Reviews of GoodLife Fitness Calgary Stephen Avenue (Gym)

Chad Koski

I work out there often. Excellent location. Only problem is the minimal weekend hours, but I can deal with it.

Devon Coates

Very professional, on wish they offered an option to use credit cards for monthly payments

Bill Nalder

I run here when the weather is undesirable outside. Can get busy during lunch hour, on the equipment and in the change rooms. Headphone jacks on the treadmills are finicky but do work. Clean and the staff are friendly.

Kevin Kennedy

Atleast they have room, ( booking) only because the parking is horrible.

Rae

They have the most ridiculous cancellation policy. They kept charging me for another 8 months after I called in to cancelled my membership. NEVER COME BACK YUK! The gym itself is nice though.

John Manzo

Beautiful club in renovated early 20th century bank building. Class equipment, God-level showers in men's locker, everything top notch and on weekends unlike at the Mt Royal location it's not a bit crowded. I come to this location on weekends instead of my normal location at MRV.

Emily Allan

Very ornate and a beautiful place to work out. The free weights section however Is quite small and there is only two squat racks. It's very busy just before and after business hours so if you go late at night or on the weekend it's good.

Alfred

Very fancy and classy. Very well maintained and the people who works here are very professional. May we all cross paths again. it was a pleasure working with you all

Google review Reviewer

The gym itself is great. But I have no idea why they keep the lady at the front desk with the short dark hair and the wrist brace working there. Everytime I come in she is arguing with someone and there are multiple complaints and bad reviews about her. I have been personally been attacked by her on many circumstances. The last job she should be doing is anything customer service. Other than that great gym.

Kassra Mobini

Very large and airi but feels more like working out in a bank

Ashwin Shirale

Beautiful gym! I live closer to another one but go here: this one is visually stunning and you will often see people on the street peering in to admire the ceiling, pillars, staircase and other architectural elements within. Most staff are especially friendly and helpful. Shout out to Sarah (front desk) for always remembering my name, offering me a towel and wishing me an enjoyable workout, Emily, Amy and Gavin for their friendliness, Eoin for being open to discussing my training needs and the cleaners who have people constantly walking in the way of their mopping and polishing but always have a smile. A special shout out to Myles Stetch, my personal trainer who is by far the best trainer I have had to date and a kind gentleman. He is certified in Neuro Kinetic Therapy and Olympic weightlifting coaching and displays a great deal of patience and professionalism. Something to note: this location has more cardio equipment than weight lifting ones and can be quite busy around 5-7 pm

Grant “Blizz” S.

From a strength lifter: Go to the Eau Claire gym. This gym is meh at best. Free weights are just tucked in a corner room with 4-5 benches, there's barely anything for bench press and a squat/deadlift area... However, the one thing this gym does really well is Cardio equipment. Cardio for years, as well as their Fit-Fix workouts that you'll most likely be using as a substitute for the lack of racks and weights.

Emmet Adriaans

Beautiful gym with a unique vibe for workout! Front of house staff was super friendly and helpful (as I was visiting from out of town). No notable shortages in equipment for maintenance which is nice! This facility might be also one of the cleanest Goodlifes I’ve been to. A1 on cleanliness!

Laurie H

This location was horrible. And when I tried to ask and location for a free day to see if I liked GoodLife...no one ever contacted me back

Shane Westcott

So it's great that there are so many cardio machines but the weights layout is terrible. Put the cardio in the tight spaces and let people doing free weights have room to breathe.

Stephane Belley

Absolutely love this location. I love how it's in an old historic Bank of Montreal built in 1932!! They did a great job for the use of the space inside. Very close to the C-train as well which is super convenient for people who rely on Calgary transit. The staff are very friendly and helpful as well. ????

Navid

Working out in a bank, pretty awesome. Can get very busy

Carmen S

I've had Nathan as a personal trainer for over a year now. He's very knowledgeable and passionate at what he does and has changed my life for the absolute best, not only has he changed me physically but mentally too. I was very shy in the beginning, insecure of my abilities and of the way I looked. Nathan has pushed me to my limits in many occasions and has taught me that with perseverance, hard work and dedication anything is possible. He has started a fire in me to always do better whether that is training harder or making life decisions. I'm definitely not the same person I was a year ago. I feel very strong and with more confidence than ever. I will forever be thankful to have lucked out to have a trainer that cares so much about his clients and that is my biggest cheerleader even when things get hard and you want to give up. I don't know what I would do without him!! Also the gym is gorgeous and well kept.

Denise Leuschen

Looking up at a gold ceiling while stretching is like a reward

Rahil Ghatreh Samani

I am happy with this gym. I have been received so much guidance from Jonathan, one of the employees of this gym. I would recommend this place for those who are looking for working out in the heart of downtown!

Reemo

Awesome time

Peirce Ackroyd

Beautiful and clean gym

Aryan Tyagi

The lady at the front desk with short hair and glasses her customer service skills are horrible. I don’t know what happened to her but she is extremely rude and doesn’t even greet you on your arrival and when you leave. Her expression are horrible as well. I have been to many goodlife fitness across Calgary this one was worst. I hope the authority do something.

Erick Murphy

Pretty good gym. Aesthetically beautiful building. I find its geared toward cardio and trendy machines instead if free weights and heavy weight machines.

Stephanie Durand

Beautiful Fitness club. Has everything you need from Group fitness classes, Personal Trainers, free weights, weight machines, cardio equipment, showers, and sauna.

Ana Maldonado

Love it

Arlo Jay

The counter manager at this location called me after I left a bad review. She heard out my complaints, apologized on behalf of her staff, and took steps to make sure her staff knew how to better handle this type of situation in the future. Her empathy and understanding was much appreciated and I now feel happy to call this location my regular spot. Plus it is a gorgeous and clean facility.

Jesse McCallum

Beautiful gym. Quiet outside of peak hours.

Alyssa Wilson

What I enjoy about Goodlife gyms is if you're a member from another province, then you can simply drop into another gym in another city. I really like this location, the equipment seems new, not worn out like other stations. The only downside is when guys gawk at you while on the treadmill or elliptical but you can experience that at any gym. My friend and I used to attend during Monday evenings but it seems really busy during those times, I suggest you go earlier in the days if your schedule can meet it. The locker rooms are very clean too.

Bryce Bowness

Not enough weights also disgusting medical segregation

nicole parent

It's not particularly clean.

