Reviews of GoodLife Fitness Mississauga Heartland Town Centre (Gym)

Maze Beans

I had the personal training starter pack, and I am very satisfied with what I got! Michael Meadows Showed me everything from how to use the equipment, to proper dieting techniques, and general info on how the body works and builds muscle, with specific examples along the way. Whether you want to get into personal training, or simply want a good start to get you going on your own, I don't see any better option. I got WAY more out of this program than I had even originally wanted. Definitely recommend

Abdullah Virk

It's a great gym with lots of great people that will help you reach your goal. I recently joined the personal trainers and my personal trainer is Sultan who is a very great trainer and he'll get you to your goals with hard work and discipline and fun! I would recommend you try it out

Dan Thee Man

This gym is one of the biggest goodlife fitness I've ever been to. It has every machine you could ever want. The staff is kind and friendly. Change rooms are huge and the lockers are spacious. Lots of cardio machines and multiples of machines because there is a massive amount of people who come to this gym. It isnt enough unfortunately, because sometimes there are so many people it's hard to even walk around. Platforms in the back for squats and deadlifts which is great. Big rooms for classes and cycling. Would recommend you avoid busy times, especially 5-9pm. But basically it's busy all day. Only reason why this isn't a 5 star review.

Devo

Been to many GoodLife facilities: Millcreek, Meadowvale, Square One and now Heartland. After attending Heartland on seven different occasions I gave it a ranking of 3 stars. Here is why Pros: Spacious, various new equipment, high ceiling, sunlight If you can attend the club in the morning do so. It gets crazy busy after 3:00pm Cons: -Very busy place. Got to hand it to their sales staff as they got a lot of people to sign up and then there are active members like myself who want to check it out. -It’s so busy that I spent 15 mins. looking for an empty locker. -What turns me off is that towels and garbage everywhere in the change room. I mentioned this to the floor manager and he sent someone in to clean it up. However on another visit the same issue continued. What they can benefit from are more maintenance staff and current staff to be more attentive to these issues. -The hot yoga studio is smaller than the one at Meadowvale but the instructor, May, is excellent-Yin Yoga -The gym program outlining the different classes needs to align with the program on the GoodLife website. -They should have additional phone lines. Very difficult to get a hold of someone Overall having a gym in the area is convenient for me because of the location but to enjoy my experience I will be using the gym in the early mornings.

Alonzo

This gym has tons of good equipment and is well set up however if your serious about your training and want to be in and out of the gym steer clear of this facility. The gym is always packed and you are always waiting on something. Supersets, forget it. The dumbbells are constantly scattered all over the gym, even though there are numerous squat racks they are always in use. This gym just has way too many members attend it, be it 2 in the afternoon or 2 in the morning. If you want a good work out then I recommend either square one or millcreek. This one is only good for annihilating your patience.

P.S. gadgets.

GoodLife kept charging mine and my wife's account for more than a year even after requested to cancel the membership. Never going back there again. So hard to reach them on the phone so I emailed them few times then they cancelled the membership however they never notified me that they cancelled it. Just found out after going to the club after they opened last month.

Jason Vieira

This location has the opportunity to be awesome. But instead it’s always messy and dirty. The members here don’t remember to put there weights away, and I never see anyone wiping down the equipment. But this facility is big and has a swimming pool, sauna, steam room, and a cold plunge tank. If the members did there part, and there was more hours given to the cleaning staff, and they had a couple more employees walking around reminding people to pick up there weights or doing it for the people who have forgotten this club could be the best.

Alex Shapovalov

What I like about it: It is new, big and bright facility. Equipment are also new. There is a small pool there, and location open 24/7. But i don't like how management care about it, if you go to man's change room it is always dozens of towels on the floor, bathroom sinks are always wet and dirty. Also, the biggest issue with this location, it is always full, too many peoples visiting it, so you have to line up for using equipment, even if you come 11 pm it is still busy

kinza zaib

Great and Clean Gym. Staff is very helpful as well. I had an issue with cancellation charge, Rose helped me immediately and fixed the problem over the phone.

Lucas Pickett

They are super clean and they are always making sure that they have enough cleaning supplies, they make sure everyone is wearing their masks and AGM seems to be a very educated/proper!

Thomas E

Great facility, great location. It's got all the things you need, i mean it's a gym what else do you need besides dumbbells and machines? Sure it does include several amenities that may accommodate your needs like a swimming pool or sauna; however, at the end of the day you have the resources available to you that will grant you a good pump. Also the staff here is extremely friendly and care about the people committing their time to coming in and putting their body to work, so it is refreshing to see some people at the front, especially warm smiles like Mark, Rebecca and even Samar. I feel motivated just walking through the doors as soon as I see them working!

Paul Warnick

Huge gym with great equipment but it was incredibly busy. I had to spend 15 minutes waiting for a locker to be free. Then once I finally made it into the gym every machine had a line up and literally all the free weights were being used. It's probably great if you going during off peak hours.

Ramachandran Mukundan

I have been a member here since 2018. The staff here are all extremely professional, and I would like to mention Alex here. He is helpful and always returns calls . I was not happy with a few issues involving my membership, but Alex maintained a calm demeanor . It is never easy to deal with an upset customer, but Alex was the epitome of good customer service. A shout out to Cody as well, who went above and beyond to help me, and finally came through for me! Goodlife is indeed lucky to have staff like Alex and Cody :)

justsomecanadian

I recently switched to this gym from Planet Fitness. The equipment and facilities at this gym are superior to that of my previous gym, but Planet Fitness did a much better job of keeping the premises clean. The washroom facilities at this Goodlife were dangerous with water everywhere around the sinks and floor- this could prove hazardous as somebody could slip, fall, and injure themselves. If the staff wasn't proactive enough to get around to moping up the least that they could do is put up a yellow fall hazard caution sign. Goodlife is also very aggressive with trying to up-sell training packages (expect a bunch of phone calls and emails). Other than that, I've enjoyed my experience so far.

Gee Brar

Overcrowded with people with no sense of cleanliness and acceptable body odor. There are always several machiens out of order for long periods of time which is unacceptable given how packed this gym is. The bathrooms are disgusting, there needs to be an hourly cleaning staff employed. I only go to this gym for the HiiT group classes that’s it—otherwise I would never go here. Only positive thing is that the staff is friendly.

Anu

This location of GL is definitely one of the good ones, it's spacious, has more number of equipments, bigger rooms for workout classes and also has a swimming pool.

D stylz

I enjoy going to This gym, They're very friendly, kind and helpful. The staff members are welcoming. There is a very sweet lady Name Amorel who is always Motivating others, and She treats my son with such care.(mvp) I dont ever see her take a break. Kev another (mvp)he is very helpful. I can only speak for the lady's locker room, the times I'm there its clean. And Yes it always busy People are trying to get off the greasy meat. Why I gave 4 stars Daycare the hours need improvement, but the cost is great you cant beat it.

Clara Chan

Currently my gym. I go around noon on weekdays and it's usually quiet enough for me to get a squat rack right away. It's clean and spacious (when it's not crazy busy). One gripe I have is that their pool is very small, otherwise, nice workout place.

Alexis Victoria

This gym is great! All the staff are very friendly and the front desk staff, especially Kevin, always greet you with a smile! The jump program is one of the nicer facilities I’ve seen with lots of natural light and space. Darshini is a lovely woman and always treats my daughter with respect!

Elias

It's a huge gym at a convenient location with enough parking lot. The equipments are new and the place is fairly clean although the cleanness can be sometimes compromised due to the big volume. Keep in mind the fact that it gets too crowded even though it's motivating to see a lot of people working out .The locker room and showers aren't specious enough for the stream of members who come here. In my humble opinion, they should add more bench press,equipments and lockers in this gym. You could see members waiting for each other over the bench press- especially on Chestdays- I meant Mondays! It looks the blueprint wasn't simply designed for this much members they currently get.

Isayah Alman

My go to gym because of the location. Services could be improved. Not a lot of lockers and they are in constant disrepair. Massage chairs should be reserved to premium members as they get constantly broken by people that spend more time on the chairs than actually working out. Pool areas are often under maintenance but this is also a problem with the number of people going to this location. Can get very busy!

Abel Balboa

First day back at the gym, during the tail end of covid19. I will definitely point out that all gyms should follow suit from Heartland. They are organized during entry, clean, and always making sure that everyone is following policy. Thank you for making it safe to workout.

Ripe Slightly-Bruised Apple

I’ve been attending the gym all the way over in Oshawa, but only recently moved over here for work, so I’ve had to switch locations. I have to say this gym has a different pace. It’s a lot busier, but besides that has everything I possibly needed from weights to virtual fitness classes. The staff are also insanely kind. I was greeted by Mark upon entrance and he welcomed me with open arms. It was like being welcomed into a whole new community, and I’m grateful that I made the switch, I see myself staying with this branch and coming back here to workout after work. This steps above service, it’s someone that demonstrates genuine compassion, kindness and support for their members. But I don’t even feel like a member, I’m treated as something more, a friend. That’s rare to say about other places. I can’t emphasize it enough, if you don’t have a membership or you do but are not a regular at this club, you need to check it out. That’s just my 2 cents, cheers!

Sura A.

Giving this location a 5 star rating specifically because of Fadwa! If you get a chance to attend her GRIT or Spin classes I guarantee you will not regret it. Awesome energy, so engaging, and really pushes you to the very end. I’ve been with GoodLife for over 4 years now, and have been coming to this branch for the last year, and let me tell you.. what a difference an instructor makes for your fitness. I’ve brought a few friends along to her classes with me and without a doubt, I receive the same feedback from them every time. Just came here to say keep up the awesome work and most importantly, thank you!!

Hady Fawzi

I would like to see some squat bars (Knuring in middle) brought in. I know other GLs in the GTA have them, but not at this one

soma ssn

I had my initial assessment yesterday. The sole reason I joined the gym was that I had a ligament injury and my physiotherapist prescribed a workout routine at gym. The person who talked to me yesterday was kind enough to tell what I can and cannot do. But while pitching the personal trainer plan to me, I denied taking it up due to high costs and due to my ongoing therapy expenses, and this person asked me if I can stop my physiotherapy to take up personal training here. No one has the rights to ask such questions to a customer. I understand this person was just doing his job but this is a note to the management to set limits on what you can and cannot ask your clients.

