Reviews of HER GYMVMT Fitness Club - Whitemud (Gym)

Talissa Reid-Nagata

Never in my life have I met a manager so rude. Kimberly Mueller is disrespectful, uncooperative, and overall mean. She does not explain how memberships work and therefore, you end up paying much more money than you should have. I have never felt so mistreated by one person. Her staff, however, has made up for her errors. When I called in to inquire about extra payments taken out on my account, she was dismissive, abrupt, and she actually hung up on me. So I then went and gave corporate a call myself to try and resolve the issue and they immediately fixed it, as well as issuing a refund. She claims to be doing her job while she was being disrespectful on the phone to me. Would not recommend this spa lady location based solely on management there.

Jen Manchur

This gym is always very clean and organized. It's a very comfortable place to work out in a ladies only environment. Jessica Friesen is an amazing personal trainer. Highly recommend this gym!

shxxn

Can a 13 year old come to workout here

Pamela Prasad

I love working out every morning here. My trainer (both of them) Elisha and Brenda are so amazing!!! Sam is so incredibly helpful! ( Deal with her)

Manreet Gill

I’ve been going to this gym for 3 months and I love it, it’s mainly because of Mimi. She motivates me to be there and helps with anything. I personally think she’s the best personal trainer ever. I’ve lost 10 pounds and she was there helping me with my training and my food and guiding me through it. I think if you come here, you should definitely have Mimi as your trainer, trust me you’ll love her.

Kate S. Anderson

Entrance is big and lots of space for shoe storage and removal. They have a mini Cafe area to sit and the change rooms are well lighted and huge! Plus they have mouth wash and hair dryers and straighteners on every vanity and sauna. Also lots of parking space and friendly staff.

Lo Abno

Clean, spacious, new equipment. A joy to workout

Morgan Bosch

Staff is so friendly, they remember your name and daily make an effort to interact with you. The machines are very new and the gym is very clean. The cardio machines even have YouTube and Netflix on them.

Carolyn Anderson

I have the best personal trainer ever!! Jessica is committed, creative and very knowledgable. I was't sure if personal training would be for me but she has totally changed they way see exercise, diet and nutrition. Starting with customized personal goals, Jessica has helped me drop body fat and inches while increasing water and muscle mass. Just to give you an idea of the change; I have gone from a size 8 to a size 4. I love how I look and feel since the beginning of our fitness journey in February of last year. I am always excited on personal training days because I know I'm in for a new and challenging workout designed to help me reach my goals! I am proud of our accomplishments together and I'm looking forward to another year together.

Ekta Lakha

When I first joined HER GYMVMT I did my complementary consultation and workouts with Mimi. From the moment I met her I could see that she was passionate about her work and dedicated to her clients and making a change in their lives. It took me a few months before I joined Mimi’s group workouts but now that I attend them on a regular basis, I wish I joined sooner! Her workouts are probably some of the most dynamic and challenging I have ever done and I am super excited to continue my journey with her. I can already feel the difference in my body! Let’s keep those full body workouts coming Mimi!!

kp Dhaliwal

Absolutely love it..specially cardio with screens...clean and tidy change rooms....

Michelle

I have been a member of HER GYMVMT for a while (when it was named SpaLady) and I really enjoy attending the club. The staff are so friendly and helpful and make you feel a part of the family. I have a trainer Chelsea who is AWESOME! I also attend the classes, they are so much fun and a great way to mix up your workout. I find the club to be clean, and very well organized. The layout of the gym is functional and spacious. The sauna is a added bonus to sit and relax after a good workout. Their kids club little movers is fantastic, my son really enjoys attending. I love the flexibility they provide as there are times I need little movers last minute. I highly recommend HER GYMVMT as a great place to workout where one feels safe and comfortable.

Jessica Desmoulin

I have been to gyms before and going to this Spalady has really helped me. I feel so comfortable while I'm there, there is no feeling of judgement and to be able to push yourself without that feeling looming over you can make a world of difference. And the girls that work there I can say they are 100% into your Health and wellness. They genuinely care about you.

Taegan Penny

I’ve been working out @ Whitemud Spa Lady for just a little over a year and in total with the organization for 2 years. What really stood out to me @ Whitemud was their friendly and welcoming staff! I decided to get 1-on-1 PT Training and have been training with Jessica Friesen for about a year now and I couldn’t be happier. I’ve done training before and never felt the PT try to make the personal connection with me, and always felt I was just another client who paid their bills. With Jessica, she really takes the time to understand your goals and helps you work towards them and consistently checks in with you. Whatever you need, she’ll help you achieve it. The facility itself is beautiful and has everything you’d need to be successful in whatever your journey is at the gym. The only thing I still wish was having longer gym hours from Friday-Sunday! Overall, 10/10 would recommend!

Lara Faye Hall

10/10 all the staff at this location are so friendly!

ushpinder athwal

yesterday i meet fitness consultation mimi she is really good, after 5 months break start gym again feeling good.