Beth Backman

How I wish this was my neighbourhood gym. I even have contemplated travelling to make it my home base. The change rooms are clean and spacious and there is a plethora of cardio equipment on the main floor. Some supporting posts in the middle of the room of the group fitness studio is a bit of a detractor.BUT i am so in love with the repurposing of this space (from a bank to a gym). I just love the vibe, the materials used in construction and just how awesome it is to stare up at that amazing ceiling (on the main floor).

Jaspreet Sandhawalia

good place in between downtown

Adrian Quiñones

(Translated) Excellent facilities, very good machines. ???? (Original) Excelentes instalaciones muy buenas maquinas . ????

Evangeline M

Staff are always friendly. Gym is spacious and beautiful inside.

Chris M

Aesthetically this gym is amazing - the downside is how cramped some of the areas get due to the covid restrictions right now, which isn't necessarily Goodlife's fault as i'm not sure how you would avoid that. The weight area upstairs in particular felt very grounded when I visited this gym. Lack of parking can be an issue too.

Phil Morin

Beautiful building in a great location for downtown fitness goers. As many other reviewers mention, it's very heavy on the cardio machines while the free weights are relegated to a small section upstairs. Avoid the noon-hour rush if you want any chance of using the flat benches or squat racks. There are tons of free classes for all levels of fitness. Staff are friendly & helpful. The dry sauna in the locker room is a real treat.

Jodi Berry

Beautiful, however there isn’t enough equipment and the personal trainers tend to hog squat racks etc.

Amy Pollock

Nice facilities, wide range of classes

Juan Rojas

Decent amounts of equipment (3 squat racks!), though more free weights would be nice. Helpful staff and beautiful decor dating back almost to Calgary's founding! And if you live poor work downtown, the location can't be beat.

Magdalena Kester

Best gym I have ever been to ...

Braden T. Batch

They don't have enough squat racks, and they don't let you drop weights...the weights have rubber coating and it's a rubber floor...but they put offices below them. Staff is only at the counter half the time...but pretty helpful when they are around.

Charlee Davies

The building is absolutely gorgeous, but since it's a historic building, maintenance is slow. Staff are polite and friendly. My only complaint would be, too much cardio equipment. I see my trainer Nathan pretty much everyday, and it's always the best part of my day... but don't tell him that.

Alex Xavier

Super fancy gym experience

Mags Larry

Fav gym love the staff!

Michelle Szkwarek

Andrew Complak has been a phenomenal personal trainer to my clients (I am a Physiotherapist). He has astounding knowledge and has the ability to collaborate with other healthcare professionals like myself to ensure his clients are well taken care of. I have complete confidence in him, and my clients all rave about his enthusiasm, knowledge and support! He is fantastic!

Guillaume Leduc

Great gym!

Kai Kang

Great gym

Travis McIntosh

All of the classes are fantastic. Staff always have a smile for you when you come in, and the building is over 100 years old so you feel like you are transported to a really cool spot.

Chelsea Giansante

I've been to quite a few gyms and have had 4 different personal trainers and I've definitely never experienced personal training like I have at this downtown gym. First and foremost, Nathan has been phenomenal. When I first started training here I had a different trainer who ended up leaving (for whatever reason) while I was on a break/vacation. Since having Nathan as my trainer, I have seen monumental improvements in my physical and mental health. First, physical health. When I started, I had issues with my wrist, back, and knees and just thought it was going to be a permanent thing for the rest of my life and to just be mindful with it. With Nathan's coaching I have had NO flareups in my wrists for MONTHS, my back pain is almost negligible, and knee pain is a thing of the past. Having someone who is focused on my posture and lifting safety more than just how much I can lift has been an amazing experience that I haven't had before. He is mindful of injuries, considerate when truly gassed or struggling, but he knows the right level of motivation to keep you going. Because of the focus on mobility and what area's to strengthen, I now stand tall and with my chest held high, because I can actually hold that posture without pain! The man is magic! Secondly, mental health. I know it is not part of his job description and is not something that most trainers seem to do (at least the previous trainers I've had over the years), but Nathan is attentive to my mental health and state, and always accommodates. He instilled in my breathing techniques that not only benefit while working out, but they also calm down some of my greater anxiety attacks. (Again, he is magic). When times are hard, he checks up on me and encourages me to get to the gym, even if it is a day of mobility more so than strength training, just to get me out of my slump and focusing on my health. He understand the human side of the business, and I think that is what puts him leagues above the rest of the trainers I have had. It's not necessarily about how much weight he can get me to lift, but about my overall health improvements, mental and physical. Lastly, HE IS A FANTASTIC HUMAN BEING. Seriously. He is professional, through and through, but knows how to build a report with his clients that breaks down some of the toughest walls to begin trusting his knowledge and experience and to leave the fear of the gym and the training behind. I've been terrified of doing some things (like dead lifts) and now look forward to them. I trust him that he would never put me in a position that I would get hurt or feel uncomfortable. He's he best trainer I have ever had. That gym has a great asset with Nathan. And the gym itself is pretty too. I like historic buildings and the fact that the vault is still in the basement is nifty. Beware of taking the stairs from the top floor to the locker rooms in the basement after leg day. It can suck.

jodi b

Great place

Ryan Wiebe

Parking is tough.

focus n fit

I work night shift so I Used to go when it’s 24hrs on Tuesday Wednesday Thursday but I have stopped going for a few months now because the worker i don’t know his name but he is very creepy A couple incidents has happened the last time I brought a friend with me and we where running on the treadmill and the worker was behind us stretching on the mat staring at us running I have never went back to this gym I feel Very uncomfortable going there now But other then that the gym is very nice and clean has a lot of equipment

Emma Layton

I love the building and the staff. I give 4 stars because they only have 3 squat racks that are conveniently taken whenever I happen to need them. Could have more, but idk

Mike Glover

Generally a good club. Facilities are decent but the locker room can be crowded and availability of free weights and equipment can be limited during busy times (avoid lunch hour and between 4pm - 5:45pm). Beyond that, has about everything you'd need for a decent workout.

sam aubin

Let's start with the good; it's a beautiful location. They have done a brilliant job paying homage to the esthetic of the building, as it is an old bank. Great marble entrances, very high end furnishings, beautiful space to spend time in. Very large space, the variation in the cardio equipment was great. The locker rooms are well setup and *very* clean, the same goes for the showers. No, to the not so good. First off, the weighted cable machines they have at this location are the ones that move with you. The weights on these machines are not designated by their weight, but by a number. I'm sorry, but unless you have a guide to what the numbers mean, I don't know how heavy "weight 15" is. Secondly, when I first got there I asked for a towel, they said it was a half hour wait and I could only have 1 as they have a low supply. When I was done and went for my one allotted towel, it took forever to get one as they were arguing with me about whether I had towel service or not, which I do. They said I could have one for a fee, which at that point I was like can I just please have a towel. I work in customer service, just call it if there's ever a disagreement and give the client what they want. The second floor is hard to navigate as it doesn't fully encircle the gym. As another reviewer said you have to be gentle as they have offices under the free weights. I'm rather disappointed as I've never had such a difficult time with Goodlife, and I've been to 8 locations around the city.

