Here you will see the information of people who are purchasing the products of Movati Athletic (Gym) around Burlington area (Canada).
Nowadays the firm gets a rating of 4.4 out of 5 and that rating has been based on 127 reviews.
As you can see its rating is very good, and it is based on a large number of scores, so we may say that the evaluation is very accurate. If many people have bothered to give their feddback when they've done well with the service, it works.
You know that we don't usually stop to set scores when they are good and we usually do it only if we've had a problem or issue...
This Gym is classified in the category of Gym.
This is by far the best gym I’ve ever been to! Staff are extremely welcoming and friendly; gyms can be such intimidating environments for people, but they foster an environment that welcomes any and everyone. The facility itself is the cleanest I’ve seen from any gym thanks to the wonderful custodial staff. The equipment and machines are top notch, high quality equipment you wouldn’t find anywhere else! And the classes (group exercise and small group training), are unique with awesome instructors and trainers! Cannot wait for COVID-19 to pass so that everyone can head back and get back to working on their health and fitness at the finest facility in Peel Region!
GREAT PLACE!
Nice gym if you are looking for something better than goto goodlife. This gym quite big however, half of the gym is reserved for women, which is a big let down for me. This doesn't just give a third world country feel, they could have added more equipments and bigger pools and courts squash, basketball, or sports by making one big uni-sex gym.
Absolutely love Movati! Feels way more like a club/facility then a "gym". The staff is always friendly and the club is super clean! The club has so many amenities! Best facility!
While the equipment is in good shape and the facility is new, the staff has no customer service skills at all. Everytime you have a concern, no one is there to acknowledge or do anything about it. The membership fees are those of a high end club so one would expect a better treatment. Classes are empty yet they won't let you in if you are a minute late. They would rather have an unsatisfied member than try to keep you motivated to workout. If you are not concerned with quality of service you would be better of with a cheaper gym. However if you are looking for a high end gym the you would be better off somewhere elsewhere
I've worked out at Movati on the Boardwalk for several years. If you want to work out with weights, group classes and yoga in a well-equipped, clean gym, this is a GREAT place. As someone who has travelled a lot, I find this gym competes with any gym I have worked out in any country.
Clean facility and friendly staff
Best Gym in Richmond Hill! However their membership policy/program needs more flexibility compared to other gyms. monthly or weekly passes are extremely overpriced that better to avoid. besides there is no 3/6/9 months packages available.
Gym is clean. Staff are very nice. Hayley is the best! I always ask for extra protein and she doesn't throw out the extra smoothie like most others do. To be fair to the rest, I'm sure if you'd ask they'd give you what you're paying for, but with her, she gets it, and doesn't need to be reminded. As far as covid19 protocol goes, they have a good setup and rules but not everyone follows them. Wish staff came around more often to ensure people were in compliance. Yoga classes are amazing. I haven't tried any others but heard they are great too. Women's area is pretty good too. Doesnt have all the equipment as the co-ed one but it's well equipped.
Great gym
Nice place for all sports
I had the pleasure of speaking and meeting Lyana she took the time to address all my concerns I may have had. She reiterated things I may have asked more than once. She didn’t at once make me feel pressured which made me feel like she wanted me to always enjoy my experience. She is passionate about her job and made me feel very at ease with Covid and returning to a new gym. I will definitely be enrolling my family here. If you see this Lyana thank you very much for your time. It didn’t go unnoticed
They don't honor reservations for group fitness classes. They will let somebody in without reservations even though your are not late for the class. Pilates teacher decided to let her friends in.
Been going for years and most of the front staff even some supervisors have attitude problems ,even when you call them they seem mad or ether a bit annoyed ,sometimes I see them on cellphones and have a problem when you interupt their texting or browsing . Staff needs to be more friendlier especially if your getting paid to just stand around and process people. A couple months ago I went in and had scanned my card then came out the mens room to get a towel i waited about 7 to 10 mons until the female staff finished talking to someone about their daily lives then i had to interupt and get them to actually stop small talk to get a towel as she gave me the towel she then gave me a rude expression and a fake have a nice day as i walked away the girl said some people have no patience . That made me feel like a stranger off the street when im a member for years staff really needs to step up theyre customer service because alot people I talk to run into the same problem.
Great facilities. Great variety of classes. Love the hot yoga - shout out to Sharon and Ron. Drums is fun with Cheryl who always has a smile. Maha - great energy in all your classes! Would recommend to a friend!
The BEST womens only section I have ever seen in a gym. I don't have to take one step out of it for any of my workout! Amazing facility, everything you could want/need and always so clean and such a welcoming place with friendly staff!
Best fitness place in this area!
I like this gym a lot. It's very clean and professionally run. I've never had trouble finding a machine. The morning hours are fantastic but the weekend closing at 8 pm is painful. The changeroom gets a little cramped during peak hours but it still is better than the competitors. I'd say that there are too many children being admitted as members. Still though, for the ~65 bucks a month, it's hard to beat this place.
The gym here is very clean. There are plenty of sports here, swimming, sauna, jacuzzi, gym and fitness.
great amenities, makes you want to stay and work out more. downfall, its costly. if it doesn't relate to your job or you dont have health issues in which this would benefit you from, its something to look over and see if there is value for you. For me there wasn't and after the trial i sadly declined membership. If i was an athlete, or my doctor told me i needed to focus on my health i would 100% sign up. EDIT** Up the rating from 4 to 5 stars because they really have great customer service!
Me and my wife are unfortunately going to say good bye to Movati after so many years. They now have mandated a mask DURING work out. Which is simply UNHEALTHY and UNSAFE. Its actually insane.
Promoting segregation puts you on the wrong side of history.
Nice and clean Top of the line facility The only thing missing is an outdoor salt water pool!
Very upset with the way they will treat you after you can no longer commit. Before reopening of this year I had called and requested my membership to be canceled. (I wanted to make sure they canceled it before reopening) I was going through a very rough time and had no idea they were still charging my account. Unfortunately all my emails prior to Sept 2021 had been deleted and they had lost my request to cancel, I was charged a good 4months. They can see that I haven't been using the facility in 2021 but didn't care at all. They have absolutely no compassion when it comes to their past members.
Horrible place if you get hurt!!! I was injured while using a machine, as the weights let go. I suffered a concussion and was off work for over two months. I incurred high medical bills and lost wages. Don’t even try to get a hold of any one at Head Office. I called multiple times and no response to this day. The Manager at the club said that their insurance company was going to get in touch with me. Guess what? After multiple calls to Movati, not a word. The best part the still charged me for my membership while I was injured. There are lots of Athletic Facilities out there. Don’t trust this one!!!!
This place is a huge disappointment! Stay away from being cheated. I just came over their Mississauga location, with a packed gym bag, to start the “exclusive” 10-day trial emailed to me by their customer manager. Front desk told me my name has been in the system already and had been given a 3-day trial before. And this email offer is only for first timer. Let me clarify: Yes, I dropped by your location before through a door ad and I filled a form at the front desk (that’s how you could have my email to send me this 10-day trial), then was given a tour by a lady and she never mentioned anything about the 3-day trial. If this 10-day trial is only for FIRST TIMER ONLY, why don’t you check your system before sending it to me? Everything is messed up and my time was wasted. Check other posts about this gym (Bank account info required) and be mindful before signing anything. If they could fool you around in small things like a free trial, they could burn your wallet in big things without any hesitation. PLEASE TAKE MY ADVICE!
eucalyptus scent is missing in steam room multiple people I know have complained including me and nothing is being done about it. The facility itself is great otherwise tons of new equipment and I love how everything is split into different sections/areas. The upkeep however could be a potential issue but it's too early to tell will edit this review as time goes on to reflect my thoughts about this facility. Edit Feb 24 2020 Steam room now seems to be scented like it should be see how long this lasts I've moved my initial rating of two starts to three. Gym is still well maintained with staff regularly cleaning the facility and equipment.
Expensive but lots of group classes and amenities.
Went in for a tour and some pricing. Spent 45 minutes wandering around with a guy who knew next to nothing about the gym. It's really hyped up for nothing, the place isn't anything special. Right at the start, this staff member was trying to push me for answers - when I clearly stated that I was just interested in seeing the place and some pricing he continued to press on how much I spent on a membership elsewhere, and where did I workout. When I asked about what temperature the hot yoga room was kept at, he simply said "Uhhh I don't know". And walked passed it. Also, there are cameras in the change room to the pool, when I commented on how weird this was his only answer was, "Well, we have to have it there for safety". The steam room was dirty when I went in to look, seemed to be mud on the floor?. The staff member also kept mentioning how they have staff cleaning 27/7 but not once did I see one. Also, considering it's a new gym I spotted 4 pieces of equipment with "Out of Order" signs on them. When we finally sat down for pricing I was told that it was going to cost $32.99 bi-weekly for the "basic" membership, but if I wanted towel service it would be $42.99 bi-weekly. I was shocked that it would cost an extra $20 a month for a towel. When I asked why this gym was special and what made it different all this staff member had to say is how horrible their competitor gym is (Goodlife). I wouldn't recommend this gym to anyone, they are rude, entitled, and aggressive. Save your money and go to another gym instead.
Awesome gym! Best gym I’ve ever been too. They’ve got upbeat music on all the time and everything is always spotless. Seems like it’ll be busy with the full parking lot but the place is so big I haven’t waited for anything yet. Updated and clean machines. Staff greets you and are very welcoming. They even have a coffee/smoothie bar... really cool addition. Couldn’t ask for more.
The staff at Movati Burlington are very attentive and friendly. Rae Yorke considers and answers even the smallest request. Cleanliness at the club is top quality and classes are superbly run and availability of anything you wish to do is fantastic with awesome instructors. I 100% recommend this gym.
Good clean gym
Moved here from london. I must say it meets the hype.
Second year of membership equalled jacked up rates. There won't be a third. Usual gym slimyness over contracts, payments and cancelling membership.
Amazing facility, nice customer service.
Great staff! Super clean and super safe environment. Glad to be back.
Karin dicarlo gave me a tour; she was incredible ! Very informative, knowledgeable and took her time to go everything with me no rush and I am so happy with my decision to join. The facility is beautiful, clean and the amount of classes is incredible super excited ! The Lamborghini of gyms ????
They have really friendly staff and some amazing classes available for literally anyone! I'd recommend checking out the cycle classes, they are challenging but really fun!!
I have been a member at Movati for about 8 years now. I recently started some personal training with Liliana in a quest to find my way back into a healthy fit lifestyle. The support, feedback, and honesty I receive from her on a daily basis pushes me to better myself and stay true to my plan. I know what I am supposed to do but her energy and positivity and guidance are keeping me on track. I love her so much when my sessions are done I will be signing up again for small group training with my husband and daughter. Having someone believing in you and pushing you makes it better!
Great gym
Started working out when the place opened in August. Friendly clean environment. A personal trainer Anthony is great!
I am beyond grateful to Movati and especially Amanda S.! She is the best trainer I could ever have wished for. I had some bad experiences previously at other gyms where I felt that trainers were not taking me seriously because I am not very fit nor very strong. Amanda has always been unbelievably supportive. I don't see her as often as other clients do, but she always treats me the same way. I am so appreciative of her extensive knowledge. I love how she adjust programs to each client by keeping healthy movements in mind. I can't even describe how much of a positive contribution she has made (and is making) to my life and my physical health!
Melissa at front desk and Charlene who helps maintaining the ladies side lockers are always so cooperative and resourceful. They have always helped my experience here better ????♀️????
Great, but the gym is closed now, due to the latest govt Omicron Coronavirus lockdown restrictions. #sad
Best gym in Waterloo but expensive.
won't accept cash which is a terribly choice for all of our futures.
Everyday getting worst in here staff is horrible. Some guy holding up the wall name Derek asked me to put my bag in my locker again for the third time in three weeks everyone on the floor including staff have cameras and bags all over the floor not to mention there's no cameras allowed in almost any gym but they didn't want to address the tripod in the middle of the room just me and my bag that was against the wall. when I complained about the tripod after he told me to my face with a smerk "it's not my job to deal with your complaints" the staff here needs to change no point on having this beautiful establishment with all this negativity coming from staff towards members over a bag nobody even complained about especially after head office said it's never been heard of in there policy. The business behind this place is broken head office saying one thing each club saying something else SMH it's uncomfortable and disappointing environment
Maha was amazing! Bunjee is soo much fun with her
Its been a short time that I returned to Movati athletic on Waterloo. This 5 starts review is only for my PT, Maysah, if I have to write for my experience there in general, would be of a different standard. I am pleased to accept that she is an amazing person and trainer. With her I have built lots of confidence. The efforts that she puts on to help her clients achieve their goals are of the extra miles. Her work ethics and attitude are always positive. I am very happy training with her and I trust that she will soon be one of the top trainers and pride to Movati .
Clean. Polite staff. Awesome place to workout, whether you enjoy lifting weights or doing a class.
little expesive compaird to most but love the enviorment
When they opened it was state of the art, however facilities are beginning to get dated. They charged me a 20 dollar facility enhancement fee- isn't that what the membership dues are meant to go towards?
Great clean facility with outstanding staff who are courteous and extremely helpful. The gym had a zen vibe. Yoga classes are awesome
Everything is as what most people say, it is a gym where you focus solely on yourself and not others, there is no drama and everyone, including the staff, are very helpful and cheerful. Great place to workout, a Lil pricey but you get everything, from workout, to shower, to hot tub/pool to a sauna/steam shower. This facility also offer free courses for member. Worth the check out if you've never been here before. Can say I'm a proud member and won't be leaving anytime soon
I had the best with my summer membership! I did all Maha's classes! She is the best!!
All local Movati's website work but Guelph
Good gym overall I'd recommend if you can afford it, just note that the cost is also associated with a lot of accommodations you may not use, such as a pool, yoga, etc. Good gym section though
Movati Burlington is so wonderful gym. staff is always keeping clean condition the gym. I love that variety classes. Especially Maha is a trainer who makes me want to work out every day. She always leads the class energetic. Thank you, Maha, for making me interested in work out.
This gym has great potential but unfortunately it's going down hill. Things are in a constant state of disrepair. When a piece of equipment is down you can expect it to be that way for at least a month. Smashed up drywall in the weight area, mouldy grout lines in showers, silicone falling off in steam room to name a few. I've never actually seen the shower area cleaned properly. They spray cleaning chemicals on the wall then just hose it down. There seems to be a surplus of staff on hand unfortunately they spend more time socializing with each other or on a computer than tending to the club. Management appears to be non-existent. They should consider hiring a maintenance person to stay on top of repairs.
Always great to have MOVATI back. Most friendly staff I have encountered at a gym to be honest. Keep up the good work !
Ok so it's been three days and I love this place what I don't love is getting approached twice in 20 min about my bag with me on the floor the first time Mr.Nandi was informative and understanding the second time I was told by a man who said he was a "vet" that it was for theft and safety. I said "safety" he said yes we worried about ppl stealing and carrying guns ???? my jaw hit the floor then I asked why would you make me feel like that why are you worried about ppl bringing in guns what kind of establishment are you running in the end I definitely was being profiled cause of my appearance. On top of that right in the middle of my pump. #dobetter
For the most part we are happy with the switch to Movati. The women's change room could use some extra attention some days. Not as clean as it use to be. Also if you can use the pool and steam rooms until 730pm on a weekend, why is the women's sauna turned off before 7??
Best gym in Windsor
If you use it, it worth it.
This location is not open yet please be aware it is only a SALES CENTRE. The Movati Gym will open next year as per the Sales Person I spoke to.
Classes are overcrowded. Towels are too small. Hot water breaks down on a regular basis. Staff are stand-offish, not helpful. Although this place appears to have it all, it is just an illusion. I'm so glad to be leaving this "gym"/abusive relationship. Not comfortable, not welcoming. Don't waste your time here unless they make some drastic changes in their attitude as a company toward their customers
Love this gym. My home away from home. Always super clean, awesome machines and workout areas. People take their workouts seriously but the vibe is still great. Mark M makes a great smoothie, and goes out of his way to make sure all members are welcomed and acknowledged.
Great staff, great equipment. Worth the little bit extra :)
Co-ed classes are a great work out. Clean well run facility.
Maryam has excellent service and did a wonderful job introducing me to club Movati she made me feel welcome instantly and was super helpful showing me around and gave me time to consider picking the right membership for me. I havent had good customer service like this at any other gym! Shes amazing
I don’t usually sign a one year commitment with any gym but Dawn Bender Levine, the account representative was very professional & got me hooked easily
I've been going here for many years now, and it's excellent. There's a lot you can do from hot yoga, to swimming, to of course your personal workouts using the large variety of equipment they have.
Clean and friendly, it is a nice gym but of course it is a premium gym, so you pay for the perks. They seem well run and offers lots of classes though with COVID it is hard to get into the pool
Steam room needs scent
The best, very clean, good classes ????
(Translated) good gym (Original) Boa academia
Love this gym. Clean, spacious and worth the price. I had an issue with billing and it was resolved within hours. They are very prompt on customer service and do things very smoothly and conveniently.
Typical large gym. This one offers more than others with different classes including hot yoga. They also have an indoor swimming pool and a smoothie bar
If I didn't live so close I'd join GoodLife. They care about money and like lazy people with no ambition, not workout enthusiasts. Worst gym in Guelph
Decent Gym. Clean.
I started coming to Movati in August after LA Fitness Kitchener/Cambridge cut back on their night-time hours. I like to go to the gym after my son goes to bed so I need a gym that is open to 11 or later. Monday-Friday Movati Waterloo is open till Midnight which is perfect. The pros of this gym for me: 1. Staff are friendly (never had a staff member that seemed annoyed/rude, etc...) 2. They keep the place pretty clean (washrooms and change-rooms for the men seem well kept) 3. Lots of fitness equipment and machines - spacious upstairs area 4. The Pool! Its great having a gym with a pool open late. I no longer need to buy expensive lane swim packs from Waterloo Swimplex (which keep going up in price). 5. Lots of class options - I have only tried Hot yoga but am looking to get into some spin classes as well The cons of the gym for me: 1. Free weight area definitely is cramped. I wouldn't want to try working out in the area during the peak hours 2. Definitely a smell around the building especially in warmer weather - must be the Waterloo Dump. 3. Pricey - you pay a premium to go to this gym Overall its been a great experience and i plan to stay here for the foreseeable future.
Charges you during covid and makes it near impossible to cancel membership.
Great new gym, tons of equipment, pools, saunas and beautiful change rooms.
Lyana has always been super helpful and kind! I would recommend their facilities to anyone.
Maha is such a fun instructor! She makes the time fly by! Always look forward to her spin classes.
This is a good gym. I've been going here for years. However, their weekend hours are limited. Closed by 8pm on Sat and Sun, which is the time I have left to go to the gym. This is a significant issue for me. Also, they do pool maintenance on weekend evenings, which again, is when I would use the pools the most. When I started at this gym they were open 24/7. I believe there was really good value in that. They decreased the hours but not the cost. Unfair as far as I see it.
I am very fortunate to have Kasia K. as my yoga instructor, both in person and now digitally through Movati @ home. Kasia’s online sessions are superbly done: good clear sound with well-balanced volume between her music and her audio, well positioned video so the poses can be seen clearly, and good lighting. Kasia has a calm and soothing voice, gives clear instructions with options for different levels, and makes everyone feels welcome. I can’t wait until the day I can give her a hug in person to thank her. Everyone please do your part to stop the spread so we can see each other again soon.
Lyana and Christian helped me so much this morning! They are both so friendly and easy going. I appreciate their hard work. They always say hello to me when I walk through the front door as well!
Amazing facility with sauna, pools and steam room. So glad to be back after a covid break. If you are doing personal training, go with Mark - he is the best! :)
Best GYM in the city ..friendly staff and so clean lots of machines and equipment to workout simply amazing place to enjoy your workout
Tried to inquire about a membership and coming in to see the gym. Sharlain was very unhelpful, clearly didn’t care, and wouldn’t even answer me because I said my schedule didn’t line up when I could meet with her this week. Instead of offering me other options, she ghosted me, even after my follow up. Didn’t even bother telling me about the open house this weekend that I could’ve attended but heard through a friend instead. If I’m going to pay extra for high quality service, that’s what I expect. I pay way less at LA fitness and their customer service is top notch so I’ll be sticking with it - highly recommend LA instead ????
Very nice,very clean
Melissa at front desk is amazing!!! Thanks for always greeting me and being so pleasant!!! Love it here
Gym is okay but some things that need to improve are : men showers smell bad and sometimesyou find them dirty... Whirlpool and dry sauna are super cold. They need to raise the temperature in those . We told them many times. But they don't listen. Hopefully they improve it so I give them a good review.
Great yoga instructor, Cerina! Thank you for your knowledge, you make me feel 10 years younger after every class )
Never had a bad day or workout here! Love this place
I started to workout here recently, the employees are all very nice, give great tips and are very professional. I've tried many clubs in the past but I have to say this is one the cleanest and most well-equipped gyms that I've ever joined! I thoroughly enjoy Rita's power yoga classes, I've seen great improvement both in my strength and flexibility. Couldn't be more satisfied!
Movati gym Waterloo is a good fitness club but they are not cooperating with me I want to cancel my membership as I moved from Waterloo and not able to continue with movati . They are not canceling my membership and every month deducting amount from my account.
Well maintained and clean. The staff is very helpful and friendly. I enjoy this club very much.
Really enjoy the "Rhythm & Beats" spin class with Maha in Burlington!
Movati is a great gym! Clean and with great Trainers! I feel safe there! My Personal Trainer is great. I was too unmotivated and shy to go to the gym. I had Mark as my personal trainer and now I noticed a positive change in my body and life. I am happy and now more confident with myself. I definitely recommend Mark and Movati to anyone looking for great quality of personal training!!
Love this club, Everyone is very nice and knowledgable, Mark is amazing
I love my Movati. I have been in gyms and had memberships my whole life. I have never enjoyed going to work out as much as I do here. The classes are amazing and there are so many to choose from, I always have new challenges to look forward to. The staff are fantastic and super helpful. They are wonderful with my daughter, who is a kids club regular. It is clean, the staff is responsive, there is nothing you could want for. Especially the women's only area, it is huge and bright and I don't have to go take equipment from the rest of the gym to get through a workout. I also take the group Fuel training with Jenny Dillar. She is super knowledgeable and really motivating. I have learned so much and in the 70 days I have been a member I have been to the gym more than 50 times. Sometimes twice a day. It is worth every penny!
Movati Burlington offers a great range of fitness classes and yoga for busy schedules
Great gym, great facilities. I took a tour to see the gym and everything was good, i was about to sign the membership but then they want my bank account details!!. When data security is a big matter of concern these days how can i give my bank account details. I can give my credit card and then take a membership but making a bank account as a mandatory payment method is ridiculous!!. Why would any person give their account details to a gym
Great gym. Had a squash game here but I wish the viewing was a bit better.
Fabulous place to workout! Great facility and equipment! Lots of choice of classes too!
Very good gym
This is a great gym with great staff. Always high level of service, as well as a clean environment to get your sweat on. Special thanks to Lyana for always being willing to help and motivate!
a little busy but good would have been nice if they had an ice bath. The place is very clean do to the fact it a new gym. Some of the employees can lose that attitude problem.
No cancelation policy and try to stick you for 1 year payment even during pandemic that gym are close you don't have any option to cancel your membership. This is so uncomfortable that you need to be a member when you don't want to . Real unprofessional rule and doesn't even care that situation is not normal right now with covid 19 ! Not recommended at all
Communication between employees isn’t consistent. When members inquire we receive different responses based on the employee. Difficult to understand which information is correct. Improved communication would enhance the reliability for members and be much less confusing.
With every visit to Movati, my expectations are surpassed. The cleanliness of the facilities is top notch, creating a safe and comfortable environment, especially during these times. The staff members are all very kind and friendly. Matt’s friendly smile and welcoming personality creates a connection with all the members and always makes me feel welcomed and valued. His frequent cleaning and friendly reminders to visitors to follow COVID-19 safety protocols keeps the gym clean and ensures the safety of the members.
Amazing place to workout. Very clean and staff is really nice and helpful
The gym is nice and all but the staff can be incompetent at times. I had an issue with cancelling my plan. I called to give in my 30 day notice and was clearly told i could do so. But when it came to actually leaving, the managers told me a complete different story. You would think $30 wouldn't matter to a corporation this big and they could help customers out especially when their staff is at fault. I loved the gym but this act will force me not to return. What a shame.
Aaisha has been so helpful to me compare to everyone else, she has made movati a much better place with her attitude and her knowledge...So happy so have joined ????
Beautiful and large facility, modern equipment, exceptionally clean at all times. The yoga studios are just lovely. I'm so at peace while I work out and enjoy the showers/steam room/sauna and women's area so much!! Instructors offer a diverse range of skills and personalities but all are experts in what they do! Cannot say enough positive things about this little slice of heaven in Mississauga!
Everything you want for your fitness needs. Beautiful facility and very helpful, friendly and qualified staff.
Great cardio and muscle toning work out! Ximena always awesome!
Love movati cant wait when they open
The Classes here are amazing, Deborah I love your morning jam! Great start to the day!
I mean. Ive only been going for about a week now and mind you prior to signing up ive never got to a gym before.. i dont mind spending the 65 a month.. honestly its not even that high of a pricetag! Staff have been super helpful and the place is so nice! Everything is laid out well!.
I’ve been a member of the local LA Fitness, have been to he local GoodLife, and am a past member of Lifetime. While not perfect - Movati is definitely impressive and worth the price (about half of Lifetime, just shy of double LA Fitness). They work hard to recruit members, which is normal for any gym. Lots of services other gyms charge for are included at this gym, and they offer cost-effective options like small group personal training so you get the benefits of a professional working with you without shelling out $100/hr. The equipment is extensive and all brand new and modern. Ive found the changerooms and facilities to be mostly clean but very well laid out (I can’t imagine never being able to find a good sized locker). Tons of options for classes, and a great variety in the general workout spaces (tire flipping, sleds, Jacob’s Ladder, etc). The staff work hard to recruit, which is normal for gyms, but I’ve found them friendly on the floor and easily approachable. Their primary membership is middle-aged women, so the number of aggressive, overbearing meatheads at the free weights areas are minimal and actually quite courteous. This is the perfect balance between a high quality health club and basic gym, with a price point to match. You look forward to going for the experience as well as a solid workout. I’m glad I left LA for Movati.
Wonderful gym best fasciity state of the art extremely helpful staff especially ayesha always on top of her game and presents great customer service and enthusiasm
After having a problem with a billing issue, the club manager Shawn was quick to help and sorted everything out. He did a great job by putting the customer first and exceeded my expectations for service.
Instructores are great as usual. Big thanks to Maha to keep our spirit up and our body in a great shape FULL OF ENERGY. ????????????????????????????
Friendly staff, every piece of equipment you could want, and always very clean. However, you certainly pay a premium price, and have to deal with ridiculously large crowds at the busy times.
Great club with a lot of space and equipment. A lot of sanitizing stations around to access and use. The classes provided have good instructors and great environment. I can specifically talk to the hot yoga classes and the spin classes. Trainers are pretty dialed in, haven't had any personal experience with them but from what I've observed since joining, there's two specifically, I will get their names once I figure it out, but there's two that are passionate and into their clients. Their professionalism has me intrigued to purchasing some sessions to see how and if they can help. The club changerooms are clean for the men's side with sauna, steamroom and pool access direct. There's a separate area for more I guess sports specific training, and there's a women's only section. I hate that I got to write this review because I rather keep this a hidden gem so it doesn't become popular but credit is gotta be given where credit is due.
There are so many hidden fees that they don't tell you about. I cancelled my membership and was told it would be cancelled right away and I received an email that they will still charge for another month! so unprofessional and sneaky.
Great club and very professional staff. I booked a time to come check out the club with a sales rep named Aaisha. She gave me a detailed walkthrough of all the different features & benefits of Movati. She was extremely helpful and knowledgable and clarified all my questions. Since then i have referred 2 of my family members and we are very happy. Thankyou Aaisha!
Very pleasant facilities but aging equipment. Annoying hours and inconvenient location.
Great place to do everything from run on a treadmill to powerlifting. Pools and hot tub are always clean. Staff always has a friendly face that ensures saying hi and goodbye. Worth every penny!
I love this gym. I only do the classes and the variety of classes is just amazing ! Everyone is so friendly. All the instructors too. Love this place
Nice place to work out and relax .. join if you can. I wish their fees were a bit cheaper.
Yes it's a gym & No it's not worth your time of day.
Been a member of Movati for the past 3 years. Facility is clean and during Covid, they have really ramped up the disinfection with staff cleaning and lots of new supplies for members to clean their hands and the equipment they use. I've used the pool, fitness/weights, hot yoga, regular yoga and shower/sauna facilities. Personally, my greatest benefit are the group training and personal sessions with Liliana Dominguez. I have currently switched to 1 on 1 training with her and she does not let me slack off and pushes me when i feel like i've had enough. I had shoulder dislocation surgery late 2019 and with her help, the shoulder is 95% now. She knows the body structure well and most importantly, she provided me with guidance and training to target the specific muscles for shoulder stability. If an exercise created strain, she will modify it immediately to prevent pain and strain. Highly recommend her if you want to fix something or want to learn how to exercise correctly. The other staff are all very friendly and will take time to answer your questions also but I am very happy with my current trainer.
Excellent facilities, and cleanliness is first-rate, but their swimming pool could be cleaner, and their membership coordinators can be astoundingly rude and apathetic, especially if you are transferring into the club and taking over a previous member's contract (and not adding net income as a new member). The experience can be very unpleasant but you deal with the membership coordinators only once anyway.
Truly an amazing gym! Very clean and professional. Staff is amazing and is always so helpful. Melissa at front desk is always so kind and welcoming!
One of the finest club in peel region.
Awesome facility. Always clean. Great classes. Liza is always so friendly and the environment there is awesome!!
Amazing gym that I was able to use for free for staying at the Delta across the way. Its clean and has friendly staff. So many cardio and weight machines. Part of the gym is female only if that is what you prefer. I was unable to use all of the amenities such as the pool, sauna and showers. This gym also offers group classes, but unfortunately I was unable to try as time didn't allow it. I recommend this gym over the gym inside the Delta hotel.
I do not recommend this gym to anyone the employees are constantly harassing members about wearing a mask & they constantly watch everything you do it's annoying the saunas are closed which is why I wanted to join I cant have my gym bag with me which I really need during my workout the restrictions are ruining this gym and customer service is worst to none.
If you're looking for classes it might be okay. The weightlifting and crossfit area are absolutely tiny. Very little equipment for such a huge building, half of the facility seems to be offices for who knows what. For the money not worth it at all, and the posh management walking around are very condescending.
Always feel welcome!!
The staff were decent and helpful on the surface things looked clean but upon closer inspection things were not very clean . Will not go back there's always better options to explore . If they get new managers things may greatly improve .
Best gym ever. I go daily religiously and forever... I've been going here for years and no complaints thus far.
Very welcoming atmosphere, love the openness of the facility and the fact that they have no basement.
Seems like it will be a nice place however: multiple charges that aren't all disclosed upfront. Misleading information and combative salesmanship at least on the part of at least one of their salesstaff (notably Morgan). Who also failed to follow through with promised information by email after the visit. Fortunately, Kyle corrected some of her "errors and omissions" when I called to confirm some facts. **** So the response I received from Movati: Fails to address adequately my concerns. A) In particular the professionalism of their staff and B)Having been to many gyms I find your gender inequality answer inaccurate and inappropriate in Canada. C) Finally, I agree with Marcia those 5 star ratings for a club that has yet to open are very suspect.
Movati Burlington is one of the best gyms I have ever went to. It combines many different classes including their yoga studio. I love Maha classes, every time I go I feel her positive energy and enthusiasm. She is the best ????????????????
Best gym I’ve joined! They literally have everything you need. Annoying that with the price you pay towel service isn’t automatically included, and there’s no cotton swabs or cotton pads in the shower area.
Amazing facility! So many different areas to workout. General area upstairs, women's only area downstairs. Both a general pool and women's pool. Jacuzzi, sauna, steam room. Great equipment. Very friendly staff! Great juice bar and lounge. And a pool table!
Good facilities, nice equipment. Older staff are very friendly and helpful. Younger newer staff are rude and unhelpful. Very uncooperative and confrontational when it comes to problem solving. Bad experience.
Lots of great equipment and dynamic workout spaces. Front desk staff, classes, environment and trainers are awesome. So glad I joined.
The equipment is world class, staff does their work. Nothing to complain.
Starting to get overcrowded and showers aren't as clean as the used to be. When they first opened it was fantastic but i'm finding that it's becoming extremely over crowded lately and as mentioned the attention to detail with the showers are no where close to where it was. I'm not sure if they cut back on staff but it needs to be cleaned up more.