Sachin Dst

Great place to workout. Always enough machines. You dont have wait for your turn. They have every facilities at this location.Like everywhere else evenings are crazy busy.

Aaron Tabasum

I go to this gym in the mornings and all the amenities, machines, bathrooms are clean and always to par. The bathrooms and showers are always stocked up and are kept clean. I have met one of the few cleaners (Arti) who seems to always be happy and works efficiently if something is needed. Also a big shout out to Amorel Adams, i can’t count how many times I’ve forgot my membership at home or had a problem with the a machine and she wasn’t scared to get down and dirty to ensure it was safe and operational.

Kevin B

This location/facility is one of the best GL gyms in Mississauga. It's very spacious and has numerous types of equipment that you don't have to wait until someone else is done. There is plenty of equipment to go around. I also want to mention that the place is spotless and well maintained. There are two staff members I always see who are very dedicated and hardworking when it comes to the upkeep of the environment. Victor and Kevin are constantly cleaning and ensuring the environment are safe for all members. I had some convo with Victor, and you can tell by his action how much he cares and how dedicated he is to keep the environment clean and safe. If there is a way I can review these two staff members, I will give them both five stars for their dedication and hard work.

Live In The 10 Khouloud Nehme

I have been a member of good life for almost 30 months and I signed up in this location. I find it welcoming environment, clean place, specifically in the change and washrooms area, friendly staff and manager who greet you on your way in and out . Most of the group fitness instructors are professionals and experts. They are passionate, motivators, trusted health coaches advisors. There is one specific instructor who stands out and her name is Lisa Petrelli and that because of several reasons most importantly: 1- she respects the fitness levels of all members in her class and hence has the capability of making the class work for everyone 2- gives clear instructions 3- she is direct and honest 4- recognizes and acknowledges the skills of the participants, supports and motivates who wants to take their fitness skills to the next level 5-follows up with you if you have shared any concern with her (never forgets). Lisa was key in keeping me in the right direction and assisting me with getting my group fitness certification. She contributed a lot to my journey.

Timothy Pryce Jones

I signed up recently, it was a smooth process and affordable of you use multiple clubs often. I used to be hesitant of gyms in Canada because apart from the $120 a month clubs I couldn't find a good one. This is the exception because it's amazing. Good vibe and friendly staff. I would highly recommend this location.

ALLAH HOO

Thank you goodlife fitness to open 24 hours 7 days so i can work out anytime in nights ???????????? if u guys can reduce some montly plans so thats will be so great ????

Jane Pounall

Signed up with my husband for a corporate membership but this place is very unpleasant. Change rooms are not substantial, dirty and crowded and very unfriendly starting with staff at the front desk which generally rules the gym's atmosphere. Today was extraordinarily unbearable as a twenty something young man swore at me ( f...off) in front of staff - personal trainer who pretended all was great. All I did was politely ask the young man to place a heavy barbell on the floor instead of purposely throwing it causing everyone to jump each time it shook the premises. It states in his contract not to throw weights by the way. I'm a 54 year old grandmother and up until today I have never experienced anything like this. The worst thing about it is that the staff and management are OK with this and endorsing it. The personal trainers are usually talking together obstructing already limited walkways and one ran into me - without even saying SORRY because he was on his cell phone running like a mad man, regardless of clients. Very very sad gym. Hoping a friendly gym with professional staff will open around HEARTLAND SOON.

sameer munjal

BMI machines are only for PTs? I’m usually able to access it all other places but not here?

Jim Vicious

All that I wanted to do was purchase a year's membership pre paid in cash so that I might take a swim and have a work out a few times per week late at night (the only time my schedule will allow) - something that I was told was not possible without banking and credit information, or an additional $630. I find it absolutely bizarre that in this economy, a business will turn away a customer who simply wishes to pay with no hassle. It's a gym membership folks, I'm not applying for clearance at the Pentagon. Clearly there is more going on here than up front membership sales. I really had been looking forward to joining .. guess I'll have to take my business to someone more welcoming.

LARRY SIMOES

Great Gym, joined three years ago and realized I was getting nowhere on my own, so I signed up for a Personal Trainer six months ago and the difference has been incredible. I owe it all to my trainer Roxanne for her showing me how to do it right and in encouraging me to achieve my goals. Her enthusiasm is very contagious and I actually look forward to my sessions.

Tropical 868

This used to be my favourite location some years ago, but since Meadowvale had upgraded their equipment and turned into 24 hrs, I sometimes prefer to go there instead. Reason is because, the change rooms are WAY cleaner and better ventilated. The ventilation at Heartland needs improvement big time! It stinks so much every time I go in the washroom area, I try to wash my hands as quickly as possible to get out. Also, the change room itself is very dirty most times, never gets cleaned on the weekends I noticed. Otherwise, it's a great location with lots of parking and they have ample equipment. You do have to wait sometimes because of how busy it can get.

Darren Desrosiers

Update I've dropped this place to one star. A fight occurred this morning. The personal trainers just watched. One staff member finally came over after they had been screaming at each other for about a minute. This gym has all the tools, new equipment but steer clear as it's a bad place to be. ______ I really enjoy this GoodLife club. It's absolutely massive. Huge space with lots of great and new equipment. There is a pool and lots of other great features like a turf zone and new spinning studios. The worst part of the gym is the people. The culture of the clients stink - at least the morning crowd. It's not welcoming nor is it comfortable most cases. Some of the male clients treat the female clients very poorly. It's common to hear clients cursing loudly, often at others on the opposite side of the gym. The male change rooms are even worse. Disgusting things often said that would offend even the most liberal person.

Daniel Ng

Really love this location at Heartland. Super spacious. The front desk staffs are super helpful. They always welcome me with big smile and kindness. I enjoyed the most.classes a lot, as most of the instructors are super pump up and encouraging, including Andre, Mary, Faldwah, Stephanie, Sam, Paul, etc. I could understand the peak hour (5p-7p) traffic, it is bit hard to find locker, but people are very accommodating in the locker room, just we need some patience.

Zahra Haidari

It's upsetting that when you put an account on hold and Goodlife doesn't freeze it. Months later you call corporate Goodlife as they can continue to bill you. Goodlife realizes that they have made a mistake and they still continue to bill you. You let them know that you froze your account months earlier and they say oops, we don't do refunds. They also charge you when the gym is closed due to COVID. This is fraud. Fraud to the greatest extent. I am absolutely disgusted. How can businesses such as yours create unfair policies that penalize your members? I will make sure that me, my friends and family and everyone that I know is well aware of your practices. How do you bill people when you acknowledge that you have made mistakes and continue to shamelessly do so? Despicable!

Jason Woo

Equipment and amenities are new, out of all the goodlife fitness I've been to so far this location has the best layout for fitness equipment and space to stretch and workout some of the older locations place the stretch areas in awkward corners as an after thought... Also this location has the cleanest massage chairs ive seen so far. The staff accidentally cut my lock because someone mistaken their locker with mine. Realizing the mistake he took all my belonging up to the front desk for safe keeping while another staff explained the situation to me in a calm and professional manner. Both staff apologized for the inconvenience and replaced my lock right away.

Sarah Luv

Beautiful, beautiful, beautiful gym...I cannot emphasize it enough! You MUST attend the gym around 6 AM when the sun is rising and watch the beautiful sky while walking/running on the treadmills that are strategically facing the huge windows so you don't have a chance to miss such a beautiful view. It is never busy in the morning, so the entire facility ends up being like my playground, I cannot speak for later times since I'm permitted to go earlier hours due to work. But I know many complain when it is busy, so you might as well get your day started and go in earlier to truly take advantage of your day right, and benefit your body. The gym is also extremely clean, and well organized, making things easily accessibly and everything is simple to find or figure out without any requirements for assistance. The staff here is also so so thoughtful and sweet, I typically see Mark, Rebecca or Yonta. If you run into any of these people then you are already set. They are dedicated to coming in early to ensure this gym is smooth sailing and hard workers. The image I included is in courtesy of Mark who was kind enough to teach me how to tuck roll towels, I now found a more convenient way to organize my towels, and just recently he's been making such charming towel swans, I'll surely be learning that soon :D he honestly should be working in a resort with those skills. Like i said i cannot stress enough the amount of fun, sincere, passionate and lovely people there are working here. If you don't take my word for it, go in and find out yourself!! :-)

Elsa Sartor

I am currently doing personal training with Ray and he is amazing! I really like how he is always switching up my workouts to keep it exciting and fun. He also really pushes me to do more than I thought I could and I'm really seeing results! I highly recommend him! The other personal trainers are also very friendly and are always smiling at me and saying hi when I come in for my sessions! It is a great experience! The gym is also really nice, clean, bright and very open!

Ivan Fong

Started my membership here in 2018 and full time member all the way until the first lockdown last March. I had a terrible experience during the first re-opening when they automatically unfroze my account without my knowledge. When asked why I wasn't notified through email they informed me that they initially had my email when I first started by "lost" it in the system between then. As such I was charged 3 bi-weekly sessions unknowingly to me due to an issue in their system. Their response to me was that I "Should have known" as they posted on Social Media and did everything they could to inform their clients. They also said it was my responsibility to be aware of my account despite not being notified directly. How disrespectful to blame me for the faults of your re-opening policies and faulty database. Their policy during re-openings have been absolutely pathetic and clearly a money grab to charging unknowing customers. They unfreeze all accounts even if there is no inclination that a member will return. They blame the client and choose to never admit fault when I spoke to multiple representatives. However, that's not the end of it. Last year I gave up and told myself I would never return again and told them to freeze my account indefinitely. Crazy enough for me I checked my bank statement in the last week of July and found out that Goodlife charged me 193 dollars for absolutely no reason. I instantly went to the location to question the charge and was told it was an accident and that some other members have had it happen to them as well. I then asked why It was even possible for them to charge me and they told me they unfroze my account AGAIN even though I had put it on freeze indefinitely due to the re-opening policy. I was extremely upset and disappointed by how poorly everything was handled. I eventually got my refund for the $193 that was wrongly charged to my account but when asked about the $90 dollars last year I was bounced around to multiple representatives. Cody the AGM did absolutely nothing for me and eventually I was bounced to the head office phone number which never called me back. I was even willing to compromise and at least get the 1.5 months I'd paid for but was denied despite being offered it a year ago. Aside from that the Gym itself is in a large building but holds equipment that have seen better days. Before pandemic gym was awfully crowded and there was limited machines and squat racks for the gym its size. Always had to wait for machines, benches and certain equipment even during non-peak hours. Safe to say I will never be coming back here. I've taken my money to LA Fitness instead.

anne balayboa

Went to this gym for a year because they had a membership deal for their grand opening. I liked it because it was open 24/7 but it was always so full. I was lucky if I found an empty machine. The place was always really clean though, idk why some people keep saying it's dirty. I wish it had a women's only section. I know some locations offer it but it's out of my way. Cancelled my gym membership and moved to a different gym that offered it.

