Reviews of One Health Clubs (Gym)

Juliana Brudiu

Absolutely terrible experience. I came to meet a friend here and they're not home yet I simply walked in to ask to use the washroom and because I'm not a member the lady would not allow me to use the washroom. she gave me the most attitude and told me that I need to head back out where I came from.

Alexander Reinhart

Terrible customer service.. asked to cancel before they opened again, and was ignored. Charged numerous times now, despite emails, and a total lack of response! At this point, may need to go to my bank and get them to place a stop payment

Demi

My new home away from home. They have everything I could possibly need!

Amany Rizk

They are a group of very professional staff and trainers, they are proud about the product and service they provide, they are good listeners to their members a d they sincerely care to deliver high quality training and service am so happy with my experience would highly recommend the club

Laura Deman

Well. What I dont understand is if you bring a guest for 1 day. Its $25 and on top.of it you're already paying a pretty price to go there. And unfortunately the staff not to friendly and I find their always in hurry and don't have much time to help you. Something wrong with staff. And I've come across dishonesty. But I realised that's them. I will be leaving in the middle of March. But one thing is pay attention to the little people. Like the people who clean the place. They seem kind and are more helpful then some of the staff and reception.

Kyle Moore

I have been a member at One Health Clubs for 2 years. One Health consistently remains one of the friendliest and cleanest gyms in the GTA. I highly recommend this gym to anyone looking for serious results and an atmosphere like no other !!!!

Darko D

Horrible customer service!

Ozzy V Design

Beware of membership. When you sign up you wont get out. My mom got misled into special program and there was no way out. Money where take out monthly.

W Carn

Killer club with great amenities!

Fred M

Soliciting cold calls every day after the tour first time and such a SMALL and crowded location with limited facility.

Elizabeth Hendricks

Healthy food and drinks. Great pilates instructors. Indoor Tennis facilities. Locker rooms and showers have everything! Shaving gel, razors, lotion, blow-dryers, curling irons. Clean, well laid out. I felt so pampered.

Usman Rizwan

One of the best massage services. Andrei is the best there

Karen Simpson

Very clean and staff very helpful Top of the line equipment. .

Erica Smith

Absolutely love this spot! Great facility and the High Performance Centre is my addiction! Love it!

Christopher Hollow

Nice, full-service health club. Got it all. Cardio, spinning, aerobics, squash, pool, high-performance area. Nice locker rooms and wet area. All-around nice club.

Hiram Del Castillo

I wish the built more tennis courts, at least 1 more. The current two are not enough in the winter season..pain in the b to book the courts.

Anuj Sood

Nice, quite, clean place. Only thing to reconsider is the cost - how expensive it is! $150 a month and a $4000/year for access to their indoor tennis courts! Let's not even talk about personal trainer costs! Otherwise nice, clean, not very crowded and polite staff. The equipments are also new in terms of features and technology. The Rep counter on most weight machines is especially nice feature. The changing rooms are a big plus - with moisturizer, disposable razors, sanitized combs and shaving gel etc. You can ask for more. U also get towels and hair dryer. The swimming pool is also nice.. No excess smell of chlorine in water. The jacuzzi and sauna r enjoyable. May be I will join once I am rich ???? I just went there on a 10 day free trial and was impressed.

Jonathan Armstrong

Ok

Maximum Speed

I'm enjoying....yes, you are reading correctly....I'm enjoying going to work out! This club has it all. Got a Facebook promo that I thought was a trick but it was not. Flavia explained me everything, answered all my questions. Thank you Flavia for your patience! Even invited me to try the gym for two weeks....after a week I knew One it's my "me time" place. One of my best decisions for a difficult year!

Mike K

Love the club and the amenities it has

John Marchant

Great gym clean and well maintained

Hike Much

Clean, knowledgable staff, easy parking,

Divya Kumari

O.m.g. The only place you should be working out.

djihane aniss

Instructors and personal trainers are professionals. You have different Fitness, Aqua, Spinning, Yoga, Hot Yoga classes and much more...you name it! Add the environment and the equipment are all amazing ! You can have a tour there and see it yourself ????. You will enjoy yourself

Jason R. Genua

Fantastic experience from the moment I walk in the front door. Staff at front desk are friendly and most know me by name. Trainers and Nutritionists are always willing to chat and answer a quick question or two. Revitalize is great and I've used Athlete's Care to help me with an old knee injury and RMT as well. Pool is great too! Haven't had a chance to play squash or tennis yet but I am looking forward to it. Feels like home now when I'm there.

Veronica Rees

I'm been a One Health Clubs member for many years and I'm very happy to be back. Alexandra always helped me with any questions I had about my membership. Specially during COVID, where I was a little lost, she always answered back or even called me to make sure I understood. Ten stars to One Health Clubs. Five stars are not enough.

Qasem Al-essa

Best gym for its price. Not crowded at all, everything is clean even the changing room not like other gyms

Robert Golabek

The service is terrible. Dealing with sales and management is just plan bad; it's like dealing with 1990s car sales man, and this supposed to be high end gym. The gym facilities are good to ok. Swimming pool is great. It's overpriced for what you get. They go for specific clientele, you will see once you try it out. When they tried to justify the price hike it was all sales blah blah blah, I told them to treat me like a human and tell what the value I'm getting, they just told me more sales blah blah blah.

Tara Edwards

Great gym. Very happy with their sanitary practices post covid. Flavia does an excellent job and is very friendly. Happy to be a member.

Noriko Oyama

Up until a few days ago, I would have given a 4 star rating. Reviews really come down to whether someone went out of their way and impressed you or really disappointed you. I've had a pretty good experience with ONE from their exceptional personal training staff where our family paid for over a years worth of training. Changed my body, motivated me and I'm at the gym daily. When you have a good experience with a company you want to help promote and increase business for them, so this year I distributed hundreds of passes so that my clients could take advantage of the gym. Recently we had to cancel my daughter's membership as she went away to University and we tried several times to have this canceled even when she was traveling in Thailand (we asked it to be put on hold). I finally complained as Alexandra failed to do both and eventually it was sorted out after I had paid hundreds of dollars when she wasn't even here. I brought her into the gym a few days ago to workout with her for a few hours and were treated poorly at the front desk. I know of a number of members who left ONE due to the rude front desk staff and management, but my experience with both had been great until this day. She gave us a really hard time and said she would only be let in if she met certain criteria although she was a paying member up until 3 months ago. She called Flavia who us supposed to be the General Manager. I say supposed because you would expect a GM to be customer centric but she is far from that. Not sure what Flavia said to the front desk girl but the girl started laughing, which gives you an idea of the professionalism of Flavia. We went up to speak to Flavia and she was the first non friendly person I've ever met at ONE. Regardless of how much I had previously paid for my daughter's membership or how much our family has spent there, they equated her to some Jo walking off the street wanting to use the club for free. Now granted they have rules but the situation could have been handled in a more positive customer focused manner. Alexandra came in to chime in and dealing with the two of them was the worst experience I've ever had and although they eventually said they would let her workout, it was after they made us feel unwelcome and unvalued and we left with the worst taste in our mouths. I will not be actively referring clients, friends and family to the club any longer. I've been a guest at Lifetime Fitness and you can bring in any guest once a month each month if you want. I even received a message from their management to come back in any time and wanted to personally meet me to introduce themselves to me. That's customer service, to make members or nonmembers feel valued. Even the ORC has free guest passes they give out to members. What should have happened with Flavia if she was at all customer centric was "Hi, yes, I noticed your family's membership in our system and we appreciate the personal training packages 3 of your members have purchased with us. We would normally charge 25.00 for someone to use the gym for a few hours but we'd love to extend this to you as we appreciate your business and hope that your daughter will rejoin the club once she is finished University." The management at ONE Health needs to reevaluate their customer experience so that members walk away with a positive experience. Customers make up a business and if you continue to treat your customers in the way in which Flavia and Alexandra does, ONE will lose a lot of members. What these ladies fail to grasp is that someone who walks away with a very positive experience will actually go out of their way through word of mouth to help support the business when they feel valued as a customer and can organically grow a business. Now my review unfortunately is based on my experience with Flavia and Alexandra and the one front desk person who in my opinion should sign up for some client experience training. There might be a reason why members are leaving ONE Health.

Jay Wright

I popped in on the day and purchased a day pass. I can only speak to the weight lifting area, though the equipment was clean, well maintained and the environment was comfortable with not too many people there.

Rushi Suthar

We had joined this club since it was close to me. It was our big mistake. what happened was, me and my wife joined this club in sept paying high initiation fees, and my friend suggested me better place to workout. So within 3 days, we canceled the club membership. According to contract, we get full refund if we cancel membership within 10 days. Till now, I never got refund from them. Follow up?? I emailed them around 10 times, called 3 times and personally visited there 2 times for refund. they always says they will refund the money. It's been 3 month, I haven't got any money yet. Finally today I filled consumer complaint to ontario government. I am not gonna leave this guy without refund. As I am not earning single penny ripping off people. Edit : look at owner’s response to my review, it’s completely irrelevant. He doesn’t even care about people’s opinion. He just pasted his readymade response from somewhere.

