Reviews of Anytime Fitness Summerside (Gym)

sandeep Singh

Good one...

Arnold Nowicki

One of the busiest ATFs in Edmonton and the only club between 45th Ave SW and 28th Ave NW, they still manage to keep it very clean; recently renovated; with nary a line up to get on a cardio machines even at peak hours. In this busy plaza there are four restaurants and a 24h 7-11 gas station for those who work out better caffeinated. For 'higher octane fuel' supplement store right next door was just sold, fully renovated and reopened. I met the Mountain (from Game of Thrones) there the last Saturday before, so it must be good, right?! The best is world class Chef Karan Sarna's, tiny 'Chili Pepper' restaurant serving a fusion of East Indian, Hakka/ Chinese and Western food. All of it is made fresh in store and highly nutritious. Chef Karan likes his customers and their veggies!

Matthew D'Arcy

Love the cleanliness. The staff appreciate a clean gym and do very well to maintain and educate the anytime members on how to respect the environment and equipment. I love that they added lockers and a nice towel section on the way in. The showers are something you'd see at a 5 star resort and are always well kept. Thank you for always making my workouts better.

Marlene M

So, it's been over 2 weeks again, since the music has been off in the gym. I keep giving the staff the benefit of the doubt that they just forgot, but it's been too long, so I think it's just negligence. Why does this keep happening? I've noticed that since it's been so quiet, there haven't been as many people coming at the time that I'm there in the early mornings. Although this is nice for me as far as using the equipment, I'm still not happy that the music isn't playing. I don't bring my own as I find bringing my cellphone into the gym a huge distraction and headphones/earbuds get in my way of my workouts. Please fix this and don't let it get "broken" again! I have moved a bit further away and have noticed that there are other gyms closer to me, so if this isn't fixed permanently, I will be going to one of those instead.

Angele Bloom

Great Friendly and helpful staff, clean and well kept. Good equipment. My one problem with this place and it’s driving me crazy is the leg area. When people are doing deadlifts they bang the plates on the floor loudly and I mean really loudly. It is a sharp piercing sound and it fills the entire room. I am not the only person either that has had that reaction as I look around. They seriously need to Invest in a mat that will buffer the sound or special plates that will Reduce the sound. It seriously does not make my experience there a good one when all that is heard over the music is a very loud Headache causing stressing clang clang clang. Update: After the previous 3 star review, I received a call immediately from one of the owners questioning how we can resolve this issue. A few days later the issue was resolved. Very professional and attentive. I am thoroughly satisfied. Thank you anytime fitness Summerside. 5 stars now.

Yasamin Bargrizan

Worked 10 days there and never got paid. The owner ALI GHANI is a thief. Company hires people and never pay more than half of them.

BUtifull

Its ok

Matt Jarratt

A well maintained facility, with a friendly staff. This anytime fitness has multiple change rooms with showers and plenty of towels. The equipment is fairly new and well maintained! I recommend this location for travelers and locals!

Tej

I was NOT told my membership was a 2 year contract. I signed a 12 month contract that's it!

simrandeep kaur

Friendly and helpful staff.

Shaun Ali

clean gym, new equipment, polite and professional staff. been going there off and on for 2years and no bad experiences.

Nicholas Horton

I've been working out here for a couple weeks now and it's a great gym that has everything you need to great workout in. Aside from that the gym is always kept clean and has fair pricing for memberships

SAI ASHISH DEO

Awesome fitness center for 24 hours access. Clean and nice . friendly staff.

Dasha Matusevich

Great gym, however be prepared to go through nightmare if you need to stop or cancel your membership. I'm pregnant and could not use the facility since August 2020. Tried to cancel/stop my membership by phone, in person, through email. My keyfob was taken away and I was promised in person that it will be canceled which never happened (twice). I went twice to the gym to talk to someone. The only way to get some answers turned out to be through email to customer service ( I found out 2 months later), and even then its at least 30 days notice with medical note, which is ok if i was told about it sooner. So I have lost 3 months payments for not being able to use and enter the facility for a valuable reason. Something to consider when you choose your gym.

West Coast Best Coast

If something bothers me I try to wait it out for a day and if it still bothers me the next day I'll say something, But I couldn't wait, I was absolutely not impressed with my experience at this place! As a frequent gym goer I was excited to try out this gym as I'm new to the area, I had heard about their free 7 days trial so I showed up about 12:30pm and noticed that the door was locked, The hours said that they opened at 12 so I was a bit confused. I tried to call and no body answered and finally a lady pulled up in the parking lot and opened the door so I followed her in thinking that she worked there. As I went inside the Managers office door was open so I tried to call again and still no answer so I decided to wait in the sitting area for almost 10 minutes. Finally a man walked in, He looked at me and kept walking. I seen him walk into the Managers office so i walked up, smiled and said "Hello, I'd like to sign up for the free trial" He didn't start with a Hello or Welcome, Not even a smile, Instantly he said "How did you get in here?!" I told him I walked in with a lady (I wasn't aware that I wasn't allowed to walk in apparently) He was confrontational and annoyed and said that he was out getting himself a coffee and I told him that i wasn't about to stand in the cold and he said that in the past customers have let other people in and their not supposed to. I mean even so, I didn't walk in and start using the equipment, I was waiting in the sitting area, Being new I wasn't aware of any of this. I just said that I didn't know, and he just repeated himself and said "well I was out getting coffee" There was nothing friendly about the way he spoke to me, Without evening looking at me he just handed me a clip board and a pen and told me to fill it out. I was so tempted to walk out as I've never been disrespected like that at a gym, But I had already walked over and figured I may as well get some quick cardio in. But I didn't even do a full work out as I did not feel welcome at all. As someone who has worked in a very successful leisure corporation and gym I know that this is unacceptable behaviour and I will not be taking my business here The complete lack of simple respect and customer service is astounding! Which is a shame because it is so close to where I live and for a small gym, The equipment is decent.

