Reviews of PRIME Physiotherapy and Performance (Gym)

Kelevra Slevin

I can't say enough good things about Jerome. He has helped me significantly after I broke my wrist and now dealing with a hand issue. Highly recommended. He is someone who genuinely cares.

Ben Tremblay

I came here specifically to see Gerome Louie because I saw some other glowing 5 star reviews for him on here, and he absolutely lives up to his reputation. He is professional, friendly, attentive, and very good at fixing problems with your …

Aleah Elliott

I went to tamara after spending a year in pain constantly, and in 6 weeks she had me living with no pain and back to being physically active!

Matt Dwyer

I've known Joel for many years, him and his team have always been able to help me get back into doing what I do. As a professional athlete without his help I wouldn't have been able to make it to more than half of my competitions. I highly recommend Joel. He is very knowledgeable and explains to you in depth what's going on with your injury and how you're going to fix it.

James And Cinzia

Had a chat with their nutritionist over a client. He seemed far more concerned about control than the needs/want let alone benefits to the client. Truly a sad interaction on a professionalism level. In 20 plus years in the industry this was a low point. Clients and team work should always matte first versus competition and pettiness. Maybe pause to think here.

Joshua Leventhal

Best physiotherapy experience I've ever had. Entire staff is extremely friendly and Kailee does a fantastic job. After your session you get an email with video and written instructions on the exercises they gave you. Far more comprehensive and hands on and personable than my previous physio. Highly recommend.

Shawn Kay

Riley Weatherhead has saved my life. Haha , to put it bluntly. The exercises he develops around your issue are so laid out for you as to why your doing them and how they contribute to rehab. Can't say enough about this man and the place in general. Debilitating injuries become manageable then in my case twice overcame within months of progressively less appointments. Thanks.

Brenna Barnhart

I have been working with Jordan who has helped me avoid the need for surgery!! He’s amazing to work with and so knowledgeable. My shoulder has healed so fast from his strengthening, rehab plan over the last 4 months. I would highly recommend him to anyone in need of Physio. Can’t recommend him enough!

Evergreen Building Maintenance Inc.

On behalf of our whole organization, we would highly recommend Prime. They look after our staff's physiotherapy and strength conditioning needs. All of the trainers are kind, knowledgeable and they really go the extra mile. Well worth the investment!

Kim Brideson

I was referred to Prime Physio by my family doctor. I saw Jordan, who I feel wasn't listening to me and my health history. When I came in I was a 1 (scale of 0-10 of pain). In the car home, I could already feel my pain increase. By the time …

Bev Allen

All staff are so friendly and helpful; and go the extra mile to make sure we are getting better health! Wishing then all health and safe holidays and best in 2022!

Marlene Beagle

I have been seeing (Antonia) Toni for quite some time. We’ve been meeting before Covid in the pool(my favourite), in the rehab room, and since Covid; remotely by video & in the gym. She is very relational, professional, kind, an encourager, …

Bettina Young

Definitely the place to go if you are looking for knowledgeable therapists & trainers! Initially when my daughter started with Prime for soccer related injuries, I was impressed by the care and attention shown to her by Kailee. Later, when I was dealing with some health issues, I immediately turned to Prime for help. Special thanks to Toni for working with me at the pool & gym - I am regaining my strength & feel better than I have in a long time. Couldn't have done it without you! Thanks Prime :)

Tara Atkinson

Thank you Toni for giving me the resources I needed to improve on-going issues I have with my neck and shoulders. With her expertise in kinesiology she gave me a thorough assessment of where my weak areas are and where I have extreme tightness. She setup an exercise program to both reduce the pain and strengthen these areas I have had on-going issues with. Over the last nine months she has progressed me from basic stretching exercises to more advanced strengthening exercises that has improved my overall health.

Shane Reimer (Real Shane Reimer)

I came to prime after a car accident and Aaron Finn was incredible to work with, far exceeded my expectations and I would highly recommend

Al Gillespie

Joel and Toni got me running again. I would have been happy with just running, but I was able to do a half-marathon recently much faster than I would have thought a year ago. They go out of their way to treat you as an individual and give you a plan to move forward with.

Jason Abougoush

I have worked with many physiotherapists in the past until I got linked up with Gerome at prime. He is hands down the best one I have ever dealt with, and always have creative attainable ways to get me fixed up in a quick and efficient manner. Highly recommended!!

