Reviews of Orangetheory Fitness (Gym)

Thess Isorena

My very first free session already helped me lose 486 calories and I actually saw an awesome change in my energy and body form. I feel great so I signed up to continue my goal. To get my long lost energy to gain a better metabolism in my body and to be in greater health and better shape. Thank you.

Rajiv Juneja

Poor customer service, very arrogant new manager (Loretta), she wouldn’t talk on the phone or return calls or reply to emails

Christine Walsh

Staff are great, class was challenging and different. I really enjoyed my time there!

Brad Balkan

One of the originals in Canada and still the best. Friendly personable staff, high energy and clean, this studio is the one all the others need to model from. My only wish is that it was a bit bigger- back to back 3 group is a little tight!

Aiden Foley

Good job Brad and Mark on opening this gym. Great equipment here

Sheeba Mathews-George

I love everything about this workout! Pushes me to go harder than I would have on my own and challenges me to try things I would never have tried.

Tim Gray

Love this workout! Always a different template so no two workouts are the same. The trainers are friendly and motivational and the heart rate tracking allows you to continually challenge yourself. I have been going for over 4 years now, my fitness level is better than it has been in years and I have made some new friends that keep me motivated to continue my fitness journey.

Caroline G

Love the group classes and the instructors, so motivating!

Shrav Subramani

Megan at the Riverbend location is a real gem. She's always SUPER helpful, to the extent where she goes above and beyond not only to understand what your needs are, but also what they might be, and she does her absolute best to ensure that you are well taken care of. As for coaches, Cody, Michele, Tyller, and Jori are unbeatable. I could not ask for workouts that are more motivational than the ones I have here. Genuinely thankful for this location and everyone that comes with it <3 THANK YOU GUYS!

David & Mikhaela Miller

Very friendly staff

Amit Kumar

Beware to cancel all your sessions if you cancel your membership. They will keep charging you for sessions you booked when you were a member. Whats bad is that they don't inform you of this policy when you cancel.

Kenny Charles

The coach’s and workouts are Excellant.The only change needed is the traffic jam of people between workouts.It gets extremely congested and it’s been this way at both locations I’ve been too.

Morgan Haley

Awesome workout and great people!

Evan Ahlberg

The environment makes it a fun place to workout and pushes you to challenge yourself. Having a trainer available also ensures that the workout form is done properly.

Madison Makepeace

The trainers are amazing, I love the workouts but the front desk people aren’t helpful and really don’t act like they care. Also- they charge $12 if you miss a class without cancelling 8 hours before. I got food poisoning one day and left school because I was so sick and they still wouldn’t take me out of the class without charging $12...

Karina Jamsa

Great team atmosphere! The coaches are great & make everyone feel welcome! Plus the music rocks! So happy I joined!

Jolene

Awesome place to workout!

Bill Clark

The coaches, especially Cody, really keep us motivated and positive during the workout. All the words of encouragement and instruction to do the exercises properly help.

Stephanie Schwarz

I actually had to Google this number because I kept getting calls from them and the lady on the phone accent is so thick you can't understand what she is saying . I just ended hanging up on her because I had no idea what she was calling about.

Dave Mitchell

Yes the workouts are varied and intense with usually great instructors. But its not 5 stars thanks to an entrance full of dirty shoes and a waiting area full of people trying to find a place to put their stuff. Its strange why they let that happen but I guess the focus is on fitness and thats what matters most. I also wish their phone app would be updated or fixed.

Rikki Smith Boland

The best one hour workout you will ever find. It has changed my life and my attitude towards working out!

TheRandomDistraction

Best workout experience you could have. Always fun and I always leave feeling accomplished.

Jodie Leipert

I love how the workouts are 100% structured, and any help from coaches if need extra attention in help doing properly or need a modification. Great atmosphere and always awesome hard workout! Love it!

Allan Leniuk

Treadmills are a bit narrow and cramped but good workout.