Arianny Marquez

I love this gym. It gets a busy around 4-6pm week days, but still the location is convenient and the gym itself is beautiful.

964 Entertainment (‪Creative 964 Studio‬)

THe staff is inneficient and disrespect and rude when providing answers , it’s a nice looking gym but the attitude of the staff makes it ugly, I worked out there for a few weeks and simple requests like blow dryer to fixed wouldn’t go through, they would ignore me and just go to their desk to chat, literally none of them do a proper job for a gym and personally somebody that have done sports and been an athlete for so many years and also worked in costumer service for many as well, this place is losing its beauty because of their inefficient staff.

Tyler Todd

Great place to workout

Carol Peck

Love this gym, everyone is awesome here, I love going and my personal trainer Clara is great.

Joan Luft

Needs a warmer atmosphere...not sure...

Joe Jeremiah

Excellent, new machines. Everything is up to date. 5 out of 5!

Michelle Hillman

In November I went to cancel my membership at this location and was instead convinced to just put a hold on my account. I said I wanted it held until the summer and was planning on using my schools gym. Two months later the hold came off my account without my knowledge or consent. However, I did not notice until August since during the pandemic no one was being charged fees. I have been charged extra fees. I emailed customer service asking for a refund and have received no reply. Don't know why the employee only put a two month hold when I clearly requested longer, and now I have to jump through hoops to get my money back. Uodate: They refuse to refund my money even though an employee accidently put a 2 month hold when I requested the hold be held in place for as long as possible. Was assured that the hold was done. Defs feel like this place is running a scam. Talk people out of leaving the gym so they can keep their money and talk them into a hold instead. Then remove the hold and hope the customer doesn't notice so they can keep stealing your money. This place is a scam. Avoid at all costs.

Leslie de leon

the place is right downtown the decor is an old bank so it's just freaking gorgeous best gym I've ever been to. The weights are a little bit lacking when it's really busy here just no space for many people so that's the only downside. Staff are wonderful here.

Christine Paterson

The weight section at the gym is too small, but if you are going for treadmills and cardio it's good.

James Cale

Good place in an attractive location downtown. Though more cardio than anything else it feels like. Definitely packed "before work, at lunch and after work" The pipes are original from the bank it seems so sometimes the showers might get cold, or the water taste is a little off from the fountains...

Harsh Thakur

Hands down the best gym I have ever been in my life. The best word to describe it is PALACE. The interior is so mind blowing and also it has all the equipments you need for an awesome workout experience

Taleb Ameri

Good feel. Glad they got new weights for the classes recently.

Crash Cours

Beautiful building. I usually go for a few machines, treadmill and spinning. I can't complain at all. The staff was polite, even if they are in the phone they still try and help. Love the layout, it all works for me. I haven't been to the free weights but the person who commented before me mentions them. Cheers!

Castles

I understand closing in response to the pandemic, but I do not understand closing without any notice whatsoever. All of my workout gear is inside my locker and I have no way of getting it. Members should have been given an opportunity to get their belongings. Please help!

Ally Houseman

This place is the COOLEST. I have visited this location many times but the novelty of the old bank decor still blows my mind every time. It is rarely very busy in the evenings and the women's locker room is very large and clean. A wise range of equipment can keep your workouts fresh while you stair at the beautiful golden mouldings and light fixtures. Super friendly staff.

Rosemary Orji

Nice place to work out. Although I don't think I'd become a member yet cos its quite pricey for my pockets at this time.

Bryan Sayas

Huge place. Lots of equipment

Adam Broniewski

Location is fantastic. Has a dry sauna. Some areas upstairs with free weights are super tight and hard to move around during lunch hour. Classes are good with decent instructors, although some of the visiting instructors filling in were SUPER high energy. Men's shower drains could be cleaned out and sometimes smell in the morning. Staff is inconsistent with their towel policy in the morning. Some staff seem especially extreme in their enforcement of rules. The vibe of the gym is great. Feels very classy as it used to be a bank.

Nabl

An old bank converted to a gym, it's a must see. But space wise, it's kind of lacking.

decaf espresso

the fanciest gym i’ve ever seen. i used to not enjoy coming here as it was always packed and not always the most spacious but now with all their covid measures i’ve been able to enjoy the free space inside. staff can be a little snobby but most of the time they’re friendly and professional.

Amarbir Randhawa

Cardio equipment is good but for weight training very limited space and equipment. Not even enough to support a couple of members at a time leave alone rush hour. No steam room. Sauna hardly works. Overall thumbs down.

Jay Wolf

Not really a gym, more of a hotel style fitness centre. Don't get personal training here unless you want to be treated as if you were dealing with a shifty used car salesman. Manager focus on being a top sales club and not on client results. Pretty much the goodlife mentality

mike matthews

This is a great gym, equipped with new machines and knowledgeable staff. That fact that it is in a nice venue with clean tasteful amenities does not take away from its functionality as a gym at all.

Dany Salesse

Terrible customer service

Ajinkya Jadhav

Loved it! I got the corporate discount! You should check this out!

Dan Juricic

Not a lot of squat racks or equipment to use. Golds gym is a much better gym if you are serious about working out.

Sim Khela

Yaseen and the night crew make it a fantastic experience to workout at this gym. The place is built for a Russian Oligarch with 40ft high gold ceilings and great staff.

Neervan Anooroop

I am already a member of goodlife fitness from another city and i was told that i needed cancel that membership and pay the membership fee again only because i'm in a new city. Also, the gym is very limited in terms of weights. Overall, I found the service too business minded. The lady at the desk was really friendly but the fitness advisor was too pushy and barely acknowledged me when I said I did not want to enroll.

