Reviews of Sport Chek (Golf)

Rupak Banerjee

Staff was helpful and we found everything that we were looking for. Good products, great staff and service.

Phoebe Say

Thank you Sam in the bike department for your wonderful service and knowledge!

Brody Wiebe

Next Canadian Tire

Joe Huang

Helpful staff and a great selection of sporting equipment

Canadian J-Nation

There was a young man named Connor That helped me try on many shoes. He was very knowledgeable about the asics which helped me choose. He definitely will be an asset to this. company.

Kishore SV (gmkish)

This showroom is big and has a lot of variety sport products.

maya jey

Awsome selections , awesome cashier, self check out staff super sweet

Chris Mahon

A great place to buy all sorts of sporting goods! Probably the biggest in the city, they have large sections for almost all sports that you might look for!

Alya H

Customer service is always great at this location and it is quite a large store. You won’t find that much sports equipment but there are a lot of clothing and shoes options. It’s also connected to an atmosphere store in the top level which is convenient and their selection is also pretty good!

Jacob Matthews

Regular prices are very very high, but their sales are often quite good. Great shoe selection. Only competitive swim stock in the north end. Great sport clothing selection. The bike department was unable to sell me some pretty common and basic parts, so I would head to a bike shop for that.

Blerina Borovci

Terrible customer service. Wanted to return an item that I purchased online and even though I printed the e-receipt and provided the packing slip they gave me a very hard time. I still do not understand why. They made me feel like I did something wrong. Extremely unpleasant and disappointing experience and as result I will never deal at this outlet going forward. It's shame that Sportchek doesn't record the interactions of their employees with customers as they would be in for a quite surprise.

Corrigan Reid

Helpful staff, good return and exchange policy

Josh Miller

Are you open cuz in need shoes

Vanessa White

Buying during lockdown is insane, but Sam went above and beyond to make sure we got what we needed. Great customer service!

Christopher Simmonite

It's okay if you have the money to afford high cost items like shoes

Viresh Kumar

Staff gets irritated easily when you ask them for different sizes and colors in shoes. In short not good customer service

Ronaldo Seven

I like to go to SportChek at my favourite CF Masonville Place. I bought my bikes here last year and this year as it is thr GT Aggressor men’s mountain bikes. I would like to buy soccer balls, hats and jerseys merchandises here. I like to buy brand name shoes and clothing from SportChek.

Seungkyu Park

Very bad customer service. Staff were grumpy and unwilling to provide help. The staff at linden ridge are so much better

Cesare Cheba (Chezzaday)

Worst service ever not happy at all

luvjagsca

Great customer service

Dave Hutchinson

Excellent choices of sports goods

Brent Vipond

Winter jacket zipper broke. Coat was purchased at this location and almost 2 years old; not covered by any kind of warranty. Store Manager Dave directed me to have it repaired (actually replaced the zipper) and he reimbursed me the whole cost! He didn't have to do this. Awesome customer service. Very happy. I'll definitely do business there again.

Dequavis Jesus

We found the store well organized and clean. There were door crasher sales on which were good prices. The staff were friendly.

Mary Conaty

I purchased an item that unfortunately was not the right fit. With the Covid shutdown I was unable to shop in store and try before purchasing, but the sales associate I spoke with over the phone, as well as online customer service were friendly, helpful and resolved the issue quickly and painlessly. I would highly recommend this company and will definitely shop here again.

Azra Gheewala

I wanted a zip up hoodie with pockets for women but they did not have that whatsoever, they had literally everything else but not a simple zip up sweater for women! It was very annoying to go around the store for 2 hours looking for one. I did find one in the mens men's section within 10 minutes but the fact they didnt have any for women was ridiculous

RO VLOGS

I bought a Yonex badminton racquet ????

Xia Qu (Nate)

a lot of guys who works here is not working at all. spend half an hoour waiting for pay because onlu one cashier is open while the rest of the workers are walking around

Kevin Sheridan

My daughter had to pee here

kpl karthic

Not good for buying a jacket

Mahesh Persaud

Excellent service Fast friendly Happily price matched my jacket right before black Friday

randy Laprise

Friendly fast servicr

Jenn Yung

They have a great selection of women's shoes. The staff at Sport Check Hyland really do know their shoes, and they are honest too. I bought a pair of asics from this Sport Check, and I love them.

Monica Lesage

Service was excellent

Sukhan Mann

Very expensive place,buy only if your pocket is high.

#donsdios

hire some people that want a job? I went to grab some shoes but after walking past the two dolts working the department without so much as a "hello" let alone a "can I help you today?" I ended up at sporting life. Sporting life was well stocked and way better prices, having helpful employees was another perk in contrast to sport check. morons were standing in front of the product they were supposed to be trying to sell me

Jesse Eliasen

I barely going to sport chek but when I do go in the sport chek I feel like everybody is judging me I feel like the guys don't want to talk to me because I'm not as buff you know most of the guys are skinny little toothpicks and I feel like the girls don't want to help me because I'm not attractive so I really can't win when I go on the score check. Could I have gave you one star but I'm given 2 because I'm being nice.

LongQ Travis

Been there twice but had awful experience with the cashiers. Bought 2 pack of socks as it said 50% on the 2nd but the cashier "forgot" it and needed me to remind her, she even gave a doubtful look. The next time i came back, told the cashier i did the survey as it offer 10% discount, but she ask for my email tho the survey asked nothing about dat, tho i had my receipt and survey code with me, not very helpful i must say.

Hamda S N

poor service very slow bad experience

Sebastian Zdunski

Staff are friendly and informative. Always a pleasure to shop there

john snake

I was looking for sandals that were online and said they were available in the store. Couldnt find them. But 2 sales,associates helped me hunt them down lol. They were in the men's section. I appreciate their help. It was a very good experience. And I found my sandals. Yaaay????

C G

Large selection. Prices tend to be a bit higher than online.

Ryan Nother

Great service, big inventory

Becky Rodgers

I visit this Sportchek fairly frequently on my lunch break, weather I'm picking up some new shoes, getting my skates sharpened, or checking out the apparel sales rack. The taller dark haired guy in the service shop is friendly and incredibly knowledgeable about skates, and has helped run through everything from type of sharpening cut (he always does a perfect cut), to general repairs and maintenance i had no idea about for my skates, to the type of skate that has improved my hockey game... turns out the brother's old skates were 2 sizes too big, and were definetely 'leisure skates' not 'hockey skates', lol). The longer blonde haired guy who works in sports equipment has also helped me out a lot with hockey equipment. He got my skates molded to my feet, and ran back and forth the the storage room to pick out a bunch of different skates, explaining the benefit of each in turn. He ran through all kinds of styles and details, and was very helpful in finding the best fit and deal. The cashiers have always been keen and knowledgeable at this location, returns and exchanges have always been a breeze. They even helped me make an online order for a shoe size that was out of stock, ensuring that i got the great in store price. The girls in the women's outerwear dept. are also funny and sweet, and had great suggestions for technical outdoor gear. Yup... I spend a lot of money here. Based on my experiences, I have come to trust the opinions and suggestions of the staff to get me great gear.

Andy Deane

My boy 5 yrs old is starting soccer and they were right on it helping me

Ann Bonatellie

They had what I wanted at a greatly inflated price..

Paula green

Good

Shlomo Levi

Excellent service and staff support. There is always someone available to assist. I would give five stars if Sports Chek had not come up with most stupidest marketing gimmick ever invented. You get s discount card for spending over $100 but you can not use till the next day. What a silly idea.

David Lindsay

Cool place expensive though

Donald Trump 01

Providing some great sales right now.

Smac

Very helpful informative staff! I love all the bikes, boards, and skiis!

Elaine A

WORST CUSTOMER SERVICE???? Today, my boyfriend and I looked around for on sale items, I luckily found a marked down Nike windbreaker. When I was about to pay, the item scanned at its regular price, I acknowledged it to the blonde-hair cashier, and that's when everything started to go downhill. She called over another colleague (a woman with half of her head shaved) to verify, however, both were giving me dirty looks implying somehow I had something to do with pricing. I even suggested getting the same item from the rack to prove that that's the price I've found it for. Another 5 minutes passed and the floor manager came to confirm that the item IS marked down. After I have paid, there was no apology for the inconvenience, or an appreciation for patronage. Please talk to your employees about this.

D R

It's what you would expect. They carry lots of gear and clothing.

MAHSA SAFFARI

Worst customer service and impolite manager. They made a mistake at selling a fitness watch and Instead of apologizing for their fault , they said this time we returned because of you without even saying sorry and made us travel all around the city!

Luigi Lara

I went to a sportschek downtown beside scotiabank more people comin in but they always have stock of raptors merch and maple but here a big store but almost everything is out of stock maybe because they have the online shipping thing that they rely more on that if only my pricing card will work online, im disappointed.

Shawn Bellaire

A great place to buy sports equipment, workout clothing or even athletic shoes for yourself or your children and also winter wear etc. I wouldn't shop anywhere else! Always satisfied!

Sara Fuchs

This store is very fancy the swim suit we bought was over price. We found the same one much cheaper at Hudson Bay.

Paulina Chan

Went in to buy headphones that they said they would price match for me, then when I got to the counter, they refused the price match despite the competitor store being an official retailer (the source & Best Buy). They said they could “price match only up to 25% off”. That’s not a price match, that’s just a price reduction. The headphones were still a good $45 more than their competitor. Why tf would I settle to pay $45 more when I could just go to the other store? Don’t say “price match” if you’re not actually going to MATCH the other price, that’s misleading the customer. So dumb. Wasted my time coming in.

JAMES JOSE

Very poor customer service. Really unsatisfied.