Faiq Hussain

Very supportive and encouraging. A variety of workouts for all levels

Erika Nakatsui

My fitness level and confidence in my abilities have skyrocketed since joining OT. I love the almost monthly challenges available to members. They keep things interesting and continue to push the limits of what I can do. My running base pace has jumped 2 mph this year. I am excited for what this means for my race skills come next summer! The trainers are awesome, and Carl, the front desk guy, is so thoughtful and friendly. I have raved about OT to everyone I know and will continue to do so. <3

Joakim Gomes

Its a good 1 hour workout program.....

Sherry Ward

Best fitness center ever!! Love this place!! Coaches are excellent! All shapes and sizes are made to feel welcome! Worth joining!! #otfstjohns #OTFCANADA2018

Melissa Hynes

The best coaches, staff and workouts that you could ever ask for. I've been a member for over a year now and can see such an improvement in my fitness level over that year. The coaches are always there to challenge you in class and celebrate your accomplishments with you.

Shauna Ylagan

Fantastic Workout! If you are looking for a non-stop 1 hour workout that you will feel great after, then you must try Orange Theory. I get excited to go to the next class. Sign up online is easy. I would highly recommend it!

Steph Merta

Great workout, super supportive trainer, very challenging, but fun!

Shelly Collins

Wonderful coaches, and you will get an amazing workout. They truly care about your fitness goals, and will motivate you to achieve them!

Farren Bellmont

It is great for a wicked workout!!! The workout structure continually pushes you.

Nicole Walsh

The wonderful staff and motivating coaches push you to work hard. Equally as great is their ability to recognize when you're having an off day and to help ease you through it, without making you feel any worse for the wear. Showing up and trying is the goal and they're there to help guide you through it!

Kristiena Bobocel

I was hit with an extra charge last month on my credit card from Orange Theory. I pretty regularly make my routine to hit OT Sundays or Mondays. But in my past billing month and due to my billing time period being the 28th of the month it hit too many days causing an over billing to be charged to my credit card, even though I am routine. It put OT in a negative place for me and I almost considered cancelling my membership. It felt like I was being taken advantage of and not respected as a client due to this "billing period issue" even then after I called and spoke to the location I regularly use, they just said it was policy.

Ikwinder Chadha

Best place to workout..!!

Ryan Stanton

Great music, awesome atmosphere, 60 minutes of coaching and inspiration.

Shantel Kennett

The trainers and staff are awesome! Love the studio .... when I’ve called in to cancel Tiegan talked me out of it a few times...telling me I’d feel better afterwards! The studios commitment to helping you achieve your goals is felt throughout. I’ve felt welcomed and valued (by the members too!) since I signed up in January. I used to be a member in Sherwood Park, hands down the Riverbend facility is run exceptionally well! Thank OTF Riverbend <3

Brenda Green

Love this place. Fantastic workout.

Dallaz

Great instructors, very motivational. Great to add this class to any weight lifting regimen. Definitely helps build your endurance.

Ghassan Al-Naami

It would be good experience if the appointments were respected. Twice going there to find that my appointment was changed. They make your membership cancellation really expensive.

Meagan Jordan

I haven't been in 5 years, and wanted to try it again. I was asked to show up 1/2hr early to fill out the paperwork and was assured that as my first workout back it would be free. The manager pulled me aside with 2 min to go and told me there would be a charge. I offered to pay with my phone because I didn't bring cards with me, and she said they didn't accept apple pay. I had to do the walk of shame past everyone I had been waiting with. The manager made it a very easy decision for me to give my money else where. I was really looking forward to getting back into OT. I was just hoping for better Customer Service.

Nada Nasr

Great coaches and amazing workouts but horrible customer service

Davood Ansari

they just charge you for nothing, sent termination email, called them many times, went in person to cancel my contract but they still charging me for nothing. they don't care about anything just charge you. kind of fraud but they try to make it legal. never go with this stupid gym and I won't recommend them.

Jordan Smith

Great time and great classes.