Patrick Burneau

Started working out @Anytime Fitness 66st at Ellerslie if anyone wants to join send me a shout. For next 2 weeks members get access to trainers for free ( weekdays at 5:30pm and 7:30pm ) and weekends at noon, 2:00 and 4:00pm ) tell them Pat referred you hope to see u.

Mr.T

Best of the many Anyrime fitness locations we have visited across Canada.

Dylan Power

Great and friendly staff. The gym is wicked

Joanna Antunes

I've been going to Anytime Fitness since this location opened. It is well maintained, clean and organized. There are 3 bathrooms that double as change rooms and day use lockers. I have zero complaints about this gym. There is always a steady stream of people in there and I have never felt unsafe working out late at night. It's in a convenient location and staff are super friendly and helpful!

Amar Arora

Would be nice if it were bigger. But it's a decent gym.

Kim “Kimchee” Aquino

Clean gym amazing service. highly recommended

Brooke Robertson

This place needs to be cleaned. All the equipment is dirty, the floors are disgusting, bathrooms are usually out of toilet paper and dirty, and the tanning room is the worst. The gym itself is fine, seems understaffed.

Michelle T

Great location, friendly staff, always feel welcomed and clean environment. Will be back.

Vivek Chawla

Sadie is an extremely helpful person. She went out of her way to help me enter the club when my FOB wasn't working. It's great to see that all calls are answered nowadays by the team. I can say that the customer service has gone up from 1 to 5 stars for this club since the calls are taken by team.

Sukhi G

Love this gym! Super convenient. The gym is rather small compared to other but it is kept super clean. Has a decent amount of equipment to use too. When you sign up you are given a key fob which allows you to workout whenever you can, great way to keep yourself motivated!

Karlos Chan

Beautiful Gym!

Anthony Chin

Busy at times, but well kept and plays good music since they stopped playing heavy metal.

Lesly Clyde Cruz

Fantastic gym, great quality of machines and equipments!

jesse marczak

They seem to keep up with customer reviews. problems fixed ????

HT Yoga

If you are considering a position at this facility, please read below. I do not recommend working for them, as the owner has very little organizational skills and will blame it on you. I was hired as a yoga instructor by this facility over the summer. I was told by the owner I would be paid by cheque within 7-10 days of submitting each invoice. I submitted my first invoice and 2 weeks went by as I waited patiently to be paid. After 2 weeks I sent the owner an email asking about the status of my cheque. I get that mistakes can be made when hiring new employees or freelancers, so I figured they just forgot. The owner never replied to me, so I asked the trainer who hired me to inquire. I was finally sent an e-transfer with no apology for the tardiness. The next week I saw the owner in person so I confirmed I would be paid regularly and he said yes, he would now be sending me e-transfers instead of cheques. I submitted my next invoice and a month went by without pay. Throughout this month I sent multiple emails to the account he had told me I could contact him through. One of his employees told me he always answered his phone and gave he his number, so then I tried phoning him but got no response. I left a voicemail and did not receive a response. Four days after the voicemail, I contacted the trainer again and asked her to find out what was happening. She told me she would get him to call me. The owner finally called me after the trainer told him he needed to. I was expecting at least a simple apology as I think anybody would agree that going a month without pay AND no explanation is ridiculous. Instead, the owner immediately started to berate me for being "disrespectful" because I wanted to know when I would get paid. He told me I should not have been discussing this issue with any of the employees. That trainer, however, had told me to contact her directly if I had any issues with payment so I was simply following the instructions she had given me. He told me I should have called him more often to get a response from him and he was now returning my voicemail, so he didn't understand why I was upset. BUT I know the only reason he was actually returning my voicemail was because the trainer had asked him to. He then told me I was "sensitive" for asking about my pay. I am writing this to warn any other freelancers who are considering work at this facility. I think any regular person would agree with me that it is completely unacceptable to neglect to pay someone, refuse to answer communications, and then tell the employee/freelancer that they are ones being "disrespectful".

