You have the opinions of real people like you who purchase the services and products of Golf Town (Golf) in the territory of Montreal (Canada).
At the present this firm receives a score of 3.9 stars out of 5 and this rating has been based on 116 reviews.
You may have noticed that it has an average rating is very good, and it's founded on a high number of scores, so we can be pretty sure that the rating is very credible. If there are many people who bothered to value when they've done well, is that it works.
As you know, we don't usually bother to give feddbacks when they are correct and we usually do it only if we've had a problem or issue...
This Golf corresponds to the category of Sporting goods store.
Xcellent service and prices
(Translated) Always false promotions (Original) Toujours des fausses promotions
(Translated) One-stop golf shopping center, professional and enthusiastic service staff (Original) 一站式高尔夫购物中心,服务人员专业热情
Went in to buy replacement spikes for my old Adidas Traxion shoes. Bought a spike wrench and replacement spikes. The spike wrench broke after taking the spikes out of 1 shoe. And they sold me the wrong spikes! The good news is this: I returned to Golf Town and they replaced both items without any hassle at all. Gave me a new Spike Wrench and got me the right spikes. Sami was very helpful with the returns and now I have my new spikes. Great recovery Golf Town! I'll be back. Thank you...
(Translated) Very good and nice choice for golf articles! (Original) Très bon et beau choix pour les articles de golf!
I got a good deal today. Buy-one-get-one-free golf shirt.
This is a great location in terms of selection and staff. Each time I've gone, the staff have been extremely helpful and friendly. Highly recommend to any golfer, beginner or seasoned.
Always find them to be very friendly and helpful.
Good service and answered all the questions I had
Everything you need they fit it, lots of sales too
(Translated) Great! (Original) Super!
Terrible service, was waking around the whole store waiting to find someone to help me. Absolutely no effort from the staff too help whatsoever. Left without purchasing anything. Also it seems we were being followed by an obvious mystery shopper, clearly these guys need to put more effort into helping customers rather then monitoring them. Well deserved 1 star, go somewhere else for your golfing needs if you can
Very good experience. The general manager was knowledgeable and friendly. The only drawback was that the didn't have the clubs we wanted in stock. It's a smaller location than other Golf Town stores.
(Translated) Very nice environment for the golf lover. Lots of choice and three screens to try sticks. (Original) Très bel environnement pour l'amateur de golf. Du choix à profusion et trois écrans pour essayer des bâtons.
terrible service from this golf town, bought a sim 2 driver after hitting 3 golf balls at a driving range club broke, which isn't golf towns fault. I brought it back to repair , which the club has a a guarantee from Taylor made, I brought it mid may told me was gonna take a month, took more then that, then they told me they got my shaft, but I had to return a loaner which they never provided me, and wouldn't give me my club without the loaner after explaining that I never took a loaner, they gave me the shaft without the head, I never had took back my broken head. They said they would get back to me, but its been two weeks and still nothing I spent 800 on a driver I could never use, I just couldn't understand why they couldn't give me another driver and arrange it with Taylor made for the lemon of a driver I got. The service is horrible at this golf town never going back again.
Nice scenic beauty
Lots of golf attire to choose from. Helpful staff, store was very clean.
All you can buy buffet for golfers! Good fair pricing, localized sales. Friendly and helpful team.
It's pretty hard to get someone to help you. Great selection of products
Great store, has lots of selections of clothes and sporting equipment.
Not very exciting or engaging.
Lots of sale today but place is not busy on a Saturday.
Very good selection here.
Visited this Golf Town today with my boyfriend as he wanted to buy a set of irons. We were helped by a great associate on floor but once we reached the cash our experience went horribly. Justin (I think that was his name) the sales representative manager was checking us out and could not process a $50 gift card we had. He was incredibly rude and condescending and insisted that because the card was not swiping on the machine he could not input the card number manually on the pinpad (despite calling the number and confirming there was a $50 balance on the card). This manager refused to enter the number manually and said it was not possible and he would not accommodate us in any way, he was extremely unhelpful and dismissive. The kicker is we went over to the Leaside Golf Town right after which had the same set of clubs and we had amazing service. They were able to check us out with no difficulty, the manager there INPUTTED THE NUMBER MANUALLY on the machine after the swipe was not working. The service was amazing at the Leaside location and checkout was 5 minutes versus a 30 minute battle at this location. Please do not visit this location, do yourself a favour and go anywhere else as the service here is horrendous.
Love this store! Lots of product, well layed out, and very helpful staff!
(Translated) Excellent courteous personal service good value for money! ???? (Original) Excellent service personnel courtois bon rapport qualité prix! ????
Great service
(Translated) Great service! Also a lot of choice. (Original) Super service ! Aussi beaucoup de choix.
Recently went into this location to pick up some new golf shoes. Walked in with my wife and daughter and was yelled at by some bald old guy associate from across the store to not try on gloves. Customer coming in right behind was greeted and asked if he could be of assistance. Guess we didn't look hoity toity enough to be treated respectively. Shoe department worker was extremely helpful, but I was so mad, I couldn't bring myself to buying that day. Will not shop at this location again.
Good food, bad service
Can't reach them on the phone. Understaffed. Went there to get fitted for a putter, gave me specs verbally and sent me a completely different computer analysis by email. I have tried to clarify this without success for more than a week without success and gave up. I ordered through my golf pro instead in the end and got a better price to boot.
(Translated) Advised difficult to have. You have to look for them in the store. They talk to each other (Original) Conseillé difficile a avoir. Faut les cherche dans le magasin. Ils jasent entre eux
(Translated) I was very badly received I had to ask several times for help there were 3 people at the front counter including the head of the department. My wife was looking for golf shoes for me and we finally found one. In the same department there were 3 other customers and no member of the team. I find it disappointing in the face of the lack of service I received at this Boisbriand store. I will never present at this place again it was close to 10 am maybe they had not had their coffee Yvon jutras (Original) J ai été tres mal reçu j ai dû demander a plusieurs reprise de l aide il y avait 3 personne au comptoir a l avant dont la chef du département. Mon epouse fesait la recherche pour moi pour des souliers de golf et nous avons finalement trouver. Dans le même departement il y avait 3 autre clients et aucun membre de l équipe je trouve décevant devant le manque de service que j ai reçu a ce magasin de Boisbriand. Je ne presenterai plus jamais a cet endroit il etait pres de 10 du matin peut être qu ils n avaient pas pris leur café Yvon jutras
I FOUND MY SALES PERSON VERY HELPFUL AND friendly I would recommend the red deer store To any new one new to the game of golf As they are very professional and knowledgeable.
(Translated) Excellent place for golf lovers. (Original) Excelente lugar para los amantes del golf.
(Translated) Employees seem to avoid customers' eyes so they do not have to answer. Unrepentant service. NEVER AGAIN! (Original) Les employés semblent éviter le regard des clients pour ne pas avoir à répondre. Service inéxistant. PLUS JAMAIS!
They sell alot of balls
Organized enough, but they don't sell 3 packs of golf balls which is all I came in for....
Good selection. Can't avoid big box feel and commodity service. Dominate golf market
(Translated) Out of stock and do not sell used sticks. (Original) Ruptures de stock et ne vendent pas de bâtons usagés.
(Translated) Excellent service! Lots of choices, good advice, a pleasant first experience. Thank you very much again (Original) Excellent service! Beaucoup de choix, de bons conseils, agréable première expérience. Merci beaucoup encore
Typically preoccupied staff with one major exception! I was privileged to be serviced by an older man who gave me all the info. I needed to purchase an expensive Range Finder! Thanks
(Translated) Outstanding service! (Original) Service hors pair !
(Translated) Golf Town of Laval on the Corbusier. Very large, easy to buy accessories and clothes. Courteous and attentive service. Well appreciated. (Original) Golf Town de Laval sur le Corbusier. Très grand, facilité pour les achats d'accesoires et de vêtements. Service courtois et attentionné. Bien apprécié.
They sell new and used golf.equipment
Great bunch of people
(Translated) I had a manufacturing defect on a practically new nike bag that nike refused to exchange. Golftown credited the value of the bag to me without my going to persist, excellent service. I also had great service when I bought my sticks in the spring. (Original) J'ai eu un défaut de fabrication sur un sac nike pratiquement neuf que nike refusait d'échanger. Golftown m'ont crédité la valeur du sac sans que j'aille à m'obstiner, excellent service. J'ai aussi eu de l'excellent service lorsque j'ai acheté mes bâtons au printemps.
Good friendly service with just about anything you could imagine in stock.
Golfer paradise
Ok
Knowledgeable staff
This is a really well equipped store with helpful staff and lots of stock. Parking is easy as is access. Recommend it!
(Translated) Good place to equip golf and buy the sticks at a good price, also you have a wide choice in nine and also demo (Original) Bon endroit pour s'équiper en golf et il rachète les bâtons a bon prix , également vous avez un vaste choix en neuf et en démo aussi
The staff are fantastic. Very professional. Spent a lot of time with us at a "swing bay" (?) analysing my husband's swing, giving us a high tech view of his swing and offering different clubs/tweaks to improve his game out on the course. Highly recommend this service! The store itself is nicely laid out and they seem to have everything you'd need for your game.
(Translated) Extra Service (Original) Service Extra
Great selection and good prices
Not knowing much about golf my boyfriend and I went looking for xmas presents, we looked but didnt know what to buy so I found the check out lady who worked there and she was so extremely helpful! She took us around the store asking all sorts of questions about the golfers we were trying to buy for! This gal had excellent customer service skills, so refreshing these days!
Customer service is always good. Selection a bit tough right now but not their fault.
Great service. Not pushy but there to answer questions and to give advice when needed
(Translated) Excellent (Original) Excellente
Great shop with lots of variety, but just so many staff on.
Great customer service
Pleasant and helpful service. A pleasure to shop here.
(Translated) Good choice of material (Original) Bon choix de matériel
(Translated) Good sports clothes (Original) De bon vêtements de sports
(Translated) Came with the desire to buy a product over $ 1000. 10 to 15 min trying to find an advisor / salesperson to check the product stock. After an advisor who was already busy and hardly welcoming, another told me that there was no availability. So I ask if the product may be available in another golf town. The answer no "I don't know" ... and I am advised to buy it on the internet. Amazon is a pleasure to cash in. (Original) Venu avec le désir d'acheter un produit à plus de 1000$. 10 à 15 min à essayer de trouver un conseiller/vendeur pour vérifier le stock produit. Après un conseiller déjà occupé et guère avenant, un autre me précise qu'il n'y a pas de disponibilité. Alors je demande si le produit peut être disponible dans un autre golf town. La réponse non "je sais pas"...et on me conseille de l'acheter sur internet. Amazon c'est fait un plaisir de m encaisser.
Good service. It's huge...
All your golfing needs but a tad pricey, I was lucky enough to get there when they are having a great sale on Adidas shoes though.
Aug 21/19 While shopping I Had to go and find a sales assistant to help me after visibly waiting in the women’s club area for 5 min or more Once a floor staff was found he gave good assistance. Moved on to the cash where I was served by a young man with dark hair wearing a blue shirt. He answered the store phone at the same time as he started to ring my purchase though . He continued to have a full conversation with the person on the phone about club grips. He attempted to scan my purchases as he continued his phone conversation. At this point I was annoyed enough that I took moved to the putting area allowing him the space to have his conversation. I felt like a very undervalued customer and frankly more of an object than a person. A few minutes later he slammed the phone down and different clerk finished the transaction. This was substandard service. Which will effect my future Golf Town shopping.
Courteous and excellent service. Very impressed.
Walked around for ten minutes and not one person asked to help me for anything. Terrible service.
Customer service is non-exisitant. Went in on a Sunday and there were more staff members that clients in the store. Purchased a few products including new grips, I asked about double sided tape and was told they don't have that in the store. they regrip clubs there, they must have it. the cashier acted like I was infringing on her time, not rude just hated being at work. There is a reason that Golf town is on the verge of going under.
Been to this location twice. Second time was a smooth process using curbside pickup and the staff were helpful. First time was fine too, but the cashier was not having a good day I think and wasn't friendly. Would still go back though.
If you really want some thing decent and elegant and not getting the stuff of your choice must head towards Golf Town.Excellent collection and well organised store . Lady on the billing counter was well behaved and polite.Prices on higher side but worth buying.Few items on clearance too.
Love this place. Staff are incredibly helpful and more importantly, knowledgable. Always a pleasure coming here even when you dont buy anything
Friendly and knowledgeable staff. Great service.
The store to go to for all your golfing needs. Borders on the expensive side and service at the rear counter was cold.
The girl that served me was very helpful and courteous we need more of this!!!
Worst service ever. Showed up when the store was empty and couldn't get anyone to help. I guess they preferred to talk together.
Great prices. Wonderful employees
Good store, slow very slow service. Not enough people to ask questions to
(Translated) Wow! What change. Is there a new store manager? Nice welcome and warm and knowledgeable staff ..... Bravo (Original) Wow! Quel changement. Y a t'il un nouveau directeur de magasin? Accueil agréable et personnels chaleureux et connaisseurs.....Bravo
(Translated) Excellent service from the clerk Antoine. And at the checkout, despite a small mistake, the cashier quickly corrected everything. (Original) Excellent service de la part du commis Antoine. Et à la caisse, malgré une petite erreur, la caissière a tout corrigé rapidement.
(Translated) Far too expensive and a glaring lack. (Original) Beaucoup trop dispendieux et un manque flagrant .
(Translated) Poor service (Original) Service médiocre
I just had one of the best customer service experiences I’ve ever encountered. I called the store to enquire about purchasing a set of clubs for my boyfriend. Not knowing much about golf would otherwise make this tricky. Thankfully I spoke with a gentleman named Peter who went above and beyond especially in such a hectic time. Peter was extremely friendly and patient with my lack of knowledge he thoroughly explained exactly what I needed to do to make sure I got what I was looking for. Thanks so much Peter!!!
(Translated) Service ok but incomplete refund for exchange, must pay shipping because there is no size for shoe to exchange (Original) Service ok mais remboursement imcomplet pour échange, doit payer expédition car il n,y a pas la grandeur pour chaussure à échanger
Loved it
Mike the manger is the best! If your in need of any golf clubs or advice he is top notch!
Great place and stocks.
love this palce
Staff was very helpful. They made my exchange smooth and easy. I will visit this store again.
Robin is great... Knowledgeable and nice person! Always go to Markham store only...
Great place
*You can trust them!* I don't write reviews unless I'm blown away. Matt and Gavin helped me through multiple visits choose clubs that best suited me. They are knowledgeable, honest, and very helpful. Highly recommend!
(Translated) Top golf supply # 1 (Original) Fourniture de golf top #1
Friendly and knowledgable staff! Great selection of clothing and clubs. Very happy with my purchases from here
(Translated) A very nice store and the staff is very nice and professional! (Original) Un très beau magasin et le personnel y est très gentil et professionnel !
Golf Town was great. Service was friendly and helpful.
A lot of golf stuff.
I know this is a bit late, but roughly 7 years ago I went in and tested and purchased a driver. It was my first driver so I didn't really know what I needed, but there was a guy helping me out and I was trying them in the simulator. Everything seemed good so I made the purchase and proceeded to struggle with this club at the range and on the course due to the wicked slice to the right. I figured since I was new that I'd learn and grow into the club. Flash forward to yesterday and I'm golfing on vacation in Scottsdale when my father in law let's me try his driver. While he was holding mine he had a look and saw that it was a SENIOR FLEX SHAFT! Why would anyone in their right mind sell a 6'5" 23 year old this wet noodle of a club!? All these years I've thought it was my fault and that I needed to stop swinging so hard or correct my grip I could have been learning to use a proper driver for my swing, not to mention saved a ton of lost balls and strokes. Not much I can do now but I wanted to share how incredibly frustrated I am to learn this. Guess I have to go shopping (not at GolfTown) again...
(Translated) Arrive in BM or Cadillac dressed in Lacoste with a pair of Rayban on the head for the right to a service from a seller ... (Original) Arrivez en BM ou en Cadillac habillé en Lacoste avec une paire de Rayban sur la tête pour avoir le droit à un service de la part d'un vendeur ...
(Translated) No service (Original) Aucun service
lots of selection of golf gear and very helpful staff!
(Translated) Large invantar (Original) Grosse invantaire
Meh
Great service from Sam and Bruce today. Thank you.
In the short time we were there, we observed 4 employees. One with a mask, and three without. One had a mask on, but pulled down under her chin. Out of the 20-30 people in and around the building (in line) only 5 people wore masks outside OR inside the store. The store only provided a small spritz of sanitizer when you enter, but offer none when you leave. IT IS NOT A SAFE PLACE TO SHOP.
