Reviews of Dynamic Health and Fitness (Gym)

Anita Hepting

This gym is fantastic! Super clean, great location with free parking, updated equipment, good pricing and super friendly staff. The best gym I have been too.

Damien Keary

I started going when our buildings gym closed due to Covid. The staff here are very friendly and helpful. The gym itself is clean and has a good selection of equipment. It is ideally located and offers free parking in the station which is a nice plus. Jeff, the owner, is a personable guy with 20+ years experience of running a gym under his belt and it shows.

Common Email

I have read all the reviews. I am very eager to join it to get myself in my original shape. I recommend it to anyone else.

Dan Jankowski

This is exactly the type of gym I was looking for after moving to New West. Engaged owners, very friendly staff, noticeably upkeep, and a nice mix of skill levels. Feels like a safe and welcoming place to work out. Never a line on the cardio machines - sometimes the free weight area gets a little swamped; would be nice to get a couple additional adjustable benches but otherwise no complaints!

Hannah del Rosario

Well-maintained equipment and lovely staff. Convenient location is definitely a plus. I was able to achieve my fitness goals, thanks to Dynamic!

Xhi Zi

I visited your gym today to buy 10 for 10 dollars, but I was denied and entry because I used a complimentary pass given on the backside of visiting card. I wasn't aware, neither I was told at anytime (when I came to enquire or when I came for complimentary visit) that if I use the complimentary entry then I will use the 10 for 10 dollars. It was very dissatisfaction that I have to leave the facility when I came to know about this deviation. I like businesses that operate on honesty and credibility. But your gym failed to do that. No matter how nicely this is located or how many equipments your gym has. I am never visiting this again.

Riley L (2133167)

By far the worst gym I have been to. Barley any equipment and the worst environment . Staff is pushy and rude for example. I wipe down a machine and get Accused for not a staff comes over and says you did not wipe this and says that she was watching me on the security cameras I told her to replay it and show me that I didn’t, then she walked away without saying another word therefore she was lying. If your take the gym seriously it will not have the proper equipment you are looking for also

Frank Olm

Excellent staff, great location, reasonably priced, great equipment, clean and a nice owner. I have been working out here for years and feel at home here. Always a good atmosphere and great vibe... Good job everyone.

Ryan Broumand

This is a pretty good gym, with only a small room for improvement, but overall it is well-managed (I'd give 4.5 stars if I could). There is plenty of equipment throughout the gym, and even when it is busy, there is typically enough machines and dumbbells to supplement your workout. They have plenty of lockers and showers, I still haven't used the showers because I live so close, but from what I saw they seem fine. The staff are all friendly and super helpful, when you ask them questions about equipment or anything really they are quick to accommodate. The owner (I think that was him) is often in the office and he seems pretty friendly. The main areas where they should improve is their hours and the occasionally questionable music choice for a gym. On Saturdays and Sundays they close at 5:30pm, which to me is a very early; 6:30 or 7pm would be better, especially on a Sunday. Gold's is open until 8pm Sunday and Club 16 until 7pm, but those are franchises which might be why. The music is usually ok, but a couple times I forgot headphones and the music was an R&B playlist that most people would play pumping something other than weights...Hard to focus on your lift when you hear "I wanna go down on you baby" in the speaker.

Jordan Ryan

My first year at this gym has been great! Thanks to the owners and staff!

Kate Shaw

Loving this gym. I mean the yellow paint leaves a little bit to be desired and it would be awesome if they were open a little later on weekends- but the location is amazing, the equipment is great, the staff are fantastic, and the pricing is totally reasonable. I've moved many times and been a member at a ton of gyms as a result, so I have to say this place is great and I totally recommend it.

Christopher Herbert

Great staff, affordable procing, and great atmosphere.

Alexander Girling

I’ve been going to this gym since January. Very impressed with the great job keeping clean amid the pandemic. Good equipment, good rates and a super convenient location!

