We offer you all the feddbacks of real people who are consuming the services and products of Hudson's Bay (Gym) in the territory of Barrie (Canada).
At present the business gets a rating of 4 over 5 and this score has been based on 127 reviews.
As you can see it has an average rating is very positive, and it's based on a high number of opinions, so we may say that the rating is quite credible. If people have bothered to rate when they are pleased with the service, it works.
As you know, we don't usually stop to put opinions when these are good and we usually do it only if we have had a problem or issue...
This Gym is included in the category of Department store.
It's a Bay
Yuck!
huge store with good selection and helpful staff
Awsome and great varients and staff was so helpful.
I don't normally shop here, but I earned $75 in store credit through Samsung Pay promotions 3x $25 egift cards. Funny thing is their terminals are probably so outdated they don't even do tap & pay. Lol. I found it a bit difficult to find any deals & anything I wanted to spend my credit on, ended up overpaying for a few items, but it was basically free, so who cares.
Good place to buy
????????
i like fragrance department staff
I'm from Ontario and I can get some of my name brand items here
This place is a great place to shop.
They are really short of ppl And who is there overworked and not really know other department things...
It's ok! Didn't really purchase, just browsing. It's so big hard to find specific and special
Very good assistance with makeup counter
they had a coat sale. hundreds of coats for flat chasted women.
I've never been here. Just drove by and my phone location was google snatched.
Clean and bright, kind of pricey, staff is hit and miss like most places, some really good workers who go out of there way to help you and some are just plain rude.
Very good...????
Very friendly staff and they had some good deals on.
The Best place to shop for all your whole home and family
More often than not I leave here frustrated...why I continue to give it a chance is questionable... Was approached by staff member asking if we needed help, we said yes, she directed us to another department to have the item we wanted ordered, as they were out of stock in the color we wanted. We waited in line for 15 minutes or so, when it was our turn the guy working told us he was unable to order it for us. I told him that makes no sense, I was able to order it from home, but chose to come in to see if I could get it same day. He told us that the system wouldn't allow him to pick a different color. I think he just didn't know how. This wouldn't be all that bothersome if we hadn't literally been brought over to this cash desk for this very purpose by another employee who said it was absolutely possible. We've had many things ordered for us, clothing, perfume, small appliances...why this wasn't possible this occasion was odd...so we went home and ordered it....from another company.
Busy!! But it's Christmas! Merry Xmas!! Good deals.
Change rooms were a disater. When they let us in there was clothing in three from what looked like 10 previous customers and they just left it there... On the floor.
One of the last department stores
My parents love this place!!! They can buy good stuff will good price
Boring clothes and the sizing is disproportionate.... over priced everything
Buy most of my clothes etc from them, online and in store. I like that they carry named brands like Buffalo, Ralph Lauren/Polo., Armani etc. Never had a bad experience with the bay in general
Great staff and prices
Great experience friendly helpful staff.
Love their shoe and jewelry selection .
Great sales associates excellent service.
Love this place
The store was empty when I went in... Seemed like they need restocking. So it was mostly junk which is not what I'm used to seeing there.
A bit pricey for what you get.
Don't expect any level of service here, especially in Ladies Wear. The sales staff walk right past you like they have better things to do than help you. But the Cosmetics Department...just try to get past them!
Largest mall in the Sydney area. There is a decent variety of stores and they have fared better than some other malls in this end of the province in regards to keeping places open.
It's a fairly nice department store. Little more premium priced than the others, but generally nicer stuff.
This is place for every types of shopping,my experience was so amazing
Loved being in a mall after so long.
Good selection of brands, and great deals can often be found.
Friendly staff that go out of their way to help.
I dont buy clothes
Good service.
Love the deals, variety & convenience of shopping for home & personal fashions as well as gift items.
High quality clothing worth the additional cost!
Well only issue I have is no check outs at the exits but 70% off kept me walking around till point had hard time finding the exit
Yawn. It's good for make up and fancy shoes I guess?
Doesn't open til 11am. Selection is small. Good sales!
Effie in the perfume/cologne department helped my husband and I find some fragrances. She was so incredibly helpful and wonderful. If anyone is looking for a new scent she is your lady!!! Thank you for the great experience.
Great sales. Just read fine print under labeled. Seen things like "50% off" racks where fine print says "except for prices ending in 99c" (everything on that section was $__.99) showed that to a few people who were not happy
Clean, organized but priced too high
Best staff. Awesome deals and great selection!
Beautiful items somewhat over priced ..
Seems hard to find salespeople.
clothes are too old fashioned
Too pricey put anyone on the pension it's definitely not a place for seniors
Not a big selection on new born baby winter stuff. And way over priced.
Very good got looked after well
Excellent customer service, returns, exchanges, purchases all in one location.
