Reviews of GYMVMT Fitness Club - Calgary Place (Gym)

Sabrina Szeto

Clean fully equipped gym on 3 floors with fully loaded change rooms with towel service. Lots of lockers and clean showers /steam/sauna room that doesn’t smell bad. Equipment is new with lots of fancy machines and standalone weights, kettlebells, TRX, etc. I really like the daily classes for spin, weights, yoga and HIIT type classes, there’s always something to choose from. Plenty of trainers coaching especially at lunch and reception is always friendly. Overall: one of the better gyms in the downtown core.

Tanner Erickson

Great staff. Big facility. Nice new equipment.

Robert Park

Facility - 5 stars. Staff - 5 stars. The sooner this gym can move away with the pain it is to access memberships / ridiculous one time fees the better.

Leah Nelson Guay

Jorge is an excellent trainer! Highly recommend if you’re looking for someone who can customize to your needs. Highly knowledgeable!

Steve Winkler

getin me in shape!

nick s

Great place! Very well kept and the front desk staff are helpful and friendly.

Dead M0nk

Staff is great and the equipment is in good shape/well maintained. I usually go in late afternoon/evening and there's not much of a wait for equipment, if any.

Robbin Sutherland

I have had a really good experience working with Julian (Assistant GM) throughout the pandemic closure and into the reopening of the gym. He has been very helpful with my account and addressing any concerns I may have about coming back to the gym. Scott at reception is also very professional and helpful.

Ryan Boyd

Excellent facilities and exceptionally friendly staff. Everyone makes an effort to get to know you and say hi. Shout out to "Scotty" at the front desk, who is always in a good mood and checks me in before I can even get off the building escalator. Additionally, being a Chiropractor on the main floor at Evolve Chiropractic and Wellness Centre, once I got to know the personal trainers at this location, I have no qualms sending any of my patients upstairs for specific training to complement their clinical rehabilitation.

Doug Berscht

Great gym. Great trainers. Great results.

John Sparks

Decent daily rate with nearby hotel discount. WiFi doesn’t reach all parts of gym. Otherwise good facility.

Jessi Fallon

Poor communication, and not always transparent about billing. Disconnect between club and billing department that results in account misunderstandings. Not an affordable membership.

Tyler Sanden

Hello GYMVMT, This is just a quick note of appreciation and gratitude to all of you at GYMVMT, and to your teams at the various locations. I can't imagine how difficult this has been for you and your business, with long shutdowns and inconsistent and sometimes ridiculous mandates from our provincial governments regarding how you're allowed to operate. I'm sure there have been many late nights and many troubled days over these past 13 months, and many long hours pouring through balance sheets and financial statements trying to make sure you'll come out of this mess as financially healthy as possible. I really appreciate how you've been pivoting and adapting to all of these changes in order to get your clients, like me, back in the gym and working out again. The latest reversion to Step 1, and the way you've responded to it is particularly impressive. Although the situation is not ideal, I can see that all of you are really trying to both toe the line in terms of what the government has demanded, and allow your members into the gym to continue working towards our fitness goals. Coming to the gym is a big part of maintaining my mental health, so I am very grateful for the efforts you have made. Please keep up the great work. Tyler

David Dai

Awesome gym, friendly staff and most importantly not as crowded as other gyms in downtown.

mel

This place is awesome! Busier than the Bay gym, but there's lots of equipments. Enjoy my last visit there.

Bree Braumberger

This is a wonderful gym full of professional and helpful staff! Lots of equipment to use and plenty of space on both levels. I train with Jorge and he is absolutely wonderful! Jorge is helpful, kind, and understanding and not afraid to push you to get the best out of your workouts! A very dedicated trainer who takes time to write workout plans and give plenty of advice! Definitely recommend him to anyone!

