Reviews of Gold's Gym West Broadway (Gym)

H Singh

Clean, quality equipment, good vibes.

Ricky Tran

Great gym, great atmosphere, and fantastic staff. Jessica took care of my needs during my trial and tour at this location. I appreciate they take covid seriously and it seems that a majority of the members follow up with the rules and cleanliness of the place.

Dylan L

Unable to use an existing golds gym membership for UBC, Langley and Port Coquitlam here. Ridiculous. Why would I pay for two gym memberships?

Sunan Spriggs

Working with Gabe has been amazing! I never realized how many things I was doing wrong before. He started by teaching me the proper form and now we’re focused on the gains. I love how he’s always pushing me as well. Having someone else holding you accountable really helps!

Claudio Jr

Great gym, good quality equipment. Jessica was very helpful and seems always ready to help.

Sam

Amazing experience. The equipment is just awesome. It is very comfortable and easy to use. The crowd is also powerful. Really good time

Siamak Aghili

Worst gym I’ve ever seen in my life! Very rude personnel. They just try to charge you for nothing. They just try to book a personal trainer and charge you for extra! I don’t recommend at all! Please do not repeat my mistake and do not go there!

Arden LS

I love this gym and the vibe is amazing! The staff are some of the nicest most helpful people I have ever met. There is lots of equipment and space in the gym and I highly recommend joining!

jake handy

DO SIGN CONTRACT HERE!!! If I could give negative stars I would! Unprofessional, unresponsive and uncaring membership managers! They continue to charge full monthly rates during COVID despite reduced hours/access. I tried to cancel due to COVID concerns and was met with a cold “NO! You signed a contract!”

Kalvin W

Not a bad gym to train, gets the job done

Jared W

Great facility, busy during peak times but that's to be expected. Had a few personal training sessions with Mirthy and he knows his stuff, highly recommend.

Ali Vancouver

From my experience of the gym's in Vancouver, Gold's Gym is one of the best to go, professional and good machines

Samuel Foisy

I can’t comment on the actual facilities not being able to go to this gym due to it’s completely INSANE requirement of signing a two year agreement to obtain the going rate of gyms in the city. As a newcomer to Vancouver, there’s far too much uncertainty in my future for me to be willing to sign a two year agreement when I very well may end up living in a different neighborhood with a more convenient option. By far my biggest disappointment since getting to Vancouver as I was looking forward to working out here!

Gestler Mendoza

Drop by today to check this location John gave me a tour of the place and I'm impressed with the equipment that they have here. I was mostly interested on how their Kids Club works as have a 5yrs old. #letsguide #gym

Mayu Nomura

Great facility with lots of new equipment and fitness classes offered. There is a childcare too!

Kevin Nguyen

Been going to this gym for nearly 2 years now, not only are staff members friendly but the community as a whole is great too! Clean environment and friendly people from all walks of life. From fighters to bodybuilders, and powerlifters to Olympic lifters, it’s nice to see the diversity in the fitness world at this gym. Trainer Mirthy is cool too. Non-intimidating, all inclusive gym c:

Tedd Yxng

I have been training for years, had decent muscle gaining and power training knowledge. I had never thought I would do personal training sessions but the trainer in this gym changed my mind. I started personal training with the best trainer as I know, Mirthy when I hit the plateaus for both hypertrophic and strength training. The technique that he showed me are crazy good for pumps and helped to get out the plateaus. These are something that I’ve never seen on YouTube and other sources. Mirthy is not like an ordinary gym trainer. He has not only proven himself as a successful bodybuilding but also an amazing trainer. He focus so damn much in our sessions on my performance and pushing me for to the ultimate failure during EVERY SINGLE set. I’m grateful that I chose to try out personal training, worked out great.

Sam

Amazing experience. The equipment is just awesome. It is very comfortable and easy to use. The crowd is also powerful. Really good time

Sam

Amazing experience. The equipment is just awesome. It is very comfortable and easy to use. The crowd is also powerful. Really good time

Matthew H

In terms of equipment and atmosphere, this is the best gym I've trained at in Vancouver. Their TechnoGym machines, the astroturf for dragging the sled and doing tire flips, the lifting platforms, and stretching machines offer more than you can find at most gyms. And it's always impeccably clean in the open gym as well as the change rooms/washroom.

Ryan Chow

My friend and I came to Gold’s a month ago. Johnny V was incredibly helpful in welcoming us around the gym. Had a fun time working out! Signed up a month later for summer grind!

Carol Chiu

geez.. what's with the entitlement with other reviews here, just because you don't understand how franchise work doesn't mean they owe you anything, and read your contract properly, always! Anyways, staff is friendly and helpful, looking forward to it's open :D

Danielle Truong

Loving this gym. It really is state of the art with many fantastic group classes. Everything I need all under one roof.

Diego Avila

Working with Mirthy Cheung as a trainer helped me push my limits and get to a higher level in my fitness journey! He is very knowledgeable and supportive.

Mali DS

The gym looks a bit crowded with equipment and people. Being underground doesn't help with the light.

Raj Tripathi

A full 10/10 experience with the club. Staff is very friendly & professional. I was setup with JINISH for sign up. The guy has all the patience in the world ,made my sign up pretty smooth.Help’d me with amazing deal and is always open for question. Def recommend him.

Delinor Smith II

Good gym! The staff is great. They are always willing to help. Clean and good. The locker room has an odd configuration and easily gets crowded due to the layout and not a fan of the individual sauna you have sign up daily for... but it works. The gym has great machines and a few machines that aren’t available at every gym. Plenty of space and many many dumbbells. The main issue I do have is that the abductor machine is only available in the women’s portion of the gym. Being male... you don’t have access to it. That’s frustrating for men that want to work on glutes. It would be easy to find a configuration that would fit the machine... doesn’t make sense

Melissa Ibañez

Good place

Sam Omidi

Awesome gym, but do wish the mirrors went further down on the walls so you can see your form when working out on the benches. Great staff, good music, good crowd!

R. Young

I have been training for years, had decent muscle gaining and power training knowledge. I had never thought I would do personal training sessions but the trainer in this gym changed my mind. I started personal training with the best trainer as I know, Mirthy when I hit the plateaus for both hypertrophic and strength training. The technique that he showed me are crazy good for pumps and helped to get out the plateaus. These are something that I’ve never seen on YouTube and other sources. Mirthy is not like an ordinary gym trainer. He has not only proven himself as a successful bodybuilding but also an amazing trainer. He focus so damn much in our sessions on my performance and pushing me for to the ultimate failure during EVERY SINGLE set. I’m grateful that I chose to try out personal training, worked out great.

Kaue Queiroz

Staff are great but the gym itself doesn’t look like a Gold’s Gym. There are only two benches for the whole gym, one abs machine, and zero decline bench press (except for a decline bench). If you’re looking for a bodybuilding gold’s gym atmosphere, unfortunately, this isn’t the place.

Fanny Lemarié

Although I find the staff very friendly and I used to like the facility pre-covid, I am now quite unsatisfied. It is now almost impossible to book a workout. The idea of limiting the number of people in the facility is great, but makes no sense if almost everyone is in the weightlifting area while the cardio area is empty (same size for both area, with generally 2 people in the cardio zone and ~58 in the WL zone). It would be easy to reorganize the rooms to improve this. I have to adapt my program every time because I can't access the squat racks (only 3) or other equipments. In the meantime, potential new members are visiting the facility when it is already too crowded. The 6 feet safe distance can't be respected at the time. I wish I could postpone my subscription but it is not possible and I don't want to pay $50/month for nothing.

Shohra Afaque

Great place to work out. Super nice and helpful staff. I have been training with Grace for almost 2 months and it has been quite an experience. Grace is an amazing personal trainer and really easy to get along with. She has thoughtfully created the training program as per my goals and pushes me to achieve it. She shares her fitness knowledge in ways that are easily understood and often share her wisdom and tips on nutrition and diet. Highly recommend Grace if you're looking for a personal trainer.

Diane Yuan

equipment is well kept and the staff are helpful :)

Ugo Mitchell

Thank you to the staff at Vancouver's Golds Gym on West Broadway. As a 65 year old lifter, I have gone to Golds 4-5 times a week this year. I have felt safe every time I worked out. Staff has always been cordial when screening us members at the door, an extremely repetitive task. In addition, Gold's trainers have always set an example of safety when training their clients. Impressed! As an older personal trainer myself, I appreciate the extensive equipment at Golds. And I appreciate good maintenance and hygienic practices by both staff and members. Golds has kept me safe and sane during this pandemic. Well done!

David Turnbull

I am the owner of TurnFit Personal Trainers Ltd I workout out of a private studio just for trainers and their clients. When I do my own workouts I love to try new spaces. I have been waiting forever I’m vancouver to have a great gym. This gym feels so comfortable and feels high end. I have specifically dealt with Jonothan Nel from Golds to get my membership. From the day I met him until the day the gym was open I have had nothing but amazing experience with him and the club. When my clients ask for a gym in vancouver they should use to do the homework me and my team give them we will for sure recommend this Golds. I’m surprised it had taken such a long time to have an amazing gym like this one. I also love that it’s 24 hours and has underground parking. If you need help deciding on a gym I’m more then happy to elaborate on why you may want to consider this your main gym. Thank you everyone at Golds

Vilandra Caprice

Staff are always friendly and helpful. Everything is clean. I feel very comfortable working out at gold's gym. The other members are also very respectful.

Tim Schofield

I was always doubtful about the whole personal trainer thing, especially when I already paid for membership to Gold’s. I’m no stranger to working out and I’ve always been confident in my own ability to do it right, why would I need one? Mirthy has converted me. It’s simple as that. I bought a package when i realized i wasn’t really getting anywhere and if I was it was taking way too long. I chose him as my trainer because he is obviously invested in fitness (you have to see him to understand!). His knowledge, skill and drive have pushed me into working out the right way to get the results I want and need. He supports, re-focuses and guides. If you want results, he’s your man. I’ve never felt more alive.

Gabby Serafini

The Gold’s Gym staff may just be the best in the city. Their positive team spirit is infectious and their diplomacy in dealing with the mask rule breakers exemplary :) The facility is spotlessly clean and the atmosphere supports people who are serious about staying healthy! Thanks for giving me another family Gold’s! I love you all! -Gabby xo

Jose Gomez

One of the best gym in Vancouver, clean, spacious friendly team and equipment in the best condition!

Philip Phil

This is the best gym in the area! It could be bit a lot better though. It would be nice to have squat rack with wooden floor, and a bench press with adjustable height for people with short arms like me. The gym has high quality up to date equipment, professional staff, clean/well kept, and over all good vibes.

Tiffany Griesbach

Best place to work out! All the staff are super helpful and friendly and I always feel safe given the strict covid protocols and limited spots per session.

Nam Hee Kim

No locker rentals. Not enough equipment. Waste of so much space.

Drew Sicard

This gym is changing terms of the contract on the fly and expecting people to abide to new terms without agreeing. I’ve emailed several times to simply be let out of my membership due to COVID as I do not feel comfortable going to a gym right now. I also stated that their terms have changed. You now have to sign up in advance to use the gym and your workout is on a time limit. These are just a few examples of things I would have never agreed to when signing up initially. It seems completely fair that people should have the opportunity to agree to new terms or be let out of their contract if they don’t agree/feel safe to use the gym. They continue to charge me every two weeks and only offer a hold on my account (which also costs money). There appears to be a mandate to not allow people out of their contract under any circumstances. Even with Covid still prevalent and not going away any time soon. Shameful to say the least.

Kris A

Great! Im a new member and I am loving Gold's Gym! Due to covid, I haven't had a gym membership in 2 years, but I miss Gym Life so I decided to get back into yearly Gym membership. I browsed several other gyms before checking out Gold's Gym. From my friend's referral I got to check out Gold's Gym free for a day. Honestly, Gold's Gym was the best out of all the other gyms I checked out. I really like how West Broadway Gold's Gym has new well-maintained clean equipment and the gym itself is clean. The gym has enough space that I can find a quiet space for myself to stretch before working out. The West Broadway staff are friendly, welcoming, and always helpful. The General Manager Noz is super sweet and nice, and she really cares about all the members. Noz is the best! I recommend you check out Gold's Gym, It is definitely the best in Vancouver!!!! I hope they open a Burnaby location in the near future!!

Charles Lankester

Gold's Gym Staff provides a great environment to workout even in times of a pandemic. Great motivation specially from the PTs! @Ali

Marko Jovanovic

Have had a membership for about 7 months now. Great equipment setup and staff is very friendly.

The J

How are we supposed to book a slot, if they are all full and you are recruiting new members still?

Prettech Canada

This is a world class gym, fully loaded.

