Reviews of Gold’s Gym University Market Place (Gym)

Hailey jackson

Great gym filled with really kind, friendly people who always make you feel welcome.

davinder sangara

Lots of room and distanceing and cleaning all the time,very helpful staff as I've been a crutch for 3 weeks and they make sure I get in through the emergency doors connected to elevator. Thank you.????

Alexander Monegro

While I've had mostly terrible experiences with Gold's in the past, I have to commend one of the managers there, Christina Shellard for being not only very pleasant to deal with but for being focused on finding a reasonable solution that worked for me. While I would recommend you don't get an account with Gold's, I did want to say she was great.

Willee Bowen

I just started a free 14 day trial membership. One of the staff kindly showed me around the facilities, and what the gym provided for group classes. The gym was very clean, was well organized, had a lot of good free weights and equipment, and was not too busy (albeit, it is the holidays). Great place overall; I just wish there was more free parking close by.

alvin valle

One of the Best Gym's I've worked out. The staff was really catering to my needs and was polite and understanding, when I asked for help on how to use machines, the PT staff, (I think his name was Jorge) was helping me use equipment I was not familiar with. Would definitely come back for a workout next time I'm in town.

Caroline Pengelley

Ariana has made my first personal training experience absolutely incredible. She helped to identify numerous muscle imbalances and both supported, and pushed me in the gym. Her training program allowed me to improve my form, and gain strength and confidence. Ariana is an incredible addition to the gold’s team and I am so grateful to have had knowledge and expertise to support my fitness journey.

AJ (Noface)

Just signed up last week and i absolutely love Gold's Gym, I've been to gyms since 2000-01 (Fitness world before it was Steve Nash, YMCA, etc) And this one is by far one of the nicest Gym's I've been too and with Covid times it's insane clean and such a great staff! They're super friendly and Kyle is awesome! I'll be recommending others to join also, Cheers! :-)

Joey Limmena

I’ve been going to this gym for years and more recently, signed up for personal training under Nathan Godden. With his help, I’ve been able to overcome a plateau in my fitness journey and improve my overall performance. I could not have asked for a better trainer.

Michael “haans” Lee

looks like they changed the GM of this place, as for the atmosphere it's definitely only for UBC students or alike, everyone looks like a model so its quite intimidating but they have a groupon deal for a month so give them a try their machines look promising although there are only 2 squat racks...

Graham Douglas

Great equipment but this membership is so shady and confusing. I was given a 'free' offer that required me to sign up for a 2 year membership. The cost of the membership changed 4 times based on who I was talking to by hundreds of dollars. I really want to go to this gym but the membership system is insane, shady and confusing. $80 card processing fee? $150 signup cost?

Carol Chiu

Staff who really care about your personal healthy goal; friendly, passionate and enthusiast.

Heather Campbell

I love training at Gold's University Market Place! The facilities are always clean and the staff here are always welcoming. Training with Ariana as my PT has played a pivotal role in achieving my own personal fitness goals. Ariana tailors my program to my needs and is constantly challenging me, training with her has certainly developed my confidence in working out at the gym. Ariana is awesome, highly recommend!

Zhenfei Hu

I have been here most a year now. The environment is good and the staff is always helpful. Normally I come to gold gym for treadmill and there is always a place for me, not crowdy at all. Really enjoy the time running at gold gym. Regards

Sophie Berger

I love the equipment the facility has to offer, as well as the quality of its staff. PT Sasha Duncan is extremely helpful and definitely pushes me to achieve my best!

Brandon Symmers

Golds ump is a great and welcoming place to workout and their personal trainer Ariana has helped me so much with my fitness journey. She listened to what my fitness goals were and together we crafted a workout plan that was realistic and really well thought out.

motaz adam

Stay away! i don't even know where to begin to describe how horrible this place is. I also was called in for a "free month" and pressured into signing with promises that i can cancel anytime i wanted. Horrible customer service. They are liars and cheats and i'm so angry i can't even write properly. I'm still getting charged even though i cancelled within the 10 days from the agreement date! Thank god i asked for a signed copy from the employee. I went to talk to the manager, who as i was telling him about what his employee told me when i signed up and when i cancelled, just laughed and said, "i don't know why he said those things". I'm forwarding that cancellation note to my credit card company as the manager has showed that he doesn't intend to cancel my contract. This place is horrible. Stay away seriously. It needs to be shut down. EDIT: So the problem has obviously been resolved by now. Why it took multiple visits to the gym where the manager denied any issue with the contract multiple times, i don't know. Actually I do, they're liars and scammers. I just came back here to update my original post. Do not sign with them under any circumstances. The other Gold's Gyms in the Greater Vancouver Region have failing grades with the Better Business Bureau and they're owned by the same person. Many unresolved complaints, horrible customer service, hidden fees, lying employees and managers. 4 months it took for me to get my refund back, and one whole months of visits to just to talk to the manager. Couldn't he have resolved it in the first visit? No, because he tried to lie to me and convince me that i wasn't within my right to cancel. Luckily, i had my contract and there was one good employee who helped me out but he was let go early on in the process(for actually being truthful with customers?). Avoid this place, it's a piece of crap. Also, all the good reviews on here are obviously fake and made by employees of Gold's Gym.

davinder sangara

Lots of room and distanceing and cleaning all the time,very helpful staff as I've been on a crutch for 3 weeks and they make sure I get in through the emergency doors connected to elevator. Thank you.????

Dirk Haupt

Very pathetic underhanded marketing gimmick that tries to sign you up for membership without you knowing. (Granted this is for the old management pre-2014, but I never got to vent so I'm afraid you're still stuck with this review unless I one day see something better)

Geo Vslrs

Usually very crowded by UBC students! Some of the personal trainers are really arrogant (don't even give u the simplest advice for free!) If there is not a really good offer (less than 50$/month) don't even think about it! The parking spots for Gold's downstairs is usually occupied...

Eric Ginter

Terrible place. Snobby staff. Over priced, contracts are BS. They try to rip you off and have no customer service skills. I will NEVER EVER go with Gold's again. Stay away from this place.

Ella Wong

Super conveniently located next to UBC. The group fitness classes are awesome! I love the friendly and motivating atmosphere, and the great community of people I've met in classes. Group Ride and Group Power together have gotten me stronger and leaner, and I always leave class with a huge, sweaty smile on my face :)

Bessie He

This is a very warm and welcoming gym. Most of the clients are university students or people living in the neighborhood. Both the staffs and clients are so friendly, making the entire environment comfortable. Talking about PT, I have been trained under Ariana’s instructions for the past two months, and I absolutely love how professional and inspiring she is! I wasn’t new to gym and I was trained under two different PTs before. Comparing my past and recent experiences, I think Ariana is the type of PT that truly spends time planning out systematic schedules to fulfill clients’ needs rather than throwing random stuffs from days to days. Since day 1 of the training, she has already awaken my muscles and strength for compound exercises which were scheduled weeks later. She is able to provide easy-to-follow instructions and detail suggestions for further improvement. She definitely pushes me to challenge myself more. I couldn’t be able to imagine how much I have accomplished within such a short period of time. I used to go to gym just for the sake of “health” and I struggled mentally every single time. However, I really enjoyed my times working out in the gym this two months, and even looking forwards to attending specific “interesting” sessions haha. Overall, if you are looking for a PT who is both professional and fun to talk with, I would highly recommend Ariana to you!

Jason Suyama

The facilities and equipment always feel clean and well-kept. The staff are very friendly and are always organized. Overall very satisfied with my membership experience!

Woo Hyun Choi

I've been going to this gym a little over a year now, and people who work here are always nice, kind and helpful! Especially Kyle is a manager who is very professional yet easy to communicate with. There are equipment for powerlifting, bodybuilding and weightlifting. 4 racks, 3 deadlift platforms and 2 benches, 2 incline benches so there are plenty of spots to train compound movements such as deadlift, bench press and squat. During the covid times, the employees here are doing the best job maintaining the gym clean and safe place and they are following the protocol rigidly. Trainers here are super knowledgeable and professional as well!

Andrena Hilder

As a representative for UBC Mental Health Awareness Club, we are very appreciative for the support and donations we received for our Reach Out and Run fundraiser from Gold's Gym. This event generated money for Mood Disorders Canada, and we could not have been so successful without Gold's Gym. UBC MHAC appreciates Gold's Gym involvement in the UBC community!

Olivia Dong

All of the staff and especially the managers Sam and Kyle are super great and ive had nothing but amazing service! seeing them every workout is the highlight of my day!! Ariana Zandi is one of the best trainers out there and I really enjoyed training with her! She really connects with her clients, pays attention to your strengths and challenges you. Love her will definitely train with her again :)

Maureen N

Rock on ???? Excellent gym set up and classes are excellent. So convenient - bus access super easy and everybody friendly. Something for everyone

Nam Hee Kim

More of a stereotypical Korean health club than an actual Gold's Gym. The trainer/staff who gave me a tour yesterday had no knowledge of serious lifting. I asked if I can do heavy deadlifts and he said "this is for deadlifts, not powerlifting. We don't allow powerlifting here," which just made me laugh. Simply frustrating and absolutely not recommendable. Should have known better once I saw that the gym is on the second floor of the building--who does that, seriously?

Tory Borsboom

This place is always clean and well organized! Their covid restrictions also make me feel totally safe. Best gym on campus by far.

Corporate Relations

As a proud supporter of UBC clubs and community events, Gold’s Gym B.C. is proud to be a Diamond Sponsor of UBC Science Undergraduate Society’s First Week Event. Gold’s Gym prides itself on enhancing the quality of life in all of the communities they serve while instilling the value of health and fitness, and they understand that this directly relates to the importance of educating and understanding health and fitness at the scientific level. They look forward to seeing many new and returning faces to the University Marketplace gym on UBC campus and at the First Week events! Thank you Milos Ristic for all your support and we look forward to working with you in the future!

Taylor

I’ve been working out here for a few months now. I can honestly say that I really enjoy working out at this gym, the majority of the staff are very kind and helpful, whenever I ask questions or have concerns they are quick to help. Their cardio machines are really new and easy to use. They have a good variety of equipment and I always leave there feeling healthy and refreshed. It is a super friendly environment and I find it easy to go to with little intimidation which I find a lot in other gyms. There are also less crowds than all of the gyms on campus, which is awesome!

Nathan Godden

Been a member here since the beginning of my undergrad at UBC - staff are friendly and knowledgeable, the facility is well kept. Members and staff create a motivating atmosphere.

Benjamin Ferre

A bit expensive but very professional, clean, and well-stocked.

He-Ping Lu

Why there is no zero? Pushy stuff and bad management. When you wanna talk with a manager? Sorry they cannot come to the phone right now. Why? Cuz... Before signing a lease, the stuff didn't claim the length and when you wanna cancel it? Never think about it. Definitely not recommend it.