Sarah B

My experience at Prime Physiotherapy was great! Joel is extremely knowledgeable and patient focused - he took the time to determine the source of my injury and help me recover properly instead of just treating my symptoms. He explained what is happening with my body and how the exercises and treatment will help me. He also gave me homework to do on my own time to strengthen my areas of weakness and help prevent another injury. I highly recommend Prime Physiotherapy to everyone!

april dueck

Gerome has been helping me with my neck. He is very friendly, thorough and knowledgeable. He is also very receptive. His excercise focus means you get stonger instead of just relying on treatments. The staff are very friendly and direct billing is very convenient.

Carol Boutilier

Dr. Pieter Botha is a credit to his profession. On my first visit he immediately recognized a medical emergency I was not aware of, he took immediate action and the issue was promptly addressed. I have complete confidence my health is in excellent hands. Charming and very professional.

Helmut Hubert

I have been treated by Cody Walsh for 2 shoulder injuries, my right shoulder about 2 years ago and my left recently. He is VERY good. After 3 or 4 treatments and some exercises that he got me to do, my shoulders are as good as new. The last time I could hardly move my arm and was golfing 2 weeks later. I highly recommend Cody.

Jill F

I’ve been going to PRIME for a while and after getting into a car accident I started training with Antonia and she has helped me immensely. She’s incredibly encouraging and utilizes full body activities while targeting my weaker/compromised …

Blair Murray

Joel has been amazing at helping me recover from several issues (knee & lower back). He is knowledegable and thorough and always helps me get back moving with great range of motion, improvement in strength and best of all free from pain. Joel, Tyler and the rest of the team are friendly and professional and I highly recommend them. You will be thankful!

shaiju mathew

I googled this clinic and am glad I did my sessions here. My physiotherapist is Ingrid who did a remarkable job on my back, feet and wrist. I have had previous physiotherapy sessions done back home but two sittings with Ingrid did the magic. Now I am sure I will be back to my earlier self before I got detected with tendenitis. Thank you Ingrid you are my angel ???? and thank you Tyler for all the exercise tips ????... You guys ROCK!!!

Pooja A

Prime is awesome!! From the staff, equipment all the way to the overall ambience. They truly care about getting to the root of the problem, not just band-aiding it. I've seen Joel for over 2+ years and Prime is definitely the best place for Physiotherapy. Thanks so much Prime team for helping me both physically and emotionally. For giving me the kick I needed in the mindset work too, that often come along with injuries. You guys rock! Xoxo

Mona-Lee Petersen

I have been a couple times. I appreciate the thoroughness of treatment. The therapists are very well trained & quite knowledgeable! There is also staff that work really hard to accommodate the many extras a person needs from treatments …

Derek Richard

Prime Physiotherapy & Performance is an awesome place to go for those needing help getting back to work or just getting back to feeling normal. The staff there are amazing people to deal with and very helpful. They take the time and pay great attention to how you feel and what you need. Gerome Louie was my physiotherapist and he did a great job at helping me get stronger and furthered me on my road to recovery. If you need anything ask for Tyler (A.K.A Ryan) and he will be willing to help you get the attention you need. Thanks for all your help guys! Cheers

Eddie medi

Only have good things to say about Prime. From day one I have been there till now. They have been more than welcoming to me. The front desk staff always professional and kind. I started up with Joel but shortly after I started with him, he left. I thought I would have to explain everything again but Megan Stone picked up from where Joel left and knew exactly what to recommend despite not being present in the initial meeting. I had been struggling with my injury for over a year now and in just 6 weeks with Megan, I feel way better and have gained a lot more knowledge. The exercises she recommended, have worked wonders; the IMS she recommended have made me feel like a million bucks and I sure will be implementing the majority of those exercises with my daily workouts. Thanks Prime and thanks Megan... Y'all are awesome :)

Tony French

Top level professionalism in their field. The caring and motivating attitudes guide and help the patient to progress to a better life style. Our whole family, from semi-pro sport to seniors, has benefited from this outstanding clinic. We have recommended Prime to many friends.