Tamer Hanna

It maybe a very nice place to go and workout But don't think about Personal Training, (un-professional at all), and you may consider it scam I visited them 6 weeks ago, to check about the cost of PT, when they offer a Pack for 9 sessions @ $209 and when asked what the monthly cost after that they said it should be around this amount (based on twice a week). after 5 sessions, they started talking about the annual plan, when I discovered it'll be over $500/month (twice a week), when I discussed, they said it's their price and someone did a mistake (after I paid almost $400 registration, .....etc) Beside all that they hold my last 2 sessions which I paid earlier, and kept telling me the trainer is busy, sick.....etc and kept me away for 3 weeks, no body called to schedule and don't return my calls It's really POOR MANAGAMENT .... and I'm cancelling this membership, won't be happy to be in a place like this just looking to pull as much from my pocket

ND

Maybe the busiest gym in the whole of the GTA?? The gym has everything you could think of equipment wise and the changing rooms are spacious, clean, brightly lit with all the amenities. Staff turnover seems high and there is the usual combination of friendly welcoming (non judgemental looking) staff and then there are others... the gym is ALWAYS busy, at 5am or 5pm. It would be nice to go and not have to wait for a machine, but it is the location and accessibility that may appeal to so many members. Would be great if there was a womens only section at this gym, I'm sure it would be a hit.

Mark Hart

I've moved around to a lot of different Goodlife clubs and this facility is the best managed, large, bright and spacious. The managers are very responsive and take action right away which is important to me. Cleanliness is also a priority for me and the staff is well trained.

Deepak Razdan

Broken down machines are not fixed quickly and the cleanliness is not so great. The biggest problem is with people not taking a shower and jumping into the pool. I stopped going into the pool for this reason. Management does not bother although this has been brought to their notice many a times. Visit to the gym is no longer a fulfilling experience.

Osama Baig

Not worth it. Visitors are horrible, don't place weights back as gym is a complete mess. Please hire someone to place weights back or supervise others to do the same. Gym gets hella packed, which can be annoying if you want to use a machine or literally anything. Go to LA Fitness down the street.

sam

Been going to this gym daily for the past 3 months! I really like this location and I love that it’s 24hr The staff is friendly and the pool, steam room and sauna are clean. The washrooms and showers during the early part of the day is very clean then gets extremely by night. They should really consider having cleaners during rush hours also (evenings/nights) Beside that it’s a good gym with good machines and lots of parking space.

Noor

Such a busy location, they definitely need a women’s section here. Highly recommend.

Miranda Kishimoto

GM Jolene is rude and unreasonable. The situation I encountered there could have been turned around with a good attitude and an inch of customer service but she is miserable and unhelpful. I agree with other posts that the gym is unkept and weeknights in the women's change room there are not enough lockers for everyone. And to whomever is replying to these posts as 'owner' don't bother with your canned response. I've already contacted head office management who said I'd get a call back... Shocker, it never happened. This gym does not deserve your hard earned money.

Sofia

Goodlife was still charging me after I cancelled my membership, so I called the front desk to fix this issue. Rose, who is part of the staff, helped me the whole way through, and was incredibly kind and understanding the entire time. The problem was easily fixed!

Megan Wickens

Great design, high ceilings, brand new and very clean.

Sarah Ainsley Harrison

What an incredible experience! From front desk ambassadors like Rose to GM and AGM team like Jolene and Cody, this is one of the best locations in Canada. Good layout, clean upkeep, but best of all is the care of service from their team. A+

Kaye S

The Pros Good location, has a pool, steam room and hot tub. Ladies locker room clean. Friendly staff. Wide open space with lots of light. The Cons Very busy club and crazy busy in evening. Incompetent staff also, losing forms not doing the simple admin. Hot Yoga teachers not collecting tickets and allowing phones etc in the room (apart from May). :-( I pay so I expect everyone in that room to pay or at least be on a free trial which still require a ticket. Club could do with higher standards of customer service. On a recent visit my 12yr old son was chastised over not having his key which was rare. We were made to wait while the lady at reception (think she is new) made us wait while she served other people walking in. I don't think thats fair. This has also happened when being served and staff answering the phone and helping someone else in your face! Answering is one thing, helping is another. Overall, I like the gym and I'm happy with the cost as long as it doesn't get any steeper. Comment cards which actually get reviewed and responded too with actions would be a good addition.

Anna Aucoin [Staff]

I love this gym! The staff does a really great job keeping it clean, friendly and safe. I want to extend a big thanks to Sam from Combat. I drive from Georgetown every Saturday morning to be in her class. She delivers a high energy class (legit, I burn twice the calories than in Georgetown’s combat classes) that is full of power, fun, good technique and form. In addition to Sam’s great skill, she is always on time. Big thanks to ALL the instructors at this gym who work hard to keep the schedule on track. Thank you!!!

Arjun Rajeev Warrior

Decent place for a workout. Some areas are cramped so can be irritating. Can be costly for some new comers. Best if you have a company plan.

Kyle Farias

The issue with cleanliness a crowding has nothing to do with the staff at this facility. I'm here 4-5 days a week during peak hours, and all i could see are people on their phones, sitting on machines not doing anything... If you are looking to socialize, don't use up other peoples time. Stay home! It's ridiculous how many people go to the gym to update their snapchat stories. What frustrates me the most, are the people who leave their belongings in lockers without putting a lock on them. Its time consuming especially during peak hours having to open each locker to find belongings in them. Then they complain their stuff gets stolen. As for the equipment, they could do better when it comes to maintenance. There has been machines "out of order" for weeks. I do see staff often walking around, picking up bells and weights, but if people had the courtesy to return the equipment when they are done, the gym would be more clean and functional for everyone else.

Sam Z.

The gym itself is great, awesome layout plenty of equipment and everything is new. There is a coed pool with a steam and jacuzzi, and a cold pool. My only complaint here is the cleanliness of the gym, the men's room doesn't seem to get the cleaning attention it should as the showers and bathrooms are starting to develop a strong odour. It would be nice to see the bathrooms cleaned on a regular basis and sprayed down with chemical to disinfect the place from time to time

Doge Meme

I've worked out at different locations of goodlife and was always quite content. Some of the employees over here are very unprofessional especially YONAT. M not sure if the management is forcing her to work here coz she doesn't seem happy and that shows up by the way she treats all the members. Very rude, unprofessional and no work ethics at all. She behaves as if she owes the entire club

Osman Yusoof

The gym has great facilities and equipment but there is far too much traffic at rush hours. Often have trouble finding a locker and the dressing rooms are often a mess. Ingrates leaving towels everywhere, carrying dirt into the shower areas.

SHAH A.

Has a lot of specialized equipment and workout/training areas... Busy location and maybe not MY preferred crowd... Could be a bit intimidating for female members... Love the steam room! Sauna good too... Overall, decent gym...

Rach Rayyy

I just have to say this gym is one of the best ones out there. It does lack access to a tanning bed as well as wifi, but nonetheless it is made up for the other services like the pools and the classes. It is also in such a convienent location with it being in the centre of many outlet stores and places to go eat. The working staff are also extremely kind, attentive and helpful. I've even noticed how exceptional their training staff is and am truly considering signing up with a trainer. I've been to a few other goodlifes like downtown and the one at square one, but they do not compare to the entire facilities organization and setup, and staff members. Honorable mentions I must give are to Mark at the front desk, who is always preset with my towels along with a big, bright smile, along with Rajaa, the Hot Yoga instructor who really is consistent with all of her classes, I could just attend her classes every single day and I will be happy with just that.

Ahzaz Maqsood

I probably would never have gotten a goodlife membership if not for corporate membership. The gym itself is very large, lots of equipment, and very well equipped. The staff is all great. It's way too busy though, despite all the equipment, and could use stricter adherence to rules (weights left all over the place, equipment not wiped down, etc. being more strictly discouraged)

Kaitlyn Chorowiec

The staff are so friendly and helpful. The classes that are run are so fun and really true to the description. I've never had any trouble with the machines or amenities offered (changeroom, showers, pool, etc.). I highly recommend this location for working out and fitness classes

avinash

Great place to workout with pool and sauna. Super friendly staff. I am currently doing personal training with Sultan. He is very knowledgeable about fitness and keeps on motivating. He is very fit and that makes the training more effective.

Genevieve Huda

I've been working out at this location for almost a year now and I absolutely love it. From Kevin at the front desk to my amazing trainer Tom, I'm always treated with the utmost friendliness and respect by all the staff. Not to mention the facilities are clean and the overall energy is great!

Shiny Philip

Love the place - this is my favourite location of all three goodlife facilities that I use regularly. Really friendly and supportive staff, especially Amorel. Everything is always so clean and neat. The classes are the best part - such enthusiastic trainers and great equipment! I have already lost 10lb just by committing to their classes this month!

Nisha Hamraz

Absolutely love this gym. Its popularity is evident by how busy it always is. Amorel is always welcoming us with kindness and makes our experience that much better. Its a pleasure to see her every time I work out. Goodlife at Heartland does a good job of maintaining its cleanliness when I go in the mornings/afternoon, which I highly appreciate. Matthew and Mai are my favourite yoga instructors. I've been to many private yoga studios and they are still my top 2. Both do an amazing job of ensuring people of all levels of strength and flexibility get the most out of each class.

C Jay

Ample free parking, towel service, large floor, vaccination documents verified, full capacity fitness classes. They are slowly returning to prepandemic times. Wish they had regular late evg BodyFlow classes. I'd attend this club more if they had the classes I enjoy most, ie. BJam & BFlow. I love stretching & calming my mind before going to sleep.

