We've got the opinions of real people like you who purchase the products of Planet Fitness (Gym) in Laurentian Hills territory (Canada).
At the moment this business gets a score of 4.4 stars over 5 and this rating has been calculated on 101 reviews.
You may have noticed that it has an average rating is really high, and it is based on a very high number of feddbacks, so we may conclude that the assessment is quite credible. If there are many people who bothered to give their score when they are satisfied, is that it works.
As you know, we do not usually stop to give feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Gym corresponds to the category of Gym.
I am always greeted by happy and friendly staff, no matter what time I arrive. This location is one of the cleanest gyms I have attended.
Nice and friendly staff. Good basic gym for affordable rates. Targets casual gym goer
Bad customer service
Definitely worth the price. But you will not find any free weights over 70lbs. However the costs totally justify that and since no one slams the weights the machines are pristine.
A great place to get fit, beautiful atmosphere and latest equipments
I have been told not to come back to the owners clubs, which includes this one and many in the GTA, becasue I wrote a review on the planet fitness site expressing how upset I am about the change of hours. The manager, Roy, stated that I have not come into this location since I started my membership back in 2018 and that there is no proof that I've been there when I clearly have on multiple occations. Now I received an email stating my membership has been cancelled with a forged signature. I have not been in this location this week nor have I talked to anyone physically to cancel my membership. I think its appaling that the owner and Roy think they can bully someone and cancel their membership because they expressed frustration over a change of hours. Definitely calling head office and filing a complaint with the bbb. The customer service here is appaling
This location has no customer service. I cancelled my membership because I moved to a new city. Once settled in, I rejoined and was charged another annual fee within 2 months even though I was told it would not be charged until Feb 2020. When I called I was told I had to speak with the Manager in person. I travelled to the location and asked to speak with the Manager (they forced my hand! :)) Once there, the Manager refused to come out, and the reps behind the counter argued about who would handle us. lol. Then of course, they said they can't do a thing. So I cancelled on the spot and so did my boyfriend. Not going back to PF and will no longer be spreading their good word. They'd rather bill $50 today than $25/month all year long.
The gym is well equipped with circuit machines. There are some free weights and smith machines. I haven't attended a guided class yet but the fact that those are included in the basic membership is wonderful. The amenities for "black card members" are hydro massage beds, tanning, and a beauty bed. I am very fond for the hydro-massage beds on cold winter days. The most important thing is that the gym is really, really clean. There's always someone cleaning, and the people who use the cardio equipment are always good to wipe down their machines. The atmosphere is polite, no one bothers anyone. From the different times I have visited, there seems to be a consistent amount of people there.
nc place to start
Great fitness centre for beginners
It’s a clean new gym, friendly staff, it’s what you’d expect. However, for an affordable $15 a month gym, it somehow racks up over $100 in extra membership, signup and annual fees within a month. Just don’t expect it to be as affordable as you might at first think it is.
Very helpful staff and a nice environment to work out in. I am glad they changed it back to full 24/7
Not expensive and has all necessary equipment, simple and clean, plus extra options like hydro massage or red light, tanning and shiatsu chairs are included - can use whenever want.
call a million times, they never answer the phone
Great variety of machinery and they follow proper sanitzation procedures, i usually go when the crowd meter (a new feature they have on their app that indicates how many people are at a specific location) is low.
Clean and new machines as July 2018
I saw dababy here eughgghh
Love the fact that it's quiet and has people with all shape, size and age.
Not crowded, could use more équipement . 4.5tbh
I don't feel fat, it's a respectable atmosphere, and their memberships are an excellent price
Clean and friendly ,amazing staff
Good place for beginners. Excellent atmosphere, Little crowded. Not a place for people who lifts heavy.
The worst place ever I wouldn't have use this anything place I embarrassed to call fitness place nothing but the Bush I not experienced your self you would be very desaturated
The place is great! Considering the price I pay every month, working out here is worth it.
Used to be 24/7 then they changed their hours. It’s frustrating when it’s 8pm on a Friday and you can even workout because of their new hours...
Staff very knowledgeable, friendly and helpful. Gym and washrooms always clean. Would like to see an empty space big enough to do floor routines.
Very clean environment. Staff is friendly not to busy
Great staff, very friendly and helpful. They appear to be thorough with their cleaning practices and have the equipment spaced to make maintaining distance easy for clients.
Affordable, extremely clean, no weird people or smells. I'm actually pleasantly surprised. I would recommend this gym to anyone, you are honestly getting the best value compared to any competitor and at literally half the price with more perks.
Sara was very helpful and nice. That day I joined
this is my gym! nice and clean!
great gym! Very accessible, solid equipment, what else can you ask for in ten dollars a month plus tax? My parents love coming to this location. The staff is nice. The facility is clean. It's very spacious.
Awesome
Very clean and tidy ..the facilities they offer for the money is absolutely worth it !
It's a really good and useful place for beginners to advanced athletes or people trying to improve thier physique. Excellent maintenance and service.
awesome gym, have all machines for bodybuilding and price is so cheap
Best gym
The place is fairly new, good equipments, staff are good and membership is economical. Recommend.
Fitness place
People are very friendly, the place is clean. It is the best gym I've been to.
Wonderful place. Love coming here! It has everything you need for a good workout ????????
I love this place!
Great place
It's a Planet Fitness, so if you accept what that means (no racks or barbells, limited weights) - this is a good location. It's never so busy that you won't be able to get a full workout in. The patrons are respectable here, pretty good about cleaning machines.
Great, I enjoy workout hear and the main thing all equipment are available hear, and top of it they maintain social distance well.i fell so energetic hear.
Great gym but....lord know it gets busy
Really fun and open.
Good services for the price.
Love it! Great atmosphere. Great staff! Clean and definitely judgement free!
No judgment on my gut
I'm. Actually very impressed with this gym. For 10 bucks a month, it's incredible. It's probably also the cleanest gym I've been to. The employees literally walk around at least 3 times in the time period of me working out to clean the place. It may get annoying, but hey, it's clean! They have all thr equipment I need - weights, cable machines, resistance ropes, trx, ropes, and a few different work out rooms. Tanning bed for those who want this service and infrared muscle jiggling machine (not sure whag it's called, supposed to assist in muscle healing although I call Bs) which is included in the 20$ membership , which also gives u access to Every other planet fitness. Clean showers. (it could use more showers /change rooms,) I come early mornings and get a decent workout, but after 5 it's nuts in here
Really worth your money...even though it could be crowded at times, but enough machines specially for cardiac and stretching...I wish they will open more locations soon in every part of the city..
Great place to go in and and a quick hydro message. Or use their tanning beds. All workout equipments are always clean and functional. No equipment are broken or misused. People keep to themselves while working out. No attitude present there at all. Staff is young people who totally take care of the business there. With a black card bring as many guests as you want. But only one guest each visit. Showers are always clean. Locker room does not smell there.
Excellent staff at night and clean and fresh hyped environment. Perfect
Great gym great people
Called the front desk from the change room, there was no hot water in the showers. Gym is good overall.
Gets busy in the evenings, can always get the machine you want. Staff should try to get someone to replace the paper towels during those late hours but other than that, not bad.
Great location in North Nanaimo. Lots of equipment. Aqua massage beds, Total body, massage chairs, and Tanning bed. The price is affordable too.
Love it there
Good and relax time good workout
Good choice for an affordable gym, service is good if you consider what you are paying for. The staff is nice but at least you are sign up for a class they are not able to help you to much. The classes are mostly to show the use of the machines, so if you need a routine you need to make an appointment with a person so they can help you with that. The installations I found them I good condition, I never saw a machine out of order and if for some reason was, was taken care of very quickly. I love the VIP service, is nice to be able to relax after the work out in the massage chairs or if you want they have the tanning beds as well. In my opinion, even if you pay the extra fee for the VIP service and you don't want to do exercise, going to use the tanning bed once a week you have your money back. Only problem is that sometimes parking in front of the gym is a little bit complicated, because they share the place with other stores, you may find yourself parking in front of other businesses, that is not a problem if is before or after the business hours.
GO TO GOODLIFE OR HONESTLY ANY OTHER GYM BUT THIS ONE. Absolutely disgusting service and management. They are money hungry, beware. I have had to deal with over $250 of charges and payments in the last couple of months due to double charges and overlimit fees all because I trusted their “manager” if he even was one. I had to stay there today for OVER AN HOUR AND A HALF. I brought in physical statements for them to see as well. They started out with saying “oh we can’t see the extra charges” (that were put on my credit card) and after sitting there for 35 minutes waiting for bmo to get an account number and asking to confirm if the charges are on the statements. The so called manager then gives me the phone of some random also saying “oh we don’t see the credit card charges”. After a whole hour and 35 minutes the manager gets me to sit down just to tell me to call bmo AGAIN AND GET THEM TO DEAL WITH IT. They even still took the annual payment for the next 12 months of $45 and closer my account with forging a fake signature, I swear that is illegal. Oh and also, they had staff( they stated it was a male) who lied saying I swore on the phone while when I called I dealt with a female. Completely unprofessional service and management. Didn’t even compensate me for everything I had and still have to deal with; they are just MONEY HUNGRY. Now I have to go waste more of my day calling bmo to get them to contact planet fitness. Now after speaking with BMO they said the manager of planet fitness has to call them because THE BANK DOESNT CALL; I’m currently waiting to see if the dispute department can do anything so I don’t have to go back to planet fitness to get the manager to call like HE SHOULD OF IN THE FIRST PLACE. Worst experience I have ever had to deal with, it’s like the management has no idea what they are doing. That manager(Roy) also has other bad reviews of being disrespectful if you look through the reviews.
Great gym for the regular person who is not grunting out some massive lifts in a stringer and pound water out of a 4l milk jug. Worth the extra monthly fee to be able to use any of their gyms and have access to the massage area and tanning
Love it here. Gym is huge, lots of new equipment. They take covid rules very seriously and make sure they are followed. Staff is always nice and willing to help. And price is very reasonable!
Great staff, love coming here
(Translated) Clean, well-conditioned fitness room equipped with modern machines. (Original) Tiszta, jól klimatizált fittness terem, modern gépekkel felszerelve.
The staff are the best. They work hard to keep the equipment and areas clean and are always friendly and helpful.
For the membership price its great - has all your standard cardio equipment. Wish there was a bit bigger space for mat-related workouts though because it can get very busy some times.
Can't best the deal and equipment s are great
Nice atmosphere
Cleanest plannet fitness in the city. Staff is great too!!
A less judgey fit for less.
Must go gym
Best gym but 4 star for not able to use massage. Everyday i use gym at night time and staff doing there work like cleaning. They are also busy. Need to change the spa system. Member have there own access to use the massage area????
Supportive employee, big gym room with reasonable price, good location.
Love being back at the gym, especially one that's so clean and not crowded at all ????
Great fitness equipment and really cheap
Good place to work out
Lucky to have this gym near my home best gym in Mississauga love to workout friendly staff with smiles
It's clean and bright and a nice environment
This place is amazing and staff is nice. But it is usually busy because it is situated on Mountain Road. This place has all the equipment but they don’t have weighing Machine. I think its due to Covid-19 situation. However this is nice gym.
My workouts at Planet Fitness have been above standard. At other gyms in the past, I've sort of wandered around, not sure how to get the most out of my time working out. Also, having around 15 different t.v. screens to watch while doing Cardio on the Elliptical or bikes helps the hour go by, helps one burn more calories. And there is a whole room just for abdominal work. Wow! My favorite gym by far. Highly recommended ❤
Lots of equipment
Very clean.
Have been a member a little over a week now and I'm very happy here. I've belonged to so many gyms, this one has what I need at a reasonable price.
very clean & nice, lots of equipment, helpful staff
Best gym in mississauga.
Thank you to Clara and her manager for handling my concerns swiftly. Due to injury I can no longer participate in the gym membership and they helped me handle the next steps in cancellation and were very polite. Bless you both.
Loved it! I was always intimidated by gyms and the people who attend them but this was an incredible experience. Bright and clean facility with friendly staff and easy to understand instructions on the machines. Motivational words all over the place as well :)
They was trying to recover $40.95 Annual Membership fee that they requested but refuted because they didn't take down correct, accurate billing information on there end. Nowhere to talk to Member Services department on the Corporate side until I talked to someone who is an investors client of theirs. They don't like to admit fault when it comes to billing errors and that stems from the Gym manager all the way to the Regional Manager. Cancelled them on September 26th, 2018 and never looked back on it. There marketing is very, very sketchy at best when they say "No Commitment."
Easy accessible
The management is absolutely atrocious. I would avoid the dundas and dixie location at all costs. The general manager there has no regard for his members or staff. Goes around power tripping all day cos it probably makes him feel like a man. I dont know but I'm glad I quit cos he is the most ill fitted man for the job. Shame on planet fitness for hiring someone like that.
Seems to be a great gym. Granted, they've only been in this town for about a week, but I really enjoy going here, compared to the other gyms in town. You see people of all fitness levels, age, and body shapes here, like it should be. Not too busy right now, but that could be because they just opened.
Need more workout rooms. They always do classes in the afternoons and the classes tend to use 2 rooms which doesnt give enough workout rooms to use.
Clean, friendly, open.
Overall really happy with this gym!! My only complaint is the colour scheme - that purple and yellow has got to go, they should rebrand with more fresh and energising color scheme - the darkness is oppressive, especially at night in a big facility where there are only a few windows on one side
Great gym. Extremely clean equipment and facilities. Plus, a lot reasonably priced compared to the competition.
Always clean, nice staff. There are no pushy salespeople promoting personal training. Best of all 24 hours; I like going late!
criss cross awesome sauce
I have a memebership here and a membership at LA fitness in this similar location. Planet fitness is way cleaner and always organized. Staff is hard working and there is always someone to assist if needed. Tanning beds and massage chairs are awesome and brand new. For 20$ a month, (compared to the steal i got at LA for 35$ a month) planet fitness is such a better deal! Overall I like the layout better aswell.
Great gym. Gone here at least 10 times in 2 weeks. Just wish I could deadlift. That's OK. Great gym regardless.
Great gym with affordable fee provides you adequate equipments to excercise with plus clean lockers.
good and affordable fitness centre, with regular free fitness classes... but sometimes gets a bit overcrowded
Sign up here and the sky's the limit. So much to choose from. Pick your fitness level and enjoy
Great gym. Lots of space and new equipment. I go with my girlfriend with her membership as a guest. Great price for the amenities. Showers are large, clean, temperature adjustable, free and private. Lockers are large and free, but BYOL. I'm told the tanning rooms are nice and clean and work great, however they are not open to guests so can't confirm. Nice atmosphere, like the motto of no judgement. Wish there was access to a large free-floating barbell for bench press and squats. There are a pair of Smith Machines, but I find them limiting and uncomfortable to use.
This is actually a really great gym. I have been to a few of their locations.. but i like this one best.. it really is super busy during peak times.. but if you go during off hours it is great... please bare in mind they dont have all the same equipment that some of the other gyms have.. but you can have just as an effective workout here.. just have to be creative.. Staff at this location have been great
Facility is bright and clean. Staff is friendly, helpful and make you feel very comfortable. Overall great experience. Best gym in Nanaimo without a doubt.
I love this location. I've been to others but this has to be my favourite. The staff are amazing and even when I don't really feel like working out, I still show up and have a tan and a massage and then a shower and it gets me into the habit of attending every other day
One of the best gym's I ever been too
That's it. Not working out at this location again. No hot water in men's showers! I've mentioned it a few times.
Was little disappointed with selection of equipment. Overall it is a decent place for people who workout alone. Staff seem friendly, however the overnight staff seem to leave alot of empty paper towel for the day shift to do it. No tour offered when I signed up, so learned as I went. To date, still not sure if a personal trainer actually exists. Referring new members should offer both parties a reward, but nothing. Overall price is reasonable for what you get.
Very nice!
Really good gym. Membership isn't expensive either. It's just really packed 5pm - 10pm. Going in the AM there's like no one though (y)
Great price for a gym membership for the beginner to novice gym goer. Their free weights don't go over 75 lbs though. Wish they did.
Manager Roy was rude and didn’t meet customer service expectations. Didn’t do his job correctly either.