(Translated) Very large experiences of representatives in the central market branch (Original) Très grandes expériences des représentants à la succursale du marché central
(Translated) I arrive at the store at 4:15 pm to buy myself a pair of shoes. I look at the shoes for 15min, no one comes to see me. I'm looking for a clerk, I ask him if I can try on shoes and have some advice, he answers "yes yes, you just have to try them on yourself" ... So 45min in the shoes section on your own without help from anyone. In addition, I get kicked out at 5pm on a Thursday ... It's over for me Golftown! The prices are expensive and I have never had such bad customer service in my life. Finally I went to Liquidagolf 5 minutes from Golftown where I had excellent service and much cheaper prices. I even bought two pairs !! (Original) J'arrive au magasin à 16h15 pour m'acheter une paire de souliers. Je regarde les souliers 15min, personne ne vient me voir. Je cherche un commis, je lui demande si je peux essayer des souliers et avoir des conseils, il me répond "oui oui, tu n'as qu'à les essayer toi même"... Donc 45min dans la sections des souliers tout seul sans aide de personne. En plus je me fait mettre dehors à 17h un jeudi... C'est terminé pour moi Golftown! Les prix sont cher et je n'ai jamais eu un aussi mauvais service client de toute ma vie. Finalement je suis aller au Liquidagolf à 5min du Golftown où j'ai eu un excellent service et des prix beaucoup moins cher. J'ai même acheté deux paires!!
(Translated) The place for golf (Original) L'endroit pour le golf
(Translated) Good price + big choice (Original) Bon prix + grand choix
(Translated) Wide choice of brands and articles. Very good customer service. (Original) Vaste choix de marques et d'articles. Très bon service à la clientèle.
You can find cheaper prices but not selection around here
(Translated) Perfect very good service (Original) Parfait très bon service
I popped in today to get some new golf shoes. I grabbed some tees and other items. There were some really good sales. Employees are available and friendly. Problem was they had no baskets. A helpful employee put my items up at the cash while I continued to shop. When I checked out, 2 items didn't make it, so I was a little sad when I got home and realised I had no towel and no club cleaner. I should've noticed, true, but I still think they need a better system that puts all of the "held" items together. I'm happy with my purchases, and enjoyed my shopping here.
(Translated) Always a pleasure! Very clean, Covid-19 free. (Original) Toujours un plaisir! Très propre, Covid-19 free.
(Translated) You do not have to be a golf pro to know that knowing how to live and the professionalism of customer service is not a prerequisite for hiring! (Original) Pas besoin d'être un pro du golf pour savoir que le savoir vivre et le professionnalisme du service à la clientèle n'est pas un pré-requis pour l'embauche!
Great deals today. 50% off Sri on products.
(Translated) He knows their product, for the service it depends on the season .... (Original) Il connaisse leur produit, pour le service sa dépend de la saison....
Great experience
(Translated) Excellent field expertise (Original) Expertise dans le domaine excellente
(Translated) Really find everything for golf (Original) Trouve vraiment tout pour le golf
(Translated) Very good service (Original) Très bon service
Excellence in golf equipments
Very helpful staff. Great selection of everything you need for golf. Apparently though, physical distancing right out the window. Still a concern in other parts of Kingston. Not here. I couldn't resist. I will edit this when this whole thing is over
Great selection
a lot to choose from.
(Translated) Very good service. I chose my last driver. (Original) Très bon service. J'y ai choisi mon dernier driver.
(Translated) Exorbitant prices and non-existent service. I spent a good half hour in your $ 700.00 drivers. Not a glance, not a hello. Absolutely nothing. I don't look like a millionaire guy so their “advisors” must have decided that there wasn't enough commission to do with me. For ever! (Original) Prix exorbitants et service inexistant. J'ai passé une bonne demi-heure dans vos drivers à 700.00$. Pas un coup d'oeil, pas un bonjour. Absolument rien. Je n'ai pas l'allure d'un bonhomme millionnaire donc leur ¨conseillers¨ ont dû juger qu'il n'y avait pas assez commission à faire avec moi. À jamais!
(Translated) Somewhat busy at this time of pandemic. Excellent and professional service. (Original) Quelques peu achalandée en ce temps de pandémie. Service excellent et professionnel.
(Translated) Good service. (Original) Bon service.
(Translated) Choice, for all budgets. (Original) Du choix, pour tous les budgets.
Lower your prices... that is all.
(Translated) Who doesn't like golftown? (Original) Qui aime pas golftown ?
Crappy service.
Very helpful and friendly staff.
The service has really gone downhill. The staff seems for interested in comparing their golf scores then sell items.
I've been going to the Kingston location as long as it has been around. They've always been very good with me. The shipping option is great for the little things, too. Perfect for balls, tees, and gloves. Thanks Golf Town!
For all your golf needs, where else?
Lots of selection and helpful staff
Lots of options.
Other than private golf club pro shops golftown is your only place to get golf clubs, balls and attire. Prices are reasonable If you go in the day during the week there is help but otherwise you are on your own. Staff is courteous, friendly and very helpful. The older men are very helpful esp for a beginner.
This place has everything you need for golfing, stellar quality supply, and wonderful service. Cheers to Robbie, this young lad was very helpful and willing to assist me, and sold me a nice driver!
Good clearances on apparel and equipment
(Translated) Interesting. (Original) Intéressant.
Must be a great store. Buy y did they close their biggest store at William kitchen rd at Scarborough?
????
(Translated) A bit long waiting time, but the balance was worth it. (Original) Temps d'attente un peu long, mais le solde en valait la peine.
I want to thank the staff, esp Jordan from the surrey location. I am new to golf but wanted advice that I could trust..Golf isnt cheap! I was looking to build trust with thier team, Jordan was exceptional. He guided me on my purchases to rebuild my whole golf bag. He provided his personal experiences and it helped me and I was way under budget. Thanks Gary
Wouldn't trust anyone else in town.
Good service
Unreal service. Very helpful and knowledgeable, great selection.
Have what you are looking for.
Awesome as always
For the golf fanatic...
While they have all the golf stuff you could ask for, it's too bad that the staff are such jerks. That applies to just about any Golf Town I've been to. There is this condescending culture that exists. Not only does it make one feel inadequate when asking questions but it also feels like you're being hustled. Was there today. Not anxious to return. Retail is getting walloped these days. I'd smarten up if I were them.
(Translated) It's expensive I find (Original) C'est cher je trouve
(Translated) Served with passion and I admit I have a weakness for this store ???? (Original) Servi avec passion et j'avoue j'ai un faible pour ce magasin ????
Look around for great deals.
Great place for golfers to go
(Translated) Announces a big clearance sale up to 60% but really no sale (Original) Annonce une grande vente de liquidation jusqu'à 60% mais en réalité vraiment pas de vente
Don't shop at this location. Poor staff, I found them quite rude and unhelpful. Several pairs of pants were on a clearance rack that advertised at $69 or less. When the rang up at $89 the manager wouldn't honor the clearance price. Not many large chain stores have that attitude. He could have honored that price then removed the remaining pants from the rack. I had originally gone in to purchase a set of ladies clubs for my wife ... I won't be buying them there now.
(Translated) I didn't really enjoy my experience at golf town. One has the impression of disturbing them and they take themselves for others. I'm going to go shopping elsewhere that's for sure! (Original) je n'ai pas vraiment aimé mon expérience chez golf town. On a l'impression de les déranger et il se prennent pour d'autres. Je vais aller magasiner ailleurs ça c'est certain!
I purchase my golf equipment here
(Translated) Difficult to get service and when you manage to disturb 2 employees in a big discussion about their weekend very bad service I asked to see the garmin gps watches I was told they are on display there Ms. and you will find the info on the internet and this is not the first time but to finish it ???? (Original) Difficile d’avoir du service et quand on réussit à déranger 2 employés en grande discussion sur leur fin de semaine tres mauvais service J’ai demandé à voir les montres gps garmin je me suis fait répondre ils sont exposés là Mme et vous trouverez l’info sur internet et ce n’est pas la première fois mais la terminer ????
(Translated) very good advice (Original) très bien bon conseil
(Translated) Ordered a cart on June 7, said I would have a tracking number on June 10 And 10 days later, not yet gone to ups and ups will still be very long, golf town boisbriand not able with 10 delays to give me the right time, rifn (Original) Commandé un cart le 7 juin, ma dit que j aurais un tracking number le 10 juin Et 10 jours plus tard , pas encore parti chez ups et ups va être encore très long, golf town boisbriand pas capable avec 10 de retards de me donner l,heure juste, rifn
Best golf store in the city
I visited that store on Feb 03-2022, to test and buy the new Mizuno irons. While I was apparently the only client in that store, 4 salesperson were chatting together and when I asked to test the product, they sent me to a sale person already engaged with another client. They were all having a great time chatting together and didn't give a ----- So, maybe my option will be online shopping.
(Translated) Unparalleled service from Jeffrey on the screen for adjusting my driver. Well done!!! (Original) Service hors pair de la part de Jeffrey sur l'écran pour l'ajustement de mon driver. Bravo!!!
Liquidation rack is always fun to browse!
Best and really only place to get everything you need for golf. Be prepared to spend some money. But that's golf, baby.
(Translated) Never seen so many t-shirts for $ 220 !!! (Original) Jamais vue autant de t shirt a 220$ !!!
I got what I want. Good place to shop
Lots of selection but not a good place if you're looking for bargains.
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Customer for a long time I always had a good after sales service (Original) Client depuis longtemps j'ai toujours eu un bon service après vente
One of the largest golf towns I've seen
Absolutely the best selection of golf equipment, apparel and accessories!
(Translated) Unable to buy single iron. You sell some "technically" but the rack is still completely empty. It's been the same for 2 years. GolfTown now looks a lot more like a Sport Expert than a golf specialty store. Very disappointing customer service, employees would rather talk to each other than serve the queue of waiting customers. I have gift certificates that have been dormant for over 2 years, they were given to me since I was looking for some iron and your employee had specified to him that you had a huge selection of single iron ... Very disappointing. (Original) Incapable d’acheter de fer à l’unité. Vous en vendez "techniquement" mais le rack est toujours complètement vide. C’est la même chose depuis 2 ans. GolfTown ressemble désormais beaucoup plus à un Sport Expert qu’un magasin spécialisé en Golf. Service à la clientèle très décevant, les employés préfèrent parler entre eux que de servir la file de clients qui attendent. J’ai des certificats cadeaux qui dorment depuis plus de 2 ans, il m’avait été offert puisque je cherchais certains fer et votre employé lui avait spécifié que vous aviez un énorme choix de fer à l’unité... Très décevant.
Great selection ! Awesome store and staff
Team of knowledgeable staff were super helpful and patient. Thanks
(Translated) Good selection of golf equipment. Courteous and efficient service. (Original) Bonne sélection d'équipements de golf. Service courtois et efficace.
Had great service when I purchased my new ladies Taylor Made M4 set.
(Translated) Great service and welcoming staff (Original) Super service et personnel accueillant
(Translated) Everything for golf. We place to find everything. (Original) Tout pour le golf. On endroit pour trouver de tout.
(Translated) Unfortunately, it's difficult to talk to someone on the phone, and to get quite stupid to talk to a certain Lyne. Finally, no answer to my questions ... However, there is a nice selection of golf clubs! (Original) Malheureusement, c'est difficile parler avec quelqu'un par téléphone, et se faire parler assez bête par une certaine Lyne. Finalement, aucune réponse à mes questions...Par contre, il y a une belle sélection de clubs de golf!
(Translated) Professional and courteous service. The counselors will help you find the best for you. (Original) Service professionnel et courtois. Les conseillers vous aideront à trouver ce qu'il y a de mieux pour vous.
(Translated) Very good service. (Original) Très bon service.
(Translated) Excellent customer service from the employees. (Original) Excellent service à la clientèle de la part des employés.
(Translated) Item was not as diverse as expected (Original) 품목이 생각보다 다양하지 못했음
Recently bought a complete set of Cobra clubs online as the stores were closed. Two days after the club's arrived, a sale started which dropped the price by 200 dollars. They have refused to answer my emails. A lot of places offer price protection but not these crooks, liars and thieves. Will never shop at another Golf Town online or in person.
Very helpful staff. Packaged very nice.
Found exactly what I was looking for. Young gentleman helped me that was great!
Very helpful staff. Purchased a Garmin yardage watch and the salesperson spent extra time and effort to make sure I knew how to make the most of the device. Pretty hard not to make a purchase with great customer service.
(Translated) High and high... Wolf:) (Original) 高高高…尔夫:)
(Translated) Very good service with the seller ... he answered my questions well (Original) Très bon service auprès su vendeur...il a bien répondu à mes questions
(Translated) I love this store except that everything is so expensive (Original) J'adore ce magasin sauf que tout est tellement cher
Gross. Golf.
Terrible service. Asked about a misleading sign and the teenager "helping" me was useless and insulting.
(Translated) For the service, we would have thought that the clerks were fleeing !!! (Original) Pour le service, on aurait cru que les commis se sauvaient!!!
Just got custom fit for my new #TaylorMade SIM irons, wood & driver ... David Andrews is an amazing person to work with to find what truly fits your game. Looking forward to another decade with my new golf set and improving my game. Thank You David Andrews! Sorry, I misspelled his name ????
Golf at its finest
The place to go, has a wide selection of golf clubs, clothing & equipment from top brands. Also has Technicians and Certified Fitters who customize clubs, to help get the most out of our game. Big ups to the Golf Town
Trying their best but seem understaffed and a bit inexperienced.
GREAT STAFF! GREAT STORE!
Very organized and helpful staff
(Translated) Very friendly lady at the cash register. (Original) Dame à la caisse très sympathique.
Good stuff
(Translated) Well-trained advisors and rapid service despite the high traffic (Original) Conseillers bien formé et service rapidd malgré le fort achalandage
It's like Costco but worse..... I always go in for a box of balls and leave with a bunch of other things I "needed" on my journey.
(Translated) Very good service (Original) Très bon service
Most golfers know about Golf Town. Great store to test new clubs or find the golfing accessories or clothing you need to improve your game.
Great store! The sales people are very polite & well informed, they answered a lot of questions and even gave me great tips for improvement. Never once felt pressured to buy anything.
Great sales reps, excellent selection. Got a great deal on golf gloves!
Amazing selection of products! You should really go shop their specials
Pretty expensive
(Translated) Superb experience! I was served by Tristan and he gave me the best possible service. The prices are very affordable. I would come back for sure. Very good store! (Original) Superbe expérience ! J'ai été servis par Tristan et il m'a donné le meilleur service possible. Les prix sont très abordables. Je reviendrais c'est sur. Très bon magasin !
Staff are pleasant and happy to help or let you browse.
(Translated) Good service, very beautiful. (Original) Bon service, très beau.
(Translated) I'm from Repentigny, I always shop at this store, good service And a very good selection for women! Very nice store! (Original) Je suis de Repentigny, je magasine toujours à ce magasin, bon service Et une très bonne sélection pour les femmes! Très beau magasin!
Great range. Staff are nice when you can find them. Not super cheap.
Ordered golf course and waited for about one week. Great customer service when pick up.
Friendly and professional stuff for golf advices
(Translated) Difficult to know who is employed in this store I asked 3 people if he works here before having the 4th they should better identify with the logo of golf town (Original) Difficile à savoir qui est employé dans ce magasin j'ai demandé à 3 personnes s'il travaille ici avant d'avoir le 4ième ils devraient mieux identifier avec le logo de golf town
Great customer service, Adil and Chris provides excellent Customer Service! Was shopping at Laird before but would rather go to this location instead.
(Translated) Never answer on the phone. Bad service. Understaffed. EDIT: For taking knowledge of my Review and having offered, I am modifying my rating, but wish for better service in the future. Thank you. (Original) Never answer on the phone. Bad service. Understaffed. EDIT: Pour avoir pris conaissances de mon Review et avoir offert, je modifies ma note, mais je souhaite un meilleur service dans le futur. Merci.
Interesting to see a few 'great service' reviews. Was here on a Sunday, not busy at all, fewer customers than staff in the store. But no staff member takes interest in helping, instead they hang out together in the back right corner of the store and you have to walk over across the store to get someone to help (finding a travel cover) (box indeed did not include the color mentioned on the box). The checkout girl was busy fixing her hair and did not even look at me when I paid. Good customer service is different, maybe the manager should check in on his staff. Good selection of products though.
Brutal service and rude employees, very disappointed with our experience here. I would highly recommend trying another location, don’t waste your time.
Variety of products and halpful staff
(Translated) Very unfriendly staff. I'm talking about the St-Hubert store. They force you to try only 3 songs. Not a single store does this. Hello pandemic ... she has a broad back. If you have the misfortune of wanting to try 1 more, the Mrs. tells you we must put the clothes in quarantine and it is us who must manage that .... In addition not many extra large pieces well no there are just the thin ones who play golf. We big guys just have to do the housework to exercise. I've been going there several times and always the same black faces ... Except those who sell you golf bags. They are nice. (Original) Personnel très peu sympathique. Je parle du magasin de St-Hubert. Ils t'obligent à n'essayer que 3 morceaux. Pas un seul magasin ne fait çà. Allô la pandémie...elle a le dos large. Si tu as le malheur de vouloir en essayer 1 de plus les Mme te disent on doit mettre les vêtements en quarantaine et c'est nous qui doivent gérer çà....En plus pas beaucoup de morceaux extra large bien non il y a juste les minces qui jouent au golf. Nous les grandes costaudes on n'a qu'à faire le ménage pour faire de l'exercice. Çà fait plusieurs fois que j'y vais et toujours les mêmes faces de beu...À part ceux qui te vendent des sacs de golf. Eux ils sont gentils.
Women's apparel selection is terrible. Use to have a much better offering and more stylish selection. Very disappointing.