Zubin Abuwalla

Every time I visit this location I get nothing but good service from the people that work there. They are amazing, cool genuine people that want to help you. Especially Mark who does a great job at the front desk. 5 stars on my behalf. He always goes out of his way to help everyone. He is an asset to Good life Fitness.

Gagandeep Gupta

This place stinks... literally, they have to have a problem with the vents or something. and the roof drips a lot. I see the front desk staff struggle to put weights away every morning or night if I go in. They must not be able to keep up because the gym is always a mess. And it doesn't matter what time you go, there is always so many people there, If you want to get a decent workout or even FIND PARKING you have to come at ridiculous hours. None of the other members put the weights away, it's ridiculous to ask one person to clean an entire busy club by themselves so I try to help. MOST of the staff is very friendly, the front desk staff try to say hello with a smile when I go in, some of them even remember your name. I had a few of them sing happy birthday to me once. They treat everyone with the same respect you show them, I've seen some people approach the front desk screaming at them or with a lot of attitude over things none of them can fix or do anything about (broken equipment, etc.). After being yelled at by customers and dealing with how busy the club is, I'd be tired and bitter too. They are clearly under staffed for the amount of people that go here. and management needs to do something about that. Something is ALWAYS BROKEN! This is why I had to start going to a different location. I can understand something being down for a few days, but weeks is ridiculous. As soon as something is fixed, it's broken again, what I will say is that the front desk staff come with you immediately (if they can - again because it is so busy) and test the machine and write it down. I don't know what happens after that but it needs to improve because although the gym has a lot of equipment, majority of it is broken. The clientele is also HORRIBLE! THEY WILL STEAL ANYTHING THEY GET THEIR HANDS ON SO LEAVE EVERYTHING IN THE CAR! A friend of mine had her phone and wallet stolen right out of her locker. They need to hire a security guard and some people to just clean the gym and put weights away. Before I started going to Square One and other smaller locations to workout, I tried to cancel my membership because it's too expensive and everything is always broken. They told me to book an appointment with a manager, I ended up coming back three times! finally one of the front desk staff said that he would help instead. I decided to keep my membership and just switch locations. I loved his honesty and diligence, I don't remember his name, but he dark skinned gentleman with glasses, he was very polite and gave me all of the contact information for the manager who seems to NEVER BE THERE unless you want to buy something.. All in all the gym has the potential to be great but needs to hire more staff and get management that actually cares about the customers.

Ghost

I’ve been to nearly every good life across Canada & this good life is the best of the best, it has everything pool , sunna , steam room and everything you need for a great work out bars weights , machines & cardio equipment. Not to mention the vibe is great there. I wish the rest of the goodlifes would follow this ones lead. Check it out you won’t be disappointed

Melisa Latini

this is one of my favourite locations!! i also visit the square one location because it’s closer to me but i sometimes drive to heartland since it’s so welcoming and a good place to workout at. i’m always well treated by the staff so early in the morning (as i enjoy the early morning crowd and ambience). the front desk representative, Mark at this club really stands out as he is always happy to greet me early in the morning & makes sure there’s a towel ready for me. the gym is always clean and it’s a good environment to work out in. this gym in particular has a good location too, close to a sport chek and other health & nutrition places which i like to drop by after a workout. overall, nothing but good vibes at this club & the staff truly makes a difference in making it a fun place to exercise!!

Kevin Prudencio

I used to go to the one at York Mills which I used to go to all the way since high school so that gym is my second home. After moving to Mississauga I was worried about switching gyms cuz it wouldn't feel the same. But after trying the gym at Heartland, I felt like I found my new home. Everyone is very nice, from the front desk staff especially Kevin!! And the personal trainers, all very friendly and not intimidating. Recommend this gym to everyone in the area and even out of the area. Great vibe, great gym ????????

cathy Sporich

I have just completed my personal training with James and I was very happy with my training. I definitely recommend James because he work with me on the areas I wanted not some routine. I would of continue my personal training with James but the cost is too much for me right now. Too my surprise, since it is a very busy location I've had no problem being able to use the various equipment. I have gone at different time during the week. So far, all the staff have been very friendly and I recommend this location.

Khan Solo

The gym is very spacious and the ppl are staff and other customers are very welcoming! Especially Sultan Khandan the best personal trainer i have known l. he shows how you can go above and beyond your limit but also take care of your body like a temple. He taught me that working out is not all about getting a stronger body and look like the hulk but it is about training your mind and body to break past your limits and boost your self-esteem and be confident in the work that you did and the steps you took to achieve it

Joe Guevara

One of the newer gyms in the GTA. I have an all club pass so never dealt with the sales people here, but the front desk staff seem nice; make an effort to say hi by name from the computer. Equipment and amenities (towel, sauna, steam room, pool, jacuzzi) all brand new. Definitely busy outside of work hours, even later in the evening.

Dic Tracy

I have been paying so much for this gym but whenever an equipment break down it takes forever for the management to fix it. Right now the steam room is down for about 4 days now. I am an electrician, and such parts can be bought locally which should’nt take a day or two. The last few times it was down , it took them more than 3 weeks to fix. Outrageous. Also, the dryer in the mens bathroom has been down for at least a month now. You can do a lot better than this Goodlife with the amount of money you charge for membership.

Gn Adri

Customer service was snappy, proffesional and friendly. Spoke with chantal and she treated my issues with a polite urgency.

Dianne Ramadeen

I absolutely love this location! the front desk personals are polite, kind and always willing to help. I love Mary, she does Pump on Wednesdays and Fridays and she also does the CX class on Wednesday. She's absolutely a treasure. She will encourage you, push to do be the best you! She's taught me so much about posture, how to prevent injuries from workouts and so much more. I was pregnant with my third child last year and without her guidance, support, constant review on my techniques I wouldn't have been able to workout till 37 weeks into my pregnancy. I was so active and healthy and I had the best pregnancy overall. I truly believe having her as my mentor, fitness instructor had a lot to do with that. She goes over and above! Jump - I was a little nervous on how I'd go about continuing my workout even after the baby. Jump staff honestly make this so easy for moms. Darshini the head Staff there is amazing with my daughter. She's patient, warm and always makes us feel so safe. Aromel is also amazing and super friendly and kind. Overall I'm pretty happy with my workouts!

Oct Yank

Best Goodlife in Ontario..steam room is AMAZING, and a game changer, and life changer, along with the ice cold plunge and they have a sauna! Their change room gas multiple shower stalls, with every machine in Goodlife, and some state of the art machines, that I didn't know existed lol. HIGHLY RECOMMEND, it's the gold standard VIP of Goodlife fitness and gyms period! The only downfall is the cleanliness of the change room, and bathroom stalls, they can be extremely sloppy and untidy at times with the flow of traffic and hard to upkeep!

Aloysius Arulanandam

Grate place to workout . lots of equipments, well arranged and maintained. Enough lockers, enough showers, dry and wet sauna and a nice swimming pool. Try , you will not disappointed.

Mustafa Alusi

Spacious, clean. They have ice pool which is simply amazing. The facility is very large and they have a lot of machine + swimming pool, steam room and sauna. Staff are friendly and overall it’s really good. Probably one of the best good life’s out there. The only thing is washroom/change room, they could use a bit of work to maintain them. But I can’t blame the person in charge, there are so many people there and they abuse the place, it’s hard to keep up.

jd fc

This was the best GoodLife club in the area when it had opened and I a short span of 3 to 4 months it has become a filthy gym. Twice in the evenings there was a strong smell of pot in the men's change room. The staff is fine unless someone complains about something. The men's side lockers are permanently locked and it is impossible to find empty lockers in the evening. It used to be a pleasure to go there but now it is turning into a dump.

Daniel MacDonald

I have been a member here for awhile and absolutely love training here. A majority of the staff are kind, polite, respectful and easy going. This gym can get quite busy at specific times of the day and it's unfortunate that a lot of members who train here do not put away their weights, or anything they use back in its place. The staff do their best to clean up and keep it tidy, but there's only so much they can do and it can be hard to keep up when there's a high volume of members coming in to train. I want to give personal thanks to a few of the workers who work at the front desk for their hard work, support, efforts of trying to maintain a clean and tidy gym as well as their continuous great customer service when attending to members. Thank you to Rebecca, Kevin Jones (KJ), Mark Talman, and anyone else who I've had the pleasure to encounter when I come in to train here.

Teddy Pylyp

“I have to say out of all of the GoodLife’s I’ve been to this is the most convenient gym for me with the location it’s based at, and all the amenities the club has to offer. I want to give a shout out to some top staff members working at this facility: Mark, Rebecca, and Yonta from the front desk who are always holding it down and doing so with a smile and confidence, and especially refreshing to see coming from different clubs.

Jaskiran Sidhu

The gym itself is very clean and also has great equipment. Unfortunately, last month my car keys and makeup bag was stolen from the girls change room. I'm too scared now to go to this gym; I think every time I go there my car will either be stolen or my belongings will be taken. I think there needs to be more security, staff members should be walking around to make sure no suspicious activity is taking place.

Arzeen Farzadi

Love this gym! Been coming here since it opened. I actually work at a competitors gym and STILL and I pay to come here. Has the cool equipment of a private gym (sleds, turf, TRX, kettlebells) and the cleanliness and amenities of a box gym. Can get super busy but you can get creative! Staff is awesome. Kevin really hooked it up for me.

Shantel Brown

I had the greatest experience at this location today I have to share!! I had a few basic questions about joining goodlife and I was so surprised at how Thushan treated me. He was so happy to help from the very beginning when he greeted me with the biggest smile! He explained all membership details and made it very easy for me to understand everything, down to the nitty gritty boring stuff. I didn't feel intimidated by him or the staff there which was my biggest fear and the main reason I never stepped foot in a gym! He definitely changed my perspective and I'll be back to sign up with him!

Jack G

This is an absolutely great gym for anyone looking to get themselves into amazing shape as the gym offers a lot, for example easy to use machines, a cold plunge, a steam room and fitness programs. Shout out to Sultan for helping me in my fitness journey!???????? Staff members are very knowledgable and are always willing to help.