Rob Gris

I have rarely considered joining a gym as an enjoyable way to maintain physical fitness, but since joining One Health, my outlook is completely different. The pool at One Health was the initial draw, but experiencing everything else that One Health has to offer has been the game changer for me. Learning from the trainers, the fitness and yoga classes, the squash courts, the change room amenities, and the friendliness of the staff have the Club on my mind all the time, and I can't wait until the next day to come back.

Curious Claire

I have been a member at One Health Clubs for almost 10 years. The staff is helpful and informative. Their trainers are amazing and the facility is top notch. It's a great community with a supportive and positive vibe.

Glen Brannen

amazing club. I'm there 3 -4 times a week. friendly people and fantastic facilities.

Steve Toma

5 star experience - this club is amazing. The people I have met here are truly great people, as well. You may see others complaining about the price but you get what you pay for. I use the squash courts, hot yoga, and the weight room. 100% worth it

C A

UPDATE: After posting the review, the CEO's office contacted me. I provided the email string between myself and the General Manager (Flavia). The CEO's office responded indicating they were there to help and that a refund cheque was in the mail. It was good to have the issue resolved thanks to posting this review. It is unfortunate that it had to come to this point to obtain our refund. As such, I am updating my rating to 3 (solely due to Flavia). If she is replaced, I would rate the club a 5! Original review: Nice club, but poor management! My wife and I were members for a couple of years and recently terminated our memberships. Our experience up to the point of cancelling was very positive. The club is very nice, it is very well equipped and is clean. Overall, the classes are good, although they could offer more classes (such as spinning or hot yoga as they tend to fill up very quickly and you may be out of luck). Once we decided to quit the gym, our experience quickly turned to problematic. The general manager responded to the request by incorrectly addressing me and incorrectly quoting when the final payment would be. Then after the next payment (unexpected based on her email), I had to follow-up and was informed there would be one final payment for each of us. That was fine, however a second payment was then taken on my wife's account, but not mine. When I raised this to the club management, it turned out that they had only cancelled my account and not my wife's. I reiterated the request had always been to cancel both memberships and requested a refund of the last (overpayment) for my wife's account. I have sent multiple requests for this refund and they have gone unanswered. The error was clearly made by the general manager and she has made no effort to make things right. As such, unfortunately, we will no longer recommend One Health Clubs to anyone. It really is unfortunate that they are willing to screw a client and jeopardize their reputation over for a small amount of money for their mistake!!

Patricia Juanillo

A state-of-the-art gym with friendly staff! As a fitness and health promotion student, I recommended their quality service.

Rick Mamros

Clean is the key at One Health. Friendly staff sure helps too.

Ellen Li

Clean facility and fun fitness classes. The staff are very kind. Especially a huge fan of the daycare service. Harsha and her team are so kind and sweet with the babies & kids; my daughter has been going since 5 month old and is always treated very well.

Alex Meeker

Best Fitness Club!!!

Stefon Alfaro

I did a 14 day trial but had to sign a membership agreement, although it was cancelled with no issues by Anthony. Absolutely wonderful club, only reason why I joined LifeTime instead of OneHeatlh was because they did not have (or informed of if possible) the ability to preform resting and active metabolic assessments. However that is for a very specific audience and should not be expected at most health clubs. I loved the mature environment, there wasn't kids running around like you would find at a GoodLife or LA Fitness. It was wonderful to start my day working out there, clean shave using the free razors, and then head to my office to work. The boxing bag room downstairs was awesome because no was ever there in the mornings and the room had a sound system with aux cord so I would blast my music and get right in the zone for a nice warmup. If you live close to this health club and are looking for a very luxurious place this is it. If you want a rock climbing wall and an outdoor pool and don't mind paying an extra $50/month then LifeTime would be your choice. Either way both places are the top tier of health clubs. Research both and choose what you enjoy most.

Chantel Whitter

At first I was truly excited to start here. My parents were members (now cancelled) and they really seemed to like it and get a lot out of it. I’m not good at saying no to things so I also signed up for personal training sessions. My trainer was good but I didn’t stick with it. After a few months I wanted to cancel and it was the worst experience of my life. I was sent through 5 people via email to get the cancellation done (in May) and was still paying into September. This place is definitely not worth it. Fit4Less is better than this place.

Alexandra Mathieu

Interesting to see the many complaints about members cancelling and still being charged. My elderly disabled mother was a victim of this location. She informed them over a year ago of her ongoing health issues. This is a woman in her late 60s who was being tested for MS. This place didn’t bother cancelling her membership and charged her the full amount. Even this year when she had back surgery they still continued to charge her. She has not used this facility in nearly two years.

Emerson Stewart

Nice facilities, great nutritionist and trainer

Henry Timmins

Staff are inflexible with their rules of membership and suspension or cancelation. I was treated very rudely. ... hope you never come back" was implied.

Jo Em

I walked in to check the gym out. The staff was very disengaged in helping with a time for me to see their sales people. The woman in the front couldn’t find a time for me, seemed annoyed. There was a man who stood beside her and just looked at me, no customer service whatsoever, can’t even say hello? I didn’t want to pay the 25 fee to try it out if I can get a pass to try it out. Is it my problem you guys don’t have the sales staff for customers who walk in at 6pm? Get it together.

Iva Pelaic

Everything you need from tennis / squash / gym / pool / private lessons or all kinds of fitness classes. Super clean. Towels / hot tub / steam room / sauna / food etc

Michael Ouyang

(Translated) The staff are not so friendly, students are not welcome (Original) 一般吧 员工不太友好 不欢迎学生

Avery Lawless

I went into this club in March with my Dad to sign up, he asked the woman signing us up if he would be able to pay his membership in cash, as he has never had a credit card, and he was told it wouldn't be a problem. I signed up with my credit card. In May I checked my Visa statement and noticed I was being charged twice every month from this club, each charge for just over $100. I went into the club and spoke to a different employee about why I was being double charged, and he asked if I had signed up with someone else, and I explained I signed up with my dad, but he was told he could pay his monthly fee in cash, the employee said that didn't make any sense because they have NEVER accepted cash payments as it would be a huge mess verifying cash payments with head office, and suggested that I may have signed both of us up under my credit card. I went home thinking of what an idiot I must be to have not noticed that. About two weeks later I went back in with my dad, because after hearing they had been charging me for his membership, he wanted to cancel, we spoke to the same woman who signed us up, and she gave multiple different stories, first she said when my dad stopped making his monthly cash payments they started charging my Visa, which I told her makes absolutely no legal sense, she then said "Well we used to accept cash payments, but no longer do, so that's why" which I once again said made no sense, she then suggested the same thing the other employee did, that I probably signed both of us up using my credit card. I went home that night, dug through my belongings and found my contract for One, it very clearly stated I agreed to ONE monthly payment. I told my dad to find his contract, which he had misplaced until just recently when he stumbled upon it. I took a look at his contract, and it was identical to mine, agreeing to one monthly payment, except it was my credit card number on the contract, and they had him sign as both the member AND the buyer which he is not authorized to do for my credit card. The representative (Delilah) that signed us up lied through her teeth and illegally signed a member up for the gym using my credit card number that I never authorized and then once again lied about the gym's policies when we asked why I was being charged for his membership. I will honour the contract I signed for myself, because I know what I was signing up for, but I will be going back with my dad's contract and demanding my money back. Avoid this place.

Mary McKenzie

The club is absolutely beautiful - the women's change rooms are always clean, and continually being upgraded. The classes, especially spinning are really really good - however ensure you're not late in order to get bike! The staff at Oakville are very friendly and not too pushy - perfect for a non-gym rat like me.

Sebastian Castro

Amazing Club! The squash programs are the best on the area! Club is been expanded, Hot Yoga Room has been moved to a bigger area, and weight will triple the size!

Sarah-Anne Figueiredo

So much personal growth has happened for me here. Check out the facilities they speak for themselves! Unlimited classes included in membership price. The hot yoga studio being my favourite. Instructors are diverse and always happy to help. Well worth it to be part of a elite level club. The people and community are always positive I love being a member at ONE.

Scott Croxall

Amazing club with super friendly staff and trainers. The group training sessions are my personal favourite! I would highly recommend this club to all ages!!

Mark Orr

I was a member at this club for 20 years and met lots of great people. Now out of the blue, on the cusp of winter they dumped their entire tennis program displacing their entire tennis community with no discussion whatsoever. Utterly incredible lack of respect for people that have been members for YEARS. Now people have to scramble to find some sort of winter tennis in GTA. Not easy. The fact they could not make tennis a going concern with all the hype around the sport, makes me question their business acumen and their motives. More likely they want to bankrupt the place and build a condo.

