Reviews of Club16 Trevor Linden Fitness Tsawwassen (Gym)

Carlos Warwarick

Is a good place, sometimes front desk is not too friendly but 90 % of the staff is, clean and well organized.

Tammy Gray

I am giving four stars at this time. The gym is very clean, great to use. I have one complaint....there’s no safety bars or mats in the showers. It isn’t safe in there and yes I showered in there.

SlipPlays

Very clean location with a decent monthly price! Very friendly staff, and very clean during covid.

Anne Donald

Great price , enjoyed the class, though a bit short.

Mikhail Molchanov

Price is good, amount of machines is good but the hours are not good. It's opened only till 5pm on weekends and also closes early week days, sure not as early as 5 but still early - Friday at 9pm, M-T at 10 pm. If it could run at least till 11pm or midnight daily, I would give it 5 stars

Andrew “Midder” Doran-Bowing

Amazing facility! Spacious, huge, lots of room to work! Tons of parking and LOVE the hydromassage beds!

Clint Kjar

Price is good, and the gym itself is large with lots of machines. After receiving feedback, they've updated their hours on weekends from 8am-5pm to 7am-7pm, which is great to see. Some of the front desk staff can be pretty unfriendly and seem more interested in their phones than their clientele, but overall it's a pretty good experience.

Anastasia Paterson

Giving the Gym a 4 out of 5 stars because every aspect of the gym from the prices to the equipment is excellent, except for one factor which is the hours. I love this gym for its positive vibes, great equipment that is treated well by the clients and the low prices starting at 16.00 per month! However, the weekend hours need to be extended past 5pm. I say this because I tend to run errands during the day on weekends and by the time I am finished and want to use the gym facilities it will be closing soon or already closed. Huge bummer! Please extend the hours on weekends.

Agron Bajraktari

Great club! Good staff, good equipment, and good facilities. All for a great price. Couldn’t ask for more.

Cesar Ascencio

Good place to work out and afordable

Sam Enns

Club 16 Tsawwassen is amazing, the customer service especially from Aleysha was beyond my expectation. She was extremely friendly and kind when I was coming in to my workout and helped with any questions I had. Aleysha was also very professional and knew how to do her job extremely well. I would recommend anyone to go here and especially talk with the wonderful Aleysha!

Selena Lang

love coming here! as someone who is new to adding a trip to the gym to their daily routine this place makes me feel very welcome and i enjoy my visit everytime. rielle at the front desk is always a ray of sunshine and very helpful.

Deborah Gagnon

Love this Club - the team in Tsawwassen is awesome. Specific Kudos to Jordon. He's a great personal trainer, patient but pushes you at the same time. I'm thrilled with the progress I've made with mobility and strength through working with him. He's very encouraging and is always looking for new and fun ways to help me reach my goals. I highly recommend this location and Jordon in particular!

dave iseppi

Amazing staff!! In these crazy times the staff comes under fire quite a bit with new rules and they handle their business with the utmost professionalism. ???????? Great job!!

William Lew

Terrific staff, clean, lots of parking and great value. I go to this gym and highly recommend it for the best investment in yourself.

kali Hoisington

Been going since it opened here. Yolanda is a great personal trainer. Recently new management. The mirrors could be cleaned a little more often.

Elmira Nazari

Great staff and all the necessary equipment to have a great workout!

Sean Copeland

Always a good sign when you're still going after more than a few months. Did two packages with a trainer, and it's been pretty helpful on the health front.

HY Sun

False advertisement for Elite Plus membership!!! They took away certain benefits and never informed me. Not all benefits available for Elite Plus so don't waste your money.

joanne hall

Not a great experience - I preregistered in September 2018 to start April 15 2019. Then when new gym (Tsawwassen) opened in January, I took a look and decided not for me, I gave 8 weeks notice I didn’t want to start and requested fees back, Good luck with that, they are ‘unable’ to return my fees even though I never began using the gym. Today it’s April 15 and I just received my welcome to the gym email, with id and password. Guess I better check my credit card to see if I keep getting charged, SO BE CAREFUL if you do sign up, they have some pretty unfair policies and inept office staff.