Great Canadian store!
Good service, good variety.
Easy and fast points collection. Good deals on branded products
Very nice department store. It has a nice variety of things and brands. Only thing I didn’t like is how it is organized.
Great store but not enough staff.
It was excellent service as usual here... just they had to lock the door out on the side of the building i happened to park on do had to walk around ok tho was sunny out
Pretty disappointing selection of everything. Clothing all seems very boxy and unflattering. Never seem to have new or higher end perfumes in stock. Prices are very high on clothing. Staff cannot figure out how to process returns of items purchased online (even though the website boasts about easy in-store returns). Everything about The Bay just feels very outdated.
I have had mostly positive experiences shopping with The Bay in terms of quality, and when they have a sale, it's real. I am rooting for the company to stay in business. There is something really wrong with their website, it's consistently slow to load pages, and managing my cart is a nightmare. It takes a long time to delete anything. It is 2021, why is the website so archaic? I also agree with someone else who posted, paying $8 per individual online purchase is unreasonable compared to other competitors.
Great collection and offers and watchout for great clearances
Poshly decorated & magnificent shopping experience!!
Bought a wallet and a backpack here. Pretty legendary, nice store. Could've used some free food samples or something though, kinda got hungry halfway through shopping.
Great place to shop.
Always has good stuff
found what I wanted, I'm happy
Wow, there isn't much here. Best to shop online.
Staff are friendly. Selection is great.
Best place and wide variety of goods are available
This 1 star is for the watch section from hudson bay, never buy watches from here, i repeat never.
Great black Friday deals for all.
quality and nice
Good customer service
Pleasant Employees and Manager, Mrs . Cresswell was very Professional , Polite and helpful with my Shopping
Located in Georgian Mall with lots of brands to choose from. Wheel chair accessible and adequate parking is available.
Purchased a Natuzzi sofa in St. Catherine's. The salesperson was wonderful! However, when the sofa was delivered it had a defect in the leather on one of the seats. (Hard lump). I called the Customer Service number which takes you to the Philippines. All that I could hear during my first call was chickens and roosters in the background. I then was asked to send photos of the couch. I did everything I was asked. Then we had a call saying it was approved for return. We then waited for a call for our new delivery of the return. Never got the call. Then I had to call numerous times after that. Several calls were disconnected due to bad phone lines. Always in the Philippines. The latest now is that a Natuzzi rep will come to our house and I have to give them more information. The couch was purchased on August 1st and it is now September 14th. Still not resolved. There is no contact number in Canada to talk to Customer Service. They will not transfer you to a Manager either. Very disappointed and will never by a large purchase from Hudson Bay again.
I have never met more nicer staff great service in the perfume dot
Various kinds of products with so many brands
Went in to pick up some new clothes for an upcoming event. While there were lots of staff milling about (mostly standing around talking with each other) - and very few other customers - getting any assistance was like pulling teeth. I eventually gave up, and went down the hall to TipTop.
Very nice fellow talking about beds and mattress. Extremely friendly.
Love the selection, but pricey.
Always a favourite store.
Very good deals all the time
To expensive!
Lots of brand names, but low on stock. Store is neat and organized
Awesome selection and great prices!
Not a big fan of the Bay.
Very expensive
Really high prices for small things.
Good quality merchandise at decent prices when they are on sale.
One of the best Hudson Bay store in Canada
They have good brands which are difficult to find in Barrie. The service by sales associates is best of all clothing stores.
Awesome bedding selection
Good sales on designer brands for back to school
Big store. A bit pricey but deals to be had.
Buy one pair of Levi's get second pair for half price. I took advantage of the deal. 89.00 and 44.00
great brands and service
Pricing is adequate but unfortunately still has exactly same kids wears from over 2 years. A bit of innovation pls!
One of my favorite Hudson's. Always great deals
I watched Rocky. Then I met Adrian. I was motivated to be the MAIN reason why we are going to be ALL over it. Nuff said. If you want to feel alive, talk to Adrian.
Always a beautiful selection of dresses.
Nice clean store but prices are very high on most items
Very attractive displays in fragrances areas. Forever 21 section popular with my wife.
The fragrance section is where I shop the most, Effie is the most sweetest person I ever met, she posecess an excellent customer service. Because of that this is my number one place to go shopping .
Great selection for men. Regular prices are steep but sales are normally generous.
The Bay in Barrie is one run down store. The product is fine enough but the business model of merchandise on shelves is old and tired. The Bay like to position itself as a higher end retailer but the store fixtures in this location look old and worn out.
Way overpriced and not that great selection. Huge markup on lot of things. Sad to see a piece of great Canadian history going down the drain because of greed and mismanagement.
