Reviews of West End YMCA (Gym)

Ben Ramprashad

Beautiful space, amazing equipment. I like that the weights on the top floor are all coated in rubber to reduce noise, and the the music played is not too loud. Sometimes its very busy, I would recommend trying to go at off peak hours as much as possible.

Kasia Chalas

Really like this YMCA, but the top floor is just WAY, WAY too hot! It is really difficult to exercise in those kinds of temperatures. Even some standing fans to circulate the air would help.

Eileen Komar

Would you give free winter pass to a 92 yr old teen lol

Glenn Dickler

Clean place good staff very busy

Tommy Castaneda

big spacious, but often crowded. staff is friendly and theyd have everything you need for what ever workout you like, but you will probably have to wait for some if it. Great classes offered and good amenities, but price could be better.

Lori Sara Gauthier

I did the two weeks trial and it was good except they don't have a squat bar which I really enjoy using during my workouts. I really loved the cycle fit group fitness class. Would recommend this gym, but the heating in the upper level is way too high, I wish the cardio space was the same temp as the cycling room.

George Freeland-Haynes

Great facility!

Tubezi 565

Ok place to exercise.

Avi Fraser

Visited the center twice during my 7 day free pass and won’t go again. The staff at the front weren’t the greatest during my second trip, and the cycle fit bikes are terrible and need some tuning. The heat upstairs by the free weights room is absolutely unbearable! They charge 66 a month with a 90 dollar sign up fee. Sure, they may waive that fee if you sign up after your first day trial session, but in my opinion for that price, you’ll be better off going to GoodLife as it’s only a 5-10 dollar difference max. The only good thing for me about the gym is it’s location. I’m a regular member at the F45 down the street and definitely won’t be switching over.

Choying Gyatso

I love this place, it has all in one.

Mathiaus Poe

This Y only protects donors and full fee members. *Do not expect support if you have a discounted membership or special needs.* This is a medium-sized facility that is extremely aged and shows it. Limited equipment available and most of it is also showing its age. The classes and the indoor running track are the only good things here.

Hugo AM

(Translated) very good! (Original) muito bom!

Julie and Rick Chambers

I spent 30 minutes on a chat where the attendent told me I had to purchase a membership before they would give out the schedule! She told me to phone, which I did, only to speak with somemone whose english was not intelligable. She was very rude. I recognize it is a difficult situation for her especially with a poor grasp of English and poor orgnaization on behalf of the company. So sad that this organization gets governemnet funding to only offer services in secret

Pete Kloppenburg

Love this YMCA. The Tae Kwon Do classes are excellent, especially for kids.

Alej Peir

This YMCA does not answer the phone. I have been calling since 10am every other hour, and the phone says I am caller #1 and I have yet to get an answer. I am out if the city, will be canceling my membership asap. Not impressed

Lorena Marchesin

good price (you can ask for discounts if you have low income), nice environment, nice people, you can always find a spot even if it's busy, and it's quite busy!

Mark Engels

Oddly, the equipment is very poorly maintained: rubber worn off handles, exercise balls lacking air, some water fountains colder, while some are at room temperature, weight scale not levelled. I reported EVERYTHING to seeming indifference. Patrons are mostly nice enough but self-centered with ear buds in. Often, someone is working weights inches from the dumbbells in the way of others, or sitting on equipment as though owning it while texting. Staff are very nice. Change room was clean, pleasant.

Jason Partap

The staff here are very rude and obviously have an issue with clients with mental health

Elif Öztürk

That place is crumbling and decaying. It needs better cleaning. Unfortunately people are going there because there is no other option around.

Juan Gomez

Great group of guys. My go to gym to play racquetball. Highly recommend.

RandyRanCandy

Best friendly place to be, work out, hang out, you name it.

Kristen MacCulloch

Great gym- Oh my god, so hot though. Turn the heat down!!

Antonio Silva

Great environment and staff. Friendly family environment. A lot of exercise machines. Possibly the best thing about this place: nobody cares if you're out of shape, it's a gym for people that need to go to the gym!