David Hardy

Great music and amazing coaching!

Sharmeen Batra

Best studio!

michellevng

Fun workouts with great coaches who always challenge me and push me to discover what I'm capable of. I'm continually hitting new benchmarks and am in the best shape that I've ever been in. Even after 3.5 years, I still really enjoy going to class.

Amy amy_israelson@hotmail.com

I enjoyed the intense endurance section of the work out. Bring on those endorphins!!

Umar Khilji

My name is Umar and this place is the best workout place.Its a must go place.

Cactus Sun Studio

Fantastic workout!

Maureen and Peter Bennett

Excellent workouts, great staff and welcoming atmosphere! Best workout in town!!!

Jae Kim

Best place in the south west to work out. Great coaches and really clean studio ????????????????????????

Shawna Hall

Most amazing workout, great staff

Darren Armstrong

I’ve been a member at this location for three years, and still love it. My fitness level has improved dramatically in that time. After only six months I climbed a 10000 ft mountain with my 20 year old son! I only go twice a week and I find that’s about right, since I have other activities. Great staff. I don’t know how the coaches always stay so motivating.

Beverley Hasinoff

An awesome way to get your daily workout done in 60 min!

Jamie Dhawan

Love Orange Theory. The motivation we get from the coaches and the drive to keep going with the variety of power packed workouts keeps me coming back. 60 minutes and your done with your daily workout and come out feeling great every time.

Masterpiece Sedio

Fantastic staff all around, im definitely going back.

Fay Jetishi

The best decision you will EVER make for your fitness lifestyle.

Kari Douglas

I thoroughly love this orange theory, has so many classes everyday makes it easy to get in a work out

Rain Bautista

Best workout ever! It’s fun and you actually get results. OTF fits well for people like me who have busy lives.

Nicolette Dredge

Great gym and excellent service!

Megan Blake

Absolutely changed my attitude towards exercise and healthy living as a whole. I genuinely look forward to the classes. They’re never the same and the coaches are great. There’s a great sense of community among the members and the staff alike. I have and will continue to highly recommend Orange Theory Fitness.

John Doe

Waiting to get a respone from Riverbend OTF text for weeks. They sent me an intro text and asked me when can I come for a session but since then no response for weeks. I have followed up twice. Trainers must be good and professional, I have no doubts on that however, for me the front desk staff needs to work a little harder too. I am sure if I call them, they'll have to respond but thats not the point here. Not impressed at all.

Nadine Mitchell

Such an encouraging and energetic environment! Always a great workout! Do not be intimidated! It's fantastic!

Melissa Thomas

I started attending OTF St. John’s two months ago and I am so happy I decided to join. This gym is perfect for me, my lifestyle, my fitness goal, and my overall health. My only complaint is that it is a fair distance from my home but it’s still worth it to me to go. The staff are welcoming, encouraging, and help keep you accountable. I love that I can show up with my sneakers, water, and heart monitor and I don’t have to think about the rest - just do what the coach tells me and give it my all!

Nooran Ostadeian

One of the best gyms

Trish Knight

I signed up at OTF before the studio’s grand opening over a year ago. Initially, I was only going to workout out enough so that I could fit into my wedding dress. After 2 months (avg of 10-14 classes per month), I had not only reached, but surpassed my goal! To date, I have completed approximately 150 classes, I eat whatever I want, and still continue to lose inches! Win-Win situation! I love OTF!!!

Levi Currie

Would give 5 stars, but the changing area is abysmal! 40 people in a space that can barely hold 20. It's mayhem between classes. Classes are great however.

gary tiller

I have been a member of the OTF Studio in St. John's Newfoundland for over one year and this is by far the most motivating workout format I have ever done and the most committed I have been to continuing. Coaches and staff are spectacular and extremely helpful. If you are new to exercising, in a rut with your current fitness program, or need a challenging, structured and well coached group based 1 hour workout combining strength, endurance, power, and cardio, Orangetheory Fitness if the place for you. Look forward to seeing you there.

