We have the feddbacks of real people like you who consumed the products and services of GoodLife Fitness Winnipeg Kenaston (Gym) around Manitoba territory (Canada).
Right now the firm gets a rating of 4.1 stars out of 5 and this score has been calculated on 127 reviews.
As you can read, the average score it has is good, and it's founded on a very high number of reviews, so we can think that the evaluation is quite reliable. If people have bothered to rate when they are happy with the business, is that it works.
As you know, we don't usually stop to give tatings when these are correct and we usually do it only if we have had a problem or issue...
This Gym is included in the category of Gym.
When I first set up for the membership services, I was not told that I cannot cancel the service within the first year. I first called to pause my service when I had a vacation and the agent told me I could hold my service but I cannot cancel it now. Today I called to hold my service again and agent told me I could pay $99 for the early cancellation fee to cancel it earlier. And also if I keep the membership the period extend to June next year since I have 5 months to hold my service. I know I am just one of your millions of customers and you probably don’t care much, but I still think this is very unacceptable. I have the right to know EVERY policy rule up front when I tried to sign up for membership and the sales should not try to hide any disadvantage of the policy just for the commission.
Looking for gyms in the area and Alyssa gave me honest help for the best options available to me, definitely appreciate the assistance she gave me!
I like going to this gym because its on my way to work, but lately staff from the front desk specially the blonde young girl has an attitude. I have a towel service and every time i ask her she looks like she mad. So now i just try going to grant park seems like the staff there are friendly and nice unlike in kenaston. I hope when they move to bishop they will change the front desk ladies.
Been here for a long time now, Harry and Matthew great persons. good customer service.
Very nice gym, employees do a great job of making members feel at home! Especially Harry!
This goodlife is the one you can always count on. I have been going here for a long time and the staff especially Harry are always friendly. Come see this one if you're looking for a serious workout and no fooling around. The people here and the atmosphere can't be beat.
I started off my experience with a tour of the facility, and right from the get go I was blown AWAY. I was greeted by Brock and I must say he was BRILLIANT! I could tell by his speaking style that he was very passionate about fitness and health. He showed me the facility and all the excellent equipment and services that they offer. I originally was a bit wary about how the "Gym Life" would work during this COVID-19 pandemic, but he took me through all the safety practices that GoodLife has put in place and put my worries to rest.
I believe that have the biggest variety of equipment from all the GoodLife gyms in Winnipeg. I do miss the TRX station though. Trainers are super friendly. And the place is almost always being cleaned.
Love this gym, has all the amenities, treadmills all over the place, lots of free weights. Side note is that they are closing this gym and it's moving off of Bishop (north side) excited to see the new gym!
Overall good experience... go early or late because it gets packed so quickly. Friendly staff and overall everyone is respectful. Love the GoodLife membership because you can go to any location which works well for me. Also the massage chairs are alright
Excellent gym, friendly staff and mr. Harry helped me alot.
Caution guys, never never never sign up for Personal Training Program at this location. They are super nice and responsible when u sign up. However when you wanna to cancel the program, they will tell you the blah blah blah manager is not available and will call you back ...They will never call you back, and keep deduct your money forever
Waking up early to go to the gym is not an easy task, but knowing that you are going to a place with a very nice infrastructure/equipments it helps, but if you really want to know why this place deserves a 5 start review it is because of its employees. Having people like Luca, Jeremy, Katie and Dana in the morning crew it is plus. Rest assured that they will receive you with a big smile and a positive attitude that will help you to push harder. These people makes this gym to go beyond a regular gym. I'm really happy about it and I think you(reader) should give it a try. I'm pretty you will not regret.
This is the best and safest gym in the city, been to other big gyms around the city but this one so far is the best one. The entire staff welcomes you with great attitude. Moreover even all the people who go there are wonderful. Since covid they have been extra cautious and have been going above and beyond to help everyone out. Shout out to the entire team of GoodLife Kenaston.
Great Place, gets packed fast but that is because it is a good location. People are friendly, nobody I saw leaves their machine without cleaning it and the Customer Service is pretty nice and helpful. Especially when I forgot once my lock and the nice lady let me leave my bag in the counter area with her watching it while I worked out. Very nice!
Been going to the gym in the evening for a few months now and it's been nice. The front desk people are awesome and it's always decently quiet and clean. Only issue I find is that weights can be everywhere or sometimes some of the important workout tools can be broken like the flat bench. I would recommend it out of the few gyms I've tried in the city so far.
