Reviews of Fitness World (Gym)

Rebecca van Ginkel

This gym is wonderful ! Very spacious and safe during these crazy times.. they do everything to take precautions. They’ve got great equipment and the staff is awesome :) super happy I joined this gym !!

JPRyu CARio

I have had a membership since last September, and I have been quite satisfied by the variety of equipment and friendly staff. They all are great. Abrahim, especially, is such an awesome mate!

H Singh

Poor cleaning, clutter always on the gym floor. Has potential but poorly managed.

Clemens Riedl

I have been working for some years not really making big progress. I signed up with fitness world in north van only a few weeks ago. I got free class for a personal training and i have to say it was awesome and exceeding my expectation. My trainer Amir is a exceptional guy and knows his stuff. I can only recommend this place.

Amanda Lawrence

Good gym, lots of equipment and love that the memberships come at different price points. There seems to be lots of classes going on during peak hours, which is good if you attend classes. If you want a place to stretch or space to use small weights or kettlebells (upstairs) there is rarely space during peak hours, I’ve worked out in-between machines or in small cramped corners so that kinda sucks. I’ve been told it’s been a challenge to find machines downstairs during peak hours but I rarely go down there. There are a ton of bikes in one corner that I rarely see used, the space could be used more efficiently that’s for sure. Everyone is very respectful as far as I’ve seen (staff and patrons).

Lu Wei

This review is for Darya, my personal trainer. I've always had a lot of issues controlling my very unhealthy weight (binge eating issues) and decided to start going to the gym in late July 2021. I wasn't very confident at first since I've never been the type to exercise, but Darya has really helped me out. She's very professional and in my opinion, easy to talk to which allowed me to develop a sense of trust in her. About a month ago I rolled my ankle pretty badly and honestly, I am so glad I had Darya around as my personal trainer. She made an effort to help me out with my rolled ankle and it has improved tremendously. Lost a chunk of my weight and I can literally feel myself becoming stronger with the workouts we do together. She pushes you but not to the point where you'd feel uncomfortable. I feel like Darya has helped me in more ways than one. I was lacking in discipline and self control and lately I feel myself having more power over the choices I make.

Kirk Yuen

Great enthusiasm by the entire team of trainers, instructors, leads and support staff. Thanks Tom, Emily, Ryan, Jack and the rest of the team for making this club our go to club.

Tammy Sagar

Clean and bright. Great equipment!

Richard Summers

Great place to work out. I have been a member for many years. Staff friendly and helpful, especially Michelle who greets you in a warm and cheerful way when you arrive and is helpful informing you about the gym and familiarizing you about what is available

MoHiTop7

Best place to change.

Steve Mott

Keep getting charged for cancelling my account

Somnang Chay

Hi team, I just wanted to express how much I appreciated being help by Irina, she is such a positive and warm person. She seems to enjoy working there and her energy is contagious. Thank you again for your help Irina.

E S

Good amount of equipment but I mostly just come here to train with Alexis. I’ve been training with her for a couple of months and as a gym newbie I am learning so much, seeing great improvements in my fitness, all while having fun!

Bethany Wiseman

Great gym - welcoming and open!

RISHIT KALRA

Best gym in town and for the cheapest prices

Jas Bhachu

Friendly staff and you can do almost any fitness activity that you can imagine. The place is very busy post Steve Nash thoug

megan massel

This is one of the best gyms I have ever been to the staff are friendly and very helpful especially Ivana who showed me around and helped me learn how to use some of the harder machines!!!

josé Miguel Pasten

I like to workout here.. Michelle and the team are always welling to help!

Kaveh

This was one of the first gyms I came to when I moved to the area and instantly fell in love with it. Great environment to train in, and staff especially Kash were exceptionally friendly and helpful! 10/10 would recommend to anyone!

B Booth

They charge you multiple times with no communication. It's pretty clear they're just trying to rip off as many people they can, as quickly as possible. They aren't answering phones, their inboxes are full.

Olivia Young

thanks to Michelle for helping me out! She made sure my experience was great!

Pearls El

Today Amirali helped me to register and he was super nice.I had a superb experience , He explained me all details about memberships and tiers. Thanks Amirali you are the best!

Sara Parvin

Really good gym! Excellent customer service. Staff has always been nice, in particular Irina, she signed me up and helped me a lot with some issues that I had with my app.

erika egerman

If you're working out at Fitness World and looking for a personal trainer you gottttta work with Darya. I worked out with her at her last gym location that was close to my house and when she moved to Lonsdale (pretty far from me) I went with her because she really puts in the work to connect with all her clients and she truly cares about them. She's also so so fun and easy going and tough in constructive ways that work for you. She's so knowledgeable about nutrition and exercise, I couldn't recommend a trainer more. Also, the Lonsdale location is so nice and the whole staff is incredibly welcoming, helpful and kind. If you're looking for a great gym and a great trainer, go to Lonsdale and ask for Darya!

Anna Shen

I am giving this FW location a 5 star review for their professionalism, customer service and overall team candour. I’ve been a FW member for many years and have attended almost all their Greater Vancouver locations; I would say this downtown location has the friendliest staff who try to offer you the best experience in their facility. I previously had a poor conception of the FW brand prior to their buyout from Steve Nash, mostly from the snobby staff members but this location really changed my opinion. The management team seem to run this location really well and I appreciate the cleanliness the facility is kept in. If you’re looking for personal training services, I definitely recommend, Tom. He’s highly knowledgeable and intuitive to your needs. He’s adaptable with programs depending on what the tailored requirements are for the specific client(s) and he’ll help you feel confident and comfortable in your element. Front desk staff is very friendly and actually smile at you when you walk in!

Jakub Hrica

I don't know how people can give this gym 1 star. It's a great gym, the staff are extremely friendly and they take good care to clean every machine during this time. I guess a lot of people quickly forget where they live and how privileged they are to have access to such amazing facilities here in Vancouver. I'm originally form Eastern Europe and I guarantee you it's every boys dream over there to be able to even step foot into a gym as nice as this one. Stop being spoiled and stop complaining about everything. Enjoy the beauty in life. Enjoy the beauty of this gym.

RJ

This location should have two staff always during opening! Waited over 45 mins (March 26th) in the cold to get a morning workout in and no one showed up! Called another location and they said 'they can't do anything'. Completely unacceptable as anyone running a gym should know that people that workout in the morning are usually their most frequent clients/customers!

Jason Cossette

Don’t be deceived by the cheaper rates. They charge you biweekly, which means twice a year youll get charged three times in one month.

navid daneshpour

Amazing gym , great staff

Omar Arbas

Sunday at 11.45 am .I was surprised by the reception’s question about not entering the gym except when taking a 2 vaccination. I only have one. The question is why did the gym administration not send messages to e-mail or messages to all participants for a warning and follow-up only Sunday at 11.45 am When you come to the gym I was asked about a 2 vaccination. And my English was not good speaking. When I went down the stairs to leave, the reception staff laughed out loud, mocking my language because I can't speak. I want to tell In order not to expose subscribers who do not speak English well, I hope that you hire staff and at the reception to speak the language of subscribers: Spanish, Arabic, French, Farsi and Chinese.In order not to be mocked by the gym staff, especially the reception staff. Thank you.

Richard Millionaire

Price; super affordable long term deals Equipment; everything you need in terms of both weights and cardio machines Staff: The staff members I've interacted with have been helpful, attentive and friendly. special shout out to Tom for making me feel welcome and always emitting positive energy Trainers; no direct experience working with anyone however, based on observation trainers display knowledge and expertise in helping clients reach their goals Advice: peak hours from 5pm onwards can get super busy so plan accordingly

Nataliya L

Great gym, awesome staff! Everyone is nice and friendly! I'm taking weekly training sessions with a personal trainer Darya, and she is very knowledgeable and caring! Darya is a great motivator and she helps me a lot in achieving my personal goals ???? I highly recommend her ,especially if you're thrilled to learn some kickboxing and HIIT!

Jason Khalighi

I started training with Shayna at the beginning of September, since then we've started boxing and it's been a really positive experience. She's very supportive and encouraging even when I'm not feeling the most motivated, overall she's an amazing trainer.14/10.

Amir Jalilian

I had an amazing customer service experience with Kash. He is so professional, patient and knowledgeable. Thanks you KASH

Miriam Trejo

Am not a gym person but I decided to get in for a better performance and greater results… its been amazing the friendly personal I have come to met, starting with the nice curly hair Ivana, who always welcomes me in the morning ???? and not to mention her recommendation for signing up and endless help to keep up with my membership.

Mayra Alejandra Orjuela Salazar

It’s a really good gym with an excellent prices! Accesible for everyone! They have a different kinds of group clases for everyone, I really enjoy Zumba Classes and The WORX is the best one! I feel like in my country gym!

Lavin Moolchandani

Great gym and amazing personal trainer - Farhad. He has really helped me and motivated me to achieve my goals. Also amazing services during this COVID period.

Victoria Curtiss

The star of this review has to be my personal trainer, Tiagio! I have worked with him for over a year and he has helped me so much to not only feel confident using the gym equipment but also in pushing myself. With Tiago's help I have lost over 50lbs and I feel like a totally different person. I would highly recommend him! Fitness World Lonsdale is a pretty good gym overall. It is a smaller location and doesn't have any tanning or steam/sauna but it is always clean and there are lots of machines so I almost never need to wait for equipment.

Matthew Maramara

Because of COVID, I took refuge at Planet Fitness until it dawned on me that I needed to upgrade. On Lonsdale, I had the choice between Fitness World and Club 16, which is down the road. As I came into the gym for the first time to scout it out, I was greeted by knowledgeable and friendly customer service reps that even let me try out the gym before making any decisions on signing up. The one staff member that stood out to me was Kash, his phenomenal friendliness sold my decision and from him I signed up there and then. Every time I am there and I see Kash, he always greets me and acts like a bro, which is more than I can ask for from any gym staff. I haven't been a member for more than a week yet, and I'm already having a better experience at this gym vs others around North Vancouver. As such, I highly recommend signing up here.

Marko kirovski

Kash was extremely helpful by helping my buddy get signed up I the most efficient manner possible! Highly recommend!!!

Claudia Barreras Arróspide

Nice place and amazing customer service!

Omar Serry

Amazing and friendly service from staff. Special thanks to coach Tarek. Thank you!

K Lo

My trainer Tiago is wonderful and supportive I was able to achieve my fitness goals and weight loss target within 3 months of working with him! Highly recommend

Tony Wong

Amir has been my personal trainer for the last four months and he is both personable and knowledgeable. Amir is one of the main reasons that I am with Fitness World. The North Van location is a newer location with good selection of equipment and the space is good for social distancing. I recommend this place.

Travis C

Decent prices, the intro for personal training was great, the fitness classes are nice, and the staff & management I’ve come across have all been very friendly. Sometimes when its late it feels understaffed, but aside from that it’s a convenient location, and has everything you need + the tanning & hydro massage

Paramith Rudrappa

Fitness world at Davie and Howe is great! My personal trainer, Kenneth is a friendly guy, very understanding, guides me with things that are personalized for me in terms of workout routines and dietary recommendations. Helps me find the right balance between what I like and what is important. Would highly recommend Kenneth if you’re looking for a PT.

Brian Conlan

Good gym, good equipment seems like good clientele Just make sure to keep cleaning !

Lindsay Aplas

Great trainers and large selection of equipment. Looking forward to when things get back to normal and all machines are available.

Sanjeet Sahota

Good set of equipment! Has everything you need but oh my is it ever busy during the week days. Can sometimes take forever just to get on the equipment. They should also move some spin bikes outside of the class room so that when classes are going on you can use them.

fabs

probably the best gym in downtown or first equal with YWCA, recommenced if you can train off peak yes this gym is over subscribed, but it is cheap + hours & equipment are pretty good ????????????????‍♂️???????? staff give away water bottles in return for five star reviews, so take them with a grain of salt Fitness World was the first gym I looked at after arriving in Vancouver. initially gave a scathing review for all the additional fees, before finding out how backwards the gym scene is here (lock-in memberships, entry, exit, & annual fees)

Marleh Mangahas

This gym had the most amazing views while working out. I also train with Tiago Goetzke, and he’s amazing. He has a lot of knowledge in fitness and sports. ⚽️ The soccer exercises he comes up with is a lot of fun and I take those same exercises to do at home or at a nearby park during my free time. Tiago is an amazing trainer and I strongly recommend anyone to train with him.

Karim Bacre

Great gym. Excellent vibe and location.