Sophie Rock

Here's the deal... I've lifted at UBC for the past two years without even so much as blinking an eye in the direction of Gold's Gym. Today I stopped by for a personal training session with Bryan Wong (more on that later!), and was blown away by the gym. Super clean, tons of machines and weights, friendly staff... Overall, a super professional and fun environment! If you're looking for a gym with a little more space, a few more options, and a super motivating atmosphere - Gold's is the place for you! The location is also super fantastic: super accessible (with amazing open hours) and conveniently located. I did an assessment with Bryan followed by a two-hour training session, and let me tell you... I am beyond DEAD! Bryan pushed me super hard, motivated me a ton, and gave me a plethora of unique pointers to utilize in my future lifts. I am super excited to incorporate what I learned with him into my routine and ultimately get stronger! Definitely work with him if you get the opportunity - you won't regret it and your muscles will be thanking you later (even if it hurts in the interim). Overall, I had such a positive experience at Gold's Gym at UBC and would recommend it to anyone! Even if you're a bit skeptical, check it out! A drop-in session never hurt anyone - unless, you know, you like, actually injure yourself... (But with the super great staff present, that's not gonna happen! And also, know your limits and be safe.)

Aminah

Great gym! With lots of different varieties of equipment, clean and great staff! Highly recommend

J K

I moved to Vancouver while the Covid-19 lockdown was ongoing from Ontario. I wanted to get back to the gym ASAP. Gold's BC offered me a good deal in May for multi-access across all Gold's Gyms in BC, which would activate once the gyms were allowed to reopen. I first used the West Broadway facility before the UBC location reopened. The UBC location is great. It has everything I need. The staff are friendly. Not hard to register a spot (right now you need to make a reservation to workout), since the location isn't crowded. I think the company is doing pretty good considering the circumstances.

Shriya Chamarty

I love this gym. The staff is so welcoming and the facility has great equipment! A great place if you are looking for Olympic weightlifting platforms!

Matt Sch

Great gym, always clean, with friendly staff and a wide range of equipment! I bought a membership about a year ago and it has been worth every penny.

Yuankai Guo

Worst gym ever.

Samantha Gazley

Great gym over all. Golds Gym UMP is very clean and COVID safe. The gym has a variety of equipment to offer the members. Not to mention, the staff are wonderful!

Tighe Andreou

Fantastic facility and staff. Amie and the rest of the gang do a great job in providing a friendly atmosphere in which it is easy to reach your goals and succeed. All in all, one of the best gyms I've ever been to.

Saud Lingawi

Great gym! Was my home gym for four years, great staff and always a positive experience. Very impressed with the new COVID protocols.

Maggie Ching

I’ve been going to golds for a couple months now and one person that never fails to say hello and ask how my day was, and genuinely care is Alex Savanovic. He consistently carries a positive attitude which is contagious and motivates me to smash my workout every day :)

Matthew Graham

Samantha Strebchuk (General Manager) went above and beyond to help with a very particular billing situation. 5/5 Customer Service. Thank you.

Kassandra Van Vliet

I've been a member since 2017 and I can definitely say that Golds UBC is one of the most welcoming environments to train in! The gym itself has such a great community and a huge part of this is due to their staff. Alex S. is there almost every time I go in and is always so friendly and welcoming. He always is able to answer any fitness related questions with constructive advice and is so motivating! His positive attitude and encouragements make my morning workouts so much better and it's great to see a friendly face. Overall, the staff here are absolutely phenomenal, the equipment is great and I am so happy that I have found such a positive gym environment that is also involved with the community at large! Definitely worth checking out!!

John Swanwick

Wonderful

Yongjae Lee

I think her name is Amie(?) but every time I've visited, I have always been greeted with a smile and with great customer service. She knew how to answer all the questions I had regarding the gym and was patient with me regardless of the number of questions. Really appreciated the help!

J P

Good equipment and good workers.

Jacky Xu

Great gym

Anderson

Gold's Gym has excellent facilities but falls short when it comes to the level of service provided. Staff are generally very pushy and attempt to swindle people into unreasonable long-term contracts. Avoid whenever possible.

Eric D. Jia

I joined the gym with 7 other friends over year ago and we have been working out at this location ever since. The gym is very clean and spacious compared to other choices on campus. The service has changed from mediocre to very satisfying ever since they brought new management to this place a couple of month ago. The prices became transparent and competitive, the issues I addressed were resolved in a timely manner as well. Overall I should say this is a very good and professional gym and will recommend my friends to come as well. - 2014/12/10 Eric Jia

Samantha Strebchuk

This Golds Gym location is a little smaller than other locations, catering to students and locals in the UBC area. UPDATED** Current letting 40 members in the gym at a time and no more booking system. Tap in with your fob and workout when you want! Live tracker is available on the website for each location. YOU CAN STAY up to 1 hours and 45 min during non peak times, 1 hours and 15 min during peak times. UMP's peak times run Monday-Thursday 12-730 pm and Friday Saturday after 12 until about 7. Sundays are mostly dead. Front desk staff track your workout time when you check in and will give you a heads up if they have a line waiting and you need to exit... You can always tap out, jump back in line and workout again tho. Cleaning is on point, compared to other facilities the team uses a cleaning log to ensure every 15 MINUTES different areas of the gym are sanitized. It's still mandatory to wear your mask inside, so come prepped with an active wear mask rather than a heavy cotton one. (you can buy viral off Golds Gym branded masks at the front desk) They also now sell a variety of Golds Gear, visit the website for more info and pics :)

Cal Crozier

I've often struggled with committing to a workout space due to my complicated relationship with the concept of exercise. I related my concerns when discussing whether or not to sign up for a membership at this gym, and my fears were promptly alleviated. Cassandra calmly talked it through with me, inspired me to take the leap, and we came to a mutually beneficial conclusion. I am now quite excited to improve my fitness and improve my overall temperament towards exercise!

Arman Shafquat

Great equipment and a generally well maintained gym. The staff are helpful and friendly. A bit pricey compared to a community centre but well worth it.

Emme Lee

Super friendly staff!

Lavnesh Kadam

Super nice layout and everything I need is there, one of the trainers Sasha Duncan was extremely helpful and super accommodating. It was so much fun to have her around to help out!

Nina Melwani

Great gym, VERY welcoming employees and super easy to book and workout during covid!

Greg Willett

Nice gym! Has most equipment you'd ever want/need. Would love an area for medicine ball work without making an abscure amount of noise though. Pricey enough unless I'm used to Ontario prices 279.00 plus tax for 4 months seems steep but very new equipment and lots of options. Free parking with membership and haven't had issues with the limited space reserved yet. Place does get busy with students but mornings are not as bad! Great staff and atmosphere in the gym.

Omar Mahamoud

Gold's Gym is the first gym i went to that I felt comfortable in. The staff is great, always there if you need anything and the environment is really welcoming. Can't reccomend it enough. Special thanks to Cass.

Thibault de Wit

Went to this gym throughout my time at UBC and still going to this day. This gym has everything you need: free weights area, guided machines, cardio stations and a studio. The staff is always welcoming and friendly, the PTs are knowledgeable and Kyle the manager is always making sure the operation is running smoothly. They have also doubled down on cleaning and sanitization amid COVID and the additional precautions they have taken to prevent the spread of the virus definitely make me feel safe working out there. Best gym in the area by far!

Martin KO

Lousy equipment, smells bad, receptionists are extremely incompetent. Their level of IQ combined with the hard selling tactics really make it a consumers' worst nightmare. The classes are good - but sometimes overcrowded. There isn't a lot of variety in the group fitness schedule. Don't waste your money.

Casey Era

Gold's on campus is a great facility for any fitness level. I train there 6 days a week and the equipment is always clean and available and the staff are always friendly and professional.

August Pierik

Had Michelle for a number of personal training sessions, and she was fantastic! Highly recommend.

Shannon L

Great gym! Offers wide range of machines and weights and has proper covid sanitation protocols in place. Staff are all really friendly and time slots are easy to book, would definitely recommend coming here!

Valerie Friedenberg

Amazing gym and service????????

Jas David

Well, I agree to some of the reviews here. The gym has changed over the last couple of months. At least where I gym, the management is different and the reception is nice as well. The membership plans are far simpler than what it used to be. If you do not want to become a member then you do not have to. However, the gym has been a pleasant experience for me. Some of the equipment is really fab!!!

Chen Chen

Very friendly staff and personal trainer! I highly recommend Sasha

matthew barker

Great staff, great community, great gym.

Lara Khorma

What has definitely impacted my experience at Golds is having Ariana there as a personal trainer. She is the one person who pushes me to my greatest ability when I think that I'm not strong enough, she pushes me and motivates me. Ariana is undoubtedly one of the greatest assets to Golds and I genuinely would not be so determined on improving myself if it wasn't for her! Best PT!!

Roopa Reddy

Ariana has been extremely professional and kind as a PT. She works with my pace but also pushes me to excel. I would recommend her to anybody hesitating to start a routine. She keeps me on track!

Kristiina Oinonen

The classes are AWESOME!!! So much fun!!! Great workouts, great people, time flies by!!! Classes are for everyone from first day in the gym to super advanced as instructors give options for different levels! Get sweaty, make friends, feel good! Group Power, Centergy and Yoga are my favorite!!!

Enzo Breuil

Covid safe, accessible and friendly staff, wide range of weights and machines. Easily the best gym on ubc campus. The sessions are an hour and 15 minutes, which gives ample time to get a nice workout in. Also a wide range of times lots available from 6:30am to 9:30pm. 10/10 recommend !

Splash

They allowed 25 people each session when I signed up. Later they just increased to 30 people and each session is fully booked really quickly. I expressed my concern to the social distancing due to increased capacity, want to cancel the memebership. It took 4 days for them to reply to my email and told me to pay cancellation fee of $299 plus tax , which is ridiculous. Just really bad customer service.

Kamil Gin

The way this GYM handles memberships and contracts at times borders with fraud. They lock you in for a 2 year contract and don't let you cancel unless you pay a high fee. Moreover, they handle membership cancellations unethically and reluctantly - in my experience, I am still getting charged after explicitly requesting a cancellation twice.

Slobodan Milenkovic

The longer I went, the more I hated it: 1. Poor maintenance 2. Broken machines 3. Unprofessional staff which leads to no gym culture 4. Not being able to contact them I have spent 2 months in this gym and comparing to Gold’s gym in Japan and Russia this one does not deserve franchise license of Gold’s The machines that were broken in July when I joined were not fixed when I left the gym in September. Many lockers’ doors are hanging on one screw but no one is fixing it, no matter how simple thing it is. I had one incident when one trainer left her phone on the bench press and did not show up for the next 20 minutes. When she finally came- she said I have to move because she is using it ????. The most of staff are students who do not warn customers about the rules. Everyone is leaving their bags on the floor, no one is re-racking the weights. The weights are left on the floor. I paid for temporary membership for 2 months and I left Canada. Before leaving I asked them to confirm my CC will not be charged again. They could not confirm so they told me to email some manager Safana- I did it right away (4 days before the end date) and I never got a reply so I had to cancel my credit card to avoid mess with Gold’s. Two months costed 244 CAD and for that money in Vancouver you can get much much better gym

Garret

Great COVID procedures. Clean and good vibes. Great mix of staff and always friendly. Great if powerlifting, weightlifting, bodybuilding, or just being healthy; for all people.

