Reviews of GoodLife Fitness Regina Albert and 25 Ave (Gym)

Domenic Scuglia

Great space, programmes and equipment. The bedtime is the steam room

Dave Kramer

Good facility and lots of equipment. Arianna M. (personal trainer) helped me kickstart my program!

Ryley Balon

Very good gym. I've felt intimidated by gyms for years, but when I went in a took a tour (and got a 1 week free pass) I was just blown away with how different this gym was. They focus on how anyone can do it, not just jocks or gym-type people. I signed up for a 2 year contract with towel service, and I'm happy each time I go knowing that I don't have to worry about having cash on me each time. The staff is always pleasant, knowledgeable, and if they don't have the answers, they will direct you to the person who does. The features included like the sauna, massage chairs, and showers are always clean and maintained. They have a lot of programs and classes offered, some free and some paid, but the free ones that you can attend are always humming with energy!

Lucia Guadalupe Barrios Varela

I love the service and it's a great place

Aaron Silverthorne

I got a membership two years ago, and had a personal trainer. All was well, and I enjoyed the gym. I had another membership through a family pass, and didn't use my Goodlife membership very often. Between that, and being out of town lots, I cancelled my towel service, and ate the cost of having a two year membership. Approximately 2 years later, in October I was looking through some bills, and saw I was still paying for my pass. I called Goodlife and inquired. They couldn't find my membership, and said i basically didn't exist in their system. I finally got around to inquiring further and assumed it wouldn't be a problem once I explained the situation. The manager contacted me and offered to give me a keytag. I told him, I was upset that I didn't use the gym for the last several months because I thought I didn't have a pass. Between school, work, and life circumstances I put this on the backburner, and didn't think this would be such a tough situation. My friend tipped me off, and told me that it sounds like I still had towel service based on the dollar amount they were taking out bi-weekly. They accused me of lying, and told me to produce a slip that I signed off on my towel service. I tried to explain that they could no longer see I had personal trainer on their system, then perhaps they also couldn't see that I cancelled my towel service.. their staff isn't compitent enough to look me up by name.. it seems likely they wouldnt know how to cancel towel service either. The manager dealt with me in a very standoffish and unprofessional way, and I look forward to passing my story along to CBC. Cheers kids

Riley Lewis

Good variety of equipment and decent hours (though not 24hrs all week). One negative is the lack of a good stretching area.

Geologist Aman

Highly disappointing and completely ripped of service. Noone know how to setup a corporate account or swap a regular account into a corporate one. Was member for 2 year but leaving today.

Ben Miles

Good crowd of people here.

Kelsey Julé

Great place to work out. Never too busy - always machines available. Prices are a little high though.

Yash Brahmbhatt

Very friendly employees and amazing customer service.

Richard Grevers

My go to place to workout

Aydin Torkabadi

Professional trainers and staff

Simply Irritated

Really friendly people.

Ky Vo

Nice personal trainers that welcome you, helps you spot when they catch you lifting heavy weights, and great sauna and shower.

Ben “Joey Peso” Pederson

Solid facility no major complaints

Larry Gall

They are at the opposite ends of the mall from a burger place. If you only have enough energy to get to one, this is the one to get to!

Nepolean Pereira

Amazing service

Sheikh Hoque

A very good place to work out.

Justin Mondor

Great club with plenty of equipment

Ponda Hardik

I am submitting this low ratings and reviews only for the unprofessional and rude communication by one of the Gym's staff members (Carl) I had a simple inquiry regarding the payment deduction for 29th June week as Gym was opened on that day after COVID-19 lock down and I didn't receive any notification regarding the same from the GoodLife Fitness. I inquired about these twice in-person in the Gym, Gym members took a note and assured me that I'll get a call back from the Gym Manager regarding the same but nobody never got back to me. Today, I called to the Gym and spoke with Carl and below are the responses I got from him: 1) Everybody got charged for this duration 2) You are not reading the news of the re-opening or not paying attention to anything that is going around. 3) Gym manager is not In and very busy, and has not time to answer such inquiries. I have been also in the service industry for the long time and I have never ever responded to my customers like this.

Asif Ali Rahman

Update: I was very unhappy previously with Goodlife Fitness Regina South due to a bad encounter I had with one of their staff and I gave them a one star. But I am changing my rating from one star to five stars due to an outstanding professionalism displayed by their General Manager Mike Hart. He was not only friendly and nice but also resolved the matter amicably and professionally. I am impressed by the way he carries out interactions with his staff as well as member/customers. Keep up the good work.

Kevin Hayes

Good clean new facility. The Sauna temp is touch and go though. Sometimes it's nice and hot, other times it's not.

Leather Jacket Store

Great staff, nice environment, i love this gym.

Kevin Knelsen

Great staff

IguanaIsGiey

Excellent equipment and trainers.

ReeD's

Lots of Equipment to Burn some Fats & build some Muscle.

kenneth cotterill

Always enjoy working out there. Friendly staff, good people and very clean

Junior Vixamar

Specious place with lots of equipment and a friendly staff.

