Reviews of Sport Chek (Gym)

Shawn Webber

Sporting goods and clothing

john geiger

Great service at the bike center!

Paolo De Marchi

Good place

Brad Thistle

Went there looking to buy a 5 Iron golf club today! The two young men who I spoke with initially, went out of their way to help me! In fact they knew of some clubs in the back corner of the store that had been there for a long while! They told me they were singles from old sets or might have had some superficial damage! Perfect, that’s what I was looking for. They brought out 3 different clubs for me to see and swing while they looked for a price! They couldn’t find a price so they called the manager and she informed me I couldn’t buy the club because it could possibly belong to a set! One of the guys helping me, cut her off and says the clubs had been there over a year! There was no set to match. Either way she wouldn’t sell me one! Brutal!

Marsha Titus

Good variety, friendly and courteous staff. Always a pleasure.

Shanta& Rajkumar

Bought Fitbit. Love product from day one. It is helping me a lot to keep moving. I try to do so much steps and is motivating me a lot. Very user friendly, lots of functions. Very good quality product. Price is reasonable and worth spending for long term benefit. Bought few more for family members. Staffs at this store are very friendly, knowledgeable for the products and helps are there always. Highly recommend others to buy products from here.

Andrew Levere

It's decent, kinda pricey.

Onti Tobin

Prices are ok. Selection is good. Staff was polite

Tristyn Russelo

Plenty of stuff here. no issues myself.

Jocelyn Lamarche

Staff was nice

Rob Vinde

Sport Chek Rocks. Great place to have in the community.

Fiona MacPherson

Great help getting the proper running shoes

Leanne Jamieson

Service is good, prices are high, quality is better. Name brands always run higher price tags.

Mario Laroche

Great service

Christine Loretta Marini

Good store to go get your stuff from

Aom Hildebrand

Helpful staffs!

Ronald Bourbonnais

No pressure sales personal very clean helpful staff. Very good

Tanya Gauthier

Great place :)

Peter Galna

Decent sport shop with a bit of everything.

Farrah Terpstra

Exceptional service and community support.

Amy Marie Collins

They have a pretty decent selection at this Sport Chek. My only complaint is there is always a huge line. Be prepared to wait for a bit but the service is always good.

brad mcgrath

Knowledgeable staff and they had the parts we needed.

ShelJen Dahl

Checkout is always slow. Selection unpredictable. If it wasn’t the only sports store in town we would go somewhere else.

Maggie B

Decent size and selection. You can get some great deals when the sales are on.

Adam Murphy

Clean store. Friendly staff.

Black Mamba

I was given some of the most laughable service I've ever received at a Sports check last week. All I needed was one item and I was left alone for 45 minutes just to find out that they didn't have my size when the online store said that they had my size but Low in Stock. After this little frenzy, I was trying to get in contact with a worker who was in the area and he magically disappeared. I walked to the other side of the store to find a worker and asked for some help to find an associate to help me find another item. After the nice lady called asking for assistance, the individual was still no where to be found after 10 minutes. I wasted my time in this establishment and I don't think I would want to walk into this building again

Lee Gove

Nice store with large selection. Only con is understaffed. Each visit it is difficult to get help. Just had staff member help for a minute, brought me wrong size shoes and left for lunch. Need more staff to serve customers

Jamie White

Great managers

Maggie Stewart

Friendly, helpful staff!

PCGAMEADDICT

This is the best place to go clothes shopping and to buy some sporting good stuff there a little overpriced since there owned by Canadian tire but other then that great store

Jess Garfield

Waited well over 15 minutes for the sole employee working the shoe section to assist us, only to have her run off and start assisting someone else the second we got our shoes to try on. Meanwhile the other patrons before us got her attention for a lot longer than 3 seconds.

Pedzi Mudzingwa

Good customer service experience. Would like more variety for mens sport wear.

oneslow_n

Bought a new bike in fall of 2018, very good quality for price!

