Updated: poor communication and shady business practices. They charged an unauthorized $60 "maintenance fee" to my credit card that was not in the initial membership paperwork after only being open for three months. When questioned, they stated that "people are damaging equipment so management has to charge a fee". After three months? There was no forewarning of the charge and they added a fine print "addendum" in their sign-in app that you had to "Accept" in order to utilize the app. However, no communication other than this was given and you would not be aware unless you regularly track your credit card usage. Despite not agreeing to the charge via the app, I was still charged.
Received an additional "returned payment fee" to my credit card after they attempted to charge my expired credit card despite updating my payment info via phone conversation and their app prior to the card expiry.
After cancelling my membership, they continue to charge my credit card despite being assured in person that the authorization was removed.
All in all, I've sent five unanswered emails regarding getting a copy of my membership paperwork and unauthorized charges in order to get a paperwork trail since in-person and phone conversations don't seem to lead anywhere and have had no response. Despite the "big box" chain gyms having a reputation for poor customer service, I've had much better communication dealing with them than this local business. Not worth the headache.
Original review below:
Great atmosphere and equipment. Tons of dedicated lifting areas which is awesome, great price and location. My main issue is they don't seem to have a recording or filming policy in their locker rooms which can be off-putting if you are showering/changing and someone is snapping pictures in the mirror; the locker rooms are very tight for space as is without the worry of being in someone's photo. They have the same issue at times in the weight room but I overlook that as I understand form videos are an asset. All in all, best gym I've been at in GP but I personally skip the locker rooms and just come prepared in gym gear.