We have the reviews of real people who consume the products of Chilliwack Landing Leisure Centre (Gym) in the area of Chilliwack (Canada).
At the moment this business has a score of 4.2 over 5 and that rating has been based on 127 reviews.
As you can read, it has an average rating is high, and it is founded on a very large number of reviews, so we may say that the score is quite faithful. If many people have bothered to give their score when they are satisfied, it works.
You know that we don't usually stop to write scores when they are correct and we usually do it only if we have had a problem or incidence...
This Gym is classified in the category of Sports complex.
Helpful staff and always clean
Fun except when that one kid has diarea in the pool
The best
the wave pool is awesome!
Fun place to come with the family. My kids live the giant boat and lazy river
Great snack bar with a variety of lunch and tea options
Great facility, great and friendly staff
Friendly staff. Good swimming pool and gym. Nice place to eat
Great pool
Great Place for children !
Great place for swimming
Come here for my son's swimming lessons. Staff are friendly and ready to help whenever possible. Bathrooms and change rooms are clean. Gym is clean. Bit busy on common hours
Awesome jungle gym area friendly staff
This facility is in need of new equipment big time and staff too
This place is great. My family and I visit almost everday and really enjoy everything about it. Great staff very clean :)
Nice facility
Really nice pool
Weight room can be abit busy during 5-8pm hours or early 7-11am hours. Generally clean and good atmosphere. Sometimes there can be abit of a mess in the gym area, cardio equipment is usually available.
Its a great atmosphere, but the gym to update equipment and to fix some broken ones.
Good place for sports & kids
Love the Steam Room...
Toonie night is a great deal. Nice pool area. Clean change rooms.
Not too busy, good evening price
The pool is super cold, change room and washroom not very clean, the slide is hardly ever open, extremely strong chlorine odour
It was ok i had kinda a good time there staff were nice to people overall it's good:/
New spray park open!
Clean and friendly staff! Lots of activities
Small parking lot but good facilities
I go here frequently but have had a few issues. I gave first aid to a dad and his 4 children after he asked staff to check the chlorine. The two ladies at the counter just turned their backs and apologized as if the guy was wrong ( He wasn't ). He left in frustration I could see there was an issue ( eyes and faces burning ) and gave them aid in the parking lot. Tried phoning management and never got a return call. Tried leaving notes and no call. I even heard the staff ask the manager to speak to me and she said no that she was busy. Full facility of trained lifeguards and customers are rendering first aid. This is wrong
Fun!
Bad service. Very rude staff. Cold showers.
The pools could use a good cleaning. Friendly front counter staff.
Parents are no longer permitted to watch their child's swim lessons. Instead you are herded off to a roped off area with zero viability of your child's swim lesson. CLLC teenage mentality management power tripping.
Very disappointed with the way staff are treated, it's as if they aren't important enough for 15 minutes of overtime. Pool is always colder than anywhere else. Cheam is a better option if you're willing to drive to the other side of town.
Had s mice time today at the swimming pool with my grand daughters. Nice layout the way the pools are situated
Just make sure you bring a toonie for the lockers now, otherwise you have to use the machine which costs $2.75.
Several pools/water features for all ages. Nicely equipped gym. Sauna room and steam room. Other rooms as well.
Decent public pool, could use more often cleaning of steam room hot tub and sauna room
The place is well maintained and the staff are friendly. The hot tub was warm and the current pool was a good place to get some exercise. Overall a good place to relax and lose some stress.
this place was my childhood. i loved this place and i would really want to go back. i remember a lifeguard getting mad at me though. not that it matters
Good place to go to the gym along as dont screw you around on a disability rec pass
Good workout place
Great place
Good pokestops!
We had our stuff stolen there the pool did nothing for help just said we should contact the police. When we go now we leave everything at home and what valuables we do have to take we put in the small lockers right at the front desk by staff.
Great place to take the kids, there's a wave pool, hot tubs, water slide, whirlpool and more!
Nice amenities. Would be nice if equipment was fixed more often
My child was attending the summer adventures day care for the last few weeks. Was really put together well. Younger councilors so my 6 year old liked to think he had more in common with them. Played in the water park, playground, and inside the center itself. He loved it.