My wife & daughter were recently in your store to purchase a birthday gift for myself. Though they spent a fair amount of time searching for the proper golf cart, they couldn't get any help from passing by salespeople. They did notice however, that any man in the store was quickly approached to see if help was required. They were very happy with the service they received from Golf Warehouse where my birthday gift was ultimately purchased. Bill Hare
Can you recommend a store that sells golf equipment, especially for women? Because this store is not it. I have visited this store twice this season and I am quite confident that I will not be back for a third time ...ever. I was there in June with the intention of purchasing a set of clubs. I’m a beginner golfer who has golfed recreationally as a teenager and rented clubs. I’ve golfed in “fun” tournaments for fundraisers sporadically over several years while using either rental or borrowed clubs, and while never really knowing if I was a left or right handed golfer. I went to Golf Town because it supposedly had a great selection and was exclusively a golf shop. I was impressed when I first walked through the door and saw a sea of clubs, but then realized the womens’ selection was relegated to one corner of the store. As a newer golfer I did not want to spend $1000 + on a full set. I was budgeting about $600 though for a half set. I wandered around the womens’ section for a solid 30 minutes before anyone bothered to come and offer assistance. The employee was a young lad. I told him what I was looking for and that I was leaning towards left handed clubs, but would like to try them first to be sure. He said I could not try them because the simulator room was not available due to Covid. There was about three sets of clubs available for sale on the floor, but right handed. He went to the stock room and came back and told me they did not have any left handed clubs, but perhaps I could just settle for right handed. I was already put off by the fact the women’s clubs were primarily pink or pastel blue, and now I’m told to settle for clubs in right handed only, with no opportunity to try them. I did not really buy into the Covid excuse as people were handling clubs in the store and trying putters with no one following up and wiping anything down. I told the young man I would think about it and I walked around the store for a bit. I came back to the section again and another salesman came over to me to inquire if I needed assistance. I explained my situation and that I wasn’t 100% sure on whether I was more comfortable hitting left or right. This guy simply told me that I should figure that out and come back when I decided. I guess I did not appear to have enough money to spend in his eyes because he obviously did not want to make any effort to help me choose or give me any useful advice. I ultimately did get a nice set of beginner Callaway, left handed clubs, however they were purchased online from another golf vendor.... and yes, I am comfortable with my left handed clubs. I decided to give Golf Town another chance today. I went shopping for golf shoes. Once again I am in the store where I browsed my way through the clubs, the balls, the gloves, the accessory section, the women’s clothing and ultimately to the shoes. This was about 20-30 minutes - not a single interaction with an employee. I get to the shoes. The men’s section seems to be fairly well stocked, but the women’s section is quite pathetic. There was maybe five shoes that appeared to be my size. A couple of them sort of fit, but did not feel right, the others were a colour scheme that I wouldn’t be caught dead in. I even ventured into the men’s shoes, but didn’t find anything that fit properly. I was in the shoe section at least 20 - 25 minutes before an employee approached me. I told him I couldn’t find my size. I was informed it was nearing the end of the season. Sigh.... there seems to be plenty of stock for the men. Also..... this store does not shut down in the winter. This store does not cater to another sport during the “off season”h. There should be stock. I could have easily bought some balls, clothing, gloves and accessories today, but at this point with the “customer appreciation” I received, why would I want to spend my money here. Bye bye Golf Town.
Good Golf Town, bright, clean, well organized and well stocked. Bought some golf balls for summer 2019 and this is the place to see and try your golf items first hand before purchasing them.
Serious selection of golf equipment for adults and kids. Helpful staff.
Excellent service!!!
(Translated) Good service and good adviser. (Original) Bon service et bon conseiller.
Absolutely no variety of female gloves. In comparison to 5 huge male stands, they have only 1 female with no M sizes in left hand for 4 most popular (better) models. A little sad, especially since half of the customers in the store were females.
Wonderful helpful staff. Very accommodating to my time line.
This store has the most impolite store manager - Dave, that I have ever encountered at a Golf Town location. Not particularly helpful when asking him for information. Always tell you he is busy on something else or cannot leave the counter to help and so on. Never says thank and never a smile. Not the kind of client experience I accustomed to at Golf Town.
(Translated) Excellent expertise in golf Possibility to try the sticks on a screen A lot of choices Very nice store (Original) Excellente expertise dans le golf Possibilité d'essayer les bâtons sur un écran Beaucoup de choix Très beau magasin
(Translated) I always found what I wanted but today I had the "bad luck" to test their customer service: Pair of Jamie Sadock pants bought 2 weeks ago that fray after being worn 2 times. The saleswoman suggests to me that it is stock from last year ... will see in the rack, can not find the model ... Told her to throw them out and I left. I understand that we can doubt people about a return of laundry, but still. With the purchases I make there every year, I have something else to do than try a scam on a return of laundry. Will go elsewhere. (Original) J'ai toujours trouvé ce que je voulais mais aujourd'hui, j'ai eu la "malchance" de tester leur service client: Paire de pantalons Jamie Sadock acheté il y a 2 semaines qui s'effiloche après avoir été porté 2 fois. La vendeuse me laisse entendre que c'est du stock de l'an passé... va voir dans le rack, ne trouve pas le modèle... Lui ait dit de les jeter et j'ai quitté. Je comprends qu'on peut douter des gens sur un retour de linge, mais tout de même. Avec les achats que j'y fais à chaque année, j'ai autre chose à faire que de tenter une arnaque sur un retour de linge. Vais aller ailleurs.
(Translated) Clearly best golf shop in the area. Unparalleled service, varied products and unmatched quality. Ask Philippe the manager at bat, he will meet your expectations. (Original) Meilleur magasin de golf de la région clairement. Service hors pair, produits variés et qualité inégalée. Demandez Philippe le gérant au bâton il saura être à la hauteur de vos attentes.
(Translated) Very bad experience, I went with my husband on June 29 and we made 2 purchases, balls and a sweater. They were 3 young students behind the counter, who were chatting and having fun while we were paying for our items. People thank us neither greet nor let alone watch. They had too much fun to tell each other their evening. We are regular customers of your store and we find it very insulting .. (Original) Très mauvaise expérience ,j y suis aller avec mon mari le 29 juin et nous avons fait 2 achats, des balles et un chandail .Ils étaient 3 jeunes étudiants derrières le comptoir ,qui jasaient et s amusaient pendant qu' on payait nos articles. Personnes nous a remercier ni saluer et encore moins regarder .Ils avaient trop de fun à se conter leur soirée. Nous sommes des clients réguliers de votre magasin et nous avons trouver ça très insultant..
Nice store. Friendly and knowledgeable service. Prices are high, but they do have sales.
Great people to deal with
(Translated) This place has all the items a golfer needs ... and the staff are well qualified to help! (Original) Cet endroit contient tous les articles qu'un golfeur ou une golfeuse à besoin...et les employés sont bien qualifiés pour vous aider !
New manager is doing a great job.
(Translated) Lack of choice for women (Original) Manque de choix pour femmes
Very quick service. I got a club re-gripped and spent less than 20 minutes in the store. I was the second customer in line for club repairs. The staff are very knowledgeable. I wish their prices were lower.
(Translated) the worst customer service I have had them in my life I'm trying to get a putter that I had ordered for more than 2 months no one seems to know where it is ... (Original) le pire service client que j'ai eux de ma vie j'essaie d'avoir un putter que j'avais commander depuis plus de 2 mois personne ne semble savoir ou il est rendu ...
Very organized and COVID safe.
Golf Town
(Translated) Often it says in stock in store, once there, he tells you there is more !!! (Original) Souvent ca dit en stock en magasin,une fois rendu la,il te dise yen a plus!!!
Very good service !
Great prices on clearance items.
(Translated) Everything is there: equipment, advice and atmosphere. The second best place to visit after the route of your choice !!! Thanks to the whole team. (Original) Tout y est: équipements, conseils et atmosphère. Le deuxième meilleur endroit à visiter après le parcours de votre choix!!! Merci à toute l'équipe.
(Translated) 30 min to go to the cashier, and returned in my turn, the cashier decides to call for help while the line goes to the end of the store. Per account, a lot of choices. (Original) 30 min pour passer à la caisse, et rendue à mon tour, le caissier se décide d'appeler de l'aide alors que la file se rend jusqu'au bout du magasin. Par compte, beaucoup de choi.
Awesome staff that really cares about what they sell.
(Translated) Sunday February 16 11:00 a.m. Beautiful products, a physically present but mentally absent staff ... Arrived at the entrance by the cash desks ... the cashier looks at you nonchalant without saying hello. I was there 30 minutes nobody spoke to me yet ... I went there to buy me a complete set with a bag to what + \ - 1500 ... but I changed my idea by the lack of professionalism ... I buy shoes and gloves but I will not spend 1500 in this place. (Original) Dimanche le 16 février 11h00 De beaux produits, un personnel physiquement présent mais mentalement absent... Arrivé à l’entrée par les caisses... la caissière te regarde non châlente sans dire bonjour. J’ai été sur place 30 minutes personnes ne m’a adressé la parole pourtant... J’y allais pour m’acheter un set complet avec un sac a quoi +\- 1500... mais j’ai changé d’idée par la manque de professionnalisme... j’ai acheter des souliers et des gants mais je ne dépenserai pas 1500 dans cet endroit.
(Translated) No complaints ! (Original) Rien à redire !
Good selection good prices and the staff is very friendly
Items can only be returned after lock down period. However terms for returning is not clearly stated.
Matty Graham and the rest of the team are great to deal with. Golf smart! Thanks for all you do.
Peter's a stud.
Great sales
(Translated) Always good service and a good selection of products (Original) Toujours un bon service et une bonne sélection de produits
(Translated) They have everything for the golfer. Good discounts if you follow the flyers. (Original) Ils ont tout pour le golfeur. De bons rabais si on suit les circulaires.
Fantastic service. Patrick was very helpful.
Great staff and products. Will return.
(Translated) Great and all the necessary equipment. Yan is the guy to go see. Give good advice for our handicap versus stick choice. (Original) Grand et tout l'équipement nécessaire. Yan est le gars à aller voir. Donne de bon conseil pour notre handicap versus le choix de bâton.
(Translated) Good good (Original) Bien bien
(Translated) .ordinary (Original) .ordinaire
(Translated) Exorbitant prices. And ordinary specials. Very good service from a particular employee. (Original) Des prix exorbitants. Et des spéciaux ordinaires.tres bon service d'un employé en particulier.
Great service ????
(Translated) The only golf store in the area, having all of brand and product (Original) Le seul magasin de golf dans la région, ayant l'ensemble de marque et des produit
Great place for golfing supplies. Great for gift certificates for xmas or occasions.
Very knowledgeable staff and very reasonable prices.
(Translated) Very good service. (Original) Très bon service.
They have a great selection of golfing bags!!! Excellent customer service! Thank you Jacob ????
Love this store and its friendly staff.
Hey! GOLF TOWN??? What golfer doesn't love GOLF TOWN! Come on!!
Great services. They took to exactly where I needed to be.
(Translated) There's everything for golf, impeccable service !! (Original) Y'a tous pour le golf, service impeccable !!
Good service
The Markham store is the best Golf Town in the GTA! Excellent customer service, highly knowledgeable staff, especially Adam Crabb and Robin Tam, with good availability of in-stock products. Drove passed another Golf Town to shop here instead.
(Translated) More than ordinary service and ridiculous prices, a Scotty Cameron putter at $ 475 and the same putter at $ 175 at liquidagolf !!!! (Original) Un service plus qu'ordinaire et des prix ridicules, un putter Scotty Cameron a 475$ et le meme putter a 175$ chez liquidagolf !!!!
Great service...
Great help on the floor from Jordan
(Translated) Excellent customer service (Original) Excellent service à la clientèle
(Translated) Lack of staff Too long waiting time at checkout (Original) Manque de personnel Délai d'attente trop long à la caisse
(Translated) Very good services (Original) Tres bon services
Great service and staff.
Heaven for golfers
Great selection and excellent staff always available to help
(Translated) Impeccable customer service! Super courteous employees and know their products very well. Nice variety for all tastes. Clean store. I recommend 100%. (Original) Service à la clientèle impecable ! Employés super courtois et connaient tres bien leurs produits. Belle variété pour tous les goûts. Magasin propre. Je recommande a 100%.
(Translated) Nice space for golfer. Lots of products. Space to try the sticks. (Original) Bel espace pour golfeur. Beaucoup de produits. Espace pour essayer les bâtons.
(Translated) I stopped by to buy a left handed putter and was very disappointed with the limited choice. (Original) Je suis passée pour m'acheter un putter gaucher et a été très déçu par le choix limité.
Amazing! Friendly staff! Super helpful!
(Translated) It's cold (Original) C'EST froid
(Translated) Very good service! (Original) Trés bon service !
Great selection but pricey except for when they have sales on. Great, knowledgeable staff.
Very helpful & knowledgable staff. Covid has made things little more complicated, but there seems to be something for almost everyone.
One of the staff there is super helpful and has a sense of humor.
(Translated) Excellent service, very professional. (Original) Excellent service, très professionnel.
Tim the fellow working the grip centre was phenomenal. Not only did he make fun of my clubs he actually asked me about my game and recommended a cheaper set than I wanted. He was honest, easy going and really helpful when it came to picking grips. Give this guy a medal, I just want to come back and hang out with him. Luckily you don't serve beer otherwise I would have stayed all afternoon. 10/10 will be back again.
Staff member that did help me was very good. A little short on staff... only one change room that was being hogged by some lady
(Translated) Excellent choice, the employees who approached me were friendly. (Original) Excellent choix, les employés qui m'ont abordé étaient sympathiques.
Amazing selection of golf attire, clubs, etc. You name it, they have it. One of their employees, Larry, was very helpful when I went to visit. I was looking for a specific shirt and he know the exact location and where to find it.
Visited today for the first time and I had a very poor experience. I’m a beginner to the sport and went in to get my driver regripped. According to the website, they recommend you to talk to their experts to get the best grip specialized for you. This was enough for me to be convinced to go to a speciality store such as Golf Town. When I explained to an employee that I was a beginner and asked for recommendations on what grips I should consider, he dismissively pointed and said “all my grips are over there.” I walked over to where he pointed, expected for him to follow me so I could get the experience of asking the “Technicians about the right size grip for your hand, so your clubs are customized for your individual characteristics” (taken from their website), but instead was greeted by a wide selection of stuff that I knew absolutely nothing about. After picking a grip that felt comfortable to me through no guidance of these “technicians,” I went up to the service desk and thought to myself “hey, maybe it’s just the one guy.” I explained my situation to an employee behind the service counter and was met with disappointment once more when he replied with “that one’s fine.” Mind you, at this time, I was the only one in line and there were two employees to one service desk, so either one of them could’ve took the time and made me one or multiple recommendations. He took my driver, slipped me a piece of paper while he was on a phone call and pointed me towards the cashier at the front without having explained the turnaround time. Extremely disappointed with my experience, especially it being my first ever time walking into a Golf Town. I don’t know if it was because I’m a beginner that they were dismissive towards me, or what, but sadly I have to look for an alternative store or a different location to do my business.
Great spot for all your golf needs. Just recently had my clubs regripped and I couldn't be happier with the outcome.
Extremely helpful staff.
(Translated) Large selection of various products for golf (Original) Grand choix de produits divers pour le golf
I went to Golftown today to return the golf shoes I bought on Boxing Day. I had a long receipt, as I spent a lot of money their at Christmas time. The cashier said I couldn't return them because they were past 30 days. I told her I clarified with the salesman and the cashier that if spring came and I didn't want them, I could get my 167.99 back. She again, said, "No, you will have to put it on a gift card." I asked for the manager. Chris came up to the front. I got to explain what happened on Boxing Day. He said, "For sure, it's fine, return her money." The cashier again said, "On a gift card." And Chris said, "No she has her debit card." Thank you, Chris, for honouring your stores promise and for being prompt, kind and courteous. I want to purchase a new driver and I will go back to buy it from Golf Town, because of Chris.
It's golf town...nothing else needs to be said. Great sale on til June.
(Translated) The perfect place for a retired golf enthusiast like me! Thanks for your advices. (Original) L'endroit parfait pour un retraité passionné de golf comme moi! Merci pour vos conseils.
(Translated) A palace for golf lovers and the staff is very competent and helpful (Original) Un palace pour les amateurs de golf et le personnel est très compétent et serviable
Service is terrible here. Staff just don't want to help, or so it seems
Staff member Keith was so helpful
Went into Golf Town overwhelmed with all the technology and trends. Left Golf Town confident, with a ton of great information and knowing what clubs are "for me". Knowledgeable staff and great help from the manager. Zero pressure to buy. They will have my business.
(Translated) Great choices, great items! Everyone for everyone! (Original) Beaux choix, beaux items! De tous pour tous !
They have what I need, when I need it. If you look a little deeper, you can find some deals.
Extremely helpful staff, and not to mention very energetic and sincere. Probably the best selection of equipment in the GTA. Highly recommand. p.s: manager John is a cool dude.
Needed help locating a missing receipt. Peter, was able to look into this for me and sent a copy of the receipt so I didn't have to drive over an hour and a half to pick it up. Top notch customer service. Thanks again Peter!
Great knowledgeable staff, CJ and Dave very helpful!