I love the cost of the membership and the staff is friendly, that's what my stars are for. Their tanning beds are ALWAYS extremely dirty every single time I go in and many times I've gone in and there isn't any papertowel to even clean the bed.
Just joined today, but it looks clean and no pressure to join.
great place
Very reasonable monthly fee $10 or $20 for Vip/black card .always clean . New equipment and 24/7 .and i personally dont like that annual fee which is equal to a two -month fee .
Best gym location
Really great gym. Clean environment. Staff are nice but the supervisor/manager guy has an intimidating face so don't look at him (but he was helpful when my mom was having account issues). Great place for general fitness.
This location is much cleaner and has more machines than other planet fitness I've been at, only issues is when the staff treats there friends and people they know way better and I think everyone should be treated equally. The only thing their missing to make it complete is a spare bench seat to use in each room.
Clean and friendly
Cheap, good location. Just need more cleanliness. It smells bad in there when u just walk in u good smell it.
Best value for your buck in the city. Body enhancement and massages after a workout are too good
Love this affordable truly no contract fitness centre. Clean and friendly staff. Probably the first gym I’ve joined (after having joined many in the past) where I don’t regret joining / signing up. Good job guys, keep up the good work. My thought is your giving the GoodLife fitness and LifeTime fitness places a good run for their money? PF membership pkgs actually make sense and work for the everyday gym goer.
Wonderful place. Management is great.
Very clean and obviously great price. Could use some more kettle bells and medicine balls.
Awesome gym! Great atmosphere in there!
Good facilities to get fit. Ample space for parking. Good value gained for the cost of using the facility. Not a bad deal if you ask me.
Very disappointed in the way planet fitness staff approached my boyfriend and I today. It was my second day at planet fitness after finally working up the confidence to go, a staff member asked us to leave in the middle of a workout as my boyfriend was wearing open toed footwear. He could have advised us of the rule to wear proper footwear for the next time instead of rudely telling us to leave immediately mid workout. We have canceled our memberships and will not be returning.
This is an awesome place to get your exercise done. The staff is amazing and they're always maintaining the place and keeping it clean. It gets very busy in the evening and it's difficult to get to a machine you want, but that's the only issue I've had. Awesome place, overall!
Good place to ???? cal ✌
Great facility and staff. Love the Black card perks.
Very clean and welcoming environment. Too bad I'm not dedicated enough to keep on a routine
Unmatched price point for services. Facility is cleaned all the time. Staff is friendly and it feels like a place where you are welcomed. Best value for money in the fitness industry in Winnipeg.
I have now tried/been a member of every gym in Winnipeg and by far this is my favourite for many different reasons. 1.The quickest/smoothest sign up. 2. Variety of machines 3. This place is spotless 4. The environment is actually judge free as they advertise so not intimidating for first time goers 5. The price is only $10 or $20 a month!! Can’t beat that!! -Hope they open up more locations because this is the best gym in the city
Came in in November/December to speak to someone about freezing my account temporarily. They said it’s frozen and I’m good to go. I can reactivate by coming in. The next month account was billed. Came in again in February after travelling to speak to someone else, he knew the exact girl I was speaking to the first time and said she didn’t know what she was doing anyways but the account was not frozen. He said he also took care of it. Finally, came in today and the guy at the counter named Roy was extremely rude. I explained the history, and he said because it didn’t show up on the screen, I was lying about my two experiences before. I ended up putting a stop payment at the bank because apparently they don’t freeze accounts unless you’re pregnant. Anyways, disgusting customer service. Roy was so rude that I instead of fighting with him and swooping to his level of rudeness, I paid off the balance (even though I was told twice that it was frozen and should be compensated for that money I lost) and closed my account. Go to a different location, Roy Singh is disgustingly rude. *EDIT* the exact dates I came in for freezing account was January 12th and March 8th. Roy Singh today has called me personally and left a voicemail saying he will serve me for slander lol. I remember reading someone else’s review where he called the cops on the customer. If a reviews based on customer experience is “slander”, why are they made allowed? Pathetic.
Never a day you don’t enter and the staff are cleaning. Cleanest Planet Fitness I ever been to. Majority of the staff are friendly. Nothing is ever broken and if is, fixed right away. Greatest bang for your buck is the black card. The spa part is pretty awesome. Love the hydro lounge!! Keep up the great work!
This place has the worse customer service I have experienced. Their staff isn't at fault, they're just not trained properly, but management and even regional management was absolutely awful to deal with. It's a very misogynistic management staff. I bet if I were a male member they would have helped me better...
Great location, biggest planet fitness in the GTA.
Friendly staff, great selection of equipments, lots of space for parking. This is some place i love to be at.
Awesome Customer Service
I’m a former snap fitness member and I absolutely love my new membership at planet fitness. Haven’t seen any pizza yet. What’s going on LOL
Even want to work here.
Cheap rates and friendly staff and very clean. Keep up the great work.
They're only open during work hours? How does that make sense. Addendum: Happy to hear they're back to 24 hours Mon - Fri at least, wish it was 7 days a week
The most friendly staff out of all the planet fitness locations. Would be good to have a Olympic bar and other equipment other than dumbells.
Don’t join now. They increased the rates on Christmas and they said it’s an offer and will end at the end of December. Lying ????
Love it
Lots of equipment. I like the 30 minute room the most.
Super amazing staff and great environment. Very judgment free. Right now my dads training me but once I have a better hold on my work outs I will definitely be getting a membership
80% cardio ,elíptica,bikes, treadmill 5% stretching 2% hip and abs 2% 30 minutes workout 2% 12minutes abs 9% weight lift, 1% dumbell , 0 bars , Anyway great for cardio not for workouts Great staff , but again not great for weightlifter
Very clean
Gym membership is 9.99 a month and you get free pizza&bagel once a month. You can't go wrong with that. Clean gym. Ventilation is good but there are still some people with unbearable BO. Only downside is that there are no free bars for Bench Press, Squat, or Deadlift. Instead Smith Machines are available.
Staff is awesome and welcoming. They’re always ready to help. Super clean. ????
I haven't signed up for a membership yet but it is on my to-do list! I had a tour and the gym is well stocked, well lit and they really care about their customers. The cost is extremely reasonable for all the perks you get (tanning, massage beds/chairs, classes). Definitely would recommend!
I've been to all the PF's in Winnipeg. As for social distancing, that ain't happening here! The cable weights and free weights area was packed. About 49 people in a 40x4o foot area. And haven't seen any staff walking around at all here. Just at the counter and spa.
Pleasant place to workout. Friendly and clean.
This location is great. The gym is very clean and has plenty of machine's. But on the downside this gym is supposed to be 24 hours but it's always closing early Wich is very inconvenient.
Place used to be so clean, well kept, and fresh. Lately it’s been smelling so awful and unbearable. You can’t find any area that isn’t covered. Feel bad for those that regularly go. Not sure if you guys are looking into why it like this. No other PF gym has this issue.
Nice gym, distinguished for fair monthly rates, modern equipment and friendly atmosphere.
i love this gym, idk why but its my gym of choice, ive tried mannnyyyyyy gyms and cancelled my membership here cuz it was a bit out of the way as i live in milton, but i rejoined and i dont regret it! theres lots of equipment, lots of space, which is great especially during covid! the price is super reasonable when youre not a hard core gym buff, you can justify spending 30 bucks a month, plus hydrooooobedssssssssssssss really wish they had a milton location but this specific one if my faovurite in mississauga!
Good set of machines with adequate free weights for intermediate level. Lack of dead lift area, but enough room for intense workout. Will highly suggest to come prepared with your workout routine as I found lack of trainers.
Super friendly staff!!
They have so many different types of machines to work out on. They also have a lot of t.v.s there to watch. They have machines there that I haven't even seen before. They have this one machine where it is like your walking up stairs, I thought that was really cool. They also have a 12 min. Ab workout section, so when rhe light turns Ted it means time to switch machine and when the light is green you should be working out! I thought that 2as pretty neat!
Super clean environment and friendly staff! I love that even during their busier hours there is still lots of equipment to choose from.
Good
Nice clean fitness club with a lot of perks . Good enrollment price and fun knowledgeable staff ????
Fantastic Gym, no clue why the internet hates on this brand so much, I've never tripped the lunk alarm and boy do I go hard in the paint! The staff here is absolutely fantastic shoutouts to Jessica, Jordan and Bryan my favorites by far always greet me with a warm smile no matter what time of the day it is and great people in general. For 10$ a month you truly can't find a better experience, the equipment is all brand new, clean and absolutely gorgeous will be coming here for time to come...
Just joined was met by Sarah can't wait to get started
10 dollars a month. Best deal on earth
Great starter gym, not the greatest when it comes to members, Not the gym you're looking for for bodybuilding not enough isolation machines
The Winnipeg location has the most friendliest and most welcoming staff and they’re always on top of making sure it’s a clean and safe environment for everyone.
Nice and clean
Good gym. Wish there was at least 1 squat rack (can’t stand squatting with a Smith Machine). Also would be nice if there were more kettlebells of various weights and more room to perform free weight exercises. Staff is nice and the establishment is clean. Worth the $24 a month.
The equipment is very well maintained, the community is great, everyone keeps to themselves and are very respectful to each other, all in all it’s a great environment to workout in!
Gym.
Excellent facility very clean, lots of machines and staff is very friendly.
Great new gym wih lots of equipment and orientation classes and other great fitness classes at no extra charge. Membership was much less expensive than other fitness clubs.
Love it!
Great team, great prices, great environment.
Excellent gym. Very Comfortable atmosphere as well as knowledgeable staff.
Awesome location to workout with all the necessary equipment
Place great
I went to workout here and my car got stolen. Apparently this has happened here once before too and this place has done nothing to inform their customers of these incidents. The staff was indifferent and could not care less. Apparently they have no cameras anywhere from where they could pull footage.
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You get personal training with your low-cost membership
hours of operation, spa services, and cost of membership make this gym highly recommended!
Great place to workout with great price, lots of equipment available.
Love this location.
Amazing price and quality. Very clean and fresh.
Clean, lots of space and equipment always ready for use.
Not expensive
Excellent place to workout. Always clean and you can't beat the price. My favorite is the 30 minute circuit room.
Best gym experience in town!
Love so much about planet fitness and his location. Staff is always friendly and up beat , I see someone always cleaning the washrooms and workout section, affordable with no corners cut. They have a capacity limit and enforce mask wearing.
This facility they call a “Gym” DOES NOT HAVE A BARBELL!!! Speechless.
clean, not too busy
This gym is inexpensive and has a wide range of machines. There is a small 'jungle gym' and even battle ropes attached. This place could do with less Smith Machines and more squat racks though.
I like almost everything about Planet Fitness. The only thing I would really appreciate is if they would enforce the rules in the 30 min circuit workout room. When others are in there not using the room what it is meant for, it's hugely …
I like it
It is a great place to work out. The staff are amazing. You can't beat the price.
I like the openness and the colour scheme. More free bar weights can be included. Good to see that its very inclusive place.
Good community, and friendly staff. Facility is extremely clean!
This gym is amazing.. makes me want to keep coming back!
When me and my buddy came in for the first time we were quickly greeted. The gym was very clean and everyone was very friendly, even the people working out (no one was giving dirty looks either). Ken gave us a tour of the gym after we told him we wanted to get a membership. He went through everything with us in a polite and funny manor. He answered all our questions and cracked a few good jokes too. He showed us the tanning salon and massage chairs (which we got to test out too). Cant wait to start my first day at the gym!! thanks guys for your help and friendly staff keep up the great work. Very pleased so far.
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Great employees, has everything you need, no complaints at all.
I love the place, everything is so new and clean and very spacious. Very nicely built and reasonable prices.
Looking to get a membership, this location is super clean with very friendly staff, new equipment.
This my #1 workout location!
The Black Card membership is worth it and its really nice to have it as you can bring anyone willing to come with you. Plus they cant really make the excuse of not having a membership or they dont have the money to have one. The gym also follows covid protocols and most if not all gym goers do actually sanitize their equipment after they use it. The gym is also clean.
It Smells Like B.O In There. I Would Rather Stick To The One On Ellice!
The guys that work at front are always so friendly and pleasant.
Good spot all around.
I have purchased a black card membership at the presale and today was my first workout. The facility is so spacious and was treated by happy, energetic staff. They provided an orientation ..answering all my many questions. The bathrooms lockers are wonderful and very spacious. The machines and workout stations are numerous and very good explanations on how they work. There are specific areas to stretch so no walking over people. The massage beds and tanning is like walking into a spa setting. Love it as it is sooo calming. I can not wait to sign up on the many classes being offered.
This is an awesome place to workout. The staff are friendly and helpful. Nothing but positive experiences here. Tanning is great too. Tat & Savo????
staff is so kind
Really nice. Only 10$ a month. Has multiple different machines, weights and other stuff. Included in the price it offers classes at certain times of the you can sign up for. Nice changing rooms with lots of lockers and also showers. Very fast wifi.
The staff here are great I have had negative experiences with OTHER fitness clubs in nanaimo but I would say nothing bad about planet fitness the atmosphere is inclusive and they stick by their non judgmental policy. There is great value in what little it costs to join. Definitely worth checking out you can sign up for a free day pass online or in person and the awesome staff will give you a tour and let you try out the facilities.
Good price and services. Lots of machine and extra at your disposition.
Amazing gym! Great team, very helpful. Very clean club, team is very diligent. They are doing a great job enforcing mask policies and cleaning protocols
Staff are friendly, place is clean, hours are great. I joined with indoor cycling in mind as part of my goal. I’ve been here 3 months. Never have all the cycling machines been working. The excuse is that customers are breaking them by riding them like spin bikes. Unless there is a group of high intensity people here between .12am to 6am, I’ve never witnessed this. I have met the guy who fixes them...goldmine for him. We complain, no action. I wrote a letter to management, not even the courtesy to acknowledge my letter which was written in a constructive manner. Today was the worst. Every single upright and recumbent bike was ‘out of service’. I will not be endorsing this gym any longer. C’mon people, get some basic bikes like I have seen working at every other gym that I’ve been to.
Super Gym, Very Clean, Good People????️♂️
Staff is super friendly! Machines and massage chairs work great and the showers actually give hot water lol. The hair dryer tends to turn off by itself easily though
Has everything you need $10 or $20 per month
The Best!!!!
Great value! Clean! Friendly! Lots of equipment. Some free weights. Not a hard core gym. So great for everyday people trying to get fit.
Value for money, clean & spacious gym, well-maintained equipment. They should open more branches.
Too crowded.
Great value
Horrible staff. I was bullied twice approached by 2 members one behind me one in front made me feel super unwanted and uncomfortable . Please be careful as they judge and treat you badly.
Very Clean Place, all machines are good, friendly staff
Love love it!!!
Been to few and this location is my favourite. Spacious, clean, helpful staff.
Is ok
Wow the classes are good lots of equipment.
Great personal instructor for the classes
Nice place but very overcharged items, i paid 10 dollars for a simple pad lock that couldn't have costed more than 2 dollars to make
Great place to workout, nice/friendly staff members, lots of different machines to choose from, all at a great rate!
the BEST gym I have ever been a member of!!
Updated: I had a terrible experience at PF the furst time I went but gave it a second chance and I love it! The staff are always smiling and make you feel welcome. They all are happy to answer questions or help you out. I am not comfortable in a gym but the staff here put me at ease. The manager is super awesome and also provides top notch customer service. The place is spotlessly clean, well maintained and I plan to visit it often.
Goog place to work out
Perfect place to train, nice customer service.
Really clean, great gym!
Went at 2pm, not busy at all people wore masks/ were respectful equipment was clean and put away
Good
The place is very clean and the staff are very nice and helpful. It is a little small for the amount of people that visit this facility. Overall it is a great place to work out for a good price :)
Friendly staff and got to see a new location while on vacation.
Terrible and rude staff. I’m an older man and I have a child asking for my medical records. What world do we live in?
Superb installations. Love the colors. Impressed by the machines. Great for cardio-lovers. Collin is a great trainer with stunning knowledge and always available to help.
Great price, clean, friendly. No gym gorillas there grunting. Great for mature people. 30 minute circuit room is enforced, not like other locations. Feels great working out here.
its as good as the price you pay. often too busy at prime times so avoid going between 4 and 9pm and you'll be able to actually work out! It used to be cleaner when they opened.