Mark Family Tree

I found what i was looking for right away. The staff were quick to assist and made it a pleasurable trip. The girl at the checkout was cute and assured that i was satisfied with my experience

Eric Neufeld

Staff are friendly but the selection isn't always great

gravittii

It's a fairly decent sized shop, but the one at Polo park have more selection and stock. So call ahead if you have a specific item in mind.

Ben M

Guido from the service shop provided excellent customer service. He was able to juggle between customers in a courteous and professional manner. He addressed my concerns regarding a previous skate profile. Performed a thorough analysis on my skates and recommend a solution that was sincere and genuine. This is something I don't generally expect from big chains and it was refreshing to see an employee that cares.

Ryan Brown

Location is closed now. Moved to Masonville mall.

Louise

Great staff. Very friendly and helpful. Good prices too.

I Never Was

It is just another sporting goods store. However, it is notorious for being overpriced. This location has decently-sized golf equipment and biking areas.

Kareem Bonner

Store is very well set up and liked their displays of different product lines from Air Jordan's to Under Armour. At the checkout, I recommend they be a bit more organized, as took me close to 10 minutes to pay for my Steph Curry basketball socks.

Jayden Vilaranda

Went in to buy my son a new hockey stick to replace the one he broke. It was out of warranty (30 days), and I asked if they could do something seeing as hockey was shut down for January. To my surprise, they extended the warranty another …

Chris Chalmers

Great place to shop

Mike Jacobson

Purchased an $800 Theragun Elite from this location. Spoke with a rep at the store yesterday that told me there would be no issue returning it. Drove to the store today and was told they recently implemented a new policy not to take back open electronics. Odd that they just implemented this, even stranger that Theragun itself has no such return policy issues. The manager itself was pretty dry and offered no sympathy whatsoever despite one of her employees speaking to me at the phone and confirming it would be ok to come in. That’s why I called to begin with after all. Save yourself the hassle and make your purchases online or at another store altogether. BAD SERVICE

Ian Gold

I was looking for a gym shirt. They had a great deal on an under armor brand one. Checkout was fast and friendly.

Nahiyan Ahmed

Got my shoes exchanged without any hassle. Staffs were very kind. Overall had a wonderful experience.

*不是什么公子

While I saw 7 sale assisants over the Shoe section, I come to ask one of the sales near Nike to bring the Nike metcon , he said' Ask the sale guy exact right under Nike section', and he turns back to chat up with another worker and same location they stand. Nike section is really busy, I understand to wait but this guy still not move and stand their Shoe section for chat for 10 more minutes. I decide to leave the store cause rest of the sales are really busy we got no chance to ask to get helped but he is still happy chating over with another worker for no help onto any others under peak period. Makes me uncomfortable to stay this store anymore while anyone seen things like this. Is that means: If I want to buy a shoe in store here in Sport Chek, I have to try hard looking for a sales who sales this brand otherwise they cant sale it cause your worker on other shoe section cant help it, they only can point you to leave them along while they are not put in those duties. ' We only sales the shoe brand where we stand at?'

Doron Yakovlev-Golani

They were very kind and efficient. We got two nice winter jackets for a reasonable price.

Mason Evans

Staff couldn't have been more apathetic. We ended up going to another store for shoes.

James Lander

Mar 22 2018. Today I bought a snowboard on sale at the Scarborough location of Sport check but unfortunately they did not have the bindings I wanted in stock. The sales guy was kind enough to tell me that the York-dale location had some in inventory, it was a little out of my way but I really wanted these bindings. I get to the York-dale store find a sales guy and tell him what I want and when he is goon in the back to get them, I notice the display model was missing and only the tag remained. When the sales guy returned with the box I asked is that the last one and he replied yes, I asked if it was the display model and he says no. Upon further inspection I determined it was indeed the display model and to top it off was not in working condition, the store manager had come along at this point and taken the binding to his tech who was able to fix it. I said to the manager these bindings are clearly not new and seeing that I would not likely be using them till next season and by that time I would have no recourse if anything were to go wrong as the warranty would have ended. I asked for a discounted price and was told there was nothing he could do. So I left the store and now plan to return the snowboard I bought. Sport Check tried to pawn off used broken goods as brand new and when I call them on it and ask for a discount they punked me off. I will never shop here again F U sports check for wasting my time. Bottom line is passing off an open or returned unused product as brand new is one thing but a product that has been on display for who knows how many months and that needs to be fixed before sale?

Rob Veccia

Expensive but good quality

nick Vanroon

Not very good with hockey skates. They do not do skate repairs. Skate sharpening ability is limited and not always available.

Gordon Stewart

Lots of good sports equipment.

daddy o Strong

Lots of variety, many employees to help, always some sales happening.

Shak M.

Staff is great and the selection is massive in here!

Camera Dude

Never pick up calls. Sales not helping by saying not his working area. That's why no customers. Will close down soon.

Susie Tate

I had no problems returning a pair of boots and getting another pair

Robert Wilson

The staff was amazing

Jagraj Singh

Staff was pretty awesome with helping find what i needed and size. Very friendly as well.

Albert Riezebos

Service was ok. They don't carry my shoe in a size 12 4e anymore so will have to shop elsewhere.

Christopher Nakamura

I found it hit and miss, some staff members were nice, the others were rude and made me feel I like I was inconveniencing them by being there.

Crystal Strelczik

Great deals on quality bikes and helmets

jose flores

one cashier was rude we are customers we pay we don't ask for anything free somebody show her courtesy please

Barb Smith

Very very poor service. Looks like they want to cater to young athletic types. To bad for you, that is who I was buying for. You lost approximately $300.00 sale. Will never step foot in your store again. And I will tell everyone I know, to stay clear.

tony pointer

I am always asked if I need a hand which is rare in retail stores in Chatham. Good selection of men's casual/workout wear. Ok selection of shoes.

Shahram Shams

Good as always. You can find every sports-related items here.

Balakrishnan Seerapathy

Offer time. 50% offer on winter clothes for next one week.. Check out

Alberto Martínez

Staff is super attentive and always ready to help. They have great product availability for all type of budgets.

R Breault

Last year I spent almost 600$ in restringing at this location, I was told that the reason my string kept on breaking was because of the design of my HEAD TI S6 model of racket. I would get the racket restrung at different tensions, I would use high quality string everything but the string kept on breaking. This year I decided to go all out and purchase 2 high end rackets worth approximately 450$, I was told these rackets would be done two days from purchase, on arrival to the store they were not completed with no phone call ahead of time to notify me that they would not be completed. When I spoke to a manager they just brushed me aside like they didn't want to hear my complaint at all. This is not the first time this has occurred at this location, the tech SEAN in the Service department thinks he knows everything and that any error they make in the service department is the customers fault. Needless to say they have truly lost a good customer and I STRONGLY recommend any to stay clear of this store!

TJ Coates

Very helpful sales person

Fernando L

Big place, helpful staff

Robyn Olivia Macleod

Was just here the other day bought my son a pair of cleats and chin pads and soccer gloves great service very friendly☺

Mel Noodelman

Eager and helpful sales staff, although not necessarily the most knowledgeable. Check to make sure your sales Rep knows their stuff. Broad selection in terms of sport disciplines and hard and soft goods, but not very deep within categories. They pick a few models to cover the range. Their house brands can give you the best value on sale - they tend to discount them more. However, when they purchase new brands they often strip out some of the more advanced features over time to keep prices down. If you're not hard core, this is usually no problem. If you are, you may be better off at a more serious specialty store, but it will cost you. Captive brands include McKinley, Ripzone, Helly Hansen, Capix and Woods, and perhaps a few others. One of the great things is their sales can be pretty steep in terms of discounts, but be prepared to Google independent reviews of gear you're looking at to make sure it's a good fit. You owe it to yourself to check out the top of the line Canadian Tire mastercard. You will get special discounts here, and at other CT owned banners such as Marks and Atmosphere only available to insiders. Also love their generous return policies. The Yorkdale location is two floors and lots of footage crammed with product. One of their biggest, along with the Sherway gardens location.

Haseeb Lodhi

Great stuff, great customer service specially store manager very helpful

Raofin

Decent size and products, helpful staff. Quite busy location.

Kiara P

Horrible customer service. Most of the staff were tasking instead of helping out. It wasnt even a busy day. I had a staff look at me instead of checking in on me to see if I needed any help. I had to go out of my way to get assistance when it wasn’t necessary. There was enough coverage. Won’t shop there again.

Kaitlyn Roelen

Great store with lots of selection, rude employees in the shoe department tho...

S. Moore

Friendly good selection.

Jenna Circelli

Great customer service buying amazing roller blades

Joel Diao

Can somebody help me? I really want to buy something, snowboard, boots and binding. I walked around to get attention. They are just keep standing there like I was not there. It was not busy yesterday night. Well I decide not to spend my money there

Terry Halligan

Scored a triplet of Nike away Jerseys for the Jets before the playoffs for cheap.

Emily P

I came here looking for an item i found online, the staff were great and helped me find the item!

Cal Budd

Great location and a great selection in this store, but I sure could've done without the cashier's attitude problem.

Tarek Sabra

I simply love Sport Chek as it offers me with the largest assortment of sporting gear to fit all my fitness needs at reasonable prices. Their running section is solid and includes all types of wear to suit every level and weather type. I love their Nike line, ranging from running shoes to ankle length dry fit socks. It should be your first stop for your sporting needs.

Maroof Juneja

Pathetic curbside pickup service, I ordered a small thing online and selected curbside pick up option. But still after a week, the item isn't ready. I am in extreme need of that thing. would never buy anything again.

Ryan Enta

Amazing staff. Helpful and lots of staff available to assist you. Huge selection. Skate sharpening is fantastic. They help explain how the do the sharpening and what you are looking for in the type of cut. Would recommend for hockey gear and skate sharpening.