Out of all the GoodLife's and other gyms I have been to, this is by far the best out of them all. I think one of the main reason’s I go to this location is for the atmosphere and the amazing, friendly, and motivating morning crew. Luca, Jeremy, Katie, and Dana will always greet you with a big smile, a positive attitude and will motivate you to push hard that day when you would rather be in bed counting sheep then working out.
I have been going to this gym for almost 2 years! The staff is wonderful, very kind and friendly; Harry always greets me when I come in ????. The gym itself is clean. Recently I acquired about a personal trainer and I was assigned to Vivian... let me tell you, if you want someone to push you hard and "die at the gym" she is your go to! She's pretty amazing and every session I have with her I'm wobbling down the stairs and covered in sweat. ????
Decided to update my review from 3 years ago. Current morning staff is absolutely the best. The club is clean and they do work hard to go over all the latest strict cleaning protocols. I've been in a number of clubs and chains in the city and that is my favorite one for sure
I have been very skeptical about coming here considering I've been used to a CrossFit gym. After coming for 2 weeks, I've obviously had to make adjustments to the style of my training, but the facility overall is perfect! This place is really for anyone. Whether you're looking to loose weight or you're a high level body building competitor, this place has everything you need. Staff is very nice, and I've never seen such a clean place before. Change rooms feel very clean and are well maintained. They also have multiple stalls of showers with all the soaps you need, hair dryers and even an iron and ironing board!! Memberships even include group classes of various sorts and cycle classes as well. Definitely recommend this place.
This location is amazing!! 10/10 would recommend. Harry is a great guy, friendly and a hard worker!
I originally came in for a free work for this location, ended up leaving with a membership all thanks to Harry! He was so kind and helpful, he answered all my questions and made my experience 10x better than I expected. As for the gym, it was clean and well kept with wide selections of machines! So glad I moved gyms!
Went into this gym with interest of getting a personal trainer. I was highly unmotivated and unsure about the gym environment with limited experience. The fitness advisors brought me through an extensive and thorough evaluation of what I wanted out of the gym, and what goals I am hoping to achieve. They are thorough enough that they can help me pinpoint realistic health goals while not prying into personal information. Very respecful. I had Aaron Fung as my personal trainer, and without exaggeration, I can say that he has changed my life. He not only gave me many tips on tracking my workouts and my progress, but he also gave me many helpful suggestions on everything I do outside of the gym concerning my lifestyle, such as my daily physicals activity, my eating habits, water intake, and everything else you can think of that will make you both physically better! When tracking my progress, he offers easy to understand charts to visually see my progress, as well as giving encouragement if I don't necessarily see progress instantly. I highly recommend GoodLife to turn your physical health around!
I just started at GoodLife in July, so I'm coming in at a strange time with everything going on right now. My experience has been very good so far, though! I'm very impressed with the cleanliness and how GoodLife is managing all the requirements around capacity, cleanliness, and physical spacing. I've been going to both Kenaston and Grant Park and it's been great. The staff comes in right after each class and cleans everything. The front desk staff are very friendly and helpful. All of the instructors have been excellent, but I want to single out Stephen, who I had for a Ride class and a BodyAttack class. He was a great instructor and kept me motivated through the whole thing! Angela and Joanna (who I've had at Grant Park) are also postive, energetic instructors who make classes fun. I have had a great experience overall and have really enjoyed GoodLife so far. But there is one problem: Some classes seem to be impossible to book. I have heard others talking about this, too. This is not specific to this location. After the first BodyAttack class that I attended, I haven't been able to book either BodyAttack or BodyCombat (I haven't been able to book one of these at all yet). As I understand it, class bookings are available one week before the class, starting at midnight. I tried once at 6:00am the first morning booking was available and the class was already full. Last night I happened to wake up at 1:30am and tried to book a class that had become available for booking at midnight. It was already full. I emailed the manager last week and asked if additional classes were going to be scheduled, and he said that due to restrictions no more classes will be added right now. That's understandable under the circumstances, but is there any way to make it easier for people to book these classes? Maybe a waiting list for full classes so that if there are cancellations, others who are waiting automatically get added? Penalties for cancelling bookings on specific classes that are extremely popular? The second really only makes sense if there are people booking the classes as soon as they're available and holding the spot until they decide if they want it or not. Maybe that's not what's happening? Again, my experience so far has been very good other than this booking issue. Keep up the great work!
I love going to this gym. Its my best part of the day plus the host is so nice. Harry is really nice person and he manage the gym really well. A nice person and a perfect employee anyone can have.
