You have all the information of people like you who are using the services and products of Motion Fitness Brighton (Gym) in Borden territory (Canada).
To this day the business has a rating of 4.2 stars out of 5 and this rating was based on 127 reviews.
You must have seen that the average score it has is very positive, and it's based on a very large number of scores, so we can say that the evaluation is very credible. If there are many people who bothered to value when they are pleased with the service, it works.
As you know, we do not usually bother to place reviews when these are correct and we usually do it only if we've had a problem or issue...
This Gym is classified in the category of Gym.
Awesome gym and staff!
Good equipments and extra activities
Awesome staff, great gym.
The regional manager was super nice, respectful and understanding. all the staff is super helpful. Equipment is great and I love their women only workout space.
Thanks to Virender for his excellent Customer service skills. Brighton Location Gym is very well maintained facility and the up keep is spot on. It is super spacious, lots of equipments, awesome categorized spaces for carrying out different activities. Highly recommend a visit ????. Thank You ????
Nice gym!
Told staff to cancel my family plan on end of January. I was told an 8-week cancellation policy. I said okay and confirmed. However, Motion still charges me when they resume service in May/June. Luckily, my credit card expired in April. And they didn't notice me until August. I tried to communicate. They told me I only removed one member out of the family plan, not the entire plan. What a joke!!! They never admit their fault or error possibly made by staff, not even a little bit, and just ascribe all responsibilities to the custumer. And now they are sending bills to collection agency. Can't take this anymore. They just RIPPING YOU OFF.
Nice and new facility..lots of equipment.. Only concern is the quantity of people during this time..not alot of awareness to social distancing
My favorite unit. Yoga classes are great. Very clean . And friendly staff.
Nice place they have recently opened this location. I just finish a great workout. First time here. So many machines and equipment, everything you need is there. Staff was great with a tour before working out. If you want to workout in a nice gym this is the place to be.
Great location. Awesome and friendly environment. Really helpful staff. One thing i really like is that, these guys put extra effort in cleanliness. Also lots of great new equipment. Love this location!
I like the place . Cleaning is maintained by the staff during this pandemic. Front desk staff are really helpful and Cleaning staff are really friendly specially that indian lady if i am right named chaitali always greet and talk to us.
Great Excercising Environment
This past summer I signed up for a 3 month free membership which I was charged for. I went in at the end of August and confronted them for the charges and the owner yelled at me and called me a liar. I then cancelled my membership and signed some paperwork to only find out the paper work was for a promotion not a cancellation and they rushed me through it telling me to trust them that it was for a cancellation and continued to yell at me. It is now 6 months later after I initially cancelled my membership and they continued to charge me for it and I called them and they say they have no record of me cancelling my membership. This gym has made me have trust issues with gyms now and I am now scared to get memberships anywhere since I realized they can continue to charge you or refuse to let you cancel your membership.
Love it
Good gym I wish they had more equipment in the woman section. Staff was very helpful, specially Catherine she answered all my questions
Best gym in town, top of the line equipment, pristine and very welcoming atmosphere. The manager and staff are awesome.
Bright clean gym. Staff is friendly and lots of physical distance protocols are in effect.
went in for my membership cancellation and they said to wait 10 minutes while they sort it out, umm sort what out? I waited 10 minutes and they said they couldn't help. over the past 10 months I have been charged over 150 dollars.
I really love this location, it's always clean and very organized. God job to all staff!!! Frond desk are fantastic and very professional. I would 100% recommend motion fitness, they are the best!!!!????????????
I dropped into the gym for the first time and appreciated the friendly and helpful tour that I was given by Asmaa. She was able to answer all my questions, give me some great advice, and made me feel very welcome. Since then, I have been enjoying the gym and appreciating the great workouts!
The staff is very friendly and helpful especially Asmaa who helped us get our membership set up. She took the time and explained details of the membership and gave us a tour.
Love this gym! Desperately need a Motion Fitness in Edmonton and Calgary!!!!!
Brighton Motion Fitness childcare has been amazing at accommodating our childcare needs! The staff take the time to connect with each child and provide them age appropriate activities and crafts to occupy the time spent in childcare. They truly go above and beyond to help make your coveted gym time a convenient experience when you have kids in tow. The facility itself has such friendly staff and is extremely well cared for and clean. Definitely recommend!
Good decent staff thank you for your help
Kaler and his wife are the dynamic duo keeping this gym both clean and friendly. Most importantly, they do it with smiles!! They are quick to help and always positive. Thanks for your efforts and kindness!!!
My friend sent me a referral and they denied the referral and made me pay for a pass. Motion Fitness customer service!
Very accomodating staff, and manager is really professional and helpful. Will definitely recommend it to my friends.
Me and my family joined Motion Fitness since we moved in Brighton. So far we love it not only because this is one of the largest and the best fitness centres in Saskatchewan but the manager and the staff are very nice and helpful. Brand new location with a lot of a new equipment and good trainers. Very good childcare which is very helpful. Very clean and very well-maintained place.????????
TERRIBLE!!! I would never go there ever!! Please save your money and find a gym that cares!!! They will lie to you about the agreement and everything else.