Grace Harkley

I try to come in everyday, and as someone new to working out in gyms, I haven't felt judged or been intimidated once! Thanks to all the staff for being so welcoming... especially Rielle, who never lets anyone leave without a smile!

Darcy Ma

Great facility, friendly staff , good variety from free-weights to machines.

Med Zohiry

The best

Jim Reid

Lots of equipment/machines so not much waiting even when it's busy. Staff is friendly. Bit of a culture problem, guys constantly leave multiple plates on the Hoist machines. Suggested putting up a sign but mgr disagreed without any other solution. For the money pretty good overall. Not as clean and well run as Ladner Leisure Centre but for the money....

Shaun Lin

The inside of the gym is pretty big with lots of space for everyone. They have multiple cleaning stations situated around the gym, with every other machine closed to enforce social distancing. The staff were super friendly and helpful. For the price, this is a fantastic gym. 10/10 would recommend!

Jolanda St. Croix

I have been coming here since they opened and I was amazed how big this gym is. Love the variety of equipment they have. It's clean, great staff and people that come to work out. Love the non judgemental attitude. I go here at least 4x per week and I'm feeling great. We here in Tsawwassen are so lucky to have this great fun so close and for such a great price. In my opinion this can't be beat. Love going to workout here ????????

rob curt

All my pals started going here so i thought i outta check it out. so i got in my truck and made my way over! the staff at the front was very nice and enthusiastic and answered all my questions and more some. Harjot and Sahil told me about the memberships and if i needed more help i could get a one on one trainer which i am interested in. Lyndon gave me a tour and helped me with my membership, he was very friendly and open to listening to my never ending questions. overall i had a great first experience and am looking forward to start my fitness journey here at club16.

Mark L.

Love this place. Nice and New, great staff and members. Not a lot of guys standing around hogging the machines texting like in Vancouver. Actually there are no gyms in Vancouver as good as this. I know, I just moved from there. Very pleased with the rate too. So cheap!

Waverley Steinwand

Nice to see showers and hydro massage now open. Never too busy so that is nice.

Al Leigh

I've been a handful of Club16 locations and this is by far the best. The 2 blonde girls that are there every morning make the gym so inviting and overall a lovely atmosphere. I've never had a bad experience here :)

Shawn Gallacher

Great gym . Excellent prices and friendly staff.

Sangria Patton

Very nice club with lots of equipment.

Daniel Hofing

I have to say this is one of the best gyms I've been in. Staff are very nice and helpful and equipment is new and many. You can't go wrong with the price.

sarah chan

Just signed up here and the staff are very nice. Rielle went out of her way to show me around and make sure I felt welcomed. Nice equipment and space as well.

raman athwal

Awesome!

Jessie Claudio

Excellent protocols in place during this time of COVID. Special shout out to Brittany a staff member who is always happy and smiling and I never see her just standing idle! Well done :)

Ellen Charkow

Fans & equipment don't all work. Need repair work. It is HOT!!!

alyssa morgan

love it here!! the shes fit section is a great space i’m totally comfortable there! Rielle at reception has always been super helpful and friendly!

Marcia marcinha

Started with lots of misinformation, but after I find out the information I needed it is all good. Great people.

James Kenneth

They are trying to charge for services that were never rendered after promising they would not verbally. Had to contact the BBB and there are dozens of complaints for this. Short sighted on their part because they have lost a customer for life.

Jane Drinkwater

They offered a 7 day free trial and upon check in said they were too busy and entry would cost $9. Whoever was on duty at the front desk at this time should be fired.

Virginia Araujo

(Translated) Aesthetically pleasing, but not yet practiced (Original) Esteticamente agradável, mas ainda não pratiquei

Ibrahim Ben Taher

Just stay away from this place rude stuff and unprofessional they will steal money from your account without any rights as no show fees nor late show or whatever they call it which 10$ each time and the will do it mor then 3 times a week.

Elvire de la Vieter

Overall great, but wouldn't it be a good idea if attendants/trainers sometimes walk around to check if people use the equipment correctly?

Kevin Davis

This is a great facility. A wide range of both machines and free weights such that it is rare you have to wait to get a set in.