Fernando León

Golds Gym is the best place to workout. It has everything: a great variety classes, top notch equipment and an awesome and friendly team of personal trainers that will help you with anything you need. They will give you all the guidance you need to achieve the goals you have.

Michael Newberry

I worked with a personal trainer here, Bryan for a few weeks. I felt that the gym offered a good selection of equipment, plenty of space, and seems to have many kind people working there. I'd definitely recommend the personal training sessions if you can afford to try them out, they help alot with learning technique for preventing injuries & do a great job of showing you new ways to train.

Chris Kelly

this exists?

Marina Milner-Bolotin

What an amazing place. The fitness instructors are so professional and positive. Huge thanks to Jen, Ella, Suzie and Janice for being such a hard working team. I love these classes. I also enjoed personal trainers i had here. Thank you Candice and Raven.

Ryan Snelling

Really impressed with Gold's Gym health and safety protocols they have put in to place to keep their customers safe. I work out here every week and love the environment.

Angelica Madura

I recently joined this gym! I have worked out at many gyms but I really felt at home when I started working out here! The staff is so friendly and they have all the equipment you need to get a great workout in. Perfect open spaces and their covid policies are superb. Thank you Golds Gym! Super good value!

Afton Hicks

Had a great first experience checking out this location. Cassandra was super upbeat and personable, and made me feel so welcome. I'm excited to start my fitness journey!

Bel Quirce

Amazing gym, makes me look forward to working out!! Began working out here as soon as the gym reopened in July and my experience has been nothing less than exceptional. The measures taken to ensure safety and cleanliness in the location are admirable. Thankful for the atmosphere and friendliness from everyone, both staff and other members, they make working out at Gold's UMP an absolute pleasure :)

Roy

Has been working out here for more than 5 years and the equipment is always clean. Mike Zhang helped me to get the best plan and has been giving me so many constructive advice for body building. Way better experience comparing to Bird Coop as there’s little to no waiting time here. Really recommend it to bring friends ????????

Hoger Abbas

Had a fantastic visit here thanks to Sam! Loved how friendly and welcoming she was to show me the facility while maintaining a safe workout environment.

Alisha Holbrook

Cassandra is so lovely to talk to, extremely helpful, and her customer service is above and beyond! I would highly recommend Golds Gym!

Yuhao Lu

Great gym. Recently added an Olympic lifting platform!

Natasha Dales

Was lied to and falsely signed into a membership agreement I was told was easily able to be canceled when I needed it to be, when in fact it’s not at all. No consideration for how many lies the person who signed me up the membership told me when it was time to cancel. Total scam of a gym and also don’t tell you even when your membership “expires” they keep charging you an auto renew month to month. Stay far from golds because they only care about money

Tyler Morton

Since it has been under new management since November, I have noticed a huge improvement in overall maintenance, management, and facility care. The machines are fresh and new, staff is very friendly and helpful, and I plan on renewing my membership once it has expired. Very impressed, would recommend this gym to any of my close friends.

Jessica Booth

Absolutely love the environment at this gym. Everyone is so welcoming and positive!

Bowen He

Horrible management. When you sign the contract, important details are not disclosed by the agent and you continue to pay for a membership for a month. VERY SHADY business practices, including ignoring costumer emails with medical documents and when called out straight up ignore the mistake. After using world heath, GoodLife, UBC REC and now this, I can confidently say you’re better off at any other gym. They basically take advantage of the lack of options for less crowded gyms near campus. If you do sign up I recommend reading the contract and ask questions.

Austin Kwok

When it comes to personal training, you go in with the objective of improving your physical health. At least that was my plan, but in training with Nathan Godden it’s been so much more. Not only does he cater a program specifically for your needs (a heavy emphasis on mobility in my case for working on set) but he’s always available for clear communication whenever I have questions. He’s helped in my progress through all facets of health and is a true professional I would never hesitate to recommend others go see.

Eduardo Mejia

Pretty tight during peak hours but other than that great gym. Gareth was very helpful with picking a membership plan.

Farhan Bhanji

Great facility. Friendly staff.

Mohit Lohia

Been a member since 2016. They just keep getting better every year!

Jackie Palmer

✨ Must try personal training with Sasha Duncan ✨ Sasha helped me to quickly tone up, learn to deadlift properly and feel confident enough to lift free weights alone. Without her help, I’d probably be hiding in the corner doing leg lifts or something. Honestly, the pandemic has really bummed me out, but training with Sasha instantly became a high point in my week. If you want a talented personal trainer that is fun enough to laugh at your jokes (but also won’t let you talk your way out of your workout), I can’t recommend Sasha enough.

Sam Tahvili

Very expensive for a very average gym. Signed up for a 7 day free trial but only went there once. Tee was nice enough to show me around and had a great attitude, but the girl at the front desk was very rude and condescending and shows a lot of attitude. Overall not worth the buck.

Daniel Volaric

Went to this location as I was in the area and was amazed with the atmosphere I walked into. Being new to the gym I needed some assistance with a few things and a PT named Ariana was above and beyond with helping me with the whereabouts in the gym and even gave me some tips to boost my workout. She was amazing and was impressed that she was willing to help on her own time to ensure I had the best experience.

Pierce Halpenny

Great time at the gym. Very clean and comfortable environment to be around. I have been a member for over 2 years now and their adaption over COVID was tremendous.

Rodrigue de Schaetzen

Super friendly and helpful staff, good equipment, great opening times, overall solid gym

Peter Ehrlich

This golds gym was very clean and the staff were very professional. Emmanuel Balogun was very helpful and has been an excellent trainer.

justin chui

Bryan Wong coached me and guided me through my peak into a powerlifting meet. He was super nice, down to earth, helpful, and most of all, motivating. Bryan checked up on me regularly even on off-days. He helped me become more efficient in my lifts and set me up for success. Bryan offered to handle my meet for free and guided me to a Bronze medal.

Melanie K

Really positive and welcoming staff! Workout facility is very nice and the overall gym atmosphere is the best!

Alpha Phi Omega UBC

Gold’s Gym has been a key supporter of our service fraternity, Alpha Phi Omega. They worked with us to create an excellent sponsorship package. We’re so appreciative of the time they’ve taken to work with us, and their dedication to being a positive influence on the community.

Ian Cleary

Great place to work out. Super nice and helpful staff. Personal training sessions have been an unbelievable help for improving my bench, squat, and deadlift. Highly recommend.

Emmanuel Balogun

Sasha Dun single-handedly fixed my form in all my compound lifts! I had no clue how inefficient I was with my training until she set me straight, and now I’m excited to hit Gold’s everyday. Highly recommend getting some sessions from her!

chris oatman

Been a member since 2012 - the awesome classes keep me coming back. Great instructors and great music to keep you working hard. I particularly like Ride (spinning) and Group Power.

Madi Fleming

Great staff and super friendly. Taking COVID precautions very seriously. Highly recommend!

Sanjay Khemani

I’ve been training with Bryan Wong for almost 1.5 months now and it has been quite an experience. For the longest time, I was hesitant to work on compound exercises. Bryan has really helped me work on my bench, squats and deadlifts. To me, Bryan is not just my trainer or coach, he’s also my good friend and a big brother. It’s good to have someone you look up to and Bryan is that person for me. Often between sets, or outside of gym, he gives me a lot of his wisdom and tips on fat loss, muscle building, nutrition or life in general. He always keeps me accountable on my goals and has instilled in me a lot of discipline. Highly recommend Bryan if you’re looking for a personal trainer.

Amanda L

incredibly solid

Rohan Parakh

Love this gym, got all the equipment you could ever need. Staff members like Emmanuel make Gold's UMP an extremely safe and fun place to workout during Covid-19. Super supportive and also made the sign up process quick and easy. Happy to be back ????

Malak Noury

The energy at gold's gym is pretty great! The staff is really nice and I always enjoy getting my workout done here, the facility is always clean, gym isn't to crowded and its an overall fun environment

KarissaLaroche

Such a great atmosphere and Cassandra is the most welcoming staff member I’ve encountered!

Niko Andrianos

I've been lifting here for nearly a year now. The facility is always clean and well maintained. The staff have always been outstanding and friendly. I would confidently say this is one of the best gyms in the Lower Mainland.

Mossed_ YT

I’ve dealt with Sam at the Gold’s Gym UMP location. Nothing short of great service. I would highly recommend membership if you are considering. Ask for Sam, she’s great.

Kyra Lee

I've had an amazing experience at Golds Gym so far. The staff, especially Alex Savanovic, are extremely friendly and create such a safe and motivating environment to work out in. I'm so glad I got a membership here!!!

Cullen McDonald

Rated a 2 and that's being generous... I'm from Ontario and I walked in for a quick workout.. The manager/owner charged me $16.90 for a one hour workout. If it wasn't for that I'd rate it a 2.5..small, dark, bad layout lots of young D bags on the floor

Bruno M. Teixeira

Very inclusive environment that enables all athletes from all walks of life to pursue their fitness goals. Staff are highly qualified and friendly!!! Would definitely recommend to all UBC students and Staff as well as of those who live in the area. Alex Savanovic one of the staff members at Golds was also of great assistance and was a consistent friendly face that made the gym more welcoming.

Liam Rossuck

Wide variety of equipment and layout is easy to navigate. Staff are always friendly and welcoming; familiar faces such as Alex Savanovic have made it their goal to establish great customer service as well as friendships with every member who walks in. Ultimately a solid gym experience.

Charlie Mackinnon

As a single father to two young kids, it is very difficult to find the time to workout with my hectic schedule. When my friend told me about Gold's I was sceptical, as I had always heard anecdotally that Gold's was a gym full of 'muscleheads'. When I finally caved and went for a workout on my day off, my expectations were completely subverted. The facility was cleanly and there were people of all levels of fitness working out. The staff were happy to engage in conversations with me and helped me figure out a plan to insert fitness back into my life. A special thanks to Matthew and the other staff for helping this father of two find time for himself again :)

Eric McKinnon

Had a really poor experience here. Wanted to cancel my membership here due to moving and not getting to the gym as enough to make it work it. I did one day at the facility. I was still getting charged for my usual membership fee. After going back several times it took me cancelling 3 times for them to stop. I asked to be reimbursed since I had copies of my original cancelation. The staff member who finally signed off on my last cancelation tried to get me to join up again. He said how about we just forget about this and you get back out there. I needed to cancel due to financials as well and explained this to him... again couldn't believe they kept putting this off and trying this hard to get me to keep from leaving. Will definitely not go back to a Gold's Gym.

Hoang Nguyen

Nice gym with a large range of equipments. I train with Matthew H (PT) and have had very good experience with him. Super accommodating and professional. I like that he keeps track of my progress through Google Drive so I can have access anytime. He’s also very responsive about any fitness question I have outside of our training sessions. The gym also adheres to strict COVID guidelines per the provincial instruction, which I appreciate very much.