Sydney Westerlund

I had such a great time and felt welcome at this gym for one of the first times and I am very thankful for the help I received from Michelle dring my time at the gym. 10/10 would recommend coming here

Ryan Thomas-Smith

Hey my name Ryan, and I been going to Lonsdale Fitness World for the longest time for my workouts! I just wanna be honest about how awesome this gym is. Hands down the best gym on the north shore compared to the other gyms in the neighbourhood. I mean if you go to any other gym something like planet fitness, you have no idea about working out haha. Kash the fitness consultant who signed me up on day 1 made me feel like I belong there and treated me like famIly. I have nothing but good things to say about Kash. Super friendly, introduced me to Andy and Amir first time getting a tour. Both managers were generous and made me feel super welcome. No matter what, every time I went for a workout I forget about all the negativities by how much positive this gym makes me feel. Enough satisfaction for me to take the time and write a review. You guys are great. Keep it up!

Mara Walsh

Michelle was really sweet and super helpful! Would love to come back. Thank you for the great time!

Beth

Love this place but in fact there are so many ppl without masks on (or mask on their chin) and that bothers other people who are in the same area. It would be much appreciated if fitness world could designate someone to regulate this issue.

Bryce Bowness

Great gym lots of fit people! Editing this to a one star due to disgusting medical segregation ????

Liliana Rodriguez

(Translated) Great Gym, good equiment. The staff are nice and polite. Im happy training here. :) I have loved this gym, it is equipped and has a good price. Whenever I go to train I feel comfortable, comfortable and motivated. I am very happy training here. Thanks to all the staff, they have always been very kind to me ♥ ️. Super recommended !! (Original) Great Gym, good equiment. The staff are nice and polite. Im happy training here. :) Me ha encantado este gimnasio, está equipado y tiene buen precio. Siempre que voy a entrenar me siento agusto, cómoda y motivada. Estoy muy feliz entrenando aquí. Gracias a todo el staff, siempre han sido muy amables conmigo ♥️. Super recomendado!!

Allan Galang

I've been working out at Howe & Davie since 2015. My old membership was more expensive compared to now, since Fitness World took over. The guy who helped me (Jordon) was super helpful and showed me what my options were. No BS, no fluff, he was nice and got straight to the point of helping me pick a better monthly plan that was right for my weekly activity. I usually workout with friends and they all say the same thing. Jordan is super friendly and inviting. Jack is another guy who's super helpful with the same kind of character. To be honest, its currently my favorite place to workout. Reasonable pricing, friendly staff, 2 floors to workout in, people there are generally cool too. If you haven't gone to check it out, go ask for Jordan or Jack. Ask them to show you around, you'll be really glad you did

Brandon Spriel

Affordable pricing with a smooth layout and excellent selection of equipment. One employee in particular named Harsh has been very helpful for me in many areas such as setting up my membership, showing me around the gym and even giving me tips on exercises and nutrition to help me reach my goals. Top tier guy.

sonya cheema

First time joining a training facility like Fitness World on Howe st and I have to say, what an experience it has been! From the work outs with Adriana, to the amazing management staff, Jack, Tom and Jordan! Always have been a shy person when it comes to working out with other people but the vibes from Fitness world are just something else! Thank you

Vanesa In BC

I switched to the Semiahmoo location recently to follow my personal trainer Andrea Robb and I'm so glad I did. It's clean, has a great vibe and pump up music that makes you want to work out. But a special shout out is deserved by Andrea as she makes sure I always use proper techniques and postures in the gym and out. I can hear her voice when im at work haha! I went to see my chiro of 11 yrs today and she said my body is surprisingly in really good form ...I usually have problem areas but even those were in good form. I know it's due to the special care Andrea gives me ????

Celina Sekhon

They are not giving free 3-day trials to new potential members anymore.

Joshwarg George

Thanks Lucas..... You sounded very professional

Daniela Dias

Absolutely recommend it! Has lots of different machines and tailors to different needs, the price is really fair and the team is super helpful. Shout out to Jack who got me started on my fitness journey and helped me find a great PT.

Adi Adalbayev

Good range of equipment, and variety

Eduardo Vásquez

Good experience!

Alvin A

Signed up for a bi-weekly plan but found out that they put me on a committed term for over a year. BE CAREFUL, THEY WILL NOT INFORM THIS IMPORTATION INFORMATION WHEN YOU SIGN THE AGREEMENT. You have to read 8 pages of agreement to find this out.

Erdna Mode

Now I know why they have the "30 days membership cancellation notice". So that if you cancel on your second month, you still have to pay for the third(bcos 30 days notice) AND the maintenance fee which occurs every third month. I decided to stop my membership on my second month. So today, I was confused when I was charged a $50+ maintenance fee when the contract clearly stated that you will only be charged on your third month of membership. Now I know why, sneaky. Since the staff failed to warned me of such sneaky combo, I hope this review can warn future members that if you want to cancel, do it a month later instead of 2 months. Hope this helps. Tricky one, you got me this time Fitness World. The staffs are friendly and the gym is cleaned daily. Gym is okay size but good luck getting the squat rack if you work 9 to 5 job.

sarah whitney

Just signed up for this gym and I’m so impressed with the value they provide for such a low monthly fee. Staff member Jordan was very helpful and friendly while showing me around the gym. Highly recommend!

Gobind Sidhu

I just started going here, and the staff are ALWAYS super friendly and they always greet you when you first enter. Just the other day I was waiting at the desk to ask a question, and there was a long line so it was taking a while. Then a guy came up to me personally to ask me what I needed, I beleive his name was either Connor or Collin. That guy deserves a raise! He was so nice and professional, and went out of his way to answer all my questions and concerns. He really knows customer service. People like him are the reason I'll stay at this gym for years to come. Thanks guys! PS Connor/Collin you are a boss

Yobani Mitsuo Mercado Hara

Really great environment, trainer/member really great and humble, no one will treat you less or judge you. Kash and Parham has been the guys that assist me this week.

Jack Liu

New and smooth equipment in the gym added a week ago, professional and efficient staff, nice outdoor patio area

Pedhro Gama

The gym is really big, and the staff in the front desk is super nice. Jordan and Irina are the best!!!

Dorsa Pedroud

Super awesome and clean gym, and super friendly and awesome staff too. Everytime i go in Michelle at the front desk is super friendly and motivating, i have a great work out everytime!

DOYOUNG YOON

everything is great you must go and work out at there tom is handsome tho

Duy Nguyen

9.825 stars for this location! 10 stars for David! Combine David and this location together and that's a lot of stars! David is always my go to manager. I'm always learning and progressing my health and fitness thanks to David's motivation, patience, and ways of making a brutal workout feel fun. This location is great too. Very cool interior with lots of space and equipment.

Dustin Miller

Great gym

Wyntor Guimond

I give this gym 5 stars because I cannot give them a 10 star rating. From the first day that I’ve joined, the sales representative Jordan was very helpful and knowledgeable about their services. He provided me with straightforward membership plans and pricing. Jordan encouraged me to join the gym at a time that I had no idea what to do, he assured me that he wouldn’t let me fail. This is where he introduced me to Nanda, a personal trainer at Fitness World. She taught me the basics of how to work out and stay motivated to achieve my goals. Nanda is nothing short of amazing. She pushes you to your greatest potential and really knows her stuff. Would highly recommend anyone to work with these two!

롱샷

Great gym and friendly staff. Want to give special thanks to Kash for his great service and assistant. Will definitely recommend him to anyone.

James Yang

They will try to steal money from you. I found they took money from my bank account a few months after I stop my membership. Although I got the refund, same thing happened again about a month after. This time I ask them to remove my banking information from their system. Make sure asking them to remove your information when you resign. And always check your transaction history.

Gavin Langelo

This gym would be 5 stars if they would fix the janky heavy bag that’s hanging at an awkward angle. I used to love using it but the way it’s set up your going to sprain your wrists or worse. Great price and tons of space… if only people at gyms would re rack their equipment but that’s a cancer at every gym.

Russell Engebretson

TL;DR: Darya is an amazing PT and if you go to this location make sure you ask for her specifically - you will not regret it, that's my money back guarantee. This review is for a personal trainer at this location, Darya: I first started working with Darya at the cambie location but enjoyed her enthusiasm for fitness so much I have followed her to this new location. She is a very enthusiastic, happy person with a wide breadth of knowledge in human anatomy, how it relates to fitness and how to apply that knowledge to get the most out of her clients. I originally came to her with hip pain while doing heavy squats. Within a session she had narrowed down the issue and by the end of our 4th session my problem was fixed. I can't say enough good things about darya as a trainer and a person, but by far her best attribute as a trainer is her dedication to helping her clients. I have never once felt like she was just trying to sell me more sessions, you can tell she just loves fitness and wants to help you in any way she can - so many times I've passed her while at the gym, passively mentioned something, and she has stopped what she was doing just to walk me through an exercise or explain the biomechanics and how to fix an issue. Top notch, 10/5 stars, you will not regret bringing her into your fitness world.

Mani Rezaei

I like it here. It's a nice gym.

Matthew Morrow

Great gym with lots of space and well kept equipment

Damir Ljolje

Love the gym and service

Bernat Aloy i Tapias

I just got to Vancouver and so far, I am very happy with my workouts at Fitness World. Staff is very friendly in particular Irina who helped me with everything I needed

Eli King

michelle is great.

Bravesaeid 24

Amir ali is one of the best guy there who helped us a lot… good communication and professional ☑️ Thanks brother

Esperanza Chen

Nice, near to my college which is CICCC. The employee is pretty nice and friendly. Every time I go here, I feel so good. Thank you!

Matthew Flynn

I've been working with Tiago from Fitness World Lonsdale for a couple years now and he is a very experienced trainer and is also a very friendly and positive person.

Vlad E.

Abrahim was the best helping me sign up and always being there when I needed him. Facility is good

Tian Wang

Absolutely terrible and rude services from staff. Would not wish this pain and suffering on anyone. Particularly the staff named, Kash. He took more time on arguing with me and name calling than actually providing any service. Follow-up: The general manager made the effort to call me and apologize for the incident. While there isn't anything to be done to undo the rather upsetting experience, but the effort certainly appreciated.

Jesse Olivier

Beautiful, clean and big gym. Amazing view of the Lions Gate Bridge from cardio space. All the staff are just lovely! So welcoming, fun and helpful! Gym can be pretty busy at peak times but it’s spacious enough you can social distance. They are great at following covid guidelines, all members are also really respectful. I feel safe here.

Neo Clash

Best value for money in town in my opinion. Lots of equipment, clean and the staff are friendly actually saying hello and always seen happy. If you are looking for a great atmosphere to workout in at a great price this is the place. ????

Элина Прозорова

It’s been 2 months since the promised to refund my money that they took without my permission. I guess only a legal action can force them to return my money. I will never recommended to nobody dealing with those people. If there somebody else who has been treated the same way then we should take some action immediately. It’s unacceptable.

S Gunn

Beautiful gym, lovely facility. Tons of equipment, a great studio, and selection of classes. Fantastic views! They also offer parking for 90 minutes. Love Fitness World Lonsdale, Marine Gateway, and Cambie. My only issue with Lonsdale is that they often play music loudly in the mornings which is strange - you then have to crank up the volume in your headphones to drown out the loud music. It seems silly but it impacts your hearing long-term. Almost every single person in the gym is using a set of headphones or earbuds, so the loud music is really puzzling. Especially since music isn't even played at many gyms.

Ailbhe Hilliard

Tom is amazing. Love his classes. It helps that he’s so charming and handsome, distracts me from my hard workout

Roman Holec

Michelle is great :)

Wendy McAfee

I’ve been going to fitness world for a few months now, I love how affordable the memberships are & that they have managed to stay open! The gym has been great but it wouldn’t be the same without the awesome staff here. They make me feel so welcome & really help me in achieving my fitness goals. Jordan signed me up & has connected me with trainers to help with injuries I have had & I’ve been feeling so much better. He is very knowledgeable & helps me feel comfortable & confident in the gym !

Debbie Motilewa

I haven't been to a public gym in forever - I am mostly the home gym, go on a run person. But my friend invited me to this gym, and I have loved every part of it. I not only got on a membership plan, but also got a fitness trainer Shayna. Shayna is amazing! I have lost some pounds since joining, my exercise form and routine are better, and the best part is Shayna incorporated boxing into my fitness routine - which I love so much. I would highly recommend this gym to anyone in the area

Chris Moore

Just signed up. Only work out around 4:30+ and extremely busy at those times. Not much room for activities. Equipment is nice and clean tho.