Humna Irshad

It is not too good gym. Staff is busy.

becky waugh

I have been a member with Spa Lady since Mar. 2018 and although I have been with 3 different trainers since then due to scheduling conflicts on my belhaf I am happy to say that my current trainer Mimi is phenomenal. Not only does she encourage you all the way through your workout but she helps by making sure your form is on point to avoid injury. She is super energetic and fun to hang out with the whole 45 minute lesson. I have definitely been able to pull off noticable results by sticking it out with her and also tracking my food. Mimi you are my favorite (drill sergeant)... I mean trainer, by far.????♥️

Haleigh Taylor

This is in no way directed at the management or staff, but rather the women that were in the gym with major lack of respect for others. There were multiple women using the same dry wipe for everything they touched. It's a blessing that the gyms are open again, and it would be great if the ladies using the gym would be more considerate and practice cleanliness... It was gross. Management should maybe not permit access until people have been given a run down of how to properly clean equipment and wear masks considering we are in a pandemic.

Mandeep Gill

I joined spa lady in April 2018 and Mimi is my lovely personal trainer. She is fabulous, with her help and guidance I lost 30 pounds of body fat and tons of inches. If oscars were given for a job well done, I’d nominate Mimi. A dedicated trainer with great knowledge helps me with nutrition, proper technique to avoid injuries. I like her when she says, Listen to your body. Moreover amazing staff and facility.

VINI K

First time i walked in i was like "WOW", from the outside your not really sure what your gonna see inside. Beautiful facility, very clean and everyone is very helpful. I signed up at the end of last year, i wasnt sure if i should get trainer sessions. Im sure glad i did, Mimi is my trainer, you can tell she is very passionate about her work. She has helped me out alot with my posture and is very encouraging. My endurance has increased tremendously. Its wonderful watching everyone around you enjoying themselves working out.

Stephanie Acosta

Client of 3+ years now, love having a safe women's only place to workout. Great equipment variety, great trainers and close to home. I would love a little more accountability for members that don't wipe their stuff when their done though, it does gross me out a little even without all the COVID concerns.

Josée Quesnel

It's always a pleasure to train at the SPA Lady! We are well taken care of with an amazing knowledgable staff; extremely motivating!!!

Gagandeep Brar

Since I became a member last year I have really enjoyed working out. The staff at this gym are so awesome. They really take good care of all the members. They are very motivational. The gym is also very close to my house. Gym hours are so conducive.

Renita Olson

I started at this location around May/June 2019 as I lived in the area at the time, and have continued to drive from the other side of the city to train since moving. I train with Bailey twice a week in a group setting, and she always puts together a balanced and challenging set of exercises to push our bodies to be stronger and more resilient. She keeps us motivated and laughing while we are in her session, and helps to keep us on track with our goals. I would definitely recommend Bailey if you are in the market for a personal trainer!

cathi molson

Cathy D. Old Toronto, Toronto, Canada 01 12/29/2021 I wasn't initially crazy about the long drive to Whitemud after the Heritage site was closed. Whitemud has a great interior with lots of equipment, friendly support staff and it is kept immaculately clean. My trainer [Cathi] is superbly qualified, keen to upgrade her skills, honors my limitations, and protects me from self injury. Training days are the highlight of my week

M. Zhang

Enjoy working out here always

Mr Mk

I tried to get a price listing without having to go in in person. This proved to be very difficult. I don't understand why you wouldn't want to give a prospective member information? I also find it odd that the person I was communicating with stated that she felt getting negative reviews is part of being a "well-rounded organization". I was hoping they had made some strides to improve their customer service but it sounds like they are as bad as ever. Disappointing.

Stephy Mathew

Worst place I have ever been to. I was told by a customer service rep that I can use the facility for 14 days and will not be charged anything if canceled before the 14 days. When I tried to call to cancel because I was moving and couldn’t attend the gym anymore, the lady said I had to come in and cancel. So I come in and cancel, the manager states that I won’t be charged anything since I was within the 14 days period. Next thing I know there’s a 52$ charge on my account, when I called to see why I was charged she said it’s a fee for using the facility etc etc. When I told her that I canceled before the 14 day period and was told that I won’t be charged if I canceled before she said “she might have said that, but that’s not true” worst customer service and wrong information was given NEVER recommend this place to anyone

H T

Amazing staff & facility. The machines and equipment are all brand new & the gym is very well maintained. You can tell they generally care about your health and well being here!

ALW

Pros if you are BRAND NEW to the gym - all female, unintimidating environment - prearranged circuits (you don't need to have a program or a trainer) - relatively slow gym so you won't be held up waiting for equipment - some locations have a playroom for kids! CONS - No Gymvmt nutritionist knows how to count macros. If you're serious about getting into shape, you need to track macros or do intermittent fasting. Thanks to HERgymvmt, I was able to build up my confidence in the gym! Amazing environment. If interested in paying for a personal trainer (in any gym), find a PT who is FIT ???? If they're not in shape, how are they going to get you in shape?

AP

name changed but same service

Anu Kooner

I Joined spa lady in October and was doing cardio practice by myself . I didn’t find much changes in my body weight and strength. Then in February I have my personal trainer ‘MIMI’ who is superb in all aspects as a trainer.. I lost almost 4 kg with her training and diet plan she told me to follow .m really enjoying going to gym after that. My husband found curves in my body ???? . So all thanks to u MIMI for making me more confident with my body...

