We have the reviews of real people like you who have information of the services of GoodLife Fitness Stittsville Corners (Gym) in Laurentian Hills territory (Canada).
Nowadays this business gets a rating of 4.5 stars out of 5 and the score has been calculated on 127 reviews.
As you can read, its rating is virtually the top, and it's based on a large number of opinions, so we may be pretty sure that the assessment is very credible. If there are many people who bothered to evaluate when they've done well with the service, it works.
As you know, we don't usually bother to write feddbacks when these are correct and we usually do it only if we've had a problem or issue...
This Gym belongs to the category of Gym.
Great gym and good atmosphere. 5 squat racks, 3 bench press, and lots of room to Deadlift. There's a ton of cable machines and there's also some turf for weight sleighs/agility exercises. It's basically got everything you need. Staff seem friendly. Lockers are quite far away though - upstairs and all the way down the gym. Another nit pick is that they don't seem to have a lot of cardio equipment.
Probably the best GoodLife in the Kanata and Stittsville area, but because of that it is always really busy. The turf is nice, they have a decent amount of lifting platforms but still have to wait to use equipment fairly often. No longer am a member with GoodLife but if you are and want a decent location, go here
Variety of classes and good staff. Lots of good machines and weights.
Great staff, great equipment. It's new and bright.
Solid gym, but can get pretty busy.
Great layout and great management and staff. I really recommend enlisting the help of a personal trainer. My PT Andrew is an awesome guy and really pushes me to my utmost potential.
The place is clean and new with cool lights everywhere :)
Great place for fitness
Really nice new facility.
So many weights, machines, and rooms to choose from! Exclamation aside, the staff was friendly and I was able to get proper guidance on some of the machines with my personal trainer, Fay, who is also a member there. I'm a weightlifting enthusiast, thus this type of gym is a perfect fit for someone like me.
I agree with Kim's assessment about the upselling of additional services. There are pressure tactics used including the financing option. Really, financing a gym membership? It's been a few years since I've been in a gym. I did get the starter trainer package to get back into routines, but the upsell to ongoing training sessions is getting annoying. Even after my 7 sessions my trainer says he'll bug me about the programs if he sees me. As responsible adults we know our limits. If we want extra we'll ask for it, no need to try and guilt us into it. Will I renew at Goodlife, no. There are other choices in my area that respects the client, not just their wallet. 0 stars for the upsell process 4 stars for the trainer (when not selling) 5 stars for the facility and equipment
Very good place, usually not that crowd with enough equipment available and a very friendly staff.
Everything is new equipments work very well and smooth ,staffs are very friendly ..
Nice new facilities, lots of equipment
Great open concept gym, come in the early am to avoid overcrowding
Great amenities and staff.
Beautiful. Easily nicest gym I've been in
Could use more classes, especially Friday and the weekends
Staff is amazing, but barely anyone wipes down equipment!
First time at this club. Great experience. Props to Kyle for his professionalism for demonstrating the equipment for me. An asset to your organization.
This gym is one of the best that I have been to. Accompany that with super chill and great staff members and you can't beat it.
Amazing Gym Facility: friendly and welcoming staff, top of the line equipment, extremely clean and well organized.
Very friendly staff with a very roomy facility with plenty of machines and free weights. Can get very busy at times making things like squat racks hard to get sometimes. Although there are 5 of them so they are plentiful.
The Goodlife gym in Stittsville is just grand, a brand new building with a nice open feeling on the inside, it's a great experience to work out here.
I use this location for hot yoga classes each week as well as the gym. The yoga classes are usually fine, but you can hear the thumping of the music from outside. Not sure who approved that design with minimal sound proofing. For the gym you can usually find a free machine or equipment at any time of the year though, which is nice.
Was told signing up there would be no cancellation fee - I guess I shouldn't have trusted them and read the fine print. They also don't tell you about the thirty days notice to cancel so they can get another month of payment. Over priced.
Favorite new gym. Good facility with good staff
Best Goodlife I've been to yet!
Beautiful gym.
Nice new facility. High ceilings, airy feeling.
Can't beat March road ????