Anna Premyslova

I was considering joining and provided my email through the website (because of course, no price info available unless you agree to meet with them..) That should've already set off some alarm bells, but I was contacted by a rep and everything seemed fine. I forgot to reply for a couple of days and when I checked back, my email had 3 more unsolicited messages from the same rep, each getting pushier and pushier about when I'd be coming in. That really turned me off so i replied "Hey - I'm not loving this approach, I think I'll stick with my gym, thanks!" This is the response I got: "We are clearly not the gym for you if your not even willing to take a tour. I have many potential members who would love to see the facility and not drill me for pricing over email. All the best" Needless to say, im not sure if this is a joke or what, but I wont be joining..

Lorena Phillips

I’m not really a big gym fan. But things had to change when life decided to throw me 2 sons that I now have to keep up with. Enter WHC-Calgary Place - you can say I’m a changed gal! The equipment is new and easy to use, the trainers are awesome, the classes are challenging and fun, and the staff are extremely helpful. The steam room and the towel service are not bad either! They stock up the locker rooms with the essentials, so all you have to do is show up. I come at all hours of the day, and it’s always clean and welcoming. This place is perfect for the whole fitness spectrum: newbies, casual but committed and the big and buff. My only complaint is that they don’t have early morning classes. Other than that, this gym is pretty nice. Check it out! You won’t be disappointed.

James Inglis

Great gym

Dan Eisner

Great gym but missing a couple of things that I like. Specifically a punching bag and more ab machines types.

Alex

The General Manager is extremely arrogant and hostile. When I asked a few simple questions it was met with unprofessional behavior. I've heard this from a handful of people now so this isn't an isolated issue. I highly suggest this company consider hiring elsewhere, or assess why his behavior is the way it is. Not a good look for GYMVMT.

Michael Hall

I have been a SQUASH member at Bankers Hall for many years and pre-pay my membership yearly. Bankers Hall club was part of GYMVMT and they closed my club prior to selling to another company. They tried to move me to another squash club, Edgemont, but that location closed too. I asked for a refund of my remaining SQUASH membership fees (over $800) as they no longer have a squash club location. They will not offer any refunds for squash fees despite no longer having a squash club. They only have offered me other services which I do not want. Beware, they just say that my signed agreement says no refunds and made no effort to provide me with a viable option. All I ask is that they either provide me with squash courts or refund my money. I would suggest that you do not pay in advance for gym fees these days no matter how good the deal.

Collin's Shenanigans

Great place to workout

Jade Krogh

Nice views of downtown, infrared saunas and well curated stuff

Christine Ouellette

Staff is excellent, equipment is well maintained and clean, shower areas are exceptionally clean. trainers are a great group of people that are fun to work out with. would highly recommend this gym. ----c

Jeremy Wong

This gym is by far the nicest gym I’ve been to in Calgary. Tanner took such good care of me from my first visit and Dennis the GM keeps this place in top shape. Infrared sauna and towel service here makes this by far the most convenient place to work out!

Ally Li

The gym is conveniently located if you are downtown. It's new, clean and modern look. Tanner has been a great trainer.

Tom H

Trendy, a lot of windows, good, new equipment, gets a little busy during lunch hour.

Briguy 28ca

I love the new location!! Excellent staff, new equipment, and relaxing atmosphere. I would recommend you check it out on your own, you'll be impressed.

Mitch Dow

New and nice, don't like that it's split between 2 floors and that they don't have any treadclimbers

Kashif Siddiqui

One star less because it has dry sauna. Nice executive gym overall.

Lindsay Baty

The gym is really well maintained with all the equipment you could ask for and lots of space. The locker rooms are really clean and well stocked. The only thing I dislike is that they are kinda pushy with their packages. I have an autoimmune disease and a dietician I work closely with and they really didn't seem to understand a nutritionist wasn't an appropriate sell to someone like me. I'm sure the poor kid selling me the package was just following instructions, but they need to be aware of how this comes across. Otherwise, everyone else I've dealt with has been very friendly. If you want to cancel your membership, I found it easy to write a letter to head office (I was on mat leave and unable to make it down to the club) and it was hassle-free. This method is in your contract, just follow the instructions. ********* Edit: ended up canceling my membership again when they rebranded. Suddenly one of the trainers had all his private clients take over the gym and half the equipment. Made completing a workout impossible as they were hoarding all the weights and laughing about it. Awful idea, couldn’t believe they’d be okay with this. Moved to World Gym, couldn’t be happier.