Love working out here people are very friendly , staff is professional very respectful !
I bought a membership in early January as PF was offering a promotional membership for $10/mo. At this price, you can't go wrong. Access to the locker rooms and showers which are kept very clean and brand new machines and dumbbells. The gym is geared towards those just starting their fitness but there are some hard weight lifters. This being said, most people are on the treadmills and bikes so if you lift weights, you typically don't have to wait long if at all for a station. Friendly staff and patrons too! There is a yearly fee paid every march but it's only $40. Great alternative to more expensive gyms in the area such as LA or Wynn Fitness. Highly recommend.
Great facility but staff and management not friendly or helpful.
Good facility!!
the manager guy Kristian was super nice and making me feel welcome to the club. the club was clean. The club and manager passed the vibe check.
Absolutely wonderful facility. Very welcoming, clean, and wide selection of equipment. Honestly hope to see more locations pop up around the city. Looking forward to the next visit.
pretty busy but managed well.
Loved this club. I train in Vancouver but this one had more and better equipment. The staff was super polite, much like most people on the island.
Used to go to fit4less but hated booking an apt and half the machines were broken. This location is a bit farther for me but I'll definitely keep coming here. Way more spacious,clean, and open, more equipment. Sucks there's no racks but I get why.
Place is good and the 2 stars deducted because I believe the guys working there need to do more to alert the filthy attendees to clean the machines after using them or simply post something at each machine for users to wipe it after using as of courtesy. I give 5 stars for Burlington branch, both Dundas locations in Sauga need more work.
I've been at this location many times, the staff are always nice and super friendly and very helpful. The gym is always clean and full of energy, Its a great place to start your fitness journey.
Absolutely friendly staff and a great clean place to go.
Cool ????
Always feel so welcome here! They have lots of machines and tanning, massage chairs and hydro jet beds that are amazing. Sometimes i just go there for the massage chairs ???? also as a black card member you can bring a friend everytime you workout for free they just cant use theassage chairs etc unless they have their own black card membership.
Love this location. Clean. Nice staff.
Lots of open area. Weight set is ideal. Plenty of equipment for a push pull legs routine.
This is the first gym I've been able to commit to. I'm healthier than ever, the people are down to earth and friendly when you ask for help. It's good for everyone, especially beginners like me. (The Shiatsu/Water Massage lounges are life changing...so good...)
good gym overall. some people not mask wearing is a bit of a concern. an employee I dealt with one time during the day was very rude and obnoxious. LACK of customer service skills and how to treat a paying customer...night staff is more chill and relaxed
I have chronic shoulder pain due to multiple surgeries. Today Brandon, game me assistance and a tailored to me shoulder recovery program. While walking me through the process he remained diligent and adaptive to my condition and needs.
Pretty good location. Nice staff. Should let you use beds longer if nobody else is in the place.
Very nice location. Super friendly people working at this location.
Good people and the best staff.
I have an amazing experience, every time I go. The staff are always polite and helpful, the equipment and facilities are clean and well cared for. By far the best gym I've ever been a member of.
Great gym.. very clean and people of all level of fitness. A nice atmosphere where everyone is respectful of each other and of the equipment. People who gave a onestar and complained that it's not a free judgement gym.. did you ever check if you had smelly armpits? Maybe that was the case ?
Great prices, lots of equipment and amazing hours. I love it here.
The place, the equipment and the staff are so user friendly. Never had a bad day there so far.
Went on a guest pass. Very clean gym
Great place to exercise
Great atmosphere. Lots of machinery
It's literally Average Joe's from the movie Dodgeball. Super chill place where everyone fits in.
Awesome workout!!!!
No racks or barbells Heaviest dumbbell is 75lbs Only something like a quarter at most of the gym is dedicated to free weights and cables Also people were not respecting health guidelines. I was told all gyms would be the same, but that is just false, having gone to a few other gyms in the area. They preach judgement free zone, but have a literal sign making fun of people who have large water bottles and make noise when lifting Overall, not good. Fit4less has barbells and squat racks atleast. Every other gym ive been to has had a better environment and culture overall 2 stars for cancelling my membership after my first session
Facilities and staff are above expectations. Excellent experience!
spotless, everything you could ask for in equipment..super awesome staff!! The cost is less than half of what you spend on coffee every month!
Staff are always nice. Clean facility at very affordable cost!
If you’ve been around weights and working out military etc , this place is a joke no free bars no weights above 75s this place is a living and breathing disgrace to the fitness community if you go in on a Monday on the second week of every month they hand out pizza like it’s protein bars , you got people walking. On a treadmill with a slice of pizza in one hand and a sugar loaded Gatorade in the other, this gym is not promoting fitness but instead promoting laziness in my professional opinion they would have to pay me to workout here because I wouldn’t be creating any fitness goals and instead would be losing them with the overrated massage chairs and buckets full of sugary tootsie rolls at the front along with the useless gym staff guarantee you’ll be putting on all the extra weight you desire instead of losing it ????.
Great gym
Feel fit here. The environment is contagious. Encouragingly !
Great place
Clean well maintained
I love my gym.
After being a member at the Pembina location for 2 months, here is what I have learned; The no shame, no judgment, no "string muscle shirt and 4L water jug", and equal space is non existent. Daily I see women wearing essentially a bra with a 4 year old shirt over top that's stretched and worn to nearly falling apart. Underwear out and just... Texting... While on machines. Grown men wearing muscle shirts that would fit a highschooler taking 3 to 4 machines at a time for their "routines". Overcrowding of the rack area and squat racks for most people just using them to hang a towel while they lift a single free weight and face the mirror. Lack of employee support has let this location become everything they advertise against. Between myself going 4 to 5 times a week for two months, my wife going sparingly, and two Co workers that have recently cancelled their memberships due to this. I can say whole heartedly, this is not what was advertised. The showers in the men's side have mold in the lowest corners of the stalls, the toilet stalls are nearly identical. Mold, buildup of dirt and yellowing dust, and garbage. One thing that's done well is the general maintenance of the lockers. All in working order and usually cleaned out. The Black room couches are often filled with sleeping elderly or kids whom have been given free passes for the summer. The machines are clean and good order, I've yet to go two days in a row and see the same machine down on a row. The staff are friendly and always welcome and bid farewell with an excited tone. Always have answer, always keen to scan you in and get you on your way. Frequently they are seen cleaning and signing new members. Overall, the buissness end runs well. The cleanliness is something to be desired in the washrooms. Wear something on your feet, don't touch the walls, don't put your soap on the ledge... Ew. The saddest part of all though is the complete lack of care to enforce the rules of comfort and removing the intimidation of the over zealous and underdressed. Too many time am I locked out from free weights as 5 or 6 people hoard the weights or sand directly in front to prevent use. Too many times are multiple machines taken by a single user for 15 maybe 20 minutes long. And too many times am I stared down at or bothered by women wearing a bra and a napkin or a man wearing a child's dirty muscle shirt and basketball shorts meant for someone much shorter. Pick it up Planet Fitness, you guys can and should do better.
When you first start, they ask you for both debit and credit information. Debit is for regular fees and credit is for late fees. They don’t explain about this information. Although I went to the gym in person and double checked that my information had been correct, I found out that, for 4 months, my debit information was blank and have been charged 2.5 times more than I should have been charged. I found this out myself looking into my transaction history and never was I informed. Of course they said no refunds about the late fee. Just as all the typical gyms, watch out for hidden and subtle fees. Even though they can successfully use your credit card, they don’t and charge you extra for being “late”.
Cheap and cozy place. Great trainers and equipment. I love the place.
Gym for some people like me is not only the place where you go to work out, it's like a second home where you want to go after daily routine, very disappoint of PF when today I came with wife and daughter to work out (they are no members just I have the membership) and they won't allow me to come with 2 guests, I had already came here with one at the time, but for the first time we had the opportunity to come together but oh surprise they won't let us in, we asked for any other option like a day courtesy pass but they dont have that, we asked to the guy at the front desk for any other option like pay the day and he said that's $22 for one day, that what I pay monthly it doesn't make any sense for me, I used to go to Good Life and for situations like that's they just say go ahead just for this time for your loyalty, that's what I expect of a gym. So long PF this place is not for me
Neat and tidy gym. Affordable prices! Great job
First Monday of the month free pizza best price come and see
The gym is super clean, the staff are friendly and always cleaning the equipment and looking after change rooms
Low prices topped with friendly staff and clean facility. However they have too frequent cleaning procedures which intrude people from working out. I suggest cleaning at night since it is open 24/7 and so not a lot people get intruded upon. They also offer classes and have pizza Monday and bagel Tuesday. Solid place
Good spot, lots of equipment. No racks, just smith machines, but that's my only critique.
Super clean, friendly staff and just doesn't have the same feel as other gyms.
The best gym and the cleanest gym. You can even tan ....Awesome gym
Clean facility and friendly staff. Cant beat the price!
Always clean and equipment gets fixed really fast
Great staff here and one of the better laid out planet fitnesses I've been to. I received great customer service from Jay and other staff members at this location! Awesome experiences every time I've been there
A lot of machine to work out
Huge variety of equipment, very clean, friendly staff!
They have excellent services
It is a clean organized facility and people can exercise at their own pace.
The place is always neat clean and the staff is always friendly, the only thing that's missing in it is that they have only smith machines with no free bars, and some machines are limited like the pec and delt fly machine
Just signed up and liking the cleanliness and curtious staff. I tend to go late in the day so it's not that busy, machines are great too.
I have great reviews of Planet Fitness staff. Alberto is the best. The trainer is also the best at dundas. All the staff are at their best to follow all the norms & regulations. Their customer experience in regards to staff is exemplary.
Nice place to use
Always clean, the staff are very friendly
Would get a 5 star however I joined for the no judgement/no grunting /no slamming weights and that just doesn't happen here. Lunk alarm has never gone off on the 3 months I have been there. Staff isnt very helpful at times and could use some more training. However the faculty is very very clean! Many many cardio machines so you never have to wait for someone to finish. Over all my issues arent with the faculty itself just staff not implementing planet fitnesses promises.
Cool
Not too busy. Clean and so far the staff has been friendly. Members also have a good habit of wiping down machines after they are done. Better than other locations I've been to.
Staff is extremely nice EXCEPT for ROY. He constantly harrasses other members for doing normal gym activities like apparently lifting weights too loud. Not to mention treats his staff like slaves and follows NO protocol having to do with employment standards. Anyone employed under roy should be contacting HR immediately. Great gym, but needs new managment asap.
neat and cheap
Great gym, amazing staff. Very clean!
smaller than the other location but definitely not as busy, good location too with a ton of parking!
Friendly staff and clean place????
Planet fitness is a very welcoming environment! I love how you can come and go as you please! Lots of equipment, staff is very friendly and always going around making sure equipment is always clean and In working order! It's also affordable compared to most gyms! So don't be shy come an lift some weights!
It's great... Helpful staffs, lot of space.... And it's 24/7
Nice ,clean and cheaper
Overall a really good gym! Wish is had more floor space for work but other then that I love it! Great staff and great machines
Love this place. All the staff is super cool, super helpful, and super chill. I mainly come during the night time, anywhere between 9 - 1. Always get great service from the night shift people.
Is not bad, but may not have everything you want.
Good gym. Nice staff and clean. Staff always cleaning the equipment. Washrooms clean as well. A lot of machines go out of service for few days but they fix it fast. Will continue going for sure. Recommended.
Great staff, clean environment, ????
Amazing atmosphere, clean, friendly staff, and not too busy in the evenings. Amazing price for what you are getting. Would strongly recommend to anyone ????
a great big place. i just wish they had proper squat machines
everyday people great simple setup
Great environment and friendly staff
The equipments are well maintained
There's a better gym for a better price up the street called Wynn fitness. While planet fitness has poor equipment and it's a not great experience.
Best GYM ever!!! If you want the best then get the black membership if you like hydro massage and tanning after GYM time for like 30 $ It so worth it!!! ????❤???? Pushing myself to a different level and getting better looking and smarter while I am getting older ????❤
What amazing value for the price!! Staff is always friendly and place is super clean!
Great staff and good vibe
Great knowledgeable staff great environment and top quality machines.
My favourite Planet Fitness location so far! Large location, tons of machines not at the other locations, and friendly staff.
Best gym I have been to in so many years. Very friendly staff. Huge space for work out, cleaning station every few Meters. Large selection of equipments. As a Black card member can get awesome spa services & can have a guest all the time who is gym buddy to keep me motivated.
I hate this gym. I cancelled nearly 6 months ago and my card is still being charged and when asked for a refund I get no response. Avoid at all costs.
This gym is good in terms of equipment, however it baffles me that a gym of such stature (judging by equipment,they are definitely well funded)how do they not have free weights,like how's one supposed to lose weight/gain muscle without any free weights??also why do the dumbbells only go to 75lbs?? definitely would never recommend this to anyone whose serious about fitness
I've been to a couple of locations and this one by far is the best. Big space, lots of equipment and variety to choose from, and less crowded. The bathrooms are clean and have shower caddies which the other locations didnt (don't have to put my stuff on the shower ground). This location has the hip abductor machines which I found that some of the other locations didnt. It's very affordable and I like how the black card membership allows you to bring a guest in for free. Also comes with massages - a good way to end a workout ! I recommend planet fitness for value, customer service, and their judgement-free atmosphere.
Been to this gym it features crowded equipment, poor layout, gawdy pink and purple colours, (hello the 1970's called and they said they want their decorum back) and rude, ignorant staff. Pass, Dismissed!
Good hours and low prices. Great service. Love the massage chairs.
Three words: Affordable, Friendly, and Clean.
Good amount of machines. Staff is nice. The washrooms are disgusting. Every time I go, it smells like they haven't been cleaned in a month. I get that it's a gym....but it's seriously disgusting. The staff member who signed me up boasted about how often washrooms are cleaned. I don't think so.
Good policies. Cheap subscription.
The moment I walked in . ( first time ) I was welcomed by I think manager or supervisor . He was extremely annoyed showing me aroun d, with no smile on his face calling me bro every second word . You don't call your customers bro , specially not the one that just came for the first time . TOTALLY unprofessional ! All I want to do that day ,was train and just feel the vibe of the gym.He was trying to convince me to join right away . YOU DONT DO THAT ! You let people see the gym let them train and then you can ask them how did you like it ? And so on .... Anyhow they said I can train but I need to pay 20$ plus they took my picture , my phone number and my email . Your future potential customer is coming too see the gym and you charge him 20$ for the first time ? With everything what happen with this guy that was the last drop for me . Definetly not coming back !
Cheap, brand new machines, friendly staff. I would recommend it for anyone wanting to go to the gym as long as they aren't upset that there is no free weight bench presses, but there is cable bench press machines
You will not find a gym of this quality for the price. PERIOD. If you're a beginner to the gym and looking for a cheap gym to get you started, this is THE PERFECT gym for you! If you're a meathead like myself you may find yourself doing different kinds of workouts as this gym is not mean't for bodybuilders. NO barbells, the dumbells only go to 75lbs and you're not supposed to wear stringers (they don't really enforce it though) With that said it's the cleanest gym with the friendliest staff I've ever been to. Would reccomend to anyone & everyone, especially for $10/month.
In Ontario for work and I love my planet fitness. Sarah has been great with her friendliness and has been very graceful in providing great customer service. Thank you Sarah
Follow my instgram @ love_your_neighbour_204 Plamnet fitness is a good entry level and intermediate level gym. I go regularly amd the staff at both pembina and ellice are pretty good but do preffer south pembina branch over all!!!
Great gym
Great place to work out. Friendly staff, lots of options and positive workout environment.
Just love this place!!!. The equipments are top class. The environment and the people out there are amazing. Glad to be a part of this club.
Good facilities but their WiFi SUCKS. It never works..
Clean, friendly staff. 24/7 hours
Great worl out space and the equipment tells you everything you need to know on how to use it!
Very Neat and Clean , very easily accessible by bus route, good location, good and friendly staff
Great price for a 24hr gym
Decent place to work out. WiFi doesn't work often and not enough free weights.
I need to cancel my membership due to the high number of covid cases. They told me I have to come into the store to cancel it. I’m immunocomprimised so me coming in right now could be fatal. If you actually care about your members health and safety, let them cancel over the phone.