Brian Drew

Ultra modern gym close to Public Transit and practically everything you need in VanCity. I signed up with Ryan and he’ll take good care of you when you’re ready to join. I’m at golds practically every day and the staff are friendly and welcome you with a smile at the front desk. This is one of the more serious bodybuilding and fitness facilities in Vancouver proper and has almost everything a serious lifter will need. The one downside is the locker rooms. They are not adequate for a gym of this size and have terrible ventilation.

Russ Derouin (RussD)

Member for a year. Good gym with decent equipment in a tight space. Probably one of the better globo gyms in Vancouver. For the most part I've enjoyed working out there, but it's gotten to the point where they've oversold memberships. There are just too many people. Getting a good workout is a strategic endeavor of avoiding popular times. Unfortunately the gym is always busy. I'm not renewing my membership. - There simply isn't enough of the right equipment (i.e. squat racks, benches, climbers). Doesn't matter what time of day you go, it will be difficult to get popular equipment. Don't count on people sharing equipment because a lot of the members are inexperienced gym goers or are just inconsiderate. Gym etiquette isn't really a thing at Gold's. - Layout of equipment and group fitness rooms - they have a lot of under utilized equipment and rooms that takes up space. There is opportunity to optimize space so more popular equipment and activities can be utilized. The gym is trying to hard to do it all when it just doesn't have the space. They should specialize in a couple areas (i.e. fitness, weightlifting, etc.) and invest in the right equipment. - The guys change room just stinks and is gross. You think they would build in ventilation into it, but they didn't. One guy will go to the toilet, and the smell will linger for hours. - As for membership fees, I didn't have any issues probably because I paid cash, but they do make you pay a gym 'improvement' fee every year which is just an additional cost that they don't add to the overall membership. You need to pay for parking too, and they only allow 1.5 hours or so before they charge you more time. Good luck parking working out and showering in that time frame.

Ali Khan

I signed up for this gym after a Covid hiatus. Very easy to do. Very accommodating and professional. The facilities are exceptional. Overall great experience and I highly recommended.

Chandni Chaube

This is a wonderful facility. The members and staff are friendly and respectful. The equipment selection is a dream come true. I see people from all fitness levels working hard and looking like they are having fun. I enjoy my time here immensely.

e

MIRTH was the best trainer I've ever had. He was knowledgeable, motivating ,and catered exactly to what your goals are not what they should be. He prepared training sets for me which he gave me. It wasn't just about business it was about building a relationship with him and golds. He was always responsive to text messages when I had questions and he was very accomadating to your personal schedule. Apart from all that I saw results with him in a month that I could never get by myself. Thanks again man for the training and all the precise and intricate techniques you taught me.

James E

I feel clean and safe while still being able to get a great workout in. They have top notch trainers too. Eve and Jean are the next Brady - Belichick dynamic duo. You heard it here first. #goat

Hailey Chan

Great gym with great equipment!

Allan Corrigall

I am extremely disappointed in there complete lack of flexibility during COVID. They seem to be encouraging unsafe behavior and despite active COVID cases being at an all time high in BC, they still want to charge me every month even with my membership on hold. Signing up to this Gym was an absolutely terrible mistake.

Allan Corrigall

I am extremely disappointed in there complete lack of flexibility during COVID. They seem to be encouraging unsafe behavior and despite active COVID cases being at an all time high in BC, they still want to charge me every month even with my membership on hold. Signing up to this Gym was an absolutely terrible mistake.

K

The staff at this gym have been incredible. Johnathan was really great when I signed up. Dave has helped me on numerous occasions and always followed up with me if he couldn’t get the answers right away. The rest of the staff have all been very friendly and they genuinely seem to like being there, which is nice to see. Facility is great and has something for everyone. You can get any kind of workout done here. The downside to the gym is the culture. I’ve never been to a gym where everyone was constantly looking at their phones or snapping selfies in between sets, it’s really something you have to witness with your own eyes. It’s sort of like one of those Black Mirror episodes where everyone is addicted to their phones. This wouldn’t be a huge deal but people lack the self awareness to realize that other people would probably like to use the equipment as well. The music is terrible. I suppose they can’t please everyone so they decided to make it fair by playing music that no one likes. They refuse to make any adjustments.

nate rivers

Very clean establishment. Not too busy

B Boyd

Great place only been going here for a few weeks. The 24/7 availability allows me to never worry about the gym closing. Never having to schedule around that gives me freedom.

Alexander Griesbach

Honestly, one of the better Gold’s Gyms and is probably the best gym in Lower Mainland. Used to go to community centre, now I don’t think I can ever go back. 10/10!

Omar Jundi

Amazing staff, always very friendly and efficient during these covid-times. The facilities are great, and always very clean. Switched over from another chain gym post first lockdown and very glad I did.

Justine Bélanger

Staff is always super kind and gentle. ???? And of course, the gym is super clean.

Mani Rezaei

I love this gym for training with buddies.

Fatemeh Ghafari Far

Love this gym! It was so hard finding a spacious gym in Vancouver with up to date equipment while still being affordable, but Gold's Gym on West Broadway checks all of the boxes! The owner and team that works there are so nice and accommodating as well. Definitely check this gym out!

Brendan Reiter

They have everything you could ever need for all types of training, from a ton of cardio equipment and open space for functional training to weightlifting platforms and machines. Staff is always friendly and professional, especially within the COVID protocols. Special shoutout to Cy for always going above and beyond with customer service!

Eda Soong

Beautiful facility, professionally run

Shawna Dash

Ali A. is an amazing personal trainer. My partner and I go to him twice a week, and it's been a great way to keep on track and get stronger. He is dedicated to seeing us succeed, holds us accountable, and encourages us to be be our best. He is super easy to talk to and makes you feel like you can do anything if you put in the work. Very detail oriented, organized, and kind.

Alfa Romeo

Nice gym, but a little too small. Small space and not enough parking space. You also have to pay an annual fee for parking , $60 per vehicle. Golds gym is nice, but skip this location.

Pooria Hasheminejad

Terrible customer service and unfriendly staff not recommended at all, instead you can use anytime fitness

daniel jang

did a one day guest pass workout here last year. great selection of dumbbells, well over 100 pounds. the area of town this gym is located in however i didnt really like as it is quite busy.

Jennifer Herzog

Great front desk staff, always friendly and helpful. Gym is spotless and even though it gets quite busy sometimes everything is being cleaned constantly. Very happy with my membership which I paid for upfront so no monthly fees.

Bern K

Clean and organized. Friendly staff

Fred Lee

Clean.

Lucy Prins

This gym is by far the nicest gym I have ever worked out at! Their Covid protocols are top notch. The staff are so friendly and create a caring atmosphere for their members! Chloe, Tamara, Nicole and Raf are the most wicked morning squad! You’re definitely in for a laugh and a friendly greeting with this badass crew ????????

Natalia Silvestre

As many of you who live around the area, I sing in months in advance to this location, the sales people where friendly, however, they promise things that today I found out where not true. There is no FREE parking; there is complimentary parking for the first 1.5h after they charge $2 for the first half an hour and their $5 for every half-hour after that. Plus the $50 deposit for the key which I know it is standard buy in my particular case was one of the promises of my sales rep. I know for many of you 1.5h is plenty but if you are changing there, working out and after showering and getting ready for the day well good luck. There sales tactics are dishonest, and the feel is to get people in and out as soon as possible, not the “community building” they try to sale. It is at the end about the numbers $$$

Jyoti Deol

Do not sign a contract with Gold’s. I called multiple times during covid about when my contract would end and was told it would automatically end once my 1-year was up. After my one year, they continued to take payments from me, until I noticed and called them again. They are now cancelling my account but not refunding me for the months that I did not go to the gym, or give them consent to continue my membership. Contacted Safana and she completely disregarded anything I mentioned in my email, and said I would still have to pay another month of fees before my contract would end. I feel I kept getting strung along by different reps and their cancellation department, as a means to get more money out of me. Really poor customer service and really bad contract. Avoid this gym. It’s not worth the headache.

Dean Kraeling

Best Club downtown. Awesome Technogym equipment. CLEAN! Their Covid-19 cleaning standards are above and beyond. Putting forward their best interests in safety for their valued members. Friendly and welcoming staff. Sense of belonging to the club. Finally a downtown gym with some etiquette. Members put their weights away. Respectful environment. Equipment well laid out for spacing/social distancing. 1hr 45min free parking. Added crossfit sections. Lots of cardio machines! Huge big screens to catch up on your fave Sports between sets. A gym environment where you truly feel the value of health and fitness!

Dominique A

The morning staff are fantastic. Always so friendly, welcoming, customer-oriented, on-time and health and safety oriented. They are a joy to see every morning

lya k

Great place, friendly, clean, open till late (11 pm), large space with plenty of equipment, and even a women only exercise area. Great office staff too, friendly and responsive. The only complaint is that parking is extra as you have to get a fob for $50, no refundable. Otherwise very good gym.

Emily McDonald

Margarita was really helpful and great with customer service! Super clean, and professional environment.

ThatAsianDude

busy place

Per Eriksson

Why is it considered good marketing to not list prices on the web site? You've probably lost a customer because of this since I refuse to give personal information and probably get flooded with marketing emails and phone calls...

Arvin Khamseh

worst customer service. don't pick up the phone to cancel your membership in the meantime they charge you for not getting in touch with them.

K C

Great clean gym, great equipment, nice people.

Megan Donaghy-Hughes

This gym is by far one of the best in the area, in my opinion. COVID-19 has been challenging for businesses, especially in the fitness industry, to navigate. However, I feel that this location has done a great job. Staff are friendly, welcoming and accessible at all times for any of your needs. They are responsive both in person, and over the phone to answer any questions or concerns that may arise. The gym is spotless; it is evident that this location values the advice of the Ministry of Health and goes above and beyond the current COVID-19 guidelines. The gym has done its best to institute policies and practices that ensure that every member has the opportunity to have a safe, effective workout. The current guidelines not only hold their staff accountable, but also other members, making it one of the places that I feel the safest in our current state. I will definitely be recommending this gym to my friends and family. The facility itself is top notch, but it is really the staff that make this place excellent. If you're looking for a new gym, look no further than here!

Karim Ayoub

Take care before signing up! There will be hidden fees hidden in the contract! CANCELLATION FEES IS 299 CAD!! You are stuck with the contract for at least a year and they can charge you extra each year! PLease read the contract very carefully!

Brian Barth

UPDATE: June 1st 2020 was the first day back after lockdown. What an amazing team! This is gym is setting the industry standard for post-COVID19 fitness center procedures! PROS: - Expert care-taking staff constantly clean the whole facility! This is the cleanest gym I've been to in Vancouver. -' Many machines and lots of square footage. Even at busy times. - Perfect location for commuters. - Friendly staff, in spite of the private-fitness-hustle. CONS: - The scent machines spray subtle perfume (to mask members' odor?). A better HVAC system would make more sense; the perfume causes me sneezing and nausea. (This is the reason for 4 instead of 5 stars).

Joshua Easton

Gabe is single handedly the best trainer there is at golds

Duncan Ross

Great gym

And Roid

They keep charging me even after several phone calls and talks in person. It is extremely difficult to get a refund. After reading related posts on forums, I realized that I am not an isolated case. Numerous members have difficulty cancelling their membership. A word for advice. Keep a copy of your membership contract and all records of communications with them. You will need them when you fight for your right. Do not rely on phone call or request in person because the chance is that they will be ignored. Use emails. In case of dispute, talk with your credit card company and get their advice. Get your hard earned money back. From now on, I will always check a company's rating on BBB.org website before signing any contract or hiring. I do NOT recommend this shady business to any of my family and friends. Furthermore, there is a high risk of contracting COVID-19 in a closed place like a gym. Plenty of outdoor options (parks, street jogging, etc.) are available. Please stay healthy and SAFE.

Isaac Stanowich

Very nice staff and decent size gym. I feel safe when I work out there. Mirthy is my personal trainer and he makes it worthwhile going. He’s very knowledgeable and great to get along with.

Stephen Yoon

Mirthy at Gold’s Gym has been providing great training and support over the last two years. He’s down to earth and has positive attitude which makes it welcoming for someone who’s been intimidated by idea of personal training. He’s always supportive and someone that I could count on. Thanks Mirthy and Gold’s Gym team.

Claire M

Johnny was a great salesperson and obvious enthusiast of the gym, seeing as he worked out here prior to working here. Excellent smile and charisma, and the gym itself is clean with staff going around constantly to keep it pristine, cool in temperature, and has an excellent smoothie bar. Not a fan of all the massive tv screens, but that aside overall a good looking place. I think I can see myself training there invest in the near future, potentially.