Great facility and clean. Pool, weight room, physical therapy, tons of groups and lessons offered, separate hot tubs for kids and adults steamroom, sauna, wave pool. Most of the staff are great; few walk around looking like they wish they were somewhere else.
Great place
Watch fountain
Nice centre
Great place to relax and spend time with kids
Great facilities and cheerful staff
Our 3 year old son having private swim lesson . Going very good thanks too best teacher Jullian!!!
Good pool. A little too much clorine??
Great pools, gym, and classes
Love it
So much fun b going for years fun for the whole family
It's very clean but a little lackluster. Still good for the little ones. Never too crowded But current covid policies make it less available and less fun (no stars deducted for that. Everything sucks now a days. Am I right?)
I held off on reviewing as I wanted to give this gym and opportunity to prove my initial opinion wrong. After a number of times I’m comfortable saying this gym is far from ideal. What it has going for it is decent equipment and it’s fairly well spaced. What it lacks is a clientele with any form for social gym etiquette. If you go in the morning prepare to have an aged vulture rotate in on your equipment without even the slightest courtesy. The loud system lives up to its name also and the place has a musty odour. I don’t expect a gym to be perfect, I do expect to be left alone to use the piece of equipment I’m using and to be able to tune out the masses while I’m working out.
My kids love going here and I don't mind it. I just think that it needs some updates and a better Family changeroom. Another thing I've noticed is that the staff seem to not be trained very consistently. I went there about three times with my student card before someone said I needed a special card. Just last week my friend's child wasn't allowed in unsupervised because he was 7, even though it is their policy to allow it. So the staff is nice, but not knowledgeable.
A great place to take the kids.
Something for all ages to enjoy. Perfect for family fun. Park is great. Water park has lots to offer.
Family Sunday swimming. Kids loved it. I enjoyed the pool and hot tub was warm with strong jets, and the steam room wonderful. It was a busy time around 2pm. The pool slide was not open very long. The family change rooms do need a floor cleaning. I was looking for sanitary products but there is none in any change rooms. Will return but won't forget my flipflops next time. Great pool for kids.
Great pool and staff
This place is dirty, the toilette and change rooms are pretty dirty and disgusting, being inside the facility makes your eyes hurt because there is lot of chlorine and you can smell it as well...the skin itches after bathing..the slide is only there for decoration all the time closed and if you ask when they open it they say in half an hour and if you as after 30min another person's says the same thing, it's kinda disappointing ..we are not going there amymore
I wish they kept their website more up to date so I didn't need to call or go in for a paper calendar.
Change rooms are often very dirty.
Well maintained gum and pool
Clean environment. Friendly staff.
Free fun???? Sadly people are not the best at picking up their garbage.
A wonderful place to enjoy swimming as well as sitting back after and enjoying a coffee and some treats.
Lovly
I think this facility is reaching a point where it needs a bit of an overhaul, or maybe just a good cleaning... Frankly, the change rooms and showers just plain smell bad, like a combination of must/mold and dirty old man. It wasn't this bad two years ago. I don't know what's changed, but it's definitely changed. As much as I'd like to endorse the leisure centre, I have to admit I'm eagerly awaiting the reopening of the new YMCA, as without question I will be purchasing a membership there the minute they reopen. Hoping for change at CLLC, but not holding my breath to find out. Don't take my word for it, check out both venues and judge for yourselves. As for me, you'll probably see you at the Y.
Nice pool
Waterpark was fun and friendly
Nice friendly staff
I like it here, usually not super busy. Only downside is the few people who aren't there to work out but to talk on the phone or waste time
$9 for me and my son to get in, and completely unreasonable rules in the pool and water slide. My son is 6 and with adult supervision we weren't allowed to use a floaty in the jet stream pool, and when we went to go down the water slide they would not let me go down with my son even though he could barely touch bottom at the end of the slide they said it was a danger or Hazard for me to go down the slide with him. The staff were completely unreasonable and useless at helping in almost any situation. I'll go to a different pool that has funner activities and is more family-friendly.
2 hot tubs Steam room sauna wave pool & more
Has a morning staff member to watch you workout. Place is well kept, with a huge pool. I love it. The weight pit has an almost perfect setup.