Fiza Javed

Very nice amenities and knowledgeable staff

private private

It's ok nothing too fabulous. Women steal there from your locker if not locked. Pool is nice

Omar Gilani

Great services and equipment, staff needs a bit more work.

Alisha Sood

Absolutely horrible experience at One Health Clubs Mississauga. Do not recommend. You will be locked in contract and won't be allowed out. I have been a member since July 2019, and I've been trying to cancel my membership since July 2020. Another year in, and they say I'm locked in for another year starting October 2021. I never received any notice/email/call that they were renewing my membership. The "general manager" was extremely unprofessional and only there to spew generic policies to shut the consumer up.

Serena Valles

The best for the variety of excercise and yoga classes and sauna

Richard Hill

Overall, a decent place to work out, as gyms go. It's rarely busy and I have yet to wait for a machine or workout space. For a gym, it is impeccably clean and tidy. Staff are friendly and helpful for the most part. The classes and squash facilities which come with the "basic" membership are good quality and enjoyable. A couple of negative points; it is expensive per month, and with that several parts of the gym are still locked away unless you're working out with a personal trainer. Expect the hard-sell on PT sessions when you first sign up - this is where they make the most money, so fair game. Not for everyone, and certainly not required to make the most of your experience here. It's a different crowd to your typical gym - you will occasionally run into the odd retiree who just rolled up in their Bentley to get a smoothie and has a wicked attitude problem about something or other. However, on the whole people are friendly and it's an enjoyable atmosphere to work out in. A solid 4/5 stars!

Sarah Fig

One health club has been an incredible part of my fitness journey. An elite level gym to aid anyones needs. So much to chose from such as yoga, hot yoga, pilates, Zumba, cycling, kickboxing, squash, tennis, high-intensity classes with trainers, personal trainers and not to mention a huge selection of machines to work on, there is something for everyone at ONE. I have lost 30 pounds, toned up and loved the sense of community there is at the club. For the first time ever I feel like theres no pressure from anyone and I can enjoy my own fitness journey. I am proud to be a member at ONE.

Tamzin Swanepoel

My FAVOURITE gym!! I’m so happy they are open again. If you’re looking for a safe, clean space (not just during a pandemic, but ALWAYS).. this is the place! The staff are the most friendly and really make us feel at home. Tons of equipment to choose from and extra amenities are really worth the while! One Health’s yoga is comparable to any yoga studio I’ve ever been to before (not just typical gym yoga). Change rooms are beautiful, spacious and always immaculately clean. Would recommend ANYONE to One Health, they’ve exceeded our expectations in MANY ways. It’s worth spending a little more on this club than your run of the mill GoodLife.. worth every penny! Thanks One Health!

Kontro Werk

Unfortunately I couldn’t give zero stars. Overpriced, rude, pushy and unprofessional staff.

Plumbers Direct Inc

A great club. I’ve belonged to many over the years and I can say that this club deserves a great rating.

Aysia Tse

Awesome facility, staff and programs!

Nga Le

Great gym! Nice and clean. My husband and I had a membership for more than 2 years. I like yoga classes, especially I like personal training program. Matt, my PT, is really helpful and skillful, he help me build muscle, loose fat, correct my posture and balance my lifestyle. I have no more insomnia (which I suffered for more than 20 years). I feel happy each time I went to a gym. Definitely recommend it.

Cgod

Been going here for 7 years, really clean, really nice, friendly staff

Lucie's MediSpa Lucie's MediSpa

Great staffs, always very clean. I love this place.

Cassandra Irving

Excellent equipment and facilities

Tamnun E Mursalin

Great Gy.m. Staff really friendly. Very clean Place, state of the art Equipment , well trained instructors, and the best hot yoga room.

Grace So

This gym has excellent facilities. The people from the front desk to the trainers are nice and friendly. They have a swimming pool, separate gym you use when you have a trainer,track, classes, and courts.Nice locker rooms. They also have many other services like chiropractic, and nutritionist. There food bar is amazing. This is one amazing gym.

Terence Hlyva

Great facility and staff

C B

great gym with excellent facilities and many options to get fit or your swole on. love that there are no young kids in here taking up space.

Johnny P

One Health Club has by far been the best gym I have been a part of. They have supported me throughout my competitive squash career and all the training involved. The club is extremely clean and well taken care of and the community and social aspect has added many close friends to my life. It is an amazing place that I have included my parents as well to keep everyone in the family moving and active! Thank you thus far for everything and looking forward to continually valuing it's members!

Lateralus347

0/10 if that was an option.. Got a coupon in the mail worth $250 to spend at this gym. My girlfriend, who is 20 years old, wanted to use it but it said “Must be 24 years or older.” Now I’m 24, but I’ve never seen 24 as an age restriction on anything and I was curious as to why they would put that, so I called up. Was told a manager would call me back, said ok, almost 2 hours later still hadn’t heard back so I called again. I was finally connected to a manager and asked what it meant, very condescendingly she replied “it means it can’t be used by people under 24 years old.” I was kind of taken aback, would expect better manners from a manager personally. So I asked her why that policy was in place. She said, verbatim (and again with the attitude), “because we don’t want students using our club all summer for free”. Well first of all that’s pretty ageist and hypocritical, so you have no problem with so called “adults” using your club for free all summer but anyone under 24 years old (who are all students apparently) does it and it’s a problem now? Second of all students need exercise too. Anyways I hung up and I told my girlfriend the whole exchange so she decided to call herself. She was connected to the same manager, who claimed she didn’t say any of that on the phone to me. My girlfriend is a graduate, works a full-time job, and lives with me in our own apartment; none of this health club’s stereotypes about students or people under 24 years old apply to her, yet under their policy she still would not be allowed to use the gift card. The manager was still rude as ever, wasn’t even trying to be accommodating and basically just said “we can do what we want”. My girlfriend questioned why her health club would send us a gift card in the mail that we can’t use, surely they’re trying for more customers if they’re sending $250 gift cards out so why have such a needless restriction on membership if they want more people to join? She then said she was considering buying a membership, but the manager then basically told her that they wouldn’t even want her as a customer, saying that “anyone under 24 in our club are the kids of parents who are already paying members”. That’s an elitist, prejudiced and ageist policy, and that’s an insulting response considering my girlfriend is a 20 year old adult, not a child. Again she said “we can do as we please” and she hung up the phone on my girlfriend. If your health club is going to have such restrictive and elitist membership policies, don’t send me a $250 gift card in the mail that I can’t even use. I will be letting everyone know about this terrible customer service experience, in person, and via social media. This all happened in the mississauga location, maybe you should consider getting new regulations, and a new manager. Have an excellent day :) FOR ANYONE CONSIDERING JOINING THIS JOIN, PLEASE DON'T WASTE YOUR MONEY OR TIME.

Samiul

Me and my wife, loved the cleanliness of one health. The staff was friendly and had a quite a few amenities. The fresh warm water pool was a plus. However paying 140 a month with 300 initiation fee with alot less amenities compared to lifetime fitness, it may not be worth it. Trying to cancel the membership at this place was almost impossible. Even after an email confirmation they kept charging.

Enrique Herbella

A state of the art facility and the cleanest I have ever seen! The members and staff are super nice! Also, the squash program is by far the most vibrant in the area. What a great vibe this club has every time! Home away from home indeed!

Oliver Blunn

Good value for the money. Classes are good. Facilities are very clean which is what I like most about the place. You hardly ever turn around without seeing somebody cleaning up. Older crowd too which is nice.

Sabrina R

Great facilities, clean, older crowd and lots of classes. Pricey and biggest down fall is it opens early yet closes at 11pm so it caters more for the early and day crowd but not those that need a late workout. Convenient for someone who works 9-5.

Ruth Borst

Oakville club is always clean. Friendly staff. Online sign up for classes works well

Corrie Harding-Keizs

I love One Health Clubs! It's not just a gym but a community of like minded people who come together for fitness and a healthy lifestyle. It's a bonus that the gym is clean, has a spa, athletes care and a daycare my kids love! There's all kinds of fitness options such as swimming, spinning, yoga and where I love to take part the 'High Performance Area' where your amongst true athletes. There's something for everyone! I highly recommend One Health Clubs!

Jakub Knobelsdorf

Amazing gym, clean and well kept. Multiple workout rooms, sauna, steam room, pool, squash courts and tennis courts, expensive but great value and service for the price

Wanda Astra

The best club ever ! Everything under one roof. Sauna , steam room , tennis courts, cafe , rest TV room , large pool and much more. Not expensive for what it’s offering. Nice atmosphere, towels , beauty room that offers many cosmetics. Love this place . Not over crowded, let you to relax more and enjoy facilities even more.

Olesya Tarasova

The gym is good,the prices are high,the kids club is the best .Daniel and Margaret are the stars of this place.