Bobby Lewis FDL

I left a putter to get regripped here over a day ago and came in to see if it was done and nothing. A golf club takes all of 10 min to do and the guy said we have maybe 10 of them to do, I laughed and walked away disappointed obviously! Maybe Sportchek should hire more competent staff and resolve this issue....one ???? is all you get from me, I would have given less but foronenis the lowest on the scale, poor customer service and effiencey of work! FAILING GRADE

Chelsea Lipson

The manager is RUDE When I went in to make a return there was a sign on the door that read they would not be accepting returns until 3 days later. I went in anyways to find out why. The manager said it was because they were having a massive sales event and it was too busy. I asked “so you then randomly decide not to accept returns?” And told her I live far from the store. She exclaimed “randomly!? Have you walked through the store? It’s a mess!” And then told the cashier to do the return. I said thank you. The manager was beyond rude in her tone, body language, facial expression, and choice of words. The cashier who processed the return was also rude. I will NEVER spend another dollar at this store location.

Bangchay Rattanaphon

Very big store,

Issac thankachan

I tried to place an order online for a pair of adidas shoes and the website showed it was low on stock. So I decided to call the store and confirm if they do have it in stock. The male sales associate from footwear confirmed the shoes were in stock and I could come and pick it up in an hour. He asked my name to put a hold on my order. I was at the store in an hour and I waited at the check out for half an hour for them to find the shoes that were put on hold under my name. Then I was made to wait another half an hour at the footwear for them to find the shoes. I was told to provide the item description number by the female associate at footwear. After another 15 min wait she couldn't find the shoes. Then I was introduced to the manager to raise my concern. The manager didn't show any sort of respect neither any sort of responsibility for wasting my 2 hours at this store. All she said was they likely have it packed in the inventory but can't sell it now. I was willing to pay upfront for the shoes so that sport check might show some responsibility when I come next time to pick up my shoes. She was not willing to do that and neither was she helpful in any regard. I was advised by the manager to go through the same circus next time which I am not willing to do, since I don't want to look like a fool myself and waste my 2 hrs on something so useless. Reply to owner : I already submitted my review at the link provided. That was the first thing I did after coming out of your store.

natasha.campeau

They made exchanging a pair of shoes fast and easy.

Markus Schmidt

(Translated) Great sporting goods shop (Original) Tolles Sportartikelgeschäft

Michael Beresford

With long lines, difficulty at check out, lack of help from store employees, and merchandise that seems all over the place, I was left going online to purchase during the Family and Friends event. I really do try and buy local but this place makes it near impossible to do so. I am afraid this place will go the way of the Dodo if it does not get its act together. Let's face it, Peter Pond Mall was never really that good, but as of late, it's horrible.

King Nerd-Plug (icceplug5067)

this location is by far the most unimpressive Sport Check location I have ever been to, they have 1 knowledgeable experienced employee in the ski shop, everyone else is basically a drone. the floor is never completely setup for a proper marketing experience and it takes them months to transition from season to season, i constantly check instore stock only to waste my time as its not on the racks. ive never seen the manager on the floor...

Alexandria Customs

Had a great experience buying new runners, website said what I wanted was out of stock but they found it in the back for me. Store felt very open and clean. Big shoutout to Sue for helping me out!

Leo Patrick

Preordered items online. Curbside pickup was super fast when I called. I didn't wait much more than 5 minutes! Thank you for great service!

Zlatko G

Nice experience

jay suka

Good service and good products to choice from

Nick J

Super helpful and friendly staff. Helped locate a hard to find collection and in my size. Allowed me to use another shirt to fit a zip up. Everyone was friendly and kind and was willing to help. Clean store. Great staff. Prices were surprisingly better than their competitors. Very pleased with this location and my visit.

Strider Lacosse

Sale, on on off season items. Variety of clothing and sporting goods. Staff a little grumpy.

Donna S.

Friendly helpful staff

Steven Lafleche

I'm a customer here in Cornwall,Ontario. I had an issue at the store and the manager Phil turned a negative into a positive immediately.

Alfred Santos

Worked Here for 2 Years in the service shop. Enjoyed every moment of it. My co-workers and the good atmosphere made it very enjoyable to work for the most part. Selection is also excellent considering how far North we are.