Amalie

Really awesome atmosphere in my experience. Michelle is really helpful and brings a great energy at the front desk!

Ryan Black

For the past couple months I've been working with Tiago as my personal trainer and by far the best gym experience I have had! Great gym and location with great gear and Tiago is very knowledgeable and extremely helpful! I've seen more progress on my fitness in these past few months than in the past few years I've been working out!

Dhruv Bhagat

Ridiculously bad customer service. Charging my account even though I got no notification regarding the steve nash south surrey branch was closed and now comes under smeiahmoo. Stubborn and unprofessional on the phone with complete ignorance that without being informed regarding membership status, you can’t charge the people. Way too many gyms around to waste time here

Vic Sandhu

Kenzie Walker has been my trainer for over 3 months now. She's very knowledgeable and result focused, keeps me motivated to achieve optimum fitness goals. I always look forward to my sessions. Highly recomended to those who won't settle for less.

Bobby Bhinder

Just joined this location. Hopefully everything is well. Will update soon

Minsur Park

Best gym ever

Josh Froc

I like to lift heavy weights. This is one of the few gyms in Vancouver that has no problems with heavy deadlifts (and the weight dropping that can come with it). The staff are so friendly and helpful. Jack is an incredibly knowledgeable and personable personal trainer. In most cases, I wouldn't consider hiring a personal trainer and I have felt in the past that Steve Nash personal trainers are typically not experienced enough to help me improve my lifts. In any case, Jack's dedication to improving his own training, and to improving his ability to help others achieve their fitness goals is exceptional. Additionally, he's clearly committed to improving the overall experience level of all personal trainers at this location. I would expect good things from the personal trainers at this location, and have even hired them to help me improve my lifts and reduce body pain. For reference, I deadlift around 500lb and have been training for 10 years. I have high standards for what makes a good trainer! On the customer service, and overall management side, Eric brings his own energy to the gym, working out hard (often with Jack) and having fun. I think this sets a great tone for this gym - fun, and hard work. Eric not only brings great energy to the gym, but he is also extremely friendly with staff and customers (from what I've seen) and is always looking to improve the gym. I always get the feeling that he's doing whatever he can to help me have better workouts. Thanks fitness world!

Goshtasp Raoufi

Had a awesome experience, highly recommend. employees are great, especially 'Kash'. great guy, kind and helper like instructor.

Jeff Dennis

A great facility with equipment that for the most part is in good working order. Always nice to see Michelle’s smile at the front desk first thing in the morning.

Diovana Goetzke

I'm so glad for the experience of training in North Van's Fitness World brought me. I wasn't really an enthusiast of exercising and the other places I tried before did not help on it. Having a personal trainer who is really focused in providing ways to lead you to a better quality of life is a must have and Tiago is the best I ever had. I can only say this is the best place with the very best team.

Ravi Bhan

I have been going to this gym for past two years now and I have to say its been an amazing experience. The staff is very friendly and helpful. Thanks to Harsh Thind who has been helping me with my workouts and diet.

Pily Ledesma

Michelle is the best front desk helper, nice club

joel cabigting

Once and clean. Maintains safety protocol amidst pandemic.

maryam alinaghian

Poor customer service!

Ben Dyson

Great gym, jack is cool

zodiac ghotbi

great customer service experience with Kash ????

parisa tanoori

I've been working out in this gym for last 6 months and I'm very happy with the equipment and services. Staff members are always helpful. Irina is patient friendly and knowledgeable. I loved her positive energy.

lachin samadzadeh

Kash is super professional and has high knowledge, I would recommend him if you want to get membership

claudia borja

It's a great space for workout and the machines are even better!

Slim Shady

I never cancelled my Steve Nash membership. The pandemic shut the gym down and when they re-opened, Andy, the GM had the audacity to say I owe them $200+ for missed payments, as well as an enrollment fee

Shaune Frisch

Ended paying way more than originally presented to me, because of fine print.

sina jamoly

Terrible in most aspects, lots of better options.

Keon Lee

If you are looking for a trainer, Kenneth is highly recommended. Fixed my form and the way Iift while also providing a lot of quality lifestyle recommendations and improvements.

Sina Soheilian

Kash and parham are the best 2 reps that work there. Great customer service????????

Jeff Stychin

Saw abrahim today and he was upbeat and helpful, showing us around the facility and asking questions. I will be recommending this gym to my friends!

Katia

I love everything about this gym.

Dominiq Ue

Horrible staff, dirty gym and rude front desk it's a nope. Too bad the equipment is quite new.

Kerry Higgins

I’ve been at the downtown fitness world for coming up to a year now, the gym has great equipment (all you could need), the staff are very friendly and they have done everything they can to accommodate a safe environment during COVID. Kenneth is a great personal trainer, I highly recommend him as a gd PT to help you work on and pin-point key areas of fitness / muscle gain that you need to focus on. He’s very knowledgeable and makes the workout fun!

MARIA GENOVEVA MORALES

I joined recently and I like the facility, the equipment and the view. Darya is my PT and she's being very patience with me. I have met helpfull staff like Andy, Melissa and Amir. I am looking forward to reach my fitness goals by gooing back on track with my excercice routine. I Would say sometimes the music is loud and crazy!!Not very pleasant for a mature lady like me lol. I guess I can use ear-plugs and enjoy the rest. Other than that I am happy doing my workouts there.

Aidan Kershaw

I love this gym and coming is such a blast cause getting gains is always hype with the big boys so we can pull girls. Michelle is a nice person at the front desk and motivates me to workout and keeps the desk nice and clean. I recommend talking to Michelle for good service and she will help you obtain your goals. :)

Mandy Finley

Overcharged on unauthorized days, again! Even after speaking to the location manager this same issue has reocurred. If it is stated that a account charge will come out on a particular day then that's what should happen. None of this getting charged twice in the same week. The personal trainers are FANTASTIC! Extremely knowledgeable and get the job done, but due to their lack of customer service they get one star. I've requested that this gets resolved in a refund but have not heard back from anybody yet. Extremely irritating.

Hamoon Naseri

Clean and nice gym! Darya is super knowledgeable personal trainer, she is very understanding and I finally found a perfect workout plan with her suggestions. Definitely recommended!!

Ryan Newton

They did very well with covid very happy with fitness world.

K Joseph

Great gym for its price!

Demitri Zambus

Very disappointed this afternoon here ...... Mens washroom/change room's floor was very dirty ( again ) especially under lockers , where evidence shows dirt, dust etc has been piling up for long time .... especially near urinals. One of the 2 faucets was not working again, and the other one that was working was out of hand soap..... Not Covid friendly , and the disinfectant wipes station near the treadmills was out of wipes .... Hopefully the management improves on health and safe Covid protocols !

Davis Kosowan

I've been a member for years. Centreview location is a nice clean gym. Good equipment & atmosphere. I go in the mornings, morning staff (Michelle) is always friendly. Good music on Throwback Thursdays. :)

Brendan Jones

*update* Andy, the new GM went out of his way to sit down with me and address my concerns. I am very impressed with his authenticity and his understanding of my situation. To be determined whether I am going to return as a client but he has done a great job in boosting the rating to 3 stars. . . Absolutely the worst business you can deal with. They do not care about people, only profits. Just an extension of the previous Steve Nash version. I had a prepaid corporate membership and the director contacted me for renewal. I voiced my concerns to the manager at this location and the director himself about my experience with the membership - no reply, no solutions. This business stole my money when they went bankrupt and tried to coax me back without acknowledging their shady behaviors. 2 stars given because I actually enjoyed going to this location and the positive vibe. But as a business owner I cannot support a business that stole from and ignored its customers.

Sunez T Sudhakar

Crunch Fitness, extraordinarily friendly people. And for a beginner, I do not feel uncomfortable or awkward working out on my own.

Gwyneth Servano

Fitness World has a lot to offer at all their locations- super friendly staff, tons of equipment and amazing instructors. However, my favorite location would definitely be the one on Lonsdale. Every time I walk out of the elevator, there's always a friendly face there to greet me. Michelle especially is such a gem. She always has an answer to my questions, greets me with a smile and if I ever have an issue, which has only happened once, she makes sure that it is resolved before I walk out the door. The manager, Andy, is super cool as well. Definitely the best location, not to mention the immaculate panorama view that you get of the Quay as well as the Lions Gate Bridge. Well worth your money!!

Scott Spiegelberg

Has every possible type of equipment you would ever need and some things I've never seen before at any gym I've ever belonged to. There's a huge array of different types of cardio machines.I like the fact the heavier free weights for more advanced bodybuilders are on a different floor. I like the fact classes are in a separate glass enclosed room so the sounds of classes dont bother you when your working out. The staff I've met have all been exceptionally friendly. Its clean. They do try to push personal training on you but that's understandable since that's where they make a nice chunk of their money under their business model. Regardless, the monthly rates to join are extremely cheap if you just want to use the equipment and not do any classes. You can't beat $8.99 every 2 weeks. I'm glad I joined.

Daniel Goodman

Great gym downtown for low membership fees

Vishesh Agarwal

V cheap prices. Do look out for the annual charges though, they let you know when registering, but it's easy to forget and be taken by surprise later. My trainer was Kenneth. I really enjoyed my sessions with him and saw improvement in just 4 sessions. We worked on my nutrition, flexibility and muscle strength. It was a bit expensive for me but would 10/10 recommend if you can afford.

Ashkan Mehrabani

Amir Fath Ali is the manager of Fitness World. He is very professional at his job, knowledgeable, he lesson carefully what exactly you are looking for. You can tell he is totally passioned about his work. He is an educated personal trainer with up to date informations. If you are looking for a fun, smart personal trainer, Amir Fath Ali is the one.

Yamely Hilario Rodriguez

Great location, Ivanna helped me out with my subscription and everything to get me started. Very recommend ????????

Earlon Vicente

If other fitness worlds are open this one should be open right? Im sure half of the people that was waiting has took a pre workout ready to kill their workout. I Waited about an hour at 8am. About 10 or more people came confused as to why the gym was NOT OPEN. Please dont tell us its open if you dont want to come to work or something. I could have saved my preworkout on a better day

Mei S

David was super friendly, helpful and patient. Got me set up with a trial, showed me around, let me know about a promotion on sign-up fee and credited my account when a better one came up a few days later. I cannot stress how patient David is. So much patience. Excellent poker face. Lady Gaga’s song was about this man. Nothing phases him. Would do exceptionally well in a hostage negotiation situation so if any terrorists are reading this, maybe recruit David? Anyway, 7/7 stars.

AiRAM Visuals

I have personal training sessions with Darya! She’s awesome, knowledgeable, patient, and will definitely make you break a sweat.Totally worth it <3

mightyjulz

They don't answer the phone too regularly, so don't expect much there, but the staff is very friendly and the facilities are great. No pool, sauna, or hot tub, but plenty of cardio machines, and plenty of resistance training options.

ANTON KORBUT

Michelle's one of the best workers so positive and kind always improving the mood of customers and willing to talk

Fattaneh mohammadi

Very good and professional gym I personally have experience working with one the best personal trainers named as Omid He is very experienced, knowledgeable and helpful. Actually he made me interested in working out

Vittoria Guastafierro

Fitness World reopened and started charging all ex Steve Nash members without nay notice or authorization. In order to attend classes you need to go there in person 20 minutes before and put your name on A PIECE OF PAPER hoping that there is still a spot available for you. If there isn't, oh well, you came there for nothing. I don't know how anyone is ok with this. Oh also, you need to pay a fee to cancel the membership. Zero stars, I feel like an idiot for giving them my money.

Ronak Hakimzadeh

Fitness world is a beautiful gym with amazing view. I had group class with Maryam. I was really satisfied. She is knowledgeable and professional trainer. She is great personal trainer too. She is full of energy and positive.

Can Eris

My favourite FW location! I mostly review gyms based on the management and the members. *Management doing an GREAT job, I couldn't find any areas to improve. It just take me a while to find hidden floormats behind the wall lol *Front desk always positive and welcoming. *Best members of FW probably working out here. They are all queer friendly, great at communicating, not taking the machines forever and willing to share them without giving that infamous unwelcoming Vancouverite look ಠ_ಠ when you ask. *All the weights are placed in their reserved place, zero mess. Good job you all the FW team and FW members! ヘ( ^o^)ノ＼(^_^ )

Negin Jamzad

I highly recommend this location! Very clean, professional staff and lovely experience to spend your time in :)

Bryan Jackson

Nicely renovated. Wide range of equipment. Friendly, knowledgeable staff. Jack is my trainer and he's helped me a lot with my weak points (back and hip issues). And no need to book time slots to work out.