(Translated) Big phone line or system problems. Impossible to speak to anyone .... must move. (Original) Gros problèmes de ligne téléphonique ou système. Impossible de parler à qui que ce soit.... faut se déplacer.
(Translated) Attentive, competent and courteous staff (Original) Personnel attentif, compétent et courtois
Terrible
(Translated) Great place and welcoming staff ... I would love to teach there! (Original) Super endroit et le personnel accueillant ... j'aimerais y donner des cours !
Staff very helpful
(Translated) PAY ATTENTION !!!!! Very bad experience. Pay for a product never delivered and they refuse to replace the product or issue a refund. Say they can't do anything because according to their file the product has been delivered. Never again GOLFTOWN :( (Original) FAITES ATTENTION !!!!! Très mauvaise expérience. Payer pour un produit jamais livré et ils refusent de remplacer le produit ou effectuer un remboursement. Disent qu'ils ne peuvent rien faire car selon leur dossier le produit a été livré. Plus jamais GOLFTOWN :(
(Translated) Yes (Original) Oui
If you love golf than this place is for you. They have good deals from time to time. I like this location.
They gave me a great service on a warranty and they sometimes have very good sales ,i grabbed a nice titleist driver at a great price
(Translated) Very nice inventory. But quite expensive, even on sale. (Original) Très bel inventaire. Mais assez coûteux, même en solde.
(Translated) After being in the store for at least 1 hour, none of the employees even spoke to me while I was looking for help with buying wedges and maybe irons ... it's hard. I'll spend my $ 1,500 elsewhere. (Original) Après avoir été dans le magasin au moins 1h, aucun des employés m’as même adressé la parole alors que je cherchais de l’aide pour acheter des wedges et peut-être des fers... ça fait dur. J’irai dépensé mon 1500$ ailleurs.
Great equipment selection. Overpriced golf clothing.
Cool new stuff in store
(Translated) Real professional (Original) De vrai professionnel
The salesperson was super friendly, funny and really knowledgeable. He upsold me on a push cart but I ain't even mad. I got a way better product for only a little bit more money and avoided the headache of purchasing a subpar option and then wanting to return it. The product selection at this location is always great and they have sales regularly so it's easier to get the good brand name stuff without shelling out too much. I will definitely keep going back here!
It's like my favorite ice cream store. Some day I'll be able to replace my fifteen year old irons. But not today.
Decent place
(Translated) Always nice to walk through these stores, unfortunately they are still quite expensive (Original) Toujours agréable de se balader dans ces magasins, malheureusement ils sont toujours assez chers
Lots of staff and lots of selections!
They were very helpful. Customer service was awesome.
Prices are a bit high but I guess that should be expected.
Amazing customer service and good selection of products
Excellent advice from 'Chris' each time I visit here. Highly recommend him if you want to improve your game with fashionable outfits.
Have made some good purchases in store and online, good prices but being in a small center, the "big box stores" still short us on popular items. Pet peeve I guess.
Haven't been, why ask Google?
(Translated) Very well (Original) Tres bien
Was able to easily find the accessories that I went in looking for. Easy to physical distance, no concerns.
(Translated) Good service and good advice (Original) Bon service et bons conseils
(Translated) Welcoming staff, wide choice, very large area! Everything for the golfer. (Original) Personnel accueillant, vaste choix, très grande surface! De tout pour le golfeur.
Super service!
Depending on the season it can be a wonderful experience with sales all around and the place to yourself.
Sooooo many clubs....and golf wear, and pretty much everything golf related. Also have a repair shop. Knowledgeable sales people, nice to beginners.
(Translated) Good store good products and service for golf (Original) Bon magasin bon produits et service pour le golf
Everything a golfer need is here.
(Translated) Good advice tailored to the demands and needs of the client. (Original) Bons conseils adaptés aux demandes et besoins du client.
(Translated) Super service received during the acquisition of the golf set to my father! (Original) Super service recu lors de l'acquisition de l'ensemble de golf a mon pere!
Service is improving.
(Translated) Beautiful golf shop there is something for all prices. (Original) Beau magasin de golf il y en a pour tout les prix.
great
(Translated) Seller does not know his products. Instead of showing us other products, we have to direct us on market place or kijiji to get rid of (Original) Vendeur ne connais pas ses produits.a place de nous montrer dautres produit nous a diriger sur market place ou kijiji pour se debarasser
Always love going here ... prices are a bit high but thats the price for premium equipment
(Translated) Excellent store with a variety of choices. Very welcoming staff. Golf items and a wide selection of clothing and accessories. Very competitive prices. (Original) Excellent magasin avec choix varié. Personnel très accueillant. Articles de golf et large choix de vêtements et accessoires. Prix très compétitifs.????
(Translated) Great customer service (Original) Super service client
(Translated) no 3 pack for golf balls .... nice when you want to test! Golf Town is a golf specialist ... but without 3 pack. Bravo! (Original) aucun 3 pack pour les balles de golf....plaisant lorsqu'on veut faire des tests! Golf Town est un spécialiste du golf...mais sans 3 pack. Bravo!
Found the gift I was looking for very quickly
Nice selection
Awful experience at this location. I stood in line with another customer in front of me being served. I stood there for maybe 5 to 7 minutes while two other staff stood at a till and chatted, no regard for actually taking my money whatsoever couldn't have cared less I was standing there. One of them was Manning the door spraying people's hands with sanitizer, no one came in while I was standing in line so he was doing nothing!!! The bottom line is no one wanted to take my money so I left probably won't go back.
Do you guys hire anyone who hands in a resume? Cause the staff member who I confronted, not the other way around, was completely and utterly useless.
(Translated) Chic, the choice very good and the service too. Several large-scale brands. (Original) Chic, le choix très bien et le service aussi. Plusieurs marques de grande envergure.
Always have what you are looking for
Friendly and knowledgeable staff.
Short on inventory, but very helpful staff.
(Translated) Good service and quality products (Original) Bon service et produits de qualités
Be sure to check your spam filter when ordering on-line. I had some struggles with their e-commerce platform. I replied to an email ads …
(Translated) Worst customer experience; I come to change my stick grips, after 20 minutes of waiting an employee in a hurry takes my information, the order and I tell him that I would be back within 7 days. (Until then I understand he has a manpower shortage and I am willing to wait for good service) 7 days later I call the store three times to confirm that the order is complete, no response. I still decide to go there. To my surprise the grips are still not changed, no one is aware of the order. No apologies, employees are only looking for a culprit. We ended up doing the grips and I waited in the store + -45min. Once paid, the same employee begins the payment and forgets to finalize the payment in the terminal, because he is discussing with his colleague the new sticks of the year that he was going to pay himself. He ends up handing me the bill out of the corner of his eye and I leave. This is really not the kind of treatment you would expect after an order error and a long wait. Clearly the last time I set foot in this store. (Original) Pire expérience client; Je viens pour faire changer mes grips de bâtons, après 20 min d'attente un employé pressé prend mes informations, la commande et je lui mentionne que je serais de retour d'ici 7 jours. ( Jusque là je comprends qu'il a une pénurie de main d'oeuvre et je suis prêt à attendre pour un bon service ) 7 jours plus tard j'appel au magasin à trois reprises pour valider que la commande est terminée, aucune réponse. Je décide tout de même de me rendre sur place. À ma grande surprise les grips ne sont toujours pas changée, personne est au courant de la commande. Aucune excuses, les employés cherchent seulement un coupable. On fini par faire les grips et je patiente dans le magasin+-45min. Une fois rendu au paiement, le même employé débute le paiement et oublie de finaliser le paiement dans le terminal, car il est en train de discuter avec sont collègue des nouveaux bâtons de l'année qu'il allait se payer. Il fini par me remettre la facture du coin de l'oeil et je quitte. C'est vraiment pas le genre de traitement auquel on s'attend après une erreur de commande et une longue période d'attente. Clairement la dernière fois que je mettais les pieds dans ce magasin.
My favorite place :)
It has been busy the last few visits, but despite that they managed to get my clubs done quickly and provide good service.
(Translated) Very poor customer service ... The vendors all think they are stars! Go to a pro shop instead! (Original) Très mauvais service à la clientèle... Les vendeur se prennent tous pour des vedettes! Allez plutôt dans un pro shop!
I love this place. They have a ton of knowledge and have you seen there clothing, amazing and so comfortable I actually shop there for my pants and shirts!
(Translated) Good service (Original) Bon service
(Translated) Always beautiful things (Original) Toujours des belles choses
(Translated) Very good experience. I had my grips changed on my irons and Johnny, Customer Service Manager, changed them quickly (about 15 minutes). Neat, efficient and well done work. Very happy with the experience! (Original) Trè bonne expérience. J'ai fait changer mes prises sur mes fers et Johnny, responsable du service à la clientèle, me les as changé rapidement (environ 15 minutes). Travail soigné, efficace et bien fait. Très heureux de l'expérience!
(Translated) Here there is a lot of stock, a lot of choice. It is a very nice store. The big problem, there is not enough staff to serve us, and c the same thing to go to the cash registers !!! disappointing ... (Original) Ici il y a beaucoup de stock, beaucoup de choix. C une très belle boutique. Le gros Hic, il n'y a pas assez de personnel pour nous servir, et c la même chose pour passer aux caisses!!!décevant...
The employees at this Golf Town (and most of the others) are more worried about hitting double bogeys on the virtual golf simulator than helping customers like myself who go in and spend $500. The local Dollar Stores have better customer service than this place.
Nice equipment but very expensive.
I purchased my first driver at this location. Every staff members I came across were very friendly and helpful but Rob was exceptional!! He spent his time with me and gave me tremendous help/tips for me to choose the right driver for me. Really appreciate the help and I will definitely visit them again!
Really poor service here. No one in the store. Staff have a real attitude. I csn see this place closing.
Was okay
(Translated) Great service, friendly staff. (Original) Super service, personnel accueillant.
(Translated) Very good, excellent service. (Original) Très bien , excellent service.
(Translated) A good abuse even of the pro???? (Original) Un bon sévices even des pro????
Great staff. Friendly and knowledgeable.
New store
(Translated) Competent clerks, equipment still expensive! (Original) Commis compétents, équipements quand même cher !
Trying to get any service at this store is near impossible however this last time has forced me not to shop there again. I wanted to explore a specific driver—I asked the service person for it and he had no idea what I was talking about. I let him know that it was a ladies driver. We found it and I wanted to try it. I went I to the virtual area and made a few swings at which point he told me that this club wasn’t for me and took the club back and walked away. I guess a $600 sale wasn’t of interest to them. I walked out.
(Translated) Very good service! (Original) Très bon service !
(Translated) I came to try out sticks, with a view to buying them soon. They asked me $ 40 for this try as I will not buy them immediately ... I find it disrespectful and contrary to all common sense. Really no sense of trade. It is the price of an hour of fitting and much more expensive than an hour of simulator. Sorry gentlemen sellers for not spending $ 2000 on a whim trying the sticks only once. I am a good regular customer but you just lost me I prefer to go to Mulligan which offers a very good service and FREE! (Original) Je suis venu afin d essayer des bâtons , en vu de les acheter prochainement. On m a demander 40$ pour cet essaie comme je ne les achèterai pas de suite… Je trouve ça irrespectueux et contraire à tous bon sens. Vraiment aucun sens du commerce. C est le prix d une heure de fitting et bien plus cher qu une heure de simulateur. Désolé messieurs les vendeurs de ne pas dépenser 2000$ sur un coup de tête en essayant les bâtons 1 seul fois. Je suis un bon clients régulier mais vous venez de me perdre je préfère allez à Mulligan qui offre un très bon service et GRATUIT !
Absolutely a great experience. Well informed staff who give excellent advice. They also, and more importantly back their products. A shout out to the Assistant Manager today who resolved a minor issue very quickly and I couldn't be more satisfied!!
if there one place I loved to shop for clothes, its golf town. service was impecable. Was served by Celine
Approached multiple sales people after looking around for awhile. Was redirected and ignored. Not a great experience.
(Translated) Good customer service (Original) Bon service à clientèle
(Translated) Me, I liked trying drivers. My wife was very disappointed with the choice of clothes: disheveled and expensive. Nice staff but not enough. Nobody helped my wife the 50 minutes she searched for and tried golf clothes. Good choice of equipment, though. (Original) Moi, j'ai bien aimé essayer des drivers. Ma femme a été très déçue du choix de vêtements : déparreillés et chers. Personnel gentil mais en nombre insuffisant. Personne n'a aidé mon épouse les 50 minutes durant lesquelles elle a cherché et essayé des vêtements de golf. Bon choix d'équipement, cependant.
(Translated) Thanks to Terry for helping me choose my sticks 718 Ap1 titleist. I adore them and what semsation on the ground that of the bohneur !!! (Original) Merci a terry pour m avoir aider a choisir mes batons soit des 718 Ap1 titleist . Je les adores et quel semsation sur le terrain que du bohneur !!!
Everything is sold out
Great selection large area two stock lots of golf items love The practice booths to try out clubs. Sales people are friendly and attentive we dealt with Jason.... good guy
(Translated) WOW ... again, what a wonderful service! The advisor who helped me with my choice of sticks (the 3rd time I bought sticks at this store) did not sell me the biggest or most expensive stick, but the one that goes with my game! I drive 30 minutes from east of Montreal, and it's worth the trip! The best place for golf equipment in the Montreal area (Original) WOW...encore une fois, quel merveilleux service ! Le conseiller qui m'a aider pour mon choix de batons (la 3e fois que j'achete des batons a ce magasin) m'a pas vendu le baton le plu sin ou le plus cher, mais bien celui qui va avec ma game ! Je fais 30 min de route partant de l'est de Montreal, et ca vaux le trajet ! La meilleure place pour l'equipement de golf dans la region de Montreal
Went for grip, didn't have the Winn I wanted, subbed Super Stroke. Hope it works.
(Translated) Everything for golf (Original) Tout pour le golf
Very poor customer service.
Good Golf Town location with plenty of stock. Parking is very limited and the roads to get to store can be a challenge to find...use GPS prior to heading to the store.
(Translated) Good service from the staff. (Original) Bon service de la part du personnels.
Great service
I am not mean to touch it
(Translated) I bought a Putter that I really did not like paying the giant allowed me a very good service exchange. Thank you (Original) J'ai achete un Putter que je n'ai vraiment pas aimé paye le géant m'a permis un échange très bon service. Merci
Always a delight to shop here. Steve the manager knows what customer service is. Justin in repairs helped with regripping my wife's Ping putter
Great club fittings with high end simulators. Friendly staff.
Lost a club of mine after they sent it away to taylor made and also went to get a new shaft put on my driver and they put on the wrong shaft. Doesnt even deserve 1 star.
My home away from home. Great prices friendly staff and I have a ton of fun here at the putting area
Lots of selection, super clean and friendly staff!
You find all brands
Great place glad its summer
Big choice big price but always fun to come here
Need one in Nanaimo
(Translated) A lot of choices (Original) Beaucoup de choix
Great Lisa Longball clinic
(Translated) Fast service (Original) Service rapide
Our son in law and grandson recommended this golf town and we're not disappointed. A wonderful and very helpful manager and staff!
(Translated) Good service (Original) Bon service
(Translated) Good service (Original) Bon service
Hi Product Knowledge... low stress
As a Golf Town customer since they first opened, I am extremely happy to learn that Steve is the new manger of this location. I have a lot of experience with him from a few different locations, and this man is easily one of or is the nicest, more importantly consistently nicest, most helpful, and most professional people I have ever seen at any Golf Town. He's engaging, his heart is in the right place, and he knows his stuff inside and out. So, Markham being my closest location, I am thrilled that he is now there! If I were Golf Town I would hold onto this man for dear life.Thanks Steve!
(Translated) Good but I find it difficult to get service. Lack of employees? Can be! (Original) Bien mais je trouve difficile d'avoir du service. Manque d'employés ? Peux être!
Good golf store
I know little about golf, but came in to buy some Christmas gifts. All three staff members I encountered were extremely helpful and patient with my questions. It would have been easy to feel intimidated in such an unfamiliar store, but instead it was a great experience!
Stood there looking at clubs for my husband for quite some time, we were looking to purchase irons today. Left with nothing, because we were never asked if we needed help or even considered when the 4 staff members we did see walked by us without a greeting or even a nod. Had a wonderful experience at Discount Golf just down the road though!! Were helped immediately, and purchased a new set of irons after trying out several brands!
Staff is very knowledgeable and helpful!!! Thanks
(Translated) Absolutely mediocre service. A Sunday before noon Mother's Day and only two sellers for all the store and no one in the shoe department. The lady in charge of fitting rooms had to "help us" and she knew absolutely nothing. In addition, no inventory for shoes registered novelty. I will definitely go somewhere else next time. (Original) Service absolument médiocre. Un dimanche avant midi de fete des mères et seulement deux vendeurs pour tous le magasin et personne dans le rayon des souliers. La dame qui s’occupe des cabines d’essayage a dû nous « aider » et elle ne connaissait absolument rien. De plus, aucun inventaire pour des souliers inscrits en nouveauté. J’irai définitivement ailleurs la prochaine fois.