ARJUN SONI

Nice gym with cost effective pricing !

Michelle Hastie

clean environment. non judgement. great space to work out!

Kevin Zhang

They did a good job pivoting to post-covid business model. We feel safe and can still enjoy our regular workouts!

Jon Denney

The gym is great. Spacious with lots of equipment. The only issue I have is some times some of the staff can be surly and not very helpful. It’s like they are doing you a favour if you have a question or ask for something. However others are great. As a customer, if I have a question I don’t want it met with an eye roll. Overall great gym.

Sally Parker

Love this gym, spacious and clean. Not overcrowded. Hope they open up again soon! ( closed for omicron)

Julian M

Accommodating, friendly and helpful staff. A little less equipped than other gyms, but enough to find alternatives for most exercises. Affordable membership cost.

Haley Bowing

New facility, great equipment, clean, and huge change rooms. Can't beat the price, either.. $4 a week?!

Diane Hansen

Nice gym

Linda Carter

I have been a member of Club 16 since it opened at the Tsawwassen location. I feel it is a great gym with a wide variety of machines in both the co-ed and She's Fit area. Staff are friendly and helpful when approached. The only major concern I have is with the cleanliness of the machines, specifically in the co-ed area.. Although it states on a very small sign near the cleaning wipes that it is mandatory that machines be wiped down after each use, this is not being done consistently and would estimate only 30-40% of the time. In many cases I see clients bringing their own towels in which they wipe themselves with and then turn around and wipe the machines with the same sweaty towel. I would like to see more signage, education, reinforcement as to how critical hygiene is in an area used by so many people. I have no issues with cleanliness in the other areas of the facility (bathrooms, showers, change rooms, etc) only with the machines. I have spoken with a number of staff members and have seen no changes.

Sandy lee

Customer service at this location is exceptional. Harjot really goes out of her way to help me with any questions i have and if i dont know how to use the hydro. I enjoy going here cause i feel welcomed and not judged. The staff is friendly and helpful!

Sean jewles

very disappointed in the manager here. I've been a member for 5 years and typically switching up the locations. I like getting to know the staff and managers of all the locations. recently visited South Surrey, Langley, and Abbotsford locations and its been a pleasure to meet with Victoria, Samantha, and Taylor.

Chelsea Couvrette

This gym has THE WORST STAFF! they are extremely judgmental, make people feel very uncomfortable. I have also heard from other patrons and staff that they treat other ethnicity's with disrespect. The way they treat their employees at this location is extremely disappointing to hear as well. It is extremely unsettling to know employees are bullied out of their positions and forced to quit or be miserable and then be wrongfully terminated. The General Manager of this location should be trained on the workplace bullying and Harassment policies in British Columbia and should probably also train her staff on them. Extremely unprofessional. If i could give negative stars i would.

Cody smith

Current manager is a joke. Can't believe how many times we've over heard him verbally disciplining his employees in front of others and negatively talking about staff to other staff. Just so unprofessional. complete reflection of the manager. Please just move on to the next manager cause this one is a joke

James Readman

Great gym. Clean, never too busy and has all the equipment I could ever need. Staff have always been friendly and helpful too.

tara binder

I’ve never really loved gym memberships but this one is great! $4/ week means no guilt or pressure which keeps the experience positive. I initially bought one personal training package with Yolanda and her workouts were so great that I bought a second set. As someone who exercises daily and gets bored very easily, her workouts were always unique, non repetitive and challenging. I highly recommend her????????

Andy Basi

I recently joined because of the excellent equipment, clean gym and very helpful and knowledgeable staff.

Gurneet S

Switched over to this gym quite recently and I am more than pleased with the way it is run and how friendly the staff is! Harjot always greets me with a smile and hello and is always ready to help out. Love it here!!

Roy Turkington

I have struggled for years to establish a regular exercise routine, now I have found something that works for me. The gym is spacious, clean and has a wide variety of equipment from free weights to cardio equipment, and it is seldom so busy that I can’t get to use the equipment I need. The staff are uniformly wonderful and helpful. My start-up package included a number of sessions with a personal trainer – Brian. Brian is knowledgeable, courteous, and adaptable and was always able to explain the reason for doing any particular exercise. If sweat and fatigue are measures of dedication, Brian scores off the charts because I left most sessions without an ounce of energy to spare. Brian was very easy to work with and I enjoyed exercising with him immensely.