Behdad Mahichi

started here recently and was helped by Kash who has been very accommodating and helped me get familiar with things

Little Annie

Friendly and professional staff. Small gym but great environment to work out. Especially thanks for Kenneth, he is super friendly and professional. His knowledge and experience shows with every workout he showed and explained to me. If you’re looking for someone inspiring, professional and an expert in fitness. Kenneth is the man.

Feng Kevin

Best gym in Van, I changed gym to this one and fall in love since, spacious, long hours, rly chill staff and The janitor Max, love this place!! :)

Mike Estevez

Full in the mornings but its ok.

Sierra Rock

Great staff. Friendly and helpful

Lucas Owenn

As you know Steve Nash has changed back to now what is called fitness world. Before Covid I went out of my way to cancel both my fiancée and my memberships. Everything seemed fine. During Covid our location was shut down. The only location we use which was Grandview corners. There is no longer a location there. So we found another gym we love and are going there. Months later I realized payments were not going through on my credit card which never happens. And realized This new Fitness world had started to take money from not only me but my fiancée as well. It had also happened to my friends and family. I’m not sure why they think they can do this. It’s similar to fraud. I would like to be refunded as well as my fiancée. There’s absolutely no reason you guys should be taking money from us. No idea how you even still have our information. When someone cancels it’s means you no longer have the right to “steal” their money. Our location is no longer there, I have cancelled accordingly, we have never stepped foot into a fitness world so I have no idea why you guys think this is ok. No one has answered any of my email, and I’m being completely ignored. Terrible company, terrible management, terrible advertising and horrible service

Thomas Niaki

Excellent staff and hella friendly, Kash is my favourite to see at front desk. Best gym on the North shore as well!

Kory Fisher

Generally a great place to work out. Can get a little annoying when the " juice " monkeys decide to grace us with their grunting and dropping weights. Overall a good gym, good selection of free and static weights, cardio equipment.

Joseph Chen

Great atmosphere and staff. Really well ran and always a good time working out here. Highly recommend

Pouya Joulai

Kash is a very knowledgeable sales representative! 100% recommended if you are looking for the best promos

Kevin Kh

Gym's good and spacious as itself, however there is lack of staffs specially towards the closing time. There is no one to help out in starting the hydro massage, so whats the point of paying for it, on top of that, when I manage to find someone, he ends up giving me the glare, Come on I'm not asking you to do something out of your jobs scope. So disappointed. With that being said, I'll be downgrading my membership since I'm not being able to utilize what I'm being paid for.

Farinaz Fz

This is one of the best gyms I’ve been to and my favourite worker there is named Michelle. She is super friendly and respectful and she’s willing to help you with whatever you need. Would definitely go every day!

Brayden Hussey

Awesome Gym and great atmosphere. I had a great experience and Kash made it even better! With his professionalism and great attitude he is truly a leader. Would definitely reccomend this gym to anyone and Kash is an all-star!

Rahul Arora

The gym is great. I took personal fitness sessions with Kenneth and learnt a lot. Kenneth helped me understand my diet and exercise needs and worked to build a plan around my personal needs and goals.

Somi Porisa

I worked with personal trainer “Darya” She was awesome! The first thing I like about her is not acting pushy to sell you supplements or other things that you really don’t need! She was always holding me accountable to be on track and follow my plan! I recommend her????

Hani Faraj

Please go back to the old hours or Steve Nash of being open until 11 pm m to f and until 10 pm on weekends. We’ve already had to compromise so much.

Tiffani Meckling

I withdrew my daughters and myself membership due to Covid during the summer and upon signing cancelation papers was guaranteed that no more payments would be withdrawn.. since then 2 regular fees plus an additional $48 fee in aug, now 3 membership fees have been withdrawn when I have NEVER had 3 memberships. I have called in and told I’d be reimbursed, then upon going in your poor management ensured me I wouldn’t see a dime, now these 3 fees.... your proving to be crooks! I’m disgusted at how we were spoken to and that this is still going on

Luka Petkovic

Great gym and allow people to work out freely. Michelle at the front desk is awesome she is kind and always full of energy.

Lisa B

Decent sized gym and most equipment is functioning. Would like to see newer equipment, more stair climbers, and a hack squat though

Eve Chan

Very friendly staff and environment! Have a good workout!

Borna Shani

Kash was super helpful and kind throughout the membership sign-up process!

hossein behravan

Khashayar

Michael Hoang Nguyen

Great gym

Jordan Balon

Recently Renovated, Great and Friendly staff! Really good membership options so easy to get started!

hasti jeweler

This is one the best gyms I’ve been with awesome staff.

Andres Romo

Pretty good gym, rates and payments are a little annoying... but it doesn't even matter when you have a Personal Trainer like Tiago Goetzke with you at the gym. He will improve your entire life in body and mind and he truly loves what he does. A true professional. Extremely knowledgeable in many areas in strength, mobility, athletics (especially soccer), flexibility, endurance, power, injury prevention and so much more that it is a crazy long list. Truly impressed and I'm extremely grateful to have met him. Highly recommend signing up with Tiago ASAP

Mohammad Fatan

Amirali Thank you for good commmiunication and your help.

Alysha Bergen

My favourite place to work out! Staff is extremely knowledgeable and always willing to help. Good selection of equipment and lots of room to adhere to proper COVID protocols. Would definitely recommend to anyone looking for a fun, clean and safe gym.

Kieran Utz

I’ve worked with Milad for 3 months ongoing and it has been a fantastic experience. It’s my first time going to a public gym, and having worked with computers at a desk all my life, my priority was to improve my posture and lead a healthier lifestyle in general. Milad has gone above and beyond in every aspect I can think of — he’s patient and works hard to make sure I am eating the proper diet and doing exercises that are specific to my needs! I’ve seen vast improvements and I’m sure there’s more to come. Highly recommend Milad as a personal trainer, but make sure to do your part too by communicating with him any of your concerns, limitations, or issues, and listen to his feedback and recommendations.

Carolina Oldoni

I trained with Tiago at the beginning of this year and it was the best experience that I have ever had with a personal trainer. For the first time I felt exciting going to the gym. I lost 8pounds in two months, and my back pain was gone. He is passionate, caring, good listener and an incredible trainer. The gym facility is great, very specious and the quality of the equipment is excellent, the staff is also very friendly.

Yogurt 437

I had Michelle work with me and it was an absolutely amazing experience, very knowledgeable and friendly! Definatly coming back! Also, it was very clean, I Appreciate that a lot in a gym

Jo Stefanuto

What I like about this FW location is the staff. They are incredibly helpful and friendly! I came back to the gym after a year hiatus due to the pandemic, and it was great to have personal trainer Jack help me with the form and getting back into the rhythm. Jordan was amicable and easy-going, making registration fast and efficient :)

Moon

This is a nice place for work out, good view nice staff. My trainer is Amir, He is really nice and professional person. He uses different methods to train for different person.

Thomas Grier

Worked out here for the better part of 2 years and it is by far my fav gym I have ever worked out at. Incredible trainers, great equipment (a mix of new and old, which I really enjoy), multi level, and to be honest my favourite thing about it is the sense of friendship and welcome-ness that every member of staff approaches you with. Every time I went it felt like I was going to see my friends, I always felt welcome and encouraged to do my best, and truly I was excited to go to the gym every day. If I still lived close by I would never have left! Jack Liu was my trainer and to this day I still consider him a friend - that’s how incredible their team is. Having been there a few times since they reopened and with COVID happening, I can say that they have a culture of safety and cleanliness within the gym, but not having to book appointments is VERY convenient. Much love to everyone at the Howe and David Squad! Thomas Grier

Sonia Batra

David is an awesome trainer. Helped me achieve my fitness goals . Thanks !!

Emma Rose

Always clean, friendly staff and has a good variety of machines. The group fitness classes are a lot of fun as well!

Daniel De La Cruz

I've been a member of this gym for just about 1 year after moving to north vancouver. The gym is nice, clean with awesome friendly staff. Kash one of the team members always takes the time to say hi and make each visit a pleasant one. I would like to suggest to management in getting some air purification filters set up especially during these covid times to maximize air quality. Other than that keep up the great work with a positive environment and the sanitze wipes replenished when they get empty. Thank you

Gisz L

Fitness World. Formerly known as "Crunch Fitness " Located in Semihamo Mall South Surrey. This is a brand new fitness place. Is very spacious, very clean. Offers various clases as well as child care, however those services are currently stopped due to covid. Their operating hours: Monday to Thursday: 05:00 to 22:00 hours. Friday: 05:00 to 20:00 hours Saturday - Sunday 08:00 to 20:00 hours. The price is reasonable. Should you need to cancel, just provide 30 days notice. The staff members are very helpful. The sale various fitness products. Accessible wheelchair parking. The entrance is wheelchair accessible. Plenty of parking available in front.

Incandescence Glass Studio Angela Legere

Kash was extremely helpful with my membership and I had 3 free days to be sure I liked the gym

soheb Ismail

Terrible management. In 2009 after the financial crisis, the company merged with Steve Nash and they refused to honor any agreement made by Fitness World pre-2009. Now during a pandemic, Fitness world is not honouring any agreement. Please avoid at all cost. They are scamming you. Once the second coronavirus wave hits, they will find a way to cheat you. Material Changes: The Business Practices and Consumer Protection Act may permit you to cancel your personal training if a material change occurs in your personal circumstances, or if there is a material change to the services that we provide to you. For this purpose, a “material change” includes (i) moving your residence to a location that is more than 30 KM away from the nearest SNFW B.C. location or (ii) suffering a physical, medical or mental disability, substantiated in writing by a medical practitioner or nurse practitioner, that results in continued participation of our services or facilities being unreasonable due to likely risk to your health. Should you discontinue your personal training as a result of a material change, any fees owed by you for services rendered prior to cancellation, such as personal training or suntan sessions, must be paid in full.

Nikunj Patel

Good place for workout...staff is good.

Eliza Moreno

David is so dedicated to the gym! Makes you feel so welcomed when you walk in and makes sure you feel like you matter when you're inside. Every gym needs someone that cares about you and their job as much as David does!

sahar poloiyan

Awesome location, my favourite gym to workout, Farhad is such a wonderful person, knowledgeable and humble you never bored with him during the session he knows what part of your body need to be more strong. I worked out with Amir as well he is such an Awesome manager he loves his job and always care about people at the gym , he is sharing his knowledge to people who need help it was life changing working out with him . Their is some things need to be change about the service desk at the gym sometimes they don’t know how to be nice with people. :)

Fahim Yazdan Panah

Farhad Maleki is one of the best trainers you may have. He is so experienced, and professional. then, if you can tolerate the very rude front desk, then go for it but be careful, you may get ripped off easily. The guy who signed me in totally misled me about the membership plans, so I ended up with the most expensive one. Later I've got 6 pages terms and conditions in my email which I had never read them haha. When I returned to downgrade my membership, their manager said there is no option for downgrade unless I cancel and pay 100$ annual fee again. So I didn't. After a while I've got charged 50$ which I was never told about that (and you know it was somewhere in that 6 pages) So I really decided to cancel it. I went there, and the same VERY rude stuff took care of my request after plenty of irrelevant questions. Then he said "the policy" is 30 days cancellation, meaning they are going to charge me one more month! Finally, it turned out I could downgrade my membership, it was possible from the beginning however they did not do it just to charge me more. That was by far the worst customer service experience I ever had.

Malihe Ghamarsourat

Fitness world is a great place with beautiful view of the city and the facilities at Fitness World are new, clean and comprehensive.I have been working with Amir as my personal trainer for more than 3 years now, and I am always so impressed with the goals he established for me, and the knowledgeable timetable and dietary regimen he provided. He has helped me progress with my objectives quickly and efficiently. I believe this is partly because he is such an excellent communicator, visualizing for me the changes I can expect to go through and helping me know my strengths and weaknesses, with him I conquered the success story 2020 with the big health improvements.

RD Jamwal

Laura showed me around! Very near and great place to workout! Highly recommend these guys.

Mark T

This is a great gym. Newer equipment. Clean. Friendly staff. Michelle is very personable and will greet you with a big smile and friendly hello. It's the perfect way to start a workout.