Kyal Scott

Absolute cracking place. Lots of good vibes and equipment. Margarita at reception is the most helpful and genuine human being, such a legend. Highly recommend the golds fam. Only thing to fault: too many people standing in front of the weight rack doing bicep curls. Come on people, step back

Methew Clay

Really good clean friendly and classic Gym, the facilities are amazing, the staff are super kind and friendly ????????????????????????

Roman Mann

Johnny V was very helpful and quite informative during the tour. Helped me get my free workout in so I can consider working out here ????????????

Tim Schofield

GREAT gym, spacious, clean, warm and friendly. No waits for machines and other areas. Awesome range of equipment that will help keep repetition fatigue away. It's beautifully modern and well organised, I'm interested in seeing what the juice counter will be offfering! Seriously happy!

Adrian Ma

I really liked the equipment they had. The members are diligent and respectful. I liked how organized the club was, thank to them staff and members to keep the place clean and tidy!

Madi Koch

Super clean facility, excellent equipment and helpful staff! We came from out of town and wish we could get our own membership here! Thanks for having us!

Kevin Nguyen

Johnny V was extremely helpful and the gym is new and beautiful. Highly recommend!

Justin Dinh

First thing I noticed during my time at Golds gym is the large variety of equipment available to the public, as well as the amount of weights available for use (Not the free weight though). The layout of the gym floor is efficiently setup so that no corners are left unused. Couldn’t have been more impressed with the service and my time here without help from Jessica as well. If they keep up the sales here I’ll definitely get my friends to come along soon!

Sunil Nair

I would highly recommend against joining this gym, mainly because of the value for money. You will have to sign a contract of two years to bring down the price which is still 3 times the market rate of gyms in Vancouver. I joined here a week after landing in Canada, and clearly I had not done enough research to find out that there are much better gyms in the city every few blocks at much lower price. I was denied access to the body fat analyzer, saying I "show up every month for getting the analysis" which was not true at all. It was an incredibly rude and unprofessional behaviour. Equipments for workout are good, but overall, I would suggest exploring other places

Anthony DeMare

This is a good gym that has dealt with the current times in the most professional way. The staff is friendly, the equipment is good, and the facilities are always clean. Would recommend!

Beardney Spears

Love working on my legs and waist here, lots of equipment and they are all up to date. Lovely space ❤

Amit Sapir

HORRIBLE AND SHAMEFUL CUSTOMER SERVICE,EXPENSIVE AND UNFAIR TREATMENT. STAY AWAY

Andrew Armstrong

Great understanding from Noz and flexibility with my membership issues. Amazing gym to train at with well kept equipment and lots of space, and super friendly staff.

Darryn & Sheri Murphy

Awesome spot to work out! Clean, lots of room, and friendly staff. My wife and I travel a lot, and Noz made our membership plan work perfectly!

Spencer Lord

As another reviewer mentioned: "This gym was marketed as a 24 hour location when I originally joined. While I can appreciate COVID related challenges, a number of other gyms that were 24 hours (ie Anytime Fitness) have resumed normal operations and this gym still has restricted hours. Bait and switch." Also, they charge two dollars for a disposable face mask when they cost ten cents a piece at Costco. Apparently the reason is to encourage people to bring their own masks, but why not simply charge ten or twenty cents instead of turning a huge profit on something so simple and cheap? I wouldn't care if this wasn't a huge chain gym, but I expect a little better service from Gold's.

colton stewart

Very very expensive drop in and also don't like how it isn't a 24hr gym

Jamal James

Best gym in town. The best staff. Lots of equipment.

Dorion Ross

Most of the staff are quite rude when interacting with. Constant problems with overcharges. Just here to take your money

Chantel Dickson

The staff here are super knowledgeable and genuine. I’ve really enjoyed the large facility and online booking system. I’ve gotten in every time I’ve ever scheduled; you just have to look for last minute drop outs the day of. The capacity is 60 in the gym at a time. Big clean space. They sanitize the facility between each cycle of members. They also provide you with a spray bottle/sanitary wipes. They are keeping everything very controlled and clean while going thru this pandemic. I’m super impressed with the level of care from the staff, and legitimate interest in getting to know us as individuals when we joined. Special shout-out to Nicole for always greeting us with a warm and friendly smile, asking us about our day/workout, and making sure everything is taken care of. Same with Noz. One of the best gyms I’ve been to over the years.

Ramin Faghihi

Love working out here, highly reccomend. Staff are super helpful and friendly too.

Claudia Lahti

My trainer, Raven is a great teacher and motivator for me. When I first came into Gold’s Gym I was nervous about using the equipment properly and that my form was incorrect. Raven guided me through my programs before I tried them solo in the gym and broke down my form so we could break bad habits and put new/correct ones in place. She has brought back my love for the gym and lifting heavy weights and I couldn’t really imagine missing one of my gym days. She’s a lot of fun, even when it’s way too early in the morning. Super kind and really enjoyed our sessions together.

Curtis Toye

Great gym. Lots of space and equipment. Staff is very friendly and helpful. My trainer Ryan Stabins is great, keeps me honest and motivated.

Ryan Brinkman

Great facility - all the equipment you could every want in a gym for cardio and strength. Its a big place. Its clean - constant cleaning actually, and bright (large windows at street level along one wall which you would never know walking on Broadway). The classes they had pre-COVID were frequent and varied including yoga. The personal trainers are also great. I had the benefit of working with Mirthy who was professional, knowledgeable, communicated well and entirely supportive. He supported me in getting started and helped me work through some challenges in biomechanics. Super highly recommended.

Bowen He

POOR MANAGEMENT. They scam you into a long term contract and guess what cancellation costs you a month of membership fees. They renew your contract without telling you and charge you facility maintenance fees. Come on, why are costumers helping you maintain the equipment? Not to mention you won’t know the charge until you’ve signed up for the gym!!!!! UN-ACCEPTABLE. I’ve been going to gyms for 4 years now. After using GoodLife, world health and golds, I can confidently say that this is the worst gym franchise I’ve ever been to. Try a local gym.

Trevor Carroll

The staff are always friendly, helpful and professional and make it a welcoming place to work out. Plus they remember my name (especially Cy), but that’s probably because I’m always running late for my appointment! :)

Felipe Caiado

If you decide actually going there ask for John, he provided us with an outstanding customer services and overview of the gym. Other gym staff were helpful as well, with the exception of one poorly trained veteran, who I wont name as I do not know if it was an unusual bad day for him. However this wouldn’t be enough for them to deserve the worst possible rating. What really made them become one star worthy is basing their whole business upon scamming people, trying to get the customer to sign up for long term contacts with no possibility of cancellation and having a more expensive price than buying a discount book and signing up with it for their gym, which they solemnly swear doesn’t exist, such as the Vancouver city key. They also try every trick in the book to make you take an impulsive decision. And if your defense isn’t good enough, the sudden sign up failing, they will start round 2 of advancement in every form of email and phone spam texts.

Stacy Barry

Best gym ever. Friendliest front desk staff. Seriously, they call you by name and the place feels like community. Gym is pristine, clean, modern. Everything you need.

Tom Philpott

Great customer service and the equipment, while not as plentiful as some other Golds, is of high quality and well maintained. It also does not feel crowded and is very clean.

Hemang Shah

24 hours, big gym.

Dave Kenneth Ejorango

Poor communication, that leads my account to collection now I have a credit score damage. Thank you Gold gym

Gina Lozano

Currently, I'm maintaining 2 gym memberships. Gold's gym and another known brand. I'm planning to drop one of them once my membership is up for renewal. Initially, I was satisfied with Gold's gym even though, it's farther from my house. I can tolerate the crowd size and the time limit. However, I'm disappointed with the cable accessories. Every time I work out, I have to compete for it in the main floor so I can bring it inside the female area. Most of the time, there's no necessary accessories to do your program. I already raised the issue thrice - staff, over the phone and even in the survey. For instance, the tricep rope attachments are the worst - not only it's always unavailable, they are so "worn-out" and abraded that it could cause small cuts in your hands because the strands are poking out. How much are those? And if they are not comfortable to use anymore, replace them. I haven't been to Gold's gym for a while now because of that issue. (Maybe I should come this week and check it out). I used to come in 3-4 times a week but I lost interest just because of it. In the meantime, my go-to gym is the other one where there's no shortage of accessories (and, in good condition). Little things like that is a big deal for me. When I enrolled in Gold's gym, I was so ready to give up my other gym membership. That's why they overlapped. I'm now inclined to give up my Gold's gym membership.

Jonas Woost

Love this gym: friendly staff and focused on safety during COVID. And the free underground parking makes it very convenient for me.

Maryana System Fitness

So nice so new... Great equipment.

Nea Quest

Great gym, all the equipment is new, they have good subscription promotions and their own parking (which is weird in Vancouver and could save you tons of $$) the staff is amazing and welcoming, I had my complementary session with John today and he was incredible, he is very knowledgeable and caring, not only did he answer all the questions I had (which there were a lot) but he made sure I understood everything and actually showed me how to do the exercises properly, how to avoid getting injured and gave me tips to guide me towards my goals. We went well above the hour and he still took the time to show me some exercises I could do at home when I told him I had lower back pain. After 2+ years of doing weights thanks to John I realize that I was doing most of them wrong and that was probably the cause of my lower back pain. I would 100% recommend him, he is not only extremely knowledgeable and helpful but he is really passionate about fitness and helping people :)

Todd and Stephanie Lueck

We LOVE Gold's Gym! Our personal trainer, Jean, has gone way beyond any of our expectations to help us achieve goals and set new ones. The equipment, team and COVID safety measures are fantastic.

J. Galen Wilson

By far the best gym I’d ever gone to. The (pre-Covid) 24/7 hours worked well with my schedule, and the facility+staff attitude was always fantastic. On that note, their personal training program delivers - I’ve worked with Mirthy several times now and already he’s helped me improve both my physique and my overall approach to personal fitness.

Amy Sendon

I can't recommend enough my Personal Trainer, Raven Canaday. I have been working with her for over a year and she has taken me from a gym noob to a 3 times a week regular weight trainer. Her functional training program has helped me to correct my posture and shoulder issues as well as taught me so much about my own body in both mobility and nutrition. Now I can not only confidently lift heavy weights at the gym but also in every day life without fear of injuring myself. Overall I have become a more confident person and I have Raven to thank for that.

Olivia Vik

Love Golds! New to vancouver and always look forward to my daily gym sessions :) Nicole has always been super friendly, and made me feel welcome from the start. She always has such positive energy and is always there to help me out. All the girls at the front are always so sweet especially Diana/Dana? and Eve/Ava? (i'm awful with names) I started personal training with Gabe and have been enjoying it! Would 100% recommend him. He is super attentive and great at problem solving when something isn't working. Always friendly and encouraging :)

Aziz Zaynutdinov

Came here for a one day trial. The place is well equipped, spacious and clean. My man John V is a legend. Made a perfect your and was very professional. That guy deserves a damn raise!

Limiter

Amazing staff and environment . Got enrolled by Kyle on the first day walkthrough was amazing. Since I’m an early bird I love how the gym is open at 5am. The free flow entry and exits on the gym is what I love the most because I would never have to wait for an appointment to get into the gym. Having a punching bag in the gym is a big plus and this reason why I chose to enrol with this gym! 5/5 Overall, best gym out there in Vancouver.

Holly (100.Day.Journey)

Great gym. I love the hours. However I wish the promised sauna was bigger and had posted instructions?! How tf do you use it.

Marc C

If you're looking for an amazing Trainer - request for Mirthy Cheung! If it wasn't for his attention to detail and constant motivation during and outside of training sessions -I'd probably still have my Covid 15 weight and be at a different gym. The place is pricey and I had offers for cheaper memberships with other gyms, but the personal training from Mirthy have brought my fitness level to a new level through proper technique, form and alternative workouts to maximize. I've avoided sharing his talents in fear of him being overbooked, but he has made a tremendous difference in my personal fitness progress over the past 3 months, that others should also benefit from. The overall gym is clean and pretty pricey - but staff are awesome especially the front desk.

Smile Love

I love how clean and well maintained the gym is. Well cared for equipment and helpful staff. Particularly Jessica, she is always seen around cleaning, helpful and pleasant to everyone.

SA T

Cool facilities. Friendly attentive staff. John V was helpful and approachable. Thanks John

dinesh sai

Compare with any other gym and decide for yourself ! This is my choice

Parker Mob Sirijaratwong

Clean. Well mannered and friendly staffs

Varinder Bassi

I had an appointment with Jessica. She answered all my queries very well. I recommend gold gym to all ????