Alexander Nachef

The building in itself is beautiful enough to go back to minus the gym. ADD A GYM AND IT'S THE GREATEST PLACE EVER! The trainer quality there is above and beyond. A very knowledgeable group, they all have extremely great qualities and strengths. There is a trainer there with a big beard, he's amazing too. Definitely recommend going there for personal training!

Tania Largo-Afonso

My favourite goodlife - the staff are so friendly and the gym is never too packed!

Devin Holmes-Smith

Ive had a great experience workout there, the staff is wonderful, knowledgeable and professional. Highly recommended to get personal training at this location!!

Chris

Ever since Goodlife Fitness opened this location on Stephen Avenue, it has been my favourite location. Having opened in an old bank and heritage building, there was a lot of concern about how Goodlife would handle re-configuring the space as a gym.... In the end, they configured less than they restored. The original plaster and lighting from the bank hangs overhead as you work out. The only knock against this location is its lack of a hot yoga space, which they have added to some of their newer gyms elsewhere. Otherwise: Great atmosphere, awesome fitness classes, clean gym, well kept locker rooms, and awesome staff. Full five stars.

Blue Heater

It used to be a bank. It can get really busy. But if you go late at night or early morning, you might get the place to yourself.

Anna Tan

I've been training at this gym with my personal trainer, Myles for several months now and its been fantastic!! Today I down 20lbs and its all thanks to Myles' coaching, dedication and commitment to helping me. I've been at my company for 10 years and I recently found the courage and self esteem to apply for a new position (and I got it)! I really enjoy working out with Myles because he's so easy to talk to and he really cares about my progress. He not only trains me but he educates me when we are in strength mode or endurance mode and what that all means. If you're looking for a great trainer that has your best interest, go ask for Myles! In regards to this particular gym, its so unique. I love the proximity to the Ctrain and its right on Stephen Ave. The facilities are clean and there is plenty of staff available to help if you have any questions. The staff are friendly, polite and easily approachable. I never felt intimidated or judged when I'm at this gym. There have been a few times I forgot my towel and they have no hesitation in lending me one. I know they aren't suppose to but it just shows their customer service is 100% Thank you Myles and Goodlife!!~~ =D

Hadi Elkeesh

Honestly the best gym in calgary, especially going in during night time. None of that egotisitc behaviour, and the staff treat you like a king especially the dude with the braids.

Mohammad Tavallaeinejad

Very nice and friendly staff. I had a great tour with Jonathan, very patient and energetic! The gym itself is decent with super high ceiling, very much apricated during the pandemic.

Sarah Bell

Needs more spin classes. Consistently packed but someone’s only one or none a day.

Sarah Webb

As a Goodlife member of nearly a decade, this is easily the best Goodlife I have ever been to. Not only because it is architecturally beautiful, but the staff are extremely welcoming and warm. I’m so thankful to have this as my home gym!

Ran Feldesh

Wow. If you are a tourist visiting Calgary AND a Goodlife member, come here for a work out session.

Christopher Orr

Wow they did a good job retrofitting the old bank building, loved my first spin class

kim harvey

beautiful!

Mia Pinsent

I think it's one of the best Good life fitness facilities out there (I have visited over 5 of those throughout AB). Very high ceilings and posh looking main hall with cardio equipment, mostly friendly staff (somehow creates a lot of "headspace") I enjoy body pump class - in my opinion the greatest body pump class is lead in that gym - on Thursdays at 5 30 pm (at least compared to the ones I visited by deerfoot mall, canyon meadows, 17th ave); very motivating coach!

Dilendra Wanigasekara

Great gym! Wish there was a dedicated area for parking but the gym itself is awesome. Lots of space and super high ceilings

K Fremont

Great location and staff

Norm Norcross

Good gym

Adam rhind

Love this place :)

Charles Watson

Nice and clean place to spend few hours in , every day

Zaina C

A beautiful gym, great layout but could use some more machines.

George Popov

Great gym, friendly staff, fancy building. However, awkwardly placed freeweights, not enough strength equipment, and dumbells only go up to seventy.

Cashin V

Super classy place

Thomas Sanchez

So, if you are looking for a place with nice staff and warm atmosphere I definitely recommend GoodLife Fitness Calgary Stephen Avenue

Destiny Mercedes

Excellent place for physical fitness. Love the variety machines. Love the massage beds. Overall very satisfied.

Erin Matheson

Don't let the outside of the building fool you; they've converted and old bank into a Goodlife. The inside is really nice, and everything is still pretty spotless and new. Two group exercise rooms, lots of cardio and cable equipment. The only complaint I would have is that the free weights area is quite small (the upstairs area). There's only two squat racks and two benches, so if that's your go-to area, be aware you'll be waiting for equipment for a while during busy hours. That being said, if you work downtown and have a Goodlife membership, this location is worth checking out.

Parfait KASSE

Interesting

Abs Charger

Amazing!

Sheldon Warkentin

Very open, lots of equipment, friendly staff. Could use more space for free weights.

Art Serov

If you are looking for cardio machines come here and rejoice in the classic aesthetic of an old bank. How ever if you are looking to train using machines or worse yet the free weights, you are in for waiting in LINES. Yes, people will lurk around and crowd the very limited and small amount of space available for racks and any sort of equipment. If cardio is your game, once again, this place is for you.

Lloyd W

I just want a gym membership not interactions with pushy and rude salespeople.

Israel Garcia

This guys don't respect their own policies. They will tell you one thing at the the club and their headquarters will say something different. Go for another gym.

Shawna Bennett

The gym is beautiful and generally not packed but agree with most reviewers the layout is terrible. If you want to lift free weights or use the squat rack don’t go at lunch or right after work or there’s a good chance you will have to cycle in every 10 minutes on an available bench, or not at all, barely any room to stand behind a bench in the mirror either... Before it opened , and in the original floor plan, it looked like they were going to put most of the circuit machines and the cardio theatre on the mezzanine level, which would have made a lot more sense. Now there are just vast aisles surrounding the main floor cardio equipment where they could put many more squat racks, free weights, dedicated benches and essential equipment that’s missing from the gym. I guess upstairs is the only wall suitable for full mirrors but that could be fixed with a double sided free standing wall somewhere in the middle of the main floor. People on the street want to see iron being pumped not people slogging away on the elliptical. Get rid of a few elliptical machines and do it Goodlife, please pretty please!

Kathleen Vissani

The Stephen Avenue location downtown Calgary is so immaculate I feel like I'm working out at a palace! They have a new TreadClimber new machines... I love that gym!

