Reviews of Fitness World (Gym)

Mariel

Awesome gym! I've been training with Jodie for a few weeks now and she's always been patient with me and pushes you enough for a great workout! ???? Absolutely lovely staff! Friendly and easy to talk to if there's any issues that come up and i think that's what makes this gym great ????????

Judy Ban

I’ve had an excellent experience training with Kat here, I can say she’s one of the best trainers I’ve worked with so far! She really takes the time to get to know you and your body. My favorite aspect about working with Kat is that she tailors the program not only to my goals, but also in consideration of my physical weaknesses and my abilities. For example, we worked on improving my squat form because she noticed one of my legs have tighter tendons than the other. My form was better after day one! Kat is funny, energetic and above all super motivating! She has my absolute recommendation!

Mridul Rawat

Great gym with great vibe!

Samantha Tan

I was training with Jodie and it had been such a rewarding and fulfilling experience! She goes through each workout and explains it which helps a lot to understand how to do it right. I saw improvement on strength after the sessions. I had so many questions and she always answered it with details and patience. She shares what she knows and makes the effort to send the info that explains more about it. You can feel her passion and she does what she can for us to be able to use these knowledge for a long time. She makes me look forward to each training sessions! Thank you Jodie! :D

Marcus

*Update Jan 5 2021* Got a call from Ben - seems he replied to my email but I did not receive it. We chatted a bit more and he was able to help with my membership inquiry. *Previous review posted Dec 2020* Does anyone work here ?? I sent email about my membership no replies . I call in and finally get ahold of someone , I'm told I need to come into sign some paperwork. I come in and there's noone at the front desk , waited 30 mins and no staff were around . Sign says they're cleaning . Walked around to try and find staff cleaning and there's noone around . So either your staff dipped or they're working out and not wearing a uniform.

Mic Bourdon

Haven't actually been to this location before but looking at the recent 5 star reviews WOW! I better make my way over! New owners Queen!!

Kranthi K

I was signed up for the gym in the month of April 2021. On June 1, I was debited an amount of 52 CAD from my bank account towards fitness world. I immediately visited the fitness world gym and asked them to refund the amount as I do not want to continue going to gym. They denied my request initially. I then pleased them to refund. They then asked me to fill a form and provide the details for refund request. Why would any one pay towards annual fee when they are not willing to continue going to their gym. The staff always lied to me that their manager is not around. I requested them to have their manager called me. But the manager never called me. They r just sucking up money from people like me. Absolutely pathetic service and no respect towards customers. They are all lying that their manager is not around. Please do not ever sign up with them. Tc

Paula Stabenow Rino

Staff is very friendly and there is a great environment. I have PT sessions with Jodie and she is great, very knowledgeable and concerned with my progress!

Tami Hassett

I have a back injury that assisted in some weight gain over the last couple years so I decided to get a trainer to get me back moving and ensure I didn’t aggravate my injury further. I trained with Matt and we had amazing results! I lost almost 10% bf and 25lbs in my first 7 weeks with him and i was not killing myself! Since I have lost another 10 lbs. Matt is a nutrition specialist so he gave me education and made me a diet plan that was macro based which made it easy to be consistent and assist in my results. He also gave me the tools to make my routine a habit. I highly recommend you work Matt if you are looking an amazing trainer that can teach you how to make fitness a lifestyle not just a fix! PS - they have upgraded a lot of their equipment and have been doing reno’s on this location so it’s just getting better! And the new management makes for a great upgrade!! It’s more caring based than numbers like it was in the past! Big progress for sure!

Imran Jaffer

Amazing welcoming staff, and super clean facility! Was very impressed with their Covid procedures and had a amazing workout!

Rachel Spencer

Continue charging you after cancelling membership, then are impossible to reach by email or over the phone.

Ivy Archer

I’ve been working out with my trainer, Andrea Xie for abt 2 months now, and the experience has been incredible. Andrea is extremely patient, positive and supportive in my fitness journey. Working out with her has helped both my mental and physical health, and healed my relationship with food. After struggling with diets, food restrictions, excess/harmful exercising, Andrea has helped me fixed my metabolism and gain strength. I am now eating twice as much as before, but still loosing fat (+ building muscle)! I am strongest I’ve ever been (and still getting stronger each day), and I feel the best I’ve ever felt. Thank you!