John Reis

Spacious, clean well lit and staff seem pleasant. The weights are sometimes all over the place and not on the racks that they belong on. You’ll have to search for bars or ropes for the cable machines. I’ve been there at different times during the week and you’ll always have room to do your workouts. There is a pool there but you might not have room to swim as it seems to be quite popular. There’s lots of studios there, bikes, aerobics and even a hot yoga studio there. I was going to give the place a 3.5 but google isn’t cooperating today. It could easily become a 5 if they had enough staff to put the weights away, although seriously if you take the weights off a rack have the courtesy to return it to the same rack. Don’t leave your weights on the floor. Another plus is lots of parking available. Hope this post helps

Bonnie Gillen

I would like to give high praise for Amorel the Manager at Good Life Fitness. I have known her for over 2 years and she is pleasant, helpful and genuinely cares about her staff. I consider her a friend and a blessing to my life. I would also like to say thank you to Arti who is a cleaning lady at Good Life Fitness who does a wonderful job and is a joy to know. She is a very dedicated worker and is friendly to the members there. Her family has been through a lot in the past few years, but she is resilient and has a great attitude.

Y Ly

This facility is great! Big space and clean. I love to go there every Friday at 9:30am to attend hot yoga class with Rajaa. She is the best yoga instructor ever! After each class I walk out feeling rejuvenated and healed from my chronic pain. If you haven't try, it is a must. Highly recommended!!

Melissa Anania

Love that we have a great, well kept gym in heartland town centre, which offers a variety of workout equipment and classes with friendly and enthusiastic instructors. Always feels good walking in and greeted by the friendly staff, K.J. always has a smile on! Keep it up!! Hot yoga, RPM and various strength training classes are highly recommended!!!

Fenil Kacharia

The best location in GTA. It is a new facility with some crossfit options, indoor lawn, sauna, steam and a full spa. They also have a facility for kids care as well if you plan on bringing your kid to the gym. The staff is nice, cordial and enthusiastic. Me and my wife get our personal training from Sultan and Marc. They both know their craft and we are already seeing results within 1 month of PT. Highly recommend Sultan and Marc. Sultan will make sure you reach your goal within the timeline and make sure you become self reliant so you dont need to rely on personal trainers.

Martex2013

Great new equipment. Bigger than it looks from the outside. It’s actually quite large and has a pool plenty of group exercise classes and tons of equipment. I just find it a too busy and find myself waiting for equipment or walking from one end of the gym to the other. The change rooms considering how busy it gets is quite clean and kept up with maintenance. On Sunday June 16, 2019 at 11:50 am. I kid you not every chest press machine is occupied, every dumbbell bench is occupied, every flat bench press is occupied. Great gym, but just not big enough I suppose.

Abdullah I.

Be very careful signing up at this gym. Goodlife in general is notorious for hidden fees and not refunding them back. The gym is crowded, not clean, parking lot is always crammed.

Kareem Mirza

Since re-opening, this gym is awesome in the mornings. No wait times, a bench is always available, a rack is always available. Special shout out to staff member Rose. Seeing her on the floor is wonderful, as she spreads her infectious good humour and charm.

Amanda Gladman

My husband and I have been going to the Heartland location for almost a year now and the staff are all great, helpful and polite. I have to say that Andrew has gone above and beyond to help my husband and myself and he is just amazing. He is extremely knowledgeable, helpful and kind. He always makes our experience at the gym so much better.

Catherine Lu

I used to be at L.A Fitness for over 10 years and have changed to this gym since it was opened 2.5 years ago. I must say this is my 2nd home. I have been coming here consistently and love it. This is where I have seen the results and it is because the classes are amazing, the instructors know what they are doing. From the front desk, as soon as you entered, Kevin-K.J, Mark, Rebecca and Amorel are all so friendly and they greeted you and treat you with respect. and always have a smile on! On top of that, they also know everyone's name that comes in. Kevin is amazing and he tries to keep everything in place by constantly cleaning up after some members who doesn't put away the equipment. All the trainers are also super friendly and seems to know their business. Andrew & John are amazing, they would try to help me when they see me doing things wrong, or try to show me the proper way to use the machine, or even just fixed my posture. Even the cleaners are super friendly, and they really work hard to keep & maintain its cleanliness. I really love this gym because it makes me feel welcomed by everyone. I have also referred & recommend many people to this location and they all love it as well. I look forward to coming to my morning workouts. Love the vibes and everyone that works here. Thank you all and keep up the good work!!

Teresa Bragado

Has all the amenities (cold plunge, spa, steam room, sauna, hot yoga, cycling). Gets VERY BUSY! Lots of parking and open 24/7.

Jonathan D

Great and Clean Gym. Staff is very helpful as well.

Justin B

This is my favourite goodlife. It's spacious, very clean, and has a wide variety of machines. The front desk staff is always friendly and there are always plenty of towels. The location of the gym is excellent with ample parking.

Saba Khan

I just completed about 2 months of personal training with Sultan and the experience has been very positive. Sultan is very skilled and knowledgeable in his work, and took time to really understand my personal goals before beginning training. He definitely makes you work hard, but you know it’s because he really wants to see you reach your goals. He’s serious about his work and you definitely feel he’s monitoring your progress closely. He doesn’t let you give up on yourself - trust me I tried! He will continue to challenge you to your maximum ability. His training style is very approachable, professional, tempered with a great sense of humour! Despite any temporary feeling of exhaustion I may feel during certain exercises, I definitely feel good after the session, and feel like I worked out hard! I definitely would recommend him to others!

Edward P

This is by far the worst gym I have ever been too. I've been at different times of the day and the gym is in the same disgusting state each time, especially the washrooms with towering stacks of towels spilling out of the laundry bags and scattered over the floors. The members here are dirty and have no respect. They leave weights, towels, and equipment all over the place. And the staff seem to not care, but it's not entirely their fault. For a location that big I've only seen a max of 2 Motivators (Front desk) working. The onus is also on them to walk around and tell members to clean up or clean the mess up themselves but getting paid minimum wage and being understaffed encourages the attitude of laziness and carelessness. This gym is in a great location with tons of space and amazing equipment. With better management and more policy enforcement, this gym could one of the best.

old account

Great equipment choices. Front desk mostly friendly, had positive and negative experiences with PT staff. Some didn’t give u time of day others extremely helpful. Frustrated that as a new member my “welcome trainer” cancelled on me my first 2 visits... seriously. Kanjin. ( I apologize for any spelling error) helped me out, she was great.

Adam Khoda

The hot tub and cold tub have been closed for well over 6 months. Meanwhile membership prices continue to rise year in year out, yet the amenities available continue to decline. Fun fact, the cold tub has been fully operational for many months now, but it is still not open to the members. There appears to be no sense of urgency to escalate the issue or to get the repairs completed.

Quentin Thomas

This goodlife is the best goodlife i ever been too, it has alot of things to do like hot yoga, steam room which is my favorite, cold plunge which heals you from your injuries. Hot tub and many more. Especially the front desk service is awesome. Kevin my friend really motivates you to push and hit your goals, What every gym needs. I love this goodlife. I recommend this gym for someones home gym. Really really amazing people who come, good place to learn and Networking.

Jay S

Excellent gym for exercise, even in busy hrs, you 'll always find machines. However, washrooms are not kept clean, being busy locations, They should focus on the cleanliness of washroom/towels etc. It would be nice to have a clock near the sauna as well. It's a great gym for a routine workout and staying active.

Arvind Swamy

I usually go this heartland gym in the evenings. Apart from the regular complaints that everyone has about the lack of locker space and the filth in the men's change room I would like to add that this was the second time this week that there were no towels. GoodLife I pay for towel service and I expect towels to be there for the members. Get rid of the lazy staff and the management or buy more towels. The girl at the reception was not even apologetic about the lack of towels and was very curt in saying the gym is busy. Even a ten dollar membership gym staff has better manners and management. This place now sucks and it is turning into a dump. I wish I could cancel my membership. Stay away from this place and I also noticed that every time some person leaves a negative review the good life management posts a silly review saying awesome workout or something. Stop scamming people GoodLife

Amanda Larson

Besides the place being significantly overpopulated (which is expected from a new gym especially one of its location) I enjoyed the facility. The staff was really helpful me kind, one gentleman named Kristopher in particular really stood out to me. He answered all of my questions and was really helpful, funny and friendly. The restrooms can get very dirty and the facility would benefit from adding more staff during peek hours. On another Occasion I had a very nice young girl by the name of Melissa and she helped me out a lot as well. The only thing that I would say is that the club would benifit from adding aqua fit and more class times. As well as letting go a few staff members who were especially rude/loud. I was surprised that towel service was an extra cost but I guess rules are rules. Will definitely be coming back.

Narvinderjit Singh

Great lighting at night, not busy at night two separate sets of dumbells racks on opposite sides, with 12 benches good way organizing this they have a pool. Gym is pretty good I wish they had more heavier dumbells and showers are great always on 24/7. They need three leg presses accommodate members. But it's good.

Rahul R

This place is a mess. Reported the change rooms to the guy at the front desk. Looked at me and then went back to looking at his computer. Message was not forwarded or followed up on. He had no problem giving tours to new customers. As for the bad attitude, it's present. Time to enforce/educate gym etiquette. ---- Good hours and new equipment, but: needs cleaning (change rooms and washrooms are a mess), locks need to be cut at night (more locks then ppl)... and management needs to follow up on its promises to attend to issues.

Maria Datta [Staff]

This place is super crowded and very busy. Parking is hard to find. The worst is that once you sign up they make it very difficult to cancel your membership. Surprisingly only the manager can cancel your membership!! When you ask for them they have left or are busy!! After 3 to 4 trips, I was then asked to book an appointment. When I called for the appointment, mentioning my work times, I was told that the manager is not free in the evenings although is technically in the gym. My husband and I are paying for a membership that we do not want. The manager was always available when it came to buying personal fitness packages, but has now miraculously disappeared. Please do not fall into their trap. They are nice to you only till you sign the dotted line. Then its your money that keeps getting deducted from your account. My advice find another gym just like I plan to.