Always helpful sales staff and easy to do exchanges. As of June 2021 they have renovated and the store layout is much better along with central checkouts.
Keep reciept!! They wont search CC card purchases ????
Great place having alot of options. Great variety but there is lack of associates to assisst customers.
The bay was clean and organized, the selection wasn't as vast as I would have liked to have seen in the handbag area but that may have been due to the low stock near the holidays. Overall the departments were clean, the associates were very helpful and polite. I've had bad experiences in the past with other Hudson's Bay locations in the city but this location has very pleasant associates. I'll definitely return (covid permitted).
I usually purchase my clothes from here. Little overpriced comparatively other shops in mayflower mall but still with it. They only sell quality products and it lasts long.
Very organized and clean. Has tons of merchandise
It seems like the shoe section was thrown together, sizing was weird. They have some nice stuff but some of the clothing lacked the Bay's upper class of standards for clothing( Forever 21???) I was disappointed
Barrie location Hudson Bay renovating, lots of deals going on please visit and check out great variety of clothing, toys, makeup’s and accessories and cologne and everything u need might find here.
Excellent selection of men's clothes at reasonable prices
Great Customer service
Staff is great and it's a nice store to shop in
Store is well staffed during busy hours.
Great shop
A bit over priced, but they have great sales. And staff is wonderful.
Unsanitary cleaners.
When there to purchase a dress for a wedding and there’s no one there to assist with questions about size, selection and availability. There needs to be more staff in place to provide the experience that their prices reflect. They are expensive and this is not reflected in the customer experience and in the availability of staff. The same thing happened at the Yorkdale location, no staff! Why are department stores not retaining good staff to ensure that their customers have a good experience ?
I have been to 3 different HBC stores in Ontario this month, they ALL told me "just go online" when I couldn't find ties, shoes, shirts, suits ... products which NEED to be tried on to fit. Also worth mentioning they never took care of a fraudulent charge that randomly showed up on my unused HBC Credit card. They then proceeded to ignore the fraud and attack my credit score. For better or for worse I have not been able to receive economic stimulus loans over that past decade.
Good sales and good selection.
I really want to support a Canadian business, but the realities of retiree pension income force me to bypass the higher quality goods here, even when they are on sale.
Roughly 10000 degrees. Everything is too expensive. Nothing fits me. This is hell on earth.
Nice to go on the week day but no sale. All the sale always end on Sunday.
Not bad but could be a bit more friendly.
Nice mall
Expensive
Following a flyer advertisement, we decided to go to our local store looking for Lê Creuset. The store in Barrie had five pieces, nothing that match and not the item that was advertised. We were told they had a limited number of pieces. False advertising more like it. Then we went to on line store, place the order. Twenty four hours later we get an email, so we can not fill your order! False advertisement again. The over all service was poor, prices to high. This isn’t the first time this has happen, but, it will be the last.
Good collection!
Welnt to get a lipstick from Mac and the sales associate was very helpful, knowledgeable and friendly. I got what I needed in less than 5 minutes! Afterwards, I went to purchase a pair of shoes and the sales associate again was so friendly and helpful. She even went to look for a half size for me without me asking, which I thought was very nice. Got the perfect shoes for a great price.
Lots to choose from and great sales
Great customer service
Quality products. Quality ppl.
We decided to brave the crowds yesterday Saturday December 29th so we went online to check the hours of The Bay in Barrie Ontario and saw both they and the GEORGIAN MALL were open until 9pm. We arrived shortly after 6pm to find the mall closed as well as The Bay. There were signs posted on the doors inside the mall to The Bay that listed their hours to be until 9pm Saturday December 29th and Sunday December 30th. So we walked around outside to the external entrance doors to The Bay to fund them locked as well. There was a manager letting staff out and when we questioned him about the website and the signs that had stuck to their doors his response was " ya but we're still closed"....I find it hard to believe his response not to mention both The Bays and Georgian Malls social media team could not have updated their hours on Google!! We drove over an hour to only have to turn around and go home....a complete waste of time and lack of empathy from staff of The Bay!
great
Pricey
Not a bad store, but not what it used to be. A bit pricey and not a lot of stock.
Walk through here every day and get greeted by staff
Great products, but I wish there were shopping carts and salespeople in the clothing depts so I could get help
Big name but don't have much in terms of variety and options.
I love the Estee Lauder, Lancome and Chanel counters
You can find clothes of all brands here
terrific sale prices
Good prices
The last of the great department stores.
Great array of designer brands available here at Hudson Bay in Georgian Mall
Was their one day sale on shoes. Was well staffed. Staff was helpful.
Not good selection in my size. Generally overpriced
Managed generously and professionally
Deals are good.
It is The Bay, expensive as per usual but does have some good sales.