Eric Chen

I was really looking forward to working out at this gym. It's clean, great equipment and the General Manager did a great job in signing me up. It's understandable that they need to use a booking system to work out there to be safe but you need book 72 hours in advance and you need to be on the computer constantly refreshed the booking system to quickly book the time slot you want. I wanted Tuesday 7:30 pm - 8:45pm, I was on my computer Saturday refreshing until 7:30 pm, by the time my webpage loaded , it was already fully booked 60/60.

3 messy Rascals

i enjoy when i train with Mirthy , he is great coach and he inspire me alot to work out hard i still remember when start work out with Mirthy his traning skill on diffrent level helped me alot i make lots of changes in my boddy thanks to mirthy????

Derek Goodswimmer

The two stars has nothing to do with the staff or facility itself but rather because I wasn't permitted to use the trial pass provided to me by a co-worker because I live in Surrey. We work on Cambie.

Miho K

Mirthy is the best trainer I’ve ever had even though his training was challenging for me. I wish I could take his class one more time again before going back to my country. He taught me many things not only work out but also health. I will keep and take care of my mental and physical health like him :) Arigato for everything!

Diane R

I can't say enough great things about this gym, but I will try here. Basically I know you don't want to read an endless review with all the same things that were said so my main point is that this gym is incredible. The classes are fantastic with excellent, quality instruction. Everything in the gym is high tech, yet even a low tech woman like me can manage to enjoy it with some guidance. The free weights and machines are fantastic.... cardio equipment is the best I have ever seen and the assisted stretch area is amazing. It's a wonderful family run business that has been anything but a cash grab from my experience. Hopefully see you there for a workout :)

Rebecca Chen

The gym is not only very clean and spacious, I want to leave a review to thank the employees at the West Broadway location. They are kind, they remember my name, they say hello and goodbye. Those connections really matter. Thanks for being so heart warming during a tough time like this!

Erfan Bandi

Great gym, terrible staff, terrible service. Fire the sales team and hire some with experience if you want to generate some real revenue. Will not be referring any of my friends here.

Tram Nguyen

This is a good gym if you just need space and equipment. The classes are poorly organized and the change room is not kept clean. Worth $20 a month? Yes. But don’t let them forget to tell you about the initial $300 deposit AND the $300 cancellation fee. Very disappointed in this gym.

Harry wang

scammers

Robert Kralik

The gym is spacious and bright and all the staff are friendly and helpful.

Darryl Toth

I had been a member since Dec 2018 ... great location, easy parking, lots and lots of various workout equipment There’s space to work out from cardio, yoga, cycling, stretching and free weights (you’re not tripping over people). One key for me ~ The membership is one price that includes access to all the various classes - no additional “attend class fees” Try it, you will like it ???? Darryl Toth VANCOUVER, BC

GGG Fancy

Professional gym with professional people! I train with the trainer Mirthy and he’s been giving me new concept of what personal training should look like. Besides the great program he designed and his special techniques, he not only made me reaching to my goals, but also keeps me learning. Don’t scared by his look, he’s really sweet and caring! Highly recommend if you are looking for some serious muscle gain????????

Design Mind

Friendly staff, quality equipment, futuristic technology, cleanly and the gym goers are friendly and easy to get along with.

Harshit Mishra

Compared to other gyms, I find the staff at this gym quite cooperative and helpful. The gym is quite clean and the equipments are in good condition.

Bhupesh Dhiman

Really good fitness center and very trained trainers. Special thanks to John for his great guidance and training. He is very much knowledgable and experienced in the core muscles you want to train your body ????????

Kristian Andrew (KriAndrew22)

So... As a long term member of another gym, I have to say that it was very weird making golds into my new home but its kind of warming up to me. the staff at golds are super nice. Although inconvenient with the whole time slot thing I like that golds has frequent times that they go around to clean and disinfect all the gear. I really like that the gym is very inviting for people that want to practice Olympic weight lifting as the platform, bars and plates are all eleiko branded. I hope one day the gym will once again be 24/7 with the showers! but we all take it one step at a time. overall its a really nice experience training at golds and I recommend it :)

Cory Crawford

Don't sign a contract here Enough said

Chris Car

Gold’s Gym has been awesome!! From the friendly staff to the vast variety of equipment offered I don’t think there’s much to compare it to. As well the staff maintains an extremely clean and welcoming environment. Worth every penny!!

Empower 1

Wonderful gym. Our staff worked there during the renovation and seen the highest quality equipment being placed and we decided to get memberships there and workout. Amazing facilities and the best value in the area. Great family owned franchise with happy positive staff.

Richard Bergin

Very clean and well run, staff are great too!

Layla Belcourt

I’m out of shape and needing to join a gym, and I was super intimidated going into Golds. I had Johnny V show me around and he went out of his way to make me feel welcome and show me how every aspect of the gym works! He made me feel like a friend and was patient with all my questions and assured me that he or any staff would be more than happy to help anytime. Needless to say I signed up right away, and am super excited to start working out and attending the classes. Thanks Johnny for bringing me in to the Golds family!

Jaiden Vu

One of the best gym memberships I've ever invested into. Amazing staff members and if you wanted to be treat well, this is the place to go.

Iana Baiman

A lot of space! Lots of different equipment to use! Super clean, friendly staff.

J PBL

I really like this gym and it's pretty affordable. However, I got about 2-3x a week and everytime I go staff who are men go in and out of the women's only gym and changeroom. Just something to be aware of. It'd be considerate if they had one of their women employees do this instead.

Natalia

As many of you who live around the area, I sing in months in advance to this location, the sales people where friendly, however, they promise things that today I found out where not true. There is no FREE parking; there is complimentary parking for the first 1.5h after they charge $2 for the first half an hour and their $5 for every half-hour after that. Plus the $50 deposit for the key which I know it is standard buy in my particular case was one of the promises of my sales rep. I know for many of you 1.5h is plenty but if you are changing there, working out and after showering and getting ready for the day well good luck. There sales tactics are dishonest, and the feel is to get people in and out as soon as possible, not the “community building” they try to sale. It is at the end about the numbers $$$

MissMcGinnity

Appreciative of the staff Noz and Nicole. With the transition back into the gym after Covid I was hesitant to return but they made me feel very comfortable and safe. They're always very respectable and aware of boundaries. Those two have really stuck out and I cannot thank them enough for making me feel as safe as I do in this gym. Some friends have made the switch as well when I told them how amazing they have been with the restrictions. The equipment is always monitored and clean and I love seeing the staff go the extra mile to help us all stay safe. Thank you both!

Daniel Wong

Jessica at Golds Gym has just been amazing! The follow-up to me was key since I've always had a busy schedule. She gave clear precise instructions on my first day and never made me feel pressured to join the gym. I always hated that from other gyms. Thank you so much for your help! Oh and she also got a friend of mine the same good October deal! What a steal!

andre coudreau

Great gym! 24hr access is amazing. Gets busy early AM and from 4-9pm

lummont pictures

Covid-19 safe, excellent customer service, really clean

Luke Fraser

It's been one week since I contacted member support to place a hold on my account, and no one has taken any action. They need to improve their customer service.

KMH PRO

Friendly/professional staff, super clean facility, up to date equipment. Mirthy, one of the trainers, is the bomb! Fun place to workout

Isabelle Romualdez

Terrible, terrible, terrible. Staff are unfriendly and are concentrated on selling you membership. Has no personal touch. Just like Steve Nash and Club 16 and Orange Theory. Too big for their brands! Very cold and the equipment aren’t even that good and trainers are really icky.

Jordan Manson

Really awesome gym, the staff are very helpful, and all the equipment is very well maintained

Karanpreet Kaur

I have been visiting Golds Gym since this March. The every member whether trainers or trainee follow the COVID-19 protocols. I have been working with this Amazing Trainer Grace Wang, she is focused and determined in bringing best out on the clients. She is well experienced and also creative when it comes to workout. I personally everyday look forward to do workout with her. Worth joining and taking Personal training at this Gym.

Alex Fournier

Great looking gym, great staff, but the gym is lacking in squat racks. It's the most commonly used piece of equipment. I'm waiting for racks to become available every time I'm there. The gym has a ton of unused bicycles, treadmills and empty rooms, a huge "personal training" area that I've never seen used, yet the weightlifting room is always packed full of people. It seems really busy, all time, weekdays and weekends. The place is huge but does not make good use of the space. I would re-purpose the seldom-used rooms and bicycle equipment areas to accommodate the high demand for weightlifting equipment. I would install another 5 racks, at the very least, considering how busy this place is every day. I would also add safety bars on the bench press stations.

Diana Todd

As a fitness competitor I have been to many gyms through out the US and Canada. I have seen great gyms, mediocre gyms and the not so great. Gold’s Gym West Broadway is beautiful. On top, their staff and management are top notch! The mass return of members to the gym post covid, as one can imagine is no small feat. Management has been so quick to respond and resolve with any issues experienced in the new process. I have never in all my years experienced such amazing member care as I have with Gold’s west broadway. (Kudos to Naz and Kyle who have really gone above and beyond with any requests I have had! I know its not easy, but you guys sure make it look simple!)

Rob E

Being open 24 hours is a huge plus for me. The facilities are new and they have sanitary wipes all over the place to keep it clean. Really happy with this gym. It has classes too but it's more focused on working out as an individual than other gyms. I've done some classes but mostly I like to put my headphones on and go and this is the right gym for that. Most people who work out here are pretty stylish, which I am sure can be a con for some people who like to get bitter about other people looking good, but to me it's a motivation to get in better shape.

Raw Mean

I'm a health care worker, this gym is closely following all the precautions. Super clean, big space and very friendly staff. Specially Noz will go above and beyond for the clients, had to cancel and rearrange booking few times and she was so helpful. Highly recommended!

Arlena Breanne

Ryan was great! Arrangements to get started were smooth. He explained things clearly and made me feel like I was getting a really great deal! Good interaction and positive vibes for a short period of time. Blessed ????????

Audrey Kwan

I trained with Mirthy at this gym, and he was exceptional at taking into consideration my height (I’m very short) and the impact of being short when using the machines at the gym. Most machines are not made for someone who is 5 feet and as a result of our time together I gained tools and tactics that help me perform better at the gym.

CG M

I’ve been training with Raven for over a year now. The gym facilities are fantastic- Golds has everything you need to reach your goals including group classes when they’re open. By far though, my PT Raven has had the biggest impact on my success. Not just for what she’s taught me about form, new exercises tailored to my goals, and reaching fitness milestones along the way- but for the confidence I’ve gained through the process. I’ve had incredible physical results from the training, but more importantly was the change in my mindset. Raven taught me to set smaller achievable goals along the journey, find what drives me when I’m motivated so I can lean into that when I’m not, and that it’s not perfection but progress and consistency that are key. Throughout my journey so far she’s always been in my corner. More than that though, Raven also taught me to be there for myself.

Michael Kim

Great workout, great Covid procedures as well! Almost flawless execution of operation

Kevin Reimer

A great gym and I love that my membership gives me access to all of the Gold’s Gyms.

Christian Paleologou

Nice equipment and handled covid well with the live tracker. I hope they *keep* the people-limit with the tracker going forward. I don’t mind briefly waiting line every once and while if it means I can get a good work out in without having to stand around for machines to open up.

B

DO NOT GET MEMBERSHIP here. I paid money to come here yet it’s always full and they won’t reimburse you. They are ok with taking your money but not allow you use facility because it’s full. Will report them to BBB.

Melanie Amsing

Great staff!!! Very COVID friendly and amazing quality equipment. 10/10 would recommend to a friend!

Jus C

Best gym in Vancouver, super clean and very well covid safety awareness, staffs are friendly, no Trainer trying hard to make their sells all the time !

James Manzano (jimmymanzan)

This is the best gym I’ve ever been to, and I’ve been to a lot of gyms. Everyone is so friendly and helpful. The machines and weights are top notch. They keep the place clean and they make it really easy to book a workout. The girl at the front desk, I think her name is Cy, is the best :)

Daniel Maguire

Great equipment, but the worst layout of a gym I have seen. Very cramped, lots of unused space, and misused space. Locker room is also cramped.

Michelle Apostol

For the classes, spinning, hot yoga and 24 hour access, this gym is definitely worth the membership. Parking is also free for 90mins and is a great perk especially for the busy location where parking elsewhere is costly/limited. It's a brand new facility with brand new equipment. Theres a small womens only section equipped with frew weights, cable machine, smith machine, leg adduction/abduction machines, lat pull down and some cardio machines.