Lance Tuazon

Best location! Best people! Cyril you helped my mom BIG TIME, for that I respect you homie! You’re the best!

B W

My first day here.. I came in at opening and the place is total chaos. Weights everywhere, complete mess. There's also a loud buzzing noise coming from the speakers in place of music for the past 40 minutes. I've been trying to find a staff member but no one is here? I don't think there is any staff here or else I assume they would be hearing the buzzing noise and turn off the speakers Very bad first experience... Hoping it is better in the days to follow since the location is convenient but I can't imagine keeping a member ship here with the club in this state.

Janani Ravikularam

I’ve been training with Raf Malcolm for a few months now and he’s a fantastic personal trainer! This is my first experience with a PT, and Raf has been conscientious, super knowledgeable, and I see him go above and beyond for all his clients. In addition to his skills as a trainer, Raf is also kind, approachable, and flexible. While staying on track with my goals, he’s always mindful of my schedule and other commitments. His approach shows that he clearly cares about his clients’ goals and wants to support them as fully as possible. With Raf’s extensive experience working with folks at all levels, and his caring approach, I would recommend him to anyone. :)

Mike MacAlister

Ever since this place reopened it has been fantastic. Great staff, great vibe, and awesome setup!

Dila Yilmazer

Nice gym and great manager

Astou Thiam

Great place to workout ????

Abhishek Pawar

Been training with Cyril for over a year now. Lost 25 pounds and concentrating on developing my core. He’s an excellent trainer and works really hard to find an exercise that suits your body and flexibility. He continuously updated the routine which never makes gym boring. Will always motivate you and pushes you to be at your best! Great experience!

Andrew N

Fernando is the best trainer there by far. He knows what he is doing, he got me in pretty good shape, like in Jerry Maguire SHOW HIM THE MONEY.

Stay Locked In Podcast

Huge facility!

Ramon Nakiri

I’ve been training with Fernando for the past 3 months and he has been awesome during my fitness journey. I’ve seen incredible results so far and it’s only the beginning. I can’t wait for our next session , keep up the great work Fernando.

Jasem Mosavi

Good gym and service is great

Bijal Patel

Good gym. Maintains covid policy.

Deepak Sood

Poor management

SNSTR

Great environment, friendly staff, would 100% recommend this gym to everyone. I've been training with Fernando for a while now and he always keeps me on track. Whether it's training or nutrition, he always pushes me to my highest potential. Even the most basic exercises would seem tough to me, but looking at how far I've come with the training makes me more excited for gym sessions. Fernando keeps me motivated at all times, he takes his time explaining the form of the exercises and keeps the workouts interesting by switching them up once every while. I am becoming more comfortable and confident with my body shape and strength, and I thank him for that!

rodolfo oceguera

Friendly staff

camille dupont

Just finished my 6 week PT program with Jodie, and she is just the absolute best! A pleasure to be around. She's patient, motivating and extremely informative. If you're looking for a personal trainer, I recommend her 100%. (:

Umang Popli

I go to FitnessWorld at Kingsway location. I had 3 incidents where a trademill broke during the workout session. First one, the belt came off and I saved myself from falling off. In second situation, trademill got heated up and stopped instantly. Third time, the trademill started shaking like anything. I reported all the 3 incidents to Gym staff. They did not bother to get that fixed nor were compassionate towards it. I asked them to talk to Manager and they won't share the manager's number (understandable) and therefore requested them for a callback from the manager. Unfortunately haven't received any correspondence from any staff of the Gym. The gym staff is not at all professional and do not care what there customers go through. They don't even get the equipments serviced. In last 3 months in gym, I have seen atleast 6-7 equipments getting broke and till now none of them is fixed.