Lovely
Lil expensive
Smaller location but has the essentials. Nice kids section.
Everything for the stylish man, woman and child and you'd be surprised by what you find
Always find great outfits here and the staff is always very helpful and kind
Great selection but the women's washroom is in desperate need of a reno and thorough cleaning.
It's got amazing clothes perfumes and more. Great customer service as well.
Returns handled at same registers as sales, took us too much time to spend my money, waiting for people to handle returns. How about an extra register or area, to handle returns only, like other retailers have.
The Bay store in the Georgian Mall Barrie has a wide selection of products and is a goto spot for some of the articles I need. The store itself is in need of a make over and renovation. Hard to find staff when required but this is not uncommon at department style stores.
Nice but expensive. Some good sales sometimes
Visit while you can. Stores like this won't be around much longer.
I found it difficult to find a check-out open. I am not familiar with the store and walked around a few time before finding the correct checkout.
good reps..did notice lack of sizing in certain sales items tho.. although if u look close enough you can find deals in other items
clothing store houseware
Same old and different day...
I love the bay but the one in Barrie needs renovation.Thats why we go to the one in Newmarket.
As far as department stores go it is better than any I've in for a while. Huge selection, many many brands. I can't always see how the cost can be so high on everything but it is at all department stores. They have many High end brands. Inside the store that has really improved over the last few years. If I were to shop at department stores I would frequent Hudson's Bay.
You can find all you need.
Nice store. Things are presented nicely.
Great shopping
Great deals on right now, 50% off selected items, not sure how much longer, so go now.
Solid department store, up to date fashions. Great quality goods, which one should expect to pay slightly more for. I would suggest that purchase check-out could be significantly improved.
It doesn't have the selection it used to have. Online shopping with The Bay is better.
Over priced items
Fairly well set up, staff is low and not enough cash stations in the store. Friendly and some good sales.
They have some really good deals on right now.
Had to do a online purchase exchange. Staff was great and made the process very easy.
If you look a certain way, they will follow you around the store and watch your every move. I was just trying to buy a tie bruh.
I am unable to get past the cosmetics/perfume department...at my preferred Mall Entrance! Please move the overwhelming smelly stuff to the back, in a corner, especially away from clothing. I will definitely shop there more often if the smells weren't an issue for me.
Customer service has improved considerably since my last visit. Updated stock in line with the season. Updated sanitizers in compliance with Covid-19 prevention.
Good clearance sale and good brands.
They have done of the best deals during their events check online or flyers before going to store
Nice department store
Little pricy for me but when stuff is on clearance good price. Good quality items.
Ot is so junky in there
Good
Typical department store although I like this one in particular. From its parking lot, one of the only places in the Barrie area with a view overlooking a valley, it feels more adventurous and upmarket, yet as you walk inside, its prices are unreflective of this. I've often walked away with outlet store pricing on in season goods. Maybe it's not noteworthy, but personally if I had to shop at the bay, this location is a cut above
I needed new Estee Lauder products .The lovely lady at the counter was most helpful.
A tad expensive, but love this store. I'm not sure why they haven't considered/ experimented with a grocery section.
The discount is not good. The products still are expensive for students.
Perfect during offera and sale
Good weekend deals!
Karen in the watch department was very friendly and helpful... Ended up buying a watch for my son for his birthday... Great deal too!
Excellent shopping place to go. Tons of clothes and footwear to look at. As well of lots of ladies fashion and makeup accessories. Definitely reccomend shopping here.
Not a lot of variety anymore on clothing, most things are high end and unaffordable..unless something is on sale I cant afford it!! Often I've seen the exact same items at other shops for alot less. Can never find an associate for assistance either, except for in the shoe department...even then, I have to approach THEM and ask for help. Assistance is Never just offered like in smaller stores
Nice selection
Good servise
We want to say thank you to Ettie , she is working in the cosmetic section . Ettie helped us with choosing perfume , she is a wonderful worker with amazing taste , she perfectly understood what we wanted and gave as useful recommendations . Thank you Ettie you are the best !!!
Friendly curtious staff.
They have some very nice stuff, the prices are a little on the higher side. However, the sales rep was wonderful and told us about some better selection that saved us some money. She was very helpful.
Hard to find help and many of the staff are very unfriendly. Prices tend to be high and the way the staff treats you reflects this "high class" vibe.
Products are good but the prices are heavy. Not happy with the staff as I felt there is discrimination to us who are from other countries. I still shopped from the store ignoring the attitude of the staffs.
Friendly, help was right inside the store service was great ,was directed right were we needed to be , check out was fast friendly
Expensive. But quality
Love Love Love HBC. Shopping in the store is my guilty pleasure; never walk out without buying something... can't help it. Long Live the Bay.