Yiannis Alexopolous

Amazing place!! Such friendly people! Love the atmosphere as soon as you walk in:) I was able to meet a lot of staff and some members of the gym and they were all super welcoming! Beautiful squash courts too! I’d recommend going here to anyone! Cheers - Uzi

Rian Lam

Very nice, privately gym. Their price is not bad at all if you are committed to everyday gym. Clean and towel service. They have everything provided, you do not need to bring anything else!

David Graham

Amazing place to work out great staff super helpful and fruendly .

Liem Vu

Oakville location is one of the best health club. Check them out. Here are some reason: 1. Great group class & yoga and Instructors: Paul-Heather-Anna-Beata. 2. Great people at front desk & friendly services. 3. Excellent ambient to workout 4. Clean locker. Keep up the One momentum

Cliff Darroch

Very good experience in joining the club. Manager Sam (Oakville Club) was extremely informative and low pressure. Beautiful club without the dreaded "Singles Club" or "Muscle Head" vibe. I would recommend anyone check it out.

Rahul Meghowalia

To crowded

Mahvish Mansoor

had an amazing experience !! very helpful staff and the cleanest gym ever!!! definately coming back!!!

Red Face

The facilities is excellent, but sadly the wifi connection is horrible and they won't fix it even after members ask. Also the front staff seem shallow and cold when you talk to them or ask them a question. Lots of attitude

Kevin Cassar

Great place to work out. The gym is very clean and the staff are very knowledgeable and friendly.

Kimberley Newton

I joined OneHealth club 5 years ago and it has become my second home. It has a very welcoming atmosphere, excellent classes and is a place where members of all ages and fitness levels can work out together and not feel judged. It has enhanced my lIfe so much and I'm so happy that I joined!

Alyssa Macmorine

Very clean. Very proffessional. Equipment is up to date. The overall environment makes me want to come back again however the receptionist was rude and dismissive.

Heather Tummon [Staff]

Everyone is really friendly and knowledgeable. As a mom with two young kids we feel so lucky to have found a gym with such an amazing daycare. Our kids get excited to go to the gym!

Hubert C (Hugh)

The absolute best squash community in the GTA. Love this gym!

Paul S (BOUL0S)

Nice health club.

Allen Gray

Great facility...there are none better. I've been a member for years. I would recommend One Health Clubs without reservation to anyone over all other facilities. I have only one complaint...It is my experience that the website is "buggy" and is routinely difficult to log on to remotely. Please fix this problem!

Volodymyr Nahliy

Very nice club! Scott (tennis) is a very nice guy, makes me feel welcome every time I am in the club. Squash members are super-friendly, would always invite a new club member to join matches. Very clean premises, thumbs up to the personnel.

Farah M

Poor management

David Ito

Great prestigious club. Ideal for people wanting more than just weights and bikes

June M

John Fortich is an amazing personal trainer. He cares about his clients and takes time to customize workouts to account for injury. He is amazingly talented at stretching his clients out. Highly recommend him. Also One Health has clean spacious facilities.

Jauher Ahmad

nice facility. not overly crowded at all but i guess that depends on when you go. The juice bar is very good. Mature crowd not too many kids which is probably appealing to some people. Personal training is very good

Drazen D

One Health Continued billing my credit card even though I called them and told them to cancel my subscription when gym shutdowns happened due to Covid. They said they would cancel it and I thought I was done with it. Now in October 2021, I noticed they were billing my credit card since Feb 2021! When I called to ask for a refund the general manager Flavia was very rude and didn't want to hear about it. She said there is no proof that we called and they don't keep any call recordings! I am taking legal action against them to get my money back, over $800! Be aware!

Eva Szczepanek

Love this gym & they have a all vegan snack bar/cafe!! ????????????

Ivan Balic

I have been a member of this gym for over 5 years both tennis and fitness. I find the staff and trainers to be very friendly and helpful. The club has great amenities and very clean. They have a amazing pool as well. I would highly recommend this club.

Nader Marzouk

Great club, always clean well maintained. Great facilities.

Haschem Zayed

Very bad

Keln Huang

Squash courts here are in great shape and well taken care of

Dino H.

I don’t know what it is that these people are smoking! I was quoted $199 joining fee plus $99 twice a month with 12 month commitment. They will start asking you questions before showing you the gym to gauge how much you might be willing to pay depending how dedicated to your goals you may say you are. Then they present you their exorbitant fees $200 a month! If you are shocked then they have a counter offer that is also along the same lines with 1 month free. Watch out for their tricky tactics in ripping you off.

Eddy Sant

It's a nice club, though very expensive, they do have a pool though.

Marcelina Malinski

One Health Clubs stands out to me for its welcoming, all inclusive atmosphere. The staff here is absolutely phenomenal, friendly, and encouraging. They really take the time to get to know you, and provide the absolute best gym experience. They have an awesome cold pressed juicery and vegan kitchen inside. Their Group fitness classes are so fun, and child care is available. They have plenty of machines, and even a separate area for females only. The girls at the front desk are always friendly and helpful with anything and everything. The towels and change room amendments are always stocked and clean. The sauna and hot tub is perfect after a great sweat sesh! Awesome gym.

Melina Geoheli

I had a year membership . When I joined one of the main reasons was that I was told they are open everyday except Christmas day, that the staff were incredibly helpful and would assist me and that they are open 24 hrs. Shortly after I joined the hours changed, the gym closed early on statutory holidays but there was no email alerts sent so I would show up only to find up it was closed . Also every time I asked one of the staff a question I never got an answer or was refereed to someone that would . I apparently also was to receive a free gym bag for a referral and after one year, I never did get the bag . Inside the gym is beautiful and has great equipment but the culture inside and the promises made and what is delivered isn't so great

Salem Salem

Originally had a great time at this club, however due to Covid was not able to access for many reasons; Flavia,Alexandra, and Jessica made it fairly difficult to deal with coming back to the club with improper tactics and their lack thereof customer service. Jamie finally resolved the matter and I appreciate all his help throughout, will try Oakville location in the near future in hopes of better service.

Tasha Alexander

When I lived in Mississauga, ON this was the gym I went too. Great staff, great food, awesome classes and a very well kept space :)

ReSeN KuMuK

I am so happy to be here..

Flavia Reign

Clean gym, great classes.

Amy Callowhill

The difference is simple. I used to think that as a long distance runner and a yogi that I was fit, but I was wrong. With the knowledge I've gained coupled with the continuous and consistent high-intensity circuit training in the HPTC for the past year, now I KNOW I'm fit! Thank you!

Joy B

Staff is very friendly and accommodating. Showers, stubs, washrooms are extremely clean.

Kat Riccardi

Extremely unprofessional customer service. You must jump through hoops in order to cancel. A friend of mine had joined and booked some personal training sessions. With the new covid restrictions, she felt the need to cancel her membership. She notified the manager, as well as her personal trainer beforehand by email, in order to cancel her membership. To which she was constantly told he was unavailable. She then had to contact his personal cell phone to do so. She later called in to confirm her membership was canceled, to which the front desk staff confirmed. She was then charged over $200 for personal training. This was because she did not cancel her sessions, even though she cancelled her membership. She contacted this manager again who told her she needed to cancel her personal training in order to avoid that fee. After many emails back and forth, the issue has not been rectified. 1) why is it so difficult to reach this manager? 2) why would you need to cancel with 2 different parties to cancel all together? 3) how would you continue your PT sessions without a membership? 4) why was no membership cancellation confirmation given? 5) why has this issue not been resolved after a week? 6) how many more people need to be involved in this situation in order for it be solved? Please don’t reply by telling me you’re sorry my experience didn’t match my expectations and that I should contact your CEO. Alexandra, Flavia, Roy and Evan have been contacted and that should be enough in order to get this money refunded.

Ken Smith

This place has shattered my expectations of what a gym should be. The facilities are immaculate, machines are never marked out of order, and there is no pressure or feeling like you're the only one who doesn't know what they're doing. I haven't started doing classes yet (the spinning studio looks amazing) but my wife swears but their hot yoga. They have a pool, daycare, health food bar, all kinds of classes, amazing trainers and equipment, squash courts, and super swanky changerooms. It's pricy, but really it's cheaper than paying for a year somewhere else and feeling too intimidated to go at all.

Leslie Brlec Real Estate Services

This place is my little piece of heaven. I have been a member for nearly 4 years. My experience here has been nothing short of fabulous. I was heartbroken when Covid started and I didn't think I could go back. I have been there in the last couple of days and it is amazing!! I feel totally safe. The place is being kept immaculately clean and there is hardly anyone there. I would highly, highly recommend this gym if you are looking for high quality at a very reasonable price. In addition all the staff are very friendly, helpful and accomodating. Extra shout out to Amy and Evan. Ask for them if you are thinking of joining the best health club around.