My kids did the swimming lessons here. Loved it. They went in not knowing how to swim at all. And in 3 lessons they were all swimming under the water.
Nice big pools. Good size hot tub. Shower stalls. Clean
We loved visiting this place can't wait to go back.
Great water park expect the slimy spot
Great place to have your rehab sessions with friendly, knowledgeable staff.
Not enough parking. Ratty old pond should be replaced with more parking. Not one locker was working properly.
Am here for a swim meet. The place is nice and clean and the staff I've talked to are friday and helpful. They have a water slide, two pools and a hot tub as well as a sauna and steam room. The viewing are is nice and large. Adjacent to the pools, there is a large gym.
Is was fun
Brilliant
We enjoyed the hot tub very much!
Good swim
Nice sized pool, well maintained, many well trained lifeguards.
Aside from a snobby lifeguard this place was great! I think I may go more often! Love swimming!
Class instructors are amazing for all levels of fitness. I feel very welcome and encouraged
Good. And there's a nice cafe too when I wait for my kid.
The pool really Should be closed at the moment with the crisis we are experiencing. Remember no large gatherings... Social spacing etc.. c'mon people stop the spread. P.s. you can't eat toilet paper!
The staff are really rude
Good gym nice pool
I'm sure I will be in by 11 45
Pool is so warm and my kid loves the waterslide
Good and relaxing
We like to swim here with our kids.
I really have no opinion ar this time, as I was only there to make inquiries. Due to things the way they are today, there is limited access. You need to make an appointment to use the gym, and the pool is closed. Very friendly and helpful staff, however.
Best pool in town. The new water park is a hit with the kids.
The leisure centre I grew up with
Always fun, water is a bit cold.
Beautiful facility
Goode
It was ok, for what it was. Family Friendly but the Family pool needed to be a bit warmer and is far too small.
Toonie night which includes workout room!
I have always appreciated the facilities at the Leisure Centre. I was recently told that wearing blue jeans was not allowed in the gym.I am an old retired medical doctor who feels cold in shorts on cold rainy evenings. My sweat suit has no pockets for my wallet. What is the reason for this rule?
Excellent staff clean area great place to take the family
Fantastic place, great staff. Attended a Special Olympics function and we were treated like family.
Last few visits I've been forced to wait 5+ minutes for drop in because both staff members are dealing with the same customer. Or one of them just stands at the back. Equipment is also fairly outdated.
Awesome gym with a great selection of equiptment. Good pool and hot tub too! Always friendly staff!
Great place to work out or swim for the whole family.
We had lots of fun at the new water park. My 5 year old had a blast.
Really Nice Place from the wave pool action to the Water Slide and the River Run are awesome Fun for all ages Just would suggest that lockers have keys with wrist straps many don't have them
Great family place; My kids are very fond of the pool. Sometimes has undesirables loitering around outside but where doesn't these days.
Best public facility in Chilliwack. Plenty of natural light. Ample access to newer, good quality equipment.
It's fun to swim but last time I went I had an irritation in my eyes that lasted a week and felt like I had sand in my
great place for a swim
My family and I visited the pool today, being a holiday it was fairly busy and there was only one person looking after the front desk. After a 10 minute wait to pay I noticed a sign saying that the pool was slightly cooler then normal. Seeing as how we had driven from Abbotsford we decided to try it any ways. The pools were much colder then normal, almost every family was packed into the family hot tub. This tub was like a cold bath. I noticed that the other hot tub was almost empty so we went over to try that one. It was warmer but not a normal temperature for a hot tub so it seemed good for my two children . We were very quickly told by manager that we could not be in there due to it Being the adult only relaxation area . The manager was not very understanding and a when I suggested that the sign was misleading about the temperature he basically said that it the way it is. I asked for my money back and he said the best he would do is passes. I don't feel that he looked after us in a fair manor. Also the pool is dirty, there is white build up on all the tiles that aren't under water
The new splash pad is amazing! The kids love it, easy to watch them, relax and chat. Lots of ongoing improvements!
The pool is very dirty, around all the edges is a build up of stuff that is easily power washed away which they dont do. I got a skin infection from that pool on my neck and will definitively be in touch with management about this
Cheap swim times to take babies - really nice complex
This is a really great facility. The maintenance is good on the pool, and the staff is friendly. There is so much to do for the kids, there is a wave pool, slow moving "river" to swim around, kids hot tub, toys, water slide and a big tug boat to play on.