Extremely clean gym and great machines. Arving the night worker is extremely proffesional and the hardest worker.
It was slightly busy but the women's only section was great!!
Love Lawson, old cardio machines. Vibe was not warm.
I really like the location. It's new, clean and organized. Good job to all the staff and management. Keep it up!
Very good well serve.an impressive place lots to do at your own pace
You have been charging me for almost a year even tho I have not set foot in your gym since that time. I have tried in vain to call you guys and everytime im told to leave a message for the manager I never ever get a call back. There comes a point where you should stop charging or maybe call me back to discuss. Like a lot of people my household lost jobs tru covid and its morally wrong to keep charging people for a service they could not afford and don't use! And please do not respond telling me to contact member service email.
It's very conveniently located at the Brighton Commons. HUGE location, ample amenities for a gym ! Reasonably priced, no contractual obligation. Group classes that are first come first serve. An app that you can use to track your progress. Open 24 hours! What else do you need ?
Terrible gym. Useless employees.
Professional and clean, friendly staff!
Carla was an amazing personal trainer. Very friendly and incredibly helpful throughout my sessions, thanks a lot!
Motion fitness and all their gyms facilities are awesome, staff is friendly the equipment is great, they offer a lot of deals and just over all a good experience. I’ve been with them for almost 3 months now. And it as helped me a lot with my fitness.
Horrible customer service in numerous occasions
Friendly staff and the gym is always cleaned and maintained
This Motion is the best one in Saskatoon. It's the cleanest and they have the biggest selection of equipment out of all their facilities in the city. Edit: they fixed the locks
Big place, more equipment. Good service
Great new location. Workers are always working hard to clean surfaces and avoid being near or in your space while you're working out. Everyone is friendly and polite. Theyre doing a good job maintaining physical distance protocols during covid economic reactivity. Unfortunately an individual that tested positive entered who was asymptomatic. Because of their system and protocols all persons who may have been present at the same time were notified and it did not spread beyond the individual. I feel safe attending this public space because of their cleaning protocols.
Please note the cancelation request is 60 days not 30!! I have never heard of anything like this, it is obviously a tactic used to rope you in to payments. They claim no contracts but still hit you with a ton of fees. Also terrible customer service.
The way they greet and the way they keep the cleanliness in this on going pandemic is so awesome...and specially that lady chaitali if i am not wrong always gives a glowing smile and treats very goodly...
Just wanted to thank the cleaning crew specially Shailesh, for always sanitizing. Never seen this man not doing work
Five star for Motion Fitness Brighton, The biggest gym in Saskatoon with excellent gym equipment, nice and friendly staff what else can you ask for. Kudos to one of the most hardworking front desk staff Catherine, thank you for making our mornings a pleasurable one.
Loved it. Great atmosphere.
Asmaa was very welcoming and gave us a tour around the gym. She also extended my time as I was not able to come down due to a foot injury. Great place and staff!
Really impressed with the location, never super busy, very clean and great staff ????
I had an amazing experience dealing with the staff at motion fitness especially with Asmaa and Saneer. They were very welcoming and the hospitality was excellent. Asmaa was amazing to deal with. She was very kind! If your looking to set up a membership ask for Asmaa and she would be more than willing to help
Bright and spacious environment, friendly and helpful staff. Personal training experience with Dallas Mengel was awesome. Professional, knowledgeable and very motivating. Looking forward to my next session with Dallas Mengel. Highly recommend this facility and Dallas.
Very clean facility with welcoming staff. Asma at the Brighton location was particularly supportive and went out of her way to help me and a friend with our registration, sharing tips and recommendations along the way.
Great gym! Very spacious has lots of machines and a turf area
The whole team at Brighton Motion fitness is great and friendly! Keep up the great work!
This is the best gym so far I have been. Friendly staff's and very welcoming atmosphere.
A message to the CEO of motion fitness, “ To keep customers, you have to give them the freedom to leave.” To cancel my membership, it does not mean I won’t come back. But if I find I cannot cancel the membership for another 3 month, I am sure I won’t come back forever.
Based on what I have experienced so far at Brighton Motion Fitness I give the gym a conditional 5 stars. It’s not yet 100% complete. Still waiting for benches in the locker room among other areas to be completed. Boot and shoe area have ample room compared with Nelson. Building is nice and spacious, lots of equipment and new equipment besides what was at the Nelson location. Tried the steam and sauna and was impressed. 6 showers in the men’s area so no waiting for a shower that happened at Nelson during peak times. Lock mechanism on lockers is mechanical, easy to see numbers and easy to use. Depending on the time of the day and if there are no clouds in the sky you may need sunglasses or a baseball cap to prevent being blinded by the sun if you want to use the few machines by the windows. Was told the windows will be tinted at some point. Great parking as well!
Samia at the front desk was super helpful and stayed on line to make sure all my issues were handled. She was very professional, thorough and helpful.
Very helpful and kind to deal with over the phone.