Great staff and convenient since I'm a shift worker ☺️.
Facility is always clean- staff is pleasant & helpful if needed. Very affordable and lots of space.
Love it great atmosphere,no judgment at all never extreamly busy,clean and up to the finest standards.
Great set of equipments as well as the price for the memberships.
Ebby and Victor are the greatest and most helpful employees i've ever met. #goats
I thought planet fitness is an amazing placr for everything, the hydro beds are also awesome!
My personal experience with Planet Fitness is very poor. However, gym equipped with latest exercise machine but few staff are very helpful rest staff even don't wanna take your suggestion also. Ironically, right now in pandemic they don't …
The gym is clean and organized. You can find separate rooms for specific exercises. I highly recommend this place
Clean organized huge and no one bothers you at all you come in do your thing and go out happy. I like there place !!!
Work out here regularly! It's great, has friendly staff, clean and has lots of machines.
Great beginner gym to start out at if you're new to lifting. The price simply cannot be beat for what you get. Biggest con is people working out who don't have any deodorant on.
Friendly staff, nice clean shop, good price.
I went to check the gym this morning, but ended up very disappointed. I was toured by a staff named April, she is unfriendly and wasn't willing to help when I had to sign up online to get a free pass to try the gym. I asked her how can I get it online because it doesn't say anything on the website, she just gave me the answer "I don't know", and didn't ask her co-workers or anybody to help. I was un happy with what she showed, but still tried to look for it on my phone. After 3 mins or so, I told her, okay I don't see anything on here to show me that I could get a free pass. At that time she got off the chair and went ask for help.. Now I understand why their membership is only $21.99/ per month.????????????
Home away from home
A great gym for all levels of experience. Beginner, intermediate or advanced. Planet Fitness is a more laid back environment but still has the same gym energy as other gyms in town, but at a better price.
Great gym, however I find it frustrating that I signed up expecting a 24/7 gym, only to have them close early Friday-Sunday now?
I cancelled my membership with them months ago and they started taking payment from me again last month? Seriously?
Sarah is the best person to ever work at planet fitness
Good customer service, friendly and knowledgeable staff. The machines are clean and serviceable! Be safe it does get busy at times.
Awesome no nonsense gym, get work out done get out, if you like tanning or red light therapy it’s included with your black card membership and the best part about Planet is you get in anywhere you travel too, there is usually a Planet fitness close by!
Very nice place to go to!
Friendly staff, clean and lots of equipment.
Great community! I have felt no judgement and nobody has been rude to me. The staff are always friendly and helpful, the gym is kept clean, the equipment is all in good condition. The only downside I've found is that there isn't much space for circuits or bodyweight exercises, most of the gym is taken up by machines.
This gym surpassed my expectations. Very clean gym, the staff is polite and knowledgeable about their equipment. Real good atmosphere. Really glad I joined.
Excellent place to workout, even for someone like me who just wants to do minimal exercise. Alot of machined to choose from and you can't beat the cost! $10 or $20/month!
Really clean gym with tons of equipment! Gym equipment is plentiful and incredibly user friendly, and the staff is very helpful and kind!
Great environment great staff you can get a good work out all they need is some squat racks then they will receive 5Stars???????????????????? Ab section ????..
I love it here the staff always keep up with the cleaning sanitizing and keeping the capacity in control.
I have worked out at Shapes, Anytime and Goodlife and I must say Planet Fitness is the BEST out of any of the gyms I have tried. The staff are so nice, the facility is really clean. Is it a perfect gym? No, but what gym is? They don't have free standing Olympic bars so if your only goal is power-lifting, it might not be the best for your needs. That is the ONLY thing that they don't have, there are ample free weights, benches, cardio machines, rowers and smith machines to get any kind of workout you want. The jungle gym area is awesome for body-weight stuff and it also has a TRX and heavy ropes. I honestly have had more fun here than at any other gym and I look forward to it every time I go. Don't listen to the negative reviews of PF as a whole, as I believe every club is going to be different. The Winnipeg one is doing it right and has brought accessible fitness!
It's very clean I LOVE it, extremely spacious in terms of cardio machines. the woman's change room smells like the football hallway from my high school absolutely dreadful could use a window because people and sensitive to smell
Lots of equipment even when its busy you can find a treadmill bike or elliptical. I like the set up, the only thing I dont like it there is no policy on outdoor shoes. I keep my gym shoes clean and for only indoors but after being at PF they look the same as if I'd worn them outside.
Amazing atmosphere, amazing and friendly staff
Nice gym nice people. Very clean. Absolutely love the massage beds
Great gym. I take the extra effort to come to this location even though I have on much closer because it’s a large facility always very clean, staff are friendly and there’s a tonne of machines and equipment that other facilities don’t have. 5 stars
Great gym
When i heard that PF was coming to Moncton i was very excited. I've been going to the good life facilities for the past year due to complete lack of good alternatives. I started going here on opening day and have been back atleast once a day since and my first impressions are as follows: Facilities: Equipment is a combination of Matrix and Life fitness. Most of the matrix equipment has built in rep counters and timers which is just a nice little feature. I'm a fan of the matrix equipment over alot of the life fitness stuff because the grips are a hard plastic that holds up better over time and the grips dont' twist. I lift heavy for legs and back, and unfortunately some of the equipment doesn't go that heavy (Back Extension/incline leg press) but for the most part, the weights are all good enough. I imagine for the average person everything would be more than adequate. But overall they pretty much have equipment for every workout with exception of squat racks and a real incline leg press.... But i assume that is because of their whole "relaxing environment" which is fine. and LOTS OF CARDIO EQUIPMENT. ITS ALMOST ENDLESS Then we have the nice little spa area with the red light therapy, lots of tanning booths, and hydro massage. All nice equipment. Hopefully it is well maintained in the future. Cleaning could probably be a bit better in the total body enhancement machine, as the last two times i was there, there was a growing collection of body hairs on the floor of the machine. Staff: The staff are very engaged and actually appear to like being at work. Everyone I have met so far both on night and day shifts are very kind, respectful, and helpful to those who have questions. Cleanliness: Obviously since the gym is new, the facility is spotless, but the staff are constantly going around wiping down every surface, every piece of equipment, mopping, walls, etc. With how dirty gyms can get with so many people using them in just short periods of time, this is very nice to see. Also everything is spaced appropriately so everyone can feel safe in these trying times. Hopefully going forward the gym will continue to ensure all equipment is maintained and everything continues to be cleaned as it has thus far. We don't need another gym franchise in moncton that is nothing but broken dirty equipment, and unmotivated staff.....
I don't have any issues with plant fitness in USA when I visit this location I have bad respectfully from team at front desk they totally unprofessional and uncomfortable , the men in front desk he ask me about identity for multiple time and confused me, please be attention for your team .
Good gym. Great price
Went for the first time the other day. Very clean, nice layout, ladies at the front were polite and helpful. Pricing is fair.
Friendly staff. Clean facilities.
great place to workout. lots of equipment
Like that place especially because it’s cheap and close to my house
Great equipment. Very clean.
Very clean good equipment..music nice and loud
Incredible value for your money.
What a great 'planet' I landed on! Such a long journey!
New equipment, lots of room, lots of sanitizer available too.
Absolutely love this gym, the prices are amazing, super friendly staff and no trainers bothering you. They have all the equipment that you could ask for and it's kept clean.
Awful service
It is almost impossible when you cancel your membership. Be careful.
TERRIBLE!!! TERRIBLE!!! TERRIBLE!!! TERRIBLE!!! TERRIBLE!!! Manager (ROY) is a miserable person, who treats his staff and members with ZERO courtesy and NEVER a smile! AFRAID of ROY, they work in constant fear so not to lose their employment and also show no emotions, no smiles, no friendly greetings - nothing. BE CAREFUL!!! If you forget to remove the weights after using equipment, staff will be forced (by ROY) to VIOLATE & AMBUSH you in the SHOWER - while you're naked to make you go back out and remove the weights!!! If you find this behavior offensive or unprofessional, then TOO BAD!!! ROY ultimately decides how to best handle HIS indiscretions! He will cancel your membership, keep your money, BAN you from the gym and THREATEN you with Police and Trespassing! Forget calling Corporate Head Office - the BLINDLY stand by their management staff!!! EXPECT THE POLICE TO CONTACT YOU, ROY will go as far as making allegations against you and TRY to falsely lay Harassment charges against you to ensure you don't return (even to collect your personal items from the lockers!) ROY is a miserable person, put in a limited position of authority and he abuses it to his maximum ability. He is unemotional, and unapologetic about his lack of discretion, poor judgement and unprofessionalism! So, make sure you remove your weights OR risk going to JAIL!!! THIS IS NOT A JOKE!!!! I wish this was a JOKE!
Why did you change the hours from 24/7 to this nonsense starting last week of April gym is closing Fridays at 9 and sat/sun at 7?? I'm looking to change gym locations and i believe others will too. It's ridiculous.. i didn't sign up for this last year. Certainly won't continue on with it. Very disappointed.
very clean
Great staff to help you out! And great machine's!
One of the largest Planet Fitness locations I’ve been to! I believe they have every machine, by far the best one yet!
Affordable gym with basic equipment. If you are not sure about whether you want a membership here, you can get a free one day pass which includes a tour of the facilities - check the website. Machines and changerooms are cleaned regularly, but the cleanliness is highly dependent on the gym-goers. In my opinion, this should be enforced. There are a good number of cardio machines, some resistance machines, and Smith Machines/adjustable benches, and a good variety of dumbbells. There are only barbells with low weight. Staff are polite and helpful. Good gym for beginners or cardio workouts.
Great work out. Staff are awesome. Thanks
Love love love!
Great gym, clean
I was member for 4years my monthly payment 11.30 $ 3days ago I was checked my account ifound out the charging me for 6 months 29$ when I went to ask the front desk why the said because you are on block card I told her I don’t know what this card and I didn’t sign for any change she told I want asking the manager her name Amanda and she back to me to till me we are sorry this is by accident we will back to normal monthly payments for next month I told this not good you have to refund my money ???? back she said come tomorrow when I back next day she said no we can’t refund any money I told her this is mean you still me money she did nt answer I canceled my membership with them and I wish all the members check always because this company she will try to still money
Late nights are not busy , I like to work out late. 24/7 is always good
Always best atmosphere are great staff
It is very good
I love how it's full of people wanting to workout, rather than show off or find their mate. Lol
I love this gym. They have many different weight machines, the facility is clean, the staff are great, and it’s two minutes from my house. The fees are extremely reasonable. No one can compare.
It is very good here and the price is cheap.
Best in town.
great gym for cheap fee.
Excellent, Friendly Staff, Place is The Cleanest Fitness Centre Ever, Staff are Cleaning. Every 15 Minutes. Masks are being worn. It's Definitely A 5 star ???? Fitness Centre. Nanaimo is Very lucky to have Planet Fitness.
Always clean
It's a gym
Amazing non judgmental gym feel so comfortable and motivated when we go. Staff is exceptional and the ppl are so great
I only go for the hydro massages .
Decent equipment, great price. Minor issue - recently, the crowd frequenting this place has been getting increasingly, for lack of a better term, 'uncivilised', as a majority of those who go during the weekdays leave their sweaty equipment unwiped. I do not notice this happening en masse during the weekend.
Its a clone of every other planet fitness gym. Only 1 fountain sadly
Clean
Everything was fair compare to the price. Th rate is really nice and equipments are good too. But they do not have free bar, they only have smith bar. And here is the worst. They are saying 24/7. However, they did close on Chrismas without notice. And they also closed on Jan 29 due to cold weather... Emmm... And they only noticed me at 8:53pm when they are closing at 10 pm.. I mean, you can do this better rather than just make a desicion like this.
Ibrahim and Victor who work at night are super cool, and the gym equipments are always tidy and clean.
Fantastic facility, the only short fall is there's no pool.. yet ????????????♀️????♀️????♂️????♂️????????
Awesome gym! I love it here ????
Fantastic fitness center with friendly and knowledgeable staff/management. Thumbs up!
Im so disappointing every time im going to chair massage only 2 token she/he gave me. Thats why i will end my black membership. I will not come back again...
Can be bit crowded sometimes but overall nice and clean space. Not for the heavy bodybuilders
Love this place. Staff are always friendly and say hello and goodbye every time I'm there. It's always very clean. No complaints.
Love the gym
Very clean, great people and great staff!
Getting really disappointed with this gym. Especially how they are handling the lockdowns. They are closed and still think they can charge you for half the month they've been closed. They took their annual fee out of my account while they were closed with no option to cancel my membership because they were closed. Their staff isn't very helpful in resolving these issues, at least not the girl I was talking to. She was actually quite snotty. Unfortunately it's the only affordable gym in Pembroke.
Love it
Really happy I signed up here. Years ago I was a member of a big name gym in Vancouver. The gyms and change rooms were always grungy. Don't have this problem here. Gym is always clean. Lots of equipment available. Monthly subscription price is very reasonable. Would highly recommend PF.
Lots of choices of equipment and i can almost always use what i need/want with little to no wait time
Very clean gym that has a large selection of new and well maintained gym equipment. Unfortunately there are no barbells (aside from fixed weight barbells), racks or plate loaded equipment. Star was removed for these reasons. This is definitely not a gym for bodybuilding, but well suited to the occasional gym goer, and beginners who are just getting into fitness and training. Depending on your needs it might have everything you're looking for. Membership price is great for what you get. It is extremely busy during the afternoon and evening, and sometimes hard to find parking.
Best time to go, is the night! Get the black card members it’s worth it!!
Excellent
Great gym and staff
To think once You enter an establishment in 2018 the manager would feel obligated to welcome any member coming in. That was my mistake. I was welcomed with nothing but ignorance and disregard by the manager Roy. Not wasting another penny in this place until they get new management!!!!!
helpful and friendly people. great environment to work out
Clean. Conveniently located. Conveniently open 24hrs
I like everything .... it has all the services & equipment I need .... don't mind paying extra for the black card to get the hydro massage & other stuff .... great price! affordable! & month-to-month membership!!
Useful equipment to workout with
I like a lot of things about this gym except for one thing so far. When going for a tan they ask if you have your goggles, you reply yes, and they ask to physically see them! Like what are we 10? I get that it is for safety, but who’s to say you don’t wear them in the tanning rooms tanning?! Do they watch you tan too? It’s a really stupid policy. I was difficult with staff on purpose. If you want to treat me like I’m 10, I’m going to act like I’m 10.
Open 24hours 7 days a week! Very clean and lots of cardio equipment. A very small space is dedicated to free weights which gets congested quite easily. My recommendation would be to move some of the cardio equipment and make a bit more space for free weights .
Love this place, it's all you need for basic workouts, all the machines have instructions and the staff keep the place clean
Nice place to workout, yup. Got well developed equipments. Nice customer service.
This is my second gym and I love it. It's so cheap. They have so many different types of machines to work out. They even have free group sessions to work out with a trainer with the low $11 that I pay. It is spacious and very clean.
Awful management and disrespectful service
Garbage gym. Do not recommend.
Very nice gym with hydro massage chairs I enjoy using before and after workout. Stuff is friendly and professional.
Great gym. Love the layout. Nothing like walking in and seeing a big smile from Sarah to start my workout on a positive note. Lots of equipment etc.
Easy no-fuss scanner for signing in. I work out at 10:30 am when the traffic is less. Ample variety of machines. Fairly smooth transition from machine to machine with almost no wait times. This is a plus for me as I like to move quickly …
Liked the gym, but had to move for school, i live to far away now, and i guess you have to write a letter to cancel, an email guys, a phone call, c'mon guys really?..it's 2021.
Nobody here seems to know what's going on. I got the run around about canceling my membership and was given incorrect information. (It happened to be my account was at the erindsle location) but they still have me "information on cancelling. When I called the Erindale location with the information given to cancel they were confused and said it was all incorrect.
Great and lovely place to visit
I love this gym I travel around USA and Canada it's the best place. the staff is awesome. The mangers are great. They know how to keep the customers happy always helpful. Great gym machines good work out.