Staff are lovely and pool is great for aquasize.
I love this place for swimming and fitness. Also has a physiotherapy clinic conviently located in the building.New clean, bright indoor facility and a free water park outside for the whole family. Lots of free parking . They also have the Java Hut that offers food , cold drinks, desserts and ICE CREAM!! YAY! Loads of fun for everyone!
Great pool that my three little boys loved (ages 6,3,2). Lifeguards and staff were top notch especially with my 2 year old having some nervousness issues in the pool. They made him feel special. Wishing the spray park was operating the day we went (+27 degrees C) but it was early May still. I know they will love it when it opens. My boys loved the huge playground nonetheless.
Really nice pool for families, couples or if you are single. Locker rooms are nice and clean. Friendly staff. It can be busy at times.
Great rec center, clean , organized, outdoor water park.
They need to do you keep on this place
Best value for the money! ( a yearly membership) Maintenance had improved lately
Great facilities clean friendly staff lots to do
Had club swimming competition here. Clean place just feels a bit dark in the pool area.
Best pool in Chilliwack.
Good place
(Translated) Swimming, and health. (Original) 수영,헬스를 한꺼번에 이용할수있다.
Of the two rec centers in Chilliwack, I prefer Chilliwack landing to the one in Sardis. The pool is better and bigger. The hot tub is more conducive to interaction with other people. There is also a wave pool for the kids. The gym has more room and you don't feel suffocated with sweat odour as is the case with the Cheam centre. $2.00 drop in Sundays after 6:30. Doesn't get better than that.
I would have posted zero stars however there was no option. The pool and showers were freezing. There was no warning from staff that the boiler was broken. No signs posted till after we went. When i asked about a refund or even a complimentary visit i was told no. They stole from me as far as i am concerned. I paid to use services that were not available.
Went to the water park with my class. The new spark is nicely laid out and the kids had a great time!
Physio therapy, exercise room, pool, hot tubs, kids slide, outside water park being rebuilt for kids and restaurant. ♡
Nice place but pricy for memberships
Perfect place for a workout and swim
The staff are always so nice and the pool is clean
Good swimming as it know.. Anything other.. Idk.. As for the staff.. Where they're underpaid for the work they do.. As these places in Chilliwack are private... And usually understaffed..
I love their lockers now. I was renewing my membership but I couldn't find my old card. The guy told me that I have to pay $5 for a new card, I said nevermind I will find my old one. The next day I went in scanned my old card and the girl stopped me because my card didn't go through. She gave me a new card and told me that they don't charge money for new ones. I wish I got the name of the guy who was trying to reap me off.
I'm a current monthly pass holder and this is the negatives to this facility; Monthly fee is too high Always broken or damaged equipment Rude staff For the amount of people with memberships, they should be able to upgrade and replace equipment BADLY MANAGED The only plus is the patrons are all good people with not alot of muscle dummys or ego lifters
Kids love it. I dont swim there tho. Place needs a good cleaning and its unfortunate they took away the baby changing tables in middle of rooms..wasnt able to change my little man for 15 mins because all rooms were taken up
Nice place for families. Water is warm enough for kids, decent play space, and a family hot tub.
good space, lots of equipment and very clean
Absolutely a great place to take the family. Looking for family fun, this is the place to be.
Great wave pool. Fun water slide. The water slide could be open more often though. Friendly service. Pretty clean.
Great place to play Pickleball
Excellent gym, with lots of great machines, free weights, and cardio equipment. The pool area includes a sauna, steam room, and a hot tub as well. This facility offers many options and activities for all ages and is enjoyed by many people every day.
The staff as well as the facility itself are awesome!
Awsome place to spend time. I like to work out in the gym the relax in there hot tub.
I attend physio there. Great friendly staff.