- provided no notice or disclaimer that this gym was switching locations one month prior to when I signed up - when I signed up, they told me over the phone that corporate memberships could be put on hold mid contract; when I tried to do this after COVID they denied the request - very busy in late afternoon, have to wait for most machines
Great gym and the ladies in the daycare center are amazing with my toddler and so accomodating! He has developed such a bond with them and looks so forward to seeing them everyday.
Jaswinder Kaler works hard day in, day out and provides the gym with a clean and welcoming space for members!!
Jaswinder Kaler is such a sweetheart!! :)
Hands down, this is the best gym in the city!!
Jaswinder Kaler is outstanding person but also fantastic cleaner. Kind and very pleasant. loves her work and does an amazing job. Wish I could give her a 20 star rating
Love that its open 24/7
Very clean and modern looking gym, along with very easy to navigate layout with lots of choices for workout equipment. Manager and staff are helpful and welcoming and the wifi is very fast and reliable at 400 mb/s.
A very good fitness facility to work out at and to achieve your goals. Friendly people for sure.
Very poor communication.
They randomly raised the price after I been there 6 months and said it was for equipment upgrades.. so why did I pay a 50 dollar fee that they said was for equipment upgrades? Huge money grab not worth it for a sub par gym
Clean facility with helpful staff!
Just wanted to thank the cleaning crew specially Chaitali, for always sanitizing. Never seen this ledy not doing work
We joined Motion because of the amazing childcare staff. It doesn’t get better than this group of women who take care of the kiddos while we workout. Childcare is open fantastic hours, and the staff are super creative in finding fun things for the kids to do. They always come home with a cool craft or a story about a fun game they played. Our kids have gone since they were six weeks old - and we’ve had nothing but great experiences. The older kids look forward to “gym” days. Best around!
The gym is great, thanks for solving my concern and keep up the good work.
Nice to be back at the gym. They have a lot of precautions in place to ensure social distancing and cleaning agents for everyone to use before and after they are done with the equipment. As long as people do their part, clean their equipment, use sanitizer and stay home when feeling sick, it should be all good. Waiting for the next phase for use of the lockers, and steam room.
Wow wow amazing nice and friendly staff my wife loves it great colours lots of equipment and cardio clean. I feel like I’m in New York
The manager and staff are wonderful and very approachable if you have any questions or concerns. They are always working hard to make sure everything is clean and sanitized. Due to Covid, they have very reasonable rules and guidelines in place for everyone's safety and it's great to see all members following along. Very spacious and a large variety of new machines to use. They are also open 24/7 which is great. Highly recommend the Brighton location!
Beware the 6 week cancellation policy. The gym brags no terms but not matter when you choose to cancel they will take an extra 3 payments from your account. A term might be better because you could sign up and then end your contract when your term is up. They will also offer you “free holds” on your account when something like COVID happens so you don’t cancel your account when they can’t charge you while they’re closed but then you miss a window of opportunity to leave and not pay for the 6 weeks.
Very nice location, and very welcoming atmosphere, I wasn't sure I wanted this membership right away, but I don't know how Asmaa convinced me, she give me a tour, she was very kind, educated, she speaks italien like me???? and 4 others language!!! For sure I will recommend Motion fitness to all my friend.
I would like to share my experience with Asmae one of the supervisor in motion fitness at Brighton I would like first to thank her for her excellent customer service and for resolving my problems at this location. She is the example of kindness and respect and without her service I would never do business with motion fitness . Asmae is a professional person , very good communicator and very kind person I do appreciate your help and you understanding Thank you again and keep up your very positive attitude
It is written in the contract I signed when joining this gym that I could cancel my membership at “anytime.” So I chose to cancel on May 8th by writing. Due to Covid 19 I wasn’t able to cancel and start my 60 day cancellation period. I went in June 8th to cancel as soon as they reopened. Then I’m told I would receive a credit for the fee they took out prior to closing in March (okay I’m cool with that) But all of this only to find that they charged my account this week. Customer service is second to none.
Very nice, clean. Good place to be at and work out! Arvin is the best!!!
Went to the new location today I’ve never seen a beautiful gym like this one good job to all the people that made it happen ????????????????
Good gym
I can't say enough about the friendly attitudes of Jaswinder and Chamkaur Kaler. They greet you everyday with a smile and work very hard to keep the gym clean and looking good!!! I highly recommend this facility.
Really poor management, they definitely do not treat their staff well.
Great wide open huge space, good easy yoga room placement!
Super disappointing how this company treats its employees
More than a half ppls didn't wear mask, and none of their staff to ask them. more than ten members have class in a small room still missing someone's mask. And some ppl wear face mask on neck .
Very spacious and very helpful staff, but please please please install some hand sanitizer dispensers around the gym.
I was in the Brighton location. Another patron was coughing all over the place. I informed management. She did nothing, just sat in her office. Brutal.
Need blinds as the sun blinds you while working out. Employees are never out on the floor organizing plates
Members and staff are great but so many classes have been eliminated over the past two years. Now a days no gym class on Friday after 5 for people who work till 5. I have been a member for 5 years but “no thank you” anymore. I need options and if I pay more then when I started being a member I expect at least the same service.