Reviews of Pet Valu (Golf)

Rochelle Smith

Friendly staff and knowledgeable. Locally owned. Pet friendly.

J

The staff was very helpful, friendly and they had exactly what I was looking for.

Kevin Lahey

Very knowledgeable!!

Ichabod Crayne

I have had many positive experiences at this Pet Valu and have become a regular customer and familiar face since moving to Thunder Bay at the beginning of the pandemic. Unfortunately, my initial experiences shopping here were highly unpleasant and the way I was treated by employees was unacceptable. To elaborate, on several occasions, I have not only had employees watch my every move in this store, I have been physically followed and crowded with incessant asking “how can I help you”s and “is there something I can help you find”s. These instances were excruciatingly uncomfortable for me to the point that I rushed pay and get out, having proved that I was, in fact, a paying customer and not a thief. I have never in my life felt like I could not shop in peace in the way that I have since coming to Thunder Bay at the beginning of the pandemic. This Pet Valu is not the only store that has made me feel this way. I am a person of colour and suspect that, especially with a mask on, I might pass for indigenous. I am confident that I have been profiled in this store and ask that store owners and managers reflect hard on their shortcomings when it comes to educating employees on proper conduct. Better yet, I hope those in charge of employment will begin to actively seek BIPOC employees and work towards diversifying their teams and breaking down barriers in the pet industry.

Jason Fortezza

They had everything I needed, on a Sunday. Pet supplies for a rabbit and a rat. They have a great selection of dog and cat stuff as well! Staff was very nice!

Jim Burchfield

Great little store, friendly knowledgeable staff

Terry Leeson

There was a Meet & Greet today at this PetValu. A very good store with a wide variety of foods, toys, etc for my pets. And they had some very cute puppies up for adoption from Paws 4 Love.

Naomi Lillian

Helpfull staff

Marysol Deeley

Great place to pick up pet food and toys, chewws etc.

Steve JACKO

Friendly staff and a good selection. Knowledgeable about pet nutrition.

LAURA THOMAS

Little on the expensive side.. Not sure how dog food at $30 per bag more is better. But I'll let my pooch review the food.

Jeffrey Mehagan

Lots of choices and very helpful staff

sharon oja

Very helpful and friendly staff. You pay a little more, but you get more personal service and more variety than big box stores.

Roberta Ann Higdon

Did a good job of a nail trim for my skittish golden retriever.

Don Tront

Great selection great people

Barbara Viklen

Friendly helpful pleasant and courteous staff made our shopping experience amazing.

Sarah Lewis

Great place to get dog food and accessories.

Jo-Anne Tait

Love the dog cookies

Becky Suttle

Okay

Geoff Van Brunt

Good shop. Great stock. Helpful staff!

Walter McAllister

Knowledge and friendly staff. Great place to shop!

Barry Wojciechowski

Little pricey but they have great products

Just a Random person

I really like this store, and so does my dog

Eleanor Bennett

Great service. Always has what I need.

Janine Walker

My first visit. There is a lot of stuff here. Picked up a large soft sided carrier for my two cats. The staff and owner have thorough knowledge of their products and spent a good amount of time with us. We got a lot of attention and some good recommendations. We are also trying out raw food products of which there is a full selection here. I like this place! I think this is the first 5 star review I've ever posted.

Tony Mammoliti

So handy that I can bring my dog there for nail trimming and my dog loves the lady doing it

Heather Vis

Staff was super nice and helpful.

Bev Hunsberger

They were great. Only reason they don't get 5 stars is because I was in 30 min before close and found out the item I was there for would go on sale the next morning but they won't honour the sale price. Had to go back the next day.

Joanna Leonard

1st time at nail salon. Oscar had an Excelent time. Nails cut between 1-2 for $12 great job

Zeena Rintala

Clean and friendly service

Krys Rondeau

Purchased cat food and cat litter (World's best cat litter) and bags for Litter Locker for my two cats. Other times I buy lite dogfood, yes you guessed it for my dog. Helpful staff.

Andy

Staff were extremely helpful, and knowledgeable. Will be going back instead of to PetSmart.

Pam Morgan

Great customer services. Prices expensive though

Susan Lozinski

Staff very knowledgeable about pet care products.

ken fowler

Friendly and knowledgeable staff

R C (Avogadro.8390)

I've come here a couple times . Never help and it seems like I'm interrupting there phone time .

fay lapointe

Helpful staff

Naaomi Wes

Lots of choices for many types of pets. Great place to impulse buy that next toy for your pet

Joe Lozer

Staff always super helpful, and willing to carry out for me when I need it.

Kim Nadin

Clean

Craig Rawlins

Ordered online. The store called when my item was ready. Called when I got there and delivered it to a table outside. Quick and easy.

Ryan Jeffries

Very limited and personal service at the tell was rude and not professional.

Laura Whitlock

This store had what I needed in stock. Recycled box material litter””

r cagliotti

Great staff!!

Amanda P.

The staff who packed my order were very sweet. (@ the Golflinks Rd. store) It was my Fur-baby girls 3rd birthday and my Fur-baby boy's 1year Gotcha-day and they left a special message with a few extra treats for them. It was sweet and put a smile on my face. Thank you for the kind gesture! It was much appreciated. ????