Ali Ansari

The West End Y is one of the best Fitness Centre's out there. Cathyann and Ravi's Team are wonderful! Check out the new Rooftop Garden!

samuel wondyifraw

Excellent services

Steve McCann

Being away from Toronto I realize how much I miss this place. Open early till late, great facilities, spa, and lots of great activities. Really good value.

Stéphane Fernandes

They send me a email 2 days ago saying they will open doors today and I found the door locked with nobody working.

jude gayan

Adorable, clean and functional

Mark Kerr

A great place to exercise. They have everything you need for a good workout like weights (stationary & free), stair-climbers, rowers, cycles, elliptical, treadmills, cardio, etc., most with free classes and 1 or 2 free sessions with a personal trainer (membership req'd.) You are also welcome to the indoor squash and basketball courts, indoor running track, a refreshing swim or melt away the pain and impurities in the sauna. If that's not enough, sit and have a light snack and quench your thirst at the juice bar. PRICES ARE GREAT, especially for what you get. Go and enjoy, I do! CHEERS

Paul McLean

i liked the gym but it got too busy, had to leave

Rob Dee

the facilities are great, but the temperature is dangerously warm. For many people, working out in those temperatures is unsafe.

Ahmed Moaad ELkhalifi

Great!

Ron Hesse

I’m yet another disappointed member trying to sign up for classes and was told (online) I need to call (for private swim lessons). Guess what? NO ANSWER!!! Grrrr ????????????

Byron Mackay

Love this place! Great community vibe, fun classes, and a great place to bring kids on a cold winter morning. Lucky to have it in our hood!

Charlie Groh

This review is about Management only and not the staff. The staff themselves are friendly and very helpful. Problems with management are as follows: - Decreasing member services with no decrease in fee - Unresponsive to members' concerns - Refusal to fix defective equipment, some of which has been broken for years - Allowing free trial passes to go on indefinitely which is actually quite disruptive to regular members due to many "free passers" not knowing or not following the rules - And, apparently, cutting hours of part time workers to save money since the increase in the minimum wage came into effect Basically, this new management is all about cutting costs, saving money, and disregarding members' valid concerns

PAUL P

This is 3rd. update... As far as the heat? Not sure it’s getting better?!... It is an aging building...but fans would help to circulate the stuffy hot air! Unfortunately the folks running the YMCA at their head office, aren’t interested in investing in this place! With a building this old requires lots of maintenance...not coffee breaks! Front desk staff are always extremely helpful and courteous... The place overall...has a much cleaner look! equipment is good... GM is alway around to answer questions. The draw back are some of the members or free passers are rude and selfish!

Sa am

One of the best gym in the city.

I’m just here to watch my favourite YouTubers!

Really like the gym. Only complaint is that it’s a bit too hot inside

Danielle Zehr

My partner and I were a member here for just about a year, but have stopped temporarily to save money. (Although I do hear that they can get you on a financial plan if needed.) This is a clean and friendly place to work out. I mostly used the third floor with the free weights and machines, which were obviously quite popular at times but never really unbearably busy. I also went to barre class, which was nice. An enjoyable workout for sure: not too difficult, but hard enough to make it feel worthwhile. In addition, I tried the taekwondo class once, and would be interested in going again since it also was a good workout, though I feel like most of the class was about warming up instead of learning skills (though maybe it was just that particular class I happened to go to). The pool is a little small for my tastes but still big enough to get tired out doing some laps. I also love that there is a steam room and sauna (and whirlpool).

karine

it’s okay. i’ve generally had unpleasant experiences with the front staff who seem frazzled and unequipped to work customer service.

菊地ゆりあ

Please be careful, when you make an contract. Do double check for everything.

Anna McDowell

My favorite Toronto gym!

Carlos Santiago

Swimmer attendant with an attitude - this is something new. Ive been coming to YMCA for the past ten years, yet recently with the new management Ive noticed the changes specifically in the swimming pool attendant department. Swimming pool attendants are distracting swimmers with their comments. Advice to management: implement a training program for your swimming pool attendants or manage them better.

The Sun Goddess

They never pick up the phone.

Cristina Mg

Love it. It beats any other private gym with its super clean facilities, affordability and broad range of activities. Best decision I've made this year!