Very friendly ???? staff. Clean and uplifting atmosphere. Looking forward to getting in shape
Great gym
I like it more than LA Fitness even though it's so much cheaper. The quality of equipment is the same, and it has so many other features like massage tables, 30-minute circuits (where you must use machines in order in specific time limits), the option to bring a guest and it's open 24/7. It's not a big gym but it's not small, and it has a good flow of people, it's never too crowded but never empty.
Good management and staff, great value, machines well spaced out and in good repair, easy free parking. One major negative is that this club DOES NOT ENFORCE Covid MASKING REQUIREMENTS. ** Owner response put on us on members, not …
Very understandable and not very expensive.
Clean gym with plenty of equipment for average gym user. Cardio equipment and machines are aplenty here, however there are no free weights other than dumbells sets up to 75lbs, and bars up to 60. For the price you can't really go wrong. Washrooms are well kept, as is the equipment and floor space. I found this experience overall better than comparably priced fitness clubs.
Friendly staff!
Convenient
Great gym for your fitness needs
No Olympic barbells
A maskless wonderland. Worried more about your air supply and less about covid? This is the gym for you! "Who cares if there's a pandemic and we've be closed for who knows how long, let's get shut down again!" - this planet fitness probably.
Been here only couple of days, and on long weekend, less crowded not sure on normal days, Looks like the cheap and best option we have in Winnipeg, clean and nice center
Excellent service, cool atmosphere and the value is good
Keep in mind if you sign up that you have to either show up in person or send mail to the same planet fitness in order to cancel your payments. The inability to easily cancel outweighs the appreciation I have for all the staff and the variety of equipment/amenities. Every worker there was super helpful, but I can't recommend any planet fitness to anyone if it remains so difficult to disengage with.
This brand new gym is huge, new EVERYTHING, a huge variety of equipment, separate rooms for different types of exercise, a 30 minute circuit room, loads of cardio machines, tanning, massage chairs, hydromassage lounger chairs (heaven), friendly staff and no intimidation. People from all walks of life, ages, fitness level, etc. I've never felt more comfortable at a gym. P.S. their changerooms are even top notch!!
Friendly and informative staff. Location and hours. Cleanliness and maintenance. Always a machine or free weight available to continue my exercise without cooling down. Customers are also pleasant and willing to help. All in all a positive atmosphere and experience with each and every visit!
New equipment. Nice gym. Good atmosphere.
Taking money from account randomly. Over charges. Bad membership terms
Very good fitness center
Get ready to half of your time outside
I love this gym. For people like me that feel very intimidated going to gyms this one is not intimidating at all. I have been a member of this gym since it opened and it’s great. Staff is very friendly, especially Sarah. It depends the time you go to the gym it’s busy or not. The great thing is they have a paper that lets you know their peak hours. I have been to the gym at 6:30 and other times at 9 and those are the best times to go. My husband usually goes after work and has mentioned there is more people which means longer waiting times for certain machines. Totally love the lunk alarm though I haven’t heard it ring yet. The best part are the massage chairs!!!
Clean space with new, well maintained equipment and helpful, friendly staff.
For what you pay for a VIP membership you can't ask for more. Really this gym has ruined me for ANY other gym EVER. If this place closes I will lay flowers outside it's front door.
Alway friendly and everything i need.
I sign up for this jim last year. The price was good, the facility new and clean, not to busy. Now, it looks worth, equipment need maintenance, only one water fountain for all jim, not clean as before, need management attention.
Super clean and organized
Brand New machines, very cheap subscription, no commitment
Great, clean and well maintained gym 5/5.
Love it there, staff is amazing, its always clean...no complaints!
It's okay for the cost, some machines broken, some only one.
super clean - staff are meh.
Sauga branches on Dundas is what I am talking about, the front desk guys need to pay more attention to customers using the machines without wiping or cleaning them after usage. Maybe the management needs to post at each machine a reminder. I know it is hard to teach a filthy person to be clean especially when he is already a grown up. I haven’t observed this in Burlington branch.
Great place, never feel judged or anything like that, being a newbie and all. Love it!
Lots of cardio equipment if that's your thing! Great for those intimidated by standard "beef head" gyms a lot of rooms with variety of equipment and circuit training etc. The black card is a great idea, use the hydro massage beds. Only max 10 minutes usage time however, during peak periods it does get quite busy. At this very affordable price point you can have a gym membership and not feel guilty if you don't go!
Came in Saturday, August 15 at 1:30pm to ask for a tour. After the tour, I decided to transfer my home club to this location. The two employees on shift who helped me (I wish I got their names) were kind, patient, professional in making this process easy for me. I'm happy about my decision, thanks again!
Great gym! Great employees
(Translated) Good (Original) Bien
*Pros: friendly staff, new/quality equipment, cardio focused, $10 monthly membership, spacious showers/changing rooms, water fountain (touch free). Open 24hrs mon-fri. *Cons: no squat rack (4 × smith machine's). Try stretching during busy times and you become a tripping hazard, you are in the way of other members as you are surrounded by the ab equipment. They have given up a considerable amount of space for tanning, massage chairs, and reception. Tanning and massage....urgh!
Good ambiance and new equipment
Not quiet busy. Great staffs.
(Translated) The equipment is very comprehensive, there are favorite purple everywhere (Original) 器械很全面,到处有最喜欢的紫色
Solid gym with plenty of space and equipment to get your workout done. Very little waiting when going off peak times. The staff is always helpful and friendly. The value from the membership is the best deal you can get in terms of working out.
They really are a judgement free zone! We have been here several times and there are people from all walks of life and all body types and everyone is just focused on their workouts and accepting of everyone else working towards their own goals.
I always love going to Planet Fitness. Extremely nice employees, they were very cooperative and understanding. The gyms always have a wide variety of equipment, and there is never a wait for the next person. Very clean and has an excellent vibe.
The only big-name gym I've ever felt completely comfortable and confident going to. Their range of equipment is huge. There's every possible thing you could want or need. Love it here!
The gym is clean and well maintained but two areas leaked for a whole year with no repair. The manager is the biggest downside. He is a huge jerk with a lot of attitude and despite being a minority himself he seems to have his own prejudices and uses his authority as manager to exercise them. It's a cheap place to work out and if you dont run in to the manager then it's fine.
Super friendly staff. Tons of equipment. Very, very clean gym. I've gone to other gyms maybe a handful of times but felt very intimidated and out of place. I didn't feel that at Planet Fitness. It was very welcoming.
Nice 24hr gym on Dundas near Dundas/ Dixie. Great for night owls.
Best gym clean and very good workers
Awesome culture, neat, organized, and well equipped. Supports Covid-19 rules on social distances, and sanitary. The lovely app with crowd meter features are great. …
Love this place.. great gym to workout in .. staff is super friendly and knowledgeable.... and low fees In comparison to other expensive gyms...
I went with my frn to just check. It’s good to know that you can bring your frn for free. I really loved it. Ut was really clean n nice environment for workout.
Absolutely adore this gym already and top of that its 24/hrs. Well its the only gym around my area that has it . its newest location that just open. Only thing I don't like the change room for the lady is small but its w.e . it gets 5stars
Love my workouts expect the towel paper was empty in at 4 dispensers last time I was there
Very affordable Gym Facility, with as low as $10/Month and fully equipped
(Translated) They depress me their colors, but it has all the devices and it is 24/7. (Original) Me deprimen sus colores, pero tiene todos los aparatos y es 24/7.
Super convenient location, big parking lot, machines are kept always clean. Lots of machines, not crowded...This has been my gym for over a year and truly enjoy my workouts.
The best gym in the world
Good gym, approachable staff, great management.
good price. lots of treadmills and bikes but I always find I have to wait on equipment to get my weighttraining workout done.
It's not a gym it's a physical fitness class with entertainment
I was passing through town and stopped in, staff was very friendly and I even got to speak with the manager Anna she’s awesome!! Clean and spacious facility would recommend everyone to stop in ????????????????
Management doesnt know what they are doing and accused someone i know of lying
Super clean, great atmosphere. Love the black card spa/lounge. Only wish they had more Total Body Enhancement machines and hydro massage beds, because sometimes there's a wait.
Clean and affordable gym. The staff are friendly and helpful. It has all the basic machines that you could ask for. Staff members are constantly cleaning and vacuuming the place. The hours are more lengthy than most other gyms (although they used to run 24 hours, but have now reduced to work hours). Overall, I can't complain about what this facility offers for a low monthly price.
I have been a member of this gym from day one and prior to closing due to Covid - 19 it was a great gym with good staff & members and a spacious facility with plenty of equipment . Since they have reopened the gym has gone downhill , most of the staff have left & many of the original members have not returned . It has been taken over by "millennial muscle heads" who spend more time on their smart phones than working out . Other than placing signs all over the place limiting the use of equipment they haven't really done anything to reorganize the gym to maximize the use of space and equipment . Sad to see this used to be such a great gym .
Never met more friendly staff anywhere else...they clean every second
It has everything you will need
It’s a good gym to get a decent workout in. Upside is prices are affordable and large open spaces but the downside is they don’t have adequate equipment for more experienced lifters. Dumbbells go up to 75lbs and they only offer smith machines, limited free weights.
Staff is very friendly.
I used be an ancient customer of university of manitoba gym. But man that gym is now crowded as hell. So i was looking for an alternative place for work out. And i found this place!! This is a great place for all ages , cheap but doesnt compromise with the main features of a gym, 24/7 open, clean like super duper clean, friendly people , free trainer and a lot more. I know i sound like a paid reviewer but trust me i am not and this place is the best bang for your buck!! I pay 10 bucks a month and i can take a guest for freeeee!!! If i pay 20 bucks a month i get spa, massaging and few more perks. One more thing theres no year long commitment you can skip a month and dont pay that for that month. Anyways i think this is absolutely awesome gym for anyone who is looking for a nice place for workout.
Great atmosphere, staff are really helpful. Plenty of equipment and open all the time.Excellent value.
always clean and well maintained
Awesome. Great equipment and large space.
Very clean
Has all of the latest equipment - very little wait time if any - most of the staff is friendly and always greet guests - sign up experience wasn't that great as the employee made it seem as if I was a nuisance giving them the easiest sale of their life.
They want your credit card information AND your banking information! That's too much information and We should be able pay month to month at the front desk with a debit card! Not joining since I can't stop payment without a ridiculous fee!
DO NOT WASTE YOUR TIME AND MONEY AT THIS LOCATION!
Oh man, maybe it’s because of Covid-19 they got so greedy. I canceled my membership a year ago and confirmed with the lady three times that it was canceled. After a year I was surprised with new unauthorized transactions in my account going to plant fitness for three months and I didn’t notice. What happened and why after a year they remembered me (not in a good way)?. I thought maybe it was a mistake. I called several times and guess what! They said you’re not in our location!!! And refused to solve the problem. I had never been in any other location. They were rude to me and refused to refund me. I heard about similar stories but I never thought they would be this greedy. For what? 28$????
Overall experience is nice. But, there is a major negligence in the sign in process of Black card member benefits. The employee at front desk DOES NOT ASK THE PROOF to see it the person signed in is a black card member or not. This leads to a problem that too many non black card member enter the VIP room. This has to be fixed or it's not fair for those like me paying 21.99 for a black card member. I tried to call in to explain the problem,but no answer at all. I would like to change this review once the problem is fully solved.
This place cheats people. They charge on my card after lockdown without informing me and I did not go any single day. Be careful of this branch. Very disappointing service. Not suggest anyone. I lost 100 dollars .
Plenty of equipments, open 24/7, staffs are friendly and membership fee is $10.50/ month. What else we need? Others are charging way more.
(Translated) Great fun, exercise, water massages, sunbathing, I recommend (Original) Super zabawa, ćwiczenia,wodne masaże, opalanie.,polecam
Clean,friendly staff, new equipment all around good place for a workout
Pros: excellent variety of equipment, not crowded even during peak hours, kept very clean, staff are attentive Cons: no bench, no squat rack, dumbbells max 75lb Details: I've worked out consistently at the other two major gyms for the last ten years. I do miss the bench and squat rack but can get by with the smith machines. A little disappointed by the 75lb max dumbbells as well, in any case with good form you don't really need it unless you're a pro. The range of machines pretty much includes every piece of equipment I've ever used at many different non-planet fitness locations in Southern Ontario. The staff are very nice and I doubt the "lunk" alarm will ever be used unless someone's really disrespectful. It's refreshing to no longer have to wait for equipment as I did at the other over-packed gyms. If you get motivation by working out with a lot experienced fitness people around you, you probably won't get that feeling as often here.
Everything about this gym has been exceptional I Love the equipment and hours (open 24 hours when it had these hours), everything about it is easy and modern except their cancellation policy. It requires you to snail mail a letter or come in person to sign and cancel. We are in the middle of a pandemic. This process should really be zero contact by now
Good gym. Open 24 hours. Friendly staff. Reasonably priced. Tons of cardio machines
A great place to workout. It's clean and has friendly staff. Very reasonable monthly charge. Suggest a sign be put up in abs/stretching room. Please keep your conversation to a minimum. I find it annoying to have to listen to endless talk.....conversation better suited for the lobby. Cheers.
Gg
Great gym. Good variety of machines and friendly staff.
Best gym i have been all day . Hydro massage chair are like heaven...
Very, very clean and super nice place to work out
I been calling everyday to cancel my membership since the first luckdown but they never answer their phone, very poor costumer service. I will never recommend for anyone to go their your batter pay extra but get the proper service
Great service, especially at that price point
Good place to workout only one issue at times during the summer it does get hot in there in the back room not enough airflow..
Staff needs to acknowledge if a person is waiting in line and not be on the phone for so long. I waited over 15 mins just to get hold of the lady with hijab who was on the phone to turn on the massage chair, i understand that she is on the phone but someone who is waiting to get her attention in person is more important than a phone call. I think staff needs to be more vigilant and attentive, doesn't matter how good the gym is, it's just ruin the members experience. Hopefully this feedback is taken in a constructive manner.
I would recommend everyone try planet fitness at some point in their life. Very cheap workout membership and staff are so friendly. I especially appreciate Sophie and Cassie as they always have such positive and enthusiastic attitudes!!!
When it's going to reopen?
Very welcoming environment and very clean!
Love the place, non judgemental, great equipment, and lovely staff...very helpful
Long wait times outside in the cold to get into the gym. Approximately 20- 50 minutes wait expected.
Was told only way to cancel is to come in person even if I test positive for covid
No bench, no squat rack, 75lbs Dumbbell max? :/
Moved from LA FITNESS to here. Nicer, cleaner and very helping staff. Victor helped me and my brother to sign up and would definitely recommend this very location. Cheers!
This is my first visit since Covid shut it down last year. The place is clean and maintained so I feel save here.
Best gym ever
Horrible staff and customer service.. plain rude
Good: nice environment, easy parking, good equipments. Need Improve: sometimes wanna use massage chair ask coins from front desk. When front busy always need wait long time.
I love it and the price is better than goodlife or la fitness
Non pretentious, monthly rates are incredibly low and lots of equipment to use.
Friendly staff, lots of equipment.
Music was too loud in men's change room even though I asked staff to turn down volume a bit
Good location, clean and well run, wish they had a few more duplicates of some of the workout machines though and less treadmills instead.
Decently sized gym for workouts! Has most of the amenities as other gyms and staff is always polite and helpful which is a bonus :)
Found a cockroach in the locker room. Staff told me management did not seem surprised and didn't have much interest following up. At your own risks
Great price has everything you need in a basic gym/fitness club
I've been going since it opened. It's always clean and the staff are friendly. My only big complaint is that the women's showers are not very warm. I have to shower fast some days so I can get out and warm up. Update: they have fixed the water temperature. It's always nice and warm now
Nice gym, lots of equipments, clean, nice atmosphere and fee is ????.
Used to be open 24/7. Now only Monday to Thursday. Saturday Sunday closed by 7pm.
Very Spartan, only has what it needs and the price reflects that. Clean and functional.
Clean clean clean clean
Best gym I've ever used
Better than the etobicoke location
Grate equipment fantastic place to get a grate workout also grate value $ $ $
One of the nicer PF gyms in the GTA.
WORST GYM EVER
Every thing in planet are perfect. There are enough machines, so you don’t need to be wait. There are perfect showers and lockers . All employees are nice and organized. They care about members health ,because always check people to make sure everyone use Mask.