OG harambae

Decent gym. It’s attached to the skytrain platform and also has guest parking which makes it very convenient to access. When I work out theres always an employee that constantly walks around with a hand held vacuum cleaner, and re-racking weights on the proper rack which I have not seen from any other gyms. I feel like I could almost eat off the floors from how clean they are. However, it gets a 4 out of 5 as the equipments are a bit outdated and the pricing is not very competitive compared to other gyms. Some of the bigger franchise gyms charge you as low as 10 dollars a month with no signup fee nowadays, but I guess the pricing for this gym is understandable considering it is a privately owned gym. If you don’t really care about staff, cleanliness and/ or if cost is your priority, I’m sure there are other options, but considering the convenience and the staff (since its privately owned if you have anything you need taken care of you can directly talk to the owner instead of going through multiple people just to get to the manager), its not a bad gym.

Amira Naqeeb

I have been going to this gym for over a year now. I like the atmosphere, and usually it's a nice place to train. However, the management generally lack flexibility. For instance, if you are interested only in subscribing in the classes without the gym you can't. If I want the gym with the spinning package only I can't, I have to take all the fitness classes, and pay extra for spinning. Even when time in the winter I was cold, and I asked the receptionist if she can lower the AC temperature, and she said they never do that. So I guess you get the idea of how inflexible they are.

Laura O

Quite affordable and a very non-judemental place. The staff are very understanding and helpful with all your questions that you have.

Therese v H

I really like this gym. It's clean, there's enough space, if the fitness classroom doesn't have a class you can stretch in there, the staff are lovely, the equipment is good, and the bathroom/change room is always spotless. I've been coming pretty much since it opened, and have not had any issues. Again, love the staff. I am going to try one of their personal trainers this year! It does get crowded at peak hours, but what gym doesn't?

ladyhawk991

Have been a member for over theee years. Great staff and location is convenient. Co Ed section is a good size with a smaller ladies only section. Would recommend to others.

Destiny Rosier

I’m sure this is a nice place to workout as I have not been here before, but I called just to see if they had drop in and the lady who answered the phone was rude. She questioned me with an attitude like I made no sense for wanting to drop in. Then tried to pitch a membership to me when I’ve never been there before, so I politely said I’m not interested and hung up. For future reference it’s normal for people to want to drop in at a gym and if someone inquires about a drop in you don’t have to have so much attitude, especially if you want them to sign up they won’t want to after an unpleasant experience.

Christina Faminoff

I joined this gym a few months ago, and have been really pleased so far. I've belonged to many gyms in the past 15 years, and I was a bit of a difficult client. But Jeff took the time to work out a membership that worked both for me, and for him. And that's just good business. The gym is kept well organized, and has all sorts of different bits of equipment to customize your workout. There's a complaint/suggestions box in the wc, so the choices they've made about layout, equipment composition, hours etc are likely well thought out. Obviously not everyone will agree with all their choices, but they invite criticism, and are clearly trying to strike a balance that will please as many people as possible. Again, that's just good business. Thanks Jeff.

Nigel Hubbard

Awesome gym, super clean, friendly staff, great equipment and fair pricing. Totally recommend this gym. Jeff who I believe is the owner is a stand up guy and a great face of the company.

Kate Weiland

One of the nicest and lowest priced gyms I've ever belonged to. Super clean workout area and bathrooms, equipment is well maintained and even when it's busy it never feels overcrowded. The location in New West Station is super convenient as well.

Brianna Reid

I've been going to this gym for almost a year now and really love it! The staff is awesome, very friendly and helpful if you ever have questions. The atmosphere all around is inviting and comfortable to work out in. I definitely recommend this gym to anyone interested!