Vanessa Rago

This gym is definitely worth the price it has a steam room Hot Yoga many classes a special section of the gym only for women if they feel more comfortable participating in that environment Health Food juice bar personal trainers Etc it's and it's very clean

Melina S

Alex is the best trainer ever!!

Nicole Da Silva

Clean, professional I've never seen it packed. Memberships are a bit expensive but worth it.

Andrea Marchant

Expensive but worth it. I LOVE that it is quiet and elegant - this is not a sweat gym. Clean, equipment always in working order & the trainers take the clients elsewhere so they are not always tying up the workout areas. Change rooms are like an amazing spa. They've increased the size of the hot yoga studio, it's lovely & the instructors are fantastic. It is an old building that they've done a lot of work to fix up. When something is broken (equipment or in the change rooms) they communicate when it will be fixed by through both notices and emails.

Mel Webb

I was interested in purchasing a membership with One Health Clubs as I had heard great reviews about the facility. I am a marathon runner and was purely looking for a treadmill and weight room for the winter months. When I phoned, I was told that because I was 22 and not 24 , I did not meet the demographic that they were targeting as they are looking for mature users. They told me that there are lots of health club options better suited for my demographic out there that I could explore. Pretty sure that is ageist... either way extremely poor customer service, as the rep on the phone was extremely condescending because of my age.

A-bit

Best club in the GTA! Great tennis courts, no waiting for working out (main reason why I switched gyms) and I found new friends! Staff are so professional and kind like Anastasia at front desk, Kim and Raul making sure we get all what we need in a very clean environment. If you are looking for a place to start working out...just type One Health Clubs and thank me later! I thanked my neighbor who told me about One. Covid it's behined me!

Denny

The company keeps taking money out of my account even though I had my account placed on hold due to the fact that the hot tubs are not in service and I go there for heat therapy. The service is satisfactory for the price you pay however you cannot put a price on your health. I had my lock cut the first week because no one told me that you have to pay extra for lockers on top of the monthly fee. They're is filtered water but none in the change room I believe aside from an old fountain, I guess ill just drink shower water ;(..Hot tub water gets changed once a week should be every single day. The staff are very friendly and they have some amazing looking machines that staff should show strong people how to use and clean them often.

Mark Rea

Very nice facilities

oranj boyle

After being a member of a big chain club for a number of years I found One Health Clubs a refreshing change. I always find the facilities extremely clean and the staff is always friendly and knowledgeable. If you are considering joining a gym I would definitely recommend checking this place out.

Douglas Fraser

Great club...really excellent staff...could not ask for more....

Bec Salerno

Great club! The staff are very friendly and amazing at what they do. It's pretty expensive, but it truly is great environment. New equipment, a variety of classes and experienced trainers. Loved the pools and saunas as well.

Kyle Fidani

Money grabbing thieves. DO NOT JOIN THIS CLUB!

Alba Garcia

has everything i need.great staff. clean gym. and i dont need to bring my hair styling tools they have them all there for me so i can travel light!

Patrycja Przymus

awesome place!!!!! Staff is very friendly and helpful. I have a personal training sessions, and it has been an awesome experience. Plus they are very well equiped, and clean facility.

kaifart

Expensive, but lots of space and has a pool

Saroj Gandhi

Great place with great team.

Z Y

the space not big enough, but the swimming pool is great

Sandra Zheng

Spacious, clean gym! Great facilities!

Lam Vo

One of the best gym in Mississauga. Atlete care is amazing.

Neal denHollander

Excellent club. A bit pricier than some but you get what you pay for.

Danielle Campbell

Customer service is terrible. Member concerns go unaddressed. Change rooms are often dirty in the evenings and on weekends. Not as advertised upon enrollment.

Leanne Newell

Overall an incredible facility! Every aspect of the gym is clean and well taken care of - tons of classes, modern equipment, comfortable change rooms with spa-like luxuries of steam room and sauna. A supportive, non-intimidating atmosphere that has everything you would need to lead a healthy lifestyle.

Liza Jinman

Awesome place for moms...you can drop your kids, go for a run and get your nails done, all at the same place!

Storm Horvat

I’ve been a member at ONE health for a several years now, and highly recommend this gym to everyone of all ages and all fitness levels. There is absolutely something there for everyone. Starting from the large variety of classes, levels of classes, indoor pool, tennis courts, squash courts, incredible personal training, first rate nutrition, brand new equipment, cleanliness etc., There is a brand new High Performance training center in the facility as well and it is second to none. Some of the best trainers I have come across on my fitness journey are at ONE …. Both staff and members at ONE are truly amazing. I can only think of wonderful things to say. Truly a one of a kind facility that I am proud to be a member of.

ali ahmed

This comment is a bit late but have just had the chance ti mention it . first of all I signed up almost 3 months ago and felt I was forced to have a membership with this gym facility . I met with the sales person who kept asking me and from the first moment I sat dow with her about giving her my visa card information so they can make sure they charge my visa card on time . she did not take around the gym and show me what they have at their disposal . I think I was kind of drowsy by giving my visa card information and signing one year contract . I kept going there but do not think the service and cleanness of the machines are worth the money . the other things I noticed there are some of their front desk girls are rude and have no manner dealing with their customers . their bar juice is another scam as they are serving frozen food and crushing ice and adding water to it pretending they are making proteins shakes .iaddition they should feel ashamed about themselves by hiring a huge number of personal trainers who are out of good shape and they indeed need personal trainers instead of training other ppl who are in a better shape than them . I will be cancelling my membership soon enough as I did not see any special about this place and they have to take this place to higher level if they wanna keep their members .

Alex K

I must say, most of the front desk staff are very friendly. However, one of their newest additions, "Svetlana," is sub-par at best. When the clock strikes 11 PM, she barks at members to get out. She then gives patrons a smug smile on the way out after borderline harassing them. On top of that, she consistently parks in front of the building instead of at the side or the back of the building. She drives a white Honda SUV and many members I have talked to have complained about her tendency to do so. This takes up valuable parking space for paying members. Her hostile and pretentious attitude has tainted by opinion of OneHealth. On a more positive note, Wendy (also a new front desk employee) is most pleasant. OneHealth, please hire more Wendy's and less "Svetlana's!"

Maurice Phillips

Amazing facilities with friendly staff!

Mar Tar

Not worth it to recommend new members (friends coworker or family), I got my friend to sign in and as a result of this promotion I did not get anything as promised (free month of membership and bag or something) defiantly won't recommend this gym any more Secondly their SAUNA is so cold that it takes me 40 min to start sweating for this money I expected something better Be smart when you do your calculation as they charge BI-WEEKLY so you end up paying more then just 12 payments a year(so when they give you month free its not free anyway lol) Positives big and well equipment gym but like I said SAUNA, WHIRLPOOL and STEAM room really low standards ( that was my major reason why I sign in but really disappointed.

Steve Smith

usually don't post reviews but, went in for a tour of the club and thought the facility was OK but, based on front desk reception ..believe the girls' name was Courtney/Carrie? ...she was rude, short with me and more concerned with being on her phone than helping a potential new member...I decided against joining club and wanted to share so situation can be rectified by management

Nanin Bond

Best Club in town! So complete! Happy to be back to such a great environment after Covid. I started going three days a week. Now I'm almost working out everyday: swimming, taking fitness and yoga classes (no extra fees...and with access to the Oakville location: smaller location, same big heart) Spotless and safe...no more excuses for me!

lisa king

One health club is a great club until you try to cancel your membership!! I joined and loved the gym.. I unfortunately moved, and there fore in march I submitted a written notice of termination. I was contacted by annie, and yes my membership had been cancelled, in regards to the trainer evan would call if there was a problem. NO CALL. I finally called in and spoke to evan, and was told penalty of three months payment required to cancel. WHAT??? how can you cancel your membership but not your trainer. Regretfully I paid. $395.50 in April, $395.50 in May $395.50 in June $395.50 in July TWICE!!!!!! called and spoke to girl at front counter, very polite, asked to speak to annie or evan, guess what not available. annie stated nothing she could do to email evan on Monday. HELLO I WANT A EAR AND I WANT AN APOLOGY. ' I have now been waiting 5 days, no call, no money no nothing!! poor poor business, not even to be contacted back. digusted and still waiting !!

arminder mand

Amazing staff!, great equipment , and pool

KT

I just tried to call to ask whether this location has any Pilates equipment (e.g. reformers) and the girl at the front desk was extremely unhelpful. Her response: “I don’t know. Sorry about that.” No offer to try to find out. Then I asked if Trillium Health employees receive any corporate rates. Again “you’d have to speak to our pricing consultants. I don’t know. Sorry about that.” Again no offer to find out so I can decide if it’s worth my time to look into getting a membership. Unfortunately, your front desk staff are the first point of contact. If this is how unwilling staff are to help out customers, this is reflective of how clients are treated. Won’t be going there!