Clean environment
I have been working out here during night shift hours for over 2 years and I have to say that Victor and Ebrahim are the most dedicated and clean employees I have met. They deserve a raise!
line up and i paid for 24hr gym open
Cant beat price...no big free weights like for squats and deadlift...mostly machines...certainly more then the average person needs...LOVE the VIP membership...massage tables and chairs...red light therapy and tanning beds
It is clean and kept that way. Plenty of areas set up to sanitize your hands and clean machines . The guidelines were closely adhered to .
Clean and extremely friendly staff, $10 a month, you can’t go wrong with that.
Great gym, great price and friendly staff.
Been a member at this gym for over a year.one employee that stands out is Greg always friendly at front desk when checking in .always takes pride in cleaning machines the place is spotless Thanks Greg
It's so cold..Air conditioning are blasting,too cold...not to mention the poor staff can't have chair to sit on... slavery is back...
Today when i finished one hr in here and tried go out. I forgot my phone in fitting room about 3mins then i return to find it. I found out someone stolen my phone and lock it in another locker. My locker in the first zone when walk into male fitting room. And the thief s locker in other zone. There is the ugly and lousy thing! The black girl staff told me they wont do anything on this case and not willing to help me to find the thief! Even the thief still in the gym with clothes in locker! And told me even not willing call police for me also imply i wont be successed if i call police! Eventually due to my work schedule, i went out this ugly place! Even this is a price fair gym but i won't give five star just like they won't take any action for me !
Staff of this gym are just amazing! They are friendly and supportive, super committed to the operation of the gym, cleaning and sanitizing EVERYTHING carefully all the time and over and over again all day long. But if you go early in the …
Best gym in Winnipeg. Super affordable. Great staff super friendly!
Planet fitness has given me the courage to work out consistently. I love the staff. They're all so welcoming. The classes are great. Devon is knowledgeable, funny and his classes are great. I never want to miss the classes! I have the black card and its worth it!! Tanning, massage chairs, hydro massage, light therapy and tanning! It is a great gym and i tell anyone and everyone to come down and give it a try!! I wont leave this gym.
Great management
Most affordable gym and staff are cleaning nonstp
The basic membership $10/month at least when I started and a 30ish a year service fee which gives you access the the gym 24/7. The best price you will get for a gym membership.
Clean, lots of machines. REALLY WISH THEY WERE OPEN 24 HOURS ON WEEKENDS. unsure why 24 hours is only Monday to Thursday.
Terrible place
This gym has great affordable pricing for membership 10.99 for basic. It is a great place to work out for ALL people. They have great classes as well. VIP membership is a great perks hydro massage, massage chairs, tanning, total body enhancement, bring a friend for free anyone anytime and more all for only 21.99 per month. Clean, fairly quick with repairs, excellent encouraging staff and no gym shame!
Its aight
Need hand sanitizers everywhere like they used to back when they reopened after Covid. The cleaning spray bottles also need to be changed/cleaned because they are yellow in a lot of areas, and very gross. Overall, they need to clean more often in my opinion.
Not a bad gym, great staff, and dosen't seem to be super busy like the other gyms in nanaimo. The only real complaint is that they don't have rakes and free weight barbells to do squats with.
Clean, friendly knowledgeable staff. Awesome experience every time!
I like this place but only one thing bothering me are those fans above. You are sweating and those can make you sick
Great place to work out. Lots of equipment, lots of diversity...judgement free zone at it's best!
I love working out here! Super friendly staff especially Cassie and Sophie! Getting some mad gains here ????????
Great place! Excellent pricing for what you get
Good clean Gym. Not too stressful as i can always get on equipment. Weights don't go over 80 pounds but not a big deal. Staff always cleaning and seem happy.
Probably the best gym I've ever been to in about 15 years. Very high quality equipment, always open, helpful and kind staff, great restrooms and changerooms, plenty of space, great entertainment to watch while doing cardio and good music. Very clean and comfortable atmosphere. Can't complain about a single thing even if I tried.
Other than the surprisingly delicious taffy, the gym offers services to serve multiple needs. Free weights, weight machines, massages, tanning, and circuits.
Excellent staff and equipment .
The staff are super friendly and helpful. The tanning beds and massage chairs are a great bonus!
Lots of machines and very clean place
Feels great to be back and this gym has always been sanitary. Great staff always welcoming.
Very spacious. Clean. Nice staff.
On Aug 12, 2020 I went in for a workout. The Crowd meter was showing more than half the gym was empty. I drove 25mins but when I got there the staff told me they were at capacity. They’re only allowed to have 50 members in the facility - this wasn’t even mentioned in the email from PF before they re-opened. I had a horrible experience bc a short female Caucasian staff member was also abrasive and extremely abrupt at come backs when I showed the crowd meter. This has been a very disappointing experience
Paused my membership over covid they took fees out anyway awful customer service asked for a letter to cancel i did originally i had paused the status i was under the impression that i was to call to reinstate it not randomly find out by checking my bank account i called was told ah too bad its your own fault for not checking its on you... nothing like paying for a service i cant use how many others lost money due to this issue it's ridiculous taking advantage of people during a time like this
This is a great and inexpensive gym. I also think the staff is kind and keep the gym very clean????
Lots of machines, friendly staff, and trainers to learn how to do what you need to, to get where you want to be. :)
Amazing staff.... Always so clean.... best gym in Mississauga.....
Pros: It’s a very clean and well maintained location. The staff are also very friendly BIGGEST CON(for me at least): They’re not fully 24/7 anymore on weekends they close earlier like 7or 8 i think Fri-Sun and it’s sad because I work irregular hours and sometimes only have late evenings free. Which means I miss workouts because of this time change.
Gym is good enough for what it offers but I can see myself out growing it at some point but for now great place to get back into training.
Manager leads by example. Great atmosphere friendly staff.
Friendly staff. 24/7. Clean facilities. Well maintained equipment.
The best gym I've ever been too. Love the staff. Very friendly. Always such a good workout. Super clean and tidy. I recommend this gym to everybody
Great atmosphere, great equipment. Love it.
Very friendly atmosphere, I am greeted promptly every time I walk through the door. There's a fantastic selection of equipment here, both for cardio and weights, as well as several rooms off of the main hall specialized for quick workouts or stretching. The staff were very helpful and knowledgeable when discussing the different membership offers available, and didn't pressure me as much as expected to get the most expensive one available. I would give it a full five stars, however since joining, I have seen staff giving guided tours to new/prospective members, which is something I was not offered at the time I signed up. This may have simply been because there was no time, but it has slowed down my activity somewhat, as I am still figuring things out. Make sure to ask for the tour if you're unsure
Great Staff, Very Clean/PF Team is Always Cleaning, Lots of equipment..Never have to wait to use any equipment...Great Environment
Love it, clean and very friendly if you are starting with gym workouts
Extremely friendly and motivating staff! They are very helpful and always willing to explain or fix any problems! The facility is extremely clean, and you will constantly see staff cleaning the facility which is very rare at most gyms that I’ve been to! I was blown away with the amazing machines, all of the complimentary amenities, the cleanliness of the facility and the friendliness of the staff- they even have my 59 year old mom hooked on the place, which amazes me because she was always hesistant to join a gym! Compared to the cost and uncleanliness of shapes gym which I was previously a member of, planet fitness is a breath of fresh air (literally)! Planet fitness welcomes both an experienced gym goer like myself and individuals newer to the idea of working out like my mom, I am very impressed and excited to have this new gym in Winnipeg! Can’t wait until they expand and build in other parts of the city so that I can also recommend friends!
Very good equipment, staff , affordable and 24x7 is the most convenient to any one
I’ve been going to this location since November 2016. Staff was friendly and the cleanliness was immaculate. But now, I’m finding the location to be very uncleanly - especially the women’s change room! I workout late evenings and can rarely find sanitizer spray and paper towels to wipe my machines. The women’s change room has a disgusting, musty/smelly clothes smell in their lockers to the point where I’m literally changing in my car before my workouts. Just really thrown how an amazing location is starting to slide downhilll quickly. I’ll still go - for $9.99 a month you can’t go wrong. But I’m still disappointed in the overall cleanliness in the facility in the evening hours. The wifi here also is bad. I’ve got into the habit of just downloading my songs/shows before heading into a workout.
Just joined PF this week and I'm so excited. Day 2 I made the mistake of leaving my wireless ear buds in their charging case somewhere in the building. Only realised today 48 hours after I was last there. Went in tonight to workout and thought I would ask but wasn't expecting good news. Someone had handed them in!!!!! I thought for sure they were gone for good so whoever found them, thank you!!!!! We only moved here 6 weeks ago and it's just given me another reason to love Vancouver Island ????
Gym is very clean, sanitized, and the staff are very friendly and polite.
This is an amazing facility! The staff/management are extremely nice and professional, I never have a reason to complain because the staff does everything perfectly. It is a spacious gym with lots of equipment and loads of space to move around so you are never bumping into other members like at other gyms. It's too bad they keep changing the staff throughout the year. (management is very strict with gym rules but that's fine because it keeps everything under control, it also makes me feel in a safe environment). If you are looking for a great place to workout and feel comfortable this is definitely the place to be!
Great joint, all this place needs is a scale(s) that's it that's all
Horrible company. No notification they have re-opened. Just found out cause they started taking money again. Once my contract is up I’ll be going somewhere else.
Love it. All you may need for very affordable price. Pretty clean facility which is also important to me.
Bad bad bad customer service will never deal with a planet fitness ever again. Charged me late fees when they made my bank account bounce and go into more debt nothing but money scams. Very rude staff. Snarky comments not helpful. What shame thought it was going to be a good gym but it’s absolute rubbish.
Almost like a second home
Excellent place for all ages.good equipments and cool atmosphere
Very good
Great place to get sweaty!
Great gym.
We are now at that point where you have to ambush the squat rack when someone leaves or ask them to save it for you. People are packed in there like sardines and the line up outside, where strangers stand a foot apart, is usually over 20 minutes long on weekday evenings. It should also be reported that some people spend too much time at the gym and are giving other subscribers no chance of entrance. I literally saw a guy checking out his reflection in the change room, three days in a row, for over an hour each time. There are other people there who are inside when I'm in line, which takes 20 minutes, and are still there (usually hogging the same machine) when I leave up to two hours later. Time slots would fix this but then the gym would probably have a harder time charging subscriptions for a gym you can barely use. This place is terribly managed.
They insist on charging your bank account and not a credit card. If at the day of payment you're short on funds they'll suspend your account, but WILL STILL CHARGE YOU. You cannot use the gym nor can you cancel your membership before making full payment plus their fines. Money grab. Stay away.
Excellent place to come and work out with no judgement
Great place for a good work out
I m member of this location and they put wrong banking information while the staff admit tht they put wrong account number..but still the guy ALBERTO on front desk was so rude with me.. and pretending tht its my mistake..
Very clean facility, staff is friendly and it truly is a judgement free gym
I have to make some changes now that I've been using this gym for a few months now. The change from 24/7 is a huge blow as I liked the flexibility to come when I wanted especially since I work late sometimes. There is only one water fountain FOR THE ENTIRE GYM, which is annoying if you're working out far from it. I wish they had slightly heavier weights and that they fixed the leak in the back area. There are lots of cardio equipment and the staff are a good bunch
Staff are rude when you want to cancel your membership; They treat you like you’re an idiot when you’ve been paying for a membership for a couple of months. Big attitude problem, especially with the manager. There should be more water fountains and there are no aerobics classes. There’s nothing special about this gym.
I love coming here! Everyone is so welcoming and encouraging! I really enjoy coming here, the friendly environment makes it easier to wake up at five am and come in for a workout! Thank you to the friendly staff members!
Nice gym, lots of equipment, friendly staff
I canceled my membership back in April and I was still charged until September. I talked to the manager and told me that I will be getting a refund which I never received called couple of time to ask about the refund and proposed to get my refund as a credit towards a new membership. Few days later after signing up I get a monthly charge again. I was promised a call from the manager and it's been 2 weeks no call yet. I need this solved asap.
Clean
Good gym, staff are kind, clean and really like the hydro massage. Only downside, no barbell bench press, no squat rack, only up to 75lbs dumbells. Stupid Ricky's ruin it for everyone!
Staff was very unprofessional, made me feel very unwelcome.
Love it here! The equipment, atmosphere and perks of the black card are great
New facility.....everything is new...Enough said
This gym is always very clean and bright!! The staff is always so helpful and happy!! Love working out here!
Great gym great price. New equipment and nice staff. The only issue is with the shower. I just wash the water in lady’s shower could be stronger. A hot shower after workout make the experience more perfect :)
There is better gyms in Missaugua
Covenient & has a lot of work out equipment
1st time no opinion as off yet
An amazing place. I've always had anxiety going to gyms but the staff here are amazing and so are the members. Even when it's busy it doesn't feel it. I love it!
It's a nice gym but lots of machines that does not give space for other exercises like deadlift, squatting except you have to use the smith machine but at least a good gym for beginners.
Receptionist girl is too arrogant.
You really can't beat the value for money. My daughter and I go together to work out. The facilities are clean and well maintained. Mo introduced us the the machines and made us feel welcome immediately.
Small and always crowed. Avoid going between the hours of 6-9 there's always a line up outside
Very nice gym with lots of equipment and machines to use. They're doing very well opening up during covid and have measures in place to help with social distancing
Great location, great staff, very clean, manager and assistant very observant and on the ball, not as big as one of those expensive gyms but for the cost it is great value and has all the equipment needed for a super workout. Would be nice to have double of every machine but understandably due to space that is not possible. The black card area is great and has all the extras needed, clean and well kept, definitely worth the cost.
There is no squat racks however there is many other pieces of equipment to get a good workout in. Amazing gym so far and you can't beat the price!
Great service, good selection of exersize equip.
I went in looking for information on the gym and to look around. I was asking the manager details about the gym and she told me to go look online.... she wasn’t capable of telling me details in person because her customer service skills were clearly left at home... when someone comes in to ask you about details on the gym I suggest not telling them to go look online because it’s more convenient for you.
Busy
Amazing staff!
Love the atmosphere , very clean , more than enough equipment , tanning is amazing , staff are amazing
Cassie is always so friendly and helpful when I come in.
Not singling out this specific club but referring to the entire planet fitness organization. I find it comical that an enterprise who is allegedly committed to providing the general public a safe and respectful place to improve their health, has chosen to completely ditch their own values. Indeed, you can smell the hypocrisy as you walk into any of these so called gyms. To replace squat racks and bench presses with a line of smith machines is neither safe nor respectful to anyone walking into these 'gyms'. We all know the dangers of lifting in unnatural positions. No need to explain that. If the board members are unaware, please go talk to any one of the frontline workers. They can most definitely fill you in. Its immensely disrepectful towards your innocent customers to force upon them an unhealthy alternative to a set of crucial workouts. Now, to chose the ignorant, self entitled customers over the knowledgeable ones, is just absurd. This company is literally prioritizing everything but a safe and respectful place to improve your overall well being. This company caters to the low income, mostly novel gym enthusiasts who have no other alternative because of the inflated prices scattered across the fitness galaxy. Forcing them to use unsafe machinery for the sake of the arrogant, is again completely insane. I hope this message reaches the elite members of this organization. Thank you. Reply to PF: My gf is a personal trainer. I dont need to be lied to by one of your amateur trainers. Anyone who takes their health seriously is well aware of the issues with smith machines.
I love my gym. Staff is very encouraging and helpful
Good gym but mostly crowded.
Very busy, and people don't wear their masks properly while moving around the gym
Great environment with a friendly staff. Will go out of their way to assist you if they're not too busy. It gets very challenging to go workout when theres so many other people working out but if you can get passed that it's great. I would suggest they invest in some wallmounted scanners so members can skip the queue of people and just scan their card and get to work. It would also be nice to see a scanner mounted on the drink machine so you dont have to wait in line to pay for it. Overall, great gym. Just sucks when they get so busy.
The staff here keeps the place sanitized. I am so much in love with this gym. Thank you guys!