Nima Nikuie

When I wanted to get back in shape, I decided to go with Amir Fath-Ali . He is one the top trainers in the gym. Very professional, friendly and knowledgeable. He tailored a work out to suite my goals and abilities. I highly recommend him. Gym itself is one of my favorite gyms to go to. Very new equipment and lots of room for stretching and good combo of free weights and machine. Best part is free parking and hitting Whole Foods afterwards.

Adam McLean

Laura is very helpful and always looks happy and is lovely and welcoming.

Andy Ma

Solid gym, outstanding price and good for everyday lifters

Chris Pereira

Richu is one of the most approachable employees at the location!!!

Simone “SimoFir” Ramalli

I spent time in Vancouver and was looking for a gym. Irina was very helpful and nice showing me around the gym. I got the membership and it was the right decision. Great place, great people!

Rebeca Plascencia

I really enjoy being at this place, the staff are super nice especially Michelle who works at the front desk, she is always smiling and full of good energy. I highly recommend this gym.

Travis Lin

Great location. Friendly staffs!

Vanessa L

I train with Tiago and he is very supportive and follows up with you to make sure you reach your goals.

F a r l y mian

They should have better customer service. The company needs to train their employees about how to keep their business rather than sending customers away. Steve Nash, not like the new firm, was a great company with great service, not sure why it went bankruptcy. Have a look at all the reviews before your visit. Wonder Club16 may be a better choice.

Doreen Grossman

I had six sessions with Vanessa. She is one of the best trainers I have ever encountered. She knows just how hard to push without over doing and I can see major improvement in my fitness level.

Adrian Javadpour

Great gym, super clean, and an overall good atmosphere to workout in. The staff, such as Kash & Hamid have been very helpful and I would recommend them to anyone. Definitely give them a raise.

Jane Chypurna

The views got me like ????...clean, new gym in the heart of Lonsdale. Provides underground parking and plenty of space for cardio, weight training, fitness room and stretching area. Separate thanks to Abrahim for showing me around on my first day!

Mahta

I’ve started my transition to make a better me from this place and it couldn’t be even near possible if I hadn’t the help, knowledge and the best coaching of Amir Fath Ali He is the best personal trainer I’ve ever had No matter in which level of un-fit you are, he can help you Strongly recommended

Briony Gray

The trainers are dedicated, motivated and genuinely care about your fitness goals!

Lillea Goian

I recently just started working out back in October after 5 years of ignoring my physical health. I chose fitness world as the gym to work out at and I LOVE IT! All the staff are so friendly. I love interacting with everyone who works there. They are also super helpful with with teaching you how different machines work in the gym etc. I signed up for personal training with Shayna a while back and she does not disappoint!! She is easy to be around, has a great teaching method, has a lot of patience and most importantly- she knows how to help you reach your fitness goals :) I 10/10 would recommend her as a trainer!!

Operação Anfitrião

Awesome environment with the best equipment available. Had classes with Tiago Goetzke, who made me improve a lot the I used to exercise and also helped me to create better habits when it comes to my routine and foods.

Shelby Sloat

I've tried calling so many times and they don't even answer the phone. Obviously don't care at all.

Yeganeh S

We were welcomed by KASH when we first stepped in FItness World Londsdale. He was friendly and professional and encouraged us to get more active.

Karolla K

Personal Training with Omid has been a fantastic experience. I can not say enough amazing descriptions about Omid's professionalism, character, knowledge, dedication and drive, he is truly one of a kind. I have had 4 sessions with him, not only did he help me with my back injury but I am already seeing a difference in my body and energy level. Omid cares for each of his clients and tailors the workouts to all of our needs, I am amazed at his level of expertise. Despite the hard work he makes me do, I look forward to every session, his charisma and energy makes me want to work harder!

Ashraf Afif

I got pt sessions with Bahar and she is really great.

Babylung

I’ve been to many gyms in the city but none of them could top the service Ms. Maya C. provided me!! Almost gave up on searching for a new gym until she walked me through the different membership options and even gave a tour of the gym. Her communication skills and knowledge of fitness made me feel comfortable and instantly I knew that this was the gym to call home. Highly recommend!

Madison Grimshaw

love this gym! i do wish it was bigger, especially the free weight area, because people are always waiting or getting in each others way. this gym has an awesome vibe with the atmosphere, but the employees are not always present, or can be a bit cold, this then changes the vibe.

V K

Wonderful gym! So clean & enjoyable to work out in!

Maureen L.

I have been working with my trainer Tiago at Fitness World Lonsdale for about 2 years, and have enjoyed the benefits of his significant knowledge, experience, and positivity. He created a program for me that dealt with my mobility, stability and strength, and the progress and resuts are measurable. Not only has he raised my performance in each area, but he has also educated and reinforced in me in a physical recovery program that allows me to continue to frequently play tennis without the inevitable injuries. I appreciate that he draws from his years of playing high level soccer in Brazil, his degree in exercise science, and his experience in training and rehabilitating competitive athletes. Overall, a great trainer that thoroughly knows his stuff and truly cares about his clients, and I couldn't ask for more. In terms of the gym facilities and the staff, they're great. My only negative feedback is with the company's upper level management. Having been a member of FW on and off at a number of different locations since the 1990's, I have consistently experienced what can only be called a lack of interest in the members' satisfaction due to their focus on the bottom line ($$). The local management seem to care, but are clearly restricted by inflexible company policy that have little regard for the members' well being. A recent example is that before covid arrived, I regularly saw cleaners working in the facility at different times in the day. Since the company was purchased this year, and subsequent to its reopening in July 2020, I have regularly attended the gym 4 to 5 times a week, and have not seen a single cleaner. Apparently, they come only once every evening, which, in these times, leaves much to be desired. Another example is the black and moldy ceiling tile in the women's washroom that has been there for many months. I had mentioned it to staff, and I'm sure it was passed onto whomever was responsible, but weeks later, it is still there. Through the years, there have been many other examples of upper management decisions that are dissatisfactory to the members. Summing it up, I enjoy this gym because the staff and facilities are five stars, but find senior management to be 2 stars.

Stacy Fair

I've been a Fitness World member for over 15 years and I love this gym! I've tried other gyms and I keep coming back. The Lonsdale location is new and sparkling clean with stunning views of the ocean and Lions gate bridge. The classes and equipment are top notch and the staff is amazing. They're super friendly and knowledgeable. I highly recommend this gym. (MSR) Alexandra

Diana Laura Ortiz Robles

This gym is a really good place for working out! All the staff members are really nice. Specially Ivana who is very friendly and so helpful all the time to everyone! I recommend this place 100%! ????

Danny Fischer

This location has really great customer service! I had called in with some questions about the gym & membership and one worker in particular, Maya, was extremely helpful and accommodating. She answered all my questions & was very respectful. I have worked out at this location now a few times & I absolutely love it!

Levi Delarosa

A great gym with an amazing array of equipment... It has everything you need and more. Thank you Kash for making it a great experience.

Kyle Cielo

Too small for my liking. I swear the benches are bolted to the ground.

Sue Z

Welcoming atmosphere, and friendly trainers and staff. They have all the equipment I need to train, and even at peak times I can usually use the machines I need.

Raman Hashemi

Good atmosphere with professional staff. They are very kind and friendly, i dont know all of staff’s name except Kash, he has been recently joined the club and he catched up everything very fast and he is very professional and friendly.

Jack Peters

Semiahmoo Fitness World is now open. I had a wonderful greeting today and a nice welcome back. I saw some familiar, friendly faces and this new company continues seamlessly. We really like this gym, like the staff and like the others working out there. I believe this will work for us. Thank you to this new business for deciding to continue on at this location.

Rona Tepper

Spacious gym with great equipment and helpful staff at a very reasonable price.

Casper Senrich

Some days the music absolutely drives me crazy. I can't stand it, I need to wear ear plugs just to work out. It would be better off without any music.

Kimia Mrf

The gym is great and has all types of equipment you need. I got my first personal training session with Nanda, and she inspired me so much that I've been training with her for months now. She is very motivating and connects with her clients on a personal level. Training with her boosted my self-confidence and definitely made me stronger. 100% recommended!

smn

Had the chance to get personal training with Shayna. She is awesome!

Peter Mong

Nice, I regular spent time to workout there, hope can have open shower.

chels975

I signed up for this gym a few months ago so that I could get some personal training sessions done. Cody is fantastic! Really knows what he’s doing, is very friendly, professional and makes the workouts fun! All of the staff I have encountered here has been very helpful, friendly as soon as I walk in the door and really make this gym an enjoyable place to be. There is a lot of equipment to choose from and the gym is very clean with a really upbeat positive energy.

Miguel Malo

This gym and this company have the worst customer service I have ever experienced in my life. Please, do yourself a favor and DO NOT start a membership here. Most of the people working there are exactly the opposite to professional and serious people. I have gone to other locations before and it's all the same thing. The way this company is managed is totally shameful and disappointing, they don't deserve anyone's money. They will steal your money, mock at you and lie to your face.

Pau Muñoz

I definitely recommend trying this gym! Great prices and equipment. All the staff was very welcoming specially Irina who was very helpful and explained everything very good.

Atoosa Nezakaty

Fitness world is a beautiful gym with amazing views of the city and wonderful equipment. Ever since they switched over from Steve Nash the pricing for memberships and personal training significantly dropped. I’ve been working with my trainer Kiyan there for a few weeks now and am loving the work we are doing together!

Ayden Lum

Best Gym in the area, my trainer Tiago is awesome. The safety protocols there are also very good.

Kieran Jamison

I really enjoy going to this gym, the receptionists are really nice, especially Michelle. I recommend going to this gym if you live in the area. Also the view is extraordinary

Marius Ciuchete Păun

I signed up for a membership quite recently and loving it so far. The staff is super friendly, the gym is clean and all members respect the physical distance. I am always training early in the morning, and I cannot emphasize enough the importance of a friendly face welcoming you at the counter at 5 AM. Kudos to Michelle for doing an amazing job, keeping everyone motivated while keeping the place tidy and safe.

Artin Nikpanje

Bad services and also cost more money than other places.

Trenym Confortin

I’ve been going to this gym for a while now and I have experienced a good time. But there’s one employee here that stands out, I believe his name is Kash. He is always around to answer questions and when I first came to this gym he made me feel welcome and like I belonged at the gym

Julie

‼️This gym is a SCAM! ‼️⚠️ So shady. When it was Steve Nash(which is the same CEO with FW) they were charging the members credit cards even when they were closed for a couple of months due to covid(It happened to me, my bf and my friends). Last year, I was so annoyed and obviously asked them to cancel my membership, and delete all my payment information, but they didn't. I didnt even attend the gym since then cuz I thought it was cancelled. And I noticed that they have been charging me for the past months and when I called em they said they are unable to give me the refund cuz there's no evidence even though I canceled it. Also whenever I asked them if I can talk to a manager, they always said he is on a meeting so I called later, the receptionist said he is on break this time. So I directly went to the gym right after I hung up, he was there chill lol. I just realized they just don't wanna deal with it so lie to customers if we wanna talk to the manager. Also, he could only say can't do anything for this issue. They are thieves!! Please avoid this ridiculous company if you don't want to lose your money. There are tons of victims like me if u search fitness world.

Scott N Romaniuk

This is one of the best gyms in Vancouver. The facilities are amazing, the staff are very personable and professional, and the equipment is in excellent condition. The gym also offers a range of amenities (including aqua massage chairs) and classes. Pricing is also super reasonable.

Aly

Gym is great, front staff Michelle was friendly.

Brian Schaal

Great place, friendly staff. Highly recommend. (MSR Alexandra)

Tim Tom

Anybody wanna pull up on Tim Tom? I can curl 30 pounds easy and Been doing Hungarian twist squats too. Not much of a flexer but I ain’t taking no more bullcrap either.

Sean Smythe

Dank gym, me and the boys getting juicy

Nikoo Niknam

they never answer telephone! NEVER!

Sweat Society

Great space. Always clean. Friendly staff. Two lifting platforms!

J D

Great place! Shayna is a great PT, really makes you sweat and motivates you to work harder. Super nice as well!!

Austin Bailie

Great and informative staff!

Brendan Lund

Absolutely love this gym! I’ve tied a lot of gyms in Van and ended up sticking with this one.????

Kyne Wang

Super satisfied. Looking to return to a fitness routine and the staff made the transition absolutely effortless. Notably, have to give my man Kash a shout out. First person I met and answered all my questions professionally, candidly, and eloquently. If you're thinking of enrolling at a gym, fitness world has got you covered, especially Kash.

lorenzo bernabe

One of my favourite locations and I’m glad that it’s open again! Erick the GM had helped with me with my membership and he was easy and great to deal with.