Everything here is higher quality, you're well taken care of if you need anything. Overall very good atmosphere.
A very complete gym, very efficient classes, qualified trainers, I love ..
I like Movati gym! There's something for everyone - I have never had a negative experience, other than being a little bored by a certain yoga instructor, whos class I simply avoid now. Judging by the insane staff turn over at Goodlife I see online, I would certainly not bother with them. Nor do they have half the amenities that Movati has to offer.
Best gym ever! They have the best Zumba instructors and group classes are fabulous! Would reccommend to anyone, and competitive prices.
I have been a member at this club for the past year and I have enjoyed using the facilities which are well cared for. I've appreciated the staff who are welcoming, kind and helpful. I have also enjoyed the activities available for my family to participate in including family swims and Kids fitness classes.
Activated a 3-day pass online and went in only to be turned away since I need to "book an appointment". The mandatory appointment should be stressed to potential customers to avoid inconveniencing people.
Good gym overall! But the women's amenities are usually always closed even before covid Which is quite irritating But otherwise very clean and great service.
Great new fitness place in burlington.
Best Club out there!!! from the variety of classes down to the amazing staff always so welcoming and cheerful want some great customer service ? Movati Athletic has it!!!
Good gym and all but the "No Commitment" plan is a bit of a scam. They said you just needed to cancel ANYTIME before a certain date so they won't charge you an extra month. They never told me that you need to give a 30 days notice before you cancel AND that you need to cancel approximately 7 business days before that certain date so the banks can process it. None of that was said so there goes an extra monthly payment.
One of the ways I can thank Movati and the people who make this club so good is sharing my experience. Yesterday, November 14, 2020 at noon I joined Movati Mississauga's class via Zoom (At home) and it was awesome! Why? Because of of excellent instructors like Kasia K. She had setup perfectly, using a microphone headset that made it very clear to understand instructions. Her poses were easy to understand (challenging to do though, as it should be) and she gave very clear examples. Some of the positions I remember were 'cat/cow', gate pose, downward dog, sun salutations, rag doll, goddess pose, surfer lunge, and near the end a pose that required balance that I have yet to master. Movati, thank you for Kasia’s Yoga (Hatha) class online. I have to say not only did I enjoy my class with Kasia but the feeling stretched and a more relaxed mind made my day much better, especially though these challenging times. Well done!
I had the pleasure of doing Speed & Power with Michael G. S. on Saturday at 10 am and it was awesome! He has the best music, and is a great motivator to get you to push yourself to the max. He starts the class by showing everyone how to setup their bike. He also explains all the set rules on social distance and wearing masks. Also, if you think the lights are dim and he's not watching... Forget that! He's watching. This is a class for serious spinners. But if you are starting out just let him know as he always has time for new spinners. A great instructor! Thanks Mike!
I'm new to this location, But the staff immediately made me feel welcomed and I belonged!! Answered my countless questions, and made sure I knew I got all the information I wanted! a Special thank you to Thea, and Steve! I can't wait to evolve even more!!!! This is just day 1!
Very pleased with the place: professional staff , knowledgeable trainers, wonderful greetings at the front. Great and updated equipment and the cleanliness are great. I hope people focus on all this than trying to find every little thing that can bother them.
Gym is nice yes but not enough equipments for everybody to use. There is an actual line to use certain machines
Love the group classes. Michelle M ,Colleen B and Heather are all wonderful.
Lots of machines and lots of space
Disappointed! Noting here is as it was in my previous Gyms. Don’t be fooled by the good reviews. The employees go around asking people to write about them! The truth is some of them are not nice or friendly, please go through the reviews with lower stars to find out about what is going on here! They will lie to you specially some of trainers, and their manager he is not helping you, he is one of them! In my experience It is the only place in Canada in which costumers are not valued. No respect for costumers! No honestly! It is not a place to invest your time and money! I saw a costumer today who was not happy about her training program and I saw the irresponsible response from trainers manager. The poor girl was not able to speak English so I translated for her and I was not able to believe the responses from the trainers manager! Let me tell you something, they DO NOT RESPECT costumers. Another important note: Do not sign any contract with trainers, if you do they will not accept their first condition which is cancelling before 10 days if you do it verbally! Write a letter, if you are doing it make sure the trainer manager will see it and will give you a note that he did accept it. The person who I was translating for called the trainer to cancel it and afterwards the trainer was denying the fact because it was done verbally. The trainer manager told me SO SHE DO NOT HAVE ANY EVIDENCE! Yes it is a part of what you are signing for it you want to go to this place. If you want to get a lawyer before! gather evidence :D do it because here you will need them to prove your words, because they do not trust you. And if they don't, why should you!
Great Gym. Classy. Helpful. Staff care.
Amazing gym amd great staff. Ask for Sarina if you need help! She is your go-to girl!!!
Clean, friendly staff. Could use more paper towel stations though. Some dispensers are always empty.
Clean, professional,
New luxury Gym
Arvin is always friendly and welcoming at the front check in!
I’m very disappointed with Movati Athletic Gym on Stone Road in Guelph. The equipment is unmaintained, almost always broken, worn out and not serviced. The gym atmosphere and decor resemble a library or office space. The mirrors are placed in areas not reflecting where the other gym equipment is. The music is absolutely horrific, there is absolutely no motivation to continue working out at this gym. Most of the google reviews are done by staff members, I can easily recognize the faces and names of quite a few of them. FAKE! If this was my first gym to workout in I would never workout again! Please save your time and money and go to another gym!
Lyana and Eric have helped me so much since I have started at Movati. They are so kind and friendly! Eric helped me with some exercises and Lyana got me on started on a membership! They are very professional and I highly recommend seeing them if you decide to go visit the gym.
Higly reccomend this location, especially im happy with work if my trainer Yusuf. He is very educated, knows what he is doing and individually approaches each client
Clean , Friendly staff, good equipment.
Great all-in-one facility. Friendly staff, big variety of equipment, lot of & different group classes offered throughout the day, heated swimming pool and much more other options to relax. Definitely value for the membership rates.
Very clean and sophisticated environment. It's big place and very one is very friendly and helpful. The trainers are positive, hands-on and very patient with clients. The yoga studio is gorgeous! They have indoor pools with family time. They have a great all equipped women's only and worth it.
Have had an excellent experince at Movati Burlington since it reopened in August. Staff is doing an awesome job of keeping the gym clean and sanitized. Instructors and trainers are excellent! Love Maha and all of her classes, Rhythm and Beats, 20-20-20, Powerbar and TRX.
Very bad Gym, I agree with you they have a good facilities ,but they have limitation on numbers of lockers. The manger refuse to solve my problem ,and the customer service was not professional at all.They don't have any immediate solution for my problem. I am wandering here , is the reducing numbers of lockers will help with Covid-19 crisis. I don't think so because many of participants will not leave the locker room waiting for anyone coming and leave his locker empty,so more people in the same place.
Amazing gym! Very clean! Love the community feel. Their new app is amazing for reserving your time and getting into the gym without wait.
Almost impossible to get into a class right now, yet they don't allow to cancel or hold a membership if you've been a member under a year. Not sure why I'm stuck paying $75/month when I can't use the gym to it's fullest capacity. I signed up originally because I wanted to do hot yoga and use the steam room -both which I can't do right now because the steam room is closed and the wait list for a class is always 5 people and then people cancel last minute and the class ends up not even being full. Either drop your fees or let people opt out of their membership if you want to be respectful to your clients.
Not happy that Movati opened its locations after covid restrictions were lifted and didn't bother to tell its members. I only knew because I use a trainer.
Really nice place for a workout. Spacious, clean and not too busy during the day. Excellent equipment selection and friendly staff.
Nice gym .. Excellent equipment.. The only dissappointment is no soap in the shower ..no towels available unless you pay for it. They need to pay more attention to the change room and keep it well maintained.
Nice facility. Clean with lots of amenities. Sometimes very crowded and often broken equipment, however the equipment is usually fixed within a day and the crowds eventually leave
Clean and Safe place to workout. It has good workout classes and equipment as well.
Terrible customer service from. I don't ever post negative reviews but this is not a way to treat members getting potential clients to the gym. The incident took place yesterday and myself and partner had joined the gym around two weeks ago. Two friends of mine came along to see the gym and consider whether or not they might want to join now or in the near future. I told my friends previously that all they had to do was come in and someone will show you around and they would get their tour and the opportunity to try the gym out. As we were arriving I found out from the representative that they needed to book in advance through the website at least a few days and arrange with someone for the tour (That was not the case when me and my partner registered). I mentioned that I did not know that and since we are here now can we still do a tour as an exception? The representative gave me two options ONLY and insisted we had no other options; 1 to pay $20 for each friend to get a day pass (This is at 8PM) or use my two week passes from my elite membership. We ended up paying since the gym was already scheduled in our plan and I was the one who toured them around the gym and showed them the facilities. This is not a way to treat members getting potential clients to the gym. This is not acceptable in any form for good customer service. If in anyway I was incorrect (Again this was not the case when we came in to try the gym) they should tailor solutions to special cases like this. On a side note gym equipment and facilities are great.
Great place! Lots to do, many classes, top notch equipment, caring staff! Best women's only area I ever seen. Other gyms are now gonna have to step it up to get my business back because I switched. The womens only pool blew my mind. They seem to really care about you as a person here.
Aaisha was amazing! So helpful, professional. She went out of her way to help us and made us want to move to the gym because of her excellent customer service!
Gym facilities are quite nice & have lots of contemporary offerings including some unique ones. Steam rooms, Saunas, Yoga, etc. As others have noted they do request your personal banking information for your monthly payments as the only form of payment (which I find a bit bizarre). Please read your contract carefully & make a fully informed decision before signing & most importantly Stay Healthy!
This review is specifically for Yusuf, one of the personal trainers at Movati Mississauga. He is extremely professional and knowledgeable in the area of fitness and also nutrition. He has a holistic view of fitness and has excellent listening skills. As a client, I have been very impressed with how he listens to my needs and developing a workable plan that is achievable. Great results with Yusuf, and would highly, highly recommend asking for him by name when looking for a persoanl trainer. Hands down the best personal trainer I have had!!!
I love it here. I have been to GoodLife and it didn't come close to comparing . This gym is always clean and the staff are super friendly. I couldn't be happier.
It seems like this gym is only in it to make money. Customer service is probably one of the worse, no exceptions and everything is in fine print. Be careful what you sign up for.
Club has reopened and they are taking precautions to keep everyone safe. I appreciate the warm welcome, extra sanitizing stations, and distancing decals on the floor.
The club is very nice, great equipment, great staff and very clean. Lyana is very professional, I was a little hesitant about the process she took her time to answer all my questions and made me feel a lot better proceeding. Lyana is very knowledgeable and experienced and I learned a lot from each conversation. Highly recommend!!
Loving this new gym! It's so beautiful! 8 days open and I've done 10 classes? So inspired!!
The most amazing customer service in the world. The girls at the front desk are great .
Movati start charging me monthly charges since August and I tried to connect many times since August . At last connected with them mid last week and their response was lame. More over these unprecedented times they shouldn't charge their customers as default since every one going through situations. Anyways because of this unprofessional approach I wouldn't recommend Movati
Beautiful Space, attention to patrons needs, and offers the most extensive range of classes. Beginner, to Advanced, Yoga, Pilates, Circuit, Interval, Zumba, every day. The Women's section is secluded, and offers, pool, sauna, steam room, dressing rooms private studio, and private equipment room. All included in a low price of approx 25 every two weeks.
My favourite instructor is Maha! She is an amazing teacher. She’s so enthusiastic and positive, and leads her class by setting an example. She offers modifications always, and continues to push everyone to their maximum effort. Tabata is my favourite class and Maha is my favourite instructor!
It's simply the best gym there is. Starting from the front desk and the welcoming staff who are always trying their best to help out. Brett and Laura are always helpful and friendly, thank you for that. The gym itself has everything that anyone would possibly look for in a gym. They offer a wide range of classes that you can choose from, whatever is your preference. Hot yoga is fantastic. One of my priorities at choosing a gym, is its cleanliness and definitely Movati is the cleanest in Regards of the changing and wash rooms, pool, everything. My only comment is that there's no classes at a certain time of the day, I just wish it was all day long.
One of my fav gyms because there are so many classes and the women`s only section is fantastic.
awesome place
Checked it out & for the price they want you to pay, you might as well join the YMCA
Favorite instructor is Maha ! Her energy is contagious and she makes working out so much fun:)
I have been training at Movati for over 3 years now. This gym is by far the best gym compared to LA fitness, Goodlife, or any other large gym. It is so clean and you can always access the equipment you want during your work out. I have trained with both Nathan Carter and Denzil Ottley and had great experiences. Both have catered my training to my goals and have worked with me to achieve them. Denzil has also been an immense resource through his athletic therapy services. I have been to physio, message therapy and other trained professionals in the past but have not found someone who has been able to pinpoint and treat my injuries with the same degree of precision. I would highly recommend his services if you are treating any injury or rehabbing a persistent issue.
Worth every penny! They really took the time to create a great gym atmosphere. They MANY group fitness classes make it easy to find something anytime of the day. I LOVE the dedicated yoga zen area - just really goes to show that they understand what people want. Really greatly over the top!
I do like the heated pool - and I love the steam room and the swimsuit dryer. Unfortunately - the steam room is always under repair - and the swimsuit dryer was removed, last time I was in. It is for this reason, I feel that what I am paying in fees is too much.
The ignite boxing with Sheri or Patrick is amazing! You will sweat and have fun while working out
Love this place! Matthew Lee is especially helpful. I've seen major improvements in my performance and ability through his helpful advice, in depth knowledge and thorough stretches. Definitely recommend!
I have to admit, I'm surprised at some of the negative reviews I've read since I haven't shared any of these bad experiences at Movati Athletic. As a result, I feel it's important to add my voice to those who like this gym. My wife and I joined in January of 2014. In December 2014, they went through extensive renovations and the decor now looks fresh, modern and clean. Several new machines were added as well. I've always found the staff to be friendly, both when I'm arriving and leaving. There are a massive number of classes available but the only group classes I attend are in the Yoga Studio. The instructors are excellent and the equipment as well as heat and steam equipment are in great shape. Why 4 stars then, instead of 5? I'd like to see equipment which needs repair to be fixed a bit more quickly (eg Jacob's Ladder) - however, lately this appears to be improving. Why do I REALLY like Movati? Since August 2014, I'm working out twice a week with a personal trainer, Heather McIsaac. She is absolutely fantastic and she gives me a new workout regime every time I work with her, thus keeping ahead of muscle adaptation. She is also a former Canadian champion in boxing and is able to push me as hard as I am willing to train. Fitness consultant Anthony Janicas was very thorough, checks in with me on a regular basis and is always very positive and motivating. At the end of the day, it's about results. My increase in muscle mass and loss of body fat since working out here is noticeable and I'm loving the results. The combination of pleasant environment, friendly staff and awesome trainer make this a gym I'm happy to come to on a regular basis - and that equals a healthy body.
Was a member there for 2 years they put rates up and reduced their hours. The gym is usually clean, has good weights and equipment. Rates are pretty high my wife and I pay $100 a month for the two of us. The showers soap dispensers, and paper towel on the floor is usually empty. I go to this gym minimum six days a week and have been member for about 1.5 years. I am thinking about switching to other gyms that have lower rates and are truly 24/7 such as Gold Gym or Good Life. Basically I expect more when paying this much a month.
Movati Burlington has always managed to exceed my expectations when I visit. The friendly staff and the clean environment has always made me feel welcome upon my arrival. Matt is an exceptional employee at Movati as he always greets the clients and gives friendly reminders to follow the Covid-19 protocols. He always manages to make everyone feel comfortable in the environment and is a great leader at Movati. Keep it up!
Fabulous instructors like Maha!
Another challenging and fun Rythem and Beats with Liza M. Geat club. Friendly staff. A good value.
The best part of Movati is the Personal Trainer my husband and I I work with. Liliana D is professional, knowledgeable and always a positive person. She makes workouts fun while challenging us at the same time. Whether training virtually or in person, she challenges us to be our best and do our best. She understands and applies her knowledge in kinesiology and is always in tune with how training affects us, being sure that we are training correctly by correcting posture as needed. Put simply, she is the best there is!!
Overall a good gym and fairly well managed. Since the re-opening I’ve noticed there is less attention to keep the pool and the pool area clean and hygienic. It’s clear that overnight cleaning is not happening and the existing staff in charge of cleaning can’t keep up with the workload. I have to give the guy who is in charge of cleaning men’s room a lot of credit though. He works hard and he’s super clean. This is just a shortage of staff situation and more a management issue than particular cleaning man or lady issue.
I have 2 things to say about this gym: 1) I truly appreciate all the extra effort taken by the staff to maintain the cleanliness of the equipment, lockers, studios, etc. I feel more confident in booking a workout because the staff and the members are making a conscious effort to be safe. Thank you for doing a great job! 2) If you’re at the gym and looking to get yourself back in shape but need help - you have to look for Yusuf, my trainer. He is invested in your goals, and wants to make sure you’re getting a great workout in each time. He is super knowledgeable and was able to design a tailored food plan that worked for me and it’s never been so easy to eat. He motivates me even when I want to give up. You want his energy around 100%. I look forward to every session.
It's not only a gym but a whole community that has everything with in.. Sauna, steam, swimming pool, hot yoga, basketball court.. and above all place is so clean and uncrowded your your daily work out:)
Truly top notch gym. Clean, friendly staff, non judgmental. If you are looking for a premium club experience look no further!!
Beautiful facility. Great equipment. My disappointment comes from space given to training in the free weight and machine area. There doesn't seem to much thought in the placement of the machines, nor do I believe they have given enough square footage for the area. I believe the majority of members will spend their time in this area and will lead to overcrowding. Space should be given accordingly to areas where the majority of members will use. I've seen too many gyms that create large specific areas which aren't high usage.
Best gym/club in town, hands down. Joey is the best employee; he keeps the place impeccable.
Personal training experience is beyond awful, my trainer left the gym after 5 training session. The gym did not give me a single call or email to acknowledge me about his leave.
Air conditioned and always clean and has a large selection of machines. Rating, 5stars!
Pool, towel service, lots of machines, and personal trainers. Very nice inside.
Thankful that the gym is open again, I'm having a really good experience so far. I'm able to do my heavy Squats, Bench, and Deadlifts and not be bothered. They also have a lot of machines you can use as accessories movements. They do not allow chalk however so if you are lifting heavy you have to bring straps and do accessory work for grip seperate than barbells.
The facility is extremely clean and the staff are very knowledgeable and friendly, especially personal trainer Ben and Liza
I had a bad injury in 2013, that resulted in nerve damage and multiple back surgeries. Recently I began Facial Stretch Therapy with Personal Trainer Amanada Sirio. I cannot praise Amanda enough for what she has achieved with my injuries, basically I was Humpty Dumpty and she put me back together again!! Amanda is not only highly knowledgeable and skilled (better than Chiropractor), but an amazingly caring person as well, I could talk with her all day. Thanks for all your help Amanda :)
I pay 28.50 a month at crunch on Erin mills and Millcreek and they have all the same stuff as this gym and it allows me to go to all the gyms across Ontario. Goodlife has Eleiko bars, platforms and plates if you’re a “serious” lifter or an actual power or oly. lifter. Meadowvale community centre has been completely renovated head to toe and has terrific classes, brand new weight training equipment, Olympic size swimming pool and a full size basket ball court; all at a fraction of the cost to what this gym is offering. The only thing I can’t think of that’s in a 5 km radius of my house is a spin studio, like a soul cycle, that this Movati has. I worked out this gym once and I can already tell how toxic this gym is going to be to go to, I rather put up with the same antics for 50% less. Also the machines at this Movati aren’t as varied as the one in Burlington; this point really bugged me since the one in Burlington has amazing machines that I’ve never seen before. The crunch at Millcreek and Erin Mills is probably better suited for you if you’re a body builder since they have more barbells, more racks, more benchs’ and way more machines. Idk why anyone would go here other than: for newer equipment, they really don’t know that a gym is a gym no matter where you go (i.e. you’re just starting out) and clearly you haven’t checked out the dozens of community centres in Mississauga or the GTA. Save your money, put it towards healthier food, which is also expensive, add a small routine that you can do at home without equipment, go for more walks and pour through the countless fitness videos on YouTube. As a personal trainer for 4 years a new gym doesn’t mean motivation for better results, more often it means money wasted. A transformation that will stick can take 10 years to achieve. Inform yourself with google first and thank me later.
If you cancel your membership, make sure to check, they will likely not follow through with the request and continue to steal money from your bank account.
I came from a hard core gym, went to a high class gym, and now I found the perfect amalgamation of the two. Very clean, extremely high quality equipment and facility. Very inviting for people of all fitness levels and ages no matter the goal.
Lyana is so friendly and welcoming. The facility was so pretty and clean, I had the best experience there! Thank you Lyana!
Awesome gym, clean, friendly staff, state of art equipment, varsity of angles to all muscle groups, huge cardio machine area and a turf filed.
I personally love that it has co Ed classes and also a private gym , pool and class only For women. I alternate between all of them And love it. The staff is friendly and helpful. The facility is very clean and well maintained. Money well spent!!
I wish I could give you guys zero ⭐️ and I could cancel my membership And the employees in here they don’t have common sense, it was my favourite place and now it’s not I hate it coming here anymore And I want to cancel my membership with you guys and I don’t want to be the member of movati anymore, the reason im not happy with them is because when I signed up they give me a value of $100 promotional gift card which I used only $15 in 2 months as I didn’t need anything to buy from them but when today I wanted to buy something they said my card is expired and there is no way I can get my money. They didn’t even mention about expiration when I got the card. That’s so disappointing being here as a member and they don’t treat you they way you are supposed to be treated. And I can find a good fitness gym I am sure.
Best Gym in Windsor and Essex County. Compared to their main local "competitor", their membership price is less for more, with most updated equipment in a spa-like relaxing environment, with steam rooms and 2 large pools on top of that. Many classes to choose from, ftom 6am to close. Also, Movati has an awesome app with at-home or gym workouts, class scheduling, challenges, health tracking and so much more. The cleanliness and attention to detail is top notch.
Attitude change before and after you sign up. Ghosted by personal trainer multiple times
Everything is good until you are trying to cancel membership. My parents were a long term visitors here, and I got membership for them. After 8 month of enjoying gym they have to go back, because my father got cancer diagnose and they moved back for emergency treatment. Movati's manager declined to cancel membership, because they need real letter form my parents from their country. So, I am so happy you can use my money when someone need it to save their life! Thank you very much! I will never come to Movati again!
It is a good gym , stuff at front desk are always help. Only disappointed thing here is group classes are not scheduled very well, the person who manages it needs more skills.
Not worth the money spend. Dirty pool with floating particles (seen people complain) and steam room constantly not working. Constantly infrastructure issues and renovations. Lack of cleanliness in change rooms and sauna which is basic thing to ask.
This place is good compare to one close to my house. Aaisha is so awesome!!! She is always so welcoming and greets everyone with smile...
Awful service from staff at the front. Reconsidering ever wanting to go there.
Movati is a great gym! So many amenities. I have also worked with a personal trainer, Maysah Eid, who is wonderful. She helped me set attainable goals, and has pushed me to reach them in an encouraging way. She is also really professional and knowledgeable.
Great gym. Little pricier but you get what you pay for. In this case, I think it's worth it. Way better atmosphere and more equipment, plus a pool!
Nothing but good things to say about Movati. I've been a member for over 2 years. Cleaning staff is always present and keeping the facility is in top notch shape. The gym has a massive variety of equipment for all levels of members. The equipment and facility are maintained very well. The staff is always nice, helpful and very open to feedback. There's a large variety of group fitness classes. Looking forward to increasing the amount of classes as well as opening and closing times of the gym (to pre-Covid hours). The instructors are the best... always enthusiastic, they constantly challenge you. They adapt the classes to ensure everyone from novice to advanced members achieve their goals. I especially like that they get to know the members/students. Love all my past and present instructors ':^)
Pretty good place to workout with lots of equipment, basketball, two types of sauna and a pool. But they are totally unable to handle the capacity of the people that's rising beyond the capacity of accommodation. Hope they get a solution for that soon.
I joined as a member this past May. I've been a member ever since and plan to continue my membership On my cursory visit I was treated with every professional courtesy and this has continued on every visit since. the staff are helpful, cheerful, and encouraging no matter what your body type or fitness goals. The facilities are kept nigh immaculate, and there is an excellent variety of classes and equipment. Every member is well-mannered. The offer of a month to month membership is great. Honestly, I can't say enough positive things about my experiences here and encourage anyone shopping around for a gym membership to strongly consider coming here.
Seems like every time I go to use the co-ed pool/hot tub its full of kids doing swim lessons and hanging out in the hot tub. I checked with the front desk and there are swim lessons from 4:30 to 8:45 most nights. This is not even posted on the schedule. Why not? Joined for the state of the art Flight spin classes. However, none of the instructors seem to know how to use it! Apparently they were trained on it last weekend, still no Flight today. Just a large blank screen. You have a beautiful Ferrari in the garage, lets take it out for a spin! Would also suggest adding some advanced level spin classes. Aside from the that the gym is amazing, great staff and facilities. Hope they figure it out soon.
They were supposed to open on April 2020.they re-opened 24 August 2020 due to Covid-19 without any prior notice and they charged all enrolled people. Now Iam trying to cancel this membership and nobody is picking up the phone or answering my emails.Are these people thieves? They can't force me to work out with mask on !! and they can't just take payments without my consent.
Best gym in town! Friendly staff, equipment and change rooms are always clean.
Nice gym but very poor customer service! This gym policy is try hard to make you signup for 12 months commitment even though your are already a member form past year . I guess they don’t believe in customer service ! a good customer service can bring back gym members again again year after year .
It is the worst customer service ever. They have rigid policies that do not value faithful customers. It is a shame. They need to change the managers and review their corporate philosophy.
Amazing gym ! Complete with top of the line equipment, friendly staff and the best classes ! They have a huge offering of classes, enough machines that you never have to wait. The pools are incredible and always clean. It is a little bit more expansive than other local gyms, but worth every penny! I have been to a lot of gyms in my life, and have honestly never seen anything like this one. Top quality in all aspects!
Amazing gym ! Complete with top of the line equipment, friendly staff and the best classes ! They have a huge offering of classes, enough machines that you never have to wait. The pools are incredible and always clean. It is a little bit more expansive than other local gyms, but worth every penny! I have been to a lot of gyms in my life, and have honestly never seen anything like this one. Top quality in all aspects!
Great gym, it has amazing amenities, such as a sauna steam room etc, although some are closed due to covid. I rate a 3 star review due to their sudden no gym bag rule. I find it very strange that they give you a complementary gym bag upon signing up, and unexpectedly create a rule to prohibit them from all areas but the change rooms. This rule is not listed in the agreement terms. The prohibition is enforced not due to covid, cleanliness, or hygiene issues. I can regognize if it is due to health and hygiene reasons, such as not being able to sanitize the bag. However the rule is being enforced due to a “ tripping hazard” when people are supposed to be 6ft away, and theft. Why not provide a clear plastic draw string Movati bag if theft is an issue? This type of bag can also be sanitized on the out side. I find cleanliness will deteriorate as people, such as myself who uses bands, lifting belts wraps and other exercise tools, and masks ( as they are optional when on equipment or stationary) will be left sporadically around the gym, on other equipment and the floor, not contained. Great move for hygiene during Covid Movati. The contradictory concept of providing a gym bag with the membership to be told we can not use it is unusual and misleading. I would like to highlight that this rule is only enforced at the Windsor location, our home gym. Although the fees we pay to have cross member ships to other locations, such as Guelph and kingsville, where this regulation is not implemented. Movati, I hope you find a solution to these issues, as members are likely to leave or not join due to the lack of consistency, illogical rules, and lackadaisical approach to hygiene.
I'm new to Movati Waterloo, but I want to take a moment to appreciate the care they've taken setting me up so far. I came in with a friend a week ago and spoke to Bailey from the sales team. She was awesome. She set me up with a free 7-day trial and was respectful of my wishes to make a decision on my own. Once the trial was over, Bailey sent me a message to ask how I enjoyed my experience and that if I want to sign up, I was just in time for the holiday pricing. I came in today to officially sign up, and the care that was taken was once again really awesome. Bailey is patient, kind, and relatable. But the staff in general have also so far been incredible. I am not a highly athletic person. I have had a membership to Crunch for years that I barely use because the facilities and service aren't/isn't great. I wanted to find a new gym that made me want to be there, so I checked out Movati. As someone new to running, I want to keep myself running in the winter, and I need a space that will help me stay motivated. My experience at Movati Waterloo so far has been above and beyond what I expect when it comes to essential customer service and customer care. Additionally, their facilities are clean and easy to use. This might be a long review, but I think it's warranted. If you're looking for a new gym and need a positive space, I highly recommend trying out Movati Waterloo. It's not always just about the price. It's about how you're treated and how you feel.
Really clean, lots of equipment, great staff
Yusuf has been my trainer for some time now and he has been a great trainer to work with. He's helped me understand how to get to my goals and what needs to be done to achieve them. He is very knowledgeable and working with him has allowed me to see results !
Best of All Gym in Kitchener and Waterloo location. Very clean environment! 5 Star rating....
My experience has been the best at movati Burlington location. The trainers are amazing and my favourite is my Tuesday spin class at 9:30 with Maha. She’s awesome , energetic and brings in this crazy vibe which honestly motivates me to come in the mornings every Tuesdays for her class. Thank you Maha and continue to be this awesome person that you are :)
When I signed up initially in March 2016, I only needed a membership for 3 months. The saleswoman told me that after 3 months the gym will find me someone to take my contract and transfer it over to them. Unfortunately, there is much more to it than that as well as tons of extra fees, and the gym will not help find anyone to take the membership either. I feel like I have been robbed and am stuck with a gym membership I barely use and just to make things worse, I bring my cousin to work out with me and the gym tries to charge you $15 for bringing a guest.
1/22/2018 I went here to check it out and the place seemed very new, bright and airy, with pool, weights, yoga spaces.
It’s a great gym but there isn’t any cables grabber
Well well well, really surprised to read negative comments about Movati. My family and i have been going to Movati for the past 5 years and we have never witnessed any of the staff members behaving in any bad manner other than complete professionalism. There is no comparison between Goodlife and Movati. Movati takes the cake.
The cleanliness, communication, and professionalism of Movati is unlike any other gym I've been to. 20-20-20 with Maha is my favourite class, she's energenic and fun. It's definitely a full body workout!
Great facility, Wonderful staff, and a special shoutout for the trainer Matthew. I have had three trainers from various gyms in the past and Matthew went above and beyond anything that i have had in the past. Would recommend 10/10 the results that we achieved at the end of our training has allowed me to be confident in my body and in any gym
Pools new equipment shakes. Obnoxious price though.
Great new gym with great facilities and all the group classes one can think of.
Literal nightmare trying to cancel my membership. Was told one thing by manager on phone, but didn't right down her name. I expressed frustration that not all of their staff are on the same page about policies, their response was that I must be lying about what I was told on the phone! Took weeks to sort out, had to end up putting a stop on my bank account. I had a good experience while a member, and was only cancelling as I was moving away for a year. Wouldn't sign up again due to this bad experience.
Expensive, but you pay for what you get! Premium equipment and service. Awesome steam room and has a public pool as well. Women's only side, which also has it's own pool. Highly recommend!
I signed up well before the gym opened up. Been going regularly since the grand opening (a little over 3 months now). The equipment is state of the art. The gym is always extremely clean & has a fantastic lounge area where you can unwind for a game of pool. Very friendly staff. It’s never too busy (which I absolutely LOVE). I’ve trained in just about every gym in Ontario over the years; and this one is by far my favourite. A few pet peeves they could improve on: In the cardio area please enable close caption on all the large TV’s & on all the cardio equipment; every other gym has this-it would be nice to be able to read about what’s playing on TV since we can’t hear it. The internet/wifi speed for members is far too slow (practically useless) when the gym gets busy. Please increase the speed available to the members so we can actually use the internet (many other gyms do this much better). Those pet-peeves aside; this is a perfect gym for me!
Been a member for many months. Bathrooms etc. are clean as mentioned. The have a very nice pool. Equipment is never cleaned by staff once in the whole time I've been here, several machines (a very small percentage) are broken for months. I mentioned all this to staff a couple of months ago and it never changes. They have a lot of nice equipment and tons of it but for a high end place you would it expect it to be taken care of and cleaned. I visited another major gym to be sure my expectations weren't too high and everything was spotless.
Small group training is excellent, especially Mark! Great pool and kids swimming lessons. Always very clean!
dirty
Movati burlington is absolutely the finest gym I have ever been a part of. My personal trainer Fil Owczarzak is amazing and has helped me so much over the past several years to manage my MS and stay as strong as possible.