Jesse (Noface)

Just signed up last week and i absolutely love Gold's Gym, I've been to gyms since 2000-01 (Fitness world before it was Steve Nash, YMCA, etc) And this one is by far one of the nicest Gym's I've been too and with Covid times it's insane clean and such a great staff! They're super friendly and Kyle is awesome! I'll be recommending others to join also, Cheers! :-)

Anthony Duffy

As many of the 1 star reviews here demonstrate, the customer service is horrendous. Let’s look at things pre-“Covid” and post-“covid”. I experienced a broken machine and informed staff who asked me to put a suggestion in the suggestion box. I said, it’s not a suggestion, it needs attention, she said, they actually read the suggestions?! They had a leaky ac line for months dripping from the ceiling. A faux leather couch in the men’s changing room of which certain members decided to sleep on after their full sweat workout?! The price? About double Planet fitness. They do have some excellent coaches if you can afford $80 a session! So, post “Covid”. They took months to reopen, way more than others. They did not respond to Facebook messages or emails for weeks on end, and when they did they said we don’t know when we will open. I said, no issue, you’ve breached our contract, release me from it. No they said. So, they finally opened in July! They used 75 min slots instead of capacity rules like other gyms using a tedious booking system that requires a phone alarm reminder to get a slot or it’s gone fairly quickly. It ruined the experience. And the kicker, they tried to extend my contract for months past the handwritten and signed one year mark by claiming, falsely, that I owe them 52 fortnightly payments lol. The reality is that’s only the debit schedule not the contract length. I had to threaten them with legal action and media attention. Imagine your contract extending 3 months because they were closed by choice for the most part of it and your contract clearly ending in writing before that. They are obnoxious and arrogant to deal with. They are simply leasing the golds gym name, they are not the parent US company. Being the only alternative on campus to the UBC gym; frankly, they just don’t care what you think. Safana, as others have mentioned, is horrible to deal with as a customer contact. Last but not least, restricting customers to 75 mins is ALSO a breach of contract that should a) cancel the current agreement b) or be renegotiated at a cheaper rate due to the time restriction. I mentioned this to the manager and he played it off like they are not making money of this...the point is we, as members, lost money off of this. Like airlines and other businesses, they see screwing over the end customer to help themselves. Happy to have moved on. I don’t usually write bad reviews. I’ve been waiting to write this one.

Mishaal Hasan

Been loyal with Golds UBC for over 2 years and as a former co worker, Im happy with the service and customer interaction ive been getting from Emmanuel. He seems very charismatic and patient. Love the energy he brings to Golds!

Marcus Wang

Best place to workout and friendly staff and very helpful staff too

Seb M

Best gym in Vancouver.

Arman Shafquat

Great equipment and a generally well maintained gym. The staff are helpful and friendly. A bit pricey compared to a community centre but well worth it.

J PBL

This place is so small and busy. If there was another gym in the area, I would go there. I prefer to drive to the other golds on Broadway as their size is more than double UMP, the equipment is much newer and it doesn't seem to be as busy. This location also has no amenities and no women's only section.

Thunderbird Dance Team

Fantastic gym, super friendly staff, and an incredible sponsor for our annual dance battle event on campus that raises money for a local mental health initiative. They really went above and beyond with their sponsorship package, too. We're very impressed by their level of community involvement on campus, and we really hope to work with them again in the future!

Ricky Hui

This place is awesome. New equipments and awesome staffs. Clean toilet.

Tony666

When you sign, read carefully. This gym charged me 100+ per month in sometimes, and they said it is the fee for maintaining the equipments, which advisor did not tell me but it is in the contract. It is like a trick. I know the gym is close to ubc and convenient. The equipments are fine, but the way they charged me is ridiculous.

Ravi Parmar

I signed up for a year membership at Golds at UBC back in 2011, and was very unhappy with the practices and the way I was treated as a customer. When I came back this fall the new management was very understanding about my prior circumstances and did their best to make amends for them. The facility is very nice, and generally not over crowded. This is a huge plus after trying to make due at the Birdcoop for the past few years. Front desk staff is very friendly and I am very happy with the service I have received thus far.

Andrea sugue

Golds gym university market place is a wonderful gym with an amazing gym environment plus great staff! Ariana has been nothing but amazing throughout my fitness journey and without her I don’t think I would be where I am at today! Her support and knowledge has helped me tremendously. The tips I have learned from Ariana has made a huge difference in my training and I can definitely see a big growth in my progress! if you plan on joining this gym and are looking for a personal trainer I would 100% recommend Ariana! :)

Niki Wong

Been going to this gym for years and it’s worth your money! Covid safe and friendly staff. Wide variety of equipment and also has an Olympic Platform with kilogram plates for Olympic weightlifters. Although there are 35 people limit for each session, people usually cancel last minute so I haven't been stressing out about booking an appointment with them! Awesome gym :)

Caroline Mo

Golds Gym is such a fun place to workout!! Their personal trainer, Ariana is so fantastic!! Highly recommend :)

Teresa Roulette

Cassie is awesome!

Felicia Z

Overall the gym isn’t bad but every time i go in I have to ask for the music to be turned down and the change is minimal. I try not to complain but every time it gets louder and disrupts my workout and when I complain I get advised to wear my own headphones and that everyone wears their headphones. Then who is the music for?

Ali Akhavan

I joined the gym to upgrade from bird coop and it was an upgrade. however, I am experiencing bad customer service from them. The reception is usually rude. The sale person was having me signing a contract with a cancellation fee different that what he told me. And I have heard that they will automaticlaly renew your contract without notifying you.

Elsie Kerubo

I absolutely love this gym and the staff. Being my first time ever at the gym, these guys made me feel welcome and supported. My trainer Sasha is just exceptional and I am very grateful for her! The gym is also clean and spacious. I 10/10 recommend this gym!

Kamal Mohammed كمال محمد

The worse experience ever. The worse manger you can meet is Jonathan. I am a PhD student, and here is my bad experience. " I paid for 8 private sessions with a personal trainer, Cameron, to achieve my goals. Simply, they forced my trainer to leave their gym before finishing my sessions, and then asked to start with new trainer, who doesn't know about my goals and doesn't have any thing about what we have been working on. I asked to meet the manger, Jonathan. Jonathan started the discussion with showing his careless by saying that my sessions are expired, which means I don't have the right to ask any thing else. We ended the meeting in few minutes. However, when I got a print about these sessions, they were not expired. It means that Jonathan doesn't care about his clients when he doesn't take time to sort out problems that they made not me. When I told him while I'm leaving unsatisfied that these sessions are not expired, he just nodded his head and said OK with showing his careless" Remember Mr. Jonathan I have been working out by myself for a long time. It was the first time that I met you when that problem that you made happened. I consider that you stole my money of personal training when you did not care to sort out this issue. I'm going to cancel my membership and finding a better gym soon.

Suzie Morrison

Love this gym, especially the classes! Group Power (barbell class) and Group Ride (cycling class) are amazing, so much fun to work out as a group instead of on my own. The music is awesome!

Andrew Lim

Terrible!

Vaheed Janfada

Great facility

Majeed Malhas

Been going to Golds Gym for 4 years. Bryan Wong is amazing personal trainer I would highly reccommend.

Aaliya Ahmed

Absolutely love the environment at this gym. Milos' impeccable team management skills allow the gym to keep running smoothly :)

Kevin Rayan

It’s my favorite gym near UBC campus

Paul Romani

Generally bad management

Mauricio Trujillo

I have been training at Gold's with Bryan Wong (Personal Trainer) for over a year now, and I couldn't be more thankful to him for his constant support and determination through the journey. Training with him helped me get a solid foundation of hard work and increased self worth on which I was able to change my life for the best. He was able to see my potential for growth and he wouldn't let me quit because we both knew that every single bit of extra effort would be worth it.

Mona

Golds is my favourite gym, especially their personal trainers … Ariana is the best personal trainer I have ever had, honestly! She is so professional, skilled, friendly, and never made me feel silly for being weak or new. Because of her, my confidence is boosted, I look and feel so much healthier, and I enjoy gymming.

Natalia Bussard

If you desire to have a personal trainer who is intelligent, approachable, resourceful, encouraging and motivating you to extend your comfort zone and achieve what you thought was impossible, meet Ian Standish at Gold’s Gym at UBC. Whether you would like to tone your body or grow muscles, Ian will patiently listen to your objectives and come up with a plan that includes both diet and exercise that will get you there! My goal was to become stronger, tone my muscles and have a proportionate body that I would be proudly showing off anywhere and I achieved that! Within a few months, I can dead lift 140 pounds and I have a wonderful feeling of firmness. I am a confident person but my self-confidence grew exponentially since I have been exercising with Ian. I look forward to every workout because he is both a determined personal trainer and a wonderful person!

Madinah Hassan

Positive environment and FANTASTIC staff. Das wassup.

Northern Lights

Open spaced and decently sized gym. All the machines you need are here and regularly sanitized. Staff is super friendly and very professional. I'm glad I signed up. Omer

Hannah B

If I could give negative stars I would. Terrible customer service, the girl at the front desk was condescending and rude. I won't be going back.

James Kastner

I used to go to the gym sporadically because of my own laziness until I started meeting the amazing staff at Gold's Gym. In particular, the friendly face of Alex Savanovic always encouraged to keep pushing through the pain and show up consistently until I was happy with my body. I now get excited to go to Gold's several times a week and Alex has never failed to give me the energy and passion I need to get through my workout!

Scott Smith

Great experience

Aljur Feng

Fabulous place to workout, the staff are really friendly and helpful with your questions.

Alex

Good stuff, great management. Better manager than before. Lots of great equipment! A lot better than the Birdcoop.

Arsenal FC

Don't bother working out at this gym, staff are unprofessional and very pushy. This gym hasn't updated any of their gym equipment for the past 5 years and half the time there is water leaking from the ceiling. Bathroom and shower area is disgusting. The person who apparently manages the gym, named Jonathan, should be ashamed to call himself a gym manager. The only thing he knows about managing a gym is how to rip off the customers.

Jordan Deyrmenjian

Golds Gym UBC is my favourite gym in Vancouver. They have a comprehensive facility and their staff are great people. Kyle Uy, the manager, is an up and coming prominent figure in the Vancouver fitness world. Kyle takes care of his members and staff which leads to an awesome training environment. Bryan Wong is also an amazing personal trainer that can have you making improvements within weeks of starting! Thank you GOLDS UBC!!!