Cristine Kamar

My parents and I have been attending this location since it opened. Me, only when I can due to work but my parents are both regularly attend classes. I can't speak for other people, but it's hard to make it to the gym and when you do go it can be very intimidating. I cannot thank Andre from this location for making all of us feel right at home. One of the ladies in the class said there was something different about Andre compared to other instructors... I agree... I'm don't know what that is and where it comes from but the connection he is able to form with you is simply inspirational. If you have chance you should try out the gym here. It's always clean and the staff is super friendly!

K Frais

I gotta be real, this club got all the amenities I need. Although it does get busy sometimes and I seem to only make it in when it’s rush hour, but can’t complain much since a gym after all is a gym. So I really got no complaints. I wanna give a shoutout to Mark, from the front desk, since this guy holds it down constantly. Before I’m even able to scan my key tag, he’s got the number of towels I want preset with a big smile on his face, what a friendly associate working. I know he works the early shifts too which is insane but his energy and passion is enough to get me in the gym. If you see this Mark thanks a lot, and keep it going, young man! An easy 5/5 for quality service and an exceptional and functional gym.

stephany pere

This location is amazing . They greets all members in the morning with a smile and pleasant comment. They knows most members by name which is incredible. They are truly an asset to Goodlife. Mark is an amazing trainer. He is attentive and cares about me as a person. He shares his knowledge of health and fitness as i train. He makes the workouts just enough to push me to my goals and at the same time he makes it fun. Really I like this locación the people is so friendly. All the workers.

Mia Victoria

I Love this gym, brought my 3 year old to the child care area, the girl who worked @ JUMP was amazingly friendly. I was very impressed with her smile and customer service. Some of the members at this location are weird, sometimes people leave paper towel in the cup holders of the elliptical machines, probably forget to throw them out, saw a member take the paper towel and throw it on the floor. I asked this member if it makes him feel good to throw stuff on the floor when there are trash bins everywhere in the gym, but he didn't speak English. People like that should be kicked out. Front desk staff are pretty good, whenever I come in they are friendly and say hello/goodbye but not as professional when all the staff are behind the desk and talking to eachother. This club gets 5 stars because it's new, it offers a Jacobs ladder which most clubs don't have, and it has a cold plunge (my favorite), a dry sauna (it's clean) a steam room (which never works in the evenings) and a hot tub and pool. The only con is probably that the steam room doesn't work in the evenings, and some of the members.

Biryani Coin

Tandoori flame is across the street but you still get the aroma inside the gym. The locker/change room is always a mess and so is the washroom. Over crowded at all times by people who are there to socialize more then exercising. The management need to read the reviews and work on rectifying the issues. I have tried this gym 3 to 4 times but always been the same issue. I have been going to the mill creek location even though it's much smaller and older equipment.

Marie

I regularly go to the Body Pump class every Wednesdays for the past 2 years, but due to my changed schedule, I went to the Tuesday class at 5:30 pm as an exception for this week. I had to leave 10 minutes early to make it to my Chiropractor appointment and the Asian female instructor yelled at me sternly in front of the class, "Do not put the weights away!" She did not even look at me. She looked into the distance angry. I told her I had to go. She said to leave everything on the floor then, and that I had the opportunity to leave from track 4 to track 7 and to respect the rules. I wanted to stay for as long as I could before I absolutely had to leave for my appointment. If I decide to stay longer and leave at a later time, what is she going to do, put a gun to my head? What if I wanted to stay for track 4 to track 7? If I wasn't allowed to leave, is she going to hold me hostage? I proceed to take my belongings and as I leave, she says, "Can you roll up the mat at least?" The whole room was silent while I went back to roll up my mat. She humiliated me and I will never go back to her class again. Her behavior was absolutely unprofessional. I did not expect that from a gym that advertises itself to be welcoming. I felt far from welcomed. However, Jerry in Body Pump and Stephanie in Body Attack are fantastic instructors. This was my first experience with this Asian female instructor and I will never go back to her class again after my horrific experience with her. I couldn't believe how rude she was and how she treated me as a customer, especially a regular gym goer. I hope management will read this review and take action.

Peter W

I have been a member at this club since it opened. It is great value for the money. It is a well run club. The staff is great, especially Amorel who is always smiling and has a positive outlook every day I talk to her. She is also one of the hardest working staff members I have ever seen. She is always on the move.

Sami K

Few gym members are callous or may be ignorant.... they leave gym equipment lying around that is a serious tripping hazard, hope some preventive measures are taken. Honestly the staff and place is great, just to be fair

George Jia

Very spacious gym. Plenty of new equipments. The pool area is great with addition of a steam room, cold plunge pool and whirlpool. Membership fee is reasonable, however sometime the sign up fee can be high. Although the place is constantly over crowed, and some of the members can be rude.

sanjay bindra

Very Spacious and exciting workout place . Plenty of parking available , surrounded by hundreds of Restaurants and Shopping stores . Very near to the Hwy so easy to reach and faster come back.

Shan

Always. So. BUSY. Location being what it is, can't be helped. Impossible to get machines without waiting. I've had to wait for treadmills even at 9:30 pm on a weekday. Men's locker room floor is basically brown from all the outside shoe dirt + shower water mixing, needs to be cleaned more often. Good setup, just suffers from the sheer volume of people using this gym. Helps that it's 24/7.

Patrick Reilly

GoodLife Heartland is fantastic! Equipment is new and the gym is always clean. The staff are incredible - helpful, courteous, and professional - and the customer service is excellent. Would highly recommend to anyone.

David Agaybi

Horrible, horrible gym!!! I had my cellphone stolen by a couple of teenagers while on the massage chair. Complained to the most careless manager I've had to deal with. The staff treats you like garbage because they're young and the organization is strictly focused on income from personal training rather than a comprehensive customer focus system. I yelled at the staff once calling them all a-holes and wrote a letter to the head office. One day I went back and threw up on the entire treadmill I was running on and then took a shower and left. It's business as usual. I had to give it one star to post this message. If you go here be ready for a disgusting men's change room and disgusting people in general. As soon as I find a better gym I will sign up immediately! Stay away from this atrocity.

Adam rocks

I've been a member with Goodlife for many years now. I have a to say this Goodlife location is my favorite i drive from Milton just to come to this location cause its the best location I've experienced. The staff are helpful and professional with any questions you might have the Assistant manager Cody at this location has always been helpful if I every have any questions or concerns that I need an answer to, he's very professional and helpful with making members have the best experience for them. the club it self is huge largest Goodlife I've ever been in so lots of space to workout the machines are clean and in good quality. the club is always clean every time I come in staff are wiping down machines and equipment constantly. I would recommend that if you want a great gym, that's clean the staff are professional and very helpful and lot's of space to workout to achieve your goals this location is the best for that. 10/10

Laura90

I just completed my personal training with Mark and it was sooooooo amazing!!. He is so much fun to work with. He motivated me and pushed me hard during my workout to reach my goals and other things in my life! including my personal goals. what else can I ask for!. Also, he customized my workout to focused on all the areas that I needed help with and I am seeing amazing results. I highly recommend him!! I would have continued with Mark but the cost is a lot for me right now. However, I singed up for bootcamp with him which is at a very reasonable cost for me and I cannot wait to start! My review for the gym in general is that this location can get over crowded during rush hours but its very close to my home which is why I am still coming here. Also, Its really big and they has a lot of equipment but can still get over crowded :/ I think we need another GoodLife in heartland!

Attique Rahman

The staff are pretty awesome,I have been going here for over a year but unfortunately I don’t think enough is being done to keep the place clean. It’s kind of always put on to the customers using the facility but that’s not entirely correct. Locks are broken on the doors in the men’s shower area and have been like that for many many months,the showers are rusty,there are only a few cleaners around and especially in the evening when it’s extra busy. Yes people should not be throwing towels on the floor and walking away but for those of us who don’t do that also have to suffer. Toilets are filthy and once again if you had enough cleaners these would be maintained better the frustration is that there are responses from management that things will be looked into but nothing really happens. It is an absolute full on responsibility of the business owners to maintain there business at all times rather than blaming customers. Machines breakdown and take for ever to get repaired. Seriously considering another Gym.

Matthew Awad

The heartland location is a great gym to workout at. The larger size allows for a wider variety of machines that I haven't seen at other smaller gyms. It can get busy usually after everyone finishes work, but you'll still be able to get your lifts in. Mark Talman who works there is a great guy to talk to. His own experiences at the gym makes him super helpful and easy to get along with. I always see him returning weights and working hard tidying up the gym. 5/5 would lift again.

Anusha Perera

Great location and facility but the lack of management is turning this great club into a disaster. The steam room does not work properly, the cold plunge is dirty. Club members do not shower before entering the spa area which is a serious health issue for other members. Members do not shower and dip into the pool and hot tub, after burning 500 calories on the weights and bikes. I will also be writing to the peel region health on this concern.

Sudhir Misra

I've been with Goodlife for over 4 years and this is my favorite location. The staff are great and the Jump program is amazing. Amorel has been our advisor and always welcoming when I bring my kids in. From helping us get checked in to helping me bring the kids into the jump program, she always goes above and beyond her role to make my experience at the gym better. The Jump program is very welcoming to kids and provides a big open space for them to play. The girls at Jump always have fun activities s set up for the kids (from arts and crafts to story time) and even assist with their snacks. The girls always help make sure your kids are well settled in and having fun. I would reccomend this gym for anyone looking to sign up.

Komal Lamba

I have been attending this gym for personal training over the last 4 months or so and I would like to say that I have had an amazing experience. I had a very bad experience at a previous gym with my trainer, and am so thankful I now have met both Kyle & Roxanne. I had explained to Kyle my previous experience and how I really needed someone positive and experienced to help me. He immediately connected me with Roxanne. Roxanne has helped me achieve my goals in just 4 short months. She truly cares when she trains her clients, and tailors each program to you and specifically to how your feeling and body's capability each week. She focuses on every detail! She spent a lot of time correcting my form and mobility, and working on nutrition something my other trainer never did. ( For example I can now touch my toes- when I have never been able to in my life!) I now am more motivated and confident to work out on my own and look forward to progressing further. Thank you so much Roxanne!!!!!!