Marcos Damasceno

I went there just to pick up a pair of running shoes I purchased online. I was expecting to be able to open the package and see the merchandise and even try it but that was never offered to me and when I said I didn't want the box the sales person was very quick in saying was had to take the box in case of return but if I could open it and tried it on I would not need to return it. All that took place in the middle of a corridor in the store. Anyway after it was done I went to the shoes section opened the box and tried my running shoes on. It was perfect. I left the box on a chair and left. Without any assistance from the salesperson. Very disappointing. I could have bought other items if I had any assistance.

Nathan

Custom service was super slow. I was told to wait for a fitting room for 15 minutes and the staff didn’t realize there were 2 empty fitting rooms for me to use. Then I went to checkout and only 1 person was on the register while 2 other members were near the register just talking.

Kyle Breedon

Love the cashier i dealt with

Ng Wei

Great staff. Massive space. Lots of parking upfront.

Harry T

Service is super but prices are high.

Ryan Harding

No change in bike

Ankita Parmar

Today a couple friends and I visited Sport Chek at Yorkdale mall. Throughout our time, we were so fortunate to meet David A, an employee in the footwear section! David had an amazing attitude and was so kind! He was always laughing and willing to help! He made the shopping experience enjoyable! At the checkout, Arielle welcomed us with the most comforting enthusiasm! We had many items, the transaction took very long, however, Arielle was patient and understanding! Overall, David and Arielle made our experience at Sport Chek one to remember!

Michael J. Mannozzi

Flagship store. Usually a sale and selection of Nike, Under Armour and Adidas. 60 day return policy.

c odeh (odnero)

Bad customer service. Went there this morning to get a replacement wristband for my Fitbit charger 2, the sale guy made me wait for almost half an hour and come back with no key to open the lock glass, and was still showing me the wristband and I told him what’s the point of showing me when you don’t even have the key. Wasted my time, you don’t treat people that way sportchek

Deb Trudell

Small but a good place .be happy it's Chatham

Bonnie Alberry

Staff would rather chat amongst themselves than help customers find things or access the fitting room. The place was overcrowded with merchandise and hard to navigate.

James

i went there they have very good service friendly people it was good no problem

Abdul Hamed

Well organized, beautiful layout and a bit pricey

Devender Reddy

Worst customer service They are so dumb that they maintain a single shoe in display and no one knows where the other one goes.. Employees need training to search how to look after their store inventory They pass by customer and never asks you for what you are here for And the cashier..she doesnt know what price and which product it is Overall please avoid this store

Rifat Hridoy

good place to buy ur sports gears like shoes, cycles and many more things

Gabriela Gonzalez

The staff is very nice and approachable. I had a package stolen and got a refund but the sale had ended. The staff agreed to honour the sale price when I found the same item at the store. It turned around what had been a negative experience for me and I would definitely shop at this store again.

Periyannan Patchamuthu

I had a horrible experience in this store on 2018-Oct-20 at 19:30. I have selected a basketball shoe to purchase. One guy with staff uniform has approached me and asked about my purchase. He said that I will get a 15% coupon "immediately" if I enroll the Canadian Tire + sportChek promotion program. I asked him whether I could get 15% coupon immediately and can use it for my immediate purchase in few minutes if I enroll. He said Yes. I confirmed twice. He asked for an ID proof and I gave it to him. He immediately scanned the ID proof with his device which I did not expect that he would scan. He did not ask for permission either. He got all my information and entered in his IPOD. I was expecting to get the 15% coupon. But I did not. He said that I need to wait for few days. He is also not sure when I will get it. I was so disappointed. I have immediately approached cashier "Davis" and explained about it. Davis shocked. He said that the enrollment shall be done in-front of cashier. He was trying to help me to get the coupon. He concerned the customer issues. And he was trying to explain the conversation with his manager. But his manager did not responding to it. He was busy in billing other customers purchase. I thought manager would help. But he did not involve in this. Then the cashier Davis brought the guy who was giving false promise on offering 15% coupon immediately and we were left to a corner to sort it out our self. Now the guy who is promoting the program changed his tone and said that he did not promise immediately 15% coupon and I will get after few days. He left immediately and approaching others. Finally I purchased the shoe by paying the actual price (billed at 19:46). I was actually fooled by him. I like the store (All SportChek) and I have visited many time. I could not see the standard which I see in other SportChek stores. The manager would have involved in it. Either I would have get the coupon or the guy who is giving false promise to the customer should have asked to leave the store. I am not going to use the 15% coupon if I get after 3 days or more. This is disappointed customer review.

Sethu Sabu

Excellent place for shopping

Michael Gillam

Nice store in a good mall

Diana White

Very helpful staff..

Glenn Grainger

Great quality sporting goods.

viswateja nelakuditi

Went in to get sneakers. No one at the sneakers section. Waited for 10 min and then had to stop an employee and ask them to get me the right size. He says “one min” and comes back after 15 min and asks me if any one had helped me ?!?! And then he takes the shoe from my hand and gives it to another employee to find the size and I had to wait another 15 min before I gave up and walked out the store. Worst service I ever experienced. 0 Stars.

Logan Jamieson

Work for a different location and found the general customer experience to be okay, the Hard goods and Soft goods associates were nice and helpful with giving me the costs of the items I was after. However, the front end cashier staff at the main cash, skinny brunette and a larger cash manager or associate manager were pretty terrible. I was trying to use my numbers for my discount as I am getting a new one sent out and I was essentially called a liar in front of my mother and that essentially they didn't believe I worked at a location. I offered to call my store so they could confirm, I even had ID that would match my name on the account, not only that but I had a picture of my discount card. The cash manager wasn't having it and walked away from the situation. Poorly trained. I've never had an issue with any other store in my area, they usually ask for a piece of ID and go on with business. Especially since Christmas is only a few days away.

Brent Myers

Had to find someone to help us - staff was merchandising. Ok.

Melvin Goddard

Great place to buy quality sports equipment!

Batnam Gay

Really helpful and nice footwear staff! I was in a rush today and she helped me find the right shoe and size. Would recommend

Frank Franze

We were quickly able to find what we needed thanks to the friendly employees here. Thank you!

Mike Erison

Typical SportChek. Decent clothing lines here this season. Good selection of Nike products.

Focus Onfootball

Not big enough

Nathan Wright

Got the kids shoes add they were on special offer pricing of buy one, get one half price and was amazed the staff could somehow cope with the number of children who all seemed, like mine, to be wanting exactly what they couldn't have.

Rich Sace

Thank you Ayesha for the wonderful help & service given when I came to pick up my online order. Keep up the great work.

Brent Edwards

Always have great sales on winter gear!

everything for sale In Toronto and across the worl

Terrible customers service from the manager himself. It begins as I walk in the manager is yelling at a family for whatever reason when the proper thing to do is to walk up to that family not yell across the store. Then I asked this manager about a price check and he this overweight that's the best to describe him since I didn't see a name tag on him looks at me with this angry face says go ask a sales associate working the floor.

Nickita Chernovsky

We had a problem with one of the ski boots purchased online. Visited the store twice, and both time we received excellent service from the store associates, equipment maintenance stuff and the cashier. Always willing to help and good attitude. Great staff and service!

Ashutosh Trivedi

One of the biggest Sport Chek's in Toronto Has a lot of products and has exciting offers for you to shop! Associate by the name of Collin was very helpful and is a example for great customer service! When the only size I wanted was on a mannequin he pulled of product for me! He also helped me through my shopping experience and made sure I got the product and the size I wanted

kristina signorile

Writing on behalf of a family member; Big shout out to Eric for helping my mom out with the goalie stick she purchased. You went the extra mile and offered great customer service. Thanks again, we will be back!

gorman2040

It's was the only shop I could buy tire for my bike (29"). They were kind enough to let me use their workshop to swap the tires and saved me from a lot of troubles. Plus the price of the tire was very fair.

Julia Bonomo

This is for the woman who barely serviced/acknowledged me today while cashing out (near the right side, top floor entrance). No "hello" , no actual communication during the payment process, no "thank you have a good day" ...nothing. I asked if they still accept Scene Cards for points and she rudely responded, "no, only the Canadian Tire points card". So how was I supposed to know if it was never requested or asked of me..? I'm seeing a lot of the reviews nailing this store for poor customer service, so, it is still apparently an issue.

Eoin do Forno

Great service

Anuj Gupta

Nothing exceptional but nothing bad either

Rob Bailey

Great service lots of help

David Partington

I had a great experience purchasing multiple shoes from the associates Alexia and Ray. They were very friendly and provided exceptional customer service. Their knowledge of the product was impeccable! Overall a great experience! :)

Michael Ayton

Went to SportCheck in Masonville and Spent about 45 minutes talking to Devon about a Severe torn tendon issue I have from a so called fitness trainer 7 years ago and still suffer to this day. Here’s the thing, Devon the sales assistant was wonderful, knowledgable showed me all my options and I bought ankle supports from him. He had better information than many doctors I have seen for my condition. He should get a raise and put him into your training management team. First rate assistance and help.Thank you Devon!

Ben Durham

Excellent staff and great products. I've had to exchange things and it's never been a problem as the staff are always understanding. ????

KENZO

Nice

swetha katta

The attitude of staff is quite bad. They do not bother to answer what we ask for. They act as if they are too busy to care. I suggest we go to different stores rather wasting time here

J T

I came in to Sport Chek on Saturday with a very specific item in mind. Asked the associate if he had them.. Turns out there was 1 of the size and style I needed.. 1... In a sea of other like items. Mack helped me sort through all of them, until he found it. Made my day! He is wonderful and I will always shop this location, just because of the customer service he gave me!