Robert R

Recently put on medication where I can't safely work out due to increased blood pressure, asked for relief and to maybe cancel the contract due to my situation. The owner proceeded to be extremely condescending in messages and even threatened me with lawyers if I left a bad review. I let it go, and deleted my review but then today after moving out of my building the owner of this gym sent me a final message after my contract has been cancelled to poke at me a little bit more. "Good day Robert, your cancellation just came across my desk - we hate to see you go! I wish you the best dealing with your permanent illness and hopefully things for you will get better sooner then later. Enjoy the summer and all the best with your physical and mental health as you and Kaila move forward!" If you have an upset client, why poke fun at them when they finally leave ? Its extremely childish. This has nothing to do with their gym, its a good facility but why would an owner act like this to any person paying him money ? I don't get it, especially when I haven't contacted you in 3 months. Was my request in February so traumatic that you felt you needed to get the last straw ? Anyway, good luck. I'm out.

Andrew

Good staff and members are respectful. 5 stars because of Stephen and Angilena for Yoga. Best instructors ever.

michael ferrer

I never knew how much appreciated my membership to this gym until I went to a "celebrity athlete owned" gym for a drop in. The biggest difference is the clientele and gym etiquette. At Dynamic, you rarely see people drop and throw weights around. Gym is always clean and staff, management and trainers really make this gym worth the fees you pay. Patrons are mainly there to train and don't treat it like a social club. Great job Dynamic

Stuart Barkley

Never met friendlier gym staff Wouldn't mind a few machines updated, but they've got what almost everything you need. Can use chalk too, if you clean up after yourself. Would recommend going before 5pm when it gets busy!

Amy Shaw

Dynamic Fitness has everything you need and want in a neighborhood gym!

Jeffrey Gerein

I wish it was bigger. The morning crowd makes it fairly busy and difficult to get through a workout in a timely fashion. It's fairly well maintained and the staff has always been friendly to me. That being said, more flexible hours and a few more amenities would likely make it a better gym. I'd love it if they opened right at 5am.

Cong Xu

Good gym, good trainer, good staff

Wayne Palmer

????????????????????

Niki Niki

Two years ago I joined this gym as it was conveniently on my way to class downtown at New West Skytrain station. Now with the gym not really in my way for work or class anymore, I still use it. It's exceptionally clean for a gym, smells good, is bright and airy with floor to ceiling windows. It's a good size for a local gym. There is a separate women's only section in addition to the coed floor. Plenty of weights in two different areas, mats, kettle bells, bands, cables, a couple of TRX type cables on the wall, a lot of treadmills, bikes, stair masters , rowing machines , stretching area and a group ex studio. Non peak hours are not busy and hassle free which is when I work out. Staff is always friendly and make an effort to know your name. There is two hour free parking , remember to let the front desk know when you check in. Owners are generous and good business people. There is no hard sell to join or stay or refer friends like in the more corporate gyms I've had memberships at...the gym speaks for itself.

Rosierosegirl

Just joined this gym and could not be happier. Love the location, the selection of equipment, the music, the atmosphere and the other members of this gym. All the staff I've met so far have been great too. Price point is awesome for all you get. The hours could be better but overall this is a great gym to belong to. If your looking for a gym in New West, this is the best one in town. I looked at several others in our community and I'm very happy I went with this gym.

K. H.

After being a Club 16 member for 5 years, this was a great upgrade. Membership costs a bit more but it's still much cheaper compared to other health & fitness clubs out there. Great variety of equipment, co-ed & women-only workout areas as well as a studio/stretching room. While I'm usually not there during peak hours, I'm not having to fight for space/equipment like I did at Club 16.

Kayla

I started out with the 10 for 10 pass, but after my first visit I knew this was the gym for me! I’ve been a full member for a few weeks now and still loving it. Staff are friendly, the facilities are well maintained, and the women’s area is fairly large which is nice! The yoga classes are a huge plus for me as well! Jace leads a class every other Monday + Sundays and it was a huge contribution to my joining the gym! His class simultaneously kicks your butt but is also relaxing and leaves you feeling refreshed. Absolutely recommend to anyone trying out the gym! All in all, I would definitely suggest giving Dynamic a try if you’re in New West!

Mukul Chaudhary

It's a great gym. Has a lot of space, great equipment, courteous staff and the best part is that it's located right at the skytrain station.

