Reviews of She's FIT! North Delta (Gym)

Jessica Remtulla

It's a good gym! Just wish they would actually open on time this is the second time in a month where me and others are sitting here waiting to go in and no one is here to open the gym. Some of us have a schedule and the mornings are the only time we can come and squeeze in a workout, the least they can do is have their staff be on time to open up. Unacceptable!! And God forbid we actually get compensated! Signed angry and frustrated member sitting in the parking lot waiting for the gym to open!

H Chow

I used to work at She's Fit in Delta a couple years ago and I could only stand it for about 1 week but I don't know how I was able to stomach the place for about 2 months. I am a very healthy person and a gym enthusiast so I thought I would apply for a place I love to be at and maybe meet like-minded people. I WAS VERY WRONG. This workplace are filled with lazy, immature and rude co-workers. Sorry to say but none of them seem to be in shape or knew anything about fitness. I'm baffled at their lack of customer service as well. I remember most of the girls would ask me to teach all the classes because they were either too lazy, don't know what to do to or too embarrassed to teach. We were supposed to share the tasks like wiping down the machines, cleaning the bathrooms and teaching classes but I remember my whole 2 months there I was basically the only one who were doing the rounds while they stood at the front desks talking about boys and clothes and all the important" things. I was the same as age as most of these girls but I cannot understand how some of them were even hired! I am not saying that I was a model employee but for them not to even show a slight interest for their job is very discouraging to a new employee or customer. I think my first hand review is really nothing new to most of the reviews that are on here. Overall, this place is not a good place to work at or work out at apparently.

Umair Farooq

Literally a gym of thieves, keep charging card on file when the membership is already canceled when called couple of times they said the lady forgot to cancle the membership.

Parmjit Kaur

Talked to Nevneen and felt very motivated. She went over the whole agreement & prices a few times and made sure I knew what I was signing up for. The weights area is spaced out, only complaint would be there's not a lot of cable machines. Rest a pleasant experience

Dhaliwal Nav

Loved to go at she's fit all employees are very nice

Angel Ponder

Hours are horrible can not even make it on weekends as I work half days. Joined there elite package thing and the trainers are not even trained they just read a plan off paper nothing it personalized like they say . Customer service when needed has been submitted par. They don't even offer options to work with an experienced personal trainer.

Shona O'Brien

Pros : -Good Parking -Lots of machines -Tanning (but pricey) Cons : -Employees cant help you learn how to use things apparently (wanted help with lifting) -Some customers dont wipe machines after (nothing to do with staff though)

Dinesh Handa

Poor monitoring system & rude staff members.

Harbinder Bath

Cheap gym, mostly lovely staff. Rest staff is very helpful and explained how to use the machines in depth and made sure I knew what is the correct form so I don’t injure myself. 5 stars

Kim Braid

The trainers here are all fit and good looking, hope this rubs off on me in the new year. Hi Tom!!

Natasha Laura

I love attending this gym. The gym has a really good open floor layout with lots of space for all your workout needs and desires. There is a large changing room and shower area. Along with tanning beds and tons of work out equipment. The gym can get busy but usually there is no wait time for equipment. The staff are friendly and always smiling. The atmosphere is great and I highly suggest this location for anyone looking to better their health! You will welcome and comfortable here.

Lana Plants Love

I visited your location once and just wanted to share some feedback as to why I chose NOT to join your gym: When I walked in to inquire about a one-day pass, I felt like I was more of an annoyance than anything else. There was no positive "welcome to our gym", and the front staff were being very apathetic. It's not a great first impression. No one offered to take me through, or give me any direction on where things are. I would think that some kind of orientation should be offered to any potential clients? While I enjoyed how large the space was, there wasn't enough equipment for serious weightlifters like myself. For example, if someone was using the free bar for deadlifting, there was no other bar to use. A gym that big should have at least 2-3 bars. I wanted to do some cable work using the ankle straps but they were so old the velcro had no stickiness left in both of the ones I found. Before I left the gym, I mentioned this issue to the front staff and the girl just looked annoyed and said that they MIGHT replace them. It was a very poor response. I think the positives of this gym is its space and the fact that it's female-only, but there is definitely much more room for improvement for the experience of it. I hope things improve based on this feedback. Happy holidays, Lana

Crystal S

New management ensures that gym is well maintained, clean and following covid protocols well. But, they should also teach their new staff customer service skills. The staff is rude (particularly the tall girl with a scarf) and have ZERO customer service skills. The old staff was significantly better and really made the gym feel like a safe and non judgemental environment. Minimize your contact with the staff as much as possible and you’ll have a great experience!