Ian Turner

Great big store with lots of merchandise and terrible service. Tried to buy running shoes for my son and the 4 staff standing were very disinterested in helping. Disappointing.

Michael Iafrate (Crimson Light)

The washroom is in the basement near the change rooms.

i am Nitewalkar

Not great

JZ V

Staff was very helpful. Large selections

Michael Lee

This is generally a good Sport Chek store. I remember coming here to get all kinds of sport equipment from sport apparels to bikes. They have a fairly big, and good selection available for everyone. I've also gotten a lot of service done here for fixing my bike, sharpening skate blades, and more and have been all satisfied. The staff (if you can find one to help you) are usually nice, courteous, and professional. They're really pleasant to deal with, and the overall atmosphere is very welcoming. There are several parking spots available, so that's almost never a problem. If you're in the Masonville area to do some shopping, you owe yourself to check out this store.

Ultra Man

Friendly staff, not very helpful. Won't be back.

Lisa Mcrobbie

I typically go in there. They never carry my size (12.5-13 depending on the shoe) and I end up having to go to a shoe wholesale store or order online. It ends up being cheaper than actually shopping at sport chek.

hegemon

0-star-customer service !!! But I can't choose that option here Sorry ! The informations in the website is not correct. I went there to ask if Diadora Modena exists in their storage or not. The senior employee whose name is "DANIELA" barely helped me. He checked the internal system for Modena and said there is one Large size Modena for Men in Etobicoke. I requested him to call and ask because I wanted to be sure about it before I go there. The only thing he can do is giving me the number so that I can call them !!!!! Pardon me but Google provide me those informations,too !!! I asked Etobicoke Sportchek if they have Modena and ... They don't have any Modena model ! How can that happen, I honestly cannot understand. I want to thank you Daniela, you helped me a lot (!)

Ray Chen

The staff Simon was very reliable and helpful. I went there in Dec. 2021 to exchange a different size for my jacket. Simon helped me check with negative results for the size. I asked him to continue keep an eye for my jacket, provided my phone # and requested if he could give me a call if the size becomes available. Couple days after even before the store opens, I received a call from Simon in the morning telling me that a shipment just came in and he found the jacket with the right size I wanted. This kind of hard work, his commitment and customer service I’ve never experienced. I thank him so much. I gave Simon 5 stars.

Yurii Sobchenko

The best sport store, soon I'll visit again

Sachin BI

Not pleased with the customer service

Bill Zhang

Staff is friendly and nice. Everything is so slow like always moving in slow motion

Liam Dorey

Tons of product selection, good enough staff. Excited for mall location coming later in the year

Jane Doe

Appreciate the staff at Sport Chek. Thank you for the hard work.

Max Maiboroda

Stuff was very rude and washroom was in horrible condition, wouldn't go there again

Marcin Tandecki

Decent selection of sports wear. Being a mall location, you won't find as much sports equipment as other locations, and the proces are on the higher end.

Michael Boyle

I was blown away at how friendly and helpful the staff were. I was looking for an armband for running and an employee immediately came up to me asking if I needed help. She even let me test out the armband with my phone. When we found out it didn't fit, she gave me a number of recommendations of websites and other stores that could stock armbands. Wish I got her name because she was absolutely amazing!

Jeremy Rempel Smith

I stood in the shoe section for a few minutes but didn't seem to be noticed by any of the staff. I later asked them some questions, but the staff I talked to didn't seem very knowledgeable about shoes. I've bought a few gadgets here in the past, but I wouldn't recommend this store if you need the staff to advise you about a product.

Eric palud

Always come here to get my skates sharpened

Boxcar Willy

Needed shoes and got help from no less than 3 people on black Friday. Shout out to an awesome crew

Rocky L

Good selection. Good customer service...I was approached about 4 times by different associates to see if I needed help.

Richard Tung (CyberNRG)

Good selection of sports clothing and equipment. 2 floors and staff are friendly and helpful. Had a problem with my GoPro and I was able to exchange it without any problems.

Edward Lee

I bought my 8year old daughter a bike from Sportrchek last year. I brought it in for it's first "tune-up." I waited one week. My daughter was anxious to get her bike back. I was told the tune was completed. Everything from the gears to "proper shifting" were addressed. I took her bike out for a test when I got home. The brakes were tuned, but the rear derailleur (gear shift) was still off of alignment. To the point where the derailleur over shifts past first gear, and sometimes "locks-up" her rear tire. I spoke with the manager Dave Somerville about the situation. He is currently trying to amend the situation. I asked if I could bring the bike in immediately, and have it taken care of right away without having to wait, since I was pretty much lied to from the start. I will keep posting updates on how my situation was dealt with.

Felicia M

The store is huge and has a lot of stuff, which is great.

Robert Obee Tower

Terrible experience. Went for skis for my wife. Nothing had prices. Nothing scanned. She got a good deal in the end but getting the bindings put on has been a nightmare. They took all of her details at checkout. Two days later we got a call from someone looking for her weight, which was on the paperwork. I gave it again and he said he'd do them right away. I went to pick them up the next afternoon and they still weren't done. MEC did mine in the minutes. There is just no comparison.

Neil Zhang

Pretty good place but the two floor setting is kind of confusing at first especially when it’s called differently

Bill Parke

It's like they don't want you to be there. Customer service is pretty bad

Linda Morin

Always a pleasure at the chatham location! The staff are efficient and know their product and can usually tell you if they have an item in stock before they scan to verify.

Canaan Lowe

Like checking this place out periodically for cool t-shirts.

Sergey Pochikovskiy

Always good choice of sports equipment (mostly mass market)

fat moth

Hi. Place is cool, but can the staff actually help me instead of standing in a circle and talk to each other? like y'all get payed minimum wage do your job fam. I brought skis and ppl there just b like: imma come bac one sec. AND THEY NEVER CAME! I stood there with some big ski for "5 hrs" (aka a long time) and they b like: lol nah and when i ask them to come they b like: ok....(sad face: F). Ik i sound like poopoo but everything i said is true, Which is depressing.

R D

Usually have what you're looking for. Cheaper at the outlet mall

Darolyn Pchajek

Was disappointed that they had NO shoes in my son's size

Chris Czombos

Usually have what you want in stock but have been advised to go to other locations because of all the students that pass through.

Raghav Ghei

We were just at the Yorkdale location and had very bad experience with Liz (Cash Lead). Liz asked us to insert our card and told us the transaction won’t go through and it was only to check if the order could be placed with the triangle 24 month plan. And to our utter surprise we were told that they placed an order for us without our express consent for it. In Canada, placing on order without consent is a serious offence and could have serious ramifications for Sportchek. It was Liz’s behaviour and conduct after making this blunder of a mistake which was even more problematic. She was absolutely unapologetic about it and simply just handed us a receipt told us that now we will have to come back to the store to return the order or call customer service number which is also unreachable right now. We will have to spend so much of our valuable time because of this mistake by Liz. Mistakes like this can happen, but how a company and its representatives deal with customers after a mistake really tell you their level of commitment to customer service. Liz should be made to go though a refresher customer training session and in the meantime even though amount was not big I will seek whatever recourse available against Sportchek for placing an order without our consent.

Harpreet Singh

????

Angele Desrochers

Was very disappointed in the selection of women's shoes available

R K

To anyone visiting this location, Expect to find a great aesthetic store layout, things appear to be organized and built to the upmost standard. New panels, screens and merchandise have been laid out, however what seems to be dragging this store behind is the complete disregard and unprofessionalism of the staff towards customers that come to this location. My experience at this store was towards closing time 7-9 PM, I selected three shoes from the shoe department. Right off the bat, you'd begin to notice many staff seem unmotivated to serve customers, if they do take an initiative to step in to help, they rarely check with you again about the shoe size you asked to see. Many customers including myself, had to wait very long periods of time to receive service. Bottom line, they just simply take WAY too long of a time to update you on the progress, I was waiting for nearly 15 minutes to get the shoe size I had initially requested. As I was approached the same customer service representative I had initially inquired about my request, They ended up asking another co-worker to go have a look, while they stood there and continued to socialize with their other co-worker. This complete disregard of professionalism and proper customer service only proves that it's often not in the aesthetic of display in a store that leaves satisfied customers, it's the personality and nature of customer service representatives that drives customers to consider returning to their store for continued loyalty to the brand . Towards the end, upon realizing that I'll probably have to wait even longer for the search just to begin, all while I was already under the impression that someone had already been looking for the pair of shoes I had requested to try on. I simply left, and went on to purchase $243 dollars worth of merchandise from another athletic clothing location at the Yorkdale Shopping Centre. Bottom line, with the current level of attitude in regards to customer service towards customers at this location, the Sport Chek brand will certainly need to rethink employee training, customer satisfaction was low in my experience, and to the many unnamed customers this particular unfortunate day. For reasons such as this, it has become increasingly clear to me that the job this brand needs to get done cannot be done unless major changes take place at this particular location.

Gabby

Great location! Cashiers were nice especially during times of exchanges and returns.

Lori Dunstan

I needed my rollerblades cleaned, and as it turned out, new wheels as well. My blades were a mess - very dirty, never been serviced in many years, and rollerblade maintenance is not a specific service offered by Sport Chek. But they said no problem, bring them in. Guido provided terrific customer service and did a great job!!!

J P

I went here looking for downhill skiing pants and jacket. The sales person was very helpful and informative. She showed me numerous pieces of clothing and was always close by if I had any questions. My only complaint is the lack of inventory. I am a large for most items of clothing and finding said size was extremely difficult.

Mike Young

Wife and daughter went in to get a bicycle tire tube and were ignored by tech at desk, I went in after they walked out and got almost immediate service, isn't that odd?