Great place to go for a swim or to have a workout
My kids love going to the look to swim around. they especially love the "lazy river" for games of tag. Staff are friendly and knowledgeable
I put my daughter in swimming lessons at the leisure center. On 2 occasions the front desk staff have placed her in the wrong class or just neglected to tell me about the classes available. It wasn’t until I confirmed the class at a later date that I realized they placed her in the wrong one. The other time they told me they were not having classes for the following block (5 weeks without classes). I was looking in the leisure guide a few weeks later and a saw they were incorrect. There are no other options for lessons in Chilliwack as YMCA is still under construction. My daughter will now not be able to attend lessons until January 2019. So disappointing.
Great Fusion class!
Clean friendly. Good for the little ones.
The new Waterpark is great! Lots of room to play and options to sit in the nice shady grassed area or warm up in the sun
Nice gym, most staffs are friendly but there is one who was so rude to me once. There was a line up and the other lady was the only one at attending to us. And this other lady was writng something on their chalk board. I was waiting to see what she was writing as I always have fun reading their jokes/quotes. I didn't even mind waiting at the line up. Then she came up and was very rude. If I knew her name, I would post it here. So after that, I decided to just go in the afternoon after her shift ended. VERY RUDE.
Nice place to swim, updated washrooms
Because it is the best option
Great places parks near by
Good pool
Excellent indoor pickleball facility
Everything you need to get a good workout lifting weights or doing cardio...and very spacious. The hot tub, sauna and steam room are an exellent way to relax and unwind
So much for families to do .. Always fun for all . Water park , pump track and playground.
Large and nice gym
Big gym, can get pretty busy though and some of the equipment is on the old side. The staff are kind though.
I love this place
The pics are deceiving on Google. No slides for toddlers. Kiddie wading pool sucks. Boat in the middle of the pool does nothing Rude staff. Dirty changing rooms, lockers have clearly been broken into. My wife and I took our 2 year old daughter to this pool. The lockers have been pryed open and the changing rooms were disgusting. We went out to the pool and we were in the water for maybe 10 minutes total. I pushed my daughter through the lazy river on a floatie before I was rudely approached by a teenage life guard telling me im not to do that. After looking around the pool it was clear that it had not been drained and cleaned in a long time. There looked to be dirt and stains on the pool floor and looking at the tile around the pool there was mildew and grime all over the place. This was enough we went and got our belongings and I went to the front desk and asked for our money back. When they asked why and I explained and the staff looked insulted. I will not be taking my child back to this pool and I would not recommend it at all. I'd give zero stars but Google requires 1 star to make a review.
Always take kids swimming there.
Friendly fun, excellent exercise
Great affordable fun
Good small town rec centre
Super pool and host club. Brilliant place for kids and family's. Great cafe
I went with my family and it was realy fun
Always not full
Ok
Great pool
The best place in town to swim. Warmest pools
Great place to work out and more
My husband and I took our two year old daughter to the pool last night for the first time in a year. We were appalled by the cleanliness. The family change room smelled so awful upon entering. There were clumps of hair in every shower and the "boat" in the middle of the wave pool was FULL of old bandaids and looked as if it very rarely gets cleaned. This place needs a serious clean up. Definitely disappointed
All Positive
Good place
Old equipment rubber bells for water excercise are all fraid and busted. Don't like sharing pool with kids
Swiming.... staff really great. High light of my week! Wish we could use the showers and lockers but happy anyway!
I like the layout and the faculty in general, but for goodness sakes get that hose out and spray the floor more
Id love to check out the gym..my physiotherapist is here...good parking
I have never received worser/ poorer customer service in my entire life. I felt like crying after this interaction. There is an older man that works the front desk, and is condescending and aggressive to customers. Avoid at ALL costs. Some of my friends use this facility for gym, and they have all had bad experiences with him as well. He implied one of my friends' husband was a drunk based on his ethnicity. When he retires, i will return to use this facility.
Great place it's my opinion that they use to much chlorine in the wave pool but I've never been sick after using pool either..
I like the cafe inside and the waterpark outside keeps the little ones happy
Great pool and gym
I registered for mother and tod swimming lessons 2 week ago . Today is the first day me and husband are so excited. We went there 15 minutes before the class starts and waited with another 3 more families. We waited for 10 minutes after the class supposed to start at 10.30 until 1 of the dad went ask the front desk what’s going on the answer we got wasn’t impressed they canceled the class without telling us. They let us soak in the water for no reason. That’s the worst management I have ever seen. I gave you my email, phone number etc. Why didn’t you let us know before the class started.