Vikram Sharma

Nice place for workout

Laura Osborne

Super helpful and friendly staff. Very clean and bright facility. Very happy to have membership with Club 16 and She's Fit totally afforadable and definitely worth every penny!! ????????????????????????

Nasra Bajwa

Nice place for work out

Nicole Scharffenberg

Only reason they don’t get 5/5 is the hours. Working out on a Sunday RARELY happens for me here as they close so early at 1:00. Even closing at 4 Saturday and 8 Friday is early. Other than that the gym itself and staff are great

Mandy R

The plug in fans never work it is always burning hot in there, and they play the music so quietly you can't even hear it. The tvs dont even work i don't get what were paying for the tvs havent been working for atleast 3 years

aman mann

I joined this gym last week. it was a great experience and staff is super friendly. ..????????

Susan Arruda

Good Place if you don't want to be judged or bothered

Robin de Jonge

Just joined this gym recently and the staff was very friendly and helpful~ the equipment is pretty good condition and the hours are good too

Suzan Petersen

Not impressed with how one of the owners treats or pays his staff

Anmol Mann

The closing time on weekend is is too early. Pls extend time for Saturdays and Sundays thats when people have free time and want to be able to come late.

Susana gomez-chiesa

it was my first time going to the gym, and decided to cancel my membership to workout with my boyfriend at another gym. i was eligible for a full refund (about $40-$45) i was told that i had to speak with a manager in order to cancel, so i did the next day. the manager told me that i will receive a cheque in the mail and that it takes 6-8 weeks. it has been 8 weeks and i haven't received anything, i still have the same address. I heard from a family member that they did not have a good experience as well. I do not recommend going here and any of my friends in fact, ive convinced my friends to switch gyms and it seem to be working

Laura Huber

Decent equipment. Not a lot of programming

Sree Lakshmi

I am a member in she's fit. I love love this place to start my fitness journey you guys! It's always neat, not so crowdy. It is open on week days from 6 am to however on sundays it is until 1pm.

Tania Bakas

The place is very clean. Not sure what some unhappy reviewer is saying about not having means to clean equipment because there are four cleaning cloth (like wetnaps) stations that I've counted in a relatively small space. Equipment is in good condition and the staff are super friendly. This place is way cheaper than the local rec centre so I don't know what kind of expert service people are expecting. You get a clean and professional space to work out. A monthly membership costs as much as the a day drop-in for some gyms. I love it. My only issue (hence 5 stars and not 6) is the short hours and unreasonably short weekend hours. Otherwise I would say that this gym is a great deal and I never feel self conscious or judged here. I like it.

Madiha Akbar

The machines, though in plenty, are old. They could use an update. The entire facility is old.... However, it is never busy and even when it slightly is, there are always machines available to use. If youre looking for a place to go and get your workout done, this would be it. The price point is not bad but if you can get on a corporate plan, it is the best.

Hami k

The gym membership is cheap and affordable. But, they close early especially on Saturday and Sunday. They do not have a squat rack, kettlebells, or plyo box (jump box / step up). They should invest in a squat rack, smith machine can only do so much. I've seen a couple broken equipment - medicine ball is broken and also one side of the cables is broken (can't do cable chest flyes). They can improve.

Megan Smith

Probably the worst front staff I've ever seen. They sit on their phones behind the desk and the gym washroom is disgusting I get because of Covid we have to book appointment... but the girl at the front would not let me come 30 min early because I had a time booked at 5 pm instead of 430. THERE WERE SPOTS OPEN AT 4:30 , and said she would still charge me 10 dollars for cancelation..Even though I am not canceling, simply coming early because there are spots earlier. JOKE!!!

Marie Herridge

For the cost it's the BEST gym, BEST staff ever! SO pleased with this gym...been a member for almost 2 years now! Not many classes at this location, but a lot of machines and space to do your own classes with the free WiFi!