Vany Robleto-Kwon

Sad to say the sport check here is like all the stores in the mall,( minus the health store downstairs, they actually help you when you need it and are super knowledgable). No one knows where anything is, how to help and everyone is so busy doing nothing just chatting with their co workers instead of helping customers. I asked for help to be let in in the back fitting room and waited for 5 minutes with no one coming. I finally went over to the cash register and asked why no one had come yet and the girl at the cash said "yeah it's better if you go to the other fitting rooms" (she tells me thug now...). Anyways I go to the "other" fitting room where I find not one but 3 employees standing around talking . When I asked if I could used a fitting room they said "oh all our rooms are full". So I tell them the other fitting room is empty and if I could use that one, they all look at each other puzzled and say "oh no this is the one we use".... THIS is the one we use??? As if the other one is just for show.... anyways to the least I was less than impressed .... if you go to this store just go about your business because no one knows what they are doing.

Murse20

Expensive, expensive, expensive. They have deals but the prices are so high it doesn't matter. Skate sharpening isn't good. The selection is awesome. but most products are cheaply made. I got a hockey helmet there I love it but I would not buy skates. You can buy same products elsewhere much cheaper. Oakley selection isn't good.

Family Dogbe

Is good

Tony Ttiger555

Friendly staff

Pamela Seguin

This has nothing to do with the Cornwall store. They are awesome. This has to do with the online service. It’s terrible. I tried ordering something online and the order did not connect with PayPal properly. PayPal has been very helpful through all this but sportcheck online has not. 2 phone calls and 3 emails later no help. They just keep saying deal with PayPal. I mentioned every time I want to the items I purchased but never offered to help me. (Only reason I’m ordering is Cornwall store is out of stock) They lost a sale and an online customer. I’ll take my chances and deal locally and purchase something else.

Minn Minn

Great selection of clothing but the wait time at check out is something that could be much better.

Stuart “voxon99” Cummings

Great place to shop

Christina Berg

Almost always has a helpful staff????

Alan Duffy

We had a great shopping experience at Sport Chek (Peter Pond Mall), in Fort McMurray, AB. The staff were friendly, not aggressive, and were always available to help/answer questions, when we needed them. Sport Chek has many fashionable/durable/long-lasting/quality/name brand products/items to choose from. Sure you can get cheaper items, elsewhere, but at SPOT Chek you are paying for quality and the items will last much longer than a cheaper/lower-quality version, purchased elsewhere. There were no agressive sales people, pressuring us to buy something. We took our time, walked around lots and looked at many items. There was a short wait at the Cashier, while the person ahead of us was being served. The wait was nothing serious, maybe 5 mins. The Cashier was very friendly and professional. She folded every piece of clothing, and neatly placed the items in a heavy-duty shopping bag. We were given the option of printed, or emailed, receipt. We chose printed, received our items and receipt, and we were on our way. My Fiance and I, really enjoyed shopping, at Sport Chek, that day, and we got a few great deals. Good job Sport Chek

Mark Bryan Sumayan

Good place to buy some sporty stuffs

Poolie Favs

Nice stuff

Dawn Rae

30 people in Line upstairs and down. Store had stuff everywhere. It’s a mess waited 35 min to check out

S Jars

Such great service from the staff specially from the manager Nikki. She Helped me out with my kids skates return. Made it very easy to get some new skates for my boys.

Murilo Romulo

It was busy during boxing day, so the staff was not enough. Good price and selection.

Original Gamestir

Awesome place for sports gear

Cam Ahern

No stock, and completely disorganized.

Nadine Cormier

????????

Patrick Giguere

Very nice and clean store - helpful staff- adverb on a busy boxing day

dennis emezieke

(Translated) and (Original) na

Ashley March

Pricey but gets the job done

Peter Reid

Currently on hold for more than eight minutes now. Just trying to find out if an item is in stock.

Shantel Du Toit

This place is an absolute mess and so Unorganized. Probably the worst sport check I have EVER been to.

Emile Hamelin

Very helpful staff....????