This place is great and u can get great value.
Great stuff but usually expensive. You can find good deals though on name brands sometimes.
The men's athletic clothing section seemed very disorganized... Made it impossible to find what I was looking for.
Always find my size and great quality
one of the best stores in area
This store is huge. Going to give some non Canadian stores a run for their money. Good job Canadian Tire.
Always enjoy shopping at Hudson's Bay. Great selection. Great sales. Online shopping is super easy. Returns or exchanges are never an issue.
Bay days. Super savings
We found a dress shirt for my sons graduation. We looked everywhere and Hudson's Bay was the only store to have shirts in his size that looked good.
Quite empty for a Saturday, staff always available to help.
Went to exchange some jeans they had just what I wanted & a really nice lady opened up another cash so I didn't have to wait
The Hudson's Bay Store's span the entire country. I do find this store well lit with wide aisle's which makes it much easier for people with mobile difficultys. The clothing selection is excellent. Slightly on the expensive side.
Love the jackets collection and available brands compared to other stores. But the prices are unpredictable. Keeps changing now and then.
Very friendly associate at the fragrance counter.
great place to shop- staff are very helpfull & art interest what you want to buy. my daughter & I go for our makeover at the bay - dior than we go fo lunch. at xmas I WAS looking for a bellarina for my g grandaughter to hang on her tree. 4 yrs. old & autum .saleman was great . lorraine lowe barrie ont. THANK YOU I WILL BE BACK WENT OPEN
Staff is very friendly and attentive. It is a smaller store so some items are not available here.
Clerk was shot handed but was very good and pleasant.
????
Friendly
Associate on the floor was great. Cashing out was awesome. Couldn't acsess my points card, said my credit card was invalid and a gift card was in valid. Finally got the gift card reimbursed. Used my gift card, left the rest of my items. Upon leaving the store tripped on a broken tile. Returned the check out counter to inform them, the response was "we'll have it checked out " The Bay has gone down the toilet.
dont bother trying to call .. the numbers go NOWHERE
Nice collection of clothes. Some them are expensive but the people who can afford it does care about rates. The customer service is too good and will help you to find stuff and also they will help to get rid of confusion.
So many great buys.
Amazing quilty
A typical bay store, this one is nice.
Sale items are well priced. Quality is good.
Absolutely terrible. Rude staff especially the manager that I had to deal with.
Good service good selection
Found exactly what I needed.
My thoughts r not all hudsons bay stores r created equal .hudsons bay in barrie is bright , clean alive with good quality and great selection .the one in eglington sqaure is dark dreary and gives u the feeling of a store going bankrupt .just my opinion
If their staff was taught how to sell they could be a great place to shop.
Store has affordable gud stuff.. lot of winter clothing on sale.
Not the same store I remember. Not as much selection.
Read the fine details on the sale signs , they will confuse you to think your paying a sales price posted!
Aug 11/21 wanted to purchase purfume but the employee was too busy on her mobile, after the second “excuse me” i left
All employees here are so helpful and awesome!
Got what I needed but insanely busy and staff couldn't keep up
Always easy to shop and great selections!
I faced racism at this place by a child. He told me something and touched my shoulder from back. I didn't reply back he went on his way. Overall the place is good and clean.
Nice stuff but Over priced
Amazing service lots of help from staff and classic sales good quality
Great service in the sleepwear Dept
You can always find quality products at the Bay.
Extremely helpful sales staff!
Is no costumer service at all and dirty areas
Great deals, clean store and good quality and had a bathroom in the store!!
Excellent service at Easter Lauder counter. Lynn rocks!
Great selection of items
The Bay is a joke. The last 3 times I've ordered something after it says it's in stock 3 days later I get a email saying it's not available. For a company that's been around for years you'd think stock would be updated ????
Great sales
No crowds. Very clean.
Not one clerk spoke to us or asked if we needed help. Children's section was small. Disappointing for the last true Canadian store
I came in a couple weeks ago to buy some shirts, I asked about an issue I had with an online order, Janice was helpful and said she would follow up with me later on in the week. She was able to resolve the issue. I am pleased with the result and appreciate her demeanour and effort. Thank you,
Open for walk in business. Store looked pretty well stocked.
Expensive
Good customer service!
Cool stuff available.
Keep it going , the only real department store chain left. Good luck taking on the online and American based outlets.
Found a dress for my cousin's wedding. All staff was super nice and helpful. Didn't have to wait for any change rooms and all were well sanistized.
One of the worst Hudson Bay stores I’ve visited. I understand it’s a big department store with high traffic but do the employees ever go through and clean up the mess at night? I can never find my size in anything...Product is never cleaned up or sized properly. The store looks like it is going out of business!