Sarah Saunders

Good location. Not always super crowded

Sudeep Singh Mahal

I have to admit that the owner (Al or Ali I believe) is the most arrogant and disrespectful person I've dealt with. There is absolutely nothing wrong with the facilities. The gym is functional, spacious and clean. But what takes all the stars away is the absolute apathetic nature of the management (which is the owner because as I understand he doesn't let anybody else make any decisions). There are two instances I would like to quote: 1. I cancelled my wife's subscription. As per policy, the gym would deduct next month’s fee. I paid this amount upfront, but the owner would not admit he received payment. Even though I offered to show him my bank statement. Finally it was identified that his gym software failed to show this payment. However, the owner was too proud to admit his software's mistake and kept on REPEATING that "I waived off the outstanding amount on your wife's account". 2. My brother (a member) went out of the gym to get stuff from his car (at 2 am, freezing temperature). However, mistakenly he left his key fob, mobile, and wallet inside the gym. Luckily for him there was another member working out at the time who granted him access. However, without notification OR clarification OR detailed investigation, he was charged $250 for tailgating. Please note that even their agreement doesn't clearly mention when OR how the person should be charged for tailgating. Right now, it’s been 18 days following up with the owner (to get the money back), who never picks up the call, seldom replies over text / emails. When he does respond, his responses are unassurring and never with an SLA for resolution. Their official SLA for security dispute resolution is 3-5 business days which has since passed. I would recommend that if anybody has any such outstanding dispute with the Gym / owner, please instead contact the Anytime Fitness Corporate Headoffice directly (you can obtain their contact details from other Anytime fitness gym not under Ali's ownership). I believe, the only reason most of the people have given this gym 4-5 stars is probably because they never had to interact with the owner.

Yeg Gym Review

Anytime Fitness gyms are pretty standard. This one has all the basics, and is nice as a neighbourhood gym because there are very few gyms within close proximity. However, their equipment quality lacks somewhat (the distance between their rack pin holes can make unracking/reracking awkward).

Sentinel09

Well kept, clean and good quality equipment.

Mr. Gainz

AWESOME!!!!! Highly Recommend Anytime Fitness

Nikunj Aggarwal

Wish there was 0 star option. Rep who I talked on phone was super rude. Gave false information and lacked customer service. Worst location to deal with if you have any issues. And if you complain and tell then what they did, get ready to be yelled at. They wont solve the problem and instead tell you that they dont need members like you and hangup. And 2 mins later you receive text of cancelled membership. So if you are on contract get ready to pay extra bcz they can just cancel over the phone istead of solving.

Amanda Kukainis

Love to be able to give this gym a ZERO star. My husband and I have been trying to get into contact with this gym to no avail. We needed to cancel our memberships now that the contract is over. And because we can't EVER reach anyone, we've had extra payments coming out of our account. To add to this, we have asked numerous times for our account numbers to update our banking info and never received any responses. This gym is absolutely disgusting to use. Equipment is gross, washrooms are disgusting. Body hair and who knows what laying around everywhere. Very very unsanitary. Staff hours are ridiculous, there is never anyone around to help out, and never address concerns in their "comment box". One of the worst gyms I have ever been apart of! NEVER AGAIN!

Mariama Nabie

Great yoga classes on Wednesdays and saturdays

Daize E

Too small of a “gymnasium”

Matthew Dyck

What an awesome place to get fit, the staff are knowledgable and the gym is kept spotless. keep it up guys

Chainomi Fregene

I joined this gym due to its proximity from my house. My membership was cancelled without warning after 6 months due to complaints from certain members about my personal hygiene. See the problem is i worked out with the same group of people for the same time period and no one, not even the staff members approached me about the issue. Just got a call out of the blue one day saying my membership is cancelled. Please beware your membership can be cancelled if certain members don't like you. I will be seeking litigation for my membership cancellation

Marlene Marczak

Love this gym... It's convenient and well supplied; and I love that's it's open 24/7. The only complaint I have is that the music isn't always playing. I don't like using headphones when I workout... I like when the gym has music playing.

D

Not going to lie, this gym used to suck. However they have 180° there business. The new equipment additions, the little things they've put around the gym to fill the walls and make it feel alive, like a clock, finally. Thank you for getting a boxingg bag!!! The only thing that held me back from 5 stars is their sanitzing set up, I wish they'd switch to the same system as the YMCA and other competitors. The old dirty yellow cloth and bottle system is out dated, pus I don't feel the staff refills or changes the cloths out enough. The weight racks are also always disorganized. Nonee the less, I recommend it now. Keep up the positive progression management

it's me jess

So far so good. Good equipment. Love the private room. If you're there at the right times its super dead which is awesome. Convenient location. Student pricing would be awesome.

Steven Harper

Clean gym, but seriously lacking equipment. There's only one bench press, and two free benches. This makes it a huge hassle to even try to get onto one during the day. Edit : Owner actually contacted me and was very understanding of the situation and was very professional! Very impressed ????????

sahiba pahwa

Terrible experience with Allen, on the phone call. I made a phone call for cancelling my membership after having few conversations before already about the issue. Allen returned the call saying, “get to the point” , “I don’t want your membership.” “Apparently you do not like to text.” Well Mr. Allen when someone pays for your service they deserve to get in contact when needed help without being disrespected. The manager Rick was amazing though, really knows how to deal with customers and be respectful. Thank you Rick for all the assistance.

Calming DC

Awesome location, super clean, never crowded, friendly staff, great equipment..no complaints. I've been going here for a little over 2 months.

Corey Mckinlay

Very Rude staff and overpriced juat to point out a couple things

Corey Mckinlay

Very Rude staff and overpriced juat to point out a couple things

Yellow Parsley

My favorite

MooGeese

Was there for 8 months, purchased a 8 month pass with a contract and was told that the key pass to get into the gym was a $55 REFUNDABLE fee. 8 months go by and when I stop to refund my Key fob I'm told that they no longer refund them and that the promotion (which was a school year promotion) is no longer offered anymore. I don't get why I'm told when I purchase something that is REFUNDABLE and then am not refunded when I go to return it. I tried talking to the staff and owner and not only did t take forever to get in contact, but he simply stopped replying. I'm a student and try to save money wherever I can and this honestly left me very disappointed and feeling scammed. As for the actual gym, it's got what you need to workout. During busy hours you will have to wait quite a bit, but that was barely a problem for me as I usually went at quiet hours. If you live right beside the gym then I would recommend it due to convenience - but if you're willing to travel a tiny bit further I would highly recommend GoodLife or Snapfitness instead. Hope this was helpful. ***Note - New owner in May 2019 called to solve any issues.