Jaspreet Dhaliwal

I really enjoyed to workout here

Spacie Stacie

Friendly staff ..clean and comfortable

Shaeanne kae

Honestly the gym itself is so nice. The cardio with Netflix, web, YouTube, etc is great, weights are re racked in order and everything is up to date and clean. The manager though, is another story. Condescending, unapologetic, and trashy. I went in to see what my outstanding was as my c.c had been stolen and I was out of town for about 4 months so it slipped my mind to renew my payment info. I got the amount, gavs her my new info, and asked her to excuse me two minutes so I could get the money. She got very defensive explaining I couldn't get credit without a work order? What? Then she kept calling me 'sweetie' which I find to be repulsive. I had inquired about the months I was away and the credit program they offer but I wasn't there for that... I just wanted to pay my outstanding... then she wouldn't let me leave without paying ... I was leaving to get the money. Then she very loudly said "SO YOU'RE GOING TO COME BACK WITH THE MONEY??" ... I rolled my eyes and walked out. Came back two minutes later with my card. Mind you had this been a situation with a regular girl (reception, trainer, sales, etc) I would be understanding and wouldn't take the time out of my day to leave this review, but it was the GM. You'd think shed ran into enough situations like this to be able to read who is there to bs and who is there to pay. But then again, her vibe was very selfish. Cute nails though. -^^-

Sherry Thompson

I have been a member of this location since July 2019 and enjoy the relaxed atmosphere and all the friendly staff. I have been training with Chelsea Morgan and she is wonderful. She is very knowledgeable about choosing a training plan that is specific for people with health or physical restrictions. I would recommend this gym and it's training staff/programs to anyone whether they just want to stay in shape or get in shape

Leanne Trevors

HER GYMVMT Whitemud is a very clean & well equipped gym. Staff are always friendly and willing to help. Especially my trainer, Lacey. She knows I don’t like going to the gym. But she does everything she can to make my works outs fun & effective. I wouldn’t have achieved my goals without her support.

Asma Shah

Love to come here, awesome place to workout. Great trainers as well.

Amber Harrison

I have so many great things to say about this Spa Lady location. I have been going there since August 2017 and all the staff have been so wonderful to me, and I actually enjoy going to the gym in the mornings! Everything is so well taken care of, the lockers are big, the showers are clean and the sauna is also a great bonus! I have been doing personal training with Camila and I've seen so much improvement over the last couple months; I am stronger, I have more energy, I can keep up with my kids and I'm even eating healthier. I am so happy with my choice to join Spa Lady!

Michelle M

I signed up for team 45 personal training as im afraid i would get the deal and beside they have offer 2 weeks of a trial or 2 complimentary session to Personal trainer that if you are not happy u can just cancel it. After getting my 2 complimentary session I thought that it was not worth of the value to purchase so I came back to the person who signed me up she said that those are just complimentary so its different in the actual T45 session she suggested to try for another 1 and see how it goes. So i did try 1 more time the next 2 meetings did not work. It turned out that the schedule wouldnt work for me and my trainer (either no training schedule or would move it to other time that i am not available) so i said i will cancel it but now im having issue as I have signed a contract. I have been paying $62 bi weekly going 4x now but i have only seen my trainer once. I get it I have mistake but jist giving you a heads up as it may happen to you. Do not believe in verbal agreement. I tried to cancel within 2 weeks was offer to try another meeting with trainer. Customer service is really poor!

lana janes

Wish I could give 0 stars. I joined at century park.When I first joined it was super great and motivational. However they set me up with a trainer who always canceled last minute. I gave up on the trainer and did my own thing. Many times I went in I couldn’t even get my own locker and there was groups doing yoga inbetweeen the cardio machines which made it very awkward to workout. They staff have been super rude to me many times on countless visits and instead of leaving the gym feeling better I felt annoyed and irritated. When my year was up I went in to confirm cancelation of my member ship and filled out my cancellation form. The customer service I received from the two girls at the counter was beyond AWFUL. I called head office customer service before hand to ensure I was canceling properly and did everything they said to do. It took MANY times explaining to them that I wasn’t canceling early I was canceling at my contract end date, so my member ship doesn’t continue month to month after the contract. All which was explained to me when I called head office. The entire time they were VERY disrespectful, VERY inapropriate and VERY rude to me. I’m work in customer service myself- I’m seriously disappointed by the level of customer service I received. My cancelation from which I’m holding right in front of me states that “my final billing will occur on 4 day of May, 2018”. Signed by myself and the staff member working. THEYRE STILL BILLING ME. The form even says “ I understand I will have access to the clubs facilities until 18 day of May, 2018” - AND THEYRE STILL BILLING ME. I have called head office left messages have called this fasiclity multiple times. 0 customer service and very rude comments. I will NEVER recommend Spa lady to anyone. PLEASE, STOP BILLING ME. AND REFUND ME THE MONEY YOU OWE ME!!!

Manu Kaur

very bad service by Mandy she don't even know how to speak with someone in front of other people i went to the gym today and she yelled at me because i didn't give them my card details. I already paid my fees to them but still she said i can't let you in the gym just because i didn't give them card details

ਥਲਵਿੰਦਰ ਸਿੰਘ ਸੰਧੂ

Perfecto... Not much crowded Has everything one needs

Shally Kaushal

I started training with Mimi last year. She is amazing. If you need motivation, personal approach and flexibility she is the there for you. She is very knowledgeable, understand my situation and plan our training session according to that. I can't thank her enough. I enjoy training session with her. She knows exactly how to encourage and keep positive environment. ❤️❤️❤️❤️

Chantel Dandeneault

Love this gym, very nice with up to date equipment, lots of help and tips from all staff on how to get the best out of your workouts. The change room area is huge! With really nice showers and even a sauna! Would recomend this specific spa lady location out of all four in Yeg.