Prina Hu

Buyer Beware!!!! The salesperson told me that Gold's Gym didn't have 1-month membership or no monthly pay (bi-weekly) even, so he encouraged us to do prepay our membership and we could cancel if we move away. My husband had to move back home (China) for work and we contacted their front desk in regards to cancellation and refund. First, no form to fill out!!! Second, "Go send an email to SANFANA." (a name was written on the card, not a printed business, no phone number, no services, so UNPROFESSIONAL!!!!!) Fine, I sent her an email! Guess what?! All I get is According to our cancellation and refund policy, pay in full membership cannot be REFUND!!! Take a look, it is in their agreement: (ii) a material change in the circumstances of the Member including: death; physical, medical or mental disability substantiated in writing by a medical practitioner demonstrating that the Member’s continued participation is unreasonable; or the relocation of the Member for the remainder of the Membership Agreement whereby the distance between the Member and GGPOCO INVESTMENTS LIMITED PARTNERSHIP or it’s affiliates is more than 30 KM provided that GGPOCO INVESTMENTS LIMITED PARTNERSHIP cannot provide a reasonably comparable alternative facility not more than 30 km from the Member’s new location; If we moved more than 30 KM, I am sure China is more than 30 KM from BC. We cannot cancel and get our refund!!!!!!! What a joke!!! Instead ofdo helping us, they said, we have to "SELL" our agreement to anyone who can buy and PAY another $50 fee to do transfer!!!!!!! Guess what?????? We did find a friend who is willing to take over the membership. We go ask one of the salespeople how to handle this. He mentioned only GM, JOEL can handle the transfer. We showed up during his working hour and it was the SERVICE we received. "NO APPOINTMENT, NO TRANSFER!!!" I am sorry it was the 3rd time we visit this club and we have "babies and young ones" to take care of it. I believe it is TOTALLY UNACCEPTABLE. My friend is no longer willing to take over the membership after such inhuman TREATMENT!!! GOLD'S GYM just doesn't care about their members!!!! Now they have another gym opening in Vancouver! Be careful! don't buy their membership as they suck to make you PAY Full

Monorme Chaudhury

I have been training with Ariana for almost a month now. She has been very receptive to my concerns with an underlying health issue that poses a challenge to my weight management queries. She is a very dedicated personal trainer who puts immense thought into her workouts and has always been willing to give me advice. I have also seen positive results over time and I owe it to her for that. I appreciate Ariana as a personal coach and friend, as well as her consistent guidance and motivation. If you’d like some help and motivation along your own fitness journey, I’d definitely recommend Ariana!

Lorna Oneill

Absolutely love it here !! I actually wake up looking forward to the gym . I haven't been to a gym in 5 years so was a bit nervous starting up but all the staff are so nice and professional. Sam is amazing and made me feel really comfortable! Today I got a free personal training hour with Sasha, which was really helpful. Definitely recommend this gym ????

Michelle K

Being a member since 2017, I began to work out with my personal trainer, Michelle Marin recently. I’ve done personal training before, but she is the most wonderful trainer I’ve ever met. She fully understands my fitness goal and she plans the process successfully. I’m very satisfied with working out with her, and totally recommend her to anyone.

Tasso Velonas

Convenient location but stops short there. They collect exorbitant fees, yet half the lockers in the locker room are broken, and most of the ones left are rented out. Equipment lacks maintenance. This gym is the same age as the downtown YMCA, yet looks like its been around for 20 years longer.

Amy Clark

Amazing gym! Highly recommend- great service and equipment:)

David Priestman

Over for the summer and the staff were very helpful. Great equipment

Shankar Gopal

Great equipments, Place is well maintained, and cleaned regularly. Staffs are very friendly and supportive if you have any issues.

Sylvia Krawus

My experience here was super good and the atmosphere at the gym was fantastic. Ariana a PT there is great and I had such an amazing experience with her.

roberta holmes

Literally the best! Samantha is awesome!

kevin Li

Started coming here since the start of 2021 and have been pretty satisfied with what the gym has to offer in terms of the equipment. Recently started working with my personal trainer Bryan Wong who has been greatly helping me out a lot in terms of how to structure my workouts, pace them and with proper technique. And with a solid resume to back it up. Kind of wish I started doing PT when I was a lot younger now.

Curtis Kohinski

I thought it was really good. Highly recommend it

Samer Al-Kiswany

Horrible management. I was a Golds Gym member, it was an Okay gym, crowded and overpriced, but I was okay with it. The worst thing in the Gym is its management. I left the gym when I moved out of the city, and did close my account. Only to discover that the gym staff did not close my account on time and asked me to pay one more month of gym membership fee. They could not reach me since I moved, so they sent the request to the collection agency!! I discovered this problem two years later when I was checking my credit report. My advice, never trust this gym. Edit: Checking the review, it turns this is a common issue at the gym. Many members faced this extra charge problem.

Brian Tufeld

After working out on my own for over 35 years, I started training with Bryan Wong 4 months ago and am now stronger than I have ever been. I have achieved things I was no longer sure were possible at my age. Highly recommended.

Ali Ulaşmış

Taby is the best!

Mark Cain

Friendly staff and recently updated equipment. Lot's of students and older members as well. Tried a Zumba and Spin class, both were great with terrific instructors

Diya Asrani

Such a good gym, the staff and trainers are all so friendly and are willing to help when you need it. The equipment is always super sanitized and they have great protocols in place to make sure that people are being safe and sanitary because of COVID-19. There is a wide array of equipment and many squat racks for people to use which is nice since not many gyms have this luxury. I would definitely recommend this gym to anyone!

Keegan Monteiro

Great gym. Good friendly and family oriented atmosphere. Gym rates are very economical and student friendly. Very approachable staff. Highly recommended!

Sofia Regalado

Great staff and equipment

Fair Li

(Translated) Jorge De Hoyos is my personal trainer and he is amazing. We are working on fixing my forms and he taught me a lot of technics. For deadlifting, I can lift 295lbs now while it was around 200lbs 3 weeks ago because I learned how to use He is so knowable and super helpful. He is an expert in diets as well. He helped me set my nutrition and suggest what to eat. Training with Jorge is an excellent experience And we will keep going to achieve my goal. Jorge De Hoyos is my personal trainer and he is great. He helped me improve the accuracy of my movements and taught me a lot of fitness skills. Take the deadlift as an example, because I learned how to apply the right force, I increased from 200lbs to 295lbs in three weeks. He is also an expert in diet, helping me set goals in nutrition and suggesting which foods are right for me. Training with him has made me gain a lot, and we will continue to train to achieve my goals. (Original) Jorge De Hoyos is my personal trainer and he is amazing. We are working on fixing my forms and he taught me a lot of technics. For deadlifting, I can lift 295lbs now while it was around 200lbs 3 weeks ago because I learned how to use leverage and use your energy in the right way. That's so cool. He is so knowledgeable and super helpful. He is an expert in diets as well. He helped me set my nutrition and suggest what to eat. Training with Jorge is an excellent experience and we will keep going to achieve my goal. Jorge De Hoyos是我的私人教练，他很棒。他帮我提升了动作的准确性并且教了我很多健身技巧。以硬拉为例，因为我学会了如何正确发力，在三周之内我就从200lbs提高到295lbs。他还是饮食方面的专家，他帮助我在营养上设立目标并且建议我哪些食物比较适合我。和他训练让我收获很多，我们会继续训练以达到我的目标。

Michelle vdM

Sasha Duncan is an amazing personal trainer; hands down one of the best I've worked with and I've worked with many coaches and trainers over the years. She thoughtfully tailors my workouts to my abilities and goals, continually pushes me, and easily switches gears on the fly if need be. She shares her fitness knowledge in ways that are easily understood and put into action, and her enthusiasm for weight training is contagious. I definitely look forward to our training sessions, especially during these difficult pandemic times.

Amanda R.

Samantha is the best.

Sean Garvey

The staff are very welcoming, there is no shortage of machines or space, and the facility is always spotless!

Michelle Pham

I’ve never felt so welcomed and comfortable at a gym before! Everyone there is so kind. I have to give a special shout-out to someone who has been exceptionally welcoming. Ariana is one of the personal trainers there and she has helped me tremendously with my fitness journey. She is very knowledgeable and easy to connect with. Highly recommend her to anyone who is looking to get into working out for the first time!

David K

I have been training with Bryan Wong for about 4 months and the experience has been amazing! Bryan has great communication skills and truly cares for his clients. He has a keen eye for assessing his clients' fitness and effectively communicates long-term and short-term goals for his clients with realistic strategies to achieve them. He makes it easy to understand the reasons for each exercise and the metrics for keeping track of progress. He also has very clear explanations for correcting postures and avoiding injuries which are especially important for weight training. I am very happy with the quality of PT provided by Bryan and Gold's Gym. As for the gym, it is very clean and offers a wide variety of equipment. The staff are very friendly and members are conscientious. I would highly recommend Gold's Gym UMP for people interested in fitness and are either studying at UBC or living on campus.

Jody Kuntz

Love this gym. Excellent COVID protocol, I feel safe and protected while working out.

Aarya Tamrakar

Legitimately one of the best gym environments I’ve been in, here’s why: The front desk staff are extremely courteous and chirpy so they never fail to put you in a good mood before you step in the gym. The trainers are VERY knowledgeable and are happy to offer advice to anyone who is interested , just ask ! The management team is also proactive in making sure the members’ needs are being met and take member feedback very seriously. Overall, a great environment with awesome people who GENUINELY care about you. I’d recommend anyone reading to check it out when they can!

Anika Morokhovich

This is a really nice facility and in a very good location. I love going there because not only do they have great equipment but Ariana is such a fantastic PT. Definitely check her out!!

Mohammed Alkaff

The place is clean and well maintained. The staff is very friendly. Also, it was a wonderful experience working out with PT Nathan Godden. He was very knowledgeable and patient. I feel stronger and more enthusiastic to work out.

Brandon Downie

Solid environment and culture here, went in for a trial session yesterday and I can’t remember his name, but the manager I dealt with was very chill, hospitable and respectful all around. The utility here did not meet my needs unfortunately with my training focused more on bodybuilding, I feel that these gyms could use some more functional equipment (cable crossovers predominantly) but I would definitely recommend this gym to any powerlifters or beginners 100%.

Herez Cheez

Gold's Gym is the EA of gyms, very greedy and anti-consumer. Their contract is a rip-off. They lock you in for a year-long contract where you can't cancel anytime you want, when you should be able to as a consumer.

Muhammad zaid Imran

Great gym, great staff.

Edmundo Salvador

Everybody is very welcoming and hospitable staff I enjoyed doing my gym at Gold's Gym UBC.

Anant Singh

I switched to gold’s in January because I was tired of poor service from the other nearby gyms and I could not be happier! The staff is very friendly, professional, and helpful. Finding spots is easy and sanitisation levels are top notch. 10/10 would recommend!