Mac Froese

Low selection

Zanthus Prime

When in to sport check today Sat 11 2018 . Will not return either first time ever there. Planned on getting pair running shoes waited 20 minutes no one help me. Under staffed business. Live 30 mins from town. Left no sale today

BOB BATES

Worst customer service ive ever had. I waited on hold for 25 min for a worker. On top of that I was put back on hold then transferred and waited for another 10 min to see if there was an item in stock. I might as well have drove down myself instead of calling.

Byron A GUY

I spent over 500 dollars and the lazy staff ask me to google my kg into pounds. I mean, Ok, I can google my own post code but why you can not turn kg into pounds and ask me to do that with a poker face?

Mark Vincent

Love coming here with my son!!! So many memories of playing hockey with him!! Great customer service, management is great!!????

Avinesh Dasari

Good store for sports in south winnipeg

Jack Benzacar

Liam was great getting my son organized for hockey.

Steve Ens

Not a great selection, but staff are friendly and store is clean despite the weather.

Carlitos Way

The girls at the shoe department were all huddled up in their group, no greeting was given, had to chase them for help and when they brought my size they just placed it near me without saying a word and didn’t even care to check up on me if I was doing okay or not. I’m not the type to shop at sportchek often and this is just a good reason why not to. At least not at the St.Vital mall. Too many kids working there with no customer service. You’re at work not at school or at your homes. Took my business to shoe warehouse instead.

Joe Delaney

Basic selection of clothes for everyone. Kids selection could be a touch bigger but the store is clean and the staff are friendly.

Jap M

Great selection whether it is clothing or shoe wear, definitely one of best places for quality gear.

Saqib Umar

They have nice shoe section but their quantities are often lacking. They don't have a good range of soccer shoes and sizes are not always available.

Cody Smith

They hardly carry any Michigan sports teams gear... all they really have is Toronto... hardly any Wings or Tigers gear... and we're only 2 hours away.

Paul O'Neill

We had great help today...friendly workers

mike hottot

Adequate

Adam

Experience can basically be summed up with describing 15 teenagers (other than guy at cash) doing their best to look busy and dodge customers. Wanted a pair of skates, out of 10-15 possible pairs, 2 available in my size, and your "helper" will be gone for 10-15 minutes anytime you need some stock. More employees in the stock room than anything else, and even if there's a big line-up at the till, you'll only have the one guy struggling to keep up. All the extra people running around couldn't possibly help at the till? Doubt it.

Cheryl Bird

Horrible

Samson Luke

interesting wall at the escalator.. must see...

Cj P

On Dec. 28 I asked one of the staff for help finding a rose gold nike hat for kids. The answer I got is if its not in the hat section by the escalators check the nike section, I told him its for kids so he tells me to go downstairs and check. So we searched every and couldn't find i. My husband told me to ask another staff member and good thing i did. Apparently the hat I was looking for was in the back and she found it. Wish i got the guys name so you guys can train him on how to search for items. The girl that helped me was Lucia(i hope the spelling is correct) she's the only reason i even gave this place 3 stars otherwise i wouldn't even give any!

Esther Baymaan

Very good deal. Cashier Stephanie was very patient and helpful. Need assistant although

A D

Comparing to other sportchecks, excellent positive customer service

Vicky Mistry

Both cashiers were in rush only I was there to pay, I bought The North Face winter jacket worth of $475 and before I take out my triangle point card they made me to pay. Not happy with their service

John Nguyen

Had a very strange experience with a retail associate near the weights downstairs. A very unfriendly vibe. Really turned me off. Will not come back here again.

Blake Shreve

Most of the staff are great. Selection could be better but it's a smaller location so understandable.

Angie Breault

Great customer service, very clean store. High recommendations for great products.

Robert Bridgeman

If you looking for man's sizes forget it. Xl and XXL is China medium don't waste your time

Marina Boyes

I needed to try on a bathing suit. I stood for a minute and asked an employee to page someone. She said she would. I stood for another couple minutes and then asked the cashier to call someone. She said she would. I waited another …

Dustin Diamond

Great items and prices but long wait at till

Mitch P (Newfie709)

Great customer service

Jinming Liu

Not enough employees and so much to wait. I asked for a try and he even forgot what I have asked for after 15 mins.Waste time.

David Hillaby

Have recently received the best customer service at the Masonville store of anywhere. All staff were great, but I need to make particular mention for one of the managers named Mindy. She was extremely helpful, friendly, & went out of her way to make sure details pertaining to my purchase were right. A great experience, & would not hesitate to shop there again.

mourice ogada

Frequent sale items. One stop shop for sports.

David Watters

Shoe guys, clearly need to be fired. 3 of them just standing around chatting the other day. Was trying to check out the shoes behind 2 of them. And said excuse me. Not even a word, they just walked 10 feet away and continued chatting about the weekend. Also seen with other customers. Dont ask if customers need help. Will wait for someone to ask for a size. Useless workers. Will not be returning.

Rahul sadanand

Pathetic customer service...especially the front desk lady. The white oaks branch is much better.

quattroDUANE 4 (live4quattro)

We were given assistance right away. The young man was very helpful with my son and his hockey equipment.

Murray Brubacher

Nice store, lots of selection, helpful staff

Joseph Gardner

Any sport you can find here

Matthtc Trella

Shoes galore

Anthony Bolanos

Workers very rude, no one really helped me wen I wanted shoes

Danny Kim

I called in to see if i can get my snowboard tuned up in 4 days since i was leaving in 4 days to ride and they said that it should be no problem to get it done in 3 days. I show up at the store not too long after i called and they say the fastest it will be done is 5 days. Had to just leave the store feeling very disappointed and find somewhere else to get it done (which i did)

Chris Schweitzer

Super friendly.

Brendan Singh

Clean friendly staff. Bigger than I thought. Didn't know it had multiple floors. I needed more information on jacket and just took the tag and scanned it on the tv. And it pulled up all the information from online. And I read everything about it. Then bought it. Really cool feature.

Sarah Dawdy

They were awsome they listened and they were quick we were out with an expensive device in minutes.

Jon Holmes

Store is very clean, always alot of customer service people working, you can test golf clubs here on the virtual machine, pricey store but it's all name brands

Geneive Henry

Went into the store to get an under garment for my grandson who plays hockey when I went in a young man was helping another customer he was nice , so he said to me go up front and someone else can help me when I went up the front the young man said we dont have anyfor girls presuming he was a girl I had to tell him he is a boy , the guy did not even apologize so I said to him he is a boy and I want it for my older grandson all he said to me was go and look on the shelf he was rude and to see I buy all his hockey stuff at your store . I felt hurt because he did not even make an effort to help me.

Abe Suderman

This guy name Darren was amazing gave me a deal Tuesday that was due Thursday excellent customer service absolutely phenomenal keep it going in there sport check team oh ps.. name is Justin I bought shoes

Faiza Qureshi

Had a wonderful experience with the amazing assistant 'Kristal'. She was extremely helpful and gave us all the time, advice and support we needed. She is definitely an asset to Sportchek. If you are newbies here and nervous about the canadian winter; just ask for her!

Joy Westelaken

Good sport chek, never had a problem here. Store is always clean and tidy. Staff are knowledgeable and friendly.

Donna Paton

Large selection of sunglasses

Art h

They went around and found the item I needed exceptional work by the retail staff. I love going here to get clothing and gear.

Gwen Wilson

Big store and lots to choose from

Annah Manyere

I enjoyed shopping here mainly because of the assistance I got from Stephanie. I never thought I would be a repeat customer. She is amazing. The shop has good quality products

soheil kh

Great place to buy sporting stuff, nice store , helpful staff , weekends are super busy though

Matt

I swear the people here are the worst retail staff I've seen since Canadian Tire. Better know exactly what you want before you go since the staff literally knows zero

Vladimir Prodan

Lazy and incompetent employees. When you need a salesperson to help you, they can't be found. When you finally go to the service counter, the people there don't know the answers to your question - something as simple as the sizing on a snowboard binding. I'm not sure how these guys are staying afloat with service like that... never going there again.

Blake Vlasschaert

Always friendly, helpful service.

Gregory G

I absolutely love Sportchek! They have tons of different brands and an incredible selection! Great online system for ordering as well and the shipping is quite fast. I have had zero problems returning items here and have found the staff incredibly helpful! Keep up the great work, Sportchek team!

Douglas Wright

Got new shoes here and I love them! Thanks guys!

Stef Flynn

Poor customer service! No one was asking if i needed help. There was a line and the cashier Elizabeth just left to go talk to a friend. Then I was double charged over $80 by Daphne even when I confirmed on a price, which she agreed was the price but still wasn't paying attention. Never going to this location again.

Hugh Robson

Great staff, store good.

Andrew Wilton (Capzi)

I recently purchased a mountain bike at Sport Chek, and overall, I'm an satisfied with the bike. I am not satisfied with one year free tune ups though. About two weeks after purchasing my bike, I brought it in for a free tune up included with the bike purchase. When I returned to pick up the bike there were some pretty major scratches on the paint. When I pointed this out, they said that they would check the cameras to see what happened. After being promised that they would check that day, it took 3 weeks with weekly phone calls to finally get a response. They told me that they could not find any proof that they had damaged my bike and that i should come pick it up. When I came in to pick up my bike, they had a form that they wanted me to sign stating that I was satisfied with the service and the condition of my bike. I was told multiple times that I could not leave the store with my bike without signing that. It had to be escalated to the store manager for me to be allowed to take my bike without signing that I was happy with their service. If you want to buy a fairly decent bike, I'd recommend sport chek. If you need any service on your bike, I'd highly recommend that you do not leave your bike with sport Chek as they will NOT take responsibility for any damage they cause and will try and force you to sign that you are happy with the work they preformed.