Kristena Chernezky

I've been with Spa Lady for many years and have been going to the Whitemud location since it opened. I absolutely love this gym! The staff are all very friendly and the gym is clean and well maintained. The space is nicely laid out and there is always enough room to work out without feeling cramped. It's honestly the best gym I've ever been to. I feel very comfortable working out here. I've also been training with Camila for two years. She is the best trainer I have ever had. She pushes me to my limits and I've seen great results with her help. She is very attentive and always is able to fit me into her schedule. She also offers great advice on how to personally meet my fitness goals. I always look forward to training with her and would highly recommend her to anyone at any fitness level, either beginner or advanced.

Elliest B

So far, out of all the two locations I've been to this is definitely the best! The staff have been nothing but helpful and because I signed up during their Grand Opening event, I got a free month! The equipment is brand new and has many features and the locker room is the best I've seen in a standard gym thus far. I'm happy to make the trip to this location over the other location any day. Kind of sad that the other location isn't nearly as nice...I was a little disappointed in that. I think Spa Lady needs to unify their brand and do some upgrading at other locations to match this one!

Kendra Jenkins

Today I signed up for a membership at SpaLady and Amber helped me through the process and showed me around the facility. She was absolutely lovely, she was encouraging and informative. I feel incredibly good about signing up and I can't wait to start creating a healthier lifestyle in an environment that I can sense will be very positive and motivating!

Nimrit Dhariwal

This gym is amazing and life changing I have been a member for 4 years! My trainer Mimi has changed my view on working out and since I have been with her, only about 6 months, it has been the best experience!! Not only have I challenged weight loss, but she has helped me spiritually and mentally ! She is the perfect fit for me and I'm so glad I was paired with her! The training sessions are not only challenging but catered to my goals and super fun the time goes by so fast! Looking forward to the next year and my time with Mimi! Can't wait to see more results and further my progress! :)

K Forin

Beautiful, new facility with Netflix on the machines and a gorgeous sauna.

Kamin Kreep

I go to this location every time I have no problem with the place. ( I don't to say this !!! but....) However, a couple of the trainers they smell very bad. they are adult nobody should tell them if they have to wear deodorant. Please try to fix this the member would be happy.

A B

Just signed up. Pretty amazing location and it has everything I need to workout. I wish though they have an actual squat rack but monster rigs are okay. Awesome space and clean washroom with steam room too!

Beth Ghy

I seriously love the gym. It's in a great location, close to lots of shopping stores. It has a great lay out. The change room is my favorite. Big change rooms, a sauna, and amazing showers. The shower are big and private. I love how they have different classes you can attend like spin, yoga and more. Love this gym. I am very happy I got a membership here. I also got a personal Trainer. Her name is Camila! I HIGHLY HIGHLY RECOMMEND HER! I have been training with her for a few months now and she is great. she pushes me to do my best and she is very motivational. She is super helpful. I seriously bug her all the time, all hours of the day and she always responds to me no matter what. She helps me whenever I need it!

Barb Lahey

The gym is spotless, as are the washrooms. I love coming here with my daughter great bonding time. Very comfortable atmosphere as there are no grunting guys and always make new friends. Lots of new equipment always being brought in and the staff will drop what they are doing to help you whenever you need. Great place manager Kim runs a tight ship which is clear in customer service from her team. Great gym all around 5 stars thanks for making me and my daughter feel comfortable

Sara Melville

I joined Spa Lady a few months ago and I'm so happy that I did. I had gained weight after having my son and was looking for a gym where I could feel comfortable working out and getting back to my pre-baby weight. I was encouraged to try out personal training and given a free training session as part of my welcome package. Meeting and training with Mimi is hands down the best decision I could have possibly made for my health. She is incredibly motivating and truly cares about the people she trains. I've never met a personal trainer before who engages so well with each and every one of her clients, taking the time to check on your progress in and out of the gym, and following up every week to make sure you're staying on track and motivated. Her workouts are tough, but she never pushes you further than you can go - and she often knows your limits better than you do yourself. I know for sure that I would never get the same caliber workout on my own as I get with Mimi. She goes above and beyond by encouraging her clients to not only focus on the physical workouts but also on their eating habits, which has made a world of difference for me. Since January 2019, I've surpassed my pre-baby weight and lost over 20 lbs. I can see the changes physically, but also in the way I feel - I actually look forward to my workouts, something I've never really enjoyed before. If you're considering making a change and need that extra help to keep you accountable and on track then go to Mimi - you won't find a better trainer anywhere.

Jindu Ball

I really like it..it's close to my house, so it's so convenient to go everyday..everything is clean and new machines.very comfortable..

J K

I wouldn't recommend there are far better gyms in the area with more equipment and better customer service. Half the gym is cardio equipment , the management isn't great and if you want to cancel your membership they try to charge you 100$ + an extra month of fees which is ridiculous. At one point they also charged people during covid even though the gym was closed. Do yourself a favor and go somewhere else .

Jamie rozak

Wonderful new location! Bright and clean! The staff are very knowledgeable and there is always someone available to help out and answer questions. They have something for everyone. Definitely would recommend!