Sandeep Kurumbhatte

Not as per good life standerd

Joe Guevara

As a visitor from Toronto, this gym was an attraction of its own during my visit to Calgary. Apparently this was a converted BMO - still has the original vault and fixtures which made working out here really fun. Especially liked the touch of keeping the 60s vibe on the signage. Only downside was that there wasn’t a ton of new weight equipment (like the padded lifting platforms) in other gyms. I worked out here post vaccine passport so the gym wasn’t busy at all (lol).

Justin Todd

Perfect for me. Work / live downtown, so may as well work out downtown too.

Kristina Tustin

Great location and great staff. Always friendly and helpful with any questions with the rules changing booking and masking. They have always been really polite and helpful to work with members to find the best outcome for everyone.

Kandi H

Beautiful space, it is one of a kind.

Wade Chernobyk

One of the nicest gyms that I have visited.

Nik

I usually go to the Goodlife in the Brewery District in Edmonton, but I was traveling through Calgary to visit my friends and stopped over to this Goodlife. It’s by far the coolest Goodlife I’ve been to. I love that they kept the old Bank theme inside and haven’t turned it in to a ‘modern gym’. The weight section was a little small, I imagine during peak hours this would be a bit of an issue. Loved the locker rooms and the converted bank vault downstairs. Great location, I would definitely visit again.

Joshua

The experience at this gym is extremely dependant on what time you go. Early morning workouts don't have too much competition for equipment, but noon and early evening can be quite overwhelming. The equipment is new and in good shape, with additions and changes to equipment type, this gym has become more functional over the years. Free weights are in a tights spot, but with some courtesy the experience is enjoyable. The setting is excellent.

M Leahy

Like this club but it is time to move to the next phase of reopening - no 30 min shutdowns, sign up for general workout area, or limit of 60 mins. No other clubs are operating in this manner and they are operating safely. No provincial guidelines require you to operate in this manner. We are 2 months into reopening!

Micheal Northson

Very poor service on the managers side of personal training. Eoin the fitness manager was very rude and clearly more worried about money than the service. Haven’t gone back since. Was warned by others on this issue at this gym, and definitely wish I listened.

Ulises Ortiz Glez

Excelent place to workout

Chris Daud (cgames)

Big space lots of equipment

Becky Ferguson

My go to gym during the work week. Loads of cardio equipment, however, they need a bigger weights section. During the week it's almost impossible to get near the free weights. They offer loads of different classes that are spread out during the day. I will be renewing my membership this year.

J. G.

Good spot for workouts.

Ryan Khan

The front desk receptionist - Sara - female with short dark hair and glasses wearing a wrist bandage - has to be the rudest individual I've ever met. The most outright racist person you will meet. Asks me if I have towel service every single day.. because I am not white!! When asked her that she literally asked me yesterday, cant she remember the face. if she cant, why be in reception?? She replied I have to check and a guy walked in right infront of me and she hands towel. I mean LITERALLY INFRONT of me!!! I can freaking afford a towel service!

nathalie g

I’ve been training here for about 2 weeks and I absolutely loved it! The vibe is so boujee and low key! I love that this place is not busy which I love! Shout out to Vanessa for showing me her skills of personal training!! ????????

Rishabh Batra

The worst customer service..Paula from the front desk agreed for wrong charges but shared good life can't do anything for money already charged.. Have send repeated mails but no one reverts...it's been a month!! Iam still getting charged after discontinued the membership.

judy clare

Speedy staff, attentive cleaners, lots of space in the change room.

Brittany Johnson

Being a huge history nerd, definitely the coolest gym to workout at! The original bank building makes working out here more enjoyable. Gorgeous ceiling! Always clean and super friendly staff at the desk!

Brent Whiteley

45lb plates here are insanely annoying to put on the barbells and take off, you need to use their red olympic plates but they have hardly any of those so you're stuck with the most horrible 45lb plates. Personal trainers are super annoying here. They have their clients do kettle bell walking workouts etc near the squat racks and it blocks you from doing deadlifts, also the only space to deadlift is just outside the squat racks but the personal trainers training clients on the squat rack are standing way back so you can't use the space. Gym is amazing for cardio and if you go at the right time everything is available.

Michael Chasson

Great gym. Great staff.

Jeffrey Kidd

Beautiful gym built around the historic bones of the bank... However, absolutely terrible cluttered layout with no room for free weights, ridiculous Hoist "rocking" equipment, sweaty crowded humid change rooms with zero ventilation, the entire gym already smells like a locker room after the world's longest hockey game, and the typical Goodlife overweight self conscious trainers... But hey, it's convenient

Roger Moore

This location is awesome, the layout is good, and everyone there is very friendly and cool EXCEPT for one girl who is a complete rule Nazi at the front desk. Unlike everyone else who works there she prioritizes following 'policies' to a T, even at the expense of customer relations. If you want to use a 3 day pass you'll have no problem, unless she's working, in that case you better make sure its not close to expiration, has the correct location on it, you know what trainer gave it to you and have a legal witness to you receiving it or else its a no go- which totally makes sense because turning someone away at the front door on a technicality is far more beneficial than potentially acquiring a new customer. If you want a towel she will perform a full background check including (but not limited to) actually pulling up your account to see if you have towel service and ensuring you've only grabbed one that day; surprised she doesn't pull your credit score and ask for a co-signer to ensure you return it. The rules are the rules and I understand that, but also for sure calm down, you're running a gym not a maximum security prison and it leaves a real bitter taste in your customers' mouth when someone power trips over tiny things like that. Other than that element, great gym.

Janet Maclean

This particular location is sub par. The staff are amazing and as always the fitness classes rock (although I wish they were full length classes). The part of the gym that is really lacking is the space. There is NO room for free weights, ab work outs, stretching etc. The change rooms are absolutely horrible you are shoulder to shoulder the entire time trying to access your locker. There are big useless cushions that block access to the lockers so you have to hop over them or ask people to move while they are getting naked. The change rooms have NO ventilation and with the hair dryers going constantly it's like a sweaty steam room. I will be ending my membership as soon as the gym in my office building opens up. It is unfortunate because I really like other goodlife facilities, I just think this one is a huge swing and a miss.

kadreena s

Someone from you location called me and when I told her the plan options she offered were not what i wanted, instead of offering something better or graciously accepting. she laughed at me! rude, uncalled for and disgusting business practice. when I called back the same woman claimed I was rude to her, when I had simply stated I was not interested in a sales pitch and that I just wanted straight numbers and facts, She also claimed the laughter was "background noise" I've spent plenty of time one phone lines, its easy to tell when someone laughs directly into the phone. This woman claims to be a manager, Goodlife time to work on your management team then.