Dawn Linda

Excellent workouts - different every time. Awesome coaches!!

Kim Tiong

Awesome staff and coaches! Love the workouts!

Margerie Correa

The workouts and equipments are good. But I have experienced really bad customer service even though being an elite member. The class bookings are not flexible, especially when you live in a city with unpredictable weather conditions. I am a mom with kids and my husband works offshore, so on a day when the school announces in the morning that it is closed due to bad weather, I could not cancel the class because of the 8 hr cancellation notice. The receptionist did not even empathize with my situation and all she said was you will have to forfeit a class. An 8hr cancellation policy is ridiculous, if it were 3 or 4 hrs is still understandable. For the price that they charge for their membership they should have better policies for their members.

Shalin Dalton

Best workouts, best coaches, best staff, amazing friends. It's extremely worth the free trial to check it out!! You be the judge!! I know you won't be disappointed! Gaining strength, endurance, and power which is the best for the mind, body, and soul; and all the while gaining great friends!! How can you go wrong!!

Lisa Harris

OTF is the best workout class I’ve ever done! Love the coaches and the motivation they give you to go all out!

Darlene Toope

There are so many things I love about Orangetheory Fitness: 1. The coaches and staff are phenomenal! 2. Every day is a different workout...it never gets boring! 3. When it is the same workout (ie benchmark and signature classes) it is a great opportunity to measure your progress and see how far you’ve come! 4. Love that the classes are a combination of everything my body needs...strength, cardio and flexibility. Also love that the coaches tell me what to do and I don’t have to think about it! 5. The strength portion of the class uses a variety of equipment...body weight, dumbbells, bosu, TRX...keeps it fresh and exciting! 6. Great playlists! And last but most importantly... 7. I have a whole new community of friends since starting at OTF...they are a big part of my motivation and push me every day to run faster, lift heavier and become a better and stronger person! We’re all crushing our goals together every day ????

Ashley Dawe

The greatest place on earth! Signed up for an unlimited membership after just one class and never looked back! New workouts every day and motivating coaches and members make all the difference.

Brad Bennett

Great workouts that change daily. Coach’s and staff are excellent.

Marie Doyle

Excellent 1 hour workout. Great instructors and staff.

Krystin N

Super friendly staff and atmosphere

Tish Tiller

So ... as with most people, I’ve tried various exercise classes over the years. In every case I didn’t stick with any of them for any length of time. Last July I tried Orange Theory Fitness at the encouragement of my husband and my best friend who had both tried it and lived it. Well ... I’m still going and today I finished my 90th class. Huge thank you to my many supporters and each and every coach there! All have be nothing but encouraging and supportive. Here’s to many more classes!!!

Jackie H

High energy all the time! Great coaches who encourage your best effort and strive to give you your best workout!

J Garvey

Great Studio! Very motivational. Make you feel like a team but easy to go at your own pace!

contracture

THE BEST PROGRAM OUT THERE!!!!

Stephanie Moher

Addicting and rewarding! Just try it!

Natasha St. George

OTF really helped elevate my fitness game to the next level! I love the (continuously different) daily coached workouts, friendly staff and community atmosphere. This quickly became my favourite workout - I can’t wait for the Galway location to open!

tarra Schmidt

The best work out. Love the trainers who help you achieve your goals. Love how each class is different and how how it challenges you everytime

Sidra Martin

As someone who has always despised gyms and working out inside I am a complete convert in this program. Different workouts every day but always equally intense and I'm feeling stronger all the time. Ten stars if I could. Great coaches too.

Bahati Padman

Challenging, fun and friendly atmosphere.

Greg Jackman

I absolutely LOVE my time at OTF - St. John's East! The staff and clients operate as a team every day, and during every class, to achieve personal, and group goals, as a team!

Sara Ahmed

Great experience!!! a must for everyone. Very friendly staff

Shannin Couture

Great trainers and work outs!