Quinn Lola

I’ve been looking to switch gyms for some time now and I was so impressed by the quality of the equipment and service at fitness world! I felt very welcome and the cost is very reasonable, the staff is super friendly and welcoming. Maya signed me up and made me feel really at home and comfortable, motivating me to kickstart back into my fitness journey! She was very knowledgeable & quick to answer any questions I had. 10/10 would recommend this gym to anyone considering????

claire horner

Came in for a membership, loved the location (especially the outdoor section). Ms. Maya C showed me around and was absolutely a lovely human! I am definitely coming back!!

Michael L

This gym has its positives and negatives. I liked it better when it was Steve Nash. What I like about it is that it's a huge gym with plenty of equipment. You will never get bored. What I don't like is that the gym is quite dirty. It should be a lot cleaner than it is, especially during covid times. Also the staff there are either stunned or simply do not care. I had a 3 day free trial and no one talked to me about signing up. Oh well. It wasn't meant to be.

farhad abdolmalekikelarestaghi

Kash is very hard working ,Makes sure that the gym is always looking good.

amirhossein bahrami

Great gym and staff. I joined a gym for the first time and one of the staff members, Kash helped me to adopt to the place. Great staff. Thanks for putting out a gym like this. Keep it up ????????

Rob Christensen

This gym feels like my home away from home. The staff are extremely friendly and helpful. There is always a friendly face waiting at the counter to greet you when you walk and wish you a good work out. When you leave, there are always friendly faces to wish you a great rest of your day. All the staff do an excellent job in making people feel welcome. This gym is clean and well maintained. You never find a mess in the locker rooms or out on the gym floor. The equipment is new and well maintained. When it comes to COVID-19, there is and endless supply of sanitizer and cleaners for members to use. All the members are diligent in cleaning equipment before and after working out. A shout out to management and the staff for building such a safety focused and caring culture. The trainers are fantastic. I have been training with David Pretty since they re-opened in August 2020. He has gotten me to a level of fitness I never thought I could achieve and continues to push me and coach me to new levels. David knows what he is doing as a trainer and continues to enhance his fitness education to benefit his clients, such as myself. This means our workouts never get tired, as he is always introducing me to new routines, exercises and encouraging me to challenge myself. The other trainers at FW Semiahoo are equally as dedicated and caring about their clients. You can't put a price on your health and fitness. Working with these trainers is an investment in your personal health that will benefit you in the long run. I look forward to continuing my training and working out at Fitness World Semiahmoo. Thank you to all the staff and team members there who make it such a welcoming and safe home for their members.

Alex Comsia

Tiago Goetzke is next level when it comes to athletic performance, competence, and client service! As a professional athlete I always work with him because I know that he provides the best custom training experience out there. The best part about Tiago is that he really cares about my well being and development. I highly recommend working with him!

onifur garcia

Awesome location, great team. The Manager, Erick, was very professional to deal with and was very knowledgeable when it came to proper form when performing different exercises. Definitely a favorite location.

Ouadia S

I chose this gym for the convenience of proximity because I live just few hundred yards away. However, I would have chosen it anyway after meeting Kash, the guy who was at the reception at that time. He was both professional and courteous and I wanted to make sure he is acknowledged for that. Thank you

Daddy Mo

Great gym, awesome staff and respectable and polite members. Kash is the man!

Ron S

I can lift heavy and I'm left alone!

Daniel Fischer

Love the environment, the staff in particular a fellow named Abe aid in creating a welcoming environment.

Mr. Cole Gallant

This place is like a beacon in the night, calling me! But, why?

Shandheap Shanmuganathan

Been coming here for two years and after the recent renovations, the equipment has only gotten better which gives it great value for the membership. Highly recommend the personal trainers, in my case I have been working out with Jack who has been instrumental in helping me keep a great gym routine even after a shoulder injury.

Dominic Zelenka

Wonderful Staff! All the equipment you need! Great location. Fitness manager has the same shorts I do lol. Been here for months, absolutely love it!!!!

Milad Azar

I was a Member of Steve Nash in Park Royal at West Vancouver, after the new owner ship of the club they charged my credit card! I sent and email that I’m not interested of the membership anymore and need to cancel. After a month costumer service answered and from September 22 to October 3rd they charged my credit card 4 times!! What a fraud this company is! My gym is not even open yet! I will definitely follow up the loss from Credit collectors as well as Visa!!

eYancha Food & Travel

Nice staff and the facilities is good and clean at all time.

Arian Maroufi

Amazing gym with great windows. Thanks to the great staff specifically Kash and Abrahim who helped me with my account and deal with Steve Nash’s transition to Fitness World

Jack Aldobrandini

This is the worste of them all. Once I literally saw them hitting someone. I brought to the attention of the manager. They denied it blatantly and told me it was none of my business. I felt really bad for the guy.

Sky Rim

One of my legs had lost a lot of strength after an injury. So I started coming to this location as a guest of my wife, training alongside with her trainer Omid. I only intend to train for a month or so to restore strength to my leg and be off. Omid's knowledge of what needed to be done blew me away. He was able to restore most of my leg strength in under a month. I was so impressed with him that I decided to sign up for a separate membership and buy training sessions so that I can train the rest of my body long term!

Emilie Vaughan-Jones

Fitness World Davie is a great facility to train at. It's large enough to have any equipment you need, but despite of that it maintains a welcoming gym atmosphere. Staff members like Jordan, make you feel at home right from the beginning from the moment you sign up. Not only are they focused on ensuring that their members are taken care of, they also ensure that they build relationships with them and in doing so create a community.

Lorella Rovera

Fitness World Lonsdale is a welcome, friendly and clean place with a great selection of equipment. Lots of space for social distancing. They do a very good job of enforcing covid protocols. I've been working with my trainer Amir Mohebbi for a couple of months, he is one of the kindness, motivated, attentive and thoughtful trainer. Sessions with him are always effective, challenging and fun at the same time. Highly recommended.

T B

I would have never considered joining this gym until I met the staff. Thanks to Kash... I'd recommend it to everyone knowing they'd receive the same help and support.

Landon Chorney

(Translated) Best at of. (Original) Best in van.

A V

I have been working out with Fernanda as my personal trainer for a few months now, and it has made such a difference. The trainers at fitness world are incredibly kind and motivating people. Fernanda is awesome at pushing me the final few reps and the confidence I get from our sessions carries over to other parts of what I do. I have tried a few different gyms and trainers but with Nanda I’m so stoked to see my core strength improving and feel more toned without getting bulky. It is such a worthwhile investment to see a personal trainer, and I highly recommend Fernanda! She is so accommodating and understanding and that is invaluable and super rare. I love the workouts she plans, she is super creative and knows her stuff, she is interested in keeping me accountable for good nutrition and good form and is very knowledgeable. The rates at fitness world are so reasonable full stop and especially when you consider how much you get in return, the weight selection and variety of machines is great, and everyone genuinely cares about fitness. Cant recommend this place enough! Thank you!! Ps. No one asked me for this review Fernanda is just awesome and she deserves recognition!

Rosa Ahn

Wanted to give a high-five to Michelle at the Lonsdale location. I go there regularly to this location because it seems to be the only FW that opens at 5am. Michelle has always been there to open at this time and often opens the gym a few mins earlier. She is very reliable to be there in the mornings at opening. It is very reassuring to know (cause without mentioning other locations I have waited in my car 30-60 mins cause the morning person has slept in).

Milad B

Very friendly staff and great atmosphere

Andrea Karganovic

I got my membership a few days ago and the employee that gave me a tour- Irina was super nice and had really positive energy, apart from being very helpful. I don't usually write reviews, but this girl deserved it!

negar zamanian

My personal trainer Shayna is THE BEST, She is a true professional, Highly recommended.

Skaru Doerksen

I started coming to the GYM about a month or so now and this place has helped me get motivation and encouragement, it is affordable, updated, and with good trainers!! If you’re looking for a place to start, this is a great choice!!

Tristan Wilhelmsen

Amazing gym. Staff are great and they're very diligent with Covid rule enforcement. Rarely have to wait for any machines and the view is phenomenal.

Pouya Tanouri

I have been working out for 11 years and honestly I love this location! They have a lot of machines, equipment and free weights and is very affordable for the quality. The staff member that helped me (Irina) was super friendly, helpful and professional. I highly recommend this place!

simo bett

During the lock down ( Steve Nash) they went bankruptcy and they did not say a word about it. No one knew what was going to happen to our account ( I was member since 2014) then they suddenly reopen with new name ( fitness world)on August without saying anything they took 2 months fee out of my credit card, while I already join a different gym. After going to their office to complain about it, their answer was: write an email they will answer and maybe refund you; nobody after several email get back to me. If Somone have access to local newspaper it would be nice write something about it in the community so people will be aware of it .

Todd May

Affordable membership and don't need to go through the hassle of pre-booking your appointment to work out. Find Jack & Vanessa for great attention to detail and care if you're interested in personal training.

CJ Lunitz

I was a member of the previous chain SN Clubs, I overall like the gym and its staff. However since it flipped names to Fitness World I’ve had some issues. I came in to inquire about my membership and the new prices, mainly about paying just for this one location as the other two North Shore locations are now closed. The staff didn’t seem to be able to give me a straight answer (I blame Fitness World for the lack of training as the staff is the same and they have always been excellent!). So I emailed customer service with my question which was “To keep my membership and downgrade to the single location plan”, the response I received was “Thank you for contacting Fitness World we have canceled your membership as per your request”. I figured that it was a mistake, as I didn’t request to cancel, just asked about pricing. So I went into the location to figure out what happened, and my membership had indeed been canceled. I asked the clerk to fix the issue and he said not to worry he can re-sign me up and I would get the lower price on a 12 month term with a $40 enrolment fee. I decide not to do I that... It was a shame as I had been a member at this location almost since it opened and it felt like a second home.

Seth Martins

Great, well organized gym with exceptionally helpful and friendly staff. Harsh gave my friends and I a tour of the gym and we signed up right after! Harsh is a very genuine, friendly and hardworking dude who makes everyone feel very welcomed at Fitness World. Always enjoyed our conversations at the gym.

Donald Flump

Bad reviews are from people living in fear. This gym is not dirty whatsoever.

Ermanno Rambelli

Great equipment, clean and well organized. Personal Trainer Amir Mohebbi is great. Amir is a true professional, makes the sessions fun, effective and challenging. Highly recommended.

koshesai matimba

Awesome gym overall with a wonderful staff!!! Jordan and Nanda in particular are super helpful, friendly and jovial!

Sarah Aimer

First of all, I just wanted to say I love this gym. It's big and bright, and people are fairly very friendly. However, when I go some mornings, some of the staff at the front desk don't even acknowledge me or just glare at me. I feel judged. I'm not wanting to point any fingers, but maybe reminding your staff to have better customer service skills. I try to smile but I seem to get a cold glare in response. That is not how I want to start my workouts. I see them on their phones or being super friendly to some people. The front desk is the first impression when you walk in, by all means I am not saying that I need to be greeted every time, but a smile would be nice.

bk g

favorite gym super nice staff and well maintained

Jason Gray

Great gym with great equipment and never really busy especially at 6AM. Quite clean but sometimes the spray bottles for cleaning equipment might need to be filled. Almost everyone does the right thing and cleans equipment before and after use. Always nice to be greeted by Michelle's smile first thing in the AM.

Henry Frank

Awesome place to work out at

Kia X

I had a horrible experience at this gym about a month and half ago which resulted in cancelling my membership and will not be returning to avoid further altercation with the staff however the only reason I am writing this review and giving it a 5 star is only because of the district manager ANDY! What a professional manager, humble and friendly, respectful, problem solver and an amazing listener, he took a lot of time to hear about my experience to better train the staff at the North Vancouver location.

Fortino Jones

The best place to train all employees are nice and ready to help u anything u need , specially Ivana ????????always with an incredible energy and attitude for service

Jm Galapon

All around great gym. Staff members are very friendly and welcoming. Abraham is a great guy to talk to and is always welcoming.

Julia Dykstra

I’ve always enjoyed this gym it has a variety of equipment and really helpful staff. Thankyou Jordan & everyone for always being so friendly and personable. 10/10!

Achal Garg

I worked with Shayna as my personal instructor at the North Van location. She helped me gain good amount of muscle and lose unwanted body fat in as little as 2 months. Her nutrionist background, dedicated training schedule, and a constant push to lift harder kept me motivated though out my training. After covid, I am definitely returning back to that schedule.