Great service in the jewelry dept. Thanks!
Love shopping at the Hudson bay
I was pleased with the number allowed in the store. Clean, and the employees were very helpful. Found what I was looking for great price
Fabulous service from the staff, especially Karen. Very kind and patient.
Nice store good selection
Covid. Dont know
Nice but smells and is expensive. Don't like how clothing is organized
The staff were great to me, as someone who is clueless buying dress shirts they were a real asset
The parking lot had been cleared to a point. There was not enough room between the rows. The car that was entering had to back up into the traffic to allow us to pass them. We went early so not to bad.
Love the bay. Great deals.
Good shopping very good merchandise unfortunately service is poor, and hardly any staff.
All nice brands at one place
Excellent service but having been a former employee for 13 years I wouldn't expect anything less.
We had a great experience !!!
Really awesome store, with excellent service. Thankyou
Visited the Hudson’s Bay Barrie location this evening as I had some issues with ordering something online. The manager Tanyt greeted me when I came into the store and happily helped me with all of my questions and concerns. She was so sweet and polite, and went above and beyond to make sure my needs were satisfied. 10/10, thank you Tanyt :)
The Bay has quality clothing and quality prices ...you can always find items on sale every day ..A++++
Lady in the store told me how to transfer my Hudson Bay points into. air miles. I bought one men's pair of pyjamas and Wonder woman's pair of pyjamas to complete the pairs for under $100 I'm Ralph Lauren with a gift receipt they can exchange or return them
I like the clothing and jackets at the store and I am may be wrong but the supervisors at the store does not have a pleasant face and though I don't remember the date I have seen international part time student workers being questioned in the store and I strongly felt they are discriminated. Yesterday my wife went to buy a gift for me and she told me the staff don't even smile to my little daughter who is three years old, so I can imagine how they treat customers especially immigrants. The billing counter staff looks as if we are taking stuff without paying and very rude looks. There are few staffs who are good to us but not all.
Great place. Great help
Nice and clean store, friendly and helpful staff
We were looking for women's dresses in white or light palate colours. Selection was limited, and everything was in red or black. Anything that was remotely close was upwards of $70
Great selection limited on men shoes ,prices are a bit high. Quality is very good.
Very helpful staff (4/5), very limited selection (1/5)
Love the selection & staff very friendly & helpful!
Good selection of housewares and furniture and clothing and make up and shoes and different things.
As always the Bay has always remained a great store, they carry a section of all Canada clothing, so if u are wanting to represent they have what u need. They also have a shoe section for male/female as well as children's shoes, sections for everyone looking for casual to formal wear.
Awesome staff great prices
Lots of selections, mostly helpful staff.
Wow
Great shopping, lots of deals to be found!
Wonderful
Lots of cashes are closed so had to find someone to serve us. Doors at the back parking lot are locked. Service was very good once we got it
Awesome service and sales help in luggage and linen departments.
So many sales great variety
Always find what I need at a great price
Had what I was looking for
Good selection, bright clean store
Very limited items to choose from today. I was disappointed.
Great shop
Always has what you didn't know you needed.
This was the busiest store in the whole Mall! I scored a bargain, I was pleased!
A very small store, but has a bit of everything. Focus on fashion and make-up.
Amazing ladies in the perfume xept
Very clean, good quality wares. A bit on the expensive side, but not too bad
Love this Bay. The staff are great and the sales are amazing. Paid $20 for these lovely sandles.
Better quality than the most of the Mayflower Mall shops
Great service and awesome sales. Plus a bonus seniors day. ????
Great sales on right now!!
Was sold the wrong perfume. Bought a Xmas gift for my daughter they told me same purfume but different bottle. Wasted 174$ on this found the right one at a different store. Ladies make commission so will try to sell you anything
Ample parking, bright clean store, good selection, not a lot of staff but helpful, prices are a bit high
Amazing quality brands!
After a disastrous online experience trying to order a sofa, Nora came to the rescue. A csr at the Bay location in the North end of Barrie. She went above and beyond trying to make things right. Patient and polite while trying to complete my order. Good on HBC for keeping Nora around for 20 years. Employees like her are hard to come by. On a side note, HBC corporate offered some compensation of 10% off the order and apologized for my online experience. So thank for that. There is something to be said about talking to a human in store that you just don't get shopping on line.
Clothing is too expensive, even when they are on sale.
I will never order from Hudson's Bay again. Their customer service is awful, half the time they hang up on you or don't understand. I have been trying to get a refund since December 2020. It is now mid-March, 2021. I had one customer service agent tell me they will only refund me the original price but not the tax - WHAT?? And rather than finally giving me a refund, they WITHDREW the refund amount, twice in the same day. And now they are denying they took anything from me. I feel like they make it this difficult in hopes you will just give up and they can keep your money. I would not be surprised if they close just like Sears did, especially after this experience. Such a headache! UPDATE - it has been a week since I wrote this review. I have forwarded proof from my bank to HB confirming they were the ones who took money out of my account. I received an email today indicating they are denying my claim. I am at a loss.