Good place to workout
Great place to workout. The only issue that I personally felt is you gotta rely on smith machines for bench press, deadlifts & squats since they don’t have free bar for lifts or a free weight squat racks which is disappointing. And I think performing these compound movements on smith machine restricts your natural movement and kinda force your body to adopt an unnatural motion which eventually leads to lower back pains & injuries. My only suggestion is to replace atleast 2 smith machines with 2 free weight lifting racks instead of having 4 smiths. Other than this the gym is perfect. Staffs are friendly, helpful.
Clients need to work on personal hygiene. The body odor of some regulars is off the charts and clears out some areas. Only 1 leg press machine in such a large gym.
A professional, class act with safe, non-intimidating, bright, clean, large facility which is incredibly well outfitted. The staff is knowledgeable, cheerful and friendly.
I just signed up today. the sign up process was very easy and fast. The lady who signed me up was super friendly and knowledgeable!! I can't wait to start going and experiencing all the gym has to offer!!!
Great environment
The staff and the manager did an awesome job dealing with a membership issue i have because my home gym is shut down in Canada ( covid) 5 stars to them!
First impression was not good . Everyone has a bad day joined anyway , and it's been great.
I love this place it's like my second home the employees are super friendly and so helpful such a great atmosphere I highly recommend
Really nice gym to work out in. Friendly staff and environment. Lots of machines and the place is really clean. Keep up the good work !
This place rocks. Great equipment, clean, and an awesome atmosphere. Staff are super friendly and helpful.
Great gym to work out in.
Great gym. Needs some mats. Larger free weight bars so you don't need to use a machine. Drop a bit of the cardio equipment to free up some space in the free weight/machine area. Easily congested.
I’m new to the fitness world, so I procrastinated for a couple of years (and added a lot of pounds!) before deciding to give Planet Fitness in Nanaimo a try about 3-months ago. I regret not joining sooner. The staff are all very courteous and friendly. I’d like to recognize the front desk staff, that I’ve met including: Brianna, Paige, Fraser, and Brian. They give tours, sign up members, answer phones and questions and in general keep the gym running. The facility is spotless, and there always seems to be lots of equipment available, and the variety to new folks like me is overwhelming. A new personal trainer, Devon, teaches all of the courses offered throughout the week. These are included in the monthly membership fee (no extra charge). To date, I’ve taken four courses, and all were packed with information. Devon is a superb instructor, very patient, thoughtful, courteous, and most of all knowledgeable in the subject area. He taught me floor exercises, stretching, use of resistance bands, kettle balls, and other weights. He demonstrates each exercise, then watches form. He also reviewed setting up virtually all of the machines available for use at Planet Fitness. Most importantly, he was very concerned about doing each exercise properly, and constantly emphasized “ listen to your body” to prevent injuries. Even small things like breathing properly are covered and consistently emphasized. My bottom line is I really enjoy my exercise sessions at Planet Fitness. At first, I wasn’t sure I’d like it, but the clean facility, superb staff, and great instruction are all first-rate, so I am enjoying myself. I’ve also really enjoyed meeting the other members. We have a common interest to improve ourselves, so Planet Fitness is a really nice place to work out.
Great club, clean, friendly staff. Needs MORE parking.
Very nice location
Wifi literally never works -_-
I went here a few times after they opened again during Covid-19. The staff are very friendly, and they have "rules" set in place, such as patrons need to wear masks when not on a piece of equipment. Well, this definitely wasn't followed - saw multiple people wandering around with no masks on at all, and the staff did nothing about it. Cancelled my membership, and found a different gym.
Very rude staff made me feel very uncomfortable
Great gym has every machine u can think of and lots of them
This is a great gym, and I think that the staff makes it really stand out, especially the younger staff. They always greet you, are very helpful getting a spot in the perk section and are constantly cleaning and keeping us safe. Your efforts are really appreciated guys!
No judgement & a great trainer!!
Cheap and accessible
Wish I would have seen the cleanliness of the facility before I signed a contract. Tanning rooms and the enhancement room are always dirty, the beds have hairs and dust bunnies in them, garbages are ALWAYS full and the lockers always have dirt and hairs in the bottom. The other staff are always behind the front counter chatting over their coffees. The staff are, for the most part friendly. Less then helpful though. I do have to point out one of the staff in particular, shes shes short, very slim with blonde hair that's usually put up. Every time I see her working shes ALWAYS doing something. Filling spray bottles, cleaning bathrooms or wiping down machines. Props to her for being the only one I've actually seen working.
I always go here to enjoy my spare time for letting stress out, but this manager named Anna Srivisay (I asked her) was so rude. When I first met her, I just thought that she had a bad day. But, in the second time I met her, she was acting in the same way she did to me last time. She didnt seem to respect the customer. Her voice was very loud, there was no smile on her face and didn't try to listen to me when I was talking. When I found out that she is a manager here, I got shocked. I don't know who decided to make her as a manager, but this is not a good idea ever. This manager will make less customers to come in this place for sure by running their free time. This center should educate this manager better. I will wait for good changes.
Friendly ppl. Go after 9 pm for lockers
Awesome facilities.Love to go gym after signing up there. Hydromassage is Fabolous
February 8th / 2020..... I joined Planet Fitness 2855 Pembina Hwy. Again..... was member when first opened.... effortless to join, few step’s it’s done, very sweet. Glute machine needs to be repaired, the two rods warped, heavy drag on it. Told front desk to put repair sign on it. Next day still no sign. The owner certainly doesn’t instruct staff to keep the place clean.... change rooms disgusting. Tanning booths disgusting. Want more members, keep it clean.
If you don’t want to be judged and stared down while working out then planet fitness is the place. I definitely recommend this place to line up your fitness goals #stayfitwithplanetfitness????
I like the idea of being able to bring a friend for free and the membership is inexpensive. However, they do not have any loose barbells to use and it's very crowded. Very difficult to find space to workout.
Great place to workout
Best deal for the money
First time
Not cwoded when I go. All equipment in good shape. Staff is friendly
Always a great work out!
Can't beat the price and client to equipment ratio is usually fairly good. Definitely more geared towards cardio machines but a decent variety of everything else to find what you need.
Sweet,,clean,,and friendly staff..
Great gym
Great facility and equipment, even tho there are not many free weights. The equipment is new and clean. The staff is friendly and helpful. The best catch is their low membership cost and no yearly commitment unlike other gyms. You can cancel anytime. The upgraded Black card members can enjoy access to massaging chairs, tanning beds etc. Enough parking space available too.
I have been attending the facility since it opened. The staff are very helpful. During this rough time I feel sorry for the staff. Most members of Planet Fitness are 18 and older. Why do they have to buck the system by not wearing their masks when it is mandatory . The staff is not a baby sitting agency. Just keep not wearing your masks, then they will shut the gym down, then what are you going to do
One of my favorite places, there so nice and respectful and clea.
Excellent price, great machines
Great gym, enjoy going there
May be a good start but lacks in equipments !
I am in there, 4 times a week. For 20 some dollars a month unlimited tanning, massage chairs massage bads, 24h gym, amazing price, if you can't afford it, go for $10 a month, just a gym.
Very clean and friendly atmospheric. Lots of great equipment
it is usually clean and not too busy depending on when you go. However, gym members can be really rude. I also feel like there is a high rate of machines being broken.
Love this gym. Felt comfortable from the first day. Great facility, lots of equipment and I love the hydrabeds.
(Translated) Very good gym. (Original) Muy buen gimnasio.
Friendly so helpful clean
Just bla.......
Very clean and a good workout environment. The staff at this location are excellent. Good all around service.
Love this location! Tried the other one on Erindale and Dundas and the atmosphere and layout was different. Friendly, helpful and approachable staff. Lots of cardio and weight machine options. Price is amazing per month. I paid over $40 at Wynn for half the amount of machines and they definitely judge you there. PF is great, everyone does their own thing and there's always a machine available. It gets busy in the evenings but still not over crowded that you can't get a good work out in.
Great gym great value I am SO HAPPY they are returning to the 24/7 format ! Sarah at the check in desk is a real asset to the club and has great customer service skills . Highly recommended
Lots of staff to help, cheap memberships and super clean facility. Nice equipment and for the most part there's enough to go around. No heavy weights....think the dumbells cap at 70 lbs
Overall staff is very nice. Specially night team.
Love it!
Clean! Friendly staff!
Good, friendly, helpful staff Good equipment Clean (for the most part) facilities Comfortable setting Great price I only wish some clients would get off their phones!!!
cheapest gym ever, large space, lots of equipment, and clean.
It’s clean, well run, and the staff are friendly and helpful.
Very disappointed I was forced to wear a mask during my workout. As a member I should be informed through email that you have a new mask policy so I can choose weather I wanna make the 15 min drive into the gym. I will not be continuing my membership and will be switching to Dollys Gym where there are no freedom stealing rules. Also apparently they call the police now on members who are not in compliance with their pathetic rules. You guys are a joke and I can't wait till you go broke and dissappear from our beautiful city.
The only gym I have been too that I don't feel like I'm being judged. At other gums I find the staff are so judgmental and rude. Here the staff are friendly, lots of equipment, and it is truely "judgment free"
This was one of the best gyms in Moncton until the New Brunswick government said I couldn't go anymore
I joined planet fitness in july switching over from goodlifefitness. I absolutely love it here and the club is very well managed from a young ambitious girl Anna ! The club and equipment is very clean and equipment is fixed as soon as possible.
Great price. Has everything you could possibly need.
Good place but it is very overcrowded during the evening till about 10pm
Friendly atmosphere! And a wide variety of exercise machines and free weights! And memberships are cheap!
Very polite stuff and very clean place
Enjoyed facilities
Everyone is very friendly that works there, I do not feel judged for going in as a plus size woman. The gym is always very clean, and always plays good music if you forget your headphones. I have been going here for a couple years now and have not felt judged by anyone! Great place if you’re just starting your journey
I love planet fitness! The staff are so friendly, huge variety of machines, lots of amenities, the place is SPOTLESS, and the interior is gorgeous ???? it's the best bang for your buck. They follow covid guidelines as well. The gym is 24/7 and super accessible. I don't think I'll ever switch
Great gym for the average person! There are loads of varied machines for everyone and the facility is clean. Front desk staff is helpful and friendly. I do think they should be more flexible to let you pay the annual fee upfront and pay your bills in cash once you have given them the required information.
Clean and tidy.
Great fitness environment and friendly staff
So been going here for a while then took a break due to covid, but woke this morning to find out my account was not cancelled like I asked it to be last month and was charged over 50$ In “fees” when the membership should be 24.99 and it’s very weird cause I was already charged 46.50 on September 1st.. it hasn’t even been a full month and I’m being charged again? Only thing that saves this place is if you happen to get a friendly staff member. Don’t recommend going here especially during covid.
Very clean facility. Friendly staff. A no judgement zone which is truly a no judgement environment. It is nice to see people from all walks of life and both young and older. I always enjoy my visit!
Good gym
I really like this place! Its clean and it has a great vibe! The staff is amazing, especially the the crew the late evening staff (that is when I spend the most time at PF) - SUMMER!, Brian, and Holly, and I think the other ones name is Sam(antha)(?) are super amazing people and professional and friendly and helpful and fun and great and lovely! Keep up the good work guys!
Awful customer service. I canceled my account and still got billed for the annual fee even tho I didn't agree to sign up for another year. Tried speaking to the manager Seay at Pembina location to get a refund. Turns out my account was not canceled, and the lady I spoke to first didn't cancel my account or even make a note that I requested to cancel. Seay did not see this as their employees fault and instead accused me of lying to him about requesting to cancel my account 2-3 weeks prior to being charged again and refused to refund the charges on my account ! Would not recommend this gym to anyone. Low prices = terrible service.
It gets busy but enough machines for everyone, usually a nice crowd in here.
Lovely
Decided to want proof of vaccination so naturally I cancelled my membership. When I'm them told I cant cause I have to go in to sign a piece of paper. Well there you have it folks hypocritical. No thanks I will never sort this buisness again
Can't complain at all for the price. Better than what I expected. Staff seem to be nice all the time.
Great atmosphere, awesome staff and very helpfull
Great new gym! The staff is great and the equipment is better than the other gyms I've been to. Also, if you have time to catch a class, Jocelyn is fantastic! Energetic and motivating! They're only 30min so you can just do a quick class or double up and do 2 in 60min.
Complete workout place, tons of equipments
It's nice and clean staff are great but u have to give it 4 stars cause to many people tie up a machine and they spend more time on that machine using there cell phones than working out
My experiences with Planet Fitness has been nothing short of fantastic. The staff is always so friendly and knowledgeable. One staff member, Terri, can always be seen cleaning. She knows most regulars by name and greets members as they come in and leave. Overall experience 10/10
Very clean . Friendly helpful staff. Great price for what you are getting.
They a mask policy a is supposed to warn when not working although there quite a few with the mask around there knck gaming off there or other places if you have mask policy then enforce it not sure I will be back to this gym again vivid is still and not going anywhere and there are new cases starting in the city
I love this place! Very NICE environment, nicely done! I will continue going here!
My friend brought me here as a guest and i am not from this part of town. There was a girl in the change room who was staring at me and when i looked back at her she said "what the **** are you looking at'. I told the staff that i felt …
Excellent word on this place
Cheap but crowded
So far I'm not happy since joining a few months ago. They don't ever have staff patrolling and enforcing social distancing, patrons move freely between two or more machines at a time without wiping them down, I am constantly telling people to wipe machines and wear their masks properly and even in the circuit area where people are to be using the machines in a rotation, people just park in there with weights and take up the space that is supposed to be left to ensure distancing. Not sure what to do. I've talked to staff and it's still just the same thing every time I'm here.
Judgement free zone. Love this place. I can go after work so it's perfect for me. And the price is second to none.
The only complaint that I have is they should be opened longer on the weekends 7pm is too early to close
Good place to work out .
Bad location
Have had mostly good experiences but since Covid, struggling to get into the gym! I’ve gone twice now- as soon as it opened and later in the evening. Both times they were turning people away. I suggest PF takes bookings because who wants to wait outside in a lineup around the building? And what’s worse is who wants to pay for something they can’t utilize? Not me. Will likely cancel my membership if this continues ???????? Another downfall is people aren’t diligent with wiping equipment.... wouldn't hurt to have staff keep members accountable or see the staff themselves clean a little more. I mentioned this to an attendant and they said staff were complaining the cleaning regimen was too frequent so they had to scale it back ????????♀️
only negative - parking SUCKS
Big Zero for this planet fitness, pathetic service, absolutely useless people and manager
I love this gym! The hours are awesome, and I'm a huge fan of the HydroMassage beds!!!
I was my daughters guest. First off the waiting in line to get in,why can't you book appt slots as thats what most gyms do. Also find the back room beside the 30 workout Alot of males are wearing the mask below there nose. It may happen in other area but thats the area i was in. I dont know anyone who likes to wears masks, but its part of our life right now. Should have more monitors making sure everyone follows the rules. Otherwise i found it very clean in the gym. Lots of various machines
Worst gym in town. They have consistently billed me every month during a pandemic while the gym is not even open. I'm getting hit with constant nonsense fees. Cancelling has been a nightmare, I still haven't succeeded. Do not give these people your credit card.
Love working out here. It's a very nice place for beginners, like they day no judgement zone they actually practice it.
It’s amazing & affordable ♥️
Convenience, cleanliness, and friendly staff. Great neighbourhood business.
I love it. First day here
Great price, great gym
Super clean well equipped Gym
I continue to have a positive experience
Great gym
Visited the Pembina location today(Mar 21). Usually, I get a very warm welcome/greeting. Today, this particular staff member did not greet and only held out the scanner for my card. I had a guest with me who’s never been to PF. He felt like he couldn’t ask her questions, because she seemed “mean”. Upon leaving, my guest wanted more info on how to become a member, and she could care less and was not interested in trying to promote the gym. She handed me the info sheet without a single explanation. She was far from friendly, helpful and certainly not approachable for someone needing assistance. Not sure how she got the job. Some positive criticism..smiling, positive attitudes and friendliness goes a long way in the workplace and in life!
The staff at planet fitness is wonderful and so friendly. This is the first time i have never dreaded going to the gym. The tanning beds and massage chairs are just an added bonus. It is nice to have everything to readily available.
Clean, good assortment of machines.
Good olace for new starter.