(Translated) Beautiful store (Original) Beau magasin
Friendly staff and a great place to spend an afternoon, improving your game and equipment
I always get good service from knowledgeable people. Sometimes they have great sales
(Translated) Lack of service on the floor, cashier not sociable, not smiling, not polite at all.We will not return to this store .Error $ 50 on the bill without any excuse .... on his part..BRAVO! (Original) Manque de service sur le plancher ,caissiere non sociable, non souriante ,pas polie du tout.Nous ne retournerons pas dans ce magasin .Erreur de $50 sur la facture sans la moindre excuse....de sa part..BRAVO !!!
(Translated) Well advised to improve my game. Purchasing sticks would be useless for now. (Original) Bien conseillé pour améliorer mon jeu. Achat de bâtons serait inutile pour l'instant.
(Translated) very good service (Original) tres bon service
Very knowlegable
Club brand selection is non existent
I’ve been looking at club sets for a few weeks, I saw this online with the original price of $449 (no offer or promotions) and I was thinking to purchase, in a week when sales started I went back to purchase and I noticed they increased the price to $530 and they gave a discount of 15% and selling it for $450. I checked a few more sets on sales and they all had the same price increase to promote a fake sale. This is fake promotion and I think someone needs to look in to this ASAP. I will not spend my money in a company that treats their customers like this.
Staff was very helpful. The gentleman greeter was very nice . Very polite.
(Translated) We came to buy about $ 3,000 worth of equipment. Customer service was non-existent. The clerks talk to each other or play with golf clubs. I asked for help, I have a short answer of no. No one came to ask if I needed help before my request. This is the worst customer service I have seen. Seriously, somebody in management should fix it and train the employees. It's completely disgusting. (Original) Nous sommes venu acheter pour environ 3000$ d'équipement. Le service a clientèle était non existant. Les commis parlent entre eux ou jouent avec les batons de golf. J'ai demandé de l'aide, j'ai une réponse courte de non. Personne n'est venu demandé si j'avais besoin d'aide avant ma demande. C'est le pire service a clientèle que j'ai vu. Sérieusement, quelqu'un dans la gestion devrait rectifier le tout et devrait former les employés. C'est complètement dégueulasse.
(Translated) Very good choice for golf (Original) Très bon choix pour le golf
(Translated) Great boutiqye for golf ... a little expensive prices! (Original) Super boutiqye pour le golf...un peu cher les prix !
Went to Golf Town to buy a set of Taylor Made Sim2 set and was given amazing customer service from sales associate Tom K. Gave lots of knowledge and tips for an intermediate golfer like myself. Will visit again in the future!
I would say the customer service is terrible but the staff would have to ACTUALLY serve me for that to be true. Spent 30 minutes looking for some new shoes, not once was I approached to see if I needed any assistance. Given that this was at open with only about 3 other customers and a half-dozen or so employees in the store that was pretty pathetic. When I asked an employee to help for assistance finding the size of shoe I was looking for I was given of brushed off answer with no attempt to help me look. Finally the reception I received at the cash was about as warm and welcoming as block of ice. Do yourself a favour and shop online, at least you won't be surprised by a lack of customer service.
Jack the guy that helped me out was amazing at his job i came in to look for a driver and he was telling me about all different kinds. Once i got into the simulator he was giving me feedback on my swing and the numbers i was hiting. He made the process so easy and helped me pick the driver perfect for me. I will definitely go to back to him for help with anything i need in that store
Content
(Translated) Very disappointed because there is no service. No one to advise you in the various departments especially, the golf clubs. I do not think I'll go back there. (Original) Très déçu car il n'y a aucun service. Personne pour te conseiller dans les divers départements particulièrement, les bâtons de golf. Je ne crois pas y retourner.
(Translated) Always very pleasant to see the new arrivals and new arrivals. The many specials I recommend it to you (Original) Toujour très agréable voir les nouveautés les nouveau arrivages et. Les nombreux spéciaux j vous le recommande
(Translated) We went for the purchase and advice of a set of sticks for junior. AFFREUX service !!!! Our questions were disturbing ... He answered vaguely to get rid of us as soon as possible ... We went to liquidagolf .... and there ... wow the customer service !!!! He knew his business !!!!! (Original) Nous y sommes allés pour l achat et conseils d'un ensemble de bâtons pour junior. Service AFFREUX!!!! Nos questions dérangeaient... Il répondait vaguement pour se débarasser de nous au plus vite... Nous sommes allés chez liquidagolf....et là...wow le service client!!!! Lui il connaissait son affaire!!!!!
I went in to buy a Driver since I was given a gift certificate for my birthday. The whole experience was good, would have liked to have been offered to take the driver for a couple swings in the simulator, but that was never offered. The next part was were my experience went from a returning customer to never AGAIN. The Driver I purchased was a demo model, so understandably did not come with the standard head cover. But when I asked if I could order a head cover for the driver from the store, the clerk looked me in the eye and said it would honestly be easier for me to do it online from the supplier... well why come into this store ever then? It’s to get the knowledge it’s to get the advice it’s to feel safe in what your buying. But thank you for the advice golf town I will not be in your store for a loooooooong time.
(Translated) Excellent service every time! Hat to the whole team! (Original) Excellent service à chaque fois! Chapeau à toute l'équipe!
(Translated) Spent over 30 minutes in store staring at clerks for assistance. No one said hello to me, no one offered to help me. Miserable service. It's a shame because there is a great selection. (Original) Passé plus de 30 minutes en magasin à fixer les commis pour avoir de l’aide. Personne ne m’a dit bonjour, personne n’a proposé de m’aider. Un service misérable. C’est dommage parce qu’il y a une belle sélection.
Knowledgeable staff, complete golf equipment and accessories
(Translated) Good service and advice (Original) Bon service et conseil
(Translated) What a good service and advice, thanks to Stéphane Huot (Original) Quel bon service et conseils, merci à Stéphane Huot
(Translated) Good (Original) Bien
Your south Asian cashier was so rude to us no greeting no appreciation, even to your own staffs. My wife was surprised how she treated customers. Other staffs are good and knowledgeable. Some golf town stores are suffering on their businesses but you will lose more if you don’t improve your customer satisfaction!
(Translated) I bought a Rovic golf cart from Clicgear and had excellent service from Golf Town to Boisbriand! This cart is by far the best I have had to date. It is robust, stable and practical. The swiveling front wheel makes cornering maneuvers so easy and effortless, even in long grass. Previously I have had Sun Mountain carts and while this is a good product in my opinion it does not outperform the Rovic. (Original) J'ai acheté un chariot de golf Rovic de Clicgear et j'ai eu un excellent service de Golf Town à Boisbriand! Ce chariot est de loin le meilleur que j'ai eu à date. Il est robuste, stable et pratique. La roue avant pivotante rend les manoeuvres de virage si faciles et sans aucun effort, même dans l'herbe longue. Auparavant, j'ai eu des chariots Sun Mountain et, bien que ce soit un bon produit, à mon avis il ne surpasse pas le Rovic.
Lots of choices on products. Staffs are friendly and helpful
(Translated) Ridiculously high prices and very magical marde staff. This is certainly not how we will develop golf for young people. (Original) Prix ridiculement élevés et personnel très mageux de marde. Ce n'est sûrement pas de cette façon que l'on va développer le golf auprès des jeunes.
(Translated) No salesperson came to see me. Very few staff in the store. Golf accessories are very expensive. Very disappointed ???? (Original) Aucun vendeur n'est venu me voir. Très peu de personnel dans le magasin. Les accessoires de golf sont très chers. Très déçue ????
Lots of inventory but lacking on the newest most popular items
(Translated) THE place for golf and good service !! (Original) LA place pour le golf et bon service!!
Extremely rude
I bought a pair of glove online (2nd pair free) when it was on sale. The next day I went to the store but they said the items were sold and the order will be cancelled. This is bad selling practice at the time of the sale, Golf Town need to make sure the items are available for customers or at least provide a rain check if not available. Keep in mind that they can just back out the selling price even after the purchase is confirmed online. Ontario government will investigate its practice..
Good selection, decent price, great staff...
(Translated) Very disappointing this year the ladies golf kit hadn't arrived and what was there was ugly. (Original) Tres décevant cette année les kit de golf pour femmes était pas arrivée et ce qu.il y avait etait laid.
(Translated) Golf Town Lebourgneuf. Very bad service. Very scornful young salesman, boasted of being better than me because I am an intermediary, did not want to show me the product I wanted because he said it was not for me and in the end he made me try an iron and left without ever coming back. (Original) Golf Town Lebourgneuf. Très mauvais service. Jeune vendeur très méprisant, se vantait d'être meilleur que moi car je suis intermédiaire, ne voulait pas me montrer le produit que je désirais car il disait que ce n'était pas pour moi et pour finir il m'a fait essayer un fer et est parti sans jamais revenir.
(Translated) A lot of choices (Original) Beaucoup de choix
Good service, smiling and courteous people.
(Translated) I'm from Repentigny and I will always shop in Blainville. The service is perfect for both equipment and laundry. The atmosphere in the store is great. Thanks to the team (Original) Je suis de repentigny et je vais toujours magasiner a blainville. Le service est parfait autant pour l'équipement que pour le linge. L'atmosphère du magasin est super. Merci a l'équipe
Bought a set of clubs here staff was helpful
Friendly staff
Its was definitely great good services going back forsure
(Translated) What to say more than anything for the golfer (Original) Quoi dire de plus que tout pour le golfeur
(Translated) People on the floor extra but a cashier not very welcoming (Original) Les gens sur le plancher extra mais une des caissière pas très accueillante
Good equipment staff ! Very helpful and remained available for questions. I did not like the selection for left hand putter. They had about 30 right hand putter for the Taylormade Spider Tour in different lenght and colour, but only 1 left hand putter of the same model. Same sort of problem when looking at Drivers and Woods where the selection was limited for the product. Again great staff.
Called ahead of time to ensure they have stock of a golf bag I was looking for. Ryan went above and beyond regarding the service and sales. I drove from East Maple Ridge/Mission and will continue to do so regardless of the distance. These guys have earned my business. Competitive prices, really chill staff: helpful but not nosy or pushy. The reason for the 4-stars is similar to the other reviewer feedback. As soon as I walked in, some random staff person (young kid) yells and says don’t try on the gloves quite aggressively, not sure if he meant that strong verbal delivery. No greeting welcoming to the store, but just an abrupt yell to immediately tell you what we’re not allowed to try or demo. I’m glad I went in knowing what I was going to pick up and purchase, and who to speak to. Overall it was a very positive experience.
(Translated) Good service and I found what I wanted. (Original) Bon service et j'ai trouvé ce que je voulais.
Clean store
Pretty much like a second home for me especially during the off season. Staff are all great, special shout out to Sean who is always great at assisting me with the right equipment for my game. Thanks to Mike as well for always being helpful, and for hiring great people at the store. You guys rock.
Extremely good customer service . Very knowledgeable staff .
I usually don’t post 1 star reviews but chris the general manager was arrogant and not helpful at all. Very unprofessional and rude
(Translated) Service. to the impeccable shop .... for change of "flu" ..... (Original) Service. a la boutique impeccable....pour changement de " grippe ".....
Great Customer Service
New set of clubs. Staff was great
(Translated) Best Golf Town. A lot of choices. (Original) Best Golf Town. Beaucoup de choix.
(Translated) Very good service. (Original) Très bon service.
Was in June 18th ready to buy a new set of clubs, spent 30 minutes holding a few different drivers while staff walked by me drinking from to go cups no one offered any advice asked if I needed help. And it ended buying golf balls but my experience at cash was no better the young fella never said Hi asked how I was doing did I find what I needed. I wish there was an alternative !! Very unhappy
Got my renew Taylor made red line putter here. Lots of options and great deals. Thanks Keith for being so helpful.
(Translated) Excellent service from the entire team. (Original) Excellent service de la part de toute l'équipe.
Manager Mike and his staff are exceptional at providing consistently great customer service.
(Translated) Very good staff and good service (Original) Très bon personnel et bon service
Could NOT get any staff to help me...I had to ask. The gentleman kinda helping me was a bit helpful but mostly condescending. I tried to spend money.
Nice store...but, went in looking at new driver...unfortunately young sales associate was completely unfamiliar with products...not his fault...deployment error...at the prices and technology of the equipment options these days a customer needs the staff expertise
Never been there
Good very helpful staff
(Translated) Ben beautiful but expensive (Original) Ben beau mais dispendieux
Love Golf Town but did get misleading info. Asked difference in flight. & spin characteristics between ProV1 and AVX...clerk told me ProV1..ProV1X & AVX were all the same which is not true.
(Translated) The staff was wonderful! (Original) Le personnel était merveilleux!
Great selection. Great staff . Had everything I was looking for.
(Translated) A waste of time an advisor for 10 customers ....... you want to encourage local stores but you realize it's a lot less on Amazon. Interesting discounts for sizes 8 or 13. (Original) Une perte de temps un conseillé pour 10 clients.......tu veux encourager des magasins locales mais tu te rend compte c'est beaucoup moins sur Amazon. Les rabais interessant pour des pointures de 8 ou 13.
Typical golf town they had good prices on golf balls tucked away in the mall good selection of putters and clubs
Having my clubs re-gripped. So far nothing but friendly service ????
(Translated) Nice choice of golf products. Quite expensive. (Original) Beau choix de produits de golf. Assez dispendieux.
This store is always well-stocked and advertised specials are available in good quantities. The staff are friendly and helpful when approached... my experience, however, has been that I have to engage the staff when I need support.
(Translated) The staff is not bad but there are a couple who are very cold and incompetent. The prices given for exchanges are ridiculous and that is laughing at the consumer. Since the departure of John no way to complete reasonable exchanges even if our exchanges are almost new. To avoid. (Original) Le personnel n'est pas si mal mais il y en a une couple qui sont très froid et incompétent. Les prix donné pour les échanges sont ridicule et c'est rire du consommateur. Depuis le départ de John pas moyen de compléter des échanges raisonnable même si nos échanges sont presque neufs. A éviter.
(Translated) A lot of very little big thing in Callaway (Original) Beaucoup de chose très peu de grande taille dans Callaway
Great service, good selection, great deals
With everything that is going on in the world today staff is and always willing to help
Had a great trip to Golftown in st hubert this week, was greeted by Rick at the door, friendly, made me laugh, was really a pleasant way to be greeted during these times. Asked me how he could help, told him I was looking for info on a et of clubs, so he referred me to a coworker who knew more about the clubs than he did. Nice that he was up front enough to know that I was worth the best effort and sent me to a man named Benoit. I took an hour of his time with a lot of questions, clearly he was very knowledgeable and answered questions with sincerity and understanding. These 2 people made me feel great and secure with my decision and because of them, I was excited to spend $2000 on new clubs and a driver. I will be back in the spring to see Rick for my new bag and cart. Keep up the good work Golftown!
(Translated) Excellent service and very attentive to customer service especially from the manager JFS. Thank you! (Original) Excellent service et très soucieux du service à la clientèle surtout de la part du gérant JFS. Merci!
Always appreciate the knowledgeable staff.
(Translated) Very ordinary and deficient service (Original) Service très ordinaire et déficient
Very cordial and helpful
(Translated) Excellent service (Original) Excellent service
Great and helpful staff! Great place to shop!!!
(Translated) Good service.. !!! Golf club repair. (Original) Bon service.. !!! Réparation bâton golf..
(Translated) Well equipped and good service (Original) Bien équipé et bon service
In the beginning of the summer, I decided to start playing golf and went to golf town to get a good set of beginner clubs. Immediately, the sales rep trying selling me a 1300$ set of taylormade clubs. I said that I felt like this was too expensive and that I didn't need everything right away, I just wanted a few irons, a wood and a putter to get started. When I looked at the used clubs with the rep, from the ones he recommended me, a set of callaways caught my eyes since I heard the brand was a good one. The rep said that they were good for beginners, so I bought them along with a used wood 3 and a golf bag (where the rep once again tried to sell me t he more expensive model) During the summer, I had a fairly had time learning how to hit these irons consistantly. They worked, but something felt off about them. That's when I noticed a little indication , saying those clubs were for women. I thought nothing of it at first; they are older clubs so they might just be pointlessly gendered. But after trying out the clubs of a friend, and comparing the length, I realised that the clubs I was sold were a good inch- inch and a half shorter then standard length. Basically, if you are a beginner who want to get an introduction set, don't go to golf town. Go to any pro shops from your local golf courses and you will get a much cheaper set with standard length, and if you like the sport you can move on to better sets. If you go to golf town, they will try selling you the premium sets, and if you don't buy it they won't even think about your needs when they try selling you a used set.
(Translated) A lot of choices. (Original) Beaucoup de choix.
(Translated) Cate service! (Original) Service de marde!
(Translated) Large golf shop. So I found it. Courteous service . (Original) Grande boutique de golf. Donc, j'ai trouvé. Service courtois .
The sales associate was very kind and informative, and he helped me thoroughly to find the set of clubs that I needed.
Great service for a contactless curbside pick up. As they aren't allowed to take credit card info over the phone, they came up with an alternate payment solution using a gift card so that I didn't need to get out of my car or be within 6ft of anyone. Thank you
Mark and Sean are properly the best sales persons you could ever ask for in Canada, they are knowledgeable, patient, very willing to listen to your needs before making any suggestions. They're doing the job so well that make you thinking that they are your personal shopping assistant that you knew for years.