Bernard Bois

I joined this gym in October 2018. I haven’t been at a gym since high school, and at that time, was out of shape and in chronic pain. I decided to do something to improve my health and signed up for personal training. Well, I got my life back in no small part thanks to the skill, dedication and encouragement of my trainer, Natasha, who’s been simply outstanding. If you think a personal trainer is someone who just tells you ‘give me two more’ you’re totally mistaken. Natasha knows her business. She set me up with a personalized training program, which accounted for the fact I am disabled (BK amputee) and she took the time to teach me how to exercise for maximum benefit. I can now do things I thought I’d never do again. Yes, PT is not cheap, but that’s the best investment you’ll ever make. One small downside: this gym is very busy in the evening. If you can, come earlier in the day.

shivam maggo

Worst service at the desk. The person name julian at the desk is pretty rude. They gave us the membership offering so many things along with the visitor passes and when we had the visitors with us along with the passes they denied the entry and julian at desk was very rude and ask our visitors to leave and telling us come in the morning but the gym is 24/7. Worst experience ever selling membership with attractive services and denial at last. He told me at last he wasn’t there when we purchased the membership so he dont know anything.

Don Fleming

Gym is poorly managed. Always lots of broken machines. And changeroom always smells. Needs more ventilation and more attention. I've been to almost every Goodlife in the GTA and this is the worst!

Mohamed Mohamed

I would like to thank Victoria for her hard work and especially for her sense of safety diring the pendamic. Several customers don't follow the mask rules, and I saw her diligently asking them to put them on. I hope she would be rewarded for looking after the safety of everyone.

Rob Me

Literally the messiest gym I’ve ever seen. I work all over Canada, so I’m always going to new a new Goodlife somewhere, and this place was hands down the largest disaster. 50% of the dumbbells were randomly strewn across the rack, the other half were hidden around the gym like an Easter egg hunt. Bars all had weights left on them, plates laying around everywhere. I don’t really think the staff could keep up if they tried, just a gym full of disrespectful people.

Lais Gorgatti

This is a great gym facility, lots of space, plenty of machines and the classes they offer are also great! However, unfortunately really lacking in the customer service and particularly management aspect. With the exception of the front desk customer service. They are always very kind, friendly and helpful! My experience with their management and personal training department was terrible. After purchasing a personal training package and never properly receiving the service, due to a number of issues encountered along the way, I requested a refund. I received a partial refund, due to issues on their end again, and am still waiting, over 3 months later, for the rest of my money back. The staff and managers are unable to help and oftentimes not offering the best customer service.

SEL

Great facility! Always clean and very spacious. And even better staff! Very friendly, approachable and willing to go the extra mile. I've been attending this gym for over a year now and it is by far my favourite Goodlife location.

Adith Mathew

A bit crowded if you go around 5-8 pm. Even if it is busy the gym is HUGE so there is plenty of other things you could try. The turnaround on fixing broken equipment is quick too which is really impressive considering the volume of people who use all the equipment at this particular gym.

Andy S

Spacious facility. Reduced wait times and it is a newer gym as well.

Dle A

I went in to manage my membership. I was promptly helped by Julian, who was professional and helped me out quicker than I thought I’d have to be there. Update: upon reviewing my accounts I saw goodlife continued to withdraw money from my bank account after I cancelled my membership. I called and was told I don’t have a membership but I have a positive balance, which will be refunded back to me… very unethical and boardline fraudulent. How many other accounts does goodlife continue to charge after cancellation?

mandeep Chhabra

They have the worst account management, I am chasing them since last year to cancel my membership and PT sessions. they charged me for PT sessions so no refund was issued so I had to use them , I had emails exchanged with different people told them at different times not interested but still they are charging for membership.

Mayank Yadav

I am currently a member here and just not happy with the quality of equipment here. Pretty much all machines are incredibly worn out with one or more parts on many machines broken. If Goodlife can't live upto the competition where gyms like Planet Fitness having way better and newer machines and membership prices are 1/4th of what i pay at GL, what's even the point of going to GL(i used to go to a Planet Fitness before first Covid lockdown). $75 compared to $15 with pretty much same Gym space and equipment quality...??? I would prefer $15 for PF which only lags for not having a pool.

zamila mohamed

Have been going to this gym since it was opened. Great environment and so are some of the people working there. Amorel, always pleasant, great personality and excellent people skills. Yonta at the front desk is always smiling and helpful. Great place to workout.

Salma Siddiqui

Overall I love this gym! The classes are excellent and I enjoy their green space where you can use the ropes and jumping box and tires. The part I love best is the care at Jump! I cannot say enough words about Darshini. She is a fantastic caregiver and I have taken my daughter to her since she was 8 weeks old (now 1 years old). I truly appreciate her and I will only bring my daughter to this jump centre due to Darshini and the other ladies care they give to my daughter. One suggestion to this gym, please find some cleaners who know how to clean after classes and around gym. Hair is everywhere. That is my only complaint.

Bedis 6909

My wife and I signed up for yearly corporate membership and started working with a personal trainer. We were so impressed with him that we signed up for a 6 month personal training contract. Within next few months, most of the PTs including ours left Goodlife. We want out of our PT contact free of charge. They want to charge us a penalty. We are so disappointed with the gym staff and no longer want to deal with them or even go to that location for workout. We are even considering joining another gym. Very unprofessional staff. We keep getting letters from the corporate office and we call back they ask us to call the gym. No one calls back from gym even after leaving multiple messages. Like no one wants to deal with the situation. Again, very unprofessional. This is how you run a business. I won’t be surprise if this location goes out of business in the near future. I wish I had anything good to say about the gym and it’s staff, other than our PT was great.

Peravina Sarva

Definitely a huge upgrade from Fit4Less - a great gym that offers plenty of different classes, wide variety of equipment and excellent support staff. I decided to sign up for personal training a few weeks in, and was paired up with SULTAN - HANDS DOWN THE BEST TRAINER EVER!!! It's only been a couple of weeks and I can already see drastic improvements in my endurance, strength and overall mindset to working out. He possesses a lot of skills/qualities that you hope to find in an excellent trainer. I know Sultan has my best interest at heart - he is not only helping achieve my goals but preparing me for the long-run. Highly recommend! He'll definitely change your life :)

Ahad Qureshi

For the most part the gym is pretty nice with up to date facilities/machines, I usually go early in the morning or in the afternoon therefore I do not experience a heavy influx of people. However I sometimes come in the evening to swim and the gym can be quite busy. The staff at this gym are very friendly and always willing to help out. A girl named Melissa was super friendly and helpful in adding some services to my membership, definitely very nice to have good staff who take their time to help you regardless of how busy they are.

Moe C

love going here when I am in the area. Gym is huge with a lot of machines. change room is a bit dirty but staff is nice. will be coming back when I can!

Robert K

I absolutely LOVE this gym! What I love most about this gym though is the customer service I receive from one of the front desk staff named Mark. He is always going above and beyond for the members of goodlife. I recently signed up and the minute I walked through the door Mark showed me superb service! He introduced himself to me, shook my hand and gave me such a warm welcome. At that moment I knew I wanted to be a goodlife member. Ever since then every time I come into the gym and I see Mark he greets me by my name and is always introducing me to new classes. So far I have done the cycling class and the body combat class (Mark recommended those two so far) and I love them!!! I can't wait to try more classes and get into the best shape of my life with the help of goodlife and Mark!

Zachary Leviathinnn

AMAZING GYM I can’t emphasize it enough, it’s got all you need, a bunch of weights, aerobic classes for people that are into that style of working out, and everything more! The staff are so friendly and genuinely welcome you into the club, I am always greeted by a young man named Mark, when I come in on the weekends, such a bright and warm spirit and so so welcoming. Love seeing someone that is always willing to help with any issue that may be present or even to have a quick chat with. If you’re looking for a gym this is your place, take my word for it!!!

Larry D

Hello, to those that care to read ratings before planning on signing up, just be assured that if you want to pursue anything fitness, this is your place to be! It has various cardio/weights machines, dumbbells, hot yoga studio, cycling and aerobic classes, along with a swimming pool. That is all the amenities you could possibly need for the gym. The staff are keen on making your experience in their facility the best one yet, by greeting you at the entrance and accompanying to anything you may need. They are also constantly hustling in the club trying to make sure everything is clean and well managed, like picking the weights off the ground that some members “forget” to re-stack. One MVP award I have to give away though is to one of their associates is their motivator Mark, he’s going above and beyond, always having towels stocked up and preset for members, he genuinely acknowledges all those that enter the club, I’ve seen this young fella in action and am impressed by his work ethics. If you do come across him, be sure to give him a shout and show appreciation, as I already know he’ll greet you with a big smile and shake your hand. Don’t overlook this club and their staff!!!!!

Kyle Buller

Great gym! Friendly staff! People always smiling and very welcoming. I signed up for personal training and my trainer is Khodi Ellis - very highly recommended! I lost almost 40 lbs. with him in 3-4 months. Recently, I've been slacking, but Khodi is comfortable to talk to and is always looking for ways to get you back on track! A real motivator with a calm, caring demeanor with a wicked sense of humour! Khodi makes this gym a definite 5-star for me! Equipment is well maintained and gym is organized considering the high volume of members (especially in the evenings).

Avinash Shahani

Came to work out on Sep 7th 2021 at 4 am to see a sign that you open at 5 am. Your app and website says 24 hours. You have a lady working the morning shift not sure her name but she is the rude and unprofessional. Employee is a customer service industry should show some professionalism then her. She has her good and bad days but her bad days are being rude to people. Personally it doesn’t show the value of goodlife fitness. Your gym is great and I have been coming here for years now. Someone needs to speak to her by the way. Thank you

Ranya Dakak

Awesome gym! Everyone is super friendly. My trainer Roxanne is amazing!!! She’s supper patient and always tries to find better ways to keep my workouts effective. She’s also super motivating and truly cares about my progress. I love training with her because she makes every session fun and exciting!

Malav Patel

This heartland GoodLife is my favourite location to workout, there is lots of room to workout and the gym offers a wide variety of selection of equipments that can be used. The staff is alway super friendly and helpful staff whether it’s the personal trainer or the front desk help employee like Mark Talman. I would highly recommend it to anyone who is looking for a clean and great place to workout!

Justinkyle Jodhan

Every time I go to this location I get nothing but good service from the people that work there. They are really cool genuine people that want to help the community through that gym! Especially Kevin who does a great job at the front desk. 5 stars on my behalf.

blxck mxjestic

From the moment I came in to sign up for a membership to the moment I walked out the door I was met with the most pleasing, astonishing welcome and tour from Julian. He immediately had me sold and now I am trying to sign my wife up with him as well. I am there every other day and he remembers me every time I walk in or wave and always asks me if I need anything. AMAZING SERVICE. THANK YOU!!!!