Franziska Taylor

It is not that big bit it has everything you need and the staff is supper nice.

G1

Good place but timing for weekends needs to be finished

M

Okay for ladies to exercise alone however they need to change hours of closing !!

Anita Purewal

Needs better weekend hours

Iris C

DO NOT under any circumstances join this gym. Cancelled my membership three years ago, yet they kept trying to bill my account so had to close that. Then they keep sending me emails to say I owe them $300. For what? Great customer service too, called them to inquire about the fees, and head office refuses to answer any questions about the fees until you pay it.

Kim DeRosier

Thought I would try out a different she's FIT! location for my workout and came to this one. The staff were friendly and knowledgeable when I asked questions. The equipment was clean and I was surprised at the size and amount of equipment. This is definitely one of the bigger she's FIT! locations and a very nice one at that. I will definitely be coming back.

Sadia Rajput

Terrible customer service and staff is extremely difficult to deal with. They tell you one thing and do another. Tell you they can't give you a paper receipt when you've paid in cash and will give you an email receipt then never send it then ignore your calls. If you're getting a membership you better plan on never canceling it because trying to cancel is a nightmare.

Kaur Ramandeep

Never picks up phone. Tried calling them 5-6 times.

amanda prendeville

There are some things I love about this gym but it needs improvement. The staff have always been great, its cost effective and I like that it's a ladies only facility. I had a membership here over a decade ago and it's sad to say that there are very little improvements, if any, on the equipment. It's so focused on the "women need to do cardio and circuit training" old mentality. There aren't enough benches or mirror areas for weight lifting. I see members using make shift benches for things like hip thrusts, why not bring in proper equipment for it? The cable machines are insanely out dated, constantly getting stuck and can't be adjusted. They also don't have the weight amount listed on the plates just "1, 2, 3". I wish this gym would update to meet the needs of all the powerful women I see weight lifting. I've seen maybe one or two people use the circuit area in the last year so get rid of it? Make changes to meet the needs of the people lifting there. I'd gladly pay more for a better facility with up to date equipment.

Jaismeen Gill

Manger was so rude ....they force u to use equipments very softly bcs they did not fixed which one already broke and do not want the other one broke too come on people it's commercial equipment never broke bcs of use and we r paying for using them ...that's why it's called gym....think first to register more people in..... ..barely have any equipment works at all.....not satisfied ....manger needs more training about how to handle people and targeting not only one . ..let everyone know about ur garbage equipments.......

Aman

Awesome gym, and really friendly stuff!!

Danika “Danika”

Good gym. Great people

Simi Dhaliwal

Great team!

Ash Pra

Worst service ever. This gym is a scam. They wouldn't cancel my memebership after the club rep said she put a note on my acct for a cancellation. I never used the facilities for the 30days only to see payments coming out then finally was told I have to call a number and wait another 30 days. Maybe if you guys CLEANED the gym and kept your machines maintained the gym would be worth it. I watched things be shoved in machines and left there for over a month indicating it wasn't touched or serviced by employees. Employees are uneducated in promoting a healthy lifestyle and are always standing at the front talking. Save your money, go to another gym.

Yolanda Lumase

It used to be a very good workout place for me until tonight when someone stole my olive green TNA hoodie jacket. That jacket has a very sentimental value to me as it was given by my lovely daughter. There were other jackets there, in a locker unlocked as mine, but why mine? There was no cash in there. No bank cards. No credit cards. No car keys. Why did you take it?Hopefully you just took it by mistake. If so Just contact me please or return it to She's Fit. The front desk said she will write an incident report. I trust that she will do it. I do hope also that this won't happen to other members. I'm not sure now if I still want to go to this gym or not anymore. Very discouraging that there are people out there who exist just to hurt other humans.

Anu Kaur

Staff is very nice here i really want to continue with this gym but their timing is worse sat sun only till 4 pm or 1 pm thats not good at all and they dont even provide personal trainer service so there is no way to continue with them.