Ashley LAUREN

I met Jordan at PRIME after an unfortunate fall though my second story deck -it was under construction at the time. I had endured a severe concussion and fracture just below my spine. After months off work and unable to do my regular …

Bari Lane

I switched to Prime Medical in the beginning of the year after a couple of not so great experiences at a practice in Lake Country. After a year of dealing with the same problem I finally feel like someone cared enough to give me the proper attention that I needed and am so relieved that I am finally closer to a solution for my problem. Dr. Botha is the most amazing doctor I have ever had the pleasure of working with, he genuinely cares about his patients well-being and I am SO happy that I get to deal with him going forward. A+!!!!

Shelley Theresa Ollinger

I've had one month of physio with Aaron from Prime and not only am I already healing, I have less pain and better freedom of movement. I now have hope for a healthier, more active future. Aaron is patient, thorough and a great teacher. He …

Nigel Green

Highly recommended. Riley has been amazing in addressing some tightness and mobility deficiencies to improve athletic performance and alleviate the associated pain. My clinical experience with him and the prescribed take home exercises made me feel like he is someone who is truly passionate about his profession and wants to see his patients live the highest quality of life available to them.

David Sergl

Had an absolutely wonderful experience working with the physiotherapist, Desirae Sinclair. She is not only incredibly knowledgeable in her field but has a truly amazing ability to make you feel at ease when you go see her. She did such a great job with me, that I didn't need surgery when the specialist said i would. Thank you again , Desirae!

Sara Rose

I have never been so delighted and amazed by such incredible over the top Service. Joel Kryczka is the best most thorough, professional, knowledgeable physio I've ever had. I was dealing with a lot of problems with my ankle and other physios advice was just making it worse. He found the exact problem and got me doing some really incredible exercises and now its stronger and better then ever before. I could not be happier and more satisfied. Highly highly recommend Him!

Reid Schretlen

Gerome got me back on my skis after a big crash at Red mountain left me crawling off the mountain with a buggered up knee. He was super professional, educating me along the way, and setting clear expectations for what my recovery would be like. He was patient and kind, he really cares about his patients with a world class bedside manner. If you have more ambition than skill and end up getting injured like I seem to - go see Gerome, you won't regret it.

Wilson Glen

This place is top notch. I'm very active in all sorts of extreme sports and get injured quite often and have been to many different clinics and have had my best results here!

Chris Matte

I recently joined up with PRIME gym in Kelowna. The semi private feeling atmosphere, gym focused on health and fitness, and small community feel were important when looking for a gym. Brandt and the team are top notch and made us feel …

Mavis Molloy

Very professional, knowledgeable and personable staff, from the ladies organizing the office and making the appointments to the therapists who treat and care for the patients. I would highly recommend Ingrid for IMS and physiotherapy treatment. She is caring, empathetic and extremely skilled at what she does.

Baljit Singh

I am taking physiotherapy sessions with Matt and he's really the best physio. If you are looking for any physio sessions then I will 100% recommend PRIME physiotherapy and performance. …

Leona Geber

I highly recommend Prime for both Physiotherapy and Rebuilding! I followed my adult daughter to Prime after we both had open heart surgery and I needed to strengthen my entire upper body. I chose Prime again after cancer surgery last …

Jessica McDonald

What a world class business. Customers are #1. I have had Gerome Louie As my physiotherapist for a few years now and he is absolutely fantastic. Really knows his stuff. Identified a foot injury when my doctor and podiatrist were unable. The communication is very strong and I cannot be thankful enough for this wonderful world class service I receive EVERY. SINGLE. TIME. Thank you for keeping me healthy, active and at work!

Nick Doyle

Aaron helped me get out of pain and start enjoying my life properly. I will always be in debt to Prime for getting me into healthy functional strength.

Lisa YEG

I am so thrilled to have found Ingrid Witt as my Physiotherapist! I came in with a pretty acute back injury and she was so kind and attentive during my treatments. I had IMS done as well and she explained the treatment thoroughly beforehand so that I was comfortable with it. I genuinely felt that she focused on my body wellbeing as a whole as it related to my specific injury. Not only did my back feel better, I left more educated on my injury and learned some new exercises too that will help strengthen my back to prevent future injuries. Everyone there was extremely friendly and the clinic has such cool modern vibe to it as well! Great first impression. Would highly recommend.