Brandon Redjepi

Nice gym if your downtown

Ybis Perez

Very nice and clean place, all amenities are new and clean.

Michael Colbourne

Good facility, with new machines and minimal crowds (outside lunch hours)

Kent L

Nice new and clean facility. Friendly staff. Can get a bit busy on Mondays but that's the case for most gyms. Would be nice if they added a pec deck.

Morgan Robart

Terrible experience trying to learn about my options here. I used the contact form on the website, and they only offer a week trial or coming in for pricing. I was trying to learn about the personal trainers for my husband, so no use me going in for a trial myself. Gave me NO info and was rude when I asked to be taken off of the text/call list! Terrible sales process.

Sheldon Warkentin

Great equipment, lots of open space for free weights, friendly staff and members. The only thing preventing 5 stars is the demotivational top 40 ballads blasting over the speaker system.

Chris Berry

Good facility, very poor management. They not only continued to charge me during co-vid when I was unable to use the facility (you may have seen the CTV news story where they were speaking to a number of the gym's clients because they were extremely unhappy about being charged while not being able to use the facility) which I did understand to some degree even though over gyms froze client accounts, but after my one year contract ended in May, they continued to charge me. I know times are tough for everyone, but this is as shady as it gets. Extremely frustrated to say the least, I signed a 1 year contract and was told after my term ended that I would be given the option to renew, instead they just assumed I'd sign up for another year and kept charging me bi-weekly dues. I'm trying to figure out what I could have done differently to prevent this, but can promise you or any of the people I know will never sign up to use this company again. Very disappointed, Canadian Business is better than this.

Brandon Casey

Gym was a great location with great, helpful staff. Unfortunately I CANNOT recommend doing business with them. They called around about freezing accounts due to covid. But then a month later they quietly started taking payments again citing an email that likely ended up in junk mail. When I called to complain they didn't really care about the money they took without notice. Still have to make another payment to get out. I would have been fine with the payments if i knew they were happening but as it stands i was charged for a membership that I thought I didn't have and so didn't use any services during that time. Scumbag move especially during times when so many people are struggling financially. My fault I guess for not noticing the payments I guess, still pretty a bad way to do business though.

Fahad Atkins

Shout out to Nicole at front desk for providing me such great customer service. Also Sam is who you need you need to ask for when you have membership inquiries. She still follows up with me even after years of enrolling. Love this gym and esspecially it's friendly staff. Kind Regards, Fahad at House of Cars Chinook

Jacob

This is an awesome, clean and spacious gym with new equipment and a great vibe. The trainers and staff are professional, welcoming, and hard-working.

Hoda Raffa

love their personal training program and very clean and friendly staff

Ashleigh Barnwell

Great downtown club. The setup is perfect for a quick run to the gym during a busy work day.

Lane

The gym was nice, but never try to cancel your membership. The staff are very rude when you try to cancel, and the fees are very expensive. I won a free trial for the membership, but it was not free in the end. They told us that the cancellation fee would be free, and they never informed us that we would have to pay a $103 cancellation fee, plus pay for an entire month of $60 even though the payments were biweekly. Nice gym, however I would never return or sign a contract again because there is a lot of hidden fees in the contract.

Bob Redden

I've trained at this gym for close to two years. Trainers are great, gym is clean and well equipped. I highly recommend it if you are looking for a gym in the downtown core.

Chris Tobin

Very well run gym. Top of the line machines. Very clean and tidy.

Mazen Elzeiny

Nice Gym

scott wheaton

Decent club but the ac is cranked all the time. Even though winter. I find goodlifes are a good few degrees warmer and more comfortable temp to workout in.

cryingcow

great gym service. but a multi level lay out is annoying

G Philip Larson

World Health Calgary Place is a great place to have a gym membership! The facility is spacious, exceptionally clean, and well laid out. I have been a member and a fitness instructor in several gyms across the world, and this is probably my favourite by far and definitely the only one I have ever recommended as a member! One of the most important factors that makes it a remarkable gym is the Reception Manager, Scott. Scott makes it a point to know everyone’s name and ALWAYS greets you going in and leaving. This may seem like a small thing, but it means a lot and goes a long way in supporting retention and a positive and friendly environment. Well done Scott! World Health Calgary Place is Great Gym with Great Atmosphere, Great Staff and a Great Location!