Gorgeous new gym. So much equipment that there's never a bottleneck. Bonus turf area!
I had previously cancelled my membership because I found the downtown location near work miserable. Started going to this one and I love it. Great staff. Never overly busy. Great instructors. Thumbs up.
The gym has clean equipment that's repaired when broken. There's a wide variety and duplicates of machines, racks ands weights which keep wait times low even during peak hours. To top it off they have a friendly staff and ample parking.
I have been going to gyms for over 30 years and this is one of the nicest. Staff are very courteous and professional. Have everything for everyone, even a chairlift.
Nice new space, very good fitness class instructors
Convenient, friendly service, and very clean
Very tidy gym and the classes are very fun.
Best Goodlife in the city. This gym has basically everything you need. Awesome employees, members, fitness classes, great spinning class, hot yoga. One of very few Goodlife's that are kept clean which is a massive bonus. Frank is the absolute best, he will work day and night to make sure you feel at home and welcomed.
Good for a good life
Good gym don't trust the fitness scammers I mean advisors
This is the nicest Goodlife Fitness location that I personally have had the opportunity to train in during my 20 years of uninterrupted experience. I fight signed up at my -then- local Goodlife Fitness location just prior to beginning my studies at the University of Guelph in 1999. Highly recommended!
Been working out here for almost two years now. Gym is still very clean, machines well maintained, not super busy and has a friendly atmosphere. Would recommend!
Clean, organized and friendly staff.
Lots of equipment!
Love this goodlife. So spacious, bright, and clean all the time. Hope they open soon
I’m thoroughly impressed by Bryce’s professionalism here at this club, especially with respect to his handling of enforcing the rules around COVID. His empathic approach is a perfect example of how the role should be performed during these awkward times at the gym.
1 of the best Good life's in Ontario
Really nice modern clean looking gym with what I think had 7 Squat racks! Very impressed and front desk was friendly. Good experience compared to Movati
Very nice location with lots of equipment.
Equipment is well maintained, large free weight area, some unique weight machines
Great staff. Had a problem with one of the trainer's pressuring me into buying in. So I contact the manager and he was extremely generous about listening to my concerns.
Everything is great
Excellent new gym love the layout. Not too busy
Great place.
Spacious, new and clean with lots of parking
I’ve been to several Goodlife locations locations all over the country but this is by far my favourite one.
Good gym. Bad cancellation policy. Overall average experience my 5 months here before moving to another facility
Great layout, new and modern appearance.
Really nice and sanitary. The staff are kind and willing to help.
After having a bad customer service expierence at a different location I returned to this location where I originally deal with all my membership information and changes. The first time I ever dealt with a membership change here it was to place my account on hold due to being so sick early in my pregnancy. One of the managers Tasha was extremely helpful, pleasant and very informative she put my account of hold for me for 6 months no charge which took a lot of stress of me. Now that those 6 months are up and I'm now 9 months pregnant I can't go work out especially given the fact I'm going to give birth in a few days. So I went to a different location to request to switch to just membership hold with payement and one of the girls at the other location was extremely difficult not helpful and I don't think she really knew much about goodlife policies. There was no manager available and she told me that even i couldn't do that I'm not aloud and even if I came in with a doctors note they wouldn't accept it and the only way to deal with things is to cancel my membership completely and pay a large 111$ fee. I paid the fee even tho I wanted to keep my account active for when I can go to the gym again 6 weeks after my birth. The next day I knew that this wasn't right and there was some way to fix this. I went to the carp road location and spoke with the manager Greg, he was super understanding, helpful, listened to my problem and went over and beyond to fix this whole issue. My cancellation was reversed my money was returned to me and my membership is on hold again until I am able to come back in. Literally the best customer service I have ever received at a gym was at the carp road location from both managers Tasha and Greg!
Best equipment.
30 minute bookings
Best Goodlife in the city! Clean and well maintained. Equipment not crammed together. Has double prowler track and lots of room to stretch or do functional training.
The Stittsville location is a great new gym with a modern look and feel. Lots of equipment and machines to use. Spin cycling, hot yoga, tai chi, and aerobics are just a few things available to you. Good locker rooms with a sauna and lots of shower stalls. Staff are extremely friendly and helpful.