Kurtis Wonnell

Great atmosphere and all of the staff are very welcoming. Been a pleasure getting to know Kevin since I've been going there as he's always making sure everyone is happy and everything is running smoothly. All of the trainers are amazing at what they do and are extremely knowledgeable for new people looking to get into a workout routine.

A R

Great equipment and staff has always been friendly. Gym is clean, but the washrooms leave something to be desired in terms of cleanliness. Not entirely staff's fault though, as there are so many people there.

R R

Convenient location, awesome classes, nice staff. Very crowded at times, that’s why I try to go early morning, very impressive to be welcomed by a young man Mark, who always have a great, positive attitude, a personalized greetings, he goes out of his way to help every time, Mark you are awesome! Also I would like to mention Cynthia, her classes are super, she guides us through the whole hour with a smile, excellent work.

Melissa Martin

Review based on members: The staff are great and there’s a good selection of equipment. However, some of the members have issues. I find that when you are a female using the machines, the guys will try to rush you off the machines. Lol they won’t bother any of the guys working on the same or similar machines. Gee I wonder why? Ah I guess it’s because I’m female and not such a threat to you. Some do not understand the idea of personal space either. Sometimes these members don’t even ask if they can share a machine with you. They will just jump in between sets and you’re stood there wondering what the hell just happened? I also find it very fascinating that a lot of the members love to throw their weights. I say it’s fascinating because most of the weights that they throw are not heavy at all. On a couple of occasions, I’ve nearly had my personal items damaged because of these members throwing their weights close to my personal times. It’s quite vexing. I won’t be renewing my membership and will be heading over to Olympia. I’d rather pay the little extra a month to work out among other gym members who exercise some gym etiquette.

Rob OC

Broken Hot tub -- Same status for the past several weeks if not months.

Natalee Walsh

I had some questions about my membership and Chantal was awesome! Was super friendly and informative, she answered all my questions and seemed really knowledgeable and willing to help. Overall had a great experience.

Eric L

This gym definitely has to be one of the busiest locations out there and I can tell why. It’s literally got everything a gym could ever need while still being affordable with all the amenities offered. I was figuring out between which gym I wanted to invest my time and money with, and this was what I ended up settling with. This has had to have been one of the smartest and wisest choices I’ve made of my life. Ive lost roughly 8 lbs and am increasing my strength little by little, for that I’m very thankful. The staff keeps it held down constantly, like they are legit insane to be able to handle such a large volume of members in the club, and that’s like always. I’ve seen Mark definitely holding it down at the front desk like no other, picking up the phone calls, distributing towels, and handling member issues left, right, and centre. This guy deserves recognition, and I can only imagine extreme training these associates get to manage it all. All the best!! :)

dea llupo

The gym is amazing with a lot of equipment. The staff is friendly, especially Taj. He does such an amazing job to ensure that all members have a better day once they enter the gym. Best motivator there!

kavish kumar

I really loved going to that gym because of the way the employees treated me and other gym users. They made us feel comfortable all the time. My best experience was with Mark Talman, a young employee who treated me like a friend and was always there whenever i needed his help.

Alissa Stass

A very well kept together gym, organized and clean. So many accessible class programs, and wide variety of machines and weights. I’m very thankful for the motivating and friendly staff members at the front desk. They are always smiling and filled with so much energy, and I already know they’ve got a lot to work with from what I see. Rebecca and Mark are exceptional, they are always on top of things, and I remember when it gets real hectic due to the amount of people attending hot yoga, they are able to control the high volumes of people and neutralize the pressure, impressive to see.

Fadwa F

Amorel is the star of the club, she will always greets you with your first name and heartwarming smile. A big shout out to the early morning and Sunday morning front desk staff for being so pleasant and so polite, and getting you in a great mood before your workout even starts. Of all the Goodlifes I have been to since I joined in 2002, this is by far the best and friendliest front desk staff. Keep it up!

Jonathan John

Goodlife fitness has to be the best gym that I have ever been to. I like it because it’s so close to my house. The staff is super friendly. Sarah, Yonta, Max, Sam just to name a few. Jolene and Andrew are wonderful managers! I love coming right after work, it is really empty and I enjoy the assistance that Kevin serves with a smile ????. Will definitely continue to recommend this gym to friends and family! ????????????????

Saba S

I came in for a free three day trial. Thought it would be relaxing...instead I came in and got a hard sell. Their was no letting up. I just wanted to try the gym. I left with a 4 day trial personal trainer, an extra cost and a 14 day trial of the gym and they got my bank info. This is what I disliked most about this gym. The false idea that you are offered a free 3 day trial and you come in and it’s a hard sell. Otherwise I enjoy this gym but just a warning to anyone who doesn’t want to commit to giving banking info on a ‘trial’ basis.

007himster

Drove for half an hour to get here only to be told the pool is closed. Asked the lady at the reception why it's not updated in the website and she said she doesn't know. Other locations close at 6pm. On a Sunday? First time I heard a gym closing at 6. Very overrated gym. If you're looking at becoming a member don't bother. Everything is always closed or broken.

Faisal Jamil

This is the worst gym i have ever been to. I have been going to gyms for over 20 years. I have rarely seen the bathroom clean. I live in Mississauga and i'm embarrassed how people can't clean up after themselves. Towels and garbage everywhere. The gym doesnt do much about it either. Went there tonight at 8pm. Spent a few minutes just to try and find a locker. Made my way out to the gym. Everything was jammed. I asked the front staff on the way out if they are doing anything about the lack of lockers, they said no! They further added they have no intentions of limiting the number of members. So the place is already beyond capacity, and they want more. Save your money and the headache, do not join!!

DJ Anupol

This is my favourite gym and location! Since 2013, I have visited many Goodlife Locations (Millcreek, Meadowvale Town Centre Square One, Bovaird, Scarborough), and all the other commercial gyms in the GTA. I really believe what makes Goodlife Fitness Heartland the place to get the best workout is because of the people who work there. From Customer Services Reps (motivators) to Personal Trainers to Managers, everyone is friendly and supportive. For example, I spoke to Rose for a good amount of time over the phone, and she was polite, very positive, and reaffirming of my fitness goals. Sometimes when people inquire questions through phone calls, the staff can't wait to hang up and get on with their day, but this was not the case here. I was really impressed how much time she invested in me over the phone. IMO, this is the IT Factor! For others it can be the Sauna, the jacuzzi, the swimming pool the cold plunge and etc, but for me it will always be the people. Take Care DJ

Toronto Own

I just wanted to say that this goodlife and the manager cody is a awesome guy and a great gym i had some issues with my membership and he was soooo helpful to resolve the issue i moved from yonge and sheppard and since then i am really enjoyed this gym and i cant say how grateful and happy i am to be a part of a great club thank you guys for being amazing at your job and really helping people and providing great customer service and if anyone has any issues at this gym i totally believe that you should address them and from my own experience they will be resolved accordingly just again cant say how happy and satisfied I am with the great service hope you find my review helpful to join this goodlife and to get in the best shape thank you again to the staff God bless you all

mister tesco

This is the first gym I ever signed up with and I’m confident I won’t be changing to any other branch. This gym alone beats out the competition with all the services they have to offer along with such an accommodative staff. One of the staff members Mark from the front desk actually took his time to introduce me to the classes, and has even recommended certain machines for my workouts. He’s really patient and knowledgeable, and is constantly friendly towards other members from what I’ve seen. He’s a superstar!!

Amit Pal Singh

Pros 1. Central location with lots of parking. 2. Lots of new machines. 3. Group fitness classes are great 4. Hot tub, sauna , pool Cons 1. Bullies Aug 3,2019: A big bloke working on the squat rack next to me picked up an altercation with me.. I was using the squat rack and left a 25 lbs on the bar when I was done.. a big guy who was working on the next machine approached me and swore at me telling me to take the weights off the bar right then.. I did so and admitted my mistake ..he swore at me again and told me to put the plates back in the rack.. I told him that I put them on the floor where I found them.. he told me that it is because of people like me that the place is f*** up. I am shaken by the incident.

Jeff Patrick

I enjoy working out at this gym. I also use the pool, whirlpool and steam room. The staff are always in the pool area checking the PH levels. I am not a natural morning person, Amorel who works in the mornings always manages to put a smile on my grumpy morning face! For members who might read this review, if you have an issue or see something that needs attention in the gym, let Amorel know! You can see she loves her job, and she takes pride in making this gym an enjoyable experience for all members.

Johnathan Cox

Forgot my tag to sign in and was quickly greeted by a polite man named Cody who helped me out very fast. Place was very clean.

Bryce Lanson

enjoy this gym a lot. sufficent equipment, change rooms are dirty sometimes but the pool is good and the sauna feels good after a workout. it’s always busy when i’m working out but it’s managable. as for staff. front desk is welcoming especially mark and i think his names chris. nice guys and good motivation before and after workout. haven’t had a personal trainer at this gym but i see them working with others and they seem happy. could use more maintance on the floor and in change rooms but good gym.

M Elmo

I usually don't write many reviews but I felt like I had to this time. It is amazing what you can accomplish if you do not care who gets the credit. That being said, one particular instructor deserves all the credit in the world. Fadwa, at the Heartland Goodlife has been by far the most motivational instructor I've seen. I even make the extra drive just to attend her RPM and Bodypump classes because I know I'll be getting my workout in her classes. The confidence and motivation at her classes have made me step out of my comfort zone and enjoy my time at the gym. I actually look forward to it! Sometimes the individuals that go unnoticed are those that need the most recognition. The Heartland Goodlife gym is lucky to have Fadwa and her enthusiasm, giving it 110% every single class! Well done and thank you for allowing me to enjoy my time in your classes.

Frank Carvalho

Just finished my personal training with James. Would have loved to continue if not for the cost. James is a great personal trainer, very knowledgable and helpful. I feel confident in meeting my goals with the foundation James had helped me build. Great gym, awesome atmosphere, friendly knowledgable staff. Only one thing, change room need to cleaned more often during peak times.