Janelle K

Riley is theeee best physiotherapist I have ever come across. And let me tell you, I have seen alot! He works from the source and strengthens you back up. None of this IMS BS. I can always count on him to email me back with answers or advice, no matter how busy he is. He is also an athlete like me so he knows how important it is to get back to where you were. I look forward to continuing to work with him!

Kat Bear

Antonia is an extremely friendly and intelligent trainer. She is a kinesiologist that is highly qualified to meet the needs of her clients. She is welcoming, empathetic, and genuinely wants you to get better. If you are in need of a personal trainer, or kinesiologist, I 100% recommend Antonia Rizea.

Selina Podworny

I have been under the tutelage of Brandt Fralick as a personal Trainer for 2 months now and I cant even begin to describe how amazing my experience is! He is super supportive and always smiling and positive! He pushes you to your limits and gets you the results your looking for! I came in with a pulled hamstring and because of his knowledge and education....we were able to customize my workouts to get to the root of the problem as to why it happened and not aggravate the injury further. I feel so much stronger and healthy!!! Well worth your time and $'s spent!!! Brandt also runs programs that trains kids and has been working with my son for 8 months and he has helped him work out some muscle imbalances he was having and has really been a mentor for him. He sees the positive in every kid and is always pumping their tires!! My sons self confidence is way up and he enjoys hanging at the gym with Brandt and the groups!

Andrew Martens

Walked into Prime with serious pain in my knee which made it difficult to walk for the past month prior to my visit, after being diagnosed i was given some minor treatment and some simple exercises to do on my own time. After about 1-2 weeks of these exercises i was back to 100%. Prime has a great group of professionals working at this facility, Would highly recommend to anyone!

Ashley Fulks (Cryptoz)

Great gym. Solid staff. Clean equipment maintained to a high standard. Membership is pricey, but worth it.

Rick Garcia

I came to this clinic in September when it was just finished being renovated. I had a family doctor within the week and he has helped me immensely with my mental and physical health. Dr. Smith is a professional, intelligent doctor and validated everything I wanted to discuss. He quickly acted accordingly and I have never felt better. I recommended this place to all my friends and family.

idongesit udo-mbang

Toni has been assisting me recover from my back injury for the past year, always understanding and accommodating. All other staffs are kind and friendly.

Christa Akins

The best in town!!! Look no longer, you have arrived at the right Physio: PRIME!!! Read on and see for yourself…. Being a competitive athlete, I had my fair share of Physio Therapists in the past. I was training and in excellent health until a few month ago when I got hit by an SUV while on a bicycle. This has left me seriously injured. Naturally, I was looking for the best in town to fix me up and help me back on my feet, literally! I have asked just about everybody I knew and Prime Physio kept coming up and for very good reason. When I got there, I had pain all over my body, had a torn rotator cuff injury and was pretty overwhelmed. The staff there has been amazing. Although highly professional you can feel how tightly-knit and open to collaboration they are for your best possible outcome. I feel that at Prime you don’t just get one great Physio but an accumulation in years of combined professional experience. They are always on their game, giving 100% every time. I have worked mainly with Joel and my shoulder did NOT need surgery!!!! We did it!!! My pain level has substantially decreased, range of motion increased significantly, and my strength is still improving. I know it will be back to 100%!!! Toni, helped me with core strength and pool therapy. I love her humour and she knows exactly when to push and when to rein me in! I am still recovering but back into sports!!! I am so grateful. Don’t hesitate to check them out.

Adrienne Gear

PRIME Physiotherapy is an outstanding facility. The staff is welcoming and extremely helpful, willing to answer all questions clearly, and help with booking or changing appointments. The automated appointment reminders are helpful. …

Jenn Ha

Gerome Louie has been my physiotherapist for almost a year now. He has been a part of my healing process and has helped me along my journey. He makes me feel very comfortable and is very accommodating. We have taken things step by step and …

Scott Renou

Joel is the best. His colleagues are fantastic. They have fixed me up more times than I count. If you need repair you can’t go to a more qualified group. Thanks Prime!

Charlie Lee

When I had a serious issue with my neck and chest pain, Gerome took care of me very well. He diagnosed my symptoms and treated me professionally. I feel much better now. Thank you so much for your professionalism. Take care.

