Dan Kennedy
STILL NO REVIEWS OR EVALUATIONS
I booked a Jr. Suite on the hotel website's recommendation ("Perfect for families, the guestroom features one plush queen bed with luxurious linens and a spacious living room with sofa bed and mini-fridge.") Well let me tell you just how unsuitable this room is for that very purpose. It could be that the layouts are different in other Jr suites, but ours (Room 359) consisted of a queen bed and sofa bed divided by a partial wall. Imagine yourself spending the night somewhere with your spouse, an infant, and a preschooler, and trying to coordinate naps and sleep without some kind of door. I'll save you the trouble... it doesn't work. As for cleanliness, you'd figure that during COVID-19 this would be a hotel's time to shine. Well, guess what, they didn't: there were beer bottle caps on the floor; a used package of coffee creamer was slotted in with a new one next to the coffee machine; food was stuck to the underside of the sofa cushions; and the hotel's crib netting had brown streaks on the side walls. I also woke up with a rash on my forehead, which, if I had to make an educated guess, came from the hotel's black "makeup remover" face cloth. Just.. so gross. I'd add that a bathtub would be more appropriate for a family-friendly suite than a standing glass shower, but that's just nit-picking. Bottom line is that we had a horrible stay, which we cut short at 6am, resigned to pass up on the breakfast and indoor pool. We obviously won't be returning to this joke of a luxury resort.