Reviews of Nautilus Plus Lasalle (Gym)

Olivia Siu

Worst services ever. Stay away.

Al NG

Plenty of free parking ❤️ The gym can be cleaner and with better venting. Last time I was there, I could feel the dust going through my nose even with the mask ????

Jean-Pierre Paradis

(Translated) It's my gym (Original) C'est mon gym

MasterThe Vegan

(Translated) me (Original) yo

Chris

It's a little ironic that you have to take the elevator to the gym.. open up the stairway! :) good place overall though

Luc Therriault

(Translated) Good gym. Professional staff. However, there is a room missing for exercises without machines. (Original) Bon gym. Personnel professionnel. Il manque cependant une salle pour faire des exercices sans machines.

Navin Jawanda

A bit expensive but the location is very convenient

Silas Couto

Their CEO decided to keep charging after the gym was closed. This gym will go bankrupt because of this mistake. Be ready to find a new gym for yourself

Justine BL

(Translated) Relaxed and professional atmosphere. As a girl, I do not feel undressed and it's pretty nice! (Original) Ambiance relaxe et professionnelle. En tant que fille, je ne me sens pas déshabillée du regard et c'est pas mal agréable!

M. G.

Need some love and renovation. I went there once, will not go again.

Faruh Sabirov

Tried for one day. Which was supposed to be free. But didn't get the reimbursement. Pressure tactics to sell you useless services from the beginning. Price: above average than competition. Number and quality of workout machines : below average than competition. In the area of Lasalle you have better choices hands down. The new econofitness the best value choice. Flex gym on dollard or gymzone on newman are way better on price, services and quality. Do not recommend at all.

Pierre Tapp

(Translated) A clean and well-kept gym. The coaches are all university graduates in kinesiology. The atmosphere is friendly and respectful. (Original) Un gym propre et bien tenu. Les entraîneurs sont tous des diplômés universitaires en kinesiologie. L'atmosphère est sympathique et respectueuse.

Pierre Godin

(Translated) Client for 7 years, my health has improved a lot. (Original) Client depuis 7 ans, ma santé s'est beaucoup améliorée.

Robert Malo

The place is nice and clean, very professional staff, polite and courteous nothing against the staff they are very nice. But it is not a excuse to rip people they do not respect contract, they charge you without you consentement, they make change still charge money but never informe you. I went there to try to find a way to negotiate but they tool me in the most polite way they srew me and there is nothing i can do! I spoke with the manager and he told me if you call to make a complain at the customer service they will just transfer you too me and it will be an eternal loop because i wont do anything no refund no credit no delai. Im sorry for the super nice staff that work for such a compagnie !

Lisa Moretti

I love this gym. The people are very nice there. It can be intimidating because of so many real athletes that go there but its inspiring too.

Eric Lariviere

(Translated) Good gym, good selection of equipment, competent trainers. But the evening I forgot my shoes, I was disappointed. The closing time is 22:00 but there is no more access or response after 21:30. (Original) Bon gym, bonne sélection d'appareil, entreneurs compétant. Mais le soir ou j'ai oublié mes souliers, j'ai été déçu. L'heure de fermeture est 22:00 mais il n'y a plus d'accès ou de réponse après 21:30.

Sabeena Dorrington

The staff is very friendly, and the equipment is top of the line. The classes offered are lots of fun :)

Sabrina Bourdeau

(Translated) I love the Boomerang subscription! And the coach Marie-Claudel is really great :) :) (Original) J'adore l'abonnement Boomerang! Et l'entraîneuse Marie-Claudel est vraiment super :):)

Case

Been going here for years, it's pretty good, but careful for the mask usages in here. I saw two people today without a mask, and none of the staff said a thing as far as I saw. Aside from that, the place is exactly what you think it is, weights and cardio.

Michael Conro

Good full service gym

Ulyana Oshchipko

If you want to be the client of this gym you have to keep an extra close eye on your personal belongings and don't put any important and valuable things in a locker. One customer asked the employee to break the padlock on my locker and he did it with no doubts and no confirmation or investigation. I was absent around 2 hours and my locker was unlocked I don't know how much time. And when I returned and found my broken padlock - the explanation was that the client couldn't open his locker thats why they opened. But he couldn't open because it wasn't his locker!!Or he(she) could say that he has no key (lost, forgot...), but in that case anyone can open your locker with help of employee of the gym, take your wallet, clothes, car keys and go out and disappear. Be careful always!

Alex Korshunov

Lying employees, terrible management I’ve been going to this gym regularly for years, but I’ve recently had to move out of the country for work, and have a friend who agreed to take over the remainder of my membership (about 6 months). When I asked an employee at the front desk about this, 2 months before my departure, I was specifically told that it was possible to do so. However, when I brought my friend right before leaving to transfer the contract, the manager said there was nothing he could do, that the employee I talked to was wrong, and refused to work with me to make up for his employee’s mistake. So not only is this gym staffed with incompetent employees who don’t know their company’s policy, it’s also ran by a manager who doesn’t care, and refuses to own up to their actions. As far as the gym itself, I’ll let the other one star reviews do the talking.