Rebecca Johns

If I could give more stars I would! This gym is in a great location. Close to everything you need. I joined this gym about a year and half ago and have zero complaints. I recently started using their personal training there and LOVE my trainer Camila! She is so helpful with any questions I have. She helps you with nutrition and what would work best for your body type. She honestly changed the way I feel about myself and has helped my self confidence tremendously. I recommend this Spa Lady location to all ladies!

Satbir Kaur Dandiwal

I joined spa lady at the end of March 2019 and started with Mimi as my lovely personal trainer. She is very dedicated trainer, under her guidance for workout along with nutrition and proper training to avoid injuries, I am loosing my weight fastly in a healthy way. She always motivates me to come to gym. I am thankful for her support as a personal trainer. All my body problems are under control amd it is a miracle for me and it is only possible with her help.Thanks Mimi???? All the staff is very cooperative and welcoming.

N Gill

from ( Navi K) HER Gymvmt @ whitemud location really good location love working out there; stuff is wonderful really friendly. I started the gym when I was going through really bad back problem I couldn’t even move my lower body or lift my self but then I went to the gym talked to stuff about my problem and I started with my trainer Chelsea she’s friendly, and really good trainer, her every class is really good workout and also fun to; love working out and also love the extra classes they have at gym also clean.

Angella Levi

Really enjoy this gym! The staff here are friendly and knowledgeable. And it's open super early and closes late which works really well for me as a mom.

Cee Jarvis

The facilities and the ladies who work at the front desk are great. However... the system for their Spa Kidz care is just awful. It's so limiting, and frustrating to be forced to know far ahead of time when I can make it to the gym with two small children. Further to that, not being able to go to many group classes because the time doesn't coincide with the blocks of time I'm allowed to book my children in. This poor system will most definitely be the deciding factor in not renewing this membership when it expires in a few months. I'll find another gym close by with a drop in system like they had before.

Memoona Qureshi

My experience with spa lady it's been great, love the classes they have provided. My best moments were when I joined the group training with a trainer Mimi. she is awesome. Training sessions with her always a challenge and fun. Mimi is the best trainer that gives me a push to continue with my fitness goals, thank you, Mimi.

Ashley Purcell

I have been attending for the last 8 months. I attend on my own but also take part in a group fitness class on Thursday’s with Chelsea. I love the group class, Chelsea puts so much thought into each weeks class to work all different mussel groups. She pushes you to challenge yourself and do your personal best. Chelsea gets super creative by incorporating games into our classes for special occasions. Those have been great! Overall I really appreciate that Chelsea is available for questions if needed. Overall it’s been an amazing experience as before I was not attending a gym and was hesitant to get started but I am happy I joined and adding a group class has made working out that much better.

gurpreet ralh

One of the best gym..specially my trainer MIMI. . She is the best.. She tailored everything to fit my needs, she doesn’t just tell you what to eat and how to work out, she becomes a friend, a motivator who encourages you to Come to gym and work out. Thank you Mimi for all your help in my weight loss journey ????

Navneet Bhangu

I joined Her gymvmt fitness club on 23 November 2019 8 weeks after my c section (triplets). I remember that I had left with big post pregnancy belly pouch and I cant wear anything from my closet and still look 4 month pregnant. I signed up with Advance Trainer MIMI to get myself back to shape. I am so happy with the results so far. I can wear my jeans again and all my tops which I use to wear before pregnancy. My waist decreased by 3 inches. I encourage all of the post pregnancy ladies to try out the workout because nothing is impossible. I was also not able to do any of the exercises properly in the beginning but now I can because my endurance and strengths increased by time. I will keep posting my results soon.

Claire Ziff

Really clean facility, front desk staff are awesome. Tons of equipment, and it's never super busy like the other clubs get at peak times.

Pali & Kirtan

I joined this location when it was Spa Lady and it opened brand new and I have enjoyed coming to this location very much. The staff are always friendly and smiling which makes coming to work out really fun. I started training with Mimi last year in April and that was after I took a break from the gym for a year because of other issues. Mimi helped me get back on track with her work outs and tracking food. Her work outs are always really fun but super challenging as well (definitely feel really sore after ). Mimi is amazing!!! not only is she a great trainer she's also a really good friend. She listens to us all complain all the time. I enjoy working out with her. Because of her training and guidance many of my family members have already seen changes in me. I have even been called "slim thick" from people who are friends of friends and honestly that feels great. Thank you Mimi you the best!!!!!! Gurkirtan Lali =)

Liaba Rafiq

The receptionists were just wonderful! Khansa was one of the receptionists and she was absolutely delightful. She got me in very quickly and all the time she was a very friendly person to have around. Had a great experience with her which made my experience at Spa Lady fantastic!

J P

Sam was wonderful, Kim was great when signing me up and showing me around the facility. Clean and sanitized, beautiful locker rooms, social distance practice has become the new norm and Her GYMVMT follows through with all the new protocols to keep staff and patrons safe.

Kathryn Huber

The gym itself is really great! It is one of the newer location, so the machines and and the weights selection is great and the locker room is wonderful. Also this location has a suana which is great. My only complaint is I absolutely dread dealing with management and the admin staff. I've run into issues with them being difficult in honouring promotions. They refused to sell me a gift card that they were selling as a promotion to get friends a month pass for $15 saying that the offer expired but I ended up buying it at the century park location 3 days later no issue. But when the person I have it to tried to redeem it they were incredibly difficult and were trying not to honour it, though they eventually did. I just think they make a lot of things harder then they need to be. Also if they get your number for a promotion they will call you non stop.