Caitlin Donnelly

I'd heard horror stories about this gym under its previous management, but decided to give it a try when my friends who work out there mentioned that things had improved greatly under the new management. I go there mostly to do yoga, powerlifting, or to use the cardio machines. The yoga classes are great, and very welcoming to beginners. The free weights section is pretty decent, and I've never had to wait very long for space to deadlift or for the squat rack. There are usually plenty of cardio machines available (when I'm there, around 7-8 pm on weekdays, anyway). I tried some of the other classes, which are pretty good, as long as you don't mind working out to pop music. The gym also seems reasonably clean, and the women's locker room is nice. Also, I'm a TA at UBC, so I got a good discount on my gym membership, as they have a deal for TA union members, which is combined with the deal for faculty and staff. HOWEVER, in order to sign up, I had to attend a sort of recruitment meeting with the manager and one of the other staff members. This recruitment meeting was not run in a professional manner, and I'd like to warn people so that they know what to expect. 1. They tried to get me to sign the contract without reading it first. I don't understand why they would do this, if they want to project a professional image. I insisted on reading as much of it as possible, and asked lots of questions before signing, but it was like herding cats to get them to let me do that. They spent about half an hour talking to me about how great the gym was, making small talk, and trying to sell me on the "free $75-value fitness assessment" (which undoubtedly leads to something much more expensive), but couldn't let me have 2 minutes to read the contract? 2. I might be wrong, but I had the impression that the staff member who I spoke with was pretending to flirt with me in order to convince me to sign up. Anyway, he called my driver's license photo "beautiful" (it's really not) and made a lot of small talk, but didn't recognise me when I returned about an hour later to work out. I hope that it isn't company policy to recruit people in this way, but it might be; their staff are all fairly good-looking.

William Daniels

Golds Gym UBC is the best!! Such amazing staff and fabulous equipment! Couldn’t recommend more!

Emmet Hall

Bryan Wong was my personal trainer and he was super helpful! He is easy to get along with and very knowledgeable. I had no experience with powerlifting but Bryan quickly taught me how to safely do the specific lifts I wanted to learn, as well as many general tips about lifting and bodybuilding. Training with Bryan was definitely a great experience!

Alex Lassooij

Great gym, wide variety of equipment is clean and works as it should, and you got amazing workers like Emmanuel making sure everyone follows covid protocols to keep us safe ????

Klaas H

Gold's Gym has been a great place to work out during this pandemic, they take all the necessary precautions. The employees have been very helpful, especially personal trainer Matthew Herbert has been great.

Jen Craik

The classes are AWESOME!!! So much fun!!! Great workouts, great people, time flies by!!! Classes are for everyone from first day in the gym to super advanced as instructors give options for different levels! Get sweaty, make friends, feel good! Group Power is my favourite!!!

Jeff K

They have great sales tactics to suck you in. DO NOT get sucked in. Realistically you are better off with the bird coop and not having to worry about their BS. Pretty much new staff every quarter. Club enhancement is every year and they definately do not maintain their equipment, they probably pocket the money instead until members are fed up and then repair it after a few months. The "new" equipment they brought in last year isn't new. There are much cheaper places and better gyms around the area. You've been warned. Gym memberships shouldn't cost more than 40 dollars unless you're a retard to pay their 55+ a month. ( no sauna or swimming pool or steam room at ubc)

Elias Farah

Great equipment, great atmosphere, very clean and well kept. Safe during COVID-19 since sanitation is everywhere with disinfectant spray bottles. System is flexible with cancelling and changing sessions- very accommodating. Definetely the best gym out there at UBC.

Sherry

Gold's Gym was very generous in their donation of gym passes to support the UBC Science Undergraduate Society Health and Wellness Committee. The staff was very welcoming and friendly!

Jacob p

I love golds. They have all the machines and cardio equipment I need. Furthermore, the staff is extremely polite. During the pandemic, they are taking all necessary precautions in order to keep everyone safe. The manager at the UMP location is also super nice.

Ahmad K

After training at the gym for four years and being a former employee for this location, I can confidently assert that this facility has the most horrendous customer service and public relations of any gym that I have experienced. I have worked and worked out at numerous gyms and nothing compares to the poor experiences that I have been subjected to at this facility. For example, two long-time members were threatened and humiliated in the facility by a front desk employee, the manager responded by e-mail siding with the employee, the majority of her follow-up to the incident involved justifying the employees behaviour as part of her role, and no apologies or rectification were granted from Gold's Gym. It is evident that this company does not hold their employees to a high standard and allow the mistreatment of their long-time members. In terms of the gym itself, the equipment are extremely old. There have been various equipment that were broken and never replaced. I have also witnessed poor sanitary conditions in the locker room on numerous occasions. Might as well have worked out in a hazmat suit. Can definitely find a better gym at a better cost. I had been working out there strictly for location convenience, but I found a reason to cancel my membership now as I did not realize I signed up for planet fitness.

Ryan Lorage

Gold's Gym UMP is awesome! The staff are super friendly and they always make you feel welcome. They have all the equipment you need and have COVID precautions in place to make sure you feel safe when working out. I would highly recommend this gym to anyone!

Alexander Lindsey

Save your money. Super shady business practices. You get billed yearly fees on top of your bi-weekly payments. After your contract is done, you're still paying bi-weekly and yearly fees, but now you can cancel without paying the $300 cancellation fee, although you keep paying for 30 days. The management is garbage. When you sign a contract they don't tell you lots of things you'll be paying for, although its likely in the "fine print". When you talk on the phone with them, you can tell that they feel bad for the BS their management is doing.

Juliette Mollard Thibault

Have always had a great experience at this location. Shout out to Emmanuel for being super friendly and helpful, and always killing it with the playlists

Brittany Walker

Cassandra is amazing and super easy to talk to! She’s brilliant and amazing at her job!

Bern De Vera

Probably one of the best gyms I’ve been to in Vancouver, and I’ve tried many (Steve Nash, Club 16, community centres, etc.). The gym is well-maintained as the washrooms and machines are always clean. I also feel safe working out at Golds UBC because the max capacity is 30 people, and the machines are spread out enough for me to have my own space. Additionally, the staff is very welcoming and approachable, unlike other gyms. I highly recommend this gym !

Jenny Kanter

Im joining tomorrow. I have worked out on a free pass for a few days and Love it. Im a mother, middle aged and was afraid I would not feel comfortable but I love it. It's clean and all the cardio equipment is working nicely. There are lots of hand weights in the open space near mats and clean private showers with lockers. I'm loving it.

Niall Gallagher

Had 2 months membership and loved it. Staff were very friendly and helpful, rates were good, equipment was top of the range and the atmosphere was perfect

jj kwak

satan must have invented the plates rubberized on the inside immediately after the gas chamber and gold's gym bought'em. they're the absolute worse when you're putting the weights away after deadlifts. also i'm 6+ foot tall and i still have to tip toe for the urinal so i'm guessing 7 foot tall plumbers installed them.

ariana zandi

Golds UMP has been my home for the past 3 years - the environment is absolutely contagious with a huge sense of community every time you walk through the doors! They have been consistent in following the COVID sanitization protocols and the staff are friendly, hard working, and professional.

Kyle Mifflin

Going to the gym has always been important to me, but with COVID I was quite sceptical as to which gyms would be taking protocols seriously and effectively allowing people to workout while following the guidelines. The management and staff are incredibly welcoming, and they are following protocols very tightly, and have been able to create a safe environment for people to workout during this pandemic. I recommend Gold's gym to all of my friends and family, and many have signed up and love going. I 100% recommend anyone looking for a gym to give Gold's Gym a try!!

nicole an

Training with Michelle (PT) is one of the best thing happened to me this summer! Ive been training with Michelle regularly for 2 months now, and it felt really good. I become more energetic everyday. She is so sweet and easygoing, and most of all, she is very caring of my experience. I would recommend her to anyone who is new to gyms or who is professional. Also, on the days I don’t train with her, she would always instruct me via message. She would give honest opinions, motivates you, and gives recommendations on healthy diets. When the first time I went to Michelle, all I wanted what to lose weight. Right now, I want to build muscle and strength and look fit and healthy. She really changed my idea of a “perfect body”. Overall, working out is fun and my body is becoming more fit and proportionate. I am more than happy. 我真的很喜欢golds gym。我在这边做会员3个多月，已经完全中毒！！现在每天都会挤出时间去gym挥洒下汗水。这里所有的员工都很nice，如果你对任何运动器械有问题，每个人都会很有耐心的给你解释，帮你做正确的动作。私人教练的话我推荐Michelle，她真的超级nice，很有耐心，而且她很认真的对待每一个学员。她会经常问我关于训练的感受，会根据我的需求随时调整训练的内容，平时不上课的时候也会给我发信息，问我练的怎么样。我自己锻炼的时候她也会给我一个方案，在她的训练计划下，我的效果很明显。她平时对人不会特别狠，但是她是那种很会激励人的。我以前是不怎么去gym，肌肉量也不是很高，但是在她的训练下我的肌肉量提高很多，力量也上去了，身体的线条会比较好看。 而且这里有蛮多华人教练的，可以和他们讲粤语普通话，他们都很有耐心。 我经常能看到年纪大的叔叔阿姨过来训练，这个gym真的是对所有人都很友善。不过gym里面还是肌肉比较多。像Michelle虽然不会讲中文但是她也很友善，很好相处，可以慢慢讲，就当是锻炼口语也不错。超级推荐????哈哈哈

Gareth Edwards

Conveniently close to uni. gym is always kept clean and the staff helpful. there is a good range of exellent equipment. really happy with this gym..must go down and check it out!

Victoria

i wish i can give negative star. the gym is always crowded and unorganized. Once you sign up, the holding process and cancellation request process need ONE MONTH to complete. Their charge is ridiculous. Will not join any gold's gym anymore.

Helen Zhao

Great gym with super friendly and helpful staff. They were a great sponsor for our Science RXN event and went out of their way to provide an excellent sponsorship package. We hope to work with them again in the future!

Rochelle Turnbull

This is seriously the best gym ever!!! The staff here are extremely accommodating and friendly. Not only do they all welcome you when you arrive, but by name! The facility is always very clean and all of the machines are new and work very well. I love my membership here!

Alejandro Septien

Starting a fitness journey can seem like a difficult task, but personal trainer Sasha Duncan has always shown it to be simple and fun! Her workouts are made specifically to target areas you need to improve and are truly effective. I’ve seen huge imrpovements in my overall mobility, strength and confidence at the gym! She listens very well and is able to adapt any workout instantly to best suit her clients. Amazing experience!

Max Junker

Bryan was my personal trainer and he was awesome. Really easy to get along with and quickly figured out what I needed to do to accomplish my goals. It was clear that he knew what he was talking about and was able to help me in a lot of ways. He kept our sessions fun but also maintained a level of professionalism as well. Highly recommend Bryan if you're looking for personal trainer at Golds.

Mohamed Mansy

Extremely bad experience in structuring the contract. I made a one year contract with the possibility of extending it to 2 years. Ofcourse, if you quit before the period you pay a huge premium (like 300 dollars plus tax). So I chose to stay for a year till the contract minimum payment period expires. Even now, when the year has passed - they want me to continue paying for another year. Unfair, and very disappointing. Do not go there or sign anything. Everything is designed to fool you!

Lexi McAllister

Management is friendly, this gym is clean and has all the equipment I need. Sometimes it can get busy which makes it more difficult to benefit from all the equipment but during quieter times it's a great gym to visit. The parking can also get quite busy. Overall, I would highly recommend this gym for its comfortable environment, good location and free wifi.