Dustin z

Can't cancel a membership and working staff and uneducated money hungry grubbers. 1200$ for a diet plan and personal training is a rip off. Don't go here do yourself a favor.

Alain Warren

(Translated) An excellent fitness center (Original) Un excellent centre de conditionnement

Caroline Rodgers

(Translated) It has been my gym for years, spacious, well-lit and well-appointed, courteous staff, professional trainers and an excellent manager. (Original) C'est mon gym depuis des années, spacieux, bien éclairé et bien aménagé, personnel courtois, entraîneurs professionnels et un excellent gérant.

Henri Bishop

Cool

S K

Awesome location. The end.

Emir Bozer

Place is fine, but actual customer service when you call is the worst. They hang up phones to your face and they talk to you really rude. + Their super bad payment system sometimes unable to charge the payments and they come ask you for administration fees and threaten you with giving you to the collection agencies. Overall, with that lady at the customer service the worst GYM ever and we canceled all our memberships as 6 different people because of the worst Customer service lady ever. So if you don't want phones to be shut down to your face as a client, go to other gyms.

Tricia Boyce

Very nice gym

Henry Brossad

I have been to several gyms for years, this is the worst gym I've been to. First of all, the place is old and really need to be renovated, all the dumbbell, bars and machines are too old. Secondly, although most stuff are nice, one of them is really bad. I felt offended by her every time. She is really bad, bad attitude, unprofessional skills (no skills at all), I have no idea why Nautilus hired her. Thirdly, they extend people's contract without any notification. I know it is under the pandemic, but at least you should give us a choice to choose continue or just cancel. They just want the money, this is really unconcerned!!! Anyway, this gym is really bad! Hope my comments can help most people make choices.

a s

Staff very friendly and attentive. Group classes are fun and challenging.

Younhyuk Choi

Love the view during cardio

Alexandra Armstrong Cossette

Management takes advantage of people

Kamzii Pat

Nice clean place. Only complaint, understaffed. One person to handle everything. When I was visiting the gym, the employee had to leave me multiple times to help gym members at the front desk.

Daniel Dumais

(Translated) The two, formerly three, "manager-receptionists" are always very welcoming, smiling and friendly !!! Zero condescension! It seems that they love their work! (Seriously, guys, make an effort) Be careful, beware of the mold that sometimes covers the shower curtains and the walls that separate them, as well as the sporadic and sudden appearance of insects in the sauna ... For the rest, it's still a Nautilus Plus. Love the franchise! Five stars, and this time without sarcasm ... nor sarcasm. It is true that I like frankness. Space, good atmosphere, majority of the friendly staff with a few exceptions (who spoke of the managers? Too bad ...), panoramic view of Montreal, serious customers, few "shower bags", quality equipment, etc. Expect to pay the price for this quality, however: around $ 55 per month taxes included (less $ 1.50 each time you go there, excluding the private services of nutritionists or trainers) Concretely, if you go there only go 3 times a week, it will reduce the amount by $ 18, so about $ 37 per month if you are diligent. (Customer since 2006 with interruptions due to inaccessibility of branches) (Original) Les deux, anciennement trois, "gérants-réceptionnistes" sont toujours très accueillants, souriants et sympathiques !!! Zéro condescendance ! Ça parait qu'ils aiment leur travail ! (Sérieux, les gars, faites un effort) Attention, méfiez-vous des moisissures qui couvrent parfois les rideaux de douche et les parois qui les séparent ainsi que de l'apparition sporadique et subite d'insectes dans le sauna... Pour le reste, ça reste un Nautilus Plus. Love the franchise ! Cinq étoiles, et cette fois-ci, sans sarcasme... ni sarcasme au sarcasme. C'est vrai que j'aime la franchise. Espace, bonne ambiance, majorité du personnel sympathique à quelques exceptions près (qui a parlé des gérants? Dommage...), vue panoramique sur Montréal, clients sérieux, peu de "douche bags", équipements de qualité, etc. Attendez-vous à payer le prix pour cette qualité par contre : environ 55$ par mois taxes incluses (moins 1,50$ à chaque fois que vous y allez, excluant les services privés de nutritionnistes ou d'entraineurs) Concrètement, si vous y allez seulement 3 fois par semaine, ça réduira le montant de 18$, donc environ 37$ par mois si vous êtes assidu-e. (Client depuis 2006 avec interruptions dues à l'inaccessibilité des succursales)

Brian Gomes

Best gym in lasalle

Emily Brown

great staff!

Francis Marcouiller

(Translated) Another of their excellent gyms. I recommend it without hesitation. (Original) Un autre de leur excellent gym. Je le recommande sans hésitation.

Livio D'Aversa

Great franchise gym with multiple locations. Even during COVID they have taken great measures to ensure hygiene and safety. Highly recommend this gym

A T

(Translated) Mask required and good shape (Original) Masque obligatoire et bonne forme

SamLGND

Its a great gym but they really need to stay open until 11pm .... 10pm is just too early to close

Tristan Peterson

Good service

Alain Trudeau

(Translated) Good teacher but Sé flesh to be healthy .... (Original) De bon professeur mais Sé chair pour être en santé....