Alvin Yip

I walked into this place trying to buy a pair of shoes for winter and they had one clerk trying to handle the whole shoe selection. He was dealing with way to many customers than he could really handle. I waited patiently to ask for shoes in my size and it took him a while to get a pair. When I tried it on I realized he had tried to pass off the demo shoe as a new stock. Kinda insulting to my intelligence to think that I wouldn't notice a shoe I was holding in my hands 5 minutes ago. I get it was busy, but there's no need to be deceitful. At least tell me it was the last pair. Ordered the shoes online. Hope I never have to go back there.

Luis Perez

In this store you can feel the spirit of collaboration between coworkers, in some opportunities you may not get the item you are looking for even, you always get the form of support from any of the workers, it is important to feel that support of the staff from this or any other store, in particular I have never had a bad experience here. Keep in that way.

Justin Lapp

Very poor customer service and not willing to help out. The associate working shoes was very rude

Mr.Fearless

Best store in cornwall to buy shoes and sports wear. Lot of options. The return policy is also great. Easy returns.

Team Bissonnette

Needed to return items from Christmas that didn't fit. Staff was very friendly and helpful to exchange and refund.

Maria Perez

Friendly

Arskies

Great place for sportswear it has everything and staff is amazing.

Darrin Erwin

3 workers huddled together in the corner. One with her mask on like a chin strap. Upstairs cash closed and 7 people standing cloe together for one cashier. Thank you for the 1 person working in the 2 level store.

Rory McLeod

Very clean and the staff was very helpful

Mario D

Great customer service

Derek Andrukow

Filthy dirty, don't think the floors have been cleaned since it opened....tags all over the floor. Dirty.

Kimbo Slice

Hello SportChek, I recently went to one of your stores in Fort McMurray, Alberta, Canada, and was trying on some running shoes at your store. I ended up buying a pair, but some how in the process of buying these new shoes, i have contracted a VERY contagious Foot Fungus called "Ring Worm" I dont know if its because i was sitting at the bench and had my socks on while sitting feet planted to the ground, or if its the new shoes that i have purchased (have only worn them in the store and not since purchase) i dont get out much and that's the only public place ive been in a while. I was wondering if you could let your employees know not to let people wear these shoes BARE FEET or walk around your stores BARE FEET, or try these shoes on BARE FOOT. i dont know if i want to keep the shoes that i have purchased. due to the fact it could be them or your store location that needs more sanitation. please This has caused me A LOT OF PAIN, and discomfort :( . I shop there often and would like to go back knowing its a clean place. but at the moment i will not step foot into that store, and will be returning my shoes aswell. sincerely, A long time customer/ex-customer

J Osmond

I had a problem with a purchase there. Manager ended up helping me out after I filled out that survey on the receipt.

Shelley Parr

I'm new to fort McMurray. First trip in the sportchek. I was in disbelief at the level of dirt and grime all over the doors and floors. I was so disappointed. It looks like trash inside. I have never entered a sportchek that is this filthy!

dennis watrous

Great store! It has all your sporting needs.

Steve Steele

Good stuff

aldous calma

An associate(a white millennial guy) gave me different shoes from what I wanted saying, "you must go straight to the counter to checkout because we are about to close" thinking it was a freaking game. Very wrong.

Mitch V.

I came all the way form Montreal because I have very large feet and it's hard to find 4E shoes in Québec. I tried something like 15 pairs and sadly only 3 fit. They were very patient and understanding of my condition. I really recommend this store.

Paula Quinn

Accommadating staff

Susan Bryenton

Usually good selection

lukas sonntag

Spot check fort mcmurray customer service.... maybe It's like the customers and staff are in a game of hide and seek that the customers aren't aware of

Rizwan Muhammad

A very good shop in FMM for sport related stuff.

Sharon Miller

Friendly and informative

Brandy Maher

Terrible customer service! Waiting in the shoe department for almost 10 minutes then went searching for an employee. There was at least 10 people working upstairs and none in the shoe section. Finally found someone and she said she would go in the back to find someone. In the meantime 3 more employees walked right by. 2 people came out of the back and walked right past us so after 20+ minutes of waiting for someone to help us get the right size we put the shoe we wanted down and walked out. This is the reason people shop online.

James Semple

The guy who was sharpening skates was rude, not helpful.