Nick Holmes

Went there on May 5 2018 to by a Fitbit. Stood around for 15 min with no one to help me out. Left a went across the street to Best Buy. Customer service was much better.

Shanara Irwin

Only giving them one star because they had a good selection but very poor customer service.

Adam O'Brien

Went in looking for a specific Shoe Metcon 3, had great selection in men's but none in women's for my fiancée. Watched 2 sales associates chatting for a few minutes while I tried to get a size. When I finally did the Sales associate just shrugged and said "yeah okay" 3 minutes later she came back dropped them next to me and left. Didn't ask if that's all, or if I wanted to see other colours? Seriously the store is great looking but that staff are clearly either lazy or the managers are making them hate their job. The only happy employees were the cashiers who stood their chatting as there weren't many people buying, now I know why.

Kal Friesen

Decent store and staff when I was there.

Anita Chiasson

I went to your store on Dec 21st. Very busy shopping day. Was looking to try on a Wuxly coat. Was not really planning to buy but your sales clerk named Era was so friendly & helpful. She went out of her way to help me. I hope you will pass this along to her. She is a perfect example of excellent customer service.!! I bought the coat and thanks to her for a 50% employee discount!! Thank-you so much Era!!

David Gehl

Didn't have my item, but were very helpful in ordering it to my house.

sinan cevik

Worst customer service ever !!!!!!! Employees are arrogant and ultimately hesitant to help customers. They feel unconfortable when customers ask questions. How dare we ask questions to them (!) right ?!?!?!

Mozes Xharlzen

Awful customer care..they just don’t care????????

David Lee

I called in to ask if they had something in stock with different selections. The cashier said yes that they had them in the downstairs section. Drove a long way only for them to have none in stock...

Wayne Barnes

Nolan was very good at finding shoes and explaining the special soles

Walid Akermi

I purchased an Official Match ball online but they sent me a very cheap GLIDER ball, so I went to this store to return it. They refused to refund the shipping cost. Since they refused to refund my whole purchase including shipping I decided to leave the ball and eat the cost. I gave one star because there is no way to give zero star So disappointing !

zhang bill

Terrible service for curbside pickup. Waiting more than one hour after we arrive and call. All the people behind me can get their item shortly. I tell them my order again and again. But no response. Never use the sport check pick up again.

Chris Horst

A vast array of sporting goods with competitive pricing. Worth the visit.

Sheila Lapinski Smith

Great service! Fast, friendly and courteous parcel pick up and returns. No lines :)

Susan Payne

I was looking for a particular Maple Leaf sweatshirt and the store showed they had two in stock. Stamford went looking for the item for me and warned me it may take some time to locate. I told him to call me when he found it, unfortunately my phone did not not work but Stamford remembered the store I said I was going to next and came to find me. That is great customer service! Thank you Stamford.

Darryl Campbell

Got a good deal on a pair of under armour shoes... Nice place

Prejith

Wow! Amazing store with great collections. The staffs are very nice and helpful. The entrance to the store is great. The store is busy always but there are not much wait needed at the checkout. They have great selection of shoes.

franco bussolotti

I came in looking for some snowboarding gear, Brandon from sport chek Yorkdale helped me out. Great service and very knowledgeable. I will definitely be shopping there again.

Aimee Dauphin

Good selection clothes and name brand good service too

Samantha A.

This sport checks in-store customer service is amazing! (I was surprised with a snowboarding trip and was also in need of a new winter jacket ) So I looked for hours online found the perfect one within my price range finally and unfortunately the one I found couldn’t be shipped before we left for our trip.. I panicked a bit because it’s so hard to find a good quality jacket for a reasonable price and in such short amount of time to.. Turns out they had the exact jacket I wanted in low stock at the this location! I called with my fingers crossed! The attendant who picked up listened to my situation very carefully which meant a lot and I know she actually took time and care to look for it because I was on hold for about 9 minutes while she was looking. (Other retail stores I have been to have put less care into similar situations) Anyways she actually found the jacket!!!!!!! I was so happy! and this makes my birthday trip 100x better & warmer! They put it on hold for me! I picked it up and they were even more amazing about the online markdown for the jacket as well! Thank you guys so much for being amazing and making this gals birthday that much sweeter! :) <3

Mosha Farah

Bought a hat online and it is so dusty and in bad condition.

shaun wang

They sell low quality dri fit socks. Do not recommend. Anything nice are not filtered to the retailer, recommend buying directly from Nike or Addidas

Mathari Molepo

Service was very quick, the store has enough and variety of product offering. The staff is very friendly and ready to assist with a smile.

Brian Sum

Got scammed to buy something extra. Not a good location

L C

Store is open but no one to serve you... lines are insane with people wondering about and confused as to how to actually buy shoes... disaster!

rakesh Sharma

Went for a return as wrong product was shipped to me, but m glad they did so. Everyone at the store were so helpful. There was a heavy built black guy (might be the store manager )who's the reason for my 5 stars. I found a jacket that I liked but the store didn't have the size. He suggested me to order it online while I was at the store. Loved their technology. On one of the big screen they ordered my product. I paid at the counter quickly again and saved shipping. Also the guy helped me in deciding the right jacket between 2 options I had.

Patricia Stark

Fantastic service.

Stef Swift

My experience was so great. I broke my hockey stick and Jessica and Wendy were super helpful in helping me get it exchanged. I'll definitely be buying everything there!

Yumi Fukunaka

Great customer service by a Service Technician. He explained our gears' conditions well and recommended proper service. He was polite and very helpful. The other staff was very nice too. I will be back for the next maintenance although this shop is not the closest one from my place.

Garick Demash

Great customer service by the staff. I went to a new pair of shoes for my grandson and even though it was busy, one of the sales associates, Nick, made me feel like my needs mattered. Nick is one of a kind! Very hard to find today. Overall a great experience. 5/5

RIJO JOSEPH

The best stop for all your sporting needs

Peggy Deschamps

Friendly knowlageable staff . Clean . The only thing i dont like (which i know is corporate not the store) would be the layout it difficult for people with stollers or wheelchairs and short people i have a hard time finding things in the store .

Ken

The floor staff were really helpful and great to talk to. Asked me if I needed help while I was browsing shoes, and gave me a great recommendation for what I should buy.

Jennifer Van Beest

Very nice new store. Helpful staff.

Kenneth Tare

Came to yorkdale location to buy some winter gear for my dad and one of the associate by the name of Dylan went out of his way to help us find the item that my dad needs

D G

Great service! Friendly and helpful staff.

David Crozier

Update your website hours.

Gina Paradis

Very quality products. Very pricey as well.

Adam B

One of the worst customer service experiences I have ever encountered. Order an item online and was then told they ran out of them at all of their fulfillment centers and warehouses. Proceeded to wait on hold with their customer service for a good 30 minutes and was then told there is one item left in stock at the Yorkdale location. Called them to find out if it was still available, they then left me on hold for over 45 minutes in total - I had to hang up and call back only to find out (immediately mind you) that "oh yes I overhead someone else looking for it - sorry we no longer have it". I wonder how long they would have kept me on hold before letting me know. Just awful customer service. Will not be using their e-commerce site ever again.

G S!

Great location to get your sporting items

Isabelle Bessel

Great service. Lost my phone here once and the immediately contacted me to return it! also great products, well organized store and good staff.

M Neigham

Young kids taking care of the store, good luck getting any meaningful answer to any question you ask. Prices are above average. Place is neat and trendy.

Capt Max

A place to find everything about sports. One stop shop for all sport equipments, wear and gears. Too much variety available. All placed well you will never feel lost. Courteous staff. They will never leave you unattended. Return policy is generous. P-Caps are bit expensive and limited options.

Mahmood Amani

Typical shipping experience. Truth be told I visited with my son for a single item related to his weight lifting exercises. The store layout was intuitive enough that we found it without requiring assistance. It was very near closing time but the single cashier on duty was very pleasant and professional.

Jay Feliciano

There is a lot of things that you could like sports equipement, apparel and gadgets that you could use in sports sometimes you can get a really good deal. On busy hours there is a line on the fitting room. They carry almost all of the known brands.

Ian Creighton

Great help from JD today, fit me in proper shoes & insoles for my plantar fasciatis.

Andrew K

Won’t be ever shopping at this location in the future...here’s what happened, I went into the store to purchase a Toronto raptors championship t shirt. I was told to go to the front cash register. The girl who helped me was very rude. She acted like she was doing me a favour selling the items to me. She acted like the merchandise was worth hundreds or thousands of dollars, when really in fact the t-shirt was $42. She wouldn’t let me come within 5 feet of the t-shirt. She would not let me touch the t-shirt. Even worse I asked if I could try on the t-shirt since I wasn’t 100% which size would fit me best. She said I could only try the t-shirt over my clothing even though sport chek has a fitting room. I spend a lot money at sport chek on a regular basis, Ive never had such poor customer service in my life. I was so surprised that this was Yorkdale mall. I thought I was in a ghetto or in the states. It didn’t feel Like I was in the city and country I was so proudly born in. I ended up spending my money at another store in the mall where they treated me like customer not a criminal. Sport chek at Yorkdale you have lost my business for life!

Adam D

Great if you need sports clothes and some basic equipment but lacks the selection of protective gear for baseball, football and hockey other sport Cheks and sports stores have. Otherwise for clothes and shoes it’s great. Also good selection of skates and roller blades and related items.

Kingsley Davide

I ordered the M Ripzone coco pants online it was too small for my daughter , i call this location at 7.50 pm on Dec 2 2019 to ask if they could put the L on hold ,someone pick up the phone and told me to hold on , i was on hold for an hour waiting , finally someone answer the phone I then mentioned that I was on hold for an hour I was expecting her to say am sorry for the wait, all she said was am aware that you were on hold for an hour, then she told me to hold on again for her to get someone else to take the call , very bad customer service .