Michael Ruby

Have had a great experience working out here. Staff is incredibly friendly! Aaliya always welcomes me with a smile and has the answers to any question I might have. Equipment is always kept clean and replaced when needed

Alvin Qin

If you want to get a head start on your fitness goals and get a better physique, come to Gold's Gym UMP and talk to the manager Milos Ristic. He will explain everything to you with respect and patient, he will help you to set up your goals and give you tips on how to achieve them. If you also consider to have a personal trainer, Ian Standish I suggest. He is one of their best trainers, I started working out with him since March 2019, and we made a lot of progress in the last 3 months. He is experienced and well organized. He keeps tracking on my strength and cares about how I feel through out the workout. He makes small changes to our workout every session and encourages me to push harder. I have had a great experience here with these people, and I'm very excited to have my next body composition test on June 1st, and see how much progress I have made.

R1 M2

Total Rip-Off!!! Worked out there for 2.5 years! The most expensive, bullshit gym ever! They charged 50 bucks upfront for maintenance fee and would never maintain everything. Two dumbbells are broken for 7 month now. The sink does not work every second time! They change the management from time to time, however, you won't really see any difference!

Simon morphy

I couldnt believe I could lost 20 pounds in 2 months which was my dream. gold gym staff and trainers help me reach my goal by presenting me with suitable plan compatible with my body type. I like to thank gold gym staffs , manager ,, trainers who provided me with enjoyable time in 2 .5 months in summer 2014 at allison branch. I will always remember them and i strongly reccomend gold gym specialy for those who wants to loos dozens of pound in short time!!

Alireza Lorzadeh

Gross and awful

Nicole Sidor

Wonderful staff and a fantastic workout vibe! :)

Maya Risheh

Ariana Zandi is one of the most dedicated and exceptional PT’s I’ve come across. Her expertise has helped me perfect my form, challenge myself, and become more confident in the gym. She has made my Gold’s gym experience the best it can be. If you’re looking for a fun and knowledgeable PT, Ariana is your girl!!

Yongjae Lee

I think her name is Amie(?) but every time I've visited, I have always been greeted with a smile and with great customer service. She knew how to answer all the questions I had regarding the gym and was patient with me regardless of the number of questions. Really appreciated the help!

Garret Hohl

Bryan Wong has been more than a 5 star coach and personal trainer. His flexibility, knowledge, professionalism, and care are all 5 stars. I was unsure about using a PT but I've gotten more than what I asked for and am very happy.

Miranda G

Great gym! Love the new management and has a great choice of equipment. Helpful staff and great atmosphere. Awesome place to train!

Michael Li

Have been working out there for few times,had very good experience.I've brought couple of my friends there,will definitely recommend more people to join this awesome gym.

Ali Almaaénah

Home.

Justin Yang

Easily the best gym you can go to on campus. If you care about a great community and reliable equipment, this is the place you want to be.

Thomas McDougall

Staff are more interested in socializing with their friends than maintaining the quality of the facility or social distancing during covid-19. The price is high compared to other gyms and it's typically so crowded that performing an given routine requires much longer than usual wait times.

Aman Chhetija

Amazing gym and great staff. Kyle gave me a nice tour of the gym and was able to get me a sweet deal. One of the trainers, Emmanuel, is warm and approachable and answered all of my questions.

aleksa marinkovic

In the midst of the covid pandemic, Golds gym has been able to provide me with an adequate place to workout, while still prioritizing the health of its customers! They’ve been able to adapt to the new regulations and have made it easy to book sessions online. 100% recommend .

Thomas Clark

Just a note to say, before contacting them I read these reviews and now will not. Good business practices are important.

Hyun Been Cho

Their ways of making contracts with students seriously borders with Fraud. My brother just signed up and I found out that he was simply scammed.

Yeh Kelly

Worst gym ever! Very poor management. The location is fine but place is small and the equipments are old! I had a one-month pass to try out, they pushed me to get the membership which was fine. Within 10 days I canceled my membership which was in June, and I was supposed to get full refund. Guess what, I still haven't gotten my cheque for my money til now which is Sept already.. I got charged for the first time membership was about $144, after I canceled I still got charged few times for monthly fee. I have to keep contacting them and they can't even get me to their manager... Very poor management and expensive compared with this kind of service. I m glad and saticefied with my gym which is Club 16 in downtown. Much cheaper and efficient. I am still waiting for the manager from gold gym to contact me..If any of you guys have any issues or problems to do with the manager... Call Langley!!!

Meilee Sharan

Ariana is hands down the most supportive and dedicated personal trainer I’ve ever met. She’s supported me through my fitness journey from the very beginning and continues to push me and believe in me. Without her, I wouldn’t have the confidence nor the motivation I have now in the gym. Training at Gold’s would not be part of my daily routine if it wasn’t for Ariana. If you ever need a PT, Ariana’s your girl.

Angelica Leon Elizalde

Place does not open at 6 am, they’re always late. Plus the classes are very limite, don’t do it!

Beta Kappa Diamond Ball Sponsorship Coordinator

ADPi would like to thank Gold's Gym UBC for their generous support of our spring philanthropy, Diamond Ball. It's amazing to get support from an on-campus organization and shows that Gold's is committed to its community!

Greg Miles

The team at the UBC location is always really friendly and professional. They also do a great job following COVID protocols and keep the space very clean.

Barry Pang

I signed up recently and wasn't quite familiar with the booking system. The staff here, especially Cassandra, has been more than accommodating and patient in guiding me through the whole process. She made the whole process super easy for me. Safety precautions are also great, and I've never had any issues with cleanliness or social distancing.

B U

I would recommend trying the gym for yourself before you listen to any of these reviews. Someone that says they have a PhD and can't write proper words obviously has brain issues . golds has been my favorite since I tried it in langley and there's no reason this one should be any different. Online reviewers love to complain .

Stephanie Kinal

Great gym located conveniently at UBC which is great for an early morning workout before classes or after evening classes. The best part of this gym is the amazing group fitness classes and instructors. You can tell that they really care about delivering fantastic workouts and put a lot of energy into each and every class. The instructors promote an inclusive workout environment by showing modifications so that everyone feels successful in their classes. I highly recommend trying group power, as it is your one stop shop in regards to a workout class.

Makayla Savege

Best gym I have ever been to. Just got my membership a month ago, along with the most amazing personal trainer. I have never felt so at home at a gym before. With the help of Ariana’s knowledge and welcoming attitude, it did not take me long to feel fully immersed in the golds community. Just over two weeks into my training with Ariana I was already seeing major improvement in my strength and overall fitness. If you want to really push your fitness to the next level I recommend you see Ariana at golds!

Landon Short

I have really enjoyed my time so far at this gym! They have a decent selection of equipment and machines and the staff are very friendly and helpful! Also, the facility is kept very clean and sanitized, which is extra important now with all of the COVID-19 guidelines in place.

Alyssa Chen

Golds Gym UMP was the gold sponsor of UBC's Pharmacist Awareness Month 2019, a month-long event focused on recognizing the profession of pharmacy and giving the public and UBC students the opportunity to better understand the profession and how pharmacists serve our communities. Through our communication, it is evident that Gold's Gym truly cares for students and makes an effort to promote physical wellness to our UBC community. For our event, Gold's Gym participated in our wellness wheel by providing students with generous passes to experience their gym and even a personal training session for free. On behalf of the UBC Pharmacy Undergraduate Society and the Canadian Association of Pharmacy Students and Interns, I would like to thank Gold's Gym for their kind contribution and support, and I hope that they will continue to play a role in bettering our community's wellbeing.

george hobby

Great environment and staff who are not only educated in fitness but clearly have a passion for which they transfer to their customers through their positive and motivating personalities. Especially Matthew Herbert who continuously provides support in all aspects of a members membership.

Surayya Akhtar

Wish there was an option to give 6 stars. Throughout COVID, this place was such a big help in maintaining my health. Thank you guy ms for such a wonderful service.

Brandon Gatchalian

High quality gym! Wide variety of equipment, friendly staff, and always following Covid protocols. The manager is very hospitable and takes care of the gym.

Jason Lee

Great gym has all the necessary equipments. Have no complaints

Darren Sodder

Golds UBC is a great gym to work out at, with space for stretching, powerlifting, free weights and cardio. I'm always greeted with a smile from the front desk employees, especially Morgana! New management has been great 5/5.

John Dunne

I joined the gym while i was working in the area last summer. great equipment and everything was really well maintained. What really put it over the top for me though was the fact that their trainer Kyle took the time to answer any questions I had before signing up, and even checked in with me regularly afterwards to make sure i dint have any issues with anything. Great guy and great service 10/10

Mason Kern

Aweful staff rude and clueless, dirty equipment worst gym in UBC area by far.

Ravi Partap Singh Randhawa

Perfect gym close to UBC. Always get a spot to workout.

Andy shao

(Translated) My PT is Jorge. I really enjoy training with him. Strongly recommended! My coach is Jorge, I really teach you very well, recommend it! ! ! (Original) My PT is Jorge. I really enjoy training with him. Strongly recommended! 我的教練是Jorge，真心教的很不錯，推薦一下！！！

Billy Tasoglou

I've been working out at Golds for almost two and half years now and I absolutely love it. Im very pleased with the new equipment that was brought in and how receptive the new management staff have been. I feel great about the gym I'm at and don't plan on leaving anytime soon.

Mohamed Ben-Eltriki

Worse customer service in my life! They scam people by forcing them to pay money and renew thier membership without their permission . Never go there again.

Malak Noury

The energy at gold's gym is pretty great! The staff is really nice and I always enjoy getting my workout done here, the facility is always clean, gym isn't to crowded and its an overall fun environment

Kasia Lalka

I know Gold’s Gym always provides quality machines for a great workout but the one thing that definitely stands out is their customer service. I believe her name is Cassandra but she’s always such a pleasure to deal with. I really hope they continue to hire quality people like her. It makes a difference !

CMT Flomen

10/10 experience collaborating with Gold's Gym UBC for a great cause! I was extremely pleased with the kindness Gold's showed to our fundraiser Anchor Splash! Each year our organization hosts a series of water compeittions to raise money for the Delta Gamma Foundation and Canadian Institute for the Blind; this honours our mission - Service for Sight. Gold's generously donated two 1-month memberships and a full semester membership complete with personal training for our auction. Overall, we had a great expereince working with them and would love to continue this collaboration.

Bronwyn Lyons

The classes are AWESOME!! I felt so welcomed the first time I attended a class - I was immediately helped by the instructor (Jen) as soon as I walked through the door. I recommend Group Power (weightlifting) and Ride (spin) classes for anyone interested in starting out :) I’ve been going to Gold’s for a year and a half now, and have been doing Mossa classes for four years without any previous experience!

S S

TLDR: pushy staff and equipment for non-powerlifting gym goers. Went for a free trial and was seemingly almost not allowed in because I didn't plan to buy a membership until I come back next year. Once in, gym wasn't too busy and equipment was decent but nothing to write home about if you do any amount of powerlifting exercises. only 2 regular bench presses and 2 racks. Also only 4 utility benches when using free weights.