Kirstie Craig

Clean, friendly staff, lots of equipment variety and not intimidating.

Sukhjit Kaur Somal

Not good place. Manager and staff is not nice. Dont go here.

Tatiana Bagatskaya

Great gym @ the convenient location! Always nice & clean. And lots of classes to try - yoga, Zumba, etc. - all includes in your monthly payment. How amazing is that?! I also love our amazing group trainings with personal trainer Chelsea - she is great! Chelsea always push you to be better, as well as she loves to come up with sweet challenges and new work outs that are always fun to do!

Hawj Pawj

I am so happy theres a Spa Lady on 17th st!!! It so much more convenient for me. When I signed up, Kim helped find the best plan for me. She was very patience explaining everything, especially since she had to explain it more then once and write it down on paper so that i could understand. I have enjoyed many of the fitness classes. My favorite being Tread and Shred and Iron Reps. Any of the classes are great for when your not sure what to do, you need a little nudge to push yourself, or just for fun!! Then Sam introduced me to the personal trainers. Which they are all good, and have awsome qualities. I have one that works best for me. Ellisha, She is so possitive and motivating. She keeps me going the whole week with challenges and goals that I try to beat by the time I have my next session with her. Ellisha has helped me to think positive about myself. She has a fountain of knowledge for every question I have and makes sure I'm doing every workout properly. She has also helped me with my diet choices. I use to look at how far I had to go to get where I want to be. And found that so discouraging. Ellisha helped me focus on one day, one min, one choice at a time. I have had a really hard time looseing weight for many years but since I've had Ellisha as my trainer I have lost 30 pounds in 3 months. Thank you so much Ellisha you are an amazing person! This spa lady location has been a wonderful experience for me I leave there feeling refreshed and ready to take one my day...

Tene Pete

I have been a spa lady member for over 5 years and sought personal training to prepare for a police fitness test. I was matched with Mimi based on my personal training needs and have been training with her for over a year now and I couldn’t be happier! I was very new to weight lifting when I first started training with Mimi. She made me feel very safe and comfortable and taught me the basic skills I needed before eventually moving on to more challenging workouts. Mimi is incredibly caring, patient, compassionate, enthusiastic and beyond knowledgeable. She not only helped me prepare for my fitness test, but also taught be about proper nutrition and how to live a healthier more balanced lifestyle. She is very encouraging and constantly pushes me to my fullest potential. My strength has increased significantly and I feel more confident in both the gym and life. I passed my fitness test with ease and am continuing to see Mimi because I love working out with her. She consistently changes workouts based on my needs and tries new innovative exercises so it’s never boring and always effective. Mimi is an amazing trainer and person, I would highly recommend personal training with her!

Karina Bennett

I would love to write a review on my trainer Mimi, she pushed me to the max but I was able to discover that I was capable of a lot more of what I thought I was able to do. she is super well prepared and she will help you reach your goals.

Kelsey McDonald

First, I would like to note that the facility is very nice and so are most of the staff. HOWEVER. Over a year ago now I had to move back to BC from Edmonton after getting hit by a train for physical and mental health support. I left on very short notice since I wasn't really planning on the whole train occurence. So, once in BC, I tried to cancel my contract. I had tried before back in Alberta however I was unable to pay the cancellation fee as I needed what I had to feed my dog. Once I was back in BC, I tried to cancel again. I got incredibly rude "customer service" from the manager. It was also very unhelpful. I called the head office. Quite confusing but I really needed it cancelled (I had more money than before but only because I am on disability here, so not much more). They outlined a very confusing process. The gm was very rude about it and treated me like a child. Later, I tried to get some clarification on the whole cancellation process. That person informed me that I would have to sign the cancellation paperwork IN PERSON. Obviously, not possible. They for some reason have to record of this conversation nor do they have any record on my next interaction (which was with the GM again). I called her. We spoke. She bullied, belittled me, and was so condescending that I ended up crying once getting off of the phone. Because of my anxiety (and now fear), I could no longer bring myself to call them. The train incident happened in June of 2019. Now, in mid July 2020, I am STILL being charged my bi-weekly payments. They want me to call the head office. They then want me to send in emailed confirmation of my desire to cancel my membership along with the $99 cancellation fee. I am NOT impressed. And I NEVER leave reviews, but this is definitely an exception.

Habone Osman

I love this gym, especially the whitemud location. The staff here is awesome and Minela, my trainer is exceptional. She encourages you and builds your self esteem. She taught me to love my body, by fixing my diet and building strength. I use to hate coming to a gym, having had a membership with Goodlife previously but Minela made it fun, help me gain friendships and treated me as a friend. Thank you for your continued support and always keeping up with me!!! Thank you to the staff as well for always being ready to help, with a smile. Merci beaucoup ????

Laura Allman

I joined this gym May of 2018. The gym and change rooms are always very clean, and I especially love the private showers. The sauna is an added bonus. I wish that they had a larger selection of group classes on a daily basis. My personal trainer Mimi has a passion for training that shows in every session with her. She is constantly encouraging and pushing you to do the best you can! I have lost over 15lbs since starting with her and am able to fit in my lovely winter coat that was pre-baby #2.

ASB Accounting & Tax Services Ltd.