I moved to Winnipeg half years ago. Kenaston Goodlife becomes my favourite gym to go. It is a little small in size, but having every equipment I need. I also like the staff Harry at night shift, he is very nice and could memorize members name.
A real good place for a workout with good environment. Harry is great at customer service. Overall best environment a gym could have.
One of the better Goodlife locations I've been to (and I've been to quite a few over the years across Canada). Staff is awesome, and I always feel really comfortable. No deadlift platforms, and it's a bit small/tight, but overall my favorite place in Winnipeg to work out. Handled the covid restrictions well, and they are always friendly and fair.
I enjoy this location because it's smaller and seems less busy. Usually here later at night. After 10pm. Staff is super friendly and place is always clean. Wish they had a bigger mirror in the tanning room but definitely not a big deal.
Best people Around helping all the time one of the best gym around the city ???? best precautions during COVID phase and always someone working on sanitation and all best services all the time
Great place to workout! Plus great customer experience to match their fantastic customer service! Why wait for tomorrow, go get a membership today!!
10/10 best gym in Winnipeg. They've got all the necessary equipment for whatever your goal is, and on top of that, it's constantly cleaned and organized. They've also got amazing associates that are both friendly and responsible, keeping the vibes positive and COVID tests negative.
Worst Goodlife I have been to. No one takes their out door shoes off until the stop around the locker room. Mud tracked from the door to the locker room and your gym shoes are dirty before you get into your work out. Weights are never re-racked and one squat rack was mounted too close to the wall to rack the weights any way. Really frustrating!
I could go to the Goodlife that's two minutes away, but I choose to go out of the way just to hit up this one instead. The staff at other locations are good, but this group is absolutely amazing. You can't really see it because of the mask, but they always make me smile. Gotta shout out my man Harry as he is a 5-star guy. The place is as clean as can be and I'm always satisfied with every visit. I'm always looking forward to my next visit.
It is an amazing experience where the equipment is well placed and the customer service is even better, where the workers are asking how your workout is going and how your day has been. I have gone there so often my favorite employee, Dana has become one of the people that always puts a smile on my face when I walk in. 10/10, get into Goodlife it will change your life
Great Location, Well organized equipments. Would Recommend. Harry helped me alot to improving everything. Great staff
My experience with goodlife is been Awesome! I train here about 4-5 times a week and find the consistent positive trainers and Staff (especially HARRy) and awesome music create a perfect workout environment. I love that they provide parking validation, appointments for workout timings, water and most importantly they smiled every time i come to gym. It’s a hard workout with happy people! And I am seeing results for sure.
A great place to go to after a long day on the office or right first thing in the morning. With everything from group fitness training, to dozens of cardio machines, to a mix zone, to all sorts of machines to help you workout whatever part of your body you want to workout. Not to mention they offer towel service, fantastic washrooms, showers and beautiful and sleek lockers, this place tops all competitors. Make sure to take a look at their website for full info on their schedules for group fitness since the order and sessions offered change depending on the day of the week. This facility also offers 24-hour service except on holidays so that's always a plus. The personal trainers that work there are also super friendly and are dedicated to helping you reach your fitness goals. All in all, the prices for the membership are quite affordable for the amount of services you are receiving.
Wonderful experience and very nice staff especially Harry. Would recommend it definitely
This location is the bomb! if you are looking for a place to work out look no further! also shoutout to Harry at the front desk for always being a friendly and smiling face!!!
I just signed up for Goodlife and the tour by Riley was great! My group of 3 ended up all getting memberships on the spot. I highly recommend this location to anyone who wants a friendly and encouraging environment. Harry helped us sign up and was amazing and super funny, time flied during the sign up process!
The crew here is amazing! Katie went above and beyond to ensure my first couple visits here were fantastic!!
Amazing gym, love this location. Love going right after my work and seeing all the people there. Everyone is absolutely amazing. Their front desk staff is the best to be honest they always make my day. You guys gotta go there and meet them. Harry is my favourite he always makes me happy after a crazy day at work. Absolutely highly recommended. Go try it now.
When I signed up I told them that I didn’t want a year membership because I was going to have a c-section and would have to stop going for a few months. They made me understand that I would only have to pay cancelation fees if I had personal training. I told them that there were a lot of complaints about cancelation fees in the reviews. They said to not believe the reviews. Today I canceled and had to pay a cancelation fee. Don’t trust the sales person there. They will say anything to sign you up. I have explained my situation to the costumer service and in person, nothing was done.
Very average gym. They have anything you could need but very small. I much prefer Grant Park's Goodlife (except its not 24/7) because they're nice and open there. However, this is close to my house and can't really complain too too much about it.