One of the nicest GoodLife locations. Newer machines, good layout, clean change room. The virtual cycling is useful. No comment on the staff since I don’t use the training. I think this site gives the one in Kelowna a run for its money.
Good gym
One of the newest Goodlife gyms in Ottawa, I've been coming here since it opened. They learned from other locations, and the gym is extremely large with plenty of duplicates of machinery, making it easy to find one any time of the day - and not feeling like machines were just jammed together!
Trash
Nice tour when I joined. Friendly staff, 24 hours.
Get fit with friendly staff
Great place, new member.
They don't force you into a contract and give you options if you decide it is not for you.
Giant gym with tons of squat racks! Lots of room and state of the art facility.
By far the best GoodLife in the area. The staff are the sweetest people and the assistant manager Samih has got to be the most friendly, professional and helpful employee I have met at any GoodLife club.
Someone I don't know spoke to me here yesterday, I have a policy of not speaking to people I don't know at the gym. This character seemed rather confused by this. All in all a good space to get a work out in
New and a lot of good looking people work here. Awesome place to work out
I always go to this store for workouts, very energetic environment and friendly staff. All the facilities are very new and you get all you need. Love it!
One of the better Goodlife locations. It is very clean, well-lit, and spacious. There's enough cardio equipment that I rarely have to wait for a machine I'd like to use. Both the spin studio and the group exercise fitness have the option to do virtual classes which is great if you can't make the scheduled classes. That said, I think they could have a fuller group fitness schedule. I was also disappointed that they did not put a pool in this location. St. Laurent remains the only one in Ottawa with that feature. With Movati right around the corner, I would have expected them to compete head-on. But overall, worth the money!
Since joining the club about six months ago, on the very first day, Frank was in charge of helping me getting a membership started. He was amazing and took the time to explain to me all the products available to me but most importantly, he was more focus to knowing and understanding what my goals were in order for him to better service me. He was very nice and client focused, not just wanting me to sign up rather he wanted to make sure this is something i wanted to do, wanted to know my goals...etc. He also went out of his way to make me feel so comfortable , introduced me as a friend (lol) to some of existing member/ colleagues, he evrn offered to be my gym buddy ( attending classes with me when possible). I ended up signing up with a corporate memebrship. There were some mixed up with the goodlife online system, of which they charged me fees for one month by mistake, upon receiving my notification of the error, Frank took it upon himself to talk to management at HQ to rectify the issue and has callled me regularly to give me updates. In all, I would like to thank Frank for his amazing customer service/ peope skills....his personality and caring for his clients ( which goes beyond just getting people you sign up) made me feel at home as a new member at Goodlife in Stitsville and love going at the gym because of the way Frank's A-class client service. Thanks Frank:)-plus the club is very nice and clean!
Clean modern good customers Equipment well maintained Open 24 hrs parking etc
GoodLife started playing ADS at increased volume for 3rd party products. I don't pay a membership to be fed ads while I workout!
Limited amount of Cardio machines
Crowded
Super clean..lots equipment..Super staff
Great equipment and space. Nice trainers
Great classes and amazing hours! (24/7)
Great facility and staff. The manager at this location is the nest in the city
Great equipment, staff and clean. Not much more you can ask for.
Nice brand new gym only negative is its always packed so it's hard to get a good workout
Signed up for a free month and the phone calls never stopped. Aggressive marketing drove me away
I remember meeting Frank B outside the grocery store. He was recruiting members for Goodlife Stittsville that was about to open. I was hesitant but knew I needed to change my lifestyle. I wanted to get in better shape to have a baby. After an emotional first meet up to discuss options, I signed up with personal training. I remember him saying "maybe one day I will get to hold your baby" and I remember thinking I really wanted that to happen. Well, 2 and a half years later it happened! Frank even went to a couple of classes with me in the beginning so I would feel comfortable. He has been my cheerleader, supporter, workout buddy and friend through it all. Without Frank and Goodlife Stittsville I don't know if I would have my baby girl today. Thank you for being there on that cold November day outside of the grocery store!