1) great staff 2) when I went to inquire there was no pressure to sign up. 3) awesome atmosphere 4) price is Amazing 5) I have been a member since I was 16 and first time I would say the best gym I've been to 6) truly for the regular person Love this place !
Second weekend in a row we've shown up and the doors are locked. Manager hasn't come in and staff doesn't have keys. Pre-workout is kicking in.....we're a bit angry ???? On any given day, the staff look like they are sulky teenagers that have been given detention or are being held against their will. They rarely acknowledge your presence and when they do look up from their phones, it's a major inconvenience. The pandemic has given them an excuse not to fix the machines that are constantly broken...thank goodness for "social fitnessing"!
very clean place, but some big fat biker looking guy, he wore a skateboard ball cap with the peak bent backwards, and converse shoes, kept staring at me..very creepy..kept asking me to come home and call him Daddy Muffin...He lives in Pembroke
Over charged for services not provided. Incompetent, repetitive, lying manager.
Good staff, taking all precautions.
Great gym!
I love the price - I can come and work out because I want to - not because I feel guilty about wasting $60/month on a membership and feel obligated to show up. I'm glad you don't have many classes - most places charge a large monthly fee that includes mostly classes I'm physically unable to do, and I'm not excited about paying for classes that I can't take.It's very close to home and the equipment I want to use is usually available right away and there's a good variety of equipment. The staff are friendly and helpful and I love the no-judgement atmosphere - it makes me feel like I don't have to be embarrassed about my age or less than ideal size or fitness level. I love (and need) the hydromassage beds. I'm not sure why you need so many tanning booths/beds.
Nice gym, free weight section could be bigger but the traffic isnt usually bad inside. Plenty of cardio equip and mostly every machine you would need to work your body. Only missing bench press but they have the smith and you can still put your reps in there.
Great gym new equipment
Everything is great except for one of the girl stuff is unfriendly at all!!!
They reduced their hours and increased their membership price....shame
Love this place. Great value and love the benefits of the Black Fitness membership. Love that I can bring my daughter with me. Clean, convenient and ha everything I need
Great gym. Work at your pace. No hassles. Very respectfull environment & rules. Extra package for massage beds & chairs, tanning rooms, etc. Best price in town I found!
Nice clients that all seem polite and respectful. Staff always pleasant and are always cleaning!! ????????
One of the best gyms around. Lots of equipment and the place is very clean.
Planet Fitness provides a one year free membership to first responders, except they specifically exclude paramedics from this offer. If Planet Fitness doesn't support paramedics, I will never be supporting Planet Fitness.
Absolutely love going to this Planet Fitness. The staff does an incredible job cleaning and they are all friendly and attentive. …
Fantastic machines, great staff, non judgemental atmosphere . Glad I made the decision to join.
Not crowded
Happy with the price & has everything I need to shed some pounds. Not waiting in line to get in is also another major plus in my books. I've been with PF for years now & just recently relocated to the Dundas location.
Awesome gym, love it. Friendly staff.
Great gym super friendly staff. Lots of equipment. Avoid regular busy times as it does get packed. Pembrokes affordable alternative to expensive gyms. Black card members get access to tanning beds hydro massage beds. Also have cheap monthly rate without the extras.
At PF, you certainly can't complain about the fee's and this location shows that you get what you pay for. You pay less for a monthly membership than you would for a daily coffee at Tim's and you should expect a similar experience. In the main area this means that you will wait for equipment while members take time to organize their music for an optimal listening experience. PF does have some traffic light driven workout rooms which seems fantastic for people looking to get in and get out. Unfortunately, members use the traffic light rooms as overflow areas when machines aren't available in the main room. This means that in general, lights aren't followed and these spaces become high use areas for phones as well. There are a number of signs cautioning members about cell phone use and the importance of following the traffic lights but staff don't appear to care. The general feeling seems to be that complaining to management makes no difference. The level cleanliness is high, availability of cleaning supplies is average, and the availability of parking is average. If you are looking for cheap and cheerful with a low level of customer experience, then this PF location may be for you.
My husband and I have been members at this location for a year and a half. We chose this gym because it’s honestly really clean. We looked at other gyms in the area which were comparible in price, which were not anywhere near as clean as this one. It never smells like the typical inside of a gym, and is fairly immaculate. I constantly see employees cleaning (machines, floors, lifting machines to clean underneath, bathrooms, etc.). Employees are friendly and always say hello and goodbye. There are lots of machines, yes. The only downfall is that there are only 4 squat racks, and they usually do have a bit of a wait (I’ve seen people spend their entire hour-long workout just on one of those - I wish they had rules geared towards that area about length of time spent on them...). Also, parking can be pretty limited when it’s busy.
Very spacious location. Friendly staff. No issues with the equipmet.
Management is a joke. They call it a Judgement free zone but make no mistake the staff and Management WILL JUDGE YOU ! .
I went there today, very nice environment and the layout of gym was very nice.i will continue going there
This gym is incredible. Legit no commitment, no judgement, free pizza and totally spotless. Planet Fitness is actually lit.
Very clean, lots of equipment. People need to learn to respect the 30 minute circuit zone though.
I love this Planet Fitness!! I have been to about 4 other locations and this one is the best! The locations is huge, they have very friendly staff and also clean. I would recommend going to this location.
Hate the manager there. Very rude.
This gym has a great vibe to it. I just wish they offered classes, but that's not what they do. The black card gets you awesome spa facilities that are worth going even if you don't do a workout!!! Nice staff, friendly. (Never ran into the manager issue mentioned). And they are very good about putting a membership on hold if needed. Only 4 stars cuz I wish they had classes. Otherwise 5 stars, clean, efficient, great stretching machines.
Great gym
If your looking for a good place to work out planet fitness is the place to go
By far the best location of PF I’ve ever been too. The staff are super friendly and you can tell this gym is held to a high standard. There are always machines being cleaned and always a staff walking around filling up bottles, paper towels, and or wiping down machines. Does not smell like a gym at all!!! Bathrooms and change rooms are always immaculate. I’ve never trained with Mario but we’ve chatted briefly a couple times and he seems like a super nice guy. Also the overall feel of the gym is super welcoming. There’s people of all sizes and capabilities present which creates and overall positive inclusive atmosphere, something which I genuinely appreciate. Great job on all of the hard work guys. You have a member for life in me.
Very clean gym , friendly staff for the most part. Usually quiet during the day and on weekends.
clean and organized place, nice employees, cooperative and understanding
Decent place to work out not too crouded at the time i go (early afternoons) its kept pretty clean.
Spoke with a lady named April when I phoned in for some general info on the gym membership, she was very helpful and I’ll definitely be attending this gym solely on the experience with this employee ????????????????????
Would give 5 stars if there was a free weight bench press
Very affordable. Friendly Staff. Clean changing rooms/washrooms. Even at peak times there is still plenty of cardio and weight lifting equipment to be used.
You can’t beat the low monthly fees. There are so many cardio machines that you never have to wait. The staff is always friendly. The hydro massage beds are so relaxing!
???????????? ???????????? Good starter gym ???????????? I have thought long about this review ????????as I knew this day would come when I would end my gym membership at PF. I have been a member for 18 months averaging 5 days a week pretty consistently. I have seen a high turnover in gym goers and staff during this time, I guess now I am part of that. I am leaving PF to attend another gym to have more variety in my training specifically barbells, heavier DB’s and other pieces of cardio equip. PF helped in establishing the habit of consistent training and I have personally seen a drastic improvement in my personal life. So below are my top 3 pro’s & con’s of PF Pembina (in no particular order) from someone who’s been there regularly. Pro’s 1 - very low monthly cost 2 - generally pretty clean change rooms/ washrooms 3 - everyone keeps to themselves and 100% no judgment gym Con’s 1 - if you don’t train on machines it’s very limiting. My big reason for leaving! 2 - staff does a good job of cleaning equipment but stand far away to spray cleaner resulting in overspray. I have been sprayed accidentally more than once (harmless but still). 3 - when something breaks (gym equipment, washroom accessories, building infrastructure) it takes a long time to fix…. ????????????????????????????????hand dryer in men’s washroom took 4 months, smith machine a few weeks, rower foot cradle a few weeks, hanger for fitness mats still not fixed, you get the idea. It’s hard to complain when your only paying $10.50 a month…???????????? ???????????????????????????? ???????????????????? ???????????????????????????????????????????????? ???????????? Overall I would recommend this gym to any new gym goer in order to establish the habit of going to the gym with a low financial burden. ???????? ???????????? ????????????
The manager is very rude, he have a really bad attitude also sometiems happens that he is racist too (it happens not only to me). He is always in the front desk I'm about to change the gym to another company. Hydro massage is broken, its works but not like it should, bed 1 many times just turning off after few seconds. The guy with glasses (I guess Portuguese) he is the best here. I always seen him working hard and cleaning everything perfectly.
Great customer service
Great place to workout
Super friendly staff & very clean place
Canceled my accounts and they still pull money out so far im out $200
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Really big gym, probably the biggest out of all the PF I have been to. Couple issues I have - there is only ONE water fountain. For the size of this gym to walk all the way to the front if you’re at the back of the gym just to wait in line to refill your bottle is ridiculous. Secondly - in one of the back rooms there has been a leaking roof issue for the 2 months I’ve been at this location. Very tacky to have those buckets there collecting the dirty water right where people are working out. Not to mention very unsanitary. Speaking of unsanitary, once there was about 4 big garbage bags in the middle back room just sitting there. I’m assuming they were waiting to be taken out but to have them right where people are working out is not right. Lastly, the change of hours is disappointing. I do not partake in working out overnight but I can imagine that closing at 7pm and 9pm is a nuisance to the average working person. Please do better! I’m better off going to the smaller sized gym in Etobicoke.
Awesome facility!!!
It's so wonderful to see this gym here in Pembroke. This is a facility able to upkeep itself because of the money behind a franchise, and yet it is so affordable for the large number of pension-reliant people living in our community. You see all abilities and fitness levels here. The other night I saw a younger fit gentleman helping out an older woman learning to adjust the machine. It is not only about exercise, but also about the opportunity created to affordably come together socially as a community. The atmosphere is excellent.
I love it.Thank u for people who is working there.
Paying half the price of good life with all the same amenities, minus towel service. But they do have hydrobeds. There are even games on the hydrobeds panels you can play. Very nice after a long workout. The cadio equipment is not as fancy but it gets the job done. However, I really do like the light feature for the 30 min express weights training. Overall best bang for your buck in Winnipeg, IMO
Very friendly staff.
During COVID time, they guys making a fool to customer. Please be aware that. Last year (2020), I'm stuck in home country due to Covid and when I came back they charged money without any notice when gym will start. when I requested for refund, manager agree on it and he said you will get refund next year (2021) so please don't cancel it otherwise you never get refund. But, this year (2021) when I called them, they saying that they never do refund and they charged me for current month as well. Very bad management, not friendly staff, fully money orientated... Guys, it happens to couple of people. Pleas share it. I'm going to do on other social platform as well. Also, If you go through other review, you will find lots of other people are suffering from same things.. Thanks, Gokul
Don't allowed us bring roller,even they don't have roller. And they don’t tell us reason.
Never busy in the morning
Friendly people
Great place to work out. Seems to be confusion on whether masks are mandatory though. No staff saying anything either way.
Member here, very clean,well lit facility, lots of up-to-date equipment and friendly staff
Awesome atmosphere
Masks were mandated on August 28, 2021 and I have yet to see the staff actually enforce the masks. Every single time I’ve been there since Aug 28th, I’ve seen members working out without masks. Please actually enforce the rules that are set …
Very affordable, customer friendly and great facilities
Good
Very clean, amazing staff
Free weights available, but not complete.
Horrible service employee's are unhelpful, unsanitary machines , questionable charecters hanging around...worst gym ive been to, not even full 24/7
Overall very pleased with this gym. I feel comfortable here and do not find it intimidating. Very spacious, very clean. So far, I do not find it overly busy and have never had to wait for any machines. I am also able to bring my son to workout. Perks over the competitor for me include showers, changerooms, hydra massage chairs, wifi, water bottle refill station, spacious layout and the ability to bring a friend each and everytime i come. I do find one of the female staff to be quite rude although she seems overly stressed. Hopefully that’ll change once the gym has been up and running for awhile. Overall I am very happy with this gym and recommend it. Tanning, total body enhancement, massage chairs, hydramassage, great 30 mins circuit, 360 station, weights, cardio... you def get your moneys worth with the black card.
Ok have gone twice would never get a membership does not meet my fitness needs. But it is not a gym designed for a 250 pound athletic build. What it is designed for is giving normal people a place to get fit and be challenged. It also has everything you need for body building essentially. It desperately needs a squat rack but I assume they don't have one to keep guys like me out lol. My weight belt I brought there got a lot if weird looks lol. But over all a positive experience to a gym I thought was going to ask me to leave.
This place is great, love coming here. It is always clean. Shoutout to Maryo, whenever I see him there, he is always working, cleaning, vacuuming. ????????????????
Love this place...
In September I was told I am no longer able to attend this facility due to non vaccination. I Walked in to cancel my membership and was charged for the following month and I was kindly offered to keep using the facility sarcastically when I'm not allowed inside.
Lost 28 lbs since January 13 2017, very great staff. Felt really comfortable when I first started there not intimidated like other gyms! I now have lost 33 lbs! Just noticed that its getting alot busier since I started specially on Mondays and Tuesdays! But hopefully it will not discourage me! Because I really like this gym! I recommended my mom and dad and are now members!
Clean.
Ok
Best gym I've ever went to.
I need to shower there but since they have openened them back up they have been very gross. A little more frequent cleaning would be greatly appreciated.
So cheap
Been training here for a few years. This gym is super clean and the staff is very attentive. The equipment is state of the art although limited in variety for each muscle group. The free weights cut off at about 75lbs so if you are a heavy lifter dont be shocked. They have a great set of massage beds, I usually take a 20 minute break/massage and then head out for another round of lifting. Lots of machines for your cardio needs also.
Even when the gym is full, theres lots of equipment available to use. Their staff is very friendly which is great to see. The facility is absolutely spotless!!! Cleanliness makes being there very pleasant.
Terrific value! Only downside i can think of is their slow WiFi.
Clean facility, basic essentials for a workout, helpful staff, open 24 Hours, and very low fees
Gymtastic
Nice and clean environment with many equipments, for the price can’t find a better place than this
I have to say that I've been really happy since I joined PF....great gym!
The gym is always clean and welcoming.
Friendly staff and not busy!
It is the fastest growing fitness place. Free pizza 1st Monday of every month and free bagel and coffee (timmies) second Tuesday of every month.
How can I choose what I like best when there is so much to appreciate? The monthly price is amazing and I'm not stuck in a contract. The staff is incredibly friendly and welcoming. I always see the staff cleaning and sanitizing, making me …
My husband and I love coming to Planet Fitness Winnipeg South Pembina. We are always greeted warmly by the staff. April, Azhami, Nicholas, et al work very hard to keep the gym clean which is greatly appreciated. It's a real pleasure to work out here!! ❤️????
Do not expect a quiet environment to study (short of being lucky)
I think this place is great! Made me feel comfortable too get back into going to the gym. Lots of machines a that are usually open for use
I work in customer service and its funny when I have to be the calm one in a situation. As a customer, to have to tell a manager I'm not trying to argue with them when I was simply asking a question is embarrassing for a business. Manager was getting really defensive over a policy about their membership cards. Instead of trying to explain it he instantly was heated and negative towardst me. I had TO ACTUALLY ASK HIM TO CALM DOWN and that I wasent trying to fight him at all, just to understand. He's always given me dirty looks and never smiles or greats customers . So avoid the manager. Beside him the place seems nice and the rest of the staff are nice. It's kind of small compared to the other gyms I've been too and fairly busy throughout the day.
Fantastic gym for cardio, and general weight training. Januarys and Mondays after work is bananas, like all gyms. Don't come here to powerlift or lift big numbers, it's not that kind of club. Friendly staff here that is ALWAYS cleaning. Really nice manager. I only wish they took care of the shower stall tiles and corners better. That's my only gripe, and for the membership fees they ask for I will totally put up with that.
Health and Safety topmost, Equipments excellent.
started good but now ceaning is optional going downhill. ????
Love this place! Keep up the good work staff