Adam P

This gym is great if you're downtown. It's new clean and bright. They have two floors of an office building that was turned into gym space. One floor with change rooms, cardio equipment and a machine circuit. One floor with a group classroom, some machines and free weights including a dumbbell area, kettle bells and barbell areas. It gets crowded at lunch but out side of that hour there is usually no wait for equipment. Other amenities include towels, dry and wet sauna and laundry fit an extra charge.

Ruud van Buul

Please do yourself the favour of never joining this terrible company! It's incredibly hard to cancel your membership, they don't ever respond to emails, after they closed the Edgemont location there is no one I can contact about being reimbursed for the fees taken out after my gym closed down. STAY AWAY! Edit: I finally got a response (4 weeks later) and they said they can't refund my fees paid after the gym closed down, because there is a month cancellation period... I am so glad the Edgemont gym parted ways with this company!

Chris Allen

Staff are awesome. Its kept very clean. Would give 5 stars, but won't because after closing the Bay club to men, this location gets packed fast and there are not enough free motion cables or squat racks. Nice place though.

Rob McDonald

Don’t join this gym. They closed down the one at the bay and now this location has over double the people. Can’t even get a locker room or have space to change

Lud fx4yyc

Nice place but missing equipment usually found in other gyms, Old Bay Club & MacLeod Trail had/have a better selection of equipment.

Chris Shaw

I was interested in joining this club on a month-to-month basis, so I sent a request for information through their site and I never heard back. I then called the club and asked for information only to be told that before they gave me any information on rates I would have to come in and work out. Only then would they discuss fees. The fact that they were so evasive regarding the topic of fees had me concerned and I decided it was best to look elsewhere.

Tara Cooney

They can charge my card automatically after I cancel, but won't take the exact same credit card over the phone for me to pay the cancellation fees - therefore they have charged me again... I have been called out of town on a family situation that may require me to relocate out of the country. I informed World Health Club of this situation and requested that my membership be cancelled. They were unwilling to provide any kind of break on the cancellation fees even under these most trying of circumstances. I received an email telling me that it had been cancelled and to simply pay the fee - I had to get someone else to do it as I am out of the country and cannot go and pay in person at Edgemont. They have now charged me again for my monthly fee as they claim I did not pay the cancellation in time - I was NEVER informed there was a time frame this had to be handled within. However I had it handled in about 10 days. The service when they sign you up is all blue skies and sunshine, but they have no desire to be of assistance when you need to cancel, regardless of the circumstance. I guess that is the joy behind having a nameless, faceless email address that all these types of inquiries have to go through. Just a heads up, beware if you need something after they have you all signed up - likely they will find a way to just take more money.

Kathy

Great staff and facility. Nice and cool on workout floors. Lots of room. You'll hate it ;-). jk

Review U

Spend the money on home equipment or a high end fitness band for all the enjoyment going to this gym will bring you.

Steven Kim

Fantastic gym with new equipment and plenty of room in the heart of downtown Calgary. It was well worth upgrading my membership at WHC to use this gym. The front desk staff is friendly and the gym and the change room are kept clean. The weight training area has plenty of equipment so I typically can use whatever equipment I need without having to wait.

Grzegorz Suchora

Top notch, great trainers and all the equipment is new. Tends to get busy during lunch hours but a perfect iron paradise during off-peak hours. It feels great comming into a place where everyones smiling and happy. The trainers understand and help you push through your personal limits and all are very knowledgable.