Super clean and nice environment. Staffs are so polite. I love their group classes, specially Power Yoga with Ghazal .She is very professional and caring and I enjoy any classes she teaches .
I went to this gym as it was only a 2 min walk from my house. Its a typical big gym but you pay allot more. They need 2 hot water heaters as the one they have breaks down tons. Should not have to take a freezing cold shower when you pay a premium for the gym.
January of this year I started coming to this gym in hopes of just being able to walk normally due to Osteoarthritis in my knees and losing a couple pounds. Here I am a year later and working classes and seeing my trainer a few times a month, weight loss and muscle building are now my thing looking so forward to the next year of this transformation.. Thanks to the customer service team at the front who make me and my Partner feel like FAMILY and to "MITCH" my trainer for the hard life lessons about diet and working out right.. this gym is ware it is at.... Thanks
Will literally do anything to squeeze every penny out of you. So shameless and disgusting. Its like signing your soul away to the devil. would def NOT recommend. EVEN DURING COVID, ONLY CONCERN IS MONEY. THEY DONT CARE ABOUT YOU, JUST YOUR MONEY. AVOID
I'm a newer member at Movati and I am really pleased with my experience so far! The gym is always clean, and the women's only area is quiet, and the pool is amazing. The staff I have dealt with so far have been polite, nice and friendly. The equipment is clean, easy to use and someone is always available to show you how to use the machines. The women's change room is great, and there is always a locker or shower available. My personal trainer has been great so far, and I look forward to working with her over the next year. Overall, I'm extremely happy with the experience at Movati so far, and the price is extremely resonable for all the services you get. I would definitely recommend this gym.
Awesome women's o Ly workout area, pool, sauna, and steam room
MOVATI Burlington is like my second home! I’m there 5-6 days a week and I’ve never seen anything but respect, quality, cleanliness, professionalism and new friendships. Shout out to Mike, Mark, Mark 2, Ephraim, Nathan, Ayla, Margo, David, Denz, Sheryl, Marion and so many more! Thank you for making the gym a great place for all of us! Selena ????☺️
Friendly professional staff, clean facility, awesome!
If you can afford it, best gym in Waterloo. Really top notch staff, excellent facilities, but it's pricey for a gym membership.
Awesome facilities and well maintained
I'm a regular gym user and sadly its one of the worst rip offs I've had, ex: its not 24/7, you can't go to any of the studios unless there's a class, some of the trainers are retards that don't know what their talking about, staff that doesn't know how to great athletes but instead have attitude, lot of the machines out of order, you pay $70 a month but will pay extra for towel service, the pool is small, and mid day parking is a struggle, gym looks big but once ur inside you will realize that you have access to 1/5th of the gym, coming from a pro powerlifter.
Great gym! Excellent atmosphere!
Great gym ????
Great gym, clean and has everything.
Friendly staff, clean facilities, warm environment, with not fuzz feel. Love the place! I'm glad we have a Movati Club in town.
I love the group classes at Movati Burlington! They are fun and challenging! Maha is the best and always kicks my butt! ????????
Their class reservations system does not work. Don't bother reserving classes. They don't respect the reservations.
Terrible experience. The young punk at the reception only had time to look at the little girls walking around. Not willing to even show me the gym. Lost a potential client and I am a Personal Trainer!
The pool creeps me out ... I don't like swimming in a fish bowl which is why I left this gym to go to one with a more private pool where everyone is the lobby is full of men ten feet away and staring at the people ... girls ... in the pool.
Amazing staff and an amazing facility
The gym is the best one I have been to so far and I have been to many chain gyms, studios, boot-camp gyms etc. The facilities are top notch and services are exceptional. One of the reasons I would highly recommend is for the amazing trainers here. I started with small group training with Liliana, and saw a major change in my energy levels, overall fitness and I was reaching my goals faster than with other classes and training on my own. One of the surprising things was, despite her not being my PT, she remembered the weights and endurance from previous sessions and would gradually push me more and more. I eventually signed up for PT with her and I am seeing great results. Not only does she help with training but is also very compassionate about my entire fitness journey, including nutrition. We come up with strategies based on my composition, lifestyle and the best training options for my routine and having that support from someone who knows the process has been great.
Just read their contract before you join. They rip you off if you want to get out for any reason.
Best gym in town
If you are looking for a competent, knowledgeable trainer who really cares about you, ask for Yusuf. He is the best personal trainer I have ever had. The needs of his clients come first and he is a great listener. He has extensive knowledge in different areas and he really cares that his clients achieve their goals. It is rare to find such a good trainer, do not hesitate to contact him.
I highly recommend choosing Movati Watetloo as your fitness centre. I have had great experiences taking group classes and using the women’s only pool after workouts. Lately I especially enjoy working with Liliana as my personal trainer. She knows exactly what I want to improve without me even having to tell her and her happy and cheerful personality motivates me through the toughest of workouts!
Good place but expesive
Lot’s of great gym’s in Windsor and here’s another. This gym is stunning and offer everything you would you need.
Movati only officially opened a few weeks ago but it is surprising not too busy. The gym is large and split up into different sections which is smart because it keeps the gym feel not overly populated. There are areas for the pool, weights, machines and rooms for classes and even a zen area for yoga and meditation. The women's only section features its own area for weights and machines as well as a room for classes. I've been coming here 3 times a week and there are a variety of classes I am looking forward to joining.
The place is okay, clean, a lot of sanitation stations, employees are obeying the recommendations from Health Department but let's say around 80% of the customers are don't obey any recommendations, people are working on three working stations, jumping from one to another, don't sanitize the equipment and the weights after what they finished to use them, and to don't talk about the mask. But how I said the employees are doing their best.
I have worked out at all the major gym chains, LA Fitness, also at Canadian Body Works before LA Fitness bought it out, Goodlife, World Gym and Crunch Fitness. This gym is hands down the best gym in terms of cleanliness, space, lighting, variety of machines, quantity of machines, TRX cross training equipment and space, cardio equipment. I cannot speak for the staff expertise as I've been working out for 20 years and have never reached out to staff for assistance but the staff is very friendly, the playroom staff is also very friendly , helpful, and the playroom itself rivals most pay to play gyms for young children. If you are just looking for a basic gym to get a sweat on, the pricing of this gym may not appeal to you, if you are looking for an entire fitness experience, with the ability to expand your physical abilities without feeling intimidated or inadequate this gym is the best option for you. The TRX basement area is by far my favorite as it is a little "hideaway" so to speak where you can do squats, pull-ups, rings, elevated planks, sled pulls/pushes, tire throws, without having to have some staff member try to sell you on classes or explain how to use the equipment. Goodlife has a TRX area, much smaller but the staff would always try to sell you on enrolling in classes which is very annoying. I can say this gym is worth the price of admission, price will always be the main factor for most when joining a gym, but Movati Burlington is more of a fitness Oasis than a gym.
A consistently positive experience! Clean + friendly, helpful staff
The gym is clean and I feel safe during these Covid times we are living. The staff is always friendly and helpful, especially front desk stafff and in particular Liza. She makes members feel valued and welcomed. Her customer services skills are excellent. I am happy that MOVATI decided to open in Mississauga, there is no gym like it , in my opinion . Good job MOVATI!!
I absolutely love doing Maha’s Rhythm and Beats spin class! She’s full of energy and makes the class so fun! My mom and I look forward to her class every week :)
Ayla was amazing for my first time coming back to the gym. She knows so much and took her time explaining everything to me. I love this club and recommend her as a trainer for all fitness levels and any type of person!
This review is specifically for my Personal Trainer, Liliana, with whom I have been working for nearly 3 years. She is terrific! I'm a 70+ woman in good general health, and I've had weekly 1/2-hour sessions during all this time, except for the recent COVID interruption. We have been able to resume since Movati began allowing their trainers to offer virtual sessions. Both before and since, Liliana has provided workouts that are perfectly matched to what I need. She designs routines that are interesting and varied, and provides excellent feedback about form. She has always pushed me enough and not too much, and has been so encouraging that it makes me feel as though I am doing a good job (which may not always be the case!). She has adapted our routines effectively to my home space and more limited equipment, even giving feedback about better placement of my iPad so she can see what I'm doing and how I'm doing it. Lilliana is knowledgeable, warm, and funny, and it's a pleasure to work with her. I hope Movati recognizes that she is a real "gem", and a great representative of their organization!
It's worth visiting here.
Love it!
I am very impressed with the effort and attention placed on the clients. Very positively honoured to be here, at this gym.
Great club to join! Very friendly staff! Clean overall facility. Good value for money. Aaisha the membership coordinator was awesome, she helped me set my membership up and is super helpful even after I’ve already joined. I definitely recommend this gym!
Terrible overall experience. I used to be a member here and that ended once I moved out of Guelph. Given the circumstances, I have moved back to Guelph as I have established a business here last year. I have reached out via phone, left a voicemail or two to get a corporate or group signed up including myself and no luck whatsoever. Fair enough, visited in person twice and left my contact information at reception / welcome desk for someone to reach out to me but no luck either. Overall, it’s such a poor communication and rudeness at the front desk which I experienced at the Guelph location. Oh well
After floating through most of the gyms Ontario could give me, I finally found my stop here at Movati. It's 24 hours, it has an independent woman's section and pool alongside a common area with tons of variety in machines. The staff are very nice and easy to ask for help (there's always someone at the desk and around the gym). The classes are loads of fun and there's a great diversity of class types. The facility is always clean, is wheelchair accessible and there's a section dedicated to SQUASH! There's also a daycare center. So far it's been a year and I don't consider leaving anytime soon. Downfalls? Not enough locations I guess. The membership is a great deal considering what it offers (when compared to other gyms). Five stars, cheers!
Great gym however the sauna has been out of order for a month and is kept at a very low temp (even for infrared) if you're looking for a gym with spa facilities try LA or the YMCA but for $100/month this place is definitely not worth the money. Will be looking to sell off my membership
A lot of people but a nice gym
Best Gym experience, equipment, atmosphere and cleanliness wish they would bring back the "spa" music
My stepmom got a membership for us here a long time ago. I liked going here and they also have really good and healthy smoothies and other delicious and healthy stuff. Definitely recommend for anyone who’s looking for a good gym
I have been a member at Movati since the club opened. I have worked with 3 Personal Trainers and they were all great. I have been with Amanda for the past year and she is terrific. She is conscientious and definitely knows her stuff. I have absolute confidence in her. I would highly highly recommend Amanda
Great gym.. It's good to be back after quarantine
Just got the gym membership and it’s amazing. Love how theres a separate section for women only gym and swimming pool. But just a few things: 1) The lighting in the women’s gym and changing room is too bright, the white colour is very bright. It would be amazing if it can be changed to a yellowish colour how it’s upstairs in the workout area. 2) The music in the women’s changing room is very loud and it sounds sad. Can it please be changed to normal songs or even radio music and turned a bit down. Other than that, everything is amazing!
Such a clean gym. I absolutely love it. No reservations and amazing classes Maha A’s spin class is so good
1/22/2018 I went here to check it out and the place seemed very new, bright and airy, with pool, weights, yoga spaces.
Burlington Movati has the best staff. Always welcoming and helpful and energetic to keep us motivated. My personal trainer is Ayla Haytaoglu, who is very dedicated to making sure I have the best workout program that is right for me, and makes it fun to be there.
Pricey, but very nice gym. Spots book up fast due to COVID19
Overall good gym and has everything required! The cleaning during winter season of pool and sauna facilities could be improved.
Love this gym.....
Upscale gym. Clean and in great shape
Smaller gym with many features.
Came to this gym for the hot tub - it's great and so is the pool for recovering after your workout. Good selection of free weights and machines. Large stretching area. Nice rowing machines. Would recommend it to anyone who wanted to workout.
This is a high end facility. It is a bit pricey but you get what you pay for. Has absolutely everything I need and the staff and atmosphere are great. No pretentious tat and drama club here, just mature people who want to improve their health.
Truly a place where you'll feel welcome, feel comfortable, and feel HAPPY! From the staff to the club itself, I rate it THE BEST! The ambience created from the minute you step out of your car in the enormous parking lot, to entering this beautiful place, you'll feel an instant feeling of joy!
Beautiful club!
When I joined I thought it was a lovely place. The equipment was clean and the environment was very nice and made me want to go to the gym. However I didn't like the the people who worked there are rude. The group activities are upsetting because they work with the people who are better. A couple of times I've been to one of the activities and no one helped me into what I was doing. The employes stare and you and aren't very helpful.
I tried out this movati with a friend for a free trial. The facility is beyond amazing and includes everything from co-ed to women only gyms, fitness studios, yoga studios, spin classes, turf zone, 2 pools, suana, child care, smoothie bar, and patio. Unfortunately the price is extremely prohibiting to me coming here.
Used to be completely in love with everything about Movati, but im extremely upset with what I just experienced. You have to call in looking to cancel your membership and SUDDENLY you have a magical option to just 'freeze' the account till you want to come back. I haven't stepped foot in this club since the pandemic hit yet have been charged accordingly. If freezing an account is that easy for you, why would you do the exact opposite and start charging with no notice during a GLOBAL PANDEMIC. Some of the most shifty business I've seen during this, you should be ashamed of the money you're stealing from people
Movati has done a great job since reopening with spreading out machines, cleaning the facility and making everyone feel welcome/safe.
Every time I come here the girl at the front desk Liza is super helpful and friendly! Makes it a good experience every time because of her I would recommend movati to anyone
Absolutely beautiful gym. So spacious , amazing class options, staff are friendly. The gym has lots of room and the best equipment. Whenever I’m in Burlington I visit. Great atmosphere
Amazing gym lots of equipment covid-friendly highly recommended
I recently joined this location, and wanted to take a moment to thank Account Representative Jordan H. for helping me throughout the sign-up process. He was extremely personable, helpful and supportive. Due to his positive energy I felt confident and excited to sign up as a new member and come back the next day to use the gym for the first time. He gave an engaging tour, and provided me with a great array of options to maximize my experience. He took the time to get to know me, my fitness goals, past fitness experiences and what brought me to Movati. The sign-up experience was great, he answered all of my questions and provided amble opportunity for me to assess my commitment and I didn’t feel pressured. Joining a new gym can be scary, but Jordan provided great customer service and I hope others get to interact with him in the future!
Warm, welcoming staff! Clean, organized facility. Exciting, flexible (and creative) whole-body workout classes daily. One of the very best environments conducive to cultivating or maintaining a total wellness lifestyle- they have all the tools available to get you started or keep you pushing your limits. I've found other gyms intimidating and sometimes discouraging but since joining I actually look forward to at least an hour of keeping my body in motion AND I'm no gym bunny????. This gym caters to the very varied spectrum of fitness levels!
I have to note the cleanliness of this athletic club. The service is also exceptional. I love this gym:) definitely a wonderful warm and friendly gym!
Premium gym, definitely worth the money. Kicks goodlife and any other competition out of the park. If you're a parent looking for good child minding while you're working out, movati's childcare team is amazing. They're qualified and paid staff, not random volunteers just putting time in for community service hours for school. As for the gym, 2 pools, a women's area, co-ed, Crossfit-like section, many studios for different types of exercise classes, a zen lounge including a hot yoga studio and sky studio (entire back wall opens up to the outdoors on the second floor). VERY CLEAN gym. Also, tons of equipment to compensate for the busiest of times.
Great environment with a price tag.
The gym is beautiful and offers many choices for a great workout however, I am never able to reach anyone on the phone. I don't live in the city so if I need to get answers to a question, I have to drive to the location. I was told phone aren't working yet but I called another location out of curiosity and got the same recording...
Fresh clean environment, friendly staff, modern machinery.
I love this place! I have been a client for 2.5 years. I have never felt more comfortable at a gym. I have tried Goodlife and Madamoselle when it was still around. At Movati the staff AND clients are warm, welcoming, helpful and non judgemental. I usually go around 4:30pm and will admit that the odd time I have gone in earlier I have found the staff to be a little standoffish, but the afternoon team is amazing! I have been a client both with no issues and with an injury. The entire team has always offered me support, especially when I was in recovery from my back issue. I know that I can ask the training staff, CSA and managers any questions I have and they will always provide help and find answers for me. The only wish I have is that personal training wasn't so expensive. However, I guess it is worth the price to have a trainer who is properly trained and didn't just take a weekend course.
Top rated facilities
Amazing facility. Clean. Professional staff that greet you as you arrive and leave. Great classes. Always a machine available. Not over crowded. Highly recommend especially the Barre Class.
Best gym Ive ever step foot in. Period.
Rude and arrogant General Manager, we got billed months after cancellation, the issue was clear cut but she said that the cancellation was my opinion despite the fact that offering multiple months time credit is a literal acknowledgement that it was wrongly billed. WATCH OUT CANCELLING WITH THESE GUYS
I have been a Movati member for a long time, and have been seeing Amanda in the PT department for a few years. Amanda is AWESOME - would give 10 stars if I could! Movati is one of the few places in the city that offers fascial stretch therapy, and I would genuinely struggle to replace this service (or this gym) if it weren't available. Amanda is incredibly knowledgeable and flexible, working with me through health issues to find exercises and routines that work for me. I am significantly healthier because of her help! The facility as a whole is professional and the amenities are unbeaten in KW - particularly for women's only fitness, hot yoga and pools. Their safety protocols during C19 are excellent. 10/10, would recommend, will never go anywhere else!
Great gym and it’s close to home. Wife enjoys it also.
For a "high end spa and exercise club" they certainly dont operate like one. Ex. If a facility you know people use is down, but you have a sign it's only down until the 28th, but today is the 29th, perhaps you can make a post and communicate that before someone drives here, without proper gear to workout in a different area facility. Now I am livid once again, after cancelling my membership once before for unhygienic reasons, is it that hard to run a business well?
I don't normally comment on things but just randomly read some reviews and thought wow, some people just love to complain - Movati is great! I've been a member for years, things are clean and the staff is so nice.
Probably one of the cleanest gyms in Waterloo. Saying this after working out at Goodlife, Laurier, World Gym and LA fitness. I haven’t seen any feces or bacteria on equipment like other reviews suggest. The machines are also always available. I never have to wait for anything. I see people complaining about canceling memberships and not getting their money back. That’s unfortunate, it’s important they read their contracts before signing and paying. Expecting sympathy should not be a default. Contracts exist to overcome unfortunate circumstances that could happen to anyone. A business still needs to run to support the thousand others that use the facility. Just because there are thousands of members doesn’t mean the gym has money to throw around. Most of these businesses are barely profitable, especially during covid. Sympathize with them as well. I also see people complaining about wearing a mask. Yes, it is a little silly to have to wear one while working out. But people need to realize that they are blessed to be able to workout during covid. In the US you literally can’t. Wearing a mask isn’t going to kill you. All public facilities are doing this to make sure they don’t become the source of a virus spreading and to show that they are taking it seriously and keeping the environment safe for older people who are in more danger. I would give Movati 5 stars, but the only issue is the bench presses. What is going on there. Why does that thing slide out. Just get regular benches, or at least 1 regular bench. I bet you will notice people using the regular bench over the fancy ones you have now.
I've been a member for over 2 years and I absolutely love it! Very open and spacious environment, and class times any time I want. I especially am a fan of the variety of yoga classes they offer, all throughout the day and evening. Thanks to the club for putting my current membership on hold during this time, as my schedule is different from prior to the closure and I'm not able to make it in right now. So helpful and I so appreciate that! :)
I joined Movati last fall because they have a really great swimming pool, steam room, sauna and great private showers with lots of hot water. I also find it never really crowded, and I always have my own lane for my laps, I generally swim for 45 minutes, six days a week. The staff are always very friendly, and Kelsey who works on the front desk is exceedingly professional, polished and kind. Andrew who works on weekends is great to talk with, loves astronomy, as I do too, and he makes my trips to the club that much better. I have tried many other clubs in London, Movati is further for me to drive but worth it, you get what you pay for and then some.
My fiancée and I just started working out with Eric as our personal trainer and we are sooo impressed. My legs may be sore but I am super optimistic that he will get us to our goals. Thank you to Daniel for matching us with such an awesome trainer and all the team at Movati for being so nice and accommodating. Shout out to Lyana as well, she’s also great.
I attended today's opening day and I thoroughly enjoyed my experience! I am unsure why people are having a problem with the women's only area, when everything offered there is offered in co-ed, but I guess there will always be something to complain about if you look for it. It's a great space, tons of classes offered, everyone I spoke with seemed friendly and helpful. So all in all, a very positive experience. And yes, I did spend most of my time in the women's only, and I will continue to do so as it is, what I deem, a very considerate and refreshing space provided by this establishment.
Our instructor maha was incredible, had a great workout that was fun and rewarding. Will surely come back to train with Maha every time..
Great gym, very well maintained, lots of equipment, good classes and nice staff
The staff is always very helpful and the environment is extremely clean. I love Maha and all of her classes!!
Friendly staff, easy registration. Forgot to tell me about 2 free protein shakes until after I paid for one. Great facilities, lots of water fountains and santiizng wipes to clean machines. Vast selection of cardio/machines/freeweights. There's a channel on cardio machines where you watch your kids in the daycare, super convenient. Pool, hot tub, steam and sauna look great. $6 to replace lost tag which seems excessive. Look forward to my next visit for family swim.
Nice place to work out
This was the most fun I’ve had for a while . Maha did an amazing amazing job making sure the class was fun , safe and it flew so by that I almost forgot it was a workout! Amazing amazing job Maha ❤️
Just an amazing club! Me, my daughter and son are all members and we are over the moon with the facilities, we love the snack bar with all the delicious and healthy options. I also love taking Zumba and Drums with Valentina, her energy is amazing!
Staff is very helpful and friendly. It’s a little tight around the free weights area and could use some more benches. Other than that, it’s very clean and well cared for.
Love this gym and have been a member for years. Unfortunately the weekend hours are a bit ridiculous! Normally Saturdays they are open until 8pm (should be till 10pm at least) but I just came back from vacation and decided to go at 6pm and turns out now they close at 5pm! What's the point of having a membership if I can't use it? I hope they change this soon or I'll be changing gyms ????
Only place in town with proper equipment.
Nice new gym
Very clean, great work out equipments.
Love this Gym , and my amazing group trainer Liliana .She s always happy , knowledgeable and helpful.I love people who I train with them as well .cant wait till this Covid gone and take more classes and use the pool .
Clean, beautiful gym, with everything you would want in a gym! Even a women's only pool! Loved it here.
By far the best around. This new facility has everything I personally wanted from location to equipment! Extremally clean, organized & maintained that way !! I am certainly satisfied thus far and would especially like to show my appreciation for the fabulous service I receive from Sarah every time I enter your facility. The attitude of staff is there for all to see and as such, a positive attitude conveys to customers that Movati is interested in them and their Health & fitness goals. We always want to keep coming back to people / businesses who always make us feel special & Sarah along with the rest of the Movati team never miss a beat! I wouldn’t hesitate to recommend Movati to anyone! Check them out and see for yourself! :)
Excellent trainers and instructors!
Great, open environment with top-notch equipment. Luxurious feel all around.
Great gym. A bit expensive, but large choice of material and classes (yoga, zumba, cycling etc.), nice and helpful employees, pool, jacuzzi, clean changing rooms and other facilities.
I’m honestly confused at how there’s any good reviews of this gym location. Staff. Front staff desk folks, I think they forget their job is customer service based. Meg is always pleasant, however the rest of the girls up front can’t seem to crack a smile or say hello. Equipment. Extremely outdated.. the weight machines on the women’s side is right from 1997. The cardio equipment on the main side has been garbage since they redid the flooring, most of the treadmills have a huge slant. Cleanliness. I often see the same garbage sitting around areas of the club for days at a time before its actually cleaned up, ridiculous considering they have full time cleaning staff.. the man and woman on the day shift cleaning are frequently not actually working, but rather hidden away in the back talking. Amenities. Realistically, lack there of. Pool either has swimming lessons, classes or lane swims.. Very difficult to actually find free time to utilize it. The studios are a complete waste. You can’t even use them- they’re “only for classes”. Then there’s the “Personal Training Studio” again, not really for use unless your paying EXTRA- or your a personal trainer. Sorry, but how does it make sense that the members are the ones paying for the memberships, supplying the funds for upkeep and everything- yet we don’t benefit from it. Everything is a free for all if your a personal trainer there.. otherwise your slumming it. In conclusion, this gym is extremely overpriced.. everything about it has been made out to be some exclusive, high end club and it’s the furthest thing from it. If your considering joining, take your time and shop around the area. Fit4Less is much less expensive, better rates and all new clean equipment.
I visited the gym during a short stay in Guelph. Had a tour with a Katie. She took the time to explain everything clearly and I found the gym clean and pretty good overall.
Love this gym. Clean with great staff and trainers, they make sure all members are welcomed and acknowledged. I have an amazing experience with Liliana for more than a year now. She’s dedicated and pushes me to improve my exercises, always smiling and committed to my goals. Thanks to her, I always leave Movati happy!
Beautiful gym, good equipments, a lot of options and not too expensive!
Extremly rude staff. Preppy gym, waste of money.
Very nice facilities. Staff members Melissa & Amir were very helpful. Glad I signed up!
Impossible to contact if you want to cancel. A ton of hidden fees. Don't respond to emails. Over priced.
The gym is nice but be prepared, they told us we could put our memberships on hold if we needed when we signed up. When our family caught COVID, it took multiple attempts (calling and emailing), to get a response. If we wanted to spend more …
Laura Cook represents Movati Athletic in a very professional, efficient and kind manner. Her knowledge of Hatha Yoga is extensive and she passes her expertise to a knowing and appreciative following. I appreciate her skills and insight when she delivers her practice. I have been a student of her for many years and fully endorse her. Thank you, Laura.
Welcoming space. Great choice of classes. Really motivating staff.
Great gym. Excellent equipment. Safe environment.Great shakes aswell. Shout out to Liza- great service provider. Goes above and beyond.
Both locations are old-folk homes
Movati has had its ups and downs since I joined almost 10 years ago. But, without a doubt, it has taken great efforts to improve. Currently, Movati is superb! The staff are amazing, the classes are challenging, and the instructors are top class. What is striking, is several instructors are versed in kinesiology, and keep abreast of the latest research and trends in fitness. My only wee complaint is that the mens steam room should be cleaned more often. Sprayed down. I have seen this at other gyms. I do think this is the minor detail of an overall great gym.
Very clean facility and the staff are very friendly!
(Translated) I took a free 7 day pass gym really tried it this good practice back squat rack grip super multi-chip a little stupid the other girls are super good and dedicated workout area and a large dressing room there is a large swimming pool is also very clean wet and dry sauna (not used) aerobic equipment super multi Premium Plus there are girls practice Bottom artifact love with love (Original) 拿了七天免费pass试了一下 这个健身房真的不错 练背的grip超级多 深蹲架的片有点蠢 其他都超好 有女生专用的锻炼区域而且很大 更衣室超大 有干湿桑拿 游泳池也很干净(还没用过)有氧器械超级多超高级 还有女生练翘臀神器 爱了爱了
I am so excited to begin my gym life at Movati. It offers everything I need. I love women’s only Area, Women’s pool. The steam room is located in the women’s changing room. Family pool is good for my two boys.
Expensive club with infrastructure problems and approximately 67 CAD/month membership. Classes are good and numerous but one gets used to them as there is no diversity in the class program, pool is decent at least in male section, not so much in female section (commented to me). Steam room and hot tub sometimes do not work (especially Steam Room/ Hammam). In short, good gym with probably most numerous and fancy features in Guelph, but qualify/price is worse than competition.
The place is clean but the rates are extremely high. If it wasn't close to my house and continent I would have totally change my gym to a cheaper one.
Worth the price They have everything, nothing spared. 1) The women's gym is really big I appreciate and they have every equipment (rollers, barbell pads, and accessories for the cable machines). So you can show up and not have to bring your own. Kettlebells and other equipment are accessible to everyone without paying "personal trainer fitness". 2) state of the art equipment: the latest stationary bikes (equivalent to a Pelton bike) and they equipment not usually found (dual action bike). They have the hip thrust machine. 3) They have steam room and saunas. They 2 different types of shower heads def luxurious. Thru have a pool table. 4) Fuel training room offers equipment not usually found in conventional gyms I haven't been to Lifetime but I have been a member of LA Fitness and One Health. 5) Great gym hours they're open until 12am mon-fri and until 8pm on the weekends. I hope they keep these hours. It's hard time a gym like this with flexibility. It's definitely in between ( LA fitness and one health in terms of pricing but far exceeds with the equipment availability and amenities. I hope they maintain the equipment and they'll continue to have good reviews. I was going to check them out in Burlington and im grateful they opened one up in Mississauga.
Movati is the first gym that I've joined and its been a great experience so far! Thanks to David on being an amazing trainer.
This gym has a nice environment (lots of equipment and weights options) and the trainers who teach the classes are awesome! If you are thinking about signing up here for only taking classes like yoga, HIIT, or swimming then this is a great place. HOWEVER, if you are coming to use the weights, cardio equipment, etc. then think twice. The maintenance in this facility has really declined. Many cables on machines are worn down, which is a safety hazard. The spin bikes are shameful- they really need maintenance on the knobs (some I can't even turn/they are not smooth) and some bikes in the spin class room have broken clip in mechanics. What a shame it is when I bring my cycling shoes to spin class but can't even clip in. I've always told the instructors when a pedal is broken but nothing has been done since I noticed this (>6 months ago). Same issue as other reviewers- Male worker in women's change room weekly. Why not hire a female maintenance worker? I usually don't go in the women's only area, but I think it is lacking good equipment and maintained poorly. Upstairs, machines are broken for more than 2-3 weeks usually. Many holders on the free weights rack have been broken or cracked >1 year. Sometimes I see workers wiping down machines which is nice. When its busy, the change rooms do get dirty but I see them cleaning most mornings. Is there somewhere members can leave comments for the manager? I enjoy this gym and its classes but the maintenance needs to be improved.
Great gym. Brand new facility with tons of equipment.
Movati Burlington is the cleanest gym I’ve ever been in. The staff are kind, professional and helpful. My children love the daycare! As a mom of three young children, I love the daycare as well! lol Ayla is a fantastic trainer! She’s also a wonderful person and truly wants to see me win and succeed at my goals! She is very educated on fitness and it shows! I would recommend her to anyone, no matter what your fitness goals are! I can’t say enough good things about her!
Great classes, and equipment. Staff are always so kind
Cancellation policy is not professional during pandemic.
Great place to work if you're a woman. I on the other hand was fired for being a man in order to make way for an all female sales team. Even though I was one of the top sales people month after month after month. Got fired without cause and not given any reason by an absolutely gutless and classless management system. #thatwasmymovati
Very clean upscale place similar to a spa type of experience. The nice thing as compared to some other gyms are the spin classes and yoga classes are not an additional fee on top of the gym membership. They don't Hard Sell extras though they do make it painfully aware they are there. Kind of hard to do without in the gym business it seems. The schedule for the classes seems geared more towards morning and noon it could use some more evening later afternoon events but I guess that will be dictated based on membership. The staff are very helpful in Pleasant hopefully this stays the norm and doesn't disappear over time as the place becomes busier.
Having heard great things about the club from friends, I signed up as soon as they opened back up again and I have not been disappointed! Katie signed me up, she was warm and friendly, knew her stuff, and gave me a great tour of the facilities, which got me excited for my first visit! Katie and Erika are two faces (well, with the mask I guess it's just eyes?) I love seeing when I walk through those doors, always making me feel welcome! I signed up for a personal training consult because it had been a while. Phil assessed my fitness level and didn't make me feel pressured or pushed into buying some sessions. Ib has been my trainer and has helped me feel confident in my form and program! The gym staff are very good at making sure the facilities are clean and that patrons/staff are wearing masks. Highly recommend Movati!!
This is by far the best gym I have ever been to. All of the staff members are very kind, Liza in particular was so sweet and extremely helpful when I signed up. The Women's only section is the biggest reason I singed up here, it is truly a club within a club, like they say it is! It has everything you could possibly need for a great workout, and as a woman it makes the workout much more comfortable. Everything is extremely clean as well, I always see people cleaning when I come to the gym which is amazing. Movati FTW! Couldn't recommend it more :)
Had a great experience with Lyana. She was professional, friendly and made the process so simple!
My first response to my experience here was to use the word luxurious. The way you're greeted as you arrive, the amenities, the support services (personal training), the huge selection of classes, and their attention to cleanliness just blew me away. It's easy to spend 3-4 hours here working out (LOVE the women's only gym), taking a class, swimming some laps (LOVE the women's only pool) and then taking a steam (glorious!). It feels like a spa on any given day. They're doing such an excellent job maintaining the experience even with the constraints due to the pandemic. A top notch team with a top class experience. Love Movati...!