Yasmin Salehi

Great gym with great service I always have the best experience with kash, he brings such a positive energy to the whole place.

Charlene Jus

Very good gym, nice staff and great facility !

Brigitte Malana

Awesome gym! My personal trainer Vanessa has seriously helped me get in shape :)

Mahbanou

I have attended this gym for a few years and really enjoy working out at this location. This gym is clean and the machines are well laid out. The staff is very friendly and easy to approach. Abrahim is a good representation of this as he is very sociable, dedicated, and hardworking.

yang ge

Very bad experience with the the company overall. I was a member with Steve nash since 2017. After 2019, stevenash was took over by fitness world, and i lost 5 personal training sessions worth over $400 and could not get any refund. After that, i was billed for 2 years' membership fees worth over $1500 without using the gym once. This could be my mistake because i did not check my bill carefully and forgot to cancel it. However, when i went to cancel it today, they could not provide me with one cent of refund, but charged me another month's membership fee after cancellation. Also the phone call with their service team was not friendly either. So very bad experience overall.

Bomi Han

I was originally a member of Steve Nesh and wanted to cancel, so I sent an email to the head office two weeks ago and tried to call the new fitness center, but they didn't answer anything. Now, the member fee is about $8 a 2weeks, but they took $27 like steve nash mambershie fee and the staff really provided the horrible service, even though they didn't answer the phone call, and the customers who were using it didn't wear masks. Never register.

Paulina Wawrzyczek

Best staff ever !

Gypsy Rose

An inclusive facility!! Great staff awesome Trainers and Covid Protocols I place to make it safe to work out.

Paul Kim

How can a new legal company take money from my account when I did NOT sign a contract or agreement? Makes no sense. People call your credit card companies, this is ridiculous. Same company as before but in sheep's clothing as FW.

Tiffany Edwardsen

I have been training with Tiago at the Lonsdale FW locate for about 1.5 years. He is very knowledgeable, personable and dedicated to what he does. He invests in all his clients and ensures that he gives each of them his full attention in every session. He works around my personal injuries and helps me attain each of my goals as they come up.

Ash Asemani

Ali Najafian, Parham, Abrahim, Michele, Andy, Hamid and Kash are some of the most professional staff I have ever seen at any gym. They are courteous, knowledgeable and exuberant. The positive energy and atmosphere they provide is why I train here. I’m saddened that some of their stars, Mahdi and Tannaz do not work here anymore; they were great assets. Nevertheless, the rest of the team still rock! ????????????

Erika Yoshinari

(Translated) My trainer is Kenneth. He is an amazingly nice trainer !! It was my first time at the gym, but he was teaching me everything from how to stretch to how to do the proper exercises. And also He advised on my daily diet. As a result, I was able to increase my muscle mass and get closer to my ideal body in just two months !! I'm Japanese and I can't speak English, but he always supported me politely and accurately. This trainer is recommended for those who are new to the gym and those who are worried about English! (Original) My trainer is Kenneth. He is an amazingly nice trainer!! It was my first time at the gym, but he was teaching me everything from how to stretch to how to do the proper exercises. And also He advised on my daily diet. As a result, I was able to increase my muscle mass and get closer to my ideal body in just two months!! 日本人で英語もままならない私ですが、いつも丁寧に的確にサポートしてくれました。ジムが初めての方にも英語に不安がある方にもおすすめのトレーナーさんです！

Valentina Martínez

Abusive fees

tupac shakur

This gym is disgusting. Worst gym in town. Any other gym is better than this. very bad

Kelvin Wolfenden

Great gym! Has everything you need! It’s also a great environment to work out in

Mathew anderson

Great gym as far as equipment super clean for the most part staff are good so far doesn't get to busy usually and they offer a month to month plan with 0 commitments

Minou Khadem

Abrahim has been very helpful and unlike some of the other staff he is respectful and polite! ;)

Brianna Stewart

Best gym! Super new and machines are great.

Mehrnaz Far

“Amir Fath Ali” is one of the best personal trainers I have ever had! He is awesome and very knowledgeable about training. He had a good variety of exercises for me and went through each one with me, really being attentive and thoughtful. He encouraged me, understood my fitness goals and made me feel stronger. He also gave me tips on great workouts during the week! Amir Fath Ali is super professional! Highly recommend!

Luciana dos Santos Munhão

I always had good experiences at Fitness World, but things got even better after I started training with Fernanda Lucena. She is an amazing Personal Trainer, she is super fun and charismatic, at the same time she`s always making me go the extra mile, even when I work out at 06 am and I`m definitely not a morning person. She is always ready to give you the best exercise tips and her energy, oh boy! Go there and look for her, you won`t regret.

Amir Sayyar

Amir Ali was a super nice guy! He was extremely help and made me feel comfortable in the gym realm as a rookie.

Dream All night

Had one of the most professional interactions with Kash stopping by at the gym for the first time, great guy! nice mate.

Leela Cheung

Friendly service. Good selection of equipment. Came here for a day pass as my gym was closed that evening. Wasn’t a fan of the locker rooms - quite small and no door to separate the gym from the women’s shower room.

Gurjeet Hundal

David is the best person for all your needs inside the club, super friendly and a very respectful person. Makes my experience amazing everytime I come to.train.

A Mister

⚠️TERRIBLE SERVICE⚠️ Be careful when you sign an agreement with them. They will say it is a bi-weekly membership but put you on a commitment for OVER A YEAR.

bardia alavipour

Amazing gym with the best of the best staff especially kash , He's full of energy and always positive , excellent customer service.

Armin Khadem Fini

Great gym! Staff is awesome, especially Kash who works at the front desk, he helped me quite a bit with my membership and it was quite worth it.

Mike

The temperature is like the Sahara Desert, 25° is not an optimal temperature to work out in. Please make it cooler inside the facility or I will have to find a new gym. Update: @fitness world, thank you for addressing the problem

A O

The Semiahmoo Fitness World is a great gym. The only thing that really bothers me is the terrible music that is played. Who can work out to rap music, etc.! Please play music that at least has an upbeat sound so that cardio workouts are much more motivating. Thanks.

Shae Chyzowski

I’ve been seeing Michaela at the Semiahmoo FW for approx three months now and I can’t say enough good things about her. As someone completely new to going to the gym and working out, she has made me more than comfortable and continually gives me the tools needed for success. She’s helped me progress more than I ever expected already in this short time, and thanks to her guidance and continued support I am confident I will be able to reach more goals I wouldn’t have thought were possible before. I started working out to lose weight but have also gained so much knowledge and strength in the process. As an added bonus, she’s super fun to work with. 10/10 recommend, google doesn’t have enough stars for this girl!!!

Ingrid Cohee

Great bright space with professional and friendly staff! Love the a/c in studio and terrific energizing fitness classes :)

Sawyer Patterson

Went here for about 7 months. Its a fine gym, has everything you need and never followed covid restrictions at the time (way more than max capacity at peak hours) which was nice. Change rooms are small, there's a lack of real amenities and its a bit smelly in the gym but it is the cheapest gym downtown I think. Also they have it in their contract that you still pay for a month after you cancel your membership which is really annoying and exploit-y but oh well!

Shervin Eghbali

Amir Ali is very friendly and made signing up easy. Recommend him

George Haddad

Michelle presented great customer service. Snd was very helpful

Kim Mansukhani

I was deeply disappointed with the customer service at this gym. They were not clear about their payment policies and the staff is incredibly rude. Avoid at all costs!!! They rip their customers off !!

James Valiant

AMAZING DT GYM,and always AMAZING WORKOUTS! I have been a member of Fitness World for many years now. This location is by far my favourite. The staff here are incredibly friendly and extremely qualified! My personal favourite is Jordan. He is extremely welcoming polite, knowledgeable and helpful to any concerns or issues I have. The location is another feature I love and tons of parking on the streets. Good mix of functional fitness with traditional gym equipment. Highly recommend this gym and see Jordan for any membership inquiries.

C I

Good but why close so early on Fridays especially ? Friday is still technically a week day ...8 is too early ????

Eric Byun

Great staff

arsalan zohdi

Dude this guy Kash! Friendliest guy ever man! I went to check out che gym he sold me a memberships

Dave Melenchuk

I was a member of Steve Nash Fitness in S Surrey for over 5 years. The gym was poorly run, not cleaned properly, and did not open on time on too many occasions. The same garbage, towels, and water bottles remained for days and weeks on the gym floor. After they went bankrupt, they continued to contact me about "my membership" in the future. I asked that they never contact me again. They agreed in writing. Then on August 26th my credit card was billed by their new company. What a horrible group of people. Please credit back your charges as I do not and have not used your facilities in 6 months. Horrible.

Daniel Polania

Irina, the front desk Spanish girl was so helpful when I signed in to fitness world. She was kind and nice, excellent worker!

Gina

Great place to workout. Personable staff and a brand new facility.

shining magic

I am taking this company and everyone who works for them to court. They did something very bad. They revoke your contracts unjustly and unfairly and they don't pay you back the fees that you pay. You have no recourse or appeal. You cannot even talk anybody about it. They will send you an email and that's it. This is utterly unacceptable. People be ware of this. This is not the same old Fitness World, this is a scam. Fitness World used be very loyal and respectful towards their members. You are using the name and reputation of Fitness World but you are only a scam. You are not offering any loyalty to even your oldest members!!!!!

bruno zaragoza

I really love this place. I m kind of (re)news to the Gym world and I wondered how i would feel about starting (again). Now, I can say it was a great decision thank to the staff working there that made the jump easier and keep making my daily workout agreable. A special Thank you to Irina and Noah !!!

tgallant27

They are basically giving away memberships for pennies which has made the gym incredibly busy all the time. Its dam near impossible to get a decent workout...If they want to continue to give away memberships they need to increase hours so members have a fighting chance of getting in a decent workout....I'd be happy to pay a higher membership fee if it meant a less crowded gym....because this place is ridiculously crowded

August Danyluk

Friendly staff, newly renovated, very fun!

Kenny Galvani

The Hydro Massage chair is an Excellent Bonus

Denise Damen

I highly recommend Tiago as a personal trainer. I've been working out with him for the past year and have seen good results. He is knowledgeable in exercise routines to reach my goals as well as nutrition and motivation.

Sophie R

"Great gym if you want to catch Covid. Evenings (6 to 8pm) no hand sanitizer. No one pays attention to capacity including Staff. Members wear mask under the chin or no mask at all and staff simply do not care. How they are allowed to stay open is a mystery."

Leo McIntyre

I dropped by to get information on the re-opening of the gym as Fitness World . Had great customer service from Lucas , and was followed up also by Eric, I look forward to my return !

Serge Lacroix

Laura at the reception desk was very helpful and knowledgeable.

micha theil

Top class gym and the staff are awesome here! Friendly, professional, and helpful. Big thanks to Abrahim for all the help!

Dani H

A friend experienced horrible service with trainer Amir.... judging her weight and with ZERO sensitivity or supportive communication. Not somewhere I would now go.

Jack T

It’s a good gym with perfect equipment, I trained there with my Personal trainer Shayna, and I’m very satisfied.

Azad Mokri

Great service with Kash, such a great guy, very helpful, thank you!

Ramiro Czerniawski

Very good atention !

Yasamin Afsharian

I’ve been working with my personal trainer, Shayna, and she’s one of the best in Vancouver. If you’re looking for a PT that have knowledge and passion at the same time you can definitely choose her.

Lucas Hatch

Since I joined Fitness World on Lonsdale, I have learned that i can always rely on the advice and tutelage of Abrahim. Easily one of the friendliest staff in the facility that consistently maintains a positive attitude.

soorena sooren

Kash is an All - star ✨

Elijah Kennedy

The receptionists seem a little on edge, they constantly are upselling memberships and there are a lot of weirdos eyeing you down while you work out.

Misha

Staff, equipment, and %99 of other members at this gym are awesome! By far the best gym I have trained at yet. Not only does this gym provide me with a gym that is sanitized, clean, and up to date with good equipment, but it gave me more then that. Much more. This gym does not just give me the physical tools I need to self improve. All the staff, but one staff member in particular gave me postivve feedback and encouragement to keep working out. Abrahim K. I have been attending this gym off and on for a couple years. But a new employee entered and right away noticed when I was not feeling well in the locker room he physically came into the locker room to check up on me. That is good customer service. Thank you Abrahim and all staff members for providing a safe, clean, and positive environment for me to work out in. ✌️

Dwayne Han

The gym is so clean and new. Two staffs really stand out David and Debb. They are very attentive, kind, helpful, and genuinely care for all members.