Amanpreet Brar

Great gym and has wide variety of equipments. Staff is very friendly and helpful.

farzod darzi

Good staff and clean facility. I wish they had the same standards and same hours as the east branch. Things I would love to see improvements on: -The limited hours on the weekends. -jet water fountains like the east location. -hydro massage machine. -steam room. -wifi Considering some of these features are standard for the cheaper gyms, goodlife has to pick its game in tge south.

Graham Malazdrewicz

Good equipment selection, super friendly staff and things are well maintained. In all honesty it's the cleanest, best looked after gym I've been a member at.

Sheikh Amin

Great staff very helpful nice environment good location

A L

Weekends close 8pm and it said 24 hours

Francesca Fiure

Best Goodlife I've been to. It is nice and spacious, has a great selection of machines and free weights. Limited class offerings and light on staff, but good if you just need access to the equipment and space to work out

Aleks Toci

I like the place

Dan

Best gym in the South end of town

esezobor iyere

Ok

TheraMilly

Men’s bathroom is disgusting and the showers are even worse, although has nice equipment

Rhonda Buffalo (BellaFrances)

The intake was good thank you but I got stood up by some woman instructor twice (JADE?)! Never met her. She couldn't even phone me or nothing. I guess she don't like beginners. Got a refund. Save your money. Find a gym that actually cares about YOU! ????

vivek kumar

Great

Leah

It's a great place to workout. It isn't too busy and the establishment is very well kept. It is clean and the the design is easy to navigate and pleasing to look at. They also offer many different machines and options. A bit pricey but worth it if you are going to use the gym frequently.

Rob Frombach

Excellent, clean gym. Nice staff

Mann

Racist Staff, Customer Service level is depend on customer’s skin colour I believe for them.

Muhammad Suleman Bhatti

good

Trista Lewis

This gym is always in pretty good condition, and clean. Unfortunately since Superstore has opened, the parking lot is a nightmare, regardless of the time of day. The staff are pretty friendly, however I do get a bit irritated by sheer amount of personal trainers always in the way. They seem to get priority use of the machines (e.g. just taking over the machines from other members, or pushing their way in), which would be fine if there was only 1 or 2 trainers, however it appears there's always 4 or 5 there at peak hours. There have been multiple incidents of the trainers standing around in groups in front of machines, chatting. I don't mind the chatting - but they're always in the way. It's especially frustrating since they tend to not use their 'personal fitness area'. I was also phoned a few weeks ago by someone with GoodLife Fitness advising me I had won a free trial because a 'friend' (the name provided wasn't one I was familiar with) provided my name and phone number - - even though I already have a membership with them. They apologized and luckily for me haven't called me back since, but I found it a bit funny.

Filipe Costa

Nice place with good equipment and friendly people but needs more "live" classes and people supervising customers that don't have a personal trainer to avoid injuries and even possible medical problems. In 6 months, I haven't seen any trainer help out customers that are Not on their personal training program.

Adam Hungle

Good staff, clean gym, not that busy usually.

Lindsay Delorme

Great people and the environment is awesome

swarnim kumar

Good machine workout available here

Baraa S

Great gym and location, can’t say the same about the staff, they lack everything but a bad attitude, hence I switched to a different gym.

Sourin Mahbub

Place consistently reeks of curry and BO. If you don't mind almost puking every time you try busting through your plateaus, this gym is fine. Otherwise, go to Gold's instead.

Jessica Guest

I love the golden mile location. great facility, friendly staff. Except today I tried to get a receipt for my membership payments, it could take up to 27 days to receive it, this was after waiting 2 hours for a call back.. I would be out of business real quick if I offered customer service like that.

sajspeed69

Fantastic gym,however there is no wifi. The Regina east location has wifi. When management is approached about the issue,there is no definitive resolution. They are working on it.Its been three years already. Be prepared to brunt the extra data charges from your phone carrier.

Kyle Teron

I go to university here and usually go to the university gym. My friend told me to come with him and I did but was worried it was going to be expensive. I showed up and asked them how much it would be. They then replied with it is 15$ for 2 weeks. This is an amazing rate due to this being a really nice gym. I then went on to getting a 3 month membership. The rates are great for what you are receiving. The gym's layout is extremely nice and you can tell the layout has been thought about many times. The cardio is up top and the weights are down below. In the mid section there is a nice large open space for you to practice whatever you desire. There are several personal trainers on site ready to assist you with your working out needs. You do need to pay for them to give you a session but I'm very sure if you were to ask them a quick question, they would happily answer you. There are massage chairs at your disposal along with saunas. The sauna was a really nice final touch to the end of the workout. There are also large showers for you to use at any time. There was never a lack of showers and there was body wash, shampoo and conditioner on the walls to use for free.

Rashid Ali

It's a great place to be!