Can Eris

I mostly review gyms based on the management and the members *Management doing an OK job, many areas to improve, most of the weight machines in operation which is a good sign. *Brand new tanning machines is the worst improvement can be ever done. Takes a massive space in an already croweded gym with many members and personal trainers. Cause of skin cancer. *Front desk always positive and welcoming. Literally best part of this branch. *Cleaner lady checking/refilling all the hand sanitizers and paper towels frequently.- I appreciate for the hard work <3 *Most of the members have no gym etiquette, they don't put the weights back their place-the worst branch I have seen so far. Sometimes teenager groups workout with people of 7. Somebody needs to tell them it's really possible to workout individually. We don't hangout anymore like our ancesters did-early humans I mean *There is always an annoying static noise coming from the speakers which I don't know if it's a white noise trying to make agressive weight slammers to "chill bro" state *To add, weight racks have no tags-machines too, so it makes the situation more chaotic.-Since you charged me $52.49 for yearly maintenance fee can you please put those bloody stickers and help us to organize. thankyew

DARIO BRITOS

Te he gym is good but the maintenance is bad. I asked several times to the staff to fix the assault bikes that both of them are broken, one has no battery and the other has a lose arm. Also I saw other stuff like the scale also broken and there is. I mechanism to report something other than telling the stuff for them to write the complain on their invisible typewriter

Mitch’s Kitchen

The facility is very well maintained. The staff are very friendly. But the one that’s standout the most is my trainer Cyril, I’ve lost 35 lbs ever since I started. He helped me to become better version of myself. Now, I am more confident than ever.

Sami Ozen

I have been working with Fernando for 2 months now. I got really good results compared to my previous experiences. So appreciated to his knowledge and help as a personal trainer. I highly recommend him????

Sumon SM

I like Fitness World. The gym has everything I need. The staff are friendly and helpful. Workout areas and the bathrooms are clean. I like the vibe, it’s hard to explain; I guess I like being there. But they could use some extra space. Special mention for my trainer Hailey Kim. She is very knowledgeable, friendly, and knows how to motivate. I tried other trainers before at different gyms, but did not click with them. Glad that I got her as my trainer. With her help I am making steady progress towards my goal. Most importantly, she makes workout fun. She also keeps in touch throughout the week. This is huge for me. I didn’t have this level of communication with my previous trainers. I can ask her anything at any time and she’s always very responsive; goes above and beyond every time. She’s always checking in on my exercise and nutrition routines. She’s the best trainer by far, in my experience.

Jasmine Kia

The staff are always nice and helpful; the gym is pretty clean and is a safe place for everyone. I’ve been training with Hailey for a few months and she’s amazing! She’s a very professional coach and an inspirational person. Would 100% recommend her to all of my friends!

Thamiris Borges

When I first came to Fitness World I wasn’t sure about hiring a personal trainer, but I met Fernando and he changed my mind quickly and I can say that was one of the best decisions I could’ve made. Fernando is very knowledgeable and make every session very fun and enjoyable. I highly recommend him.

Kat C

Had an amazing experience with my personal trainer Fernando! Very professional and made me feel motivated. I always look forward to my next training session. 100% recommend !

Diego Cardona

Great Gym. I am 100% the parking lot is always full because non-clients park there, but that just comes to show how incredibly positive and friendly the team is. I had never taken personal training until I signed up at fitness world Kingsway. Jodie has been with me since day one and boy is she the best personal trainer. She is definitely the best personal trainer in this location. I used to not be able to do a single push-up, now I ca do 30 or 40 in a row, no problem

Cinaa M Hoorang

Fantastic Gym

vida de peão de obra no Canadá Zoi

(Translated) Vancouver Best (Original) Melhor de Vancouver

Saini Sanjeet

Good fitness centre easy on pocket. they are following covid protocol and there is not to much rush, everyone can find equipment based on there interest.

Somya Shrivastava

I did Pt session with Jodie Lee at Fitness world. She is an awesome trainer and very knowledable about proper techniques and posture of all the exercises.

Patrick

Used to be one of my favourite gyms to go to! but now: Gym smells like onions, rooms have terrible ventilation. machines are poorly maintained and it closes at 10pm on weekdays and earlier on fridays and weekends. bathrooms are are also notably gross. bery definitoon of “you get what you pay for.”

Parmis Atashzay

I can honestly say I love this gym and everyone who works there. I've had Kieran as my personal trainer for a while and I have seen such improvements starting from only a few weeks training with him. He listens to your needs and pushes your limits until you get the results you have always wanted. I totally recommend this gym and Kieran to anyone who is trying to achieve their goals.