Everything you need in a club.
Horrible customer service i've ever experienced. Dirty gyms. HORRIBLE RUDE REPS. 10/10 WOULD NEVER recommend. Save yourself from this trap.
No Better way to start a Sunday morning than doing Tabata with Maha at Movati Burlington ???????????????????? Great workout!!! Huge shout out to all the cleaning staff!!!
Amazing gym! Club stays on top of covid pre cautions. And Liza is an amazing and helpful worker !
5-Star Review for this location! My experience so far has been phenomenal! Shout out to both Morgan and Julian for great customer service and always being there to greet you when you walk in. Both are professional, courteous, and very friendly. Morgan made the sign-up process seamless and was thorough in all the agreement details. She answered all my questions and gave a tour of the facility. 3 weeks into my membership and I am loving every day of it! Great fitness equipment and club amenities! I switched over from another gym and am so glad I did! Locker rooms are always clean. The pool is crystal clear! Gym equipment is always clean and members are respectful to each other and wipe down all equipment after use. They have punching bags, suspension training, CrossFit type equipment great for HIIT, and much more.
Excellent gym, complete with areas for strength training, conditioning, cycling/spinning, yoga, swimming and more. It’s equipped with the latest equipment. I really enjoy some of their cardio equipment as they have models I don’t find at other mainstream gyms. The facility is well maintained and the staff are very friendly.
I had trained with lots of trainers before but none of them like Liliana she is amazing personal trainer..she’s so professional and high knowledge in her field I really enjoy my sessions with her and I’m sure I’ll reach my goal with her help and guidance
Maha,Yun and Marion are my favorite instructors. If you want a great workout they are the ones to go to. Great gym Movati Athletic.
I’ve been attending Movati for a number of years and love the club - clean, great classes as well as great staff and instructors. I’ve been working with my trainer, Lilliana since the beginning of the year and I’ve appreciated her extensive knowledge. She’s committed to her craft and provides great modifications when needed. She keeps me accountable and pushes me to go further than I think I can. I’ve particularly enjoyed the variety of our workouts - it’s never boring and I look forward to our sessions. I would highly recommend working with Lilliana to improve strength, mobility and achieving your goals.
The BEST gym in Burlington!! Spotlessly clean, great equipment, friendly staff and excellent instructors.
Disappointing experience after being a member for many years. Unfortunately due to health reasons my physician advised that I take time off until things are stabilized, however despite a note and multiple discussions with staff I am unable to put my membership on hold for the time I need to be off. My only options are to continue paying (even though I cannot go) or cancel my membership (and have to pay the initiation fee again should I rejoin). I was told to call back to discuss on a specific date which as it turns out happens to be after the date they submit billings to the bank (a little sketchy I think!), so already I'm stuck paying for a membership I cannot use. I really enjoy the classes and wish I could go, but I think I will have to look elsewhere when I am ready to go back to the gym.
The best!
I love everything about this place besides the employees. They're rude, mean, and they do not care about the customers. Awesome gym, but the employees' manners need to improve.
Melissa is the most amazing person at movati. she is always so kind to me and everyone else. More gyms need amazing people like her
I like the place. The pool is nice, pretty decent size and temperature is great...but...please bring water shoes, bottom is so harsh on your skin it will leave it bleeding. I went in for Aqua Surprise for the first time and so much stepping made my feet get all scratched. Just something to be aware of. Overall ok.
Movati Athletic Waterloo is an excellent gym! Super clean, nice facilities and amazing staff. The trainers are wonderful! I've had 2 sessions with Liliana Dominguez and she's amazing! She pushes me to my limits and always motivates me to do more. She's kind, funny, and she really cares about her clients. She's helping me learn more about the gym and teaching me how to work out on my own. And she's an amazing teacher! 10/10 would recommend.
I have been a member of this club since last year. I enjoy group workouts in the women only studio. I have started to take some training sessions with an amazing trainer, Maysah Eid. She is very professional, caring, serious and motivating. She adjusts every session’s work out with my situation and physical condition. I have flat feet. She helped me to learn some movements which can modify my curve problem. She pays a great attention to your body’s response to each workout and help you know your body better. I recommend her for who is looking for sustainable healthier life! Have fun with her ;))
Amazing space, great helpful staff.
Clean facilities and friendly staff. The spin and yoga instructors are excellent.
Great gym, professional management. Clean and taking good precautions during Covid. Glad to be a member. They have a women’s section as well for privacy, a protein shake bar which is great amongst other amenities. Staff is very friendly and helpful as well.
This gym is awesome. It's pricey but if you use it right you get your money's worth. I've taken a couple classes and even for a beginner they definitely put you to work. I love the women's only pool and hot tub, and a steam or trip to the sauna after your workout is a MUST. The changeroom is huge and always immaculate. Love the little seating area in there too. Grab a protein smoothie on the way out, you won't regret it!
The club is super nice and clean. I joined a little over a month ago and it's been great to get back into a fitness regime. My personal trainer Lilliana is the sweetest person and is helping me achieve my goals, while pushing me just hard enough!! (especially on leg day lol). Thanks to the Movati team.
Stopped in this week to seriously discuss a membership and no one was available or interested. Hard to imagine a gym is doing so well it doesn't need more people. Oh well. I'm now with LA Fitness.
Wonderful facility
Complete nightmare trying to cancel my membership! They just pass you around once they have your banking info! Never actually get ahold of someone who can make a decision on things! But sure does look nice inside! What a joke!
I stopped by last week to get a visit pass. The facility was incredible and I was serviced by Lyana who made sure to give me all the information I was looking for! Highly recommend stopping by and asking for Lyana if you're looking for professional, helpful information on this club. Can't wait to sign up!
I miss my gym so much! I was hesitant at first because of the price of the membership but it’s honestly worth it. When it was open, I felt so safe. People were always cleaning. The equipment is amazing and the environment pushes you to achieve your goals. I miss it so much. A good quality gym made such a positive effect on my life and I can so obviously tell the difference now that it’s no longer available. I really hope they can reopen soon.
Movati Burlington is an excellent place to work out, all the facilities are very clean. The training staff are fantastic especially Ayla who works you hard helping you to achieve your goals
The best gym experience in my 30 years being a gym member. They go above and beyond.
Love the cleanliness, professionalism and classes!
Hands down the best Gym in Guelph, Good Staff, great facilities.
The yoga instructors and studios are great. I am very happy with the overall service and experience they offer.
I bought a one year membership for my son and I was assured that it would not auto renew even though I had to sign a contract. They were aware I only needed a 9 month term because my son was moving away for University. I was charged twice past the one year term and they then told me I needed 30 days in writing to cancel the contract.
Loved the atmosphere and vibe of Movati south. The staff and management was super welcoming, also the protein shakes are the best!
Great experience getting to know some of the coaches at this location! There is a culture of teamwork
Club is always clean, & such a great atmosphere! Jasmin is always friendly, professional & helpful
My wife has been a member at the Athletic Club since 2014 and she has had nothing but a positive experience. She started out with a personal trainer who was knowledgeable and pushed her hard but not too hard, constantly encouraging her and giving her positive feedback. I have used a Guest Pass a few times and I find that the facilities are always very clean and the machine are always in good condition. I have not experienced any rudeness or other negative aspects of the staff that I have read in some of the reviews. She has found this staff nothing but friendly and welcoming, always saying hello to her when she come in and goodbye when she leaves. She always get a smoothie when she leave and the attendant who makes it knows exactly what she wants and is extremely friendly. We would recommend this afletic club to all Our friends, family and anyone else who wants to go to a great gym. Thanks for the positive experience.
The gym has become very overcrowded, especially in the classes and the change rooms are not as clean as they used to be. They make all kinds of promises when you join trying to justify the fact that it costs twice as much as other gyms but then don’t deliver on the promises. It’s a nice looking gym but not worth the cost for the same experience you get at other gyms.
Place is so dirty, I complained numerous times and they didn’t change a thing to make the place cleaner. I never once saw a staff cleaning the equipment and machines. They are covered in dust and hair, it’s so gross ! The ladies bathroom is never clean either.
Movati so bad. Staff is super rude and not helpful at all. I kept my membership for a year and I think that is a wastage of money and time. Trainers try to cheat you to earn money. They gave us free coupons to use for smoothies and all but didn’t told us that it will expire. I never recommend movati at all.
fake reviews probably for a contest in club. Write a good review to be entered into a contest. DONT believe it. its all fake! they couldnt make it more obvious. HORRIBLE disgusting scammer gym
Best gym in KW.
I have been to a lot of gyms in my life, but this gym and their staff has treated me like a KING for the moment i walked in. from the time you walk in, its almost like you can see the smiles through the masks. They are ready to help and make sure that you are taken care of. The women and men in service behind the counter really make you feel like you are apart of the Movati family. I feel like I might even get the invite to the Movati Christmas party at the end of the year just for being a member. If you think I am exaggerating your insane and you got to check this facility out :). The equipment is emaculate, if you ran out of plates to eat your lunch or dinner on you could just use a weighted plate as a replacement, thats how clean I feel the gym is when I walk through the door. And just to throw myself under the bus a bit here... at other gyms I will sometimes finish my workout and my ego is so high that i just yell and throw the weights on the floor and just leave them instead of re-racking. BUT at Movati these people have made me feel like its my home, and so i make sure everything is put back where it should be to help maintain there standard of quality and excellence. ALSO dont get me started on the juice bar, its almost like the willy wonka of smoothies. Have you ever had their Tropical Fruit Cup!? .. well if you havent you need to stop by and ask for Liza! This girl will make you the best Tropical Fruit Cup smoothie youve ever had (if you have ever had one..), I am convinced that Liza and the rest of the team at Movati likely have to do some kind of smoothie certificate that no other gym has to do because there smoothie energy is next level!! Anyway, I feel like im rambling and you should be half way to Movati Athletic.
Most amazing workout with my favorite instructor Maha.
I was really excited to be starting at a new gym, as I'm somewhat of a gym rat (I've had memberships so multiple gyms and thought maybe this one would stick). Boy was I wrong - first off poor customer service specifically with Monique or Monica, I can't exactly remember the name but I will never forget the service - just awful. I was also extremely shocked to find out that they close early on weekends, and as someone with multiple jobs, I would find I extremely difficult to work this gym into my time, however I suppose they try to make up for that with hours staring at 4am or 6am. Just from looking around I could already see I would have a huge issue with the place, as it was extremely busy I could maybe count 3 machines that I would've been able to use - but I was still hopeful. I asked about free trials and they said I could have a 1 day free trial - 1 day? How is that going to help me figure out anything about this gym (it's quite large and has multiple amenities)? After only looking around for 10 minutes I knew this place wasn't for me as the washroom itself said I all - very poor cleanliness. I'm not a neat freak by any means I just don't see how it couldn't have been taken better care of. Best to say, I've taken my money elsewhere - Planet Fitness offers 5 months for the same price as the student deal here (who knows how much more you can get for the regular price).
Outdated gym from the 90’s (carpets, old machines). Poor customer service. I have been meaning to cancel, but due to covid I was not able to go in and get that done. Recently, I ran into an issue and can confirm they cannot handle memberships. I have not received an email regarding their reopening date yet have been charged my bi-weekly payments with no notice, and when I raised that they refused to refund me. Glad to say that I cancelled and would never consider signing up again. Highly encourage you consider going somewhere else like GoodLife or an independent local gym!
Maha is a phenomenal instructor! Enjoy every one of her classes!
Movati is a great place, it's the staff that ruins it for me. Melissa has consantly given me problems. She needs a check on her attitude and education as she has not been helpful or kind. She is also always on her phone even when customers need help. If Movati solves that issue it will be a great place to go!
I've never had a membership to a gym that makes it feel like family more than Movati. The staff is SO lovely and the place is always clean. I get my shake exactly how I like it every time without having to remind them how I like it. Over all a fantastic place. I love it here <3
I had a great experience with this gym. A very clean and nice place. Nerges especially was very professional while registering me at the gym. In total a very cozy place to work out. The classes are great too.
Beyond comparison to other gyms in many aspects including customer service.
Awesome gym, totally worth it.
As soon as I walked in I knew it was a place I'd love going! Staff are very friendly and helpful...Very clean and a great place to work out!
Very friendly staff, Tons of equipment. I really like the Shake bar where you can go after workouts and get a protein shake. I enjoy using the Sauna and Steam room especially in the winter months. One of the good things about Movati is when ever I plan a workout on specific machines it never gets to crowded to where I have to re-plan my workout. I came from a gym where that happened all the time.
I love this gym. Yes it’s a little pricey but it’s definitely worth it because of everything they offer here it was just something that was worth every dollar.
Great gym , Good location , Shawn is a Good manager very helpful and friendly.
Great gym. Clean change rooms & washrooms. They are always on top of repairs on machines so don’t listen to these guys that complain it takes months to fix because it doesn’t.
I go here six days a week. I love this gym so much. I love the all inclusive gym, the swimming pool, the hot tub, the sauna and the stream room. The staff are really friendly and always greet me when I walk in the door. The other gym members are great too. I have met a lot of helpful and friendly people at this gym who always teach me how to use equiptment that I'm not familiar with. Yes a membership at Movati is a bit steep but it is well worth it.
This gym has everything I need. Love the new “CrossFit” type training area between the free weights and machine area. It has ropes for slams, boxes for jumps, lots of kettlebells, lots of medicine balls, sled for pushing, TRX bands, jumping ropes, everything I need. Very friendly staff who always say hello and goodbye. Clean. Moderately priced. My gym.
There are several things : 1- on their webpage you can not find any link to membership fees 2- You need to call them for the fees and they ask you to come with tons of number and plans. Over the phone, they will ask all your information to give you an idea about membership cost, just for their future marketing! 3- My impression about this location, just want to make a commitment for you with high membership cost 4- There are 5-7 gyms close to this location that they are clear with their membership, i am feeling much better to go with them!
(Translated) A wonderful and integrated gym and it has a women's section that includes the equipment and the swimming pool, and it has a very nice and cooperative group (Original) جيم متكامل و رائع وفيه قسم نسائي يضم الاجهزه والمسبح وفيه مجموعة متعاونه ولطيفه للغاية
The variety of different yoga classes, even during Covid, is wonderful compared to other clubs. The instructors are all great and the studios are spotless. In addition, I love having a “Women Only” pool. Overall, the club is excellent and I truly look forward to going there.
I do not recommend it at all. Please before you join this place read a few of 1star ratings, you will get a lot of useful information. Don't fall for 5 stars. As soon as you join the place they will ask you to write them good words as reviews. A prove is, after a lot of these 1 stars there is a message from so called owner of the place which is said thank you for your comment or five star. It mean these poor people at the beginning rate them a five star and afterward like me myself changed their minds and introduce you the real picture of the place.
Every time I go to swimming pool, there is some class, so I cannot swim any more. But I just have free time at 10 am . Because of the swimming pool, I choose Movati. But I didn’t swim on my free time. Waste money. And at 10 am, there is a lot of people in lady part, some of the fitness equipment I want to use are not available at all. And there are some very popular class, such as Yoga, if arrive a little bit late, there is no vacancies in the classroom at all.
Great place to workout and align the Chakra! Everyone is very professional, courteous and welcoming. Thank you as well, to Liza, who is all of the above and always goes the extra mile, above and beyond the call of duty. Liza also prefects the 'Moca Rush', my favorite post workout protein smoothie! Cheers!
Great staff and very nice and clean change rooms, with a lot of great machines and facilities
great gym! but one of the employees was really rude.
Yusuf Saleemi has been my trainer for awhile now and I just want to say he's one of the best I've worked with. He is extremely knowledgeable and knows exactly how to help you reach your goals! I would recommend him to any friend of mine. He makes you feel comfortable and he's extremely professional. Best PT I have ever worked with!
Fantastic gym. Friendly staff. Greatwomens only section and pool.
I love it here best place to work out and work there is 2 floors one area for co-ed and 1 area just for women's only and 2 pools co-ed and women's only we are on top of the cleaning and it is so welcoming the environment there
Edited 07/17/2020 Movati has decided to keep their playrooms closed once they reopen, but to continue charging members who relied on the playroom’s services to workout. I understand the decision to pause the childcare program from a safety standpoint, but accommodations should be being made for members who relied on this service. I will no longer be able to use the gym, but will still be being charged. This is unacceptable and exploitative behaviour and I no longer stand by a 5 star rating. There should be an option for an indefinite membership hold or for premature cancellation for ALL members, as other gyms are offering. • • Original review: A membership at Movati is expensive, but worth it! The classes are amazing and very diverse. Cycling, yoga, zumba, barre ... you name it, they offer it! The best part of the gym is definitely the playroom. I feel comfortable leaving my 4 month old there for an hour or two to work out, shower, or just have a coffee & a little break ???? Most other gyms don’t offer childcare for babies that young, so I’m thankful that Movati does ☺️
I have been a member of Movati for years. The facility is kept very clean. I love attending group fitness for the camaraderie and the motivation. Big thanks to Cassandra who has made coming back to the gym so worthwhile with her fun Movati Dance classes.
Fabulous club with so many unique classes, so clean and offers an amazing experience for the entire family !Leave the kids at the kids zone and enjoy peacefully lovely workouts !
Great gym. They have been very careful and have good safety measures for during COVID.
Love Movati's classes, and would give them 5 stars, but the Manager was rude and inconsiderate. They should provide some customer service training to the Manager, considering that other reviews state the same thing.
Best gym ever! 10/10 no complaints ever.
The best people! Clean, spacious and well maintained. Tons of classes to choose from.
Definitely the best gym in KW! I can speak from experience that this gym is taking all precautions necessary to ensure the safety of members and staff during this pandemic.
Awesome gym
Mark was a great instructor. With his instruction I learned to properly position my body to run efficiently. He showed me some exercises that will help stabilize and strengthen my body in order to prevent injuries. Thanks Mark!
Similarly to John Watson, I'm surprised by all these negative reviews. I joined two months ago as a result of a diagnosis of depression and anxiety so when I was asked why I was looking to join that's what I said. The sales girl proceeded to show me specifically the kinds of stuff they offer to help with that and suggested I try their free yoga classes. To my surprise, I love yoga now and I never would have tried it otherwise. I can't say enough about the range of options available for my workouts here. Additionally, upon registering I was given a free fitness assessment with Anthony and a personal training consultation with Julian. Both guys were super helpful in helping me build a plan to enhance my workouts and give me direction. Even though I'm not his client, Julian has been very supportive and encouraging in my journey. I can't say enough about their staff, their class teachers, their cleaning staff, and the quality of the overall experience I have at Guelph Movati Athletic. 5 Stars!
I have been a member of Movati for over a year and have been pretty satisfied with my membership up until this point. The gym has gotten significantly more crowded since January. At most gyms there is a spike after the holidays and it falls, it’s still very busy. It can be difficult to get a treadmill in the women’s area at peak times as there’s not enough. Additionally, there were significant changes to the classes scheduled. I think there is more an emphasis on the paid classes, which is frustrating because most are already paying close to $100/month for membership. Key instructors that had high attendance are no longer on the Movati schedule, which is disappointing and several time slots/ classes have been changed. Overall, I think there can be more time spent focused on existing members’ satisfaction than simply acquiring new ones.
amazing gym, amazing staff, unbelievably clean, and even the members are pretty amazing too. I have been to about 90% of the gyms in London, this gym is by far the best.
Not sure why there's so many bad reviews on here. My boyfriend and I joined Movati this summer and we love going. The group classes are awesome and the staff is so friendly.
Amazing gym with amazing staff. All the weights and machines I need, and it's always super clean. Special thanks to Lyana for always being friendly and helpful with all the inquiries I have!
It’s a good and clean gym. Also the personal training sessions are very helpful to increase your knowledge about the machines and nutrition. My personal trainer Maysah is very kind and knowledgeable. She fixed many mistakes that I have been doing, which maximized my performance and she always motivate me.
Love Movati classes offered in Mississauga and Burlington....TRX with Cheryl and Alex and challenging classes with Maha keep me motivated.
Maha's class for barre physics is awesome , you get the full attention , and lots of motivation , worth million times to go again and again
Place is beautiful. A worker names Lyana was very helpful patient and informative on any information i needed. Such a sweet girl
Can I give zero stars? I went just to learn about the gym, classes and prices. They gave me a paper with bi-weekly fees, while people HAVE to register for 12 months! So funny!! I suggest they can give daily price and may trick more simple people! The girls in the reception desk were so nice by the way. But who ever suggested this price policy and a year commitment strategy should change his/her mind about other people's primary school math abilities!
I love the new club in Mississauga. It has state of art facilities. Lots of classes to choose and very friendly and helpful staff. Its drums class is my top favourite. Instructor Yun L is totally inspiring. Her moves and postures are so perfect and beautiful. Cheers to Yun!
If you inquire about a membership they don’t stop emailing, calling and texting you.
My name is Dave and I've been a member here for the last 15 years. I was just reading the review left by MATT S And I'm pretty shocked. All the things he spoke of in the review are absolutely false Clearly he has something personal against Movati. Either way, great gym :)
I am always so self conscious about going to the gym but Melissa really helps me out with that!! She is always SO supportive, friendly, kind and professional! Also... she makes the best smoothies. I love this gym, and I really highly recommend it to anyone in the area!
Improvements that this gym needs: whenever you call , there is nobody to answer your call. Whirlpool isn't hot enough. And sometimes I find the showers to be dirty. Also the music they play in gym area and change rooms are more like a coffee shop music . The music should give the hype beats and motivate so you feel like you are actually in a gym. The price that they charge people is really hight price so their service should be at a high level too. If they make these improvements, this gym will be much better.
I would give no stars if possible. Had the exact same experience as this: Rude and arrogant General Manager, we got billed months after cancellation, the issue was clear cut but she said that the cancellation was my opinion despite the fact that offering multiple months time credit is a literal acknowledgement that it was wrongly billed. WATCH OUT CANCELLING WITH THESE GUYS. Once they sign you up, the attitudes change and the staff could care less.
Wonderful facility but I never see anyone clean equipment after use even if they leave a puddle of sweat, some staff are great and some are horrendous I asked for a mask as i threw mine away from how sweaty it got after working out, guy at the front desk said can’t give you one, only if you’re entering not when your leaving and had no customer service skills, acted as if it was money out of his pocket, For $70 a month you’d think the least they can do is provide a $0.10 disposable mask, I could’ve said I’m still working out and this dunce would’ve given me one, make it make sense….
Not a great value for the price if you are a student. It can be very busy (just as busy as the university) and the classes fill quickly. The university gym is about the same quality as Movati- the only down fall is that it can also be busy at certain times of day and that Movati does offer a better selection of classes that run frequently. The upside, two semesters at the university costs only $100. You can also do month-to-month if you aren't a student. Movati does have a student membership now, but I don't know how much it costs because I signed up before they implemented it so I still pay for a classic membership. They also will not cancel your contract for a long term injury/illness- which has been my personal negative experience with the gym. Even with a doctor's note, they would not let me out of my contract. I can transfer it, for $100 transfer fee- but I would rather not pay $100. I understand not wanting people to bail on a contract they signed, but a company should have a little more compassion for their clients who are able to provide evidence to support a legitimate reason for cancellation. Other gyms will also cancel you contract if you move far away enough to justify not being a member with them anymore. Movati will not. I inquired about this since I am looking to move as well. There are so many gyms in Guelph, explore your options.
My wife and I had recently tried out Movati through the $20 dollar for 20 day promotion. The gym seemed clean and everyone seemed friendly. That was until we started to inquire about sign-up costs - We were told that if we wanted a month-to-month plan, we would each have to pay a $200 sign-up fee, in addition to 63 dollars per month + taxes. We know of two other couples which had previously signed up - month to month - a $20 dollar fee and they pay something like 58 per month. We tried to negotiate a better start-up fee but were told that there was nothing they could do, as they had to be "fair" to all other members. I'm not sure how this is fair? Anyway, we have begun our search for another gym which will offer a more reasonable rate and sign-up contract. We would have signed up at the end of the trial period if we would have been offered a similar rate to our friends. It is a decent gym, but beware of sign-up fees and rates. It would seem that everyone pays a different amount.
Liliana Dominguez from a Movati has been training me virtually on Zoom for a few weeks. I have been so happy with the quality of training both in person and virtually and would highly recommend Liliana and Movati Waterloo if you’re looking for a robust training plan.
Over all a very good place, but as I had suggested before also that there should be COLD PLUNGE (like Good life Heart Land) as they already have enough in Hot amenities i.e. Hot Yoga, Sauna, Steam Room, Jacuzzi) 2nd thing...Free weight area is very tight....Tons of weight but only 3-5 people can share the mirror.
Cancelled my membership last week at the Windsor club. I will not support a business that runs on discriminatory business practices. I had one last payment owing and the snotty supervisor told me I have to pay it or be sent to collections after writing my reason for cancelling incorrectly. I hope you can keep the lights on with that last payment, I won't be rejoining or referring anyone again.
Kara is an amazing instructor, she dedicates her time after working a FULL TIME job. She’s so energetic and motivating, love going to her classes. Kara teaches the Rhythm and Beats class.
I agree with everyone who states the front staff including sales people don’t care. Attitude and you are bothering me is pretty much what I experienced on two separate occasions when I was thinking of joining since it is within walking distance to my home. A club run by kids who think they are better than a potential member who will be paying for their cushy job is not where I want to waste my hard earned money. It is the number one complaint yet it’s still happening. Who is in charge of theses employees. Anyone? Go to LA if you want a pool or GoodLife for a hassle free workout.
I had the pleasure of working out with personal trainer Maysah Eid and for the first time I learned how to correctly do effective exercises. With her encouragement and training, I gained strength and motivation to continue on my journey toward better health.
Great gym! Very clean, they sanitize everything! Plus very friendly staff, love seeing the smiles on Liza's face every time haha I see it through the mask.
Great gym. Really liking it so far. Clean, and i like the variety of classes offered. Just wish they offered the anti gravity fitness class more than once a week. I love how there are so many classes to chose from every day.
Water shut off again... another workout without a shower Glad I pay a lot for a premium gym
Staff are very freindly, cleanliness has gone downhill since it first opened, but has gotten much better since the Pandemic. Still alot of self absorbed members who obviously do not care about the health and well being of other members by not cleaning equipment or wearing a mask while walking around..
I am very upset they are mandating the vax passport, supposed to be about health and they want us to inject poison in us, shame on you, there are a lot of businesses including gyms staying open to ALL humans. you may have shot yourself in the foot, people are talking, and it's all over social media. GOOD LUCK
Kelly is amazing
I’ve been going to Movati for over a year now and absolutely love their classes, especially Hot Yoga and Barre Physique. I appreciate that there is a women’s only fitness room and pool — although I wish they have 1 lane put in to help people swimming laps. I’ve also gotten a smoothie here a couple of times when it’s late and I haven’t had a chance to eat dinner. The protein shakes are good, but I wonder how much sugar is in them. It seems silly that a fitness club does not make nutritional information and macros readily available.
Great job at Re-Opening. The Movati App to sign up for classes works really well. I have worked out in the General Gym, the Women's Only Gym and have done a class and I feel very safe working out. There are Cleaning Stations everywhere and more Cleaners on staff. If you are looking for a caring, friendly and helpful Fitness Club, Movati is for you! Great job!!
I have trained with Liliana twice a week for the past three months and have seen vast improvement in overall fitness and health, she is extremely knowledgeable and motivating, I would recommend her as a PT to anyone coming in to the gym!!
I can’t say enough good things about this Gym. From the moment you walk in the door you are greeted by happy staff behind the desk. The locker rooms are impeccable and cleaned frequently. As you head upstairs the amount of cardio machines is staggering. The weight room has plenty of machines and free weights to make anyone excited. But what sets this gym apart are the people. The instructors and trainers are all very professional and extremely knowledgeable. I have been very impressed with my trainer Mark, who challenges me, teaches me and entertains me at every session. I would highly recommend him and this gym to anyone. It’s a Disney experience!
discrimination of any sort is very unprofessional and unjust hopefully you change your discriminatory policies that are destroying this nation time to wake up!
Super clean facility and nice staff. Came from a different movati location and this one is far better.
If anyone gives this club a low score they must work at competition. I was paying 150/month at Lifetime Fitness and now pay less than half that amount! Thanks Movati!
Amazing and completely worth the price. I'm not made of money, but this year I made myself and my health a priority, and I still find this place to be worth the cost. They have a ton of classes, which admittedly at the moment are more difficult to get into due to class size restrictions, that are going on at all different times of day so I don't really have to worry about whether or not there'll be a class at the time I want to go! Everything is clean and in perfect working order, granted it's brand new so it should be, haha! I found the staff to be extremely nice and helpful. The women's only section is gigantic and has everything I need right there, so I never have to go to the co-ed for a piece of equipment not found in the ladie's gym. Honestly, can't rave enough about the place.
I love going to Movati Waterloo. The facility has been kept clean and organized given the circumstances. I am very happy with their schedule and various options for classes, keeping me motivated to go back and seeing great results. I like to work different workouts to challenge my body and my favourite instructors are: Amanda Z for body sculpt, Michelle S for 20-20-20 and body sculpt, Drew for intervals, Eva for pilates and Colleen B for all her classes. Thank you for the wonderfull work!
Amazing
Pre pandemic, I had the pleasure of a couple training sessions with Denzil Ottley. He was so knowledgeable and attentive while training me. The assessment and attention to my physical issues was incredibly thorough. Then Covid closed Movati! I was so sad. No more place to go workout, steam bath, hot tub, pool, sauna, all gone. Denzil was so kind to check in with me and offered his assistance in any way to keep me motivated, via emailed workout or help via digital face to face. His care was so uplifting during this time. As soon as I was able to go back, I took 9 more sessions with Denzil. They were very successful and Denzil always prompt and attentive kept me going with some challenging workouts. I’ve had several other personal trainers elsewhere. I can honestly say none impressed me as much as Denzil Ottley. The level of knowledge Denzil has and his laser focus on what was best for me couldn’t have been any better. Denzil far exceeded my expectations.Thanks sincerely Denzil Ottley, I’d recommend you without any reservations!
This gym is amazing!! Staff is professional and the place is always clean! The group fitness classes are great, especially classes with Meira which I never miss! I recommend trying out all of the group fitness classes as they are one of the highlights of the gym!
What an excellent gym!
Great gym. Clean, sanitary and plenty of equipment.
I like the facility although I am very disappointed in the staff of both the Brantford and Guelph locations. I go to school in Toronto and when I signed up I specifically asked if there would be any new locations in Toronto by the time I left for school (September 2016) as I would not sign up otherwise. The person who signed me up continuously reassured me there would be at least 3 new locations by the end of summer (2016) and that the locations were touching ground as we spoke. I asked around Brantford and Guelph in October and found no one knew what I was talking about. I soon realized the staff member had lied right to my face to have me trapped into a year membership I obviously wouldn't really be able to use. Huge waste of money and i don't recommend.
Just switched to Movati after being with a different gym in London for 4+ years. Very happy I made the switch. Extremely Clean gym, very friendly staff and much cheaper than other gyms
Movati is a wonderful welcoming, shiny, new place to meet your fitness goals. There is something for everyone from a huge coed area, women’s only section, an incredible amount of equipment, classes, pools, and other amenities. I am especially impressed by the quality of instructors for the variety of classes suitable for all levels. Each individual is competent, professional, caring and able to tailor difficulty. This facility is worth anyone’s consideration.
I have been a member of many gyms -- this is, by far, the best!!! Exceptionally clean, many options for group classes with 'trained' instructors, top notch equipment for every need and fitness level, very friendly staff. Worth EVERY penny!!!! Beautiful facility!
I enjoy the gym a lot for my accessory work, the unlimited training time is also great but my biggest pet peeve currently is the fact you can't bring even a small stringer bag to hold your equipment such as a belt, wraps, wrist wraps, sleeves etc. I've been told it's apparently due to a tripping hazard or theft of their equipment. I understand the tripping hazard but during these times everyone should be staying 6 feet away from eachother so no one should be tripping on any bags. Also as for the stealing maybe implement the use of clear bags, or bag checks once leaving the facility. If this was sorted out the gym would be excellent. Thank you.
Maha’s classes are the best!!! Her energy and enthusiasm is contagious. Can’t wait till her next class. She alone is worth joining Movati Burlington.
an amazing experience !!! so clean and so much to work with. love the all girls sections and having our own pool. def a good switch
I can't tell you how bad this club is managed, I signed up for the gym at the end of my term i told them i am moving and if they could cancel the account for me, the lady i spoke to on the phone obliged and told me she would take care of it gave her all of my information.. that was 2013 it is now 2015 and i have nothing on my credit owing i call to get a report on my credit and they say I have owed them since 2013 and its gained a balanced from 20% interest to $780.. why wasn't I notified of this balance, they even confirmed they had my number on file... I guess lesson learned on my behalf but had this been handled in a diff way this hole ordeal wouldn't have been present.