Love this gym a lot with my trainer Lacy. My session is wonderful with Lacy she explained everything we were going to do She is so cooperative and motivated .she has so patient kind and considerate She is doing extremely well in her training session with a beautiful smile on her face which always gives me a motivation to do well . I really chose a winner! Looking forward to my next session

Bonnie Ling

This facility is the newest of all the locations and its setup I think is one of the best. The locker room is nicely separated from the showers and toilets. Sauna is also a wonderful amenity.

NAZISH JABEEN

I have been coming to this gym since September and overall it's been amazing! The staff are very easygoing and caring, and willing to support you whenever required. I started training with Mimi in November and it has been such a pleasant experience! She is an amazing trainer. Each training session is unique and different, and can be modified to fit your needs. Mimi is always a text away and is always there for you! She knows exactly how to push you but is also respectful of your boundaries. I love training with her and I am so glad she is a part of my health journey!

shaheen apps

I started going to this gym from September 2019 and chose mimi as my trainer.It is really an amazing experience .She motivates us and helped us to stay on track of losing weight through wonderful exercises.During the exercise she makes sure our posture is correct to best affect. It simply great having her as trainer.

Samantha Dory

Great equipment and staff the women here are so friendly.

Hanna Nour

When i first joined at Spalady the stafe was really nice to me they were very friendly & happy !!!! Until I realized they were faking it . Few days ago I come ate Spalady asked the lady few questions about my payment she was answer my questions her answer was truly different and she was so roude to me ????‍♂️ SMH , they even charge me towic with out any reason I feel like all they care is about money. Spalady = thief ????????

Aaliyah Qandhari

Unfortunately this is the only all women gym in Edmonton and thats the only reason I decided to go with it, but i have to say... this is one of the worst gyms I have ever been to. Service is terrible. I went in with my friend to see how much memeberships cost and Kim essentially forced us into a memebership by taking our card numbers and near the end telling us we are in a contract for a year. Mind you, we are two university students who obviusly dont have the means to pay $40 for a gym we arent even sure about. When we called to cancel our memberships the receptionists catch an attitude as if theyre doing us a favour by picking up the phone call. Anyways, I wouldn't recommend this gym. I would rather workout in the rec center.

Melissa Arrieta

I started off 2019 insecure, lacking confidence and self love. I weighed the most that I’ve ever weighed in my entire life. I seriously didn’t recognize who I had become. My Spa Lady journey started in the spring after I had lost my first 10 lbs on keto. I realized keto was not sustainable and that I had to change my lifestyle if I wanted to see real results. I had 30 sessions with Mimi as my trainer and with a lot of hard work I was able to lose almost 40lbs since I started. Thanks Mimi for keeping me accountable to my goals! I hated burpees when I started and now I hate them a lot less lol and I found a new love for HIIT (shocking) – it truly makes me feel alive. I have my confidence back, and I’m going into 2020 a better version of myself! Making the decision/investment to have Mimi as my trainer has changed my life. Thank you Mimi ♥️

Aahat Ghai

amazing gym and best trainers

Rajinder Jassar

This location is amazing. Mimi is my personal trainer, she has helped me a lot since i signed up for personal training. her training not only helped me improve physically but also mentally. she is amazing trainer and i would definitely recommend her to friends.

Julieanna Foss

BEWARE of the fine print. I know gyms have it tough because of covid, so some are only doing yearly contracts. They did not mention all of the problems that come with that. Firstly, I wanted to put my account on hold for a month, since i was traveling. They told me I couldn't, rather I would have to prove I went on my trip with the physical copy of my plane tickets, once I returned. Then they said they would use the money I paid that month, at the very end of my contract, for 1 free month. I didn't get that free month. Plus that defeated the purpose entirely. Secondly, since I wasn't going to the gym often I decided to stop my membership. They did mention a cancelation fee, which was over a 100 bucks. I paid and signed a contract agreeing to cancel my membership. Then I noticed they charged me an additional month at the gym. They said it was cuz they needed "a months notice", except I cancelled before the end of the month, so they shouldn't have had any problems with payment. Why didn't they include the additional month in the cancelation fee? What was the additional cancelation fee even for? Who knows, cuz they didn't tell me. I felt swindled. I actually had a great experience while I was gymming, they have lots of new machines and lots of space. Them being dishonest and sly ruined that. Its a shame since its great to have an all girls gym. I wouldn't recommend to anyone I know, unless they dont care about losing extra money. ????

shabee awan

Excellent experience with SpaLady. Mimi has always been my fvrt personal trainer. She’s amazingly awesome❤️ Educated and well trained. Great communication skills and professionalism.

Risris K.

This is a great gym, it is nice and clean. I have tried different gyms over the years but this is one I feel comfortable in. I wish they had better hours in week days, 9pm closing is too early for me.

Rebecca

Really friendly staff and clean equipment. They have disinfecting wipes placed around the gym to easily grab and wipe everything down.

crystal taylor

I started my journey with Spa lady in August of 2018. With the help and knowledge of my trainer Mimi have I have lost over 30lbs and tons of inches. She is always so upbeat and makes the workout fun!! She always has ideas and suggestions on eating and helps keep me accountable. She makes going to the gym enjoyable!!! This location is also so bright and inviting and the staff are all wonderful.

Gagandeep Billing

I want to give ZERO star to the staff. Too pushy to sign a contract. Once you've have signed a contract you will not get the same attention/assistance as you did when you were a potential client. I was called 15 times in a week to sign up.

kerry ann snow

The service is motivating, My personal trainer encourages good dieting and exercise. It's a friendly environment and a good place to make new friends.