Maple Credit Consulting

Decent gym, but some of the employees are super unprofessional on a regular basis. The owner and the older gentleman have interrupted my workout at least once a week with issues that are not of my own. They interrupt my workouts to talk and ask questions about a friends membership? Why are you bothering people about other peoples membership? Renewing the membership was also a hassle, the owner seemed to not know prices, gave me a set price and right before I paid he increased the price by $40 with no explanation, when I asked he said he got the price wrong at first... Water fountain hasn't been working for months now "because of covid" yet every other gym you go to, they are all working. And if you try to buy a water bottle they do not accept card. Gym is 5/10, Customer service 1/10. Some suggestions for improvements: 1. Dont bother a member during a workout to ask about someone else's membership. Super unprofessional and even illegal if personal information is shared, which it was. 2. Be more clear with pricing, maybe have the prices stated on a paper? And not come up with pricing on the spot 3. Fix the water fountain, it makes no sense for it to not be working, people can use the same weights but can't press the same button to have water?

Dan Dunn

Me likey.

Zuber Bala

Just joined today. I was welcomed with a very friendly manner and was also given a tour of the gym that’s an amazing touch of customer service well done. It is very clean and has decent crowd

Debra B

Conveniently located, great hours, clean, lots of equipment and televisions, friendly staff and trainers! Come on out and join!!!

Vancity FitGirl

This is a amazing little gym! The location is central, they offer free parking if you need it. The gym is kept spotless. Change rooms are super clean. The staff are all super friendly, the owners are always present and clearly care so much about thier buisness. They have all the equipment one could need. They also offer small variety of classes at an extra cost (if thats your thing) and have stand up tanning available. Memberships are super reasonable and the staff are very good with explaining the contracts/handling paperwork. My only complaint about this gym is the hours. They close SO EARLY, its kind of ridiculous

Gary B

Good gym, it’s clean, staff are friendly, its a bit crowded sometimes but most good gyms are. My only petpeeve is that I notice a lot of people resting on benches while talking/texting on their phones. Please be a good human being and share the bench if humanly possible lol.

Broxton Walker

Years ago I was a member with Dynamic and quite enjoyed it! More recently since moving back to the New West area I have visited their new location for drop-ins to get a feel of the place and decide if I would like to re-join. After my last visit I have decided against it. The dumbbell sections are quite crampt at the busy hours BUT my deciding to boycott this gym and further more to no longer recommend it is due to a man named Jeff (who I later found out to be the owner of the club) talking down to his employees in clear earshot of members and potential members. The front desk staff and th overall cleanliness of the club is the reason I have given 2 stars rather then the lowest rating of 1 star. The staff are always beyond pleasant, helpful and enjoyable... over hearing him speaking to these lovely women in such a manner left me extremely uncomfortable and unwilling to be putting money into this mans pocket. I hope going forward these “talks” will either cease or at the very least, take place behind closed doors. I will be signing at West Coast Iron, quite a drive but at least I know my money will be going to an owner who cares for his staff and reputation. (After reading the replies to negative reviews here, I suspect I will be getting a reply accusing me of reviewing the wrong club or using a false name.( reviews are left as a way to HELP you better your establishment, not to falsely accuse or offend you personally. If you wish to take advice given then do... or don’t.))

tanis j

Best local gym! I left fitness world to join dynamic! Staff are all very personable, gym is bright and clean. Equipment well taken care of. They have tanning and infrared sauna.. Which are a little pricier than a salons prices.. Would be nice if some of the classes were included in membership, but as far as I know all classes are if you pay a $20.00/ month upgrade on the membership you have. Owners Jeff and Allison are sweethearts! I highly recommend this fitness centre! Bonus: they are located at new Westminster skytrain station, and there is lots of parking if you drive.