Farzad Elbegi

Kyle did a great job explaining the terms and conditions. The gym is super clean, Great professional employees and I highly recommend

Chris “Headache” Lin

I worked out in Gold's gym with Mirthy Cheung for almost a year and I highly recommend this place. The gym is well equipped and clean. The staff is always friendly. Most importantly, Mirthy is an excellent trainer. I was a beginner when I signed up with him and I was like 125lb and I was struggling to gain weight. Mirthy corrected a lot of wrong techniques I used before, designed new training program for me specifically and offered great advice for my diets. He also made an excellent lower body training plan for me. I had a knee injury before and I can squat with like very low weight at the beginning (I am ashamed to share that). After we carried out his trianing plan, I gained almost 20lb muscle and I can squat with 225lb. If you are looking for a good trainer to help you redefine the way you train and motivate you, I highly recommend Mirthy Cheung

George Davis

The free parking alone justifies the cost of the membership! Also, Johnny v is the man ????????????????????????

emily.tamsin

excellent communication during sign up, Noz was fantastic. she passed me to Jean who was so lovely and attentive at assessing my needs for PT. Jean paired me with Amir who is incredibly professional in his teaching. all round great service, keep it up Gold’s <3

Dale Ewing

Updated March Covid Policy: Instead of prebooking in advance, it's now "first come first serve" and it's MAGIC. Picture every pandemic policy you need, AND way less people at the same time. I couldn't be more comfortable here now. Top notch workout equipment and the square footage to back it up. (My only wish is that I had access to some of the machines that are exclusively in the Ladies Only section. Justice for male abductors! ✊????)

Mr. Cole Gallant

Very formal!

Ward Plunet

Great location if you are working in the area. Good range of weight lifting and aerobic equipment. Two Olympic weight lifting platforms. Can be busy at times, and therefore difficult to do some exercises in the weight area.

Ward Plunet

Great location if you are working in the area. Good range of weight lifting and aerobic equipment. Two Olympic weight lifting platforms. Can be busy at times, and therefore difficult to do some exercises in the weight area.

Gurv

Very new gym with a lot of great equipment, but I feel they may have tried to do too much with this space so everything feels kind of cramped. The mirror and equipment layout isn’t the best either. They have some really cool stretching and sprinting/sled pushing machines. The sauna is very lame and should not be advertised as a spa. Very pricey for what you get.

brad piacek

Never join this gym first when I signed up they said it was a $50 deposit for parking after I signed they said now it’s a fee and they’re keeping it. Also closed down when they weren’t required and opened way after other gyms broke the contract and wouldn’t let me cancel worst staff worst management and ownership

Sarah Uriash

My tour guide was a no show. Guess I will be doing my squats elsewhere.

Kevin Pan

I've been training here for a while under Mirthy he's great for pushing me to be a better athlete. I train harder with him than I do on my own. Only downside is the walk up the staircase after leg exercises with Mirthy.

Rock Wong (caught22)

Jessica is a great person to work with! Super nice and chill

Alexandra Didden

Great gym and super friendly staff, happy to be a member here!

Mussa Yussuf

Love this place! amazing equipment helpful staff, and very clean. Shoutout to Cy and Chloe for making ppl feel welcome

Lini Tan

My trainer Mirth is an awsome professional body trainer. He is so sweet and he cares a lot about his clients. He is a detail-attention person which means he would build the muscles where you can not work out on your own. He is my husband’s trainer and my best friend’s trainer as well. He is the best???? Highly recommended：）这个教练真的很好特别耐心也很有责任心！

Gabriela Ayalew

Raven is the most amazing trainer that I have ever had (and I would even go as far as to say the best trainer at the gym). She knows how to motivate clients and keep that motivation going even during the harder weeks. Also, she keeps you accountable without overwhelming you. Not only did she help me improve my physical health, but also my mentality when it came to fitness. Raven is also very knowledgeable about nutrition which was an added bonus. She is truly a fantastic trainer and basically a lifestyle coach all in one! 10/10 would recommend her for someone who is just starting out a fitness journey like I was, or even for those who are more experienced.

johnny salvador

Friendly and knowledgeable staff. They are eager to help motivate and inspire me to achieve my goals. Covid safety protocols were always in place and disinfectant supplied to all clients. I highly recommend this gym to anyone who wants results fast????????????

Lauren Maynard

Been working out at this gym for 2 months now! Have been very impressed with the friendliness of the staff, and can always find a free machine. When I go it’s not too busy and they take their COVID precautions seriously, so I always feel safe. The women’s only area is also a great addition to the gym! Would highly recommend this gym to others....excited for when group fitness starts back up!

Mercedes Thurber

This is a pretty gym with some good equipment. However, the people that run the gym are horrible. My contract was up, so I emailed to cancel my membership the day my contracted ended (the contract very clearly states the end date). Management, however, refused to cancel my contract, saying I have to continue to pay for another 6 months or pay them $299. My intention was to cancel my contract since it was up, and sign up again once Covid issues have dissipated. Now, I will never attend a Gold's Gym again. The behaviour from management was appalling.

Jessica Cantal

Can't even book in a spot due to their ridiculous reservation system. Definitely not worth the expensive membership for a club you cannot even use regularly. Do not sign up here.

Himanshu Arora

Had my membership got cancelled due to health reasons. It was a different experience as the process was facilitated over Zoom video call consequent to the Covid-19 situation. Jinish was extremely professional and polite in his communication and it took less than 15 minutes for the entire process. I would recommend zoom video calls as a way of communication as the case may be so there is no miscommunication and any jargon at either end. Thanks Gold's gym for your assistance and support.

Randy Putra

Mirthy Cheung is a helpful and attentive. He know what he is doing. I would like to recommend Mirthy if y’ll want to improve workout. Cheers

Aws AlMufleh

After I discussed the membership sign up fees and personal training sessions with Raven, my awesome PT/life coach at Gold’s Gym, I first thought the fees were pricey and hesitated whether I want to sign up; but God I am so glad I did. This was by far, the best investment I made in years. Raven went above and beyond to support my success in fitness and in life. Raven built me a personalized nutrition plan, an exercise regimen and a superb functional/mobility program. As weights/reps/personal records can get into my head sometimes, Raven always reminded me to strive for progress NOT perfection. Concepts that I have applied beyond the walls of the gym; in my work and in personal life. I am thankful to Raven’s dedication, her unrelenting commitment, and her boundless enthusiasm.

Irisa sa

too many fees and staff are not accomodating. they harass your guest when you bring them in and steal them away to try to sell them a membership. Oh and the sauna can only fit ONE person!

Devang Khanpara

As it stands by its name.. (Gold) One of the Best gym in Canada and around the ????.... quality equipment, following Covid Protocols, and friendly staff...5 ⭐️⭐️⭐️⭐️⭐️

Andrew Boyd

I went in to this gym based on their 9.99 biweekly advertisement on the outside of the building. Was told that was basically a lie (false advertising) the rep there took my number and now Gold's gym is constantly spamming me with messages trying to get me to join after I specifically said I was not interested. Don't ever go inside this place or give them your contact information as they will be texting you constantly.

Anna Vasilevski

I'm so glad I joined. Facility is clean, diverse and modern. The staff are really nice and not too pushy. Love the heated yoga room!

Prina Hu

Buyer Beware!!!! The salesperson told me that Gold's Gym didn't have 1-month membership or no monthly pay (bi-weekly) even, so he encouraged us to do prepay our membership and we could cancel if we move away. My husband had to move back home (China) for work and we contacted their front desk in regards to cancellation and refund. First, no form to fill out!!! Second, "Go send an email to SANFANA." (a name was written on the card, not a printed business, no phone number, no services, so UNPROFESSIONAL!!!!!) Fine, I sent her an email! Guess what?! All I get is According to our cancellation and refund policy, pay in full membership cannot be REFUND!!! Take a look, it is in their agreement: (ii) a material change in the circumstances of the Member including: death; physical, medical or mental disability substantiated in writing by a medical practitioner demonstrating that the Member’s continued participation is unreasonable; or the relocation of the Member for the remainder of the Membership Agreement whereby the distance between the Member and GGPOCO INVESTMENTS LIMITED PARTNERSHIP or it’s affiliates is more than 30 KM provided that GGPOCO INVESTMENTS LIMITED PARTNERSHIP cannot provide a reasonably comparable alternative facility not more than 30 km from the Member’s new location; If we moved more than 30 KM, I am sure China is more than 30 KM from BC. We cannot cancel and get our refund!!!!!!! What a joke!!! Instead ofdo helping us, they said, we have to "SELL" our agreement to anyone who can buy and PAY another $50 fee to do transfer!!!!!!! Guess what?????? We did find a friend who is willing to take over the membership. We go ask one of the salespeople how to handle this. He mentioned only GM, JOEL can handle the transfer. We showed up during his working hour and it was the SERVICE we received. "NO APPOINTMENT, NO TRANSFER!!!" I am sorry it was the 3rd time we visit this club and we have "babies and young ones" to take care of it. I believe it is TOTALLY UNACCEPTABLE. My friend is no longer willing to take over the membership after such inhuman TREATMENT!!! GOLD'S GYM just doesn't care about their members!!!! Now they have another gym opening in Vancouver! Be careful! don't buy their membership as they suck to make you PAY in FULL!!!!

Dwayne T

Been working out at this location for 5 months now. It is a great space with top-notch facilities for a good deal! The staff is also amazingly pleasant. I appreciate how keen they are with following covid safety precautions. I hope they keep the live tracker that lets members know how full the gym is in real time- real impressive move on their part that has allowed appropriate flexibility in fitting a workout in without having to book way ahead of time!

Mackenzie McElligott

Joined about a month ago and I love it! Great energy, well maintained equipment, and an awesome atmosphere to get your sweat on! Excellent gym!

Grace Baker

Lisssssssten Y’all, Raven is a top tier trainer. Totally ten out of ten would recommend. Easily the best at golds~

Florencia Olguín

Amazing gym, they have a wide variety of equipment and everything is very clean. The staff is very friendly and helpful. Also, I booked a tour with Jessica and she was amazing, I recommend booking a tour with her, she explains everything in a way that it is easy to understand. Thank you Jessica!

Marek Bednar

Beautiful customer support thanks

Mark Stockton

As mirrored by many other members, cancelling your contract is a nightmare. Several emails over several months trying to cancel my contract and I’m still getting charged. They are as unhelpful as humanly possible, and make it so difficult that they just hope you will not bother as they continue to collect their small biweekly payments. It’s how their business model works. Horrible business ethics. Scummy people.

Arsh Baidwan

Equipments are in perfect conditions and up-to-date. Professional Personal trainers with friendly natures. Prices are also affordable.

christel prestidge

I highly recommend Gold's gym on West Broadway ! The staff provides top quality service. The equipment is brand new. The gym is clean and spacious. Great gym to workout in !

Ron Bell

Great facility, very well maintained. Cardio equipment, free weights etc.

World’s Best Physiques

One of the best gyms on the West Coast and Vancouver! Close to my condo downtown! I can go anywhere in the World and use the travel pass and most of the fitness models who come to the city for periods of time will come use this facility. Almost 2 hours free parking provided. Free passes for my friends and family and colleagues to try out. Staff is super nice and easy to get along with! They know all the good spots in town, social and fitness. Prices are fairly reasonable. Policy/protocol with Covid is consistent and overall, a clean gym. I cannot find dust anywhere. Mirrors are sparkling clean for those gym selfies! One of the cleanest green turf areas I have ever seen in a gym. Way to uphold the brand Gold's Gym! Never been a member of any other gym. Started off at the Mecca in L.A and now Gold's Gym British Columbia!????????

Judith Potter

Don't gym. But my son likes it

Dario Pavlovic

Initially I found it to be solid gym, but it’s just way too busy. The equipment is okayish - they definitely do miss some things and all the plates are rubbery so very annoying to put on and take off the bars. Going to look elsewhere.

Ren Desjardin

Great facility, very clean and has lots of great classes. Love the fact that this place operates 24 hours a day!

Sandy Lin

Mirthy Cheung

Matyas Hahn

Do not sign up here.

Marc Rothberg

Have been training with Mirthy for about 6 months and already learned more than in the past 20 years. Mirthy provides the motivation and tailored program to your goals. He is genuinely interested in your success and guides you through a serious workout. He always demonstrates how to complete each lift and educates on lifting technique and mechanics way beyond just the workout. Great for beginners or advanced lifters. I recommend Mirthy 100%!

Christina Nisha

The gym is great. I love the group classes. I've also taken an assessment with trainer Vetri, and it was an amazing experience. He is smart, knows what he is doing and provides the best advice/ suggestions to improve your posture and physique. Looking forward to personal training sessions with him!

Brendon McKenzie

Gold's was one of the first gyms to open up with proper safety measures during the pandemic and has been able to operate since. Friendly staff, a safe environment, and nice equipment to keep your fitness game strong ????

May Cheng

Noz is the most professional and honest GM there is! Responded to every question and concern and always made sure covid precautions were in check. The gym was always spotless and clean with appropriate capacity. 10/10 would recommend this gym !

Nicolas Louzada

Noz is the best!