Great gym. Clean, wide variety of equipment, pool, whirlpool, both a dry sauna and steam room. Friendly staff.
Love working out here. The staff is amazing especially Melissa. Very professional, and always greets me. She’s so kind. - Dan
The facility is always squeaky clean, and the staff are always making sure that everyone follows the rules so we all stay safe :)
It has the typical high-pressure sales where they push you to sign a contract immediately. I also wish fitness classes were only 50min! It's impossible to take two fitness classes back to back in different studios because there is no time to get from one room to another. All instructors go the full 60min (even though they're only supposed to have 55min). Otherwise it's a nice gym, clean, modern, tv's attached to all cardio equipment. Lots of lovely fitness classes including hot yoga and aerial fitness.
Nice clean gym! The front desk girl Liza is the best! She's always so nice and helpful with any questions I have! She always makes me feel welcomed and sets a great atmosphere for the gym! The gym has some weird rules but overall a great gym with many amenities!
The change room floors are always littered with socks, underwear, plastic bags, used paper towels, and all sorts of garbage. The hot yoga and co-ed group fitness classes are extremely overcrowded. Members had to fight at the door for a good spot in the classroom. The front desk staff is inexperienced and mostly clueless about problem resolution. The co-ed weight room is in need of serious upgrading as the machines are filthy, dingy and worn. For the price they charge biweekly and the number of members they have, they should invest more in keeping the place clean, updated, and organized for people to enjoy their workouts. I cancelled my membership after a year, and surprisingly they did not try to retain me with sleazy sales tactics as many other gyms do. The location is good, although the parking situation can be tricky in the winter. This is why they get 3 starts instead of 1 or 2 at this time.
Clean gym, great enforcement of covid rules. The location is fairly close to central mississauga. Large parking lot. The staff are not friendly which can be a problem if you want to attract more people to the gym.
I simply describe Movati by saying one word (UNTRUSTED) I really mean it, the main goal for them is only to take your money. I was in Movati for a while, but I cancelled the membership! Nothing so special there and it’s pricey as hell! Recommend it? Of course not! I tried to cancel my membership 2 months ago by sending an email and they said you’ve to come while I was outside the country, and the membership did not stop and I paid the entire fees. I’ve been to other gym which is the half price of Movati and I really enjoy every minutes right there. I’ll never come again to this gym.
So far, so good! I signed up for a membership back in the summer when the gym was still under construction. This is how I would rank Movati out of other big box gyms I've been to so far: Goodlife Fitness - Movati Athletic - Lifetime Athletic. If you're looking for something better than Goodlife but can't afford the pricey membership of Lifetime, this is the place to go. There are plenty of machines to use that I haven't had an issue waiting (especially the cardio machine's). The change rooms are way cleaner and luxurious compared to Goodlife. The change room has a spa like feel to it. I found it unique that the shower has two shower heads that you can choose from based on your preference (eg. rainfall or regular). Everything is super brand new so everything is functional. I am hoping that the gym stays this way down the road. It's not really busy compared to other gyms yet but time will tell. PS: They also have a pool table in the lounge!
Burlington Movati is the best gym in the city. Maha is the most energetic and challenging instructor. Her spinning and power barbell classes are the best! Erin, Leslie and Nicole are very good instructors as well!
Great gym and huge variety of classes, especially for yoga lovers. Very poor customer service if you need to call them with questions which is disappointing as we all try to adapt to the new 'normal'.
Movati treats members terribly when they need to cancel for special cases. If a company can't use sense and compassion when making business decisions, they don't deserve anyone's money.
Signed up for monthly payments to just receive a letter from a debt collection agency of 650+ that I owe Movati when I signed up for monthly ??? Horribly business practices here
Movati Burlington is a great place where everyone fits in. I never liked the attitude found in gyms and was extremely happy to see Movati is totally different. trainers and members make everyone feel welcome and it's a clean and friendly environment where people make friends. Love being part of their family and really missing Maha and Power Barbell...
Amazing customer service by Liza at the front desk!. She is always smiling and very welcoming. She has exceptional knowledge of all the services provided at Movati.
Annemarie C classes are so much fun! She is supportive and encouraging in a way that makes you feel good about your effort. Some classes are intimidating to be honest, but hers are very welcoming. Highly recommended!
I love this place so much! Thank you so much to my membership coordinator Morgan and the team for helping me surprise my daughter with her very early Christmas present... her very own membership! And t-shirt! You really made her day
I’m so happy to be back at Movati. They are doing a fantastic job of cleaning between classes and all instructors are wearing masks appropriately. A big shout out goes to the following staff: Julie N - your energy, knowledge and assistance with my back issues has been so helpful. Essentials is a fantastic class and for the first time I’m learning to practice yoga properly. Zhanna - all your classes are great and you make us all smile. Your dedication and help with anything and everything is greatly appreciated Angela - love your barre and Pilates classes and the experience you bring to the gym Deborah M - love Thursday barre and especially all the stretching and great music. Andrea - your Sunday barre kicks it up a notch and pushes everyone in the class to work harder Laura - front desk. She greets everyone with a smile and is very helpful and creates a welcoming environment when you walk in the door. Overall this is the best gym I have ever joined and thank you to all the amazing staff!
This gym is great! I love working with Meaghan as my personal trainer and she’s really helpful in correcting my form and giving me tips for next time I’m working out on my own. The workouts are very tailored to my fitness goals which I love! The machines are also very clean and safe, especially during COVID. Can’t wait till it opens back up again ????
Horrible customer service for new members, we (my wife and I) wanted to take a tour in the Burlington location, we mentioned to the person in we didn't have much time and we just wanted to look at the pool (the only thing we care about), He took all our information and then he handed us a long questionary... We said we didn't want to waste our time putting all this data when we just wanted to see a small part of the facility, he reply that we had to do a 45 minute tour either way.. we ask if he could show us the pool only, he said no and replay "fill the questionary and do the 45 minutes tour". We left the GYM after 10 minutes of discussion and we didn't see any facilities. A day later a woman call us from Movati, to ask us about our experience, we told them we did not see the GYM because time constraints and lack of consideration. She did not acknowledge that we were irritated by the experience, and keep selling us the Movati like an old car salesmen. I told her that we were not happy with the first and second impression and we were not longer interested in Movati, but she keep challenging me with why I took that decision and kept asking questions that were personal and I was in no mood to answer. I doubt they have a customer service manager that has properly trained their staff.
Friendly staff and super clean facility. Love this place!!!!
the gym is fine but the service is horrible there scammers and incompetent don't deal with them they suck. snarky sales people that are only looking for commission.
The customer service at this gym is great. Amir from the Movati Café gave me excellent customer service and also helped me set up swimming lessons for my brother and I.
Clean gym with good equipment. Staff is nice, especially aishah. Keep up the good work guys!
I went to Movati for a day pass and met with Lyana! She provided great customer service! She had great peak attitude and answered all my questions with so much care and professionalism! I recommend anyone checking out Movati to reach out Lyana and get started with her! :) she made the experience great!
I've been coming here for almost 6 years and it's the best Gym in London Ontario. Great friendly staff and knowledgeable PT's.
Look forward to checking out this gym. To be fair, I obviously cannot rate it until opened, but an All Womans section is something I'm sure a lot of women would appreciate, as myself ???? All the best!
Love this place, clean and nice
Annemarie’s classes are always fun...her smile always makes you feel comfortable in a class and never intimated...
Great gym. They have everything, and the classes are intense!
In this difficult time, you went ahead and charged my account three times without setting a foot in your gym. When I asked your manager to reverse the charges, he said No and encouraged me to cancel my membership and I just did that. Will never suggest this GYM to anybody. This is flat out scam.
Fil is a great trainer
A little more expensive but I love this gym
Good feel gym. Best you can get!
This is the worst gym ever Stuff very rude and very unprofessional I do not recommend this gym specially north london location
Extremely nice and professional staff. Huge shout out to Alexa!
I love my early morning Ignite classes during the week with Mark and Ephiram. It ignites me for the whole day. And they are great trainers. They love doing what they do. But we wish that there were more people in these classes during the week. MOVATI is a great place to workout.
Maha is the best
Over the past 10(?) years as a member here, service and staff have only gotten better and better. It’s it the cheapest gym around, but equipment, steam room, pool, hot tub, etc are always in good repair. Our children went to the day care several times - amazing staff in there, they had a blast and it makes working out so much easier! Great array of trainers and classes - something for everyone. Highly recommend giving it a try.
Clean, spacious and a great selection of equipment. Top notch as always!
Wow this gym is amazing, has pretty much everything you could possibly ask for. Great customer experience, lots of parking and friendly staff. I spoke with Jason and he was awesome, took the time to answer all my questions and was super friendly. Highly recommended
I have been attending classes at Movati's Waterloo facility for 4 years. I really enjoy the variety of workouts from yoga to spin to aerobics and appreciate the club staff for helping me maintain my fitness. I commend Corrie for getting to know her attendees and for caring about our fitness goals and suggesting modifications! Thanks for always making me feel welcome, Corrie :)
I love Movati, its very clean, the equipment is top notch and plentiful and the trainers and classes are excellent. I really missed this place when COVID hit and it was forced to close for a few months. I have been very happy to go back since it reopened and feel very safe with the protocols and processes they have put in place to keep us all safe. I want to also call out a special thanks to Denzil Ottley. Denzil has been critical to my recovery, after surgery, and getting back to a fitness regime that I am happy with. Having Denzil as an Athletic Therapist as well and trainer has been key for me. Denzil is pro active, always looking at changing up workouts, to keep things interesting and working every part of your body. I will be moving out of the area but will keep my Movati membership for sure.
Had an excellent visit with Lyana, she walked me through everything I needed to know about the gym. Lyana was very attentive and personable when answering all my questions about the facility, pricing what came with each package etc… I would recommend asking for Lyana if you are considering going to this gym because she made it and enjoyable and easy experience.
Awesome facilities, plagued by horrible staff and management. Had to cancel automatic payments through my bank after leaving the gym because they continued to attempt to withdraw money, claiming that the payments were "already underway" and couldn't be stopped.
Would never recommend this place!! Never sign any contract for personal training or athletic therapy!!! We signed a contract for my son for athletic therapy for a ACL rehab in Sep 2020 for 3 months as he needed to be ready for high level sports as from Jan 2021, but unfortunately the gym was closed and we never heard from the personal trainer. So today, Sep 1st 2021, almost a year after, when we don't need the therapy anymore, the club is still charging us for the training and we still have to pay for the 3rd month as well. They're saying we still have to use these sessions even though we don't need any therapy anymore!! How funny and ridiculous this is!!! Even though my son is an active member at the club, the management doesn't care about customer retention!! The personal training manager and his regional manger are both useless and incompetent in taking decisions. Very poor level of customer service!!! HUGE mistake we did by signing a contract with Movati Athletic Mississauga!!
Honestly one of the worst customer service I have received in a while. I called in to cancel my membership a month ago and they informed me that I can come in and get it canceled right away. Today I call and they’re like we can’t do it anymore and we have to charge you for a month before we cancel. This is honestly ridicules and I will never go back to this gym again
Pretty disappointed in the fact that me and a friend showed up (AFTER CALLING about thr $10 for 10 days deal, and the lady that we talked to said we could come in until Feb 28th.... we went today, Feb25th) Both me and my friend went to the desk, told the lady at the desk we wanted to sign up for the $10 for 10 days deal, and she said ok and handed us a form to fill out. We went and fill out all our information, and answered all the questions, to bring it up to the desk where a new guy and girl were, who told us no. They said the deal was over and someone told us the wrong information. Then proceeded to ask if we wanted a full membership... really??? You're not going to honor your deal we were told about so we could try out your gym, but you want us to do a full membership without even knowing what is there or if we like it? Not a chance!!!! We would have not drove all the way there and wasted our time if we weren't given false information. On top of that, they knew we were there for the 10 for 10 deal and still handed us the papers to fill out! And if that isn't enough, watched us fill them out completely and waited for us to finish before telling us no. Oh, and when we asked for our papers back, they refused to give it to us, and said they would just shred it and walked over to the shredder and shredded it, even though we wanted the paper. Absolutely ridiculous!! Your staff clearly need better training! I can't even rate your facility as we weren't even offered to look at it.
I became a Movati Burlington member over 2 years ago to reach my health, fitness and weight loss goals. This is the perfect place to work out . Upon arrival you are greeted by a very friendly team who go out of their way to make you feel welcome and that your membership is important to them . Special thanks to Mark who always expresses an interest in your day and your experiences at Movati. This is a premium fitness gem of a gym and offers something for everyone . It is safe and very clean and strictly abides by current Covid guidelines . The highlight for me is a Thursday rhythm and beats cycle class with the amazing Leslie . She is a true professional and very motivating . If you want a solid workout to music , Leslie’s class is for you ! As I workout 6 days out of 7 , I need a reliable and friendly gym and highly recommend Movati to anyone who is looking for a place that delivers !
I cancelled my membership with movati at the time vaccine passports were implemented. Staff was very rude throughout the cancellation. Additionally movati has continued to charge me for nov-feb ($300). Staff was unable to refund me immediately and now I am waiting to hear back "what they can potentially do for me." What a crock
A new member to the Guelph MOVATI . It has an excellent setup and the staff where very friendly.
Amazing gym, the front desk staff are for the most part fantastic, especially Kiara. The only discouraging thing sometimes is the bad attitude of the members - demanding and quite rude. We are there to improve our health, body and mind...lets treat each other and the Movati staff with respect and care.
Amazing and friendly service at the front desk! I always feel welcome at this gym and the classes and trainers have consistently helped me reach my fitness goals! Love this place:)
I have been training with Denzil Ottley for several weeks. He is professional and very knowledgeable. Denzil knows how much you are really capable of, so you maximize your results. Highly recommended!!
Really disappointed with my overall experience at Movati. At first glance when doing the tour, it looks like a clean and large gym with many amenities. The staff show you all the right things to encourage you to join. However, right off the bat the customer service is very poor. I experienced lots of pressure from Monique to join the gym, having her ask me 'why I'm even at the appointment and came to see the gym' if I was unsure about joining. I'm sure most of the staff are trained to use the same script and would doubt there would be less pressure given from other employees. I did end up joining, and let's say I definitely regret it for the following reasons: - The women's area is very busy during peak time. Multiple people can be waiting for the same machine. If you want a machine you need to jump on it right away after someone else is done with it, or risk waiting a while for it again. - There is not a designated stretching area in the women's area. Even if you're looking to just do ab work or any exercises without machines, it is awkward trying to find a suitable place to do it (especially when it is busy). - A lot of the time the ellipticals will all be taken, and almost no one will be on the treadmills. Would be good to have more of the machines that are used more such as ellipticals, and less of one's that are used less. - The infrared sauna in not hot at all. I am not sure what temperature they keep it at, but I was excited to come here because of the sauna and was extremely disappointed once I tried it. They are better off not having one if they can't do it right. - The showers in the women's area are not clean. I tried using the showers after my morning workout before heading to work and could not bear the uncleanliness (lots of stray hairs and fluffs around) so I would end up going home to shower, causing a way longer morning routine than necessary. All these problems combined with the poor customer service is why I cancelled my membership and will go elsewhere. For such a high price, I want more than just a pretty atmosphere on the very face of everything. When digging any deeper, the quality of the staff and facilities is much more poor than expected of any "high end" gym. I have heard great things from friends about both Goodlife and LA Fitness and am cancelling my membership to go to one of those gyms. I encourage others to go check out these other gyms before joining Movati and to only join Movati after some serious consideration.
Needs improvement. Staff unclear about what is expected with new rules
I have been lucky enough for Nathan to take me on as one of his P/T clients. Nathan is very knowledgeable and passionate about being fit and looking after oneself (mentally and physically). Every session I’ve had he has challenged and pushed me to believe in myself and what I can l do. Getting stronger every session....thanks Nathan!
Best gym I've ever been to
The higher the membership cost, the better the hygiene and gym crowd, love it!
Good gym overall. Missing equipment in the women’s only area. Spoke to the general manager nothing has been replaced it’s been 6 months. Beware not to leave shoes in the open shelves in the women’s change room. My boots were stolen and they have evidence that someone took them but they were not replaced and zero compensation. I had to leave in flip flops in the middle of January. Lock everything up!
Friendly staff and always welcoming
If there was an option to rate it lower than one star I would. Forget all these other reviews, here’s an honest one. My sister just suffered from a stroke two days ago and almost died. We are glad she is alive. She currently has two memberships. One at GoodLife and one at this disgusting place. It maybe took one or two minutes of my time to call GoodLife to alert them of my sisters conditions and her stroke, and that to please just put her membership on hold since she will be in care for months. I got immediate sympathy and enormous support from the GoodLife team along with prayers and encouragement. Her membership was put on hold without a problem at GoodLife. However, once I called here. Wow, how ridiculous. My sister just suffered from a near death experience two days ago and I am trying to get everything straight for her, and the absolute last thing anyone in this situation would need is a doctors note signed and faxed and emailed and brought in to confirm this. With a 12$ fee to hold her account every month, not only was I lied to i for the uphold worst experience of “Customer survive” from both the rotten “manager” and the front desk girl. How disgusting. I don’t think anyone with a right mind would sit and lie about their sister having a stroke like that. I have no energy nor the will power to sit and argue with them while they were yelling the “conditions” over the phone. In the end I realized this gym is nothing but money hungry, disgusting people. Never in all my years experience have I ever have dealt with such ignorance. Does my sister have to be dead to not get charged a 12$ holding fee every month. We pay less at GoodLife and receive service from people who actually care about you and your health. How disgusting. Do NOT waste your time and even look into this pig pen. I will never forget this. I am traumatized people like this exists and are working at a facility of health. I am genuinely scared for anyone who goes here. Please be aware of this. As I sat in a hospital calling the manager I can hear gossip behind the phone. I truly am so sorry for anyone who rated this gym even two stars. They deserve none.
I wish I had the option to give them 7stars rating. They are true identification of professionalism, excellence, and ultimate hospitality. Wide range of classes that they keep adding new ones to the schedule. Full range of weight equipment, I never had to wait to use a machine. Super clean. Being a MOVATI member is not just to maintain a good physical health, It’s also for the mind and soul. I SO APPRECIATE YOU MOVATI STAFF.
Worth the monthly subscription. Simple saying "you get what you pay for" is accurate for the gyms and any athletics club. I've been training for we'll over 10 years and had an opportunity to test dozen gyms from $10/month to $250/month. For the value that you'll pay at the Movati is the equal value you'll receive. Clubs are clean, equipment is top quality, staff is friendly and change rooms are kept clean. Happy customer and recommend to anybody thinking about it.
Wonderful place.
They gave me a so called "5 times free pass", however, when I went there, I was told that I had to apply for a membership then use this "free pass", it is apparently not reasonable, it is typical commercial fraud, I am considering to complain to consumers association. Even do not want to give one star.
poorly ran "club" who lack ethical values. Asked to speak to higher authority other than the GM who was not able to help at all and was ignored. Will never return to this place. Covid protocols are not followed here, seen steam rooms and sauna rooms PACKED with no social distancing, also seen people in these steam rooms in their underwear, felt very disgusted by this and immediately terminated my membership. They will reply here with a message, but in reality nothing will be done. They just want their money at the end of the day. Thank you for saving me hundred's of dollars!! Better managed gym's out there! Enjoy my money coming in while it lasts.
great gym to work out in, machines are always clean.
For a free pass they ask $33.90, these people are thieves!!!!!!! Literally they laughed at our faces. First they said a guest pass would be one day free and then when my friend came, they asked $33.90, my friend came all the way to here. Stay away from this place!!
I used to be a member here, this is one of the best gyms in Kitchener. Amazing staff, classy members and trainers. Only reason I ended my membership was because this gym is very very far from my home, I had to find a gym closer to me.
I've been a Movati member for 2 years now and have had a great experience. The group training classes are excellent, and they keep the facility very clean and sanitary. I've also done personal training with Ephraim who has really helped me improve my fitness level. He's very dedicated and constantly pushes me to improve my form and tailors the program to my needs, which I appreciate.
MOVATI Athletic Club Mississauga From the minute you walk in you can feel the positive energy and are always greeted with the friendliest welcoming staff. I joined over a month ago and my experience so far has been absolutely phenomenal! Huge shout out to LIZA in particular! She was very pleasant, friendly, professional, knowledgeable and answered all our questions during our initial tour of the club facilities. She helped make our tour experience that much more enjoyable. Liza helped make our tour and my signup experience very seamless. She went through the agreement in thorough detail. We did not feel pressured or rushed. Thank you to LIZA for making my overall experience excellent!! Great facilities, equipments are updated, excellent selection of fitness/cycling/yoga classes available. Love their fitness class booking system! The swimming pool / hot tub, steam room, sauna makes you feel like you’re at a spa. The change rooms, club facilities/workout spaces are always kept clean. Members respect one another and make sure workout equipment are wiped clean / disinfected after each use. Cleaning/ disinfecting supplies are always stocked. They follow Covid-19 protocol and ensure safety of their members. I’m extremely proud to be a member of the MOVATI club!
I’ve trained with Amanda S for many years now. She’s like family! Amanda is always prepared with challenging but appropriate work outs for me that keep me in shape and healthy. She often goes above and beyond and it’s clear she is knowledgeable and cares about her clients’ well being. Movati Waterloo is a nice club - they’ve been doing a good job keeping it clean and keeping clients safe since Covid.
Love this gym! All the staff are friendly and the gym is clean. Management is continually making improvements. It’s a great place to workout!
The minute I walked through the doors I felt the amazing, positive energy !! This club is spectacular ! State of the art equipment and so many amazing classes to choose from! Not one but two pools, TWO!!! Not only is the gorgeous environment motivation in itself , it's so clean and the air feels like a fresh spring day! I had the pleasure of doing my GPS with Kristina Corbett. She made me feel so insipired! I wanted to get started straight away! Her knowledge and education was impressive to say the least! I belong to weight loss clinic and I learned more with Kristina in an hour then I have at that WL clinic!!! Thank you Kristina for helping me believe in myself again and making me want to do this . I am so excited to belong to this gym!!! 5 stars all around :)
I have been going to MOVATI for over a year now and absolutely love it. The staff are friendly and helpful and supportive in my fitness journey. My trainer Liliana Dominguez is by far the best trainer I have ever had. This lady pushes me, cheers with me and celebrates my achievements. I have the utmost respect for her and her knowledge and professionalism for her job. Would follow this lovely lady anywhere. Thanks for making my MOVATI journey so amazing.
The facility is great, i became a member, however the staff that I have attempted to reach by email or phone do not respond back, extremely unprofessional.
Maha is an Enthusiatic, professional class leader. You can tell that she deeply cares about her participants safety and their enjoyment. It is much appreciated. She’s a superstar at Movati Burlington.
Love this club! So many classes, super clean and everyone is friendly. Highly recommend. Maha is by far the BEST instructor - her spin classes, weight classes and barre are awesome.
Lyana was a great help. She was very patient and professional with me and answered all my questions. She gives great customer service and was really easy to talk to.
I have been a member for 3 plus years now and find the club to be very clean, organized and friendly. Classes are good and availability is acceptable (particularly given the current situation with Covid). The club always has events of some nature to promote participation, etc., sticks to established rules which I appreciate.
Quiet and lots to do here!
When I came in I spoke with Jason and he was great , he took the time to answer all my questions and was very friendly and professional throughout. He really seemed to know his stuff I definitely recommend ????
Movati Burlington is a fantastic place to work on your fitness goals. The trainers and team at Movati Burlington are genuinely committed and interested in seeing you succeed and achieve the results you are looking for. The gym has been fantastic at ensuring safety regulations and health codes are met and exceeded during the pandemic. Shout outs to Mark F, Nathan, Perez & Ephraim for always being committed to your members and just overall caring! Cheers and thanks for making Movati such a positive environment (pandemic or not!)
Covid exposed their true colors. Just another money hungry business with the facade of customer care first.
I have loved MOVATI since the day I joined 2 plus years ago. I’d been a member at several other gyms over the years and thought I was pretty happy, but MOVATI has raised the bar for me and I will never go back! This is a premium gym experience - the level of instruction in the fitness classes is far and away the best I have ever experienced (and this is coming from a former fitness instructor!). The facility is top notch, the staff are professional and friendly, I truly can’t think of anything I would change. And that was before Covid. Now, I have a whole new level of respect for MOVATI. They have done an impeccable job of rising to the challenge of running a gym in the Covid era. In a very short time they have managed to create an all new comprehensive schedule that accommodates the needs of their members, with an easily accessible app. And even more importantly, their rigorous cleaning and sanitizing protocol makes me feel safe every single time I go there - which is daily! Keep up the good work MOVATI!
Honestly, I am very surprised at some of the negative reviews. I've been with GoodLife, Fit4Less (unfortunately) and the University of Guelph gym, and Movati (formerly Athletic Club) is by FAR the best gym I've had a membership with. Great customer service, great classes, great atmosphere and good equipment.
Nice gym and friendly staff ruined by incompetent management. You'll notice a reviewer here will bring up an issue, receive a reply saying it will be brought to the attention of the management team and a year later someone else will have the same issue and get the same reply. This is just Movati's standard reply while they will do nothing. The "managers" just hangs out at the front desk, good luck ever getting them to actually come upstairs and manage any aspect of the club. Follow up after Movati's reply - I have spoken to managers, as have many other members about ongoing issues but nothing gets done because the managers will after hearing the issues lie to your face that they will address it but actually do nothing
It's better than others in the area, but I wouldn't say it's good or satisfactory. It's more crowded than ever,,, the washrooms/showers/changing rooms are disgusting. The pool is truly beyond disgusting, the water is nasty and contaminated with dead skin and dirt.. Again, it's better than others in the area but it's still bad.
It is the most expensive gym in Canada & they don’t have any corporate membership With their sale price ( founders members ) still too high & even their little old branch in Amherstburg .... the bi weekly fee is too expensive !!!!! so disappointed ????
I really enjoy my time at Movati with my personal trainer Amanda. Amanda is an excellent trainer. She is very professional and knowledgeable. She helps me with goal setting, tracking results, and staying motivated. I have learned a lot from Amanda's advice and guidance over the years. She goes above and beyond for her clients.
Keeping me sane during this time! So clean and well managed, definitely the nicest gym I’ve ever been to!
Always very clean Everything always works Sauna, hot tub pool. Very pleasant staff Very reasonable fees Sane covid monitoring, not at all oppressive
Mark and Ephraim are wonderful trainers. Their classes are very effective. They provide on-going feedback to participants and are motivating.
Amazing facility and lots of things to do. I mainly come to the gym for cardio and swimming. To be honest this is my second home away from home. Special thanks to Lyana and Melissa, y’all are amazing!
Real life Globo-gym! They are rude, pushy and over priced. The machines are all old and often broken. Very busy all times of the day. Before covid the sauna and steam room are always broken. They only hire young girls at the desk who don’t care. They will also lock you in and even if your life was ruined by covid they won’t give you a break. THIS IS A SCAM OF A GYM PLEASE DO NOT WASTE YOUR TIME AND MONEY! The positive reviews are all from new members who were told to do it. I EVEN SAW STAFF NAMES!!!!
Dirty lockers! And impossible to cancel your membership.
Beautiful place...but...the women area completely ignored. Machines are not maintain properly. Stickers of NOT In Order is there constantly. Now in the past 2 days, the clock is not in order....
Best gym I ever been. Excellent instructors, administration, classes variety, best installation and equipments. Charlene she the best, she always make me feel like home. :) Melissa at the reception she always give us a great smile!
I love Movati. So clean, so caring, above and beyond! Best gym I've ever stepped foot in!
Dawn was just wonderful when I joined the club a month ago. Now I am here bringing my husband to join with me and Dawn was a key instrument to make everything very easy. 5 stars to her.
This club has terrible customer service. I had to keeping trying to get my membership put on hold during covid. They don't answer phones and no responses to emails. I went into the club and they still can't help.
I work out in this location and it was great experience even with just my day pass and that sales rep Lyana, she was very friendly, patient and professional. She was also knowledgeable about fitness & eating healthy.
staff is hot
I love Movati Richmond Hill, the entire place is very clean and the environment is totally relaxing. The staffs their make sure you are comfortable in every way possible. There are many classes available to choose from and I enjoy some of the cardio exercise classes - Leslie, Sara, and Meira are some of the instructors I like. Five star!!! Keep it up MOVATI!
The facilities are wonderful! Love the pool. I do fascial stretching with my trainer Matt, the experience has been eye opening and I've seen myself progress. I am very happy with my interactions with my trainer and would definitely recommend others to part take in his programs
Not as pricey as some other clubs in k-w I could mention, but you get some serious bang for your buck! Swimming, machines galore, sauna, steam, hot tub, free weights, belts, all the little fitness gadgets, a lovely hang-out area in every section, showers, lockers, hair dryers, a kids club!, and did I mention ALL the classes!? I don't even ever really want to leave! ???? I should also say I had a herniated disc when I joined, and the person who signed me was wonderful, no high pressure at all at all, totally understood I needed to get doctors all clear before finalizing the join. Finally, I appreciate the security at this gym, which includes you can't just bring "guests" however/whenever, with no concern for other members. Good job Movati!
By far the best facility around! The best group classes! Guaranteed amazing class with Lisa D, Annemarie or Marion. ???????? Annemarie killed it today, legs on fiya! ????????
Nice, clean, it will be perfect if it opens longer hours on Saturdays, Sundays and long weekends like Life Time Athletic.
I am so glad I made the switch to Movati! They are so kind and courteous and very cautious when it comes to the whole pandemic and all. The front desk crew is welcoming, especially Liza who never fails to greet my wife and I with a smile (even now with her mask on haha). If you're on the brink about switching, go for it. You wont look back.
The gym itself has great equipment and a lot of variety of machines, however the system for classes and instructors in charge of hosting classes is completely awful. I signed up for Hot Yoga with Angie today for a 12pm class and due to heavy snow weather reached the hot yoga studio class doors at 12:01pm where I was told I cannot enter. Angie has done this before to me also. For a gym where I pay premium to use certain services, I expect premium service. Never in my experience at La Fitness or Goodlife Fitness or even Lifetime Athletic where I have had memberships before have I not been given at least a 5 minute grace period to enter a fitness class especially when everyone is aware of bad weather conditions. After all, I AM PAYING for these services, so if I miss a few minutes of a workout class it should not BAR be from entering considering I signed up for it. I go to the gym to relax, not to feel another stress to make it somewhere and get upset because I reached 1 minute after arrival time. After my year is up, I will not be renewing with Movati, it's unfortunate how poor the system for classes is. Take your money to a different gym.
Best gym in Guelph!
I am a member who lives in Kitchener but works in Guelph. It would really benefit me to use the Guelph facility after work but after trying it I am very disappointed. The equipment in the ladies area only is very dated. I would rather travel all the way to the Waterloo Movati in order to use up to date/working machines. Perhaps this facility is having financial difficulties? If you are a top tier facility it makes no sense to have old dated equipment. Unfortunate for the entire franchise.
Best gym. Recommended
Movati in Guelph is awesome. There are so many classes available and enough equipment for every customer to find their comfort zone. I love swimming there and I'm super glad the pool is as spacious as it is.
I've been a member at this gym for about a month and am really impressed by how clean and beautiful it is and the class selection. I had a consult with personal trainer, Yusuf this week and was extremely impressed with how much he knows his stuff. I didn't expect to find someone with such advanced knowledge at a "big box" gym and had a great experience/learnt a lot. He is extremely receptive to personal preferences and lifestyle and self professed "isn't one of those coaches to tell you to eat green/clean all the time." It's really neat to see someone so up to date with fitness and nutrition. Highly recommend meeting with Yusuf if you've had bad experiences with coach's lack of knowledge at other big box gyms, and want someone who is willing to listen and understand your lifestyle while setting goals to fit it.
The best place to workout and chill with the best staff, clean environment and friendly people. Yoga studio specially hot yoga is amazing. Yin Yoga with Ghazal is the best
I would give less stars if I could. GoodLife is so much better and friendlier. I actually had a 2 week trial at Movati when I moved to Guelph and I think it's gone way downhill because when I was considering it for membership, they were much friendlier... But maybe that's because they were hunting for a sale. Incredibly rude and misinformed staff. They basically made me feel like a criminal for having a pass. I was so embarrassed they made a scene at the front desk. Even the hot yoga instructor was rude! I brought my bag into class as more than half the class did but she singled me out after and told everyone that's not allowed... meanwhile both people beside me had bags too! Such a shame because it's a nice gym with lots of classes but clearly having class isn't a requirement as an employee.