Angelica MacDonald

An amazing place!! I recommend it to anyone who’s looking for a new gym.

Yun

Most of them are really nice. Couldn’t believe one of staff’s attitude that is not professional to your clients. I hope she will stop and speak respectfully.

karen de francesco

I have been a member for almost 30 years and after Covid I was feeling pretty low. That’s until I decided to get a personal trainer and I met Kieran Kelly. He is such an amazing trainer. He is 100% supportive and inspirational. Not only has my health improved but my mental health as well. He has made me look at my relationship to my health, fitness, and nutrition in a positive way that is literally changing me life. I recommend to anybody wanting to embark on a new fitness journey to request this young man. Thank you Kieran for all that you have done for me. I look forward to continuing this fitness journey with you.

Dominique Larouche

I like that there is a women's-only section! However, the machines are quite old.

Vincent Li

Been loving my sessions with Fernando so far! He’s really added a lot of value into my workouts, and I’m starting to see great results. He’s the GOAT!!!

Barbaro

Is impossible to contact customer support, I needed to call the location in specific and in order to cancel my membership they made me come to the gym in the middle of this pandemic to collect my signature. All this technology and they told there is no way they can email me the form so I can signed with out having to come.

Queenzy Joi Teneza

I like the gym as it was spacious. Fernando was the guy who showed me around and handled my complimentary session as I was new in the place. He was nice. I just hoped that the session with a private trainer would’ve been less expensive as I am a student and working for my tuition and rent myself.

혜진Jin

I really love the place for women, but the smell all around the gym is a little stinky.

Raheem East

Was a great experience being here for the first time. Great gym , very clean , friendly employees and excellent equipment. Fernando was a great when he gave me my first training. The man really knows his stuff ????????

Sima k

Very big but old and outdated and very dark and gloomy need alot of updates

Tamara Nee

If you're looking for a dedicated and attentive personal trainer, you NEED to find and work with Fernando Guimaraes! I've had a few different personal trainers over the years, but no one really has been as caring or motivating as he is. He always makes working out really fun! I was honestly scared to have another personal trainer based off of previous bad experiences leading to a knee injury, however, I took a leap of faith when I had a chance to do a session with Fernando. He really helped me improve my mobility and strengthen my knee. I'm almost back to 100% and it's all because of him! I've had more progress with him than any previous trainers that I worked with before. Whether you're a beginner or someone that already has some experience with working out, I HIGHLY RECOMMEND him to anyone looking to further their fitness goals.

Chris Walsh

I love the fitness classes and friendly staff

susie kim

Machines always broken that do not get fixed and too many ppl over capacity of gym

Matt van Dinther

Great gym, great people. Been going for 3 weeks and half the staff know my name. Kieran is a wicked trainer and will make sure you can't walk the next day. Matt the assistant manager is a chill dude that remembers people instantly. Ben the general manager also super chill and takes the time with anyone who asks. Gym just got a refit, looks great. New equipment, and lots of it. Most gym goers are masked up which is required in certain areas but most just use all the time. Lots of cleaning supplies around. Don't believe all the negative reviews about payment - there was commotion around when Steve Nash was liquidated, give it a shot yourself and make your own opinion.

Ming-Hsun Yang

Great gym. My personal trainer Cyril is professional and knowledgeable. Very nice trainer !

Mathew Nee

Shout out to Fernando (personal trainer) who has helped me reach goals I haven't been able to meet for awhile now. I feel stronger and faster - which will no doubt translate well to the sports I play. If you want results, I highly recommend seeing him for a session.

manpreet kaur

I have been training with Cyril since 5 months now.He is an excellent trainer.Honestly I am not the one who is big fan of gym and exercise and I was not even sure that I could make that far but I did it only because that I have an amazing trainer who always keep me on track . He is flexible ,versatile and professional .

Mike Ruppert

COVID 19 SPREADER FACILITY, I am now sick and I knew it all along, the management only cared about the number of members to the point that careless people is all the club had, groups of Mexicans training in 10, some covid denials without masks and so on, I am on my bed as I write this review while blaming myself fir bringing this bad situation on my family, I should of stopped going there before it was too late. This location is 10000 super spread and once open again, covid will eventually hit again.