Walker Allan

I prefer the Allendale location but this one is good as well.

Andy Libich

Very friendly staff and management. Willing to go the extra mile to make customers happy.

Adrienne King

Bright, clean, friendly and lots of cardio machines.

aman dass

Talked to the owner (ROB) of Anytime Fitness Ellerslie road at 66. He was very rude while giving the entry details without telling us about the usage of fob. As we 2 people got registration together and already told them that we'll be working out together still then they didn't aware us. While talking to ROB the owner, he cancelled our membership without telling us and was rude while explaining this and also hung up between the call without even responding properly.

M Chan iStudioCanada

Best Gym in Edmonton!

Albin Jojo

Generally a good location, but the layout for the gym is changed way too often. The last one was quite good, but they can't seem to make a permanent choice. Leg curl / extension was broken like since December and now when restrictions are off its still not resolved . Again overall it's a pretty decent gym.

Dennis Antle

Only 12 month plans. Inconvenient to say the least. Hopefully Goodlife opens soon

Aashish Dutta

Open 24/7, very friendly staff

K Hundal

Love this Gym❤️

Snehil Maknojia

I recently lost my job and I am financially struggling because of COVID-19. I am still on a yearly contract which is not very good for me as I am struggling to make end meet. I contacted the gym if they can just cancel it for once and not charge me but they just offered to freeze it for a bit. I really don't want to be attached to any contracts right now as I already am in a hefty debt and wanted that if the Gym employees can do something for my situation to cancel it. I was given a second option to pay the full remaining fee in order to be free of the contract. It is right on their part but the situations are bad in this economy and people need to understand what the community is going through.

Marcin Barczak

Marcin Great team. They put my membership on hold instantly and when I need to revers it took me one email and I was ready to come back to the gym! Five stars for customer support and responsiveness! Cheers!

Rick L

Love this gym! Taking times very seriously when it comes to Covid. Doing there best with member concerns, I witnessed a member in the facility coughing and sneezing allot and I was not the only one to go to staff about this individual. When staff approached her to ask her to leave till she was better and to put a mask on, she was very rude and very uncooperative. Thank you Anytime staff and owners for taking our health and safety seriously

Selena Moon

This is my fav gym in the city! The layout is exceptional, the floors are clean and the people are friendly.

Brad Hartstok

I have been a member since the opening of Ellerslie Road ATF. I want to thank ATF management for the awesome improvments they have done to the club recently. Looks like a new gym. Great work everyone !!

Deep brar

Some of the machines stay broken for too long

ਥਲਵਿੰਦਰ ਸਿੰਘ ਸੰਧੂ

Need steam room

Thareesh Kariyawasam

Great gym that’s open 24/7. Friendly staff. Usually clean. Separate area for weight training. The only thing I would add is a second set of dumbbells to reduce wait time.

Zakk

Owner is really helpful with any issues i had. He even ordered in new cable attachments as requested

Matthew klene

It's alright, you gotta go around the right times or else everything is used up.

Jeff Criss

Loved that the equipment was well maintained and was very clean.

Ri Ray

The gym itself Is very basic as far as equipment goes. I know people who are at LA fitness paying less and they have more amenities there and way more equipment. I do like that the gym is never that busy though and that it is 24 hours. There were a couple times when I was charged extra but the manager Rob took care of it and refunded my money so that wasn't a big issue. Good luck trying to get a hold of staff there even during regular staff hours.

Maria Tiburcio

I cant say enough great things for the owner Ali and Rob the Manager and also Katie! shes freaking amazing.. So I had some issues a while back with a previous employee who was to say not the greatest person to showcase the actual value for this gym.. I have to say when i got a call from Rob explaining what happened and their willingness to get me to come even offering some services of the gym for the month.. I was happy they reached out! The fact that they put so much effort to see how I was doing over the last two weeks since I signed up has been amazing. I even got to speak with Ali who is the owner and needless to say has been very assuring and welcoming for m, checking to see if the services of the gym has been up to par! well it has.. I enjoy this gym very much and I am glad I gave them a chance to show who they are.. caring and kind and always ensuring that their customers are well taken care of! If you have had experiences they are willing to listen.. unlike most gyms they actually listen to your concerns! Anytime Fitness is Summerside Is my absolute favorite Gym now! Cant wait to go there today again :)

Fake Name

Precor equipment always feels cheap. Also seems to break regularly.

Pamela Adam

Excellent + Caring customer service, very efficient!

kawalpreet singh

I would say its my best experience the new management from the gym with there professional service and beyond expectations customer service they have cleared my past issues with in a minutes and I really looking forward to deal with them for long period. Thanks and I really refer you guys to have a look and join the gym . Good work ethics

Tara Bennett

I don't mind this gym except the bathrooms need a serious clean. The toilets are dusty and gross. What looks to be trimmed Beard hairs all over the dusty/grimey sink for days. floors un-swept in bathroom. I just dread going in them lol. The cleaning bottle system needs to be changed like leduc/beaumont. some of the cloths are drenched, its quite gross.