The sales staff was great help and able to get what I needed.
The sales are always good & the store is clean
Love the sales at the bay
Overpriced in one word
We've always had a good rapport with the Bay. If there is a problem they fix it. Good return policy if you need it.
Great experience! Nancy from men's dept.went out of her way to help me Thank you.
Too pricey!
Expensive , don't mind walking around it but have never spent money here .
I ordered pants on line. They arrived promptly but unfortunately too small for me. In order to return I have to pay $8.00 shipping fees. Our Barrie store is closed. I will not be ordering on line again.
Soooo expensive and very little to no help
Sales staff seemed polite, felt awkward like I was being watched unfortunately by these older men that seemed like "security". There was a wide variety of options to choose from, even though I couldn't find what I went there to look for.
Great place to shop
DO NOT USE THEIR GIFT REGISTRY. When you register somewhere you will often receive gift cards as a gift. The problem with gift cards from The Bay is that they don’t allow you to use more than 2 at a time for an online transaction. So if you want to get your transaction to $100 to get free shipping but you have a bunch of $25 and $50 gift cards you will be stuck using your credit card for part of the purchase and have to buy more items to use up your gift cards. You can go into the store and use more than 2 gift cards but this hasn’t always been an option during the pandemic and not all items are available in store.
Looked at dresses, basically every dress had a tear or defect and were still way too expensive.
Would give negative stars if possible, so disappointing. both the non-delivery and the attitude. I ordered over $100. in valentines gift for mother. ordered the 9th of February, for delivery Valentines day. I got notification that part arrived Feb 13, part arrived 14, and none of them have been delivered as of Feb. 15, 2017 . I reached out to Hudson Bay, which is now an American company, so answered in the U.S. they were rude and told me we would have to wait 5 business days before they would help. I called Canada post, they also told me too bad. I paid $25., extra for 2 day delivery. Too bad again. Order from people who care about the customer in the future.. take care if you want reliable and pleasant customer service...
Good quality. Good sales. Friendly staff.
You can get all types of variety under one roof..
Not normally a shopping ground for me, but they had winter coats on clearance and manage to purchase a nice one.
I had an excellent customer service experience. The lady working the cash not only refunded my purchase for me but went the extra step to help me locate the item in a bigger size.
Love shopping here
Good selection and always new stuff to see
Friend security guard.
Angie in ladies sportswear went above and beyond for me today. Delightful young lady.
Friendly and helpful staff
My wife had been waiting for a certain item to go on sale for quite awhile. The sales associate named Rifat saw her in the store and went out of her way to let her know that the item was available and on sale. Rifat is always pleasant and courteous and we find that the employees at this store are friendly and knowledgeable. It's a pleasure shopping here.
If I could give zero stars I would. I have no received my refund since January 6th. I have called 3 times and each time they say the will send my refund 10 days later, and still nothing. I have tried their online chat function and the chat was ended on me 3 times. I am throughly frustrated and will never be buying from this company every again.
Very bright of clean and organised store. Met 3 staff, most helpful and pleasant! One day pricing on just what we needed saw us spend 279.00 after 40% discount, well done HB,!
Out of stock on the item I wanted
We got some excellent deals on blouses and tops always can count on Hudsons Bay for a sale
Back to school clothing for all ages didn't meet expectations. More sizes required at the store.
Very helpful lady!!! When buying cologne
Barrie's HBC has the best selection and value-priced merchandise - our go-to Department Store !
Nice
Love the Barrie Hudson's Bay. Big store, styles for everyone, lots of sales, and friendly staff.
Excellent products and staff.
Great quality of products but you do have to look for associates to pay for purchases especially after 5pm.
I went here with my brother, he had to do a bit of Xmas shopping. The staff was very friendly but the checkout process was very strange when buying multiple items from neighbouring departments.
Overpriced as usual
It smelled like strong perfume through the entire store. The bathroom didnt, it was rundown and smelled awful. Couldnt find shoes or a dress, so I left. I wont be back.
Great service.
One should experience thia place for awesome service
No help on the floor
They allowed me to return a four piece bed sheet that I purchased two months ago because it shrunk, now that's customer service.
Absolute thievery by The Bay. Ordered an item, they sent the wrong product. They then charge me $8 to ship it back and THEN the refund comes through minus the $8 and its a GIFT card! Please explain how this is even legal!