Travis Rowe

limited product. Better off shopping online.

Richard Pond

Customer service is great at this location and very clean. This location has a good selection of clothing and sneakers.

Lylline Gamat

Gentlemen who helped with my niece and I find skates was courteous and prompt. However, the most amazing service was from Guido at the service desk!! He was able to help us out to sharpen our skates in a timely manner! Thanks Guido for your phenomenal customer service.

scott Pacpaco

Went in today to get a price adjustment without a receipt and the manager Kevin was very helpful and unlike most retails workers would have turned us away.Very great customer service, putting the customers first and having good communication throughout the whole process making both ends happy. Would definitely recommend this location

Sarah Martin

Love sport chek however our Chatham one is very small. They are often out of sizes. Especially popular sizes. Sport chek in general also doesn't always match Ontario's sport schedules. For …

marksport22

Terrible experience with cashier 9279 Catherine. It felt like she was purposely trying to antagonize me. March 5th 2020 5:01pm She was convinced the shoe I was purchasing was not eligible for a discount. (If a shoe price ends in .00 it’s not eligible for the discount.) the price was $104.99. I explained this to her while the manager was on route. She did not acknowledge what I said or explain. The store manager arrived and said “ya it’s fine.” That should have been the end of it! Catherine then had the shoe stock employees double check (they said it’s fine) then she called the manager over again who took the shoes to the back to do some checks. The manager said, again... “ya they are fine” I nearly walked out of the store because this was an unnecessary waste of time. Catherine, can I buy the shoes now? Do you need to triple check with a district manager? Do you need to email head office? I couldn’t understand why this wasteyute Catherine had so many unnecessary f’s to give for a minimum wage job. I will never shop at sport check or the Canadian tire brand again!

Kathy Orellana

Lots of variety of brands. The staff that was working today was very helpful. We were in about out in 15 mins.

Brad Petovello

Tried to return a defective product at this location, but they denied the return. I went to the Hyde Park location 15 minutes away and they gave me store credit with no difficulty. Will now shop at the Hyde Park location because their management is much more fair and reasonable.

Stacey Silverstein

I have never had better customer service from a retail store in my life. A min before close, the manager Ryan let my son and I in. Stacey (an employee) went above and beyond to search for an item I needed. I have never been so happy with a retail store in my life!

Caleb Penzak

Went to this specific location because online the item I needed was listed as available at the store. Could not find it anywhere. Asked for help from an associate. Waited in a really long time to only find out it was really overpriced compared to online prices. Whole trip was a terrible waste of time. This is why I shop online.

Sean Britton

Expensive

Lovin. Life

Big selection of items.

Thomas Mulroy

Was at kildonan place west 49 store looking at shoes they had on sale for 40% off they did not have my size so I went across the street to sports check on regent they also did not have my size so I called sportscheck st.vital explained the situation that I needed this size and west 49 had them on sale but didnt have my size and they said they have the size and will price match the 40% sale price on the shoes so I made the trip, when I arrive the manager tells me they can not honor it as west 49 doesnt have the size in stock. So he made me come all the way down there and offered me 10% off for me making the trip instead of the 40% I was promised. Never dealing with this joke of a buisness again.

Fahim Mahmud

Best place for wears

Dimitrios Nikolaou

Well stocked store Service on the floor was good a bit of a bottle neck at the Cash Registers but to be expected with Boxibg week sales

Hasan Yasar

Quality, branded Clothes, shoes etc at reasonable price. Its a must visit if you are looking for winter shoes.

Dariush Mirsattari

Mindy is very helpful, knowledgeable, patience and polite. She helped us a lot to find a right thing. Thanks again.

prospeck 25

5 minute waits between sizes of shoes....

BILL PICKERING

Customer service was amazing. Everyone we dealt with was knowledgeable and friendly. Ken went above and beyond to ensure we had all the information we needed when purchasing ski boots.

Brandon Reimer

Went here to buy some hockey skates, staff was very helpful got me outfitted with some skates that fit really well, got them baked to form to my feet even better and then as I continued shopping they sharpened them for me. Would recommend to anyone

adam thom

Inattentive staff, but you can score some deals here. Decent selection of sporting goods as well as clothing.

Doris Cambly

Super good. Loved the sales!!

Candice Malott-Bennett

Lot's of shoes to choose from. With staff assistance, I purchased shoes and was out of the store in 5min.

Don Mauthe

This store has a very large variety of goods. Very helpful staff when I asked question.

Hassan Rahim

lost my package. rude customer service

Brad e

I do not recommend taking your bike to get fixed here. I just bought a bike that was perfectly good from a friend of mine other than the fact the back rim had a SLIGHT bend in it. Anyhow, I'm not a bike mechanic and I do not know how to take a bend out of a rim, therefore I had to take it here. I could of fixed the problem myself by having a smaller tire put on and asked the tech before anything and he said he" didn't have any tires in stock" like buddy you run a bike shop you can't tell me you don't have any tires. He said my tire was too wide and all he had was the same kind of wide tires. Anyway he said he could take the bend out of it but id have to leave the bike until Wednesday which was 4 days from the day I brought it in.( I need the bike to get to and from work everyday ) which is why I asked about a quick fix which was the smaller tire, so I left the bike there and paid for the service to be done that day. He then said he could have it done by Monday. This was Saturday I came in. So I came in Monday after calling and he said he would have it done by 630 pm. I came in to see how it was going and he said my bike needs a spoke replacement and he didn't have any spokes and he would have to order one which would take another 2 days on top. Like dude are you kidding me? I told him before I even started I need my bike for work. Anyway I said " just give me back the bike I'll take it somewhere else " he then said " I'll have it done in half an hour we actually found a spoke for it " I'm rolling my eyes at this point. I came back and my bike was ready to go. Anyway in the beginning I know for a fact there was nothing wrong with my bike besides the back rim bend which wasn't a big issue but riding it everyday I needed it fixed. So as SOON as I got on the bike outside the shop I noticed it was harder to pedal. I didn't think much of it at first. But riding everyday to and from work it was getting overwhelming. However, it has been over a week and I haven't ridden it hard at all. Today my back wheel gears went out. When I pedal the bike doesn't move at all. As if the chain weren't on the Bike, but the chain is on. I'm FURIOUS. So I called sportchek and let them know what happend to me. They put a girl on the phone and said their tech won't be in until later which was around 6:40 and they close at 10. Thats b.s. all the way. She tried to sound sorry and said they were sorry and to bring it in again. I was so mad because I know these are tricks of a mechanic to get me to come back in to spend more money. I said I was going to take it somewhere else other than there and they tried to convince me to bring it in anyway. I took it to a different bike shop today and they told me someone had taken out one of my " wheel pins " which keep the gear on the wheel from turning freely, hence you get motion. When there is no pins the gears move freely and then no movement. Hmmmm I wonder who did that?? They hooked me up with a new wheel while they fix my old rim gear pins and my bike rides soo much better and faster than when I got it back from sportchek. On top of all that I had paid for a brake and gear adjustment and my gears won't go into the last gear and I addressed this to the tech. I WILL NEVER BE GOING BACK TO ANY SPORTCHEK for bike service again. I am training to be a mechanic and trust me I know the tricks of the trade. This was my first and last time I EVER take anything to SportChek again. I would advise taking your bike to a smaller bike shop that cares about their customers. I hope to save anyone a headache. I'm just glad this didn't happen on my way to work. That is my review and I will be going elsewhere for bike repair. Thank you for your time. Good luck.I

Steve M

Terrible customer service. Was on hold forever multiple times and was switched to many different employees on the phone. Only thing they've got going for them is their amazing store

Scott Keating

Good, friendly people and good service.

Taras Veryha

Fast and friendly business.

Kailey Hodgson

Staff was very helpful, they didn't have my item and helped me order it, as well as answered all my questions.

WMS

Best sales associates in shoe department. Thank you for your help and patience to Daniel and Juan!

Tam Gorman

Great deals on shoes

fauntfrancisco

I went there to exchange a defective item from another store; I wanted to exchange it for the exact same item minus the color. The whole process was a nightmare; they gave me all the excuses why I couldnt exchange the same item outright. I argued with them until pretty much have their staff gathered around me. You would think that an exchange for the same item would be the easiest thing to do, but nooooo. I finally snapped and yelled at the manager because the whole ordeal was idiotic and a waste of time. A few of the managers there deserves to be fired! Companies spend millions of dollars in customer support, but ends up negated by hiring moronic managers! For a "FLAGSHIP" location; this is by far, "THE WORST".

Connie Chevrier

The on floor Staff were extremely helpful to me and the shoppers i brought with me. I have.had only two incidents where the cashiers forgot to ask for my Triangle points card which I had in my hand. I.lost a lot of points those times because I had over 200 dollars in merchandise both incidents.

Adam Nielsen

Very helpful staff

Laura Okazaki

I came in here this evening with my husband and he was fresh out of surgery we stopped in because we needed to get a pad for him to sit on for the ride home. I got him in the doors of sportcheck and he was starting to spin and almost pass out. One of the employees directed him over to sit down and waited with him the whole time I was gone to get a wheelchair. A+ customer service and just all around kindness from this young lady. Empathy is hard to find in a town like London and we found it in this young girl. Thank you for staying with my husband when he needed someone. Could the owner please get me in touch with the employee that helped my husband? We have returned to the store twice hoping someone at the store would have heard about the incident but no one could tell us who she was. We have something for her that we would like to get to her.

Eric H.