Jaideep Singh

This is my anytime fitness story. Not the positive one for sure. I have been going to anytime fitness Ellerslie, Edmonton, Alberta for almost a year and seeing the health benefits for doing regular workout, I have asked my wife to join the club. We have been going for nearly three months when one day my wife swiped her access card, and I was holding the door for her and forgot to swipe my access card, and Anytime fitness charged my wife $250 when we saw the charges and asked about it, they said because she let someone in. We told them we both are members, and we always go together and ask for the security footage. They have sent security footage for some random people, and we told that’s not us, and these guys have started questioning me who are they, I told them you have to say to me who are they, I can’t. He started saying this is not India. I have to tell him that I am Canadian and this guy whoever he was, who thought he is more Canadian than me, just because his ancestors arrived before me to this land. I guess he hasn’t learned the history and how immigration happened. Finally, he found the security footage, and we confirmed that it was us, and it clearly showed that I was holding the door for my wife. They have refused to refund the money, and their owners at the prism group decided to pocket the money because they think they it's their right. I have complained to Anytime fitness headquarters about the racist employee of Anytime fitness, but they have decided not to do anything or try to resolve the issue. However, they have shared the feedback with Ellerslie Anytime fitness, and my wife received a text message saying because I have complained to Anytime fitness, the owner has decided not to give a refund. These guys are using BLACKMAIL tactics with the customer so that they can get their customer as a hostage for $250. It clearly shows the sickening culture of Anytime fitness and its club. In addition to it, AnyFitnessClub has canceled me and my wife’s membership and charged me an additional 83 dollars and to her $380; my wife or I have not given any authorization of cancellation of my membership. If anytime fitness has withdrawn the club membership, I expect Anytimefitness to pay me cancellation amount and additional compensation for causing unnecessary hassle for me. I have checked my account that they have however did not charge me above mention $380 and $83. I had done my due diligence bringing the issue to Anytime’s notice and all I received threats from this employee. I don’t have the voice recording of our conversation, but I do have all the text messages that my wife have been receiving. My recommendation is NOT to join this club where their owner is a CON artist that hires RACIST employees, and YOU have to responsible for not letting one in or else you have to pay the money. You better be ready for a fight first with the person who is tailing you and then with this racist person and his owner.

iza

3/5 because no one wears masks and its gross >:(

rakhi yadav

People working here have no idea what their policies are. NO WORK ETHIC, NO RESPECT, NO CUSTOMER SERVICE. They will tell you anything which is convenient for them and will favour them in that situation. They have no knowledge about payment info and also they pretty much break their own contract. Very disappointed please dont waste your money in this gym.

Sigourney Weaver

Anytime fitness charged me $500 for tailgating, The staff working there charged the wrong guy, Saw that this issue is happening to a lot of other people besides me. I haven’t been refunded by the company. THESE GUYS ARE STEALING MONEY FROM US and getting away with it

P G

Best and cleanest gym ever Love coming here daily Even open on Christmas Day

Manan VEER SINGH

Wyatt is really helpful and professional..he can help with you all your questions and he gives the best customer service .. I really appreciate his efforts for walking down the street and checking one store for me whether they were open or not as i was trying to place order from that restaurant..

baljit singh

Great customer service

Mena Saieed

Great staff, great members, great club!

Lindsay Robinson

Great place to work out! Love the members and the atmosphere!

Harpreet Singh

The new manager in the Gym is rude.. most of the times u call no one answers the phone if u get to answer the chances are ur query is unanswered.. the previous manager was nice and polite never had issues... uggg wanna cancel right away if I was not hooked for an year

john N

Great equipment and maintenance, just needs more parking

Rylee McCloskey

Such nice staff and a super convenient location for south-siders!!

Scott Smith

Very clean facility with friendly staff and good equipment! Very nice having a supplement and shake shop just next door as well!

Rashim Sharma

Good if you dont care about any instructions

Kristen Owerko

The freeweights were quite unorganized: plates/DBs/preloaded BBs, mirrors had streaks and drips, and the music was verrrry loud. But the floors and machines were clean

Jo Armstrong

Fantastic fantastic fantastic is all I can say!!! Thank you so much

Emily Beebe

I was recently put into a position where I could no longer continue my monthly membership. Not only did Anytime cancel my account upon request without hassle but they waived the cancellation period notice required so I would not be charged another month. I definitely recommend Anytime for their flexibility and customer service. I will be signing back up when conditions allow me to do so.

Dylan S

Just by looking at the gym I can tell its not geared towards people who actually want to lift weights. Gym is def. more catered towards people who want to sign up for a membership and never actually use the gym. The amount of wasted space on useless machines vs the free weights section is absolutely absurd

Elle G

I've attended a few locations, this one seems more run down, it is increasingly difficult to get cardio equipment during peak times, covid is here to stay a while, it would be nice if they came up with some solutions, 3 treadmills and 2 ellipticals is not enough.

Ksenia Gyrmov

Love this gym!