J Rott

It’s poorly designed with multiple machines that do the same thing while lacking other machines that most standard gyms have. 3 lat pulldown that do the same movement. No plate loaded leg press or hack squat. 3 tricep dip machines that do same movement. 3 bicep machines that are basically the same. And currently with Covid they got every other machine taped off but it does absolutely nothing to limit contact, it just makes things inconvenient. If you can travel elsewhere and you know your way around the gym I would recommend it

Mark Falkenberg

Not too crowded, nice equipment and all safety protocols being followed. Helpful staff

Brad Kerr

Wouldn't hurt for the employees to actually say hello or goodbye. They are to busy yapping to each other or doing nothing. Poor customer service

Angela Lowndes

Love the space, nice and big, lots of variation in equipment. Nice staff and really good people at the gym! Super clean as well.

Angela Ray

I've been going here for about 6 months and while I love the price, location and amount of equipment here I've noticed that the cleanliness has started to go down as of late.. I'm there just after 5 am and went to put my ipod in the cup holder and there was at least 2inches if water in it. The machines I like have had the same hair and dried leaves stick to them for a few weeks so I had to take 5 mins to clean the machines before I could use them. I wish more time was taken in making sure all machines are cleaned. Other than that it's a great bang for your buck.

Chris Valladolid

Clean and everyone is friendly

Gillian Lock

I love this place. It is clean, has great equipment, has newly improved hours... but the real reason I love it is the work that I have been doing with my trainer, Jordon Stevenson. I have a significant and permanent injury to my back and thought I would never be able to get back into the shape I was in prior to my injury. I lucked out getting Jordon as my trainer. He is as committed to my progress as I am. Some days, more committed than me. His background knowledge and credentials position him as someone who can creatively customize workouts for my very particular situation. I am stronger, slimmer and in way better health than I was six months ago when I started training with Jordon. Perhaps more importantly, I am safe and feel confident that the workouts I am doing in training will challenge me and make me sweat without putting me at any risk for further injury. I have gone beyond any expectations I had for myself as a result of working with my trainer. Club 16, Tsawwassen is lucky to have a trainer of this calibre.

Mario Marcopoulos

Have been going regularly, but now with a trainer, WOW!! What a eye opener to knowledge of body and gym equipment. And what a excellent coach/trainer I found in Jordan!! So happy I took the risk!

Arte Si

They recently implemented a policy through which they penalize customers for showing up 15 minutes later. When I asked about this at the reception counter, they explained that it is not them, that it is ‘the computer ‘, meaning it’s automated. So they basically charge you 10 extra dollars to your credit card without authorization! How come customers are being PUNISHED like this? Specially, when we are all living in the middle of a pandemic, the economy is bad enough.... shouldn’t they show MORE TOLERANCE? This is really bad. Club 16 did not even bother to send a proper communication about this to the customers. Nothing Nothing. This is outrageous. The receptionist even told me that since we clock in with our card, they know exactly our check-in time, so no mistakes are made! We will be charged extra fees. Outrageous!!

Nicholas Watt

Clean, organized and not super busy. Everything you look for in a gym. Only wish they stayed open longer on weekends.

Ken Mills

Very pleased, Pleasant staff

Jody Lavery

Great place to workout. Always super clean and they have great professionals if you need help.

Eata Mitchuk

I won’t comment on the gym, but My son has emailed them and gone in for the last 3 months to cancel his membership and there still taking money out of my account! What a scam!

Paul Hollaster

Great place to work out in a relaxed atmosphere.

Kaz Espinet

This gym has greatly gone downhill. I understand many challenges that have arisen due to the pandemic as i am a general manager in retail myself. But this is beyond restrictions. The gym reopened without giving an email notification, started to charge our accounts without notification, they wouldn't refund the money but instead credited our accounts and let us freeze for 2 months which was fine.. then without notice charged us again for an annual fee. After all that we are moving and we asked to cancel our membership and it still hasn't been canceled and there has been no contact since. Multiple emails have been sent with no reply, I went into the gym and asked for the manager and he had his worker tell me he was on a conference call and took my phone number.. 2 days later and still no call. All you can expect from this place now is headaches

Charlie Morrison

Wow.. Just wow. No complaints, staff does great work!