All good. Got the new clubs.
Ok
Just bought new shoes and a hat at the Regina Golf Town site. GREAT deal on the shoes and the hat is very nice so 5 stars on the merchandise. My 2 star rating was on the “customer service”. I was there before the doors opened at 10:00 a.m. When the doors opened at 10:00 sharp I was the first customer in the store and I’m fairly certain that nobody came in after me. I knew exactly what I wanted as I had done the research online prior to going into the store. I found the shoes immediately and waited ... and waited ... for some assistance. There were a couple of staff at the front entrance and I could hear somebody hitting golf balls at the back of the store - but nobody came to help me. Finally I started waving my hands, jumping around, and almost yelling for someone to give me some assistance. A young person who was still at the front of the store saw me and asked if I needed help - LOL ... kind of humorous. I asked a number of questions about the shoes most of which he wasn’t quite sure on how to answer as it sounded like he really didn’t know what he had in stock. I asked him if he could check the stock - which he did but then got confused between a size 9 and a 9 1/2. I asked for a shoe-horn to put the shoes on so I didn’t wreck the back of the shoe while putting it on. He didn’t have a clue what I was talking about - so I explained what a “shoe horn” was and that maybe it’d be a good idea to have one around especially seeing that the store sells expensive shoes. Finally, the attitude he displayed was one of, “I don’t want to be here!”. I’ll give him the benefit of the doubt - maybe he was just having a bad day. Anyways ... I could go on and describe a couple of other things that were indicative of this experience of very poor customer service and lack of knowledge on his part.
(Translated) Cheapest golf set in store in stoke $ 1,450 (Original) Ensemble de golf le moins cher en magazin en stoke 1450$
(Translated) No service, not even hello If you can go elsewhere do not hesitate (Original) Aucun service, même pas de bonjour Si vous pouvez aller ailleurs n'hésitez pas
Helpful staff but still pricey
(Translated) Good qualified staff. Many products offered, diversified. (Original) Bon personnel qualifié. Beaucoup de produits offerts, diversifiés.
(Translated) What a beautiful thing (Original) Que de belle chose
Waited almost 20 minutes to get 2 clubs fixed. A few people helping others, a number of workers walking around. No one asked if I needed help.
(Translated) Very good personal service, welcoming, courteous (Original) Très bon service personnel accueillent, courtois
(Translated) Great place for golfer lots of choices (Original) Super endroit pour golfeur beaucoup de choix
(Translated) I am very satisfied with the service, I was replaced with a defective putter without problem. thanks to the people in the repair department Daniel (Original) Je suis très satisfait du service, on m'a remplacé un putter défectueux sans problème. merci au gens du département de réparation Daniel
Very helpful staff great choice for equipment
Great service. very welcoming. Advise excellent not pushy. Shout out to the gentleman in the club services excellent.
Always find what you need when looking for golf accessories. Great selection, fair prices and knowledgeable service.
(Translated) Wow, what a store. They have great, great products at a great price. Jean-Christophe helped me with the purchase of my poles and I am super happy. He is a great salesperson, in short a true connoisseur, you don't have to ask for it. (Original) Wow, quel magasin. Ils ont de super beaux produits et à bon prix. Jean-Christophe m'a aider pour l'achat de mes bâtons et je suis super heureux. Il est un super vendeur, bref un vrai connaisseur nécessité pas à le demander.
Great store and great value!
Terrible service. Nobody can be bothered to give you the time of day. Worst golf town I've ever been too
Super friendly and helpful staff. Helped me find exactly what I was looking for! Love this store, great place to shop for clothing for off the golf course as well.
(Translated) Excellent store with good service. (Original) Excellent magasin avec bon service.
Excellent sales staff, horrible management with disgusting customer service
(Translated) Change rod and GRIP in less than an hour. (Original) Changer tige et GRIP en moins d'une heure.
Staff was very courteous & helpful
Best deals always
Norm is the best! Clean, friendly, new.
Terrible experience. Was given a putter and driver head cover as a gift. Went in 27 days after purchase to inquire about options. Only option given was to keep my goods at home until I knew what I wanted to trade them in for. They didn’t even want the putter back on the shelf to sell, no gift card, store credit- nothing. Not any mention at all about a 30 day policy. Go in today, now well past 30 days- nothing for the $35 cover, and $60 for a $180 putter! Unreal- won’t be back.
(Translated) Very nice welcome. (Original) Très belle accueille.
(Translated) Very disappointed. I had a $ 50 rebate on the purchase of my max D sim of $ 649. It was not until I got home that I realized the error or the fraud. Tomorrow I will return with my stick and I will be reimbursed for my purchase. I will go elsewhere for my purchase. Finished at golftown. (Original) Très déçu. J avais un rabais de 50 $ sur l achat de mon sim max D de 649$. Ce n est qu'une fois rendue chez que je me suis rendue compte de l erreur ou de la fraude. Demain j y retourne avec mon bâton et je me fais rembourser pour mon achat. J irai ailleurs pour mon achat. Terminé chez golftown.
Corporate should rethink their strategy of not allowing club testing with the simulator "due to Covid" if they want to sell clubs. It's not like you can't pick up any putter and try it. Nothing against this specific location and in fact they are quite helpful but just a review to reflect their corporate decision. Going elsewhere.
I have taken 2 clubs there on 2 different occasions. First time it took almost 4 weeks to re grip a club, that was a fail. But the manager tried to save face and offered me a discount. So i went back, second time my experience was even worse. To me it seems like the workers could care less about impressing the customers. My clubs now get re gripped at my local pro shop for half the price.
Excellent selection and helpful staff.
(Translated) English website (Original) Site web en anglais
(Translated) The service is average when you do not look old or rich (Original) Le service est moyen quand t'a pas l'air vieu ou riche
Very good and easy to shopping and enjoy.
(Translated) A stunning golf special store (Original) חנות מדהימה יעודית לגולף
Bad service. Looked busy doing nothing
Good golf equipment,staff friendly,but not pushy!
Staff was helpful and got a good deal on supplies.
(Translated) Everything was perfect (Original) Tout étais parfait
(Translated) Purchase of a golf shoe $ 225. 2 year waterproof warranty. The leather splits on the upper, It is certain that it will take on water ... No guarantee. Even after 3 months of use. Very disappointed (Original) Achat d'un soulier de golf 225$. Garantie de 2 ans imperméabilité. Le cuir fend sur l'empeigne, C'est certain qu'il va prendre l'eau... Pas garantie. Même après 3 mois d'utilisation. Très déçu
(Translated) Super experience! I recommend the store to everyone! Best selection of woman's stick! (Original) Super expérience! Je recommande le magasin à tout le monde! Meilleure sélection de bâton de femme!
Not the best. Hand sanitizer requirement is garbage.
I was in there today to purchase a putter grip. I picked out a PURE standard pistol putter grip. I was told the grip was $25 even though I bought the same one last week for $14.99. There was no SKU on the grip, nor was there a SKU on any of PURE Grips. The woman who was helping assumed the wrong SKU which, therefore, resulted in the wrong price. Accordingly, I disagreed with the SKU. When the cashier rang in the SKU she had written down, the product description indicated a "square 13-inch grip". I knew this was incorrect and objected to paying that price. Instead, I picked out a Golf Pride grip and the woman proceeded to make a comment about it being $40. I knew this to be incorrect and bit my tongue. Went up to cash and rang it through. Lo and behold, it came to $14 with taxes. On top of this whole ordeal, I looked up the PURE grip I was initially interested in on Golf Town's website and it was listed for $14.99. I informed the staff and mentioned to them that if they are ringing up product in this manner: 1. There are messing up their inventory. 2. They are ripping off customers. I received an eye roll from the older gentleman behind the counter. A piece of advice to Golf Town: if you want to stay relevant in a declining market, maybe hire some staff that has some idea about the industry they work in.
Golf stuff
I visited the store to buy a golf club set for my brother-in-law and I had ZERO knowledge of what I need or even what they’re being called since I’ve never done golfing before. However - upon arrival I was asked if I need any help and my answer was a BIG YESSS! and a gentleman (Lee I guess - not sure) patiently helped me to find a set and consulted and advised me very well with my purchase and answered all my questions patiently. Such a great experience! THANK YOU!
(Translated) Welcome and management of restrictions. (Original) Bon accueil et gestion des restrictions.
Very friendly staff and we were able to find some gloves on sale. Store was not crowded at all on a weekday 6pm.
They got balls
Was handled we by Michael General Mgr of South Store in Regina Saskatchewan
Amazing staff, very helpful, great stock, many great ideas, Highly recommend .
(Translated) No service. Very disappointed with my experience! I do not recommend it. (Original) Aucun service. Très déçu de mon expérience! Je ne le recommande pas.
Lots of golf items
Overpriced.
Good service, nice staff.
(Translated) Nice staff (Original) Personnel gentil
Good staff, well operated modern store.
They wouldn't let me buy a 6 iron from their store. They are store that sales clubs but I was not allowed to buy one. Would not recommend going there if you want to buy clubs.
Wide range of golf equipment and golf clothing
Great place for golfers, staff are really helpful and knowledgeable.
Great experience dealing with Sean for fitting for a new set. Unfortunately supplier delays beyond GTs control have caused frustration, but Sean has been great providing updates.
Good customer service!
Great service!
Awesome experience. Super friendly staff. Shawn was the man!
I will write Head Office about the White rock store on 26th Avenue but for now: That store is probably the worst around mis-leading statements and product that shouldn't be on the shelves.
(Translated) I found everything I was looking for. (Original) J'ai trouvé tout ce que je cherchais.
Friendly helpful staff. Nice store.
(Translated) I went to the Town of Boisbriand golf course .. I am a little flabbergasted by an elderly male employee .. he does not smell very good. I had to change department for better service .. he made inappropriate comments. at this store there is a huge lack of golf shoes for women and those in store not much size thank you good day (Original) Je suis allée au golf Town de Boisbriand ..Je suis un peu estomaquée par un employé Masculin âgé ..il ne sens pas très bon .j'ai du changer de département pour un meilleur service..il fait des commentaires inappropriés .de plus a ce magasin il manque énormément de chaussures golfs pour femme et ceux en magasin pas beaucoup de grandeur merci bonne journée
I guess I wasnt dressed the part because nobody offered me a hand. I went and dropped $1700 on clubs elsewhere
(Translated) Super magazin with the competent staff (Original) Super magazin avec le personnels compétant
Great selection. Great staff too.
Worst customer service. Went in to buy hi end irons and waved someone over. He never came to see if we needed help. Old staff simply does not know how to provide a good customer service experience. This isn't the first time. Keep this up and I have no doubt this will be the next Golf Town to close.
I ordered clubs online on July 1, 2020. Golftown retrieved the payment from my account on July 6th. The clubs have still not arrived over 1 month later. Golftown has done very little if anything to try to accommodate this error. I understand that it is UPS that has lost the clubs and not Golftown. But Golftown has not offered to ship a new set and cancel the old order. No rebates, gift cards or anything to make up for this delay has been offered. It is frustrating because the Canadian golf season is so short and not having the clubs to play golf for at least one month in the short summer has been aggravating. After receiving payment it had been difficult to get help with this issue at all. Despite my patience and many calls to Golftown, there is very little communication back to me and seemingly no one actively trying to resolve this problem.
Lot of selection, knowledgeable staff, lot of parking, my go to for golf related purchases.
Great selection and knowledgeable staff.
Excellent boxing day deals!
(Translated) Excellent service very satisfied my pick was broken it lon change without problem bravo and big thank you I recommend (Original) Excellent service très satisfait ma puise était briser il me lon changer sans problème bravo et gros merci je recommande
The staff are extremely professional and knowledgeable! Mike, the gentleman that fit me for my new driver shaft did an amazing job! I will definitely be back
Went to get a new shaft on my club was told to be done by Thursday I didn't show up on Thursday because the store closed early showed up on Friday wasn't even done. Was not happy my club wasn't done
Great for Christmas shopping...opa can have it all
(Translated) You can try on your sticks that you want to buy. So, it is easier to choose the poles you want to buy. (Original) Vous pouvez essayer vos bâtons que vous voulez acheter. Donc, c'est plus simple de choisir les bâtons que vous voulez acheter.
Amazing place for all golf supplies. Great selection of clothes the puma shirt and matching shorts brought my handicap down by 2 whole strokes!
I have been shopping at golf town since they opened, especially seeing how local golf shops are struggling and trying to stay opened. However I changed from Laval store to Blainville hoping to get better service. While my complaint isn’t not directly the store fault, I will admit their communication it’s awful. I went in 6 weeks ago, looking to change shafts. The rep had told me the club I am currently using isn’t quite a fit for me. ( I was fitted for it at golf town). He recommended a lighter shaft, one he did not have in store. I was told he would contact taylormade local fitter to drop off a couple of shafts that he thought would work for me. He claimed it would be about a week or so. I didn’t mind waiting, however it’s been 6 weeks, I call every 8-10 days or so. I keep getting the run around. I would prefer he be honest and tell me he forgot or the fitter cannot bring the shaft. Last week he said it would be here for sure this week. I called, and no response or call back. I work in customer service, and this is an example of poor customer service.
Lots of selection, friendly staff.
good price good service
(Translated) First visit very wide choice in everything for golf (Original) Première visite très vaste choix dans tout pour le golf
Pricey but worth it.
Nice place
Friendly, knowledgeable staff in St. Catharines with a large selection of golf equipment, clothing and accessories. Watch for their demo days and save big!
Mark was courteous and had excellent knowledge and didn't talk down to a mid handicap
(Translated) Good place to buy products for golfers (Original) Bonne place pour acheter des produits pour les golfeurs
(Translated) Very good choice and very specialized staff (Original) Très bon choix et personnels très spécialisé
(Translated) Good service (Original) Bon service
(Translated) Virtually nothing for lefties, the service is more than usual ..... Not to mention that for juniors it's the same thing. I was not even able to buy an individual iron to my son DROITIER. In short, are lucky to be the only big-surface golf store ... I strongly advise to shop online ..... (Original) Pratiquement rien pour les gauchers, le service est plus qu'ordinaire..... Sans compter que pour les juniors c'est la même chose. J'ai même pas été capable d'acheter un fer individuel à mon fils DROITIER. Bref, sont chanceux d'être le seul magasin de golf grande surface... Je conseille fortement de magasiner en ligne.....
It's golf town, of you golf you've been there. Great staff. I did a fitting with Sean (I hope that's right) and he was awesome. Told me what and why we were changing things and we found the right clubs (I had done a fitting previously with an older gentleman and he was garbage so make sure to ask questions, if you don't change anything the guy didn't do it right). I have gone back and they say hello when the see me. My daughter loves playing with the putters! They have everything you need for golf, if they don't have it in store they can order it.
(Translated) Very disappointing no adequate service. (Original) Très décevant aucun service adéquat.
(Translated) Finally found the Glovelt glove that I was looking for a long time (Original) Enfin trouvé le gant Glovelt que je cherchais depuis longtemps
(Translated) Call 3 times in a row, no answer and the call drops after a few taps, no voicemail. So I ordered from another supplier who gave me an answer. (Original) Téléphoner 3 fois de suite, aucune réponse et l'appel drop apres quelques coup, aucune boite vocale. J'ai donc commandé d'un autre fournisseur qui m'ont fournit une réponse.
(Translated) Clean and tidy store, pleasant staff available to help us (Original) Magasin propre et bien rangé, personnel agréable et disponible à nous aider
(Translated) Visit August 31. Very bad service. The seller didn't seem interested. He could have sold 2 sets of sticks and we ended up empty-handed. On the clothing side, not too much interest either. For me it's over. (Original) Visite 31 août. Très mauvais service . Le vendeur ne semblait aucune intéressé. Il aurait pû vendre 2 ensembles de bâton et nous sommes resortis bredouille. Du côté des vêtements pas trop d'intérêt non plus. Pour moi c'est terminé.
Had a great experience here. The staff was extremely pleasant and helpful and even allowed us to purchase our Under Armor pants at sale price even though the sale ended a day or so ago. Was much appreciated. Highly recommended!
I went into the store for a fitting for driver and irons. The staff was incredibly helpful with booking the fitting and finding a good time slot that worked for my schedule. The fitting process itself was very smooth and I got to test everything that I was excited to hit. Can't wait to get my new clubs! Thank you Golf Town St.Catharines!
(Translated) Very expensive and poor customer service. I bought gloves and the price was wrong, the manager had a very bad attitude with me and my partner telling us that he is an employee who has not properly labeled. He was obligated to give us the pricing accuracy policy (Original) Tres dispendieux et mauvais service à la clientèle. J'ai acheté des gants et il y a eu erreur de prix, le gérant a eu une très mauvaise attitude avec moi et mon conjoint nous disant que c'est un employé qui a pas étiquette comme il faut. Il a été obligé de nous donner la politique d'exactitude des prix
(Translated) No knowledge, no service. (Original) Aucune connaissance, aucun service.
(Translated) Good service. (Original) Bon service.