Timothy Birkicht

It seems that since covid that the Fort McMurray store may be going out of business? There is not a lot of selection and they were running this family and friends promotion so we went in and the girls working the register acted like they new nothing about it!

Marlee Brinkman

Exceptional customer service from Terry in the hard goods department. I was looking to buy a new badminton racket. I wanted one with good quality, for a reasonable price. He took the time to find out my experience level, and what I was trying to achieve with my activities. Also, Terry made the perfect recommendations for other items I needed to have and would not have otherwise thought about. Terry was a great conversationalist! I will definitely be stopping in again if I need anything else!!

Emmanouil Makridakis

Check out takes way too long. I won’t go again

David MacDonald

(Translated) Excellent service (Original) Excelent service

David Dallas

I only rate this a one only on one rep who was helpful if it was not for him this would be a dreadfull place to shop

Holly G

Horrible customer service sales person in shoe department seemed bothered to be looking for shoes in back. Slammed open door, rolling eyes. No apologies from any one at front upon leaving was informed that he is usually not like that and both cashiers chuckled.

Mitchell Geisler

My wife and i both called to inquire on the availability of Sunshine Super passes. After each spending almost 15 minutes on hold. I could hear then pick up the line and actually hang up. This is poor customer service. After calling back they tell me they arent sure if they have it or not.

Jeff 4100

Store is untidy, employees seam to lack information on the products, and lack of products. Told me my skates were going to be sharpened at a specific time went there and they were not even touched, then told maybe by tomorrow. I don't go there often maybe twice a year most times I can find what I need at canadian tire for a way better price, a few times the same item at canadian tire for almost half the price, it's my last option store and I leave usually disappointed.

Selby Payne

The line up is ridiculous, only one cash open at the Fort McMurray location. I foresee my sportchek shopping online from now on

Patricia Grady

I was shopping for shoes that turned out to be a time consuming process. The sales clerk who assisted me was so very helpful, courteous and patient. Thank you goes to her. (Usually I can't find a clerk to assist)

steven primeau

Great products

Eddie Christie

wicked staff

Caroline Azure

Staff are friendly and quite helpful

Tin Car

Amazing and friendly staff. Dollar is knowledgeable. Lots of choice in hockey gear and good deals. This is now the place to go for all our sports shopping. Thank you very much.

dorothy

This was the worst shopping experience Ive had in years. It took me and my son 2 hours to buy a windbreaker. After waiting for the store to open due to technical dificulties we had to walk through the store mutiple times before we could find someone to help us. The service was really slow but at least morgan was friendly. After an hour of staff not being able to find our windbreaker we go downstairs to checkout. Not only was the store and till understaffed, the one cashier seemed untrained and was very slow. Simple purchases took her minutes. The whole experience, which took 2 hours, shouldve been one that took 20 minutes. Hire more staff or have better staff training.

Nom Covenant

Large inventory of great sportswear.

Hey You

nice place for sports gear

Matthew Brett

Terrible customer service.

Kristi Poirier

Pricey but good quality

Micheline Godin

(Translated) Good choice will bring an espresso to the seller the next time there was the sleeping area ... or that was not his day ... (Original) Bon choix va amener un expresso au vendeur la prochaine fois y avait l'aire endormi ...ou que s'était pas sa journée ...

demondavejeep

Got great service this time looking for mountain bike tire..buy lot sports cloth here over the years. .would like see more biking stuff less hockey

Nicola Brittain

Staff was quick to help but management wasn't quick to open another till. There was only one till open in the whole store and a line up.

Jeremiah Cardinal

The have Staff that work here but could be more attentive and willing help to customers.

Goat Boii

Very great service from Alex! He was exceptionally kind to us. Great customer service! Thumbs up Sports Chek

Dee Luu

Very helpful clerks

Marc Greenwood

I wish I could give a lower rating. Staff is useless. Trying to find youth size skates staff kept telling me junior 1 is the smallest size. As I’m holding a skate off the wall that is youth 12. Had to walk out no staff anywhere line ups 30 people long with 1 person working. Crazy

James Pattullo

Friendly knowledgeable staff, we'll know in a couple fo weeks if they were right about my little guys baseball gear but he's happy right now.