Jayson Mayers

The worst place ive ever come across. Bunch of scam artists. Bunch of liars just want your money. They don't care about you.

Jennifer L

Amazing facility ! With a great juice bar up top that services shakes, food, and of course juice. People who work here are very friendly and approachable and really make the atmosphere enjoyable. You WANT to work out and are motivated which is something really important to me. Personally participate in group2one fitness classes in the High Performance section and I LOVE IT ! Highly recommend it if you want to up your training and try something different. THANK YOU ONE !!

Dave Embleton.com

Excellent health club

Rose Matthias

Love One Health Club!!! It's my sanctuary, my time, my relax time and when I do something for me. All wives and moms deserve this as a gift!

ian davies

I've tried other gyms, but none have impressed me as much as One Health club. From the moment you walk through the door, the friendly staff always greet members, usually by name. The facilities are very well maintained and trainers open and willing to give advice or answer questions. Ian D.

Kwang Park

Very well kept

debbie mozel

Karen is the best

Marie-Josee Dionne

Excellent gym. Worth it.

Teeba Safi

If i could give gym a 0 i wouldn't hesitate to do so in a minute.. worst customer service and rudest employees ever! The amount of disrespect my family and i got in 1 hour was shocking! i got kicked out of evan's room which is the "personal trainer" that also laughed at my brother for having a hearing disablity. we were in there to cancel a membership with a medical note and they wouldnt cancel it and they werent even understanding! ive never seen worst people in my life! I DONT RECCOMEND THIS GYM AT ALL! MONEY HUNGRRYY PEOPLEE????

Saya Y

I have been a One Health Clubs member for the past 3.5 years. My fitness journey has been nothing but incredible because of this wonderful gym that I call my second home! I enjoy going to hot yoga classes on a daily basis, spinning, swimming as well as taking group training lessons. It really is the reason I am happy and healthy as I am now. Even if I am busy and/or overwhelmed, I make sure I make time to go to the gym because 10/10 it's the best decision you can make for yourself that day. The best thing about One Health is its people. They are all so friendly- I enjoy talking to everyone and I cannot wait to make more friends in the future. You won't regret signing up. It's not only a spectacular gym, but also an amazing community that is filled with great people!!

ian scott

Good place to train

Nicholas Eccles

Great club. Make sure to contact Flavia for all you memberships!

declan boyle

Great place to work, workout and have fun!

Andrew Lupsity

Great place to train. If you want a clean, state of the art place to workout and are willing to pay a little bit more this is the place for you. Staff is constantly cleaning. Equipment is all new and in perfect condition. Locker rooms are pristine with free towels, soap and anything else you may need. Definitely makes getting to the gym less of a hassle and it is much easier to commit to a routine when you have a beautiful, positive and clean environment to train in.

joi joi

Worth service. When receive payment all of them are available, but when we ask about something almost all every time ignore me. Service include lie.

Konrad Fitzpatrick

Great facilities, friendly staff. I love the change rooms and towel/toiletries services, makes workouts fast and convenient

Christine Coldwell

This club is amazing!!! All the staff, from management and trainers, right down to the ladies keeping the change rooms spotless, are friendly, courteous and incredibly helpful. The equipment selection is top of the line and there is so much of it that there is rarely a wait for usage. They have so many classes available that it is hard to choose which one to take and they are included with your membership. A newly renovated regulation pool, tennis/squash courts and childcare are also available. A wonderful get fit, have fun home away from home.

Derek

Pros: good - clean place, nice amenities and overall modern vibe but that's it. Now negative: Customer Service: Absolutely terrible. The workers at the front desk are really stuck up who think their job is to just sit there and be pretty but once you ask a question it's like you asked them for the world. Also the sales rep I worked with to sign up was very rude who couldn't wait to take my money and move on with his day. I'm not talking about having a 30 minute convo with him but even just explaining myself as to what I was looking for out of the gym he would cut in and move on. His name was Roy Thomas I believe. Terrible. Other Patrons: Now although the club itself can't control people's attitudes, they definitely attract a certain crowd who have a stuck up attitude.

Carol Dijkman

I joined the club in November 2016. I signed up for personal training sessions at that time. During a training session I stepped off a piece of equipment and there was another one behind me so it basically "tripped" me. I landed on my tailbone, it was fractured and I was unable to work out for 3 months. After I started working out again, I realized that the injury during training had put me off training altogether and I preferred to work out on my own. I couldn't get a refund of course on the balance of my sessions so instead the unused training sessions paid for another year of membership. After 2 1/2 years at the club, and working out very little, I decided to give up my membership. Now, 4 months later, I'm interested in trying to work out again (never give up!!). The club is across the street from my home, very convenient and also a nice club. Sadly, although One had me for a member for 2 1/2 years and I BARELY used the facilities AND was injured while in a training session AT THE CLUB, they have told me that I would now be considered a new member and would have to sign up for a full year commitment again. What a way to treat a good customer. I'll sacrifice convenience and find a club with integrity.

Azzam FRAIHAT

they offer you 1 month trial for free, they ask for your Bank information, or Credit card details, as soon as you don't subscribe and continue with them, they will still charge your account, even though you informed them that you are not interested to continue.

Angel Feliciano

This facility is one of the best in terms of maintenance, cleanliness and services provided from what I have seen. I was welcomed by Flavia, and she was very hospitable.

Sabrina Cuthbert

The level of 'slimy salesman' attitude has dramatically increased in this business. The increase in membership fees from $60 to $85 BIWEEKLY is excessive. Especially since the 'spa' facilities have been down for YEARS. The level of service is deplorable. When inquiring about when the facilities would be open, Roy bold facedly lied to me saying it was due to covid, only to find out there is a leak. All they care about is bleeding money from members.

evguenia tseytlin

Went there to see the place and see if it is worth switching to from my current fitness club. Never made it inside. They have wheel chair and mother parking, but there are a whole bunch of steps and no ramps to get inside. I guess this place is not for anyone with strollers, walkers or wheelchairs

Wesam Maayah

I dont know what kind of a club or gym that you drive 15 mints to reach to, just to ask about the fees and take a quick walk to see a specific mechine. And they tell you no one is available to help you with that. And the nearest available appointment is after 2 days??!! Am I booking to see the prime minister or the Queen ??!!! What a disappoinmnt !!

Trevor Jones

The gym is perfect. They have everything you could possible need. Staff is wonderful, and always so helpful. I tell all my friends and family they need to join me in going to this gym.

Graham McBride

Great group of squash guys

Dan Weedler

This club is a scam! Believe me! DONT SIGN UP! they tell you, you can use everything and once you sign up and try using certain things i.e tennis court, and performance center they tell you no you cant unless you are with a trainer... and a trainer is 90+$ and hour. AND the trainers are hardly fit and athletic themselves

Shane Dwight

I am so happy this club is in Mississauga. It had a beautiful renovation a few years ago and it is a great place to work out and hang out. The classes in the downstairs personal training gym are great and love the fresh juice bar.

Archer Dixon

Ok, but overpriced for what you get

__Bruxsa__

Great location, nice and clean and everything for relaxation.

ATK Maskquerade

I have been a member for over a year now and really enjoy working out here. Its unlike any other fitness club - clean, welcoming, and upscale. I have found the staff to be highly educated and friendly from the moment you walk in. Front desk employees are always friendly and inviting, membership staff is on hand to answer any questions I have. Overall, I highly recommend this club to anyone looking for a great and comfortable place to work out! Thanks guys

Dora Pimentel

Mateo is an awesome instructor and keeps everyone motivated! Felt great to be back

Alfred

This gym was a shinning start in Mississauga but has gone down hill as late. After putting memberships up on Groupon and letting random daily users in there has been an increase in theft.

Sherry Gu

Before you sign the contract, pleas pay close attention to their condition. Apparently, I do not enjoy the environment, but the contract locked me down for one year. Compare to Lifetime, their yoga classes are hard to book, can only fit a small group. I do not recommend this gym based on my personal experience.

Richard Massie

Trainers are excellent and friendly. Paying a lot for very little. The hot tubs for men and women has been doa for two months. Tired of paying for equipment that cannot be used as it is off limits for scheduled times.

Ashley Brooke

Have been a member here for a couple months. Nice equipment and clean! I also joined the book club which has been a great experience - the ladies are awesome!

Lisa Butterfield

I was a member for over a year and I love this gym that I became a employee here I've been a employee for a year and a half an I've been with my trainer matt for abt the same time he is a amazing trainer and a really great guy all the other staff is really nice and alot of the members are really good and it's a nice gym to work out in an work at

Mark D.