Mike Hallikainen

Great gym! Have been coming here regularly since March 2018, good atmosphere and its rarely crowded. Decent selection of well maintained machines, with a carpeted area for body weight exercises and separate room for the weekend yoga classes/stretching area. Even have a heavy bag in there if you want to get some aggression out, haha. The only issue I ever really have is some people who use that place have terrible hygiene and also don't clean up after themselves or put their weights away after use. Fortunately there's plenty of cleaning solution bottles with rags around so I just clean equipment thoroughly before and after use... I suggest you do too! (Staph infection is nasty!) All in all, very minor gripes for a place that is open 24/7 at a more that reasonable price. If you live in the area and are looking for a good gym, this is a no brainer!

deon p

Really great people And great service

Harman Khattra

Great place for workout, will recommend to everyone who’s wants to workout in clean & safe environment

max parmar

Felt very relieved today as i was contacted by the new management of Anytime Fitness as to know what made me write my previous review, my concern was properly addressed and will for sure go back to join this gym under the new management as to see what had been improved if am given an extension to stay a little more in edmonton by my employer. Other tban that Best of luck to the new management. Hope you will do good.

Heidi Dessaulniers

Not my favorite anytime fitness. Busy and on the small side.

Mathew P

They have a policy that if someone follows you into the facility that they will issue 250 dollar fine. I thought that perhaps I was not mindful and let someone in until I saw the footage, screenshots of basically me leaving the facility through a normal exit. The footage did not show someone gaining entry to the facility. The owner alleges that I left the facility using an emergency exit (picture show that the door is not marked as such). And secondly, there is nothing in the signed agreement that indicates that Anytime Fitness can charge me $250 for leaving out of an emergency exit. I have also provided screenshots of the email communication I had with the franchise owner of this facility. So, to the reader, I left out of an apparent emergency exit (one without proper markings or alarm attached). There are no conditions within the signed agreement that state that charges would be incurred for such an action. None-the-less, Anytime Fitness prematurely expired my account (approximately 6 months before due) in order to apply the 250 dollar charge. Heartbreaking for me since I got to know people from this gym over the past few years as a consistent paying renewal customer. But because of this, I certainly would not renew. I did some research and have noticed that this same type of penalty has been applied to other customers as well. Feel free to message me for further details on this issue. I shall be spreading the word on social media as it would be a shame for someone else to fall victim to this type of scam.

Attiya Jaswal

Love this gym. I was in Edmonton all week and used this gym. Wow. Very clean and very open light. Highly recommend it to everyone

Archana Chaudhary

This is a great fitness center.Nice, friendly, cozy place to work out. They have a lot of new machines and the workers are helpful and welcoming. They also hold weekly Yoga classes. I attended it quite a few times. They really enhanced my fitness experience.The owner is very helpful. I had some issue and he personally took the time to solve it. Definitely recommend it.

TJ Farris

Great customer service! Due to unforeseen circumstances I had to cancel my membership, they went above and beyond to make sure that I received the credit that was due. I will definitely get another membership in the future.

Ron Chua

Awesome place to work out

Srk Khan

Such a great place to workout. Everyone is friendly and all the equipment is taken care of. The staff is great and you get a free 10% off discount at supplement world too. What’s not to like?

akashdeep singh

One of the more crowded locations. But bigger than some locations too. Clean equipment and bathrooms.

Chris Mani

Rob cares about his clients and runs a great gym. After having a poor experience with customer care, Rob made it his priority to personally take care of our issue.

Chandra m

It's clean

Danna Getty

I loved going to this gym, originally had a bad experience with the previous owner but since then the new owner has reached out and made things right! I would 100% recommend this gym to anyone looking to get in shape. Theres a lot of different machines to use and they are always upgrading things! It is always welcoming and clean :)

Paramanjeet Singh

Going to give this gym 5 star. If there was an option to give 1 star to the members I would. Gym is very clean with allot of good equipment, I think the managers name is Rick, he works very hard to keep this gym clean and does an amazing job of that despite some of the members leaving mess and towels everywhere for him to pick up. Please members let’s do our part and clean up after ourselves. Thanks anytime fitness and Rick! Keep up the good work!!

swetha sridhar

Update : The Smith machine has been restored .. and it was unavailable as it was being serviced .. the gym representatives made sure they called me and gave me the update ! Impressed by the immediate response! keep it up ! So im updating my rating !! Returned to the gym after the reopening... they sent emails saying how they were upgrading equipments.. but to my shock they have removed the Smith machine from the ellerselie branch ... im very disappointed with that decision.. it could be better if you brought back the Smith machine in the gym .. other than that all safety and social distancing norms are maintained well .. kindly consider reinstating the Smith machine..

Gleam Gill

Recently joined this location. Great staff and equipment.

Tejash Mistry

Nice facility

Hailey Fitton

I've had to deal with a few of the team members there and they have been super polite and happy to help. Not what's always expected at a gym. The machines are all clean, and there's never a shortage. I can only say good things about this location!

Andrew Polturak

Good gym. Rarely busy

Zack Haggerty

Very good gym

Sanu Ramola

Very good gym and also has good equipment.

Devansh Sharma

If you love getting belittled by one dimensional tools, this is the place for you.