Neat wnd tiny location for motivated Place to keep your body fit. HARKIRAT always gave big happy smile whenever we come to gym
Harry is the best employee at the Kenaston location. He always greets and recognizes me. 10/10 service every time
Great gym! Always clean and the staff there are so funny and amazing! I love coming in at the end of my day and seeing Harry, Dana or Katie! They always make my day and are absolutely a pleasure to deal with and to chat with! Definitely recommend going this this location! Xoxo #harry is best
Great location with helpful staff. Especially Katie, she was very welcoming and provided excellent customer service.
I absolutely love coming to this location of GoodLife. One of the best and my personal favourite. It’s always clean and organized. The staff is absolutely brilliant. Especially Harry he is one the best ones there always motivating others in the gym he is great making sure gym is absolutely clean. I always seen working hard. All other staff are also amazing there it’s great groups of people. I have made so many friends in this location. It feels like home here.
It is not recommended to buy a personal fitness plan here. I originally wanted to buy it for half a year. The coach said that after buying it for a year and half a year, he could help me transfer it to others. As a result, the staff said that it was never possible to do this. I think I was cheated. Now my personal trainer is leaving, and I can’t cancel this fitness plan. The administrator said that I signed a contract with the gym and not a fitness trainer. I can't do anything now! I am angry!
This is definitely the best location of good life I have been to! I have the membership where I can go to any location but this one has by far the best staff and cleanest facility. Previously had a membership at planet fitness but that gym does not compare to GoodLife. GoodLife has an amazing variety of equipment and extremely friendly staff! Love it here!
Great 24hr gym. Worth it for $24/biweekly corporate rate I pay. Pay for the whole year upfront and it's $22/biweekly including towel service. They include the red Good Life bag for free when you sign up, also a water bottle or book. Tons of classes for free including Yoga. Great deal for a great facility can't wait for the new flagship one on Waverly to open up.
Always a great experience at this location.The staff are super awesome and make you feel so welcome. Never had a problem here. Harry by far always goes above and beyond to make sure you have a great experience!! Keep up the great work!!
Well that was a big waste of preworkout. Website says 5am and as per the employee hour of operation for the holidays is posted online. Went there for 5:45am and it was closed. If you have goals and limited to when you can workout. Don’t bother with this place. I switched from anytime fitness which is a true 24hr 360day gym. Think it was a mistake. Yes anytime is smaller with less equipment. But damn never had this problem before.
This location is super clean and the staff is always friendly! Whenever I have any concerns the staff has answers and makes me feel at home. Shoutout to Harry and Jeremy! These guys are amazing at their jobs. Keep up the good work everyone, this place is awesome!! :)
Fantastic place to workout always clean and the prices are great!. I had issues with my membership and Katie was there to fix it without hesitation!
The front desk staff, instructors, and everyone in-between are amazing! Personable, friendly, and so welcoming every time. I have been a member here for about six years now and have been accommodating with holds and inquiries over the years. With covid now, they are taking extra precautions to help everyone feel safe and comfortable. It is so appreciated!
Everything about the Gym is so good. Staff are well organized, and friendly. Worth the membership
Best gym in winnipeg always clean, great service and super friendly staff especially Harry.
With all the new rules/ regulations its very hard to want to come to the gym. the staff at this Kenaston location make it very inviting, so friendly and nice. very clean. girl at front desk tonight was so helpful and very friendly. thank you for your help.
Not a powerlifting friendly gym, expect to get regular "noise" complaints from gym members that have never touched a barbell and are intimidated at the sight of weightlifting chalk. Staff are unknowledgable and are tools. It's supposed to be a gym, not a dance studio
I've been a GoodLife member for many years now and have always liked this location. It's relatively clean the staff are friendly and there are many options for aerobic machines even during the busy times. And the instructed classes are great too.
Very nice layout however equipment is in need of upgrading. Weights and machines seem alot older and worn out than other goodlife locations. Atmosphere is not as good as other locations due to the older looking equipment and and it feels a bit more cramped with the lower ceilings, not giving a nice open feel to the gym. Lots of good cardio equipment. Good selection of machines and free weights but the overall feel is not as good as other locations.
clean n tidy workout environment , quality and classy equipment, friendly staff with smiley faces all the time, positive environment and offer so many different ways to stay active. Me n my buddy comes 5 times a week, being welcomed by HARRY almost every time with big smile on his face, we really appreciate the goodlife the way they trained their staff.
