Reviews of On The Rocks Climbing Gym (Gym)

Calum Barr

it was amazing

Amelia Gwen

I bought the 1 year membership and I am proud to call this gym my home gym now. The climbers are more transient than I’m used to, but that means people are usually happy to meet another climber. The routes have a rate of turn over that suits me. And there aren’t too many children birthday parties!

Stoyan Petrov

Very friendly instructors! Our kids had a lot of fun!

Zack Penn

Amazing place with climbing for all levels. Top rope and a whole new bouldering section to add to the existing bouldering cave. Training facility upstairs with a moon board and workout equipment. The staff are super people and a couple of them are route developers at popular outdoor climbing areas on Vancouver island. Full of wonderful tips and stories from their adventures. Highly recommended!

David O'Brien

Our experience of off the rocks was 10 out of 10. The friendly staff and knowledgeable and accommodating owner, Ian, made our visit one to remember. Ian was very welcoming from the moment we walked in the door and checked in throughout the day to make sure we were ok or if we had any questions. His kindness, welcoming and informative nature makes On the rocks a great place to visit whether you're an experienced climber or just beginning. We'll be back!

toonses thecat

Helpful owners and staff that care... nice high routes that are changed up and cleverly laid out...

Selby Props

Went in as a first time and they where super helpful and really worked hard to make me feel safe. They have a really good first time climbers deal

KD Pirahna

Good local spot to work on bouldering. The routes are a bit hard to follow sometimes, but you can just make your own way at any point, so you can decide the difficulty.

Michael Finn

Good climbing gym for young and old.

Huong Luu

Went with my 8 yr old son. We both had a great time. The staff was very helpful as it was our first time. They took the time to make sure we were comfortable with the 'falling' and didn't rush us and offered to help all along the time we were there. The staff was also very patient explaining the different place plans.

spencer therrien

Fantastic gym with great staff!

Alana Stacy

Seriously so much fun!!!

David Murray

Wonderful, friendly staff make for a great time whenever I climb here.

Foreverblue

My son visited twice while we were in Campbell River. Had a very positive experience both times. The staff were great with him and really encouraged him to push his limits. He really enjoyed it! Keep up the good work.

JeSsE

Staff are 100% if the owner is working would not recommend bringing your children there. However, he seems like a nice guy when your one on one with him Great gym, glad its serving the Comox Valley community but 1 star due to lack of understanding of customers concerns

Emily Ratson

Hands down one of the best Campbell River hot spot to bring your friends or family to "hang-out". The staff is 100% outstanding and they really go the extra mile to help and also make sure that you are always feeling comfortable. My son always leave with a smile on his face and asking when is our next trip back. Thank you!

Rob Telford

Excellent service from excellent staff and mgmt...as always.

Jolee Adams

Enjoyed my climbing here, good atmosphere and good Boulder routes. Will be back for sure.

John Berry

My son loves the upstairs climbing area. Great prices too, only costs $5.

Zac LaRocque-Walker

While the gym is very impressive, the staff was incredibly subpar. The site brags that anyone can climb, of all ages, so we brought our 4.5 year old son down. He's sturdy and loves to climb. From the get go the staff member there barely gave us the time of day. After warming up upstairs and coming down we were ignored for a good 15 minutes until he finally got around to getting us a harness, which he said probably wouldn't fit. It did. He did not look impressed. After my son had one go at climbing and dropped the staff member said that he couldn't do it and went to take off the harness. Thanks for helping support a future climber. He was disappointed and we doubt we will be back any time soon. Your facility is great but customer service is some of the worst I have seen in a long time.

Henry June

I have attended this business several times over the last few years. I myself have in fact hosted a couple birthdays there for my children. Until today, I have always been impressed by the service , although the birthday facilities needed some serious improvement and cleaning. Today, I went with my two eleven year olds, my seven year old, and my infant. My seven year old had wanted to have her birthday party there in May and she was excited to try the big wall. When we arrived, we were told that we could try any of the facilities and pay at the end of our visit; I was fully intending to stay two hours and pay nearly $25 per child. The two older children decided to go straight onto the big wall but my seven year old was nervous. When we went upstairs to play in the small climbing room, the man whom we later realized was the owner informed me that my seven year old and my infant couldn’t play on any of the mats. However, when he spoke, instead of me, he addressed my seven year old in an aggressive and hostile manner. She was out of sorts after that and unable to enjoy herself. After a while, she told me that she was willing to try the big wall. So, we went downstairs and waited to be attended to. The owner was attending to some other children and afterward he turned his attention to us. I explained that my daughter wanted to try the big wall. He gruffly asked if she would be able to pass the Grey line marked ten feet up the wall. I responded that I wasn’t sure she would but she wanted to try. He rudely responded that she couldn’t try the big wall and could go back upstairs. I had been willing to pay full price for her to climb, whether she made it two feet or twenty. But my seven year old then sullenly watched the other two children climb, fighting back tears. The young employee tried hard to address our concerns and give my daughter another chance but the experience for her was ruined and there was nothing for him to do. My two older children checked with me after about an hour. I told them we had to go because the seven year old wasn’t having fun. They told me they weren’t having fun either because the same man - the owner -was driving them too hard and treating them meanly. As we were leaving, the owner addressed us as if surprised. I told him he was a jerk. He entirely minimized my concerns, essentially saying that I was misrepresenting the situation. He asked if we had been there before. I responded that we had been several times before and it had been great; the reason for that was because he hadn’t been there. My seven year old daughter was crushed and we left; I will be surprised if she will ever be willing to try climbing again. This is completely counterintuitive to building a client base for this business. It is my sense that this owner mainly wants to cater to the climbing community and considers novices as an inconvenience. However, this business is marketed as accessible for the average member of the community and as a safe place for families to go for recreation and parties. This is not true. He cannot have it both ways unless he is creative in the way he schedules time for his business which he has not been. I cannot express how dissatisfied I am with the treatment I have received at this business today. My seven year old has seen how mean and miserable people can be, even towards children. This is the worst service I have received in my whole life. Even if they fix the obvious issues that they have in scheduling their times for experienced and novice climbers, me and my family will never return to this place. It is ruined for my seven year old daughter and I will never again give that man another red cent.