Eric Larocque

Great gym, amazing equipment and the staff is unreal. its extremely clean and well kept up. Highly recommend this gym if you are in the area!!

Sam Well

I have Fernando Guimaraes as my personal trainer for many months now and I can say that he is one of the best I’ve worked out with so far. He is very communicative, energetic e definitely knows what he is doing. His advice is spot on and personalized. I’m very happy with my body and Fernando is big part of this achievement. Thank you!

Christine Delaney

This gym offers a professional and extreamly friendly atmosphere. Ever since I started with my PT Kieran Kelly I have been seeing serious results! He has a great outlook on a programme and has helped me so much words can not describe how much confidence he has given me in my own body. Great gym????

Bojian Li

Clean and well managed gym. I have been training with Kieran Kelly for 4 months. He is a motivating and inspirational PT and I would highly recommend him to everyone who wants to gain strength and muscle.

Matt Kadolph

If you’re on the fence about getting back into the gym, Fitness World is THE place to go. Friendly and professional staff, welcoming atmosphere, and tons of options for whatever you’re looking for. Highly recommend to anyone.

Dirtrally Khelni

Dumbest employee - Ali somethin

Chris Bell

Ben helped me get signed up with a membership and i couldn’t be happier with this place!! 10/10

David Fairburn

I was in there and the toilet was blocked and urine all over the floor. 1.5 hours later it was still there. Mold in the showers in the past. Disgustingly dirty.

Haris Sohail

Awesome gym, friendly staff. I don't say much but they always give me a head nod. The equipment is sanitized frequently and they just got new equipment.

adrian jay olivares

Fernando is amazing! He really helped me figure out my needs and set my goals on my fitness journey. Highly recommend!

Navjot Nijjar

I do Pt sessions with Jodie, and she is amazing. I’ve gone through a few different trainers within the last year and Jodie is my favourite. She really takes her time explaining and teaching you the proper techniques/forms of all the exercises. Jodie is patient, motivating and makes exercising a lot of fun! I really enjoy my sessions with her. Before I started training with Jodie, I had very weak wrists, upper back/neck pain, and no upper body strength. Jodie taught me strengthening exercises for my wrists. I have no more pain and I can also do proper push ups which I never thought I could do before. I am loving my progress, I have become so strong with lifting heavy weights, which alleviated my pain. I feel more confident at the gym while working out. Keep up the great work Jodie you are appreciated.

Dylan Campanaro

Amazing people and gym!!

Catherine Kretz

I have been a member of Fitness World for 27 years. Recently I had a miscommunication on membership problem, that they resolved quickly and professionally. I love the Burnaby gym and hope it will be around for another 27 years!

Paige Almond

Amazing gym. The best experience. Very very clean.

hussain haidar

If your looking for a gym this is the place. The staff are very welcoming and friendly, the atmosphere is filled with good vibes and the facility is very clean. Very impressed with how they run things. Highly recommend!!

s m

just alright. good prices but indifferent management leads to a lackadaisical staff

shaddad sanu msr

Best gym in town

Sae R

Too crowded, wish they wud open for longer.

Noemi Belleza

I have been training with Cyril for almost a year now and it has been a great journey . He is very professional , an excellent trainer , very patient and definitely know his craft and always on top of everything. Cyril always have my back and he always make sure I get a good workout at the same time he makes it enjoyable. He is not just an excellent trainer but he also make sure I stay motivated and make sure I stay on track. I was a newbie with personal training when I started training with Cyril and a bit apprehensive and scared of lifting weights but now thanks to Cyril guidance I have gained body strength and more confident working out. Cyril is the best and highly recommended 100%

Michelle Weisbom

I was hesitant about signing up for a membership at Fitness World considering the negative publicity of the former chain. The manager Ben was very straightforward with the different membership options and we agreed on one to best suit my needs. I have frequented some of the various locations in the city but Kingsway gives me the best vibes. The staff make you feel very welcome and know practically everyone on a first name basis. They’ve gone out of their way to make the gym feel like a home, all the while making members feel safe during these unfortunate times. The staff are on the ball with everything, whether it be updating signage or topping off cleaning supplies. Adding to the awesome service, they are improving the aesthetics of the location and are receiving upgrades. “Teamwork makes the dream work” seems to be their catch phrase and it’s definitely working for them. Thanks guys for doing what you do!

kevin lee

Louis and JP are the best workers.