Joanne Francis

TV's don't work which is very frustrating when you want to watch a program while on the eliptical or treadmill. The TV's that do work only have 3 channels that come in and out. It's gone downhill since I joined in 2008. The staff kept telling us they were working on fixing the TV system but then finally admitted a few months ago that nothing can be done. Nobody can explain what the problem is. I agree with someone else's comment that the ladies at the front counter are friendly.

Debra Vonk

Good selection of equipment. Bathrooms are xlean.

nav p

One of affordable gym. Nice welcoming staff.

raman b

I came here after a year and was pleasantly surprised to see that they had replaced a lot of the old machines with newer ones ! There is also a lot more equipment available to use as well with more options for weights!

RED DMF

friendly staff, lots of equipment, open environment

Helen Pith

Stopped using my membership when all the TVs on the running machines went down and we’re not fixed for over 6 months. Cancelled my membership they say they never got the email which sadly I had cleared out of my sent box then aggressively chased me for 6 months membership with no sorry about this prob. I eventually paid the pathetic 100 dollars overdue to shut them up! Also had my number never received a call!!!! Nothing ever worked here probably! They care more about money than you so be warned! I’d rather use a smaller privately owned gym with far better care and customer service. Covid has obviously hit membership hard, I get that, but seriously? Never again for Trevor Linden owned gyms

Asees Nijjar

Team members behavior so nice . If possible please open at 5:30 a.m. ????????????????????????

crystal walker

Very clean establishment and friendly staff

Mz Shellz

Dope

kim busch

Helpful staff, equipment is in good condition and up to date. They sold offer classes such as strength and training.

Heather Deighan

I like this gym. The only reason it doesn't get more stars is that the weekend hours are really inconvenient. They need to be open later on Saturday and Sunday. Overall, the gym is clean, the staff is friendly and helpful. The equipment is, mostly, in good condition and they do try to fix things quickly. The tanning beds are a bit sketchy, they need to be upgraded, but that's not a big deal. Also - both She's Fit and Club 16 REALLY need to enforce the proper use of the circuit training areas. Drives me nuts when I want to just do a quick circuit or two but Mr. Muscles is glued to one of the machines doing hundreds of reps! I also like getting the emails when I haven't been for a while - keeps me on track ☺

Sukhjinder Sandhu

Gym is really , cost effective but some machines need to be changed asap . Outdated machines like the one that have next to the mirror the machine with lot of attachments . This machine need to be replaced with the new one so that attachments can be moved up and down . Rest overall it is good gym

Morgan Heights RA

When this Gym would reopen?

Jessica W

hours are horrible, but decent gym.

Super Love

Super professional, excellent manager and staff members. Clean environment, great machines. 5 star

Puneet Gill

The equipment is fairly new, and it’s clean for the most part. They need to extend their hrs on weekends!

Jas S

I love this location, the staff is so wonderful and helpful always greeting and smiling, harleen is my favourite!

Surrey BC

This is a good gym, has good equipment that is well maintained. Only down side is the gym hours. It should be open for longer hours.

pallet guy

My wife is going to this gym for a year, customer service is good, They do not fix broken equipment, she and other have complaint, no one cares and address the issue, few machine have been broken more then a month Hope this will make a deference and they will try to fix the equipment!

L W

One of my favourite gyms to go to! Super friendly staff members and manager Katherine is amazing! Super helpful love it here definitely recommend

tamara camara

I cancelled my membership March 2019. The other day I start to receive emails that my payment didnt go through. I called the gym, they advised me that I still had a membership and there was no record of my cancellation. I check my bank, sure enough they have been taking money out every month since I cancelled, and that there is no way a payment could not go through as I know my current bank balance. They tell me they cant cancell my membership and that I have to go through corporate. I call corporate and they send me the info to cancel, then tell me they will take 2 more payments, then email me saying I owe 78$. Wth! They say it is for late fees from 2018?!?! Do not sign up with this gym. They are unorganized, unprofessional and will do anything to make a few dollars. When there is an issue there is no accountability and I am pretty sure the late fees are a scam.