Awesome staff , superb facility
The cycling classes are amazing. Demi is a fantastic instructor, he always makes the class super fun
Loved the layout of the gym and all it has to offer. My tour guide Shim was very helpful.
Great space, especially since the renovations in which they created an open area with equipment (sled, TRX, ropes....). The classes are good and I never feel pressured by staff.
Great class with Erin
Highly recommend, there’s a section where men are not allowed with a pool, hot tub, and sauna/steam room and Mikayla was so amazing helping me get set up. She answered all of my questions and was so helpful and genuine. I feel very comfortable here :)
I had a wonderful experience with the account rep Lyana. She provided excellent customer service and truly took an interest in my fitness goals to ensure I knew exactly where to start at the club. The club looks amazing and the staff are always on the floor cleaning and making sure the club looks great.
Can't say enough good things. The staff is always friendly. The change room, showers and lockers are clean. The personal training was fantastic. It is an investment worth making.
Brandon & Julian and the rest of the squad are absolute beauties! They are very welcoming & produce immaculate vibes.
Absolutely love this gym, employees/ instructors are always super nice & helpful. The women’s section & classes are the best part!
Love Maha’s energy in all her classes!
I don't often review places but after seeing such negativity on the reviews here figured I'd give my two cents. I love working out here at Movati, the club is always clean (a must for me, the same wasn't true of other gyms I've tried in the past and it's a dealbreaker honestly). The instructors who run the group classes are always so friendly and go the extra mile to ensure every participant is on the same page - I've seen first-hand instructors taking extra time with people who have difficulties within the class, and have been helped myself in classes as well. The towel service can't be beat - it's so great to be able to soak in the hot tub after a workout without having to worry about lugging a towel with me to the gym. Every time I go, I'm welcomed by multiple staff members and always stop post-workout to get a smoothie - the staff there are always friendly and willing to give recommendations. They currently have a promo going on for free creatine in the funky monkey - which is probably their best shake, but that's personal opinion. All in all I give 5 stars - recently I've been bringing my partner along on a 2 week pass and he's been happy with the gym as well - I'm sure I've converted him to joining with me! The equipment, amenities and staff at this gym simply can't be beat.
Great staff !!
Sad to have to cancel my membership today, after 4 years of being a member in good standing...due to Covid I have not been to the gym in 7 months. Was surprised to see Movati had taken out their monthly fee on Oct 15, when clearly they could see I had not attended in 7 months. No email to announce, hey, we’re open again... to give an option or reminder that they would be applying a monthly fee once again. Zoomed over on my bike to try and reason a refund/credit . Nope! These folks aren’t thinking outside of the box...where a $60 refund now...would mean a returning membership post Covid-19. Goodwill means so much these days, and I will absolutely not choose Movati when gyms are safe again.
Beware when trying to cancel. They will state 30 days notice but in reality, it is 30 days notice from your last payment. I paid monthly and was told I would not need to pay the full amount upon my final month as my last day was the 19th, but was instead charged $70 total. The staff lacks total communication as someone will tell you something and others will say something else. As well, when I initially made an appointment to join - as I was told I needed to do, I had to wait 45 minutes as others who walked in were taken before me. The membership coordinator did apologize, but the front desk staff did not communicate with her that I was there, nor were they apologetic when I I questioned my wait time. They are a disorganized company which is unfortunate for the amount they charge. The experience overall was disappointing.
Great gym, spacious, clean, lots of equipment and very friendly staff! Smoothie bar is fantastic too !!
Has everything you want in a gym, and the sales rep I was matched with: Aaisha was very flexible with meeting times and overall made the experience much better. Looking forward to taking full advantage of everything this club has to offer!
Beware! I signed up for the membership and was told that if I change my mind I can cancel within 10 days and receive a full refund. The rep failed to inform me that the refund would be issued by cheque, not via the original method of payment. So when I cancelled I was told it would take 1 week to receive the cheque. It's been 1 week and still no cheque. They have 2 head offices. Neither numbers allow you to actually talk to a human. The Toronto number says it's closed, while the Windsor one only lets you leave a message. Needless to say, it's clear that customer service is non existent at Movati. Additional notes: The equipment is very old and dated, but does it does the job. The staff does NOT enforce the rules for mask mandates. You can roam around without a mask moving from station to station right in front of the staff and they don't say anything (one of the reasons I cancelled). FYI Goodlife and YMCA don't charge $70 initiation fees.
The staff here are very rude. Shower area (for the women) is dirty, and the women's area is often very crowded at certain times. High prices for what they offer, and they don't even try to keep their current members sticking around. They do and say anything they can to get you to sign up, then treat you like a number. Will be trying out another gym recommended on here, probably LA Fitness.
Seems like a great gym so far! It's huge, clean and has lots of equipment. Very nice atmosphere and staff is friendly.
This gym is amazing. I was at GoodLife Fitness for over 15 years so deciding to change gyms was a big step for me. The main reason I changed to Movati, as we were in a pandemic, was their HVAC system and the cleanliness of the gym. This gym is huge and you are never really close to other members. The staff is very friendly. When I have sent an email to Movati asking a question, I always got a response back. Unlike GoodLife, they listen to their members. I remember at the start of the pandemic when I was still a member at GoodLife, I questioned the staff about why there were not more hand sanitizers around the gym. The answer was “it is proven better to wash your hands with soap and water”. So that would mean after touching the equipment, I would need to go to the washroom. A totally ridiculous answer. Right then I knew that my days at GoodLife were over. Movati I have counted the days until the gym opened and am thrilled to be back. I feel very safe and comfortable at Movati. So glad I made the switch.
Amazing classes!! Especially Muscles in Motion on Tuesdays with Leslie. Her energy keeps you going even at the end of a long day Thanks to Sherry as well. Your training has made a big difference to me. Movati all the way!!!
My favourite instructor is Maha, R&B, it’s a killer!!!!
I am a lifelong ‘gym bunny’ and have seen and heard it all so I am a pretty hard sell. I showed up at Movati and asked for a tour. I started out by telling them that I was there to look and would not be joining right away. He was fine with that and gave me the tour, answering my questions to the best of his ability, and what he didn’t know he offered to find out and get back to me. The place is huge, bright and gorgeous and I really like the huge variety of classes offered, truly something for everyone.Lots of new equipment and a nice café. The mall location is fantastic too. I didn’t get into pricing at that time so can’t comment on that, but overall got a very good impression of the facility and staff, and there was no pressure at all. Will definitely be joining when I get back from holiday.
Jessica Jones is super nice !
The place is clean, high level, professional stuff, I highly recommend it.
Love this gym! Classes are great, hot yoga is my fav and all the equipment you could ask for. Loved the movati shakes but the prices are a little too high.
This deal can’t be beat. Less than $60 for a pool, huge weight/cardio selection, yoga/spin/high intensity classes all included! Be aware that online registration is needed for group classes but so what?! The deal for yoga alone is worth the price. Same or the HIIT (high intensity interval training).
Disgusting place. Will steal your money without remorse.
Thank you Movati and Mr. Kelly. You are exceptional.
Sign up was simple quick and easy.Katie the sales rep there was super enjoyable to have around and answered any questions or concerns I had about the facility.
Movati is like a second home to me. The staff are extremely friendly, it's a clean facility and a safe environment. Would recommend to anyone. I especially appreciate the help I've received from Filip Owczarzak as a personal trainer. He is patient, motivating and keeps me accountable for staying fit.
I was actually reading reviews on this gym and must put in my two cents, I have been with this gym since it opened. Very pleased with everything if you felt pressured during your visit be sure you haven't missed read them being through with one on one relations here and getting you good deals. I have been to gyms for over 20 years and this one is deserving of more then 5 stars, staff is amazing! Had an incident there and Kelly was awesome and I love that she checks in on me time to time and noticed I was awol for a bit. ( very personable staff in my eyes ) As you go more people just make you feel apart of the group. If you see any flaws be realistic it's new ....kinks need to be worked out. You wil not regret joining!! Bonnie
Power barbell with sherly,Maha Speed class ,sandra Alan ,Ephraim ,Kristy, Step class ,Erin Rhythm and Beast with Mahs,leslie Very nice and beautiful people in hearts Very happy to join from the moment they open
Great instructors !! This is Movati's biggest asset and that is why they stand out among other gym clubs. I adjusted my schedule so I can attend classes with Kelsey K, Amanda K, Sandra, Eva J, Collen B, Carolyn B. Keep up the good work !
I’ve never had such rude service from the front counter staff - clearly the theory of customer experience doesn’t exist at this location. This gym is so exclusive that joining is by appointment only. Don’t even think about walking in and trying to hand them money. Nope. Staff don’t have the authority to take your money or facilitate a great customer experience by inviting you in. We were really excited about joining this gym. Now, not so much. There’s plenty of other facilities that would be happy to take our money.
I have been going to Athletic Club/Movati for years. I feel as though it is not as clean as it used to be. The showers in the women's can often look dirty. The number of members and dynamics of the gym have certainly changed in the last year and it seems like the cleaning staff cant keep up.
I joined Movati two years ago and love it! I feel like I'm going to a spa. Tons of classes for everyone, the instructors are excellent (especially yoga) friendly staff and members. I highly recommend this gym!
Lovely facilities but don't expect any help from trainers unless you are prepared to spend between $60 and $70 per hour for your own personal one. If you have been attending a gym regularly and know how to work the machines, then you may enjoy this facility, but if you are like me who did not know correct posture, weights to use, etc then it will cost you an arm and a leg in physiotheraphy and osteopath bills to correct the damage.
Love this place already ❤️
Great place Amazing staff One of the mostly friendliest gyms I’ve ever been too !!
Lyana is so nice and helpful! Throughout the years she has helped me with research on fitness and while im at work all alone she jumps in and assist me. If there is one person away from family and friends that i grew up with, she the one that i could count on.
Definitely not one for posting public reviews, especially negative ones. I really came here just to read the reviews to see if anyone felt, like me, that the management of this gym couldn't care less what the members think. Moved my membership from the local YMCA gym (which I loved) to this one only because this gym is within walking distance to my home and my work-place. Was impressed by the women-only space as well. However, after 5 years of membership here, I can agree with those who say it's getting pretty run-down with respect to some of the machines. That I can live with, esp because I don't use the women-only workout room. However, I have to say that after 19 years of regularly attending gyms here in Guelph and elsewhere in Canada and overseas, I've never seen a gym where male workmen are so constantly in the women's locker-room - not even at quiet hours, but just after the busy lunch hour when lots of women are finishing up showering and dressing to get back to work. As I say, public reviews aren't my thing, but I have complained verbally once directly to the manager/supervisor, and twice in writing, with absolutely no change. Having men in the locker-room doesn't seem to bother anyone else, but I don't enjoy showering while hearing men chatting just outside the shower-stall, or figuring out how to get completely dressed in the shower-stall in some effort to preserve my privacy. For a gym that has gone to the trouble of having a women-only workout area and pool, management couldn't care less about any concerns from members about having men in the locker-room so often; they think it's sufficient that they post a notice on the door on the day of the planned work, as a nice surprise to members who are walking in to work out over their lunch break. There are other things that could be improved at the gym but mentioning them here would be a waste of time. I see lots of responses here from the gym about 'forwarding comments to management', but judging from my experience and other's comments here, that's a waste of time too. I'm hoping that management of this gym changes so that their focus isn't only on collecting money, or that a similar gym opens nearby so that I can move. Judging from other reviews here, though, I can expect a fight to have my membership canceled when that time comes.
Poor payment plan. Refused to cancel my membership with me being on ODSP and having no income. Ridiculous package prices. They don’t work with you at all. Stay away
Very very upset. Usually like this gym but incredible that a class started at 10:15am for spinning and Kristina wouldn’t let me in because I was there at 10:15am- give or take 15 seconds. The instructor wasn’t even on the bike yet and rudely told me the class had already started which wasn’t true. She wasn’t even on her bike yet and giving her introduction. The class wasn’t even full- only about half capacity. Extremely disappointed in the customer service received. I am never late and to be 15s in and to not be let in because you felt like it isn’t professional at all.
Movati is a great gym. Very spacious and never have to wait for weights because they have enough to cater to people even on busy days. Cardio room is massive and apparently they have the same things in women’s side as well. The swimming pool is heated that’s a bonus! The only negative thing for which i’ll give 4 star instead of 5 is that we were told they have an eucalyptus steam room but its just a regular one. I’ve never smelled any eucalyptus. That’s the only disappointing factor since i was really looking forward to that. Other than that great place for the money!! Very comparable to Life Time!
*Dec 19th VIP opening was great. The energy from all the employees was very welcoming and the live DJ kept the hype going. The gym itself has a luxury feel to it! I am a bit disappointed that the Fuel Studio isn't similar to the one in Burlington. They have a ton of unique pieces of equipment. I truly hope the standards are kept at a high and the gym remains a 5 star environment. I would definitely recommend checking it out!!* My sign up process was pleasant. Sabrina S was very informative with the club features and the price breakdown. It's nothing shocking, the usual fees you have to pay just like any other new gym. I've been to the Burlington location many times and i know that the Mississauga location will not disappoint. As for the women's only section, i was quite happy to hear about this, i know some women do not feel comfortable working out around the googly male eyes you see roaming the gym. No one should be upset about this. I for one think this is a great feature and support it fully. I'll update my review once the gym opens for those that are complaining about the 5 star reviews looking suspicious as the gym isn't open yet... Dec 19th couldn't come any sooner :)
Terrible customer service. They don’t get back to you when you email and pretty much just ignore you if they don’t feel like responding. I am a paying member and the girl there said she would get back to me and now it has been 3 weeks and I have contacted them several times. Clearly all they care about is money.
There are many options available for classes often at same. This gives me the opportunity to change my exercise routine weekly. I really enjoy the Rythym and Beats class offered by Maryam. M. Her music is very upbeat and motivating. Prior to COVID I also enjoyed the Movati Drums with Valentina. Her music was also upbeat and motivating. Too bad it is not offered during the week at early time slot like 5:00 PM. Now with COVID, you guys are doing a great job in cleaning. I feel safe attending this gym. MOVATI Mississauga rock. Sandy Di Vizio
I only was there today to sign up for a new membership, but it was handled professionally and pain free! Lol
Great Gym Experience. Nice and Friendly Atmosphere. Professional Trainers. Enjoying the Personal Training Sessions. Thanks to Mathew Lee
The fact that during a global pandemic they still charge full price for their memberships while you can't use half of the things that make this gym different/better. Shortening their hours to 9-9 when it used to be 24hrs (mostly) and still charging full price while people are not able to go during these hours. It is so irresponsible for them to expect people who have pre existing conditions to come in person to their gym to cancel a membership during a pandemic. Very dissapointing that they aren't taking things seriously.
going to be a great gym
Absolutely the only gym I will go to now in Burlington!! I love Julie N and Shanna. Just getting into Barre now and really like it!!
Lyanna was an absolute joy to see. She was professional and courteous when it came to answering my questions regarding the gym. She took the time to address the concerns i had regarding pricing and plans. Her positive enthusiastic personality made everything easy. I highly recommend asking for lyanna.
Very clean facility and great staff. The downstairs Fuel studio is a great addition to the gym compared to the Guelph club. Amidst COVID-19 I always feel that the change rooms and workout spaces are very clean. My personal trainer Filip O. makes sure we work out in a safe area away from others. Always a great workout with him. Overall great experience and I would recommend it to everyone!
My visit was amazing as usual!!! The positive vibes never disappoint ????
The gym reviews speak for themselves. Movati is one of the top gyms in the GTA, and has everything you need in a gym. But if you are looking to get an extra push and stay on track with your goals, you need an educated and experienced personal trainer, and I would recommend Yusuf! Yusuf is a wonderful trainer! He makes sure all his clients are staying on track with their diets and workouts, whether they are in the gym or out of it. He checks up on you weekly, no matter how many clients he has, he cares for all of them equally and wants the best for each of them, he treats you like family. Yusuf is a great motivator and he's mindful of your limits. I don't usually write reviews, but with a great trainer like Yusuf, a review deserves to be written. Movati will always be one of the top gyms if they have experienced trainers like Yusuf. Highly recommend!
The staff here are so phony. Fake smiles and hellos - well, unless you are older in which case they don't seem to acknowledge your existence. They are incredibly non-responsive to any request. The music is way too loud - it sounds more like a club than a gym at times. I guess they are just concerned about physical health and not so much about hearing loss.
I was in the gym and was talking to a friend just a little loud (normal since its the gym and its already loud) when we were very rudely interrupted by Sarah the trainer there, who told us to be quiet for no apparent reason it was not a library to start and I don't appreciate someone to tell me to be quiet especially at the gym and someone i don't even know. Would never recommend her or go back their because of her attitude. Very unprofessional, and thinking of cancelling my membership, she is a trainer and should know people are loud at the gym, whether motivation from trainers like her, or people working out. Worst Experience at the Gym.
There is nothing missing from this fitness center
Have been going to Movati for just over a year now and I’m so glad I made the switch! Beautiful gym. It’s always clean & the staff are super friendly. Have tried many classes & have created an addiction! Thanks so much for the welcoming environment ????
I have been a member at Movati Waterloo since it opened. I joined mainly to swim as swimming is a passion of mine. The club is clean, well cared for, and staff are courteous & polite. In this time of COVID-19 I feel safe being there. Later my first year, I began working with a personal trainer. Presently I work with Amanda S. She is dedicated, very knowledgeable, fun to work with, respectful, caring, and motivating. She always has my best interests at the forefront. She recognizes that some days are better for me than others (I am over 70 with some health issues.) and adjusts her plan for me to accommodate that. Her training plans are individualized and challenging. Amanda is the best!
Its perfect for me
Great facility with extensive amenities, extremely nice and polite staff.
Amazing gym and club. I’ve been a member of many gyms and Movati as by far one of the best ones out there. The reasons I like it are: many hot yoga classes, variety of work out classes, friendly staff, large women’s work out area, steam room, hot tub, sauna , pools, family swim times, amazing daycare (yes it gets busy and yes you need to book one day prior) etc ... love coming here.
Great place to workout. Can get too busy at times.
I have been to a few gyms in London through the years. And I find Movati to be the best one with what it offers, also with it's selection of classes. I would highly suggest getting a membership if your looking for one.
Their "no commitment" membership means that when you want to cancel, you pay for another extra 30 days. This is their "policy", which of course they don't tell you when they try to talk you into buying a membership. The membership at University gym (which is generally better than this place after the renovations and additions) is month to month, which is what "no commitment" really means.
I tried to put my membership on a temporary hold as the COVD numbers in Guelph are the worst they have ever been, and I was told I could not and the numbers in Guelph were NOT THAT BAD. Misinformation by staff is making them extremely liable for post-COVD lawsuits.
The facilities are great but the yoga room was not quiet as it’s supposed to be. Lots of noise from the other activity rooms
Nice place, love the pool and stream room! A bit pricy and some of the workers are rude. I wish it was open 24hours
If thy had a cold tub / cold tub's they'd be the perfect gym.
I have given good feedback and positive reviews, what started out good has gone huge decline huge ignorant and arrogance with front line staff, upper management just need an attitude adjustment or a career change. Cleanliness is not a priority, saying that one fellow cant be expected to keep 100000 sq ft clean, and they dont care, as they have a scripted response to you , huge turnover of staff tells you everything . mold mildew algae bacteria feces sweat stains all over equipment , just a breading factory, oh honey when you send a scripted note response, and the management fails to listen because or there arrogance, and all they do is deflect it back onto you and threaten you seriously inferior general manager has no concept on relationship building and trust
Great gym! Awesome instructors such as Maha, Mike and Katie! Very happy with Movati and will highly recommend to anyone.
The staffs in this gym are fraud. I recommend one of my friends go to the gym and they promise me to give a 25$ off. When I came to ask for it they said they did not put me into the system, so it is not available to get it. I asked for a make up method, and they said no or I can recommend them to a new friend to be a membership with them. Such stupid! It is ridiculous, I won’t recommend any new friend to there and I will cancel my membership card for there indifference.
Thank you Movati!!! have been working out here for a couple years, friendly staff (especially Megan), great variety of equipment and clean club. Ready to take my next step and inquired about personal training options. Was given the information of the manager Brody. Brody was extremely helpful and took time to go through all the options to find what suits me and my goals the best. He was very knowledgeable and quick communication. thank you for your help I can't wait to get started with my new trainer.
I wanted to hold my membership so I decided to call Movati and they told me that I was unable to hold over the phone. I went to Movati during the weekend to hold my account and was told I would have to go in during the week. Went during the week and after waiting some more time to speak to someone was told I was unable to hold my account due to a certain membership with the gym. Would have greatly appreciated it if someone had told me earlier that it was not possible after requesting multiple times.
I love this gym so much! I have been a member for 3 years. I was intimidated to enter but immediately upon doing so I was warmly greeted. I have met friends through the amazing classes, I know so many staff, and the women in the playroom are fantastic! I promote the gym every chance I get because I truly love it!
Liliana Dominguez is a wonderful trainer. She is very knowledgeable of healthy eating and exercise. She accommodates any injuries you may have as well as pushing you to your limits. She is determined to help you achieve your goals.
Worst fitness club experience I have ever had in my life. A few employees are nice, however there are too many that don't have a grasp of what customer service is about. They rude, and arrogant. It's even showing in how the members behave... Weights are left laying around, parts gone missing from machines, paper towels thrown on the floor. Treat the customers badly, and they'll return the favor! Very difficult process to get any deficiencies fixed, usually need to try 3 or 4 treadmills before you find one that works properly, and strange enough you will never find one labeled out of service. Hours are often not as advertised, including closures for staff meetings! Head office needs to send in some undercover staff. You simply don't get what your paying for at this branch. Now the North Club has none of these problems.... Go figure! Edit: I've talked with Movati staff about their issues. They had their chance to fix the problems. The result is I've moved on.
Protocols in place. Not all classes offered. Have to reserve your spot because very small classes so fill up very quickly. You can put your membership on hold for 1 month if you need to but you can't go during that time.
Been a member since 2013, really disappointed how much this gym has gone downhill. The staff turnover is incredible, and the new staff is rude. Half the time, a lot of the equipment is broken, and they don't seem to care. I had an issue with someone filming a girl while she was working out, and the manager basically said he didn't care . Not a safe environment if you're a woman, too many creeps on the floor. Time to move to a different gym!
I’d like to thank my personal trainer Maysah Eid. She helped me not only to increase mobility and get rid of feet and shoulder pain, but my sciatica relived too! ... at my age it is kind of miracle... I am very grateful!
I have been a member here since day one. Pretty good all over, very clean, equipment works most of the time, staff are as nice as you are to them!
I signed up for a free "no obligation" trial. After telling Movati I wasn't interested in joining their gym because I didn't like their facilities, they started spam calling and texting me multiple times a day. They even call in the evening and have woken my family. Very unethical & unprofessional company and staff.
I love this gym, it is worth the price as long as you use your membership!
Friendly staff, various equipment for new and older members to try out. A warming environment, making it more relaxing for working out.
Not worth it if you don't go to the group exercises. Unless you live right beside the boardwalk 15 min drive just for a gym was not a great idea for me. Not a fan of how they deal contracts. Will only come back for their smoothies.
Movati’s Mississauga location is 5 star all around. From the extremely friendly and professional staff to the super amazing SPACE and top notch equipment.I highly recommend and it’s definitly worth the price... it’s not a gym it’s a club for sure. The staff member Aaisha Ali always goes above an beyond with attending to any needs I have from the day I joined the club. I highly recommend seeing her or any of the staff members for details on joining. Thanks so much Mississauga Movati! Naveen
On several occasions, I have heard Movati be referred to as the “Beautiful People’s Gym”. If beautiful people means: always being greeted warmly at the front desk with big smiles and happy people that genuinely want to know how you are doing; group instructors that care about your well-being, encourage you to do your best, and want you to have a good time while working out; personal trainers that set you up for success, help you achieve your fitness goals, but primarily want you to feel good about yourself; a cleaning staff that takes pride in their work and ensures the club is in pristine condition throughout the entire day, and especially during these uncertain Covid times, is constantly sanitizing and keeping people safe; a management team with the highest level of professionalism, that puts its members first, and goes above and beyond in order to see that everyone is happy and well taken care of; and members that push and motivate, care and cheer each other on, and in some instances, become not just gym friends but actual friends, then yes, Movati Guelph is a gym of Beautiful People. I have been a member at Movati Guelph for almost a decade now and it is, without a doubt, the best gym to be a part of. If you have trepidation about joining, just join. I guarantee you won’t be disappointed. The culture of fitness, but more importantly, the culture of caring about one another is what separates Movati Guelph from all other gyms. They are the gold standard of what a gym should be.
Waited for a tour for awhile, multiple people came in after me for tours and all went before me. Terrible customer service
Great gym! Shoutout to Liza for always being so welcoming at the front desk, she is very knowledgeable about the services provided at this gym and always goes out of her way to help.
I was a bit hesitant to go back to the gym but Movati has become a part of my daily routine again. It's so clean, the equipment is positioned appropriately to allow distancing and it feels like every precaution is being taken to keep members safe. I only have excellent things to say about all the staff. Mark in particular always greets me at the smoothie counter and makes me a shake with a smile... even when I'm cutting it close and it's closing time.
Joleen's classes are a complete waste of time! She always has an excuse why she is not feeling well and therefore can't put any effort into what she is teaching. Nasty, condescending, centers people out and attempts to humiliate them. But she is the one who looks like an arrogant child. Avoid these lacklustre classes with virtually no challenge (ever been taught how to sit up straight for 14 minutes??) taught by her..
Old machines and spa/steam rooms not always clean.
Nice Gym, price should be reduced if you can't utilize every service they offer. For $60 a month as the cheapest plan it isn't the most wallet friendly. Would be nice if they were open later than 9:30pm... seems early for a "premium" facility. Update: This gym should be allowing termination of membership for not being open for nearly 4 months already. Why is the location out in Kingsville/Leamington area open but not this one. Makes zero sense.
Friendly and helpful staff. Always proactive when fixing machines and acting on consumer feedback. Personal Trainers are always engaging and front desk staff always has smiles on their faces. Couldn't ask for a more of an encouraging/non judgmental zone. So glad I made the switch.
Do not expect a smile from the new girl with blue hair. I said "have a good day" :) as I was leaving and she gave me a disgusted look like I was a criminal. I get everyone has bad days.. however that was very rude. Someone teach her how to smile or get her a coffee haha. Other than that this is the best gym in town that I've been going to for years. The rest of the staff is perfect and friendly! Ps. Ive never wrote a review in my life. I felt like I had to after this.
I have been a member for five years. Great staff and workout instructors. A perfect gym. Wouldn't change a thing.
always welcoming went you come in very friendly
Movati Athletic Richmond Hill has the best customer service. Everyone is always so friendly and welcoming. One of the front desk employees Melissa is always so kind, patient, and always willing to assist with a smile. Melissa makes coming to the gym a pleasure from the minute I walk through the front door.
I started training with Maysah 3 weeks ago to address an issue with my lower back. She developed a training regimen to address this issue. It combined muscle, cardio and flexibility exercises. She also stressed the importance of hydration and nutrition for muscle strength and development. After 3 weeks of core and muscle strengthening exercises, my lower back is much less painful. I am able to complete most of my yoga in class poses which I could not do before starting training with PT Maysah Eid. I found her to be very professional and helpful in teaching me the techniques and correct form in a number of exercises I wouldn't be able to figure out by watching other gym members. I would definitely recommend PT Maysah to anyone suffering with lower back pain, knee or hip problems. Ron Naraine Movati Athletic Member Waterloo
I joined this gym summer 2018 and it was glorious! Mature crowd, fully dressed people and the members were actually there to workout - not show to off. Now it’s overcrowded, the accessories are missing or worn out, women and girls wear sports bras and shorts so short you can see their privates and overall there seems to be a lack of respect for other members. I’ve recently seen “powerlifters” dropping their shorts (only wearing underwear) on the gym floor upstairs to “check out their leg gains” in the mirror. Absolutely disgusting and inappropriate. The cleaning staff give you an incredible amount of attitude in the colder months if you change your shoes “inside” the change rooms, which is absurd considering there is only a two seater bench “outside” the change room.. Front desk staff are friendly. I’ve decided to leave this gym because the price is just too high for the ridiculous crowds and show off members - which makes me sad because I did love this gym. I just cannot stand the judgmental atmosphere and it’s disrespectful member base. Good luck in the future guys.
Shiney and new. So many classes! Fantastic!
Nice, clean and great stuff. I recommend it ???????? Keep on and carry on ????
It's a beautiful facility, however I'm not allowed to carry my own belongings with me when I workout. It's a hassle to leave my gym bag in the locker room as i use it to hold my keys, my phone, my lifting belt, my wrist straps etc. I find it absolutely ridiculous that I'm being told I cant carry around my own belongings. Upon signing up I was told it was fine and nowhere in my agreement did it say I was unable to do this.
4 star for the gym workout area 0 star for the personal training 2 star for the change room cleanliness
Comfortable experience. Very good workout equipment. Clean bathrooms equiped with, sauna, steam room and private powerful showers. If you have children, you can watch them play on your treadmill's screen, which also has many other news, sports and entertainment channels. Front desk Staff are always smiling and welcoming. If it's an easy-going high-end workout place you're looking for, this place is good. Thanks to all of the staff for the hard work. Keep it up.
The group fitness classes at Movati are incredible!!! So much variety, and every class is guaranteed to be a great workout. The instructors are always motivating, offer modifications to account for different fitness levels, and are always well prepared for every class. The facilities and change rooms are always clean, and there is a great selection of equipment in the gym so you’ll always be challenged.
We met with Mike S, who took us on a full tour and explained all the classes, amenities etc.. he was great explaining the membership structure and answered all our questions. The gym itself is amazing, massive and has everything you need, the staff are always cleaning and maintaining the gym.
Such a great environment. The staff are extremely friendly and helpful! Liza in particular was a great help when I wanted to freeze my membership because of the pandemic. She made the process easy and stress free. Would highly recommend, and I will definitely be back.
Joined! Beautiful! Super clean!
Beautiful facility. Customer service outside of the facility is non-existent. All calls routed to a call centre not the local gym. Waited on the phone for 20 min. Was the next in line when I received the "Due to high volumes of calls we can't serve you now. Please call back later." message. Sent an e-mail, received an automated message "Due to high volume of requests we'll respond within 7-10 days.
Nothing but a great experience every time I work out!
I hope this is a isolated case with movati. The weights are hard to find and left laying around. Most if not all the equipments padding is cracked or torn. The equipment is also older thus being more out of date. For the amount you have to pay and the 1 year term I'd say not worth it.
Melissa is so friendly and always look forward to seeing her when i come to the gym. I would definitely recommend this place to everyone!
Very expensive membership compared to other gyms around. Classes are fantastic however, and the gym is very clean. You definitely get what you pay for
Love this new gym !! The equipment is so nice and the Netflix attached to the machines is amazing. I’ve noticed they provide many options to clean the equipment and their staff comes in often to clean as well. I love everything about this gym, but am I giving it a two (2) star rating because a lot of the options aren’t open, saunas aren’t open, certain machines, it’s impossible to get into a class, especially when you can only book 72 hours in advance. I 110% understand the reasons they have these protocols in place, but if I can’t have full access to what my gym membership offers I feel it should be reduced in price for the time being. Also, please please modify the rule to access studios while they are not in use. I like to do circuits and those studios give you the perfect room, there’s maybe three (3) classes all day in those rooms, it would be super convenient if they were allowed to be used up until an hour before the next class begins.
I tried a hot power yoga class on a trial day-pass recently. The facility was excellent, including the yoga studio and equipment. However, the instructor was awful! I've taken yoga classes (primarily hot yoga) at many locations in many cities (including Toronto, Montreal, Kingston, Guelph, etc) and this was by far the worst I've seen. The instructor was scattered and disorganized and the class was not reflective of the class description. It was power yoga without the power! Movati is a convenient location for me, and a lower cost than my current yoga studio, so I really wanted to love it. The instructor I had is on the schedule for a fair number of classes each week, so I have to assume that my experience wasn't an anomaly. They have such a great space - you'd think they could hire half decent instructors! Definitely would not recommend!
Liliana is a wonderful personal trainer! She works you hard, is professional and keeps you motivated. Very positive. She is very aware of your body mechanics and ensures you get the most out of your workout while keeping you safe. Highly recommend.
Awesome class! Erin is the best!!!
Always clean. Staff are friendly and the equipment is great. Haven’t had any issues with items broken or the gym/change room ever being dirty which is certainly always my largest concern.