(Translated) Best service with Alain (Original) Meilleur service avec Alain
Horrible
(Translated) No checkout service (Original) Pas de service au caisses
(Translated) Choice for all prices (Original) Du choix pour tout les prix
(Translated) No size 8 or larger golf shoes for women and the employees have a lot of time to talk to each other, but very little customer service probably my last visit to golftown. Very above me who normally love this shop (Original) Pas de souliers de golf pointures 8 et plus pour femme et les employés on beaucoup de temps pour parler ensemble, mais s occupe très peut des clients probablement ma dernière visite à se golftown.Très dessus moi qui adorent cette boutique normalement
Great experience at Golf Town Red Deer, visited the store during one of their store promotions. Glen and Brady went above and beyond for me. They were super helpful, informative and accommodating. I left with a beautiful new set of clubs and feeling like a valued customer. Looking forward to more shopping trips at this location.
Good stuff !!!
(Translated) Customer service leaves desired, but a good choice of equipment (Original) Service a la clientele laisse a désiré, mais un bon choix d'équipements
(Translated) Nice Like always (Original) Nice Comme toujours
Great customer service and friendly staff. I have dealt with the general manager Doug on a few occasions and have nothing but good things to say. Very knowledgeable and customer driven.
Good products selection, but lack of customer service.
Thank you to Andrew! He helped my husband select exactly what he needed at a reasonable price in a timely fashion. Will be coming back soon
Excellent service. Carolane helped me find a left handed putter at the Laval store. All you left handed golfers will know....Not an easy task.????
Tested out an M4 Driver and bought it sale priced.
(Translated) Lots of equipment and clothing choices. Good service from the vendors, there's even a mini-pot style mat to try out the sticks! (Original) Beaucoup de choix d'équipement et de vêtements. Bon service de la part des vendeurs.Il y a même un tapis style mini-pot pour essayer les bâtons !
Amazing place Amazing staff
Horrible hours during Covid, not very friendly staff
Good selection
(Translated) Choice of service and goods available And the quality of the answers to the questions Recommended wearing a golf product (Original) Choix service et marchandises disponible Et la qualité des réponses aux questions A recommandé porte un produit de golf
staff is very helpful and knowledgable
Bought some clubs here the staff fitted them for me, great price.
As a female golfer I feel not recognized in this location particularly
Over priced. Service is pretty good. Go through the actual golf company or your local course for clubs and gear.
Great service and prices.
Great selection
Great place. Peter is very knowledgeable and informative. Excellent experience
(Translated) My favorite store ???? (Original) Mon magasin favori ????
Helpful but expensive most of my woman golfers feel same.
(Translated) Very bad customer service, we stayed 30minutes in the shop (if not more) nobody greeted us or even asked if we needed help in our research. A clerk passed by us, looked at us, and continued on his way, just as the girl who sat at her desk watched us wait for a clerk. Worst place to go when you want to have a little help. (Original) Très mauvais service à la clientèle , nous sommes restés 30minutes dans la boutique (si ce n'est pas plus) personne nous a salués ou mêmes demandés si nous avions besoin d'aide dans nos recherches. Un commis est passé à passé à côté de nous, nous a regardé et a continué son chemin tout comme la fille qui a resté à sa caisse a nous regardé attendre un commis. Pire endroit à aller lorsque tu veux avoir un minimum d'aide.
Good, didn't see sale on few items that were offer in the my emails
Staff at St. Catharines golftown were very helpful. I definitely spent more than I wanted to, and bought items I didn't even need but was not disappointed with my items. The staff made it easy and were knowledgeable.
(Translated) Excellent service, good choice of product (Original) Excellent service, bon choix de produit
Nobody said hi hello i wondered around looked the clearance shoes and tried on one pr off the rack and six or more out of boxes from the shelf. Really guys there are other stores or the internet, oh I picked up a glove and know one helped there either !#*--- - great service
General manager here thinks that she does her business well by upsetting and cheating her customers. When she has unhappy customers, rather than taking the responsibility, she blames her staff and the manufacturers. Very unprofessional. I spent over $10,000 for last 2 months. I'm never shopping at golf town for the rest of my life.
(Translated) Truly a great choice of shoe. I had super good service. (Original) Vraiment un super beau choix de soulier. J'ais eu un super bon service.
Good sales clean and friendly
(Translated) Fast service (Original) Service rapide
Best experience ever!!!! We worked with 3 different staff members, all of which were personable, patient, helpful and very knowledgeable in their product. My husband walked out with a new COMPLETE set of clubs, from the driver all the way to the putter and a bag. Pricing was very reasonable. We will definitely be back!!!
(Translated) No service to answer. (Original) Pas de service pour répondre .
Good
Found what I was after and was in and out. No service given on the floor but I did not need it. Service at the cash was great.
Stay away from the South Surrey location! I had some items in my hand ready to purchase. I asked a sales associate for some assistance finding some final things. He was very rude and condescending towards me and made me feel as though I was inconveniencing him for asking him to do his job. I left without making a purchase, and will never return to this store. These guys seem happy to step aside and allow Amazon to meet my golfing needs. I suspect this franchise will not be here for much longer if they don't start providing a decent level of service to prospective customers. If 0 stars were an option that would have been my rating for this business.....
(Translated) A week ago, I went to your store, I'm looking for a screw for a Srixon Z785 right-handed wood adapter and the salesperson took my name and my phone, telling me that he would call me back after checking with Srixon. J, still waiting for his call. (Original) Il y a une semaine j,ai été à votre magasin, je cherche une vis pour un adapteur pour bois Srixon Z785 droitier et le vendeur à pris mon nom et mon téléphone en me disant qu',il me rappellerait après avoir vérifier avec Srixon. J,attends toujours son appel.Merci
Knowledgeable staff. Came to trade in my old clubs and actually got good value for them.
(Translated) Prefer it from my husband (Original) Le préférer de mon mari
Good place to get golf basics and necessities. Only slight against is do not go here if you are looking for seasoned advice on different products as most workers are teenagers working their part time jobs.
(Translated) I want to sincerely thank the salesperson by the name of Samuel, who served me and my father impeccably. We had had a previous experience to say the least ... mediocre, and we were hesitant to go back to the store because we were so disappointed. However, Assistant Manager Benoit was incredibly generous to us and listened to our comments. My father came from Rivière-du-Loup to shop at Golf town and we will certainly be returning with great pleasure! (Original) Je tiens à remercier sincèrement le vendeur du nom de Samuel, qui nous a servi, mon père et moi, de façon impeccable. Nous avions eu une expérience précédente pour le moins ... médiocre, et nous hésitions à retourner en boutique tellement nous avions été déçus. Toutefois, l'assistant-gérant Benoit a été incroyablement généreux envers nous et à écouter les remarques que nous lui avions formulées. Mon père est venu de Rivière-du-Loup pour magasiner au Golf town et nous y retournerons certainement avec grand plaisir!
(Translated) Not much there. (Original) Pas grand chose là.
(Translated) I had put 5 stars but now it's not worth more than one. No staff on the floor but young people who know nothing and who are left to their own devices. No more left-handed inventory. The management of this store in Quebec is a pity, unheard of! (Original) J'avais mis 5 étoiles mais maintenant ça ne vaut pas plus qu'une. Pas de staff sur le plancher que des jeunes qui ne connaissent rien et qui sont laissés à eux-mêmes . Pas d'inventaire gaucher en plus. La gérance de ce magasin à Québec fait pitié, du jamais vu !
(Translated) Change my flu the people not too cheerful and not in a public way and I bought shoes there were no people in the department but the people I asked to help me she works in the linen very good services from him (Original) Changer mes grippe la personnes pas trop de bonne humeur et pas de façon pour public et jai acheter des souliers il avait pas personnes dans le département mais la personnes que jai demandé de m'aider elle travaille dans le linge très bon services de sa part
Great for gift cards
Great golf store. Lots of golf clothes and accessories. Reasonable prices and quality stock. Very helpful staff.
Great
Lots of great product and Deals
Lots of free parking
Great knowledgeable staff, everything, you could ever need, for golf
(Translated) I was looking for a gift for my brother for his birthday, but to see all these bad comments not really want to go shopping at this place ... I will look for another idea. Too bad you should pay attention to the comments (Original) Je cherchais un cadeau pour mon frère pour sa fête, mais à voir tous ces mauvais commentaires pas vraiment envie d'aller magasiner à cet endroit...je vais chercher une autre idée. Dommage vous devriez porter attention aux commentaires
Great staff and extensive equipment and clothes. Very clean and good laid-out
I had an incredible experience when I first purchased my clubs and even a better one after a week of use. I had an issue with one of my irons and Rory the asst. manager took care of the situation and did what was right by the customer. Every time I go in the staff are so knowledgeable and friendly and take the time to really help you out. The management team has this on the right track! This has become our new golf needs store and will be making the 45 minute trip.
(Translated) Love the place! Are hospitable! (Original) Bien aimer l'endroit ! Sont accueillants !
(Translated) There is a large inventory of golf accessories. The reps are nice and keep us up to date with the latest golf news and accessories in store (Original) On trouve un large inventaire des accessoires de golf. Les représentants sont gentils et nous informent bien au sujet des nouveautés et accessoires de golf en magasin
Busy. I had to wait a few minutes but nothing serious. Good product selection
Great store. Staff is always helpful. Many good deals and great selection.
Amazing service, was in and out, no pressure to buy anything I didn't want to, a great golf shopping experience.
What should be expected from golf town
My husband had broken the shaft on his brand new driver. He was told by numerous places 1 - 5 days to repair it. The manager here managed to fix the club while we waited!!! Don't shop anywhere else for golf gear!! Fantastic service.
Looked for a golf GPS. Found what I wanted. Excellent service.
(Translated) good service good advice good quality of clothes and shoes good price / quality (Original) bon service conseils judicieux belle qualité des vêtements et des souliers bon prix /qualité
(Translated) Right at the stop (Original) A droite au stop
Excellent customer service!!! Knowledgeable staff...good selection of golf gear & apparel.
(Translated) Expensive and limited choice (Original) Dispendieux et choix limité
(Translated) Always a pleasure to shop for golf equipment as they have a huge selection. (Original) Toujours un plaisir de magasiner équipement de golf car ils ont un vaste choix.
We need independent golf retailers in this city
I had a Great service at that location
(Translated) A lot of choices (Original) Beaucoup de choix
J'ai trouvé ce que je voulais. Dernière ment ils ont fait des changements et c'est bien comme cela.
Staff very knowledgeable with no pressure to buy.
(Translated) Good customer service and products well exposed and sufficient quantity. (Original) Bon service à la clientèle et produits bien exposé et quantité suffisante.
Always great service and the Manager Mike is amazing. I broke a part on my pull cart and he replaced it from a display model to get me on my way. Regrip event is always on my calendar for my clubs at Golftown
Great service today at the front from Joey V. I asked about purchasing some balls by the sleeve that I wanted to try out before spending $50+ on a dozen . While they don’t do that other than the few they have at the front when I mentioned what I was looking for he said he had one in his bag in his vehicle. He went out got it and gave it to me to try out on my round tomorrow. Don’t see service like that much any more. Either way I’ll be back soon to make a purchase.
Ordered a curbside pick up online. Shocked to see no designated curbside pick up parking spots. Clearly a communication issue between the website and this particular retail location. Fortunately there was a friendly staff at the front door. And she helped me locate my order. (You can ignore the people lining up to get inside the store). Putting aside the confusing curbside pick up instructions, the experience is decent.
(Translated) A lot of choices (Original) Beaucoup de choix
Always the reference to find good deals. Latest technologies and everything you want for you golf game. People are super friendly and knowledgeable.
Go there often as golfer
(Translated) Good service but don't answer the phone .... (Original) Bon service mais répondez dont au téléphone....
Tons of equipment and accessories like most Golf Towns but I will either go to another location or ship online and have it delivered. I took my son for his first time as he just started golfing. I told him how great these stores are. My thought quickly changed as the staff was almost depressed I would say from the two at the door to the person at the cash register. It was like I was bothering them by being in the store. Just blah is the best way to describe them. Not one person came by to see if we needed help either but they could have 5 people near the till but I was the only customer for awhile purchasing anything. If I wasn't picking up something I had ordered then I would have just walked out. My wife even made a comment saying is this how golf stores are? Bad experience for my son which really sucked to be honest and I was not impressed sad to say. Golfers spend a lot of money, maybe be more appreciative and helpful plus put a smile on if you work in the front of the store. Be unhappy in the back.
Great place
Store is very large, with big selection of shoes
Friendly, knowledgeable staff helped me pick out new ping irons and shoes. Was nice to see a female leading their management team, she was informative and honest. I'll be shopping there again.
Golf club prices are way too high
The staff here are amazing- friendly, knowledgeable and helpful. Always impressed by Golf Town.
(Translated) Excellent service in the shoe department. The salesman (Jacques) knew his products very well and advised me very well. He took the time to make me try several models. My size is not available, he checked to which branch I could find it, and reserved it to my name. He also explained that I could order on the Internet instead of moving. Super effective. Thank you Mr. Jacques! (Original) Excellent service dans le département des chaussures. Le vendeur (Jacques) connaissait très bien ses produits et m'a très bien conseillé. Il a pris le temps de me faire essayer plusieurs modèles. Ma pointure n'étant pas disponible, il a vérifié à quelle succursale je pourrais la retrouvée, et l'a réservée à mon nom. Il m'a aussi expliqué que je pouvais commander sur Internet au lieu de me déplacer. Super efficace. Merci M. Jacques!
(Translated) Great advice from quality people who really know golf. (Original) Excellent conseil par des gens de qualité qui connaissent vraiment le golf.
(Translated) Very good service, employees who know their business (Original) Très bon service, employés qui connaissent leurs affaires
Great service. Salesman was very knowledgeable and the manager Jose was amazing.
Great deals, very nice staff.????
(Translated) Very well served (Original) Très bien servi
Awesome as usual. Great staff. Applying all the right pandemic rules.
(Translated) Very nice store, service is poor (Original) Très beau magasin, service laisse à désirer
Good product selection. Good prices.
(Translated) Wide choice and friendly staff (Original) Vaste choix et personnel avenant
It's okay they acting like I was going to steal my partner only went there for a Christmas present kinda of felt awkward
Great salesperson and ProShop technician. The millennial female cashier seemed unenthusiastic about her job to say the least, and chose not to present a friendly attitude. She also starts getting excited at something in the distance while processing my payment, unappreciative of my presence like her customers don't exist. The golf industry is already in rough shape; don't compound them.
(Translated) That happiness (Original) Que du bonheur
(Translated) Regular price and no service (Original) Prix ordinaire et aucun service
(Translated) The most complete golf center in Quebec. There is everything for all tastes and all budgets. Nice to go there regularly to see what's new. I was going to buy a new wedge for $ 200 and found the same one used but in great condition for $ 110. I saved over $ 100. (Original) Centre de golf le plus complet au Québec. Il y a tout pour tous les goûts et toutes les bourses. Agréable d'y aller régulièrement pour voir les nouveautés. J'allais acheter un wedge neuf à 200$ et j'en ai trouvé le même un usagé mais en très bon état pour 110$. J'ai sauvé plus de 100$.
Great store, very helpful in the pro shop. The only problem is everytime im there on the weekend i am unable to test out a driver i am wanting to buy due to the simulator being shut down. One would think you would make sure its available on weekends but thats just me.
It's always a good experience going into Golf Town especially at this time of year. So many great things to choose from I hope Santa read my list, plus some great deals.
(Translated) It used to be really good, but in recent weeks sales and after sales service has really been bad. I'll have to find a plan B. The atmosphere has changed! (Original) Avant c'était vraiment bien, mais depuis quelques semaines, service vente et après vente vraiment mauvais. Je devrai me trouver un plan B. L'atmosphère a changé !
Just left the store completely disappointed. wanted to buy a set of irons for my girlfriend and the sales person did not give me the time of day or any suggestions. he was pre occupied looking around me and not helping me. clearly putting grips on was more important than selling me clubs witch I said I wanted to do today. brutal.
Great service good prices
(Translated) Deficient customer service! Only one employee to serve and a customer who bums 30 minutes for a 1/4 inch stem too short ???????????? I hope he plays down 80 ???? (Original) Service à la clientèle déficient ! Un seul employé pour servir et un client qui gosse 30 minutes pour une tige 1/4 pouces trop courte ???????????? J'espère qu'il joue en bas de 80 ????
Love it there, can't wait till covid is over.
Great selection of new gear and apparel for hands on experience while shopping.
(Translated) Good advice, excellent service (Original) Bons conseils, excellent service
Went in and got more help from Max in terms of information and club selection for free then I did during a paid fitting at Mulligans. Was extremely impressed
Very nice place, very knowledgeable and helpful people! Made you feel like golfing right there!
(Translated) Quality product, the service of the sellers on the other hand leaves something to be desired. (Original) Produit de qualité, le service des vendeurs par contre laisse a désirer.
(Translated) exceptional service (Original) service exceptionnel
Very good place for the golf fanatic. Went there to have my irons re-gripped. Was assisted right away. Very impressed with the service. Also like that they have 4 screens to test drive gold clubs.
Recently had a bad encounter at the store that I posted on here about. Sent an email to corporate and the manager himself from the St. Catherine's location took the time to call me on his own time (after working hours) to make sure everything was well and that I was compensated for. Thumbs up to the staff and especially the manager there. Greatly appreciated!
Parking great staff knowledgable need more choice womens larger sizes brighter colors also.