Taylor Decker

good range of equipment, clean and nice environment.

bill baggins

The truth is the only people who will go out of their way to right a review are those who feel they did not receive the experience they deserved; therefore the negative is all we hear of. On that note I am writing to say I believe this is an amazing facility I have received amazing service, I would even go as far to say above and beyond. I am shocked to read so many negative reviews since my experience has been exactly the opposite. I feel when it comes to broken machines and equipment in use we cannot place blame on employees but rather a high volume of members and majority happy members. When first signing up I felt the signing process was clear and concise about their cancellation policies as well as initial appointment, and at 14.99 with no contract I am not complaining! Lastly I feel the employees are doing their job and I see on a regular basis how hard they work. Keep in mind when signing up they are not a financial institution nor are they in charge of whether the members use their memberships. I highly recommend this gym, it is changing my life.

Linda Sanchez

I have been a member in good standing for over 3 years. I have not been going to the gym for over a year while still paying... hoping that I might be inspired to go. My fault I am not and this is what has happened here. I phoned this morning to cancel my membership and was told that I needed to come in. I came in after work and was told I needed to sign a paper to allow them to take off another month's payment. I believe if I paid for a year and gave them almost a months notice (shy 6 days) and being a customer in good standing they should just say fine thanks for the business. Instead they are just trying to grab more money. So beware often many of their machines are broken (too bad) they are out getting fixed maybe 6-8 weeks (no discount) I get that. Very poor customer service here so I have simply stopped payment. I want everyone to know there is no customer service what so ever just a money grab and lip service by young women who have clearly been brainwashed into what to say. I am extremely disappointed and would never recommend this gym.

Shirley Thompson

So disappointed at the lack of monitoring by the staff to make sure equipment is put away. I put equipment left around every time I’m there. Most of of the Front staff not very friendly, too busy in their cell phones most of the time. Jackets and coats and bags allowed on floor and on machines not in use. Price great and lots of equipment available.

Lisa Luong

Love it here! Even though covid has affected so many places, it didn’t to shes fit delta. Under new management and she’s awesome! Staff and environment sooo nice and machines are SUPER CLEAN! Recommend 100%

Barleen Benipal

Don’t join this gym.. go for the other gyms, they are far better. She fit will charge you so much extra and they will make your contract without your permission and the end will be you have to pay extraa for many months. Surely you are not up to that so it’s suggestion don’t go for it I don’t want anybody to suffer same.

vetadri john

A place to meet people we smile at each other and help each other .????

Navv Kaur

Its really a nice gym… plenty of equipment And the staff is really nice and very polite… all the machines work and in good condition… there is one rowing machine which i like the most… there are so many equipments i dont even know the names… but I like this place… Amy is real good staff there…4 stars because there is no personal trainer. You are your own trainer.

Meena Ghag

Not enough hours. Good if you know how to work out but not good for beginners. Basic gym but you get what you pay for. Good value for your money

Harjit Kaur

I love attending this Gym, its cost effective and I like that it's a ladies only facility. Staff is great.. specially Nevneen.. She is so supportive and I felt very motivated.

Noeline Gounder

The two stars are for the employees beacuse they are such sweethearts and the third star is beacuse the club is super clean. The company and I don’t mean this location I mean the owners need to open their eyes beacuse this club needs to be updated. I am sick and tired of them telling me we’re working on getting the TVs fixed. This company as a whole makes so much money and they won’t even help this club out. Stop telling the girls stupid excuses either get new equipment or get cable simple as that. The reason I joined this gym is beacuse it’s convenient to where I live. Don’t tell me I have access to other clubs beacuse this clubs TVs don’t work. One their website “Our North Delta gym offers state-of-the-art equipment, including cardiovascular, strength training and circuit equipment. ” more like outdated equipment!

J M

Went in there to check out the place as I've been trying to find a decently priced gym that's not to far from home. The staff at the counter at noon were unprofessional and unwelcoming. I hate to say this but it seemed as though they weren't taking their job seriously or even using their own facilities. They told me to come back at a later date because they had "back to back" appointments and didn't have time to "book an appointment to show me around". Upon walking in they were chatting to each other and it seemed as though they weren't even paying attention to the people using the equipment-now I'm wondering if anybody there is even trained in first aid. As I didn't get past the front counter I can't be sure but it seemed as though they don't provide the means to clean gym equipment-which is extremely unsanitary. Not to mention the gym equipment is a safety hazard being so close together.