Kristiana Balaouras

Dissatisfied as I have been trying to cancel my membership for a while due to moving. “The manager will get back to you within a few days” and nothing. I am unable to “zoom call” due to packing, who does a zoom call to cancel a membership?

Alexandra Zabarka

Great gym with great front desk staff! Savrina is always super friendly and helpful

Alexi Rizos

Overall, a great gym. The gym staff is always polite, professional, and they do a great job making sure the facilities are clean and tidy. As well, the General Manager, Noz, always takes time out of her day to stop and say “hi” to gym members during their sessions. Really makes it feel like you’re part of a community.

Sean sheng

i like this gym room better than nearby “good” life women only

Galen Moir

A very clean and friendly gym with sufficient equipment. What more is there to say? That's all I was looking for and I was satisfied :)

Curtis Ma

Great atmosphere and well-managed location. Efforts to make members feel safe and comfortable are effective and executed in a non-disruptive way.

Phoenix Leo

I totally recommend seeing Jessica for a tour and membership at the gym. She was very friendly and knowledgeable without being pushy or fake. She also spent extra time getting me setup on the App and made sure I was onboarded with ease. Wouldn't have been able to do it on my own. Thanks Jessica!

Daniel Basran

Recently joined and Jessica helped to answer all of my questions and made the on-boarding experience awesome! Highly recommend. The gym is extremely clean, well kept, and a great atmosphere!

Brandon Baronaitis

Excellent facilities. Clean, has all the equipment you could want and it is always in good working order. Very very rarely was something ever down for maintenance. Spin class here are also excellent!

Sam H

Great equipment, friendly staff the only issue is parking

Jason Bourne

$21 drop in fee. Not a bad gym but free parking is only for members, not visitors. No free parking in the area.

Olya Zelinska

Jinish took care of my cancelation and made my experience with GG stressless and even convinced me to try to use GG with new rules :) Let's see, maybe it will work for me. And it was very convenient to have this meeting on ZOOM app. - easy and save a lot of time! Thank you, Jinish! : )

Nicki Quon

I had Grace as my personal trainer for a few sessions at this gym. She is a very nice and supportive trainer. She is very good at explaining the mechanics of body movements and helps you reach your goals. The gym itself also has good equipment

Waled K Ghreebi

The worse club and worse customer service. Be very careful guys with the gym I’ve really bad experience here and very expensive one for nothing

Yasjany Rodriguez

I do not think it is fear that you are charging extra fees for a service that is not longet the same. Every time I try to book for my weekly sessions everything is booked out, there are not enough options and now the the covid cases are increasing you are charging for holding? seriously? I am an understing person and I know the situation that everybody is facing right now, but apparently you are not changes are valid, but what is not is the way you are trying to take advantage of the situation It is not fair that you are making ppl pay for a service that is not longer the same and it is on hold and you are charging also the hold!

gaurav dadral

Super clean and great equipment. Never gets too busy and very spacious. Staff is super chill and friendly.

jason king

Great place, very clean

Tamara Bingley

The only thing I am disappointed about is that I didn't check out this place sooner. Lots of workout space and brand new machines. Changerooms are small but who cares, id rather have more workout space. Johnny V signed me up, cool genuine sales guy! He answered all my annoying questions and showed me all the equipment that ill get the most use out of (hockey player). I used to work at a big box gym (not golds) and thought sales staff were shady and dishonest. Johnny was honest and even pointed out answers to my questions in the written contract. Read your contracts ppl all the info is there! Thanks Johnny!

Timothy Selby

I make my way to this gym daily and have never had an issue. The folks who work there are warm, welcoming and keep the place clean for all gym go-ers. They've only recently allowed their members to enter without an appointed schedule which works better with my always fluctuating work hours. Enter when I want, exit when I want (although their busiest hours do have time restrictions. Thankfully that isn't a problem for me) But by far my most favourite thing is that it seems like they have an internal work joke, where the person at front has to go through a certain set of COVID 19 guideline questions (to ensure the safety of their customers) as quickly as possible. Auctioneer level speeds. Very impressive. ???? But yeah, great variety of machines. Clean up after yourself. Maintain social distancing and you're happy as can be.

Stefan Drescher

Gym was clean, lots of machines and the staff were friendly & helpful.

carly paterson

Love this gym! Good vibes always here

Graham L

Great gym! Well kept and everyone is respectful of space. Friendly staff! Cy is a sweetheart too. Highly recommend !

Kyle Uy

Great quality! Right in the heart of the city. Only a 1 time payment for parking which is great as well.

Arthur D.

Please read true reviews at consumeraffairs.com before signing to this Gym. There is not much to be added here and to the pain and disappointment of the other Gym members, besides of a very manipulative and dishonest Gym management.

Hyacinthe KHODJA

They finally removed the booking system in favor of a live tracker which is much better.

L D

If I could give 6 stars I would! I am so impressed with this gym. It is an organized, incredibly clean and safe place with top notch covid protocols. The extremely friendly, hard working and accommodating staff make you feel welcome and the equipment is always in great condition. Especially during such uncertain times, it’s so nice to be able to go to a place where you feel like family❤️Way to go!

Michael Costo

If you join this gym and are looking for a trainer - ask for Mirthy Cheung. Very professional and detail oriented. Not only did he get me started on my fitness journey, but also gave me the confidence and the plan to continue it. Highly recommended.

Tiber Öktem

I had to cancel my credit card cause it was stolen so I ended up paying my 15day payment 2 days late. They charged me 20 dollars late fee for 19 dollars. It is always busy. A specially in the weekdays.

Mihai Dan

Just had one of the worst customer service experiences of my life and I figured I should warn other people. Signed up for Golds 7 weeks ago before they were open, on the spot actually. The thing that got me was the promise of a Sauna. Fast forward 7 weeks and the "Sauna" they have is a single person infrared sauna the kind you can buy from Costco for like 500$(theres bigger ones available). I took this issue to Ryan one of the managers and he was no help at all. Just basically told me that I should be happy with a Sauna at all. Completely unprofessional and unhelpful. Theres other gyms in the area (just up the street actually) offering cheaper memberships for the same thing. Take my advice and take your money elsewhere at least you know what you're getting and not paying astronomically for it.

Sophia Kraeling

Gold’s West Broadway has done an outstanding job establishing and implementing adequate covid protocols which maintained a safe space for us to continue to workout. The staff is professional and friendly. The facility and equipment are clean and maintained to the highest standards. We love our Gold’s Gym!

Jared Fedorak

I've been a member since they opened this location. The facilities have been great, the group classes (when they could have them,) helped me get started on my fitness journey. And their training staff are excellent. I signed up for a personal trainer last September and its been worth it. Raven is excellent at her job. She listens to you and your goals, tailors the program to that, and gives you tools you need to work on it in your own. She can answer your questions about why, and the how's about the excersises.

Scott Van Bolhuis

Solid gym with pretty much everything you need. I think they could use a couple more squat racks and full length mirrors. Peak times are extremely busy though and it can be frustrating trying to get what you need so try and plan accordingly. Monday - Tuesday from 5-9pm I would avoid completely. It’s great to have parking for members at no extra charge.

Scott Van Bolhuis

Solid gym with pretty much everything you need. I think they could use a couple more squat racks and full length mirrors. Peak times are extremely busy though and it can be frustrating trying to get what you need so try and plan accordingly. Monday - Tuesday from 5-9pm I would avoid completely. It’s great to have parking for members at no extra charge.

David Carlson

Huge fan of this gym! Great facility and even better staff. A few staff members worth mention are Dave, Josh, Ryan, John, Matt, and of course Jean! Dave, jean, and matt really take a personal interest in the progress of the members and have been a huge help to myself. Many thanks to everyone.

Deanna Brady

Noz and her staff are awesome! They’re all very friendly and accommodating. I started going here during the pandemic, and I always felt safe. Not to mention the facility is very high quality, even with changes they’ve had to make during COVID.

Conor L

Online website says “1-day free pass” and turned me away upon arrival. Told me I had to be a permanent resident of the area and needed paperwork to prove it. Bad management to promote a free pass and ridiculous to make me pay $21 for a day pass. Will not recommend to anyone. Joke

Noralee Castillo

Best of the best. All the staff are so kind, courteous & helpful, always such a warm-welcoming vibe! They do an amazing job to maintain infection control policies, cleanliness 10/10. The members are also very friendly & respectful. All around good energy. Definitely a great place to work towards your health & fitness goals!

Jacob Letwin

The Golds Gym West Broadway location is a fantastic gym with new, clean, and well maintained equipment. The general manager Noz and the front desk staff members Margarita and Odin are super friendly and are just some of the amazing staff members who work there.

Adam Cartwright

Words can not describe how amazing the people at golds gym on west broadway are. They are friendly and always there to answer any questions you may have. Especially Noz, she is always willing to take time out of her day to help out in any way she can. Whether it’s helping with membership information or advise on working out. She is always there with a big smile and ready to help me with my goals.

Loredana Moretti

LOVE LOVE LOVE this gym. The staff is amazing and the faculty top notch. HIGHLY RECOMMENDED.????????

Karoly Barna

Amazing place! Safest place ! The most friendly and professional staff who are always happy and helpful. Thank you for keeping us safe and letting us work hard day by day . Keep up the hard work ! When you need help ? Just ask for Raven . She is one of the best in the industry . It is very nice to see her coaching all the clients who needs advice. Workout plan , diet , lifestyle . She is monitoring and supervising all her clients to the smallest details . Her clients are improving at Gold’s in any level . Self confidence and strength guaranteed. Very nice to see the care what she shows day by day every time . Raven Rocks! Karoly Barna

Ben Shaw

Great equipment setup and super friendly staff who are always extremely welcoming! Gold’s does an amazing job keeping their members safe and facilities super clean so you can train with peace of mind.

kerry stewart

Ryan is the guy to speak with

Nina Vujakovic

Great gym with great service. Savrina is always so nice and helpful in the mornings!

Trevor Styles

Mirthy was fantastic. He created the exact program to suit my needs. He pushed me hard and beyond what I would ever do myself. I have really enjoyed my workouts with him and looking forward to our next training session!! Even when I’m training on my own, I hear his voice pushing me to go harder. I would highly recommend Mirthy as a trainer. You won’t regret it!

Gus Ramirez

Don’t listen to the negative reviews, bunch of idiots posting negative stuff. It’s a great gym and everyone is friendly, people need to get a life.

Hayley Sinclair

Such friendly staff at Gold's gym! I'd have to say that Raven is single handedly the best trainer there is at Gold's and maybe even the best trainer in the world

Amanda A

I find it extremely disappointing that Golds is unable to accommodate me by putting my membership on hold without charging me bi-weekly fees. I have heard from others that they find the new online booking system to be next to impossible to book if they don't do so as soon as the 3 day window opens up. Can Gold's actually accommodate all their members to attend 3-4 days a week with their limited booking system and maximum capacity restrictions? That would be interesting to know. Instead they are making more money off of people trying to do their part with limiting the spread and of Covid-19 and who are immunocompromised. They should be ashamed of taking advantage of people and continue to do so by adding new members when it's clear they cannot accommodate their current members.

Daniel Garner

Very accommodating staff that went above and beyond.

Adeebah karimi

Been coming here on a regular basis. Love the gym, and the clean environment. I was having a hard time with my key fob the other day and Savrina at the front desk helped me figure it all out through the golds gym app. Very grateful for being so helpful and kind, will be recommending this gym to all my friends and family

Thai Nguyen

I had a really good first time experience at Golds gym. This is the most advance gym I’ve been to with all new equipment, big screen TVs, and very modern. The staff helped me with parking over the phone and when I came it they treated as a V.I.P. I was accompanied by Johnny, whom gave me a quick but detailed tour. We then quickly went over the deals that the gym was offering and he let me get to my workout. He was very genuine, professional and he wasn’t jamming me to sign a membership. Also greeted me farewell and walked me out when I was done.

W W

I fully understand that covid has impacted gyms and made it difficult at times. However this gym is advertised as a 24hr gym. While other 24hr gym have gone back to regular hours this particular management has not. They continued to make excuses about the lack of cleaning staff. My guess is that they liked not paying the extra cleaning staff during the restrictions and have continued to not do so, although they still charge their members the full rate! I have heard stories of how money hungry and unfair this location is. The weight room area is incredibly small and this is not a true golds gym. There is a yoga room, bike spin room, women’s only room, personal training room (paying members not allowed fyi.. lame ), dance room and lastly a cardio room. As a result this leaves a small area for weights. This gym is not worth it.. stay away.

greg dealy

I regret buying a a memebership at Gold's gym. Pay for 24/7 access as a shift worker, but gym isn't open for any of the holidays. Great equipment and classes, but very overcrowded. The small changerooms make for uncomfortable, shoulder to shoulder changing. Very competitive to book a yoga class 3 days in advance. And don't get your hopes up that you'll get to use a squatrack or any equipment for that matter during peak hours

Ed Mills

Best gym in western Canada. Brand new best-quality equipment, friendly staff, super clean. Even the clients are friendly. Vancouver desperately needed a great gym and we finally got it with this Gold's.