Donal Kiely

Great gym. Excellent state of the art facilities. Kieran is an exceptional PT, he helped me in so many ways. He has built my confidence by showing me the importance of looking after my body and improving my physique. I used to be scared to take my top off at the beach, but now, with Kieran's help and guidance, I have overcome my insecurities and am making serious gains. 10/10 would recommend.

Anthony Guarino

Visited this gym for two months while temporarily living in Burnaby. The gym floor is big and spacious, so spacing can easily be maintained. Washrooms and change rooms are in need of updating, but nonetheless, a decent gym and worth the price. Cancelling my membership was also no issues.

Gyanesh Mishra

Best gym in pandemic coz you don't have to worry about booking a slot. It does have some structual damage which makes it unpleasant

Darcelle Basran

Staff are amazing and the club is always clean! Following COVID protocols and procedures very well.

Homayon Azizi

It Was a great experience join this gym . Great gym , very clean , friendly employees and excellent equipment. I have ben training with Kathryn Lepage for two months now . She got me in pretty good shape and what I was looking for .She is Very patient , professional and so friendly If you're looking for a personal trainer, I recommend her 100% . Thank you

Nick F

I recently came to Fitness World for some personal training and I met Fernando there and we've completed 3 sessions together. Fernando is kind, caring, and really went the extra mile to put together a plan that was best suited to my needs and goals. Fernando spent a lot of time with me to improve my form and has given me the tools to make me feel good about my body. I am excited to continue my fitness journey with Fernando and highly recommend him to anyone who comes to fitness world.

Caroline Declercq

Was a member of Fitness World Burnaby location for only over a month and not a stranger to gym environments, I have to admit that I am not overall happy with the experience. I tried to get in touch with the manager regarding an incident (apparently having a phone call with your family is not tolerated by some people inside the gym, though it is a gym and loud music or dropped weights are expected ) with one of the member and never got a returning phone call, after calling many times, and leaving a message, to explain the situation and how ridiculous it was. I am not looking for a refund, just some customer service care, but apparently, this is not how it works at this gym. Not impressed at all, I have to say, and pretty bitter about it. I am switching locations, so hopefully the one downtown is better.. Fingers crossed.

The Group Account

On top of being a subpar facility the lack of enforcement of covid protocols by management takes away from my enjoyment. Club 16 is better anyways

Sarah

I’ve been working out with Fernando for a bit now and he’s really taught me a lot. He’s very knowledgeable and so much fun to work with. I recommend him to anyone looking for a personal trainer!

Janna Crockett

I just had a wonderful experience with Darcella (I hope I spelled this correctly). I have memberships to 2 gyms and she is the first person I’ve seen who has taken the time to go around the gym and remind people to wear their mask properly. It made me feel safe and I thought Darcella handled herself very professionally during the encounters despite one member challenging her. I spoke with her after my workout and thanked her for going through the gym and ensuring our safety. It was great to hear that she does what she does in order to protect the members, staff and herself and it was upsetting to hear she gets a lot of pushback from some members who feel that the rules don’t apply to them. Fitness world is lucky to have an employee like Darcella! Keep it up :)

Amanda Wong

I completed a few training sessions with Jodie and believe she is an amazing trainer. She is kind, patient and extremely knowledgeable. I can say that Jodie genuinely cares about her clients as she was able to carefully listen/answer my questions even after each session had been completed. I learned a lot from Jodie - she taught me how to do each exercise correctly with form, helped me come up with workout plans and gave me a lot of informative tips. She definitely helped push me out of my shell and I feel more confident in myself when it comes to heavier lifting now. I really enjoyed my sessions with her and definitely plan to take more with her in the future!

Ancheta Lifestyle Coaching

Great gym, great staff! Would deff recommend training here ????????????????

Dustin Sorenson

I've had Cyril as a personal trainer for a while and he's been great. Always on top of keeping my workouts laid out for the week, and asks if I've got any questions for him at the end of every session. He hypes me up during harder workouts and is always ready for the assist.

gabriela babun

Great experience!! Had my first personal training session with Fernando and it was amazing! He is very patient and professional. 100% recommended ????????