Love the pool
Absolutely love it here the kids love it... But that being said i forgot a diaper and was short .05 and they were like well too bad!!!! Went there again with my sister and two oldest kids. Let my 5 yr old ( in a life jacket) walk across the way to my friend as she was in the hot tub. Lifeguard came yelling at me telling to learn how to parent my children because he wasn’t at arms length! Then another lifeguard told my kid (he was jumping up n down in the water) that he needs a life jacket because they don’t want to use their lifeguard skills on him!!! All this was brought to management attention who basically stated well these are the policies!!!! I get the polices BUT does NOT give them a reason to talk to someone like that
Great leisure center but it's closed in august 14th to Sept 7th for maintenence has lane pool lazy river waterside water park outside and a wave pool
Staff are very nice but the gym equipment is lacking.
Every time we have visited the slide was open only once for about 5 minutes. Wave pool have yet to experience.
Great place,great programs, friendly staff! Very clean and all around great facility!
Pool smells so bad
The locker room stinks and the regular old men don't know their being douche bags when there are other benches open and they walk up and use yours. the front desk also uses a key system where you buy the locker with them. and you could be in the change room changing, and the locker that was given to someone might be the bench you are using. so you end up changing next to people a lot. cold showers. steam room sucks.
This is the worst and most unclean leisure centre/pool we have ever seen! I took my son to this pool for the first time and was disgusted at how filthy the changing rooms were. In one changing room there was a used diaper in corner and chewing gum on the floor. Another changing room had clumps of hairballs next to the drain and another had a used bandaid. We raised these concerns with staff at the side of the pool and their reaction was one of couldnt care less. Someone needs to seriously look at the risk to public health of this place, which is without doubt non-compliant with BC health codes and probably in violation of others. Avoid this place at all costs if you value your health. Just awful!
Very clean. Nice facility.
Good
So this facility is really nice for a number of reasons. First of all is the weight room upstairs, and the class room where a broad variety of classes are hosted such as Zumba, yoga, and other fitness classes included in the entrance fee of. The weight room has a large variety of machines to use in order to maximize getting buff. Now the pool downstairs consists of two hot tubs, a steam room, a sauna, a swimming pool for laps, a wave pool, a lazy rivers, and a water slide for occasional use. They also have a physio office of sorts to attend if you're in need of getting back on your feet after an injury, and they will work with you either in their facilities downstairs, or by giving you a workout plan and going through it with you in the weight room. Long story short, if you're looking for a place to get into shape or just spend an afternoon with friends, this is the place for you
Great swimming pool
Children will love Multi-themed playground. There is construction theme, tall slide and ship dragon toddler section. There is also a rubber bike track called Pump track nearby and water spray park. Has Washroom outside. Concession stand. Plenty of free parking.
Fantastic free playground and spray park for the kids
great place for indoors and outdoor fun for small and big families. During the summer the new water park is a great entertaining for the whole family best one.. the next to it playground who has benches and trees which makes a lunch break with kids a whole lot better. The center on its own. great meet up for moms to get the rest they need while swimming or do some Yoga and Pilates. While the kids do swimming lessons and dad can hit the gym . Love the convenience of having physio and massage with gym and pool all under one roof.Never forget the hot tub and sauna or the steamer after a good work out.
Great gym, and the pool amenities are also nice
Awesome gym
I haven't checked out the gym yet, but the pools are fantastic, for all ages and swimming ability. There are two large hot tubs, and one has a ramp for wheelchair or other. There's also a slope to get into one of the pools. The current section is pretty fun too, and good excercise if walking, swimming against it. The facility is very clean and there's a snack bar that has a variety of foods and baked goods.
Just is a 5 star
Excellent staff and management.
This company is terribly run. No communication between levels leading to clueless staff on multiple occasions. Policys that make it very difficult to sign kids up for swim lessons. Behind every other district regarding covid precautions. Never enough staff on to have the slide open for the kids. What is the point if it can rarely be used. Great facilities its just too bad Chilliwack cheaped out and contracted such a poorly run company to manage amazing facilities. Chilliwack should take over and get rid of this company.