Flavia Mocochinski

The best GYM you will find in New West. Friendly staff, amazing equipments, and they even have a Ladies zone. The owner is often there and he is super nice and passionate about the gym. I highly recommend it

Sean Traverse

I have been a member for a couple years and so has my son Great atmosphere with very helpful staff in a well maintained environment It us more than a gym. It is a lifestyle

ashley cole

I've been a member for a couple years now and have really enjoyed my time here. When looking around for a gym I ended up choosing Dynamic Health and Fitness because of the location, easy to get to on transit and if I do drive there is free parking (upon check in). I'm usually intimidated by gyms and so I really appreciated the woman's only section and how friendly and knowledgeable the staff are. Would definitely recommend.

Lloyd J

Best gym! Super friendly and helpful staff. Friendly "regulars" at the gym. Non-intimidating. Lots of space and good quality equipment. Also, Jelaine's Playlist is the best! a lifesaver when you forget your headphones! Awesome vibe!

Token Black

My only complaint is the price, but in all fairness the 15 dollar a month gyms are super packed and crowded, so it's still a bonus.

Madison Maloski

Awesome gym, very clean, staff are always friendly and helpful, lots of equipment so you never need to wait during your workout. Highly recommend!

Lindsey Cummings

Went to Dynamic fitness and Brenda belittled me, I did not like how she spoke to me aggressively. I also had a bad experience with the owner Jeff.

Charles Morris

Friendly staff and well maintained equipment. Excellent classes especially the step class with Sandy ! My personal Trainer Brenda is also excellent . You can not go wrong with Dynamic !

Saravjeet Sandhu

Decent price great equipment and Always smiling and helping staff. ????

Wade Murray

Good facilities, good equipment, staff is nice and helpful. Lots of covid precautions (equipment taped off, cleaning stations, etc.) I get the feeling the owner really cares (for example, walk in and short-term access discontinued to protect members).

Benjamin Harvey

I think the best part about this gym is their staff. Very friendly, always greet you and talk to you as you pass by (compared to chain gyms like Club 16 where they barely look up from their phones as you enter). Will be back if I ever move back to the neighbourhood.

Sara Genberg

Really good gym. Been a member since September 2017. When applying for membership, the staff was polite, and well informed. Really good atmosphere to come and workout. Great location, and really close to transit, also has great hours. Would highly recommend coming here if you’re looking for a gym to go to.

Aaron crisford

The gym spent all the $$$ on cardio equipment and have the worst selection of resistant equipment. Cheap rubber dumbbells, cheap barbells and barbell plates that are not Olympic size. Dynamics does not deserve 5 star reviews on google. Its just there isn't another good gym in downtown new west. Competition is fit express and that's better but still pretty bad, strong side which has the best equipment but cost an arm and a leg. So Dynamics your lucky till a real gym moves to downtown New West.

Adela F

Wanted to sign up for this gym as I live and work very close by. Immediately the front desk girl took a copy of my driver's license and wanted to keep it along with the form that I was going to fill out. Why keep a copy of my driver's license? the answer was s"o I don't run away in case I break any of the equipment!??" Wouldn't insurance take care of that?? How is my private information kept safe? They bluntly said "we keep a copy for everyone and we can not make exceptions". So I sadly grabbed my info back and walked out.

Jocelyn Gluck

Great gym, love that it's right on the skytrain line Friendly staff, knowledgeable and helpful Love their group fitness classes Highly recommend

Oleksiy Slupskyy

Good price, location and overall Gym

Mike pearson

This club is a fairly good one however the rudeness of the client support staff is outrageous. Recently I was in the club trying to resolve a problem with a rep named Larissa Volkova , a experience that made me feel like a complete idiot. She was simply so full of herself, showing no courtesy nor patience to resolve any of my issues and seemed only interested in getting rid of me, even though she was the sole cause of this problem.. Extremely disappointed at the level of customer service especially for a club that prides itself on its staff.

Lilia L

Great local gym ! Has everything you need. Its too bad you need to pay extra for classes. It was cheaper before they moved to a new location.