王胤

Was treated with disrespect and dishonesty after joining the gym 2 weeks later by the same sales person who seemed to be super nice and friendly when selling me the membership. However want to say thanks to the receptionist girl with long hair who helped to solve my problem immediately and the manager who called to explain and apologize. That's why I give a two star instead of one.

Trevor Lappen

This gym is always way too busy and not a gym to go to if you drive

Peter Milligan

The front desk receptionist - female with short dark hair and glasses wearing a wrist bandage - has to be the rudest individual I've ever met. Sneers at everyone, rudely stares at members and is overall an unpleasant person. The rest of the staff and the gym itself is fairly good but it can be tough to see past someone as off-putting as the receptionist.

Derek Dafoe

Dumbell and free weight area is very small and tough to get a bench. Change rooms are hot, cramped and not well ventilated. Other than that it's a very nice gym with friendly staff.

Douglas Anderson

Beautiful building and equipment but some of the Personal Trainers there act like the building belongs to them and are quite rude. When you're trying to work out they act like you're impeding them training their clients and leave their stuff all over the place. Definitely going to train somewhere else.

Mona H

The gym is alright no issues with working out there, that's why i am giving it two stars But DO NOT book a trainer with jonathan he lied to me about booking me in when he actually didn't and wasted my time because i do not live anywhere near this gym! Very unprofessional behaviour and i was not happy about it.

Mitchell DD

It's a great gym. Firstly, the staff there are really chill. A few do try and push that you need a trainer, but it's all good. It's their job. Besides that, they get pumped seeing your results and always greet you with a smile. There will always be bros at a gym. That's fine. They like to walk around carrying invisible watermelons and not wipe down their machines, though. Thanks, Douche Baggins, now I smell like ass sweat and Axe spray. Nothing to do but watch them throw towels on the floor in the change rooms at the end of a workout. The bros don't take away from the experience of the place though. So many machines you could ever want to use. Depending on the time, all used up. How nice! That's really nice to see. A gym that busy is doing something right. It gives the other gym goers opportunities to try other machines. The rowing machine handed me my ass a couple weeks ago! The price is great. Very cheap. For a busy downtown gym, I was really surprised by that. That's why I signed up for two years. I'm taking advantage of that. Don't be fooled by the negative reviews. A gym is what you take away from it. If you go by a rude staff member, the locker room smell, not enough free weights, too many people blablabla, you'll be missing out on a nice gym with people who mind their business and staff willing to answer any questions. My only small complaint is the hours. I wish it were 24/7! Maybe lack of staff, security, etc. prevents the potential. Who can say. The area does get sketchy in the late hours.

Sloan Moore

I went in there today late afternoon to look around and noticed that the trainers are wearing Toronto jerseys? So you’re downtown Calgary advertising another team??? Ya I’ll sign up at Anytime Fitness and will advise the same to my coworkers downtown.

Melissa Blondee

DO NOT WASTE YOUR MONEY OR TIME WITH GOOD LIFE OR THIS GARBAGE LOCATION & SLEAZY TRAINER, MIKE. During covid I was Swindled into a gym training membership by some guy named Mike, told me at the time my training would only be for a mere few sessions, however that was not the case. It was a years worth of Level 4 or whatever at 500.00 bi-weekly. During Covid, Goodlife would send out emails notifying customers that their membership would be frozen till such & such date. However, that was no the case what so ever as they would unfreeze it during certain times take the 500.00 delegated for gym training however gyms were closed and supposedly my trainer would set up online sessions, not ONCE did he contact me. Not once. After months of realizing now that I had probably about 20 sessions of training, I called the gym to notify them I was moving back to BC, where at their locations it was MANDATORY to be vaccinated. Goodlife customer service didn’t really have a option for me, and choose to continue charging my credit card without any options. I decided to close my account and pay the full 2500.00 Cancellation fee, even though I STILL had about 20 sessions left but I decided to forfeit this as this gym has the WORST CUSTOMER SERVICE IVE EVER DEALT WITH IN MY ENTIRE LIFE. So I made the call and cancelled everything to do with this gym… or so I thought. Two weeks ago I received a email, a email ( not even a phone call to notify me that I have another payment due, I shrugged it off thinking it was a mistake, however just this past Friday I received another email stating I owe double The money. I’ve gone back into my history of emails during covid & received countless emails restating that my account was frozen, however after just reviewing my bank account noticed that GOODLIFE had no issues double dipping into my bank account while sending emails notifying me my account was “ frozen.” This is by far the WORST GYM, I would never recommend anyone to come here. There are plethora of awesome independent personal trainers in Calgary, those who won’t rip you off especially during a pandemic. - disappointed with this Gym. Horrible customer service, and would not recommend MIKE to anyone. If ANYONE is looking for a personal trainer, I would recommend IG : UGBfitness on IG, I believe he used to work for GL, before quitting & going independent. I’ve worked out with him a handful of times & what I can tell you is he’s very professional & you don’t feel ripped off when leaving a workout.

kailee cheung

I had called 20 minutes in advance to make sure I was able to drop in, asking if I needed to book, have ID ready etc. They told me I was definitely able to come and drop in. I drove and found/paid for parking and went inside to drop in and they told me the person that was able to help me drop in left 10 minutes ago. This was around 730pm. I explained that I had called and was promised to be let in. The front desk lady was short and unsympathetic. “There’s nothing I can do for you” is all she said. She seemed happy to turn me away. I told her they should have disclosed I would only be able to drop in if I showed up in the next 10 minutes and she said “they leave at different times of the day so there’s nothing I can do for you here.” Anything I said she was quick to dismiss me by saying there is nothing I can do for you. Really unhappy I commuted and paid for parking to be greeted so harshly.

James Cheung

Awesome location. Good range of equipment and classes if you're into that. Don't really deal with the staff much as they're usually with clients.

Chanel Chalifoux

Love this club but it's always busy af in peak time hours. I try and go after lunch to avoid the rush. Wish they'd get more music instead of playing the same 20 songs

Stacy Vanderburg

I love going to this GoodLife location. It is very centrally located, right by the c train line. It is very beautiful inside which inspires me when I am working out. There are lots of classes that happen here and the staff is very friendly. I just wish there was parking to drive to it on the weekends.