(Translated) Excellent service, and fast delivery (Original) Excellent service, et livraison rapide
Nice store
(Translated) I have been well served (Original) J'ai été bien servi
(Translated) Good service despite the lack of staff if you are looking for a job apply ???? (Original) Bon service malgré le manque de personnel si vous cherchez un emploi postuler ????
Got my wedges regripped in 5 minutes. They felt great, but didn’t really help my game Does anyone actually buy a $699.99 ping driver?
(Translated) I received first class attention in the golf clothing department for a young girl who likes helping her client JGPHILIPPE@HOTMAIL.COM (Original) J ai reçu une attention de première classe dans le rayon des vêtements golf une jeune fille qui aime aider son client JGPHILIPPE@HOTMAIL.COM
Friendly service. Lots of inventory in stock to satisfy most any customer. Better than average versus other Golftowns.
(Translated) Very qualified staff, nice first visit (Original) Personnel très qualifié ,belle première visite
Selection is good and employees are knowledgeable and Friendly
Looking for end of season sales. Really wasn't anything great.
(Translated) Very ordinary as a service. In my opinion, the older advisers are relatively customer-oriented and come to you (although it takes a while), but for the most part you walk into the store and there are employees putting on and they don't give a damn about you. I stayed 20 minutes looking and 'feeling' the irons and not a single employee came to me to ask if I needed anything. However, I had to deal with the workshop service 2-3 times and the service was there. Even though it is expensive, the service was quick and well done. (Original) Très ordinaire comme service. À mon avis, les conseillers un peu plus âgé sont relativement soucieux de la clientèle et viennent te voir (même si ça prend du temps), mais pour la plupart du temps, tu rentres dans le magasin et il y a des employés entrain de putter et ils se foutent complètement de toi. Je suis resté 20 minutes à regarder et ''feeler'' les fers et pas un seul employé n'est venu me voir pour me demander si j'avais besoin de quelque chose. Par contre, j'ai eu affaire avec le service d'atelier 2-3 fois et le service était là. Même si c'est cher, le service à été rapide et bien fait.
(Translated) Very good service (Original) Très bon service
(Translated) Excellent choice of golf articles. (Original) Excellent choix d'articles de golf.
Good store with lots of selection.
poor service, the guy in the shoes department is badly rude... I bought online through amazon instead.....
I had an issue with a Clicgear cart where the arm had broken. I took it in to make a warranty claim and the staff was very helpful although they couldn't promise me Clicgear would honor the warranty on the cart. Shawn called me a number of weeks later and told me that in fact, Clicgear would not cover the broken part. He did however source the broken arm and is having it fixed at no charge. I am disappointed in Clicgear, it is a premium cart and arms should not break after half a season. The service from Golf Town has been great and I appreciate the effort to make a customer happy. I came back this week and bought $200 in Gift Cards, I wouldn't have done that if the service wasn't good. Thanks to Shawn and the ladies at the front for outstanding service. I need to add a quick update to this review. It has been over 6 months since I returned my broken cart and it was sent away to Clicgear. Shawn and the management at Golftown have been terrific to deal with and have gone above and beyond to help with this claim but Clicgear still has not updated us on it's status or arrival date. Just stay away from Clicgear at all costs. Ask for Shawn at Golftown if you want premium service.
Best Store
Poor customer service. I’d recommend going to the Kitchener location, the customer service was light years ahead of this location. If you don’t like helping or communicating with people you should find a different occupation.
(Translated) Super friendly counselor. (Original) Conseiller super sympathique.
Know your prices, good sales, when they happen, otherwise overpriced
(Translated) Very good service, competent adviser ... (Original) Tres bon service, conseiller competent...
Friendly staff
(Translated) The first seller did not advise us at all, and the second sold a series of too long sticks to a beginner for more than $ 400 !! (Original) Le premier vendeur ne nous a pas conseillé du tout, et le deuxième a vendu une série de batons trop longs à un débutant pour plus de 400$!!
(Translated) No service! (Original) Aucun service!
It sucked
(Translated) I went to the store yesterday and I was extremely disappointed with the refurbishment. Women's clothing has been relegated to the back of the store. Very small area, very little choice. Frankly, I find it a very bad marketing strategy. . (Original) Je suis passé en magasin, hier et j'ai été extrêmement déçue du réaménagement. Les vêtements pour femmes ont été relégués dans l'arrière boutique. Très petite surface, très peu de choix. Franchement, je trouve que c'est une très mauvaise stratégie marketing. .
Excellent helpful staff and my purchase was on sale.
Amazing service! Went in for a custom fitting and had awesome non rushed service.
(Translated) Better than anywhere else (Original) Mieux que partout ailleurs
Bad.bad. service
Excellent place for golf
(Translated) No service. (Original) Aucun service.
Great staff and store
Nice store.. staff is super helpful and did a great job helping me when I came in to buy a new set of clubs!!!!! Thanks!!
(Translated) Impeccable service. Thank you (Original) Service impeccable. Merci
(Translated) Very nice store and excellent service (Original) Très beau magasin et excellent service
Friendly informed staff. Great selection of clubs and golf equipment but know your prices
Has everything golf related you can think of. Helpful and friendly staff.
Low stocking levels..higher prices than it should be...
They always have what my Husband needs.
Service was good, cashiers alittle slow.
Stopped by today for a re-grip on my driver and possibly a new putter. Devin working in the shop helped me and was amazing. I found a new putter and wanted a specific Superstroke grip. He went above and beyond finding the grip and then installing it on the spot. I worked retail for a long time, and the good interactions almost always go unrecognized. So I hope Devin sees this and knows his hard work is greatly appreciated. And yes, I made sure to thank him for his efforts before I left the store. Lol.
Nice guys. Gave me all the info about my swing that I could ask for and set me up with some good Choices. I'll go back again for sure.
I guess you have to know someone to get the great service I read about. I went in and was greeted abruptly with “what are you here for”, and more in a challenging way as opposed to helpful. I told him and was directed and then not one of the three talking at the front spoke to me again. As a longtime golfer I have to say that if someone new to the game went there nervously looking for help, I suspect they would never attend again as it felt pretty elitist.
Best place to go for golf. Knowledge staff and all the latest gear. Love that place
(Translated) Nice things but it is very expensive. (Original) De belles choses mais c'est très dispendieux.
First time I've visited a GOLF TOWN since Covid 19. They are really respecting the new guidelines for safe shopping! Someone is at the front door to open it for you, give you some hand sanitizer, there are signs posted everywhere reminding shoppers not to touch items unnecessarily, no trying on clothes or gloves. The hitting bays are cordoned off for now. Staff are wearing masks and are very helpful! I hope the customer not wearing a mask who leaned on the checkout counter (ignoring the clearly visible sign that asks customers to put items on the counter and then step back) gets with the program or stays home and shops online. Golf is a game of etiquette sir! The store is fully stocked as you would expect. I highly recommend this GOLF TOWN!
Awesome staff! Great service for curbside pickups
Selection is good, been coming here for years. However the quality in customer service has seriously plummeted. Went there after work store had 7 staff on, no customers except the 5 people in the shoe and coughing section. Tried on shoes for 30 minutes and watched staff ignore me and the other customers while all the staff take turns goin to the front counter to talk to the girls on cash. Nothing worked related (because I can hear I'm so close), and try on hats, while myself and the other customers Like one another in disbeliev. I was there 3 days ago and again no assistance with anything, from 2 of the same staff members that worked today. Both times store not busy.. I am starting to see why it's not busy. Perhaps Golf Town should focus on customer service when hiring.. instead of focusing on score cards, look at resumes.. or have a capable manager on staff to make sure people actually do their jobs, and helping customers
(Translated) Lack of items, no service except for shoes (Original) Manque d'articles, pas de service sauf au souliers
(Translated) Great service with people who care about you. Very professional and knowledgeable staff. No problem making the way to Repentigny-Boisbriand to be treated like a golfer looking for expert advice. (Original) Super service avec des gens qui ont vos intérets à coeur. Personnel très professionnel et connaisseur. Pas de trouble de faire le chemin Repentigny-Boisbriand pour être traité comme un golfeur en recherche de conseils d'experts.
nice staffs
This is a great place to buy my father-in-law all his golfing gifts. They have the greatest selection of golfing needs. They have tremendous in store specials always. Their staff are very courteous and knowledgeable and they give you an over-the-top customer experience. The store is very bright and clean and tidy
(Translated) Fulfilled its mandate. (Original) Rempli son mandat.
(Translated) Clean well lit good service (Original) Propre bien éclairé bon service
Went into golf town to look at getting a new putter. Store was not busy the same sales person walked past me 4 times and did not even acknowledge my existence. I will not be going back here. Went to discount golf and the service is exceptional.
Go Rogue
Had a fantastic experience purchasing new clubs, the help from employee David was above and beyond normal service. Took his time and care to make sure I was aware of all suitable available selection, very insightful on his info about the clubs and who they may suit.
Awful customer service manager takes no ownership just awful at dealing with customer satisfaction don’t waste your money at this location what a joke
Good special
They have some great deals going on for father's day... The staff were excellent to deal with.
(Translated) Unfortunately it is very complex to obtain the status of an order. A 10 to 12 working days quickly turns into 40. I just have the right to "we will communicate with you when they arrive" I hope so. It is obviously always the fault of a third party. I made my payment at golftown and not at a third party. A minimum of service would be a start, I'm not asking for the moon. It is not the first time but certainly the last (Original) Malheuresement c'est très complexe d'obtenir le statut d'une commande. Un 10 a 12 jrs ouvrable se transforme vite en 40. J'ai juste droit a un "on va communiquer avec toi a leur arrivé" J'espère bien. C'est évidemment toujours la faute d'une tierce partie. Mon paiement je l'ai fait chez golftown et non chez une tierce partie. Un minimum de service serait un début, je ne demande pas la lune. C'est pas la première fois mais certainement la dernière
Used to love going to golf town. They had their grip event on and said it would take 2 months to get our sets complete. Upon further investigation we found a very nice elderly man in the back alone. Very social..of course it’s going to take two months. Maybe hire younger ambitious youth to strictly do grips during such events. Also my partner wanted to buy a 699.99 driver by PING but sadly couldn’t do so because he wasn’t allowed to try it out. Even though being allowed to pick up any club in the place you just arent allowed to swing it in the simulator. Shoes were another issue. Sadly had to buy off of Amazon because they were cheaper and had the Footjoy tour x’s. Unlike golf town. In fact they didn’t have any traditional golf shoe just funky spike less loafers. Very nice lady at the checkout who had to clarify the angry man who was clearly overwhelmed on the floor.
Friendly, prompt service with s smile
Thanks to Zach for taking time to check my swing and shaft options on the simulator ( more than once ) before purchasing my newest iron set. Very personable, extrenely knowledgeable and no pressure tactics. Definitely an asset to your store.
Correct
They got golf stuff
(Translated) Everything for golf, very good service but very expensive clothes without the sales! (Original) Tout pour le golf, très bon service mais vêtements très cher sans les soldes!
Good selection but really expensive. They need to rename this store Gouge Town
You can't go wrong with these guys. Friendly, knowledgeable, golf enthusiasts.
(Translated) I bought in several golftown in Quebec, I have always been well served. I go 90% of the time to Quebec City; the service is A1. (Original) J'ai acheté dans plusieurs golftown au Québec, j'ai toujours été bien servi. Je vais à 90% du temps à celui de Québec; le service est A1.
(Translated) Very large store but the special leaves to be desired because expensive (Original) Très grand magasin mais les spéciaux laisse a désirer car cher
Since moving to the area last year, my wife and I have visited this location on a few occasions. Always good service at check out. I went in just before Christmas to purchase a gift for my wife and was pleasantly surprised to see Amanda from your Mississauga location working there. Always helpful and very knowledgeable, she helped me find the best shoe for my wife. Not pushing for the most expensive, but what would be best for her game. I hope to see more of her and this kind of service at this location.
Bought golfing attire
Great experience shopping for shoes and clothing. Manager intervened on a price discrepancy to my favour when it could have gone either way. Thank you.
Helpful service and the virtual golf is awesome for testing out your new clubs!!
Golf town store is ookay...I had 20 percent off....on my 2 golf shirts...you make my day....
(Translated) Good service, good adviser Adidas golf shoes boost slippers yes another satisfied customer. (Original) Bon service , bon conseiller chaussures golf Adidas boost des pantoufles oui un autre client satisfait .
Went to Golf town with my dad to look at new clubs. Had the pleasure of meeting Alvin who was very helpful. Spent the better part of an hour trying different drivers and he helped me with some problems that I had with my swing. Ended up purchasing the new Taylor made M2D. Going to go back for some lessons in the spring. Thanks again Alvin!
Great selection friendly knowledgeable staff
Very helpful.
Cashier was very slow. Waited for more than 10 min for 1 person to check out in front of us.
(Translated) Very independent since the changes on vuet have articles or accessories for golf cart must order them even ordinary (Original) Très indépendant depuis les changements on vuet avoir des articles ou accessoires pour voiturette de golf il faut les commander soit même ordinaire
(Translated) I see several negative comments about the sellers and I want to emphasize that this is not a general case. I just bought an iron set at this store and broke the shaft of a stick 3 weeks later. I then spoke to a resource at this store and was offered a solution to resolve my problem quickly, and at no cost. Never forget that customer service is a two-way relationship! Unpleasant customer = very often a seller who will not be motivated! (Original) Je vois plusieurs commentaires négatifs au sujet des vendeurs et je tiens à souligner que ce n'est pas un cas généralisé. Je viens d'acheter un set de fer à ce magasin et j'ai brisé le shaft d'un bâton 3 semaines après. J'ai ensuite discuté avec une ressource de ce magasin et on m'a offert une solution pour régler mon problème rapidement, et sans frais. N'oubliez jamais que le service à la clientèle est une relation à deux sens ! Client désagréable = fort souvent un vendeur qui ne sera pas motivé !
Friendly knowledgeable service. The staff takes the time to make sure you make the right decision on your purchase. Highly recommended!!
(Translated) Very good service and good advice !! (Original) Très bon service et bons conseils !!
Expensive. Whatever happened to the older staff members who were very knowledgable.
(Translated) Very good advice .... (Original) Très bons conseils....
Haven't had any issues with the waterloo store until today. Walked in and went to look at some merchandise near the entrance. For 2.5 seconds my face mask slipped down off my nose, the woman working the door was all over me like I had just round house kicked a nun in the jugular ! Not sure if this employe is aware but everything that is for sale in this store is available on line and has been this entire time - no need for me to go into the store. No store = no jobs ! Employers don't pay the bills, customers do. The downfall of brick and mortar stores will not be the internet but poor customer service issue like this. Try exercising a bit of self control next time you decide to go full covid Karen on someone.
(Translated) Ask for an info over the phone and the man was stupid I bothered him! So I went to buy elsewhere. (Original) Demander une info par téléphone et le monsieur était bête je le dérangeait ! Alors je suis allé acheter ailleur.
Great staff, great manager.
(Translated) Really everything. Good price at the end of the season. Sometimes counselors can be a bit ordinary (Original) Vraiment de tout. Bon prix en fin de saison. Parfois les conseilleurs peuvent être ordinaire un peu
(Translated) Very good service but the clearance section is not very large. Not everyone who needs the stick of the year. (Original) Très bon service mais la section liquidation n'est pas très grande. Pas tout le monde qui a besoin du bâton de l'année.
Good place for golf clubs but not clothing, especially if you need a XXL polo. Only had 2 in the whole store that I could find.
(Translated) No set up to hit new sticks on the spot No more people take phone calls on the phone no matter the time or the day. Given the exorbitant prices given the lack of Competition, not surprising to be so disappointed (Original) Aucune mise en place pour frapper les nouveaux bâtons sur place Deplus personnes ne prend les appels téléphoniques au télephone peu importe le moment ou la journée Compte tenu des prix exorbitants vue le manque de Concurrence,pas surprenant d’être aussi décu
Good selection staff helpful
Great service
Keith was a pleasure to deal with...nice man and helpful
(Translated) As always excellent service A1 (Original) Comme toujours excellent service A1
Stood inside this location for 20 mins. Not one person asked to help! The sales staff was avoiding looking so I decided to leave.... You decide if you'd like to go here.... I'll do my own research and won't buy from Golftown. Btw I was there on Friday afternoon not many people....
They offer a nice variety of products, and the staff is very friendly and helpful. I
(Translated) Much more pleasant than at Central Market (Original) Beaucoup plus agréable qu'au Marché Central
Not to happy
Customer service was top notch. Sales person went out of his way to help me pick out a golf cart for my son. He listened and made good suggestions. He even carried it to my car for me and at 71 ..that was appreciated.
Recently I had a warranty issue with a golf bag, the manager (Gary) at the South Surrey location did his very best to correct the matter. After all was said and done he made everything right and followed up with a phone call to confirm. Without hesitation I would recommend Golf Town, we as a family of (golfers) have spent a substantial amount at Golf Town in their various stores and look forward to making future purchases with confidence. Awesome service, Thank you.
Great store BUT clothing is ridiculously expensive!
It was very quiet at our time of my visit.
Great service and reasonable prices
Called about a certain product and when I drove down they never had it, even though I was told they did A little dissapointed