Stan Bylsma

I honestly have to say this is the best fitness club I have ever belong to in over 30 years of keeping fit!! I have been a member of Dynamic for over a year now and have been a member of many clubs throughout NA as my job keeps me moving. The club is spotless, the staff is helpful and super friendly and the equipment is new and modern with cleaning stations throughout. The other members I have met since being a member myself I now consider friends and there is a great camaraderie within the club! The mens change room is spotless, the day lockers are free with individual showers providing shampoo and body wash. Kudos to the staff and the owners for making this club the most welcoming, clean and un-intimidating club around - bar none!! I would not hesitate to recommend this club to anyone. Stan

Isabelle Schucroft

I am a very satisfied member of this Gym. The Owners Jeff and Alison take pride in offering a well equipped facility offering fitness for the community of New Westminster. The new location is clean, safe and has various programmes for all levels of fitness. The gym is well equipped. The Staff is very friendly, courteous and helpful. The Trainers are really great too. I strongly recommend this Gym to my family and friends.

Shezad Ahmed Khan

Very Neat&Clean,Well Organized Gym. And Crew are Good Friendly and Nice Customer service. Specially Laura is Very Friendly Lady And Good Customer service.

Trevor Friesen

The staff is lazy. The weights are always scattered all over the floor. There's a personal trainer who constantly neglects his disabled client and leave him hanging there in between reps on the tricep pull down. The equipment is not maintained. I went there for 3 months and none of this changed.

Mashal Yousofi

Was looking to try this gym out since its close to my collage Went in to try it out for the first time asked if drop in was available the women at the counter was unfriendly and was being rude for no reason she made it seem like i wanted to steal there equipment asked for ID and wanted me to fill paperwork i get theres procedures you have to go threw but you can atleast not be rude about it..

Ejaaz Meghji

I love the feel of family at Dynamic. Always a friendly staff member to chat with. The owners are extremely hands on and available for a question or a convo. Jeff and his team were really accommodating especially during COVID. I didn’t want to risk coming into the gym because of my fathers pre-existing condition and he was understanding and found solutions which also helped me financially. Always a warm bubbly atmosphere and exceptional service. I would highly recommend Dynamic to anyone in the area. Sadly I had to leave cause I moved away but will be back if I ever move back to the vicinity. Thanks everyone!

Rash Maur

This gym is dynamic and unique in its own way.All the team members are professional especially Jeff who guided me to join the gym and provided great service in the email.Larrisa at front desk is an awesome person who gave me great advice to faciliate sauna for my injury.The gym is always clean and has also a great women space to fulfil your fitness goals.Cheers to all the hardworking members and keep it up with organized environment in the gym.

anonymous reviewer

Bad experience with Brenda.

Jamie H

Unfriendly staff members. My experience at this gym has been okay so far. However, there is a staff member who is very dismissive and rude. She has blond hair, overweight, and in her mid to late 30's. She also has an extremely obnoxious laugh that can be heard from anywhere in the gym. Oddly enough, she is always at the front desk despite her attitude problem. I have asked her about products and packages offered at the gym, and I was met with half-hearted answers in a dismissive fashion. There is also a short male staff, about 5 feet tall, whom I have overheard saying disrespectful things about some members. I don't understand how a "body positive" environment can have such unfriendly staff.

Kevin L

I've been coming to this gym for years. Their initial response to the pandemic was great. There's lots of signage, increase amount of cleaning stations and blocking off of cardio machines to ensure 6 feet distance. With the rainy weather the amount of patrons have dropped throughout the day.

Brian Oickle

Excelent gym. Very clean and well taken care of. Very nice and courteous staff. The price is right also

Dave

Since the reopening (after the covid shut down) of the gym I was surprised all the work that they put in to paint and clean. It looks great! Easy to get to,free parking, affordable rates

Alexandre

From the online photos I expected a more cardio-focused gym, but that's definitely not the case. This is a facility where you can not only do your cardio and HIIT but also have a decent strength-training workout. The set of machines and free weights is well thought and balanced. The space is clean. In my first visit, I talked to Jelaina who was super friendly and helpful. This is an ethical place with transparent rules and they will really try to accommodate your needs. Kudos to Dynamic Health and Fitness team.