Justin de koning

The smaller goodlife of Regina but the facilities are nice, have a good variety of equipment. Would recommend a cheaper gym if you're a beginner or dont work out that often because of the price. Open 24 hours except on weekends which is the only time I really want it to be open 24 hours

Bonny Daku

Love this gym! Always feel at home and its clean! Staff us friendly and I've found other gym members very welcoming. Just an all around great place!

Sam Eggertson

It's one of the better gyms in Regina south end. It's very large and well lit. There is always equipment open when you need it and the staff are helpful and friendly. They have classes and whatnot included in your membership.

Dan P

It has everything you need in a gym. Clean, the equipment is all in excellent condition and even when it's busy it never feels too crowded. Front desk staff is usually in a good mood.

Tyler

Terrible customer service...stay away I can't believe how poor my experience with this place was, and I barely got my foot in the door. 20 or 30 people at my workplace have a discounted membership, so I went to Goodlife, as I recently moved near one. All I wanted was the same discount that everyone else at my work place have. Nothing more. I signed a membership for 2 years, and was told that this was the specific discount that I could receive. About an hour later the general manager called me and said they have to void my membership, as they aren't allowed to offer it to me. She gave said I have to secure my own discount from my work place. And on top of that I have to come in again to receive a refund on the first payment that I already paid. So I called around work for about an hour the next day, nobody knew of any discount that was offerered on "our end" . It should all be done on the gyms end. I went back a second time and talked to some other guy, who after a half hour of sitting around, gave me a contact that was supposedly in charge of this discount at my work place. I spent another hour or so calling this number and several others that were given to me only to find that this contact is in charge of an entirely different corporate discount. At this point, I called back to the gym for what seems like the tenth time. I relayed all of this information to the guy on the phone who told me, "I guess you can just go to Gold's". So thanks for all that guys, all I wanted was the same discount given to 30 other people. But nope. Go to Golds I guess is the company line.

Jamie Willfong

Like this gym as you don't need to wait for equipment and good layout with up to date equipment.

Tim O'Malley

Really nice goodlife! Very new, clean, spacious change rooms.

Osayi Okungbowa

The staff are nice and friendly but since the covid restriction, there is this very huge guy, i think he is incharge of sanitizing, he is very rude. Every other thing has been good.

Shawn C

With the help of my trainer Vera I was able to transform myself from an obese man that could barely catch his breath into a toned and healthy one, with substantially more strength in upper body, core, and legs in just over 6 months. My beer belly is almost gone, and at 31 I'm healthier than I've ever been in my life. Thank you!

Clarence Wipple

Set workout times of 1 hr with a 15 min cleaning break. Machines are well spaced and their covid protocols are very good. Masks at all times in gym.

A K

First visit at Good Life was great. Even decided to get a membership.

Anthony Sarkis

Please fix hours.

anish momin

Staff is fredindly and gym premises is always clean.my morning is always great bcz of this place.

Sherri Firlotte

Awesome gym with the best staff!

Kyle Zwarich

Great equipment, great staff, not entirely busy.

Yulii Jonesman

Great staff. Deceptive hours. Closes at 8pm Sunday!

Naeem Sharif

Says 24 hours but is not, talking about Albert branch

John Vandervaate

Nice clean club

Namrata Gandhi

I love this gym and specially with staff they are so familiar always welcome with good smile . And if we have any confusion they will try to short out as much as quickly. Best gym for me forever ✌️????

Yonas Berhane

Many equipments, clean place ,a friendly atmosphere and a professional management it's a great place to be

Mityah Ludwald

Staff should be trained to delicately address members who continually workout with highly offensive body odour. The evening weight area is often not inclusive to scent sensitive individuals.

ikbal singh

I had a very terrible experience with one of the staff (Kim) of this gym (GoldenMile), as she was very ignorant and rude to me, recently. It was a busy hour and most of the equipments were occupied, while no one was using the equipments in the personal training area, so I asked one of the staff (Mike) if I could use that area for a bit, and he was okay with that. As I was using it, Kim came to me and very rudely said, "I want to kick you out from here". I was surprised by her attitude and the words she used, and asked her if she wants to use a better word, as I understand that it was a personal training area, and hence, had no problem stepping back. However, she repeatedly used the same words, "Kick you out", and never felt sorry, or tried correcting herself. I was very annoyed and spoke to the other staff and manager, who understood the situation and apologized on her behalf.

sandy bulruk

Be careful with hours! not 24/7

Closed Down

There are 2 Goodlife Fitnesses in Regina this one is definately the better of the 2. Cleaner gym, overall better feel walking in. They could use a few more chest machines but overall great place. Staff could be a little more inviting and do a little less talking to each other.

Niki Baardseth

Nice selection of equipment. Well stocked. Clean. Extremely busy during the rush times but on the off times it is nice a quiet. The free weights seem to be less accessible to everyone because of the layout.

Chimobi Onugha

Nice place but it's really not a 24hr location which makes me feel like I am short changed as the reason I signed up for a year was the thought of being able to go there at anytime in the day

sandeep kalsia

Good gym if trainers don't take guest machines and space for training their clients and when trainers do personal work out they use four machines simultaneously and waste everyone's time.