Daphne Y

Two star because customer service is generally pretty good except for the GM and the facility is one of the best. Group classes are challenging enough. due to my credit card being stolen, and gym membership isn't exactly on people's priority, I was not warned or notified that payment didn't go through. I have been a member of many gyms and this is the only gym that doesn't attempt to work things out with the member before escalating. I have no correspondence reminding me I have fees outstanding Prior to being sent to collections. My credit score negatively impacted over $35?! THEN Because of the delay of Canada Post service, I didn't get the mail from the collection agency until much later and I was charged twice plus interest and admin. And I did not have a new card until the time I received the second notice. I contacted the GM. She was not professional. If my email was expressing my dissatisfaction, she ignores me. If it was neutral or pleasant, she replies on the same day. All she offered was free 2 week added to the end of the contract. I would have settled if she replaced my fob at no charge to compensate for the lack of communication on their part. I have to say I am not satisfied with the fact it went to collections without being consulted. This is not the customer service I was sold on by the gym when I was signing up. Now with covid restrictions. My monthly rate is based on the fact it is 24 hour access which now is not. I am all for the booking but adjusting the fee to reflect the fact they are no longer 24 hours would be fair. However, I do have to say they responded to COVID restrictions quickly and safely. Decent amount of communication.

Kaitlyn Doorn

Wow!! I couldn’t be happier being a Gold’s Gym Member. The facility is huge, sparkly clean, and has the most welcoming and professional staff to help you with all your needs. Huge shoutout to the amazing Gold’s staff Noz and Nicole for always helping and motivating me throughout my whole experience at the gym. It makes coming to the gym so comforting and fun knowing you’re surrounded by professional and incredible people. The booking system is so easy and awesome. I have always been able to get the time slot that I want and am able to cancel up to 10 mins before the session. Very convenient! I would definitely recommend Gold’s Gym to all walks of life and would say it’s the number one Gym in Vancouver and globally :)

Zarya Gutierrez Alexis

Do not go here! I’ve been going for 2 years and can’t bc of covid restrictions and they’re charging me for a gym I’m not even allowed to use. I’ve contacted everyone to try and get my membership cancelled and I’m being ghosted. They don’t care about their customers and just care about $. Please do not go here !!!

Anuj Parke

I had been training on and off for over a few years and felt that I had reached a plateau stage with no significant results. I decided to join Gold’s Gym and was met by Mirthy for my free personal training session. My first session with him was quite an eye opener. This guy helped me understand the concepts of weight loss, calorie tracking, building strength, endurance and muscle gain. I could already feel that he genuinely believes in helping and transforming his clients. So I decided to take PT from him and I am so glad I did it. Not only did I lose fat within 3 months, I gained so much strength and muscle too. I sincerely thank Mirthy for his genuine support and guidance throughout my journey. He was always ready to help and change his schedule based my ever changing work schedules. Hats off to you Mirthy. ????????

Karan Parekh

Brand new great-quality equipment! They do a great job keeping the gym clean, safe and meeting all COVID restriction guidelines. Love the staff - super helpful and supportive.

V Jagpal

My second home. This place should have 5 stars, thanks Noz & the whole team for keeping the gym open & safe during these challenging times.

Ted Williams

This Ryan employee likes making fake accounts and giving himself positive reviews. For an accurate reflection of the gym—from an actual customer—read below: Unreasonable cancellation policy, particularly during a time like COVID-19 where reasonable understanding should be the case.

Chenye Tan

Mirthy Cheung is a very good and professional trainer. I train with him for 18 month now. He bulked me up from 67 kg to 82 kg in 5month. And now I’m working on a shredding program with him. He is always on time and focus on my plans all the time.

Cam Collins

I highly recommend sourcing out other gym's as Gold's Gym has no problem changing the terms and conditions of your contact with zero repercussion on there part. The level of Customer Service at the store level is negligible as they just push you up the corporate ladder at which point they will only deal with you in email format which to me is unacceptable when your dealing with a dissatisfied customer. I suggest that my fellow gym enthusiasts get a lawyer to read the contact as they have no problem changing it or take the route of sourcing out different gym's that have a more acceptable ethical stance on doing business. Either way, Gold's Gym will never get another dime from me outside of the $299.00 cancelation fee. As well, there won't be a single person in my travels that won't have the benefit of how Gold's does business.

Suzi Bergin

Professional, clean , well spaced gym with friendly motivated staff. A great environment for people to workout in from all levels of fitness. I wouldn’t want to work out anywhere else. Keep up the good work.

Yvan Richard

Quality gym, good equipment, good staff, as well as clean! Always a good time.

J S

I love the friendly staff, equipment and classes! My all time favorite class is the cycle core. It's intense but Jean makes it fun. The staff aren't pushy and all about sales compared to Steve Nash. I usually go to the women's section around 8 am during the week day and it's not crowded. I'm truly grateful to have found this gym. :)

Brock Ranta

Seems like it will be the best gym in Vancouver

Ore Agbebi

Great place to work out! Very inclusive. Friendly & Professional staff. Huge shoutout to Jessica. She was quite instrumental in keeping me motivated!

Emma Livingstone

I recently started training with Raven and I can’t express how much I am loving it. She is so knowledgeable and she also knows when to push me. I also appreciate that what she’s teaching me is making me more comfortable to do more than just cardio at the gym.

Jeremy Luciano

Terrible gym. Terrible service. They originally said they were a 24 hour gym to which they then changed that. I then went to cancel my membership since i am only able to work out late nights. The cancelation was a headache. Took about 5 months for anyone to get back to me and cancel it all in the mean time i was getting charged for a membership i wasn’t using. I feel like they do this in order to scam members who want to leave out of a few more months of payments. Very shady business practice. Would give them ZERO stars if i could.

Robowsky Jetson

Mirthy thorough with explanations and very motivating trainer.

Alan Merriman

Great gym, great equipment, great staff. Recommend!

Joe Casson

Great gym space kept clean and functional by great staff

Aylin Eti

Ali was fond of Gold’s Gym from the very first day. He liked it even more when he started to train with Mirthy Cheung. Mirthy first listened to what Ali wanted and then built a program for him. Ali was very enthusiastic to train with Mirthy. He misses the sessions very much! Thank you Mirthy and Gold’s Gym!

Bawi love

I love this gym because it's clean and it's bright... the Tecno gym equipment are amazing.. they keep me motivated.. I can't afford the trainer but the equipment makes my fitness journey easier... I also love the App.. I use it to record my workouts so I can go harder than last time.. ????

Kevin S

Ryan, the Manager is a professional with excellent service. Fast communication responses and solution driven. Overall the gym runs efficiently, with well trained and friendly staff, equipment repairs are done with minor downtime.

Holly Colbourne

Nice gym, been going there since it opened. The infrared sauna is tiny, haven't really used it even though it was supposed to be a selling point. There's tons of equipment so you usually don't have to wait too long. I wish they would reorganize the women's area for weight lifting though, it's way too small (get rid of some of the cardio machines) and the janitor is always going in and out hitting people with the door which makes no sense. (Why doesn't the door open inward instead of outward where people are trying to workout?)

Ilan Garmaise

DO NOT SIGN THE CONTRACT. This is one of the worst experiences I have had with a company. I have given them multiple notices to end my contract already. They charge you crazy fees for everything. If you want to put your account on hold they will charge you $26 plus tax initially and then $10 thereafter. You are paying them to not use the gym. They even charge you $50 to transfer over your contract to someone else. THE WORST OF IT ALL is that they extended my 2 year contract by 3 months because of the mandatory shut down. Then they threatend to report me to a collection agency if I do not pay them. This is not a gym membership, this is the mafia!

dylan hernandez

Blown away with this Johnny V guy! great attitude and even better charisma

JC Shaw

I have been training with Vetri for only a short time but I am already seeing so much progression and improvement in my form, abilities and appearance. His help with my nutrition in addition to training has enabled me to make sure my entire fitness journey is on the right track.

Janet Arntzen

Very supportive and professional staff, a friendly workout environment and CLEAN!! I enjoyed the ladies only area as a newbie.

Greg Johnston

The staff is always friendly and cheerful, even @5am which is a great start to the day. The facility is always clean, machines are rarely down for any period of time and there’s ample room between stations to navigate without fear of tripping over someone. The facility has a good mix of free weights and machines so there’s always options if the bench or machine you wanted to use is occupied. If you live within a 30min drive, this gym is well worth the commute. Also, a 1-time parking pass fee for free parking on the west side in a secured facility is a bonus!

Spect Ator

The gym is a disappointment. The limited amount of equipment for muscle building is evident during the morning and evening periods. Even during the quiet period of the day, there are few machines and/or equipment for abs or arm building. In regards to the energy and friendliness of the gym, it is a disappointment as well. The staff were all smiles and glee when they were enticing people to join, but as the weeks dragged on, I noticed that some of the recruiters were less friendly and somewhat unapproachable when acknowledging me when passing through the gym. The gym members, well...they are a whole new case of unfriendliness. I've been at another Golds for more than 15 years, and I have never experienced a group of unhappy and distant people at a gym. Since I've been here for about 3 months, I've already experienced members barging into my space and claiming machines that are reserved by themselves to behaving unfriendly. Clean and modern looking...and a very friendly and noble staff named David who regularly maintains the gym. This is not a rant, but constructive criticism towards making a gym facility more accommodating to the exercising needs of members and the people who can improve the energy to something more positive at the workout experience.

Georgia Georgia

Got a low immune system disease and requested that my membership can be put on hold since I can't attend gym at the moment. They are giving a hard time. They don't respond to emails, not even the general Manager.I They keep charging fees that are not specified on the contract, etc. I am very frustrated.

Célia L

Best gym in Vancouver by far. So spacious with new equipment which is a truly hard find for the city. Had a great introduction to the gym as well with the incredibly friendly and helpful Jessica, who is always available to help with anything, helping me find the best package for my needs. Can not recommend this gym more.

Amanda McNally

I am currently a gold’s gym member, wanted to inquire about transferring my membership to this location as it’s closer. Sales rep tried telling me they’re two different businesses because they’re owned by two different people. I don’t care! You’re both Gold’s and both under the same corporate umbrella. To me it just looks like typical gym owner greed. He actually suggested I simply pay for two memberships - both for Gold’s. Give me a break. Find a better business model.

Shane Kelliher

One of the best gyms in Vancouver, staff are true gym staff - helpful and knowledge (not sales reps like they are for gyms such as Steve Nash). Would give 5 stars if there were more squat racks, currently 3 of them, always taken even during quiet times of the day. There's Enough room for one or two more racks, would make this a much better gym.

Benjamin Asuncion

This gym was marketed as a 24 hour location when I originally joined. While I can appreciate COVID related challenges, a number of other gyms that were 24 hours (ie Anytime Fitness) have resumed normal operations and this gym still has restricted hours. Bait and switch.

Eva Starr

So happy I joined this gym. So clean and staff actually walk around and care about their facility. Staff and management address us by our names. Everyone gets their own sanitizer bottle. There is an actual cleaner . Cleaning supplies are always available. When supplies have run out, it is replaced within minutes. I feel so comfortable being inside this place and I am so grateful I have a clean gym to work out of leading up to my competition! Props to Noz and the West Broadway Team!

Mhonika M

I will put one star because I can't put 0. I signed here because it was 7/24 hrs, I used to go very late, now how they no open like that (what I understand), i can't use at all but still I have to pay and if I put in hold, later I have to pay more and extra fee for putting in hold. ???????????????????????????? almost i one year doing that. so dum right ?

Cristina Faralla

My 5 stars review goes to the gym and to my PT Raven! I started my journey towards a healthier and more fit me one year ago and I couldn’t be where I am without Raven’s training. From the first day Raven understood my goals and my needs and helped me meeting them with passion and patience. She strives for progresses not for perfection. She thought me to be consistent, patient and kind to myself. She believes in me even when I don’t and always pushes me to the next level and to give more. I have seen a huge improvement in my body, my weight, my approach to the gym and my techniques since I am training with her. She is definitely a lifestyle trainer and I wish everyone can find their Raven and let their transformation begin!

Vanessa Kahwaji

I love Gold’s! The staff are so friendly and approachable, especially Cy. But everyone there is amazing. The spin classes, pre-covid of course, were my favourite. They were better than any other spin class I’ve been to!!