Body pump instructor gave away spot after being 10 mins late without giving a proper explanation got ignored by the instructor.her name is Diana O, and she is usually doing body bump anyway i brought this issue to the staff who work there, they are very diplomatic rather than helpful. Other clubs have 15 mins window to allow people who register for class being late. Very bad experience there.
Best location ,awesome staff. Good maintenance on equipment
The Ancaster facility is nice and new. Great sauna.
Awesome !
I was in town for a few days while visiting my family over the holidays. Not only was the gym opened on December 24th, 25th and 26th but I received stellar customer service. Special thanks to Mac!
This is easiest nicest Goodlife I’ve been too. The facilities are similar to Lansdowne, but for some reason, the people that work here are way friendlier, and a great mix of people working out. There’s actually another Goodlife 2 minutes from my house, but because it’s so small and dingy, I drive the 10 minutes to come here instead. Check it out, it’s worth it.
Super friendly staff that always has great tips to improve a workout. Very nice space too.
Gym is very large with a lot of variety of machines, free weights and classes. Very clean. Friendly staff.
This is a great gym. It's still relatively new so the equipment is great and they have a hot yoga studio (its extra for the hot yoga but worth it!)
Brand new location with lots of nice cardio equipment, weights, stretching space, towel service, you name it. Unfortunately they do not have WiFi yet which is important for me... I would give 5/5 if it had that.
I joined early while the club was still in the progress of being built, I took advantage of the P/T offer for 7 sessions at $250. While the gym is very nice and everyone seems so friendly my experience with the P/T sessions has been very uncomfortable. My reason for buying the sessions was to help establish a routine, but the pressure that is applied to purchase $5000 worth of more P/T has made it so that I don't want to return or finish my last 3 sessions. My second session was only 30 minutes rather than 1 hour and the trainer (whom I really like) spent 30 minutes or more trying to sell me something I can't afford. When I told him I would need to discuss a purchase so large with my husband I was asked if I wanted to call him from the room. I declined saying this was something I needed to think about and talk to my spouse about. On my next session it was brought up right away, had I thought about what I would like to do. I told my trainer that I couldn't really afford the 6 month package and maybe I would consider the Foundations package, so after my session I was introduced to his manager (who was also very nice) and they proceeded to try and talk me into the 6 month package for the next 30 minutes. I was so uncomfortable, I was even told that I could get a line of credit to pay for the sessions at a lower interested rate and when I still pushed back I got "at the end of the day it boils down to how important your goals are to you"..I was really upset. Feeling very embarrassed and not wanting to return and be pressured even more I have cancelled all remaining sessions that I had paid for in October 2016. I feel very disappointed, I was so excited to start back at the gym and looked forward to a little butt kick before going out on my own, but it's been such a terrible experience i don't even want to go back in there.
During the covid pandemic I found this gym to unfortunetly be unhygienic. The staff wear masks however everyone else in the establishment does not. Another issue I have is their handling of credit returns. Several months of contacting them, and I have still not recieved my refund. To make things worse during my last discussions somehow half of my credit has disappeared ????. // Response to owner below // I live right across the street and I see the establishment every single day. Its filled with people not wearing masks. Perhaps you should visit your site to get an accurate understanding of how things look. As for my concerns, I have emailed, called and been onsite on several occaisions since this pandemic began many months ago. My most recent contact was 2 weeks ago and at that time I was told my credit on file is not accurate, and that I will be recieving half of it within 5-8 business days. Now here I am - many months later, still no money back, getting a generic response from the owner who doesnt seem to understand how his/her establishment is run. At this point just keep the money on my file. You'll probably just tell me there was a mistake and further remove any remaining credit I had on file in effort to survive this pandemic. For these reasons I wont be supporting goodlife fitness moving forward. ????
Clean
Very nice facility. Love it.
Has pretty much everything, the only problems are price, which seems to be different for every person and the fact that it's basically impossible to go during the day since it's so busy
I go out of my way to make it to this location. A true 24 hour gym. Great equipment, clean and the staff are great. I don’t use the trainer services but they all seem really nice.
Super clean gym with excellent choice of equipment
Great facility.