Anthony Newman

Great gym, always clean, great service and constantly improving adding new features and equipment. I've been going here for three years and love it!

colby arcaya

Nice lityle gym it has all that you need to reach your goal i have lost over 60 pounds

Matt K

I travel extensively through the US and Canada. I love how open this gym is and how clean it is. The staff is extremely friendly. The gym is open 24/7 and huge gym and lots of amenities. Love the new machines they have. And only 39.99 a month. Wow. How can you beat that

Rajinder Multani

I Did send them a picture of access card to get in the Jim. But they send me the email that says we ll contact you within 5 Days. Go figure out

Sibin Ann

I actually ended up cancelling my membership, but the owner was actually really kind to me about the whole thing. He was knowledgeable, understanding and made it painless. The facility was always clean and machines were laid out in an organized way. Thanks anytime for making working out a little more enjoyable!

Kavita Sharma

Really appreciate ROB( owner). There was some misunderstanding about the auto renewal and I got charged. But ROB called immediately after I texted him and refunded all my money. Thank you so much ROB.

Amin Husain Dontigny

Do not use this membership of the gym this gym is to garbage nobody pick up the call

Rooster

Small but clean gym.

rahul mendhiratta

Great location, always clean and friendly people

Shannon Stilet

Loved this gym when I joined. But it’s very crowded now - with too much equipment and feels like customers are tripping over each other.

Sony Abraham

Under the new management, everything seems great and better at this facility now.... thank you

Raina S

Wish they had a better way to approach potential clients. I have tried calling, being there for the timings the staff is scheduled, emailed, cant meet anyone in person and lastly when i texted the number that me and my family are gonna go another gym, I receive a response from them 'OK COOL'

Cheyenne Graham

All brand new gym equipment, and love the personal statistics the cardio machines keep!!

Sukhmander Brar

Great facility to enjoy your work out but the lay out keeps changing every week where new work out equipment is added or taken out. Request to the management please bring back the abs cruncher machine back.

Logan Ferguson

Good selection of equipment! And it's nice that its 24/7.

sakshi kapoor

Great service and equipments

Todd Mcarter

You need a good Gym this is it Open 24/7 workout when you want in the morning in the nights lots of equipment you choose your favorite Time to Workout Nice and Clean great Prices

Vanessa Morgan

Good gym, very convenient

Robert P.

Excellent facility with a great variety of equipment. Ownership has been incredibly responsive to requests. Don't have a bad word to say about the place

D K

Knowledgable and friendly staff, well stocked facilities with lots of equipment. Bought a 6 month membership and look forward to crushing personal goals at this gym.

S U

Nice clean gym =)

Terence Piltingsrud

Great gym loving the new upgrades

Bruce Trapper

Ive been really enjoying my workouts since I started going to Anytime Fitness! Clean, Professional and well maintained.

Joel Link

Great staff, equipment and a really clean facility!

Em Hick

Incredible customer service from very committed workers at this location. Even better, you can get a discount if you’re a member at the supplement shop adjacent to the gym. Large variety of equipment and, despite the grandiose size, it is very clean. You must have a key to enter, so even with a large amount of members, there is no loitering and minimal crowding.

Tyson Sidhu

Ive been going to this gym for 3 years. It's super clean and convenient. The people there are very nice as well. I have never switched gyms since ive joined it. If you live by this gym I would really consider it. It almost like a personal gym during the nights.

Erin A

There was some billing issues and when I had time off while the location was open and staffed I went down there to discuss as myself and my boyfriend had been overcharged (both come out of my account) I was given a card and ended up emailing the email on the card for assistance. The automatic reply said 3-5 days for a response but in around a hour I got a call and was told there had been billing issues lately and he asked me for some information to do a etransfer back for the overpayment. I am assuming they got busy but they did send it back the next day which was awesome how fast it was resolved. Rob has been very helpful and understanding (as I felt I was being a pain about this) and I strongly recommend him and his club as well as if you ever have any questions. Rob and his team are a pleasure to work with and will make it right.

K L

Friendly staff, great atmosphere. Very clean and kept up. Prices best in the city for what is offered. 24 hrs amd free tanning is a huge bonus.

S Clifford

Just signed up...great promotion and excellent atmosphere!!

Patti Brown

Tried to get my son signed up for the 7 day trial and originally looked at Old Strathcona and Ashley was great and friendly and was ready to set us up even thought my son was only 16 , we are looking for a gym he can use for Spring and Summer training as he is playing high level hockey. All I had to do was sign a waiver. Thought perfect! Then noticed we had a gym about 4 minutes from our house in Ellerslie so went in looking for the same warm welcome but that was not what we got. I got the cold shoulder and that we are an 18 yr old club only but he can take the 7 day trial but that would be it. Hmmmm and offered to have the owner call me today - No call! And my son found out his friend goes to this gym and is not 18! Not impressed .. wish we lived closer to Old Strathcona ! Great customer service at that location

Tyrone R

I originally left a poor review here due to the lack of areas to complete the main compound lifts. The owner addressed my review by adding an additional bench press - which is great. He also asked me to update my review. I still don't have a glowing review for this place. As soon as the new bench was brought over, one if the lat pull downs was taken away as well as one of the chest fly machines (gym now has one of each). The layout of the gym was overhauled again for what feels like the 4th time in less than a year. And again (this also happened maybe 2 layouts ago), one of the squat racks was placed right next to a window/wall and the bar cannot be comfortably loaded/unloaded. They really need to find a layout that works but it seems like equipment is just rotated in and out amongst the other gyms to address complaints, and each time a piece is moved, the layout is changed (this gym had a deadlift platform last year that got moved to another gym, which seems to have been the start of these constant changes). Overall, this gym feels too small for the amount of people using it. It feels cramped and stressful to be in it a lot of the time. But at least the owner tries, it's 24 hours, and it has the essentials.