Kiru Sri

Johnny V was very professional, approachable and honest. He highlighted everything that was important and impressive about the gym and gave me the best possible price. Go and see him if you want outstanding customer service. Thanks again Johnny!

Francisco Diaz

It is obvious this gym is beautiful but the staff are truly the people you want to have when it comes to fitness. I recently lost my headphones and after reaching out to Dale (operation manager) he launched an investigation. After checking cameras, asking the staff, going back and forth with me on the story and timeline of the possession, almost 3 weeks later, my headphone were found. Dale went above and beyond for a member he does not know and handled this with professionalism. Highly recommend this gym. Not only for the equipment, but also the staff.

Mason Woochuk

Clean, well organized and good equipment

Alex Diov

This gym I pay for it every month is getting dirty and dirty All unique machines we use everyday becoming dusty and nobody cares about it The stairs coming from underground parking never get cleaning services at all The girls on reception is not even say hi ( today March 7/2020 in the morning) If it will be continued by not spending money for cleaning services I will continue to leave 1 star review The management is Ok

caz kasher

I just signed up recently and so far this gym has exceeded expectations on every level. Great customer service, super clean, beautiful new equipment, and parking too! I couldn't ask for more. Huge shout out to Ryan Snelling for helping me sign up, making me feel welcome, and going out of his way to ensure my experience has been top notch.

Senja Larson

Do better, Gold's. Changing the terms of the contract without flexibility is unacceptable. The financial and contractual stress has taken every ounce of joy I ever got from working out at this gym. Be better.

Zed-Ola Myers

Love coming here! Great atmosphere, friendly engaging staff and Noz the GM is the best! Very clean, Covid safe and respectful members. Two thumbs up!

Lyn G

The west broadway location is always clean and well maintained. The staff members are very helpful and friendly. I have spoken to the manager, Noz Kazemi and found her to be so outgoing, friendly and most importantly passionate about her job. In my opinion she is a great representative to the company because she is very helpful and knowledgeable. I would definitely recommend coming to work out in this location.

Henrik Shields

On November 28th someone who was supposed to open at 7 (7am slot) came in 45 mins late. They should be the one giving us 10 dollars for the late fee

Beauty/Body By CBD

This place is always clean and always a good vibe. Things have been extremely difficult post Covid but this place manages to consistently maintain its cleanliness and uphold its customer service. I see the negative reviews and it's mostly about money as if people have some sort of entitled expectations of getting out of contracts just because it's "a gym". Can you get out of your mortgage as easily? Can you get out of your car lease as easily? And if you do, you pay a penalty. Get over it Vancouver. You want an honest and clean facility to exercise in, this is the place for you! Thank you Gold's!

Anita Wong

Not many people can get me out of bed before 7am but working out with Raven has been a great experience for the past few months. Raven is a fantastic personal trainer who always motivates me to train harder. Her personalized workout plans are challenging but fun and has helped me improve my form, gain strength and achieve my fitness goals. I highly recommend Raven if you are looking for a trainer - she is the best at Golds!

Rick Wang

I have been with Mirthy for over a year now, and he truly upgraded my lifestyle.

TheQreativeQid

Always a great experience every time I swing by! Everyone is respectful and all the protocols and sanitization are always on point! Pleasant customer service and Cy at front desk is real welcoming and has great energy! Couldn’t ask for more! Thanks again Golds!

Andreas

Love the club, it's really well managed.

Lina White

Visited Gold's Gym and was shown such great care from all of the staff there, especially Margarita (not sure if I spelt her name right). Such a great gym will definitely be going back!

Jake Starheim

Golds is an elite fitness facility with motivated members, friendly and knowledgeable staff, and a perfect location right in the middle of Vancouver. I tried many gyms in Vancouver that were simply just satisfactory before Golds opened up and I couldn’t be happier with the gym quality. If you are serious about fitness it is the only credible option in Vancouver.

Ashley Peralta

I was having issues with my multi club membership and Ryan was there to assist me instantly. He was very profession, nice, and even checked in to make sure that I wasn’t having anymore issues.

Sanaa Jalal

I have been a member of this gym for the past three months and I am very happy with my experience. All the staff very nice and helpful. I have also been training with a coach her name is Grace. She is the best. I never thought that one day I will be able to attain this level and improve my fitness level this much. Thanks to Grace

Bradley Pottle

Clean and well-thought-out atmosphere. The staff are friendly and have made an effort to remember me by name.

Renée Celeste

Nice and spacious & lots of great equipment

deepak sharma

I wanted to cancel my membership and got a meeting with someone named Jinesh on the next day. Must say, incredibly intelligent dude who explained me my membership account on zoom(loved it), got to see my account when he shared his screen as I didn't knew certain charges. Incredible service

Riley Hauptman

Clean gym. Friendly staff. GM is very helpful. They are taking the extra cleaning precautions as opposed to there main competitor.....* cough fitnessworldcanada cough* Just wish it was bigger but one day!

Gra Ngela

Avoid signing any contract with this gym. There is no need to be a member at this gym, find another gym. I am considering taking this to small claims as a start: to fight the changes made to the contract (placed on hold during COVID with no authorization -- if it is you that wants your contract placed on hold rather than them putting it on hold, good luck!) Now, the fact is that we are still paying full price for a gym that is not open 24/7 and requires online sign up for access. This is not what we purchased and signed for. Truly, just do not bother with this place and thank me later for the money I'm going to save you.

Jackson Noah

Well-equipped, clean and spacious. Plenty of free weights, enough power racks, 2 Olympic platforms, basically every accessory machine you can think of, and a giant cardio section (if that's your thing). Worth the 5 star review - however I have not attended any classes or PT sessions; if you need guidance in your workouts, your experience may vary.

Matyas Hahn

Unreasonable cancellation protocol especially for a gym that’s well over capacity during times of COVID-19 where working out with a reasonable distance isn’t an option. They would not honour a cancellation two months early from a contract, when I moved to North Vancouver where the average commute is 30-45 minutes because it doesn’t satisfy their criteria for 30km distance. It’s not reasonable to expect someone to commute for that amount of time when no alternative is offered as far as clubs in North or West Vancouver. Do not sign up here. Way too busy during any time to properly work out, and predatory membership agreements.

Tosh Hahn

Taking advantage of the pandemic. Recruiting new memberships when they have no way of accommodating their current members. If you’re a fan of paying for a service you cannot reasonably use, sign up here.

Matthew McDonagh

So far so good. A few kinks need to be worked out but they just opened...

brianna thompson

I had personal training with Raven! She was awesome and always looking out for my best interests! The gym itself is well set up and had great equipment

Henry Huang

Nice facility. Johnny V. was very helpful.

Tanya Parker

A wide variety of updated equipment and staff is extremely helpful and friendly!

Greg Yoshida

Signed up for the gym 2 days before they closed due to covid restrictions. So basically I paid $150 for 2 day of gym access. I can accept this however when I tried to give 2 weeks cancellation notice (not sure why they require notice other than to extend your contract) they stated that I was not allowed to give cancellation notice during covid closures and I would have to wait for the gym to reopen months later and give notice then. Basically saying I still owed them more money after already paying $150 for 2 days. These people are borderline scammers who made up new rules due to covid to try to get more money from me. I would recommend everyone stay away from these shady people.

Nicolas Fischer-Schmidt

Shout out Cy

Ashly McKenzie

Very kind & understanding of people's individual needs.

Brian C

Good gym and equipment, and happy with covid protocols. I've been training with Vetri for a month, and I already feel like I'm physically stronger than before. I've neglected physical fitness in the past and he's really helped encourage me to come to the gym more, build a habit of exercising often, and taught me how to train with the right posture.

gurpal sekhon

Amazing gym facilities! Clean and lots of equipment without having to wait for it.

West District

Was able to drop in for a workout on the weekend, and staff was very kind. I was able to get a walk through and a nice workout. Loved how clean it was in there, thanks to Savrina at the front desk I will be looking forward to register with golds in the future

Taylor Philips

Staff is amazing - super helpful and friendly! The gym is always very clean and well taken care of! Great vibe and layout. Throughout the pandemic I have felt very safe going to Golds West Broadway. The staff is very diligent with their protocols and following guidelines.

Richard Zhang

This gym is so perfect！！！

Mitch Kinna

good variety of equipment and clean. what more can you ask for from a gym :)

Melica Imani

Worst customer service and gym by far, I’m on a two week contact which means paying 25$ every two weeks and instead I end up getting charged 45$ every couple days, then when I ask to speak to the manager they suddenly aren’t available ????????????????????

Shayan Ghorashi

Great equipment, traffic control, cleaning, over all great experience and worth your money.

J B

Unlike other gyms such a fitness world where the mask policy is that u have to wear the mask except for when actually exercising, at this Golds u have to leave the mask up even when working out, i had staff make a scene and call the cops on me for not having the mask up while i was doing crunches in the corner of the gym with nobody anywhere near me, the lady who manages this place is embarrassing

Zohair S

Solid gym, looks and feel brand new! Theyve got their own personal training section as well, I got the PT manager there (Jean?) to get my friends in the gym!

Zohair S

Solid gym, looks and feel brand new! Theyve got their own personal training section as well, I got the PT manager there (Jean?) to get my friends in the gym!

Jacob Hoskins

Great gym. Feel comfortable working out here during a pandemic because of the health and safety practices.

Devon Sullivan

Staff are always very helpful and management have, on numerous occasions, gone out of their way to help me with booking during the pandemic.

Shawn Edward Womacks

Very clean Gym with all the equipment you need for a balanced workout ????️

tomoki yamasaki

The staff are always friendly and professional. They also handled covid very professionally. Always very clean.

Ashkan Ahmady

Although my plan was not extendable, they extended it because I was injured in an accident!

S Lueck

Always a great experience interacting with staff and am always happy with their COVID policies.

Joel Robinson

Friendly staff, especially the GM Noz... She is amazing, truly cares about people.

Nelson Koltunoff

I was training with Mirthy for several months and working together was very productive, thanks to their professionalism and dedication, I achieved my goals in a timely manner.

Khrisa P

If you are looking to REALLY lift , this isn’t the gym. Fitness world is a better gym ( at least in Vancouver area ) for that. If you are looking to just do cardio, or are new to fitness this is fine. For the amount of money and number of members they have coming in on a daily 24/7 basis , the equipment although all brand new are more about “looking pretty” and less about the actual usage of it ... in other words the gym is nice visually , but at the basis of it is not a real training gym.. not very high quality machines but they do look aesthetically pleasing . This is More just for someone who’d like a nice looking gym , but I’d go to Equinox downtown instead if that’s what you are into.

Alex Landin

Make no mistake, Golds Gym is optimized for one thing — to wow you into signing up, and then extracting as much money from you as possible. My membership was restarted automatically MULTIPLE TIMES during COVID. They do not care about their members, they want your money, that is all.

Nicolas Berron

Amazing Gym, always clean, great environment and great employees

jessica brawn

Friendly staff. Good location. Spacious. Clean. Machines are always maintained.

Andrew Goodwin

great facility, very clean. only con, is the annoying personal trainers, whom lurk like sharks trying to get you to sign up with them. And they ain't cheap. Good staff especially Johnny V

Franziska M

Always clean, always well attended. Nice knowledgeable trainers. bring a jacket though, the AC is really cold.

T J

Good local gym - thanks for your guys' help

Achintya Chandwani

Johnny was extremely helpful!

Maddie Negrey

Savrina was so helpful!

P T

I've been lifting since I was a teenager in high school and never had a personal trainer because I never thought I needed one. Just up until last year, fall, when I joined Gold's, and did a free session with Mirthy(recommended by Jinish), was when I decided I could use the help and knowledge of a trainer. I didn't expect much before the session, being an advanced lifter, I was surprised at what Mirthy was still able to help me with. After giving him the rundown of my routines and lifestyle, he knew I didn't needed much assistance, but still schooled me on things I lacked and never knew. Because of the great experience and wisdom from him, I decided to give personal training a chance. We did a body scan and he gave me a program to do and I've gotten bigger and stronger since then. I'm very pleased and happy with my results. Im still working on mastering this program before I return back to Mirthy for an update/new plan for improvements. I wished the gym was a bit bigger though but overall its great with great staff. Thanks Mirthy & Jinish!

Kyle Murdoch

Great equipment, good atmosphere

Jim Pattinson

VERY VERY bad service. I wish i could attach the phone call recording Still selling memberships and never awnser the phone even though theres like 5 staff at the desk at all times. I would concider looking for other gyms. THIS. IS . NOT. THE. ONE

Luke Fraser

I had an excellent two months of personal training with John. I felt like he listened to my needs, pivoted when necessary, and introduced me to a wide, creative suite of exercises to meet my goals. I feel much more confident organizing and completing my own workouts now.