Sean Bickert

I have been struggling with a back injury for several years and the team at Prime has helped me get onto a path to physical wellness while I wait for surgery. After surgery they are the only one group of pros I want to do my recovery with. Thanks for all the help so far! looking forward to the post surgery workouts to get me up to speed.

Darrell Fentiman

Jordan and Paul are amazing, and are helping me with my recovery after major knee surgery. They are very knowledgeable, caring and are interested in your healing. The staff are great and would highly recommend Prime!

Shar Douglas

Great service. Arrived and greeted with a smile. Short wait before meeting with Ingrid. Thorough exam during which she was so easy to talk to, explained in easy to understand terms. She had a sense of humour! Which I loved. Discussed treatment options and was able to start during the same visit.

Erna Somfai

Megan Stone is an amazing PT, I have a rare connective tissue disease it is not easy to find care givers that know about this complex syndrome or willing to learn about . Megan has been supportive, she is willing to listen to me and my …

Jesse Sutherland

I've been to numerous physiotherapists but have never come across anyone like Joel. He's not a big box store who sells as much treatments as possible. Instead, he treats each patient like a puzzle with the information you present and then looks for the missing pieces with you. Then he actually gives you homework to help with the solution instead of encouraging multiple follow up appointments. This is the best form of therapy i have received and encourage everyone to try Joel out and see the results yourself. Thanks for helping me through one of the roughest patches I've been in.

Nichola Proulx

Joel, Jess and the rest of the team are fantastic . I've been going to them for a few years now with ailing issues from work and a MVA. You're always welcomed with bright positive energy and all the educated and knowledgeable information needed to keep healthy and out of pain. Would highly recommend Prime Physio to anyone.

Michael Darud

Riley is the best physiotherapist I have ever had. I have been to him several times for a variety of issues. Each time, he has successfully identified the problem and then given me exercises to help correct it. In the past, I have had some success with others but Riley really knows his stuff.

Caylyn Wicks

I spent a large amount of time working with their staff for a shoulder injury, and today it’s working as a normal shoulder should be. I would recommend them to anyone I know. Extremely welcoming, friendly people. I couldn’t been more grateful to have had this amazing team help me.

todd b

The Prime Medical Group is an excellent Primary Care Facility. Dr. Matt Smith and the administrative staff- Santana and Sarah have exceeded all my expectations in securing a new family doctor. My initial appointment was booked in a timely manner, and a follow-up appointment was secured a few days later. Lab reports were received and explained in detail by Dr. Smith, with several recommendations offered for future self-care. I would not hesitate to recommend Dr. Smith and the medical group to folks looking for a family practice. Thank you all for your professionalism, timely follow-ups, and courteous manner. Todd B.

Steven Garratt

Had physio here for a back injury, fantastic staff that’s very knowledgeable helped me get back to healthy

Vanessa Harris

I've been seeing Joel on and off for years and I have nothing but awesome things to say about him! He is passionate, knowledgable and patient focused. As someone who is in the same industry, I am very happy to refer patients to him as I know they are in good hands!

sandra carlson

Jordan has been helping me with my neck injury for a few years. Before I went to Jordan I have seen a Chiropractor, another Physiotherapist and I go to a registered massage therapist. While they have all been helpful, Jordan's techniques have an immediate effect for my neck pain and mobility. I highly recommend Jordan.

Jaime Mcphadyen

I started going to Prime pre MPFL surgery. I suffered constant knee dislocations over the last ten plus years and finally decided to go ahead with the surgery to reconstruct my medial ligament. I am so happy I found Desirae to help me with my post surgery rehabilitation! I originally called Prime and explained what I was going through and they recommended Desirae right away because of her knowledge of bad knees, she personally knows the struggle. I’ve been to many different physiotherapists over the years and will say I would definitely recommend Desirae to anyone (especially for knee issues). She kept me on track weekly (which I needed) and I actually enjoyed going. You can tell she genuinely likes what she does and it was a pleasure working with her ! I must also mention everyone at the Prime Physio office was very friendly and welcoming.