Joanna Faddoul

As I recently switched from Goodlife to this Spa Lady after two years, I am enjoying the experience so far. The manager, trainers and girls at the front till are so kind and welcoming! The gym is very clean and quiet. I absolutely love doing my workouts here.

Amanpreet Kaur

Had an awful experience!!! Especially at the management level : don’t believe in problem solving just want to rob your money as much as they can. They need a special training to deal with people. 100% dishonest service.

Shama Shukla

Love this gym a lot especially my trainer Deepmala . She is so cooperative and motivated . She is doing extremely well in her training session with a beautiful smile on her face which always gives me a motivation to do well . I never seen such kind of dedication. I would like to give spa lady 15 points out of 10 . That extra 5 points for Deemala !!!!

Victoria Inman

Got to say love love love this gym. They have tons of amazing classes and a dry sauna! I also like that it’s an all girls gym so I never feel intimidated. I invested in a personal trainer and have lost 20lbs and over 24 inches off my bod working with Camila. Definitely would recommend this gym, it’s clean and the staff are very friendly and knowledgeable.

Debbie Munro

I joined Spa Lady on 17 street about 6 weeks ago. The staff are all great. They set me up with the best personal trainer in Edmonton. I just love my trainer Jessica. She is so helpful and knowledgeable. She helps with nutrition and what works best for my body. Her workouts are awesome. She has honestly changed the way I feel about myself. I feel stronger and have more energy.

skygazer T

Love the staff and Kim Manager, She's Amazing

Nusaiba Muha

Scammers

Sarah

This gym is amazing. I started coming here in August of 2018 as a friend I work with comes here and recommended it. I started off on my own and going to a few classes but decided I needed more instruction so signed up for personal training and am I ever glad I did. I train with Mimi twice a week and she has taught me so much. I've also lost weight and inches from my body thanks to her help as well as relieved my back pain. She is very motivating and makes coming to the gym fun and not a chore!

K D

I have been going to this gym since March of 2017 with Jess as my personal trainer the whole time. As someone who has a very physically demanding job Jess is always very understanding and encouraging. Whether you are training one on one or in a large group Jess always makes the effort to challenge you and cater to your personal needs. She makes working out fun and enjoyable. I highly recommend her to anyone who is looking for a personal trainer that will challenge you and help you achieve your fitness goals.

Roxanne De Omania

Mimi is a really good and knowledgeable personal trainer. I learned a lot of workouts from her that I have never done before and incorporated them in my routine workouts.

C J

This location is so clean and well organized. The staff are super friendly. There are plenty of free classes to take too. Plus, after a tough workout you can enjoy the sauna located in the locker room!

Navdeep V

The service at this gym is horrible and unprofessional. The Manager Kim is very arrogant and condescending. Communications on the account are not recorded accurately. The front end staff do not forward your phone calls/messages to the managers and when inquiring about your contract there is always miscommunication between the head office and the club. The club representatives pressure you into signing a contract and fail to disclose all important information during the sign up process and sign off on the contract that they do. It mainly focuses on sales and commissions. Not worth the stress. You’re better off going somewhere else.

Karamjeet Rana

Based on my experience with Mimi. She has benefited me in lots of ways as in weight loss in 5 MONTHS. I lost 20 pounds from her. She guides me on what I should eat and how much I should eat. Mimi is also a very nice and kind trainer. I have lots of fun with her when I'm working out. In my opinion I strongly agree that she deserves more than 5 stars????

Karen Fecundo

My favourite location by far. All the cardio equipment have personal TVs. All up to date weight machines. I received more help from the staff at this location in my two weeks here than at any other location in years. The change rooms are modern and extremely clean. They even have a sauna and hair tools for gym goers! 5 stars.

sanjeet

Well equipped

Sandeep Panech

I was trying to solve my payment problem by emailing and calling Kim. Because I had two surgeries I wasn’t able to physically go there and see her. I’m calling to each location to talk to Kim but she didn’t value my time and problem just because I decided to cancel my membership. I’m very disappointed with their service because every single receptionist provided me with different information.I called each day and was expecting their call back to discuss the issue, but I never got a call back from her.

Victoria Myers

Just joined last month, everyone there has been super friendly, nice and willing to explain anything to you if you have questions. All the staff are there to help keep you motivated which is super helpful. I also really enjoy Michelles team 45 classes.

Alison S

HI, when I saw that spa lady was open on 17st whitemud I was so excited! I joined immediately. I had a few problems that were swiftly resolved with a smile by Sam, great lady; she is always there to answer any question I have with kindness and a smile. Now I have the best trainer in existence, she goes over and above to make sure us ladies are getting the best workout and the best support we can, “Elisha, best trainer ever! ”” I can’t even tell you how much this wonderful lady has help me, to not only get stronger but to get more healthy ; she has helped me realize that I can do anything I put my mind to, Her positivity is so contagious, she make you feel like you can do anything.Thanks Elisha;-) There are already a lot of reviews on how clean and well equipped this gym is, I mirror those commented. I now have a place I can go for me time, it is so close and convenient. I am very happy and grateful that spa lady opened in this location. Thank you!

Ravinder Kaur

I have just joined this gym and is amazing for the programs and overall machines that they have and i feel like i have more privacy and this is a gym to go to.