Excellent staff polite and courteous, management team very professional led by Jordan
I would recommend Movati to anyone that enjoys going to a very clean gym that offers professionally led group classes. Maha is so energetic and motivating. She helped me achieve my fitness goal, by attending her classes. Lisa
Great gym. More like a spa fitness oasis. The yoga needs to be better handled by the teachers so that proper yoga etiquette is in place (students don't talk once entering the room, teacher stands outside room and greets and explains what props are needed instead of blowing in 5 mins before classes start), respect Savanna for students coming and at the end of class by saying it as class begins and ends so that people aren't giggling and stomping around and dropping things and walking on my mat. Teach beginner classes in the beginners classes and etiquette too; not in regular classes and increase the heat in the hot room. And the teachers need to stop talking through the ENTIRE class and referring to papers, it messes up the flow for the students who come from studios and do yoga regularly. On a likeliness to a yoga studio, I would say this is a 6 out of 10. Also, hot room is not hot enough. Equipment and teachers are great however some coaching in fitness classes for newbies would be great. As fitness trainers, they should be helping with form, explaining a move before going in to it and showing modifiers. I've done a few classes and find the trainers are doing the movements and the class themselves not really correcting form or coaching. Showers are just lovely. I want to shower there instead of at home. The people who work there are normal. Not gym-roids like the other gyms locally. They look normal and are all shapes and sizes and they communicate in a down to earth way. Of note: there isn't very many cycle classes so if you want Spin, know this and look at the schedule to determine if the SPIN times work for you. I am disappointed there is no food as promised in the cafe when sold my membership. It's only juices and coffees. I've been told it's bc there's no kitchen but I don't see any reason why they can't bring food in for resale.
Amazing, clean and complete professionals
Very clean place, amazing staff, I hope the place will open soon. I miss you Movati.
My kids and I love working out at Movati..gorgeous and clean..amazing classes for everyone..it's our family fun place.
Top notch
Not sure why low reviews, it's a great gym worth the money.
Clean, accessible and great friendly staff
Movati Burlington is simply amazing!! I've been a member since day one and having been a member of several gyms in the past, I know quality when I see it. Brian and Sandra are fantastic instructors who keep me motivated and engaged.
Such a great experience at Movati, Burlington. Maha brings joy, light and a serious workout!
Since coming here for almost a year Movati, has been such a great motivator. The front desk crew are always welcoming, the classes are phenomenal and the trainers push you to the point of excellent results *Shout out to Mitch Yeomans* I will recommend this gym to anyone and everyone.
I have attended this movati for almost a year now. The service has always been great until the last few months. I ordered 2 shakes at the smoothie bar and the employee (who I wont say his name), didn't blend the shake properly and a huge piece of ice splashed into the cup. He looks at me and my friend and laughed and used his hands to fish out the ice chunk out of our drinks and handed it to us. At the time there was no one to complain too. I was so embarrassed and so disappointed with this service. He literally locked eyes with me laughed and took it out with his hands. I even emailed movati about the issue and they basically said "well try our best not do this at the smoothie bar".
You know Erin’s barre class is great when you can’t help but laugh through the pain.
The pictures don’t do it justice. The place is brand new and pristine. The staff are there to assist you with any questions you have.
I love coming to this gym especially to the variety of classes they offer. I love going to classes offered by Rita, Rachel, Leslie and Elena! I have seen such a big improvement in my strength and love their guidance each class. This place has made going to the gym my hobby!
I joined Movati Richmond Hill in 2018 and I love the club very much. The facility is clean and the staffs there are very helpful and ensure the members are comfortable. There’s plenty of classes available. I specifically like Jayde’s classes, she is passionate, professional, polite, and hardworking. Her instructions are clear to follow. She pays attention to details. I also like Rachael’s yoga classes and she is the best yoga instructor I ever had. She is equally dedicated, patient, and professional. Her in class narratives are soothing, comforting, and encouraging. Thank you Movati Richmond Hill, you guys are awesome!!! - ????Maple ????
I was hesitating to go back the gym but I am here and I didn’t mind it at all. My favourite instructor is Maha. She is the best! You must try her classes!
The best gyms around, clean full of top notch equipment and friendly staff, look no further!
Movati Waterloo is a great facility with a friendly staff and trainers. I’m driving more than 50 minutes to get there and I feel it’s really worth it. My trainer Maysah Eid is fantastic. She is very professional, knowledgeable, and has the ability that keeps me motivated and makes it fun to work out. I would strongly encourage people to go there. And I would highly recommend working with Maysah Eid to help meet your fitness goals!
The womens only area is nice and condensed so everything you need is in one place. The cafe is also amazing and usually I see Marc there in the evening to get my usual berry blast which is always tasty. Only improvement is the music which sounds like my granddaughters bedroom.
Pricy but facilities are great.
Best gym and athletic club in the area without a doubt! The way they have handled things since reopening is by far the most efficient and effective I have seen with club members health and safety as the top priority. The staff is friendly and knowledgeable and I highly recommended checking this place out if you’re looking for a relaxed and easy going workout environment!
Nice Gym but very unhygienic locker rooms. As you enter the Men's locker room you are often greeted to the cacophony of men clearing out their sinuses onto the shower, locker room floors. I have witnessed on more than 3 occasions men farmer blowing their nose into sinks and showers. People drying their sweaty towels in the sauna and flicking their sweat into the sauna heater. Just yesterday a man I was sitting beside took water into his mouth swished it around and there is no other word to describe it due to the sound, puked it back up onto the lower wooden seats of the sauna. I've complained to staff, the offenders and even to the manager. Nothing is ever done or addressed be it through signs or education. I am told by my girlfriend, this does not happen in the womens change room. I have never witnessed this behaviour at any other gyms I've belonged to such as Goodlife. Update just the other day, the person sitting next to me kept blowing his nose into his hand and wiping it into his shorts. This wouldn't be socially acceptable in any setting let alone when you're shirtless sitting beside eachother. I saw one of the staff themselves blowing his nose into the sink! Staff needs to step up.
I'm happy with the pool, it's kept warm and clean. I enjoy the classes. Only wish there was a location on the east end.
Moments ago I visited Burlington location to register my self and my wife but the gentleman (3:40 pm not the Mike , the other short guy! ) in the reception he was too arrogant, unfriendly and unprofessional that I had to leave in mins! You might have the best equipment but with that kind of staff and mentality you have no chance to survive! Train your staff how to talk with customers, how to welcome them, how to show professionalism or just send them away and place self kiosk there .. Never again and I will tell this story everybody all the time !
Pretty disappointed with Movati. I gave my email and phone on their website and they constantly spammed me with emails and messages for 3 days straight. So I showed up with a guest pass to test out the gym before signing up but they would not honor it. Their excuse was that they had a lot of clientele at the time. No problem, I was willing to sign up on the spot, however, they turned me away because they were understaffed as it was "hectic at the moment" according to their saleswoman. Minutes later, their front desk offered to let me in if I purchased their day pass which was for $30. So is the gym fully booked when I show up with a free pass and not so much if I pay for a day pass?
Amazing facilities; everything is new and shiny, the change rooms are spacious, the class options are many, and they have lots of great equipment!
Fantastic gym, I love the environment and all the lovely staff. The trainers here are all wonderful and do the utmost to ensure improvements are happening
Amazing Gym! Staff is friendly and the facility is large as well as versatile.
Beautiful gym and very clean. The hot yoga classes are great and there is a large variety of other classes. The womens section is great and has a separate pool. Highly recommend this gym.
I have been going Movati for almost 2 years and it is in my opinion the best gym in the city if you can afford to spend a little more on your gym membership. The change rooms are clean and spacious, the staff is awesome, they offer A LOT of good classes, and the women's section is the biggest plus for me! My only complaints are that sometimes they let too many people into a class so you don't have room to move around. As well as they close a little too early for me on weekends and it costs $15 to bring a guest, which is a little disappointing.
I am member since 2007 and very happy with it.
Great space. High quality classes. Very responsive and fast acting personal. Jayde, the classes coordinator , is incredible and always attends to members' needs. Melissa and Brian at the front desk are charming and welcoming, always ready to help. Charlene is an amazing keeper of clean and taken-care of change rooms. And wonderful Yoga instructors: Tanna, Daye, Rachel, Ann, Angela, Cindy, Rita, Nora and the list goes on.
Once again we can go back to Movati South in London. I always have a better workout there. We moved out of London 9 years ago but it will always be my home club. I just feel like working out when I am there and it shows. We have tried another gym closer to home but it never feels right. Movati South, yes!
Great gym experience! The staff are friendly, knowledgeable and go out of their way to provide top notch service.
I was a member since the very beginning at that point and time everything was great. The place was clean and the yoga instructors were outstanding ( Duncan, Catherine and Zoe) . Classes were challenging and complete. Duncan never had the same class and always set up the class with intentions using personal experiences to make them more thoughtful as opposed to regurgitating something, Now I can go to any class regardless of instructor and it is the same class with the same routine each time. People walk in late during classes without regard for the class that has started already. Treadmills depending on which ones you use can be wonky and loud. There is usually one StairMaster not working. I have had some guy ( not someone who works there) telling me how I should use the row machine when I am quite familiar with it already. I have seen this guy trying to tell numerous people how they should use the machine. I would NEVER go into the change room / shower without sandals! Lots of creepy guys in the whirl pool. Make sure you cancel at least a month before you really want to quit. Cancellation is not immediate and they will continue to bill you for at least a month. Yes it will take them over a month to process your cancellation. I gave my notice and was billet for to full bi-weekly payment plus a partial week!!
Melissa is awesome. She is very pleasant and goes beyond to answer your questions. Thanks Melissa. Keep smiling
Love the gym
Open now .
Great atmosphere
Horrible customer service. Would never suggest this waste-of-time gym to anyone I know. All they care is money and once it is taken then customer doesn’t matter anymore
I was just here Friday July 14 to redeem a 3 day free trial that was given to me by one of the sales rep. I'm currently already a member at a local gym which I pay 10$ a month. I spoke to one representative and I guess she was a little new and didn't know what to do with the pass that I showed her which I had received from a sales representative. I have no complaints with her because she was simply confused and she passed the situation to a higher up... not sure if the second person was a manager but she was middle aged, brunette, curly hair, and I didn't bother to get a name because she had no experience in customer service at all; she was very rude and inconsiderate. She said she didn't know how I got that gym pass in the first place, which really frustrated me because she was assuming that I either stole that card or it miracoulasly appeared in my pocket. I told her it was given to me by a sales rep and she insisted that she could not help me. The First Lady then said we do have a 1 day and 7 day free trial but seemed to go quiet when the second lady looked at her. So I told the second lady that ok I would like to try the 7 day trial and she even refused that to me by saying you would need a tour guide for that; I responded by saying that's fine I'm okay with a tour, she then said but there's no tour guide!!! I've never been this dumbstruck; I saw atleast 4 free staff members including herself who could have easily shown me the gym but she was just a stubborn sad lady. That's when I knew I should just draw the line; I gave her the pass that was given to me and said I'm not interested.she said it's 15$ for the day which I clearly told her I had a free trial and that I wasn't prepared to pay especially since I was supposed to get in for free. Sorry for the rant but this lady clearly DOES NOT CARE for the clients and she should be removed from dealing with customers because she is ruining the business. My brother currently goes there, and I was willing to join also, but I will definitely not be joining any time soon. Ive been a manager for 8 years and I've never dealt with a potential customer like that, EVEN IF they were wrong! Other than that the facility looks beautiful! Please adress this issue because that's how you lose business.
The club is always clean and I always feel safe there. The new sign up feature on the app for classes is great because you always know you have a spot when you get there. The instructors are fantastic and fun and make working out enjoyable but effective. I wish there was more selection for classes but hopefully that will increase as things get more "normal" again.
This is a great facility to train at however the overall customer service has increasingly gotten worse since the club opening. Advice to management: it's a good idea to treat paying members with respect or at least show an effort to assist them instead of leaving a concern unresolved. If I didn't like this gym, I would have cancelled my membership by now based off that fact. Thought it was worth noting that I'm not the first person to point out that their staff seems unprofessional and unfriendly.
I don’t suggest this gym to anyone. Customer service is horrible.
Great and awesome place with an awesome team
GUYS... just stay away from this place, bad bad customer services at the front desk.
best front desk staff!
Always clean, love the pool, not too cold!
Great and friendly staff! Always clean and good classes!
I had been in search of a gym that has it all. 2 years ago I stumbled upon Movati and when I walked through the front doors I knew this was going to be my 2nd home. Not only are the facilities extremely clean and their range of equipment is incredible, but what I love the most is that it's a community. The staff are very friendly and welcoming and everyone who joins Movati has the same vision and goals. It's very encouraging and makes you look forward to going every day. It's my favorite part of the day.
This used to be a better place, I feel like the stuff became rude recently. I wouldn't suggest here to any of my friends.
Jordan and Martin were very helpful, knowledgeable, and answered all of our questions. The gym looks amazing! We cannot wait for the doors to open! Thank you Martin and Jordan!
I recently joined Movati. From start to finish the experience was nothing short of excellent. My first day in the gym Liza from Movati met with me and my fiancé and explained the process in clear detail. She was patient and very knowledgeable. A few days later i was having issues with my Movati App (fault of my own) and was unable to book a yoga class. Liza being the outstanding person she is went above and beyond and booked me into a class on her phone. The day of my class Liza followed up with me to make sure my App was working and instructed me on next steps. Thank you Liza for the outstanding service and making our experience pleasurable. We look forward to a long relationship with Movati.
Do not get a membership to this gym. I repeat do not! They will give you incorrect information/lie to you about several matters. None of the staff has any proper information. All they want is money. Go to any of their competitors.
The staff are so friendly and helpful.
Great gym overall but lacking some key amenities that are just basic at most premium and non premium gyms. Have mentioned to the staff many times that the sauna does not do what it's supposed to. It is not anywhere close to being hot as most other gyms. For some people who use it avidly for therapy it is a huge let down. Lifetime and GoodLife both have the temps of 150 to 175 degrees Fahrenheit. Also there is no cold plunge. For 80 bucks a month you would expect these two things to be comparable
I love Maha,,, best spirit and trainer not just at MOVATI ... everywhereeeeeeeee
Location is accessible and the staff is amazing. Good PT packages. Kayla introduced me to Yusuf and he’s by far the best trainer I ever had. Took 18-20 sessions so far and looking forward to more.
The gym it self looks amazing. However, the front dest people seem to have an attitude. We were there to checkout the place and the front desk guy looked very annoyed and was super dry with us. Not even a smile or try to be a little nice. The girl that showed us around also had an attitude and was not friendly what so ever. I don't know why. When we did not sign up she looked super irritated as if we had just wasted her time. I honestly would have signed up right there but because of the negative experience that I received from the people working there. I had to leave and checkout other gyms in the Burlington area.
Well spaced out. Clean
Amazing costumer service!! Very nice and respectful employees!! Especially Kimia makes the best protein shakes!!
The best gym in town! Super clean, amazing trainers and staff, nice variety of classes and machines!
Great gym with a variety of machines! Dumbells go up to 120 and there's even 12.5s, 17.5s e.t.c. The staff is really nice especially one of the front desk girls Liza! Anything I need, she's always there and always smiling with a great attitude!
It’s nice, 6/10 on the price but it’s got a pool and you have access to the other movati gyms. Classes are great, I adore the Monday yoga class!
Love the Pilates classes and Rhythm and Beats - just wish there were more class time slots that suited my schedule better (5:30 am ) - all instructors are great and are making sure everyone's safe!
Love this gym. ☺️ ????
Don’t be fooled by the good reviews. The employees go around asking people to write them. No doubt the facility is great and very clean and the class instructors are very friendly but certain employees like Melissa and the manager Lyanna are prejudiced. Not to mention the staff will make false claims to reel you in but as soon as you sign the contract, they will deny what they said.
I love that every time I walk into Movati South the front desk employees greet me, and have a smile. They're very friendly and quick to acknowledge me whenever I have a question. I always feel welcome and they're diligent about the cleanliness of the gym. I love the fact that I can get a custom shake whenever I feel the need for a pick-me-up after a workout. The Funky Monkey is a guilty pleasure though. Awesome staff, and atmosphere!
I love Movati Athletic Burlington as it offers diverse range of classes. The instructors are friendly and dynamic which makes the classes worthwhile and enjoyable. The club was impeccably clean before the pandemic and they’ve gone over and beyond to ensure it’s cleaner now.
Thank you Annemarie for the great Body Sculpt class tonight out of Movati Burlington!! I’m sore and not sure I’ll be able to walk tomorrow but loved every minute of your class!
Went to take a look since I just moved to burlington. I've worked out many years and am very easy going about gyms. I was very clear to the sales person that my terms of signing up were based on if my girlfriend would sign up as Well. I was pressured to immediately because " if I wanted to cancel I could at any time within 14 days and receive a full refund". Being a facility with every nic nac imaginable, I was shocked to find out that my "garunteed" refund would take 4-6 weeks. This is due to the fact that they had to send a cheque from windsor. Accepting the fact that they had the accounting capability of a blueberry stand in east Ontario, I waited my time and still haven't received a Cheque. I've communicated with several employees and supervisors with no conclusion. If I wanted to be robbed I would have just left 89 bucks on the hood of my car.
This is by far my favourite gym I’ve been to. The cleanliness is always exceptional (especially since reopening), the equipment is in great condition and up to date, and the customer service is the best! Would highly recommend joining. Ask for Shamir if you need help, he is amazing :)
Love the service and staff at Movati! Count on Kevin to make killer shakes!
Ive been a member at Movati Mississauga since they first opened up, let me just start off by saying this is by far the cleanest, most professional and all around best gym that I have ever been to. The customer service is outstanding and don't even get me started about the shakes. Everyday after my workout I head to the juice bar and get a cookies and cream protein shake, just ask for Quentin, Kevin or Liza and they'll hook you up. I strongly suggest you check this gym out, i can guarantee you'll fall in love as soon as you walk through the doors as the front desk staff in the evening is great.
If you have to go to the gym go here. Great classes & lots of machines as well as a pool and sauna for women only.
This Place is Total SCAMM, don’t even hesitate to come here, We came here with my friend to try this gym for a little bit, and then we just wanted to come here whit out contract from month to month payment. The lady there Narjes told us that its not a contract so we can cancel it whenever we want, she is totally liar, don’t believe these people, they don’t even show me any contract to read or observe, they just gave me electronic device to sign something that I couldn’t see or read, and she told me its just a routine signature, from my experience this place only depends on scamming people and not caring about customer satisfaction, They expect you to go there once to get your money as much as they can.
If you are confident while you gym then this place is a decent gym, if you are not confident then id suggest else where. I switched to this gym from Goodlife because I thought since its more expensive people would be more serious about their fitness and the club would have it together. Wrong. The people who attend this gym are RUDE. Now that's not entirely the club's fault but, I went to the staff with a problem once that was completely unacceptable and they told me nothing could be done. So that is the club's fault. Everyone thinks they are better than others, constant judging & a lot of creepy old men that stare at the women who workout upstairs. People do not put the weights away EVER. So you don't know what machine is being used and which ones aren't. Not to mention when someone leaves 5 45 plates on a machine, not everyone can lift that so they don't get to use the machine because the club doesn't enforce the rules or organize the weights. They have like 6 staff members just standing at the desk all the time, they should have them clean up the weights more often or start doing something about the people who don't listen to the gym rules. (there are signs at the gym asking people to put the weights away after use, and its just gym etiquette.) The girls only area is great, except the fact there's always a male worker in there. It seems like the machines stay broken but he's in there every day so that's frustrating for girls who don't feel comfortable working out around men. It takes them a really long time to fix the machines so that's another con. Another con is that they ask you to refer your friends all the time, which is fine, but nobody wins the prizes they offer. They give incentives like win $25,000 if you refer a friend and things like that. I referred a friend when the $25,000 deal was going on and she was actually interested in signing up at this gym and they never called her. We never hear about people winning the prizes they offer so it seems like its just to get people excited who come tour the gym and they never actually give away the prizes. Sketchy. A pro is the hours and the classes. If your someone who just goes to classes then this club is great because they offer a ton of classes at different times and women's only classes which I think is great. I would probably switch back to Goodlife since it was just re-done with all new equipment if this gym wasn't in such a convenient spot for me right now, but I definitely will be switching away from it as soon as life gives me the opportunity too. There are tons of gyms in Guelph, I'd suggest getting a free pass and trying a few out before committing!
Best gym in the area (Leamington, Kingsville, Essex). Great staff always willing to assist/friendly. Keep the equipment/gear maintained and not outdated. Solid weight room - lots of room!
Not impressed with this place. When I first joined I was overwhelmed with all the facility offers, I did think it was a decent place, and it was worth the money. In time I have learned I was very wrong. Any and all issues I have had with this gym, when brought forward to management, have not been taken seriously. They seem like they do not care. Clients do not come first. It seems like the front desk staff has a high turn over, never the same faces for long. They do not often say a genuine hello, or make eye contact/smile at you .. You will get a forced hello, but as so as if you are interrupting them. Makes me wonder why they bother having people there. The facility even tho not that old, its already showing its age and how much it needs to be fixed.. The pool is horribly dirty (the edge of the pool, at the water line is black/brown). For a "salt water" pool, its chemical smell is strong. One of the many issues that have not been taken seriously when brought forward.
I recommend this gym to anyone considering getting a membership!
Movati is a fabulous gym to work out. The variety of classes, customer service and cleanliness is awesome. You can spend all day there enjoying the experience. The group fitness classes are really fantastic. Meira is a fabulous instructor. LOVE Movati.
Amazing facility! I have been working out 32 years and have trained at many gyms and this is my favourite!
Honestly this gym completely milks your money especially during covid instead of helping members. They require you to go in even if you dont feel safe or live in the same city anymore. They ask you write a letter to cancel your membership but never " recieve" the letter. Convient way to take food out od children and families mouths so they can keep funding their gym. WARNING do not sign up here as it is impossible to cancel
Amazing gym great classes
One of the best gyms I've ever been to. People that work here are amazing too.
Training with Maysah has been amazing. She has displayed a wealth of knowledge in regards to exercising, nutrition and the human body in general. She has taught me stretches that fix aches and pains that I would see a chiropractor for. Not only has she helped me increase my strength and improve my mobility, she has taken my endurance and stamina to a level I have never known before.
Leslie is an amazing instructor that motivates and energies you physically and mentally. She will bring out your inner and outer beauty, .exactly what the world needs more of today ????
I loved the bungee party, Maha is the greatest instructor ever, thank you awesome Maha
Clean, great option for a womens only gym.
The gym has yet to be opened, so I'm not sure why people are giving it 5 star rating..kinda misleading. Let's see how they do when it comes to customer service and the quality of the programs.
I have been a member for over two years.Great facility,Erin is extremely helpful, positive and she introduced me to Marcy.......who is truly pretty fantastic...no matter how I am feeling...she is so positive, kind and very caring. I must say we laugh alot!! Love you Marcy.
Signed up the other night. Staff were wonderful & club was clean! I've tried a few gyms in KW and can honestly say this club is my favourite so far.
It's lit
The club is super clean, bright and spacious; the fitness classes that the club offers are amazing! All the staff are courteous and professional specially Morgan who made the sign up process and explain everything! She gave a tour of the facility and advise me on classes that would be fun and benefit to begin with; She is patient and very nice! I definitely recommend Movati Athletic!!
Movati Waterloo is a nice facility with friendly staff and trainers. My trainer Liliana is fantastic! She is professional, knowledgeable, and has a consistently positive attitude that keeps me motivated and makes it fun to work out. In particular, she was a huge help with pre- and post-natal exercising - keeping me healthy and fit during my pregnancy and helping me get back into shape afterwards. She provided a program that was appropriate to my circumstances and was always willing and able to make modifications to exercises if necessary. I would highly recommend working with Liliana to help meet your fitness goals.
I have attended Movati for over a year now and though it is a bit pricey it is so worth it. They have classes in every area you can think of. There is always something new to try and its always a challenge. Colleen and Corie are two of my favorite class instructors. Incredible energy and amazing workouts. Highly recommend Movati simply based on the fact they hire the best instructors and coaches I have ever met. So fun
Excellent excellent great classes very clean lots of equipment 2 pools hot tub steam room sauna it's like a destination gym
Nice place!
The facilities are great. I love that they have a women’s gym/pool and their change rooms/saunas are really nice. But when it comes to money, they’re swindlers. It’s a little embarrassing for them—they’ve thought of every way to get money from you and they’re shameless about it. And with the way they’ve handled the Covid quarantine and the membership fees, it overshadows the quality of their gym. Not worth it.
RUDE CUSTOMER SERVICE, ALWAYS CHIT CHAT and FLUTTERING WITH GUYS- Don't care other female customer Always broken hot tub,dirty and disgusting swimming pool.
Movati Waterloo is Very good gym , Shaun welcomed us and was pleasantly helpful , He gave us tour of the facility and Aaron from fitness desk has tons of knowledge and I’m looking forward to starting my personal training sessions !!!
Hands down by far best gym I’ve been to. Best equipment that hits every muscle.
I love the burlington movati!!! the front desk, the instructors- even just others in the gym are amazing! highly recommend this gym to anyone that enjoys a good workout:)
HAPPY BIRTHDAY SARINA! a really kind hearted staff member. See Sarina for membership details! Honest and trustworthy people are hard to find.
Great staff and I have an amazing trainer (Ayla!) who helps me stay healthy each week. I’m also really impressed with their hygiene measures to keep us safe during a pandemic.
I am writing this review for Matthew Lee, the personal trainer at this location. He has been my trainer since Sep 2021. I train with him 3 times a week. I have some injuries and limitations, I am impressed with his knowledge and some exercises he has given me to help me heal from my injuries. He has also help me correct some exercises I was doing wrong from many years leading to pain and repetitive strain injury. I really appreciate the fact that he comes up with some very safe and isolating exercises to target arms for a 50 + years old woman like me (and we know we really need to work on our arms :)). Thank you Matthew.
Maha’s group exercise is the best!!
Very clean, lots off equipment, great fitness classes and childcare
Halloween fun at Movati. My husband asked me to take a picture with Leslie who does the 'Power Barbell class'. ?Should I be worried? Im not overly concerned....Leslie is truly a witch and makes you sweat. My hubby and I raised 3 girls and now in our 50's trying to catch up on our fitness. I have to say Movati classes are truly amazing, and all the instructors are passionate about fitness. Hubby and I have been members since 2019.
Working staff on site very pleasant and weights adequate. Accounting and management is poor with their operations. Management changed hands many times in the years I was there.
Great gym, have been a member for many years :)
Although this facility is beautiful and well equipped the service from staff is less than stellar. It has been like this since it opened. Tried to cancel my account... 1 year, 40 emails , 3 visits to management and $400 later and its finally done.
Great gym, clean, all the amenities, spacious and always maintained. If you want the use of a personal trainer then I highly recommend seeing Denzil. By far the best personal trainer I have come across. He knows his stuff and is always well prepared for your sessions.
I was billed for four training sessions without my consent. I had 8 sessions owed to me from before the lockdown. I would never have agreed to buy more until my sessions were used up. They will not refund the 4 sessions. I have tried to contact their corporate hq three times now. Nobody answers the phone, nobody calls back. I cancelled my membership today and have opened a credit card dispute. The sad thing is I used to be a very happy customer. Inexcusable customer service. Update - Make that 8 sessions. They billed me for another 4 on September 1st. Credit card dispute lodged for this charge as well. Unbelievable. Copy and paste answer from the owner. I have spoken with management. You don't bill for customers services they have not agreed too. There is an ethics problem at your gym. No service was provided, don't charge my card....not a difficult concept.
Good place to workout but the showers getting old need cleaning and service
I have very much enjoyed my years at Movati which is truly surprising to me as I am not the type that is 100% comfortable in a gym setting. I have been training with Liliana for some time now and she is wonderful. She has pushed me to limits I didn't even know I had in me!! She is always supportive and knows when modifications need to be made for me, all while still giving me a second to none workout!! Lil, you are the reason I keep coming back!! Thank you for all you do! And a big shout out to the front desk staff!!! So friendly and always willing to help!!
Lyana was awesome. Great energy, really intuitive and makes a great experience for anyone coming into a gym. You can tell she's smiling and happy to meet you underneath her mask
It is very unfortunate to see a well-made facility collapse quickly due to a failed management that is concerned with getting more money from customers without caring for their complaints, and the evidence for this, is their failure to respond to the many negative points written here.
Being the owner of a business that is HEAVY on sales, I was so impressed with Aaisha at Movati. She is personable, charming, and a great representation of their company. It makes a huge difference when you walk in to a gym for the first time and the first person you see is someone with so much light & charm. I was so Impressed with Aaisha that I felt like offering her to work for us instead. Movati, you got yourself a gem!
I have to start off saying thank you to Lyana for the experience I received from her within the past few months! She is so helpful and kind. Thank you so much Lyana!
Great instructors! Love the spin classes with Jayde and Kara. Would love to see more classes with them! More Yin Yoga classes with Jennifer and Ann. Clean environment with professional and friendly staff! Thank you Movati Richmond Hill!
The personal training experience at Movati's has been excellent. My PT Maysah Eid is exceptional. She's helped me set and achieve goals and keeps me motivated and encouraged. I look forward to our sessions!
love the wor
Poor costumer service. Do not have time for 35 minute tours as a busy mom of 3. Wanted to check out the facility and enroll in a membership. Because of the coordinator not allowing me to tour the facility on my own time this cost them a costumer and a poor review. Other options were not even offered to me , very disappointed.
Been to many gyms in the USA and Canada. This is by far my favorite one. Has everything you need. Variety of classes that aren't all during the day so you have options before and after work. Place gets busy during normal busy times but not annoying to where you can't do what you want. Hours are great. Great place!
please PLEASE do yourself a favour and never come here.
New, user friendly equipments, clean facilities, respectful people, really passionate amazing instructors and friendly staff, a wide variety of classes almost all day everyday.
Great place to stay healthy/in shape for a longer and physical life.
Keeping it super clean during COVID, staff is always super friendly, especially liza at the front desk and on the gym floor, really recommend this gym!
My trainer, MAYSAH Eid, is fantastic. She support and help me to recovery my back pains. Very knowledgeable and profession. Always encouraging and motivating me to overcome my own challenges.
Great
The staff here are always friendly and helpful. The best is always being greeted with a smile every time I come in- it an awesome way to begin my workout.
Love Maha. Her energy is electric.
This place is great. I feel safe with everything going on. Facilities are clean!
Rudest lady ever over the phone!!! Sooo ignorant just really put me off EVER bothering with this place, wish I could give negative stars for how she treated me.
I have been a member for over 10 years and love Movati. The staff have always been helpful and friendly. I swim 3-4 times a week in the pool, which is wonderful. It's a much nicer pool than at other places. Generally the facilities are great. Yes, sometimes equipment does break but given the volume of users, it's amazing how little down time there actually is. The staff always get right on it if something needs attention. Going to Movati is a significant part of my life so I would not be a happy camper if I had to go somewhere else.
Premium gym, little expensive but they have machines you won't find anywhere else. Great customer service to match as well!
Great atmosphere!! Helpful staff... Room for improvement with regards to towel service etc... I would also recommend the steam room be a little cleaner.
Horrible gym . Will take your money. Don't sign anything with them . Don't care about there people just want your money. Very poor work ethic
I love my workouts and my trainer. The gym is generally clean but I have seen very little extra cleaning as a result of COVID, with the exception of the handrails for the stairs and the lockers being disinfected between clients. I know they fog after classes but the equipment in the workout rooms should also be cleaned by staff regularly. Right now it seems only clients are cleaning the equipment pre and post use. Also, without the fans on, it is quite hot inside. Please turn-up the air conditioner to keep folks cool during their workouts.
It's a decent gym that's never too full. The staff are great too. I'm going there right now!
Lyana was very helpful when I came in for my visit at Movati! She is super professional and friendly. I felt comfortable talking to her about my goals and she is definitely one of the best! I recommend seeing Lyana if you decide to see Movati!
The Burlington gym is awesome! There's always so many classes to choose from it's hard not to pick just one. My favourite classes are Tabata, Intervals, Barre, Body Sculpt and Barbell. The group fitness instructors are all great - esp Maha & Zhanna. The club is always clean and especially now during these times, I feel comfortable to work out and not have to worry.
Gross does not even describe the lack of cleaning. Front desk are awful, no idea of their job other than to socialize with each other. Security is lacking, several people just walk in without being checked in. Sad management has let it deteriorate to this state.