I've travelled inside & outside the GTA and played squash at over 50 facilities/health clubs/recreation centers. One Health by far is the best even over places like the Granite or Cambridge Club We've hosted a number of squash events with players coming from all over and there first words are "What a fantastic club" Friendly and hard-working staff, always clean facility, new yoga room is huge, new and improved gym with all top of the line equipment, 2 tennis courts, pool, showers, sauna, hot tub, steam room and even a bar/restaurant that serve protein shakes, healthy food and even pizza and beer for us not so healthy conscious athletes. Having been to a couple of the chain like fitness centers that are open 24/7 and only charge $30-60/month, One Health and these places are worlds apart. Having One Health as a "Mature" club (25+ crowd) and charging the members $100-120/month is a definite bonus and beneficial for the Club and it's members. If you want a classy place with all the bells & whistles, this comes at a bit of a cost which is no different from say key clubs, golf courses or restaurants as examples. Thank you One Health for all the fine work you do and continue to do and looking forward to many more years together.

Heidi Dao

If you are the one who is trying to cancel your membership here, you will feel the pain. I tried to cancel from May, got an email to confirm that my one-year membership would be expired by August and the cancellation would be at the same time with my expiration. Fine! 3 months for waiting. But the worst thing was they still continued charging me even after my expiration- cancellation until September -now. Contacted the staff who sent me the confirmation email of cancellation. Just received a reply from him after half of a month later saying that was a mistake blah blah. Please read other reviews, you will see that happened to everyone who was trying to cancel. I would never recommend this club to anyone!

kitty cat

Absolutely love it here! The pool is great, staff are amazing and the workout makes me feel confident =)

Slavica Bissylas

I have been a member for the last five years - I love it! The club changed my life. The long list of club services - You can truly spend the day there. They have an Amazing Personal Trainers and Staff. Their name says it all! !!

Mary Ann Matthews

I have been a member of the Mississauga club for many decades and have seen a lot of changes over the years. One thing that is consistent is the friendly atmosphere and positive attitude shown by management, staff and club members. If you are looking for high quality in facilities, equipment, and training, you will find it here.

Benjamin Jairam

Great club...if i could use it! with it's 3000 members, 12 spaces in the hot yoga studio, and 2 tennis courts trying to book a tennis court or yoga space is like black friday at walmart. Most horrible experience.

Saliha Gillani

It’s a lovely place to work out . Relax and eat too . Thoroughly enjoying .

Carter pinto

Nice place but had many problems with staff regarding membership

Alessia Piccolo

Been going to ONE since I can remember - exceptionally clean facilities, machines always available, and great staff!

Mark Di Vito

Nice facility

Sammy Sous

If you're someone just trying to get a workout in then to you this gym would be like a fat person. Alot of excess fat, by that I mean alot of stuff that you just don't need but pay for anyways with the outrageous price.

m Lipiszko

Best gym out there, very friendly place, great people and amazing facilities!

Joe Chindamo

This is without a doubt the best gym in in the Mississauga area and one of the very best gyms I have ever attended. They have recently upgraded all the facilities here and added all new equipment. My first concern has always been cleanliness and this place is spotless. It has all the comforts and amenities you could ask for. The instructors are knowledgeable and always have time for questions. Its not cheap mind you but you definitely get what you pay for. You have any issue at all at that super manager Flavia will take care of it for you. Love this place.

Suanne Nielsen

One Club Mississauga has a great vibe, a friendly atmosphere, and is maintained to a very high standard of cleanliness. It is welcoming for all ages, stages, shapes and sizes!

S Moore

I joined the Oakville location a year ago. It is absolutely clean and the staff is so welcoming. The environment is different from all other gym because the crowed is older, professional and most importantly everyone has great etiquette. The general manager Declan is very professional and knowledgeable, and he provided me with a tour and all the information I needed to make an informed decision. In conclusion, I am very happy to be a One health club member the experience has been astounding. Thank you!

gabby gaudon

Staff is very welcoming, very nice atmosphere at the gym and the locker rooms are absolutely beautiful! Feels more like you are going into a spa rather than a gym

Ashish Garg

rough

James Desanto

Joe Laidlaw has trained my hockey teams - Mississauga Terriers/Hurricanes - for the past 2 years. Joe and his staff are awesome! Back to Back Champions and Joe has been a big part of it! I would highly recommend One Health Clubs for your teams high performance training.

Blanka Spatna

Ok

Robert Furlong

The staff is so incredibly nice, well kept, tidy, clean. Beautiful club, best club I've ever been to. Highly recommend it, really nice facility. Had help improve my deadlift and squats there, shoutout to my main man EU keep up the great work.

Bruce and Patricia Williams

I joined the Oakville location just over a year ago. It is always spotlessly clean and the staff is so welcoming. The general manager Declan is very professional and knowledgeable as are the staff in particular Kenny who keeps the gym so well presented and is so friendly. In conclusion, I am very happy to be a One health club member ! Thank you!

Andrew Davies

Everything is extremely clean and well maintained staff are extremely friendly and well trained all the classes are amazing the trainers do an amazing job they are very professional

kristian canadic

Renovated well.

Valentina S

Horrible gym. They never stop taking your money.

KSP

Big gym with lots of classes to choose.

nicolette martonyi

Such a great gym... although it can get busy .... so I prefer going in the morning

Khuong Ly

One health clubs at Oakville location provides an excellent personal training service. The staffs are very knowledgeable and friendly. The gym keeps very clean and neat. I would recommend to anyone to join this club.

James V.

Matt M. Was very helpful in giving me information in regards to personal training..for months I've been debating with myself whether it is a smart investment and Matt explained to me the benefits of getting it and seeing how in shape and fit he was convinced me. Would definitely recommend this health facility and if anyone is looking for personal training..speak to Matt!

Fiona Cabral

NO STAR GYM. This gym DOES NOT care about its members at all. They do not return calls, emails or respond in an appropriate time. They make it very difficult to get the money back they owe you. Its been 8 months and I am still waiting on a refund from Feb 2020 since pre-covid closure.

Alex-Andrea

I've been going to the gym religiously for two years and to different gyms since I've moved a few times and this gym by far is terrible for the cost of membership. I had a Groupon for March and in February I booked my personal trainer with them, the guy was not in when I got in in March despite there huge book where they booked me.No one called me to tell me otherwise so I did my workout - had to find my way around but I found the equipment. There's only 4 squat racks. Limited equipment. There's a sign that says "no phones" WHAT? These people are basically paying for the amenities - free razors, access to the pool, sauna and classes - the rooms look nice and the pool is nice and big. Another part that threw me off the most was this high intensity workout room FILLED with more squat racks BUT it's an extra 20 dollars a month and you have to go in there with a trainer or with a class... OneFitnessClub should be called OneFitnessClub the scammer! Waste of money if you're a fitness buff like myself

Ash

Would not recommend this club. I was given a reference to try out this place by my employer. I advised my friend to sign up first, as she had a $350 gift card, and I would go in to sign up the same day as her. Sadly, this club made myself and my employer seem very foolish recommending the club. My friend had no intention of using her gift card before my recommendation. When she called in to get information she was treated very rudely and disrespectfully but a sales representative named Fatima. When she called back to make a complaint to the manager, Alexandra, she was spoken down to and called a liar. She was also banned from coming to the club based on lies Fatima told the manager even though my friend pleaded that she was being lied on. I will not be signing up at this club, and will be ensuring my employer knows that it would be wise to refrain from referring this club to anyone else. I'm so embarrassed having wasted my friend's time. I will definitely be letting everyone I know NOT to waste their time coming here.. including my colleagues and clients.

Rohin Jain

Great gym

Soroosh Asady

Amazing facility. Amazing staff. High performance classes could be slightly cheaper for long-standing members, but overall I'm quite happy to call One Health Clubs, my gym.

Robert Fry

The club is nice, great facilities but customer service is the worst. You will find other reviews speaking to their brutal tracking of member correspondence, accounting re member accounts,. They will not respond or respond only after months of leaving messages if in their favour to do so it seems. Too bad as the club is nice but the Manager doesn't care and you get a cold feeling and not a family type gym environment I hoped for. After questioning their ability to get back I was called rude after 6 months of calling and emailing to try to answer some simple questions regarding my membership so I can come and workout again.. I have every right to be upset but not even an effort to keep me. I had moved a distance away but still thinking of staying through the winter as the club is nice and enjoyed it. I didn't realize the fitness business during Covid was so good they don't seem to care about losing members.

Destiny

Good gym, gets very busy at times. I met two amazing staff members ela and Nina. They do a wonderful job cleaning and making sure that all guests needs are met. Definitely should be happy that they have staff members like them.

Mark DaSilva

Amazing facility with great staff. I never felt uncomfortable work out at One Health Club.