Seamus McLoughlin

This place is too small for the number of customers they have. You couldn't swing a cat in here. Good luck trying to get on a bench or that in the free weights area.

Raghad A

Super busy and crowded.

Pat John

This Gym is fantastic, staff are so friendly! Gym is always clean! Kieran is a fantastic trainer in this gym! I recommend him to any new member who is wanting to start their fitness journey and is wanting to reach there maximum potential!

Ciaran Oconnor

I became a member of this gym 3 months ago and its the most welcoming gym I've ever been in!! All the staff knows my name and greets me each time I arrive! I bought personal training in the gym, my trainer is Kieran and he has helped me reach my main fitness goal of putting on some muscle mass! I thought I knew a lot before going into the gym but Kieran has made my training become a different level! I highly recommend this gym!!

Alchemy

New staff are great, spoke with Ben about my membership and he was very caring and helpful. Looking forward to getting back into the gym!

fabbiha tasnem

This gym had all the equipment I needed, and the staff, namely Ben, was especially helpful in showing me what certain machines were for, as I am a beginner. Clean environment as well!

Huy Ta

You guys should ban the old guy that has the ball with him the whole time, he’s messy never put the weights back and alway slamming the equipment and it’s annoying for others

Tyler Leonzio

It’s a decent gym, but I’m giving it only 1 star for the following reasons: 1) I went in to cancel my membership over a month ago and signed the paper work. I am still being charged cause they don’t have that cancellation on file, so I will be charged for another month even after trying to cancel in mid April. 2) when I was going, I would go during the week and get in at opening. It was a regular occurrence for at least once a week that they: opened 10-15 minutes late (not a big deal but at least have accurate hours) or not show up at all to open in the morning.

Cheng Ying Wu

This is the review for trainer Kat LePage. I initially signed up for PT because I have hip mobility issue which hinders my ability to perform heavy squad and deadlift. I was hoping to have a trainer specializes in functional training to improve my form, and ultimately, my lifts while prevent injury. Working with Kat, I could tell she knows her stuff well, and even better at applying her knowledge in training the movement. Mostly I would say I'm a fairly seasoned weight lifter, but with Kat, it is like breaking the old and bad habits in order to rebuild a better safer foundation. Sure the self-esteem can be crushed from time to time, but I can definitely feel my hip has loosen up and my movement is more fluidic without causing any pain in my lifts. As a person, Kat is passionate toward his role as a PT. She's very patient with me at time of struggling. She also puts her client's safety as her priority and did not force a movement if the movement itself is causing discomfort/pain. She's also pretty funny person to talk to so the time I suffered while she's watching didn't feel too bad. I highly recommend working with Kat if anyone wants to improve their forms in lifting, which, to me, is more important in long run. I know I will incorporate her teaching into my own training in the future. Be sure to communicate your need with Kat properly throughout all the sessions so she can adjust the program accordingly. 10/10 will definitely sign up with her again.

Brandon Ly

Love this gym! The people at the front desk are really helpful and understanding. I had a talk with the manager, Ben, and we was very helping in resolving any issues we had previously.

Jeff Chan

Could enforce more COVID friendly rules at the gym. A few staff / people seem unaware that masks are needed when walking around, and you can only take them off when you're on a machine.

Sydney S

Great gym - excellent equipment, always clean and they truly care about their clients. Ben, the general manager, provides outstanding customer service and is always willing to help. Strongly recommend this gym!

Alexa Hayes

I've been working out with Jodie for a few months now, and can say that she's an amazing personal trainer. I started out as a complete beginner, but I'm feeling more confident with the workouts and am getting stronger thanks to her. She's the best :)

zoe dupont

Been training with Jodie for about a month and a half now and I couldn’t be happier! When I first walked into the gym I was so scared. She sat me down, and continues to encourage me everyday. Love you Jodie!

Luis Yabar

Great facility, great staff. I highly recommend this place.

Zeffrey

Was told to contact services@fitnessworld.ca to cancel my membership. It’s been 12 full business days and no response - similar to other individual’s reviews/experiences. They claim to be honouring steve nash memberships; however they are transferring them to the new system (which will increase the monthly price). Went to the physical location and more members were complaining about charges which were not communicated to them. I suggest going to Club 16 down the road. Staff are a lot more communicative. Non-responsive staff and zero accountability are the reasons for 1 star. I will edit this review upon conclusion of my case (which probably will never occur). Side note: 5 stars appear to be from accounts with only 1 review. Legitimacy is questionable.