Carl Gorgichuk

Coaches and staff are hype. Very fun classes too

Chad Decker

This place is amazing. The staff are friendly, motivating and the energy is high. Best work out you can get in 60 mins. Check them out today.

Alex Giannuzzi

Fantastic workout! You’ll never find a better gym, better trainers or better workout environment!

Ml Curtis

Always a challenge and never boring!

Emily Spence

Great workout! Just sign up and show up.

Rylan Ostrosky

Awesome workout to burn A LOT of calories in 60 mins. If you unsure of form and expecting a 1 on 1 personal education session for 60 mins, it's not going to happen. When in doubt... Ask!.. Wierd how that works hey? The trainers are more than happy to meet you before during and after classes to assist in form for the workouts. When 1 out of 10 reviews is 1 star you know it's just a salty person who signed up, went twice, stopped going, and forgot they would get charged every month until cancelling. It's not cheap but it is well worth it!

Alannah Smith

Best workout!

N Cousins

Amazing classes, great coaches.

Erum Farooqi

One of the worst customer service staff. Total rip off for your money. No regard for people and their personal circumstance. NEVER AGAIN!

Wendy Koebel

The coaching staff push and encourage you to go beyond your limits. Love the fact you don’t have to plan your daily workout. Each day the workout is different, focusing on either or all aspect of endurance strength or power. The front desk staff are always friendly and make an attempt to learn your name - you’re a person not a number when you arrive. The group of people who always attend the 815am are amazing! A GREAT way to start my day; a challenging workout, friendships and some laughs.

Bev Winter

Awesome!!!!

Sunantha Harish

Best workouts ever

Danny Reid

The best efficient workout

Erin Cote

I love that it squeezes every last blood sweat and tear out of you In just 60minutes! It's go time the moment the doors open and everyone around you is energized and supportive. The instructors kick ass everyday!! And push and push and support you as a whole and on a one-on-one basis. It's electrifying and you wanna drop dead but you keep pushing because of the energy and confidence!

Gillian Suley

Love it! Best workout in the universe!

Deanna Cheeke

Very knowledgable, highly motivated, trainers. Always a good workout. Facilities are new and change areas are always clean.

Spencer Barnes

Coached templates create a sense of community, shared effort, so the energy of the sessions builds from the group rather than being an individual effort. I've been a member for almost a year and, other than benchmark days, I don't think I've seen the same template twice. The variety, sense of 'newness', builds anticipation. It's be perfect if you'd just outlaw those darned burpees!

Gabby Willmore

Get the best workout of your life here! Amazing staff, energetic environment and engaging community.

Keith Taylor Hickman Automotive Group

I like the fact that all I have to do is show up and the coach does the rest. I don't have to think about what I'm going to do today or if I start something and find it to hard then I can change. The way Orange Theory's coaches engage and support me makes it a great experience.

Matthew Habitant

I love how it's always changing and the music really motivates me. also the staff are so helping and understanding it's not your typical gym atmosphere at all

Bradley Milne

Great workout, and different from other gyms. The staff in St John's was really friendly and knowledgeable. All shapes and sizes were there. This gym pushes people to improve their personal fitness at their level.

M. Dawn Pear

Best workout ever! Welcoming and encouraging environment.

Belinda Charles

Great staff who are all friendly and helpful!!

Phil Dixon

I go daily . Orange works for me . Riverbend has very hard core fitness customers - more than other ????studios ...????is awesome and the challenge of Riverbend members really makes it a challenge - a great challenge .

J Hill

I love OTF St. John’s! The staff, coaches, and members are amazing. I recommend anyone to try a class. It doesn’t matter if you are novice, or experienced at working out they will make you feel at home

Simone La Guerre

Probably the best orange theory location in the city. From the front desk staff to the instructors. I briefly cancelled my membership for 6 months thinking that I was over OT but came back because I missed the workouts and the atmosphere so much.

Nicole Dacres

Great for boot camp work out