Darcy Ren

I just terminated everything with World Health last Friday, and I will never go back to WH again. My conclusion and suggestion for the new comers to this place is that only taking their lowest package ( the one with bi-weekly payment of $42 around with full access of the facilities). If you want personal training, just pay as you go. The reason and full story of why I come to this result? Please read the following： Fairly speaking, my trainer is awesome. Calgary Place is the newest facility, and it is pretty well maintained. (that made them worth the last star) However, their management and communication is a mess. They were terrible at customer managing. I have started and paid the one on one personal training (PT) plan (The highest package they have). But, my trainer did not get notified of what I had, and I did not know what the session looked like (I was new, and I thought what I have is what I have gotten at that time) until a month and half after. I found that the training I have had was group training, which was the second level package, and it only worth half of what i have paid. I was a little upset, and I was like, group sessions were fun, and my trainer was very professional and smart. I like him to continue train me, and I have enjoyed my sessions so far. Therefore, I downgrade to the next package to continue working out. At that time I only used 10 sessions. However, they said my payments were behind, and I have to make the payment up for them to downgrade the package. Even if, I have paid twice of the value than what I have been trained. This has accumulated my rancor. However, I am a nice guy, and I paid it to get everything moving forward. Then, the most ridiculous thing happened. I kept my training schedule going with my trainer by using temporary chits for about 5 times while await for them to update my plan (that is a month's waiting) and none of them got into their system. So, my trainer did not get paid. Plus, in one occasion, my trainer and I found some of my used PT were miss tracked because their receptionists put my sessions to another Darcy's account. Instead of make their system correct, their manager, Lincoln, made the trainer and I agreed to wash of the 20 sessions to the new PT plan that I have paid ( the value of 10 one on one equals 20 of the current ones). The reason for make this agreement: I paid 10 which equals 20 of the downgraded ones, 5 sessions were not counted during the time of waiting their updating. 3 sessions were miscalculated to another poor Darcy. My trainer sometime trained me 10 mins more than they claimed 45 mins a session, which i have no idea what it should be for a normal session cuz none told me how long it would be. I assume it was an hr. Besides, Trainer got paid for the first ten sessions at the one on one rate already. This should be end of the story? Hell no, the total contracted session was 52 in total. Now, we made the agreement of wash 20 sessions. Therefore, the forward contracted balance should be 32 (52-20). But, they still make me paying my original contracted balance of 42(52-10). I have tried and waited 3 weeks for communicating their back office and the PT manager, Lincoln. They were kicking me back and forth saying they cannot understand the calculation. The Office saying I should contact PT manager, Lincoln, and he was saying I should talk to their Office, and compliance s h i t. What a simple math that you guys could not even figure it out, and you put your customer to do your communication job? Yeah?! Is this my problem or yours, should I get paid for doing this? I have paid my fine of bitching the contract for get rid of them, and I have to pay another month for ending this terrible experience with them. I did not take any PT sessions the week before I cancel it. When I ask Lincoln how many sessions do I left and still can use at the 'official end'. (you need to continue paying them for another month after termination) He told me I only have 4. shouldn't it be 4 +1? I am tired of talking with those dudes. Developed body with simple mind

Ahmed Iqbal

Wish I joined sooner! This is an incredible gym that is super clean and has great new equipment. A number of colleagues have join in recent months. My personal trainer Max Hall is awesome! He's super knowledgeable and has really helped me achieve my goals in a very supportive manner. Max is so good, that two colleagues and I now train with him. The rest of the team are awesome too. If your looking to get started on a goal or continuing your path - this is the place you want to be.

Tanya Brendes

World Health Calgary Place is an executive-level gym, very clean, convenient, and customer service-oriented. Personally, I am very impressed with the front desk service by Scott Weisgarber, the Reception Manager. The trainers are fantastic there, too. A special shout out to Jeff L., Sara, Jason O., Cory F., Catt W, and Kim T. Thank you.

Jennifer Ouellette

Best gym in the city!! Personable and friendly staff, clean and accommodating facility. Great options for classes and personal training!! I would highly recommend this facility to anyone looking for a great experience!

Joanna He

Sad experience makes me no longer want to workout again.