A Mayuk

Matthew helped me more in one 1 hour appt than any physiotherapist has in my whole life. He asked a comprehensive and thorough set of questions to learn about my health history, and took a very in depth assessment of my mobility and …

Maxwell

Myself and my family have been working with Joel and the team at Prime Physiotherapy for years. As a professional athlete, I can confidently say that the services offered are second to none! There is no team that I trust more to evaluate, diagnosis, and rehabilitate any injuries. Additionally, Joel has provided me with the tools and guidance to prevent any future injuries and maintain my overall physical health!

Barb & Lillian

Great helpful staff! I returned to Ingrid's services again as I appreciated her caring treatment of me the last time I needed physiotherapy. I'm also grateful that the friendly staff member (sorry I didn't get his name) who put on the heat treatment then afterwards showed me and sent me home with, exercises to improve my flexibility and strength.

Debra West

I have been seeing Jordan Ruder for physiotherapy. He is extremely knowledgeable, always professional, and is compassionate toward his patients. The overall tone of the office is positive and patient focused. I could not ask for better care and would highly recommend Jordan to anyone seeking a great physical therapist.

Sophia Buvyer

Really appreciate Joel and the team at Prime. They’ve been very helpful in helping me fix an injury while explaining the mechanics of the body and coaching me on how to strengthen problem spots. Two thumbs up!

Satoshi Yano

Beautiful facilities, very welcoming and professional staff. I've dealt with Riley on the physio side of things, and I've had sessions with Luke in the gym. Both of them are incredibly knowledgeable/helpful, and composed at what they do. Would highly recommend.

Jessica Flude

The team at Prime are top notch. They’ve been caring, welcoming and very knowledgeable. Aaron has really helped me recover from a debilitating back injury. I have been very happy with my treatment and will happily send friends and family to Aaron and Prime when they get injured or want to improve their well-being and strength.

Aidan Burnham

I've been to Prime for several different injuries and have always had a great experience. Most recently, I saw Aaron who knew exactly what needed fixed as soon as I told him the symptoms. After 3 appointments, my injury is feeling better. …

Bella Noubani

I love this place, everything and everyone at Prime is phenomenal. I train at their gym with Brandt and have gone to Riley for physiology and constantly have the best experiences. I no longer feel constant bad pain and I'm getting into better shape every visit. Couldn't live without Prime!!!

Kerry Oconnor

Starting going here after I had my acl surgery. The staff is very helpful and all state of the art equipment. I work a busy schedule and they always make time to fit me in when I have time. Would highly recommend this place to anyone that’s looking for a good Physiotherapist.

Gary Bray

I have been a client with Antonia Rizea for 4 years. I have on-going issues with peripheral neuropathy in both legs. Toni's skills in kinesiology have allowed me to continue living independently & do many things for myself. She has developed a program that deals directly with my health needs as changes occur. Toni is very professional & has a very pleasant personality. I highly recommend her services

Kim Szabadi

Always have a great and healing experience at Prime.. Joel has always been able to get to the bottom of whatever injury we come in with.. in our experience his knowledge surpasses anyone else we have went to.. Tom and Kim

Tawnya Johnson

Jordan is very friendly and thoughtful. I really enjoy him as a person, but mostly he is an amazing physiotherapist! I have been in some pretty serious pain for years, and after just a couple of visits with Jordan I felt like a new person!! Definitely recommend if you’re in pain go see him!! ????????????????????????????????????????

Natalie

I went to this clinic and had a positive overall experience. I recieved IMS and other physio. One thing I really liked is that unlike many other clinics I got more one on one time with the therapist. At other clinics I have been treated by a physio that is treating as many as 4 other patients at once. At prime, I dont think my therapist was ever treating more than one other patient at the same time; oftentimes I think I was his only patient!

Al K

The issue for me was a bulging disk (L3/L4); the pain was incredible and the options were surgery or physiotherapy. The group at Prime have been great. In addition to the initial analysis and treatment plan, Joel & Jessica also recommended hydrotherapy. I embarked on my hydrotherapy program with Antonia and I couldn't be happier. Her knowledge and professionalism in creating a staged treatment plan specific to my injury has resulted in a much quicker recovery than I had expected or been led to believe by the neurosurgeon. We are fortunate to have our own pool so Antonia arranged to conduct most of the therapy sessions at our residence. I would receive a detailed explanation of the exercises in each phase of the recovery by email such that I could rehab at home between visits. Our upcoming trip to Europe is going to be that much more enjoyable. Thanks Antonia!