I love the gym here solely because of the staff that works there. They are so helpful and encouraging, especially Harry, Jeremy and Alyssa. Harry is probably the kindest person I have ever met, he is so helpful, makes sure I have my form correct and loves to joke around. Jeremy is awesome. There's no better word to describe him. Alyssa is so full of energy and is absolutely hilarious. She will WHIP you into shape. Definitely a great location and great atmosphere overall.
Amazing atmosphere, no judgment at all like many other gyms. Always clean and follow the Covid restrictions to keep everyone safe. Great service from the staff shout out to Harry he's always friendly and changes your mood even if you are having a bad day, and let me tell you he memorized my name from the SECOND day!! Highly recommended.
Not currently a member but I used to be. They messed up my boyfriends banking account and discount he got through work (it was bad but I wont go into details) so they ended up letting him cancel with no cancellation fees. I then wanted to cancel mine (because we signed up together to workout together) and they told me I would have to buyout, when I explained to them my scenario and why I wanted to cancel they gladly waived my fee. I mean that was excellent customer service. I switched to shapes only because it was much closer to my house and do I ever regret it. Go and read my review I left on shapes for the whole story (it's messed up). I loved goodlife, it was just too far for me. Trust me folks they have good customer service.
Going to this location since last 3 years(since I have GoodLife Fitness membership). *Great management team - really good in communication and follow-ups. *Without hesitation,I would like to mention one name in specific - "HARRY"- he always go above and beyond to assist members very professionally in any possible way he can. Employees with similar positive attitude definitely make workplaces more rewarding and enjoyable for its customer. Keep up good work management & Harry!!
Great gym...very clean with friendly and helpful staff particularly Katie who welcomes the early crowd at 6am with a smile and a 'have a great workout'.
If you are looking for a fitness centre, where you are treated like a King by the staff, and super friendly members, Goodlife at Kenaston will not only beat it, but raise the bar super high. I have tried other centers in the city and in other provinces, but I have been coming back to Goodlife for last 7 years. Moving to Winnipeg from Calgary was a huge change, however, Goodlife made it easy and warm welcome. Adam was the first person I met here, hooked me up with a pretty good deal, including membership and personal training. My personal trainer, Aaron, is the EXPERT in personal training. Not only did he offer 24X7 help, worked on my form, but tailored exercises to my need. In the morning, you will be greeted by a superb smile by Jeremy, and by Harry in the evenings. Apart from that, there are other staff members in the gym, which are literally there for you. Dear Goodlife, this is my post for the appreciation for the services I have received. I cannot believe how many people are going to signup for the club, which will make it difficult for us to book a workout.
One year contact, after one year, wanna cancel, charge you extra one times. They said give them two weeks to do cancel process but you still pay the bill for the two weeks. Go other fitness, even don’t have much branch, but don’t fool you.
Very friendly staff, great motivating environment! Feels like home whenever I visit! I look forward to seeing everybody every time I go! Great equipment and overall space!
Staff is very encouraging and professional specially harry. Great gym to go
Goodlife is a fraud company which can only steal money from your account! I left Canada for home emergency the last August, but I did try contacting them to pause my membership until December before I went. I called them, but nobody answered. I tried pausing it through their website, but the pause option was greyed out, I thought that was caused by a glitch or server errors, but they also display an email address on the website that I can send to if I cannot get hold of them, which is members@goodlifefitness. com, so then I emailed to them to let know the entire situation including the glitch on their website, but never get any answers. I also checked my Mail box which showed that it was sent successfully. However , recently I just find that they have been taking money from my bank account since September! I emailed to them again and let them know I did let let them pause my membership until last December and I want to cancel my membership because I cannot go back to Canada until this August! They answered me that my email was unmonitored and They can only pause my membership, they they also locked my account on their website so I cannot take any action to my membership! I was told that I could cancel my membership in anytime at beginning, now they don’t let me cancel my membership just because I cannot go back to Canada!
This is probably the best place in winnipeg for a workout. Harry is a real good guy and very friendly. ✌????100 out of a 10 guy
The assistant manager was super helpful and thoroughly explained all my options for my membership. She even re-explained the stuff that I didn’t understand. She was super nice, patient and really seemed to care about what works for me.
Great place! Great environment and staff is also excellent especially Harry!
Took 2 membership payments after I cancelled my membership due to illness after being a faithful member for 12 years. After I called to discuss this with the gym, I was given a customer service phone number which is no longer in existence
Of all the Goodlife's I've been to, Kenaston is by far the most pleasant. Always friendly and helpful staff. Especially Harry, always goes out of his way to make you feel welcome.