Catelyn

I signed up at HERGYMVMT last year after being referred there by a close friend. The bay club location announced they were permanently closing on June 1st, which is when I first requested a cancellation. My membership was transferred to the Calgary place location without my consent and they’ve been charging me the biweekly fee that I agreed on with a women’s only gym, not coed. I spoke with one of the managers there about how I don’t feel comfortable at a coed gym and considering the inconvenience of the gym I signed up at being closed down they would cancel my membership as I wasn’t the one who broke the agreement. He didn’t care at all about my situation and kept repeating I have to pay the cancellation fee even though I had been paying for my membership I asked to be cancelled in June. When I signed up at the Bay Club I had a great experience but it’s obvious now this company doesn’t care about you or your goals and honestly after they decide to cancel my membership I will never join another gym again.

eric ruygrok

Great downtown facility for all levels of fitness! No hot water in the men's showers after 12:30 on a weekday lunch hour though!

Gabby Verdicchio

When I noticed all my colleagues going to World Health during their lunch, I had to see what all the hype was about... and I'm glad I did! This gym is absolutely gorgeous, and boasts some pretty fantastic amenities; in addition to the towel service and steam room, WH provides hands-on, super instructive training throughout your membership. Big thank you to Julian who got my form in check and gave me some great pointers and additional workouts. If you're in need of a trainer, look no further!

Dean T

No deadlifting platform. Equipment is new but kind of cumbersome. Locker room needs bigger lockers.

Scott Baker

This is their second location down town but it is probably the best one in the city. It goes over a few levels and has ample space for anything you want to do. I normally visit the Edgemont gym but if I am downtown I will be looking for reasons to come to this one. ( Please understand I have very little interaction with staff and this review is entirely on the facility).

Cathy Genovese

Clean, great equipment, and amazing staff. The trainers are upbeat and make the atmosphere welcoming. Recommend see Kevin for your membership and Jeff for personal training.

Jacky Cheng

Joined this location over a year ago (most of my office are also members) and visit everyday. Overall, its a great gym with excellent staff. Very easy to recommend because its reasonably priced, clean and not overly crowded. New equipment is occasionally introduced (recently got a yoke and a tank sled), which doesn't happen enough at other gyms, if at all.

JF Roy

Great equipment and facilities. The gym overall is really good, 5 stars for the gym. The reason I removed 2 stars, is because of their lack of flexibility on cancellation fees. I paid 1K of cancellation fee ( around 800$ for personal training, which was honest and transparent because the contract said it was non refundable ) , and they also charged me a 30 days notice fee when it has been over 30 days I advised that I wanted to cancel ( that would be the only thing I would say that was not ethical in the cancellation fees ) and I paid for another month of gym membership after I said I wanted to cancel. It's a gym I would recommend, but just remember that they won't be flexible at all with cancellation fees and they could charge you the 30 day notice fee even if you advise them 30 days earlier that you needed to cancel.

Bushwagon

Excellent gym. Lockers + shower area are super clean and well taken care of.

Garry E Reimer

I am new to this particular World Health facility , having moved here from the Richmond gym so I could continue training with my extraordinary trainer Jorge Trasfi. If you are looking for results and ready to put in the work I guarantee you will see significant gains working with this amazing man !!! Jorge has many years of personal experience, relevant knowledge and extensive trainer education. Jorge is patient , kind and takes the time to personalize your training to help you reach your full potential in the gym !!!

Robbie Tisdell

By far the best World Health location in the city.

Skylar Anderson

Only gym for office workers, nice with towels services

kiran maharaj

Fantastic gym with great team and a special thanks to my personal trainer Max. I have seen great improvement in my neck pain. Touchwood now I don't get dizzy due to cervical vertigo and can sleep without worrying about hurting my neck. I may not have been able to lose weight (due to multiple health issues) but I feel stronger than before. I was never a gym person but I am into exercise and healthy eating now. All thanks to Max, he is very knowledgeable and pays attention to individuals need. My husband too has joined now and training with Max after seeing my progress.

Braydon Ouellet

Great gym with all the amenities! Scott and the front desk crew are extremely friendly and helpful. My trainer Steve is awesome and there for 100% support. Highly recommended :)