Luna Scham

Best gym in Kelowna. Love the vibe of the place and all the trainers are great. Love a gym that feels like home.

Will Anderson

Best physiotherapy I ever had My right shoulder was in so much pain I could hardly drive stick anymore and I definitely can handle aches and stiffness. Tamara helped me when I was in over my head so thank you very much prime physio

Jodi Cowtan

I first came into Prime with a back injury from powerlifting. I had never had such a injury and was scared I would never lift again. Riley was very thorough and having his own experience in weightlifting was invaluable and made him stand …

Jody Hayes

I have suffered with Foot and Leg issues this past year. Joel is extremely knowledgeable and has assisted me in urgent care with my dr. and surgeon. After I had a private MRI he gave immediate advise to seek urgent care outside physio. Resulted in Hip Replacement and was done very quickly with his advise. Excellent care.

Ron Honeywell

The professional take on the injury you have, and the way help you through you're process of healing is beyond commendable. The team is amazing and the culture is at the top level. I love the people and the place. Good job guys.

Debbie Pena

Joel and his team are the best in the city. I have 3 active athletes and he has patched them up more times than I can count. I trust Joel implicitly with his diagnostics, preventative care programs and post-surgery rehab. I don't even bother going to doctors, Joel has us well covered. Thanks Team Prime!

Brayden Jones

I would highly recommend this place. Luke was very knowledgeable and helpful towards the recover of my injury. I am very happy with the results. He was accommodating and flexible around my schedule!

Paul Zydowicz

I recently injured myself at work. After seeing my GP it was recommended to me to try physiotherapy. I called Prime Physio to see if they had any available appointments. That phone call and every other interaction with the company has been exceptional. The efficiency and professionalism shown by all staff that I interacted with was above and beyond. My appointment was scheduled with Tamara Umpherville. On the first visit Tamara conducted a thorough review of the workplace injury and asked all the questions that she needed to make a diagnosis. She was extremely knowledgeable and thorough. Tamara developed a treatment plan consisting of hands on treatments, traction and home exercises. The treatment was approximately 8 weeks and at every step I felt continuous improvement. Tamara's demeanor and approach were always professional, caring and very informed. This has been by far the most pleasant interaction with a medical professional and company that I've ever had. From day one I felt thoroughly taken care of. Thank you!

Jason Van Montforort

As a full time strength coach and someone who has spent the last 25 years in the gym, I've seen a few physiotherapists over the years. I'll guaranty you this: All physiotherapists are not the same. After 13 years of being cared for by some absolute wizard level physiotherapists in Vancouver I honestly wasn't sure I'd find that same level here in Kelowna. What an incredible relief it was when my friends at Pacific Top Team introduced me to Joel at Prime. Injuries are an unfortunate reality and as someone who makes their living in the gym having a place like Prime as part of my referral network is crucial to delivering the service I sell. I truly believe that the kind of physical activity and demands a physio places on themselves creates perspective on their clients and Joel's purple belt rank in Brazilian Jiu Jitsu gives him the perspective that people who place heavy demands on their body need. Prime is big city quality right here in Kelowna and the only place I'd go or recommend to my clients. Now stop reading reviews and go to Prime already.

Brock Munro

Excellent workout facility! I've been training with Toni for a few months and I highly recommend her for personal training as she is a very knowledgeable and passionate Kinesiologist who kicks your butt!

Greg F

I was involved in an MVA. My specialist recommended PRIME Physiotherapy. He said they will take good care of you...He was not wrong. They are very positive, personable and driven team. They are not just doing …

Shirley Galipeau

Great service, professional friendly staff and best of all Jordan makes me feel better and better with every visit. Would highly recommend Jordan Ruder PT to all my friends and family.