MaM B

Would not recommend this club at all. I called in to get some general information since I obtained a gift card and had never been here before. I got a call back over 24 hours later, and had to speak with an extremely rude sales representative, Fahima or Fatima. From the start of the call she was very rude and did not seem like she was bothered (probably because she knew I had a gift card and didn't think it was worth her time - little does she know that yes I do have a gift card..however, I am also looking for a new gym so this could have resulted in a "sale" for her).. anyway she continued to give me attitude with every question I asked her (since I did not know anything about the club at all)..so I ended the call. Before doing so, she called me an idiot and a questioned if I understand the English language (my first language). Will not be helping her with her commission, definitely going to be reporting her. When I tried to complain about the treatment this worker lied on me to get my pass declined. *** UPDATE: Please do not think that the 'Response From Owner' messages you see responding to complaints about this club are genuine. They received an email complaint prior to my review, and my reference's review, and did not take the time to respond to the email. However, have time to publically post a response to the Google reviews. I will continue to let everyone I know not to bother wasting any time with this club.

K

Starting with the good- the facility is AMAZING! Quiet, clean (cleaning staff is always busy making sure everything is in check), every exercise opportunity you could possibly ask for. The bad- the customer service is AWFUL! Emails are blatantly ignored and when you go to the front desk to request to speak to someone you ALWAYS get the round about - they're in a meeting, busy, need an appointment the list goes on until they ask to you send an email and when you do there is no response. Now the ugly- going on the poor customer service note, one health makes it clear they are seeking an "elite" group of people ($$$$) right from the beginning. They determine what is elite and not elite by age, clothing and professions. They lie to customers to lure them into signing up and when they're questioned they again give you the round about to avoid the situation. I've sent multiple emails requesting a freeze on my account as I was going to be out of the country which I informed Carmen upon signing up and no emails were returned. I know I'm not the only one who experienced terrible service here as I have a friend who's membership was coming to an end and as it was she wanted to secure the rate she was paying. She was told that the club " IS WILLING TO LET CUSTOMERS WALK" by the sales person... Bottom line- I was expecting better customer service as the facility presents itself so nicely I put high expectations on the staff as well- which fell through. As a customer, I expect to be responded to and have questions answered. If you're thinking of signing up and looking for good customer service and to be treated with dignity this is NOT the place to go. However, if you're looking for a great facility and know you won't be needing a freeze or willing to have your rate increased and do not think you will need support then perhaps this is the place for you.

Angie Anderson

#1 Feature - Clean, Clean and More Clean #2 Feature - Members and Staff are super friendly and encouraging #3 Feature - The pool (A requirement for me!) #4 Feature - Hours are great and even during peak hours, there are always machines available. #5 Feature - Towel Service, Showers and Change-rooms I have been a member for 3 years and at this point I won't consider going elsewhere.

Paul Pilsworth

I am a 47 year member of the Fitness Institute/ Mississauga Club/One Health Club. Steve DaCosta & group took over a dingy & dated facility that was destined for bankruptcy in 2010 .They transformed the building into a bright, airy facility. New equipment was put in , gym was expanded to the second floor & a hot yoga room put in . You would be hard pressed to find a clearer place anywhere. It is a safe , clean environment & members are respectful to others. There is a significant increase in fees coming, but I remember paying $1800/ year fees in 1987 . To those leaving- good luck, I am staying!

Laura Ann Kuysten

I like the fitness group class. We need more.

Andres Vargas

Amazing gym...!!! The best one I have been in all Mississauga. This place is very clean and the people who work here is awsome... My wife and daughter go to this gym and they love it. Unfortunately I am not a member but when I go as a guest with my wife I feel really good. Keep it up guys ???? ????

Tonya Elmazi

Cleanest gym I have ever been too. Have all the necessary equipment and classes and then some

Nathan Pugliese

5 star gym! You truly do get what you pay for. This gym is clean and classy and the staff are fantastic!!

steven Ho

Great gym, friendly people, looking forward to you opening again!

Sara M

Nice gym but can't stand the hard sell. Clean, welcoming and nice layout.

Oleg Pashynsky

Was told by a sales rep that this place is not for me because its for an older crowd and assumed right away that I cant afford it. Im 30 yrs old...

Joshua van Wezel

Great facilities not overly crowded

Katrina S

The club has amenities unknown to other clubs in the GTA and the staff are professional, friendly and knowledgeable. I can not imagine being anywhere else.

Avery

Way overpriced, underqualified trainers and dishonest staff.

Molly Edge

I am absolutely in LOVE with One Health Clubs. The facilities are incredible and the staff is super helpful and inviting. They have a huge variety of classes ranging from boxing, yoga, spin, even tennis. Whether this is your first time setting foot in a gym or your an elite athlete, this is the place for you!

Dylan Guglielmello

Amazing staff and facility ! Declan and Emily are just some of the amazing staff members here, phenomenal service, would recommend to anyone looking for a friendly, clean and committed gym!

Junaid Siraj

They have very bad customer Service ... If you have joined free promotional period of 2 months but i went there just for 2 days and after that if you try to discontinue with in 2 months ... they will deducting monthly payments. And on this they have make a fake login days ...according to them i have been there and using there facility for 20 days....they have CCTV Cameras there they can see how many times i came there or some one else using the facility from my login to enter the facility..I told them but nothing happened. Thanks. The Owner is very good and resolved the matter.

Gia S

Great group classes although would be nice to have variability in earlier class times; excellent equipment; very clean and great facility

Vivian Singh

I've been a member of One Health Clubs for about five years and one thing I've noticed is that it just keeps getting better. Apart from the excellent variety of classes suitable for all interests and fitness levels, the club is frequently being updated with very little inconvenience to its members. The restaurant offers a great selection of healthy food choices that you can grab and go or sit and enjoy. My favourite classes are Pilates with Kiran on Monday, Gentle Warm yoga with Amita on Friday, Spinning with Teawna on Thursday and Zumba with Eddy on Saturday or any day that I can fit in! The gyms are extremely well equipped and the trainers are outstanding. Apart from the fitness programs, One Health also offers social events for members. They take the time to recognize special holidays and offer free breakfasts, lunches etc that highlight the special days. I joined a Book Club run by Alexandra and I have been able to renew my interest in reading while getting to meet some amazing women. Alexandra spoils us with wonderful treats or activities every month. She's the best! I love this club and would highly recommend that you try it if you're not already a member.

Well Done

Great location but high pressure sales

Y Kim

This club is only for the elite. The nutritionist there.. is a sales person.. I had one free session with them and the person was like "oh we cannot help you during this one session. We have to keep it up with you for several times and it costs $50 each." (yeah it costs me $50 to listen and follow your instruction on food..) I refused and came back home and googled the person and apparently that nutritionist has a background of bunch of sales experience. (I did not even ask for the free nutrition session. One of managers there was kind enough to offer me a free session, but it turned out to be a sales session haha) They try to differentiate from other gyms but after all they are after money anyway.. One of the manager i talked to was like "you don't want to work in a smelly GoodLife." LOL (and he drives a really old car.. yeah i admit this gym has lots of rich customers.. but it does not make you rich and have an attitude like that.. wake up lol) Quality wise; they are the best, but it is just a gym. Nothing special. People there live in a cave with their people with full of ego. But i have to admit it is a golden cave.

Ed Al

Way over priced....Trainers drink coffee and talk about the weekend to the paying client. They are over priced, the customer is not informed of price increases. Scam artists

Liv Mc

Couldn't agree more with every negative comment here. Emails are rarely if ever returned, overpriced memberships for it's offerings, constant changeroom closures, a whole renovated area thats inaccessible without a personal trainer (which they claim is for safety reasons). You can get hurt anywhere in a gym, which makes this whole new section pointless unless you're looking to pay an additional $70 (minimum) for a trainer on top of the already overpriced membership. I was completely misled by Carmen when I intended to cancel my membership, she placed my membership on hold, which was pointless as I was living across the country temporarily. Upon following up on additional charges throughout this "hold", after several communication attempts (both online and offline) there was minimal response opposed to a voicemail recording. This left me with a dire taste towards the gym, leaving me with zero intention to return once back in the province. Finally, when inquiring about cancelling my membership upon my 12th month with the gym, phone calls were redirected to dead ends, and when I did finally get in touch with a manager, I was told I would be responsible for an additional payment because it was too far into my last month as per their cancellation policy... I had been calling and emailing them the past two weeks. Terrible experience. Waste of money. Horrible customer service.

Sara Estrela

Horrible experience. I have been a member since 2016 and after the pandemic they have ripped off my entire family by billing us while we haven’t been to the club at all. Very disappointed in their customer service team as all they do is transfer you back and forth between the receptionist. DO NOT JOIN THIS CLUB.

Shawna Caldeira

If I could afford to go to this gym I would totally go! I go to the Physio in the building and it is beautiful

Chris michael

Been working out here for a year now, great facilities, very nice staff and most importantly very clean.

wendy toth

We have been members of this Club for over 20 years. We utilize the gym - classes, the pool, and the tennis courts. While everything has not always been perfect, the staff do work hard to keep the facility clean. The trainers are quite knowledgeable. We appreciate the location to our home. All in all, it's been a very positive experience being a member at One Health,