They don't stop people who don''t shower from entering the pool/hot tub area which I find disgusting. Sure there is plenty of chlorine in the hot tub and the pool, however they should make it mandatory not just a policy for people to shower before entering as I extremely dislike entering a hot vat of other peoples daily filth. Other than that the staff are generally very nice. The equipment is usually very clean and there is plenty of instruments for you to clean it yourself if you feel the need to do so. The showers could be cleaned a little better too. I would suggest buying flip flops for the showers. Also if you see someone dry walking into the pool area tell them to GTFO and shower cause that's disgusting. I've talked to the staff on one occasion and they say its hard to tell if they have showered before entering. I'm going to suggest they update the camera next time I'm in.
I pay the price it is to go here because they have a fairly big women's area... but there are MANY weight and exercise machines that are either completely broken or very worn down. There are only 3 arm-ellipticals, and 1 of them is faulty and on an angle and the other either does not start at all or shuts off every few minutes. That leaves one left and someone else has usually already taken it. In addition, there are 2 or 3 treadmills broken down and the only stairmaster is out of order. It is ridiculous considering how much we pay that they don't fix their machines. Also, I don't think they clean up every night because last week there was a dirty towel on the floor and it was there for 5 days before someone cleaned it up. There is no complaint or even a contact number/email for Movati Guelph... so I am using this.
Erin is my FAVOURITE instructor!! Always walk away feeling great!
As an employee of Movati I am extremely proud of the staff that make our members feel Welcome and Comfortable. To all our fabulous members who write rave reviews and are so dedicated to improving their health...thank you. It is always a pleasure seeing you in the club in our wonderful classes xo!
Beautiful fitness site . Clean and sharp
Love this place! Great place to work out and the place is very clean. Machines are also in tip top condition. Can't wait to work out again.
I'm surprised at the negative reviews on here. There is SO much more space than you would typically find in a Good Life for instance. Smoothie bar is a nice touch for after your workouts if you on on the run and need a lil' something. Staff is wonderful. Loving the lockers that have their own combination attached. There are two pools, lots of equipment (I never wait for anything), and I find everyone who works out here pretty respectful. I only have good things to say about Movati Guelph. Shout out to Joseph Whitten, my personal trainer at Movati. If you are thinking about personal training, I highly recommend asking for this guy. He's fun, knows what he's talking about, is realistic, and really encouraging. Even just having a friendly face around the gym when I am doing my own thing is nice (none of my friends go here) and makes for a better experience.
Fantastic gym. Has everything you for want in a gym and 2 great pos as well.
I enjoy it thoroughly but their is a putz who plays basketball every week and cries when he loses. Buddy, you're like 20 something, there isn't any Raptor scouts in the gym, save those tears for NBA2K
Great place, clean, modern, friendly atmosphere- have been a member since day one. Great spa and salt water pool.
Mark M is awesome!!!!
This has been in the lockers for the last 2 days the up keep needs to be at a higher standard
The gym is overpriced and they cut their expenses by keeping the air conditioning low so the gym is often muggy. Not the cleanest either.
Tried to put membership on hold due to the outbreak and we were denied due to the type of membership! Wow so disappointed. As long as they get their money they don’t care!!
Great facility with excellent hours. Very clean and well maintained. Front desk staff are always very friendly and welcoming. My personal trainer Maysah Eid is incredibly knowledgeable, always well prepared for my sessions and very motivating. Highly recommend her
Beautiful Gym, very clean and new, and very good staff. The reason I put only 2 stars is that I've tried 3 times to cancel my membership, (it's been over a year, where the contract was to be terminated) and yet they KEEP PULLING PAYMENTS out of my account. When I call in the managers are kind and apologetic, but it keeps effing happening... This could be a one off error in their system...but at this point it's literally theft. I would not recommend giving any banking information, or otherwise use an account that you can close permanently upon completion of your contract.
I am member here more than 20 months but recently showers and steam room,.... are disgusting and people use the outdoor shose for exercise. Overall completey unhygienic. I continue my membership because Ilike sandra G.
Love Movati! Always such a great workout and the club is clean!
Great gym.
Love the Burlington location! Thanks to all the staff for going the extra mile to keep the club clean and the experience top notch especially during this time. For me the gym is not only a place to workout but to make those connections with others who want to stay in shape. I feel grateful that I have access to such a beautiful club with awesome instructions who get to know you by name and encourage you to be your best. Big shoutout to Maha who always cheers me on especially during her cycling classes.
I have to say that I am very pleased with the service I received at Movati. Lyana was very professional and welcoming. It is always nice to see a position filled with someone who is knowledgeable and truly cares about your well being and fitness goals.
I just joined Movati Athletic, Waterloo and cannot say enough good things about the centre. I spent a long time debating on what fitness centre to join based on cost and driving distance, and in the end I decided to do what personally appealed to me. You get what you pay for at Movati. This facility has it all. Top notch fitness machines and equipment, a huge variety of fitness classes, a women's only section (love it), daycare, swimming pools, gymnasium, yoga studio, etc... The list goes on. From the moment I walked in all the staff have been so friendly and helpful. Thank you to Amanda at the reception desk for the warm welcome and great first impression. Thank you to Bailey who took me on a tour of the facility, explaining how the membership works and also setting me up for a one hour fitness consultation. A special thank you to personal trainer Jessica R. She is a gem. I had such a great connection with her on so many levels and I could not have been matched up with a better fit for me. Her knowledge, insight , positive encouragement and understanding have given me a fresh new mindset on how to reach my goals moving forward. I left my consultation feeling inspired and motivated. No regrets. Thank you Movati Athletic.
Worst ever. Relocating to London and asked if a pass for the day could be obtained to try out and ensure that this was right gym for me. Front desk staff was unsure and contacted their manager by phone who stated does not provide passes unless a resident of London. Manager then instructed staff to have me pay for day pass which I was more than happy to. Staff nor manager could figure out how much a day pass would be. Clowns. Thanks, but no thanks. I will take my business elsewhere where manager can exhibit some class and staff is at least educated. Found my way to another fitness establishment where I think I will join.
Love this gym. Super clean, lots of classes, lots of equipment and everyone that works there is very helpful. And most importantly during these crazy COVID times, I feel safe and have no issue coming in here and working out because I see how much effort is put into keeping everything sanitized. Trainers and instructors are fantastic. Kelly and Marion have AWESOME classes. Every time I start one I think I’ll never get through it but I do, and I can’t wait for the next one. No two classes are the same, you can tell they love what they do and put a lot of time into it. Ayla’s Movati Strong class is also one of my favourites. Super challenging and very efficient. In and out in 45 mins. Ayla is very knowledgeable and great at motivating you to challenge yourself. She is a great trainer and gives you lots of attention. Small group training on Saturday mornings with Mark is excellent. He really focuses on technique and form, and every adjustment he gives, you feel the difference. There is no jumping around it’s strictly strength and you feel it! No rushing, slow and controlled. Shout outs to Perez and Ephraim too, they are both awesome as well. It’s all around a great place with great people.
Love the gym and all the classes but trying to get a hold of a person by phone is impossible please rectify this asap or you will loose members!!!
I would like to say that Maha is truly amazing even though she makes me “cry “ sometimes :)). She motivates you to the edge !!!! Thank you Maha !!
Equipment is extremely outdated... outrageous prices for the selection.
Like others, I thought the gym was okay until I tried to cancel and they won't allow you to cancel unless you go to the gym. I moved out of town and this is a huge inconvenience, when I spoke to the supervisor she was rude and condescending. Tried to call the head office and no one answers the phones. Buyer beware the contract is a scam to get your money, difficult to cancel the contract, even after 1 year.
Yusuf is a my trainer and he is amazing to say the least! He has such a friendly nature which it makes it so easy to approach him. He goes above and beyond to provide his clients with the best service. He ensures that his clients feel comfortable and know the benefits of each exercise. Yusuf provides additional services by sending articles and keeping in constant communication with his clients to make sure they are recovering well and to clarify any question they may have. I have really enjoy training with Yusuf, HIGHLY RECOMMEND! My go to person for anything fitness related!
When is movati will reopen?
Mediocre gym that hires way too many receptionist staff that clearly don't know what they're doing. Sometimes there would even be five of them trying to fit into the main counter the size of a small couch and they still have to call the manager for help. Still can't get over how inexperienced these workers are, they makes the janitors look like the MVPs. Other than that, the gym's okay. Sometimes it kind of smells with B.O. mixed with clorox. Their fitness trainers are absolutely phenomenal however, and I can't express that enough.
I have been training with Maysah Eid for over a month now and very impressed on how she is working with me to improve my range of motion and achieve my fitness goals. Maysah is working with me two days a week and the variety of exercises she is including in my training is very exciting. I look forward to my workouts each week, leaving with a more positive attitude after each session. I’m not sure what convinced me to join in the first place but after having a tour of the facility, I was interested in learning more. Sitting down with Jen, discussing my goals and indicating I would benefit more with a PT, she set me up with Maysah and I’m not looking back. Movati has a great deal to offer and if someone is looking for a place to work out with a PT, I would certainly recommend what I’ve got.
Amazing facility. Love front desk. Amazing energy and super welcoming. Margaret never fails to draw a smile on my face and start my day right.
Amazing gym! Really friendly staff. Shoutout to Melissa for always having my towels ready for me! She is so sweet! Love her.
The girls that work here are absolutely delightful!! The gym itself is kept clean and I always enjoy coming here!
I love Maha and her class is so much fun and she is engaging and encouraging. I wish she taught more classes and especially Rhythm and Beats!!
I did like the gym . The only thing i didn’t like is the way the sales guy treated me. Basically told me that this is the price if u like it. If not just ...f..off.. i was thinking to cancel my membership at Life time fitness.. but now i don’t think it is a good idea . They don’t accept different type of payment . Just bank account . Sad ..new GYM start this way ...
Best fitness club in town!
I have been going to Movati for years and I loved the cleanliness, professionalism and friendly environment. Not sure what happened after the pandemic but it has become what feels like a DAYCARE for kids. Cub is filled with 12-16 year old kids who come there to either do photoshoots or chase each other as if its a playground. It's come to the point where lifting weights is dangerous as they run into you as they "play". Many people have complained to management but seems its only getting worse as they come in groups of 5-10. I'll give it until the new year to see if changes will actually happen before I decide to switch gyms.
I like the treadmills.
Gloria is awesome , she’s such a good teacher. Her power yoga class rocks. I wish she had more classes available at different times of the day.
Love the barrel class with Deborah great workoit
Yusuf is a fantastic trainer who really takes time to understand your goals, and sets you up on a plan to succeed both in terms of your exercise and nutrition. I'm very happy with my progress so far and can't say enough about his attention to detail with his clients!
Movati has an amazing facility, friendly staff, and all the equipments that you need. I absolutely love the whole vibe and the staff are very friendly and helpful. The gym is very clean and taken care of. The yoga classes are absolutely my favourite. Had never really gave yoga a chance until I tried Rita’s classes. Great energy throughout and an absolute professional!
This is a beautiful gym with a plethora of classes and facilities. Very clean and well kept. I have been a member at plenty of gyms ( this one being my favorite by far) and have ALWAYS had to give banking information, this is how they ensure they get their money. I do not understand why people have an issue with this. This place makes me want to come and work out!!!!
They do a good job navigating COVID protocols and the staff were continuously cleaning. Every other machine blocked for distancing however it was oddly done, blocking unique machines at end of row (main cardio area). Also, some machines in womans area weren't working... should have blocked those and free others. Overall good atmosphere.
Awesome place & friendly atmosphere
Very unprofessional management! From the minute I entered the facility to each conversation I had no one knew anything? "Complimentary" GPS is an opportunity for personal training management to up-sell you a contract that they make money off!! They take any opportunity to up-sell you!! PT management is not very professional!!!!
Shaun from Movati, showed me respect and welcomed me. I would highly recommend him if someone were thinking of signing up for a membership at Movati it was a great experience!
Amazing gym, great equipment, lovely staff....great environment to workout in!!!!
Absolutely love it here. The ignite classes are the only reason I’ve gotten back into fitness and feel better than ever. Would highly recommend! The club is always so clean and the staff are always awesome. Special shout out to Fil for fixing my back, Nathan for being an awesome manager and Ephraim/Mark for kicking me into shape. Join this club!
Honestly this is the first gym that I have ever felt truly comfortable at. I missed it during Covid! Recently had to go in to sort out the movati app. Mike Wesley I think his name was?? SUPER helpful didn't make me feel like I was bothering him (even though I am sure he had better things to do than help me figure out the app) Didn't walk away until it was resolved super friendly about it all too. You get what you pay for at Movati IMO.
Just joined the gym a month ago and can see a lot of changes in my body. The equipments in the gym are so good which gives the best shape to the body. I will recommend everyone to join this gym.
Clean and wonderful facility
I love the drum class Cheryl is great always fun. Need to have more of these classes in the evening
I’ve been training with Liliana D. for three years. She has been a phenomenal fitness planner and has supported my overall balanced lifestyle. She’s allowed me to focus on mental and physical well being. She also provides additional nutritional advice.
I find it outrageous that as a premium brand, Movati feels that charging full membership dues during periods of time where services are available - but limited. The responsibility of labour, rent, facility maintenance and additional costs associated with cleaning should absolutely be factored into a regular membership - but their fixed costs during periods of reduced or restricted services are not the problem of the consumer and should be adjusted accordingly. There were and continue to be relief for business in Ontario, and in Canada to stay afloat during the pandemic. "We are operating based on Health Canada regulations and Government guidelines which prohibit or restrict certain services. We expect these services to return in the fullness of time and their return will be based on evolving Government guidelines. While these restrictions are in place, we must still maintain facilities, labour, rent and assume added costs related to cleaning and the additional equipment required to prepare for resuming services therefore membership dues will remain the same."
Very friendly staff and a clean and welcoming atmosphere. I went in and asked for a day pass to check things out, and Jessica V. was incredibly helpful in setting me up with a compliment 7-day pass so I could check out the gym multiple times over the course of a week, to see if it was a good fit for me. When I came back in to get my membership set up she was super efficient and the process was simple and quick. 100% will recommend this gym to family and friends!
Great staff. The whole place is kept up so well. What I appreciate the most is how clean everything is. Cheers to the cleaning staff. They are quick to fix anything that goes down. Thx for that. If your looking for a gym to yell and scream at when cranking reps, please maybe don't join this one. Intense workouts still happening but a more laid back, calm vibe in this gym. In other words it's very pleasant! Reviews that say the front desk customer service is bad are terribly innaccurate. They are mostly young people, give them a break. They dont't know what mood your in that day. They are trained to say hello to everybody. If you want serious answers speak to management. Hello!
Be careful what you sign for. The club is great but you may be stuck in a yearly contract
Great staff, and really clean facility. Lots of great workout equipment as well.
Clean comfortable love the shakes!!!!!
The instructors are great( especially Marionk and Anne Marie ) Open to suggestions and keep it fun Place is very clean with issues in regards to COVID
they made me wait over a half of an hour to cancel with them for absolutely no reason other than to inconvenience me. some of their employees simply love to inconvenience you any way possible (no bags, constantly harassing you about your info when you’ve given it to them several times, etc etc). they also neglected to tell me they were reopening, and i had to find out through other members that they were reopening (five days late, to boot). i can’t believe they charge full price when you can’t use most of the amenities either — but brutal service, too? go anywhere else.
Not bad. Needs some work. Such as wifi on cardio machines are on. Green light indicates it's on... but not all work. Creates a problem to watch built on screen netflix. Some machines also need the legs leveled. Weight machines are not fixed in timely manner. There is a 100 dollar fee at the start so they need to keep the machines running better to reflect that fee.
JUST BRILLIANT SERVICE
If you attend yoga at Movati, I HIGHLY recommend attending as many classes with Lerrita as you possibly can. She is so knowledgeable, kind, warmhearted, and just an overall amazing instructor. She really focuses on the teaching aspect to let people know the why's of yoga, as well as, focuses on the scientific aspects of the practice. I can't even begin to express how amazing her classes are.
Movati gym is enforcing vaccine passports. This is the management of the gyms decision. It is not legislation like the owner likes to state as I read on a previous review. It's absolutely disgusting that a gym would not even read the governments suggestion before discriminating against paying customers. What they have done is illegal they don't have the right to ask anyone's private medical information.
I got enrolled in MOVATI burlington based on a condition that I can cancel and refund my money within the first 10 days. During the first ten days, I got the discount email of zero enrolment fees and when I called the sales team to readjust, they refused saying I am past the ten days when I am not. I asked for escalation and they promised but nobody called me. Very unprofessional sales. They are very active until they get paid. After that FORGET to catch them again. I will terminate my membership anyways and I don't recommend this place to anybody!!
I feel very comfortable going to Movati during these COVID times. The gym is very clean! If you ever need anything handled, I highly recommend dealing with Brandon, great member service !
Husband and me love this gym and the daycare is fantastic. I agree with reviews about unprofessional trainers in gym, nobody want to hear and see that!
Movati Burlington has done a wonderful job adapting to new covid restrictions - everything is super clean (it always was) class sizes are limited giving people enough space to work out. All instructors are great but my absolute favourite are Julie N., Maha and Zhanna, they go the extra mile to explain how the exercises work specific muscles, they correct students form as needed, and are super knowledgeable, energetic and enthusiastic!!
Why sit in the sauna when you can just stand in the middle of the gym and sweat!! I called around to other local gyms to see their average temperature and they varied from 65-67 degrees Fahrenheit...why is it 75 here?? it's not healthy. I can't take off anymore pieces of clothing. Not sure what has happened lately but the gyms cleanliness has gone down hill since December 2018. The spin room has clumps of dust falling from the vents and dust covered walls and curtains. Women's showers and change rooms are disgusting - never cleaned. Male tradesman are coming through the ladies change room at the busiest times at least once a week. You would think the price the members are paying ($60 monthly) they could afford for an 'after hour' contractor for a premium price.
My favourite gym thus far! You do pay a premium but it's well worth it. I haven't been able to find a gym like it since I've moved a bit further away. I've never wanted to go workout as much as I did while at Movati. Specifically, I loved how spacious it was and the amount of cardio and strength training equipment in the gym. There was also a separate pool for just woman which I used many times. Amazing classes including regular yoga, hot yoga, pilates, zumba, step classes, bootcamp, trx training & more.
Hot yoga - love.
My trainer's name is Rita I just enjoyed working with her and she's so active so professional with wonderful attitude I recommend all my friends and family in Richmond Hill to come to this Movati and have a class with her Love it♥️????️????️????️????️????️????️♥️
I want to say how much I love our members. They have been incredibly patient with all the changes after reopening. Thank you. And thank you MOVATI for providing a safe and clean facility to welcome back our staff and members. ????????
Great gym, great shakes!
Awsome place. I'd love to see a salmon ladder though
The training program is a scam! They are nice to you until you sign the contract. Afterwards they do not respect any of their promises. Their quality of work is absolutely zero. The customer service zero! their respect to their costumers zero! Do not use this GYM.
Beautiful new facility BUT not for couples.State of the art equipment.Friendly helpful staff.Competitive pricing.I had a 1 week trial and loved the place. I thought I had found my gym. I brought my wife for a visit with intention to sign us both up.She was going to join me in the pool and spa.The ballon popped.A polite young man sheepishly tried to explain that she could enjoy the womens only pool or join me in the family pool however in order to do so she could either change in the womens dressing room and then walk out through the controlled gate and through the lobby to access the family pool and then retrace her steps in a wet bathing suit OR she could change in the "family only" dressing room equiiped with small cubicles and light on privacy.The family dressing room is not equipped with any amenities such as sauna or steam room. As I watched her eyebrow furl I realized I just about signed us up for a year of "What were you thinking?"
The people that works there are really nice. And the personal trainersare awesome specially my favorite Liliana D.❤️ That encourages to reach your potential, she is very careful with each one needs and always spreading her good energy and happy mood.
Love the gym though. Has all the right equipment. The staff have attitude and the trainers are acting like they own the equipment and can be very rude at times. This gym exists because of the members.so please respect them. It's a competitive line business and ther are tons of other fitness clubs. Don't lose your members.
Wanted to sign up for a membership last night, but the front desk staff couldn't seem to find anyone in a timely manner to take care of this. I left after 15-20 minutes of waiting. Horrible customer service.
I never post negative comments, but I feel the need of warning any potential client to be aware of this gym, how un-professional they are and how they treat clients. This happened at the Burlington location. They charged my account without my authorization, when they resumed activities after the covid shutdown, not a one charge but 3 of them. They never ask if I was Ok with it, they just did it. This was a very misleading practice of just resuming all payments, and I am sure I am not the only one here. They said that they sent emails, however all of those emails ended up on my spam folder, and no-one took the time to call or reach out. Yesterday while I waited inline and the gym to get my claim attended, 2 other women were doing exactly the same as me: complaining about the ilegal charges to their accounts for memberships. I reached out to Rae Yorke, the manager, only to receive an extremely rude and insensitive response, claiming that they are not currently refunding any customers. This company doesn't even deserve to operate in Canadian soil, this is my first experience where I am refused a refund for services I didn't even use. Rae was also rude enough to tell me that he wanted to make sure that this time my membership (and my son's) were definitely cancelled, no apologies, no intention to retain me, no sorry, CERO empathy. Also I publicly encourage here if anyone has been a victim of this company to a similar situations as this, feel free to contact me as I am reaching out to other people through social media to put a group claim through the Ontario consumer agency. I encourage anyone to stay away from this company.
I’ve had nothing but issues with the staff here. They are constantly contradicting and extremely rude. I’ve had to clarify and go back so many times with the staff who apparently “never recalls saying that”. I spend a lot of money per month just to keep this gym membership and their staff and organization level is not on par. I never had a good experience here besides the facility itself, and for the money we pay I think the service should be better as a facility is the basics. Ridiculous year for me here, going to the gym became frustrating. So glad my contract with them is over, and I can take my business elsewhere.
Just started a membership here. At first I wasn't sure, but once I had a chat with one of the front desk employees; Liza , I was sure that I wanted to enrol. She has been nothing but welcoming and patient with me and it really means a lot. Liza has gone above and beyond and always makes sure to ask how my day was and ask if I need any assistance with anything. This is the customer service every gym needs! thank you!
Jay was so professional and honest. He’s the best. Thank you.
Such a great experience at movatie gym came back after a year and a half and I received a call to book a training session and yes I came at 7 o'clock and since that day my life changed I meet the personal trainer (liliana ) such a great tranier She is helping me to lose weight and reach my goal after a long time not coming to the gym she supports me she promised to push me hard to reach my goal and yes she is pushing me hard I wish there was more then 5 stars to give her I really love her and definitely will always continue training with her .
Shout out to Maha! She has unbelievable energy and classes are awesome. Thanks so much!
It is so funny that the time I decided to post a review, the very first thing I notice is a bad review about Morgan. I signed up with Morgan and I can promise that she was NOT aggressive or misleading in any way! I refer my friends and family nonstop and I ALWAYS ask for Morgan or Mike!! The Gym is very clean and the members are very friendly and respectful unlike other Gyms like Goodlife etc, which is why I left Goodlife Fitness. I wish the weight section would be a little bit bigger and the WIFI a little bit faster and wont disconnect me from the WIFI during my workout. Otherwise its been a great experience so far. Well done Team Movati. You guys are doing great!!!
I love working out at Movati because it’s a safe, clean and still welcoming environment. My favorite class is Rythm&Beats with Maha, it’s the perfect combination of great exercise and lots of fun. She is helpful, motivating, always a pleasure to attend her classes.
I have seen people complaining on here..clearly they dont understand how a gym works...l have been at movati for 21 years..and sometimes at multiple gyms at once to keep things fun..this place repairs their equipment on time..has maintenance guys on staff.and the wierd comment of hearing loss..whatever..this is a good gym period..to run a gym like this with the services costs money..l dont think the cost is ridiculous..for what you get
The front desk staff and super friendly! The gym is kept extremely clean, the cleaning crew keep the gym spotless. Lots of cleaning stations since reopening. Great atmosphere!!
Bad management, from before covid and after
Aaisha was my rep , highly recommend her as she lives at the gym and service is amazing
It is an incredible price for everything they offer! I could write a novel about everything I love.
I have beeb to many gyms and this is by far my favourite. It may be slightly more expensive than most gyms, but it offers incredible value for the price. I love the new equipment, AntiGravity classes, functional training room, and hot yoga. Finish it off with a 15 minute sauna meditation and you are flying!
After going into the club to cancel her membership my daughter continued to get charged for it. She called and emailed. No one returned her call after repeatedly being told that someone would. Three months later and still being charged. They will now “waive” the 30 day cancellation period. She did everything on her end but they kept taking money. Beware of sharing any banking information with them! Used to like it there and was planning on going back. Absolutely no way now.
I have been a member of Movati Burlington since the day it opened and by far it has been the best facility I have been a member of. Ephraim Cirillo has been my trainer for over 18 months and I have had an amazing experience with him. He is patient, motivating and knowledgeable. I have a back injury and he is always modifying exercises for me. Ephraim always makes himself available to other members to answer questions, if he sees someone doing an exercise wrong he goes out of his way to correct them so they don't get injured and he is always friendly and energetic.
Switched from GoodLife to Movati because of the new gym, great selection of unique and standard equipment. So far the staff has been very good, call-out to Brandon and Matthew. One area that can improve is response time to questions or suggestions.
Great classes! Love the instructors. Maha’s classes are super fun ????
Staff is okay depending in who you have to deal with. Selection of equipment is good but maintenance of machines can be weak.
I've been fortunate to spend the last several years working out at Movati. It changed my life - as did the excellent care and professionalism that the PT staff puts into every interaction (even if they aren't your trainer). I was nervous to come back after the re-opening, but Steve -pretty fantastic trainer :) - kept me in the loop in terms of the protocols that had been put into place and helped me to feel safe upon my return. If customers/clients are not following the COVID protocols, I've witnessed staff approach them in a friendly manner to remind them to either keep their distance & to keep their masks on when not working out - which has helped me to feel safer in the space. Thanks so much! - Sarah M-B.
The quality of the customer service here is exceptional. One of the front desk employees, Melissa, is always so kind and helpful and pleasant and she makes the best shakes!
Movati is extremely clean and the staff offers above and beyond customer service. Movati offers a variety of classes, in particular I love attending Anne Marie’s class. Such diverse equipment and great vibe at this gym.
I first started working with Amanda at Movati Waterloo inorder to get fit. But now, several years later, I keep Working with Amanda because she helps me stay motivated and I love the programming she does for me. She’s super knowledgeable and caring, and always professional and prepared. She plans all my workouts and she pushes me to do things that I don’t think I can do. All in all, Amanda is an amazing PT!
I have been training with will for the last 8 months and I have made so much progress! Thank you for an amazing experience and making training fun!
Wouldnt join this gym even if they gave me a free membership. Im a student and used to park my car in an adjacent unused lot (my car was quite literally the only car in the whole lot because no ome used it) and they left a very stern note on my car that this was their parking lot and if they saw me park and walk away from my car they would call the authorities on me. What do they expect me to do? Sit in my car all day? And that in a totally empty 300 spot car park lot.
Great gym, love the equipment, has everything you’d ever need. 2 star review because all of a sudden you can even bring a small bag into the gym when I was told it was fine at sign up, even last week and now it’s changed? I carry my belt, wraps, elbow sleeves, shaker, towel and etc. It’s not a “tripping hazard.” Would have been 5 stars if they didn’t make up rules that serve no purpose at all.
Movati is without doubt the best gym I’ve ever worked out at. The place is very clean. The staff from the front desk to the instructors and personal trainers are second to none. I would highly recommend personal training with Mark Filice. I’ve been working with him for a couple of months. My balance and flexibility have greatly improved and I’m definitely stronger. If you are not ready for personal training try one of his small group classes He’s great at showing you the proper technique and posture for strength training. It makes all the difference
Very nice with all the amenities you desire. Parking lot always seems packed yet once you're inside it's not crowded. A lot of classes and events on the go all the time.
Opened up 3 wks ago nice facility
Maha is the awesome trainer. She is very energetic which motivates me to come to her classes every morning !! Thank you Maha and continue to be this awesome and lovely person that you already are !!! Love you !! ????
great atmosphere to workout
They’re awesome until you need to cancel your membership, unfortunately.
This place needs to pay attention to member concerns and safety. No excuse for the poor conditions in men's washroom during pandemic. Also heard this place wont refund memberships if your unable to go due to covid. Customer service is a concern here as well.
Great place to workout. Lots of cardio equipment, machines & free weights. Haven't done classes yet but I will during future visits. I live in Colorado & exercise a lot so it's nice to find a gym that offers daily & weekly memberships. Spoke with Harley when I initially called in and she was comfortable & helpful so I stopped by. Was greeted by a friendly front desk and Clay was top notch... spoke of his interest in the industry. I travel a lot & it's nice to find a good gym where people are committed like Clay. Good job to the owners & management.
Great facility. Wonderful people (staff and trainers). I work out every day and I feel fantastic. Had no interaction with the management, so I cannot speak for that. I wish the heated pool was open till 1 AM (closes at midnight).
It is a beautiful gym. It literally has everything you’ll ever need in a gym. However, I’m greatly disappointed in the blatant disrespect and unequal treatment. if you are a male or a personal trainer, you can record your workouts. As a female, one day you’re told you can record as long as there is no one else in your frame… Another day you’re told you can’t record at all. There is no policy against recording. Nonetheless they’ll terminate your contract for simply recording your workout. If it’s a rule, enforce it across the board. I tried their gym out on a trial basis but refuse to join a gym that treats people unfairly. There are over 15,000 hashtags of #movati on Instagram posts alone yet a female member was terminated for recording with no one in her frame..
Clean, organized and friendly. The Box class was ???? Definitely suggest to try out Damion's classes!
Beautiful facility that is excellently maintained. Kind and knowledgable staff. Great workout area. My only drawback is that the male personal trainers sleep with their clients and flirt with them regularly in front of other members. Work out close enough to certain trainers and you'll hear them talking about it at any time of the day. Otherwise excellent gym, aside from the severe professional misconduct between trainers and clients. I've been a member for over 3 years and this has been an ongoing issue with certain trainers.
Movati Athletic Richmond Hill has had a 5-star rating in my book since they opened in February of 2018. As a group fitness instructor who works at this facility, I am constantly amazed at how welcoming and professional the staff are. I am so thrilled to be a part of a team of fitness professionals who truly care about people and their long-term goals. My colleagues are all so talented and hard-working. And the cleanliness factor in the gym is top notch. Each time I walk into the gym, I am greeted by the friendly front desk staff and immediately feel like I'm at home. Kudos to everyone at Movati who continues to make each person's experience a favorable one.
I am currently receiving training from Ms.Maysah Eid (personal trainer).I have found her to be very knowledgeable about the issues that affect my everyday life as I have lower back problems and other spinal issues. She has designed a training plan for me that is specific to me after assessing my mobility.I would recommend her without hesitation to anyone looking for a personal trainer.
Pricey but worth it
Everything is amazing starting from the reception, the staff, the equipment, the atmosphere and the classes , Everything there deserves every penny u will pay
Great gym
Good protocols in place. Not too busy.
Great gym, the people that work there are great. Lyana was amazing at explaining everything, very friendly!
I've been to this location a number of times now and love what the facility has to offer ! clean, bright, great open space and the variety of studios they have there are incredible ! I also wanted to recognize Filip Owczarzak... a dedicated and incredible trainer there. He runs an amazing mobility class Saturday mornings and has a passion for fitness and guiding others to reach their potential. He not only loves what he does in the gym but also was so dedicated to the well being of others that during most of quarantine earlier this year he offered zoom classes/live Instagram feeds to help make sure we all continued to look after ourselves while it could have been much easier to lay on the couch and do nothing . I can't thank you enough for that !! more importantly my body thanks you ;)
Maha is super awesome! Great energy!
Staff as always is so kind. The gym was spotless. Very very well organized. MOVATI should have been able to remain open because it was so well managed always, especially during Covid. I support everyone at MOVATI and stand by you guys if you ever need my signature for anything to help reopen our amazing facility and the members place of sanctuary. We should be allowed to build our immunity through fitness and keep our mental health strong. Sending the gym much love.
I love Movati. The equipment is over the expectations, the pool is fantastic and the changing room and showers are luxurious. There are plenty of classes to choose from, they fill up quickly but I set reminders in my phone to book them as soon as they are available on the app. Many people complain of customer service. Well I have learnt in life not to expect too much in order to always be happy. I know the reception area can be very busy at times and those guys would be overwhelmed and overworked so I don't add to their burden my expectations of full smiles and a good listening ear to my chitchat. A quick hi does it, and when I really needed their help many times they were very helpful (for example once they got me ice fresh water while I forgot to bring my bottle). I just wished they didn't have yoga in the hot room, it is absolutely not healthy and way too hot but it is a trend and all clubs do it now
Decent gym, but certain management/sales team need some retraining on customer service.
Melissa is awesome at front desk Charlene is great¡ Rita is amazing too love her classes. Jayde is fantastic Love Gays classes Tia is wonderful