Issam Antar

This place has been outstanding during the COVID-19 Pandemic. The equipment has been very clean and their policies make me feel safe working out. I would strongly recommend this to anyone in the area who’s looking for a place to workout.

Yash Khatwani

By far one one of the best gyms in the city. Staff is always welcoming and everyone there does their part to keep the place sanitized for others!

Makayla Parkinson

I have been doing personal training with Sasha from Gold's Gym UBC for a few months now and I would highly recommend her. Sasha is a fantasic personal trainer who is knowledgable and willing to take the time to explain in detail the mechanics of each exercise. I have seen significant improvements in my abilities and have really enjoyed my time working with her!

Adam Darcie

Decent gym if you manage to avoid the scams. BEWARE OF HIDDEN FEES! Also, it's a bit of a judgmental environment for newcomers.

Rose Kim

My experience at Gold’s Gym at ubc has been nothing but amazing! Working with personal trainer Ariana has been the best decision I’ve made. Ariana is extremely knowledgeable in terms of not only training but also nutrition, and she really tailors your sessions according to your fitness goals. One hour flies by when you’re training with her because she’s super personable but also so efficient with the time! I’ve already learned so much from the four sessions we’ve had so far and I’ve never felt so motivated to become healthier and stronger. I would highly recommend Gold’s gym, especially personal training with Ariana!

Chris Hudson

Friendly, helpful staff and good COVID procedures.

Jacob Koo

Nice staff, can always rely to get a good workout done

Jason Chen

Never sign a contract with this gym, they have scummy owners, who will not give you copy of the contract take money out your account well passed the end date of the contract. And extort your credit with unfounded fees. You have been warned.

Harry Swindon

I don't understand why the music in this gym is CRANKED every-time I'm working out. I've been coming for months and out of all the people in this gym 99.9% of people have headphones in and listen to their OWN music. I've on a few occasions asked staff to turn down the music but they have never acted. On a scale out of 10, the music at this gym should be between 2-3 MAX. I come to the gym to get in my zone and listen to my OWN music, not what some employee wants to listen too. I understand that they get bored but c'mon, I'm having to blare the music in my headphones and still can't hear it fully. Not only is that bad for my hearing, but it can damage my body long-term. Management needs to implement a new rule about the music levels at this gym. I've even spoken with other members and they feel the same way.

Veronica S

Gold's gym has definitely been a positive turning point in my fitness journey. I started training with personal trainer Sasha Duncan at the beginning of the year, and I can honestly say that I continue to use her advice and teaching in every workout since. Sasha is very dedicated to her work as a trainer and her ability to effectively share her knowledge with beginners like me is extremely valuable! I was able to learn the foundational steps needed to achieve my fitness goals, and saw my form improve greatly. If you are looking for a knowledgeable and supportive trainer, I would definitely recommend Sasha Duncan!

Nikita Bagg

Very old gym that is not well maintained at all. The gym is very small with very outdated equipment and a terrible layout. However, for some reason it is still quite busy leaving absolutely no where to work out or any equipment available. One of the worst gyms I have been too. I would not recommend getting a membership here.

Greg Willett

Nice gym! Has most equipment you'd ever want/need. Would love an area for medicine ball work without making an abscure amount of noise though. Pricey enough unless I'm used to Ontario prices 279.00 plus tax for 4 months seems steep but very new equipment and lots of options. Free parking with membership and haven't had issues with the limited space reserved yet. Place does get busy with students but mornings are not as bad! Great staff and atmosphere in the gym.

Gabriel Atkinson

Amazing atmosphere — hit 3 prs at Gold's UMP in my first three months.

Jag Dhatt

Wicked gym. The staff are awesome and super friendly. Cleanliness at this facility is on point, especially during covid.

Bryan Lamb

Awesome gym! Staff is amazing. Great equipment. Best gym I have had the pleasure of being at

Rasmus Dilling-Hansen

Friendly staff

Jayce Wang

Friendly staff. Bo was very helpful.

Thiago de Sá

During my 1 year membership, over half of all treadmills were broken and the other half were not functioning properly. Staff is POORLY TRAINED and management is even worse. Allow me to make myself clearer, during the 1 year I was a member they've changed managers over 5 times and all of them turned out to be Incompetent, immature and also poorly trained, the later one specially which I believe still manages the space today, Milos, tried hard at the beginning to please me into leaving a better review but turned out to be yet another useless member of Gold's Staff. Not only useless, when I last complained about their system charging me a late fee even though I paid the membership on time, Milos became extremely condescending, laughing at my face while saying "I never make mistakes, if It was someone else charging your fee, I would believe you" All that, while I had a receipt in my hands proving my payment time and date. Milos won't last long, but Gold's seems to keep on sucking no matter the manager they seem to find. Do yourself a favour, NEVER JOIN GOLD'S GYM! Their payment system is predatory, they will charge you without consent, fake times of payment so to make you pay extra fees which are also extremely overcharged coming to be twice as big as the original biweekly charge and they will make you feel as if you are the one at wrong. So to my last try at Gold's Gym of Terror simply to keep myself from having to pay yet another fee which I actually already had paid, I've had to argue for hours with them, compelling to all the hours they've made me waste over the 12 months in order to get myself out of the gym without further charges. DO NOT REGISTER AT GOLD'S GYM, ANY OTHER GYM IS BETTER, SERIOUSLY, ANY. All that is my opinion though, register at your own risk.

Danielle Macdonald

Would advise anyone against signing a membership with this gym. I was told if I moved away from the gym to just call them and let them know, and it could be canceled. I was never informed of the "cancellation period". Upon calling, I was told I has to contact a lady called Safana, and it could be canceled. This actually meant my account had to be reactivated during the "cancellation period" which I was never told about. I ended up paying 4 extra bi-weekly payments on the membership. I will never sign up with a Gold's Gym again after this experience and I'd advise anyone against it.

Dreamspiration

I have been going to this gym for almost a year now and the staff are not only professional, kind and knowledgeable but never fail to greet me in an upbeat and positive way. The environment at the gym itself is always clean and sanitized properly by staff (which is extremely important right now during the pandemic). This is a great gym! Special shoutout to Sam and the rest of the front desk team who make going to Gold's UBC a great experience.

angela zhao

Ariana Zandi, ladies and ladies’ men, is the most lovely YET sadistic PT out there. Jokes its all for the gains. It’s only been a two week journey but she’s pushed me to challenge myself nonstop and that’s we look for amiright! So if y’all got some free $$ lying around (but in this economic climate I doubt it) you should definitely come see this girl! Even if you don’t need that second voice cheering you on you should still come here for some of that good sweat cuz the staff is super welcoming. Special shout-out to the purple-maned manager Samantha for making me feel excited on my first day!

Vinay Kamat

Gold’s Gym has really changed my lifestyle and my self-image. Simply going to the gym four times a week has made me a healthier and happier person. Two years ago, I was breathless climbing up a flight of stairs, but now I feel much stronger and my stamina has increased beyond belief. My wife and son also go to Gold’s, so the Gym has become a family affair. The management and staff are wonderful, and always welcoming. I strongly recommend this Gym!

Sophie

The absolute best part of this gym is the group power class. The instructors are so awesome and inspiring and make you excited to come back!!! Since playing competitive sports in high school, I hadn't found a way to exercise that was sustainable in terms of how much I enjoyed it, affordability, time, impact on body, etc. but group power has been so amazing for me, and I have to give credit to Jen and other instructors for making it such a positive experience for everyone. I would recommend to anyone!!!

Bo Zhang

I have been a member here for many years now. The staff here are quite friendly and welcoming. However the gym needs better maintenance.

gen dufour

This blonde lady named Sam gave me a free cashew cheese sample after my workout! Super random but it was delicious!! What a great idea :)

John Best

Very well managed and easy to access on campus. The gym is very clean and seems to follow strict COVID protocols, so I have still felt comfortable going there the past few months.

Zohair S

The young sales guy at the front there (Kyle?) got my buddy a good deal for a membership! Awesome atmosphere too.

Zohair S

The young sales guy at the front there (Kyle?) got my buddy a good deal for a membership! Awesome atmosphere too.

Selena Dyck

I've been working with PT Sasha for a week now and have already seen a huge improvement in my strength and confidence in going to the gym. She modifies exercises if needed but also pushes you to work hard. I highly recommend her if you are looking for a trainer!

Dylan

good gym!

Joel Robinson

Great atmosphere, good variety of equipment. Staff are very friendly and supportive, especially the GM Kyle.

Peter Xin

(Translated) If you would like to have a pleasant and practical personal training, go Gold Gym UBC and meet Ritchy Tran! He will make it a good workout with a patient, respectful manner and most professional advice. You will not get hurt, but keep reach to For me, I was a really big guy who wear XXXL clothes and can't even do a bodyweight squat. I feel unconfident and hateful to myself. After I came to GG and meat Ritchy, All things to squatted around 200! I feel so confident when show myself in society. All thanks to workout with Ritchy! If uBC students consider fitness fat loss and muscle gain, it is recommended to go to gold gym to find ritchy coach. People are very responsible and patient, will give you a lot of advice on fitness diet, etc., very good! No matter what your fitness goals are, you can ask him to help you plan and supervise you. I have made great progress in my fitness here for half a year. I used to wear 3x and now I am wandering around. The muscles are trained to go out and have a face. Of course, the premise is still to be conscious. Fitness is still a constant thing. Ubc students come here to run a personal trainer will have a lot of discounts! (Original) If you would like to have a pleasant and practical personal training, go Gold Gym UBC and meet Ritchy Tran! He will make it a good workout with a patient, respectful manner and most professional advice. You will not get hurt, but keep reach to your aim of whatever lose weight or grow muscles. For me, I was a really big guy who wear XXXL clothes and can't even do a bodyweight squat. I feel unconfident and hateful to myself. After I came to GG and meat Ritchy, all things changed. Now I gladly wear XL clothes with some loose and squatted around 200! I feel so confident when show myself in society. All thanks to workout with Ritchy! 如果ubc 学生考虑健身减脂增肌的话， 推荐来gold gym 找ritchy教练。人非常的负责而且耐心，会给你很多健身饮食等等的建议，非常不错！无论在健身上有什么目标， 都可以找他帮你制定计划，并且督促你完成。我自己在这里健身半年就有了特别大的进步。以前都穿3x的现在1x都逛荡。 肌肉练出来出去也有面子。 当然啦前提还是要自觉。健身这种东西还是要持之以恒。ubc学生来这里办私人教练会优惠非常多哦！

sandy wu

You better know what you have signed up for. Don’t get into their traps. They won’t remind you what to do to cancel your membership. They told u it will be easy, but in fact you need to pay for an extra month.

Michelle Charlton

Amazing classes! Raise your heart rate and your spirits!

Connor Wilson

After a few management changes this place has finally turned things around and is operating like a proper gym again.

mohammad kassas

great facility and support staff

Amelie Tolvin

That Amie girl is really nice