Pabluke Escobar

This company fails to realize a contract goes both ways and feel they can do whatever they want. Good luck getting ahold of anyone helpful. I honestly just gave up And spent the money on my own equipment.

Sylvia Travis

Attended the open house on January 10. Very nice gym promoting health and fitness. Was shocked and puzzled why you would have two tanning beds in your facility. Very contrary to healthy living. Tanning beds increase your risk of skin cancer and promote aging.

Curt Jantzen

The place is great! Clean and well staffed. Could use more weight benches. My wife loves the segregated She's Fit area. CJ

Peter Welsh

This review is in regards to Ibrahim Ben Taher who posted so boldly below. I myself am a member and came in to unfortunately cancel mine and my wife’s membership due to our concerns on COVID. However I witnessed Ibrahim being very very rude and very very disrespectful to the staff at the front and I was even able to record his hostility which was shockingly sad especially because he was being very rude to the two girls who were being very calm and helpful. I then received a call from the new manager Sydney that day as he called to thank me for standing up for the girls and defending his staff.. I would like to thank Sydney for the call as I could hear in his voice the passion he has for protecting his team and making sure everyone is treated fairly and safely. We’re sad to be leaving Club 16 at this time but I’m glad the club is in great hands.

Gurvir Sohi

Great gym.

Brajlovic Armin

The staff are very nice and did a great job of giving me a tour of the gym, made me feel a sense of belonging. Would definitely recommend this gym.

tugger nuts

There’s nothing better than starting my day off at the gym At 5am. The morning crew I see first thing In the morning that greets you are awesome. Super friendly fantastic energy and very professional. Thanks!!

blondie b

Hi,it's a great clean gym( very important) large variety of equipment on both sides.Well worth the money,

Caroline Vliegenthart

Pure management, overcrowded, waisted money

Ann Louise Irving

I have been working out at the Tsawwassen Trevor Linden for a few months. I am really happy with my progress. My personal trainer Brian is excellent. He is encouraging, knowledgeable and challenges me. All of the staff are friendly, including the front desk staff, the trainers, management and the cleaners. After a stressful work day, it is the best place for me to be. Thank you for being a great team and helping me reach my goals of health and fitness! Ann Louise

Jackson S

it says a lot about a company when they can turn a bad experience around into a good one. Happy you could make things right club 16.

Annmarie Kalish

gym has been great except for this morning had about 30 of us waiting around till 6 am for someone to open .. when opening hour was 5 am gym open late again multiple times the staff just laugh about it unreliable I dont recommend this location

Sally Lee

Careless staff. Unprofessional.

Behnoud Ansar

Need a bit more variety of machine

C W

The level of training has gone severely downhill since multiple trainers who were great left in the last few months. I’m not sure what qualifications are required to be a trainer, but my child was told that she had to lose a very specific amount of weight when she herself as a trainer… doesn’t even look like she works out at all. If you’re going to tell people to drop some weight, maybe practice what you preach.

Raven Windsor

Nice gym, good modern equipment, friendly staff. Just a heads up, they are back to booking workouts

Adam Frigault

Staff is great. Equipment is good. Tired but g people using the squat racks for hip thrusters and curls.

Sam Harder

Tried to cancel my membership because I’ve been paying money and not using it because of Covid. Turns out I have to pay $75 to cancel my membership And then I find out I also owe another $74 for “missed payments” even tho I know for a fact I haven’t missed a single one because it comes off my card every two weeks!! What a scam. Do not sign up.

R H

Amazing gym! Completely unlike the other club16 locations. Excellent, friendly and helpful staff, great atmosphere, and never too busy as they take the social distancing rules seriously. Would also add that they went above and beyond when I lost my ring which was a treasured family heirloom. I was so heartbroken when I lost it but the staff their assured me they would do a solid search when they cleaned at the end of the day and they called me that same day when they found it. Could not recommend this location enough.