Came to buy a GPS watch. I checked their website before going to the store and the price of the GPS watch was $110. In the store, the price was $248!! Other GPS watches were also more expensive in the store than on the website. I won't be shopping here any more. EDIT ONE WEEK LATER I ordered the watch online and got it in two days. Excellent online ordering: great communication and free tracking. I'm revising my review: I'll shop online first, then in the store. They have a great selection of shoes and clothes so I'll give them another try. And I highly recommend ordering from Sport Chek online.

Misty Schell

I do hope the manager reads this review! I have to say, I desperately needed a new winter jacket, especially in this cold snap in Winnipeg. I was helped by a wonderful young lady who went above and beyond helping me today, her name is Samantha! I’m a single parent as my boys lost their father to pancreatic cancer Dec 20, 2019. It’s been a real adjustment in many ways. I needed a warm jacket to wear and have to be careful what I spend. Samantha took her time with me, made me feel like she truly cared to help me find one that fit me and was going to keep me warm. I really appreciate Samantha and you need to know you have a real gem working for you, promote her or give this young lady a raise because it’s VERY hard to find polite and compassionate people these days so don’t take her for granted ❤️ Thanks Samantha you are wonderful!

Boujon Little

It's fine... can be nice to have more selections

Brett Tanner

Friendly staff, never kept waiting on the shoe area

Aman Dhillon

Good quality but high price

Osagie Osawe

Very patient staff at checkout

Christopher Martyr

Awesome service, Marc was knowledgeable and professional in helping me pick out my skates. I look forward to using my Nexus 2700.

Melissa Mussell

Amazing customer service! I bought a winter jacket and about a year later one of the velcro tabs started to rip. I brought it in and they exchanged it for a different coat that was on sale. A little over a year later the zipper broke on the coat so I took it in and even though it was outside of the warranty they paid to have it be repaired!

Bob Smart

Sorry, poor customer service. I asked for a product, the sales assistant seemed busy with some stuff she was writing on a piece of paper and not much interested to be helpful.

Sunny Jassal

Horrible.... Call in to ask if any Nike tech fleece are available (website said low quantity). First I had to call three times before anyone answered... than when someone finally answered i was transferred... waiting 20 Minutes till i just gave up... What is the point... waste of time

Varsini K

This place is a waste of time to visit. It has terrible service. You'll be waiting a long time for someone to help you. The employees just stand around chatting with each other hoping that if they don't look at you, they won't have to help you. If you are in yorkdale just visit the other stores like foot locker. Terrible location and Terrible staff.

Vanessa Veldman

very helpful in finding the specific pair of running shoes that my grandson wanted for his birthday. Would have been lost in finding what he wanted without the sales person there. They seemed kind of confused about pricing but overall it was a good experience

Gihad Nesrallah

I've been a customer here on and off for years. I've always found the service hit or miss. The sales staff are generally good, knowledgeable, helpful. For some reason, on several occasions, the checkout clerks have left security tags on my items. They don't alarm when I leave the store, and then I'm stuck making a return trip to Yorkdale to get the tags removed. If you've ever been to Yorkdale, you'll know this is a huge pain. I called the store for help. I'm still on hold waiting for a manager. I had enough time to write this review while waiting to talk to a live person. I remain unconvinced that anyone running that store has a clue as to what's going on. Also, now that they've been acquired by Canadian Tire, I was accosted by an agent who in retrospect was obviously on commission and tried to get me to sign up for a credit card under the false pretence that I was going to get a 'single use discount card' for a 15% off by simply answering a few questions. It was very sketchy and I did not appreciate being misled or having my time wasted in this manner. Very disappointed x 2 by two big Canadian brands, now consolidated under one company.

Sarah Nesbitt

Carlos was amazing!!! I normally loathe shoe shopping, but he patiently listened to my needs, helped me try on several pairs without fuss and managed to fulfill my needs with a pair that was on sale. That man deserves a raise.

Martin Caasenbrood

????

jen bent

The service here is the pits. Every time I go here needing help with getting shoes for my children it is a hassle and a half. First I need to find someone to help me, this seems to take forever. The shoe department could be busy as anything but they only have one person working in this area. While there are three or more staff visiting around the tills. Then there is the hassle of getting the worker to take your child's shoes size. I'm sorry but I thought that this was something you just do when trying to fit a child for a shoe. Then on top of that, every shoe that was on the wall in my child's size range was not in stock in his size. This was my breaking point. I'm don't with sports check at St.. Vital mall. I went to footlocker and the employees there were fantastic!!!!

Jim Angrignon

Easy to access store with loads of free parking.

puet lips

Not a lot of shoe selection

Devin Tofflemire

Very efficient ! Got lots of New Stock for the big sale going on !

Wang Wallace

worst custom service I ever enjoyed during my stay in Canada. The male employee with poker face barely want to talk to you. Maybe that's why there is no customer in the store in Saturday afternoon.

Joey Lussier

Great help from the employees!

Accurate Opinion

Amazing staff, , you want great help finding shoes for you this is the place for you. plus great prices

matthew raitt

Great service, the worker that helped me I think her name was Lauren was really helpful and nice and also got all of the things I needed in a fast and efficient manner!

j mck

pretty good sales sometimes. the staff has always been helpful when shopping for shoes.

Vladimir Melnic

Good place, but a bit high prices for things that on online stores and above all google shopping, can be found at a lower prices but having the same quality. Moderate prices High level of customer service Good quality apparel and shoes as well.

Mario Andrés Quintero

It's a good shop, you can find many things for sports

Mary-Jean Legary

Poor shoe size selection!

Lena

Came here for a pick up order today and got a pair of goggles. When I got back home and opened them, I could tell right away that they were used. The insides of the lenses were scratched, they didn’t have protective seals on them, and the 4 alternate nose pieces that were supposed to come with the goggles were missing. Looks like I’m going to have to waste another hour going back to the store and getting a replacement. There should be quality control going on when products are returned. Until then, I guess it falls on the customer to check that we’re not being sold used products for the price of new ones.

Franki Forte

They were great answered all my questions, addressed my conserns and were patient with me. A very unknowledgable person about sports gear. They did say this was a flag ship store. I hope they get more in Toronto

K Kwan

Really poor customer experience! My girlfriend and I wanted to purchase a pair of ski boots. Firstly, the store was short staffed. We waited at least for 20 mins for an associate to help us get a size. When we got a hold of an associate, we asked the associate what the difference is between the 2 boot models, all I received was an unhelpful one-word answer - "stiffer". The poor customer service doesn't stop there. When my girlfriend asked to try the boots on, the associate told us that we MUST purchase a pair of socks in store in order to try them on. Minutes ago, we witnessed another associate give another customer a pair of socks to try out their boots.... I felt like the associate didn't want to help us out at all, and just wants to push us away.... Felt super disrespected and disappointed at SportChek! Pitiful attitude coupled with unhelpful advices, I will not purchase anything in this location ever!

c. Hitch

Lovely place to shop all things sportswear. Wonderful staff too

Harpreet Gill

Amazing store. Has tons of selection for shoes. We were very very pleased with the customer service at this location. All the staff are very friendly. Especially Jonathan. He was fantastic. We were picking out shoes for almost 2 hours and he was running up and down grabbing us the right size that we needed. We ended up buying 3 pairs of shoes for amazing prices !

fire man

Perfect lots of choices

Bryce Siemens

You can get everything at SportChek that you need in life aside from groceries and for that I recommend Sobey's

Jaime Ferrera

I have had bad experiences with Sportchek previously. I have never seen something more disgusting than a manager mistreating the employees of a company. By asking the name of the manager I found out his name is David. Lack of character and narcissistic behaviour is what I can use to describe him. My wife has worked in retail and she knows the hardship of working for someone who does not appreciate the dedication employees deliver. We heard david yelling at someone and immediately felt ashamed of shopping somewhere where this type of behaviour is tolerated. After finding out it is the manager of the store I decided to drop the clothes I was going to purchase and never set my foot there again. Personally the "manager" should be demoted or fired.

Ratna Wardhani

Friendly employees. Check out was fast and friendly. Helped me a lot with my gift cards (I got rejected at Foot Locker when I tried to pay with these gift cards, and that’s not because there’s no money in it. They just didn’t want to do that). I came to this mall to buy some shoes at Foot Locker but ended up bought 3 pairs and 2 backpacks at Sport Check. Both places had what we want, but the quality of customer service that made me decide to buy them at Sport Check. Keep up the good work!

yoga sun

i called customer service a girl picked on friday september 17th 2021 at 10:45 am up directed me to shoe department waited 1 hour no one answered then called again same girl picked i told her the situation and she said sorry im gonna be walkong up to them left me on hold for another hour she lied and no one answered the call at all sadly how poor customer service going on here

Michelle Garvey

NOBODY helped me. And when I asked for a certain product the sales guy kinda just shooed me off into a direction...only to find out they didn't even carry that brand on that location..... They just lost a $600 sale as I saw jacket I liked but didn't buy because of principal

Dulce Amor Cadavis

Good quality of items. Have a great weekend deal.

Rose Manbahall

I walked in today browsing through the shoe section I was chatting with an employee by the name of Darryl in that departments and another employee by the name of Julian looked like the department manager, started yelling at him because he was helping me then told me to get out terrible terrible service. And very rude

A B

Went and asked for a shoe size and the guy working went to the back and didnt appear for 30 minutes. Asked his co-worker to go in and look for him and he disappeared too. A third employee went in to check for me and said that he couldn't find them and that whoever was looking for it should be out soon. The 2nd employee who disappeared came out and said the 1st employee will be out shortly with the shoes. Waited another 1 0 minutes (40 minutes total) and nobody came out of that room. Beware, this sport chek has a black hole in their inventory storage. Long story short: asked for shoe size, waited 40 minutes. Went to little burgundy and bought the same shoes in less than 5 minutes. Expect absolute incompetence here.