go to Fit4less. PS. all those photos they post on Instagram and Facebook, it's not even what their gym looks like. Stop using stock photos and lieingeven more, show the people what the place really looks like, the crowded nightmare that its become since genesis left.

Frank Bertucci

Great facility. It's all what you make of it. Cheap and cheerful. Strongly recommend booking sessions with the General manager. Brad.

Lindsey Fountain

The staff always greet you with a smile when you come in, there is a variety of equipment, all of which are in good shape. Change rooms are fine for a gym, it's not supposed to be a 5 star spa. My only complaint are the weekend hours, but the staff work hard in there and for 11$ a month I'm happy to call myself a member.

Adam Gagnon

Great place to lift

Ryan Guest (xReRunx)

HORRIBLE FRONT DESK STAFF AND WHEN YOU ASK TO ESCALATE YOUR CONCERNS THEY LAUGH AT YOU AND SAY "GOOD LUCK"

Amanda Bowes

I purposely started an account without a contract in case I didn't use the facilities enough, and when I called to cancel They told me that I wouldn't be charged again . In short I was charged 2 more times And I was told I would get a refund. I have still not received the refund I was promised and it's been almost a year. Do not go to this gym if you don't need to. All they want is your money and they do not ever hold up their end of the bargain.

stephen grimes

It's just absolutely fantastic to see Jordans smiling profile giving the daily announcement. This gym has been a life saving place for me personally. It's helped me to get back from three heart episodes. Sometimes starting At the beginning again homes you the opportunity to feel comfortable knowing in time you will rock again. Thank you very much.

Andrew Miller

Needs an overhaul. Good equipment, dirty looking gym.

mo rbrts

It was easy to sign up, the location, the facility and you get alot with your membership

Thea Lowry

When I joined they told me they were going to be renovating the change rooms within months. This was one of their "selling" points. This was over a year ago and this has not been done. I'm switching back to my old fitness club, and was just told I need to provide 60 days written notice to cancel my membership. This is ludicrous, there is absolutely no reason to charge people for 2 extra months upon cancellation. I understand a notice period, but 60 days is ridiculous. The best thing about this club was the child care - well done Jess. Sadly, the grimy and small change rooms, dirty showers, and small number of classes do not make up for it.

Heidi Sterling

Great value for the price. Clean and friendly.

Joel Davis

Great gym, Has a Large variety of free weights , strength training equipment, cardio equipment and even a great heavy bag !! The front desk staff went above and beyond to be helpful. Thank you Only thing would change is larger bench in men's changeroom however still give it 5 stars as bench to sit on is least needed thing in a gym , just a suggestion!! Staff and gym are awesome highly recommend!!

Ryan Ketch

They remove money from accounts on multiple occasions without authorization

Chris Evans

Great gym and covid protocols

chris hamilton

Love this place! Come here evrey day when i can

deanna adams

It fits the bill for me!

Mark Wensley

I've been going here for about a year. I don't use the showers, and I only briefly use the change room. If it is very busy, it becomes very crowded due to its size. There is a good selection of equipment, and I've always found the staff to be friendly. My main suggestion would be to give members a sticker for their car, so that the parking spaces for world gym are used by members and not the public trying to save money in a paid parking lot. I've seen lots of people park in our spots just to go shopping. this is especially frustrating when there are no spots, and you have to pay to go to the gym. Other than that I have no other complaints.

Kyle Booth

Weekend hours could be better

Kristie P

No words can describe this place!

Eric Martin

Good space, the equipment could use some updating though, especially when it comes to the cable machines. I know "if it ain't broken don't fix it" but I would like to see some more investment into this great area.

Josh burnett

Love this gym ! The staff are all pretty awesome , has tons of of different equipment and the best thing is that it has a great daycare for my daughter while I work out !

roman hudson

Its a nice gym,the only fallback is broken equipment need to be repaired quicker

Lasso Lasso

Everything is falling apart