Reena Grewal

Excellent gym! Very clean and well maintained equipment! Recently started weekly pt sessions with trainer Jodie Lee. She is very professional and knowledgeable! Am seeing great results so far! Would highly recommend her and this gym!

Mike Allocod

Friendly staff and lots of equipments.

Brian Alves

After not working out for nearly 2 years I found myself to be out of shape. Eager to make a comeback I decided to take things slow and hire a professional to ease me back into it. After visiting fitness world I met Fernando. Not only did I feel like he was very well versed, but was patient with me through out the whole process. With a couple long term I juries, Fernando was able to find out a workout regime that works for me. 6 months later and 20 pounds lighter I owe a lot of my the success to him. I wouldn't be able to have achieved this goal with out him. Whether you're looking to workout for the first time or to get back into it. I can't recommend this man enough.

quinn bouvier

I didn't mind this gym in the past. The new management is not nice nor could they get the story straight on how their contracts work. I tried a 7 day pass but won't be back. I am going to my local community center to exercise.

Minhee You

I've been workout with JODIE for almost 5months. She is really professional and soooo friendly :)! I had some joint problem for a long time especially knee and wrist, so there are limit workout i could do, BUT after i workout with her, i feel like i'm getting stronger and my joint problem almost solved ,and plus, i can see my body shape is changing ;) Its amazing that i had a lot of experiences with personal trainer before, but it couldn't help for my joint pain. Finally, i met my perfect trainer :)! THANK YOU JODIEEE ! YOU ARE THE BEST PERSONAL TRAINER I'VE EVER MET !

Xavier Moon

The club has really improved since reopening. The management and the front desk are awesome. Really impressed to see how they have reopened and very happy with my workouts here.

King Coconut

Awesome gym, Matt the fitness manager was awesome. Highly recommend him if you are looking for a PT.

Kelly Hon

Friendly staff

Sanket Redekar

Fitness World is a great gym to workout. It is well equipped and is huge. Shout-out to trainer Kieran Kelly, I been training with him and it's been amazing working out with him. He is professional and covers the basics well.

Symons Fu

Great environment, staff are really nice and have good service.

Alan Ngo

Pretty much back to normal, but one concern is 80% people don't wear masks anymore.

Roid Buster

Staff is okay equipment is lacking there is far better locations

joe lewis

Fitness world is okay if you need a place to workout that is cheap but signing up is $ 100 but sometimes they have specials when joining up really cheap and the monthly payments are really cheap but its cheaper than goodlife the monthly payments at goodlife fitness is around $60 and you can only go to one location which is a ripoff and the staff especially management don't care about they are there only to get paid that's it you mean nothing to them So it's better to have your own gym at your house and save your money.

Alex Mosca

Had the pleasure of working out here while I lived in the area for a year or so and found that the staff was very nice and friendly. It was quite the clean gym as well. The manager was nice as well, super helpful with memberships. Only plus is that it could have more/better equipment.

dila yilmazer

Nice gym and great manager

Haleema Umarji

Best gym I've ever been to! Super clean and great staff. It gets busy at times, but I can deal with it because the gym is great!

Megan Almeida

I’ve been training with Jodie for the past six months and she has been absolutely incredible! She goes above & beyond for her clients and always has our best interests at heart. She is extremely knowledgeable and continues to educate herself to better her training abilities. I have nothing but fantastic things to say about my experience with her at the Fitness World Kingsway location!

Jessica P

Great gym with amazing staffs; very friendly and professional. All of them are amazing but one of the staffs Cyril was very polite and professional!

Feryal Angir

great staff, clean and nice layout

Cathal _

Savage facilities with friendly staff. Kieran helped me with my goal of gaining muscle mass over the past couple of months.

shreya grover

Really great experience.. i had my personal training sessions with Fernando and he is so good.. he takes into consideration what his client wants.. like he is really good at his job.. 100% recommended:)

Moh Zaza

It’s actually one of those worst places