Ishan Aggarwal

Very nice gym and mostly pleasant staff but the 1 lady on the reception. I have been to many locations in Edmonton and Calgary and by far the rudest GoodLife team member I've seen. She accused me of having entered "false" information onto their system as if I have any access to it. She yelled at me constantly repeating the problem I had stated to start with. I failed to understand why should I pay a drop in fee when one of her colleagues failed to properly renew membership. After a long day at work, didn't feel the need to explain someone manners so walked away from them never to return again. Very unhappy guest and business associate.

Harvinder Bains

Most beautiful building ❤️

Marion Airdrie

Awesome place to go

Lyman Pearce

Set time is a berry good place very supportive

Katrerina

Jonathan is super pushy and signs you up for the platinum membership option and doesn’t inform you about the other packages available. He also promised a free gym bag, tank tops, coupons for GMC and protein shakers which I never received after 3 months of membership. Calling the customer service line is not an option and the front desk staff can’t help you with any billing problems and refer you to call a number that doesn’t work. The hours for this location are a joke considering other locations in Calgary are now back to 24 hours. Closing before 5pm is such a joke for a gym.

John Eltom

Jerry was amazing at fixing my locker issue this afternoon I arrived at the gym only to find thst my locker combination wasn't working I was very unnerved as she assured me to have a good workout and she would have it resolved, she was focused and resolved my issue in minutes she is a very good energy

Stewart Gates

To expensive and they only allow 1 hour workout if you can even get in at all. Clearly Covid originally had some affect on them but they charged the full price despite being closed for 9 of the past 12 months, and only being open until 9 PM when actually open at all. So this place is definitely not a 24 hour GYM.

Rich F

I don't like the shower

Jane Lo

I like this location. Usually quiet in the morning but busy after work. Well kept and maintained. One thing they need is better ventilation, it gets hot and steamy upstairs and downstairs and can be quite discomforting. Staff are super friendly.

Colton M

Good place to work out, but there is no parking.

Martin Bernal

(Translated) A very complete gym meets all my expectations! 100% recommended (Original) Un gimnasio muy completo cumple todas mis expectativas! Recomendable al 100%

Jannatul Feardous

Good and small place to workout. Staff is usually friendly but it gets busier in the evenings , sometimes long waiting time to get your weights.

Jessie Sommers

The Fitness manager at this location I believe his name is Owen is a piece of work. Only cares about the money not his clients or members. Recommend going else where to avoid being scammed with training and for a more positive gym experience

Meri Sarkisian

Got a membership yesterday at this location, Laura - the girl who was assisting me was wonderful. She was very kind, funny and understanding. She went through my goals very professionally and understood my approach to fitness and gym right away, so she recommended a membership that was perfect for my situation. Stefan at the desk was adorable too, he had a very nice chat with me and was just very lovely. Thank you.

Lane Larochelle

Decent location, friendly staff. Really cool aesthetics of an old bank. 3 power racks, alot of cardio equipment, good range of kettlebells, minimal room room for stretching always full at peak hours. ** Don't like it when you squat or deadlift in socks.... kind of a joke, policy not stated anywhere.

Scott M

Beautiful space, very limited area for free weights but theyre doing the best they can with the layout in a historical building and cater more to lunch hour cardio crowd.

Maan Gill

Love this gym! Very friendly and professional environment, super clean, took great initiatives to make the most out of Covid restrictions. I'm usually really self-conscious when I work out but the staff here really helped me overcome the difficult relationship I had with exercise.

Neda Ziaei

Warning: long + detailed post! TL: DR - good location + hours + staff, worth upgrading to Premium Membership due to price differences, aesthetically the nicest gym you will ever go to, mostly clean location. UPDATE: hours have been updated online...see pic. Detailed Review: I've been a member with this gym in 4 major cities/3 provinces across the country and this is aesthetically the nicest GoodLife gym I have ever been to! NOTE: this place is SO nice that people are constantly taking pictures so if you are sensitive about your photo being taken then beware! Yes, you need proof of vaccination, even to just enter the premise for a tour! Staff at front desk are nice and approachable if you have any questions or concerns, and it's usually the same 5-6 people so you always see a familiar face. This location has change rooms, showers, dry sauna (UPDATE: sauna now works but according to other gym members it has stopped working in the past...) lockers (bring your own lock) massage chairs (never used them myself but have seen others use it), personal trainers (good deal right now when you sign up, I've seen many new people with trainers lately) bike room with virtual/on-demand classes, free weights area on upper floor with other gym equipment, main floor has tons of cardio machines (treadmills, bikes, stair master, etc) stretching area, and various equipment/weights/machines to help workout all areas of body. Also some classes still running during COVID but they're all during the day but I think they also offer virtual/on-demand classes? (on lower level where change rooms are). "Designated" lockers available for rental $10 biweekly in a seperate area on lower level. People who go to this location are diverse in age/background/body types/fitness goals and feels welcoming as a result. Everyone seems to be wiping down the stations they use with the exception of dumbbells + weights used for certain workout equipment like the squat machine. Some people struggle with social distancing especially in the free weights area and in the "20 minute workout" machine area in the back of the main floor, and sometimes on the treadmills. Hours of operation during COVID for this location and gym are definitely better compared to their competition in downtown Calgary, but they are closed on some holidays such as Thanksgiving. Do your research for prices when you're on their website as some locations, including this one, charge more for the base fare "Essential Membership" (as your "home gym") compared to other GoodLife locations ex: $26.99 vs $29.99 biweekly. It's a $2 difference biweekly if you upgrade to their "Premium Membership" which allows you to use other GoodLife gym locations across the country ex $29.99 vs $31.99 biweekly (also should have towel service but supposedly not available during pandemic?) For me, it was worth the upgrade only because the base fare was already expensive, but if this location had the $26.99 biweekly option then I honestly would've stuck with that instead and be stuck using this one location as my "home gym". You can technically be on the "Essential Membership" and use other locations but each time you do they charge an additional $5. I have seen staff a few times clean/wipe down equipment, the lockers inside of the change rooms, and the stairs between the upper and main floor when the gym is in the last 1-2 hours of closing, and have also seen the cleaner sweep/mop the main floor but I don't think they do the lower floor/stairs (I've seen the exact same clear plastic wrapper from a straw on the stairs 5 days straight on the lower level...) I don't think showers are cleaned, or at least not very often based on what I've seen these past few weeks. Overall, I recommend going to this gym and this particular location!