Store was cleaned out
The climate is very pleasant over here , and u can see the sun rise early mornings at 7 o clock be sure to take ur cams with you because it had some breathtaking views
The manager of the Bay and Sears and other stores in the mall should visit Preston Hardware in Ottawa to see how a store should be run. They have one person attending to all their departments to offer a real customer experience like you have never had in any store I have ever been in.
Great service beautiful atmosphere and prices are affordable.
Greeter was friendly and told change rooms are available!
This one is one of my most favorite department stores (online and physical) for its range of products. They are high quality and certainly on the pricier side but well worth the money. I love their one day sales. And the fact that you can return online purchases at the store. I buy everything from Hudson's, right from shoes, clothes, accessories, cookware, duvets, luggage, etc. I have to say I have always been satisfied with their quality. Their website too is one of the best.
Same store as what I'm used to in Ontario. Selections are more refined than in past. It is refreshing for choice. I found limited home, furniture. But I would still shop there. Now if only there website worked right.
Got what I needed.
Just ok
I was just at the counter to buy a watch. The sales person said OK let’s go have a look. We started walking over, another customer motion to her that he had changed his mind and now wanted to look at a watch. So she put me on hold to go help that guy. He stood there hemming and hawing over what he wanted to do. I stood around and waited for a bit I told the resource lady that I know the watch I would like to purchase,And she told me to wait. I’m not sure the qualifications needed to do the sales position at the bay, but typically you don’t drop a customer to help another customer. Obviously I’m gonna go buy the $200 watch elsewhere. Thanks for not much the bay. I don’t appreciate it.
If you know what to search you will find deals if not well is good branded products although expensive
HBC has really gone down hill past few years. Very limited selection, low stock in this particular store in Sydney makes it difficult or impossible to do much shopping here. Staff are friendly and helpful, if you can find anyone. I honestly don’t know how HBC manages to keep this store operating. I seldom see many shoppers here, compared to other HBC stores in other cities. It’s a bit sad because I like supporting HBC stores generally.
Sheets were on sale 40% off, then friends and family day 15% discount on top of that!
Looking for winter coat in store one day sale 50% off ...got to cash only to find out the price ended in .99 so not eligible so I did not buy ...I did return to the outwear area and read the small print on card basically the bulk of the coats WERE NOT eligible for the 50% discount !! False advertising. ..buyer beware????
Great place!
Nice but prices are high
Shopping for boys and youth dress clothes and boys and mens sneakers. Noting much for clothes and nothing at all for boys and mens sneakers..
Prices are high but great quality
Whiling I was bra shopping at the bay, I stood there waiting for the sales association at the cash stop talking to the other sales associate about an story rather than put through my sale. As another sale associate was helping another lady, she was able to finish with another customer then help me. I can understand the sales associate was helping another customer however this was not the case.
Variety of items. Good sales
Always have great sales. Clean store and well organized.
Wanted to buy vacuum. No sales clerks in large housewares department. No inventory so I could help myself. Limited choices of vacuums, unlike what Bay has on line. No wonder department stores going out of business. Sold out to on line shopping.
I love the Bay. I can find reasonably priced clothes that fit both my unique figure and my spouse as well. Easy returns and excellent customer service.
Some good choices, helpful sales staff
Good place to look for a variety of quality products
Lots of selection of everything ! Good to see in a brick and mortar store. Nice to see and touch what you are about to purchase. The staff that helped me were great. Noticed, like me, lots of grey haired men, baby boomers, looking to buy Channel #5 as a Christmas gift for their sweethart. Lol
Popular, busy place.
My favorite store
To expensive
Found what I was looking for. Can always find quality clothing here. Amongst other good finds.
Lots of great sales
Branded clothing are available but little expensive
I bought a dress for a fancy party today. The lady at the perfume counter was so helpful and very friendly!
Hudson's Bay is a great store with competitive pricing.
My wife really digs this place. I'm usually waiting around the change rooms as she is trying on all the clothes that pretty much bankrupt me because she purchases everything she tries on. So if I give this place anything less than four stars, I'll be dog housing it for the next week or so. You got off easy Hudson Bay
Great sales, love Bay Days!!
Everything is perfect in this place.
Very well organized. Pleasant to shop there even under the current circumstances.
Went in for a giftcard. Store was very clean and tidy service was fast and friendly, that's what I needed no small talk just in and out
(Translated) Need to look for what you need carefully, the price is right (Original) 需要细细寻找所需,价格合适
Nice clean store. Well organized. Very helpful service.Pricing great during Bay Days sales.
great customer service in housewear dept.
Can never find staff to assist me. Contacted their head office before about this and my complaint want even important enough to get a response....
There is never employees to help
This store should have been enlarged to 2 or 3 floors when Eatons went under. That would allow a much better selection of merchandise.