Nis Kaddoura

Best gym in Alberta. I was in Edmonton for work for the past month and went to this location for the past 30 days. Really clean and extremely friendly staff. They were always cleaning and disinfecting the machines. I love love love this gym and the cool water fountain

Corey Friel

When covid started anytime fitness charged me for a month of fitness, I was a little upset so I called the owner and he reimbursed me the money right away. After covid they charged me again without my knowledge and I had thought I’d canceled the membership. They wouldn’t give me a refund. The owner rob said to call him back and he would give me a refund right away. There’s a little more to the story but all in all rob does good business. Thank you rob for putting out the fire.

Ekam Singh

Thanks for your support really appericate.

Ramesh Kumar Singh

What a bunch of cheaters they are. Very rude and unprofessional behavior when you call their number to discuss problem.

Sal Rezai

Very happy with the gym and the staff. Very friendly staff always welcoming and welling to help. Thank you anytime fitness summerside.

William Ebertt

As a company your always going to have competition. Someone open a gym in this area. This is the competition you want. 130 to 230 on a Monday afternoon. Nobody around when you need somthing at this place

dwayne baker

Fantastic gym nice and clean great atmosphere and people are all around great

Ashley James

Love this gym !!!! AMAZING great equipment and friendly staff

Nick Jens

Good gym, you can tell the owner cares. Does get rather busy and congested at nighttime

mukul kumar

The best gym I’ve ever been to . Always clean and the staff is very friendly and i would recommend everyone to join anytime fitness in Ellerslie ????

angie rutherford

Very bad customer service tonight! I politley ask why there isnt an out of order sighn on the one treadmill as you guys are limited on space and cardio equipment I was looking out for others as well as your company! ???? I get from the young guy that came out of thr office this is my time! You dont pay me! Its not hazardous to anyone! Wow 3 weeks in and I best be getting a good explanation for this! ???? Its our time our money that pays your bills! Remember that when it takes 2 seconds to put a sighn up in respect to our time! And to get A call today saying I owe $500 cause I didn't cancel. Wow I'm not paying you 1cent! I haven't been back since the episode and was told I didn't have to sighn anything to quit that they understand why I haven't went back... And for the manager to tell me it was ok for how the guy from the supplement store treated me cause he was off shift. Wow. 0 customer service. And to cancel and not use your facility for A year but you want to charge me and put me in collections. Wow... Ignorant. That's like theft... you won't get 10 cents from me...

Matt Paliga

Photos are worth a thousand words. I was charged for leaving an exit. An exit that was unmarked as an "emergency" exit. That's right folks, got myself a hefty $250 fine from my gym for something not even specified in the contract/agreement. Footage of me leaving the gym without a "tailgater" attached same with the door that has zero signage. The Franchise owner or rep basically did not assist with these unauthorized charges - as per the email pictures. Now as the reader, ask yourself, are you willing to go through what I just did?

nicole moore

Do not sign up to this gym! First of all it is such a headache to even go tanning which at first seemed like it would be nice and easy (one stop shop) you need a code to even get into the room so you call this number they provide, no one answers and calls you back a hour later. And then trying to cancel- wow huge song and dance! You go there they tell you to call a number then the ppl that are answering the phone out of another country tell you they can’t cancel it over the phone and you have to pay for another month and can only cancel if you write a registered letter or a email. This is a huge scam and my account with them is based on month to month- which you think would be easier then signing a agreement- nope huge headache. Lazy staff that are never there and awful customer service- save yourself the headache and go to a real gym. Anytime fitness should be called anytime headache. And no I am not a member anymore, thankfully and finally got that figured out- that was a huge headache!

Graham Park

Nice gym to work out at. Has enough space and equipment. Very clean.

Davin Dean

Well I’d love to rate them higher but I got a tour, mentioned I’d be back to get a membership started once I was home from an out of town trip... 3 weeks and all I’ve gotten are spam emails “following up regarding a message left the other day”... no calls no messages, and to top it off no one answers the phone at the gym, so sure enough more spam via text of “sorry we were busy”... I guess I’ll take my money to somewhere that actually wants my business, they must have to many members at this point?

C F

Great 24 hour gym!

Amanda Thomas

Love love love it

Jordan Reddigan

Clean facility with a good selection of equipment. Staff are friendly and I've never had an issue with them.

Andre Tran

Awesome Place, Friendly staff and knowledgeable trainers!

Jesse Carter

Tried multiple times to inquire about a membership (calling and in person) with no success, taking my business elsewhere.

Dragonator

Clean. Worn out equipment is quickly replaced. Private washrooms with showers. Nice staff. Only downside of this place, that I can think of, is that sometimes it can be too humid.

Waheed Jaswal

Amazing gym with lots of equipment variety. So happy they opened June 12 and followed all the proper social distancing protocols. Happy to be back to the gym after 3 months of not having a gym. I used to go to Fit4Less and they are not even open and when they do, they have all these rules that makes working out almost impossible in 1 hour. Keep it up Rick and Kat!!!!

harman dhillon

small gym but gud for beginners