Mary Apolonio

I only go there for sauna and rpm workout. I'm just disappointed that thier sauna is not working. And when asked, they give a lousy excuse that the building is old. I hope they do something about it.

yatna patel

The workout area and premises are really good with maintained hygiene in changing rooms and all the staff is really helpful. However NEVER TAKE YOUR MEMBERSHIP with JOHNATHAN, he will not give you full information and will sign you for premium or ultimate membership without asking your preference, and will deny to change it even if its his fault and won't even tell the manager about it. I had that issue, however the manager handled it properly and figured it out for me later on.

angela holzapfel

This is a very small gym and it is very busy at noon and immediately after work. So, if you think you shouldn't have to wait your turn for a squat rack or bench, or are too selfish to work in with someone, you should probably go to a different location. The staff here is very friendly. The trainers are great and they will answer questions from anyone who asks. The front desk staff say hello and goodbye, unless they are all busy helping clients. It would be great if there were larger weight areas but they have to make due with the space available. The old bank is a beautiful setting and is bright and airy. If you can come in an off-peak time, you won't be disappointed.

Thomas Bauer

GoodLife on Stephen Ave downtown is the best GoodLife in the city by a mile. The staff are very friendly and helpful. The gym is professionally run and always in great shape. If you are worried about your safety during the pandemic, GoodLife has an excellent set up in place to keep you safe and healthy while you build that six pack back up. If you are considering joining GoodLife, go to this location and ask for Jonathan! He is always very helpful with any questions or issues I am having and especially helpful for new members.

M M

Staff hides inconvenient conditions to get a new member

Andrew M

This is the most ornate GoodLife in Canada. It feels more like a private club than a gym. It would not be out of place for someone dressed as a butler to offer you a glass of scotch and a cigar between sets. The four star rating is because the equipment selection leaves something to be desired. I did not have to wait for a squat rack or bench at 6am, but someone working out in the afternoon might have a different experience.

Henrey Bosburgh

“Eoin” the fitness manager has ruined this establishment. Should be fired immediately for treatment of employees and members. Do NOT go here, for leasure or employment.

Thomas Rodgers

This Goodlife location has some of the worst client-relations I have ever experienced in dealing with any business. The staff will refuse to offer solutions to any problems with respect to bookings, memberships, etc. The most common answer you will hear from them is a “no” with respect to any request. I should note that the Mount Royal location, on the other hand, has wonderful people working there who strive to assist as much as possible. If you call Mount Royal, they will help where Stephens Ave will refuse to do anything.

MG DC

High ceilings and a lot machines and access to transit made this place 5 stars

Olivya Miller

The manager at this location is super amazing, and even though I was going through a really complicated process with some mistakes, he helped out with no questions asked. Highly recommend going here, especially if you’re cancelling a membership. Thanks so much????????

Chynna W

Average gym! Pre-COVID they were the only GoodLife who charged money for towels. Post-covid they don’t have any foam rollers (unlike all other GoodLifes). Consistently under perform compared to other GoodLifes.

Jason

I love working out at this location. It is not your average-looking gym... it's beautiful inside! It is in a great location in the middle of Stephen Avenue so it is easily accessible.

Kyle Wilson

Really great gym. Criminally under used. I go around 4 every other day and never have a hard time getting on the equipment I want to use. Staff is always really friendly and supportive. My trainer Nathan has transformed my body... And has a beard shaped by the Gods! That being said.... Don't start going around 4.... Pick a different time. 4pm is mine!

Roger Kamel

A little more expensive than aue clair.no track

SNV L

I have been with Goodlife over 2 years. I really enjoy the membership with Goodlife due to reasonable price and convenient where have lot of locations. I enjoy work out regularly. However, the time changing for workout recently does not fit my workout schedule. My off work is 4:15 and arrive the club is 4:25. unfortunately, they only allow till 4:45. Therefore, I decide to cancel my membership. When I call in the guy told me I can't not cancel and get refund due to I paid in full and corporate membership. The guy try to convince to put on hold until December or next year. In this case, I need to stop workout? that is not really responsible answer. When reviewing the corporate membership's advertising, the web stated "When employees live the good life, so does your organization." and "Give your employees the good life with exclusive Corporate Memberships that help them stay healthy for less." How can this statement reflect Goodlife is truth? just ask to put on hold and stop the workout? does this make sense? This is not the way to do business. The cancelation isn't the reason I don't want to go or make excuse to get refund but this is due to your business does not have the fitting time to allow me for workout. I won't and never recommend any friends, families and employees to sign up and especially pay in full for this stupid cancellation rule. I already paid a full year with only use for few months. The rest of the money they will take it like robbery...…...

Graham Jones

Great clean space ... could use a bigger free weight area

Dave Anderson

Great location, newer equipment, clean, and pleasant staff.

Harvey Harvey

The actions and service of this location is exactly why I am canceling my GoodLife membership. The short haired motivator named Sarah has made quite the name for her self, I have heard from multiple people who are canceling their memberships as a direct cause of this employee and the managers response. If you are going to stalk members around the gym and write them up because you believe they didn’t wipe off equipment good enough, good luck keeping members. I sincerely hope that once the membership base shrivels up that head office shuts this joke of a gym down.

Samuel Clayton

Terrible gym and even worse staff. I am from Edmonton so I have only worked out here once, but the gym has a terrible layout, and the area to do compound lifts is incredibly small. The bench's are literally pushed up to the wall so it makes it nearly impossible to have a spotter. I had a terrible customer service experience with Jonathan who I assume works on their sales team. I was asking what the rates were for each of the membership packages (Essential, Ultimate, and Premium). He said I needed to come in and meet within the next 10 minutes for him to provide that information. Extremely pushy high-pressure sales that forcibly left me speechless. Aside from the very cool old bank atmosphere, I would not recommend GoodLife Fitness in any way.

Jeff Y

Excellent location and friendly staff..Gym area is always clean. Great job during thr pandemic on maintaining safety protocol.

Ebony Hayward

Best gym I ever went to!..love????

Rebecca Civitarese

Beautiful gym! Always enjoy working out here

Tony Irving

I enjoy this location. It is clean and equipment is plentiful for my routine. I don't agree with the reviews complaining about the front desk lady with short dark hair. I have always found her to be pleasant and polite to me. She seems to be a hard worker too, as I often see her on the floor cleaning, putting items away and restocking sanitization supplies. Overall a great gym