Susan Hickey

The staff are all super friendly and nice. Cody Taylor is the best! They follow the COVID19 protocols and all the equipment is clean. I love it here.

Marco carotenuto

When I walk in the elevator and get up to the facility, I’m usually greeted by Michelle???????? She’s got fierce eyes and a great vibe! And Im ready to get to work ????????

Jen B.

I’ve started personal training with Darya. She is patient and provides good advice for what I need to focus on. Her plan for me is customized to working towards correcting pre-existing knee/shoulder issues with strength and mobility. I have all the confidence in Darya helping me reach my fitness goals in a fast and effective way without injury now that she is teaching me proper form and maintenance for the days I’m away from the gym.

Carlo

Nice clean gym. Friendly trainer! ????

Amanda M

Great gym with amazing views of the city! I really like the lay out and their selection of equipment. Lots of space for social distancing including a big fitness studio & stretching area. They do a great job of enforcing covid protocols and I feel safe here! Definitely recommend

Aryan Ghasemi

Amir ali was great and helped me with my membership.

athlete athlete

Staff is argumentative and confrontational. I bough to the attention of authorities they didn't care. I contacted main office 3 times and they didn't respond. Afterwards they blocked my email address. This place is not for professionals and high level athletes and gym-goers.

Alli Lossman

This is a nice gym plus it was clean and it was nice to see Michelle who made good conversation and I’m happy to be back soon!

Justin Schrump

But i noticed the sign out front was misspelt, should say Fitness Galaxy - ????

claudia perrez

This gym is a joke, do you guys ever pick up the phone?

Junior Seau

Professional staff , shout out to Kash for being energetic all the time.

Fernanda Alves

Rejoined the gym after the Steve nash closure, has been renovated and they simplified the plans. Was very clear and simple and the membership rep Tom was really helpful. Thanks

Ali Fard

Fitness world londsdale... professional and friendly... KASH is the best. Very supporting and he knows what he is doing.

Rob Jones

They refuse to refund me and continued charging me even after they broke their contract with me. Go to Planet Fitness rather - no contract and half the price.

Monica Yao

I highly recommend Kenneth L to be your personal trainer . When he reach out to invite me in their free personal goal assessment I thought I would give it a try without expecting much. Kenneth has exceeded my expectations that day , he was very professional and knowledgeable , he would ask good questions to understand where I am coming from and what my goals are. Since I never worked out in a gym before I was quite shy and easily anxious to start but Kenneth was very understanding and patient . I really like his way of teaching with mostly care and attentiveness . Not only that he is knowledgeable in his training but also in nutrition. He is able to create a personal meal plan for me based on the foods I actually like. Now after 3 months training with him I am very pleased with my results and I will continue to train with him further on!

Kiyan Rahim

Very friendly environment, affordable pricing, flexible hours, and a strong sense of cleanliness with their COVID-19 protocol. Definitely the nicest facility in the area.

owen christensen

great place to workout, everyone thats works there is very friendly. thanks to Kash for helping us out

Corrie Schaal

Such friendly and knowledgeable staff! Huge variety of equipment, different areas to workout and the view is incredible! Can’t beat it! Msr alexandra

matthew strang

The gym is great ! Especially the front staff !! Ivana who works at the gym was nice and friendly right when I walked in. I would definitely recommend this gym to a friend.

Noel Oleg

Terrible costumer service, no breathing allowed. Toxic gym environment Update: Andy the manager at this location told me that If I have a hard time breathing in masks, tht I should slip it under my nose while training (as long as I am 2 meters away), and now he is saying he never said that, he is liar, he behaves in a very narcissistic way and the staff are very unprofessional. The staff do not wear masks at all times and do not sanitize anything. Therefore, Andy is in fact a hypocrite. I have been harassed at this gym twice now. If you like to breath air, do not go here.

Millad Canada

The best gym around!

Peter Johnson

I was a member since opening day, gym has gone from amazing to horrible over the past year. As others mentioned on their review, almost no sanitizer or paper-towel (there might be when the gym open but nothing by 6-7pm) Members wear mask under the chin and the staff do not care. Staff sometimes seen not wearing a mask and chatting by the computer area. Overall I cancelled my membership, but it is sad to see once a great gym is now so dirty and staff simply do not care.

Dawn

Great gym! It's clean with lots of equipment, good energy and reasonable prices. I recently tried personal training for the first time, to help me reach my fitness goals. Trainer Andrea Robb is fantastic and is helping me reach those goals! Andrea is energetic, super knowledgeable and has an easy way of breaking down exercises, making it simple to understand why they are effective. She makes working out fun while still holding me accountable. I highly recommend both Fitness World Semiahmoo and Andrea!

Mj Nadali

Hi I went to fitness world to sign up, met with Kash, excellent customer service! he offered me a very good promotion and I am very happy with this is gym and the experience I had with Kash!

Somi Rasekh

As a person struggling with multiple knee problems and pains since childhood, I found Milad’s trainings very effective! At the beginning, I was worried if the workouts would increase my knee pains. However, after being two months under his supervision and following his workout plans and instructions, I am no more in pain now! my knees and all my muscles are much more stronger than before. Also, With his excellent interval workouts I could lose some pounds! Milad is friendly and respectful to his clients. His enough experience in the field has made him a very professional trainer! I am very happy with my result, so I strongly recommended him to anyone who is seeking a professional responsible trainer!

carley harrison

just got a membership today. jordan was a huge help, set me up with my membership & even refereed me to their in club personal trainer jack to assist me in my rehab post knee surgery. highly recommend, great communication, highly informative & great prices!

Sarah Steinberger

Great staff all around and equipment/space layout! Working with Cody has been an exceptional experience - a trainer who goes above and beyond for his clients with a genuine care factor that many trainers lack. Thank you to the Fitness World Semiahmoo Staff for helping create positive experiences for your clients!

Enrique Rodriguez Frias

Very clean and professional crew, best gym in DT

Jose Santiago

I went in to cancel my membership, but Abrahim helped me get a better deal and ended up saving me money on my membership! Great guy!

A L

Excellent facility, very friendly ???? and helpful staff . Get those gains "Zero excuses "

Julie Kim

They are stealing your money. be aware

Annie Sharma

Alexis is a kickass trainer who is really helpful with every aspect of training and also with nutrition too! She is really good at motivating you and trying to get you to push yourself. In general all the staff at this location are also super nice and helpful and the gym is pretty clean with good equipment.

Armita Usefi

Fitness World is an excellent gym and Shayna is my favorite PT. She is very energetic and professional. whole time of my class is useful and I enjoy training with her. she cause my motivation.

Emanuel Goetzke

Great environment and great professionals. I’ve been training with Tiago and I couldn’t be happier with his assistance and the results.

diba yamout

Please be alerted when you choose this gym. Before I buy their PT sessions I read the negative reviews and didn’t believe them until it happened to me. First of need to call them 10 times until they pick up the phone. Second I bought 6 PT sessions and wanted 4 of them back to back and 2 later in like 3 months and they were like why? going somewhere! No I chose whenever I want to have PT session and as matter of fact I deliberately put the last 2 later to see if your workout plan is actually working. Even though I told them I don’t want knee extensive workouts I tend to get pain in my knee my trainer Vanesa came up with literally opposite plan. She came up with most knee extensive workout. During my 4th PT session under her supervision I got badly injured and ended up with not being able to go the gym since then. My mental health has degraded badly. I was healthy and have been working out for such long time one session with this uneducated person caused such problems in my life. Im in and out of dr’s offices.. doing x ray MRI… when I got injured she said she will immediately send me name and number of few physiotherapist and chiropractors and she NEVER did that. Bottom line: DO NOT CHOOSE VANESSA as ur trainer or end up like me. Secondly after my injury as my mental health was degrading I contacted Vanessa through their app where she used to text me there and when I messaged her and told her what physio said and I can do low low intensity lower body she never replied! And ended up calling 3-4 days later saying she doesn’t check that app often (then why that app has that function? I messaged u literally few minutes later!!!)if I can train with jack! I said sure is there something I should do and she was like nah he will contact you and of course no one contacted and I called and cancel everything. Then Jack called and was like yeah I meant to call you.. typical lame excuses. I don’t recommend this gym specifically their personal training services. I regret wasting my money to end up in my current physical and mental condition.

James K

I’ve been going to this gym for quite a while and I’ve always had a great experience. The employees are nice and helpful. I usually see Michelle at the front desk when I come in and she’s always super friendly and motivating. Would recommend this place to anyone looking for a gym!

Christine West

Love this gym!! Staff are so friendly (especially Jack!!) Tons of cardio equipment and all the weights you need for a solid workout. Well kept and always clean, nothing bad to say about this gym.

R L

I've been a Fitness World member in the past and this gym is too good! I've tried many other gyms and keep coming back. The Lonsdale location is new and clean with scenic views of the ocean and Lions Gate bridge. The equipment is top notch and the staff is amazing, especially Michelle Summers. She is super friendly and extremely knowledgeable. Whoever is managing this outfit should seriously give her a promotion and a big raise $$$.

Ramtin S

I workout there with my personal trainer Shayna, she is very knowledgeable and professional. She made me improve a lot and helped me both with diet and workout to gain my goals. She’s the best I’ve ever had.

Emily D

Great equipment, great rules during this pandemic

Chan Zhang

Fitness world in North Vancouver . They have good quality exercise machines. Staff are really nice. But same as most of gym place they have complex rule for bi-weekly charge, cancel policy. In order to understand their rule well , we need learn some law terms first. Of course, their manager is nice . Sometimes he can help you out. But still feel you are easy to drop into a trap. Most of Personal trainer are well educated. Some are professional, some are not. I worked with Shayna latest. She is nice, professional, considering. When I was in the gym I observed that Omid is good too. He is a responsible trainer.

Farshid Mottaghi

Great gym with friendly staffs. I had Farhad Abdolmaleki as my personal trainer, the sessions were motivating and I learned a lot of things from him. I lost 9kg in 3months even though I did about 80% of what he said and gained muscles as well. The other good thing about Farhad’s plans is that even though his sessions are intense you don’t feel frustrated much because of his diet , supplements and plan.

Marie Aason

Great gym. Always clean and air conditioned! Jordan was also helpful and provided quality customer service.

Patricia Boston

i was looking forward to opening & went 2nd day open. Was very disappointed at only finding 1 sanitizer for about 30 machines and it was sitting on a roll of paper towels, not even in a holder. Seemed very much a temporary addition.i only saw a staff member clean one machine in 1 1/2 hrs. Considering these times i expected a lot better cleaning and hygiene practices. i noticed members not cleaning machines after use. Unless i am convinced things will improve esp during these times, i won't be back. :(. i wrote to location Mgr 9 days ago and no response. I am editing this review and giving Fitness World another chance after finally speaking with the Gen Mgr of the Semiahmoo location. He assures me they are going the extra steps to keep this location safe. I will wait a while before attending again but wanted to give them a better rating in the meantime.

Ramtin Zolhayat

Amir Fathali has been the most helpful and knowledgable manager/trainer. I highly recommend him

aa mount

????THIS GYM IS A SCAM!!???? Signed up for a bi-weekly plan but found out that they put me on a committed term for over a year. BE CAREFUL, THEY WILL NOT INFORM THIS IMPORTATION INFORMATION WHEN YOU SIGN THE AGREEMENT. You have to read 8 pages of agreement to find this out.

Anthony C

The gym itself is pretty good, with 4 squat racks and lots of equipment. The only bad experience I had is with the receptionists. Every time I enter and leave, they don't seem to acknowledge you even when checking in. At all the other Fitness World locations (i.e Kingsway, Brentwood, Yaletown when they were still open), all the receptionists there are a lot more friendly. I only started going to this location recently though, but first impressions so far are pretty bad. The ones here seem glued to their computer or phone looking all gloomy, or picking up the phone mid conversation. The funny thing is a random personal trainer here was more friendly than the receptionists. If the service here was like the other Fitness World locations, I'd probably increase my rating.

Ashkan Samivand

Very Poor Customer Service, They bought UFC gym in Noth Vancouver and made it close. They obtained the UFC GYM customer's financial information and have started to charge them without any notification!!!!!!!. I went to their gym several times in-person and sent emails to their customer service and manager Mrs. Sara Barkley and asked them to refund the money and the deposit thatbe paid to UFC gym. But there was no response from them, after two months Mrs. Sara Barkly said we could not refund your money!!!! They closed our gym; they changed its location, and they are still charging the customer, can you imagine it, ridiculous!!!!!!!