Katie jamal

its my favorite gym :)

Alison Mackenzie

Really relaxing yoga classes, friendly staff, and a great community atmosphere. Hot tub and steam room in the change rooms!

Lucas Hi

I play basketball there and its great

Ralph Mueller

I’ve been a member for 8 years and like the reviewer before me find its WAY TOO WARM...ALL THE TIME. Enough to consider LA Fitness in the Junction. Hey Y do something about it!

Lauren Watt

I just moved out of the city and I called to cancel my membership and the sales rep seemed to find it amusing to tell me that I have to cancel my membership in person. I explained that I don't live in Toronto anymore and it's actually hours away for me and he responded that that's too bad but I have to do it in person and that he can't help me. Very pompous and rude.

Nicholle C

As a returning member, I was so excited to come back to the Y. I joined because I was told the COVID safety protocols included being masked at all times (including during a workout). Sadly many people at this location are not following those rules, and doing so while breathing heavily on cardio equipment that is not spaced out. When brought up to staff, I was met with complete indifference. Hopefully the Y can get their COVID safety up to standard. For now I’ll be cancelling my membership yet again.

Joy Mitra

Consistently the best no nonsense health club/gym in the core with a distinctly urban/homelike feel to the building.

Tony Williams

Bad. Unfriendly staff

Sheilastudio

College YMCA is a great place to do activities. But YMCA web page is so difficult to find the activities. It should be more simple, it is so confuse. Each YMCA should have their own full daily page activities. Like the brochure that they used to have before, very simple.

Florient GRISOLLET

Good atmosphere, fully equiped facility, very cheap. What else?

Brent St. Pierre

Cardio equipment is frequently broken. Facility is hot and humid 6 months of the year. Management makes little effort to improve the facility. Overpriced and poor value. I was a member for 11 years but the facility has been declining over the past 5 years and I finally cancelled.

Reiner Harper

Staff is great! Nice facility. Played basketball tonight. Would have been a perfect experience but my jumper wasn't falling. :-)

Colin Frank - Burnett

Terrible staff that seem to say and do as they want with zero oversight. Last time I was there, there were 4 people (staff) behind the counter and not one of them asked me if I needed help. I stood there hoping to say something when they stopped talking to each other as I did not want to be rude and interrupt. They just continued to talk amongst themselves. Then one of the attendants (guevarar) said and I quote "are you going to say something or are you going to stand there like an idiot". He called me an idiot for being polite and saying nothing as they ignored me for quite a long time, having their own little pow wow as I was standing at the counter. I had been a member at that Y for over a year, I immediately cancelled my membership and haven't been back since. I thought this was a Christian organization but they are not nice at all.

Mike Luz

The women in the child care/play area are miserable.

Julia Beyer

One of my favorite places.

Ian Parker

Awesome place. Staff are a bunch of beauties.

M Buster

Impossible getting someone on the phone. Gym is overcrowded. Pool is small and there are few slots for free swimming. If you can come when it's slow on a consistent basis than it's not bad. However, for the price, there are better options in the city.

_____*****

Friendly Staff, helpful on providing info, membership etc. Felt the Cost of membership was a bit too high for my family.

Althea W

Waited on hold for an hour as ‘caller number 1’

nyala Senai

Excellent place! Very friendly staff and atmosphere in general. I love how the YMCA offer so many different options for working out at every hour. I can tell that I felt welcomed by everyone there :)

Carmen Carrasco

This Y location is great,they have great people,good equipment,even the kiosk ,everyone is very helpful,I just love the place.

Jampa Khado

Worse experience ever. I lost my bag, purse, phone and even clothes from locker. There is thief in ymca and they cannot monitor. Some one broke my locker lock and took everything. Staff said they will let me know if they find anything later. OMG. They didn’t even let me check camera .

Michael Egerszegi

Been going here for years. Amazing variety of services and programs. Is definitely a community hub. great for kids and adults of all ages. Highlights include the pool, steam room facilities, basketball court, track, tae kwon do program and a variety of other fitness programs available.

Abraham Z

Slow to solve issues , low customer Serice & under staffed only thing good is for allowing every member to use the facilities

Sandy Silveira

Lots of children running around using equipment. It's a good gym for families but if your a single person your better off at a Goodlife or elsewhere.