Kara Kirkwood

Last week I had a whole new physio experience. This is a top notch clinic with a professional, caring team. Riley was patent with a practical approach. His hands on manipulations were amazing and his at home solutions were helpful. I would highly recommend Prime Physiotherapy

K Kaur

This facility is state of the art with the most knowledgeable staff I’ve ever come into contact with. Big thanks to my trainer Kris! Not only has my strength increased, but my understanding of proper form (to avoid injury) has as well. Thank you :) Kam

John Daum

Megan at PRIME got me on track to downhill ski in the final stages of recovery from ACL reconstruction. Megan's guidance and exercise program, combined with some hard work on my part, had me cautiously optimistic but I admit to being somewhat tentative on my first day on the slopes in Jan 2020. After a few runs, I felt confident enough to do some heavy powder tree skiing and made it through most of the day before fatigue of other body parts guided me to stop for the day. I consider my return to skiing a complete success with no knee pain and my knee did not limit my capabilities in any way. I will return to Megan and PRIME for my future Physio needs.

zeljko vukelic

I would like to thank Aaron and the entire staff at Prime for their dedication and professionalism in every aspect of my therapy. It was a very positive and excellent experience. Thanks again Aaron!!!!

Sarah Wilson

Gerome is fantastic, very knowledgeable and professional. When injuries and pain cloud your life up it's a really big deal when you find someone who understands and helps turn it around!

Lorraine Pasemko

This week we went to meet with our new physician, Dr. Matthew Smith in the Prime Medical Office. From the time we walked in the new and clean office, we were greeted by 2 ladies at the front desk who were very helpful, friendly and easy to talk to but professional as well. No wait time at all and when Dr. Smith came in, he definitely was very attentive in listening to our medical history and gave us his opinion about certain things and suggested helpful ways to maintain our fitness and well being. We found him to be very knowledgeable and extremely intelligent coming right from college. He is a very friendly and approachable Dr. We highly recommend this office for your medical needs.

Brett

Coming for treatment at Prime Physiotherapy is very helpful and educational . The team at Prime works together for your best interest! I personally find the advice and suggestions from Joel so beneficial. Joel does a great job of describing the injury, what he is about to do, and what he expects you to do for homework to help yourself. If I could give Prime more than 5 stars I would! I highly recommend Joel at Prime Physiotherapy!

Julian Oliver

Great support and knowledgeable staff, especially working with Brett and Gerome. The equipment and techniques are all very modern and tailored to you. Would recommend this place to anyone who needs a physiotherapist!

Donald Thomson

I went to see Gerome in December after having knee replacement surgery. I was heading to Florida for three months and needed a program to follow. I have had three knee surgeries and worked with many physiotherapists. Gerome was, without a doubt the best. He gave me a complete physical examination and designed a program to help improve my strength and flexibility. The results were amazing. My strength and flexibility improved as I worked through the exercises that Gerome gave me. I found Gerome to be very knowledgeable and professional. His exercise program that he designed for me succeed where other physiotherapists had failed. I would highly recommend Gerome’s programs to anyone in need of an excellent physiotherapist.

Kari Forbes

I have been going to see Antonia Rizea for a few weeks now for a pinched nerve in my neck that wouldn't go away and just in this short period of time, she's showed me how to strengthen my neck/back to relieve that pinched nerve! SO very happy with the results! Thank you!!!

Jordan Robins

Gerome and I have had the pleasure to collaborate on many different ideas and cases. He uses research and evidence to treat his patients and will help you with your pain! I had the pleasure of visiting the clinic and meeting some of the staff and I can say they're a great team! The atmosphere is very welcoming and when you walk in, you feel apart of the team! I highly recommend him for getting back to pain-free living!

James Wootton

I've been going to see Joel at prime physio since they opened. Joel has helped me recouver from total hip replacement surgery and continued to help me in healing and returning to the sports I love to do. His knowledge and experience allows me to heal quicker and recover faster from injuries a maintain a healthy body.

Peter Angle

I’ve been both a client for physio and training. Prime is built perfectly for both. Im not a high performance athlete but had some personal fitness goals I wanted so on the recommendation of a friend, I started working with a trainer at prime. He built an awesome program and holds you accountable. Biggest thing is teaching me the right way to train. Yeah Riley gave homework as well. Thanks bud When I did have.a injury, I spent a couple sessions in the physiotherapy clinic and some more homework that got me back to training. It’s great that they have both the gym and the clinic together so we went upstairs for a treatment then right back down for a training session. Heads up, This is a high energy place, in the best way possible. Thumbs up all around!

香蕉仔加拿大

Million thanks to Antonia! I been seeing for over a year now because of my knee injuries, and every week she gives me a lot of encouragement and support and motivation to become better! She is very professional at her job and very caring. The staffs at prime are always so friendly!