Lise Jodoin

Great service

Lyn Pauls

Had to spend over an hour in the lineup and then there was still over 18 people in front of me to check out. When Sport Chek has a big sale on they should put ample Staffing on. I had to leave everything I picked up and after spending all that time in the lineup. Very disappointed. Not a good shopping experience whatsoever

Emily Christopher

I shopped at the Fort McMurray Sport Chek a couple of days ago and I had an amazing experience. I was greeted by a girl named Sarah and she quickly helped me find just what I was looking for. When they didn't have it in store she ordered it online and it is being shipped to my house. After she ordered my clothes she asked me if I needed help with anything else. Thanks again to Sarah for exceptional customer service!

my03honda

Terry. Your knowledge and helpfulness is outstanding. Thank you! You're our go too guy from now on!!

Trent T

Slowest most incompetent cashier's absolutely no one working the floor in the places in the utter disarray

Robenus Gurmesa

Nice and amazing place to shop

Emily Annie

Poor customer service and ended up buy online the same product staff confirmed out of stock at store and online

Kayla

Went in looking for a certain snowsuit for my daughter. She went out back and looked for it because it wasn't on the shelf yet. She spoke to me as a real person, mom to mom, about sizing and how it will fit by the end of the winter. Highly recommend Nadine at the Fort McMurray Sport Chek!

Melanie p

Hello I just am emailing to give a review of the service i recieved in Fort McMurray Alberta sportcheck store. I am an avid biker and have gone to the bike department numerous times and am continually and consistently given above average service. It is very rare to recieve exceptional service in Fort Mcmurray and I have been to all other (there are very few) bike shops in town and nothing compares to the quality of service at sport check. They not only know their information, they go above and beyond in answering questions, showing me how to do my own maintanence, and fixing things for little or no charge that other bike shops try to overcharge for. To the bike staff at Fort Macmurray Sport Check, I give a huge thanks

Sherry Harding

Good help

Natasha Arquette

I stopped in to get a new snow jacket and pants for my son. Loved that there was a good selection to choose from. Staff was also helpful with finding matching pants to the jacket.

Paul Tolu

The cashier Miss Jennifer Lee helped me achieve my dreams! I dreamt about buying these adidas running shoes and I called to see if they had it in stock and she told me they had it. I came in and purchased right away, she helped me so much! thanks you Jennifer

Nik Miller

Fresh arrivals always on time

Matthew DeJong

I like the deals here at sport chek. Always a good deal and the staff are pretty good when they're working.

Karen Archambault

Worst experience ever in a sporting goods store. Waited 20 min.to get an associates help, Handed them two shoes to find the correct sizes. Waited another 15 min. Witnessed a couple leave the store mad. When we asked to have the shoes taken out of the boxes to make it easier to carry,as we were walking,was informed that because we didnt keep the boxes there was no returns. Last time i will shop there.

ski boo

Great deals

Marty Lalonde

No service and extremely high priced

Elizabeth Lavigne

Great place for athletic supplies

Barbara Leroux

Excellent staff, especially Heather. She is great asset to this store.

JEXI Gowin

I just spent 45min going through shirts tags sale price same as the regular price. Racks saying take 50% off regular price. Get to the cashier downstairs explained that your sales tags are same price as reg price. Instead... all she did was scan the bar said whatever comes up on the bar code is the correct price. No that's not how it works in every case. Explained 2 shorts were 50% per the sign upstairs scans the barcode tells me there Is sale price. Dropped all the t-shirts with cashier and said this was the most frustrating shopping experience I ever had here. The cashier should had been trained on sale items or items that day take extra 50% off regular price. It's just an disaster upstairs how they mix everything together and prices that are not the correct sale price. I will not be returning any time soon. Its really sad how shopping in the Peter pond left me thinking well online shopping really is the way to go. You want to keep the money in Fort McMurray... Better think outside of the box and make customer service priority. Not a good day.... to say the least.

Craig Edwards

Restrictions were in place and followed to a T. Limited staff but with limited customers, they were knowledgeable, quick and friendly.

Dennis Derry

Very impressed coming back