Conor MacLoclen

I'll keep this brief. This establishment is warm, clean and very friendly. What makes this place different from other places is it isn't cold. Cold in colour and temperature. Too many climbing gyms have gross gravel floors or cement or wood. And other places usually have just plain painted plywood walls. On the Rocks has soft matted floor to protect from falls and synthetic rock walls. They have a nice lounge, a bouldering cave, the main area has auto-belays if you don't have a partner (though the staff is always there to belay you if you want), a coffee bar, snacks, and even a small area for a gym/party area. The proprietor is very knowledgeable and will immediately become your friend. He often holds events for the community and is a pillar of Campbell River.

Nathan Comstock

Awesome facility, wonderful staff. Really enjoyed our climb here.

Spacie Stacie

What an awesome workout

Elizabeth Perris

Nice employees RUDE owner. We brought our family for some fun and were not there half an hour before the owner kept being rude and insinuating that we should leave. Sorry we are not experienced climbers and take a few minutes to give our limbs a quick break and to encourage our 7 year old to keep climbing. What a waste of $50. Poor kid is bummed right out.

Sé Paterson

Love taking our son here to use the bouldering room upstairs. They even have little shoes that fit his three year old feet.

Kathleen Mitchell

Very helpful staff.

Kelly Forrester

First time there today, really helpful staff. Knowledgeable too :)

Charlie Picken

Great indoor place to climb and or boulder. Rocks for days!

Jason C

Staff are helpful, given the size of the location they manage a lot.

Kevin Bates

Went to my Grandson's Birthday Party and was impressed with the facilities, Clean and organized, and the Staff, helpful, understanding and supportive. Thank-you

Emma Pebernat

I was a little nervous coming in as it was my first time, but the staff were so welcoming and helpful. Definitely will be back for more fun!

Dean Charlwood

Wonderful place for Grace to play

Katarina Smith

Awesome gym for experienced and new climbers. The owner and staff are really friendly, helpful, and encouraging. The facility is well-equipped with lots of routes for both wall climbing and bouldering to try. Really enjoy going here!!

Rob Sander

Awesome place to go if you want to learn how to climb rock walls really good instructors clean facility top-notch definitely go and check it out for all ages

Shannon Wyngaarden

Amazing time, Ian was incredible, made me feel safe but fun. Made our weekend trip to visit friend in Campbell river and this was a highlight of the weekend door sure. Thank you so much!

Amie Mouneimne

We came as a family of 4 with our 2 teen daughters. The owner and his colleague were warm, friendly and very helpful and attentive. We had such a good time. This was my first rock climbing experience and I am hooked! Courses were challenging, fun and interesting. Highly recommend! All levels will find a challenge!

Morgan Johnston

Had my sons Birthday party there. Super laid back environment not a stress zone. Staff are very knowledgable and friendly, really took time with the kids for climbing. Very involved and encouraging will definitely go back.

Wendie Matte

Love this place! Highly recommended going here. The staff are kind and friendly. They are completely set up for social distaning and it is a clean environment

Justin Shields

a great family friendly atmosphere. Will be bringing my daughter here lots :)

liam martin

Awesome palace to visit with children

Jason Wallace

Fun for the whole family.

k l

Really great facility and staff! Can't say enough good things about them. They are super nice and make everyone feel welcome from novice to experts. Highly recommend and a great place to take kids.

Carly Turner

Great climbing gym, different grading system than I’m used to (no abcd ratings, just + or -) which made it a little trickier to figure out what I wanted to be climbing. But really friendly guy at the front counter, saw him helping out some kids who were climbing, he was awesome at interacting with them and showing them the “ropes” of climbing

Spencer Stubbins

A solid selection a climbs and Boulder routes for a medium size gym. Full of friendly people and staff.

James Mullin

Fun space. Great staff and environment

Grant Macaulay

Great instructor, very positive and motivating. Highly recommend this if you are at all interested in climbing.

Robin Sutmoller

I've been a patron since they opened, must be more than 15 years ago. The owner is NOT rude, contrary to one review that popped up. I love this place

Ben Knapp

Great atmosphere. Large boulder area . Smaller workout/training area . 4 autobelays . And lots of routes !!!

Jean Magierowski

It was such a positive experience! The facility is super clean, spacious & well organized. Covid protocols are in place. Staff are professional, pleasant & so helpful. The direct attention, instruction & feedback with the climber, regardless of age, is amazing. We've been before & will be back again!

Nick Andres

OTR is the best climbing gym in town!